Engineering Planning Coordinator Salary 32,000- 35,000 Based at Stockley Business Park, Uxbridge Office-based role during 6-month probation, then 4 day in the office,1 day working from home. A well-established company in the printing industry, is seeking an Engineering Planning Coordinator to join their dedicated team based in beautiful offices in Stockley Business Park, Uxbridge. This role plays a key part in delivering a high standard of after-sales support, ensuring customers receive efficient, accurate and timely service. This is an ideal opportunity for a highly organised, customer-focused individual who enjoys coordinating activity behind the scenes, working closely with customers, engineers and internal teams to support service delivery across the UK and Republic of Ireland. Key Responsibilities Build and maintain strong, long-term customer relationships through consistent, high-quality service Handle customer enquiries, quotations and spare parts orders via phone and email Log, manage and track service and spare parts calls from initial request through to invoicing Coordinate with technicians and internal departments to ensure efficient and cost-effective service delivery Identify spare parts using technical manuals, diagrams and internal systems Monitor job queues, service schedules and planned maintenance to support operational efficiency Liaise with customers and engineers, providing updates, managing escalations and scheduling field resources Perform administrative tasks to support service delivery and meet agreed service levels Collaborate effectively with internal departments to maintain strong working relationships Provide cover across work control, spare parts and installations, including Saturdays on a rotational shift pattern Experience & Skills Experience supporting after-sales, service coordination or customer support teams Experience of scheduling engineers Confident handling customer enquiries, documentation and service administration Strong IT skills, including Microsoft Word, Excel, and SAP Ability to learn new systems and processes quickly Excellent attention to detail and problem-solving skills Benefits 25 days' holiday, rising to 28 days with length of service Long-service recognition: watch after 10 years; additional leave and holiday contribution after 20 years Contributory pension starting at 5%/5%, rising with service Cycle to work scheme Free on-site parking Free Friday breakfast Hours: Monday - Friday 9am -5.15pm / Occasional covering of shifts - 6am -2pm or 11.15 am - 7pm Mon- Friday and 6am - 2pm Saturday, Saturday cover is rare) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 15, 2026
Full time
Engineering Planning Coordinator Salary 32,000- 35,000 Based at Stockley Business Park, Uxbridge Office-based role during 6-month probation, then 4 day in the office,1 day working from home. A well-established company in the printing industry, is seeking an Engineering Planning Coordinator to join their dedicated team based in beautiful offices in Stockley Business Park, Uxbridge. This role plays a key part in delivering a high standard of after-sales support, ensuring customers receive efficient, accurate and timely service. This is an ideal opportunity for a highly organised, customer-focused individual who enjoys coordinating activity behind the scenes, working closely with customers, engineers and internal teams to support service delivery across the UK and Republic of Ireland. Key Responsibilities Build and maintain strong, long-term customer relationships through consistent, high-quality service Handle customer enquiries, quotations and spare parts orders via phone and email Log, manage and track service and spare parts calls from initial request through to invoicing Coordinate with technicians and internal departments to ensure efficient and cost-effective service delivery Identify spare parts using technical manuals, diagrams and internal systems Monitor job queues, service schedules and planned maintenance to support operational efficiency Liaise with customers and engineers, providing updates, managing escalations and scheduling field resources Perform administrative tasks to support service delivery and meet agreed service levels Collaborate effectively with internal departments to maintain strong working relationships Provide cover across work control, spare parts and installations, including Saturdays on a rotational shift pattern Experience & Skills Experience supporting after-sales, service coordination or customer support teams Experience of scheduling engineers Confident handling customer enquiries, documentation and service administration Strong IT skills, including Microsoft Word, Excel, and SAP Ability to learn new systems and processes quickly Excellent attention to detail and problem-solving skills Benefits 25 days' holiday, rising to 28 days with length of service Long-service recognition: watch after 10 years; additional leave and holiday contribution after 20 years Contributory pension starting at 5%/5%, rising with service Cycle to work scheme Free on-site parking Free Friday breakfast Hours: Monday - Friday 9am -5.15pm / Occasional covering of shifts - 6am -2pm or 11.15 am - 7pm Mon- Friday and 6am - 2pm Saturday, Saturday cover is rare) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jan 15, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Pertemps Stoke on Trent
Stoke-on-trent, Staffordshire
Senior Logistics Coordinator An opportunity has arisen for an experienced Senior Logistics Coordinator to join a growing business based in Stoke-on-Trent. Reporting to the Operations Manager, you will take responsibility for the day-to-day logistics operation, ensuring safe, compliant, cost-effective and customer-focused delivery performance while supporting continuous improvement and team development. Key Responsibilities of this Senior Logistics Coordinator role: Manage daily logistics and transport operations to ensure on-time, compliant deliveries Plan and coordinate transport, routing and carrier allocation Oversee warehouse activities including picking, packing and loading Manage carrier performance, KPIs and supplier relationships Resolve delivery issues and maintain logistics documentation Support customer order fulfilment and service levels Champion health & safety and fleet compliance Lead, coach and develop the logistics team Monitor performance metrics such as OTIF, costs and damages Support systems and process improvements, including import/export where applicable Skills required for this Senior Logistics Coordinator role: Proven experience in a logistics or transport leadership role Knowledge of HGV operations, delivery planning and carrier management Strong communication, organisation and problem-solving skills Customer-focused with excellent attention to detail Confident using Microsoft Office and stock control systems Details of this Senior Logistics Coordinator role: Hours of work: Monday to Friday 8:30am-5:00pm Salary: 32,000 per anum Performance-related bonus Training and development opportunities 26 days holiday plus bank holidays (including Christmas shutdown) Employee healthcare plan (opt-in) Life assurance (1 x salary) Annual pay review and reward schemes
Jan 15, 2026
Full time
Senior Logistics Coordinator An opportunity has arisen for an experienced Senior Logistics Coordinator to join a growing business based in Stoke-on-Trent. Reporting to the Operations Manager, you will take responsibility for the day-to-day logistics operation, ensuring safe, compliant, cost-effective and customer-focused delivery performance while supporting continuous improvement and team development. Key Responsibilities of this Senior Logistics Coordinator role: Manage daily logistics and transport operations to ensure on-time, compliant deliveries Plan and coordinate transport, routing and carrier allocation Oversee warehouse activities including picking, packing and loading Manage carrier performance, KPIs and supplier relationships Resolve delivery issues and maintain logistics documentation Support customer order fulfilment and service levels Champion health & safety and fleet compliance Lead, coach and develop the logistics team Monitor performance metrics such as OTIF, costs and damages Support systems and process improvements, including import/export where applicable Skills required for this Senior Logistics Coordinator role: Proven experience in a logistics or transport leadership role Knowledge of HGV operations, delivery planning and carrier management Strong communication, organisation and problem-solving skills Customer-focused with excellent attention to detail Confident using Microsoft Office and stock control systems Details of this Senior Logistics Coordinator role: Hours of work: Monday to Friday 8:30am-5:00pm Salary: 32,000 per anum Performance-related bonus Training and development opportunities 26 days holiday plus bank holidays (including Christmas shutdown) Employee healthcare plan (opt-in) Life assurance (1 x salary) Annual pay review and reward schemes
Company Description Field Care Supervisor Salary: £24,620 Location - Belfast BT5 4BD A driving licence and own transport is essential for this role Do you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Job Description What you'll do The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users' needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed. Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work. Qualifications What you need You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user's home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support. This is a great chance to be part of one of the UK's most exciting business's within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care. What we offer Career Growth: Leadership opportunities with a trusted sector leader. Support: Access to top experts and innovative systems. Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Jan 15, 2026
Full time
Company Description Field Care Supervisor Salary: £24,620 Location - Belfast BT5 4BD A driving licence and own transport is essential for this role Do you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. Job Description What you'll do The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users' needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed. Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work. Qualifications What you need You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user's home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support. This is a great chance to be part of one of the UK's most exciting business's within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care. What we offer Career Growth: Leadership opportunities with a trusted sector leader. Support: Access to top experts and innovative systems. Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Service Co-ordinator Salary: £28,000 - £28,500 Hours: Mon to Fri hours 8.30- 5.00pm Location: Reading Duration: Permanent What to know about this employer: A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth. A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture. Purpose of the role: The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion. Responsibilities: Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity. Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues. Maintain compliance and quality standards - Ensure all works meet company & safety requirements. Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets Attributes: Experience within a similar customer focused reactive facilities/maintenance Installations environment Confident coordinating work with a strong understanding of geographical planning Experience of arranging and scheduling engineers/ contractors/Operatives Demonstrate a proven track record in delivering excellent customer service within an administration environment Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy
Jan 15, 2026
Full time
Service Co-ordinator Salary: £28,000 - £28,500 Hours: Mon to Fri hours 8.30- 5.00pm Location: Reading Duration: Permanent What to know about this employer: A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth. A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture. Purpose of the role: The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion. Responsibilities: Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity. Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues. Maintain compliance and quality standards - Ensure all works meet company & safety requirements. Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets Attributes: Experience within a similar customer focused reactive facilities/maintenance Installations environment Confident coordinating work with a strong understanding of geographical planning Experience of arranging and scheduling engineers/ contractors/Operatives Demonstrate a proven track record in delivering excellent customer service within an administration environment Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 14, 2026
Full time
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1-3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required-we prioritise dedication, a willingness to learn, and an obsession with organisation. What You'll Do: Key Responsibilities Technology Certification Lifecycle: Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001). Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams. Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies. Global Mobility & Expansion: Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets. Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions. Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams. Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment. Project Coordination & Support: Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division. Ensure all project documentation is properly organised, version-controlled, and stored appropriately for audit readiness. Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders. Requirements What You'll Bring: Qualifications & Skills Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high-growth technology environment. Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities. Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders. Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC). Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan. Desired Attributes Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks. Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting. Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with two of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two execs Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Salary : 30,411.78 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours : Monday to Friday, 40 hours per week 8:30am - 5pm Location : East London, E14 6RH When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace. Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jan 14, 2026
Full time
Salary : 30,411.78 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours : Monday to Friday, 40 hours per week 8:30am - 5pm Location : East London, E14 6RH When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace. Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
About The Role Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are looking for a weekend Night Shift D365 Inventory coordinator to support our supply chain centre in Warrington. In this hands-on role, you'll support the Systems Shift Manager in managing our Microsoft Dynamics 365 (D365) system, ensuring accurate inventory control and availability. You'll play a key part in analysing system reports, improving warehouse processes, and supporting the release of operational tasks to the warehouse team. Success in this role looks like: Experience in inventory control within a warehouse or supply chain environment. Functional knowledge of Microsoft D365 is highly desirable. Strong numeracy and literacy skills, with the ability to manipulate and interpret data. Intermediate proficiency in Microsoft Office (Excel, PowerPoint). Excellent communication and organisational skills, with the ability to prioritise and meet deadlines. Understanding of Health & Safety and Food Safety legislation. VNA license is a plus. What's in it for you: Competitive salary and performance-based bonuses Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Jan 14, 2026
Full time
About The Role Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are looking for a weekend Night Shift D365 Inventory coordinator to support our supply chain centre in Warrington. In this hands-on role, you'll support the Systems Shift Manager in managing our Microsoft Dynamics 365 (D365) system, ensuring accurate inventory control and availability. You'll play a key part in analysing system reports, improving warehouse processes, and supporting the release of operational tasks to the warehouse team. Success in this role looks like: Experience in inventory control within a warehouse or supply chain environment. Functional knowledge of Microsoft D365 is highly desirable. Strong numeracy and literacy skills, with the ability to manipulate and interpret data. Intermediate proficiency in Microsoft Office (Excel, PowerPoint). Excellent communication and organisational skills, with the ability to prioritise and meet deadlines. Understanding of Health & Safety and Food Safety legislation. VNA license is a plus. What's in it for you: Competitive salary and performance-based bonuses Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Logistics Coordinator - Global FMCG Business - Competitive Salary + Benefits - Site Based in Merseyside Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Logistics Coordinator to join the team. The Role The Logistics Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations. Key Responsibilities Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations. Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance. Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues. Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders. Support customs processes, including declarations, duty calculations, and compliance checks (if applicable). Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines. Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics. Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency. Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications. About You 2 experience working in an Logistics Coordinator or Shipping Coordinator role Experience within a fast-paced manufacturing or distribution environment Experience working with freight forwarders, customs brokers and local Chambers of Commerce. Strong knowledge of customs procedures, documentation, and international trade compliance. Proficiency with MS Office and logistics software. Excellent communication and negotiation skills. High attention to detail and ability to work under pressure. Strong organisational and time management skills. What We Offer Competitive salary and benefits Exciting opportunity to work for a market-leading health & wellness business Exceptional opportunities for career development and progression within supply chain and operations. Supportive team culture and collaborative working environment. Apply for more information on this exciting Logistics Coordinator role.
Jan 14, 2026
Full time
Logistics Coordinator - Global FMCG Business - Competitive Salary + Benefits - Site Based in Merseyside Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Logistics Coordinator to join the team. The Role The Logistics Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations. Key Responsibilities Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations. Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance. Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues. Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders. Support customs processes, including declarations, duty calculations, and compliance checks (if applicable). Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines. Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics. Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency. Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications. About You 2 experience working in an Logistics Coordinator or Shipping Coordinator role Experience within a fast-paced manufacturing or distribution environment Experience working with freight forwarders, customs brokers and local Chambers of Commerce. Strong knowledge of customs procedures, documentation, and international trade compliance. Proficiency with MS Office and logistics software. Excellent communication and negotiation skills. High attention to detail and ability to work under pressure. Strong organisational and time management skills. What We Offer Competitive salary and benefits Exciting opportunity to work for a market-leading health & wellness business Exceptional opportunities for career development and progression within supply chain and operations. Supportive team culture and collaborative working environment. Apply for more information on this exciting Logistics Coordinator role.
About The Role Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are looking for a weekend Night Shift D365 Inventory coordinator to support our supply chain centre in Warrington. In this hands-on role, you'll support the Systems Shift Manager in managing our Microsoft Dynamics 365 (D365) system, ensuring accurate inventory control and availability. You'll play a key part in analysing system reports, improving warehouse processes, and supporting the release of operational tasks to the warehouse team. Success in this role looks like: Experience in inventory control within a warehouse or supply chain environment. Functional knowledge of Microsoft D365 is highly desirable. Strong numeracy and literacy skills, with the ability to manipulate and interpret data. Intermediate proficiency in Microsoft Office (Excel, PowerPoint). Excellent communication and organisational skills, with the ability to prioritise and meet deadlines. Understanding of Health & Safety and Food Safety legislation. VNA license is a plus. What's in it for you: Competitive salary and performance-based bonuses Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Jan 14, 2026
Full time
About The Role Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are looking for a weekend Night Shift D365 Inventory coordinator to support our supply chain centre in Warrington. In this hands-on role, you'll support the Systems Shift Manager in managing our Microsoft Dynamics 365 (D365) system, ensuring accurate inventory control and availability. You'll play a key part in analysing system reports, improving warehouse processes, and supporting the release of operational tasks to the warehouse team. Success in this role looks like: Experience in inventory control within a warehouse or supply chain environment. Functional knowledge of Microsoft D365 is highly desirable. Strong numeracy and literacy skills, with the ability to manipulate and interpret data. Intermediate proficiency in Microsoft Office (Excel, PowerPoint). Excellent communication and organisational skills, with the ability to prioritise and meet deadlines. Understanding of Health & Safety and Food Safety legislation. VNA license is a plus. What's in it for you: Competitive salary and performance-based bonuses Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Job Title: Recruitment Coordinator Location: Hybrid working with 2 days weekly travel to our Keele office Rate: 25,500 pro rata Duration: 6 months We're looking for a Recruiter / Sourcer to join our growing team and support recruitment delivery across a range of client programmes. In this role, you'll take ownership of sourcing both active and passive candidates, managing them through the recruitment lifecycle, and ensuring service levels and performance targets are consistently met. You'll work closely with Recruiters, Account Managers, Recruitment Business Partners, and hiring managers to build strong talent pipelines and deliver a positive candidate and client experience. What you'll be doing Source active and passive candidates across multiple channels Post job adverts and manage application responses Screen and interview candidates against agreed criteria Manage candidates from pre-screen through to offer or rejection Prepare shortlists and schedule interviews Maintain accurate data using ATS/CRM/VMS systems Provide a positive experience for candidates and hiring managers What we're looking for A Levels or equivalent qualification Previous experience in an administrative, coordination, or recruitment support role Strong verbal and written communication skills Ability to build effective working relationships with a range of stakeholders Highly organised, with the ability to manage multiple tasks and meet deadlines Comfortable handling confidential and sensitive information A team player with a strong customer-service mindset Willingness to learn, adaptable, and proactive in approach Basic understanding of recruitment sourcing techniques, including Boolean search strings Familiarity with market research tools and sourcing methods Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Personal attributes Strong communicator Positive, can-do attitude Well organised and detail-oriented Collaborative team player Why join us? Be part of a supportive, collaborative recruitment team Gain hands-on experience across end-to-end recruitment Develop your sourcing and interviewing skills through training and on-the-job learning Opportunity to grow your career within recruitment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 14, 2026
Seasonal
Job Title: Recruitment Coordinator Location: Hybrid working with 2 days weekly travel to our Keele office Rate: 25,500 pro rata Duration: 6 months We're looking for a Recruiter / Sourcer to join our growing team and support recruitment delivery across a range of client programmes. In this role, you'll take ownership of sourcing both active and passive candidates, managing them through the recruitment lifecycle, and ensuring service levels and performance targets are consistently met. You'll work closely with Recruiters, Account Managers, Recruitment Business Partners, and hiring managers to build strong talent pipelines and deliver a positive candidate and client experience. What you'll be doing Source active and passive candidates across multiple channels Post job adverts and manage application responses Screen and interview candidates against agreed criteria Manage candidates from pre-screen through to offer or rejection Prepare shortlists and schedule interviews Maintain accurate data using ATS/CRM/VMS systems Provide a positive experience for candidates and hiring managers What we're looking for A Levels or equivalent qualification Previous experience in an administrative, coordination, or recruitment support role Strong verbal and written communication skills Ability to build effective working relationships with a range of stakeholders Highly organised, with the ability to manage multiple tasks and meet deadlines Comfortable handling confidential and sensitive information A team player with a strong customer-service mindset Willingness to learn, adaptable, and proactive in approach Basic understanding of recruitment sourcing techniques, including Boolean search strings Familiarity with market research tools and sourcing methods Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Personal attributes Strong communicator Positive, can-do attitude Well organised and detail-oriented Collaborative team player Why join us? Be part of a supportive, collaborative recruitment team Gain hands-on experience across end-to-end recruitment Develop your sourcing and interviewing skills through training and on-the-job learning Opportunity to grow your career within recruitment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08 00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive environment. You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities: Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging. Maintain performance metrics and complete daily tasks efficiently. Assist with customer campaigns, including order processing and stock data management. Support KPI reporting and escalate issues when necessary. Identify customer issues and contribute to service improvement initiatives. Maintain detailed documentation for customer service processes. Participate in ongoing training and professional development. Work closely with cross-functional teams to resolve queries and enhance service delivery. Adapt to business needs and support a culture of continuous improvement. Ensure compliance with health and safety policies. Requirements: Strong customer service background with the ability to manage relationships at all levels. Excellent communication and problem-solving skills. Ability to adapt to change in a fast-moving environment. Process-driven with a focus on service improvement and efficiency. Experience with CRM and customer service systems (SAP ECC6, SAP S4Hana, Freshdesk, RingCentral, MS Office preferred). Relevant customer service qualification or equivalent experience. Full UK driving license or ability to travel if required. INDL
Jan 14, 2026
Full time
Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08 00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive environment. You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities: Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging. Maintain performance metrics and complete daily tasks efficiently. Assist with customer campaigns, including order processing and stock data management. Support KPI reporting and escalate issues when necessary. Identify customer issues and contribute to service improvement initiatives. Maintain detailed documentation for customer service processes. Participate in ongoing training and professional development. Work closely with cross-functional teams to resolve queries and enhance service delivery. Adapt to business needs and support a culture of continuous improvement. Ensure compliance with health and safety policies. Requirements: Strong customer service background with the ability to manage relationships at all levels. Excellent communication and problem-solving skills. Ability to adapt to change in a fast-moving environment. Process-driven with a focus on service improvement and efficiency. Experience with CRM and customer service systems (SAP ECC6, SAP S4Hana, Freshdesk, RingCentral, MS Office preferred). Relevant customer service qualification or equivalent experience. Full UK driving license or ability to travel if required. INDL
Heavy Fleet Planner Based near Whitwell Salary: £45,000 £55,000 + hybrid working + excellent benefits Heavy Fleet Planner role based near Whitwell with a well-established transport provider offering hybrid working, strong progression, autonomy and great work life balance. Our client is a well-established and respected transport provider supporting major projects across the heavy plant, construction and heavy haulage sectors. With a friendly, collaborative team culture, they offer genuine career progression, modern systems and the chance to take full ownership of complex planning within a supportive environment. Key Benefits of the Heavy Fleet Planner: £45,000 £55,000 basic salary Hybrid working: 2 days from home each week Monday Friday, 8am 5pm 25 days holiday plus bank holidays Standard company pension scheme Supportive team with clear opportunities for progression Autonomy over CAT 2 and CAT 3 planning About the Role: As the Heavy Fleet Planner , you will efficiently schedule and coordinate heavy haulage movements across a varied fleet, ensuring safe and compliant delivery for construction and heavy plant projects. A typical day includes planning vehicle routes, liaising closely with drivers, maximising utilisation, generating backloads, and working alongside operations and commercial teams to ensure smooth, accurate job completion. You will also support customer projects and collaborate with routing specialists on more complex movements. About You: To succeed as a Heavy Fleet Planner , you will bring strong communication skills, a solid understanding of heavy haulage, and the ability to manage multiple tasks calmly and efficiently. Experience with CAT 2 and CAT 3 movements is highly desirable, along with the confidence to make informed decisions and build positive working relationships with drivers and colleagues. CPC or relevant transport qualifications are beneficial but not essential. To be successful in this role, you may have worked as a: Heavy Haulage Transport Planner Abnormal Loads Planner Transport Scheduler Route Planning Specialist Heavy Logistics Planner Transport Coordinator Senior Transport Planner Heavy Haulage Coordinator Major Projects Transport Planner Fleet Routing Planner Next Steps If you are looking for a rewarding and progressive role as a Heavy Fleet Planner , we encourage applications from all backgrounds. Apply today to take the next step in your transport planning career.
Jan 14, 2026
Full time
Heavy Fleet Planner Based near Whitwell Salary: £45,000 £55,000 + hybrid working + excellent benefits Heavy Fleet Planner role based near Whitwell with a well-established transport provider offering hybrid working, strong progression, autonomy and great work life balance. Our client is a well-established and respected transport provider supporting major projects across the heavy plant, construction and heavy haulage sectors. With a friendly, collaborative team culture, they offer genuine career progression, modern systems and the chance to take full ownership of complex planning within a supportive environment. Key Benefits of the Heavy Fleet Planner: £45,000 £55,000 basic salary Hybrid working: 2 days from home each week Monday Friday, 8am 5pm 25 days holiday plus bank holidays Standard company pension scheme Supportive team with clear opportunities for progression Autonomy over CAT 2 and CAT 3 planning About the Role: As the Heavy Fleet Planner , you will efficiently schedule and coordinate heavy haulage movements across a varied fleet, ensuring safe and compliant delivery for construction and heavy plant projects. A typical day includes planning vehicle routes, liaising closely with drivers, maximising utilisation, generating backloads, and working alongside operations and commercial teams to ensure smooth, accurate job completion. You will also support customer projects and collaborate with routing specialists on more complex movements. About You: To succeed as a Heavy Fleet Planner , you will bring strong communication skills, a solid understanding of heavy haulage, and the ability to manage multiple tasks calmly and efficiently. Experience with CAT 2 and CAT 3 movements is highly desirable, along with the confidence to make informed decisions and build positive working relationships with drivers and colleagues. CPC or relevant transport qualifications are beneficial but not essential. To be successful in this role, you may have worked as a: Heavy Haulage Transport Planner Abnormal Loads Planner Transport Scheduler Route Planning Specialist Heavy Logistics Planner Transport Coordinator Senior Transport Planner Heavy Haulage Coordinator Major Projects Transport Planner Fleet Routing Planner Next Steps If you are looking for a rewarding and progressive role as a Heavy Fleet Planner , we encourage applications from all backgrounds. Apply today to take the next step in your transport planning career.
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are Know your Craft, Know your Colleagues, Know your Customers and Know how to Connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Position Overview As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong administrative skills will support seamless operations across the service desk and project teams. Key Responsibilities Quoting & Estimating Prepare and issue precise quotations for remedial work and Small Works projects, drawing on site inspections, reports, and client requests. Collaborate with service desk staff, technicians, project managers, and Small Works teams to gather all necessary details for quoting. Calculate material, labour, and subcontractor costs using internal and external pricing sources. Ensure quotations are competitive, profitable, and compliant with company standards. Follow up on quotations with clients and service teams to secure approvals and schedule work. Procurement & Supplier Coordination Support procurement activities by ordering materials and coordinating with suppliers and subcontractors. Obtain pricing and availability from vendors to inform quoting and project planning. Maintain strong relationships with suppliers to ensure timely delivery and cost-effectiveness. Administrative Operations Maintain an organised database of quotations, approvals, and revisions. Update internal systems with job details, costs, and customer information. Assist in processing work orders and coordinating projects once quotations are approved. Customer & Stakeholder Communication Serve as a key point of contact for customers regarding quotations, estimates, and job status. Work closely with the service desk to track and manage remedial job requests. Provide clients with detailed breakdowns of quotations and respond to related enquiries. Reporting & Compliance Generate reports on quoted vs. approved jobs, profitability, and completion timelines. Ensure all quotations and procurement activities align with company policies, safety regulations, and industry standards. Assist in invoicing and billing by providing accurate cost details for completed projects. Location This role will be either based out of our Newcastle Office or Glasgow office Qualifications, Skills & Experience Required Qualifications GCSEs or equivalent (Bachelor s degree in business, construction management, or related field is a plus). Experience 1 3 years in quoting, estimating, procurement, or administration, preferably in remedial services, Small Works, construction, or facilities management. Knowledge of the Fire and Security industry would be preferable but is not a necessity. Skills Strong numerical and analytical skills with a detail-oriented mindset. Proficiency in Microsoft Office (Excel, Word, Outlook) and quoting/CRM software. Excellent written and verbal communication skills. Ability to multitask and work under deadlines. Strong customer service and negotiation skills. Preferred Experience in quoting within a service department, maintenance, remedial repair, or Small Works industry. Familiarity with job costing, procurement, and scheduling processes. North rewards employees with a competitive market salary, an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Jan 14, 2026
Full time
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are Know your Craft, Know your Colleagues, Know your Customers and Know how to Connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Position Overview As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong administrative skills will support seamless operations across the service desk and project teams. Key Responsibilities Quoting & Estimating Prepare and issue precise quotations for remedial work and Small Works projects, drawing on site inspections, reports, and client requests. Collaborate with service desk staff, technicians, project managers, and Small Works teams to gather all necessary details for quoting. Calculate material, labour, and subcontractor costs using internal and external pricing sources. Ensure quotations are competitive, profitable, and compliant with company standards. Follow up on quotations with clients and service teams to secure approvals and schedule work. Procurement & Supplier Coordination Support procurement activities by ordering materials and coordinating with suppliers and subcontractors. Obtain pricing and availability from vendors to inform quoting and project planning. Maintain strong relationships with suppliers to ensure timely delivery and cost-effectiveness. Administrative Operations Maintain an organised database of quotations, approvals, and revisions. Update internal systems with job details, costs, and customer information. Assist in processing work orders and coordinating projects once quotations are approved. Customer & Stakeholder Communication Serve as a key point of contact for customers regarding quotations, estimates, and job status. Work closely with the service desk to track and manage remedial job requests. Provide clients with detailed breakdowns of quotations and respond to related enquiries. Reporting & Compliance Generate reports on quoted vs. approved jobs, profitability, and completion timelines. Ensure all quotations and procurement activities align with company policies, safety regulations, and industry standards. Assist in invoicing and billing by providing accurate cost details for completed projects. Location This role will be either based out of our Newcastle Office or Glasgow office Qualifications, Skills & Experience Required Qualifications GCSEs or equivalent (Bachelor s degree in business, construction management, or related field is a plus). Experience 1 3 years in quoting, estimating, procurement, or administration, preferably in remedial services, Small Works, construction, or facilities management. Knowledge of the Fire and Security industry would be preferable but is not a necessity. Skills Strong numerical and analytical skills with a detail-oriented mindset. Proficiency in Microsoft Office (Excel, Word, Outlook) and quoting/CRM software. Excellent written and verbal communication skills. Ability to multitask and work under deadlines. Strong customer service and negotiation skills. Preferred Experience in quoting within a service department, maintenance, remedial repair, or Small Works industry. Familiarity with job costing, procurement, and scheduling processes. North rewards employees with a competitive market salary, an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Location : Nr Wimborne Salary: £28K - £32K doe Hours: 8.30am - 5.00pm, office based Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE YOU MUST DRIVE FOR THIS OPERATIONS COORDINATOR ROLE My client is now seeking an Operations Coordinator to work in their well-established and respected technology business based in the Wimborne area. Job Description The Operations Coordinator role is primarily focused on coordinating the engineering and project teams who install and support their solutions and services. Allocating and scheduling the projects and workload to the teams are key functions of the role. The Operations Coordinator works closely with the Operations Manager, who manages these teams and the department as a whole. You will have the helicopter view of projects coming in from the sales team and managing those accordingly. To be successful in this role, you will be able to work in a fast-paced environment, as there will be a lot of juggling of tasks, including projects, arranging meetings and allocating tasks and escalating workload. You will be able to remain calm under pressure where there is a dynamic, ever-changing picture. Key Requirements for the ideal Operations Coordinator include: Being highly organised Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities.
Jan 14, 2026
Full time
Location : Nr Wimborne Salary: £28K - £32K doe Hours: 8.30am - 5.00pm, office based Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE YOU MUST DRIVE FOR THIS OPERATIONS COORDINATOR ROLE My client is now seeking an Operations Coordinator to work in their well-established and respected technology business based in the Wimborne area. Job Description The Operations Coordinator role is primarily focused on coordinating the engineering and project teams who install and support their solutions and services. Allocating and scheduling the projects and workload to the teams are key functions of the role. The Operations Coordinator works closely with the Operations Manager, who manages these teams and the department as a whole. You will have the helicopter view of projects coming in from the sales team and managing those accordingly. To be successful in this role, you will be able to work in a fast-paced environment, as there will be a lot of juggling of tasks, including projects, arranging meetings and allocating tasks and escalating workload. You will be able to remain calm under pressure where there is a dynamic, ever-changing picture. Key Requirements for the ideal Operations Coordinator include: Being highly organised Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities.
The Customer Service Coordinator will be responsible for providing exceptional support to clients and ensuring smooth operations within the secretarial and business support department. This temporary role is ideal for someone with a keen eye for detail and a commitment to delivering high-quality service in the business services industry. Client Details The company is a reputable organisation within the business services industry, known for its focus on operational efficiency and client satisfaction. As a small-sized entity, they provide a supportive and professional working environment. Description Act as the first point of contact for client queries, providing timely and accurate responses. Coordinate administrative tasks to support the secretarial and business support department. Maintain and update client records with utmost accuracy. Ensure compliance with company policies and procedures during all interactions. Collaborate with team members to improve service delivery and operational efficiency Profile A successful Customer Service Coordinator should have: Previous experience in a customer service or administrative role, preferably within business services. Strong organisational and multitasking skills to manage competing priorities. Excellent communication skills, both written and verbal. Proficiency in using office software and tools for efficient task management. A proactive approach to problem-solving and the ability to work independently. Job Offer Competitive hourly rate between 13.00 and 14.00. Opportunity to gain valuable experience in the business services industry. Temporary position with potential to develop your skills further. Supportive and professional working environment in a small-sized organisation. This is an excellent opportunity for a Customer Service Coordinator to make a meaningful contribution. If you are looking for a temporary role in the secretarial and business support sector, we encourage you to apply today.
Jan 14, 2026
Seasonal
The Customer Service Coordinator will be responsible for providing exceptional support to clients and ensuring smooth operations within the secretarial and business support department. This temporary role is ideal for someone with a keen eye for detail and a commitment to delivering high-quality service in the business services industry. Client Details The company is a reputable organisation within the business services industry, known for its focus on operational efficiency and client satisfaction. As a small-sized entity, they provide a supportive and professional working environment. Description Act as the first point of contact for client queries, providing timely and accurate responses. Coordinate administrative tasks to support the secretarial and business support department. Maintain and update client records with utmost accuracy. Ensure compliance with company policies and procedures during all interactions. Collaborate with team members to improve service delivery and operational efficiency Profile A successful Customer Service Coordinator should have: Previous experience in a customer service or administrative role, preferably within business services. Strong organisational and multitasking skills to manage competing priorities. Excellent communication skills, both written and verbal. Proficiency in using office software and tools for efficient task management. A proactive approach to problem-solving and the ability to work independently. Job Offer Competitive hourly rate between 13.00 and 14.00. Opportunity to gain valuable experience in the business services industry. Temporary position with potential to develop your skills further. Supportive and professional working environment in a small-sized organisation. This is an excellent opportunity for a Customer Service Coordinator to make a meaningful contribution. If you are looking for a temporary role in the secretarial and business support sector, we encourage you to apply today.
We are March the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear. We are seeking a highly organised and customer-focused Contract Renewal Coordinator to join our busy and growing Sales department on a 12-month fixed-term contract. This is a varied and rewarding role supporting contract renewals, quotations, documentation and customer communication Key Responsibilities Monitor contract expiry dates and initiate renewal processes Communicate with customers to confirm renewal terms and service levels Prepare and issue renewal quotations and documentation Collaborate with service delivery and finance teams to ensure contract accuracy Maintain contract databases and ensure all records are up to date Identify opportunities for contract improvements or service enhancements Support KPI reporting related to contract retention and renewal rates Ensure compliance with internal policies and customer requirements Provide excellent customer service throughout the renewal process Escalate issues or delays to the appropriate internal stakeholders Assist with ad hoc commercial and administrative tasks as required Skills and Experience Experience in a customer service or contract administration role Strong communication and organisational skills Proficiency in MS Office (Excel, Word, Outlook) Attention to detail and accuracy in documentation Familiarity with CRM or ERP systems Understanding of contract law or commercial terms Experience in engineering or technical service environments Customer Service training or certification What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 14, 2026
Full time
We are March the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear. We are seeking a highly organised and customer-focused Contract Renewal Coordinator to join our busy and growing Sales department on a 12-month fixed-term contract. This is a varied and rewarding role supporting contract renewals, quotations, documentation and customer communication Key Responsibilities Monitor contract expiry dates and initiate renewal processes Communicate with customers to confirm renewal terms and service levels Prepare and issue renewal quotations and documentation Collaborate with service delivery and finance teams to ensure contract accuracy Maintain contract databases and ensure all records are up to date Identify opportunities for contract improvements or service enhancements Support KPI reporting related to contract retention and renewal rates Ensure compliance with internal policies and customer requirements Provide excellent customer service throughout the renewal process Escalate issues or delays to the appropriate internal stakeholders Assist with ad hoc commercial and administrative tasks as required Skills and Experience Experience in a customer service or contract administration role Strong communication and organisational skills Proficiency in MS Office (Excel, Word, Outlook) Attention to detail and accuracy in documentation Familiarity with CRM or ERP systems Understanding of contract law or commercial terms Experience in engineering or technical service environments Customer Service training or certification What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Marauders Men's Health South Wales has a vacancy for a Programme Director About Marauders Men's Health Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn). We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years. The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action. Opportunity Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform. What we offer Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market. The position is fixed-term to 30 April 2028. To Apply: Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders. Closing date: 6 February 2026 Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Please be aware that we reserve the right to close this vacancy early should sufficient applications be received. Marauders Men s Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. JOB DESCRIPTION Key Responsibilities 1. Strategic & Operational Leadership Lead the day-to-day running and strategic direction of the charity in line with the Board s vision. Develop, manage, and oversee the charity's resources and workstreams. Ensure governance, compliance, and policies/procedures remain in good shape. Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders. 2. Programme Management & Delivery Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co-ordinator and the Wellbeing Coach/Coordinator roles. Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18. Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support. 3. People & Volunteer Management Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays. Oversee the Volunteer Co-ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition . Help inspire 100 men to give back to the community through volunteering. 4. Partnerships & IT Development Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO s, other charities and social enterprises) to enhance volunteering, education, and wellbeing services. Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement. Oversee digital marketing and communications, including newsletters and social media content. Additional Information: As an employee of Marauders Men's Health the post holder will: • Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate. • Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer. PERSON SPECIFICATION Important note: It is the Trust s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. Essential Criteria Essential Experience & Attributes Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical. Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes. A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills. IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel). Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales. Presentation and Reporting Skills: Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders. Project Planning: Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets. Desirable Experience Third Sector Knowledge: Experience working professionally within a charity or non-profit organisation. Community Context: Knowledge of the South Wales community and its social and health landscape. Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues. Welsh: Able to converse (written and spoken) in Welsh. Mae gan Marauders Men's Health South Wales swydd wag ar gyfer Cyfarwyddwr Rhaglen Ynglŷn â Marauders Men's Health Mae Marauders Men's Health yn elusen ddeinamig yn Ne Cymru sy'n ymroddedig i wella iechyd, lles a ffitrwydd meddyliol dynion trwy gysylltiad a chefnogaeth. Ni yw'r gymuned lle gall dynion gerdded, siarad, a thyfu gyda'i gilydd, wedi'i ategu gan y model Pum Ffordd i Les (Connect, Be Active, Give, Take Notice, Learn). Rydym wedi sefydlu sylfeini cadarn, gan gynnwys cyllid wedi'i sicrhau gan Gronfa Gymunedol y Loteri Fawr dros dair blynedd, Bwrdd llawn o Ymddiriedolwyr, a rhaglen gynyddol o 8 digwyddiad bob wythnos, gan gynnwys Cerdded a Sgyrsiau a Hybiau Chwaraeon. Rydym yn chwilio am arweinydd ysbrydoledig i yrru ein strategaeth uchelgeisiol i ymgysylltu â 7,000 o ddynion a darparu 330 o Gynlluniau Lles Personol dros y tair blynedd nesaf. Mae'r Marauders yn credu mewn creu gofod lle mae dynion yn dod at ei gilydd, yn cefnogi ei gilydd, ac yn adeiladu bywydau gwell trwy bwrpas a gweithredu a rennir. Cyfle Gan adrodd yn uniongyrchol i'r Bwrdd Ymddiriedolwyr, mae'r rôl hanfodol hon yn gyfrifol am arweinyddiaeth gyffredinol, rheolaeth a chyflawni gweithredol yr elusen. Byddwch yn cymryd yr awenau wrth weithredu ein gweledigaeth strategol a sicrhau bod ein gweithrediadau'n gadarn, yn enwedig wrth ddatblygu ein rhaglenni allweddol a'n platfform TG. Yr hyn rydyn ni'n ei gynnig Mae Marauders Men's Health yn elusen fach i ganolig gyda chyllid sicr, a bydd y pecyn iawndal yn gystadleuol ac yn adlewyrchu marchnad ranbarthol 3ydd Sector De Cymru. Mae'r swydd yn gyfnod penodol hyd at 30 Ebrill 2028. I wneud cais: Cyflwynwch eich CV . click apply for full job details
Jan 14, 2026
Full time
Marauders Men's Health South Wales has a vacancy for a Programme Director About Marauders Men's Health Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn). We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years. The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action. Opportunity Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform. What we offer Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market. The position is fixed-term to 30 April 2028. To Apply: Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders. Closing date: 6 February 2026 Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Please be aware that we reserve the right to close this vacancy early should sufficient applications be received. Marauders Men s Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. JOB DESCRIPTION Key Responsibilities 1. Strategic & Operational Leadership Lead the day-to-day running and strategic direction of the charity in line with the Board s vision. Develop, manage, and oversee the charity's resources and workstreams. Ensure governance, compliance, and policies/procedures remain in good shape. Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders. 2. Programme Management & Delivery Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co-ordinator and the Wellbeing Coach/Coordinator roles. Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18. Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support. 3. People & Volunteer Management Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays. Oversee the Volunteer Co-ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition . Help inspire 100 men to give back to the community through volunteering. 4. Partnerships & IT Development Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO s, other charities and social enterprises) to enhance volunteering, education, and wellbeing services. Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement. Oversee digital marketing and communications, including newsletters and social media content. Additional Information: As an employee of Marauders Men's Health the post holder will: • Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate. • Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer. PERSON SPECIFICATION Important note: It is the Trust s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. Essential Criteria Essential Experience & Attributes Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical. Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes. A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills. IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel). Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales. Presentation and Reporting Skills: Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders. Project Planning: Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets. Desirable Experience Third Sector Knowledge: Experience working professionally within a charity or non-profit organisation. Community Context: Knowledge of the South Wales community and its social and health landscape. Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues. Welsh: Able to converse (written and spoken) in Welsh. Mae gan Marauders Men's Health South Wales swydd wag ar gyfer Cyfarwyddwr Rhaglen Ynglŷn â Marauders Men's Health Mae Marauders Men's Health yn elusen ddeinamig yn Ne Cymru sy'n ymroddedig i wella iechyd, lles a ffitrwydd meddyliol dynion trwy gysylltiad a chefnogaeth. Ni yw'r gymuned lle gall dynion gerdded, siarad, a thyfu gyda'i gilydd, wedi'i ategu gan y model Pum Ffordd i Les (Connect, Be Active, Give, Take Notice, Learn). Rydym wedi sefydlu sylfeini cadarn, gan gynnwys cyllid wedi'i sicrhau gan Gronfa Gymunedol y Loteri Fawr dros dair blynedd, Bwrdd llawn o Ymddiriedolwyr, a rhaglen gynyddol o 8 digwyddiad bob wythnos, gan gynnwys Cerdded a Sgyrsiau a Hybiau Chwaraeon. Rydym yn chwilio am arweinydd ysbrydoledig i yrru ein strategaeth uchelgeisiol i ymgysylltu â 7,000 o ddynion a darparu 330 o Gynlluniau Lles Personol dros y tair blynedd nesaf. Mae'r Marauders yn credu mewn creu gofod lle mae dynion yn dod at ei gilydd, yn cefnogi ei gilydd, ac yn adeiladu bywydau gwell trwy bwrpas a gweithredu a rennir. Cyfle Gan adrodd yn uniongyrchol i'r Bwrdd Ymddiriedolwyr, mae'r rôl hanfodol hon yn gyfrifol am arweinyddiaeth gyffredinol, rheolaeth a chyflawni gweithredol yr elusen. Byddwch yn cymryd yr awenau wrth weithredu ein gweledigaeth strategol a sicrhau bod ein gweithrediadau'n gadarn, yn enwedig wrth ddatblygu ein rhaglenni allweddol a'n platfform TG. Yr hyn rydyn ni'n ei gynnig Mae Marauders Men's Health yn elusen fach i ganolig gyda chyllid sicr, a bydd y pecyn iawndal yn gystadleuol ac yn adlewyrchu marchnad ranbarthol 3ydd Sector De Cymru. Mae'r swydd yn gyfnod penodol hyd at 30 Ebrill 2028. I wneud cais: Cyflwynwch eich CV . click apply for full job details
Project Support Administrator / Client Support Coordinator (Remote) Location: Fully remote, with in-person meetings in London / North Kent Hours: Monday to Friday, full time, 8.30am-5pm Contract: Permanent Contact: Emily Powell or Holly Ensoll Pearson Whiffin Recruitment A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis. The business operates in a professional services environment, delivering a range of client projects at pace. This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design. The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability. This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a tight ship behind the scenes. The role Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up. Responsibilities will include: Managing schedules, resources and timelines across multiple client projects Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery Preparing, maintaining and quality-checking project documentation using established systems and templates Managing diaries, meetings, virtual sessions and ever-changing schedules Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients) Maintaining accurate data across systems, spreadsheets and reporting tools Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions Supporting remote systems, tools and internal processes as required About you This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation. The successful applicant will bring: Proven experience in a senior administrative, project support or coordination role A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained) Excellent attention to detail and confidence handling client-facing communications (written and oral) Strong IT literacy and proficient using multiple online platforms and collaboration tools A calm, solutions-focused approach in a fast-moving, changeable environment The flexibility to adapt as client needs and schedules evolve A preference for continuity and longevity (vs. short-term or contract roles) Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding). Why apply? This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work. You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team. This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector. You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.
Jan 14, 2026
Full time
Project Support Administrator / Client Support Coordinator (Remote) Location: Fully remote, with in-person meetings in London / North Kent Hours: Monday to Friday, full time, 8.30am-5pm Contract: Permanent Contact: Emily Powell or Holly Ensoll Pearson Whiffin Recruitment A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis. The business operates in a professional services environment, delivering a range of client projects at pace. This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design. The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability. This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a tight ship behind the scenes. The role Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up. Responsibilities will include: Managing schedules, resources and timelines across multiple client projects Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery Preparing, maintaining and quality-checking project documentation using established systems and templates Managing diaries, meetings, virtual sessions and ever-changing schedules Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients) Maintaining accurate data across systems, spreadsheets and reporting tools Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions Supporting remote systems, tools and internal processes as required About you This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation. The successful applicant will bring: Proven experience in a senior administrative, project support or coordination role A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained) Excellent attention to detail and confidence handling client-facing communications (written and oral) Strong IT literacy and proficient using multiple online platforms and collaboration tools A calm, solutions-focused approach in a fast-moving, changeable environment The flexibility to adapt as client needs and schedules evolve A preference for continuity and longevity (vs. short-term or contract roles) Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding). Why apply? This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work. You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team. This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector. You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.
Field Service Coordinator Salary: Competitive Location: Westerham - TN16 The vacancy We are seeking a highly organised and detail-oriented Field Service Coordinator to join our Service Support team in Westerham. In this role, you will play a key part in supporting our field service engineers and sub-contractors, ensuring optimal route planning, effective scheduling, and the highest standards of customer service. You ll work collaboratively with cross-functional teams to drive productivity, efficiency, and customer satisfaction. What You ll Be Doing Optimise engineers routes for maximum productivity and service delivery. Respond to enquiries from Customer Service staff regarding appointments, availability, and stock. Routinely review engineer coverage and make recommendations for improvement. Handle enquiries from engineers and sub-contractors, providing timely and effective support. Manage payments and refunds for customers as required. Maintain and manage the job management system to ensure efficient booking procedures. Order and approve parts for engineers and sub-contractors. Ensure next day s jobs are downloaded to engineers and sub-contractors within agreed timescales. Manage emergency sickness and planned absences to minimise disruption to customers. Suggest and implement process improvements to enhance service delivery. Carry out any reasonable duties as requested by the Team Leader.What You ll Already Have Proven analytical skills and a track record of problem-solving. Previous experience in work scheduling (not essential, as training will be provided). Excellent organisational skills and the ability to multitask. Self-motivated and target-driven, able to work under pressure. Strong communication and collaboration skills across all levels of the organisation.Our Core Competencies Drives Results Making things happen. Nimble Learning Always remain curious. Collaborates Use your network, sharing knowledge and skills. Plans and Aligns Make it relevant, make it purposeful.Our Purpose & Behaviours At the heart of everything we do are our shared values and behaviours: We Think Big, Learn Fast We Work It Together We Make The Hard CallOur Values We commit to being a Home for all, empowering people to Make a Difference. We are: Aligned in our work together. Agile in the face of change. Accountable to our promises. Action with integrity and transparency.Why Join Us? We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Free Parking & Eye Care support Flexible working model Employee Recognition ProgrammeOur Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed.If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Please note due to the Christmas period, there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
Jan 14, 2026
Full time
Field Service Coordinator Salary: Competitive Location: Westerham - TN16 The vacancy We are seeking a highly organised and detail-oriented Field Service Coordinator to join our Service Support team in Westerham. In this role, you will play a key part in supporting our field service engineers and sub-contractors, ensuring optimal route planning, effective scheduling, and the highest standards of customer service. You ll work collaboratively with cross-functional teams to drive productivity, efficiency, and customer satisfaction. What You ll Be Doing Optimise engineers routes for maximum productivity and service delivery. Respond to enquiries from Customer Service staff regarding appointments, availability, and stock. Routinely review engineer coverage and make recommendations for improvement. Handle enquiries from engineers and sub-contractors, providing timely and effective support. Manage payments and refunds for customers as required. Maintain and manage the job management system to ensure efficient booking procedures. Order and approve parts for engineers and sub-contractors. Ensure next day s jobs are downloaded to engineers and sub-contractors within agreed timescales. Manage emergency sickness and planned absences to minimise disruption to customers. Suggest and implement process improvements to enhance service delivery. Carry out any reasonable duties as requested by the Team Leader.What You ll Already Have Proven analytical skills and a track record of problem-solving. Previous experience in work scheduling (not essential, as training will be provided). Excellent organisational skills and the ability to multitask. Self-motivated and target-driven, able to work under pressure. Strong communication and collaboration skills across all levels of the organisation.Our Core Competencies Drives Results Making things happen. Nimble Learning Always remain curious. Collaborates Use your network, sharing knowledge and skills. Plans and Aligns Make it relevant, make it purposeful.Our Purpose & Behaviours At the heart of everything we do are our shared values and behaviours: We Think Big, Learn Fast We Work It Together We Make The Hard CallOur Values We commit to being a Home for all, empowering people to Make a Difference. We are: Aligned in our work together. Agile in the face of change. Accountable to our promises. Action with integrity and transparency.Why Join Us? We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Free Parking & Eye Care support Flexible working model Employee Recognition ProgrammeOur Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed.If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Please note due to the Christmas period, there may be a delay in responding to your application. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. Watch our to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert the brands that make up the House of Rohl.
