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Symphony Talent, LLC
Senior HVAC Technician Heat Pumps - Trane UK Ltd
Symphony Talent, LLC Bolton, Lancashire
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The HVAC Senior Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes, whilst coaching and supporting the team in the region. Key Responsibilities: Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact. Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights. Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. Reporting and Analysis: Generate regular reports on completed invoiced work orders. Customer Relationship Management: Foster strong relationships with customers through exceptional customer service. Communications with supervisors, regions service managers and other senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: Proven experience in service or field-based technician role. Strong knowledge of customer service principles. Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities. Proficiency in using, Apps, diagnostic software, and MS Office Suite. Skills and Capabilities: People and communication skills with a positive mindset Able to work with minimal supervision. Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite. UK Drivers licence as a company vehicle will be allocated Right to Work status confirmed for Country of application. You can look forward to: Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms. Company vehicle A fast-paced working environment An excellent working culture and community A structured induction plan with continued learning and development. A key role where you can make a direct contribution to our business. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
May 23, 2025
Full time
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The HVAC Senior Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes, whilst coaching and supporting the team in the region. Key Responsibilities: Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact. Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights. Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. Reporting and Analysis: Generate regular reports on completed invoiced work orders. Customer Relationship Management: Foster strong relationships with customers through exceptional customer service. Communications with supervisors, regions service managers and other senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: Proven experience in service or field-based technician role. Strong knowledge of customer service principles. Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities. Proficiency in using, Apps, diagnostic software, and MS Office Suite. Skills and Capabilities: People and communication skills with a positive mindset Able to work with minimal supervision. Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite. UK Drivers licence as a company vehicle will be allocated Right to Work status confirmed for Country of application. You can look forward to: Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms. Company vehicle A fast-paced working environment An excellent working culture and community A structured induction plan with continued learning and development. A key role where you can make a direct contribution to our business. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Hays
Production Director
Hays Walsall, Staffordshire
This is a new and exciting permanent opportunity for this well-known leader in high-integrity fabrication. Your new company: This is a new and exciting permanent opportunity for this well-known industry leader in high-integrity fabrication, welding, tube manipulation & machining for a Director of Production (fabrication).Established in 1974 and based in the West Midlands, this company maintains a wealth of knowledge and experience manufacturing for the following industries: Power generation, petrochemical, oil & gas, process plant, environmental & nuclear. They have 8 purpose-built manufacturing workshops that cover over 80,000 sqft, of which 10,000 sqft is a dedicated clean conditions area. Each shop is equipped with overhead cranes ranging from 5 tonnes to 100 tonne lifting capacity.They are accredited to ISO 9001, 14001 & 18001 and also hold BS EN 1090 pt. 2 (execution of steel structures) and hold an array of ASME stamps that include U,S,PP & R. They have also recently been recognised as fit for nuclear, an in-depth programme that identifies whether a company has the right procedures, personnel & skills for the UK's civil nuclear programme. This dedication to quality control & assurance, whilst maintaining our competitive edge, enhances our presence and reputation when manufacturing heat exchangers (super heater elements, economisers, evaporators, membrane panels, headers, manifolds), pressure vessels, pipework, burners, ducting, tanks, silos & structural. Your new role:They are seeking a dynamic and experienced Director of Production (Fabrication) to join their senior management team. This is a new role aimed at strengthening their organisational structure and supporting their future growth. The successful candidate will oversee the production department, ensuring the effective and efficient operation of our fabrication workshops. Key Responsibilities: To manage and lead a team of production staff, including a Human Resource Assistant, Production Planner, Production Manager, 4/5 Supervisors, and approximately 70 workshop operatives. Provide leadership and guidance to ensure the team meets production objectives.Oversee and manage the production workflow, ensuring work packages are processed through the workshops in a timely and efficient manner. Ensure that production targets and hours are met.Oversee resources within the workshops, including platers, fitters, tube manipulators, welders, operatives, and apprentices. Ensure that all roles are adequately staffed and resourced.To ensure smooth workshop load planning, resource allocation, and project plans. Monitor workshop capacities to ensure deadlines are met, and production targets are achieved.Take ownership of training and succession planning for all staff. Ensure the development of the team through ongoing training and mentorship. Assist in onboarding new starters and apprentices.Advise and control tooling, jigs, and fixtures. Ensure that all production processes meet industry standards for safety, quality, and efficiency.Take responsibility for maintaining a safe and compliant work environment. Monitor and enforce health and safety policies and procedures. What you'll need to succeed: The ideal candidate could be an experienced Production Director with knowledge and experience in a senior management position within a fabrication or manufacturing SME. Or you may be currently in a manager-level role who is looking for the next step-up in their career and is willing to learn. Key skills and experience required include: Strong background in fabrication and welding, with experience in tube and plate fabrication work.Ability to read and interpret engineering drawings and technical specifications.Excellent leadership and man-management skills, with a track record of leading large, diverse teams.Strong knowledge of production processes and workshop operations, including load planning, resource allocation, and project management.Ability to work autonomously and use initiative to solve problems and drive improvements.Experience liaising with customers, managing relationships, and delivering customer satisfaction.Strong understanding of quality control processes and health & safety regulations.Excellent communication skills, with the ability to promote teamwork and collaboration across departments. What you'll get in return: This role is an onsite role 5 days a week and, as such, you will be entitled to a competitive salary along with 26 days' holiday (plus bank holidays) and a company pension. What you need to do now: If you're interested in this role, forward me an up-to-date copy of your CV to this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 23, 2025
Full time
This is a new and exciting permanent opportunity for this well-known leader in high-integrity fabrication. Your new company: This is a new and exciting permanent opportunity for this well-known industry leader in high-integrity fabrication, welding, tube manipulation & machining for a Director of Production (fabrication).Established in 1974 and based in the West Midlands, this company maintains a wealth of knowledge and experience manufacturing for the following industries: Power generation, petrochemical, oil & gas, process plant, environmental & nuclear. They have 8 purpose-built manufacturing workshops that cover over 80,000 sqft, of which 10,000 sqft is a dedicated clean conditions area. Each shop is equipped with overhead cranes ranging from 5 tonnes to 100 tonne lifting capacity.They are accredited to ISO 9001, 14001 & 18001 and also hold BS EN 1090 pt. 2 (execution of steel structures) and hold an array of ASME stamps that include U,S,PP & R. They have also recently been recognised as fit for nuclear, an in-depth programme that identifies whether a company has the right procedures, personnel & skills for the UK's civil nuclear programme. This dedication to quality control & assurance, whilst maintaining our competitive edge, enhances our presence and reputation when manufacturing heat exchangers (super heater elements, economisers, evaporators, membrane panels, headers, manifolds), pressure vessels, pipework, burners, ducting, tanks, silos & structural. Your new role:They are seeking a dynamic and experienced Director of Production (Fabrication) to join their senior management team. This is a new role aimed at strengthening their organisational structure and supporting their future growth. The successful candidate will oversee the production department, ensuring the effective and efficient operation of our fabrication workshops. Key Responsibilities: To manage and lead a team of production staff, including a Human Resource Assistant, Production Planner, Production Manager, 4/5 Supervisors, and approximately 70 workshop operatives. Provide leadership and guidance to ensure the team meets production objectives.Oversee and manage the production workflow, ensuring work packages are processed through the workshops in a timely and efficient manner. Ensure that production targets and hours are met.Oversee resources within the workshops, including platers, fitters, tube manipulators, welders, operatives, and apprentices. Ensure that all roles are adequately staffed and resourced.To ensure smooth workshop load planning, resource allocation, and project plans. Monitor workshop capacities to ensure deadlines are met, and production targets are achieved.Take ownership of training and succession planning for all staff. Ensure the development of the team through ongoing training and mentorship. Assist in onboarding new starters and apprentices.Advise and control tooling, jigs, and fixtures. Ensure that all production processes meet industry standards for safety, quality, and efficiency.Take responsibility for maintaining a safe and compliant work environment. Monitor and enforce health and safety policies and procedures. What you'll need to succeed: The ideal candidate could be an experienced Production Director with knowledge and experience in a senior management position within a fabrication or manufacturing SME. Or you may be currently in a manager-level role who is looking for the next step-up in their career and is willing to learn. Key skills and experience required include: Strong background in fabrication and welding, with experience in tube and plate fabrication work.Ability to read and interpret engineering drawings and technical specifications.Excellent leadership and man-management skills, with a track record of leading large, diverse teams.Strong knowledge of production processes and workshop operations, including load planning, resource allocation, and project management.Ability to work autonomously and use initiative to solve problems and drive improvements.Experience liaising with customers, managing relationships, and delivering customer satisfaction.Strong understanding of quality control processes and health & safety regulations.Excellent communication skills, with the ability to promote teamwork and collaboration across departments. What you'll get in return: This role is an onsite role 5 days a week and, as such, you will be entitled to a competitive salary along with 26 days' holiday (plus bank holidays) and a company pension. What you need to do now: If you're interested in this role, forward me an up-to-date copy of your CV to this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Symphony Talent, LLC
Service Technician - South Region - ICS Cool Energy Ltd
Symphony Talent, LLC Southampton, Hampshire
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Ideal candidate to be in the OX area of the UK. Key Responsibilities: Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units Reporting and Analysis: Generate regular reports on completed invoiced work orders Customer Relationship Management: Foster strong relationships with customers through exceptional customer service Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: Proven experience in service or field-based technician role Strong knowledge of customer service principles Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities Proficiency in using, Apps, diagnostic software, and MS Office Suite Skills and Capabilities: Knowledge of manufacturing industry an advantage; People and communication skills with a positive mindset Able to work with minimal supervision Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite UK Drivers licence as a company vehicle will be allocated Right to Work status confirmed for Country of application You can look forward to: Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms; Company van A fast-paced working environment An excellent working culture and community A structured induction plan with continued learning and development A key role where you can make a direct contribution to our business We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
May 22, 2025
Full time
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Ideal candidate to be in the OX area of the UK. Key Responsibilities: Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units Reporting and Analysis: Generate regular reports on completed invoiced work orders Customer Relationship Management: Foster strong relationships with customers through exceptional customer service Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: Proven experience in service or field-based technician role Strong knowledge of customer service principles Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities Proficiency in using, Apps, diagnostic software, and MS Office Suite Skills and Capabilities: Knowledge of manufacturing industry an advantage; People and communication skills with a positive mindset Able to work with minimal supervision Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite UK Drivers licence as a company vehicle will be allocated Right to Work status confirmed for Country of application You can look forward to: Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms; Company van A fast-paced working environment An excellent working culture and community A structured induction plan with continued learning and development A key role where you can make a direct contribution to our business We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Cleaning Manager
NHS Bath, Somerset
Go back to Royal United Hospitals Bath NHS Foundation Trust Cleaning Manager The closing date is 25 May 2025 Do you have Facilities or Cleaning management experience? Do you want to progress your career in an ambitious organization like ours? Do you have experience in a fast-paced environment? At RUH, we are currently recruiting for two experienced Cleaning Managers to join our Cleaning Department, providing a hands-on management style to the cleaning team within RUH. This is an exciting opportunity to develop yourself as a cleaning management professional in this forward-thinking department. Our department is recognized for making a difference by enabling; by getting things done and never walking by an opportunity to challenge or improve the service we provide to both patients and colleagues. The shift patterns are Monday - Friday, covering a variety of shifts mostly between 08:00 - 22:00, with flexibility in providing management cover for annual leave, evenings, and nights, including one structured weekend a month. Main duties of the job Deliver managerial professional control of cleaning and general facilities services and contracts to a high standard within the hospital. Provide management and control of all cleaning services and general facilities operating procedures and applications to ensure statutory and quality standards are maintained. Deliver quality cleaning services to patients and staff, monitoring service provision against standards and taking remedial action as needed. Manage front-line cleaning teams, including wards, clinical areas, departments, and outer areas. Ensure economical and correct use and distribution of equipment and materials, maintaining stock control procedures. Deliver efficient distribution of stock and non-stock items. Conduct investigations, write case reports, and present findings to senior managers. Ensure your team of over 100 staff achieve key performance indicators in cleanliness, food hygiene, and mandatory training. Manage a duty manager and a team of cleaning supervisors to uphold standards throughout the building. About us At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, colleagues, and community. We value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment, supported by staff networks that celebrate successes and foster learning. We value our differences, champion kindness and civility, and believe that diversity makes us stronger. Our culture emphasizes learning, development, and innovation. We support your career growth to its full potential. Staff wellbeing is a priority, with comprehensive support programs addressing physical, emotional, spiritual, and financial health. We even have a pool! Join us to experience life and work in the beautiful historic city of Bath, benefit from our extensive staff benefits, and see how we're shaping healthcare for the future with initiatives like the Dyson Cancer Centre and our research programs. Job responsibilities For detailed information about this role, please refer to the attached person specification and job description. Person Specification Cleaning Experience Management experience Service industry experience Line Management Years of experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check via the DBS will be required to verify any criminal convictions. Royal United Hospitals Bath NHS Foundation Trust
May 22, 2025
Full time
Go back to Royal United Hospitals Bath NHS Foundation Trust Cleaning Manager The closing date is 25 May 2025 Do you have Facilities or Cleaning management experience? Do you want to progress your career in an ambitious organization like ours? Do you have experience in a fast-paced environment? At RUH, we are currently recruiting for two experienced Cleaning Managers to join our Cleaning Department, providing a hands-on management style to the cleaning team within RUH. This is an exciting opportunity to develop yourself as a cleaning management professional in this forward-thinking department. Our department is recognized for making a difference by enabling; by getting things done and never walking by an opportunity to challenge or improve the service we provide to both patients and colleagues. The shift patterns are Monday - Friday, covering a variety of shifts mostly between 08:00 - 22:00, with flexibility in providing management cover for annual leave, evenings, and nights, including one structured weekend a month. Main duties of the job Deliver managerial professional control of cleaning and general facilities services and contracts to a high standard within the hospital. Provide management and control of all cleaning services and general facilities operating procedures and applications to ensure statutory and quality standards are maintained. Deliver quality cleaning services to patients and staff, monitoring service provision against standards and taking remedial action as needed. Manage front-line cleaning teams, including wards, clinical areas, departments, and outer areas. Ensure economical and correct use and distribution of equipment and materials, maintaining stock control procedures. Deliver efficient distribution of stock and non-stock items. Conduct investigations, write case reports, and present findings to senior managers. Ensure your team of over 100 staff achieve key performance indicators in cleanliness, food hygiene, and mandatory training. Manage a duty manager and a team of cleaning supervisors to uphold standards throughout the building. About us At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, colleagues, and community. We value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment, supported by staff networks that celebrate successes and foster learning. We value our differences, champion kindness and civility, and believe that diversity makes us stronger. Our culture emphasizes learning, development, and innovation. We support your career growth to its full potential. Staff wellbeing is a priority, with comprehensive support programs addressing physical, emotional, spiritual, and financial health. We even have a pool! Join us to experience life and work in the beautiful historic city of Bath, benefit from our extensive staff benefits, and see how we're shaping healthcare for the future with initiatives like the Dyson Cancer Centre and our research programs. Job responsibilities For detailed information about this role, please refer to the attached person specification and job description. Person Specification Cleaning Experience Management experience Service industry experience Line Management Years of experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check via the DBS will be required to verify any criminal convictions. Royal United Hospitals Bath NHS Foundation Trust
Parent Advocate Initiative Supervisor
Rising Ground York, Yorkshire
Overview Company Overview : Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground is a positive force in the lives of more than 25,000 individuals through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. The Parent Advocate Supervisor will be responsible for the overall supervision of Parent Advocates assigned to the program. The supervisor provides directions and information to Advocates to maintain the provision of appropriate services to parents supported and their families. The Supervisor will manage the Parent Advocates and provide support and training to enhance professional development and mental health. The PAI Supervisor responds to ACS requests for a Parent Advocate to participate in the ICSC, Initial Child Safety Conference, and assigns the conference to the Parent Advocate. Parent Advocates' responsibilities include providing support to families involved with the child welfare/protective system at the time of their initial Child Safety Conference. Advocates will work closely with ACS, in addition to Brooklyn and Queens-based organizations/programs. Advocates, with their own personal prior lived experience of the child welfare system, will authentically and effectively inform and support parents; help to improve the sensitivity and practice of other child welfare professionals; and lead to positive and more equitable permanency outcomes for children and families. Parent Advocates help to ensure that parents understand their situation and options, the processes, roles, and responsibilities of stakeholders/participants/involved parties, and promote effective communication and transparency. Advocates' primary involvement will be in the initial period of the parent's child welfare involvement, supporting parents, building rapport, and helping them navigate community resources and services. Responsibilities Build rapport and support parents in coping with the trauma of child welfare/protective system involvement, making decisions for their families, and communicating effectively with those involved in their case. Work with socially, economically, culturally, and ethnically diverse groups in mutual respect. Manage workflow. Provide and/or coordinate Advocate's training. Coordinate and manage Advocates' scheduling, and report on hours worked. Coordinate, document, and channel Parent Advocate requests until resolution. Consult and collaborate with Program Coordinator on programmatic/case-related concerns. Assist Advocates with reports and other case-related documentation. Provide information and referral services to persons supported. Maintain and develop relationships with collaborative agencies to fulfill Rising Ground's mission. Monitor and participate in Safety Conferences to observe Advocates' overall relations with persons supported and other systems. Help resolve staff issues and disputes. When an Advocate is absent/not available or there is a matter that requires higher-level support, the Supervisor must fill in or coordinate with the team to assure the Advocate's role is fulfilled. Meet with each Advocate for scheduled in-person supervision and maintain regular contact with Advocates by phone and email. Evaluate Advocates' performance and provide regular feedback. Report to Program Coordinator. Perform other job-related tasks and duties as assigned by supervisor. Qualifications Bachelor's degree in social service-related field or two years of commensurate experience; MSW (Master of Social Work) preferred. At least three years of supervisory experience. Experience working with children and families in a professional setting preferred. The ability to maintain confidentiality and discretion. Excellent oral and writing skills. Outstanding interpersonal, communication, and leadership skills. Ability to multitask. Initiative-taking problem solver. Excellent organizational and time-management skills. Ability to facilitate and develop training/workshops to support Parent Advocates. Must be sensitive to and demonstrate understanding of issues and dynamics within families in crisis relating to child abuse and neglect, including, but not limited to, physical, emotional, and sexual abuse issues, mental illness, domestic violence, IDD, and drug/alcohol abuse. Experience working with such families preferred. Professional oral and written communication skills. Ability to effectively communicate with Advocates, staff, stakeholders, and all parties involved. Computer literacy. Willingness and ability to work flexible hours. Ability to travel throughout NYC. Ability to prepare program-related reports, statistical data, and other program requirements. Supervisory Responsibility : Yes Work Environment : Normal Position Type/Expected Hours of Work : Full Time. Hours are extended beyond the regular work schedule if support is needed. Travel (if required) : The PAI Supervisor may have to travel to Brooklyn, Queens, Manhattan, and Bronx-based programs. PAI Supervisors are also expected to travel to various ACS Brooklyn/Queens field offices and possibly other community locations/sites. Physical Requirements : Ability to travel to various locations in the community. Light lifting. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT : It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienage, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff, and termination and all other terms and conditions of employment.
May 22, 2025
Full time
Overview Company Overview : Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground is a positive force in the lives of more than 25,000 individuals through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. The Parent Advocate Supervisor will be responsible for the overall supervision of Parent Advocates assigned to the program. The supervisor provides directions and information to Advocates to maintain the provision of appropriate services to parents supported and their families. The Supervisor will manage the Parent Advocates and provide support and training to enhance professional development and mental health. The PAI Supervisor responds to ACS requests for a Parent Advocate to participate in the ICSC, Initial Child Safety Conference, and assigns the conference to the Parent Advocate. Parent Advocates' responsibilities include providing support to families involved with the child welfare/protective system at the time of their initial Child Safety Conference. Advocates will work closely with ACS, in addition to Brooklyn and Queens-based organizations/programs. Advocates, with their own personal prior lived experience of the child welfare system, will authentically and effectively inform and support parents; help to improve the sensitivity and practice of other child welfare professionals; and lead to positive and more equitable permanency outcomes for children and families. Parent Advocates help to ensure that parents understand their situation and options, the processes, roles, and responsibilities of stakeholders/participants/involved parties, and promote effective communication and transparency. Advocates' primary involvement will be in the initial period of the parent's child welfare involvement, supporting parents, building rapport, and helping them navigate community resources and services. Responsibilities Build rapport and support parents in coping with the trauma of child welfare/protective system involvement, making decisions for their families, and communicating effectively with those involved in their case. Work with socially, economically, culturally, and ethnically diverse groups in mutual respect. Manage workflow. Provide and/or coordinate Advocate's training. Coordinate and manage Advocates' scheduling, and report on hours worked. Coordinate, document, and channel Parent Advocate requests until resolution. Consult and collaborate with Program Coordinator on programmatic/case-related concerns. Assist Advocates with reports and other case-related documentation. Provide information and referral services to persons supported. Maintain and develop relationships with collaborative agencies to fulfill Rising Ground's mission. Monitor and participate in Safety Conferences to observe Advocates' overall relations with persons supported and other systems. Help resolve staff issues and disputes. When an Advocate is absent/not available or there is a matter that requires higher-level support, the Supervisor must fill in or coordinate with the team to assure the Advocate's role is fulfilled. Meet with each Advocate for scheduled in-person supervision and maintain regular contact with Advocates by phone and email. Evaluate Advocates' performance and provide regular feedback. Report to Program Coordinator. Perform other job-related tasks and duties as assigned by supervisor. Qualifications Bachelor's degree in social service-related field or two years of commensurate experience; MSW (Master of Social Work) preferred. At least three years of supervisory experience. Experience working with children and families in a professional setting preferred. The ability to maintain confidentiality and discretion. Excellent oral and writing skills. Outstanding interpersonal, communication, and leadership skills. Ability to multitask. Initiative-taking problem solver. Excellent organizational and time-management skills. Ability to facilitate and develop training/workshops to support Parent Advocates. Must be sensitive to and demonstrate understanding of issues and dynamics within families in crisis relating to child abuse and neglect, including, but not limited to, physical, emotional, and sexual abuse issues, mental illness, domestic violence, IDD, and drug/alcohol abuse. Experience working with such families preferred. Professional oral and written communication skills. Ability to effectively communicate with Advocates, staff, stakeholders, and all parties involved. Computer literacy. Willingness and ability to work flexible hours. Ability to travel throughout NYC. Ability to prepare program-related reports, statistical data, and other program requirements. Supervisory Responsibility : Yes Work Environment : Normal Position Type/Expected Hours of Work : Full Time. Hours are extended beyond the regular work schedule if support is needed. Travel (if required) : The PAI Supervisor may have to travel to Brooklyn, Queens, Manhattan, and Bronx-based programs. PAI Supervisors are also expected to travel to various ACS Brooklyn/Queens field offices and possibly other community locations/sites. Physical Requirements : Ability to travel to various locations in the community. Light lifting. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT : It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienage, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff, and termination and all other terms and conditions of employment.
Amazon
Sr. Machine Learning - Compiler Engineer III, AWS Neuron, Annapurna Labs
Amazon
The Product: AWS Machine Learning accelerators are at the forefront of AWS innovation and one of several AWS tools used for building Generative AI on AWS. The Inferentia chip delivers best-in-class ML inference performance at the lowest cost in cloud. Trainium will deliver the best-in-class ML training performance with the most teraflops (TFLOPS) of compute power for ML in the cloud. This is all enabled by cutting edge software stack, the AWS Neuron Software Development Kit (SDK), which includes an ML compiler, runtime and natively integrates into popular ML frameworks, such as PyTorch, TensorFlow and MxNet. AWS Neuron and Inferentia are used at scale with customers like Snap, Autodesk, Amazon Alexa, Amazon Rekognition and more customers in various other segments. The Team: As a whole, the Amazon Annapurna Labs team is responsible for silicon development at AWS. The team covers multiple disciplines including silicon engineering, hardware design and verification, software and operations. The AWS Neuron team works to optimize the performance of complex neural net models on our custom-built AWS hardware. More specifically, the AWS Neuron team is developing a deep learning compiler stack that takes neural network descriptions created in frameworks such as TensorFlow, PyTorch, and MXNET, and converts them into code suitable for execution. As you might expect, the team is comprised of some of the brightest minds in the engineering, research, and product communities, focused on the ambitious goal of creating a toolchain that will provide a quantum leap in performance. You: As a Sr. Machine Learning Compiler Engineer III on the AWS Neuron team, you will be a thought leader supporting the ground-up development and scaling of a compiler to handle the world's largest ML workloads. Architecting and implementing business-critical features, publish cutting-edge research, and mentoring a brilliant team of experienced engineers excites and challenges you. You will leverage your technical communications skill as a hands-on partner to AWS ML services teams and you will be involved in pre-silicon design, bringing new products/features to market, and many other exciting projects. A background in Machine Learning and AI accelerators is preferred, but not required. In order to be considered for this role, candidates must be currently located or willing to relocate to Cupertino (perferred), Seattle, Austin, or Toronto. About the team Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted: March 4, 2025 (Updated about 2 hours ago) Posted: February 12, 2025 (Updated about 2 hours ago) Posted: January 14, 2025 (Updated about 2 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Share this job Important FAQs for current Government employees Before proceeding, please review the following FAQs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 22, 2025
Full time
The Product: AWS Machine Learning accelerators are at the forefront of AWS innovation and one of several AWS tools used for building Generative AI on AWS. The Inferentia chip delivers best-in-class ML inference performance at the lowest cost in cloud. Trainium will deliver the best-in-class ML training performance with the most teraflops (TFLOPS) of compute power for ML in the cloud. This is all enabled by cutting edge software stack, the AWS Neuron Software Development Kit (SDK), which includes an ML compiler, runtime and natively integrates into popular ML frameworks, such as PyTorch, TensorFlow and MxNet. AWS Neuron and Inferentia are used at scale with customers like Snap, Autodesk, Amazon Alexa, Amazon Rekognition and more customers in various other segments. The Team: As a whole, the Amazon Annapurna Labs team is responsible for silicon development at AWS. The team covers multiple disciplines including silicon engineering, hardware design and verification, software and operations. The AWS Neuron team works to optimize the performance of complex neural net models on our custom-built AWS hardware. More specifically, the AWS Neuron team is developing a deep learning compiler stack that takes neural network descriptions created in frameworks such as TensorFlow, PyTorch, and MXNET, and converts them into code suitable for execution. As you might expect, the team is comprised of some of the brightest minds in the engineering, research, and product communities, focused on the ambitious goal of creating a toolchain that will provide a quantum leap in performance. You: As a Sr. Machine Learning Compiler Engineer III on the AWS Neuron team, you will be a thought leader supporting the ground-up development and scaling of a compiler to handle the world's largest ML workloads. Architecting and implementing business-critical features, publish cutting-edge research, and mentoring a brilliant team of experienced engineers excites and challenges you. You will leverage your technical communications skill as a hands-on partner to AWS ML services teams and you will be involved in pre-silicon design, bringing new products/features to market, and many other exciting projects. A background in Machine Learning and AI accelerators is preferred, but not required. In order to be considered for this role, candidates must be currently located or willing to relocate to Cupertino (perferred), Seattle, Austin, or Toronto. About the team Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted: March 4, 2025 (Updated about 2 hours ago) Posted: February 12, 2025 (Updated about 2 hours ago) Posted: January 14, 2025 (Updated about 2 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Posted: May 7, 2025 (Updated about 3 hours ago) Share this job Important FAQs for current Government employees Before proceeding, please review the following FAQs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
New City College
Curriculum Head Chef and Trainer Assessor
New City College
Role Name: Curriculum Head Chef and Trainer Assessor Location: Hackney Pay Range: £32,832 - £35,098.40 per annum (pro rata, 0.80 FTE) Hours and weeks: 28 hours, 52 weeks Contract Type: Part time Contract Term: Permanent Position Start Date: September 2025 Application Close: 25 May 2025 Interview Date: June 3rd 2025 The Role: Join our dynamic team at New City College where we are committed to excellence in education and training. We are looking for a passionate and experienced Curriculum Head Chef and Trainer Assessor to lead our Hospitality and Catering curriculum, ensuring a perfect balance between student needs and commercial restaurant operations. Key Responsibilities: Curriculum Leadership: Lead on the curriculum aspects of Hospitality and Catering, working closely with restaurant staff and managers. Training & Instruction: Provide comprehensive training, instruction, supervision, and support for students. Assessment: Assess students' skills on the course and in the workplace, ensuring they meet awarding body standards. Employer Engagement: Develop strong links with employers and supervisors to support work experience, training, and employment. Progress Monitoring: Monitor learners' progress, ensuring positive outcomes and continuous assessment. Health & Safety: Ensure Health & Safety standards are met in both course and placement settings. Who You Are: Essential: A1 Assessor Award. Desirable: Teaching Qualification or willingness to work towards it. Experience: Recent relevant industry experience as a chef in a busy restaurant environment. Skills: Excellent communication and interpersonal skills, ability to lead a team, and commitment to Health & Safety and Food Hygiene regulations. Flexibility: Ability to work evenings and weekends to meet course and restaurant needs. Commitment: Understanding of and commitment to Equality and Diversity and safeguarding. What We Offer: Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program. Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. Technology Access: Office 365 and Adobe Suite available for personal devices. For further information please contact Human Resources on . E-mail: . The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. About New City College: New City College is a sector leading college group with campuses spanning east London and south-west Essex as well as two language schools. When you join NCC, you'll join a forward-thinking, dynamic team, sharing best practice to deliver first class education and skills for the benefit of our students and wider communities. Our college environment is second to none. We boast industry standard facilities and equipment, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. Furthermore we make sure we're a step ahead when it comes to the skills and technology needed for the jobs of tomorrow, so that employers across the region - and nationally - know where to come to update their staff teams' skills and qualifications. New City College's 7-college merger and our combined skills and expertise places us at the forefront of further education in the UK, spanning sixth form education, adult skills, apprenticeships, ESOL, EFL and SEND. With a turnover of £130m, 20,000 students and 2,000 staff it is one of the strongest and most influential FE organisations in the country. At New City College we're proud of our inclusive and diverse staff and student community. We are united in our zero tolerance approach to racism and discrimination. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for their exciting future. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.
May 22, 2025
Full time
Role Name: Curriculum Head Chef and Trainer Assessor Location: Hackney Pay Range: £32,832 - £35,098.40 per annum (pro rata, 0.80 FTE) Hours and weeks: 28 hours, 52 weeks Contract Type: Part time Contract Term: Permanent Position Start Date: September 2025 Application Close: 25 May 2025 Interview Date: June 3rd 2025 The Role: Join our dynamic team at New City College where we are committed to excellence in education and training. We are looking for a passionate and experienced Curriculum Head Chef and Trainer Assessor to lead our Hospitality and Catering curriculum, ensuring a perfect balance between student needs and commercial restaurant operations. Key Responsibilities: Curriculum Leadership: Lead on the curriculum aspects of Hospitality and Catering, working closely with restaurant staff and managers. Training & Instruction: Provide comprehensive training, instruction, supervision, and support for students. Assessment: Assess students' skills on the course and in the workplace, ensuring they meet awarding body standards. Employer Engagement: Develop strong links with employers and supervisors to support work experience, training, and employment. Progress Monitoring: Monitor learners' progress, ensuring positive outcomes and continuous assessment. Health & Safety: Ensure Health & Safety standards are met in both course and placement settings. Who You Are: Essential: A1 Assessor Award. Desirable: Teaching Qualification or willingness to work towards it. Experience: Recent relevant industry experience as a chef in a busy restaurant environment. Skills: Excellent communication and interpersonal skills, ability to lead a team, and commitment to Health & Safety and Food Hygiene regulations. Flexibility: Ability to work evenings and weekends to meet course and restaurant needs. Commitment: Understanding of and commitment to Equality and Diversity and safeguarding. What We Offer: Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program. Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. Technology Access: Office 365 and Adobe Suite available for personal devices. For further information please contact Human Resources on . E-mail: . The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. About New City College: New City College is a sector leading college group with campuses spanning east London and south-west Essex as well as two language schools. When you join NCC, you'll join a forward-thinking, dynamic team, sharing best practice to deliver first class education and skills for the benefit of our students and wider communities. Our college environment is second to none. We boast industry standard facilities and equipment, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. Furthermore we make sure we're a step ahead when it comes to the skills and technology needed for the jobs of tomorrow, so that employers across the region - and nationally - know where to come to update their staff teams' skills and qualifications. New City College's 7-college merger and our combined skills and expertise places us at the forefront of further education in the UK, spanning sixth form education, adult skills, apprenticeships, ESOL, EFL and SEND. With a turnover of £130m, 20,000 students and 2,000 staff it is one of the strongest and most influential FE organisations in the country. At New City College we're proud of our inclusive and diverse staff and student community. We are united in our zero tolerance approach to racism and discrimination. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for their exciting future. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.
Amazon
Software Engineer, Prime Video Sports
Amazon
Job ID: Services LLC Want to change the way people watch Live Sports? Passionate about building, owning and operating massively scalable systems? Looking forward to work with a team of highly competent software engineers ranging from new graduates to seasoned architects building software using the latest AWS technologies? Are you looking for an inclusive team, where you feel safe to be yourself, to share your ideas openly, to experiment, fail and learn, and where you help make decisions that shape the team's path forward? If so, here is an opportunity tailored for you. Who we are? We are the Prime Video Live Events team, revolutionize the way our customers search, discover and enjoy live events from sports, to music, to breaking news and political debates. In September 2018 we launched our first full-scale live streaming experience to all of our world-wide Prime customers with NFL's Thursday Night Football. In just a year, we delivered multi-game watching experience to our Prime Video customers in UK for English Premier League . That was just the start. We are expanding and looking for engineers to build innovative solutions for customer to discover engaging and personalized live content to enjoy. This is a transformative opportunity, the chance to be at the vanguard of a program that will revolutionize Prime Video, and the live streaming experience for customers everywhere. Our team is building a wide variety of services from low-latency, high-TPS services that control the lifecycle of live events and help customers discover live or upcoming games on variety of devices including Alexa and to engage customer on Prime Video content offline and through social-media platforms. If you're a strong engineer, there's a home for you in Prime Video Live Events. Our leaders are great teachers, our engineers are world-class, and our products are fun. What will you do? We are looking for smart, motivated Software Development Engineers who can help in building personalized discovery experience for thousands of live streaming events available world-wide using technologies like machine learning. If you have experience building large-scale, high-performance, customer-friendly products and are interested in designing and implementing distributed systems to handle large datasets, complex domains, and problems at Amazon scale, this is the job for you. This is an exciting role, offering a customer-obsessed engineer to learn and use a broad array of technologies to make a real impact. Our architecture leverages the latest in AWS cloud technologies including EC2, S3, DynamoDB, Kinesis, and Cloudfront in supporting billions of requests from millions of Prime Video users. If you're excited about helping to build the future of live event streaming or just want to have fun creating something you can be proud to show your family and friends, reach out. We'd love to chat. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 21, 2025
Full time
Job ID: Services LLC Want to change the way people watch Live Sports? Passionate about building, owning and operating massively scalable systems? Looking forward to work with a team of highly competent software engineers ranging from new graduates to seasoned architects building software using the latest AWS technologies? Are you looking for an inclusive team, where you feel safe to be yourself, to share your ideas openly, to experiment, fail and learn, and where you help make decisions that shape the team's path forward? If so, here is an opportunity tailored for you. Who we are? We are the Prime Video Live Events team, revolutionize the way our customers search, discover and enjoy live events from sports, to music, to breaking news and political debates. In September 2018 we launched our first full-scale live streaming experience to all of our world-wide Prime customers with NFL's Thursday Night Football. In just a year, we delivered multi-game watching experience to our Prime Video customers in UK for English Premier League . That was just the start. We are expanding and looking for engineers to build innovative solutions for customer to discover engaging and personalized live content to enjoy. This is a transformative opportunity, the chance to be at the vanguard of a program that will revolutionize Prime Video, and the live streaming experience for customers everywhere. Our team is building a wide variety of services from low-latency, high-TPS services that control the lifecycle of live events and help customers discover live or upcoming games on variety of devices including Alexa and to engage customer on Prime Video content offline and through social-media platforms. If you're a strong engineer, there's a home for you in Prime Video Live Events. Our leaders are great teachers, our engineers are world-class, and our products are fun. What will you do? We are looking for smart, motivated Software Development Engineers who can help in building personalized discovery experience for thousands of live streaming events available world-wide using technologies like machine learning. If you have experience building large-scale, high-performance, customer-friendly products and are interested in designing and implementing distributed systems to handle large datasets, complex domains, and problems at Amazon scale, this is the job for you. This is an exciting role, offering a customer-obsessed engineer to learn and use a broad array of technologies to make a real impact. Our architecture leverages the latest in AWS cloud technologies including EC2, S3, DynamoDB, Kinesis, and Cloudfront in supporting billions of requests from millions of Prime Video users. If you're excited about helping to build the future of live event streaming or just want to have fun creating something you can be proud to show your family and friends, reach out. We'd love to chat. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Concessions Manager Full-Time Santander Arena
Oak View Group Reading, Oxfordshire
Overview The Concessions Manager is responsible for managing venue concessions operations, including inventory control, product ordering, employee training, cash handling, compliance with alcohol policies, cleaning, safety, guest service, supervision, warehouse management, troubleshooting, event support, food prep, and other tasks assigned by the Direct Manager. The role requires providing high-level event oversight, technical proficiency, and operational support to ensure smooth department functioning. The Concessions Manager will supervise, coach, counsel, train, and mentor staff, and may initiate employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. They will oversee employee performance issues, manage employee relations to maintain a positive and compliant work environment, and must maintain excellent attendance. Flexibility to work evenings and weekends on a variable schedule, professional appearance, strong interpersonal skills, self-direction, and technical aptitude are essential. This position offers an annual salary of $49,000-$54,000. Benefits include health, dental, and vision insurance, 401(k) with matching, and paid time off (vacation, sick days, holidays). This position remains open until July 31, 2025. Responsibilities Manage and mentor concessions staff, including documentation of performance and attendance issues. Ensure proper setup of concessions locations before doors open, including inventory verification, duty assignment, sanitation standards, operational readiness, food production levels, and cash handling procedures. Provide oversight for smooth, efficient, and profitable event execution. Oversee inventory management, product ordering, and high-volume sales. Manage all concessions operations during events, including staffing, equipment checks, POS troubleshooting, guest service, food prep, cleanup, and reporting. Train staff on procedures and best practices. Cover or support other roles to ensure operational standards are met, including premium services and event needs. Supervise Concessions Supervisors, Stand Managers, Cooks, and Cashiers. Ensure compliance with all applicable policies, including alcohol and food safety standards, and report issues immediately. Complete post-event evaluations, compile data, track shortages, and generate reports; serve as a POS resource. Maintain a safe, harassment-free workplace; address safety concerns promptly. Train and mentor staff and volunteers, fostering a positive work environment, leading by example, and providing feedback. Obtain working knowledge of all concession locations, equipment, evacuation procedures, and access points. Qualifications Associate's Degree or higher in Culinary Management, Business Management, or related field; or 4+ years of relevant experience. Proficiency with Microsoft Office, POS systems, and timekeeping systems. Experience training employees and volunteers. Strong inventory control knowledge. Experience ordering for high-volume venues. Excellent communication skills in a professional, courteous manner. Ability to make quick, sound decisions under pressure. Ability to work in a team, in a fast-paced, event-driven environment. Knowledge of sanitation, food handling, alcohol policies, and safety standards. Basic math skills related to POS transactions and inventory management. High integrity, professionalism, and confidentiality. Food service sanitation and alcohol service certifications preferred. Vaccination Statement We prioritize safety and encourage vaccination and booster against COVID-19. Circumstances may lead to reinstating vaccination requirements to protect our community.
May 21, 2025
Full time
Overview The Concessions Manager is responsible for managing venue concessions operations, including inventory control, product ordering, employee training, cash handling, compliance with alcohol policies, cleaning, safety, guest service, supervision, warehouse management, troubleshooting, event support, food prep, and other tasks assigned by the Direct Manager. The role requires providing high-level event oversight, technical proficiency, and operational support to ensure smooth department functioning. The Concessions Manager will supervise, coach, counsel, train, and mentor staff, and may initiate employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. They will oversee employee performance issues, manage employee relations to maintain a positive and compliant work environment, and must maintain excellent attendance. Flexibility to work evenings and weekends on a variable schedule, professional appearance, strong interpersonal skills, self-direction, and technical aptitude are essential. This position offers an annual salary of $49,000-$54,000. Benefits include health, dental, and vision insurance, 401(k) with matching, and paid time off (vacation, sick days, holidays). This position remains open until July 31, 2025. Responsibilities Manage and mentor concessions staff, including documentation of performance and attendance issues. Ensure proper setup of concessions locations before doors open, including inventory verification, duty assignment, sanitation standards, operational readiness, food production levels, and cash handling procedures. Provide oversight for smooth, efficient, and profitable event execution. Oversee inventory management, product ordering, and high-volume sales. Manage all concessions operations during events, including staffing, equipment checks, POS troubleshooting, guest service, food prep, cleanup, and reporting. Train staff on procedures and best practices. Cover or support other roles to ensure operational standards are met, including premium services and event needs. Supervise Concessions Supervisors, Stand Managers, Cooks, and Cashiers. Ensure compliance with all applicable policies, including alcohol and food safety standards, and report issues immediately. Complete post-event evaluations, compile data, track shortages, and generate reports; serve as a POS resource. Maintain a safe, harassment-free workplace; address safety concerns promptly. Train and mentor staff and volunteers, fostering a positive work environment, leading by example, and providing feedback. Obtain working knowledge of all concession locations, equipment, evacuation procedures, and access points. Qualifications Associate's Degree or higher in Culinary Management, Business Management, or related field; or 4+ years of relevant experience. Proficiency with Microsoft Office, POS systems, and timekeeping systems. Experience training employees and volunteers. Strong inventory control knowledge. Experience ordering for high-volume venues. Excellent communication skills in a professional, courteous manner. Ability to make quick, sound decisions under pressure. Ability to work in a team, in a fast-paced, event-driven environment. Knowledge of sanitation, food handling, alcohol policies, and safety standards. Basic math skills related to POS transactions and inventory management. High integrity, professionalism, and confidentiality. Food service sanitation and alcohol service certifications preferred. Vaccination Statement We prioritize safety and encourage vaccination and booster against COVID-19. Circumstances may lead to reinstating vaccination requirements to protect our community.
Concessions Manager Full-Time Santander Arena
Oak View Group Penn Street, Buckinghamshire
Overview The Concessions Manager is responsible for managing venue concessions operations, including inventory control, product ordering, employee training, cash handling, compliance with alcohol policies, cleaning, safety, guest service, supervision, warehouse management, troubleshooting, event support, food prep, and other tasks assigned by the Direct Manager. The role requires providing high-level event oversight, technical proficiency, and operational support to ensure smooth department functioning. The Concessions Manager will supervise, coach, counsel, train, and mentor staff, and may initiate employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. They will oversee employee performance issues, manage employee relations to maintain a positive and compliant work environment, and must maintain excellent attendance. Flexibility to work evenings and weekends on a variable schedule, professional appearance, strong interpersonal skills, self-direction, and technical aptitude are essential. This position offers an annual salary of $49,000-$54,000. Benefits include health, dental, and vision insurance, 401(k) with matching, and paid time off (vacation, sick days, holidays). This position remains open until July 31, 2025. Responsibilities Manage and mentor concessions staff, including documentation of performance and attendance issues. Ensure proper setup of concessions locations before doors open, including inventory verification, duty assignment, sanitation standards, operational readiness, food production levels, and cash handling procedures. Provide oversight for smooth, efficient, and profitable event execution. Oversee inventory management, product ordering, and high-volume sales. Manage all concessions operations during events, including staffing, equipment checks, POS troubleshooting, guest service, food prep, cleanup, and reporting. Train staff on procedures and best practices. Cover or support other roles to ensure operational standards are met, including premium services and event needs. Supervise Concessions Supervisors, Stand Managers, Cooks, and Cashiers. Ensure compliance with all applicable policies, including alcohol and food safety standards, and report issues immediately. Complete post-event evaluations, compile data, track shortages, and generate reports; serve as a POS resource. Maintain a safe, harassment-free workplace; address safety concerns promptly. Train and mentor staff and volunteers, fostering a positive work environment, leading by example, and providing feedback. Obtain working knowledge of all concession locations, equipment, evacuation procedures, and access points. Qualifications Associate's Degree or higher in Culinary Management, Business Management, or related field; or 4+ years of relevant experience. Proficiency with Microsoft Office, POS systems, and timekeeping systems. Experience training employees and volunteers. Strong inventory control knowledge. Experience ordering for high-volume venues. Excellent communication skills in a professional, courteous manner. Ability to make quick, sound decisions under pressure. Ability to work in a team, in a fast-paced, event-driven environment. Knowledge of sanitation, food handling, alcohol policies, and safety standards. Basic math skills related to POS transactions and inventory management. High integrity, professionalism, and confidentiality. Food service sanitation and alcohol service certifications preferred. Vaccination Statement We prioritize safety and encourage vaccination and booster against COVID-19. Circumstances may lead to reinstating vaccination requirements to protect our community.
May 20, 2025
Full time
Overview The Concessions Manager is responsible for managing venue concessions operations, including inventory control, product ordering, employee training, cash handling, compliance with alcohol policies, cleaning, safety, guest service, supervision, warehouse management, troubleshooting, event support, food prep, and other tasks assigned by the Direct Manager. The role requires providing high-level event oversight, technical proficiency, and operational support to ensure smooth department functioning. The Concessions Manager will supervise, coach, counsel, train, and mentor staff, and may initiate employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. They will oversee employee performance issues, manage employee relations to maintain a positive and compliant work environment, and must maintain excellent attendance. Flexibility to work evenings and weekends on a variable schedule, professional appearance, strong interpersonal skills, self-direction, and technical aptitude are essential. This position offers an annual salary of $49,000-$54,000. Benefits include health, dental, and vision insurance, 401(k) with matching, and paid time off (vacation, sick days, holidays). This position remains open until July 31, 2025. Responsibilities Manage and mentor concessions staff, including documentation of performance and attendance issues. Ensure proper setup of concessions locations before doors open, including inventory verification, duty assignment, sanitation standards, operational readiness, food production levels, and cash handling procedures. Provide oversight for smooth, efficient, and profitable event execution. Oversee inventory management, product ordering, and high-volume sales. Manage all concessions operations during events, including staffing, equipment checks, POS troubleshooting, guest service, food prep, cleanup, and reporting. Train staff on procedures and best practices. Cover or support other roles to ensure operational standards are met, including premium services and event needs. Supervise Concessions Supervisors, Stand Managers, Cooks, and Cashiers. Ensure compliance with all applicable policies, including alcohol and food safety standards, and report issues immediately. Complete post-event evaluations, compile data, track shortages, and generate reports; serve as a POS resource. Maintain a safe, harassment-free workplace; address safety concerns promptly. Train and mentor staff and volunteers, fostering a positive work environment, leading by example, and providing feedback. Obtain working knowledge of all concession locations, equipment, evacuation procedures, and access points. Qualifications Associate's Degree or higher in Culinary Management, Business Management, or related field; or 4+ years of relevant experience. Proficiency with Microsoft Office, POS systems, and timekeeping systems. Experience training employees and volunteers. Strong inventory control knowledge. Experience ordering for high-volume venues. Excellent communication skills in a professional, courteous manner. Ability to make quick, sound decisions under pressure. Ability to work in a team, in a fast-paced, event-driven environment. Knowledge of sanitation, food handling, alcohol policies, and safety standards. Basic math skills related to POS transactions and inventory management. High integrity, professionalism, and confidentiality. Food service sanitation and alcohol service certifications preferred. Vaccination Statement We prioritize safety and encourage vaccination and booster against COVID-19. Circumstances may lead to reinstating vaccination requirements to protect our community.
UK Head Of Supply Chain
Baxi Heating UK Limited Preston, Lancashire
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality Be part of the UKs clean energy revolution At Baxi, we are ambitiously transforming. Our pledge is to be carbon neutral in all our operations by 2030, and to lead the phase-out of carbon intensive heating by ensuring every product we make from 2025 will work with low carbon energy. We believe that our commitment to being a cleaner, greener manufacturer and solutions provider can help our customers to reduce the carbon footprints of their homes and businesses and achieve their sustainability goals by using a mix of technologies. We are a leading manufacturer and distributor of heating systems, based in Warwick, England - with a legacy that dates back to 1866. And we are a subsidiary of European group BDR Thermea, with 6,400 people throughout Europe, and a turnover exceeding €1.2 billion. About the Role The Head of Supply Chain covers all the activities of an industrial OUM, with the aim of improving the reliability of the flow of materials into and out of the business. This role controls key processes across the business, such as S&OP, Inventory levels, finished Goods levels, safety stocks and is responsible for the business OTIF. Key Responsibilities Results Focus Manage the Planning and Control Process for the OUM's Lead the Supply Chain department and team Lead the S&OP process across the Preston Business Carry out scenario modelling for the various demand hypothesis (high, nominal, low) Within the S&OP process, work with the OUM's to manage the resource taking care to monitor all critical and bottleneck resources. Work with the Head of Purchasing to implement action plans to reduce hazards, (i.e. external supply constraints, uncertainties, new developments, transfers) in order to maintain the desired service level within the scope of activities Create the inventory forecast and monitor progress and be accountable for the inventory accuracy across the business Making suggestions for finished goods stocks to level out production plans in relation to demand Work with the finance sector to provide a financial assessment of the S&OP plan Manage the master production schedule and the material requirements plan validation Adapt the supply plan or master production schedule in case of under/overload to balance the load/capacity and suggest actions for more flexibility within the OUM's to absorb occasional overload Work with the OUM's and Head of Purchasing to manage the detailed scheduling process following the calculation of the material requirements plan and control and optimise component/materials availability and stock levels (raw materials, WIP, semi-finished and finished products) Ensure that deadlines are upheld to honour customer requirements by being accountable for the OTIF for External, Internal commitments Manage the overall logistics flow (incoming, internal and outgoing), including working with the OUM's to ensure efficient line feeding. Ensure the reliability of the data and its accuracy within the ERP system for stock controls Lead and contribute to lean and improvement projects and ensure that changes introduced are replicated within the processes and IT systems to ensure the Leadership Focus: Ensure effective communications in support of cultural change, being pro-active. Supervise, coach, develop and provide leadership and direction to your wider team Promote team working and a "One Team" ethos. Define and assist in training, development and succession planning of your team. Together with the leadership team, understand customer demands and through the S&OP process, define actions needed to improve performance. Engage with and cascade to manufacturing teams in this process. Organise regular formal and informal performance feedback with supervisors and conduct 6-monthly appraisals for your direct reports. Partner with the Purchasing team, to generate robust build plans. Review and as appropriate, introduce changes to the planning process, to ensure the most effective utilisation of resource and optimise cost. As part of the manufacturing leadership team, support delivery of budgeted orders Engage in monthly production performance reviews and prepare improvement action plans Ensure that annual departmental budgets are adhered to Provide inputs for periodic forecasts and monthly, quarterly, half and full-year reports. Identify Capex requirements to improve safety, quality & boost productivity. Prepare payback justifications. Health & Safety Ensure Health and Safety compliance Conduct H&S risk assessments of all shop floor operations within warehousing Coach supervisors in safety leadership behaviours (accident prevention & near miss reduction, zero tolerance to unsafe practices, 5S and line safety walks) Train operators in manual handling This job description is not regarded to be totally exhaustive of all duties and activities required by the post. The post is subject to the needs of the business and will develop and change in line with prevailing market conditions, competition and development of the territory. What you will bring Proven experience in manufacturing leadership role Experience of developing and running an S&OP process Proven experience of managing and leading teams Working knowledge of ISO 9001 Empowering & motivating teams to achieve results. Demonstrated delivery of KPIs (OTIF, FTG, accident prevention, cost, etc) Inventory reduction Production optimisation Engaging teams in problem solving activities Leading shop floor safety walks We offer up to five working weeks holidays in addition to the standard UK bank holidays, and we also offer the option to buy extra holidays. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
May 20, 2025
Full time
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality Be part of the UKs clean energy revolution At Baxi, we are ambitiously transforming. Our pledge is to be carbon neutral in all our operations by 2030, and to lead the phase-out of carbon intensive heating by ensuring every product we make from 2025 will work with low carbon energy. We believe that our commitment to being a cleaner, greener manufacturer and solutions provider can help our customers to reduce the carbon footprints of their homes and businesses and achieve their sustainability goals by using a mix of technologies. We are a leading manufacturer and distributor of heating systems, based in Warwick, England - with a legacy that dates back to 1866. And we are a subsidiary of European group BDR Thermea, with 6,400 people throughout Europe, and a turnover exceeding €1.2 billion. About the Role The Head of Supply Chain covers all the activities of an industrial OUM, with the aim of improving the reliability of the flow of materials into and out of the business. This role controls key processes across the business, such as S&OP, Inventory levels, finished Goods levels, safety stocks and is responsible for the business OTIF. Key Responsibilities Results Focus Manage the Planning and Control Process for the OUM's Lead the Supply Chain department and team Lead the S&OP process across the Preston Business Carry out scenario modelling for the various demand hypothesis (high, nominal, low) Within the S&OP process, work with the OUM's to manage the resource taking care to monitor all critical and bottleneck resources. Work with the Head of Purchasing to implement action plans to reduce hazards, (i.e. external supply constraints, uncertainties, new developments, transfers) in order to maintain the desired service level within the scope of activities Create the inventory forecast and monitor progress and be accountable for the inventory accuracy across the business Making suggestions for finished goods stocks to level out production plans in relation to demand Work with the finance sector to provide a financial assessment of the S&OP plan Manage the master production schedule and the material requirements plan validation Adapt the supply plan or master production schedule in case of under/overload to balance the load/capacity and suggest actions for more flexibility within the OUM's to absorb occasional overload Work with the OUM's and Head of Purchasing to manage the detailed scheduling process following the calculation of the material requirements plan and control and optimise component/materials availability and stock levels (raw materials, WIP, semi-finished and finished products) Ensure that deadlines are upheld to honour customer requirements by being accountable for the OTIF for External, Internal commitments Manage the overall logistics flow (incoming, internal and outgoing), including working with the OUM's to ensure efficient line feeding. Ensure the reliability of the data and its accuracy within the ERP system for stock controls Lead and contribute to lean and improvement projects and ensure that changes introduced are replicated within the processes and IT systems to ensure the Leadership Focus: Ensure effective communications in support of cultural change, being pro-active. Supervise, coach, develop and provide leadership and direction to your wider team Promote team working and a "One Team" ethos. Define and assist in training, development and succession planning of your team. Together with the leadership team, understand customer demands and through the S&OP process, define actions needed to improve performance. Engage with and cascade to manufacturing teams in this process. Organise regular formal and informal performance feedback with supervisors and conduct 6-monthly appraisals for your direct reports. Partner with the Purchasing team, to generate robust build plans. Review and as appropriate, introduce changes to the planning process, to ensure the most effective utilisation of resource and optimise cost. As part of the manufacturing leadership team, support delivery of budgeted orders Engage in monthly production performance reviews and prepare improvement action plans Ensure that annual departmental budgets are adhered to Provide inputs for periodic forecasts and monthly, quarterly, half and full-year reports. Identify Capex requirements to improve safety, quality & boost productivity. Prepare payback justifications. Health & Safety Ensure Health and Safety compliance Conduct H&S risk assessments of all shop floor operations within warehousing Coach supervisors in safety leadership behaviours (accident prevention & near miss reduction, zero tolerance to unsafe practices, 5S and line safety walks) Train operators in manual handling This job description is not regarded to be totally exhaustive of all duties and activities required by the post. The post is subject to the needs of the business and will develop and change in line with prevailing market conditions, competition and development of the territory. What you will bring Proven experience in manufacturing leadership role Experience of developing and running an S&OP process Proven experience of managing and leading teams Working knowledge of ISO 9001 Empowering & motivating teams to achieve results. Demonstrated delivery of KPIs (OTIF, FTG, accident prevention, cost, etc) Inventory reduction Production optimisation Engaging teams in problem solving activities Leading shop floor safety walks We offer up to five working weeks holidays in addition to the standard UK bank holidays, and we also offer the option to buy extra holidays. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
Bakkavor Group
Quality Auditor
Bakkavor Group Weston, Cheshire
Quality Auditor We're proud to be Bakkavor Competitive salary A range of voluntary benefits including holiday purchase scheme, additional life assurance, dental & hospital cash plans Crewe, Cheshire Site based 4 on 4 off, days but night cover will be required Permanent Why join us? We're proud of what we do, why we do it and who we do it for. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. We're proud of our caring culture, loyal colleagues and future focus. But, most of all, we're proud to enable and empower everyone to believe, achieve and succeed. What we do. Our Bakkavor Bread site based in Crewe, Cheshire make flatbreads for customers including Tesco, Asda, Morrisons, Sainsburys and Waitrose. About the role. Working as part of a wider team of QA Auditors and reporting directly in to our Quality Assurance Supervisors, you will play a key role in ensuring that our site continues to meet all quality and technical standards set nationally and by our grocery retailer partners. Full training on internal quality processes is provided to the successful candidate. Accountabilities: To audit compliance against Quality Management Systems, GMP and HACCP controls, raising all non-conformances against relevant standards with objective evidence. Effectively communicating to enable the operational teams to take the appropriate and necessary corrective action - then following up and monitoring completion of actions. Understanding the site traceability system to complete audits to demonstrate compliance and retrieve information for investigation purposes. Take samples (micro, nutritional, swab and organoleptic) against specific schedules and communicate the progress in a timely manner. Prepare and facilitate taste panels in accordance with procedure - ensuring that all results are accurately recorded and communicated to site. Calibration of measurement equipment in accordance with schedules and procedures. Assist the QA Supervisor in carrying out full investigations on specifications (micro and nutritional), complaints and incidents. Support NPD trials and product launches, assisting in micro testing and product life assessment to ensure products are manufactured to the correct standard as necessary. Providing technical support and advice to the factory team in the event of customer visit or audit. Coordination of day to day activities to deliver improvement of Technical KPIs. Operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment. About you. You will have worked in food manufacturing and ideally have some professional experience within a similar Technical/QA role in a food environment but skills can be taught and if you have the enthusiasm and drive to develop within quality assurance this is an excellent first role. You will be an excellent communicator who can work alone with a proactive and innovative approach to problem solving. You will always adopt a thorough and diligent approach to every task and you will be able to demonstrate our key values of customer care, can-do, teamwork and not just getting it right but keeping it right. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
May 20, 2025
Full time
Quality Auditor We're proud to be Bakkavor Competitive salary A range of voluntary benefits including holiday purchase scheme, additional life assurance, dental & hospital cash plans Crewe, Cheshire Site based 4 on 4 off, days but night cover will be required Permanent Why join us? We're proud of what we do, why we do it and who we do it for. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. We're proud of our caring culture, loyal colleagues and future focus. But, most of all, we're proud to enable and empower everyone to believe, achieve and succeed. What we do. Our Bakkavor Bread site based in Crewe, Cheshire make flatbreads for customers including Tesco, Asda, Morrisons, Sainsburys and Waitrose. About the role. Working as part of a wider team of QA Auditors and reporting directly in to our Quality Assurance Supervisors, you will play a key role in ensuring that our site continues to meet all quality and technical standards set nationally and by our grocery retailer partners. Full training on internal quality processes is provided to the successful candidate. Accountabilities: To audit compliance against Quality Management Systems, GMP and HACCP controls, raising all non-conformances against relevant standards with objective evidence. Effectively communicating to enable the operational teams to take the appropriate and necessary corrective action - then following up and monitoring completion of actions. Understanding the site traceability system to complete audits to demonstrate compliance and retrieve information for investigation purposes. Take samples (micro, nutritional, swab and organoleptic) against specific schedules and communicate the progress in a timely manner. Prepare and facilitate taste panels in accordance with procedure - ensuring that all results are accurately recorded and communicated to site. Calibration of measurement equipment in accordance with schedules and procedures. Assist the QA Supervisor in carrying out full investigations on specifications (micro and nutritional), complaints and incidents. Support NPD trials and product launches, assisting in micro testing and product life assessment to ensure products are manufactured to the correct standard as necessary. Providing technical support and advice to the factory team in the event of customer visit or audit. Coordination of day to day activities to deliver improvement of Technical KPIs. Operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment. About you. You will have worked in food manufacturing and ideally have some professional experience within a similar Technical/QA role in a food environment but skills can be taught and if you have the enthusiasm and drive to develop within quality assurance this is an excellent first role. You will be an excellent communicator who can work alone with a proactive and innovative approach to problem solving. You will always adopt a thorough and diligent approach to every task and you will be able to demonstrate our key values of customer care, can-do, teamwork and not just getting it right but keeping it right. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
General Manager (Bilingual)
Community Choice Financial Family of Brands Birmingham, Staffordshire
Overview General Manager - Community Choice Financial Family of Brands As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week. Qualifications High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work with phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
May 18, 2025
Full time
Overview General Manager - Community Choice Financial Family of Brands As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week. Qualifications High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work with phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Assistant Store Manager
TMX Finance Manchester, Lancashire
Overview As an Assistant Store Manager ("ASM"), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week . Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements. Qualifications High School Diploma or equivalent required At least 3 months of supervisory, key holder, or relevant leadership experience Minimum one year experience in customer service, sales, or retail Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include : A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 800 locations spanning 13 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
May 16, 2025
Full time
Overview As an Assistant Store Manager ("ASM"), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week . Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements. Qualifications High School Diploma or equivalent required At least 3 months of supervisory, key holder, or relevant leadership experience Minimum one year experience in customer service, sales, or retail Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include : A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 800 locations spanning 13 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Conference & Banqueting Manager
Searcys
Full-time • Front of House • 45.00 Hours per week • The Barbican is one of London's most iconic buildings, located in the heart of the City, providing an incredible backdrop for all types of events, from meetings to elaborate weddings. If you are seeking a unique venue away from the hustle and bustle of the City, the Barbican Conservatory offers a botanical oasis famous for its cascading plants, high glass roof, and tranquil fish pools-making it a wonderful space to entertain guests. As a Conference and Banqueting Manager, you will assist the Operations Manager - Events in delivering seamless service across all areas of the department and will cover the Operations Manager - Events role when needed. Benefits include: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on role) Access to discounts and communication portal Employee assistance programme Meals provided on shift Your birthday off A day off to volunteer for a charity of your choice Key Duties and Responsibilities: Plan, organise, and deliver successful events at the Barbican Centre and other hospitality areas, with support from department heads. Liaise with marketing, events, and sales teams to meet and exceed client expectations. Brief the hospitality team on all aspects of the business and oversee the running of events and meetings. Meet clients to ensure their experience is flawless, managing on-the-day changes effectively. Manage hospitality supervisors and team leaders, delegating staff responsibilities daily. Provide training to staff to ensure department standards are met, including casual labour and training sessions like Training Tuesdays. Implement staff induction and mandatory training within the first three months and monitor performance during probation. Monitor daily standards, deliver exceptional customer service, and report concerns to the Conference & Banqueting Manager. Coordinate with kitchen, events, reception, and AV teams to ensure food and service standards are maintained. Perform any other reasonable duties as requested by management. Essential skills and experience include: Excellent product knowledge (food and beverage) Experience in managing events and private dining Strong business acumen Professional conduct and leadership by example Excellent communication skills Proactive initiative and time management Leadership and team management experience Exceptional customer care skills Joining Searcys offers the opportunity to be part of London's most prestigious events, learn from experienced colleagues, and contribute to a storied legacy in hospitality. Founded in 1847, Searcys is the UK's oldest caterer, with a rich history and reputation. For more information about Searcys' history, visit our website at .
May 15, 2025
Full time
Full-time • Front of House • 45.00 Hours per week • The Barbican is one of London's most iconic buildings, located in the heart of the City, providing an incredible backdrop for all types of events, from meetings to elaborate weddings. If you are seeking a unique venue away from the hustle and bustle of the City, the Barbican Conservatory offers a botanical oasis famous for its cascading plants, high glass roof, and tranquil fish pools-making it a wonderful space to entertain guests. As a Conference and Banqueting Manager, you will assist the Operations Manager - Events in delivering seamless service across all areas of the department and will cover the Operations Manager - Events role when needed. Benefits include: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on role) Access to discounts and communication portal Employee assistance programme Meals provided on shift Your birthday off A day off to volunteer for a charity of your choice Key Duties and Responsibilities: Plan, organise, and deliver successful events at the Barbican Centre and other hospitality areas, with support from department heads. Liaise with marketing, events, and sales teams to meet and exceed client expectations. Brief the hospitality team on all aspects of the business and oversee the running of events and meetings. Meet clients to ensure their experience is flawless, managing on-the-day changes effectively. Manage hospitality supervisors and team leaders, delegating staff responsibilities daily. Provide training to staff to ensure department standards are met, including casual labour and training sessions like Training Tuesdays. Implement staff induction and mandatory training within the first three months and monitor performance during probation. Monitor daily standards, deliver exceptional customer service, and report concerns to the Conference & Banqueting Manager. Coordinate with kitchen, events, reception, and AV teams to ensure food and service standards are maintained. Perform any other reasonable duties as requested by management. Essential skills and experience include: Excellent product knowledge (food and beverage) Experience in managing events and private dining Strong business acumen Professional conduct and leadership by example Excellent communication skills Proactive initiative and time management Leadership and team management experience Exceptional customer care skills Joining Searcys offers the opportunity to be part of London's most prestigious events, learn from experienced colleagues, and contribute to a storied legacy in hospitality. Founded in 1847, Searcys is the UK's oldest caterer, with a rich history and reputation. For more information about Searcys' history, visit our website at .
Hays
Customer Service Advisor
Hays Basildon, Essex
Customer Service Advisor - Basildon JOB Location - Basildon, Essex JOB Tile - Customer Service Advisor JOB type - Permanent full-time £26,500 - £27,500 About the RoleJoining our team, you'll be responsible for liaising with clients, subcontractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met, and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment are ready for use at the agreed appointment times.Using our MSi system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers' confidence. About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. Benefits Profit Share Discretionary Annual Bonus Scheme26 Days Holiday & Bank HolidaysEnhanced Pension PlanHealthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2025
Full time
Customer Service Advisor - Basildon JOB Location - Basildon, Essex JOB Tile - Customer Service Advisor JOB type - Permanent full-time £26,500 - £27,500 About the RoleJoining our team, you'll be responsible for liaising with clients, subcontractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met, and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment are ready for use at the agreed appointment times.Using our MSi system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers' confidence. About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. Benefits Profit Share Discretionary Annual Bonus Scheme26 Days Holiday & Bank HolidaysEnhanced Pension PlanHealthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Bank of America
Director, Commodities Specialist, Business Controls
Bank of America
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Responsibilities: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance, and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore, and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic, and Research businesses across Global Markets in respect of regulatory and governance programs. BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank's control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK & CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit, and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules, and regulations, implementing industry best practices. What we are looking for: The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to: Be able to work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation; Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed; The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organization; An individual who can support the bank's Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning, and investigations; Be able to identify and resolve any gaps in the control framework; An individual who can provide BCO input into Enterprise and Global Markets policies and procedures; An individual with the presence to be able to represent Global Markets BCO at various committees, forums, and meetings as required; and The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness, or approval. Experience required: Extensive industry experience within Global Markets and/or Support Functions; Able to demonstrate in-depth Commodities product knowledge; Understanding of Market Misconduct behaviors across Trading and Sales business; Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner; Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment; Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner; Attention to detail and high standard for quality work product; Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed; Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues; Effective time management and prioritization, strong multi-tasking abilities; and Excellent judgment in handling sensitive and confidential information.
May 15, 2025
Full time
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Responsibilities: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance, and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore, and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic, and Research businesses across Global Markets in respect of regulatory and governance programs. BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank's control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK & CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit, and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules, and regulations, implementing industry best practices. What we are looking for: The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to: Be able to work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation; Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed; The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organization; An individual who can support the bank's Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning, and investigations; Be able to identify and resolve any gaps in the control framework; An individual who can provide BCO input into Enterprise and Global Markets policies and procedures; An individual with the presence to be able to represent Global Markets BCO at various committees, forums, and meetings as required; and The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness, or approval. Experience required: Extensive industry experience within Global Markets and/or Support Functions; Able to demonstrate in-depth Commodities product knowledge; Understanding of Market Misconduct behaviors across Trading and Sales business; Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner; Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment; Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner; Attention to detail and high standard for quality work product; Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed; Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues; Effective time management and prioritization, strong multi-tasking abilities; and Excellent judgment in handling sensitive and confidential information.
Bank of America
Director, Commodities Specialist, Business Controls
Bank of America
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Responsibilities: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance, and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore, and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic, and Research businesses across Global Markets in respect of regulatory and governance programs. BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank's control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK & CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit, and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules, and regulations, implementing industry best practices. What we are looking for: The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to: Be able to work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation; Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed; The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organization; An individual who can support the bank's Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning, and investigations; Be able to identify and resolve any gaps in the control framework; An individual who can provide BCO input into Enterprise and Global Markets policies and procedures; An individual with the presence to be able to represent Global Markets BCO at various committees, forums, and meetings as required; and The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness, or approval. Experience required: Extensive industry experience within Global Markets and/or Support Functions; Able to demonstrate in-depth Commodities product knowledge; Understanding of Market Misconduct behaviors across Trading and Sales business; Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner; Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment; Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner; Attention to detail and high standard for quality work product; Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed; Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues; Effective time management and prioritization, strong multi-tasking abilities; and Excellent judgment in handling sensitive and confidential information.
May 15, 2025
Full time
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Responsibilities: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance, and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore, and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic, and Research businesses across Global Markets in respect of regulatory and governance programs. BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank's control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK & CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit, and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules, and regulations, implementing industry best practices. What we are looking for: The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to: Be able to work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation; Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed; The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organization; An individual who can support the bank's Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning, and investigations; Be able to identify and resolve any gaps in the control framework; An individual who can provide BCO input into Enterprise and Global Markets policies and procedures; An individual with the presence to be able to represent Global Markets BCO at various committees, forums, and meetings as required; and The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness, or approval. Experience required: Extensive industry experience within Global Markets and/or Support Functions; Able to demonstrate in-depth Commodities product knowledge; Understanding of Market Misconduct behaviors across Trading and Sales business; Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner; Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment; Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner; Attention to detail and high standard for quality work product; Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed; Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues; Effective time management and prioritization, strong multi-tasking abilities; and Excellent judgment in handling sensitive and confidential information.
Payroll Administrator
Sofina Foods Inc.
Reporting to the Payroll Manager, the Payroll Administrator is accountable for full cycle payroll and for providing highly accurate and timely payroll information. The Payroll Administrator will provide full cycle payroll support for all Sofina hourly employees in Ontario and the West. Key Accountabilities: Ensure timely and accurate payroll processing for assigned Employee Groups/Facilities; - Accurate entering and auditing of all payroll-related information in the payroll system in accordance with submitted approved paperwork, applicable Payroll and HR policies, processes and procedures - Entering and maintaining applicable provisions of the Collective Agreements', Terms of Conditions' in the payroll system (i.e. union dues, wage rates/increases, etc.) - Accurate preparation of payments and reporting for union dues, benefits payments, etc. Performing manual pay functions (as required) - Researching discrepancies/issues related to payroll information and documentation in the assigned area, and their effective resolution prior to payroll processing Establish effective functional relationships / partnership with Plant Supervisors, HR, Payroll Clerks and Employees in the assigned area. Gather feedback on quality and adequacy of current payroll processes and services and recommend necessary improvements to the Payroll Manager. Respond to all payroll inquiries from employees and managers in the assigned area. Understand payroll reports and provide input into their structure/design Provide input into development and implementation of approved payroll policies, processes and procedures. Maintain payroll files/records in accordance with appropriate policies and processes. Keep a clear record of all exceptions so they are easily traceable Respond to auditors' questions and inquiries (i.e. provide source/support documents, etc.) Provides back-up/cover-off to other Payroll Administrators Requirements: • Post-secondary education with a minimum of two years of full-cycle payroll administration experience in a unionized environment. PCP Certification an asset. • Prior experience with Kronos Workplace Dimension and Ceridian Dayforce HCM an added advantage; • Experience in handling payroll for 1000+ employees, specifically union and non union hourly; •Strong basic knowledge of Canadian payroll legislation, government reporting requirements, Employment Standards Act • Strong organization, time management, communication, and problem solving skills related to payroll administration • Ability to handle confidential information in a professional and discretionary manner • Strong Microsoft Office suite and basic math skills The work location for this role is 1226 Trafalgar St, London, Ontario and requires an onsite presence. Sofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). Applicants are asked to make their needs/requirements , for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.
May 12, 2025
Full time
Reporting to the Payroll Manager, the Payroll Administrator is accountable for full cycle payroll and for providing highly accurate and timely payroll information. The Payroll Administrator will provide full cycle payroll support for all Sofina hourly employees in Ontario and the West. Key Accountabilities: Ensure timely and accurate payroll processing for assigned Employee Groups/Facilities; - Accurate entering and auditing of all payroll-related information in the payroll system in accordance with submitted approved paperwork, applicable Payroll and HR policies, processes and procedures - Entering and maintaining applicable provisions of the Collective Agreements', Terms of Conditions' in the payroll system (i.e. union dues, wage rates/increases, etc.) - Accurate preparation of payments and reporting for union dues, benefits payments, etc. Performing manual pay functions (as required) - Researching discrepancies/issues related to payroll information and documentation in the assigned area, and their effective resolution prior to payroll processing Establish effective functional relationships / partnership with Plant Supervisors, HR, Payroll Clerks and Employees in the assigned area. Gather feedback on quality and adequacy of current payroll processes and services and recommend necessary improvements to the Payroll Manager. Respond to all payroll inquiries from employees and managers in the assigned area. Understand payroll reports and provide input into their structure/design Provide input into development and implementation of approved payroll policies, processes and procedures. Maintain payroll files/records in accordance with appropriate policies and processes. Keep a clear record of all exceptions so they are easily traceable Respond to auditors' questions and inquiries (i.e. provide source/support documents, etc.) Provides back-up/cover-off to other Payroll Administrators Requirements: • Post-secondary education with a minimum of two years of full-cycle payroll administration experience in a unionized environment. PCP Certification an asset. • Prior experience with Kronos Workplace Dimension and Ceridian Dayforce HCM an added advantage; • Experience in handling payroll for 1000+ employees, specifically union and non union hourly; •Strong basic knowledge of Canadian payroll legislation, government reporting requirements, Employment Standards Act • Strong organization, time management, communication, and problem solving skills related to payroll administration • Ability to handle confidential information in a professional and discretionary manner • Strong Microsoft Office suite and basic math skills The work location for this role is 1226 Trafalgar St, London, Ontario and requires an onsite presence. Sofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). Applicants are asked to make their needs/requirements , for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.
Team Leader (Line Leader)
Legrand North America, LLC Reading, Oxfordshire
Position Description Ata Glance Legrand has an exciting opportunity for a Line Leader to join the Starline Team in Reading, UK . Role: Directs activity of line and acts as expert for builds, safety, quality, and testing issues. Engages in direct problem solving to mitigate production flow constraints through direct intervention or escalation to relevant persons and/or department. Main Job Duties: Promote and lead all aspects of health, safety and risk management within their area, hold or achieve IOSH managing safety certificate. Coordinate the flow of production within the department, as needed. Maintain and complete hour-by-hour data, identify root cause/corrective actions to address production problems to achieve production throughput goals. Responsible for proper utilization of eFlex and other company software in support of production. Actively participate in Tier 3 meetings and help provide solutions to issues inclusive QRI1 & QRI 2. Provide performance feedback of the line members to the Team Supervisors/Production Manager ongoing and as part of the formal annual performance review cycle. Identify issues with standards, work instructions and drawings and notify appropriate personnel to affect resolution. Responsible for 6S compliance and execution in the cell. Direct the work of others on the production line, redirecting and assisting their line (and other lines as necessary). Assure line is "wet" and correctly set up for the next shift, including tools available, area is cleaned up and materials are staged to optimize workflow. Be available to the company for surge periods of production to enable deadline completions are achieved. Manage the holiday/absence reporting for line staff ensuring adherence to company policies. Qualifications Education: GSCE/NVQ or equivalent. 1 year of manufacturing experience, 3-5 years preferred. Experience: At least one year of product knowledge at Starline preferred. Must have performed duties of Assembler 2 minimum with preference to being at Assembler 3 status. Line Specific Key Deliverables: Skills/Knowledge/Abilities: Perform all responsibility of the Assembler 3. Act as the "expert" for production building, quality, and testing within the cell. Facilitate the training of new associates on the line inclusive of direct instruction/tutoring. Ability to read and interpret shop drawings and wiring diagrams giving clarity and direction to assemblers. Highly detail oriented with a critical degree of accuracy. Proficient product knowledge. Proficient in inspecting, testing and adjusting completed units to ensure that units meet specifications, tolerance and customer order requirements. Personal Qualities/Behaviors: Ability to organise workload effectively for the purpose of meeting production schedules within their line. Ability to demonstrate flexibility/versatility combined with initiative, drive and ability to meet deadlines. Strong interpersonal skills and the ability to support. Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit . About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us . About Legrand's Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand's Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. Equal Opportunity Employer
May 11, 2025
Full time
Position Description Ata Glance Legrand has an exciting opportunity for a Line Leader to join the Starline Team in Reading, UK . Role: Directs activity of line and acts as expert for builds, safety, quality, and testing issues. Engages in direct problem solving to mitigate production flow constraints through direct intervention or escalation to relevant persons and/or department. Main Job Duties: Promote and lead all aspects of health, safety and risk management within their area, hold or achieve IOSH managing safety certificate. Coordinate the flow of production within the department, as needed. Maintain and complete hour-by-hour data, identify root cause/corrective actions to address production problems to achieve production throughput goals. Responsible for proper utilization of eFlex and other company software in support of production. Actively participate in Tier 3 meetings and help provide solutions to issues inclusive QRI1 & QRI 2. Provide performance feedback of the line members to the Team Supervisors/Production Manager ongoing and as part of the formal annual performance review cycle. Identify issues with standards, work instructions and drawings and notify appropriate personnel to affect resolution. Responsible for 6S compliance and execution in the cell. Direct the work of others on the production line, redirecting and assisting their line (and other lines as necessary). Assure line is "wet" and correctly set up for the next shift, including tools available, area is cleaned up and materials are staged to optimize workflow. Be available to the company for surge periods of production to enable deadline completions are achieved. Manage the holiday/absence reporting for line staff ensuring adherence to company policies. Qualifications Education: GSCE/NVQ or equivalent. 1 year of manufacturing experience, 3-5 years preferred. Experience: At least one year of product knowledge at Starline preferred. Must have performed duties of Assembler 2 minimum with preference to being at Assembler 3 status. Line Specific Key Deliverables: Skills/Knowledge/Abilities: Perform all responsibility of the Assembler 3. Act as the "expert" for production building, quality, and testing within the cell. Facilitate the training of new associates on the line inclusive of direct instruction/tutoring. Ability to read and interpret shop drawings and wiring diagrams giving clarity and direction to assemblers. Highly detail oriented with a critical degree of accuracy. Proficient product knowledge. Proficient in inspecting, testing and adjusting completed units to ensure that units meet specifications, tolerance and customer order requirements. Personal Qualities/Behaviors: Ability to organise workload effectively for the purpose of meeting production schedules within their line. Ability to demonstrate flexibility/versatility combined with initiative, drive and ability to meet deadlines. Strong interpersonal skills and the ability to support. Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit . About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us . About Legrand's Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand's Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. Equal Opportunity Employer

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