Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 07, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 03, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 03, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 03, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 03, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 8 months, plus uncapped commission. Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Customer Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2022
Full time
Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take calls from Customers who are thinking of leaving or want to make changes to their Sky package Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About us: Being one of the largest coffee roasters in the world, there's no surprise that Tchibo Coffee is the coffee provider for all businesses. Whether it's a hotel chain, an independent café or an educational facility, Tchibo can guarantee all our efforts, experience and expertise will go into finding the perfect coffee solution for our customers. Tchibo has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices. We believe we are Stronger Together. To work with us is to join our European Family Business and help us continue to achieve in all we do. Sounds good? Read on! Position: Customer Support Executive Location: Glasgow Office, 16 Lawmoor Road, Glasgow, G5 0UL Job type: Full-Time, Permanent Hours: 37.5 hours per week, Monday - Friday Salary: £22,390 per annum plus on-target earnings Benefits: Company bonus scheme + an enhanced contributory pension scheme and annual holiday starting at 24 days annual leave entitlement excluding bank holidays, paid training and development, contributory pension scheme, employee assistance scheme etc. About the role: •Ensure all customer details are recorded and updated on our database. •Communicate to the necessary departments where appropriate requests for: Machine uplift requests, Account Closures, Database amendments, PA requests, credit control account checks, IT system issues, Marketing for promotional, information and any other business-related reasons. •Manage non buying customers through understanding reasons for not buying and take appropriate action through the following: contacting the appropriate face to face sales and advising a visit is required, re-negotiating the product prices and increasing the customer product range. •Understand and maintain levels of customer sales performance in line with company guidelines on percentage buying, contract re-negotiations and ordering patterns. •Ensure that customers are aware of the Tchibo range of products and equipment and are updated in a frequent and organised manner. •Handle incoming calls with the Tchibo standard / call structure and liaise with necessary personnel to ensure excellent customer satisfaction. •Pro-actively approach customers to buy full product range to ensure targets achieved. About you: •Customer Services and Telesales experience. •Understanding of the UK hotel, catering and commercial marketplace. •Knowledge of UK coffee / juice including competitor knowledge products, equipment, sales policy, pricing and target markets. •Competent in all Microsoft Office packages specifically outlook, excel, word and Power Point. •Good working knowledge (as per company benchmarks) of company core products, Coffees, Teas and Juices. Application: If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we'll be in touch as soon as we can. We will endeavour to contact all applicants within two weeks, but if you do not hear from us, please assume that your application has been unsuccessful on this occasion. Equal Opportunities: Tchibo Coffee International are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Our selection of recruitment does not discriminate on the basis of age, disability, gender, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). You may have experience of the following: Telesales Executive, New Business Development, Telemarketing Executive, Sales, Call Centre, Inside Sales Executive, Business Development Executive, Telephone Sales, Lead Generator Customer Service Executive, Contact Centre, Customer Service Administrator, Customer Service, Call Centre, Customer Service Advisor, etc.
Dec 08, 2022
Full time
About us: Being one of the largest coffee roasters in the world, there's no surprise that Tchibo Coffee is the coffee provider for all businesses. Whether it's a hotel chain, an independent café or an educational facility, Tchibo can guarantee all our efforts, experience and expertise will go into finding the perfect coffee solution for our customers. Tchibo has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices. We believe we are Stronger Together. To work with us is to join our European Family Business and help us continue to achieve in all we do. Sounds good? Read on! Position: Customer Support Executive Location: Glasgow Office, 16 Lawmoor Road, Glasgow, G5 0UL Job type: Full-Time, Permanent Hours: 37.5 hours per week, Monday - Friday Salary: £22,390 per annum plus on-target earnings Benefits: Company bonus scheme + an enhanced contributory pension scheme and annual holiday starting at 24 days annual leave entitlement excluding bank holidays, paid training and development, contributory pension scheme, employee assistance scheme etc. About the role: •Ensure all customer details are recorded and updated on our database. •Communicate to the necessary departments where appropriate requests for: Machine uplift requests, Account Closures, Database amendments, PA requests, credit control account checks, IT system issues, Marketing for promotional, information and any other business-related reasons. •Manage non buying customers through understanding reasons for not buying and take appropriate action through the following: contacting the appropriate face to face sales and advising a visit is required, re-negotiating the product prices and increasing the customer product range. •Understand and maintain levels of customer sales performance in line with company guidelines on percentage buying, contract re-negotiations and ordering patterns. •Ensure that customers are aware of the Tchibo range of products and equipment and are updated in a frequent and organised manner. •Handle incoming calls with the Tchibo standard / call structure and liaise with necessary personnel to ensure excellent customer satisfaction. •Pro-actively approach customers to buy full product range to ensure targets achieved. About you: •Customer Services and Telesales experience. •Understanding of the UK hotel, catering and commercial marketplace. •Knowledge of UK coffee / juice including competitor knowledge products, equipment, sales policy, pricing and target markets. •Competent in all Microsoft Office packages specifically outlook, excel, word and Power Point. •Good working knowledge (as per company benchmarks) of company core products, Coffees, Teas and Juices. Application: If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we'll be in touch as soon as we can. We will endeavour to contact all applicants within two weeks, but if you do not hear from us, please assume that your application has been unsuccessful on this occasion. Equal Opportunities: Tchibo Coffee International are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Our selection of recruitment does not discriminate on the basis of age, disability, gender, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). You may have experience of the following: Telesales Executive, New Business Development, Telemarketing Executive, Sales, Call Centre, Inside Sales Executive, Business Development Executive, Telephone Sales, Lead Generator Customer Service Executive, Contact Centre, Customer Service Administrator, Customer Service, Call Centre, Customer Service Advisor, etc.
Join us as a Part-Time Customer Sales Advisor in our Glasgow contact centre earning £13,017 to £15,620 per annum with incentives on top - you can earn an extra £4,200 (pro rata) on average by achieving targets and up to £7,000 (pro rata) for our top performers. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: * Have great conversations to meet our Customers' needs, letting your personality shine * Take calls from Customers who are thinking of leaving or want to make changes to their Sky package * Be a Sky Ambassador selling the right package to the right customer * Work 30 hours p/wk Wed 09:30-14:30, Thu 09:00-16:30, Fri 09:00-18:30, Sat 09:00-18:30 Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: * Brilliant at connecting with people * Ability to understand our customers' needs * A passion for selling * Creative approach to problem solving The Benefits: There's a reason people can't stop talking about #LifeAtSky . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle * Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being * Discounted membership for onsite and external gyms * Cycle to work scheme * Private healthcare and Digital GP via Aviva * Dental and other healthcare options Financial wellbeing * Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success * Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on 12th February from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow Floor 1, 368 Alexandra Parade, Glasgow, G31 3AU Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.
Feb 02, 2022
Full time
Join us as a Part-Time Customer Sales Advisor in our Glasgow contact centre earning £13,017 to £15,620 per annum with incentives on top - you can earn an extra £4,200 (pro rata) on average by achieving targets and up to £7,000 (pro rata) for our top performers. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: * Have great conversations to meet our Customers' needs, letting your personality shine * Take calls from Customers who are thinking of leaving or want to make changes to their Sky package * Be a Sky Ambassador selling the right package to the right customer * Work 30 hours p/wk Wed 09:30-14:30, Thu 09:00-16:30, Fri 09:00-18:30, Sat 09:00-18:30 Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: * Brilliant at connecting with people * Ability to understand our customers' needs * A passion for selling * Creative approach to problem solving The Benefits: There's a reason people can't stop talking about #LifeAtSky . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle * Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being * Discounted membership for onsite and external gyms * Cycle to work scheme * Private healthcare and Digital GP via Aviva * Dental and other healthcare options Financial wellbeing * Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success * Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on 12th February from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow Floor 1, 368 Alexandra Parade, Glasgow, G31 3AU Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.
Join us as a Part-Time Customer Sales Advisor in our Glasgow contact centre earning £13,017 to £15,620 per annum with incentives on top - you can earn an extra £4,200 (pro rata) on average by achieving targets and up to £7,000 (pro rata) for our top performers. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: * Have great conversations to meet our Customers' needs, letting your personality shine * Take calls from Customers who are thinking of leaving or want to make changes to their Sky package * Be a Sky Ambassador selling the right package to the right customer * Work 30 hours p/wk Wed 09:30-14:30, Thu 09:00-16:30, Fri 09:00-18:30, Sat 09:00-18:30 Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: * Brilliant at connecting with people * Ability to understand our customers' needs * A passion for selling * Creative approach to problem solving The Benefits: There's a reason people can't stop talking about #LifeAtSky . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle * Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being * Discounted membership for onsite and external gyms * Cycle to work scheme * Private healthcare and Digital GP via Aviva * Dental and other healthcare options Financial wellbeing * Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success * Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on 12th February from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow Floor 1, 368 Alexandra Parade, Glasgow, G31 3AU Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.
Feb 02, 2022
Full time
Join us as a Part-Time Customer Sales Advisor in our Glasgow contact centre earning £13,017 to £15,620 per annum with incentives on top - you can earn an extra £4,200 (pro rata) on average by achieving targets and up to £7,000 (pro rata) for our top performers. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: * Have great conversations to meet our Customers' needs, letting your personality shine * Take calls from Customers who are thinking of leaving or want to make changes to their Sky package * Be a Sky Ambassador selling the right package to the right customer * Work 30 hours p/wk Wed 09:30-14:30, Thu 09:00-16:30, Fri 09:00-18:30, Sat 09:00-18:30 Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: * Brilliant at connecting with people * Ability to understand our customers' needs * A passion for selling * Creative approach to problem solving The Benefits: There's a reason people can't stop talking about #LifeAtSky . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle * Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being * Discounted membership for onsite and external gyms * Cycle to work scheme * Private healthcare and Digital GP via Aviva * Dental and other healthcare options Financial wellbeing * Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success * Annual sharesave scheme and long service awards Where you'll work: Our contact centre is on Alexandra parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on 12th February from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow Floor 1, 368 Alexandra Parade, Glasgow, G31 3AU Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided.
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Glasgow - Getting here is easy, we have 2 train stations within walking distance, bus stops outside our contact centre and we are within a 25 minute walk of Queen Street Station in the city centre. Your base site will be in Glasgow, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on the 27th November from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow 368 Alexandra Parade, Glasgow G31 3AU
Dec 08, 2021
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Glasgow - Getting here is easy, we have 2 train stations within walking distance, bus stops outside our contact centre and we are within a 25 minute walk of Queen Street Station in the city centre. Your base site will be in Glasgow, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Come along to our Open Day on the 27th November from 10:00-17:00 to find out what it's like to work for Sky! Sky Glasgow 368 Alexandra Parade, Glasgow G31 3AU
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Start Date - 10th January 2022 Salary - Hourly rate: £10 per hour + excellent OTE up to an additional £7,000 per annum Working hours - 37.5 to 40 hours per week, 5 days per week (working from home and office options available) Early finish on a Friday and no weekends! Equipment provided along with training which is paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Overall Job Purpose Working on behalf of our insurance client your role will be to drive sales volumes by matching our products and services to customer needs. You will provide an excellent customer experience to our customers every time, addressing the primary reason for the customer contact using all their skills and knowledge. Ensure engagement with the customer to draw their attention to other suitable products available that could improve their customer experience and create a sales opportunity where appropriate. Deal with a variety of different customer call types as required to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate feedback to improve the journey in a positive and ethical way. Experience and Skills Required 6 months experience within Contact Centres or face to face sales Insurance Sector experience would be advantageous but not essential Excellent Communication skills Excellent Customer Service skills * Please note successful applicants will be subject to a disclosure check
Dec 02, 2021
Full time
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Start Date - 10th January 2022 Salary - Hourly rate: £10 per hour + excellent OTE up to an additional £7,000 per annum Working hours - 37.5 to 40 hours per week, 5 days per week (working from home and office options available) Early finish on a Friday and no weekends! Equipment provided along with training which is paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Overall Job Purpose Working on behalf of our insurance client your role will be to drive sales volumes by matching our products and services to customer needs. You will provide an excellent customer experience to our customers every time, addressing the primary reason for the customer contact using all their skills and knowledge. Ensure engagement with the customer to draw their attention to other suitable products available that could improve their customer experience and create a sales opportunity where appropriate. Deal with a variety of different customer call types as required to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate feedback to improve the journey in a positive and ethical way. Experience and Skills Required 6 months experience within Contact Centres or face to face sales Insurance Sector experience would be advantageous but not essential Excellent Communication skills Excellent Customer Service skills * Please note successful applicants will be subject to a disclosure check
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Salary - 9.50ph with opportunity to make bonus Starting date- 10th January 2022 Working hours - 37.5 hours per week Shift rotation - Monday to Saturday, hours falling between 8am - 6:30pm, 2 weekends off a month. Working from home and office options available. Equipment provided and all training supplied and paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn up to £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Free appliance care plan of your choice Overall Job Purpose You will be expected to give an excellent experience to our customers every time, addressing the primary reason for the customer contact using all your skills and knowledge. Engage and deal with a variety of different customer call types to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate, feedback to improve the journey in a positive and ethical way and at times pursue any sales opportunities. Day to Day Identify opportunities that will improve the customer experience and add commercial value to the business, striving to achieve performance and customer targets. Answering and resolving customer inquiries over the phone and on webchat demonstrating ownership of the problem Working in a target driven environment focusing on excellent customer service Experience and Skills required 6 months contact centre experience Excellent Customer Service Experience in working towards and achieving targets
Dec 01, 2021
Full time
LIFE AT CXP As a leading Glasgow outsourcer, we are not an average call centre. Many of our advisors describe our environment as the most fun and friendly they have ever worked with. You will be joining a team where you'll be excited to start work each day! Salary - 9.50ph with opportunity to make bonus Starting date- 10th January 2022 Working hours - 37.5 hours per week Shift rotation - Monday to Saturday, hours falling between 8am - 6:30pm, 2 weekends off a month. Working from home and office options available. Equipment provided and all training supplied and paid. Benefits - Generous staff discounts- access to our CXP intranet with exclusive discounts from leading retailers Access to an online Wellbeing centre which has a variety of tools to nurture your physical and mental health Access to mental health support through Able Futures Refer a friend scheme (earn up to £500 for each person you refer) Monthly incentives and Employee of the Month scheme Progression opportunities Charity involvement - our agents nominate a charity each year which CXP then endeavour to raise money for Free appliance care plan of your choice Overall Job Purpose You will be expected to give an excellent experience to our customers every time, addressing the primary reason for the customer contact using all your skills and knowledge. Engage and deal with a variety of different customer call types to ensure that the client is represented in line with our processes, values and behaviours. Take ownership for the customer experience and will as appropriate, feedback to improve the journey in a positive and ethical way and at times pursue any sales opportunities. Day to Day Identify opportunities that will improve the customer experience and add commercial value to the business, striving to achieve performance and customer targets. Answering and resolving customer inquiries over the phone and on webchat demonstrating ownership of the problem Working in a target driven environment focusing on excellent customer service Experience and Skills required 6 months contact centre experience Excellent Customer Service Experience in working towards and achieving targets
