About the Telesales Advisor Role A thriving local business is currently seeking Telesales Advisor to join their friendly team based at their office in Ombersley. This is an office-based role, and the company will consider full time or part time hours. If you have some prior experience in sales, customer service, retail or similar, and are comfortable talking to customers over the phone then this role could be a great fit for you! This role would suit candidates from Worcester, Kidderminster, Droitwich, Bromsgrove and surrounding areas. Responsibilities of the Telesales Advisor role: Answering incoming calls from customers Converting customer queries into appointment for the field sales team Making outbound calls to customers Updating the CRM accurately with customer information Working to targets to earn uncapped commission! Following up with customers after their sales appointment Skills required for this Telesales Advisor role Friendly, personable, and enjoys talking to customers Not afraid to pick up the phone and start a conversation Works well as part of a team Good attention to detail. Excellent communication skills Driven and eager to learn Must be prepared to work some weekend days on a rota basis Due to the office location candidates should have their own transport. Working hours are Monday to Friday, working alternate Saturdays or Sundays with a day off in that week. Part time hours are considered but this will also include the weekends.
Mar 27, 2025
Full time
About the Telesales Advisor Role A thriving local business is currently seeking Telesales Advisor to join their friendly team based at their office in Ombersley. This is an office-based role, and the company will consider full time or part time hours. If you have some prior experience in sales, customer service, retail or similar, and are comfortable talking to customers over the phone then this role could be a great fit for you! This role would suit candidates from Worcester, Kidderminster, Droitwich, Bromsgrove and surrounding areas. Responsibilities of the Telesales Advisor role: Answering incoming calls from customers Converting customer queries into appointment for the field sales team Making outbound calls to customers Updating the CRM accurately with customer information Working to targets to earn uncapped commission! Following up with customers after their sales appointment Skills required for this Telesales Advisor role Friendly, personable, and enjoys talking to customers Not afraid to pick up the phone and start a conversation Works well as part of a team Good attention to detail. Excellent communication skills Driven and eager to learn Must be prepared to work some weekend days on a rota basis Due to the office location candidates should have their own transport. Working hours are Monday to Friday, working alternate Saturdays or Sundays with a day off in that week. Part time hours are considered but this will also include the weekends.
POST recruitment is recruiting for two Business Development Managers (North/South) for an Internationally recognised business with award winning Saas products This role is responsible for driving sales of solution-based products, focusing on delivering market-leading client services. The position emphasizes high-quality client service, ownership, and initiative to drive excellence. The Business Development Manager position will report directly to the National Sales Manager. The Business Development Manager position comes with an achievable scaled bonus and commission scheme, that is also transparent To be successful in this role, candidates should demonstrate the ability to effectively communicate the product and service offerings to diverse audiences, assess client technical and business requirements, and develop impactful solutions tailored to their needs. Responsibilities (Key Tasks and Requirements) Coordinate with the Sales & Operations Managers regarding client adoption, training, and scheduling. Expand the client base by prospecting new business through a combination of cold calling, LinkedIn outreach, and email campaigns. Deliver exceptional client support to ensure the smooth delivery of services and solutions. Follow up with clients to ensure they are meeting their adoption and usage objectives. Build lasting relationships with clients as a trusted solutions specialist. Ensure sales are fully scoped for successful implementation and delivery. Identify product enhancement opportunities and escalate them to the Sales & Operations Managers. Analyze client feedback to recommend best practices for product functionality. Provide training to internal teams, including Account Managers and Business Development Managers. Create content for training materials to deliver external client training sessions and to other stakeholders. Competencies and Skills (Essential Behaviours) Proven Business Development Manager experience in a dynamic, customer-focused role. Ability to self-source leads and leverage existing data effectively. Strong expertise in product knowledge and industry trends. Ability to adopt a consultative approach and act as a trusted advisor to clients. Skilled in communicating complex technical product details to clients, sales teams, and other internal stakeholders. Understanding of key business stakeholders within the legal marketplace. Strong analytical and problem-solving abilities, with the ability to simplify product complexities and provide clear troubleshooting solutions. Excellent verbal and written communication skills, with active listening capabilities. Demonstrable experience in selling software solutions, with an ability to differentiate between sales objections and challenges related to change management. Apply now for immediate consideration Business Developement Manager
Mar 27, 2025
Full time
POST recruitment is recruiting for two Business Development Managers (North/South) for an Internationally recognised business with award winning Saas products This role is responsible for driving sales of solution-based products, focusing on delivering market-leading client services. The position emphasizes high-quality client service, ownership, and initiative to drive excellence. The Business Development Manager position will report directly to the National Sales Manager. The Business Development Manager position comes with an achievable scaled bonus and commission scheme, that is also transparent To be successful in this role, candidates should demonstrate the ability to effectively communicate the product and service offerings to diverse audiences, assess client technical and business requirements, and develop impactful solutions tailored to their needs. Responsibilities (Key Tasks and Requirements) Coordinate with the Sales & Operations Managers regarding client adoption, training, and scheduling. Expand the client base by prospecting new business through a combination of cold calling, LinkedIn outreach, and email campaigns. Deliver exceptional client support to ensure the smooth delivery of services and solutions. Follow up with clients to ensure they are meeting their adoption and usage objectives. Build lasting relationships with clients as a trusted solutions specialist. Ensure sales are fully scoped for successful implementation and delivery. Identify product enhancement opportunities and escalate them to the Sales & Operations Managers. Analyze client feedback to recommend best practices for product functionality. Provide training to internal teams, including Account Managers and Business Development Managers. Create content for training materials to deliver external client training sessions and to other stakeholders. Competencies and Skills (Essential Behaviours) Proven Business Development Manager experience in a dynamic, customer-focused role. Ability to self-source leads and leverage existing data effectively. Strong expertise in product knowledge and industry trends. Ability to adopt a consultative approach and act as a trusted advisor to clients. Skilled in communicating complex technical product details to clients, sales teams, and other internal stakeholders. Understanding of key business stakeholders within the legal marketplace. Strong analytical and problem-solving abilities, with the ability to simplify product complexities and provide clear troubleshooting solutions. Excellent verbal and written communication skills, with active listening capabilities. Demonstrable experience in selling software solutions, with an ability to differentiate between sales objections and challenges related to change management. Apply now for immediate consideration Business Developement Manager
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Frontline Recruitment Group
Chesterfield, Derbyshire
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Mar 27, 2025
Full time
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Frontline Recruitment Group
Chesterfield, Derbyshire
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Mar 27, 2025
Full time
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Customer Service Advisor Upto 17.20 (PAYE) 6-Month Contract (with potential for extension) Newcastle Based - Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM. A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. What We're Looking For Previous experience in customer service or call centres. Strong written and verbal communication skills. A background in banking, insurance, or financial services (preferred). Experience in a fast-paced, dynamic environment Why Join Us? Onsite parking and great transport links. Opportunities for career progression. A chance to work with a supportive and rewarding team. Potential for contract extension. Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM. If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Mar 27, 2025
Contractor
Customer Service Advisor Upto 17.20 (PAYE) 6-Month Contract (with potential for extension) Newcastle Based - Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM. A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. What We're Looking For Previous experience in customer service or call centres. Strong written and verbal communication skills. A background in banking, insurance, or financial services (preferred). Experience in a fast-paced, dynamic environment Why Join Us? Onsite parking and great transport links. Opportunities for career progression. A chance to work with a supportive and rewarding team. Potential for contract extension. Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM. If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Frontline Recruitment Group
Chesterfield, Derbyshire
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Mar 27, 2025
Full time
Do you want a rewarding career within Administration accounts recruitment or customer service? Are you passionate about helping others? General Purpose: Recruitment is a fun face paced environment with lots of different key skills to learn from administration, data entry, compliance, call handling, customer service, accounting to sales no two days are ever the same it is ideal for someone confident to call candidates, register candidates and learn all different key skills for your career and to grow as a person. Based in Chesterfield town Centre so easy commutable hours can also suit public transport from Matlock Bolsover Sheffield Chesterfield and surrounding areas Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! Duties & Responsibilities Speak to candidates that ring in or you call then when they have applied Answer incoming calls giving a professional and cheerful first impression. Receive and assist applicants with form filling. Telephone screen and appoint interview times for all applicants. Assist consultants in advertising for vacancies Assist with temp wage queries. File all branch records accurately on a daily basis and do branch administration tasks Scanning and Photocopying. Send out reference requests on request. Does the above sound like what your looking for? Hit apply below or give Frontline Chesterfield a call Apprenticeships aren't for everyone so if you would like this role full or part time give us a call lets have a cup of tea and see what we can offer you! We are also looking for customer service advisors office administrators call handlers receptionists all in Chesterfield
Automotive Aftersales Advisor required in Morpeth, Northumberland 28k Basic (DOE) + Bonus (Approx 1800 per year) Mon-Fri 8:30am - 5:30pm (No Saturdays) An opportunity to join a highly successful Aftersales Advisor to join our client's family run business in Morpeth. We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle & taking payments. The job will also involve carrying out duties in the Parts department which will include: Keeping the workshop stocked with relevant parts, Managing stock levels and sourcing parts from various suppliers. Provide accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly., Looking up parts and quote prices for parts using parts catalogues for vehicles Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role/ Parts Advisor Computer literate; Strong communication skills and a good telephone manner. What our client is offering: 22 Days Holiday Your Birthday off Christmas Eve off Full company details & job spec available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST1672 Automotive - Motor Trade - Dealership - Service & Aftersales - Workshop - Parts Advisor - Service Advisor - Aftersales Advisor - Northumberland - Ashington - Amble - Alnwick - Bedlington - Blyth - Cramlington - Ellington - Morpeth - Newcastle - Silverlink Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Mar 27, 2025
Full time
Automotive Aftersales Advisor required in Morpeth, Northumberland 28k Basic (DOE) + Bonus (Approx 1800 per year) Mon-Fri 8:30am - 5:30pm (No Saturdays) An opportunity to join a highly successful Aftersales Advisor to join our client's family run business in Morpeth. We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle & taking payments. The job will also involve carrying out duties in the Parts department which will include: Keeping the workshop stocked with relevant parts, Managing stock levels and sourcing parts from various suppliers. Provide accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly., Looking up parts and quote prices for parts using parts catalogues for vehicles Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role/ Parts Advisor Computer literate; Strong communication skills and a good telephone manner. What our client is offering: 22 Days Holiday Your Birthday off Christmas Eve off Full company details & job spec available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST1672 Automotive - Motor Trade - Dealership - Service & Aftersales - Workshop - Parts Advisor - Service Advisor - Aftersales Advisor - Northumberland - Ashington - Amble - Alnwick - Bedlington - Blyth - Cramlington - Ellington - Morpeth - Newcastle - Silverlink Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical. About the Role As a Customer Relationship Manager, you will be responsible for managing a defined territory in the North to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions. Key Responsibilities Territory Management : Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products. Sales Development : Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities. Customer Engagement : Build and maintain strong relationships with customers through regular communication and on-site visits. Lead Generation : Uncover new leads, participate in marketing campaigns, and support promotional events within your territory. Sales Progression : Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth. Customer Satisfaction : Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support. Post-Installation Support : Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy. Collaboration with Business Development : Work closely with the Business Development Manager to support capital sales opportunities and share market insights. What We re Looking For Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential. Strong ability to build relationships and influence key stakeholders. Excellent communication and presentation skills. Self-motivated with a proactive approach to business development. Ability to analyse market data and create strategic sales plans. A customer-focused mindset with a commitment to delivering exceptional service. Willingness to travel within the assigned territory. Why Join Us? Competitive salary and benefits package. Opportunity to work with a leading medical solutions provider. A supportive and collaborative team environment. Career development and training opportunities. If you re ready to take on a rewarding role where you can make a real impact, we d love to hear from you!
Mar 27, 2025
Full time
Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical. About the Role As a Customer Relationship Manager, you will be responsible for managing a defined territory in the North to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions. Key Responsibilities Territory Management : Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products. Sales Development : Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities. Customer Engagement : Build and maintain strong relationships with customers through regular communication and on-site visits. Lead Generation : Uncover new leads, participate in marketing campaigns, and support promotional events within your territory. Sales Progression : Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth. Customer Satisfaction : Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support. Post-Installation Support : Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy. Collaboration with Business Development : Work closely with the Business Development Manager to support capital sales opportunities and share market insights. What We re Looking For Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential. Strong ability to build relationships and influence key stakeholders. Excellent communication and presentation skills. Self-motivated with a proactive approach to business development. Ability to analyse market data and create strategic sales plans. A customer-focused mindset with a commitment to delivering exceptional service. Willingness to travel within the assigned territory. Why Join Us? Competitive salary and benefits package. Opportunity to work with a leading medical solutions provider. A supportive and collaborative team environment. Career development and training opportunities. If you re ready to take on a rewarding role where you can make a real impact, we d love to hear from you!
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Join Our Team as a Internal Technical Sales Advisor! Are you ready to make your mark in the construction industry? Our client is seeking a passionate and driven Sales Advisor to join their dynamic team in Sheffield. If you have a flair for technical sales, love building relationships, and thrive in a fast-paced environment, we want to hear from you! Role Overview: As a Technical Sales Advisor, you will lead the negotiation of high-volume sales while ensuring adherence to the highest Environmental, Health, and Safety standards. You will be the go-to contact for technical inquiries, guiding customers through the product selection process and providing tailored solutions to meet their needs. What You'll Do: Act as a point of contact for technical enquiries and sales, negotiate high volume sales with existing and new customers who are of strategic importance to the organisation Research and identify prospective construction projects and the appropriate individuals to build relationships with Identify customer requirements through appropriate communication channels and refer if outside area of responsibility Support customer in understanding what they want from their project to suggest appropriate products Use the Pricing Bands guidelines and pricing matrix to make decisions on what to quote the customer. Suggest appropriate additional products and services Review status of quoted projects Identify open quotes and contact to enquire up to date customer requirements Ensure all lost quotes are captured in the appropriate system Maintain accurate contract files and diaries so that potential claims can be countered Understand and provide take-offs for manufactured material from drawings. Deal with customer queries by providing answers with technical confidence and product knowledge Develop and maintain positive relationships that will generate future sales and repeat business Research and identify prospective customers Open and maintain effective communication channels Undertake customer/site visits where necessary Communicate customer feedback and information on customer and competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands Anticipate customer needs to secure quotes before customers seek from our competitors Acquire and maintain a thorough understanding of the market position for the company's products and services To continually research and develop an in depth knowledge of the market position for the group's products and services To evaluate the strengths and weaknesses of the main competitors in the industry and recommend strategies to maintain the group's position relative to the competition Identifying opportunities for added value projects Who You Are: Previous experience in a commercial role, preferably within the construction industry a strong advantage but not essential. Excellent negotiation, communication, and relationship management skills. Proficient in CRM systems, SAP, Excel, Word, Outlook Perks of the Job: Competitive Salary: 30,000 per annum. Bonus: Enjoy a 5% annual bonus based on your performance and the company's success. Generous Holidays: 34 days off, inclusive of bank holidays. Pension Plan: Auto-enrollment at 4%, matched by the company up to 5%. Life Cover: Benefit from life cover at three times your basic salary. Health Cash Plan: Access to health benefits to keep you thriving. Electric Vehicle Scheme: Join our salary sacrifice scheme for eco-friendly driving. Additional Benefits: Participate in our C2W scheme, Christmas saving scheme, and purchase leave scheme. Why Join Us? This is more than just a job; it's an opportunity to grow with a forward-thinking organisation that values your contributions. You'll be part of a supportive team that fosters innovation and excellence while making a real impact in the construction sector. If you're excited about the prospect of shaping the future of construction through technical sales, apply now! We can't wait to see how you'll contribute to our success. Ready to take the next step in your career? Submit your application today and let's build something great together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 27, 2025
Full time
Join Our Team as a Internal Technical Sales Advisor! Are you ready to make your mark in the construction industry? Our client is seeking a passionate and driven Sales Advisor to join their dynamic team in Sheffield. If you have a flair for technical sales, love building relationships, and thrive in a fast-paced environment, we want to hear from you! Role Overview: As a Technical Sales Advisor, you will lead the negotiation of high-volume sales while ensuring adherence to the highest Environmental, Health, and Safety standards. You will be the go-to contact for technical inquiries, guiding customers through the product selection process and providing tailored solutions to meet their needs. What You'll Do: Act as a point of contact for technical enquiries and sales, negotiate high volume sales with existing and new customers who are of strategic importance to the organisation Research and identify prospective construction projects and the appropriate individuals to build relationships with Identify customer requirements through appropriate communication channels and refer if outside area of responsibility Support customer in understanding what they want from their project to suggest appropriate products Use the Pricing Bands guidelines and pricing matrix to make decisions on what to quote the customer. Suggest appropriate additional products and services Review status of quoted projects Identify open quotes and contact to enquire up to date customer requirements Ensure all lost quotes are captured in the appropriate system Maintain accurate contract files and diaries so that potential claims can be countered Understand and provide take-offs for manufactured material from drawings. Deal with customer queries by providing answers with technical confidence and product knowledge Develop and maintain positive relationships that will generate future sales and repeat business Research and identify prospective customers Open and maintain effective communication channels Undertake customer/site visits where necessary Communicate customer feedback and information on customer and competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands Anticipate customer needs to secure quotes before customers seek from our competitors Acquire and maintain a thorough understanding of the market position for the company's products and services To continually research and develop an in depth knowledge of the market position for the group's products and services To evaluate the strengths and weaknesses of the main competitors in the industry and recommend strategies to maintain the group's position relative to the competition Identifying opportunities for added value projects Who You Are: Previous experience in a commercial role, preferably within the construction industry a strong advantage but not essential. Excellent negotiation, communication, and relationship management skills. Proficient in CRM systems, SAP, Excel, Word, Outlook Perks of the Job: Competitive Salary: 30,000 per annum. Bonus: Enjoy a 5% annual bonus based on your performance and the company's success. Generous Holidays: 34 days off, inclusive of bank holidays. Pension Plan: Auto-enrollment at 4%, matched by the company up to 5%. Life Cover: Benefit from life cover at three times your basic salary. Health Cash Plan: Access to health benefits to keep you thriving. Electric Vehicle Scheme: Join our salary sacrifice scheme for eco-friendly driving. Additional Benefits: Participate in our C2W scheme, Christmas saving scheme, and purchase leave scheme. Why Join Us? This is more than just a job; it's an opportunity to grow with a forward-thinking organisation that values your contributions. You'll be part of a supportive team that fosters innovation and excellence while making a real impact in the construction sector. If you're excited about the prospect of shaping the future of construction through technical sales, apply now! We can't wait to see how you'll contribute to our success. Ready to take the next step in your career? Submit your application today and let's build something great together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
IT Helpdesk Technician £25,000 - £30,000 per annum Chandlers Ford Full Time, Permanent We are managed IT support company based in Chandlers Ford, Hampshire providing IT Support, Cyber Security and VoIP services to businesses across the South Coast. We have a new position for an experienced, enthusiastic and motivated Helpdesk Technician that is capable of attending to regular support calls and installations as and when required. The successful candidate will have a proven track record of supporting IT networks on various scales and have experience network support having ideally worked in a similar role for 2 or more years previously. A thorough knowledge of Microsoft Windows desktop applications and MS 365 applications together with networking skills will be required. You will need to possess excellent telephone and customer service skills, in return we offer a competitive salary and company vehicle when attending site and a chance to work in a diverse, enjoyable and challenging business environment. The appointed candidate will have a UK residency permit and a full UK driving license as travelling to client site within the Hampshire, Dorset and Surrey counties may be a requirement. Your career prospects are very good, with the opportunity to progress rapidly through a hand on approach and continue the development of your technical skills through our internal training matrix that offers you the platform to gain industry recognised certifications. Primary Role: The helpdesk technician is responsible for assisting the IT Service Manager in providing a top-tier support service to the networked and roaming employees of businesses supported by the company. Acting primarily in a 1st Line support capacity, resolving issues in person, over the phone or via remote connectivity. Key Responsibilities: Reacting to alerts from monitoring systems within agreed SLAs. Providing users with regular communication on the progress of investigations and planned solutions by phone. Providing 1st Line Technical support, responding to support queries across all customer sites. Maintaining a high level of customer service when responding to support issues. Escalation of more complex calls to the relevant support team member (Level 2 Engineer) as documented in the Escalation Management workflow. Installation, configuration and deployment of new and existing hardware and software in line with defined procedures. Bringing forward key issues/changes/topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledgebase, by following the IT Glue documentation guide. Expected to pick-up the phone within 5 rings. Additional Duties and Responsibilities Responsible for adding time and accurate and detailed notes into PSA as they occur. Understand and working to the requirements of all processes and workflows within the business by reading/completing assigned documentation and training materials. Underpinned with monthly training sessions about new services/topics/training. Completing assigned computer/laptop builds/configurations, when requested. if assigned as a separate role (separate KPIs reported) Complete Change requests for any specific changes required to be made. Please note: Full on the job training will be provided to the successful candidate with additional company benefits after a three-month probation period. These include: Additional annual leave day for your birthday Incentives & team events Fully subsidised social events Company pension Free on-site parking If you re currently a 1st Line Support Engineer, Service Desk Analyst, 2nd Line Support Engineer, IT Support Specialist, Technical Support Advisor, or Helpdesk Analyst then we would like to hear from you. Apply today with an up-to-date CV.
Mar 27, 2025
Full time
IT Helpdesk Technician £25,000 - £30,000 per annum Chandlers Ford Full Time, Permanent We are managed IT support company based in Chandlers Ford, Hampshire providing IT Support, Cyber Security and VoIP services to businesses across the South Coast. We have a new position for an experienced, enthusiastic and motivated Helpdesk Technician that is capable of attending to regular support calls and installations as and when required. The successful candidate will have a proven track record of supporting IT networks on various scales and have experience network support having ideally worked in a similar role for 2 or more years previously. A thorough knowledge of Microsoft Windows desktop applications and MS 365 applications together with networking skills will be required. You will need to possess excellent telephone and customer service skills, in return we offer a competitive salary and company vehicle when attending site and a chance to work in a diverse, enjoyable and challenging business environment. The appointed candidate will have a UK residency permit and a full UK driving license as travelling to client site within the Hampshire, Dorset and Surrey counties may be a requirement. Your career prospects are very good, with the opportunity to progress rapidly through a hand on approach and continue the development of your technical skills through our internal training matrix that offers you the platform to gain industry recognised certifications. Primary Role: The helpdesk technician is responsible for assisting the IT Service Manager in providing a top-tier support service to the networked and roaming employees of businesses supported by the company. Acting primarily in a 1st Line support capacity, resolving issues in person, over the phone or via remote connectivity. Key Responsibilities: Reacting to alerts from monitoring systems within agreed SLAs. Providing users with regular communication on the progress of investigations and planned solutions by phone. Providing 1st Line Technical support, responding to support queries across all customer sites. Maintaining a high level of customer service when responding to support issues. Escalation of more complex calls to the relevant support team member (Level 2 Engineer) as documented in the Escalation Management workflow. Installation, configuration and deployment of new and existing hardware and software in line with defined procedures. Bringing forward key issues/changes/topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledgebase, by following the IT Glue documentation guide. Expected to pick-up the phone within 5 rings. Additional Duties and Responsibilities Responsible for adding time and accurate and detailed notes into PSA as they occur. Understand and working to the requirements of all processes and workflows within the business by reading/completing assigned documentation and training materials. Underpinned with monthly training sessions about new services/topics/training. Completing assigned computer/laptop builds/configurations, when requested. if assigned as a separate role (separate KPIs reported) Complete Change requests for any specific changes required to be made. Please note: Full on the job training will be provided to the successful candidate with additional company benefits after a three-month probation period. These include: Additional annual leave day for your birthday Incentives & team events Fully subsidised social events Company pension Free on-site parking If you re currently a 1st Line Support Engineer, Service Desk Analyst, 2nd Line Support Engineer, IT Support Specialist, Technical Support Advisor, or Helpdesk Analyst then we would like to hear from you. Apply today with an up-to-date CV.
Job Title: Customer Account Executive Location: South Manchester, UK (Conveniently located near train station) Working Hours: Monday to Friday, 09:00 - 17:30 (37.5 hours per week) Salary: Competitive salary, plus discretionary annual bonus About Us We specialize in providing bridging finance solutions for residential, semi-commercial, and commercial properties. We focus on offering personalized, flexible financial products to meet our clients unique needs. Our business is expanding across the UK, with ambitious goals to increase our loan book to £250m, lending an average of £25m monthly to brokers, investors, and property companies. Our Vision We are committed to creating a progressive culture that prioritizes people, strong values, and relationships, driving our continued growth and disrupting the traditional finance industry. Role Overview We are seeking a Customer Account Executive to support our clients throughout the lifecycle of their loans. In this customer-focused role, you will work to ensure positive experiences for clients, even in challenging situations. Whether it s a straightforward case or a complex issue, your goal is to deliver the best possible outcome for each loan. Key Responsibilities: Customer Engagement: Guide and assist clients throughout the duration of their loans, ensuring their needs are met and their experience remains positive. Account Management: Actively manage client accounts, particularly those in arrears, ensuring timely resolutions and adherence to internal procedures. Problem Resolution: Navigate and resolve complex cases effectively, finding the best path forward for both the customer and the business. Collaboration: Build and nurture relationships with internal teams, third-party suppliers, and clients to enhance the customer experience. Commercial Focus: Make decisions that benefit both the customer and the business, maintaining a balanced approach to problem-solving. Proactive Recommendations: Identify solutions for difficult accounts and collaborate with your Team Leader for approval and direction. Ongoing Development: Engage in continuous learning and development to fully understand our processes, improving your ability to serve our clients. Skills & Experience: We re looking for a driven and service-oriented individual with the following skills: Required: Previous experience in property or collections is advantageous but not essential. Proficient in using IT systems and tools. GCSE-level qualifications in English and Maths. Preferred: Ability to build rapport quickly and easily with clients and third-party partners. Excellent verbal and written communication skills. Strong commercial awareness, with a focus on achieving positive outcomes. Empathy and a customer-first approach, without being overly sympathetic. A curious mindset with the ability to ask insightful questions and solve problems effectively. Key Milestones: In the First 3 Months: Complete your induction and demonstrate a strong understanding of our services and processes. Establish relationships with clients in your portfolio and introduce yourself to each of them. Categorize and prioritize accounts based on our contact strategy. Build relationships with third-party suppliers and internal teams. In the First 12 Months: Effectively manage accounts in arrears and take them through to resolution. Propose actionable solutions for problem loans and receive routine approval from your Team Leader. Employee Benefits: 24 days of annual leave, plus bank holidays (increasing to 25 days after 1 year of service). Enjoy your birthday off, plus a "Give Back" day for important life events (e.g., school drop-offs, nativity plays). Easy access to public transport with the office located near a train station. 24/7 colleague assistance helpline. Health cash plan to help with medical expenses. Social events and team-building activities.
Mar 27, 2025
Full time
Job Title: Customer Account Executive Location: South Manchester, UK (Conveniently located near train station) Working Hours: Monday to Friday, 09:00 - 17:30 (37.5 hours per week) Salary: Competitive salary, plus discretionary annual bonus About Us We specialize in providing bridging finance solutions for residential, semi-commercial, and commercial properties. We focus on offering personalized, flexible financial products to meet our clients unique needs. Our business is expanding across the UK, with ambitious goals to increase our loan book to £250m, lending an average of £25m monthly to brokers, investors, and property companies. Our Vision We are committed to creating a progressive culture that prioritizes people, strong values, and relationships, driving our continued growth and disrupting the traditional finance industry. Role Overview We are seeking a Customer Account Executive to support our clients throughout the lifecycle of their loans. In this customer-focused role, you will work to ensure positive experiences for clients, even in challenging situations. Whether it s a straightforward case or a complex issue, your goal is to deliver the best possible outcome for each loan. Key Responsibilities: Customer Engagement: Guide and assist clients throughout the duration of their loans, ensuring their needs are met and their experience remains positive. Account Management: Actively manage client accounts, particularly those in arrears, ensuring timely resolutions and adherence to internal procedures. Problem Resolution: Navigate and resolve complex cases effectively, finding the best path forward for both the customer and the business. Collaboration: Build and nurture relationships with internal teams, third-party suppliers, and clients to enhance the customer experience. Commercial Focus: Make decisions that benefit both the customer and the business, maintaining a balanced approach to problem-solving. Proactive Recommendations: Identify solutions for difficult accounts and collaborate with your Team Leader for approval and direction. Ongoing Development: Engage in continuous learning and development to fully understand our processes, improving your ability to serve our clients. Skills & Experience: We re looking for a driven and service-oriented individual with the following skills: Required: Previous experience in property or collections is advantageous but not essential. Proficient in using IT systems and tools. GCSE-level qualifications in English and Maths. Preferred: Ability to build rapport quickly and easily with clients and third-party partners. Excellent verbal and written communication skills. Strong commercial awareness, with a focus on achieving positive outcomes. Empathy and a customer-first approach, without being overly sympathetic. A curious mindset with the ability to ask insightful questions and solve problems effectively. Key Milestones: In the First 3 Months: Complete your induction and demonstrate a strong understanding of our services and processes. Establish relationships with clients in your portfolio and introduce yourself to each of them. Categorize and prioritize accounts based on our contact strategy. Build relationships with third-party suppliers and internal teams. In the First 12 Months: Effectively manage accounts in arrears and take them through to resolution. Propose actionable solutions for problem loans and receive routine approval from your Team Leader. Employee Benefits: 24 days of annual leave, plus bank holidays (increasing to 25 days after 1 year of service). Enjoy your birthday off, plus a "Give Back" day for important life events (e.g., school drop-offs, nativity plays). Easy access to public transport with the office located near a train station. 24/7 colleague assistance helpline. Health cash plan to help with medical expenses. Social events and team-building activities.
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)
Mar 27, 2025
Full time
Customer Service Representative - salary 25,100 - 28,500 depending on hours, skills and experience. We have exciting opportunities for Customer Service Representatives to join us in our office based in Perth so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone.That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home. A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.If this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of 25,100 - 28,500 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to 1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to (email address removed)