Marketing Assistant Location: Redditch (Hybrid: 3 days in office, 2 from home) Salary: £28,000 - £30,000 + Excellent Benefits About the Role Are you a creative and driven marketing professional looking for your next challenge? We have a fantastic opportunity for a Marketing Assistant to join a dynamic team based in Redditch. Offering a competitive salary of £28,000 plus excellent benefits, this hybrid role blends office collaboration with remote working flexibility. Duties & Responsibilities Develop and implement marketing campaigns. Manage and maintain website and social media platforms. Create engaging content, including blog posts, newsletters, and promotional materials. Analyze marketing data and performance metrics. What Experience is Required Proven experience in a marketing role, ideally within B2B sectors Strong understanding of digital marketing tools and analytics platforms. Excellent communication and content creation skills. Salary & Benefits Competitive salary of £28,000 - £30,000 Flexible hybrid working arrangement. Comprehensive benefits package, including professional development opportunities. Location This role is based in Redditch, easily commutable from Birmingham, Bromsgrove, Worcester, Kidderminster, and surrounding areas. How to Apply If this role sounds like a great fit for you, please send your CV to Matt Wright at CV Screen in strict confidence, or apply directly to this job posting. Alternate Job Titles Digital Marketing Executive Marketing Coordinator Brand Marketing Specialist Marketing Communications Officer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Jan 22, 2025
Full time
Marketing Assistant Location: Redditch (Hybrid: 3 days in office, 2 from home) Salary: £28,000 - £30,000 + Excellent Benefits About the Role Are you a creative and driven marketing professional looking for your next challenge? We have a fantastic opportunity for a Marketing Assistant to join a dynamic team based in Redditch. Offering a competitive salary of £28,000 plus excellent benefits, this hybrid role blends office collaboration with remote working flexibility. Duties & Responsibilities Develop and implement marketing campaigns. Manage and maintain website and social media platforms. Create engaging content, including blog posts, newsletters, and promotional materials. Analyze marketing data and performance metrics. What Experience is Required Proven experience in a marketing role, ideally within B2B sectors Strong understanding of digital marketing tools and analytics platforms. Excellent communication and content creation skills. Salary & Benefits Competitive salary of £28,000 - £30,000 Flexible hybrid working arrangement. Comprehensive benefits package, including professional development opportunities. Location This role is based in Redditch, easily commutable from Birmingham, Bromsgrove, Worcester, Kidderminster, and surrounding areas. How to Apply If this role sounds like a great fit for you, please send your CV to Matt Wright at CV Screen in strict confidence, or apply directly to this job posting. Alternate Job Titles Digital Marketing Executive Marketing Coordinator Brand Marketing Specialist Marketing Communications Officer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Role - Senior HR Officer Location - Birmingham Salary up to 45,000 Hours - 40 hours per week Main purpose of the job Supports the implementation and management of the HR Strategy in the company, through staff and payroll administration in accordance with current employment law, administrative support for employees and through recruitment processes. Working with business partner mentality across operations and support functions, actively participating and coaching on a range of complex HR issues. Fostering a CI mentality to increase employee engagement, retention, and morale, aiming to become an employer of choice, with diverse and inclusive policies and initiatives, supporting the local community in which we work. Main missions and results Main point of contact for HR Manager, ensuring key deliverables reported out for business. Area and/or projects assigned, with accurate and on-time information. Coach and mentor direct reports and support all within team for cross functional training and best practice sharing. Driving culture change and looking for CI opportunities across the business. Supporting operational needs to ensure accurate headcount according to RTO and budget requirements. Managing absence for area including short term/long term, supporting employees and facilitating regular reviews. Cover for HR Manager and across HR team. Actively project lead key projects assigned across the HR function in line with the departmental and business strategy. Investigate absence reduction initiatives, working with occupational health Monitor headcount, turnover and absence trends across area. Completion of onboarding and offboarding programmes. Review and update HR policies to increase efficiency and alignment to business needs. Continually upskilling through external resources, including maintaining employment law updates. Supports the data input in HRIS. Reports deviations from the standard and takes corrective actions. Take action to achieve the operational objectives (KPIs). Co-responsible for compliance with the unions in the company by supporting the plant team on employment law issues plus continually strives for compliance. Supports annual performance review process. Supports site communication. Co-responsible for effective and timely Payroll monthly by: checking compliance of work hours with the schedule. entering and checking absences in relation to RTW sheets. work time hours (input / output). Absence Levels. Monitoring Overtime. Ensuring the accuracy of employee documents in compliance all with GDPR regulations. Preparation of HR reports. Responsible for preparing all personal documents, including: contracts of employment termination of employment contracts / resignation letters / leavers forms. Co-corresponds with the managers of individual departments for recruitment by managing the process. Supporting across learning and development opportunities within area and coordinate to ensure aligned to L&D strategy for plant. Working with Training team to ensure training plans aligned to operations. Challenging HSE across site and continually striving for improvements for safe and sustainable working environment. Lead by example whilst upholding the companies code of conduct guidelines. Attend accountability meetings and other operational meetings as required. Participating in CSR activities across the site. Increasing HR presence across business area with effective and up to date communications. Facilitate business surveys, ensuring participation, reviewing results and supporting ideation processes. Support Kaizen activities where applicable. Preferred skills and experience Significant experience in automotive production sector in HR department preferred or extensive experience in HR department. CIPD Level 7 qualified (minimum requirement). Intermediate Excel skills, confident with comparing large data files and preparing reports. Experience driving change and enforcing HR best practices within a fast-paced manufacturing environment. Proven experience leading complex ER case life cycles, mentoring departmental leads throughout the process. Experience monitoring and driving absence initiatives. Experience with HR KPIs, with proven improvement activities. Advanced computer skills including MS - Microsoft office programmes. Excellent communication and interpersonal skills. Ability to work effectively with personnel across all functions. Must be able to manage multiple projects. Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions / vacancy notices will be subject to continual development. Unfortunately, due to the number of CVs received we are unable to contact everyone in person. If you have not heard from Manpower within 15 business days of submitting your application, unfortunately, your application has not been shortlisted on this occasion.
Jan 22, 2025
Full time
Role - Senior HR Officer Location - Birmingham Salary up to 45,000 Hours - 40 hours per week Main purpose of the job Supports the implementation and management of the HR Strategy in the company, through staff and payroll administration in accordance with current employment law, administrative support for employees and through recruitment processes. Working with business partner mentality across operations and support functions, actively participating and coaching on a range of complex HR issues. Fostering a CI mentality to increase employee engagement, retention, and morale, aiming to become an employer of choice, with diverse and inclusive policies and initiatives, supporting the local community in which we work. Main missions and results Main point of contact for HR Manager, ensuring key deliverables reported out for business. Area and/or projects assigned, with accurate and on-time information. Coach and mentor direct reports and support all within team for cross functional training and best practice sharing. Driving culture change and looking for CI opportunities across the business. Supporting operational needs to ensure accurate headcount according to RTO and budget requirements. Managing absence for area including short term/long term, supporting employees and facilitating regular reviews. Cover for HR Manager and across HR team. Actively project lead key projects assigned across the HR function in line with the departmental and business strategy. Investigate absence reduction initiatives, working with occupational health Monitor headcount, turnover and absence trends across area. Completion of onboarding and offboarding programmes. Review and update HR policies to increase efficiency and alignment to business needs. Continually upskilling through external resources, including maintaining employment law updates. Supports the data input in HRIS. Reports deviations from the standard and takes corrective actions. Take action to achieve the operational objectives (KPIs). Co-responsible for compliance with the unions in the company by supporting the plant team on employment law issues plus continually strives for compliance. Supports annual performance review process. Supports site communication. Co-responsible for effective and timely Payroll monthly by: checking compliance of work hours with the schedule. entering and checking absences in relation to RTW sheets. work time hours (input / output). Absence Levels. Monitoring Overtime. Ensuring the accuracy of employee documents in compliance all with GDPR regulations. Preparation of HR reports. Responsible for preparing all personal documents, including: contracts of employment termination of employment contracts / resignation letters / leavers forms. Co-corresponds with the managers of individual departments for recruitment by managing the process. Supporting across learning and development opportunities within area and coordinate to ensure aligned to L&D strategy for plant. Working with Training team to ensure training plans aligned to operations. Challenging HSE across site and continually striving for improvements for safe and sustainable working environment. Lead by example whilst upholding the companies code of conduct guidelines. Attend accountability meetings and other operational meetings as required. Participating in CSR activities across the site. Increasing HR presence across business area with effective and up to date communications. Facilitate business surveys, ensuring participation, reviewing results and supporting ideation processes. Support Kaizen activities where applicable. Preferred skills and experience Significant experience in automotive production sector in HR department preferred or extensive experience in HR department. CIPD Level 7 qualified (minimum requirement). Intermediate Excel skills, confident with comparing large data files and preparing reports. Experience driving change and enforcing HR best practices within a fast-paced manufacturing environment. Proven experience leading complex ER case life cycles, mentoring departmental leads throughout the process. Experience monitoring and driving absence initiatives. Experience with HR KPIs, with proven improvement activities. Advanced computer skills including MS - Microsoft office programmes. Excellent communication and interpersonal skills. Ability to work effectively with personnel across all functions. Must be able to manage multiple projects. Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions / vacancy notices will be subject to continual development. Unfortunately, due to the number of CVs received we are unable to contact everyone in person. If you have not heard from Manpower within 15 business days of submitting your application, unfortunately, your application has not been shortlisted on this occasion.
Housing Digital Systems Manager (NEC) Location : South London Salary : £58,692 to £60,819 per annum Contract Type : Full-time, Permanent Hours : 36 hours per week Working Pattern : Hybrid, with 2-3 days per week onsite Our South London based Local Authority is seeking a Housing Digital Systems Manager (NEC) to lead the ongoing support, development, and strategic enhancement of their NEC housing system, ensuring they are used effectively to support business processes, reporting and decision-making. They are looking to move quickly and hold interviews ASAP, however they are willing to wait to see out a notice period for the successful candidate. Key Responsibilities : Managing and mentoring a team of Systems Development Consultants, Systems Support Officers, and Systems Training Officers. Leading the support and maintenance of the organisation's NEC housing system, ensuring alignment with service needs and legislative requirements. Overseeing system configurations and service improvements as well as managing relationships with system suppliers. Influencing senior stakeholders to fully exploit system capabilities and support the organisation's digital transformation agenda. Supporting continuous improvement through the adoption of service management good practice and agile service management. Leading on the adoption of product management principles to create and maintain a roadmap incorporating patches, upgrades and improvements for the NEC housing system.
Jan 22, 2025
Full time
Housing Digital Systems Manager (NEC) Location : South London Salary : £58,692 to £60,819 per annum Contract Type : Full-time, Permanent Hours : 36 hours per week Working Pattern : Hybrid, with 2-3 days per week onsite Our South London based Local Authority is seeking a Housing Digital Systems Manager (NEC) to lead the ongoing support, development, and strategic enhancement of their NEC housing system, ensuring they are used effectively to support business processes, reporting and decision-making. They are looking to move quickly and hold interviews ASAP, however they are willing to wait to see out a notice period for the successful candidate. Key Responsibilities : Managing and mentoring a team of Systems Development Consultants, Systems Support Officers, and Systems Training Officers. Leading the support and maintenance of the organisation's NEC housing system, ensuring alignment with service needs and legislative requirements. Overseeing system configurations and service improvements as well as managing relationships with system suppliers. Influencing senior stakeholders to fully exploit system capabilities and support the organisation's digital transformation agenda. Supporting continuous improvement through the adoption of service management good practice and agile service management. Leading on the adoption of product management principles to create and maintain a roadmap incorporating patches, upgrades and improvements for the NEC housing system.
CCTV Security Support Officer Location : Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR Salary: £27,000 Contract : Full time, Permanent Benefits : MML Pension, Annual Leave Pension & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for a CCTV Security Support Officer to provide efficient and professional administration and operation of the Midland Metro Limited CCTV systems and their data. In addition to this, as our CCTV Security Support Officer you will be responsible for: Downloading, reviewing and interrogation of all forms of CCTV (tram, network and body worn) following a reported incident. Downloading, reviewing and interrogation of on tram recorder (OTDR) data to assist with investigations. Downloading and reviewing of safety critical communications to support ongoing investigation. Inputting all incident reports into the MML Incident Database. Inputting CCTV, OTDR and safety critical communications findings into the MML Incident Database. Responding, reviewing, logging and disclosing CCTV footage requests to the Police and third party (where applicable). Always Adhering to MML S GDPR and employee privacy policies. Carrying out and recording regular audits of CCTV, OTDR and safety critical systems. Reporting and tracking of recorded faults of CCTV, OTDR and safety critical systems. Highlighting incidents of a significant nature to the relevant senior leader or manager. Providing feedback to the relevant MML teams after reviewing CCTV. Supporting the Security and Insurance Officer with security-based objectives and tasks. Supporting the QHSE Team with activities and projects as required. In order to be successful in this role, it s essential that you have: Worked in an office-based environment with the ability to keep and maintain records. The ability to operate Microsoft office packages. The ability to plan workloads and prioritise effectively. Good time management. GCSE Maths and English at Grade C or above. Excellent interpersonal skills. Great attention to detail. Excellent communication skills, both written and verbal. Flexible in their working hours, working hours are based on business need. Earlier or later starts may be required to ensure that downloads are completed quickly and effectively. We prioritise a safety-first culture and require all team members to uphold strict health and safety standards, actively promoting safe practices across the team. If you re ready to make an impact by supporting a safe and efficient tram service, apply today to join our dedicated team at West Midlands Metro! Click on APPLY today!
Jan 22, 2025
Full time
CCTV Security Support Officer Location : Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR Salary: £27,000 Contract : Full time, Permanent Benefits : MML Pension, Annual Leave Pension & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for a CCTV Security Support Officer to provide efficient and professional administration and operation of the Midland Metro Limited CCTV systems and their data. In addition to this, as our CCTV Security Support Officer you will be responsible for: Downloading, reviewing and interrogation of all forms of CCTV (tram, network and body worn) following a reported incident. Downloading, reviewing and interrogation of on tram recorder (OTDR) data to assist with investigations. Downloading and reviewing of safety critical communications to support ongoing investigation. Inputting all incident reports into the MML Incident Database. Inputting CCTV, OTDR and safety critical communications findings into the MML Incident Database. Responding, reviewing, logging and disclosing CCTV footage requests to the Police and third party (where applicable). Always Adhering to MML S GDPR and employee privacy policies. Carrying out and recording regular audits of CCTV, OTDR and safety critical systems. Reporting and tracking of recorded faults of CCTV, OTDR and safety critical systems. Highlighting incidents of a significant nature to the relevant senior leader or manager. Providing feedback to the relevant MML teams after reviewing CCTV. Supporting the Security and Insurance Officer with security-based objectives and tasks. Supporting the QHSE Team with activities and projects as required. In order to be successful in this role, it s essential that you have: Worked in an office-based environment with the ability to keep and maintain records. The ability to operate Microsoft office packages. The ability to plan workloads and prioritise effectively. Good time management. GCSE Maths and English at Grade C or above. Excellent interpersonal skills. Great attention to detail. Excellent communication skills, both written and verbal. Flexible in their working hours, working hours are based on business need. Earlier or later starts may be required to ensure that downloads are completed quickly and effectively. We prioritise a safety-first culture and require all team members to uphold strict health and safety standards, actively promoting safe practices across the team. If you re ready to make an impact by supporting a safe and efficient tram service, apply today to join our dedicated team at West Midlands Metro! Click on APPLY today!
Job Description: Job Title: Global Payments Solutions Payment Systems Manager Corporate Title: Vice President Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! London Location Overview Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Global Payments Solutions Group Bank of America's Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions means we consistently deliver exceptional results for our clients. Do you want to be part of our award-winning team? We are proud to: Be a leading provider of treasury and cash management solutions Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500 Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world's largest corporate and financial institutions Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services We want to hear from you if you are: A highly-motivated individual Client-centric and can advocate on their behalf Capable of challenging the status quo Collaborative with peers and able to influence conversations with diverse points of view Innovative with forward-thinking ideas Responsibilities As a Payment Systems Manager, you will be a key member of our Payments & Receivables team, acting as a Product Subject Matter Expert on matters relating to payment regulation and payment system compliance, driving product developments and initiatives to ensure continued adherence to payment system rules and regulations. This is a varied and exciting role for someone with a keen interest in payment regulation, compliance, and payment systems, who is looking to have hands-on, direct involvement as part of a first-line Product team. Responsibilities include, but are not limited to: Stay informed on domestic and international payment system rules and regulations, offering expert insights. Advocate for best practices and industry standards. Facilitate key aspects of governance and documentation, ensuring timely adherence to regulatory or scheme deadlines. Maintain up-to-date knowledge of relevant regulations by monitoring regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change. Ensure products, systems, and processes are conforming and sustainable, and compliant solutions are formed. Administration and compliance, and change management, including structured dialogue with stakeholders. Provide regulatory oversight and approval for new programs, offering expert advice to stakeholders and supporting strategy design with regulatory input. Delivery and/or implementation of system changes resulting from strategic developments, regulations, or government initiatives. Coordinate initiatives to identify, assess, develop, plan, and execute on changes to systems, processes, and products driven by changes in regulation and payment systems rules. Serve as a trusted advisor on payment infrastructure delivery and regulatory compliance. Design and deliver a program of ongoing communication of initiatives and the associated impact on products, technology, platforms, and clients. Provide expertise and administrative support for committees e.g., Payments Systems Risk Committee. Act as a participant in scheme or industry forums, representing the organization in high-level discussions as needed, ensuring two-way information flow. What we are looking for Experience as a product manager, payment expert, compliance officer, or operations manager with direct experience and accountability for processes relating to payment system compliance and payment regulation. First-hand knowledge of major payment systems, standards, and networks commonly used in the EMEA region such as SWIFT, SEPA, TARGET2, CHAPS, SIC, etc. Deep understanding of payments regulation such as Payment Services directives, payment transparency, payment regulation, and compliance. Strong organizational skills, ideally obtained in the capacity of a project leadership or project management role. You will comfortably handle ambiguity, provide pragmatic challenge to colleagues, peers, and leadership, and are not afraid to roll up your sleeves and dive into the details. You think outside the box, coming up with solutions in times of ambiguity. A self-starter with strong influencing skills and a willingness to work across multiple functions and at varying levels of seniority. Hands-on mindset - willing to do what it takes and set expectations for others to do the same. Tact and diplomacy. Proven experience working collaboratively with a range of stakeholders including Technology, Operations, Legal, Risk, and Compliance. Benefits of working at Bank of America UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons. 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum. The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, etc. Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters. Ability to donate to charities of your choice directly through payroll and the bank will match your contribution. Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local community. Bank of America Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Jan 22, 2025
Full time
Job Description: Job Title: Global Payments Solutions Payment Systems Manager Corporate Title: Vice President Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! London Location Overview Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Global Payments Solutions Group Bank of America's Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions means we consistently deliver exceptional results for our clients. Do you want to be part of our award-winning team? We are proud to: Be a leading provider of treasury and cash management solutions Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500 Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world's largest corporate and financial institutions Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services We want to hear from you if you are: A highly-motivated individual Client-centric and can advocate on their behalf Capable of challenging the status quo Collaborative with peers and able to influence conversations with diverse points of view Innovative with forward-thinking ideas Responsibilities As a Payment Systems Manager, you will be a key member of our Payments & Receivables team, acting as a Product Subject Matter Expert on matters relating to payment regulation and payment system compliance, driving product developments and initiatives to ensure continued adherence to payment system rules and regulations. This is a varied and exciting role for someone with a keen interest in payment regulation, compliance, and payment systems, who is looking to have hands-on, direct involvement as part of a first-line Product team. Responsibilities include, but are not limited to: Stay informed on domestic and international payment system rules and regulations, offering expert insights. Advocate for best practices and industry standards. Facilitate key aspects of governance and documentation, ensuring timely adherence to regulatory or scheme deadlines. Maintain up-to-date knowledge of relevant regulations by monitoring regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change. Ensure products, systems, and processes are conforming and sustainable, and compliant solutions are formed. Administration and compliance, and change management, including structured dialogue with stakeholders. Provide regulatory oversight and approval for new programs, offering expert advice to stakeholders and supporting strategy design with regulatory input. Delivery and/or implementation of system changes resulting from strategic developments, regulations, or government initiatives. Coordinate initiatives to identify, assess, develop, plan, and execute on changes to systems, processes, and products driven by changes in regulation and payment systems rules. Serve as a trusted advisor on payment infrastructure delivery and regulatory compliance. Design and deliver a program of ongoing communication of initiatives and the associated impact on products, technology, platforms, and clients. Provide expertise and administrative support for committees e.g., Payments Systems Risk Committee. Act as a participant in scheme or industry forums, representing the organization in high-level discussions as needed, ensuring two-way information flow. What we are looking for Experience as a product manager, payment expert, compliance officer, or operations manager with direct experience and accountability for processes relating to payment system compliance and payment regulation. First-hand knowledge of major payment systems, standards, and networks commonly used in the EMEA region such as SWIFT, SEPA, TARGET2, CHAPS, SIC, etc. Deep understanding of payments regulation such as Payment Services directives, payment transparency, payment regulation, and compliance. Strong organizational skills, ideally obtained in the capacity of a project leadership or project management role. You will comfortably handle ambiguity, provide pragmatic challenge to colleagues, peers, and leadership, and are not afraid to roll up your sleeves and dive into the details. You think outside the box, coming up with solutions in times of ambiguity. A self-starter with strong influencing skills and a willingness to work across multiple functions and at varying levels of seniority. Hands-on mindset - willing to do what it takes and set expectations for others to do the same. Tact and diplomacy. Proven experience working collaboratively with a range of stakeholders including Technology, Operations, Legal, Risk, and Compliance. Benefits of working at Bank of America UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons. 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum. The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, etc. Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters. Ability to donate to charities of your choice directly through payroll and the bank will match your contribution. Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local community. Bank of America Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
What we're looking for: We are seeking a skilled and motivated Lead Software Developer to join our dynamic team. In this crucial role, you will lead a group of developers, fostering a collaborative environment and guiding them towards excellence. Your responsibilities include overseeing project execution, providing technical expertise, and ensuring code quality. As a mentor and coach, you will nurture professional growth, encourage innovative thinking, and facilitate skill development. Your leadership will drive the team's success, enabling the delivery of high-quality software solutions for our clients. Mercator Lead Developers perform a critical role in our technical teams. They build solutions that intrinsically meet end-user requirements and ensure the product being developed is aligned with their needs whilst delivering business value. You yourself may also be situated on a key client project and supporting other developers who aren't your immediate reports. As Lead Software Developer in Mercator you will: Report to the Chief Technology Officer, providing key operational information about projects and collective updates on developers' performance. Help nurture our thriving development community, working closely with our Community Manager. Evangelise software development and promote best practice across all our technical teams. Provide essential support, coaching and mentoring to other developers. Continuously monitor and assess the skills and capabilities of our developers and suggesting appropriate interventions to help them grow and mature in their roles. Participate in the wider technical communities of service (inside and outside of Mercator), building relationships, sharing agile best practice and knowledge. Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments. Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of digital services. Assist the Senior Leadership Team with bids and tenders. Knowledge/experience: Practical experience of user centred design and user needs analysis. Proven ability to challenge and remove any unnecessary barriers to service delivery. Demonstrable understanding of the digital landscape and the opportunities for service improvement and innovation offered by digital technology. Proven ability to manage stakeholders, prioritising and managing business expectations and requirements. Strong negotiation skills and the proven ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes. Demonstrable experience of current agile project management practices Ability to apply critical thinking and drive creativity and innovation across our technical teams. Experience of open source and cloud platforms. Experience of working in fixed time variable scope projects. Experience in the design, delivery and operational management of high quality, user-focused digital services in Government Digital Data & Technology is desirable. Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Jan 22, 2025
Full time
What we're looking for: We are seeking a skilled and motivated Lead Software Developer to join our dynamic team. In this crucial role, you will lead a group of developers, fostering a collaborative environment and guiding them towards excellence. Your responsibilities include overseeing project execution, providing technical expertise, and ensuring code quality. As a mentor and coach, you will nurture professional growth, encourage innovative thinking, and facilitate skill development. Your leadership will drive the team's success, enabling the delivery of high-quality software solutions for our clients. Mercator Lead Developers perform a critical role in our technical teams. They build solutions that intrinsically meet end-user requirements and ensure the product being developed is aligned with their needs whilst delivering business value. You yourself may also be situated on a key client project and supporting other developers who aren't your immediate reports. As Lead Software Developer in Mercator you will: Report to the Chief Technology Officer, providing key operational information about projects and collective updates on developers' performance. Help nurture our thriving development community, working closely with our Community Manager. Evangelise software development and promote best practice across all our technical teams. Provide essential support, coaching and mentoring to other developers. Continuously monitor and assess the skills and capabilities of our developers and suggesting appropriate interventions to help them grow and mature in their roles. Participate in the wider technical communities of service (inside and outside of Mercator), building relationships, sharing agile best practice and knowledge. Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments. Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of digital services. Assist the Senior Leadership Team with bids and tenders. Knowledge/experience: Practical experience of user centred design and user needs analysis. Proven ability to challenge and remove any unnecessary barriers to service delivery. Demonstrable understanding of the digital landscape and the opportunities for service improvement and innovation offered by digital technology. Proven ability to manage stakeholders, prioritising and managing business expectations and requirements. Strong negotiation skills and the proven ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes. Demonstrable experience of current agile project management practices Ability to apply critical thinking and drive creativity and innovation across our technical teams. Experience of open source and cloud platforms. Experience of working in fixed time variable scope projects. Experience in the design, delivery and operational management of high quality, user-focused digital services in Government Digital Data & Technology is desirable. Applicants must have the right to work in the UK and the ability to pass BPSS vetting
South East Coast Ambulance Service NHS Foundation Trust
Crawley, Sussex
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to 'support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities'. We are rated 'Good' for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust. Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website. Job overview The Chief Digital Information Officer (CDIO) is a key member of the Executive Team (non-voting). As a member of the Board and the Senior Management Team, the CDIO will provide expertise and leverage informatics and business intelligence to add value, enhancing the Trust's use of both technology and information. Main duties of the job The post holder will be responsible for delivering the recently completed Digital Strategy in a timely and cost-effective manner, ensuring that we get the basics right, supporting the organisation with robust, performant, functional and user-friendly IT systems, and for continually developing and delivering an effective 'Digital and Data Strategy' for the Trust and, where appropriate, its partners. This will include leadership and participation in projects internally and externally at local and national levels. The CDIO will lead on all aspects of technology, providing strategy, vision, and leadership to ensure the Trust keeps pace with prevailing trends both within the healthcare and wider technology community. The CDIO will undertake a strategic thought leadership capacity in terms of wider information and informatics visualisation and end-user experience. This will include transforming the organisation to be truly insight-driven using technology such as Data Lakes, Enterprise Data Warehouses, data mining, and data analytics. The post holder will set rigorous technical, day-to-day service, portfolio, programme and project management capability based on industry standard ways of working (e.g., ITIL, CMM, PRINCE2, PfMP). Working for our organisation Option to join NHS pension scheme A minimum of 27 days' holiday each year, increasing after 5 years' service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Access to NHS discounts, offering NHS employees a range of money-saving deals. Detailed job description and main responsibilities The post holder will be responsible for all of the Trust's business-critical IT, technical and software solutions including, but not limited to, Computer Aided Dispatch (CAD), ePCR, e-Mail radio, and mobile data transmission to in-vehicle Mobile Data Terminals, corporate systems, infrastructure (voice, data, end-user and technical environments). The CDIO will need to understand and manage technologies and systems in a mixed environment, making best use of our in-house teams, shared services, and outsourced partners. The CDIO will have a strong strategic and commercial understanding of technology and business intelligence and how it impacts a complex organisation. They will be comfortable with strategic and technical discussions at board level regarding the deployment of technology and its impact on the business. The CDIO is expected to design and build an effective organisation to monitor Trust performance using data and information from the Trust systems to provide insights and enable an enhanced level of performance to check, challenge and support improved care delivery. The postholder will be responsible for a budget of approximately £11million and will oversee a team of approximately 80. Person specification Technical skills Degree in a relevant subject or equivalent experience Senior level experience managing a large CDIO function Experience of leading on Information Governance function Evidence of adopting best practices in leading and implementing major CDIO programmes. Knowledge SIRO Information Governance systems Experience Board level or equivalent experience Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated. The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities, and services to support staff from different backgrounds. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disabilities who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups. The Equality Act 2010 protects disabled people - including those with long-term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable. When completing the application, please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process. Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old. Should you require an application form in an alternative format including large print or braille, please contact stating the vacancy reference number and we will be happy to provide this. Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Please note that we contact all applicants via Trac Jobs and would advise you to check your Trac Jobs account regularly. Follow our recruitment on and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on LinkedIn under South East Coast Ambulance Service NHS Foundation Trust.
Jan 22, 2025
Full time
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to 'support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities'. We are rated 'Good' for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust. Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website. Job overview The Chief Digital Information Officer (CDIO) is a key member of the Executive Team (non-voting). As a member of the Board and the Senior Management Team, the CDIO will provide expertise and leverage informatics and business intelligence to add value, enhancing the Trust's use of both technology and information. Main duties of the job The post holder will be responsible for delivering the recently completed Digital Strategy in a timely and cost-effective manner, ensuring that we get the basics right, supporting the organisation with robust, performant, functional and user-friendly IT systems, and for continually developing and delivering an effective 'Digital and Data Strategy' for the Trust and, where appropriate, its partners. This will include leadership and participation in projects internally and externally at local and national levels. The CDIO will lead on all aspects of technology, providing strategy, vision, and leadership to ensure the Trust keeps pace with prevailing trends both within the healthcare and wider technology community. The CDIO will undertake a strategic thought leadership capacity in terms of wider information and informatics visualisation and end-user experience. This will include transforming the organisation to be truly insight-driven using technology such as Data Lakes, Enterprise Data Warehouses, data mining, and data analytics. The post holder will set rigorous technical, day-to-day service, portfolio, programme and project management capability based on industry standard ways of working (e.g., ITIL, CMM, PRINCE2, PfMP). Working for our organisation Option to join NHS pension scheme A minimum of 27 days' holiday each year, increasing after 5 years' service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Access to NHS discounts, offering NHS employees a range of money-saving deals. Detailed job description and main responsibilities The post holder will be responsible for all of the Trust's business-critical IT, technical and software solutions including, but not limited to, Computer Aided Dispatch (CAD), ePCR, e-Mail radio, and mobile data transmission to in-vehicle Mobile Data Terminals, corporate systems, infrastructure (voice, data, end-user and technical environments). The CDIO will need to understand and manage technologies and systems in a mixed environment, making best use of our in-house teams, shared services, and outsourced partners. The CDIO will have a strong strategic and commercial understanding of technology and business intelligence and how it impacts a complex organisation. They will be comfortable with strategic and technical discussions at board level regarding the deployment of technology and its impact on the business. The CDIO is expected to design and build an effective organisation to monitor Trust performance using data and information from the Trust systems to provide insights and enable an enhanced level of performance to check, challenge and support improved care delivery. The postholder will be responsible for a budget of approximately £11million and will oversee a team of approximately 80. Person specification Technical skills Degree in a relevant subject or equivalent experience Senior level experience managing a large CDIO function Experience of leading on Information Governance function Evidence of adopting best practices in leading and implementing major CDIO programmes. Knowledge SIRO Information Governance systems Experience Board level or equivalent experience Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated. The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities, and services to support staff from different backgrounds. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disabilities who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups. The Equality Act 2010 protects disabled people - including those with long-term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable. When completing the application, please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process. Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old. Should you require an application form in an alternative format including large print or braille, please contact stating the vacancy reference number and we will be happy to provide this. Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Please note that we contact all applicants via Trac Jobs and would advise you to check your Trac Jobs account regularly. Follow our recruitment on and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on LinkedIn under South East Coast Ambulance Service NHS Foundation Trust.
The Role Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a permanent role with travel across the Greater Manchester area. The core working hours are Monday to Friday 8am-4:30pm. The Customer You will be working on the delivery of a Social Housing project across the greater Manchester area. This role is perfect for someone who is passionate about enhancing customer and client satisfaction. As a Customer Liaison Officer, you will collaborate closely with tenants, providing invaluable support to our Site Team to ensure seamless project delivery and heightened customer experiences. Duties and Responsibilities Lead resident and community engagement initiatives, building strong relationships with local communities. Deliver clear and effective communications to customers and residents about the nature and scope of works. Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically. Coordinate access arrangements to ensure works are delivered smoothly and on schedule. Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions. Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation. What You Will Need Essential criteria: Previous experience of working in a similar role Ability to deal with sensitive situations Resilience and strong negotiation skills Proficiency in Microsoft Office Full Driving Licence Desirable criteria: Experience of working within the Social Housing sector Benefits Competitive salary based on experience with profit related bonus Salary sacrifice car lease OR Motor Expenditure Allowance (£3,500) 25 days annual leave + bank holidays + your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.
Jan 22, 2025
Full time
The Role Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a permanent role with travel across the Greater Manchester area. The core working hours are Monday to Friday 8am-4:30pm. The Customer You will be working on the delivery of a Social Housing project across the greater Manchester area. This role is perfect for someone who is passionate about enhancing customer and client satisfaction. As a Customer Liaison Officer, you will collaborate closely with tenants, providing invaluable support to our Site Team to ensure seamless project delivery and heightened customer experiences. Duties and Responsibilities Lead resident and community engagement initiatives, building strong relationships with local communities. Deliver clear and effective communications to customers and residents about the nature and scope of works. Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically. Coordinate access arrangements to ensure works are delivered smoothly and on schedule. Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions. Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation. What You Will Need Essential criteria: Previous experience of working in a similar role Ability to deal with sensitive situations Resilience and strong negotiation skills Proficiency in Microsoft Office Full Driving Licence Desirable criteria: Experience of working within the Social Housing sector Benefits Competitive salary based on experience with profit related bonus Salary sacrifice car lease OR Motor Expenditure Allowance (£3,500) 25 days annual leave + bank holidays + your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.
Hanover Fox International
Bristol, Gloucestershire
Chief Operating Officer : Closed to new applicants An outstanding opportunity to apply your leadership and organisation skills in a fast-paced, dynamic national charity. Action for M.E. supports people with Myalgic Encephalomyelitis (M.E., also sometimes called Chronic Fatigue Syndrome or CFS) to secure the care and support they need, while raising understanding of the disease and investing in research to develop a greater understanding of the illness. Founded in 1987, it has merged with three other M.E.-related charities in the last six years and played a leading role in advising the government to commit to developing a national delivery plan for M.E. earlier this year. The staff team is approximately 40 strong, and income typically exceeds £1 million per annum - providing services directly to those with the illness through information, direct medical interventions, and support. The environment is incredibly fast-paced and characterized by significant change, with the head office near Bristol and the team based flexibly and remotely across the UK. THE ROLE Lead, support, and inspire the senior leadership team of up to five to drive the day-to-day operations of the charity. Employ strategic financial acumen to ensure the charity fulfills its purpose sustainably and that all financial procedures are robust. Refine and adjust the implementation of the communications and public affairs strategy as circumstances demand. Support the CEO with an extensive and demanding external stakeholder engagement programme. THE CANDIDATE Extensive leadership and management experience, ideally in the charitable sector, with the ability to inspire and manage a diverse team across a range of functions. A proven ability to provide strategic financial commentary to the Trustee board, possibly as a qualified accountant. Expertise in communications and public affairs to drive awareness of an issue is an advantage. An empathy with the purpose and cause of the charity. REWARDS Very competitive salary plus benefits, flexible location.
Jan 22, 2025
Full time
Chief Operating Officer : Closed to new applicants An outstanding opportunity to apply your leadership and organisation skills in a fast-paced, dynamic national charity. Action for M.E. supports people with Myalgic Encephalomyelitis (M.E., also sometimes called Chronic Fatigue Syndrome or CFS) to secure the care and support they need, while raising understanding of the disease and investing in research to develop a greater understanding of the illness. Founded in 1987, it has merged with three other M.E.-related charities in the last six years and played a leading role in advising the government to commit to developing a national delivery plan for M.E. earlier this year. The staff team is approximately 40 strong, and income typically exceeds £1 million per annum - providing services directly to those with the illness through information, direct medical interventions, and support. The environment is incredibly fast-paced and characterized by significant change, with the head office near Bristol and the team based flexibly and remotely across the UK. THE ROLE Lead, support, and inspire the senior leadership team of up to five to drive the day-to-day operations of the charity. Employ strategic financial acumen to ensure the charity fulfills its purpose sustainably and that all financial procedures are robust. Refine and adjust the implementation of the communications and public affairs strategy as circumstances demand. Support the CEO with an extensive and demanding external stakeholder engagement programme. THE CANDIDATE Extensive leadership and management experience, ideally in the charitable sector, with the ability to inspire and manage a diverse team across a range of functions. A proven ability to provide strategic financial commentary to the Trustee board, possibly as a qualified accountant. Expertise in communications and public affairs to drive awareness of an issue is an advantage. An empathy with the purpose and cause of the charity. REWARDS Very competitive salary plus benefits, flexible location.
Hanover Fox International
Bristol, Gloucestershire
Chief Operating Officer : Closed to new applicants An outstanding opportunity to apply your leadership and organisation skills in a fast paced, dynamic national charity. Action for M.E. supports people with Myalgic Encephalomyelitis (M.E. also sometimes called Chronic Fatigue Syndrome or CFS) to secure the care and support they need, at the same time as raising understanding of the disease and investing in research to develop a greater understanding of the illness. Founded in 1987, it has merged with three other M.E. related charities in the last six years, and played a leading role in advising the government to commit to developing a national delivery plan for M.E. earlier this year. The staff team is c.40 strong and income is typically well over £1m per annum - it provides services direct to those with the illness through information, direct medical interventions and support. Incredibly fast paced in an environment of significant change, the head office is near Bristol, with the team based flexibly and remotely across the UK, in the main. THE ROLE Lead, support and inspire the senior leadership team of up to five to drive the day to day operations of the charity. Employ strategic financial acumen to ensure the Charity fulfils its purpose in a sustainable manner and all financial procedures are robust. Refine and adjust the implementation of the communications and public affairs strategy as circumstances demand. Support the CEO with an extensive and demanding external stakeholder engagement programme. THE CANDIDATE Extensive leadership and management experience, ideally in the charitable sector. Able to inspire and manage a diverse team across a range of functions. A proven ability to provide strategic financial commentary to the Trustee board, possibly as a qualified accountant. Expertise of communications and public affairs to drive awareness of an issue is an advantage. An empathy with the purpose and cause of the charity. REWARDS Very competitive salary plus benefits, Flexible location
Jan 22, 2025
Full time
Chief Operating Officer : Closed to new applicants An outstanding opportunity to apply your leadership and organisation skills in a fast paced, dynamic national charity. Action for M.E. supports people with Myalgic Encephalomyelitis (M.E. also sometimes called Chronic Fatigue Syndrome or CFS) to secure the care and support they need, at the same time as raising understanding of the disease and investing in research to develop a greater understanding of the illness. Founded in 1987, it has merged with three other M.E. related charities in the last six years, and played a leading role in advising the government to commit to developing a national delivery plan for M.E. earlier this year. The staff team is c.40 strong and income is typically well over £1m per annum - it provides services direct to those with the illness through information, direct medical interventions and support. Incredibly fast paced in an environment of significant change, the head office is near Bristol, with the team based flexibly and remotely across the UK, in the main. THE ROLE Lead, support and inspire the senior leadership team of up to five to drive the day to day operations of the charity. Employ strategic financial acumen to ensure the Charity fulfils its purpose in a sustainable manner and all financial procedures are robust. Refine and adjust the implementation of the communications and public affairs strategy as circumstances demand. Support the CEO with an extensive and demanding external stakeholder engagement programme. THE CANDIDATE Extensive leadership and management experience, ideally in the charitable sector. Able to inspire and manage a diverse team across a range of functions. A proven ability to provide strategic financial commentary to the Trustee board, possibly as a qualified accountant. Expertise of communications and public affairs to drive awareness of an issue is an advantage. An empathy with the purpose and cause of the charity. REWARDS Very competitive salary plus benefits, Flexible location
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. Job Purpose The postholder will be a member of the Audit and Assurance function within the Portfolio Management Office (PMO), who will support the internal assurance and audit programme, support management of the audit programme for adult education service providers, management of the investigations and allegations process, contract management of external audit firms, contribute to any other assurance requirement on the unit's programme , and delivery of a full-range of records management and data governance service and support to the Skills and Employment Unit. Principal Accountabilities 1. Support with elements of the development and management of a programme of internal assurance on Skills and Employment Unit Programmes and Projects, (areas for investigation to be identified based on risks decided by the Skills and Employment Unit Senior Management Team), to include: a. Supporting the coordination of the Mayor's Office for Policing and Crime (MOPAC) internal control audits for the Unit's programmes - this includes preparing for audit, liaising with auditors and liaising with other teams in the Unit to supply the data and information requested by the auditors, reporting on findings to Senior Management Team (SMT) and overseeing the Unit's response. b. Working with the GLA Skills and Employment Unit Portfolio Office and Delivery colleagues who are process owners to improve/develop effective controls following findings and recommendations from audits. c. Supporting closure processes to ensure that all documentation required to satisfy internal or external Audit or Freedom of Information requests is retained and stored appropriately. 2. Support elements of the development and management of the Provider Audit programme for all Skills and Employment Unit Programmes to include: a. Procurement and contract management of external auditors b. Working with Delivery and the Funding Policy & Systems team colleagues to establish and collate the samples for audit c. Providing the provider audit reports to Delivery colleagues for any follow up action. d. Identification and collation of common errors and themes to improve the delivery of Skills and Employment Programmes. e. Drafting board papers for Assistant Directors sign-off on audit approaches 3. Coordinate external audits (as required) by our Funders or other interested parties to include: a. Leading external auditor meetings between the Audit & Assurance Team, Delivery and other internal colleagues, and providers. b. Liaising with internal teams to ensure that they supply the data and information requested by the auditors. c. Supporting coordination of the Unit's response to auditors, and d. Supporting reporting findings to Skills for Londoners Programmes Board and the Skills and Employment Unit Senior Management Team. 4. Contribute to and support a range of records management and data governance services and support to the Skills and Employment Unit in adhering to GLA policies and procedures to include; a. Contribute to the development of a Skills Data Governance Strategy b. Supporting the delivery of the annual Information Asset Register and Record of Processing Activities in compliance with the FOI section 46 Code of Practice and GDPR c. Providing project support and advice and lead on data governance document collation and drafting including, but not limited to, Data Sharing Agreements; Privacy Notices; Data Protection Impact Assessments; and data sharing applications. 5. Manage the allegations and learner complaints process to include: a. Liaising with GLA Delivery colleagues regarding communications with provider, MOPAC, legal and external parties and assisting as required b. Supporting the management, investigation and response to complaints. This will include assisting delivery colleagues as necessary. c. Supporting routine reviews of activities, to ensure that actions are delivered within desired timelines. d. Providing routine reviews of the effectiveness of the approach and assuring alignment with legislative requirements 6. Support any other assurance requirements on the unit's programmes, for example the annual Dept. for Education funding assurance response including statements/letters to funders 7. Produce periodic reports for the Skills for Londoners Programmes Board 8. Produce and present internal training presentations 9. Manage budget for internal and external audit and support Senior Managers to identify funding for new programmes 10. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Technical requirements/experience/qualifications • Relevant qualification (e.g., Degree, ISO 9001 etc.) or equivalent experience • Demonstrable experience in assurance and quality management in complex programme and project environments • Demonstrable understanding of the rules and regulations that govern the delivery of mainstream national and/or local skills and employment delivery programmes, and associated reporting and political drivers • Thorough knowledge of project management, project control techniques or contract management • Demonstrable understanding of data governance tools and frameworks • Evidence of clear personal, verbal and written communication skills, and of ability to communicate complex issues to a range of audiences effectively, including using data visualisation techniques. • Evidence of well-developed IT skills, solid experience of using financial management systems and processes, and excellent report writing skills. Behavioural competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: • Communicates openly and inclusively with internal and external stakeholders • Clearly articulates the key points of an argument, in both verbal and written communication • Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively • Challenges the views of others in an open and constructive way • Presents a credible and positive image both internally and externally Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance: • Monitors allocation of resources, anticipating changing requirements that may impact work delivery • Ensures evaluation processes are in place to measure project benefits • Gains buy-in and commitment to project delivery from diverse stakeholders • Implements quality measures to ensure directorate output is of a high standard • Translates political vision into action plans and deliverables Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance • Processes and distils a variety of information to understand a problem fully • Proposes options for solutions to presented problems • Builds on the ideas of others to encourage creative problem solving • Thinks laterally about own work, considering different ways to approach problems • Seeks the opinions and experiences of others to understand different approaches to problem solving
Jan 22, 2025
Full time
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. Job Purpose The postholder will be a member of the Audit and Assurance function within the Portfolio Management Office (PMO), who will support the internal assurance and audit programme, support management of the audit programme for adult education service providers, management of the investigations and allegations process, contract management of external audit firms, contribute to any other assurance requirement on the unit's programme , and delivery of a full-range of records management and data governance service and support to the Skills and Employment Unit. Principal Accountabilities 1. Support with elements of the development and management of a programme of internal assurance on Skills and Employment Unit Programmes and Projects, (areas for investigation to be identified based on risks decided by the Skills and Employment Unit Senior Management Team), to include: a. Supporting the coordination of the Mayor's Office for Policing and Crime (MOPAC) internal control audits for the Unit's programmes - this includes preparing for audit, liaising with auditors and liaising with other teams in the Unit to supply the data and information requested by the auditors, reporting on findings to Senior Management Team (SMT) and overseeing the Unit's response. b. Working with the GLA Skills and Employment Unit Portfolio Office and Delivery colleagues who are process owners to improve/develop effective controls following findings and recommendations from audits. c. Supporting closure processes to ensure that all documentation required to satisfy internal or external Audit or Freedom of Information requests is retained and stored appropriately. 2. Support elements of the development and management of the Provider Audit programme for all Skills and Employment Unit Programmes to include: a. Procurement and contract management of external auditors b. Working with Delivery and the Funding Policy & Systems team colleagues to establish and collate the samples for audit c. Providing the provider audit reports to Delivery colleagues for any follow up action. d. Identification and collation of common errors and themes to improve the delivery of Skills and Employment Programmes. e. Drafting board papers for Assistant Directors sign-off on audit approaches 3. Coordinate external audits (as required) by our Funders or other interested parties to include: a. Leading external auditor meetings between the Audit & Assurance Team, Delivery and other internal colleagues, and providers. b. Liaising with internal teams to ensure that they supply the data and information requested by the auditors. c. Supporting coordination of the Unit's response to auditors, and d. Supporting reporting findings to Skills for Londoners Programmes Board and the Skills and Employment Unit Senior Management Team. 4. Contribute to and support a range of records management and data governance services and support to the Skills and Employment Unit in adhering to GLA policies and procedures to include; a. Contribute to the development of a Skills Data Governance Strategy b. Supporting the delivery of the annual Information Asset Register and Record of Processing Activities in compliance with the FOI section 46 Code of Practice and GDPR c. Providing project support and advice and lead on data governance document collation and drafting including, but not limited to, Data Sharing Agreements; Privacy Notices; Data Protection Impact Assessments; and data sharing applications. 5. Manage the allegations and learner complaints process to include: a. Liaising with GLA Delivery colleagues regarding communications with provider, MOPAC, legal and external parties and assisting as required b. Supporting the management, investigation and response to complaints. This will include assisting delivery colleagues as necessary. c. Supporting routine reviews of activities, to ensure that actions are delivered within desired timelines. d. Providing routine reviews of the effectiveness of the approach and assuring alignment with legislative requirements 6. Support any other assurance requirements on the unit's programmes, for example the annual Dept. for Education funding assurance response including statements/letters to funders 7. Produce periodic reports for the Skills for Londoners Programmes Board 8. Produce and present internal training presentations 9. Manage budget for internal and external audit and support Senior Managers to identify funding for new programmes 10. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Technical requirements/experience/qualifications • Relevant qualification (e.g., Degree, ISO 9001 etc.) or equivalent experience • Demonstrable experience in assurance and quality management in complex programme and project environments • Demonstrable understanding of the rules and regulations that govern the delivery of mainstream national and/or local skills and employment delivery programmes, and associated reporting and political drivers • Thorough knowledge of project management, project control techniques or contract management • Demonstrable understanding of data governance tools and frameworks • Evidence of clear personal, verbal and written communication skills, and of ability to communicate complex issues to a range of audiences effectively, including using data visualisation techniques. • Evidence of well-developed IT skills, solid experience of using financial management systems and processes, and excellent report writing skills. Behavioural competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: • Communicates openly and inclusively with internal and external stakeholders • Clearly articulates the key points of an argument, in both verbal and written communication • Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively • Challenges the views of others in an open and constructive way • Presents a credible and positive image both internally and externally Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance: • Monitors allocation of resources, anticipating changing requirements that may impact work delivery • Ensures evaluation processes are in place to measure project benefits • Gains buy-in and commitment to project delivery from diverse stakeholders • Implements quality measures to ensure directorate output is of a high standard • Translates political vision into action plans and deliverables Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance • Processes and distils a variety of information to understand a problem fully • Proposes options for solutions to presented problems • Builds on the ideas of others to encourage creative problem solving • Thinks laterally about own work, considering different ways to approach problems • Seeks the opinions and experiences of others to understand different approaches to problem solving
Digital Marketing Executive London Up to £32,000 + Excellent Benefits We have an exciting opportunity for a Digital Marketing Executive to work with a fantastic organisation. This role offers a competitive salary of £32,000 plus excellent benefits. You ll work in a hybrid capacity, with two days a week in the office in London and three days working from home. The successful candidate will be part of a dynamic team, engaging with both UK and international colleagues to support digital marketing campaigns for B2C clients and member engagement initiatives for a prestigious professional membership body. This is a fantastic opportunity for someone looking to further their career in digital marketing! Duties & Responsibilities: Develop and manage email campaigns and event pages, ensuring they follow brand guidelines and meet objectives. Administer day-to-day member engagement plans, liaising with stakeholders, members, and groups. Provide support in managing LinkedIn groups and handling the invitation process. Assist with digital content creation, including basic image editing and PowerPoint/Word document creation. Analyse data to assess the effectiveness of engagement efforts and generate detailed reports. What Experience is Required: Proven experience in digital marketing, including email campaigns and social media engagement. Experience with CRM systems (D365 experience is a plus). Strong skills in data analysis, reporting, and audience segmentation. Salary & Benefits: Salary: £32,000 per annum. Benefits: A generous benefits package including flexible working, career development opportunities, and more. Location: The position is hybrid with two days a week based in London and three days from home. How to Apply: To apply, please send your CV in strict confidence to Skye McLellan at CV Screen. Alternate Job Titles: Digital Marketing Coordinator Member Engagement Officer Marketing Communications Executive Digital Campaign Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Jan 22, 2025
Full time
Digital Marketing Executive London Up to £32,000 + Excellent Benefits We have an exciting opportunity for a Digital Marketing Executive to work with a fantastic organisation. This role offers a competitive salary of £32,000 plus excellent benefits. You ll work in a hybrid capacity, with two days a week in the office in London and three days working from home. The successful candidate will be part of a dynamic team, engaging with both UK and international colleagues to support digital marketing campaigns for B2C clients and member engagement initiatives for a prestigious professional membership body. This is a fantastic opportunity for someone looking to further their career in digital marketing! Duties & Responsibilities: Develop and manage email campaigns and event pages, ensuring they follow brand guidelines and meet objectives. Administer day-to-day member engagement plans, liaising with stakeholders, members, and groups. Provide support in managing LinkedIn groups and handling the invitation process. Assist with digital content creation, including basic image editing and PowerPoint/Word document creation. Analyse data to assess the effectiveness of engagement efforts and generate detailed reports. What Experience is Required: Proven experience in digital marketing, including email campaigns and social media engagement. Experience with CRM systems (D365 experience is a plus). Strong skills in data analysis, reporting, and audience segmentation. Salary & Benefits: Salary: £32,000 per annum. Benefits: A generous benefits package including flexible working, career development opportunities, and more. Location: The position is hybrid with two days a week based in London and three days from home. How to Apply: To apply, please send your CV in strict confidence to Skye McLellan at CV Screen. Alternate Job Titles: Digital Marketing Coordinator Member Engagement Officer Marketing Communications Executive Digital Campaign Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Job Title: Communications Lead Location : Blackheath, Greenwich Salary: £55,000 - £60,000 Job Type: Full time / Permanent, Flexible / hybrid working About Us: At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College's almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: Morden College is seeking a dynamic Communications Lead to spearhead our internal and external communications work as we launch our new strategic framework in 2025. This pivotal role will drive initiatives that strengthen our brand, enhance engagement with residents and stakeholders, and foster a thriving internal community. Working directly with the CEO, you will have the opportunity to engage with all aspects of our charity's work, influencing communication strategies across print, digital, and physical spaces. This is an exciting opportunity for a communications professional with a passion for excellence, creativity, and making an impact. Duties and Responsibilities: Website Development and Management: Lead the design, content strategy, and launch of Morden College's new website. Ensure the website remains an engaging, up-to-date resource, showcasing our housing, grant-making, resident services, and community work. Resident Engagement: Work with Resident Services to develop and distribute newsletters, email campaigns, posters, and content for electronic noticeboards to keep residents informed and engaged. Collaborate with the Operations Team to deliver clear and impactful signage, menus, and other resident-focused communications. Marketing Materials: Create and manage marketing materials to promote our housing offer and other services effectively. Brand Stewardship: Act as the guardian of Morden College's brand, ensuring consistent and high-quality representation across all communication channels. Provide training, guidance, and support to teams across the charity to maintain on-brand messaging and visuals. Internal Communications: Oversee internal communications to foster a well-connected and thriving staff community. Introduce innovative communication strategies to strengthen collaboration and engagement. About you: Essential Criteria: Minimum of 5 years' experience in a communications and marketing role, preferably within a nonprofit or housing context. Strong understanding of organisational branding and its application across various channels. Proven ability to write and edit compelling copy tailored to diverse audiences. Demonstrable experience with IT tools, including content management systems (CMS) and analytics platforms. Excellent proofreading, copywriting, and editing skills. Proven ability to communicate with a wide range of people and liaise effectively across different teams. Excellent attention to detail and a commitment to delivering high-quality work. Good eye for design and proficiency with design tools such as Canva, Adobe Creative Suite, or similar software. Strong organisational skills and the ability to work in a busy environment with competing demands. Self-motivated and able to work independently, using initiative to solve problems and deliver results. Flexibility and willingness to learn new skills, with a professional and reliable approach. Positive attitude to problem-solving and identifying innovative solutions. Desirable Criteria: Experience in managing digital campaigns or social media strategies. Familiarity with email marketing tools such as Mailchimp or equivalent platforms. Basic understanding of search engine optimisation (SEO) and web analytics. Key Performance Indicators (KPIs): Successful delivery and launch of the new website by the agreed timeline. Increased engagement metrics for resident communications (e.g., newsletter open rates, website visits). Consistent application of Morden College's brand across all outputs. Positive feedback from residents and staff on communication initiatives. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Communications Manager, Public Relations Lead, Communications Director, Head of Communications, Senior Communications Specialist, Corporate Communications Manager, Media Relations Lead, Communications Strategist, PR and Communications Lead, Marketing Communications Manager, Communications Officer, Internal Communications Lead, Communications Coordinator, External Communications Manager, Brand Communications Lead may also be considered.
Jan 22, 2025
Full time
Job Title: Communications Lead Location : Blackheath, Greenwich Salary: £55,000 - £60,000 Job Type: Full time / Permanent, Flexible / hybrid working About Us: At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College's almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: Morden College is seeking a dynamic Communications Lead to spearhead our internal and external communications work as we launch our new strategic framework in 2025. This pivotal role will drive initiatives that strengthen our brand, enhance engagement with residents and stakeholders, and foster a thriving internal community. Working directly with the CEO, you will have the opportunity to engage with all aspects of our charity's work, influencing communication strategies across print, digital, and physical spaces. This is an exciting opportunity for a communications professional with a passion for excellence, creativity, and making an impact. Duties and Responsibilities: Website Development and Management: Lead the design, content strategy, and launch of Morden College's new website. Ensure the website remains an engaging, up-to-date resource, showcasing our housing, grant-making, resident services, and community work. Resident Engagement: Work with Resident Services to develop and distribute newsletters, email campaigns, posters, and content for electronic noticeboards to keep residents informed and engaged. Collaborate with the Operations Team to deliver clear and impactful signage, menus, and other resident-focused communications. Marketing Materials: Create and manage marketing materials to promote our housing offer and other services effectively. Brand Stewardship: Act as the guardian of Morden College's brand, ensuring consistent and high-quality representation across all communication channels. Provide training, guidance, and support to teams across the charity to maintain on-brand messaging and visuals. Internal Communications: Oversee internal communications to foster a well-connected and thriving staff community. Introduce innovative communication strategies to strengthen collaboration and engagement. About you: Essential Criteria: Minimum of 5 years' experience in a communications and marketing role, preferably within a nonprofit or housing context. Strong understanding of organisational branding and its application across various channels. Proven ability to write and edit compelling copy tailored to diverse audiences. Demonstrable experience with IT tools, including content management systems (CMS) and analytics platforms. Excellent proofreading, copywriting, and editing skills. Proven ability to communicate with a wide range of people and liaise effectively across different teams. Excellent attention to detail and a commitment to delivering high-quality work. Good eye for design and proficiency with design tools such as Canva, Adobe Creative Suite, or similar software. Strong organisational skills and the ability to work in a busy environment with competing demands. Self-motivated and able to work independently, using initiative to solve problems and deliver results. Flexibility and willingness to learn new skills, with a professional and reliable approach. Positive attitude to problem-solving and identifying innovative solutions. Desirable Criteria: Experience in managing digital campaigns or social media strategies. Familiarity with email marketing tools such as Mailchimp or equivalent platforms. Basic understanding of search engine optimisation (SEO) and web analytics. Key Performance Indicators (KPIs): Successful delivery and launch of the new website by the agreed timeline. Increased engagement metrics for resident communications (e.g., newsletter open rates, website visits). Consistent application of Morden College's brand across all outputs. Positive feedback from residents and staff on communication initiatives. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Communications Manager, Public Relations Lead, Communications Director, Head of Communications, Senior Communications Specialist, Corporate Communications Manager, Media Relations Lead, Communications Strategist, PR and Communications Lead, Marketing Communications Manager, Communications Officer, Internal Communications Lead, Communications Coordinator, External Communications Manager, Brand Communications Lead may also be considered.
Regional Estates Manager - Northern Are you an experienced leader with a passion for driving operational excellence and delivering outstanding customer service? We have a fantastic opportunity for you! Trustgreen, a leader in open space management, is seeking a dedicated and motivated Regional Estates Manager to join our team. Why Join Us? Leading Innovators: Trustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities. Professional Team: We support many of the top residential housebuilders to create and maintain expertly managed open spaces for the benefit of the local community and the wildlife they support. Customer Service Focused: With an ever-growing portfolio of sites under our management, our customer service-led approach is what sets us apart. Vision for Improvement: Our vision is to continually review, monitor, and improve the way we care for the open spaces we manage. Great Place to Work: We pride ourselves on being a great place to work, valuing the individuals that make up our organisation. Our commitment has been recognised by Investors in People, who recently awarded us silver status. Fun and Engagement: We take fun seriously! From charity events and competitions to our annual team away day, there's always something happening at Trustgreen. The Role As Regional Estates Manager, your primary role will be to oversee all estate related and grounds maintenance operational activities across our northern region, ensuring the highest standards of service delivery, with a focus on achieving gross profit margins, driving operation excellence, and ensuring exceptional customer satisfaction. Reporting directly to the Operations Director, the successful candidate will motivate and lead our dedicated team of Estate Officers, whilst continuing to maintain our high standards. The Person We are looking for a motivated, passionate and committed individual who is driven to deliver excellence every day and doesn t settle for good enough . You should be experienced in managing operational and/or delivery teams, with a proven track record of maintaining high standards, improving performance and delivering growth. Whilst experience in estate management (grounds maintenance, arboriculture, landscaping and estates services), property management or working within the housebuilding sector or green services environment would be an advantage, what is important is the willingness and ability to do the right thing. Main Responsibilities: Lead and mentor our team of Estates Officers within the northern region to ensure all on-site operational activities meet the highest standards. Continuously monitor performance and quality of on-site operations. Deliver outstanding customer service, ensuring satisfaction across all touchpoints. Monitor and drive financial performance, ensuring profitability across operational activities within the northern region. Ensuring compliance to company standards and procedures. Prepare and present monthly reports to the board of directors on operations, targets and revenue. Acting as the main point of contact for assigned clients, fostering and nurturing strong professional relationships. Key Skills: Experience in operations management, particularly in project deliver or estates. management, with a proven track record in a leadership role. Excellent communications skills, both verbal and written. Contractor Control and Engagement. Knowledge of a Qube Property Management System is advantageous although not essential as full training will be provided. Ability to multitask and work efficiently to agreed deadlines. Highly motivated, reliable, with the commitment to complete activities. Planning and organisation of individual and team workloads and work streams to identify priorities. Ability to work under pressure in a fast-paced environment. The Opportunity This is a significant role within Trustgreen, where the right individual will have the opportunity to directly contribute to the successful delivery of our core business activities within the northern region. You will be part of a company that values its team members and contributes positively to the community and environment. If you're ready to join a dynamic team and make a difference, we'd love to hear from you! Benefits: Working with a dynamic and dedicated team Company events Company pension 25 days holiday plus an additional day for each year of service Day off for your birthday On-site parking
Jan 22, 2025
Full time
Regional Estates Manager - Northern Are you an experienced leader with a passion for driving operational excellence and delivering outstanding customer service? We have a fantastic opportunity for you! Trustgreen, a leader in open space management, is seeking a dedicated and motivated Regional Estates Manager to join our team. Why Join Us? Leading Innovators: Trustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities. Professional Team: We support many of the top residential housebuilders to create and maintain expertly managed open spaces for the benefit of the local community and the wildlife they support. Customer Service Focused: With an ever-growing portfolio of sites under our management, our customer service-led approach is what sets us apart. Vision for Improvement: Our vision is to continually review, monitor, and improve the way we care for the open spaces we manage. Great Place to Work: We pride ourselves on being a great place to work, valuing the individuals that make up our organisation. Our commitment has been recognised by Investors in People, who recently awarded us silver status. Fun and Engagement: We take fun seriously! From charity events and competitions to our annual team away day, there's always something happening at Trustgreen. The Role As Regional Estates Manager, your primary role will be to oversee all estate related and grounds maintenance operational activities across our northern region, ensuring the highest standards of service delivery, with a focus on achieving gross profit margins, driving operation excellence, and ensuring exceptional customer satisfaction. Reporting directly to the Operations Director, the successful candidate will motivate and lead our dedicated team of Estate Officers, whilst continuing to maintain our high standards. The Person We are looking for a motivated, passionate and committed individual who is driven to deliver excellence every day and doesn t settle for good enough . You should be experienced in managing operational and/or delivery teams, with a proven track record of maintaining high standards, improving performance and delivering growth. Whilst experience in estate management (grounds maintenance, arboriculture, landscaping and estates services), property management or working within the housebuilding sector or green services environment would be an advantage, what is important is the willingness and ability to do the right thing. Main Responsibilities: Lead and mentor our team of Estates Officers within the northern region to ensure all on-site operational activities meet the highest standards. Continuously monitor performance and quality of on-site operations. Deliver outstanding customer service, ensuring satisfaction across all touchpoints. Monitor and drive financial performance, ensuring profitability across operational activities within the northern region. Ensuring compliance to company standards and procedures. Prepare and present monthly reports to the board of directors on operations, targets and revenue. Acting as the main point of contact for assigned clients, fostering and nurturing strong professional relationships. Key Skills: Experience in operations management, particularly in project deliver or estates. management, with a proven track record in a leadership role. Excellent communications skills, both verbal and written. Contractor Control and Engagement. Knowledge of a Qube Property Management System is advantageous although not essential as full training will be provided. Ability to multitask and work efficiently to agreed deadlines. Highly motivated, reliable, with the commitment to complete activities. Planning and organisation of individual and team workloads and work streams to identify priorities. Ability to work under pressure in a fast-paced environment. The Opportunity This is a significant role within Trustgreen, where the right individual will have the opportunity to directly contribute to the successful delivery of our core business activities within the northern region. You will be part of a company that values its team members and contributes positively to the community and environment. If you're ready to join a dynamic team and make a difference, we'd love to hear from you! Benefits: Working with a dynamic and dedicated team Company events Company pension 25 days holiday plus an additional day for each year of service Day off for your birthday On-site parking
Chief Technology Officer (CTO) : Location: Glasgow Office (main base), Chelmsford Office, home and occasionally any other location deemed suitable. Hours: Monday Friday, 09 30. However, you will be required to work outside these hours as and when needed to meet organisational demands Salary: £100k - £120k Role Overview We are seeking a dynamic and visionary Chief Technology Officer (CTO) to lead technological strategy, innovation, and operations on behalf of our client. This senior executive role involves shaping and delivering a comprehensive technology roadmap that supports business growth, operational excellence, and customer satisfaction. Overseeing key functions such as software development, IT infrastructure, cybersecurity, and product innovation, the CTO ensures all technology initiatives align with organisational objectives. By collaborating with stakeholders, the CTO identifies opportunities to enhance customer experiences, streamline operations, and maintain a competitive edge. This hands-on role requires a strategic mindset, the ability to deliver scalable and secure systems, and a commitment to fostering innovation while meeting compliance standards. Flexibility, a valid UK driving licence, and adaptability to diverse demands are essential, with significant opportunities for professional growth in this dynamic position. Key Responsibilities Strategic Leadership Develop and execute the organisation s technology strategy in alignment with business objectives. Advise the executive team on emerging technologies and market trends to maintain a competitive edge. Innovation and Development Lead the design and delivery of innovative, scalable, and secure technology solutions. Foster a culture of continuous improvement and product innovation across teams. Infrastructure and Security Ensure the reliability, scalability, and performance of IT systems, including disaster recovery and business continuity planning. Implement robust cybersecurity measures and ensure compliance with regulatory standards, such as GDPR and ISO 27001. Team Leadership and Collaboration Recruit, mentor, and develop high-performing technology teams. Act as a bridge between technical teams and business units, ensuring solutions address key challenges and deliver measurable results. Operational Excellence Modernise legacy systems, drive digital transformation, and champion emerging technologies, including AI and machine learning. Manage technology budgets effectively and build strong vendor relationships. Stakeholder Engagement and Representation Collaborate with internal teams to identify opportunities for technology to enhance customer experience, streamline operations, and drive revenue. Represent the organisation at industry events, conferences, and client engagements. General Responsibilities Work closely with the CEO or senior leaders to ensure alignment on strategic objectives and business goals. Plan, organise, and manage personal workload and that of the technology team to meet deadlines and deliver projects effectively. Provide expert advice and guidance on various technology-related challenges, offering creative solutions and ensuring successful implementation. Maintain in-depth knowledge of current and emerging systems relevant to the organisation s needs, identifying opportunities for improvement and recommending suitable technology investments. Contribute to process refinement and continuous improvement activities to achieve best practices, improve quality, and maximise efficiency across the organisation. Lead additional approved projects as required by the organisation, ensuring timely delivery and meeting organisational objectives. Ensure that all company-issued technology and assets are handled securely, responsibly, and in compliance with organisational policies and regulations. Demonstrate flexibility by supporting project activities outside of standard working hours when critical deadlines must be met. Adhere to data protection regulations, internal security policies, and other relevant compliance standards to ensure the integrity and confidentiality of organisational information. Contribute to fostering a forward-thinking and innovative workplace culture, promoting collaboration, and encouraging professional growth within teams. Requirements Proven experience in senior technology leadership roles (e.g., CTO, VP of Technology) with a strong record of aligning technology strategy with business objectives. Expertise in cloud-based systems (Azure preferred), cybersecurity, and IT infrastructure. Strong leadership, decision-making, and communication skills with the ability to engage non-technical stakeholders. Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree or advanced certifications desirable). Clean UK driving licence and willingness to travel to various locations within the UK.
Jan 22, 2025
Full time
Chief Technology Officer (CTO) : Location: Glasgow Office (main base), Chelmsford Office, home and occasionally any other location deemed suitable. Hours: Monday Friday, 09 30. However, you will be required to work outside these hours as and when needed to meet organisational demands Salary: £100k - £120k Role Overview We are seeking a dynamic and visionary Chief Technology Officer (CTO) to lead technological strategy, innovation, and operations on behalf of our client. This senior executive role involves shaping and delivering a comprehensive technology roadmap that supports business growth, operational excellence, and customer satisfaction. Overseeing key functions such as software development, IT infrastructure, cybersecurity, and product innovation, the CTO ensures all technology initiatives align with organisational objectives. By collaborating with stakeholders, the CTO identifies opportunities to enhance customer experiences, streamline operations, and maintain a competitive edge. This hands-on role requires a strategic mindset, the ability to deliver scalable and secure systems, and a commitment to fostering innovation while meeting compliance standards. Flexibility, a valid UK driving licence, and adaptability to diverse demands are essential, with significant opportunities for professional growth in this dynamic position. Key Responsibilities Strategic Leadership Develop and execute the organisation s technology strategy in alignment with business objectives. Advise the executive team on emerging technologies and market trends to maintain a competitive edge. Innovation and Development Lead the design and delivery of innovative, scalable, and secure technology solutions. Foster a culture of continuous improvement and product innovation across teams. Infrastructure and Security Ensure the reliability, scalability, and performance of IT systems, including disaster recovery and business continuity planning. Implement robust cybersecurity measures and ensure compliance with regulatory standards, such as GDPR and ISO 27001. Team Leadership and Collaboration Recruit, mentor, and develop high-performing technology teams. Act as a bridge between technical teams and business units, ensuring solutions address key challenges and deliver measurable results. Operational Excellence Modernise legacy systems, drive digital transformation, and champion emerging technologies, including AI and machine learning. Manage technology budgets effectively and build strong vendor relationships. Stakeholder Engagement and Representation Collaborate with internal teams to identify opportunities for technology to enhance customer experience, streamline operations, and drive revenue. Represent the organisation at industry events, conferences, and client engagements. General Responsibilities Work closely with the CEO or senior leaders to ensure alignment on strategic objectives and business goals. Plan, organise, and manage personal workload and that of the technology team to meet deadlines and deliver projects effectively. Provide expert advice and guidance on various technology-related challenges, offering creative solutions and ensuring successful implementation. Maintain in-depth knowledge of current and emerging systems relevant to the organisation s needs, identifying opportunities for improvement and recommending suitable technology investments. Contribute to process refinement and continuous improvement activities to achieve best practices, improve quality, and maximise efficiency across the organisation. Lead additional approved projects as required by the organisation, ensuring timely delivery and meeting organisational objectives. Ensure that all company-issued technology and assets are handled securely, responsibly, and in compliance with organisational policies and regulations. Demonstrate flexibility by supporting project activities outside of standard working hours when critical deadlines must be met. Adhere to data protection regulations, internal security policies, and other relevant compliance standards to ensure the integrity and confidentiality of organisational information. Contribute to fostering a forward-thinking and innovative workplace culture, promoting collaboration, and encouraging professional growth within teams. Requirements Proven experience in senior technology leadership roles (e.g., CTO, VP of Technology) with a strong record of aligning technology strategy with business objectives. Expertise in cloud-based systems (Azure preferred), cybersecurity, and IT infrastructure. Strong leadership, decision-making, and communication skills with the ability to engage non-technical stakeholders. Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree or advanced certifications desirable). Clean UK driving licence and willingness to travel to various locations within the UK.
Housing Digital Systems Manager We are working in partnership with a Local Authority based in Croydon who are looking to appoint a Housing Digital Systems Manager . This role leads on ensuring the Council's line of business application (NEC Housing) is exploited effectively in a strategic context. Permanent position. Working Hours - Full time. Location - CR0. Rate of Pay - 57,201 per annum. Role Purpose: Ensuring the system is both supported and maintained from a technical perspective but also that it is being used effectively to support business processes, reporting and decision-making. Proactively adopting a product management approach to the ongoing roadmap of technical updates, system configuration and service improvements including identifying where alternative solutions could be leveraged to support the wider digital transformation agenda. Embracing user centred and agile methods to effect change to the traditional way systems and service management is done. Supporting continuous improvement through the pragmatic adoption and enhancement of service management good practice. Key Areas for Decision Making: You will be required to help make decisions on how to interrogate data held within the NEC Housing system to deliver accurate and meaningful reports and analysis against complicated requirements and often urgent deadlines. You will collaborate and advise relevant Service Managers and service users to understand and implement reporting and data changes to the NEC Housing application. Proactively work with colleagues across services to ensure that the officers understand their daily tasks and processes and the interdependencies between service departments. Essential Knowledge: Advanced/ high level knowledge and skills relating to workflow based ICT line of business systems including system administration functions. An ability to develop detailed knowledge of IT Infrastructure Library (ITIL) service management framework. Knowledge of GDPR and the role-based security needs of effectively managing a line of business system Essential Experience: Demonstrable experience of delivering transformation and change in relation to systems and processes. Substantial experience of a leadership role in a key line of business systems management function. Experience in team management in an NEC applications environment. We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity To apply for this role please email & call Dane on (phone number removed).
Jan 21, 2025
Full time
Housing Digital Systems Manager We are working in partnership with a Local Authority based in Croydon who are looking to appoint a Housing Digital Systems Manager . This role leads on ensuring the Council's line of business application (NEC Housing) is exploited effectively in a strategic context. Permanent position. Working Hours - Full time. Location - CR0. Rate of Pay - 57,201 per annum. Role Purpose: Ensuring the system is both supported and maintained from a technical perspective but also that it is being used effectively to support business processes, reporting and decision-making. Proactively adopting a product management approach to the ongoing roadmap of technical updates, system configuration and service improvements including identifying where alternative solutions could be leveraged to support the wider digital transformation agenda. Embracing user centred and agile methods to effect change to the traditional way systems and service management is done. Supporting continuous improvement through the pragmatic adoption and enhancement of service management good practice. Key Areas for Decision Making: You will be required to help make decisions on how to interrogate data held within the NEC Housing system to deliver accurate and meaningful reports and analysis against complicated requirements and often urgent deadlines. You will collaborate and advise relevant Service Managers and service users to understand and implement reporting and data changes to the NEC Housing application. Proactively work with colleagues across services to ensure that the officers understand their daily tasks and processes and the interdependencies between service departments. Essential Knowledge: Advanced/ high level knowledge and skills relating to workflow based ICT line of business systems including system administration functions. An ability to develop detailed knowledge of IT Infrastructure Library (ITIL) service management framework. Knowledge of GDPR and the role-based security needs of effectively managing a line of business system Essential Experience: Demonstrable experience of delivering transformation and change in relation to systems and processes. Substantial experience of a leadership role in a key line of business systems management function. Experience in team management in an NEC applications environment. We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity To apply for this role please email & call Dane on (phone number removed).
Role Overview Key Responsibilities: Strategic Planning: Further develop as necessary and implementing a comprehensive marketing and communication strategy that aligns with HCML s strategic growth initiatives and objectives. You will collaborate closely with the Senior Leadership Team and Operations to align marketing efforts with our business unit objectives and wider company goals. Campaign Development and Management: Plan, execute, and oversee marketing campaigns to drive brand awareness and lead generation. Identify opportunities to engage new prospects and build a strong marketing pipeline to ensure a sufficient top of funnel audience. Ensure effective lead nurturing through to strong conversion rates. Expand market share. Public Relations: Own HCML s PR and communication strategy, working with external PR agency to develop thought leadership and timely press release to ensure we are continually present in the key publications of our target audiences. Brand Management and Messaging: Your role will focus on the effective communication of our values, propositions and promotion of services to enhance our brand perception across the marketplaces we operate in. Content Strategy and Creation: Develop, implement and refine a content strategy to create meaningful and impactful content that drives business success. Collaborate with SMEs and other stakeholders within the business to produce high-quality marketing materials, including blogs, whitepapers, awards and social media posts. Lead on development of yearly research. Digital Marketing: Leading the ongoing development of the HCML website and coordinating the integration of acquired company websites. Develop and oversee comprehensive SEO strategies to enhance online visibility drive organic traffic and conversions. Develop and manage effective PPC campaigns to maximise ROI and drive targeted traffic. Plan, create, and manage engaging social media content. Events Management: Developing and hosting HCML events and coordinating trade event sponsorship, exhibits and speaking opportunities. Budget Planning and Management: Manage the marketing budget, ensuring efficient allocation of resources to maximise ROI. Performance Analysis: Monitor and analyse the performance of marketing campaigns, using data to inform future strategies. About the Role Head Of Marketing (Maternity Cover) Location: Croydon/Hybrid Status: £45k - £50k Reports to: Chief of Revenue As Head of Marketing (Maternity Cover) at HCML you ll be responsible for developing and executing the marketing and communication strategy to strengthen HCML s brand and market positioning in line with its strategic goals. You ll work closely with the Chief Revenue Officer and take on a broad set of responsibilities across brand building, content strategy and growth initiatives. This is a hands-on role involving dynamic campaign creation and implementation to increase brand awareness, lead generation and customer retention/growth; managing public relations; brand management; advertising including PPC and social; events; website development, management and SEO; social media strategy; collateral development; and both internal and external communications. This is a maternity cover position for up to one year. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills Essential Skills Qualifications: Education: Bachelor s degree in Marketing, CIM qualified. Experience: Minimum of 7-10 years of experience in marketing, with at least 3 years in a leadership role. Background in healthcare marketing desirable. Skills: Strong leadership and team management skills, excellent communication and interpersonal skills, proficiency in digital marketing tools and platforms, and a proven track record of designing and implementing B2B and B2B2C marketing strategies.
Jan 21, 2025
Seasonal
Role Overview Key Responsibilities: Strategic Planning: Further develop as necessary and implementing a comprehensive marketing and communication strategy that aligns with HCML s strategic growth initiatives and objectives. You will collaborate closely with the Senior Leadership Team and Operations to align marketing efforts with our business unit objectives and wider company goals. Campaign Development and Management: Plan, execute, and oversee marketing campaigns to drive brand awareness and lead generation. Identify opportunities to engage new prospects and build a strong marketing pipeline to ensure a sufficient top of funnel audience. Ensure effective lead nurturing through to strong conversion rates. Expand market share. Public Relations: Own HCML s PR and communication strategy, working with external PR agency to develop thought leadership and timely press release to ensure we are continually present in the key publications of our target audiences. Brand Management and Messaging: Your role will focus on the effective communication of our values, propositions and promotion of services to enhance our brand perception across the marketplaces we operate in. Content Strategy and Creation: Develop, implement and refine a content strategy to create meaningful and impactful content that drives business success. Collaborate with SMEs and other stakeholders within the business to produce high-quality marketing materials, including blogs, whitepapers, awards and social media posts. Lead on development of yearly research. Digital Marketing: Leading the ongoing development of the HCML website and coordinating the integration of acquired company websites. Develop and oversee comprehensive SEO strategies to enhance online visibility drive organic traffic and conversions. Develop and manage effective PPC campaigns to maximise ROI and drive targeted traffic. Plan, create, and manage engaging social media content. Events Management: Developing and hosting HCML events and coordinating trade event sponsorship, exhibits and speaking opportunities. Budget Planning and Management: Manage the marketing budget, ensuring efficient allocation of resources to maximise ROI. Performance Analysis: Monitor and analyse the performance of marketing campaigns, using data to inform future strategies. About the Role Head Of Marketing (Maternity Cover) Location: Croydon/Hybrid Status: £45k - £50k Reports to: Chief of Revenue As Head of Marketing (Maternity Cover) at HCML you ll be responsible for developing and executing the marketing and communication strategy to strengthen HCML s brand and market positioning in line with its strategic goals. You ll work closely with the Chief Revenue Officer and take on a broad set of responsibilities across brand building, content strategy and growth initiatives. This is a hands-on role involving dynamic campaign creation and implementation to increase brand awareness, lead generation and customer retention/growth; managing public relations; brand management; advertising including PPC and social; events; website development, management and SEO; social media strategy; collateral development; and both internal and external communications. This is a maternity cover position for up to one year. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills Essential Skills Qualifications: Education: Bachelor s degree in Marketing, CIM qualified. Experience: Minimum of 7-10 years of experience in marketing, with at least 3 years in a leadership role. Background in healthcare marketing desirable. Skills: Strong leadership and team management skills, excellent communication and interpersonal skills, proficiency in digital marketing tools and platforms, and a proven track record of designing and implementing B2B and B2B2C marketing strategies.
Communications Assistant Would you like to work in a dynamic forward-looking organisation as the Communications Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all? Position: Communications Assistant Location: London/Hybrid Contract: 12-month fixed-term contract Hours: Full and part time hours considered Salary: £31,824 per annum (FTE) (pro rata for part-time hours) Closing Date: Monday 3rd February 2025 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the Role The Communications Assistant will support the communications team in delivering the strategy and play a vital role in shaping how the organisation communicates. They will work closely with other team members, providing administrative support to the team and helping the team deliver the organisation s communications strategy. In this role, you will work across communications channels including helping to send bulk emails, creating copy for reports, developing templates and updating the website, as well as providing administrative support to the team. Key responsibilities include: • Assist in creating and sending bulk emails to wider members. • Help to maintain the quality of the data on the email service platform. • Monitor the communications team and website email accounts, ensuring that queries receive a timely response. • Proofread copy, editing as necessary for grammar, punctuation, clarity, tone and consistency, ensuring that it is on message, meets brand guidelines and maintains a professional standard. • Assist in the development of templates, style guides and other resources to streamline content production. • Work closely with the communications team to generate ideas and support strategic initiatives. • Assist in creating copy for reports, presentations and internal communications. • Collaborate with team members to refine and repurpose content for different audiences and formats. • As and when required, support the team by updating the website and social media accounts, creating surveys (using survey software) and undertaking basic media monitoring. About You A key focus of the role is on supporting the communications team to produce high quality and accurate content within brand guidelines, so this role is for someone with excellent written skills and a keen eye for detail. There will be opportunities for creativity as you contribute to generating ideas and collaborate with staff and practitioners on a variety of projects. In short, this is a role for a creative storyteller with communications, marketing or administrative experience to support the team and play a vital role in shaping how the organisation communicates. You will need to have the following skills and experience: • Experience in a communications, marketing or an administrative role. • Can demonstrate excellent written skills particularly copywriting, proofreading to a high level of accuracy and editing text. • Able to produce high quality and accurate content within brand guidelines. • Creative and innovative, with a passion for storytelling and content creation. • Ability to prioritise and manage multiple tasks in a fast-paced environment. • A collaborative team player who is also able to work independently. • Adaptable and willing to learn new skills and tools. • Strong organisational skills with a proactive approach to problem-solving. • Commitment to equity, diversity and inclusion and ability to put this into practice. • Understanding of key communication principles and strategies, including audience targeting and engagement. (desirable) • Familiarity with digital marketing trends and SEO. (desirable) About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. You may have experience in areas such as: Communications Assistant, Communications Lead, Marketing Assistant, Communications Officer, Communications Executive, Marketing Executive, Comms Officer, Comms Assistant, Admin Assistant, Administrator, Administrative Assistant, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 21, 2025
Contractor
Communications Assistant Would you like to work in a dynamic forward-looking organisation as the Communications Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all? Position: Communications Assistant Location: London/Hybrid Contract: 12-month fixed-term contract Hours: Full and part time hours considered Salary: £31,824 per annum (FTE) (pro rata for part-time hours) Closing Date: Monday 3rd February 2025 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the Role The Communications Assistant will support the communications team in delivering the strategy and play a vital role in shaping how the organisation communicates. They will work closely with other team members, providing administrative support to the team and helping the team deliver the organisation s communications strategy. In this role, you will work across communications channels including helping to send bulk emails, creating copy for reports, developing templates and updating the website, as well as providing administrative support to the team. Key responsibilities include: • Assist in creating and sending bulk emails to wider members. • Help to maintain the quality of the data on the email service platform. • Monitor the communications team and website email accounts, ensuring that queries receive a timely response. • Proofread copy, editing as necessary for grammar, punctuation, clarity, tone and consistency, ensuring that it is on message, meets brand guidelines and maintains a professional standard. • Assist in the development of templates, style guides and other resources to streamline content production. • Work closely with the communications team to generate ideas and support strategic initiatives. • Assist in creating copy for reports, presentations and internal communications. • Collaborate with team members to refine and repurpose content for different audiences and formats. • As and when required, support the team by updating the website and social media accounts, creating surveys (using survey software) and undertaking basic media monitoring. About You A key focus of the role is on supporting the communications team to produce high quality and accurate content within brand guidelines, so this role is for someone with excellent written skills and a keen eye for detail. There will be opportunities for creativity as you contribute to generating ideas and collaborate with staff and practitioners on a variety of projects. In short, this is a role for a creative storyteller with communications, marketing or administrative experience to support the team and play a vital role in shaping how the organisation communicates. You will need to have the following skills and experience: • Experience in a communications, marketing or an administrative role. • Can demonstrate excellent written skills particularly copywriting, proofreading to a high level of accuracy and editing text. • Able to produce high quality and accurate content within brand guidelines. • Creative and innovative, with a passion for storytelling and content creation. • Ability to prioritise and manage multiple tasks in a fast-paced environment. • A collaborative team player who is also able to work independently. • Adaptable and willing to learn new skills and tools. • Strong organisational skills with a proactive approach to problem-solving. • Commitment to equity, diversity and inclusion and ability to put this into practice. • Understanding of key communication principles and strategies, including audience targeting and engagement. (desirable) • Familiarity with digital marketing trends and SEO. (desirable) About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. You may have experience in areas such as: Communications Assistant, Communications Lead, Marketing Assistant, Communications Officer, Communications Executive, Marketing Executive, Comms Officer, Comms Assistant, Admin Assistant, Administrator, Administrative Assistant, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Bennett and Game Recruitment LTD
Treorchy, Mid Glamorgan
Financial Admin Officer required. My client offers access to affordable loans for those residing or working anywhere in Wales who are seeking a Financial Admin Officer to join their welcoming and friendly team. This is an ideal position for somebody with a financial acumen background seeking to develop their skills and further their career. Financial Admin Officer Job Overview Work throughout Rhondda Cynon Taff serving the needs of the Credit Union at the high street premises Prioritise responding to member communications Undertake cashier duties as required Electronic processing of deposits and withdrawals Electronic processing statements and daily payments Internal reconciliation and audit of transactions General office duties Ensure confidentiality of records Financial Admin Officer Job Requirements Have knowledge of the credit union sector (desirable) Must hold a valid driving license Ability to deal with a wide range of people on a daily basis Have a confident, warm and welcoming manner in person and over the phone Confident, organised and efficient with the ability to prioritise and manage multiple tasks Have strong organisational and administrative skills and be able to use ICT effectively Ability to work well under pressure This position requires travel between the offices and to client premises, so suitable applicants must hold a valid driving license. Financial Admin Officer Salary & Benefits Salary equal to real living wage ( 12.60 at the moment) 35 hours per week (Monday-Friday / 8am-3pm) 20 days annual leave + bank holidays Pension contributions Regular staff social events Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jan 21, 2025
Full time
Financial Admin Officer required. My client offers access to affordable loans for those residing or working anywhere in Wales who are seeking a Financial Admin Officer to join their welcoming and friendly team. This is an ideal position for somebody with a financial acumen background seeking to develop their skills and further their career. Financial Admin Officer Job Overview Work throughout Rhondda Cynon Taff serving the needs of the Credit Union at the high street premises Prioritise responding to member communications Undertake cashier duties as required Electronic processing of deposits and withdrawals Electronic processing statements and daily payments Internal reconciliation and audit of transactions General office duties Ensure confidentiality of records Financial Admin Officer Job Requirements Have knowledge of the credit union sector (desirable) Must hold a valid driving license Ability to deal with a wide range of people on a daily basis Have a confident, warm and welcoming manner in person and over the phone Confident, organised and efficient with the ability to prioritise and manage multiple tasks Have strong organisational and administrative skills and be able to use ICT effectively Ability to work well under pressure This position requires travel between the offices and to client premises, so suitable applicants must hold a valid driving license. Financial Admin Officer Salary & Benefits Salary equal to real living wage ( 12.60 at the moment) 35 hours per week (Monday-Friday / 8am-3pm) 20 days annual leave + bank holidays Pension contributions Regular staff social events Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The Green Infrastructure team develops and delivers programmes to achieve the Mayor's ambitions for a greener and more climate resilient London, with greater access to green space and where nature flourishes. We ensure the economic and social value of green infrastructure is embedded in decision making about the city. The team's portfolio includes work on Nature. Biodiversity & Rewilding, Trees & Woodlands and Green Spaces & Urban Greening, plus cross-cutting issues, such as data & evidence, strategy & planning, green finance and more. About the role Would you like to transform London to make it greener and support climate resilience and nature recovery in the capital? We're looking for a Senior Policy and Programme Officer to join City Hall's Green Infrastructure team to do just that. This is a unique opportunity to help achieve the Mayor's ambition to make London a leader in green infrastructure and urban rewilding, ensure that London remains more than half green and to ensure more Londoners benefit from having green space near where they live. Reporting to a Principal Policy and Programme Officer, you'll lead a portfolio of work to deliver green infrastructure projects and programmes and develop policy and evidence, with a focus on trees and woodlands. You will help shape, develop and deliver a programme of funding, capacity building and innovation/research to further the Mayor's ambition to increase canopy cover in the capital and support London's urban forest. You will need experience of successfully delivering policy or project work related to trees and woodlands, and ideally be able to demonstrate an understanding of the opportunities and challenges facing trees in urban areas. To succeed in this role you will need to bring a good knowledge of environmental policy and a proven track record of working effectively with stakeholders to achieve positive change. You'll need to be able to demonstrate your ability to communicate effectively with a range of audiences, preferably with some experience of doing this in a political environment, as well as strong project management skills. You'll need to be flexible, adaptable, organised, and have a collaborative approach, as this role requires working on multiple initiatives simultaneously. This role is fixed to 31st March 2026, although there is the possibility of the role being extended. There is also the possibility of additional roles becoming available. What your day will look like: Managing a portfolio of Green Infrastructure work and supporting specific Mayoral projects, policies and programmes. Assisting in the development and management of projects and policies, including procuring and managing consultants and contractors. Managing, monitoring and reporting on project delivery, including financial management of project budgets. Assisting in the establishment and maintenance of communications on technical and policy matters. Helping build new and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes, including negotiating funding and identifying opportunities for inter-disciplinary working. Contributing to the provision of advice (to the Mayor and his staff, senior managers, Members of the Assembly, and Functional Bodies, GLA staff, government departments, London-based and national organisations) on environmental matters. Preparing responses to questions and correspondence to the Mayor and from Londoners, Assembly members, Government departments and other organisations in the public, private and voluntary sectors. Building and maintaining an up-to-date awareness of legislative, technical and policy changes in the environment field. Gathering and analysing relevant data and evidence to ensure that strategy, policy, projects and programmes are developed with a solid evidence base and are capable of evaluation. Skills, knowledge and experience: To be considered for the role you must meet the following essential criteria: Experience in the field of green Infrastructure policy, including strong professional knowledge Experience of research and policy development Experience of project development and management (including financial management and analysis, risk management and project evaluation). Ability to analyse and interpret environmental issues in relation to urban areas their causes, effects, and possible solutions. Well developed IT skills and experience of using a range of office and statistical software including word processing and spreadsheet packages to an advanced level.
Jan 21, 2025
Full time
The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The Green Infrastructure team develops and delivers programmes to achieve the Mayor's ambitions for a greener and more climate resilient London, with greater access to green space and where nature flourishes. We ensure the economic and social value of green infrastructure is embedded in decision making about the city. The team's portfolio includes work on Nature. Biodiversity & Rewilding, Trees & Woodlands and Green Spaces & Urban Greening, plus cross-cutting issues, such as data & evidence, strategy & planning, green finance and more. About the role Would you like to transform London to make it greener and support climate resilience and nature recovery in the capital? We're looking for a Senior Policy and Programme Officer to join City Hall's Green Infrastructure team to do just that. This is a unique opportunity to help achieve the Mayor's ambition to make London a leader in green infrastructure and urban rewilding, ensure that London remains more than half green and to ensure more Londoners benefit from having green space near where they live. Reporting to a Principal Policy and Programme Officer, you'll lead a portfolio of work to deliver green infrastructure projects and programmes and develop policy and evidence, with a focus on trees and woodlands. You will help shape, develop and deliver a programme of funding, capacity building and innovation/research to further the Mayor's ambition to increase canopy cover in the capital and support London's urban forest. You will need experience of successfully delivering policy or project work related to trees and woodlands, and ideally be able to demonstrate an understanding of the opportunities and challenges facing trees in urban areas. To succeed in this role you will need to bring a good knowledge of environmental policy and a proven track record of working effectively with stakeholders to achieve positive change. You'll need to be able to demonstrate your ability to communicate effectively with a range of audiences, preferably with some experience of doing this in a political environment, as well as strong project management skills. You'll need to be flexible, adaptable, organised, and have a collaborative approach, as this role requires working on multiple initiatives simultaneously. This role is fixed to 31st March 2026, although there is the possibility of the role being extended. There is also the possibility of additional roles becoming available. What your day will look like: Managing a portfolio of Green Infrastructure work and supporting specific Mayoral projects, policies and programmes. Assisting in the development and management of projects and policies, including procuring and managing consultants and contractors. Managing, monitoring and reporting on project delivery, including financial management of project budgets. Assisting in the establishment and maintenance of communications on technical and policy matters. Helping build new and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes, including negotiating funding and identifying opportunities for inter-disciplinary working. Contributing to the provision of advice (to the Mayor and his staff, senior managers, Members of the Assembly, and Functional Bodies, GLA staff, government departments, London-based and national organisations) on environmental matters. Preparing responses to questions and correspondence to the Mayor and from Londoners, Assembly members, Government departments and other organisations in the public, private and voluntary sectors. Building and maintaining an up-to-date awareness of legislative, technical and policy changes in the environment field. Gathering and analysing relevant data and evidence to ensure that strategy, policy, projects and programmes are developed with a solid evidence base and are capable of evaluation. Skills, knowledge and experience: To be considered for the role you must meet the following essential criteria: Experience in the field of green Infrastructure policy, including strong professional knowledge Experience of research and policy development Experience of project development and management (including financial management and analysis, risk management and project evaluation). Ability to analyse and interpret environmental issues in relation to urban areas their causes, effects, and possible solutions. Well developed IT skills and experience of using a range of office and statistical software including word processing and spreadsheet packages to an advanced level.
