1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is seeking a seasoned Principal Product Marketing Manager with deep cybersecurity expertise and strong regional market knowledge to lead product marketing strategy for the EMEA region. This individual will be a key partner in accelerating growth across the EMEA market by adapting global product narratives, influencing go-to-market strategies, and deeply understanding regional customer needs. This role sits at the intersection of product, marketing, sales, and regional leadership. Reporting to the Vice President of Product Marketing, you will help shape the local strategy for 1Password's identity, authentication, and Extended Access Management (XAM) offerings, including our Enterprise Password Manager (EPM), identity-based access tools, and developer security products. You will be a market-maker and regional voice, influencing product direction with customer insights, ensuring alignment with local sales goals, and driving regional product messaging, launches, and enablement across enterprise, developer, and consumer audiences. This position is remote (UK preferred but open to candidates located in the EMEA region). What we're looking for Bachelor's or Master's degree in Marketing, Business, or a related technical field. Product marketing or cybersecurity certifications (e.g., Pragmatic Institute, PMA, Security+, Zero Trust frameworks). Experience working at cybersecurity vendors in identity, PAM, passwordless, or endpoint security spaces. Experience & Expertise 8+ years of B2B SaaS product marketing experience, with at least 5 years in cybersecurity. Proven track record driving go-to-market success in EMEA across multiple countries and languages. Deep understanding of identity and access security (IAM, SSO, authentication, MFA, zero trust, etc.). Demonstrated success supporting enterprise security solutions with complex buying cycles. Strategic & Cross-Functional Leadership Experience influencing product direction and go-to-market plans using customer and market insights. Ability to drive alignment across global and regional stakeholders in product, marketing, sales, and customer success. Skilled in leading cross-functional teams and managing projects in a high-growth, remote-first environment. Communication & Storytelling Strong written and verbal communication skills with the ability to translate technical details into compelling customer narratives. Fluent in English; additional European language(s) a plus (e.g., German, French, Dutch). What you can expect Regional Impact: Influence how organizations across EMEA adopt identity and authentication security. Global Collaboration: Work with a passionate, cross-functional team to shape the future of XAM globally. Growth Opportunity: Lead strategic product marketing initiatives in one of the fastest-growing regions for 1Password. Remote Flexibility: Be part of a people-first company that values work-life balance, inclusivity, and trust. Regional Strategy & Leadership Develop and own the EMEA-specific product marketing strategy to support regional sales targets and drive local adoption of 1Password's XAM solutions. Serve as a subject matter expert on cybersecurity trends, buyer behavior, and regulatory dynamics across key markets in EMEA (e.g., UK, Germany, France, Nordics, Middle East). Align closely with regional sales, partnerships, customer success, and field marketing teams to ensure cohesive messaging and go-to-market execution. Go-to-Market & Launch Execution Lead regional product launches and growth initiatives by tailoring global campaigns and messaging to local market needs. Support packaging, pricing, and positioning strategies for EMEA audiences, including translation and cultural adaptation. Customer & Competitive Insights Lead regional customer research, win/loss analysis, and segmentation to inform roadmap, marketing, and sales priorities. Monitor competitive landscape in EMEA, helping differentiate 1Password across a variety of industry verticals and customer profiles. Messaging & Enablement Develop clear and compelling narratives that position 1Password's identity and access solutions against legacy IAM systems and emerging authentication models. Enable EMEA sales and channel teams with localized training, assets, objection handling, and customer success stories. Thought Leadership & Advocacy Represent 1Password as a regional product expert and thought leader at webinars, conferences, analyst briefings, and customer advisory boards. Build relationships with key influencers, customers, and partners across the EMEA cybersecurity ecosystem. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. . click apply for full job details
Jan 18, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is seeking a seasoned Principal Product Marketing Manager with deep cybersecurity expertise and strong regional market knowledge to lead product marketing strategy for the EMEA region. This individual will be a key partner in accelerating growth across the EMEA market by adapting global product narratives, influencing go-to-market strategies, and deeply understanding regional customer needs. This role sits at the intersection of product, marketing, sales, and regional leadership. Reporting to the Vice President of Product Marketing, you will help shape the local strategy for 1Password's identity, authentication, and Extended Access Management (XAM) offerings, including our Enterprise Password Manager (EPM), identity-based access tools, and developer security products. You will be a market-maker and regional voice, influencing product direction with customer insights, ensuring alignment with local sales goals, and driving regional product messaging, launches, and enablement across enterprise, developer, and consumer audiences. This position is remote (UK preferred but open to candidates located in the EMEA region). What we're looking for Bachelor's or Master's degree in Marketing, Business, or a related technical field. Product marketing or cybersecurity certifications (e.g., Pragmatic Institute, PMA, Security+, Zero Trust frameworks). Experience working at cybersecurity vendors in identity, PAM, passwordless, or endpoint security spaces. Experience & Expertise 8+ years of B2B SaaS product marketing experience, with at least 5 years in cybersecurity. Proven track record driving go-to-market success in EMEA across multiple countries and languages. Deep understanding of identity and access security (IAM, SSO, authentication, MFA, zero trust, etc.). Demonstrated success supporting enterprise security solutions with complex buying cycles. Strategic & Cross-Functional Leadership Experience influencing product direction and go-to-market plans using customer and market insights. Ability to drive alignment across global and regional stakeholders in product, marketing, sales, and customer success. Skilled in leading cross-functional teams and managing projects in a high-growth, remote-first environment. Communication & Storytelling Strong written and verbal communication skills with the ability to translate technical details into compelling customer narratives. Fluent in English; additional European language(s) a plus (e.g., German, French, Dutch). What you can expect Regional Impact: Influence how organizations across EMEA adopt identity and authentication security. Global Collaboration: Work with a passionate, cross-functional team to shape the future of XAM globally. Growth Opportunity: Lead strategic product marketing initiatives in one of the fastest-growing regions for 1Password. Remote Flexibility: Be part of a people-first company that values work-life balance, inclusivity, and trust. Regional Strategy & Leadership Develop and own the EMEA-specific product marketing strategy to support regional sales targets and drive local adoption of 1Password's XAM solutions. Serve as a subject matter expert on cybersecurity trends, buyer behavior, and regulatory dynamics across key markets in EMEA (e.g., UK, Germany, France, Nordics, Middle East). Align closely with regional sales, partnerships, customer success, and field marketing teams to ensure cohesive messaging and go-to-market execution. Go-to-Market & Launch Execution Lead regional product launches and growth initiatives by tailoring global campaigns and messaging to local market needs. Support packaging, pricing, and positioning strategies for EMEA audiences, including translation and cultural adaptation. Customer & Competitive Insights Lead regional customer research, win/loss analysis, and segmentation to inform roadmap, marketing, and sales priorities. Monitor competitive landscape in EMEA, helping differentiate 1Password across a variety of industry verticals and customer profiles. Messaging & Enablement Develop clear and compelling narratives that position 1Password's identity and access solutions against legacy IAM systems and emerging authentication models. Enable EMEA sales and channel teams with localized training, assets, objection handling, and customer success stories. Thought Leadership & Advocacy Represent 1Password as a regional product expert and thought leader at webinars, conferences, analyst briefings, and customer advisory boards. Build relationships with key influencers, customers, and partners across the EMEA cybersecurity ecosystem. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. . click apply for full job details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 16, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Job Details: Sales Administration Manager Full details of the job. Vacancy Name Employment Type Employment Type Permanent Location Location UK - Remote Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Summary We are looking for a highly-organized, enthusiastic Sales Administration Manager who shows initiative and confidence dealing with senior stakeholders and clients. This exciting opportunity requires a team player who maintains the smooth running of all Sales Administration within the Commercial team, interacting with the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You'll need to be able to assimilate information fast, research and propose solutions to business problems. If you love working in a fast-paced, sales-centric environment where you can learn by doing and will grow as fast as your ability then this is the role for you. About Smart Communications Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit The responsibilities of the role include: Sales Administration Responsibilities Manage customer set-up for global sales order onboarding, including: Monitoring of opportunity approvals Sales order processing Commission allocations Customer record setup Commission Allocations Ensuring correct allocation of deals to plan participants Manage commission questions and exceptions What we're looking for: Must have skills/experience: At Smart Communications we take pride in hiring smart people who are capable of diagnosing problems, rolling up their sleeves and executing their responsibilities with a high degree of personal integrity. We are looking for a self-motivated, driven individual who takes the initiative and gets things done with the following key skills and experience:- Experience managing sales administration and order processing. Analytical skills in salesforce and excel, with ability to articulate what the data means Excellent Communication skills, both written and verbal Attention to detail A team player who creates positive working relationships across departments - especially sales and finance Extremely well-organised individual with a proven ability to manage a team and balance conflicting priorities Experience in the following environments will be advantageous: Working in a SaaS or technology environment We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden , our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required . So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour , religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. To learn more about Smart Communications visit:
Jan 16, 2026
Full time
Job Details: Sales Administration Manager Full details of the job. Vacancy Name Employment Type Employment Type Permanent Location Location UK - Remote Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Summary We are looking for a highly-organized, enthusiastic Sales Administration Manager who shows initiative and confidence dealing with senior stakeholders and clients. This exciting opportunity requires a team player who maintains the smooth running of all Sales Administration within the Commercial team, interacting with the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You'll need to be able to assimilate information fast, research and propose solutions to business problems. If you love working in a fast-paced, sales-centric environment where you can learn by doing and will grow as fast as your ability then this is the role for you. About Smart Communications Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit The responsibilities of the role include: Sales Administration Responsibilities Manage customer set-up for global sales order onboarding, including: Monitoring of opportunity approvals Sales order processing Commission allocations Customer record setup Commission Allocations Ensuring correct allocation of deals to plan participants Manage commission questions and exceptions What we're looking for: Must have skills/experience: At Smart Communications we take pride in hiring smart people who are capable of diagnosing problems, rolling up their sleeves and executing their responsibilities with a high degree of personal integrity. We are looking for a self-motivated, driven individual who takes the initiative and gets things done with the following key skills and experience:- Experience managing sales administration and order processing. Analytical skills in salesforce and excel, with ability to articulate what the data means Excellent Communication skills, both written and verbal Attention to detail A team player who creates positive working relationships across departments - especially sales and finance Extremely well-organised individual with a proven ability to manage a team and balance conflicting priorities Experience in the following environments will be advantageous: Working in a SaaS or technology environment We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden , our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required . So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour , religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. To learn more about Smart Communications visit:
Remote - UK Global Insights regular Hybrid At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role If you're the kind of person who loves getting to the bottom of questions like these, this role could be a great fit for you: How are brands performing compared to their competitors? Given a company's business goals, how can they optimise their social media content strategy? How can a company improve its social media performance based on past KPIs? As a member of the Professional Services team, you'll execute bespoke research projects that help our clients better understand their brands, consumers, and industries - and take meaningful action based on those insights. You'll be joining a diverse and dynamic team of people from varied backgrounds and experiences. This means you'll have the opportunity to learn from highly creative, supportive, and curious colleagues who share a genuine hunger for understanding people. Duties and responsibilities Analyse social media and digital data to uncover insights that drive client performance and strategy. Build client-facing presentations that tell compelling, data-driven stories tailored to business objectives. Connect social media trends, audience behavior, and cultural insights to performance data to surface actionable opportunities. Work collaboratively and independently on research projects, with a focus on personal accountability and project management. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic guidance to clients across roles/functions to map to their larger business goals/data. Essential Skills and Experience 2+ years of experience on data analysis/ as a social media manager or working in an agency, with exposure to KPI reporting. Understanding of marketing and social media. Ability to think like a client and make recommendations based on business objectives. Social Media paid data knowledge Knowledge of and interest in current social media platforms Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel and PowerPoint. Full training in Brandwatch software will be provided. Familiarity social media tools such as Brandwatch is of advantage. What You Will Get Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatch andFalcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
Jan 16, 2026
Full time
Remote - UK Global Insights regular Hybrid At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role If you're the kind of person who loves getting to the bottom of questions like these, this role could be a great fit for you: How are brands performing compared to their competitors? Given a company's business goals, how can they optimise their social media content strategy? How can a company improve its social media performance based on past KPIs? As a member of the Professional Services team, you'll execute bespoke research projects that help our clients better understand their brands, consumers, and industries - and take meaningful action based on those insights. You'll be joining a diverse and dynamic team of people from varied backgrounds and experiences. This means you'll have the opportunity to learn from highly creative, supportive, and curious colleagues who share a genuine hunger for understanding people. Duties and responsibilities Analyse social media and digital data to uncover insights that drive client performance and strategy. Build client-facing presentations that tell compelling, data-driven stories tailored to business objectives. Connect social media trends, audience behavior, and cultural insights to performance data to surface actionable opportunities. Work collaboratively and independently on research projects, with a focus on personal accountability and project management. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic guidance to clients across roles/functions to map to their larger business goals/data. Essential Skills and Experience 2+ years of experience on data analysis/ as a social media manager or working in an agency, with exposure to KPI reporting. Understanding of marketing and social media. Ability to think like a client and make recommendations based on business objectives. Social Media paid data knowledge Knowledge of and interest in current social media platforms Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel and PowerPoint. Full training in Brandwatch software will be provided. Familiarity social media tools such as Brandwatch is of advantage. What You Will Get Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatch andFalcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Jan 16, 2026
Full time
Job Description Position: Senior Paid Media Executive Location: London Career Level: Senior Analyst TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. TMW is proudly part of Accenture Song, the world's largest tech-powered creative group. THE OPPORTUNITY We have an excellent new opportunity to join our awesome Performance Marketing team as a Senior Paid Media Executive. Working with the Performance and Planning teams you'll develop and run marketing campaigns across a wide range of media platforms including Google, LinkedIn, Meta, and TikTok. You'll be supporting implementation and ongoing management of digital marketing strategies, playing a crucial role in helping the agency achieve our goals, in this hugely important team. We'll be looking for you to have experience in a similar Senior Paid Media Executive/Paid Search Executive role, ideally in an agency with both B2C and B2B experience. You'll have a strong background across Paid Media, Social, programmatic, and search, with knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. You'll be a self-starter, happy to work autonomously, in a hybrid working pattern. You'll be a great communicator, happy to be client facing, a team player, and happy to take the initiative. You'll love keeping up to date with the latest trends in the industry, to ensure we continually deliver innovative approaches for our clients. If you're looking to work with a talented team, big name clients and a real chance to shine, we're all ears. THE DAY TO DAY Support our media planners with keyword research, insights and search trends. Build out paid search campaigns to agreed campaign strategy. Make informed campaign recommendations based on platform knowledge, research and previous campaign data. Lead conversations with clients, running through performance, observations and recommendations. Manage the client's marketing budget for maximum effectiveness by defining optimization approaches. Maximise campaign effectiveness by defining optimisation approaches. Keep up to date with latest thinking and technologies surrounding search engine marketing, to enhance and maintain a good level of knowledge. Provide platform insights to client account and planning teams to inform client briefs. Keep the account teams informed with current developments within paid search, cultivating a learning environment within the agency. Have a point of view on creative assets and the flow of the customer journey for your campaigns, always keeping a lookout for improvements to be made across the customer journey to enhance user experience. At TMW we offer Hybrid working, which for us is a blend of working remotely and in the London office. It's all about choosing the best place to be for you, your team, your manager and the business on any given working day WHAT YOU'LL NEED TO SUCCEED You'll have proven experience in a Paid Media/Paid Search Executive role within an agency, or similarly fast-paced environment with both B2C and B2B experience. Extensive knowledge of Google Search and the major paid social platforms, especially LinkedIn and Meta, with proven ability to improve campaign performance and identify opportunities. Ideally you will be Google Ads Search Certified. Strong level of core paid search and paid social competencies including use of Ads Editor, Search Term Reports, Keyword Planner and forecasts. Good understanding of best practices around keywords, ad copy, extensions and bid strategies. Understanding of the whole user journey with the ability to make recommendations to improve. Ability to analyse and interpret data sets, detecting optimisation opportunities and applying them. Excellent interpersonal, verbal and written communication skills. Good time management with the ability to prioritise workload. Great presentation skills, with experience of presenting performance, findings and recommendations to multiple stakeholders. Genuine passion for Digital Performance Marketing, and desire to grow in your career. WHAT WE'LL GIVE YOU Minimum 25 days holiday. Private medical insurance. 3 Volunteer days for charitable work. Family Friendly and Flexible Hybrid working policies. Attractive Pension and Financial wellbeing support and resources. Private Healthcare and Mental Wellbeing support. Our Total Rewards consist of a competitive basic salary, and an extensive benefits package including: Minimum 25 days holiday, Private medical insurance, 3 Volunteer days for charitable work, Family Friendly and Flexible Hybrid working policies, Attractive Pension and Financial wellbeing support and resources, and Private Healthcare and Mental Wellbeing support. WHAT WE VALUE Give a Damn: We care about each other, our clients and our work. And this shines through everything we do. Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better. Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Bristol Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Sr. Sales Engineer, UKI - Public Sector page is loaded Sr. Sales Engineer, UKI - Public Sectorlocations: Reading, England: London, Englandtime type: Full timeposted on: Posted Yesterdayjob requisition id: R13438We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role Proofpoint is seeking a Senior Sales Engineer to join our UK Public Sector team and act as the technical sales lead throughout the pre-sales process. This position reports to the Director of Sales Engineering and will lead technical discussions with customers and prospects. You'll be aligned to the UK Public Sector sales organisation , supporting engagements across Central Government, Higher Education, Local Authorities, and other public sector bodies . Your Day to Day Become an expert in Proofpoint's Human & Agent-Centric Security Platform , with a focus on Collaboration Security, Data Protection, Security Awareness, and Governance , and how these solutions address the unique challenges of the UK Public Sector. Partner with the UK Public Sector Account Managers to develop and execute targeted account strategies, owning the technical sales process end-to-end - including discovery, proposals, presentations, demonstrations, and proof of concept - tailored to public sector requirements such as compliance, data sovereignty, and procurement frameworks. Design and advocate for Human & Agent-Centric Security solutions (including integration with third-party products) that deliver technical wins and demonstrate measurable business value for public sector organisations. Build trusted relationships with existing public sector customers beyond the sales cycle to drive adoption and uncover new opportunities. Activities include threat landscape updates, Customer Business Reviews (CBRs), roadmap sessions, and strategic security discussions. Provide actionable insights and real-world feedback from public sector engagements to Product Management, Marketing, and Engineering teams to ensure our solutions remain best-in-class and aligned with government and education sector needs. Represent Proofpoint at public sector-focused industry events, conferences, and trade shows as required. Qualifications Required: Hands-on experience in a customer facing technical role, either as a Sales Engineer, Technical Account Manager, Security Engineer or senior level product support or professional services, preferably in the cyber-security industry Required: Proven experience in either enterprise collaboration solutions (e.g. email), advanced persistent threats / secops, data security, network or cloud infrastructure Required: Excellent communication and presentation skills, comfortable presenting to individuals and/or teams including technical staff and C-suite executives Required: You are proactive, can work independently, adapt quickly and maintain a positive attitude Preferred: Degree in Computer Science or equivalent Preferred: CISSP or other security industry certification• Competitive compensation• Comprehensive benefits• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.• Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. .• Annual wellness and community outreach days• Always on recognition for your contributions• Global collaboration and networking opportunitiesOur Culture:Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to We can't wait to hear from you!Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
Jan 15, 2026
Full time
Sr. Sales Engineer, UKI - Public Sector page is loaded Sr. Sales Engineer, UKI - Public Sectorlocations: Reading, England: London, Englandtime type: Full timeposted on: Posted Yesterdayjob requisition id: R13438We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role Proofpoint is seeking a Senior Sales Engineer to join our UK Public Sector team and act as the technical sales lead throughout the pre-sales process. This position reports to the Director of Sales Engineering and will lead technical discussions with customers and prospects. You'll be aligned to the UK Public Sector sales organisation , supporting engagements across Central Government, Higher Education, Local Authorities, and other public sector bodies . Your Day to Day Become an expert in Proofpoint's Human & Agent-Centric Security Platform , with a focus on Collaboration Security, Data Protection, Security Awareness, and Governance , and how these solutions address the unique challenges of the UK Public Sector. Partner with the UK Public Sector Account Managers to develop and execute targeted account strategies, owning the technical sales process end-to-end - including discovery, proposals, presentations, demonstrations, and proof of concept - tailored to public sector requirements such as compliance, data sovereignty, and procurement frameworks. Design and advocate for Human & Agent-Centric Security solutions (including integration with third-party products) that deliver technical wins and demonstrate measurable business value for public sector organisations. Build trusted relationships with existing public sector customers beyond the sales cycle to drive adoption and uncover new opportunities. Activities include threat landscape updates, Customer Business Reviews (CBRs), roadmap sessions, and strategic security discussions. Provide actionable insights and real-world feedback from public sector engagements to Product Management, Marketing, and Engineering teams to ensure our solutions remain best-in-class and aligned with government and education sector needs. Represent Proofpoint at public sector-focused industry events, conferences, and trade shows as required. Qualifications Required: Hands-on experience in a customer facing technical role, either as a Sales Engineer, Technical Account Manager, Security Engineer or senior level product support or professional services, preferably in the cyber-security industry Required: Proven experience in either enterprise collaboration solutions (e.g. email), advanced persistent threats / secops, data security, network or cloud infrastructure Required: Excellent communication and presentation skills, comfortable presenting to individuals and/or teams including technical staff and C-suite executives Required: You are proactive, can work independently, adapt quickly and maintain a positive attitude Preferred: Degree in Computer Science or equivalent Preferred: CISSP or other security industry certification• Competitive compensation• Comprehensive benefits• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.• Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. .• Annual wellness and community outreach days• Always on recognition for your contributions• Global collaboration and networking opportunitiesOur Culture:Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to We can't wait to hear from you!Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 13, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 13, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Please note; this is a fixed term vacancy for approximately 12 months. Parkinson s is the fastest growing neurological condition in the world. It affects 166,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on IG digital fundraising campaigns and improvement projects, leading this strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. As a team, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. In this role, you will manage digital fundraising operations projects to optimise and improve digital fundraising content and journeys. When opportunities arise, you will lead on digital fundraising campaigns to acquire and retain new supporters and provide the best possible online experience. What you ll do: Support the Individual Giving Manager (IGM) to help set strategic objectives, monitor income and expenditure using data analysis to inform and improve the individual giving programme Plan, create and manage digital IG fundraising campaigns and lead the digital fundraising strategic area within IG to maximise income Work with the Individual Giving Officers (IGO), delegating work as appropriate and championing their personal development. There may be an opportunity to line manage an Individual Giving Officer in the future Use digital tools such as email marketing platforms, digital acquisition platforms, website analytic tools and google sheets to manage insight-led journeys, communications, and to analyse basic performance data to inform and improve decisions from acquisition to conversion Integrate the IG digital fundraising programme into Fundraising & Experience Directorate activities and support the overall Parkinson s UK strategic plan What you ll bring: Strong experience of managing IG digital fundraising activity with substantial income and expenditure budgets Proven success in donor or customer acquisition and retention through digital marketing Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns Strong experience of using CMS and email platforms, ideally Marketing Cloud Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on Thursday 5 February 2026, in person at our London office Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Jan 12, 2026
Full time
Please note; this is a fixed term vacancy for approximately 12 months. Parkinson s is the fastest growing neurological condition in the world. It affects 166,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on IG digital fundraising campaigns and improvement projects, leading this strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. As a team, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. In this role, you will manage digital fundraising operations projects to optimise and improve digital fundraising content and journeys. When opportunities arise, you will lead on digital fundraising campaigns to acquire and retain new supporters and provide the best possible online experience. What you ll do: Support the Individual Giving Manager (IGM) to help set strategic objectives, monitor income and expenditure using data analysis to inform and improve the individual giving programme Plan, create and manage digital IG fundraising campaigns and lead the digital fundraising strategic area within IG to maximise income Work with the Individual Giving Officers (IGO), delegating work as appropriate and championing their personal development. There may be an opportunity to line manage an Individual Giving Officer in the future Use digital tools such as email marketing platforms, digital acquisition platforms, website analytic tools and google sheets to manage insight-led journeys, communications, and to analyse basic performance data to inform and improve decisions from acquisition to conversion Integrate the IG digital fundraising programme into Fundraising & Experience Directorate activities and support the overall Parkinson s UK strategic plan What you ll bring: Strong experience of managing IG digital fundraising activity with substantial income and expenditure budgets Proven success in donor or customer acquisition and retention through digital marketing Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns Strong experience of using CMS and email platforms, ideally Marketing Cloud Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on Thursday 5 February 2026, in person at our London office Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role If you're the kind of person who loves getting to the bottom of questions like these, this role could be a great fit for you: How are brands performing compared to their competitors? Given a company's business goals, how can they optimise their social media content strategy? How can a company improve its social media performance based on past KPIs? As a member of the Professional Services team, you'll execute bespoke research projects that help our clients better understand their brands, consumers, and industries - and take meaningful action based on those insights. You'll be joining a diverse and dynamic team of people from varied backgrounds and experiences. This means you'll have the opportunity to learn from highly creative, supportive, and curious colleagues who share a genuine hunger for understanding people. Duties and responsibilities Analyse social media and digital data to uncover insights that drive client performance and strategy. Build client facing presentations that tell compelling, data driven stories tailored to business objectives. Connect social media trends, audience behavior, and cultural insights to performance data to surface actionable opportunities. Work collaboratively and independently on research projects, with a focus on personal accountability and project management. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic guidance to clients across roles/functions to map to their larger business goals/data. Essential Skills and Experience 2+ years of experience on data analysis/ as a social media manager or working in an agency, with exposure to KPI reporting. Understanding of marketing and social media. Ability to think like a client and make recommendations based on business objectives. Social Media paid data knowledge. Knowledge of and interest in current social media platforms. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel and PowerPoint. Full training in Brandwatch software will be provided. Familiarity with social media tools such as Brandwatch is an advantage. What You Will Get Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award winning solutions, including its next gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
Jan 11, 2026
Full time
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role If you're the kind of person who loves getting to the bottom of questions like these, this role could be a great fit for you: How are brands performing compared to their competitors? Given a company's business goals, how can they optimise their social media content strategy? How can a company improve its social media performance based on past KPIs? As a member of the Professional Services team, you'll execute bespoke research projects that help our clients better understand their brands, consumers, and industries - and take meaningful action based on those insights. You'll be joining a diverse and dynamic team of people from varied backgrounds and experiences. This means you'll have the opportunity to learn from highly creative, supportive, and curious colleagues who share a genuine hunger for understanding people. Duties and responsibilities Analyse social media and digital data to uncover insights that drive client performance and strategy. Build client facing presentations that tell compelling, data driven stories tailored to business objectives. Connect social media trends, audience behavior, and cultural insights to performance data to surface actionable opportunities. Work collaboratively and independently on research projects, with a focus on personal accountability and project management. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic guidance to clients across roles/functions to map to their larger business goals/data. Essential Skills and Experience 2+ years of experience on data analysis/ as a social media manager or working in an agency, with exposure to KPI reporting. Understanding of marketing and social media. Ability to think like a client and make recommendations based on business objectives. Social Media paid data knowledge. Knowledge of and interest in current social media platforms. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel and PowerPoint. Full training in Brandwatch software will be provided. Familiarity with social media tools such as Brandwatch is an advantage. What You Will Get Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award winning solutions, including its next gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
The role: As a Senior Account Manager you will be directly responsible for developing, managing and growing relationships with major Value-Added Reseller, E-tailer and distribution customers for the Memory Division. Main Job Responsibilities: Develop relationships with key Value-Added Resellers (VARs), ensuring Integral Memory's presence on data and electronic systems Work with vertical Key Account Managers and sales teams in the product channel, ensuring our inclusion in listings, product catalogues and data feeds to quote on upgrades, data centres and other projects Understand Integral Memory products' key propositions and value to convey to customers Work with computer hardware and software solutions providers to understand their needs and provide quotes and solutions for their end customer markets Understand target markets, competition, customers' company structure business models and key decision makers to determine key growth areas Develop, maintain and grow relationships with our customers to become a key partner and adviser Work with key VARs and their clients to provide solutions Be proactive in developing new business, utilising sales plans and strategies to realise those growth areas, understanding business potential and achieving sales targets for products and value Be proactive and engage with the customer with a mix of visits, phone, email, promotions and mailshots In conjunction with the Marketing team, utilise social media and LinkedIn to develop sales funnels, attract new business, and keep our customers informed Prepare and present sales pitches and presentations Quoting and negotiating prices within company guidelines Be an advisor on product and market trends, feeding information back to the Product Management and Marketing teams Attend sales and product training meetings and visits Use CRM system to best effect Skills Required: At least 3+ years of sales account management experience gained within the IT distribution or VAR environment A driven sales professional with the desire to develop accounts and win business Effective relationship building and communication skills whether face to face, through phone, email, and digital channels A competitive team player, who enjoys working in a collaborative environment Results orientated, with a track record of achieving targets Good presentation skills Good social media and LinkedIn marketing knowledge Demonstrable ability to develop an understanding of technology products and their target customers Strong commercial understanding and knowledge of end user requirements Excellent organisational, planning and time management skills Self motivated with a desire to succeed Strong Excel and PowerPoint skills Experience of utilising a CRM (ideally SugarCRM) The Company: Integral Memory PLC is a long established and fast growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across Europe. Integral Memory Division: The link between high end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and reliability. Integral LED Lighting Division: From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience - Our innovative and award winning product range challenges the norm as we continue to bring cutting edge lighting solutions to the market. Our award winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational institutions.
Jan 10, 2026
Full time
The role: As a Senior Account Manager you will be directly responsible for developing, managing and growing relationships with major Value-Added Reseller, E-tailer and distribution customers for the Memory Division. Main Job Responsibilities: Develop relationships with key Value-Added Resellers (VARs), ensuring Integral Memory's presence on data and electronic systems Work with vertical Key Account Managers and sales teams in the product channel, ensuring our inclusion in listings, product catalogues and data feeds to quote on upgrades, data centres and other projects Understand Integral Memory products' key propositions and value to convey to customers Work with computer hardware and software solutions providers to understand their needs and provide quotes and solutions for their end customer markets Understand target markets, competition, customers' company structure business models and key decision makers to determine key growth areas Develop, maintain and grow relationships with our customers to become a key partner and adviser Work with key VARs and their clients to provide solutions Be proactive in developing new business, utilising sales plans and strategies to realise those growth areas, understanding business potential and achieving sales targets for products and value Be proactive and engage with the customer with a mix of visits, phone, email, promotions and mailshots In conjunction with the Marketing team, utilise social media and LinkedIn to develop sales funnels, attract new business, and keep our customers informed Prepare and present sales pitches and presentations Quoting and negotiating prices within company guidelines Be an advisor on product and market trends, feeding information back to the Product Management and Marketing teams Attend sales and product training meetings and visits Use CRM system to best effect Skills Required: At least 3+ years of sales account management experience gained within the IT distribution or VAR environment A driven sales professional with the desire to develop accounts and win business Effective relationship building and communication skills whether face to face, through phone, email, and digital channels A competitive team player, who enjoys working in a collaborative environment Results orientated, with a track record of achieving targets Good presentation skills Good social media and LinkedIn marketing knowledge Demonstrable ability to develop an understanding of technology products and their target customers Strong commercial understanding and knowledge of end user requirements Excellent organisational, planning and time management skills Self motivated with a desire to succeed Strong Excel and PowerPoint skills Experience of utilising a CRM (ideally SugarCRM) The Company: Integral Memory PLC is a long established and fast growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across Europe. Integral Memory Division: The link between high end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and reliability. Integral LED Lighting Division: From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience - Our innovative and award winning product range challenges the norm as we continue to bring cutting edge lighting solutions to the market. Our award winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational institutions.