Associate Medical Director - Community Health & Social Care (Ref: 189860) Substantive post (Fixed-term or Secondment for two years may be considered) Part Time - 16 hours (2 days) per week Salaried GP Rate - Salary Range £80,721 - £120,344 per annum (pro rata) (inc of 2% local supplement) Distant Island Allowance of £2,380 per annum (pro rata) Relocation Assistance of up to £8000 available A Unique Leadership Opportunity in a Stunning Island Community Are you looking for a leadership role where you can truly make an impact? Do you want to shape the future of healthcare in a close-knit, supportive community while enjoying a fantastic quality of life? NHS Shetland is seeking an Associate Medical Director (Community Health) to drive strategic leadership in Community Health and Social Care. This role offers the chance to shape services, lead transformation, and embed collaboration in a remote and rural healthcare setting where your expertise will make a tangible difference. NHS Shetland provides a rare opportunity to support and influence workforce development and service integration in a unique operating model. This role is pivotal in ensuring high-quality, sustainable care in Shetland's unique environment. Why Choose Shetland? A Rewarding Leadership Role - Shape the future of primary and community healthcare with direct influence over strategic decision-making. Work-Life Balance in a Stunning Location - Enjoy breathtaking landscapes, outdoor adventures, and a strong sense of community while remaining well-connected to the mainland. An Innovative Model of Care - Lead in a system where relationships are strong and directly with primary care teams, offering stability, teamwork, and professional growth across 10 practice sites (9 sites directly delivered by NHS Shetland and 1 contractor practice). Be Part of a Supportive Team - Work alongside committed clinicians and healthcare professionals who share a passion for excellence and innovation, with an increasingly continuous team of GP colleagues. Your Role Lead service transformation, workforce planning, and integration across community health services. Champion sustainable healthcare models, ensuring strong governance and service quality. Develop collaboration between clinicians and non-clinicians, place-based teams, community services, and the wider NHS Shetland team. Provide strategic medical leadership to help shape the future of primary care in Shetland. Who We're Looking For GMC Registration with a License to Practice (General Practice). A passion for leading service improvement in primary and community care and an interest in rural health. Strong collaboration and communication skills to engage with multidisciplinary teams. The ability to drive change and influence strategy in a rural healthcare setting. Life and Work in Shetland Shetland offers an exceptional lifestyle - a safe, friendly community with excellent schools, a vibrant cultural scene, and wide-ranging outdoor activities, from hiking and cycling to world-class wildlife watching. With a population of 23,000, the islands provide a unique opportunity to enjoy both professional fulfilment and personal wellbeing. Frequent flights and ferries ensure easy access to the Scottish mainland. Apply Today If you're an experienced medical leader looking for a role where you can make a real impact while enjoying an outstanding quality of life, we'd love to hear from you. For an informal discussion, contact: Jo Robinson - Chief Officer and Director of Community Health and Social Care ( ) or Dr Kirsty Brightwell - Executive Medical Director, NHS Shetland ( ). Closing date: 23/02/2025 Interview date: 05/03/2025 If you require assistance or encounter any technical issues with your application, please e-mail support at jobseekersupport.jobtrain.co.uk including the vacancy reference number and "NHS Shetland" in the subject line. Details of all NHS Scotland Medical Vacancies can be found at Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made. In promoting equal opportunities, we welcome applications from all sections of the community.
Feb 13, 2025
Full time
Associate Medical Director - Community Health & Social Care (Ref: 189860) Substantive post (Fixed-term or Secondment for two years may be considered) Part Time - 16 hours (2 days) per week Salaried GP Rate - Salary Range £80,721 - £120,344 per annum (pro rata) (inc of 2% local supplement) Distant Island Allowance of £2,380 per annum (pro rata) Relocation Assistance of up to £8000 available A Unique Leadership Opportunity in a Stunning Island Community Are you looking for a leadership role where you can truly make an impact? Do you want to shape the future of healthcare in a close-knit, supportive community while enjoying a fantastic quality of life? NHS Shetland is seeking an Associate Medical Director (Community Health) to drive strategic leadership in Community Health and Social Care. This role offers the chance to shape services, lead transformation, and embed collaboration in a remote and rural healthcare setting where your expertise will make a tangible difference. NHS Shetland provides a rare opportunity to support and influence workforce development and service integration in a unique operating model. This role is pivotal in ensuring high-quality, sustainable care in Shetland's unique environment. Why Choose Shetland? A Rewarding Leadership Role - Shape the future of primary and community healthcare with direct influence over strategic decision-making. Work-Life Balance in a Stunning Location - Enjoy breathtaking landscapes, outdoor adventures, and a strong sense of community while remaining well-connected to the mainland. An Innovative Model of Care - Lead in a system where relationships are strong and directly with primary care teams, offering stability, teamwork, and professional growth across 10 practice sites (9 sites directly delivered by NHS Shetland and 1 contractor practice). Be Part of a Supportive Team - Work alongside committed clinicians and healthcare professionals who share a passion for excellence and innovation, with an increasingly continuous team of GP colleagues. Your Role Lead service transformation, workforce planning, and integration across community health services. Champion sustainable healthcare models, ensuring strong governance and service quality. Develop collaboration between clinicians and non-clinicians, place-based teams, community services, and the wider NHS Shetland team. Provide strategic medical leadership to help shape the future of primary care in Shetland. Who We're Looking For GMC Registration with a License to Practice (General Practice). A passion for leading service improvement in primary and community care and an interest in rural health. Strong collaboration and communication skills to engage with multidisciplinary teams. The ability to drive change and influence strategy in a rural healthcare setting. Life and Work in Shetland Shetland offers an exceptional lifestyle - a safe, friendly community with excellent schools, a vibrant cultural scene, and wide-ranging outdoor activities, from hiking and cycling to world-class wildlife watching. With a population of 23,000, the islands provide a unique opportunity to enjoy both professional fulfilment and personal wellbeing. Frequent flights and ferries ensure easy access to the Scottish mainland. Apply Today If you're an experienced medical leader looking for a role where you can make a real impact while enjoying an outstanding quality of life, we'd love to hear from you. For an informal discussion, contact: Jo Robinson - Chief Officer and Director of Community Health and Social Care ( ) or Dr Kirsty Brightwell - Executive Medical Director, NHS Shetland ( ). Closing date: 23/02/2025 Interview date: 05/03/2025 If you require assistance or encounter any technical issues with your application, please e-mail support at jobseekersupport.jobtrain.co.uk including the vacancy reference number and "NHS Shetland" in the subject line. Details of all NHS Scotland Medical Vacancies can be found at Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made. In promoting equal opportunities, we welcome applications from all sections of the community.
Chief Financial Officer / Finance Director Recruiting across the South Coast Region; including Southampton, Portsmouth & Bournemouth! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated with the confines of a normal corporate life or you're an independent CFO who's made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work-life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits; you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEOs, or MDs. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across the world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UK's major chartered accounting institutes and have been a real-life CFO/FD once, twice, or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success. Your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment, we pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organization, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety, and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today?" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Directors and Chief Finance Officers services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full-time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at the top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids' football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well, anyone can come up with numbers; we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!
Feb 13, 2025
Full time
Chief Financial Officer / Finance Director Recruiting across the South Coast Region; including Southampton, Portsmouth & Bournemouth! What's the opportunity? If you're a top quality Chief Financial Officer / Finance Director who's frustrated with the confines of a normal corporate life or you're an independent CFO who's made the break from corporate life, or a working or returning CFO parent who wants more work flexibility and work-life balance, then read on, this might be for you. You'll be responsible for providing CFO services to ambitious £2-50M private businesses, supporting business owners to climb their Everest. We're not interested in people who just want a job. You'll help our clients reach those summits; you'll be a self-starter with ambition, energy, and a 'can do' attitude, who has a passion to help our clients, typically business owners, entrepreneurs, CEOs, or MDs. You'll thrive on the challenge and autonomy of growing your own portfolio of clients, supported by an incredible network of CFOs based across the world. We have big dreams, and we expect you to have the same. What do you need to have? You need to be qualified from one of the UK's major chartered accounting institutes and have been a real-life CFO/FD once, twice, or several times over, with strong experience and understanding of commercial finance, business strategy, and a track record of success. Your "special sauce" is your natural ability to build genuine long-lasting relationships with our clients. Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CFO Centre are in it with me for the long-term, and I know they really care". Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment, we pride ourselves on being a great place to work, with family at our core, as is often found in our own client's operations. "I love the family feel of working here. People genuinely care, and you're not just a number. Colin, his wife Julie and all four of their sons make you feel like this business is yours as well." UK Colleague How does it work? The role is self-employed, whilst operating within a defined model, combining the benefits of being part of a team and supported by a well-established organization, but with a level of autonomy and freedom in how you deliver outcomes for clients. Rather than feeding you fish, we teach you how to catch them and how to build a portfolio career that can be a game changer for clients and yourself. You'll love the challenge, variety, and interest of working for multiple clients and appreciate the flexibility this way of working provides. A great listener, and even better at asking great questions, at first you'll wake up every day and think "how do I build my portfolio today?" and then as your portfolio builds think "how do I add value and do something special for my clients today?" We're the UK & Global Market leading provider of part-time Finance Directors and Chief Finance Officers services to mid-sized businesses. As we say, for those businesses that don't want, don't need and probably can't afford a full-time CFO/FD, yet who want access to that skillset on an affordable part-time basis. Who are we? We're 700+ people, in 5 continents, operating across multiple regions in the UK & Ireland. We started The CFO Centre to change the game for mid-tier businesses! You'll join a collective team of former CEOs, Executives, CFOs, FDs, and successful business owners who count themselves at the top of the game, and who've experienced success in their former lives. We're the Avengers team of the financial strategy world, bringing together thousands of years of collective experience to supercharge our clients' businesses. "I started here 4 years ago and I'm loving the lifestyle, loving the challenge, and loving the difference I can make to the clients I am working with, and the ethos of what this place is all about. I even get to go to my kids' football games now!" - CFO Centre CFO We're a movement of people that left 'corporate' seeking a freedom-based lifestyle. This isn't about retiring or kicking back drinking pina coladas on a beach in Thailand. It's about doing something purposeful and being the captain of your own ship. Freedom is loving what you do, and about having choice. What do we do? We define and deliver the numbers that really matter. What does that mean? Well, anyone can come up with numbers; we help our clients find the ones that really make a difference, not only to their business, but to their lives, and help deliver them! Whether that's growth, acquisition, consolidation, or setting them up for the lifestyle they've always wanted. "Working with The CFO Centre has been a game changer for my business. Not only have we doubled our revenue, I'm also able to focus on the things that really matter in the business now." - CEO Client Company We want to continue to change the game, and we are looking for a game changer to join us. Apply now if this sounds like you!
Associate Medical Director - Community Health & Social Care (Ref: 189860) Substantive post (Fixed-term or Secondment for two years may be considered) Part Time - 16 hours (2 days) per week Salaried GP Rate - Salary Range £80,721 - £120,344 per annum (pro rata) (inc of 2% local supplement) Distant Island Allowance of £2,380 per annum (pro rata) Relocation Assistance of up to £8000 available A Unique Leadership Opportunity in a Stunning Island Community Are you looking for a leadership role where you can truly make an impact? Do you want to shape the future of healthcare in a close-knit, supportive community while enjoying a fantastic quality of life? NHS Shetland is seeking an Associate Medical Director (Community Health) to drive strategic leadership in Community Health and Social Care. This role offers the chance to shape services, lead transformation, and embed collaboration in a remote and rural healthcare setting where your expertise will make a tangible difference. NHS Shetland provides a rare opportunity to support and influence workforce development and service integration in a unique operating model. This role is pivotal in ensuring high-quality, sustainable care in Shetland's unique environment. Why Choose Shetland? A Rewarding Leadership Role - Shape the future of primary and community healthcare with direct influence over strategic decision-making. Work-Life Balance in a Stunning Location - Enjoy breathtaking landscapes, outdoor adventures, and a strong sense of community while remaining well-connected to the mainland. An Innovative Model of Care - Lead in a system where relationships are strong and directly with primary care teams, offering stability, teamwork, and professional growth across 10 practice sites (9 sites directly delivered by NHS Shetland and 1 contractor practice). Be Part of a Supportive Team - Work alongside committed clinicians and healthcare professionals who share a passion for excellence and innovation, with an increasingly continuous team of GP colleagues. Your Role Lead service transformation, workforce planning, and integration across community health services. Champion sustainable healthcare models, ensuring strong governance and service quality. Develop collaboration between clinicians and non-clinicians, place-based teams, community services, and the wider NHS Shetland team. Provide strategic medical leadership to help shape the future of primary care in Shetland. Who We're Looking For GMC Registration with a License to Practice (General Practice). A passion for leading service improvement in primary and community care and an interest in rural health. Strong collaboration and communication skills to engage with multidisciplinary teams. The ability to drive change and influence strategy in a rural healthcare setting. Life and Work in Shetland Shetland offers an exceptional lifestyle - a safe, friendly community with excellent schools, a vibrant cultural scene, and wide-ranging outdoor activities, from hiking and cycling to world-class wildlife watching. With a population of 23,000, the islands provide a unique opportunity to enjoy both professional fulfilment and personal wellbeing. Frequent flights and ferries ensure easy access to the Scottish mainland. Apply Today If you're an experienced medical leader looking for a role where you can make a real impact while enjoying an outstanding quality of life, we'd love to hear from you. For an informal discussion, contact: Jo Robinson - Chief Officer and Director of Community Health and Social Care () or Dr Kirsty Brightwell - Executive Medical Director, NHS Shetland (). Closing date: 23/02/2025 Interview date: 05/03/2025 If you require assistance or encounter any technical issues with your application, please e-mail support at including the vacancy reference number and "NHS Shetland" in the subject line. Details of all NHS Scotland Medical Vacancies can be found at Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made. In promoting equal opportunities, we welcome applications from all sections of the community.
Feb 13, 2025
Full time
Associate Medical Director - Community Health & Social Care (Ref: 189860) Substantive post (Fixed-term or Secondment for two years may be considered) Part Time - 16 hours (2 days) per week Salaried GP Rate - Salary Range £80,721 - £120,344 per annum (pro rata) (inc of 2% local supplement) Distant Island Allowance of £2,380 per annum (pro rata) Relocation Assistance of up to £8000 available A Unique Leadership Opportunity in a Stunning Island Community Are you looking for a leadership role where you can truly make an impact? Do you want to shape the future of healthcare in a close-knit, supportive community while enjoying a fantastic quality of life? NHS Shetland is seeking an Associate Medical Director (Community Health) to drive strategic leadership in Community Health and Social Care. This role offers the chance to shape services, lead transformation, and embed collaboration in a remote and rural healthcare setting where your expertise will make a tangible difference. NHS Shetland provides a rare opportunity to support and influence workforce development and service integration in a unique operating model. This role is pivotal in ensuring high-quality, sustainable care in Shetland's unique environment. Why Choose Shetland? A Rewarding Leadership Role - Shape the future of primary and community healthcare with direct influence over strategic decision-making. Work-Life Balance in a Stunning Location - Enjoy breathtaking landscapes, outdoor adventures, and a strong sense of community while remaining well-connected to the mainland. An Innovative Model of Care - Lead in a system where relationships are strong and directly with primary care teams, offering stability, teamwork, and professional growth across 10 practice sites (9 sites directly delivered by NHS Shetland and 1 contractor practice). Be Part of a Supportive Team - Work alongside committed clinicians and healthcare professionals who share a passion for excellence and innovation, with an increasingly continuous team of GP colleagues. Your Role Lead service transformation, workforce planning, and integration across community health services. Champion sustainable healthcare models, ensuring strong governance and service quality. Develop collaboration between clinicians and non-clinicians, place-based teams, community services, and the wider NHS Shetland team. Provide strategic medical leadership to help shape the future of primary care in Shetland. Who We're Looking For GMC Registration with a License to Practice (General Practice). A passion for leading service improvement in primary and community care and an interest in rural health. Strong collaboration and communication skills to engage with multidisciplinary teams. The ability to drive change and influence strategy in a rural healthcare setting. Life and Work in Shetland Shetland offers an exceptional lifestyle - a safe, friendly community with excellent schools, a vibrant cultural scene, and wide-ranging outdoor activities, from hiking and cycling to world-class wildlife watching. With a population of 23,000, the islands provide a unique opportunity to enjoy both professional fulfilment and personal wellbeing. Frequent flights and ferries ensure easy access to the Scottish mainland. Apply Today If you're an experienced medical leader looking for a role where you can make a real impact while enjoying an outstanding quality of life, we'd love to hear from you. For an informal discussion, contact: Jo Robinson - Chief Officer and Director of Community Health and Social Care () or Dr Kirsty Brightwell - Executive Medical Director, NHS Shetland (). Closing date: 23/02/2025 Interview date: 05/03/2025 If you require assistance or encounter any technical issues with your application, please e-mail support at including the vacancy reference number and "NHS Shetland" in the subject line. Details of all NHS Scotland Medical Vacancies can be found at Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made. In promoting equal opportunities, we welcome applications from all sections of the community.
Hybrid working, split between: House of Sport, 190 Great Dover Street, London, SE1 4YB Remote work from home The expectation is for the successful candidate to spend 1 2 days per week at the House of Sport with the Upshot team, with the remainder working remotely. Additional in-office days may be required depending on business needs. Some travel may also be required to attend conferences and events. About Upshot Systems CIC: Upshot Systems CIC is a community interest company (CIC) dedicated to supporting non-profit organisations to manage, monitor and evidence their social impact. Upshot has a unique story born out of a need for organisations to explain to the outside world the change they are creating. Originally created at the Football Foundation, Upshot was built to help funders and deliverers collect good data, understand their progress and report on their impact. Working at the intersection of technology and impact, Upshot has extensive reach, working with over 1400 organisations around the world and has a rich history of delivering value for our many loyal clients like Lord s Taverners, Premiership Rugby, Rank Foundation, London Youth and Blackpool Council. Our mission is to build a global community of impact-led organisations who use data to make better decisions to serve their communities. We do this by providing capacity building support around good impact measurement practices, giving access to our state of the art SaaS tool to help organisations collect good data and support organisations with data visualisation and storytelling. We are now in a position to scale our impact to new international markets and become a global driver of effective use of data and stories by non-profit organisations. To grow to our potential we need additional leadership, expertise and vision on our Senior Leadership Team and are looking for a skilled professional to join us. Role Overview The COO will be responsible for overseeing and improving Upshot s internal operations, ensuring effective delivery across HR, finance, operations, legal, data protection, and board management. As a senior leader, the COO will act as the internal face of the business, inspire innovation, and support the CEO in executing Upshot s strategic vision. This is a new pivotal role for a strategic and hands-on operator who thrives on building scalable systems and fostering a positive company culture in a purpose-driven organization. As Upshot currently outsources most of these functions and responsibility is spread across the team, this role requires a doer someone who isn t afraid to roll up their sleeves, dive into details, and make a tangible impact across the business. Key Responsibilities HR and Team Culture Oversee HR policies, processes, and issues, liaising with the outsourced HR team. Manage payroll, employee benefits, and team culture initiatives. Champion learning and development opportunities for staff. Foster a collaborative and inclusive workplace culture. Finance Lead financial planning, budgeting, and forecasting. Oversee client renewals, working closely with the Head of Account Management Liaise and manage the outsourced accountant and bookkeeper. Manage financial systems, including Xero, ensuring compliance and accuracy. Operations Streamline systems and tools to drive internal efficiency. Oversee our CRM system and data accuracy across the team. Analyze operational data, identify efficiencies, and implement solutions. Manage insurance and other organizational administrative needs. Act as the point of contact for our outsourced IT management company and other suppliers Data Protection and Cybersecurity Oversee Upshot s data protection policies and compliance with regulations. Lead the internal Data Protection Champions team. Work with legal advisors on data and operational matters. Board and Strategic Support Support the CEO with board management and reporting. Draft board papers and present insights as required. Contribute to strategic discussions and decision-making. Implement enhanced monitoring and reporting frameworks to track and improve performance, risk identification and mitigation, and deliver agreed outcomes. Maintain, monitor and report on agreed operational delivery plans and KPI measures throughout the year Commercial and Business Development Work with the CEO and Head of Growth to diversify income streams. Support global expansion initiatives and partnerships. Collaborate with the Head of Account Management to scale client operations. Cultivate productive relationships with external stakeholders, sector leaders, charitable and statutory agencies, suppliers, partners and clients, ensuring Upshot is well positioned to capitalise on potential business opportunities. Product and Client Success Work closely with the Head of Product to ensure operational alignment with product goals. Provide strategic input to help the Account Management team enhance client experience as the client base grows. Leadership and Innovation Drive operational efficiency, effectiveness and high performance across the team. Cultivate a high-performance culture within the team, creating the conditions for continuous improvement, innovation, collaboration, accountability and psychological safety. Represent Upshot at events, conferences, and other public engagements to promote and advocate for the organisation s mission and initiatives. Identify and implement innovative solutions to drive the company forward. Support staff growth and provide leadership as the team scales. Additional Information As Upshot grows, the COO role will evolve to include line management responsibilities and broader strategic input across the business. Person Specification Advanced Knowledge of: Internal operations management, including HR, finance, and IT systems. Cybersecurity and data protection practices. Budgeting and financial planning tools, such as Xero. Advanced Excel skills CRM systems and operational analytics. Proven Experience in: Providing senior leadership at the same or similar level within another comparable organisation, or organisation in an adjacent field. Financial management, including budgeting, forecasting, and overseeing renewals and contracts. Scaling internal systems and processes in a growing organization. Managing outsourced partners, including HR, IT, Legal and accounting services. Board reporting and strategic collaboration with leadership teams. Fostering team culture and delivering employee development initiatives. Supporting international expansion or scaling operations across multiple markets. Other qualities include: Strategic thinker with a hands-on approach. Excellent communication and collaboration skills. Strong analytical and problem-solving abilities. Passion for data-driven insights and operational excellence. Enthusiasm and interest in the nonprofit sector If you are interested, please fill out the short form and complete your application on our website before 11.59pm on Sunday 16th March 2025 . Interviews are planned to be held the week commencing 31st March and the 7th April 2025.
Feb 13, 2025
Full time
Hybrid working, split between: House of Sport, 190 Great Dover Street, London, SE1 4YB Remote work from home The expectation is for the successful candidate to spend 1 2 days per week at the House of Sport with the Upshot team, with the remainder working remotely. Additional in-office days may be required depending on business needs. Some travel may also be required to attend conferences and events. About Upshot Systems CIC: Upshot Systems CIC is a community interest company (CIC) dedicated to supporting non-profit organisations to manage, monitor and evidence their social impact. Upshot has a unique story born out of a need for organisations to explain to the outside world the change they are creating. Originally created at the Football Foundation, Upshot was built to help funders and deliverers collect good data, understand their progress and report on their impact. Working at the intersection of technology and impact, Upshot has extensive reach, working with over 1400 organisations around the world and has a rich history of delivering value for our many loyal clients like Lord s Taverners, Premiership Rugby, Rank Foundation, London Youth and Blackpool Council. Our mission is to build a global community of impact-led organisations who use data to make better decisions to serve their communities. We do this by providing capacity building support around good impact measurement practices, giving access to our state of the art SaaS tool to help organisations collect good data and support organisations with data visualisation and storytelling. We are now in a position to scale our impact to new international markets and become a global driver of effective use of data and stories by non-profit organisations. To grow to our potential we need additional leadership, expertise and vision on our Senior Leadership Team and are looking for a skilled professional to join us. Role Overview The COO will be responsible for overseeing and improving Upshot s internal operations, ensuring effective delivery across HR, finance, operations, legal, data protection, and board management. As a senior leader, the COO will act as the internal face of the business, inspire innovation, and support the CEO in executing Upshot s strategic vision. This is a new pivotal role for a strategic and hands-on operator who thrives on building scalable systems and fostering a positive company culture in a purpose-driven organization. As Upshot currently outsources most of these functions and responsibility is spread across the team, this role requires a doer someone who isn t afraid to roll up their sleeves, dive into details, and make a tangible impact across the business. Key Responsibilities HR and Team Culture Oversee HR policies, processes, and issues, liaising with the outsourced HR team. Manage payroll, employee benefits, and team culture initiatives. Champion learning and development opportunities for staff. Foster a collaborative and inclusive workplace culture. Finance Lead financial planning, budgeting, and forecasting. Oversee client renewals, working closely with the Head of Account Management Liaise and manage the outsourced accountant and bookkeeper. Manage financial systems, including Xero, ensuring compliance and accuracy. Operations Streamline systems and tools to drive internal efficiency. Oversee our CRM system and data accuracy across the team. Analyze operational data, identify efficiencies, and implement solutions. Manage insurance and other organizational administrative needs. Act as the point of contact for our outsourced IT management company and other suppliers Data Protection and Cybersecurity Oversee Upshot s data protection policies and compliance with regulations. Lead the internal Data Protection Champions team. Work with legal advisors on data and operational matters. Board and Strategic Support Support the CEO with board management and reporting. Draft board papers and present insights as required. Contribute to strategic discussions and decision-making. Implement enhanced monitoring and reporting frameworks to track and improve performance, risk identification and mitigation, and deliver agreed outcomes. Maintain, monitor and report on agreed operational delivery plans and KPI measures throughout the year Commercial and Business Development Work with the CEO and Head of Growth to diversify income streams. Support global expansion initiatives and partnerships. Collaborate with the Head of Account Management to scale client operations. Cultivate productive relationships with external stakeholders, sector leaders, charitable and statutory agencies, suppliers, partners and clients, ensuring Upshot is well positioned to capitalise on potential business opportunities. Product and Client Success Work closely with the Head of Product to ensure operational alignment with product goals. Provide strategic input to help the Account Management team enhance client experience as the client base grows. Leadership and Innovation Drive operational efficiency, effectiveness and high performance across the team. Cultivate a high-performance culture within the team, creating the conditions for continuous improvement, innovation, collaboration, accountability and psychological safety. Represent Upshot at events, conferences, and other public engagements to promote and advocate for the organisation s mission and initiatives. Identify and implement innovative solutions to drive the company forward. Support staff growth and provide leadership as the team scales. Additional Information As Upshot grows, the COO role will evolve to include line management responsibilities and broader strategic input across the business. Person Specification Advanced Knowledge of: Internal operations management, including HR, finance, and IT systems. Cybersecurity and data protection practices. Budgeting and financial planning tools, such as Xero. Advanced Excel skills CRM systems and operational analytics. Proven Experience in: Providing senior leadership at the same or similar level within another comparable organisation, or organisation in an adjacent field. Financial management, including budgeting, forecasting, and overseeing renewals and contracts. Scaling internal systems and processes in a growing organization. Managing outsourced partners, including HR, IT, Legal and accounting services. Board reporting and strategic collaboration with leadership teams. Fostering team culture and delivering employee development initiatives. Supporting international expansion or scaling operations across multiple markets. Other qualities include: Strategic thinker with a hands-on approach. Excellent communication and collaboration skills. Strong analytical and problem-solving abilities. Passion for data-driven insights and operational excellence. Enthusiasm and interest in the nonprofit sector If you are interested, please fill out the short form and complete your application on our website before 11.59pm on Sunday 16th March 2025 . Interviews are planned to be held the week commencing 31st March and the 7th April 2025.
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
Feb 12, 2025
Full time
About William Way LGBT Center The William Way LGBT Community Center (WWCC) has served the LGBTQIA+ community of Philadelphia and its allies since 1975. From social groups, networking events, and counseling and support services to art exhibitions and cultural experiences, the Center consistently strives to provide new and innovative programs for the LGBTQIA+ communities throughout Greater Philadelphia. Mission The William Way LGBT Community Center seeks to engage and support the diverse LGBTQIA+ communities in the Greater Philadelphia area through arts & culture, empowerment, and community connections. Vision We want all LGBTQIA+ people to feel safe, connected, and empowered. We strive to be a community center whose staff, management, and board reflect the vibrant and richly diverse communities we serve. Position Overview: An Opportunity To Create Chief Development Officer (CDO) oversees the evaluation, execution, strategy, and expansion of the William Way LGBT Community Center's comprehensive development and communications program. Reporting to the Executive Director, the CDO is a key leader and a member of the senior leadership team supporting the development and capital campaign committees of the Board of Directors, and managing a team of five individuals with the opportunity to grow the team. The CDO is responsible for leading all fund development, marketing, and communication activities to ensure the successful operations and fulfillment of WWCC's strategic programmatic goals and initiatives. As part of the strategy, the CDO will set, monitor, evaluate and report on goals for revenue and sustainable growth including capital, planned, and operations gifts of six and seven figures. This CDO guides new relationship cultivation and nurtures an existing portfolio and will steward both new and returning government, foundation, and other funding sources including events. The CDO also sets the strategic direction for WWCC's fundraising and communications. Major Priority Objectives (First 24 months) Early in their tenure, the Chief Development Officer will achieve the following major objectives while elevating the department's infrastructure and processes: Establish a strong relationship and partnership with the Executive Director (ED) to collaborate on setting strategy for the development and communications team, evaluate portfolios, and cultivate top donors and prospects. Support the work of the Build the Way Capital Campaign Committee. Working with the ED, develop comprehensive fundraising and communications plans aligned with WWCC's strategic plan and capital campaign. Working with the ED and COO, craft an implementation strategy to align operations, programmatic, planned giving, and capital campaign goals. Develop a strong case statement for both the Center and the Capital Campaign. Engage and evaluate all third-party contractors related to fundraising, marketing, website maintenance, and communications. Responsibilities The Chief Development Officer will develop, implement, and evaluate the organization's fundraising plan, strategy, and goals with the following responsibilities: Manage and lead development department staff, identify staff training needs, and conduct performance reviews. Collaborate individually and collectively to meet annual revenue and other departmental objectives. Attend board meetings and lead board participation in organizational resource development, media, marketing, and communications in concert with the ED. Solicit and secure contributions from a diverse portfolio of corporations, foundations, government bodies, and individuals. Implement systems and structures to maximize philanthropic revenue from all sources; develop a plan to support implementation of a planned giving program. Develop high-level solicitation strategies with the ED, Board, and key relationship managers; provide oversight and review for proposals and solicitation materials; coordinate fundraising activities to ensure consistency. Formalize the relationship management process from identification through stewardship to increase donor retention and renewal rates and develop comprehensive donor recognition programs. Provide oversight and guidance for development operations, prospect research, and donor engagement functions including special events, cause marketing campaigns, and accurate and timely record keeping. Develop and manage the annual fundraising and communications budget in partnership with the COO; work closely with the operations team to forecast annual revenue goals, direct monthly revenue reconciliation, and manage donor reports to maintain accuracy and financial accountability. Qualifications Strong CDO candidates bring most of the following skill sets, qualifications, and experience: Deep belief in the mission, vision, and values of the William Way LGBT Community Center and an authentic understanding of and sensitivity to the issues facing the LGBTQIA+ community. Exceptional capacity for managing and leading a plan; a team player experienced in scaling up fundraising activities. Comfort and knowledge utilizing Google applications, Salesforce (or comparable CRM), MailChimp (or similar email system), donor portals, Adobe Suite, web (WordPress or similar) and social media platforms including Facebook, Instagram, LinkedIn, and YouTube. Experience in setting and executing goals, creating accountability, and providing leadership for fundraising campaigns. Ability to think strategically, anticipate future trends, and incorporate them into a long-term plan. A bachelor's degree or equivalent professional experience is required. A minimum of 7 years of comprehensive fundraising and communications experience with prior experience guiding strategy and leading a team of development professionals. As a small organization operating in a very dynamic environment, flexibility and teamwork is required. Employees are expected to work collaboratively to ensure WWCC's success. Some remote work is possible with the expectation of working on-site three days per week. The CDO will work with the senior leadership team to establish an in-person/remote workforce policy for both the Development & Communications team and the entire organization. Compensation and Benefits This is a full-time, exempt position. Annual salary: $110,000 - $120,000 (performance bonus available). Benefits include: health and dental insurance, paid time off, 401K options, flexible health spending account, flexible work schedule and relaxed work environment. Typical hours are Mon-Fri from 9:00 a.m. - 5:00 p.m., but some evenings and weekends are anticipated for meetings and events. Diversity, Equity, and Inclusion Statement/Policy WWCC is fully committed to the principles of equal opportunity employment and treats all employees and applicants without discrimination as to race, color, religion, creed, national origin, sex, age, ancestry, familial or marital status, personal appearance, height, weight, sexual orientation, family responsibilities, matriculation, political affiliation, disability (if otherwise qualified with or without accommodation), HIV status, gender identity or expression, veterans status, known association with a disabled individual, possession of a diploma based on passing a general education development test, or any other status or condition protected by applicable federal, state, or local law. This policy extends to, but is not limited to, recruitment, selection, compensation, benefits, promotion, training, and termination. All employees have the right to work in an environment free of discrimination, harassment, and retaliation. To submit an application, please send your cover letter and resume to no later than October 3, 2024. The Chief Development Officer search team is reviewing applications on a rolling basis.
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details
Feb 12, 2025
Full time
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details
Location: London and expectation to be in the office 3 times per week. Canada Life UK looks after the retirement, investment and protection needs of individuals, families, and companies. We help to build better futures for our customers, our intermediaries, and our employees by operating as a modern, agile, and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third-party customers. Job Summary: The ALM team is responsible for developing industry-leading asset solutions for insurance balance sheets, covering Solvency II capital, rating, structuring, risk management, and valuation. This Credit Risk Lead role is a strategic position, responsible for ensuring the output from the modelling is embedded into the decision-making of the company, ensuring that front office traders are fully informed on where to trade to manage our market risks. The role holder will: • Lead Solvency II Partial Internal Model ("PIM") for credit risk, including calibration, reporting, and model use. • Accountable for direct engagement with senior stakeholders in relation to all aspects of the PIM credit model. • Operate as the primary point of contact for regulatory engagement in relation to Credit risk PIM and proactively address queries and requests from the PRA. • Feed into the risk management framework for credit risk, inclusive of setting risk limits and management actions, providing high-level strategic advice on ALM and risk mitigation to Asset Managers and the Investment Committee. • Lead research on modelling credit risk, reflecting economic and market trends and provide "House View". • Accountable for Solvency II Partial Internal Model ("PIM") aggregation methodology. • Drive updates to the credit risk and aggregation models to incorporate optimisation strategies and regulatory developments. • Lead the credit risk team, setting priorities, leading training, mentoring, coaching, and supporting team members. Responsibilities: Define, set, and lead the Credit modelling agenda and lead the development of credit models for capital calculation, valuation, and decision-making. Use subject-matter expertise to actively explore capital optimization opportunities by enhancing efficiency and capabilities of the credit model. Lead development and maintenance of Solvency II Partial Internal Model ("PIM") for credit risk. Develop credit risk PIM methodology, assumptions, and calibrations (both current and new asset classes). Design reporting process for credit risk SCR and business requirement for system implementation. Maintain the credit risk PIM to ensure its methodology reflects emerging market practice and regulatory expectations. Lead the development and maintenance of Solvency II Partial Internal Model ("PIM") aggregation methodology for both CLL and CLG. Operate as the Subject Matter Expert on credit risk and provide technical inputs to asset managers, pricing, and ALM to support the management and mitigation of credit risks. Prepare and present modelling proposals to various boards and committees. Engage, advise, and influence senior internal stakeholders across our UK business, including the CFO, CRO, and Chief Actuary. Produce and embed MI to help set the trading strategy to control and influence the scope of credit risks. Provide guidance, training, and mentoring to a team of qualified, part-qualified actuaries or finance professionals in order to optimise the performance of the team in line with the Division's objectives. Experience Required: Technical Expertise • Demonstrable track record in credit risk management and modelling in the context of the life insurance industry, particularly for annuity business. • Familiar with techniques for credit risk modelling and experience with setting risk limits. • Proven commercial awareness and understanding of the needs of the business. Ability to apply technical finance/quantitative techniques and understand business/commercial implications. • Deep understanding of Solvency II regulations; knowledge of IFRS17 accounting rules would be an advantage but not essential. Communication • Enhanced communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management. • Proven track record of delivering presentations of modelling concepts to C-suite stakeholders. • Effective influencing skills and a demonstrable track record of engaging with Boards and senior management to achieve the desired outcome. Relationship Building • The ability to develop and maintain relationships across the wider business at all levels up to and including C-suite, acting with integrity and role modelling the company values at all times. • Ability to achieve buy-in from the wider business on key modelling agendas through demonstration of competency. • Experience of working collaboratively with oversight functions such as risk and audit to achieve positive results. Taking Initiative • Actively explore opportunities to improve the management of market risk within the organisation. • Being delivery-focused, willing and capable of making decisions to progress issues, and able to exercise sound judgement and commercial sense to understand the importance of different issues and assess when matters need to be escalated. • Able to effectively plan and organise the activities for the modelling team to advance business objectives and spot conflicting priorities early, readjusting resource allocation accordingly. • Ability to lead and drive the modelling agenda and adapt for changing business needs and regulatory landscape. Developing Self and Others • Demonstrable track record of managing and motivating a team from a diverse range of professional backgrounds and with varying levels of experience. • Coaching ability in technical and non-technical skills to support the development of others. An interested and inquisitive individual who is committed to their ongoing professional and personal development. Qualifications (For the job and not the person) • Undergraduate degree in Finance/Maths (or equivalent experience). Fellow of Institute of Actuaries (or equivalent). Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance, and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers, and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together, and find a way forward. We want colleagues to have rewarding careers with us, so we invest in the development of our people, technology, and workplaces. That's why we offer a range of training, flexible working, and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity, or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences, and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part-time, for any of our roles should this be a requirement for you.
Feb 12, 2025
Full time
Location: London and expectation to be in the office 3 times per week. Canada Life UK looks after the retirement, investment and protection needs of individuals, families, and companies. We help to build better futures for our customers, our intermediaries, and our employees by operating as a modern, agile, and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third-party customers. Job Summary: The ALM team is responsible for developing industry-leading asset solutions for insurance balance sheets, covering Solvency II capital, rating, structuring, risk management, and valuation. This Credit Risk Lead role is a strategic position, responsible for ensuring the output from the modelling is embedded into the decision-making of the company, ensuring that front office traders are fully informed on where to trade to manage our market risks. The role holder will: • Lead Solvency II Partial Internal Model ("PIM") for credit risk, including calibration, reporting, and model use. • Accountable for direct engagement with senior stakeholders in relation to all aspects of the PIM credit model. • Operate as the primary point of contact for regulatory engagement in relation to Credit risk PIM and proactively address queries and requests from the PRA. • Feed into the risk management framework for credit risk, inclusive of setting risk limits and management actions, providing high-level strategic advice on ALM and risk mitigation to Asset Managers and the Investment Committee. • Lead research on modelling credit risk, reflecting economic and market trends and provide "House View". • Accountable for Solvency II Partial Internal Model ("PIM") aggregation methodology. • Drive updates to the credit risk and aggregation models to incorporate optimisation strategies and regulatory developments. • Lead the credit risk team, setting priorities, leading training, mentoring, coaching, and supporting team members. Responsibilities: Define, set, and lead the Credit modelling agenda and lead the development of credit models for capital calculation, valuation, and decision-making. Use subject-matter expertise to actively explore capital optimization opportunities by enhancing efficiency and capabilities of the credit model. Lead development and maintenance of Solvency II Partial Internal Model ("PIM") for credit risk. Develop credit risk PIM methodology, assumptions, and calibrations (both current and new asset classes). Design reporting process for credit risk SCR and business requirement for system implementation. Maintain the credit risk PIM to ensure its methodology reflects emerging market practice and regulatory expectations. Lead the development and maintenance of Solvency II Partial Internal Model ("PIM") aggregation methodology for both CLL and CLG. Operate as the Subject Matter Expert on credit risk and provide technical inputs to asset managers, pricing, and ALM to support the management and mitigation of credit risks. Prepare and present modelling proposals to various boards and committees. Engage, advise, and influence senior internal stakeholders across our UK business, including the CFO, CRO, and Chief Actuary. Produce and embed MI to help set the trading strategy to control and influence the scope of credit risks. Provide guidance, training, and mentoring to a team of qualified, part-qualified actuaries or finance professionals in order to optimise the performance of the team in line with the Division's objectives. Experience Required: Technical Expertise • Demonstrable track record in credit risk management and modelling in the context of the life insurance industry, particularly for annuity business. • Familiar with techniques for credit risk modelling and experience with setting risk limits. • Proven commercial awareness and understanding of the needs of the business. Ability to apply technical finance/quantitative techniques and understand business/commercial implications. • Deep understanding of Solvency II regulations; knowledge of IFRS17 accounting rules would be an advantage but not essential. Communication • Enhanced communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management. • Proven track record of delivering presentations of modelling concepts to C-suite stakeholders. • Effective influencing skills and a demonstrable track record of engaging with Boards and senior management to achieve the desired outcome. Relationship Building • The ability to develop and maintain relationships across the wider business at all levels up to and including C-suite, acting with integrity and role modelling the company values at all times. • Ability to achieve buy-in from the wider business on key modelling agendas through demonstration of competency. • Experience of working collaboratively with oversight functions such as risk and audit to achieve positive results. Taking Initiative • Actively explore opportunities to improve the management of market risk within the organisation. • Being delivery-focused, willing and capable of making decisions to progress issues, and able to exercise sound judgement and commercial sense to understand the importance of different issues and assess when matters need to be escalated. • Able to effectively plan and organise the activities for the modelling team to advance business objectives and spot conflicting priorities early, readjusting resource allocation accordingly. • Ability to lead and drive the modelling agenda and adapt for changing business needs and regulatory landscape. Developing Self and Others • Demonstrable track record of managing and motivating a team from a diverse range of professional backgrounds and with varying levels of experience. • Coaching ability in technical and non-technical skills to support the development of others. An interested and inquisitive individual who is committed to their ongoing professional and personal development. Qualifications (For the job and not the person) • Undergraduate degree in Finance/Maths (or equivalent experience). Fellow of Institute of Actuaries (or equivalent). Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance, and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers, and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together, and find a way forward. We want colleagues to have rewarding careers with us, so we invest in the development of our people, technology, and workplaces. That's why we offer a range of training, flexible working, and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity, or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences, and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part-time, for any of our roles should this be a requirement for you.
As a member of the Board, NEDs work in partnership with the Chair, Chief Executive Officer and each other, in addition to other Board and senior staff members, to support the employees in achieving the aims of Livewell Southwest and will seek to optimise the relationship between the Board of Directors and the staff. Using their specialist skills, they will participate in conversations which facilitate excellent, well-rounded, and carefully considered strategic decision-making. They will ensure that high standards of probity and governance prevail and that Livewell Southwest maintains an excellent reputation for operating to these standards. The NED will also reflect these principles with their own conduct. The Board of Directors is collectively responsible for the success of Livewell Southwest by directing and supervising its affairs. This includes responsibility to maintain financial viability, using resources effectively within appropriate financial controls, ensuring high levels of probity and value for money and to deliver high standards of clinical governance, ensuring that all health standards are met. Main duties of the job For full details on the main duties of the NED role, please see the attached candidate briefing pack. Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity. About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs. As an organisation with a strong social conscience we are guided by our values: kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability while empowering staff and those we serve. We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives. We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions, and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert. Job responsibilities KEY RESPONSIBILITIES Promote the vision, values, and objectives of Livewell Southwest and take an active role in developing the organisation's strategy. Assist Director colleagues in setting strategic aims, ensuring that the necessary financial and human resources are in place and that performance is effectively monitored and reviewed. Ensure that the Board maintains its responsibility for the effective governance of the organisation and achievement of quality of care and financial success. Promote the development of a listening organisation, attuned to the voice of people and carers using our services and staff. Work closely with Board colleagues in a supportive and constructively challenging manner, using specialist skills, independent judgement and advice to help develop strategy, service transformation and organisational direction. Take part in the appointment of the senior executive team and in determining remuneration through the organisation's Remuneration & Nomination Committee. Work with Board colleagues in setting and demonstrating agreed values and standards and ensure that Livewell Southwest's obligations to its stakeholders and the wider community are understood and fairly balanced at all times. Engage positively and collaboratively in Board discussion of agenda items and act as an ambassador in engagement with stakeholders including the local community. Actively participate and lead in relevant sub-committees of the Board. Ensure that the organisation values diversity in its workforce and demonstrates equality of opportunity in its treatment of staff and patients and in all aspects of its business. Execute the responsibilities of a company director according to lawful and ethical standards, as referenced in Company Law, the Articles of Association and the NHS Constitution. In accordance with agreed Board procedures, monitor performance and conduct of the Senior Management Team in meeting agreed goals and objectives and statutory responsibilities, including the preparation of annual reports, annual accounts and other statutory duties. As a Member of the Board and as appropriate, appoint, remove, support and encourage senior executives. Obtain assurance that all quality and performance information is accurate, and that appropriate controls and assurance systems are robust and defensible. Bring independent judgement and experience based on commercial, financial and legal or governance expertise for the benefit of the organisation. Undertake 6 Non-Executive Director service visits per year to areas across the organisation. SPECIALIST RESPONSIBILITIES It is expected that each Non-Executive Director will be allocated one or more specific responsibilities/areas of interest to be involved in. These will be determined and agreed between the Chair and post holder. Person Specification Experience Significant experience of senior management within an organisation with a significant budget and of comparable size and complexity. A proven track record of working within communities. An entrepreneurial approach with a successful reputation gained within their field. A portfolio of high-level governance and organisational skills including strategic planning, financial management, risk management, organisation performance management and service delivery and development in a regulated environment. Experience of, and a high level of commitment to, building and developing successful partnerships, alliances and working relationships with a range of stakeholders. Experience of either social enterprise or third sector organisations would also be desirable. In addition, some understanding of health service delivery will be considered desirable together with knowledge and understanding of the Plymouth community, its demographics and the health needs of the population. Patient and community focus: high level of commitment to patients, service users, carers and the community and to tackling health inequalities in disadvantaged groups. Self-belief and drive: the motivation to inspire continuous improvement in services supporting health and wellbeing and drive organisational performance with the confidence to take on challenges. Intellectual flexibility: the ability to be creative, make sense of complexity and clarify it for other people. Strategic direction: the ability to develop a clear vision and enthuse others. Holding to account: the willingness to be held to account for Board performance and to manage relationships with other Board members. Team working: the ability to take on a personal leadership role and build a strong and effective team. Effective influencing and communication: a high level of ability to gain support and influence, as well as considerable political acumen. Change Management: ability to understand issues of change and its impact on staff and management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 12, 2025
Full time
As a member of the Board, NEDs work in partnership with the Chair, Chief Executive Officer and each other, in addition to other Board and senior staff members, to support the employees in achieving the aims of Livewell Southwest and will seek to optimise the relationship between the Board of Directors and the staff. Using their specialist skills, they will participate in conversations which facilitate excellent, well-rounded, and carefully considered strategic decision-making. They will ensure that high standards of probity and governance prevail and that Livewell Southwest maintains an excellent reputation for operating to these standards. The NED will also reflect these principles with their own conduct. The Board of Directors is collectively responsible for the success of Livewell Southwest by directing and supervising its affairs. This includes responsibility to maintain financial viability, using resources effectively within appropriate financial controls, ensuring high levels of probity and value for money and to deliver high standards of clinical governance, ensuring that all health standards are met. Main duties of the job For full details on the main duties of the NED role, please see the attached candidate briefing pack. Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity. About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs. As an organisation with a strong social conscience we are guided by our values: kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability while empowering staff and those we serve. We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives. We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions, and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert. Job responsibilities KEY RESPONSIBILITIES Promote the vision, values, and objectives of Livewell Southwest and take an active role in developing the organisation's strategy. Assist Director colleagues in setting strategic aims, ensuring that the necessary financial and human resources are in place and that performance is effectively monitored and reviewed. Ensure that the Board maintains its responsibility for the effective governance of the organisation and achievement of quality of care and financial success. Promote the development of a listening organisation, attuned to the voice of people and carers using our services and staff. Work closely with Board colleagues in a supportive and constructively challenging manner, using specialist skills, independent judgement and advice to help develop strategy, service transformation and organisational direction. Take part in the appointment of the senior executive team and in determining remuneration through the organisation's Remuneration & Nomination Committee. Work with Board colleagues in setting and demonstrating agreed values and standards and ensure that Livewell Southwest's obligations to its stakeholders and the wider community are understood and fairly balanced at all times. Engage positively and collaboratively in Board discussion of agenda items and act as an ambassador in engagement with stakeholders including the local community. Actively participate and lead in relevant sub-committees of the Board. Ensure that the organisation values diversity in its workforce and demonstrates equality of opportunity in its treatment of staff and patients and in all aspects of its business. Execute the responsibilities of a company director according to lawful and ethical standards, as referenced in Company Law, the Articles of Association and the NHS Constitution. In accordance with agreed Board procedures, monitor performance and conduct of the Senior Management Team in meeting agreed goals and objectives and statutory responsibilities, including the preparation of annual reports, annual accounts and other statutory duties. As a Member of the Board and as appropriate, appoint, remove, support and encourage senior executives. Obtain assurance that all quality and performance information is accurate, and that appropriate controls and assurance systems are robust and defensible. Bring independent judgement and experience based on commercial, financial and legal or governance expertise for the benefit of the organisation. Undertake 6 Non-Executive Director service visits per year to areas across the organisation. SPECIALIST RESPONSIBILITIES It is expected that each Non-Executive Director will be allocated one or more specific responsibilities/areas of interest to be involved in. These will be determined and agreed between the Chair and post holder. Person Specification Experience Significant experience of senior management within an organisation with a significant budget and of comparable size and complexity. A proven track record of working within communities. An entrepreneurial approach with a successful reputation gained within their field. A portfolio of high-level governance and organisational skills including strategic planning, financial management, risk management, organisation performance management and service delivery and development in a regulated environment. Experience of, and a high level of commitment to, building and developing successful partnerships, alliances and working relationships with a range of stakeholders. Experience of either social enterprise or third sector organisations would also be desirable. In addition, some understanding of health service delivery will be considered desirable together with knowledge and understanding of the Plymouth community, its demographics and the health needs of the population. Patient and community focus: high level of commitment to patients, service users, carers and the community and to tackling health inequalities in disadvantaged groups. Self-belief and drive: the motivation to inspire continuous improvement in services supporting health and wellbeing and drive organisational performance with the confidence to take on challenges. Intellectual flexibility: the ability to be creative, make sense of complexity and clarify it for other people. Strategic direction: the ability to develop a clear vision and enthuse others. Holding to account: the willingness to be held to account for Board performance and to manage relationships with other Board members. Team working: the ability to take on a personal leadership role and build a strong and effective team. Effective influencing and communication: a high level of ability to gain support and influence, as well as considerable political acumen. Change Management: ability to understand issues of change and its impact on staff and management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Established in London in 1814, Purdey is today world-renowned for the finest craftsman-made side-by-side and over-and-under shotguns, as well as double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. HOW WILL YOU MAKE AN IMPACT? Reporting to the CEO, the HR Director forms part of the Purdey Executive Team and also works closely and is part of the global Richemont HR community with a dotted reporting line into Richemont's Group Chief People Officer. The HR Director is responsible for bringing together Purdey's Talent Strategy and workforce plan to enable the execution of the Business strategy. This covers all elements of Talent Management, Engagement, Rewards, Performance Management, HR Operations, and HR Digital Transformation. The role requires someone with a can-do attitude who can operate at the highest strategic level while also being comfortable with operating in a hands-on manner in a small and traditional organization. Most critically, the Purdey HRD will work closely with the CEO and leadership team to refine, consolidate, and 'bring to life' through action the culture of Purdey and ensure that Purdey continues on its path towards being the employer of choice and market leader in its space. YOU WILL BE A strategic advisor: you have the appetite to understand our industry and desire to learn our business; you can apply short-term and long-term thinking as a guide for our ongoing business transformation while activating a people-centric culture and mindset throughout the Maison's evolution. A brand ambassador: you cultivate a powerful employer brand with a compelling Employee Value Proposition, connected to the Richemont portfolio, finding fresh and creative ways to engage with employees, raise brand awareness in order to attract, grow, and retain talents, and make the company an employer of choice. A culture influencer: you create a sense of purpose with the senior management team, orchestrate shared values across employees, and optimize every touchpoint with employees and managers to build a positive and integrated experience throughout every stage. A talent advocate: you define talent strategies and formulate career plans to build strong pipelines for future hiring needs internally and externally, understand the need to build an agile organization based on employability and lifelong learning, anticipate the future of work, and lead organizational initiatives like preparing to upskill and re-skill personnel for future business needs. A team builder: you are an empathic leader who develops high-performing, inclusive teams and drives the value of an integrated DE&I agenda in the workplace. A management coach: you provide balanced, objective, and honest counsel to senior leaders both individually and collectively, with an eye toward improving senior team cohesion and performance. A strong partner: you work collaboratively with the Purdey business, Group HR, Regional teams, as well as within the Maison to drive people-centric value creation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? International HR work experience 10+ years of HR leadership experience Experience operating at Board level WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. - We value freedom, collegiality, loyalty, and solidarity. - We foster empathy, curiosity, courage, humility, and integrity. - We care for the world we live in. Find more information about our Group and about us:
Feb 12, 2025
Full time
Established in London in 1814, Purdey is today world-renowned for the finest craftsman-made side-by-side and over-and-under shotguns, as well as double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. HOW WILL YOU MAKE AN IMPACT? Reporting to the CEO, the HR Director forms part of the Purdey Executive Team and also works closely and is part of the global Richemont HR community with a dotted reporting line into Richemont's Group Chief People Officer. The HR Director is responsible for bringing together Purdey's Talent Strategy and workforce plan to enable the execution of the Business strategy. This covers all elements of Talent Management, Engagement, Rewards, Performance Management, HR Operations, and HR Digital Transformation. The role requires someone with a can-do attitude who can operate at the highest strategic level while also being comfortable with operating in a hands-on manner in a small and traditional organization. Most critically, the Purdey HRD will work closely with the CEO and leadership team to refine, consolidate, and 'bring to life' through action the culture of Purdey and ensure that Purdey continues on its path towards being the employer of choice and market leader in its space. YOU WILL BE A strategic advisor: you have the appetite to understand our industry and desire to learn our business; you can apply short-term and long-term thinking as a guide for our ongoing business transformation while activating a people-centric culture and mindset throughout the Maison's evolution. A brand ambassador: you cultivate a powerful employer brand with a compelling Employee Value Proposition, connected to the Richemont portfolio, finding fresh and creative ways to engage with employees, raise brand awareness in order to attract, grow, and retain talents, and make the company an employer of choice. A culture influencer: you create a sense of purpose with the senior management team, orchestrate shared values across employees, and optimize every touchpoint with employees and managers to build a positive and integrated experience throughout every stage. A talent advocate: you define talent strategies and formulate career plans to build strong pipelines for future hiring needs internally and externally, understand the need to build an agile organization based on employability and lifelong learning, anticipate the future of work, and lead organizational initiatives like preparing to upskill and re-skill personnel for future business needs. A team builder: you are an empathic leader who develops high-performing, inclusive teams and drives the value of an integrated DE&I agenda in the workplace. A management coach: you provide balanced, objective, and honest counsel to senior leaders both individually and collectively, with an eye toward improving senior team cohesion and performance. A strong partner: you work collaboratively with the Purdey business, Group HR, Regional teams, as well as within the Maison to drive people-centric value creation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? International HR work experience 10+ years of HR leadership experience Experience operating at Board level WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. - We value freedom, collegiality, loyalty, and solidarity. - We foster empathy, curiosity, courage, humility, and integrity. - We care for the world we live in. Find more information about our Group and about us:
Providence Animal Center (PAC) seeks an experienced fundraising professional to join the senior leadership team as the Chief Advancement Officer (CAO). This is an exciting opportunity to guide the scope and vision of the advancement efforts and lead a passionate and committed Advancement team at a time of growth and opportunity. PAC is expanding into a 3-property campus dedicated to saving animals and creating lifelong bonds between pets and people. This newly elevated role is critical to maximizing opportunities at PAC by elevating and integrating strategic fundraising and marketing strategies. To date, funding has been secured through major gifts, annual appeals, events, bequests, foundation grants, and corporate sponsorships. The advancement team has created a strong social media presence for PAC. It holds adoption and other community events yearly and keeps an active media relations calendar. The annual operating budget for PAC is $5M, and there are approximately 80 part-time and full-time staff, over 300 active volunteers, and a dedicated and engaged Board of Directors. The Chief Advancement Officer (CAO) is responsible for developing and implementing comprehensive fundraising and marketing strategies to support the Providence Animal Center's (PAC) mission and goals. The successful candidate will have a proven track record of developing and executing successful fundraising strategies and experience in marketing and communications. The CAO will be responsible for increasing fundraising results through a comprehensive and unified approach utilizing proven best practices that increasingly emphasize gifts from individual mid-level and major donors. The CAO will have experience working successfully in organizations with high professionalism and rigor. She/he will share a passion for animals and the best animal welfare practices. Excellent healthcare options: Medical, Dental, Prescription, Vision & employer-paid short-term disability insurance.
Feb 12, 2025
Full time
Providence Animal Center (PAC) seeks an experienced fundraising professional to join the senior leadership team as the Chief Advancement Officer (CAO). This is an exciting opportunity to guide the scope and vision of the advancement efforts and lead a passionate and committed Advancement team at a time of growth and opportunity. PAC is expanding into a 3-property campus dedicated to saving animals and creating lifelong bonds between pets and people. This newly elevated role is critical to maximizing opportunities at PAC by elevating and integrating strategic fundraising and marketing strategies. To date, funding has been secured through major gifts, annual appeals, events, bequests, foundation grants, and corporate sponsorships. The advancement team has created a strong social media presence for PAC. It holds adoption and other community events yearly and keeps an active media relations calendar. The annual operating budget for PAC is $5M, and there are approximately 80 part-time and full-time staff, over 300 active volunteers, and a dedicated and engaged Board of Directors. The Chief Advancement Officer (CAO) is responsible for developing and implementing comprehensive fundraising and marketing strategies to support the Providence Animal Center's (PAC) mission and goals. The successful candidate will have a proven track record of developing and executing successful fundraising strategies and experience in marketing and communications. The CAO will be responsible for increasing fundraising results through a comprehensive and unified approach utilizing proven best practices that increasingly emphasize gifts from individual mid-level and major donors. The CAO will have experience working successfully in organizations with high professionalism and rigor. She/he will share a passion for animals and the best animal welfare practices. Excellent healthcare options: Medical, Dental, Prescription, Vision & employer-paid short-term disability insurance.
Procurement Apprentice Reports to: Procurement and Contracts Officer Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 03/03/2025 Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £22,660 About The Role: Kick-start your career in procurement with this exciting opportunity. We're looking for a motivated Procurement and Supply Assistant to join our team, where you'll gain hands-on experience while studying for the Level 3 CIPS qualification. As a key member of the Procurement Team at Ark Central, the Procurement and Supply Assistant will undertake a range of responsibilities to support the delivery of Ark Schools' Procurement Strategy. This is a varied and busy role, supporting Ark's schools on the frontline of their operations. The Procurement and Supply Assistant will report into Procurement and Contracts Officer. This role is currently operating hybrid working in our West London Office on a permanent basis working full time. Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Key Responsibilities: Liaise with schools to understand their procurement and supply requirements, and take action to make sure these are met Work with schools to ensure that their spend is managed efficiently, that they have contracts in place where required, and that their contracts are subject to regular review Process new supplier requests from schools, ensuring that these administered efficiently and are compliant with Ark's Procurement Code of Practice Own the Procurement Workplan, making sure that key deadlines are met, and that the Chief Operating Officer is kept updated on all key procurement activity Lead the team's management of supplier risk, ensuring that key suppliers are monitored and action is taken in the event of financial difficulty or contractual underperformance Undertake tender exercises, acting as the single point of contact for suppliers and internal stakeholders throughout the delivery of the entire procurement project Analyse procurement spend, making recommendations for new network contract and approved lists Negotiate with existing suppliers to obtain discounts and improved terms for schools. Key Requirements: GCSE passes in English and Maths of grade 4 or above (desirable) Study for the Level 3 Procurement and Supply Assistant Apprenticeship qualification as part of this role Right to work in the UK and be eligible for an apprenticeship (have lived in the UK or European Economic Area (EEA) for the last 3 years or more, or if not a UK or EEA citizen, have resided in the UK for the last 3 years) Strong administrative and organisational skills with meticulous attention to detail Ability to work methodically and multi-task Ability to manage workload, meet deadlines and prioritise time effectively IT Literate; proficient with Microsoft Office applications, especially Word and Excel Ability and willingness to learn and develop new skills Confident communicator who enjoys working with others Adept at building and maintaining relationships with a wide range of stakeholders Professional attitude and ability to handle confidential and personal information with discretion A dedicated and supportive team player who naturally goes the extra mile to help colleagues succeed Benefits: Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Feb 12, 2025
Full time
Procurement Apprentice Reports to: Procurement and Contracts Officer Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 03/03/2025 Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £22,660 About The Role: Kick-start your career in procurement with this exciting opportunity. We're looking for a motivated Procurement and Supply Assistant to join our team, where you'll gain hands-on experience while studying for the Level 3 CIPS qualification. As a key member of the Procurement Team at Ark Central, the Procurement and Supply Assistant will undertake a range of responsibilities to support the delivery of Ark Schools' Procurement Strategy. This is a varied and busy role, supporting Ark's schools on the frontline of their operations. The Procurement and Supply Assistant will report into Procurement and Contracts Officer. This role is currently operating hybrid working in our West London Office on a permanent basis working full time. Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Key Responsibilities: Liaise with schools to understand their procurement and supply requirements, and take action to make sure these are met Work with schools to ensure that their spend is managed efficiently, that they have contracts in place where required, and that their contracts are subject to regular review Process new supplier requests from schools, ensuring that these administered efficiently and are compliant with Ark's Procurement Code of Practice Own the Procurement Workplan, making sure that key deadlines are met, and that the Chief Operating Officer is kept updated on all key procurement activity Lead the team's management of supplier risk, ensuring that key suppliers are monitored and action is taken in the event of financial difficulty or contractual underperformance Undertake tender exercises, acting as the single point of contact for suppliers and internal stakeholders throughout the delivery of the entire procurement project Analyse procurement spend, making recommendations for new network contract and approved lists Negotiate with existing suppliers to obtain discounts and improved terms for schools. Key Requirements: GCSE passes in English and Maths of grade 4 or above (desirable) Study for the Level 3 Procurement and Supply Assistant Apprenticeship qualification as part of this role Right to work in the UK and be eligible for an apprenticeship (have lived in the UK or European Economic Area (EEA) for the last 3 years or more, or if not a UK or EEA citizen, have resided in the UK for the last 3 years) Strong administrative and organisational skills with meticulous attention to detail Ability to work methodically and multi-task Ability to manage workload, meet deadlines and prioritise time effectively IT Literate; proficient with Microsoft Office applications, especially Word and Excel Ability and willingness to learn and develop new skills Confident communicator who enjoys working with others Adept at building and maintaining relationships with a wide range of stakeholders Professional attitude and ability to handle confidential and personal information with discretion A dedicated and supportive team player who naturally goes the extra mile to help colleagues succeed Benefits: Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
The Head of International Compliance is responsible for assisting in the ongoing development, implementation, and assessment of Intuit's global compliance program relating to QuickBooks, Mailchimp, and other Intuit, Inc. properties in Australia, Canada, Ireland, India, Israel, and the UK. Reporting to the corporate Chief Compliance Officer, the job of Head of International Compliance is to help ensure that Intuit complies with laws, regulations, and industry-leading practices by: Partnering with Intuit's International business to understand critical initiatives and ensure compliance is built into program design. Deep knowledge of financial, regulatory, and licensing requirements in the UK and EU for Money Movement and Credit. Establishing a strong relationship with company leaders in the UK, EU, and other core Intuit jurisdictions to ensure compliance is integrated with the business. Driving excellence and demonstrably compliant outcomes across Intuit's compliance programs for UK / AU / Ireland including: Financial Regulations & Reporting AML & Anti-Corruption Regulatory Licensing Interaction with Regulatory Authorities to support Intuit's operations. Developing, refining, and updating procedures to enhance corporate governance. Acting as a compliance champion by monitoring and validating controls to ensure that projects, documentation, and processes are compliant with current regulations. Implementing communications and training strategies to publicize Intuit's compliance practices to internal and external stakeholders. Leveraging Intuit's central compliance function to support International Business Operations. Designing and performing assessments, analysis, monitoring, and reports on compliance risks. Identifying gaps in the design and operating effectiveness of control frameworks. Working with internal teams to remediate any activities for continuous process improvement, including managing projects for compliance enhancement. Flexibly assist in other areas of concern to benefit Intuit's legal compliance posture. Responsibilities Ability to provide risk-based advice, drive operational efficiency, manage and think globally. Very strong process and problem-solving leadership skills at both strategic and functional levels. Able to build programs and manage teams. Excellent verbal, written, and interpersonal skills and the ability to communicate effectively with business leadership. Open to European and international travel, particularly Ireland and the USA. Uses influence to build consensus across the enterprise to drive a desired outcome and operates without boundaries to lead change and influence actions that align teams on strategy. Fun to be around in challenging situations with an amazing sense of humor. Minimum Requirements Minimum of fifteen (15) years of direct work experience in compliance management. Bachelors or Masters in Law. Experience in Consulting/Advisory and Legal fields. Understanding of Open Banking & PSD2, AML5 & 6, FCA Handbook & Guidance, FCA / FOS Complaints Management & UK / EU Regulatory Reporting requirements. Previous experience interacting with the FCA, the ACPR, and other EU Regulatory Authorities.
Feb 11, 2025
Full time
The Head of International Compliance is responsible for assisting in the ongoing development, implementation, and assessment of Intuit's global compliance program relating to QuickBooks, Mailchimp, and other Intuit, Inc. properties in Australia, Canada, Ireland, India, Israel, and the UK. Reporting to the corporate Chief Compliance Officer, the job of Head of International Compliance is to help ensure that Intuit complies with laws, regulations, and industry-leading practices by: Partnering with Intuit's International business to understand critical initiatives and ensure compliance is built into program design. Deep knowledge of financial, regulatory, and licensing requirements in the UK and EU for Money Movement and Credit. Establishing a strong relationship with company leaders in the UK, EU, and other core Intuit jurisdictions to ensure compliance is integrated with the business. Driving excellence and demonstrably compliant outcomes across Intuit's compliance programs for UK / AU / Ireland including: Financial Regulations & Reporting AML & Anti-Corruption Regulatory Licensing Interaction with Regulatory Authorities to support Intuit's operations. Developing, refining, and updating procedures to enhance corporate governance. Acting as a compliance champion by monitoring and validating controls to ensure that projects, documentation, and processes are compliant with current regulations. Implementing communications and training strategies to publicize Intuit's compliance practices to internal and external stakeholders. Leveraging Intuit's central compliance function to support International Business Operations. Designing and performing assessments, analysis, monitoring, and reports on compliance risks. Identifying gaps in the design and operating effectiveness of control frameworks. Working with internal teams to remediate any activities for continuous process improvement, including managing projects for compliance enhancement. Flexibly assist in other areas of concern to benefit Intuit's legal compliance posture. Responsibilities Ability to provide risk-based advice, drive operational efficiency, manage and think globally. Very strong process and problem-solving leadership skills at both strategic and functional levels. Able to build programs and manage teams. Excellent verbal, written, and interpersonal skills and the ability to communicate effectively with business leadership. Open to European and international travel, particularly Ireland and the USA. Uses influence to build consensus across the enterprise to drive a desired outcome and operates without boundaries to lead change and influence actions that align teams on strategy. Fun to be around in challenging situations with an amazing sense of humor. Minimum Requirements Minimum of fifteen (15) years of direct work experience in compliance management. Bachelors or Masters in Law. Experience in Consulting/Advisory and Legal fields. Understanding of Open Banking & PSD2, AML5 & 6, FCA Handbook & Guidance, FCA / FOS Complaints Management & UK / EU Regulatory Reporting requirements. Previous experience interacting with the FCA, the ACPR, and other EU Regulatory Authorities.
You are here: Home / News / News / Forces Pension Society - Head of Pensions Forces Pension Society - Head of Pensions Are you a capable manager and leader? Are you familiar with the various Armed Forces Pension Schemes or have a background in Armed Forces pay and remuneration issues? This could be the job for you! About the Society The Forces Pension Society is a not-for-profit, independent membership organisation that looks after the interests of current and future UK Armed Forces pensioners. It is a watchdog, a lobby group and a provider of Armed Forces Pension Scheme (AFPS) guidance to its membership, which comprises both serving and retired Armed Forces personnel. In recent years the Society has gone from strength to strength, with increasing membership (now approx. 66,000), a strong independent voice, and considerable influence and reputation. The Society has a full-time staff of 18 and is based in Vauxhall, South West London. Demand for our services is growing. The Pension Team At the heart of the Society is the Pension Team, currently 10 strong. The main task of the team is to provide expert, independent, technical guidance on the AFPS by email and telephone. The reputation of the Society relies upon this guidance being accurate, authoritative, clear and timely - and thus depends upon the leadership and management of the Head of Pensions. Head of Pensions The Head of Pensions is a member of the Society's Senior Management Team and works closely with the Chief Executive, Chief Operating Officer and Head of Membership to develop the annual business objectives and oversee the daily operation of the Society. They will be expected to be comfortable briefing the Society's Board and Committees. Military experience at OF4-OF5 level or equivalent will be advantageous but not essential. Role The role of the Head of Pensions is to: Be part of the Society's Senior Management Team and Communications Working Group. Direct and lead the work of the Pension Team, optimising the efficiency and effectiveness of human and technical resources and procedures. Ensure the training of pension consultants is thorough and up to date. Oversee Level One quality assurance of responses to pension enquiries. Liaise with the MOD (Armed Forces Remuneration) and Veterans UK. Generate content for the Society's external communications. Benefits 10% of salary employer pension contributions (£6,849 - no employee contributions). Interest-free season ticket loan. 30 days annual leave (plus all Bank Holidays). Comprehensive handover and development package. Office-based in Vauxhall, working from home as agreed. Application Process Please apply by submitting a CV and, in no more than two sides of A4, write a supporting statement which meets the person specification and outlines: your reasons for applying for this position; your experiences to date which you feel make you a suitable candidate; and an indication of your strengths, both personally and professionally. Applications should be submitted electronically to the Chief Operating Officer at by 6pm Sun 1 Dec. Sift will take place in the first week of December, with assessments and interviews in person scheduled for Mon 9 Dec at the Society's offices in Vauxhall. The successful candidate will start on 24 Mar 2025 or at a mutually agreed date. If shortlisted, we will ask you to provide the contact details of two referees, one of whom should be your current employer.
Feb 11, 2025
Full time
You are here: Home / News / News / Forces Pension Society - Head of Pensions Forces Pension Society - Head of Pensions Are you a capable manager and leader? Are you familiar with the various Armed Forces Pension Schemes or have a background in Armed Forces pay and remuneration issues? This could be the job for you! About the Society The Forces Pension Society is a not-for-profit, independent membership organisation that looks after the interests of current and future UK Armed Forces pensioners. It is a watchdog, a lobby group and a provider of Armed Forces Pension Scheme (AFPS) guidance to its membership, which comprises both serving and retired Armed Forces personnel. In recent years the Society has gone from strength to strength, with increasing membership (now approx. 66,000), a strong independent voice, and considerable influence and reputation. The Society has a full-time staff of 18 and is based in Vauxhall, South West London. Demand for our services is growing. The Pension Team At the heart of the Society is the Pension Team, currently 10 strong. The main task of the team is to provide expert, independent, technical guidance on the AFPS by email and telephone. The reputation of the Society relies upon this guidance being accurate, authoritative, clear and timely - and thus depends upon the leadership and management of the Head of Pensions. Head of Pensions The Head of Pensions is a member of the Society's Senior Management Team and works closely with the Chief Executive, Chief Operating Officer and Head of Membership to develop the annual business objectives and oversee the daily operation of the Society. They will be expected to be comfortable briefing the Society's Board and Committees. Military experience at OF4-OF5 level or equivalent will be advantageous but not essential. Role The role of the Head of Pensions is to: Be part of the Society's Senior Management Team and Communications Working Group. Direct and lead the work of the Pension Team, optimising the efficiency and effectiveness of human and technical resources and procedures. Ensure the training of pension consultants is thorough and up to date. Oversee Level One quality assurance of responses to pension enquiries. Liaise with the MOD (Armed Forces Remuneration) and Veterans UK. Generate content for the Society's external communications. Benefits 10% of salary employer pension contributions (£6,849 - no employee contributions). Interest-free season ticket loan. 30 days annual leave (plus all Bank Holidays). Comprehensive handover and development package. Office-based in Vauxhall, working from home as agreed. Application Process Please apply by submitting a CV and, in no more than two sides of A4, write a supporting statement which meets the person specification and outlines: your reasons for applying for this position; your experiences to date which you feel make you a suitable candidate; and an indication of your strengths, both personally and professionally. Applications should be submitted electronically to the Chief Operating Officer at by 6pm Sun 1 Dec. Sift will take place in the first week of December, with assessments and interviews in person scheduled for Mon 9 Dec at the Society's offices in Vauxhall. The successful candidate will start on 24 Mar 2025 or at a mutually agreed date. If shortlisted, we will ask you to provide the contact details of two referees, one of whom should be your current employer.
Please tick this box to confirm that you're happy for us to store your relevant personal data in our online recruitment system. If you don't do this, we can't process your application. About Us We are looking to appoint a Chief Operating Officer (COO) to lead the day-to-day operations delivery function of a multi-office, multi-disciplinary professional services practice and to play an active part in the Firm's future development, success and ambitious growth plans. The COO will deliver within the firm's culture and strategy and assist in the ongoing development of the Partnerships future business plans. Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment. Our well-trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success. Role Overview You will work closely with the Managing Partner and the senior leadership team to design and execute strategies that ensure smooth and efficient delivery of the Firm's Finance and Administrative operations, adherence to regulatory requirements together with ongoing improvement to efficiency of systems and processes. Areas of activity to include management of teams undertaking business delivery functions of Finance, Administration, Health & Safety, IT, Data and Systems and Compliance. Reporting to the Managing Partner and sitting on the Management Board, the position will ensure the efficient implementation of the Firm's strategy and collaborate closely with the other head office functions to ensure they are working to and delivering Board and Partnership objectives. Key Responsibilities Financial planning / budgeting and reporting Management of Head Office budget Management of the Firm's finance and client accounting function and management of budgets and cashflow Oversight and preparation of accurate and timely financial statements with the finance team Preparation, monitoring and reporting on funding requirements and investments Drive systems and process improvements as required Direct management of Finance, Client Accounts, Data, Systems and IT teams Project coordination - such as implementing new systems and client accounting software packages Develop and maintain systems and procedures to ensure that operations comply with legal requirements and meet agreed operational standards. Building and managing relationships with suppliers, vendors and Partners Coordination of PI, Health & Safety and QMS functions in conjunction with Partner conveners Compliance and regulatory conformance (FCA, RICS etc.) Creating an enabling work environment and positive company culture Attendance at all internal admin meetings Attendance at Partner's meeting and Executive Board meetings Reporting MI as required to cover all areas of the business Qualifications and Experience Proven experience in a senior operational and management role, ideally in the professional services industry. In depth knowledge of managing multi-disciplinary teams Strong understanding of financial operations. Demonstrated ability to build, manage, and optimise operational processes within a regulated environment. Excellent leadership skills, with a track record of building high-performing teams and fostering collaboration across departments. Excellent written, verbal and presentation communication skills. Strategic thinker with strong analytical skills and a hands-on approach to operational management. Ideally at least a Bachelor's degree in business administration, business management, finance or other relevant disciplines. Why Join Us? This is an exciting opportunity to join a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment and to play an active part in the firm's future development, success and ambitious growth plans. We offer a competitive salary and benefits package, a collaborative work environment, and the chance to make a meaningful impact on the future of the Firm. A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service. Life Assurance of 4x your basic salary Private Medical Cover including Westfield Health cashplan (after passed probationary period) Travel Insurance (after passed probationary period) Salary Sacrifice Pension Scheme Enhanced Maternity, Paternity, adoption and shared parental leave benefits Enhanced Carers leave 1 Volunteering Day for your chosen charity each year. Core working hours are Monday - Friday 9.00am - 17.30pm. Work Location: Norwich This is a permanent full-time position based on 37.5 hours (Monday - Friday) however we're fully open to discussing flexible working requirements. We also operate a hybrid working policy.
Feb 11, 2025
Full time
Please tick this box to confirm that you're happy for us to store your relevant personal data in our online recruitment system. If you don't do this, we can't process your application. About Us We are looking to appoint a Chief Operating Officer (COO) to lead the day-to-day operations delivery function of a multi-office, multi-disciplinary professional services practice and to play an active part in the Firm's future development, success and ambitious growth plans. The COO will deliver within the firm's culture and strategy and assist in the ongoing development of the Partnerships future business plans. Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment. Our well-trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success. Role Overview You will work closely with the Managing Partner and the senior leadership team to design and execute strategies that ensure smooth and efficient delivery of the Firm's Finance and Administrative operations, adherence to regulatory requirements together with ongoing improvement to efficiency of systems and processes. Areas of activity to include management of teams undertaking business delivery functions of Finance, Administration, Health & Safety, IT, Data and Systems and Compliance. Reporting to the Managing Partner and sitting on the Management Board, the position will ensure the efficient implementation of the Firm's strategy and collaborate closely with the other head office functions to ensure they are working to and delivering Board and Partnership objectives. Key Responsibilities Financial planning / budgeting and reporting Management of Head Office budget Management of the Firm's finance and client accounting function and management of budgets and cashflow Oversight and preparation of accurate and timely financial statements with the finance team Preparation, monitoring and reporting on funding requirements and investments Drive systems and process improvements as required Direct management of Finance, Client Accounts, Data, Systems and IT teams Project coordination - such as implementing new systems and client accounting software packages Develop and maintain systems and procedures to ensure that operations comply with legal requirements and meet agreed operational standards. Building and managing relationships with suppliers, vendors and Partners Coordination of PI, Health & Safety and QMS functions in conjunction with Partner conveners Compliance and regulatory conformance (FCA, RICS etc.) Creating an enabling work environment and positive company culture Attendance at all internal admin meetings Attendance at Partner's meeting and Executive Board meetings Reporting MI as required to cover all areas of the business Qualifications and Experience Proven experience in a senior operational and management role, ideally in the professional services industry. In depth knowledge of managing multi-disciplinary teams Strong understanding of financial operations. Demonstrated ability to build, manage, and optimise operational processes within a regulated environment. Excellent leadership skills, with a track record of building high-performing teams and fostering collaboration across departments. Excellent written, verbal and presentation communication skills. Strategic thinker with strong analytical skills and a hands-on approach to operational management. Ideally at least a Bachelor's degree in business administration, business management, finance or other relevant disciplines. Why Join Us? This is an exciting opportunity to join a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment and to play an active part in the firm's future development, success and ambitious growth plans. We offer a competitive salary and benefits package, a collaborative work environment, and the chance to make a meaningful impact on the future of the Firm. A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service. Life Assurance of 4x your basic salary Private Medical Cover including Westfield Health cashplan (after passed probationary period) Travel Insurance (after passed probationary period) Salary Sacrifice Pension Scheme Enhanced Maternity, Paternity, adoption and shared parental leave benefits Enhanced Carers leave 1 Volunteering Day for your chosen charity each year. Core working hours are Monday - Friday 9.00am - 17.30pm. Work Location: Norwich This is a permanent full-time position based on 37.5 hours (Monday - Friday) however we're fully open to discussing flexible working requirements. We also operate a hybrid working policy.
Executive Assistant to the Director Who Are You? Are you a highly organised, proactive and detail-oriented individual with experience of supporting senior staff? The Paul Mellon Centre for Studies in British Art (PMC) is looking for an Executive Assistant to manage the business of the Director's office and provide administrative support to the Senior Leadership Team (SLT). If you have a flexible and professional approach with the ability to meet challenging and changing deadlines, then we would love to hear from you. Who We Are As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies . We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing number of members of the public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals. About the Role and Key Responsibilities PMC is looking for an Executive Assistant to provide high-level support to the Director as well as administrative support to the SLT, especially in relation to team meetings, booking travel, project planning and supporting organisational work relating to charity governance, and also SLT business and activities, such as policy review and creation. In this varied and exciting role, you will manage the Director's diary and assist the Director in preparing for meetings while providing confidential support to them in the administration of all their responsibilities. You will be required to plan lunch meetings, make travel and restaurant bookings and process expenses as well as answering emails and correspondence on behalf of the Director. In supporting the SLT, you will organise and prepare materials for the weekly SLT meetings, collate and circulate the weekly agenda and minute the meetings. You will also provide support for the Centre's strategy work, working with the Chief Operating Officer to plan meetings and associated administration. In addition, you will assist the PMC's SLT and Yale's Office of the Provost to prepare and collate documents for the PMC's Board of Trustees meetings. You will also assist the Director in carrying out research and administrative work related to PMC projects and assist in archiving PMC research projects as well as supporting other members of SLT with Centre projects, as agreed with the Director. Who We Need The successful applicant will have: experience of supporting busy senior staff and prioritising their workloads and your own workload advanced proficiency in the use of IT office systems experience of servicing formal meetings, taking and drafting minutes excellent organisational and administrative skills rigorous attention to detail the ability to meet challenging and changing deadlines strong communication skills, both verbal and written the ability to build and maintain strong relationships with colleagues and external contacts a flexible and professional approach the ability to demonstrate diplomacy when dealing with sensitive matters an understanding and appreciation of confidentiality and discretion an interest in the work of the Centre, especially British art and culture Why Join Us? The successful applicant will benefit from: a generous annual leave allowance an excellent pension scheme an interest-free season ticket loan an Employee Assistance Programme an employer-funded financial coaching programme free and subsidised access to museums and galleries through organisational ICOM membership training and development opportunities Further Information Salary will be in the range of £40,000 - £45,000 per annum depending on experience. This is a permanent, full-time post and the hours of work are thirty-five per week. Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1. We are happy to talk about flexible working arrangements offered by the Centre. For full details, please see the Job Description and Person Specification on our website. Closing Date The closing date for applications is Monday 3 March am GMT. Interviews Interviews for the post will be held on Tuesday 18 March 2025. Start Date It is hoped that the successful candidate would be available to start work on 1 April 2025 or as soon as possible thereafter. Enquiries Queries about the post should be addressed to the Centre's HR Team at
Feb 11, 2025
Full time
Executive Assistant to the Director Who Are You? Are you a highly organised, proactive and detail-oriented individual with experience of supporting senior staff? The Paul Mellon Centre for Studies in British Art (PMC) is looking for an Executive Assistant to manage the business of the Director's office and provide administrative support to the Senior Leadership Team (SLT). If you have a flexible and professional approach with the ability to meet challenging and changing deadlines, then we would love to hear from you. Who We Are As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies . We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing number of members of the public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals. About the Role and Key Responsibilities PMC is looking for an Executive Assistant to provide high-level support to the Director as well as administrative support to the SLT, especially in relation to team meetings, booking travel, project planning and supporting organisational work relating to charity governance, and also SLT business and activities, such as policy review and creation. In this varied and exciting role, you will manage the Director's diary and assist the Director in preparing for meetings while providing confidential support to them in the administration of all their responsibilities. You will be required to plan lunch meetings, make travel and restaurant bookings and process expenses as well as answering emails and correspondence on behalf of the Director. In supporting the SLT, you will organise and prepare materials for the weekly SLT meetings, collate and circulate the weekly agenda and minute the meetings. You will also provide support for the Centre's strategy work, working with the Chief Operating Officer to plan meetings and associated administration. In addition, you will assist the PMC's SLT and Yale's Office of the Provost to prepare and collate documents for the PMC's Board of Trustees meetings. You will also assist the Director in carrying out research and administrative work related to PMC projects and assist in archiving PMC research projects as well as supporting other members of SLT with Centre projects, as agreed with the Director. Who We Need The successful applicant will have: experience of supporting busy senior staff and prioritising their workloads and your own workload advanced proficiency in the use of IT office systems experience of servicing formal meetings, taking and drafting minutes excellent organisational and administrative skills rigorous attention to detail the ability to meet challenging and changing deadlines strong communication skills, both verbal and written the ability to build and maintain strong relationships with colleagues and external contacts a flexible and professional approach the ability to demonstrate diplomacy when dealing with sensitive matters an understanding and appreciation of confidentiality and discretion an interest in the work of the Centre, especially British art and culture Why Join Us? The successful applicant will benefit from: a generous annual leave allowance an excellent pension scheme an interest-free season ticket loan an Employee Assistance Programme an employer-funded financial coaching programme free and subsidised access to museums and galleries through organisational ICOM membership training and development opportunities Further Information Salary will be in the range of £40,000 - £45,000 per annum depending on experience. This is a permanent, full-time post and the hours of work are thirty-five per week. Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1. We are happy to talk about flexible working arrangements offered by the Centre. For full details, please see the Job Description and Person Specification on our website. Closing Date The closing date for applications is Monday 3 March am GMT. Interviews Interviews for the post will be held on Tuesday 18 March 2025. Start Date It is hoped that the successful candidate would be available to start work on 1 April 2025 or as soon as possible thereafter. Enquiries Queries about the post should be addressed to the Centre's HR Team at
The Chief Operating Officer (COO) is a pivotal leadership role responsible for operationalizing growth strategies, managing administrative operations, and driving operational efficiency within the law firm. This role ensures alignment across teams, champions a culture of trust and success, and plays a critical role in translating the firm's vision into actionable strategies. The COO will have oversight of all personnel and functions including business development, fiscal management, and technological initiatives to support the firm's goals and objectives. Responsibilities Strategic Leadership Key leadership position responsible for growing the business, synchronizing major business functions, driving accountability, and ensuring the organization executes its vision with discipline and efficiency. Partner with firm leaders and associates to develop and execute growth strategies, establish KPIs, and measure performance metrics. Contribute to strategic and tactical planning, ensuring alignment with the firm's vision and goals. Identify and mitigate risks to protect and enhance the firm's operational integrity. Ensure the delivery of high-quality services and support organizational growth initiatives. Business Development Develop and implement business development strategies to expand the firm's client base and market presence. Identify opportunities for growth and collaborate with partners to pursue strategic initiatives. Establish and maintain relationships with key clients, referral partners, and industry stakeholders. Track and analyze market trends to identify competitive advantages and areas for expansion. Lead efforts to enhance client engagement, retention, and satisfaction. Partner on the development of marketing initiatives to promote the firm's services and increase brand visibility. Operational Oversight Oversee operations, ensuring efficiency, productivity, and accountability across departments. Manage the pipeline of the firm's cases to achieve financial goals. Develop and implement Standard Operating Procedures (SOPs) and KPIs for staff roles. Foster a paperless work environment and champion operational innovations. Lead and unite diverse team members to create a cohesive and productive environment. Supervise and mentor staff, ensuring alignment with organizational objectives. Hold leadership and management teams accountable for their deliverables. Financial and Administrative Management Oversee law firm billing, accounting practices, and fiscal management, including budget planning and analysis. Provide data-driven recommendations for operational improvements and financial performance. Explore Technology Innovations to help improve firm efficiency. Drive technological initiatives to enhance client services, including QuickBooks, Filevine (DOMO Periscope), and familiarity with Ninety EOS software. Develop and integrate a comprehensive Filevine strategy and implementation plan (change management) for the firm. Evaluate and manage computer systems, software, and maintenance contracts to ensure operational needs are met. Oversee the firm's telephone systems and communication platforms. Qualifications Required Skills and Abilities Strong leadership and strategic planning skills. Exceptional administrative, organizational, and time management abilities. Outstanding verbal and written communication skills. Understand the technological benefits. Proven ability to analyze data and provide actionable recommendations. Expertise in fostering a paperless work environment. Demonstrated experience in creating and managing SOPs and KPIs. Proficiency with QuickBooks, Filevine, and familiarity with Ninety EOS software preferred. Education and Experience Bachelor's degree in Finance, Accounting, Business Management, or a related field; MBA preferred. 10-15 years' experience in an Operations Leadership role. 5-7 years experience managing staff. Certified Legal Manager (CLM) certification is preferred. Compensation $200,000+ About Cooper Hurley Cooper Hurley Injury Law is a distinguished law firm that offers its employees a range of benefits and opportunities, making it a standout choice for legal professionals in Virginia. With a strong commitment to excellence and a dedication to serving the community, we strive to provide an impactful and fulfilling work environment. Our Core Values are: We give back to our community. We exceed our client's expectations by providing exceptional service. We are compassionate, understanding, and empathetic to those we help.
Feb 10, 2025
Full time
The Chief Operating Officer (COO) is a pivotal leadership role responsible for operationalizing growth strategies, managing administrative operations, and driving operational efficiency within the law firm. This role ensures alignment across teams, champions a culture of trust and success, and plays a critical role in translating the firm's vision into actionable strategies. The COO will have oversight of all personnel and functions including business development, fiscal management, and technological initiatives to support the firm's goals and objectives. Responsibilities Strategic Leadership Key leadership position responsible for growing the business, synchronizing major business functions, driving accountability, and ensuring the organization executes its vision with discipline and efficiency. Partner with firm leaders and associates to develop and execute growth strategies, establish KPIs, and measure performance metrics. Contribute to strategic and tactical planning, ensuring alignment with the firm's vision and goals. Identify and mitigate risks to protect and enhance the firm's operational integrity. Ensure the delivery of high-quality services and support organizational growth initiatives. Business Development Develop and implement business development strategies to expand the firm's client base and market presence. Identify opportunities for growth and collaborate with partners to pursue strategic initiatives. Establish and maintain relationships with key clients, referral partners, and industry stakeholders. Track and analyze market trends to identify competitive advantages and areas for expansion. Lead efforts to enhance client engagement, retention, and satisfaction. Partner on the development of marketing initiatives to promote the firm's services and increase brand visibility. Operational Oversight Oversee operations, ensuring efficiency, productivity, and accountability across departments. Manage the pipeline of the firm's cases to achieve financial goals. Develop and implement Standard Operating Procedures (SOPs) and KPIs for staff roles. Foster a paperless work environment and champion operational innovations. Lead and unite diverse team members to create a cohesive and productive environment. Supervise and mentor staff, ensuring alignment with organizational objectives. Hold leadership and management teams accountable for their deliverables. Financial and Administrative Management Oversee law firm billing, accounting practices, and fiscal management, including budget planning and analysis. Provide data-driven recommendations for operational improvements and financial performance. Explore Technology Innovations to help improve firm efficiency. Drive technological initiatives to enhance client services, including QuickBooks, Filevine (DOMO Periscope), and familiarity with Ninety EOS software. Develop and integrate a comprehensive Filevine strategy and implementation plan (change management) for the firm. Evaluate and manage computer systems, software, and maintenance contracts to ensure operational needs are met. Oversee the firm's telephone systems and communication platforms. Qualifications Required Skills and Abilities Strong leadership and strategic planning skills. Exceptional administrative, organizational, and time management abilities. Outstanding verbal and written communication skills. Understand the technological benefits. Proven ability to analyze data and provide actionable recommendations. Expertise in fostering a paperless work environment. Demonstrated experience in creating and managing SOPs and KPIs. Proficiency with QuickBooks, Filevine, and familiarity with Ninety EOS software preferred. Education and Experience Bachelor's degree in Finance, Accounting, Business Management, or a related field; MBA preferred. 10-15 years' experience in an Operations Leadership role. 5-7 years experience managing staff. Certified Legal Manager (CLM) certification is preferred. Compensation $200,000+ About Cooper Hurley Cooper Hurley Injury Law is a distinguished law firm that offers its employees a range of benefits and opportunities, making it a standout choice for legal professionals in Virginia. With a strong commitment to excellence and a dedication to serving the community, we strive to provide an impactful and fulfilling work environment. Our Core Values are: We give back to our community. We exceed our client's expectations by providing exceptional service. We are compassionate, understanding, and empathetic to those we help.
Sales Team Lead - 28k- 38k DOE + 20k OTE (uncapped), Chelmsford, full time office based. My client is an award-winning defence company based in Chelmsford. They have grown to become one of the leading providers of intelligence, insight and debate serving the global defence community. Looking for a Sales Team Lead. Key Responsibilities: Manage your own sales campaign as a member of the team, demonstrating sales leadership, best-practice, and achieving your individual targets Drive team sales performance to achieve campaign targets Ensure that team activity rates and KPI's are met on a daily, weekly and monthly basis Conduct weekly team reviews and 1-to-1 call coaching sessions Maintain accurate reports and update management on a weekly, monthly and annual basis Identify new lead sources and work with marketing to generate in-bound flows Work closely with Event Directors to draft sales campaign plans Liaise with the conference production team to ensure that your delegate team is fully briefed on each event and kept up to date with the programme. Work with the Chief Operating Officer to identify and hire additional team members Work with the Head of Training to plan scheduled sessions and identify gaps in capabilities Knowledge & Experience: Inspirational sales leader You'll have an interest in the armed services and defence sector You'll have a willingness to travel and attend conferences, social events and other meetings Call centre background would be an advantage Previous experience of working in a Sales/BD role with KPI's As a Sales Team Lead working for this company, you will be earning a basic salary of up to 38,000 and will be entitled to a range of company benefits. If you are interested in the role, please click 'APPLY' and submit your CV for immediate consideration.
Feb 10, 2025
Full time
Sales Team Lead - 28k- 38k DOE + 20k OTE (uncapped), Chelmsford, full time office based. My client is an award-winning defence company based in Chelmsford. They have grown to become one of the leading providers of intelligence, insight and debate serving the global defence community. Looking for a Sales Team Lead. Key Responsibilities: Manage your own sales campaign as a member of the team, demonstrating sales leadership, best-practice, and achieving your individual targets Drive team sales performance to achieve campaign targets Ensure that team activity rates and KPI's are met on a daily, weekly and monthly basis Conduct weekly team reviews and 1-to-1 call coaching sessions Maintain accurate reports and update management on a weekly, monthly and annual basis Identify new lead sources and work with marketing to generate in-bound flows Work closely with Event Directors to draft sales campaign plans Liaise with the conference production team to ensure that your delegate team is fully briefed on each event and kept up to date with the programme. Work with the Chief Operating Officer to identify and hire additional team members Work with the Head of Training to plan scheduled sessions and identify gaps in capabilities Knowledge & Experience: Inspirational sales leader You'll have an interest in the armed services and defence sector You'll have a willingness to travel and attend conferences, social events and other meetings Call centre background would be an advantage Previous experience of working in a Sales/BD role with KPI's As a Sales Team Lead working for this company, you will be earning a basic salary of up to 38,000 and will be entitled to a range of company benefits. If you are interested in the role, please click 'APPLY' and submit your CV for immediate consideration.
Quality Manager Pontefract Area Salary: Up to 55,000 + Benefits Shift: Days (Monday - Friday & Early Finish On A Friday) Our client is seeking a dedicated and experienced Quality Manager to oversee quality assurance and control processes within the organization. This role is critical in driving quality improvements, ensuring compliance with industry standards, and fostering a culture of continuous improvement. Key Facts: Reports To: Chief Operating Officer. Primary Purpose: Ensure products and services meet the highest quality standards and comply with all regulatory requirements. Scope: Manage quality management systems, conduct audits, and lead continuous improvement initiatives. Responsibilities Develop, implement, and maintain Quality Management Systems (e.g., ISO 9001). Oversee compliance with standards like BS EN ISO 1090/3834, ISO 45001, and ISO 14001. Lead quality control activities, including inspections, testing, and documentation. Drive continuous improvement using Lean, Six Sigma, and other methodologies. Manage quality audits (internal and external) and prepare for certifications. Lead and mentor the quality team, ensuring alignment with organizational goals. Address customer feedback and ensure high levels of satisfaction. Analyze quality metrics and implement corrective actions to drive improvements. Collaborate with suppliers to ensure material quality and resolve any related issues. Qualifications and Experience Bachelor's degree in Engineering, Quality Management, or a related field. 5-7 years of experience in quality management, including 3+ years in leadership roles. Strong knowledge of ISO 9001 and similar frameworks. Expertise in tools like RCA, FMEA, SPC, Lean, and Six Sigma. Proven track record of conducting audits and ensuring compliance with quality standards. Strong leadership, analytical, and communication skills. Desirable: Certified Quality Manager (CQM) or equivalent certifications. Familiarity with specialized industry standards (e.g., IATF 16949, FDA regulations). Experience with quality management and ERP systems. Knowledge of environmental (ISO 14001) and health and safety systems (ISO 45001). Characteristics Strategic thinker with attention to detail. Strong leadership and problem-solving abilities. Customer-centric with a focus on continuous improvement. Resilient, adaptable, and committed to ethical standards. If this sounds like a role you could do please feel free to apply or just contact James Reep on (phone number removed) or email . I look forward to speaking soon.
Feb 10, 2025
Full time
Quality Manager Pontefract Area Salary: Up to 55,000 + Benefits Shift: Days (Monday - Friday & Early Finish On A Friday) Our client is seeking a dedicated and experienced Quality Manager to oversee quality assurance and control processes within the organization. This role is critical in driving quality improvements, ensuring compliance with industry standards, and fostering a culture of continuous improvement. Key Facts: Reports To: Chief Operating Officer. Primary Purpose: Ensure products and services meet the highest quality standards and comply with all regulatory requirements. Scope: Manage quality management systems, conduct audits, and lead continuous improvement initiatives. Responsibilities Develop, implement, and maintain Quality Management Systems (e.g., ISO 9001). Oversee compliance with standards like BS EN ISO 1090/3834, ISO 45001, and ISO 14001. Lead quality control activities, including inspections, testing, and documentation. Drive continuous improvement using Lean, Six Sigma, and other methodologies. Manage quality audits (internal and external) and prepare for certifications. Lead and mentor the quality team, ensuring alignment with organizational goals. Address customer feedback and ensure high levels of satisfaction. Analyze quality metrics and implement corrective actions to drive improvements. Collaborate with suppliers to ensure material quality and resolve any related issues. Qualifications and Experience Bachelor's degree in Engineering, Quality Management, or a related field. 5-7 years of experience in quality management, including 3+ years in leadership roles. Strong knowledge of ISO 9001 and similar frameworks. Expertise in tools like RCA, FMEA, SPC, Lean, and Six Sigma. Proven track record of conducting audits and ensuring compliance with quality standards. Strong leadership, analytical, and communication skills. Desirable: Certified Quality Manager (CQM) or equivalent certifications. Familiarity with specialized industry standards (e.g., IATF 16949, FDA regulations). Experience with quality management and ERP systems. Knowledge of environmental (ISO 14001) and health and safety systems (ISO 45001). Characteristics Strategic thinker with attention to detail. Strong leadership and problem-solving abilities. Customer-centric with a focus on continuous improvement. Resilient, adaptable, and committed to ethical standards. If this sounds like a role you could do please feel free to apply or just contact James Reep on (phone number removed) or email . I look forward to speaking soon.
Role: Head of Operations Location: UK Wide Salary: Competitive + generous benefits Want to join a leading international, independent real estate consultancy with an all together different approach? The Head of Operations is a senior management role responsible for overseeing critical support functions, including premises & facilities, business support, audit & compliance, and health & safety (H&S). Reporting to the Chief Operating Officer, the role focuses on ensuring smooth and efficient functioning of our day-to-day operations. This includes overseeing processes, teams and resources. It further includes driving strategic improvements and innovation to improve our productivity, efficiency and profitability. This position is essential in ensuring a high-performing operational infrastructure that supports the company's growth and service excellence. Working with a dynamic and forward-thinking leadership team, the Head of Operations will have the opportunity to lead and shape the operational backbone of a leading real estate consultancy, and to implement innovative solutions and drive meaningful change. Key Responsibilities: Operational Management Oversee and manage all operational functions, including facilities management, business support services, health & safety compliance, and internal audit processes. Ensure seamless integration and collaboration across support functions to meet business needs and enhance service delivery. Provide strategic direction, forecast operational needs, review and manage budgets, and resource allocation. Identify areas for improvement, streamline processes, reduce costs and enhance quality. Leverage technology and tools to automate and optimise. Manage and mentor direct reports. Foster a culture of accountability, collaboration and continuous improvement. Set objectives. Ensure cross functional collaboration, working closely with all other departments. Facilities Management Manage office facilities and ensure they are safe, efficient, and aligned with business requirements. Oversee vendor contracts, building maintenance, and space utilization strategies. Business Support Services Lead the business support teams, ensuring they provide effective administrative and operational support across the organization. Develop and implement processes to enhance efficiency and standardization. Health & Safety (H&S) Ensure compliance with all H&S regulations, conducting regular risk assessments and audits. This includes the monitoring, auditing and enforcement of our H&S policies for fee earners to ensure they are H&S compliant. Promote a culture of safety and well-being across the organization. Audit and Compliance Oversee internal audit processes to ensure adherence to company policies and regulatory requirements. Identify and mitigate operational risks, ensuring compliance across all support functions. Ensure compliance with legal, regulatory and organisational standards. Innovation and Change Management Identify and implement innovative solutions to enhance operations and improve client experiences. Lead change initiatives to modernize processes, adopt new technologies, and promote sustainability. Team Leadership and Development Lead and develop high-performing teams across all operational functions. Foster a collaborative and inclusive work environment, promoting professional growth and continuous learning. Strategic Collaboration Work closely with the COO and leadership team to align operational strategies with overall business objectives. Act as a key advisor on operational improvements and infrastructure planning. Key Performance indicators Establish and monitor key performance indicators that benchmark operational performance and what operational excellence looks like. Report on performance to senior management. Manage relationships with key stakeholders (such as fee earners and clients) to obtain feedback and a continuous improvement programme. Take feedback and adapt to meet stakeholder and market demands. Key Qualifications: Extensive experience in a senior operational management role, ideally within real estate, professional services, or related sectors. Proven track record of managing diverse operational functions, including facilities, IT, H&S, and business support. Strong leadership skills with the ability to inspire and manage multidisciplinary teams. Excellent project management and problem-solving skills. Knowledge of compliance standards, health & safety regulations, and audit processes. Experience implementing innovation and change management initiatives. Preferred Skills: Familiarity with real estate industry software and systems. Expertise in process optimization and operational strategy. Strong understanding of sustainability practices within operations. The Company Hollis is a leading international, independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle. We're a multi-skilled team of surveyors, engineers, technical specialists, consultants and project managers operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way. Why join us? We are hardworking, progressive, successful and fun. We're independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals. We offer a highly attractive salary and a generous benefits package including: Life assurance and private medical insurance Season ticket loan 5% Employer pension contribution 25 days of holiday and an extra day off on your birthday Cycle to work scheme, retail vouchers, gym discounts and more EV car scheme Longevity awards Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can. We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year. We're Inclusive Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We're focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be. Don't meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company. If you require alternative formats of our documents or need to apply offline, please get in touch with the talent acquisition team: or call us on .
Feb 10, 2025
Full time
Role: Head of Operations Location: UK Wide Salary: Competitive + generous benefits Want to join a leading international, independent real estate consultancy with an all together different approach? The Head of Operations is a senior management role responsible for overseeing critical support functions, including premises & facilities, business support, audit & compliance, and health & safety (H&S). Reporting to the Chief Operating Officer, the role focuses on ensuring smooth and efficient functioning of our day-to-day operations. This includes overseeing processes, teams and resources. It further includes driving strategic improvements and innovation to improve our productivity, efficiency and profitability. This position is essential in ensuring a high-performing operational infrastructure that supports the company's growth and service excellence. Working with a dynamic and forward-thinking leadership team, the Head of Operations will have the opportunity to lead and shape the operational backbone of a leading real estate consultancy, and to implement innovative solutions and drive meaningful change. Key Responsibilities: Operational Management Oversee and manage all operational functions, including facilities management, business support services, health & safety compliance, and internal audit processes. Ensure seamless integration and collaboration across support functions to meet business needs and enhance service delivery. Provide strategic direction, forecast operational needs, review and manage budgets, and resource allocation. Identify areas for improvement, streamline processes, reduce costs and enhance quality. Leverage technology and tools to automate and optimise. Manage and mentor direct reports. Foster a culture of accountability, collaboration and continuous improvement. Set objectives. Ensure cross functional collaboration, working closely with all other departments. Facilities Management Manage office facilities and ensure they are safe, efficient, and aligned with business requirements. Oversee vendor contracts, building maintenance, and space utilization strategies. Business Support Services Lead the business support teams, ensuring they provide effective administrative and operational support across the organization. Develop and implement processes to enhance efficiency and standardization. Health & Safety (H&S) Ensure compliance with all H&S regulations, conducting regular risk assessments and audits. This includes the monitoring, auditing and enforcement of our H&S policies for fee earners to ensure they are H&S compliant. Promote a culture of safety and well-being across the organization. Audit and Compliance Oversee internal audit processes to ensure adherence to company policies and regulatory requirements. Identify and mitigate operational risks, ensuring compliance across all support functions. Ensure compliance with legal, regulatory and organisational standards. Innovation and Change Management Identify and implement innovative solutions to enhance operations and improve client experiences. Lead change initiatives to modernize processes, adopt new technologies, and promote sustainability. Team Leadership and Development Lead and develop high-performing teams across all operational functions. Foster a collaborative and inclusive work environment, promoting professional growth and continuous learning. Strategic Collaboration Work closely with the COO and leadership team to align operational strategies with overall business objectives. Act as a key advisor on operational improvements and infrastructure planning. Key Performance indicators Establish and monitor key performance indicators that benchmark operational performance and what operational excellence looks like. Report on performance to senior management. Manage relationships with key stakeholders (such as fee earners and clients) to obtain feedback and a continuous improvement programme. Take feedback and adapt to meet stakeholder and market demands. Key Qualifications: Extensive experience in a senior operational management role, ideally within real estate, professional services, or related sectors. Proven track record of managing diverse operational functions, including facilities, IT, H&S, and business support. Strong leadership skills with the ability to inspire and manage multidisciplinary teams. Excellent project management and problem-solving skills. Knowledge of compliance standards, health & safety regulations, and audit processes. Experience implementing innovation and change management initiatives. Preferred Skills: Familiarity with real estate industry software and systems. Expertise in process optimization and operational strategy. Strong understanding of sustainability practices within operations. The Company Hollis is a leading international, independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle. We're a multi-skilled team of surveyors, engineers, technical specialists, consultants and project managers operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way. Why join us? We are hardworking, progressive, successful and fun. We're independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals. We offer a highly attractive salary and a generous benefits package including: Life assurance and private medical insurance Season ticket loan 5% Employer pension contribution 25 days of holiday and an extra day off on your birthday Cycle to work scheme, retail vouchers, gym discounts and more EV car scheme Longevity awards Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can. We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year. We're Inclusive Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We're focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be. Don't meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company. If you require alternative formats of our documents or need to apply offline, please get in touch with the talent acquisition team: or call us on .
Product Development Manager Apply locations Holborn - London time type Full time posted on Posted 4 Days Ago time left to apply End Date: January 21, 2025 (26 days left to apply) job requisition id R Accepting applications until: 21 January 2025 Job Description Product Development Manager At Global, we think big, work hard, and never stand still. We're the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone's day brighter- our Globallers, our audiences, our partners, and our communities. Whether we're in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we're doing it as a team. Your new role As a Product Development Manager in the Technical team within the Transformation & Operations Strategy department at Global, you'll play a critical role in developing new digital products and improving existing ones. You'll work across multiple teams and functions, from suppliers and internal stakeholders to operations, ensuring product development aligns with both commercial and operational goals. This role requires both a strong technical engineering (LCD & LED) background and a commercial mindset to drive the success of new product initiatives, particularly in the outdoor and digital spaces (LCD/LED). The Product Development Manager will be responsible for developing a comprehensive product roadmap with the Product Managers and Technical Director for Product. The role will have a forward-looking remit - to see what existing and new products will be needed for the future - including crucially - how innovations and technology development will shape the product roadmap. Key aspects of the role will be integrating lessons learned into continuous improvement and future product development, as well as being abreast of competitor and technological developments in the market - and communicating those to relevant stakeholders within Global. The position reports directly to the Technical Director - Product, with key stakeholders including the Global Outdoor executive team, Chief Operating Officer, and various teams in Partnerships, Commercial, Finance, and Legal. Additionally, the role requires day-to-day collaboration with Technical Engineering, Technology & Infrastructure, Delivery, HSEQ teams, as well as external partners in the product supply chain and integrators, particularly in the audio-visual sector, with a focus on LCD and LED display solutions for advertising. Occasional travel may be required. Key Responsibilities Develop and Maintain Product Portfolio: Create and manage a product development roadmap, and keep up to date. Knowledge Library: Build and maintain an up-to-date knowledge library of products used in outdoor advertising, both in the UK and overseas, and keep stakeholders informed of key updates and industry developments. Stay abreast of competitor activity in this space. Market intelligence: Gather and communicate latest developments in products in the OOH industry in the UK and abroad relevant to Global advertising environments. Supply Chain knowledge: Cultivate a strong network of information and knowledge, particularly within the LED and LCD display sectors. Product Design Language: Define and refine the design language for global advertising displays in partnership with the Engineering teams and communicate for decisions with key executive stakeholders. Representation at Industry Forums: Represent the company at key industry forums and events to stay at the forefront of technological innovations. Innovation and Development: Identify and evaluate emerging technological opportunities that could impact outdoor advertising, and provide updates to stakeholders for potential investment or trial purposes. Digital Strategy: Support Technical Director - Product, to develop a digital product strategy addressing the convergence of LCD and LED technology, ensuring that products are designed with this future shift in mind. Sustainability: Ensure sustainability is an integral part of the product development and procurement process. Business and Executive Reporting: Prepare and present business and executive reports, ensuring clear communication of progress and key issues. Communication and Marketing Materials: Lead the communication efforts for outdoor advertising products and develop relevant materials to support commercial and marketing teams. What You'll Love About This Role Think Big: Join a global company and play a central role in shaping the future of outdoor advertising. Own It: A high-visibility, cross-functional role with significant potential for growth. Keep It Simple: Work in a fast-paced, challenging, and rewarding environment. Better Together: Be part of a supportive, dynamic team committed to success. What Success Looks Like In the first few months, you will: Build a knowledge library for the Product Team. Gain a comprehensive understanding of the current state of product solutions and their applications in the UK outdoor advertising market. Develop a 12-month roadmap for product priorities and innovations. Establish a strong network of information sources and with key suppliers relevant to the outdoor advertising transformation and investment plans. Build strong relationships with key internal stakeholders. What You'll Need Experience: Proven track record in product development, particularly in mechanical, electrical, or digital engineering. Technical Expertise: Strong understanding of digital product development (LCD/LED) and the ability to challenge and assess suppliers based on performance and trends. Project Management: Ability to manage the full lifecycle of product development, from design to implementation, ensuring all timelines and budgets are adhered to. Product design and development experience, and application to different requirements. Commercial Mindset: Understanding of the business side of product development, including pricing, risk management, and cost-effective solutions. Degree or Equivalent: A degree in Mechanical, Electrical, or Product Engineering (or similar), with hands-on experience in product development roles. Stakeholder Communication: Confident and skilled in communicating with both technical teams and senior business leaders. Exceptional organizational and presentation skills, along with creative and strong communication methods. Experience in monitoring and managing product performance and KPIs (e.g., MTTR, MTBF). End-to-end experience managing the product lifecycle, from concept and feasibility through to delivery and performance monitoring. Proficiency with relevant software tools and systems used in product development and design, mock ups and rendering etc. Strong analytical, interpersonal, and communication skills. Attention to detail and a passion for making things look amazing. This role offers the opportunity to contribute to the future of outdoor advertising, driving innovation and excellence in product development. Creating a place we all belong at Global We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can't serve our diverse audiences without first celebrating it in our people, which is why we're passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global. As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at , we'll be happy to help. About Us Global is home to some of the UK's best-loved radio stations such as Heart, Capital and Classic FM, to name a few, we keep 25.2 million listeners tuned in and entertained each week. And that's just for starters; we're one of the leading Outdoor advertising companies in the UK, having recently acquired Primesight and Outdoor Plus. With over 35,000 sites covering 95% of the UK population, Global Outdoor packs a punch! In 2018 we launched our awards ceremony, The Global Awards, to celebrate the biggest stars of music, news and entertainment. To enable us to deliver the absolute best product to our audiences, we need the absolute best people across a range of disciplines. From Technology and Programming to Marketing and Commercial. From Digital to Finance to Legal and beyond, it's the diverse mix of skills and people that make Global what it is. For us, it's not just about talent, it's about the right attitude and a personality to match. Simply put, we're passionate about radio, music, media & entertainment - welcome to our world.
Feb 10, 2025
Full time
Product Development Manager Apply locations Holborn - London time type Full time posted on Posted 4 Days Ago time left to apply End Date: January 21, 2025 (26 days left to apply) job requisition id R Accepting applications until: 21 January 2025 Job Description Product Development Manager At Global, we think big, work hard, and never stand still. We're the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone's day brighter- our Globallers, our audiences, our partners, and our communities. Whether we're in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we're doing it as a team. Your new role As a Product Development Manager in the Technical team within the Transformation & Operations Strategy department at Global, you'll play a critical role in developing new digital products and improving existing ones. You'll work across multiple teams and functions, from suppliers and internal stakeholders to operations, ensuring product development aligns with both commercial and operational goals. This role requires both a strong technical engineering (LCD & LED) background and a commercial mindset to drive the success of new product initiatives, particularly in the outdoor and digital spaces (LCD/LED). The Product Development Manager will be responsible for developing a comprehensive product roadmap with the Product Managers and Technical Director for Product. The role will have a forward-looking remit - to see what existing and new products will be needed for the future - including crucially - how innovations and technology development will shape the product roadmap. Key aspects of the role will be integrating lessons learned into continuous improvement and future product development, as well as being abreast of competitor and technological developments in the market - and communicating those to relevant stakeholders within Global. The position reports directly to the Technical Director - Product, with key stakeholders including the Global Outdoor executive team, Chief Operating Officer, and various teams in Partnerships, Commercial, Finance, and Legal. Additionally, the role requires day-to-day collaboration with Technical Engineering, Technology & Infrastructure, Delivery, HSEQ teams, as well as external partners in the product supply chain and integrators, particularly in the audio-visual sector, with a focus on LCD and LED display solutions for advertising. Occasional travel may be required. Key Responsibilities Develop and Maintain Product Portfolio: Create and manage a product development roadmap, and keep up to date. Knowledge Library: Build and maintain an up-to-date knowledge library of products used in outdoor advertising, both in the UK and overseas, and keep stakeholders informed of key updates and industry developments. Stay abreast of competitor activity in this space. Market intelligence: Gather and communicate latest developments in products in the OOH industry in the UK and abroad relevant to Global advertising environments. Supply Chain knowledge: Cultivate a strong network of information and knowledge, particularly within the LED and LCD display sectors. Product Design Language: Define and refine the design language for global advertising displays in partnership with the Engineering teams and communicate for decisions with key executive stakeholders. Representation at Industry Forums: Represent the company at key industry forums and events to stay at the forefront of technological innovations. Innovation and Development: Identify and evaluate emerging technological opportunities that could impact outdoor advertising, and provide updates to stakeholders for potential investment or trial purposes. Digital Strategy: Support Technical Director - Product, to develop a digital product strategy addressing the convergence of LCD and LED technology, ensuring that products are designed with this future shift in mind. Sustainability: Ensure sustainability is an integral part of the product development and procurement process. Business and Executive Reporting: Prepare and present business and executive reports, ensuring clear communication of progress and key issues. Communication and Marketing Materials: Lead the communication efforts for outdoor advertising products and develop relevant materials to support commercial and marketing teams. What You'll Love About This Role Think Big: Join a global company and play a central role in shaping the future of outdoor advertising. Own It: A high-visibility, cross-functional role with significant potential for growth. Keep It Simple: Work in a fast-paced, challenging, and rewarding environment. Better Together: Be part of a supportive, dynamic team committed to success. What Success Looks Like In the first few months, you will: Build a knowledge library for the Product Team. Gain a comprehensive understanding of the current state of product solutions and their applications in the UK outdoor advertising market. Develop a 12-month roadmap for product priorities and innovations. Establish a strong network of information sources and with key suppliers relevant to the outdoor advertising transformation and investment plans. Build strong relationships with key internal stakeholders. What You'll Need Experience: Proven track record in product development, particularly in mechanical, electrical, or digital engineering. Technical Expertise: Strong understanding of digital product development (LCD/LED) and the ability to challenge and assess suppliers based on performance and trends. Project Management: Ability to manage the full lifecycle of product development, from design to implementation, ensuring all timelines and budgets are adhered to. Product design and development experience, and application to different requirements. Commercial Mindset: Understanding of the business side of product development, including pricing, risk management, and cost-effective solutions. Degree or Equivalent: A degree in Mechanical, Electrical, or Product Engineering (or similar), with hands-on experience in product development roles. Stakeholder Communication: Confident and skilled in communicating with both technical teams and senior business leaders. Exceptional organizational and presentation skills, along with creative and strong communication methods. Experience in monitoring and managing product performance and KPIs (e.g., MTTR, MTBF). End-to-end experience managing the product lifecycle, from concept and feasibility through to delivery and performance monitoring. Proficiency with relevant software tools and systems used in product development and design, mock ups and rendering etc. Strong analytical, interpersonal, and communication skills. Attention to detail and a passion for making things look amazing. This role offers the opportunity to contribute to the future of outdoor advertising, driving innovation and excellence in product development. Creating a place we all belong at Global We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can't serve our diverse audiences without first celebrating it in our people, which is why we're passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global. As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at , we'll be happy to help. About Us Global is home to some of the UK's best-loved radio stations such as Heart, Capital and Classic FM, to name a few, we keep 25.2 million listeners tuned in and entertained each week. And that's just for starters; we're one of the leading Outdoor advertising companies in the UK, having recently acquired Primesight and Outdoor Plus. With over 35,000 sites covering 95% of the UK population, Global Outdoor packs a punch! In 2018 we launched our awards ceremony, The Global Awards, to celebrate the biggest stars of music, news and entertainment. To enable us to deliver the absolute best product to our audiences, we need the absolute best people across a range of disciplines. From Technology and Programming to Marketing and Commercial. From Digital to Finance to Legal and beyond, it's the diverse mix of skills and people that make Global what it is. For us, it's not just about talent, it's about the right attitude and a personality to match. Simply put, we're passionate about radio, music, media & entertainment - welcome to our world.