Main area Operational Management Grade NHS AfC: Band 8c Contract 12 months (Secondment/FTC (end date is 12 months from start date Hours Full time Flexible working 37.5 hours per week Job ref 293-SWNS-0412 Site Homerton Healthcare Town London Salary £82,462 - £93,773 per annum Salary period Yearly Closing 01/01/:59 Advert Job overview The General Manager is responsible, with Clinical Leads & Head of Nursing for the effective strategic and operational leadership and management of the surgical services within the Division, ensuring the delivery of high-quality patient services within the resources available. The post reports to the Divisional Operations Director and has a key role in providing business development support to the division. Service Managers for each designated area report to the General Manager. The General Manager will be responsible for providing professional and peer development support for operational managers across the whole Division, including those outside their line management remit. The General manager working in partnership with other members of the Divisional Management Team, will promote effective governance and ensure that the highest standard of clinical care is delivered. They will be responsible for ensuring all clinical and non-clinical performance indicators, targets and objectives are met in line with national and local standards. The post-holder will deputise as appropriate for the Divisional Operations Director. The General Manager's main remit will lie within the surgical Services part of the division. Services to be directly line managed are: Theatres & Anaesthetics General Surgery - including Colorectal, EGS, Breasts, HANS & Bariatrics Urology, ENT, OMFS Main duties of the job Strategic Responsibility Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of clinical and non-clinical services within the Division. Contribute to the development of the strategic direction for surgical services in line with the Division and Trust's overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff. Develop a culture within which all staff are delivering high-quality patient-centred clinical services. Performance Management Develop effective processes for monitoring and managing the activity and performance of surgical services as well as core standards of care, identifying when performance falls below set standards and taking corrective action, ensuring that all national and Trust performance targets are achieved. Chair and manage the monthly Performance Meetings for surgical Access ensuring the processes are robust and consistent across all service areas and recovery plans and corrective actions are in place where required. Analyse and interpret a range of options in highly complex situations, making judgements and deciding upon corrective action to ensure performance targets are achieved. Working for our organisation Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, our procedures and our People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ and Nursing Times Best Places to Work list. Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person specification Experience Education / Qualifications Skills/ Abilities Experience Knowledge Senior manager on-call rota Delivery of CIPs Management of surgical services Experience of working with commissioners and other external stakeholders Interview Education / Qualifications Experience General Guidance for Applicants Please ensure that you read the "Guidance Notes On Submitting An Application" under "Additional Documentation" before completing your application. Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. We are committed to achieving equality and inclusion at Homerton Healthcare NHS Foundation Trust, and we respect and value the diversity and differences of our patients and our people, ensuring everyone is enabled to thrive, feels a sense of belonging, and is able to be their authentic self. We offer a range of flexible working options that enable you to balance your work and personal life, including part-time, compressed hours, remote working and job-shares. If you are interested in joining our team, please let us know your preferred working pattern in your application, and we will consider all requests for flexible working and try to accommodate them wherever possible. Please note that secondment arrangements will be considered for any fixed term positions, with the agreement of the existing line manager. We are committed to equal opportunities, and have been approved as a Disability Confident Employer. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Jan 22, 2025
Full time
Main area Operational Management Grade NHS AfC: Band 8c Contract 12 months (Secondment/FTC (end date is 12 months from start date Hours Full time Flexible working 37.5 hours per week Job ref 293-SWNS-0412 Site Homerton Healthcare Town London Salary £82,462 - £93,773 per annum Salary period Yearly Closing 01/01/:59 Advert Job overview The General Manager is responsible, with Clinical Leads & Head of Nursing for the effective strategic and operational leadership and management of the surgical services within the Division, ensuring the delivery of high-quality patient services within the resources available. The post reports to the Divisional Operations Director and has a key role in providing business development support to the division. Service Managers for each designated area report to the General Manager. The General Manager will be responsible for providing professional and peer development support for operational managers across the whole Division, including those outside their line management remit. The General manager working in partnership with other members of the Divisional Management Team, will promote effective governance and ensure that the highest standard of clinical care is delivered. They will be responsible for ensuring all clinical and non-clinical performance indicators, targets and objectives are met in line with national and local standards. The post-holder will deputise as appropriate for the Divisional Operations Director. The General Manager's main remit will lie within the surgical Services part of the division. Services to be directly line managed are: Theatres & Anaesthetics General Surgery - including Colorectal, EGS, Breasts, HANS & Bariatrics Urology, ENT, OMFS Main duties of the job Strategic Responsibility Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of clinical and non-clinical services within the Division. Contribute to the development of the strategic direction for surgical services in line with the Division and Trust's overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff. Develop a culture within which all staff are delivering high-quality patient-centred clinical services. Performance Management Develop effective processes for monitoring and managing the activity and performance of surgical services as well as core standards of care, identifying when performance falls below set standards and taking corrective action, ensuring that all national and Trust performance targets are achieved. Chair and manage the monthly Performance Meetings for surgical Access ensuring the processes are robust and consistent across all service areas and recovery plans and corrective actions are in place where required. Analyse and interpret a range of options in highly complex situations, making judgements and deciding upon corrective action to ensure performance targets are achieved. Working for our organisation Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, our procedures and our People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ and Nursing Times Best Places to Work list. Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person specification Experience Education / Qualifications Skills/ Abilities Experience Knowledge Senior manager on-call rota Delivery of CIPs Management of surgical services Experience of working with commissioners and other external stakeholders Interview Education / Qualifications Experience General Guidance for Applicants Please ensure that you read the "Guidance Notes On Submitting An Application" under "Additional Documentation" before completing your application. Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. We are committed to achieving equality and inclusion at Homerton Healthcare NHS Foundation Trust, and we respect and value the diversity and differences of our patients and our people, ensuring everyone is enabled to thrive, feels a sense of belonging, and is able to be their authentic self. We offer a range of flexible working options that enable you to balance your work and personal life, including part-time, compressed hours, remote working and job-shares. If you are interested in joining our team, please let us know your preferred working pattern in your application, and we will consider all requests for flexible working and try to accommodate them wherever possible. Please note that secondment arrangements will be considered for any fixed term positions, with the agreement of the existing line manager. We are committed to equal opportunities, and have been approved as a Disability Confident Employer. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Application Architect Requisition ID: 121411 Location: London - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Grade: GG10-GG13 Referral Bonus: £5,000 Job Description We are looking for experienced Application Architects to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiates us; they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognize that this diversity contributes to our success. In general, we work in teams, recognizing the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high-quality solutions. As a key member of our engineering community, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous teams with regular contact with end-users to flexibly and efficiently design, develop, deploy and maintain applications and services. We work hard and often go the extra mile, but we recognize people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. Role Summary You'll be responsible for identifying new ways of solving problems and get to work in a range of different teams across our customer organizations. You will work in small teams and be given as much ownership and responsibility as you have the appetite for, but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job. You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Familiarity with security concepts, including secure design and implementation Taking responsibility for the technical output of your team Collaborating with tech leads and other architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Managing stakeholders, including users and management Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of the following: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Mentoring junior engineers and nurturing their passion for engineering How do we support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Due to the projects you'll work on, and the clearance required, you will be required to work from a secure site (office) location (depending on project commitments). Typically our project teams work 2-3 days a week on site, though some roles involve 4-5 days, with sites in London (Vauxhall, Southwark and Stratford) and Bristol. The clearance level you'll be required to achieve is SC. The clearance vetting process will take place over the course of the onboarding programme and will be managed by BAE Systems Shared Services. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organizational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realize individual and organizational potential. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defense industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defense solutions and digital transformation projects that make us a globally recognized brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever-changing digital world. We all have a role to play in defending our clients, and this is yours.
Jan 22, 2025
Full time
BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Application Architect Requisition ID: 121411 Location: London - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Grade: GG10-GG13 Referral Bonus: £5,000 Job Description We are looking for experienced Application Architects to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiates us; they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognize that this diversity contributes to our success. In general, we work in teams, recognizing the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high-quality solutions. As a key member of our engineering community, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous teams with regular contact with end-users to flexibly and efficiently design, develop, deploy and maintain applications and services. We work hard and often go the extra mile, but we recognize people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. Role Summary You'll be responsible for identifying new ways of solving problems and get to work in a range of different teams across our customer organizations. You will work in small teams and be given as much ownership and responsibility as you have the appetite for, but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job. You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Familiarity with security concepts, including secure design and implementation Taking responsibility for the technical output of your team Collaborating with tech leads and other architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Managing stakeholders, including users and management Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of the following: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Mentoring junior engineers and nurturing their passion for engineering How do we support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Due to the projects you'll work on, and the clearance required, you will be required to work from a secure site (office) location (depending on project commitments). Typically our project teams work 2-3 days a week on site, though some roles involve 4-5 days, with sites in London (Vauxhall, Southwark and Stratford) and Bristol. The clearance level you'll be required to achieve is SC. The clearance vetting process will take place over the course of the onboarding programme and will be managed by BAE Systems Shared Services. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organizational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realize individual and organizational potential. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defense industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defense solutions and digital transformation projects that make us a globally recognized brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever-changing digital world. We all have a role to play in defending our clients, and this is yours.
Premier Recruitment Group Limited
Potters Bar, Hertfordshire
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Potters Bar. We are recruiting for experienced and forward thinking Tender Manager Social Care. This is full time and permanent position and working for very well established health care company positioned the of field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression. Please note this position have possibility of working remotely/from home (with flexibility for some travel required for internal meetings) so the candidates can apply from different geographical locations in UK. The Tender Manager/Writer will support our various operations to win and retain existing local authority and CCG/ICB health and social care contracts, including inpatient and rehabilitation services, care homes (with and without nursing), supported living, day services, as well as occasional support to other subsidiary areas of the business. The ideal individual will be a strong leader who can clearly communicate a vision, provide direction and motivate others and work collaboratively with all departments across the care company to ensure tenders are completed to a high standard within a project managed way. The role is home-based but requires that you must be able to and willing to travel / commute on occasion to: Our head office base in Potters Bar Across all our office/service locations, as and when required for further information about our services companies and locations Attend council and CCG/ICB market engagement events Main Duties and Responsibilities: Have and keep up to date with good knowledge of national and local authority strategy and market position and inform strategy for growth. Represent the organisation through the written word with inspiring and innovative content that represents each organisations identity and local community. Assess, formulate and manage end-to-end tender processes to deliver high quality bid and tender submissions representing operating companies across the organisation. Contribute to the overall strategy for Business Development. Develop, build, and maintain a professional network within the sector to enhance our approach and apply innovation across the group. Ownership and accountability for the smooth management of the entire end-to-end tender process including completion of individual tender applications from qualification through to contract award Experience, Skills and Personal Attributes: Great time management, efficiency and the ability to meet deadlines and work with minimal supervision. A strategic thinker with an attention to detail, creative and forward thinking, with ability to read and interpret instructions carefully. Proven track record of successful tender/bid writing and end-to-end responsibility for management of the tender process, ideally in a social care or equivalent environment. Ability to deal with complex business relationships and manage multiple resources to deliver a strong, winning case to the prospective client. Excellent data analyse skills will be required to evaluate identified opportunities and provide a detailed and concise summary report of opportunities. Methodical, attention to detail and the ability to multi-task whilst delivering consistent quality work with a high level of accuracy. Flexible and committed approach to working hours and annual leave to ensuring multiple deadlines are met. Strong IT skills and must be familiar with the standard applications to process, and ability to obtain and combine information e.g., Microsoft Office, Excel, Word, Outlook, mail merge, and databases. Full driving license required. If interested please apply or contact Tom Kurczab at Premier Recruitment Group.
Jan 21, 2025
Full time
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Potters Bar. We are recruiting for experienced and forward thinking Tender Manager Social Care. This is full time and permanent position and working for very well established health care company positioned the of field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression. Please note this position have possibility of working remotely/from home (with flexibility for some travel required for internal meetings) so the candidates can apply from different geographical locations in UK. The Tender Manager/Writer will support our various operations to win and retain existing local authority and CCG/ICB health and social care contracts, including inpatient and rehabilitation services, care homes (with and without nursing), supported living, day services, as well as occasional support to other subsidiary areas of the business. The ideal individual will be a strong leader who can clearly communicate a vision, provide direction and motivate others and work collaboratively with all departments across the care company to ensure tenders are completed to a high standard within a project managed way. The role is home-based but requires that you must be able to and willing to travel / commute on occasion to: Our head office base in Potters Bar Across all our office/service locations, as and when required for further information about our services companies and locations Attend council and CCG/ICB market engagement events Main Duties and Responsibilities: Have and keep up to date with good knowledge of national and local authority strategy and market position and inform strategy for growth. Represent the organisation through the written word with inspiring and innovative content that represents each organisations identity and local community. Assess, formulate and manage end-to-end tender processes to deliver high quality bid and tender submissions representing operating companies across the organisation. Contribute to the overall strategy for Business Development. Develop, build, and maintain a professional network within the sector to enhance our approach and apply innovation across the group. Ownership and accountability for the smooth management of the entire end-to-end tender process including completion of individual tender applications from qualification through to contract award Experience, Skills and Personal Attributes: Great time management, efficiency and the ability to meet deadlines and work with minimal supervision. A strategic thinker with an attention to detail, creative and forward thinking, with ability to read and interpret instructions carefully. Proven track record of successful tender/bid writing and end-to-end responsibility for management of the tender process, ideally in a social care or equivalent environment. Ability to deal with complex business relationships and manage multiple resources to deliver a strong, winning case to the prospective client. Excellent data analyse skills will be required to evaluate identified opportunities and provide a detailed and concise summary report of opportunities. Methodical, attention to detail and the ability to multi-task whilst delivering consistent quality work with a high level of accuracy. Flexible and committed approach to working hours and annual leave to ensuring multiple deadlines are met. Strong IT skills and must be familiar with the standard applications to process, and ability to obtain and combine information e.g., Microsoft Office, Excel, Word, Outlook, mail merge, and databases. Full driving license required. If interested please apply or contact Tom Kurczab at Premier Recruitment Group.
Technical Production Service Delivery Manager (London, UK) We are seeking a full time Technical Production Service Delivery Manager to work onsite at our clients offices in London. Using your skills and experience working within a Managed Service environment you will help deliver success and quality within the verticals that you oversee. You will develop and enable your direct reports across EMEA, to in turn develop and enable their own teams to deliver service excellence, playing a significant role in reporting this success through the creation and delivery of regular service review presentations. Being a point of contact for client Service Owners will be a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. To support this we have teams working across 4 key areas of the business; Virtual/Hybrid Event, Video Production, Studio Builds, and a Talent division that offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries. The Day-to-Day Acts as the point service delivery manager across services, as required (currently EMEA TPG TP Onsite and Offsite). Is a Point of Contact for, and works across, ad hoc projects and data enquiries requested by FTE Technical Producer Service Owners. Works closely with and reports into the Global Service Delivery Manager, including escalating issues, or client concerns. Works closely with Leadership HQ teams to ensure that Dreamtek consistently delivers against the SLA's & KPIs, and the customer consistently receives the contracted service and support for their associated verticals. Chairs and leads various internal and client meetings across their verticals. Builds and presents Monthly, Quarterly and annual business review meetings to illustrate patterns and trends, explaining observations, predicting future trends, and finding solutions to maintain or improve service quality. Takes a holistic approach to all services that Dreamtek provides to the client when making decisions on the verticals that you are responsible for. Collaborates at a peer level with other SDM's across same and different verticals, and regions. Identifies and suggests service improvements. Leads and manages a team of Supervisors and Technical Production Operations Specialists. Acts as a point of escalation and an arbiter for issues, blockers and enquiries from direct reports. Assembles and delivers financial reporting for the client relating to the Managed Services and associated spend within the verticals. Works with peers and direct reports to create and build processes for new services, develop and document training, so staff can successfully implement them. Drive learning and development through existing, and new staff. Promote innovation through to all levels of staff within their own org structure. Foster and encourage an environment and culture where talented team members can propose, and effect, positive change. Facilitate the adoption of any required change from Dreamtek or the client. Oversees any required personnel performance improvement including disciplinary measures. Highlights areas of growth and profitability for Dreamtek, whilst also ensuring that verticals are scaled and working effectively to meet requirements. Works with the Talent team on recruitment within their own verticals. What You'll Need 5+ years experience in delivering AV and event services into similar organisations. Analytical, problem solving and process driven mindset. Experience in successfully managing remote managers, teams and clients. Proven track record in managing diverse, geographically dispersed teams and individuals. Strong presentation skills and experience delivering to senior stakeholders. Ability to prioritise multiple tasks, projects and initiatives and deliver to deadlines. Financial and budgeting experience, for analysis and reporting. Thrives in working at a fast-paced, high-growth environment with constant change. Excellent time management and organisational skills. Accuracy and attention to detail. Proficient in Google suite and Microsoft Office applications. Travel may be required to EMEA locations under your responsibility, or further afield.
Jan 21, 2025
Full time
Technical Production Service Delivery Manager (London, UK) We are seeking a full time Technical Production Service Delivery Manager to work onsite at our clients offices in London. Using your skills and experience working within a Managed Service environment you will help deliver success and quality within the verticals that you oversee. You will develop and enable your direct reports across EMEA, to in turn develop and enable their own teams to deliver service excellence, playing a significant role in reporting this success through the creation and delivery of regular service review presentations. Being a point of contact for client Service Owners will be a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a range of creative solutions to help our customers create and deliver awe-inspiring digital experiences. To support this we have teams working across 4 key areas of the business; Virtual/Hybrid Event, Video Production, Studio Builds, and a Talent division that offers a fully Managed Service for permanent & freelance staffing across the AV, Events & Production industries. The Day-to-Day Acts as the point service delivery manager across services, as required (currently EMEA TPG TP Onsite and Offsite). Is a Point of Contact for, and works across, ad hoc projects and data enquiries requested by FTE Technical Producer Service Owners. Works closely with and reports into the Global Service Delivery Manager, including escalating issues, or client concerns. Works closely with Leadership HQ teams to ensure that Dreamtek consistently delivers against the SLA's & KPIs, and the customer consistently receives the contracted service and support for their associated verticals. Chairs and leads various internal and client meetings across their verticals. Builds and presents Monthly, Quarterly and annual business review meetings to illustrate patterns and trends, explaining observations, predicting future trends, and finding solutions to maintain or improve service quality. Takes a holistic approach to all services that Dreamtek provides to the client when making decisions on the verticals that you are responsible for. Collaborates at a peer level with other SDM's across same and different verticals, and regions. Identifies and suggests service improvements. Leads and manages a team of Supervisors and Technical Production Operations Specialists. Acts as a point of escalation and an arbiter for issues, blockers and enquiries from direct reports. Assembles and delivers financial reporting for the client relating to the Managed Services and associated spend within the verticals. Works with peers and direct reports to create and build processes for new services, develop and document training, so staff can successfully implement them. Drive learning and development through existing, and new staff. Promote innovation through to all levels of staff within their own org structure. Foster and encourage an environment and culture where talented team members can propose, and effect, positive change. Facilitate the adoption of any required change from Dreamtek or the client. Oversees any required personnel performance improvement including disciplinary measures. Highlights areas of growth and profitability for Dreamtek, whilst also ensuring that verticals are scaled and working effectively to meet requirements. Works with the Talent team on recruitment within their own verticals. What You'll Need 5+ years experience in delivering AV and event services into similar organisations. Analytical, problem solving and process driven mindset. Experience in successfully managing remote managers, teams and clients. Proven track record in managing diverse, geographically dispersed teams and individuals. Strong presentation skills and experience delivering to senior stakeholders. Ability to prioritise multiple tasks, projects and initiatives and deliver to deadlines. Financial and budgeting experience, for analysis and reporting. Thrives in working at a fast-paced, high-growth environment with constant change. Excellent time management and organisational skills. Accuracy and attention to detail. Proficient in Google suite and Microsoft Office applications. Travel may be required to EMEA locations under your responsibility, or further afield.
About the role As a Strategic Payroll Manager for Moorepay you'll be responsible for handling a portfolio of clients, making decisions based on your knowledge and experience, delivering every aspect of the strategic payroll service. You will be a subject matter expert on our payroll and our systems, focused on service delivery and providing a great client experience. In this role you'll work from our Swinton offices on a hybrid basis, Tuesday-Thursday office based with Monday & Friday working remotely. Key responsibilities include: Managing a portfolio of clients, ensuring their payrolls are fulfilled timely, accurately and securely. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Owning and taking responsibility for the client journey, always ensuring service excellence. Helping clients understand how best to use their Moorepay Software to support their business needs. Sharing knowledge and expertise with onshore and offshore colleagues, striving for a consistent client experience. Managing customers to control quality and format of client input and reduce delays in processing. Working with the Implementation team to proactively manage customer onboarding, through first run into BAU. Meeting departmental and service delivery KPIs and quality standards for the team. Implementing specific improvement plans for individuals, teams or clients when delivery falls below the expected standards. Reviewing and acting upon all customer feedback; acting as a primary point of escalation for the client and making/executing recommendations for improvement. Taking ownership of service improvement initiatives driven out of the Moorepay customer satisfaction surveys. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Keeping up-to-date with payroll trends, product enhancements, industry developments and HR legislation. Skills & experience CIPP qualified or equivalent, or working at that level, with previous experience in delivering fully managed payroll services. Proven ability in building and managing a high performing team - working onshore and offshore preferred. Excellent ability in building positive customer relationships. Proven commercial ability to manage and control budgets. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Experience in managing large transition projects (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: - A career packed with opportunity, in a stable and growing company. - A comprehensive programme of learning and development. - Competitive base salary. - 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! - Private medical insurance. - Life assurance 4x salary. - Enhanced pension with up to 8.5% employer contributions. - A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jan 20, 2025
Full time
About the role As a Strategic Payroll Manager for Moorepay you'll be responsible for handling a portfolio of clients, making decisions based on your knowledge and experience, delivering every aspect of the strategic payroll service. You will be a subject matter expert on our payroll and our systems, focused on service delivery and providing a great client experience. In this role you'll work from our Swinton offices on a hybrid basis, Tuesday-Thursday office based with Monday & Friday working remotely. Key responsibilities include: Managing a portfolio of clients, ensuring their payrolls are fulfilled timely, accurately and securely. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Owning and taking responsibility for the client journey, always ensuring service excellence. Helping clients understand how best to use their Moorepay Software to support their business needs. Sharing knowledge and expertise with onshore and offshore colleagues, striving for a consistent client experience. Managing customers to control quality and format of client input and reduce delays in processing. Working with the Implementation team to proactively manage customer onboarding, through first run into BAU. Meeting departmental and service delivery KPIs and quality standards for the team. Implementing specific improvement plans for individuals, teams or clients when delivery falls below the expected standards. Reviewing and acting upon all customer feedback; acting as a primary point of escalation for the client and making/executing recommendations for improvement. Taking ownership of service improvement initiatives driven out of the Moorepay customer satisfaction surveys. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Keeping up-to-date with payroll trends, product enhancements, industry developments and HR legislation. Skills & experience CIPP qualified or equivalent, or working at that level, with previous experience in delivering fully managed payroll services. Proven ability in building and managing a high performing team - working onshore and offshore preferred. Excellent ability in building positive customer relationships. Proven commercial ability to manage and control budgets. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Experience in managing large transition projects (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: - A career packed with opportunity, in a stable and growing company. - A comprehensive programme of learning and development. - Competitive base salary. - 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! - Private medical insurance. - Life assurance 4x salary. - Enhanced pension with up to 8.5% employer contributions. - A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Overview: As a Director in our team you will use your deep technical knowledge to lead the process of closing transactions, as well as playing a very active role supporting the firm s Partners in developing new business. You will have direct line management responsibility for a team of Executives and Managers, guiding and nurturing these team members to achieve agreed objectives. You will work with a variety of Partners on a broad spectrum of transactions. You will be part of an experienced and dynamic Corporate Finance team, working on lower-mid market deals (targeting £10m to £60m EV with scope for larger where opportunity allows) advising primarily owner-managed businesses. The role covers delivery of M&A, debt and equity fundraising transactions. The role provides opportunity for promotion to Partner upon meeting certain development targets. We are keen to expand our Partner base and we would work with you to help you achieve this (should it be your goal). You will be based our Manchester office, but with remote working opportunities for up to two days a week. Regular contact with the team is essential to ensure that you build strong working relationships and fully embrace this central role within our business. About you: You be professionally qualified with a strong understanding of, and experience in, advising clients on both buy and sell side M&A work, as well as debt and equity fundraising. You will have led or managed numerous projects to a successful conclusion and you will have strong interpersonal skills and technical competence that enables you to deliver M&A and fundraising lead advisory services. You will ideally be North England based with the ability to come into the Manchester office 3 days a week. Your Responsibilities: Your main responsibility is to execute transactions using your technical knowledge and experience across all aspects of the deal cycle. More specifically, you will be expected to utilise the team around you to deliver in the most efficient way possible: • Client marketing materials, including confidential information memorandums and management presentations; • Financial analysis and detailed financial modelling; • Detailed and thoughtful valuations; • Buyer and funder lists (as well as making initial sales approaches); • The management of buyer/funder bid deadlines; • Virtual Data Rooms, and; • Responding to enquiries and overseeing the due diligence process. Individually you will be responsible for: • Transaction project management; • Resource planning, allocation and performance management of direct reports; • Keeping Partners fully informed and supporting them in delivering excellent client service; • Leading negotiations on deal closing matters such as EV to EqV bridges including working capital normalisations, net debt items etc; • SPA and funding document review and negotiation, • Supporting junior members of the team by coaching to advance their learning and fulfil their potential. In addition, you will have a strong desire to support the growth of the business and you will be proactive in: • Identifying, building, and maintaining relationships with existing and prospective clients; • Taking an active role in the development of new business relationships including preparation and delivery of presentations and pitches, and; • Desire to contribute to the ongoing growth of our successful professional services firm. Essential Skills: • Corporate Finance knowledge and experience, gained in practice. • Working closely with clients to foster relationships and provide trusted commercial and professional advice. • Project managing a range of time-critical assignments from start through to completion. • Deal execution, including client management, leading negotiations, providing advice and delegating work. • Experience of valuations in the context of M&A transactions. • Good business analytical skills, report writing and financial analysis. • Strong technical skills including a good working knowledge of common tax issues arising on the sale of owner managed businesses. • Experience of building and maintaining relationships with clients and being proactive in seeking business development opportunities, while also helping to identify and progress opportunities with new/existing clients. • Excellent communication and interpersonal skills. • Sound judgement. • Working ethically, respecting risk management and compliance. Qualifications And Experience: • Professional qualification ACA/ACCA (or equivalent) essential; • A minimum of 8 years PQE in Corporate Finance (lead advisory). • Experience of leading transactions to completion. • Currently working in a CF advisory team either as a Director or Associate Director showing great potential. This is an ideal opportunity for an experienced professional who is seeking a fresh opportunity. Our values are at the heart of everything we do. We're looking for people who also believe in these values to achieve success for our clients. Remuneration Package: • Competitive salary • Bonus scheme • Equity Incentive (EMI scheme)
Jan 20, 2025
Full time
Overview: As a Director in our team you will use your deep technical knowledge to lead the process of closing transactions, as well as playing a very active role supporting the firm s Partners in developing new business. You will have direct line management responsibility for a team of Executives and Managers, guiding and nurturing these team members to achieve agreed objectives. You will work with a variety of Partners on a broad spectrum of transactions. You will be part of an experienced and dynamic Corporate Finance team, working on lower-mid market deals (targeting £10m to £60m EV with scope for larger where opportunity allows) advising primarily owner-managed businesses. The role covers delivery of M&A, debt and equity fundraising transactions. The role provides opportunity for promotion to Partner upon meeting certain development targets. We are keen to expand our Partner base and we would work with you to help you achieve this (should it be your goal). You will be based our Manchester office, but with remote working opportunities for up to two days a week. Regular contact with the team is essential to ensure that you build strong working relationships and fully embrace this central role within our business. About you: You be professionally qualified with a strong understanding of, and experience in, advising clients on both buy and sell side M&A work, as well as debt and equity fundraising. You will have led or managed numerous projects to a successful conclusion and you will have strong interpersonal skills and technical competence that enables you to deliver M&A and fundraising lead advisory services. You will ideally be North England based with the ability to come into the Manchester office 3 days a week. Your Responsibilities: Your main responsibility is to execute transactions using your technical knowledge and experience across all aspects of the deal cycle. More specifically, you will be expected to utilise the team around you to deliver in the most efficient way possible: • Client marketing materials, including confidential information memorandums and management presentations; • Financial analysis and detailed financial modelling; • Detailed and thoughtful valuations; • Buyer and funder lists (as well as making initial sales approaches); • The management of buyer/funder bid deadlines; • Virtual Data Rooms, and; • Responding to enquiries and overseeing the due diligence process. Individually you will be responsible for: • Transaction project management; • Resource planning, allocation and performance management of direct reports; • Keeping Partners fully informed and supporting them in delivering excellent client service; • Leading negotiations on deal closing matters such as EV to EqV bridges including working capital normalisations, net debt items etc; • SPA and funding document review and negotiation, • Supporting junior members of the team by coaching to advance their learning and fulfil their potential. In addition, you will have a strong desire to support the growth of the business and you will be proactive in: • Identifying, building, and maintaining relationships with existing and prospective clients; • Taking an active role in the development of new business relationships including preparation and delivery of presentations and pitches, and; • Desire to contribute to the ongoing growth of our successful professional services firm. Essential Skills: • Corporate Finance knowledge and experience, gained in practice. • Working closely with clients to foster relationships and provide trusted commercial and professional advice. • Project managing a range of time-critical assignments from start through to completion. • Deal execution, including client management, leading negotiations, providing advice and delegating work. • Experience of valuations in the context of M&A transactions. • Good business analytical skills, report writing and financial analysis. • Strong technical skills including a good working knowledge of common tax issues arising on the sale of owner managed businesses. • Experience of building and maintaining relationships with clients and being proactive in seeking business development opportunities, while also helping to identify and progress opportunities with new/existing clients. • Excellent communication and interpersonal skills. • Sound judgement. • Working ethically, respecting risk management and compliance. Qualifications And Experience: • Professional qualification ACA/ACCA (or equivalent) essential; • A minimum of 8 years PQE in Corporate Finance (lead advisory). • Experience of leading transactions to completion. • Currently working in a CF advisory team either as a Director or Associate Director showing great potential. This is an ideal opportunity for an experienced professional who is seeking a fresh opportunity. Our values are at the heart of everything we do. We're looking for people who also believe in these values to achieve success for our clients. Remuneration Package: • Competitive salary • Bonus scheme • Equity Incentive (EMI scheme)
MBNL (Mobile Broadband Network Ltd) is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The IT, Data and Cyber Security function is a critical enabler for the MBNL business. Acting as a centre of excellence providing services to the business, the function is accountable for translating the business strategy into solutions to improve service, efficiency, and overall business performance. Reporting to the Head of Information Security, the Senior Security and Business Engagement Manager is a critical role in planning, tracking, and communicating the effectiveness of the security remediations, operations and risk management and aligning the security function to the business. What you can expect to be doing: Take accountability for identifying, managing and co-ordinating the Information Security team demand, activities and business engagement. Ensuring the security team proactively manage the security business outcomes. Proactively manage and successfully orchestrate large, complex security activities, solutions and remediations, to achieve agreed business outcomes and performance targets. Establish and maintain the alignment of the security function to MBNL and shareholder security requirements, maximising the delivery of benefit to the shareholders and MBNL stakeholders Engage with the business to understand and manage demand into the security team Understand the key business activities in the wider organisation and ensure security requirements are built into these programmes Manage dependencies between the business and the security functions Manage budget and resource of the security team Define and manage the operating rhythm of the security team, the security team activities, and actions and risks arising from these activities To manage budget demand and ensure funding is secured for the security activities Ensure governance and reporting are managed and of good quality Promote the awareness and training delivery into the business What we are looking for: Understanding and experience of key Information Security frameworks and industry standards/regulations (CSF 2, CAF, ISO27001, TSA) Significant and extensive experience of initiating, directing and managing the delivery of large scale, complex security projects and portfolios. Significant experience of supervising and managing teams of retained resource and key partners to deliver large and highly complex projects and portfolios to agreed time, cost and quality. Extensive experience of formal Project/Programme Management in a technology industry (mobile telecommunications desirable but not essential, other industries experience will also be recognised). Experience working in telco or related environment such as, SCADA and ICS or similar background also applicable Experience delivering security solutions and services such as SIEM, IDS, SOC, IAM, PAM, TVM. A proven track record of bringing industry best practice into an organisation and using this to drive continuous improvement. Experience of managing remotely located, cross-functional teams. Nice to have Demonstrable experience of process development and optimisation Project People is acting as an Employment Agency in relation to this vacancy.
Jan 20, 2025
Full time
MBNL (Mobile Broadband Network Ltd) is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The IT, Data and Cyber Security function is a critical enabler for the MBNL business. Acting as a centre of excellence providing services to the business, the function is accountable for translating the business strategy into solutions to improve service, efficiency, and overall business performance. Reporting to the Head of Information Security, the Senior Security and Business Engagement Manager is a critical role in planning, tracking, and communicating the effectiveness of the security remediations, operations and risk management and aligning the security function to the business. What you can expect to be doing: Take accountability for identifying, managing and co-ordinating the Information Security team demand, activities and business engagement. Ensuring the security team proactively manage the security business outcomes. Proactively manage and successfully orchestrate large, complex security activities, solutions and remediations, to achieve agreed business outcomes and performance targets. Establish and maintain the alignment of the security function to MBNL and shareholder security requirements, maximising the delivery of benefit to the shareholders and MBNL stakeholders Engage with the business to understand and manage demand into the security team Understand the key business activities in the wider organisation and ensure security requirements are built into these programmes Manage dependencies between the business and the security functions Manage budget and resource of the security team Define and manage the operating rhythm of the security team, the security team activities, and actions and risks arising from these activities To manage budget demand and ensure funding is secured for the security activities Ensure governance and reporting are managed and of good quality Promote the awareness and training delivery into the business What we are looking for: Understanding and experience of key Information Security frameworks and industry standards/regulations (CSF 2, CAF, ISO27001, TSA) Significant and extensive experience of initiating, directing and managing the delivery of large scale, complex security projects and portfolios. Significant experience of supervising and managing teams of retained resource and key partners to deliver large and highly complex projects and portfolios to agreed time, cost and quality. Extensive experience of formal Project/Programme Management in a technology industry (mobile telecommunications desirable but not essential, other industries experience will also be recognised). Experience working in telco or related environment such as, SCADA and ICS or similar background also applicable Experience delivering security solutions and services such as SIEM, IDS, SOC, IAM, PAM, TVM. A proven track record of bringing industry best practice into an organisation and using this to drive continuous improvement. Experience of managing remotely located, cross-functional teams. Nice to have Demonstrable experience of process development and optimisation Project People is acting as an Employment Agency in relation to this vacancy.
We are seeking a dynamic, results-driven MSP B2B Sales Executive to join our expanding team at Captivate Technology Solutions. This full-time remote role offers an exciting opportunity to work in a fast-paced environment where your sales acumen, strategic thinking, and relationship management skills will be instrumental in driving business growth. Office-based1 day per month and the rest home based. As an MSP B2B Sales Executive, you will be responsible for identifying and acquiring new business opportunities, cultivating relationships with prospective and existing clients, and achieving sales targets. You will collaborate closely with internal teams, including technical specialists and service delivery managers, to develop bespoke IT solutions that meet client requirements. The role demands a proactive approach to business development, exceptional customer service, and a commitment to helping clients harness the power of technology. Key Responsibilities Proactively identify and generate new B2B sales leads in target markets. Build and maintain strong, long-term relationships with clients, ensuring a deep understanding of their business needs and challenges. Conduct in-depth consultations with clients to offer tailored IT solutions, including managed services, cloud migration, and cybersecurity strategies. Prepare compelling proposals and deliver persuasive presentations to senior stakeholders. Collaborate with internal teams to ensure seamless onboarding and exceptional service delivery. Monitor industry trends and competitor activity to inform sales strategies. Consistently meet and exceed monthly, quarterly, and annual sales targets. Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline management using CRM tools. Qualifications & Experience Demonstrated experience in B2B sales, preferably within the IT services or managed services sector. Strong knowledge of IT solutions, including managed services, cloud infrastructure, and cybersecurity. Proven track record of achieving and surpassing sales targets in a competitive environment. Excellent communication, negotiation, and interpersonal skills, with the ability to engage with stakeholders at all levels. Strong analytical and problem-solving abilities, with a focus on delivering client-centric solutions. Familiarity with CRM software and sales performance tracking tools. A degree in Business Administration or a related field is highly desirable. Skills & Competencies Outstanding account management and business development capabilities. Strategic thinking with the ability to identify and capitalise on new opportunities. High level of commercial awareness and understanding of market dynamics. Exceptional time management, organisational skills, and attention to detail. Resilience, self-motivation, and the ability to thrive under pressure. Why Join Captivate Technology Solutions? At Captivate, we value innovation, collaboration, and personal development. We offer a supportive and inclusive work environment where your contributions will have a tangible impact. Join us and be part of a company that is shaping the future of IT services.
Jan 20, 2025
Full time
We are seeking a dynamic, results-driven MSP B2B Sales Executive to join our expanding team at Captivate Technology Solutions. This full-time remote role offers an exciting opportunity to work in a fast-paced environment where your sales acumen, strategic thinking, and relationship management skills will be instrumental in driving business growth. Office-based1 day per month and the rest home based. As an MSP B2B Sales Executive, you will be responsible for identifying and acquiring new business opportunities, cultivating relationships with prospective and existing clients, and achieving sales targets. You will collaborate closely with internal teams, including technical specialists and service delivery managers, to develop bespoke IT solutions that meet client requirements. The role demands a proactive approach to business development, exceptional customer service, and a commitment to helping clients harness the power of technology. Key Responsibilities Proactively identify and generate new B2B sales leads in target markets. Build and maintain strong, long-term relationships with clients, ensuring a deep understanding of their business needs and challenges. Conduct in-depth consultations with clients to offer tailored IT solutions, including managed services, cloud migration, and cybersecurity strategies. Prepare compelling proposals and deliver persuasive presentations to senior stakeholders. Collaborate with internal teams to ensure seamless onboarding and exceptional service delivery. Monitor industry trends and competitor activity to inform sales strategies. Consistently meet and exceed monthly, quarterly, and annual sales targets. Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline management using CRM tools. Qualifications & Experience Demonstrated experience in B2B sales, preferably within the IT services or managed services sector. Strong knowledge of IT solutions, including managed services, cloud infrastructure, and cybersecurity. Proven track record of achieving and surpassing sales targets in a competitive environment. Excellent communication, negotiation, and interpersonal skills, with the ability to engage with stakeholders at all levels. Strong analytical and problem-solving abilities, with a focus on delivering client-centric solutions. Familiarity with CRM software and sales performance tracking tools. A degree in Business Administration or a related field is highly desirable. Skills & Competencies Outstanding account management and business development capabilities. Strategic thinking with the ability to identify and capitalise on new opportunities. High level of commercial awareness and understanding of market dynamics. Exceptional time management, organisational skills, and attention to detail. Resilience, self-motivation, and the ability to thrive under pressure. Why Join Captivate Technology Solutions? At Captivate, we value innovation, collaboration, and personal development. We offer a supportive and inclusive work environment where your contributions will have a tangible impact. Join us and be part of a company that is shaping the future of IT services.
Role Title: PMO Manager Duration: 5 Months Location: Hybrid - Birmingham 60% office/40% remote Rate: 520 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Experience of Business case support/definition Background Customer facing Delivery assurance Managed a project portfolio/background of running small portfolio Not delivering a project, sitting above PM and collate this info Ask the tough questions Flag and manage risks issues, blockers Strong Excel and reporting skills (VB / Macros experience) Skills Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. Dashboard Development: Proficiency in using reporting tools and software (e.g., Power BI) to create interactive and visual dashboards for stakeholders. Stakeholder Management: Ability to communicate effectively with stakeholders at all levels, understanding their needs and presenting information in a clear and concise manner. Presentation Skills: Skilled in presenting complex data and insights in an easily understandable way, tailored to different audiences. Documentation: Proficiency in documenting processes, methodologies, and project statuses in a clear and structured format. Collaboration: Ability to work collaboratively with cross-functional teams and foster a collaborative environment. Change Management: Skills in managing change within the organization, including the adoption of new tools and processes for reporting and project management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Jan 20, 2025
Contractor
Role Title: PMO Manager Duration: 5 Months Location: Hybrid - Birmingham 60% office/40% remote Rate: 520 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Experience of Business case support/definition Background Customer facing Delivery assurance Managed a project portfolio/background of running small portfolio Not delivering a project, sitting above PM and collate this info Ask the tough questions Flag and manage risks issues, blockers Strong Excel and reporting skills (VB / Macros experience) Skills Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. Dashboard Development: Proficiency in using reporting tools and software (e.g., Power BI) to create interactive and visual dashboards for stakeholders. Stakeholder Management: Ability to communicate effectively with stakeholders at all levels, understanding their needs and presenting information in a clear and concise manner. Presentation Skills: Skilled in presenting complex data and insights in an easily understandable way, tailored to different audiences. Documentation: Proficiency in documenting processes, methodologies, and project statuses in a clear and structured format. Collaboration: Ability to work collaboratively with cross-functional teams and foster a collaborative environment. Change Management: Skills in managing change within the organization, including the adoption of new tools and processes for reporting and project management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
WSR are looking for a hybrid 2nd Line Support / Client Services Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager (rotating 1 week in office, 1 week remote working) Location: Central London Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Company overview: Our client is a leading provider of IT managed services in London. They offer a wide range of IT services from strategic project management to remote support. Role overview: Are you looking for a new challenge where you can expand your knowledge and be part of a close-knit team? Do you want to be part of an exciting, growing business where you ll be appreciated and recognised? If so, and you have the skills, then we d love to hear from you! They are a close-knit team who love to have fun. The team is continually developed across all aspects of IT to ensure they provide the very best solutions. Team members are fully qualified and experienced IT Engineers and personal development is supported throughout their journey. They aim to travel the extra mile for clients and exceed their expectations. The success of the business to date has been built through referrals from satisfied clients. If you share those values and want to be part of the team then get your application in so we can talk. Purpose of the Role: The successful applicant will be responsible for providing technical assistance to various end-users, including answering questions, consulting or resolving systems issues via telephone, remote connectivity, or in person. The role will be acting as the first point of contact for clients, providing immediate advice and resolution via troubleshooting and configuration updates. From logging a ticket, you will be the ticket lead, responsible for providing a solution, liaising with other engineers as required, and following up with the client to ensure that they re happy with the service. The role will deliver a high level of hardware and software support by efficiently providing technical assistance related to installations, upgrades, applications, email and operating systems. Duties and responsibilities: Assist end-users by providing Tier 1 and Tier 2 technical support to raise queries professionally while maintaining a high level of customer service and working with Tier 3 engineers effectively. This may be remote troubleshooting or involve site visits Take ownership of all technical queries, ensuring that they are resolved within accordance with each client s SLA Manage ticket queue, ensuring that all open tickets are up to date with relevant troubleshooting steps and current ticket status Maintain a thorough record of client information through our documented change processes Create and maintain an IT knowledge base for use by other field engineers as well as clients Evaluate the client s efficiency of different IT systems and recommend improvements Manage client systems including Microsoft Exchange, Active Directory, local and cloud file storage, disaster recovery, VoIP etc. proactively to ensure Provide clients with recommendations for hardware solutions such as laptops, wireless access points, storage devices etc. Liaise with third-party hardware and software providers to effectively troubleshoot client issues promptly Install and perform repairs to hardware, software or peripheral equipment, following design or installation specifications Maintain systems, install new units and make modifications to networking hardware as required Identify and research future infrastructure systems and technology innovations and apply this knowledge to client infrastructure improvements Provide clients with advice and support on system improvements and benefits Assist with project work as requested. This may include design, implementation or a combination of both Required Skills: Strong working knowledge of Windows 10, Windows 7 and Mac OS X Network experience; LAN, WAN, Wi-Fi, including troubleshooting and configuration Strong working knowledge of Windows Server 2008, 2012 and 2016; Active Directory, DFS, FAP, Hyper-V, ADFS, DHCP, DNS Understanding of PC hardware and software setup and configuration, including TCP/IP networking skills Cloud Technologies; Office 365, gSuite, AWS, Azure Experience in troubleshooting client-side applications; Office Advanced problem-solving skills Excellent communication skills, both verbally and written, ability to communicate with clients at all levels in a professional manner Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Jan 20, 2025
Full time
WSR are looking for a hybrid 2nd Line Support / Client Services Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager (rotating 1 week in office, 1 week remote working) Location: Central London Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Company overview: Our client is a leading provider of IT managed services in London. They offer a wide range of IT services from strategic project management to remote support. Role overview: Are you looking for a new challenge where you can expand your knowledge and be part of a close-knit team? Do you want to be part of an exciting, growing business where you ll be appreciated and recognised? If so, and you have the skills, then we d love to hear from you! They are a close-knit team who love to have fun. The team is continually developed across all aspects of IT to ensure they provide the very best solutions. Team members are fully qualified and experienced IT Engineers and personal development is supported throughout their journey. They aim to travel the extra mile for clients and exceed their expectations. The success of the business to date has been built through referrals from satisfied clients. If you share those values and want to be part of the team then get your application in so we can talk. Purpose of the Role: The successful applicant will be responsible for providing technical assistance to various end-users, including answering questions, consulting or resolving systems issues via telephone, remote connectivity, or in person. The role will be acting as the first point of contact for clients, providing immediate advice and resolution via troubleshooting and configuration updates. From logging a ticket, you will be the ticket lead, responsible for providing a solution, liaising with other engineers as required, and following up with the client to ensure that they re happy with the service. The role will deliver a high level of hardware and software support by efficiently providing technical assistance related to installations, upgrades, applications, email and operating systems. Duties and responsibilities: Assist end-users by providing Tier 1 and Tier 2 technical support to raise queries professionally while maintaining a high level of customer service and working with Tier 3 engineers effectively. This may be remote troubleshooting or involve site visits Take ownership of all technical queries, ensuring that they are resolved within accordance with each client s SLA Manage ticket queue, ensuring that all open tickets are up to date with relevant troubleshooting steps and current ticket status Maintain a thorough record of client information through our documented change processes Create and maintain an IT knowledge base for use by other field engineers as well as clients Evaluate the client s efficiency of different IT systems and recommend improvements Manage client systems including Microsoft Exchange, Active Directory, local and cloud file storage, disaster recovery, VoIP etc. proactively to ensure Provide clients with recommendations for hardware solutions such as laptops, wireless access points, storage devices etc. Liaise with third-party hardware and software providers to effectively troubleshoot client issues promptly Install and perform repairs to hardware, software or peripheral equipment, following design or installation specifications Maintain systems, install new units and make modifications to networking hardware as required Identify and research future infrastructure systems and technology innovations and apply this knowledge to client infrastructure improvements Provide clients with advice and support on system improvements and benefits Assist with project work as requested. This may include design, implementation or a combination of both Required Skills: Strong working knowledge of Windows 10, Windows 7 and Mac OS X Network experience; LAN, WAN, Wi-Fi, including troubleshooting and configuration Strong working knowledge of Windows Server 2008, 2012 and 2016; Active Directory, DFS, FAP, Hyper-V, ADFS, DHCP, DNS Understanding of PC hardware and software setup and configuration, including TCP/IP networking skills Cloud Technologies; Office 365, gSuite, AWS, Azure Experience in troubleshooting client-side applications; Office Advanced problem-solving skills Excellent communication skills, both verbally and written, ability to communicate with clients at all levels in a professional manner Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Senior Security & Business Engagement Manager Permanent Reading - Hybrid-working MBNL (Mobile Broadband Network Ltd) is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The IT, Data and Cyber Security function is a critical enabler for the MBNL business. Acting as a centre of excellence providing services to the business, the function is accountable for translating the business strategy into solutions to improve service, efficiency, and overall business performance. Reporting to the Head of Information Security, the Senior Security and Business Engagement Manager is a critical role in planning, tracking, and communicating the effectiveness of the security remediations, operations and risk management and aligning the security function to the business. What you can expect to be doing: Take accountability for identifying, managing and co-ordinating the Information Security team demand, activities and business engagement. Ensuring the security team proactively manage the security business outcomes. Proactively manage and successfully orchestrate large, complex security activities, solutions and remediations, to achieve agreed business outcomes and performance targets. Establish and maintain the alignment of the security function to MBNL and shareholder security requirements, maximising the delivery of benefit to the shareholders and MBNL stakeholders Engage with the business to understand and manage demand into the security team Understand the key business activities in the wider organisation and ensure security requirements are built into these programmes Manage dependencies between the business and the security functions Manage budget and resource of the security team Define and manage the operating rhythm of the security team, the security team activities, and actions and risks arising from these activities To manage budget demand and ensure funding is secured for the security activities Ensure governance and reporting are managed and of good quality Promote the awareness and training delivery into the business What we are looking for: Understanding and experience of key Information Security frameworks and industry standards/regulations (CSF 2, CAF, ISO27001, TSA) Significant and extensive experience of initiating, directing and managing the delivery of large scale, complex security projects and portfolios. Significant experience of supervising and managing teams of retained resource and key partners to deliver large and highly complex projects and portfolios to agreed time, cost and quality. Extensive experience of formal Project/Programme Management in a technology industry (mobile telecommunications desirable but not essential, other industries experience will also be recognised). Experience working in telco or related environment such as, SCADA and ICS or similar background also applicable Experience delivering security solutions and services such as SIEM, IDS, SOC, IAM, PAM, TVM. A proven track record of bringing industry best practice into an organisation and using this to drive continuous improvement. Experience of managing remotely located, cross-functional teams. Nice to have Demonstrable experience of process development and optimisation MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Jan 20, 2025
Full time
Senior Security & Business Engagement Manager Permanent Reading - Hybrid-working MBNL (Mobile Broadband Network Ltd) is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The IT, Data and Cyber Security function is a critical enabler for the MBNL business. Acting as a centre of excellence providing services to the business, the function is accountable for translating the business strategy into solutions to improve service, efficiency, and overall business performance. Reporting to the Head of Information Security, the Senior Security and Business Engagement Manager is a critical role in planning, tracking, and communicating the effectiveness of the security remediations, operations and risk management and aligning the security function to the business. What you can expect to be doing: Take accountability for identifying, managing and co-ordinating the Information Security team demand, activities and business engagement. Ensuring the security team proactively manage the security business outcomes. Proactively manage and successfully orchestrate large, complex security activities, solutions and remediations, to achieve agreed business outcomes and performance targets. Establish and maintain the alignment of the security function to MBNL and shareholder security requirements, maximising the delivery of benefit to the shareholders and MBNL stakeholders Engage with the business to understand and manage demand into the security team Understand the key business activities in the wider organisation and ensure security requirements are built into these programmes Manage dependencies between the business and the security functions Manage budget and resource of the security team Define and manage the operating rhythm of the security team, the security team activities, and actions and risks arising from these activities To manage budget demand and ensure funding is secured for the security activities Ensure governance and reporting are managed and of good quality Promote the awareness and training delivery into the business What we are looking for: Understanding and experience of key Information Security frameworks and industry standards/regulations (CSF 2, CAF, ISO27001, TSA) Significant and extensive experience of initiating, directing and managing the delivery of large scale, complex security projects and portfolios. Significant experience of supervising and managing teams of retained resource and key partners to deliver large and highly complex projects and portfolios to agreed time, cost and quality. Extensive experience of formal Project/Programme Management in a technology industry (mobile telecommunications desirable but not essential, other industries experience will also be recognised). Experience working in telco or related environment such as, SCADA and ICS or similar background also applicable Experience delivering security solutions and services such as SIEM, IDS, SOC, IAM, PAM, TVM. A proven track record of bringing industry best practice into an organisation and using this to drive continuous improvement. Experience of managing remotely located, cross-functional teams. Nice to have Demonstrable experience of process development and optimisation MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
This is a fantastic opportunity for a SAP Project / Program Director to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Note this is a delivery focussed role, although some sales support and business development will be involved, this will be a relatively minor aspect. Role Info: SAP Project / Program Director UK Remote / Occasional Visits to Client Sites as Required £120,000 per annum Plus Benefits Including Bonus Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: In this role as Project/Programme Director, you will define an optimum project approach and take overarching responsibility for the delivery and governance of large enterprise projects exceeding 4,000 person-days. You will manage projects, direct programmes, and support pre-sales activity by identifying, developing, and acting upon opportunities. As a recognised leader, you will develop and mentor others, innovate propositions, and provide guidance to the business on successful project and programme leadership. You are also likely to lead a team within the Delivery Management Practice, maximizing the activity of the project team on assigned projects. Additionally, you will act as a named ambassador with a wide professional network, delivering service levels with clarity and confidence at CxO level to create successful business relationships. You will ensure reference-able projects and support business growth by focusing on the on-time and on-budget delivery of successful solutions. You will also work towards achieving team utilisation above 80% while maintaining a gross margin exceeding 25%. Your Duties and Responsibilities will span over multiple areas such as: + Client Ownership - Creating, maintaining and developing relationships to sustain client interest and growth + Project Delivery - Defining and managing the optimum project approach including scope, expectations, and methodologies + People Management and Development - Mentoring and supporting project team members and assisting with the onboarding of new employees and their development on the team + Utilisation and Revenue - Driving revenue, managing client portfolios, ensuring resource efficiency and maximising business opportunities About you: + Minimum 12 years overall experience, with 10 in relevant industry and/or project/programme experience + Successful delivery and experience of all elements of a minimum of 10 full project lifecycles on large size projects of >3,000 person-days + Multiple full SAP project life cycles, end to end experience from project initiation through to go-live + Prince 2 or equivalent project management certification and/or experience of Agile methodologies is an advantage but not essential + Demonstrable experience of accurate and effective project/programme reporting + Experience in deploying SAP solutions + Able to produce high quality project and bid documentation plus quality assurance review of project documents + Able to lead and co-ordinate integrated workshops with detail and complexity + Demonstrates a high level of commitment to the implementation of company strategy and vision + A full UK driving licence and be willing to travel frequently to different UK customer sites including working away from home as required + Professional, confident and trusted with the gravitas to succeed in any business environment and in the building of strong relationships at every level, both internal and external Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 20, 2025
Full time
This is a fantastic opportunity for a SAP Project / Program Director to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Note this is a delivery focussed role, although some sales support and business development will be involved, this will be a relatively minor aspect. Role Info: SAP Project / Program Director UK Remote / Occasional Visits to Client Sites as Required £120,000 per annum Plus Benefits Including Bonus Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: In this role as Project/Programme Director, you will define an optimum project approach and take overarching responsibility for the delivery and governance of large enterprise projects exceeding 4,000 person-days. You will manage projects, direct programmes, and support pre-sales activity by identifying, developing, and acting upon opportunities. As a recognised leader, you will develop and mentor others, innovate propositions, and provide guidance to the business on successful project and programme leadership. You are also likely to lead a team within the Delivery Management Practice, maximizing the activity of the project team on assigned projects. Additionally, you will act as a named ambassador with a wide professional network, delivering service levels with clarity and confidence at CxO level to create successful business relationships. You will ensure reference-able projects and support business growth by focusing on the on-time and on-budget delivery of successful solutions. You will also work towards achieving team utilisation above 80% while maintaining a gross margin exceeding 25%. Your Duties and Responsibilities will span over multiple areas such as: + Client Ownership - Creating, maintaining and developing relationships to sustain client interest and growth + Project Delivery - Defining and managing the optimum project approach including scope, expectations, and methodologies + People Management and Development - Mentoring and supporting project team members and assisting with the onboarding of new employees and their development on the team + Utilisation and Revenue - Driving revenue, managing client portfolios, ensuring resource efficiency and maximising business opportunities About you: + Minimum 12 years overall experience, with 10 in relevant industry and/or project/programme experience + Successful delivery and experience of all elements of a minimum of 10 full project lifecycles on large size projects of >3,000 person-days + Multiple full SAP project life cycles, end to end experience from project initiation through to go-live + Prince 2 or equivalent project management certification and/or experience of Agile methodologies is an advantage but not essential + Demonstrable experience of accurate and effective project/programme reporting + Experience in deploying SAP solutions + Able to produce high quality project and bid documentation plus quality assurance review of project documents + Able to lead and co-ordinate integrated workshops with detail and complexity + Demonstrates a high level of commitment to the implementation of company strategy and vision + A full UK driving licence and be willing to travel frequently to different UK customer sites including working away from home as required + Professional, confident and trusted with the gravitas to succeed in any business environment and in the building of strong relationships at every level, both internal and external Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Business Development Manager - Fresh Produce Are you a proactive Business Development Manager passionate about the fresh produce industry? Do you thrive on building strong customer relationships and driving sales growth? Ready to join a business that delivers the finest exotic, tropical, and specialty produce? Location of the Job: Remote/Hybrid - UK Salary and Benefits Package: 40-50K depending upon relevant experience Lucrative commission structure Car allowance Company pension scheme 25 days holiday allowance plus bank holidays Additional Information: This is a permanent, full-time position. About the Company: Our client is a forward-thinking business with a reputation for excellence in the fresh produce industry. Sourcing the highest quality exotic, tropical, and citrus fruits, as well as baby vegetables, herbs, and specialty items from over 35 countries, they are committed to delivering exceptional products to customers across the UK and Europe. With an unwavering focus on quality and sustainability, the company boasts a diverse and innovative product portfolio, including Afro-Caribbean, Asian, and South American produce. Their dedication to ethical sourcing and customer satisfaction has positioned them as a trusted partner in the industry, offering an exciting opportunity to be part of a dynamic and growing team. Business Development Manager - Fresh Produce - The Job Role Details: Are you ready to take your sales career to the next level? In this role, you'll be responsible for driving growth, developing client relationships, and promoting an impressive portfolio of fresh produce. You'll work closely with the team to identify opportunities and ensure seamless delivery of exceptional products to customers. Business Development Manager - Fresh Produce - Key Responsibilities: Develop and maintain relationships with existing clients, ensuring exceptional service and repeat business. Identify and approach new customers, showcasing the company's diverse product range. Meet and exceed individual and team sales targets to drive revenue growth. Monitor market trends, customer preferences, and competitor activity to inform sales strategies. Collaborate with internal teams to ensure efficient supply chain management and timely delivery of products. Prepare regular reports on sales performance and pipeline. Business Development Manager - Fresh Produce - Ideal Person Skills & Qualifications: You will have/be: Proven experience in sales, ideally within the fresh produce or FMCG sectors. Strong interpersonal and negotiation skills, with the ability to build long-term relationships. A proactive, results-driven approach to achieving sales targets. Excellent communication skills, both written and verbal. Knowledge of fresh produce supply chains and market dynamics is an advantage. Proficiency in CRM systems and Microsoft Office Suite. Essential Requirements: A valid UK driver's license and willingness to travel as required. Flexibility to travel to meet customers and attend industry events. How to apply: Please click on the "apply now" button. The Industry (Key Words): Sales Executive, Fresh Produce, Business Development, Tropical Fruits, Exotic Produce, Customer Account Management, FMCG, Supply Chain. We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.Top of Form
Jan 20, 2025
Full time
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Business Development Manager - Fresh Produce Are you a proactive Business Development Manager passionate about the fresh produce industry? Do you thrive on building strong customer relationships and driving sales growth? Ready to join a business that delivers the finest exotic, tropical, and specialty produce? Location of the Job: Remote/Hybrid - UK Salary and Benefits Package: 40-50K depending upon relevant experience Lucrative commission structure Car allowance Company pension scheme 25 days holiday allowance plus bank holidays Additional Information: This is a permanent, full-time position. About the Company: Our client is a forward-thinking business with a reputation for excellence in the fresh produce industry. Sourcing the highest quality exotic, tropical, and citrus fruits, as well as baby vegetables, herbs, and specialty items from over 35 countries, they are committed to delivering exceptional products to customers across the UK and Europe. With an unwavering focus on quality and sustainability, the company boasts a diverse and innovative product portfolio, including Afro-Caribbean, Asian, and South American produce. Their dedication to ethical sourcing and customer satisfaction has positioned them as a trusted partner in the industry, offering an exciting opportunity to be part of a dynamic and growing team. Business Development Manager - Fresh Produce - The Job Role Details: Are you ready to take your sales career to the next level? In this role, you'll be responsible for driving growth, developing client relationships, and promoting an impressive portfolio of fresh produce. You'll work closely with the team to identify opportunities and ensure seamless delivery of exceptional products to customers. Business Development Manager - Fresh Produce - Key Responsibilities: Develop and maintain relationships with existing clients, ensuring exceptional service and repeat business. Identify and approach new customers, showcasing the company's diverse product range. Meet and exceed individual and team sales targets to drive revenue growth. Monitor market trends, customer preferences, and competitor activity to inform sales strategies. Collaborate with internal teams to ensure efficient supply chain management and timely delivery of products. Prepare regular reports on sales performance and pipeline. Business Development Manager - Fresh Produce - Ideal Person Skills & Qualifications: You will have/be: Proven experience in sales, ideally within the fresh produce or FMCG sectors. Strong interpersonal and negotiation skills, with the ability to build long-term relationships. A proactive, results-driven approach to achieving sales targets. Excellent communication skills, both written and verbal. Knowledge of fresh produce supply chains and market dynamics is an advantage. Proficiency in CRM systems and Microsoft Office Suite. Essential Requirements: A valid UK driver's license and willingness to travel as required. Flexibility to travel to meet customers and attend industry events. How to apply: Please click on the "apply now" button. The Industry (Key Words): Sales Executive, Fresh Produce, Business Development, Tropical Fruits, Exotic Produce, Customer Account Management, FMCG, Supply Chain. We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.Top of Form
Job Title: Service Transition Manager Location: Remote Rate of Pay: 600 per day (Inside IR35) Umbrella only Interview Process: One stage via Microsoft Teams. In this crucial Client facing role as a Service Transition Manager you'll be responsible for managing the transition into live service of a number of cloud-hosted digital applications developed for the RAF (UK MOD). This particular digital application delivery is a project within the Client's broader Digital Transformation programme, aiming to digitise specific extant functions/services that are run in a legacy manner (often isolated or offline and run by different users groups independently at different sites) and integrate with external systems to remove current inefficient "swivel chair" ways of working across multiple unconnected systems. The Client's programme is delivered using the Government Digital Services (GDS) approach and the application delivery is managed using Agile principles. The Service Transition Manager is responsible for acting as the work stream lead for the transition of the applications into live service where they will then be supported/managed by a 3rd party Through Life Support (TLS) team, ensuring that relevant transition criteria are agreed, managed, and delivered for specified services prior to their live implementation as well as identifying and managing any identified risks. Key responsibilities: Leading and facilitating Service Transition work-streams with the application development team and the Client's BAU / TLS support team. Developing and agreeing Transition acceptance criteria for services and governing the delivery against them and/or managing the associated risk(s). Matrix management of transition work stream teams - coordinating and monitoring resources and actions as necessary. Establishing and operating transition governance controls - in order to identify and manage areas of shortfall or risk and working towards mitigating these. Working with Support and Service Delivery teams in order to develop and mature the Transition processes and embedding these into methodologies used to deliver change. Acting as the Service Management lead for new services during their warranty period - providing continuity between project and run-state stages. Owning the delivery of knowledge transfer activities - to ensure appropriate levels of knowledge for new services to key operational teams are in place. Working with project teams to ensure key operational teams are equipped with the necessary skills, knowledge, tools, and documentation to support new or changed services. Continually improving the Service Transition processes and ensuring the improvements are embedded into day-to-day activities. You will be able to demonstrate: Extant, or eligibility to obtain, UK MOD SC clearance Experience of Agile & Waterfall methodologies. Established credentials and track record of previous Service Transition management. Government (ideally Defence specific) domain knowledge / experience. Good communication skills, ability to influence and coach multi-disciplinary teams. Proven ability to forge trusted relationship with Clients in line with our business objectives. Ability to work closely with project managers and service delivery managers independently within a client or competitive environment. Desirable - ITIL or other Service Management certifications.
Jan 20, 2025
Contractor
Job Title: Service Transition Manager Location: Remote Rate of Pay: 600 per day (Inside IR35) Umbrella only Interview Process: One stage via Microsoft Teams. In this crucial Client facing role as a Service Transition Manager you'll be responsible for managing the transition into live service of a number of cloud-hosted digital applications developed for the RAF (UK MOD). This particular digital application delivery is a project within the Client's broader Digital Transformation programme, aiming to digitise specific extant functions/services that are run in a legacy manner (often isolated or offline and run by different users groups independently at different sites) and integrate with external systems to remove current inefficient "swivel chair" ways of working across multiple unconnected systems. The Client's programme is delivered using the Government Digital Services (GDS) approach and the application delivery is managed using Agile principles. The Service Transition Manager is responsible for acting as the work stream lead for the transition of the applications into live service where they will then be supported/managed by a 3rd party Through Life Support (TLS) team, ensuring that relevant transition criteria are agreed, managed, and delivered for specified services prior to their live implementation as well as identifying and managing any identified risks. Key responsibilities: Leading and facilitating Service Transition work-streams with the application development team and the Client's BAU / TLS support team. Developing and agreeing Transition acceptance criteria for services and governing the delivery against them and/or managing the associated risk(s). Matrix management of transition work stream teams - coordinating and monitoring resources and actions as necessary. Establishing and operating transition governance controls - in order to identify and manage areas of shortfall or risk and working towards mitigating these. Working with Support and Service Delivery teams in order to develop and mature the Transition processes and embedding these into methodologies used to deliver change. Acting as the Service Management lead for new services during their warranty period - providing continuity between project and run-state stages. Owning the delivery of knowledge transfer activities - to ensure appropriate levels of knowledge for new services to key operational teams are in place. Working with project teams to ensure key operational teams are equipped with the necessary skills, knowledge, tools, and documentation to support new or changed services. Continually improving the Service Transition processes and ensuring the improvements are embedded into day-to-day activities. You will be able to demonstrate: Extant, or eligibility to obtain, UK MOD SC clearance Experience of Agile & Waterfall methodologies. Established credentials and track record of previous Service Transition management. Government (ideally Defence specific) domain knowledge / experience. Good communication skills, ability to influence and coach multi-disciplinary teams. Proven ability to forge trusted relationship with Clients in line with our business objectives. Ability to work closely with project managers and service delivery managers independently within a client or competitive environment. Desirable - ITIL or other Service Management certifications.
Make an impact on democracy! Join the Electoral Commission as a Senior Performance and Insight Adviser and use your expertise to drive change and support the democratic process. Apply now! Job Title: Senior Performance and Insight Adviser Directorate: Corporate Services Contract type: Permanent, Full-time Salary: £43,969 PA Location: London, EC1Y 8YZ (Hybrid working with two days a week in the office) Close Date: 21st Jan 12:00 midday Who we are Are you interested in bringing your performance management skills, stakeholder engagement and influencing skills to an organisation that plays a vital role in the democratic process? The Electoral Commission is the independent body that regulates party and election finance, sets standards for well-run elections and encourages people to register to vote. Senior Performance and Insight Adviser - The Role: We are seeking a business partner to collaborate with departments in developing, analysing, and reporting performance data. You ll produce quarterly performance reports for the Commission Board and monthly management reports for the Executive Team. Your role includes monitoring business-as-usual activities, supporting operational plans by identifying team activities and risks, and assisting the Strategic Planning and Performance Manager with annual business planning and KPI development. With expertise in risk management, you ll provide advice, promote best practices, and ensure emergent risks are managed and escalated appropriately within the risk framework. Senior Performance and Insight Adviser - Key responsibilities: - Performance Monitoring and Reporting: Build understanding of assigned business areas, challenge performance activities, ensure accurate reporting, and contribute to quarterly/annual reports - Strategic Alignment: Collaborate with Heads of Service and SLT to align business plans with corporate objectives, develop KPIs, and manage risks and audits - Risk and Benefit Management: Maintain and enhance risk, performance, and benefit management strategies, escalating issues as needed while ensuring alignment with organisational policies - Advice and Training: Provide expert guidance and training to staff and Commissioners on performance, benefit realisation, and risk management, fostering continuous improvement and learning - Process Improvement: Support the Planning and Performance Manager in refining business planning, reporting processes, and embedding improvements across the organisation Senior Performance and Insight Adviser - Experience Required: - Degree-level education or equivalent experience/knowledge - Understanding of project management methodologies and experience in project planning/management - Experience in policy development and review within performance, risk, or benefits management - Proficiency in IT, including Microsoft Office and the ability to learn new tools - Problem-solving skills with the ability to identify issues, evaluate solutions, and implement them independently - Initiative to identify improvement areas and develop practical solutions - Strong communication skills, capable of explaining complex issues and engaging with senior managers and stakeholders - Proven ability to persuade, influence, and negotiate with senior leaders and external stakeholders - Experience building positive relationships with senior stakeholders and colleagues Working at the Electoral Commission The Electoral Commission offers excellent terms and conditions, as a Senior Performance and Insight Adviser, you will benefit from: - Flexible working hours - Remote working - Opportunity to join the Civil Service pension arrangements (dependent on scheme rules) Application Process: Anonymous CV: To support our commitment to unbiased recruitment, please remove references to educational institutions and personal details. This ensures candidates are assessed solely on skills and experience. We want to attract the broadest range of talented people who are passionate about democracy. The more diverse our workforce, the better we can adapt to and reflect the needs of society. We welcome applications from all backgrounds. To apply for the Electoral Support Officer position, please submit your CV along with a Supporting Statement outlining your relevant skills and experience. Click 'apply' now to be considered for this exciting opportunity! The closing date for applications is Tuesday 21st January 2025 at 12:00 midday. Interviews will take place week commencing 3rd February 2025, and will be face to face in the London office. We will confirm details with shortlisted candidates.
Jan 20, 2025
Full time
Make an impact on democracy! Join the Electoral Commission as a Senior Performance and Insight Adviser and use your expertise to drive change and support the democratic process. Apply now! Job Title: Senior Performance and Insight Adviser Directorate: Corporate Services Contract type: Permanent, Full-time Salary: £43,969 PA Location: London, EC1Y 8YZ (Hybrid working with two days a week in the office) Close Date: 21st Jan 12:00 midday Who we are Are you interested in bringing your performance management skills, stakeholder engagement and influencing skills to an organisation that plays a vital role in the democratic process? The Electoral Commission is the independent body that regulates party and election finance, sets standards for well-run elections and encourages people to register to vote. Senior Performance and Insight Adviser - The Role: We are seeking a business partner to collaborate with departments in developing, analysing, and reporting performance data. You ll produce quarterly performance reports for the Commission Board and monthly management reports for the Executive Team. Your role includes monitoring business-as-usual activities, supporting operational plans by identifying team activities and risks, and assisting the Strategic Planning and Performance Manager with annual business planning and KPI development. With expertise in risk management, you ll provide advice, promote best practices, and ensure emergent risks are managed and escalated appropriately within the risk framework. Senior Performance and Insight Adviser - Key responsibilities: - Performance Monitoring and Reporting: Build understanding of assigned business areas, challenge performance activities, ensure accurate reporting, and contribute to quarterly/annual reports - Strategic Alignment: Collaborate with Heads of Service and SLT to align business plans with corporate objectives, develop KPIs, and manage risks and audits - Risk and Benefit Management: Maintain and enhance risk, performance, and benefit management strategies, escalating issues as needed while ensuring alignment with organisational policies - Advice and Training: Provide expert guidance and training to staff and Commissioners on performance, benefit realisation, and risk management, fostering continuous improvement and learning - Process Improvement: Support the Planning and Performance Manager in refining business planning, reporting processes, and embedding improvements across the organisation Senior Performance and Insight Adviser - Experience Required: - Degree-level education or equivalent experience/knowledge - Understanding of project management methodologies and experience in project planning/management - Experience in policy development and review within performance, risk, or benefits management - Proficiency in IT, including Microsoft Office and the ability to learn new tools - Problem-solving skills with the ability to identify issues, evaluate solutions, and implement them independently - Initiative to identify improvement areas and develop practical solutions - Strong communication skills, capable of explaining complex issues and engaging with senior managers and stakeholders - Proven ability to persuade, influence, and negotiate with senior leaders and external stakeholders - Experience building positive relationships with senior stakeholders and colleagues Working at the Electoral Commission The Electoral Commission offers excellent terms and conditions, as a Senior Performance and Insight Adviser, you will benefit from: - Flexible working hours - Remote working - Opportunity to join the Civil Service pension arrangements (dependent on scheme rules) Application Process: Anonymous CV: To support our commitment to unbiased recruitment, please remove references to educational institutions and personal details. This ensures candidates are assessed solely on skills and experience. We want to attract the broadest range of talented people who are passionate about democracy. The more diverse our workforce, the better we can adapt to and reflect the needs of society. We welcome applications from all backgrounds. To apply for the Electoral Support Officer position, please submit your CV along with a Supporting Statement outlining your relevant skills and experience. Click 'apply' now to be considered for this exciting opportunity! The closing date for applications is Tuesday 21st January 2025 at 12:00 midday. Interviews will take place week commencing 3rd February 2025, and will be face to face in the London office. We will confirm details with shortlisted candidates.
Redditch - Salary: Competitive 40 hours per week 8.00am-4.00pm/9.00am-5.00pm 40 minutes paid break per day. This team work a combination of on-site and remotely throughout the week. Arden Personnel are proud to be recruiting on behalf of our client in Redditch, who is seeking an enthusiastic Customer Service Coordinator to join their team. This is a fantastic opportunity for an organised, proactive professional to take ownership of the end-to-end customer process and deliver outstanding service. As a Customer Service Specialist, you will act as the key point of contact for an assigned portfolio of customers, ensuring a seamless experience from order placement to delivery. Why would I want to apply to this Customer Service Coordinator role? It comes with a competitive Salary 22 days + bank holidays. Contributory Pension Scheme - (via salary exchange with 50% of ER s NI Rebate given to employees pension fund). Contributions are 5% Employee and 4% Employer (minimum). Free Life Assurance Benefit (x2 annual salary) Staff Shop available Occupational Health Cycle to Work Scheme Corporate Gym Membership EAP Scheme Benefits Portal with discounts/cashback and offers Mental Health Support portal Dental health support portal Bereavement Counselling and Probate Support Training & Development Enhanced Maternity and Paternity benefit What will my day-to-day responsibilities be for this Customer Service Coordinator role? Manage the full sales order process, including order review, delivery arrangements, and coordinating with despatch. Collaborate cross-functionally with internal teams and stakeholders to meet business objectives. Utilise MRP systems (JDE) for order management, stock control, and despatch. Support forecasting accuracy using Logility and ensure stock is effectively managed. Provide daily customer service with professionalism, ensuring queries and concerns are handled promptly. Analyse KPI data with the Customer Service Manager, identifying root causes and implementing process improvements. What skills and experience do I need for this Customer Service Coordinator role? Experience using MRP systems (JDE preferred but not essential). Proficiency in Microsoft Excel (intermediate level). Knowledge of supply chain, customer service, or despatch processes. Exceptional organisational skills, attention to detail, and a methodical approach. Strong communication and problem-solving abilities. A collaborative, proactive attitude and a desire to develop in a dynamic team environment. Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.
Jan 20, 2025
Full time
Redditch - Salary: Competitive 40 hours per week 8.00am-4.00pm/9.00am-5.00pm 40 minutes paid break per day. This team work a combination of on-site and remotely throughout the week. Arden Personnel are proud to be recruiting on behalf of our client in Redditch, who is seeking an enthusiastic Customer Service Coordinator to join their team. This is a fantastic opportunity for an organised, proactive professional to take ownership of the end-to-end customer process and deliver outstanding service. As a Customer Service Specialist, you will act as the key point of contact for an assigned portfolio of customers, ensuring a seamless experience from order placement to delivery. Why would I want to apply to this Customer Service Coordinator role? It comes with a competitive Salary 22 days + bank holidays. Contributory Pension Scheme - (via salary exchange with 50% of ER s NI Rebate given to employees pension fund). Contributions are 5% Employee and 4% Employer (minimum). Free Life Assurance Benefit (x2 annual salary) Staff Shop available Occupational Health Cycle to Work Scheme Corporate Gym Membership EAP Scheme Benefits Portal with discounts/cashback and offers Mental Health Support portal Dental health support portal Bereavement Counselling and Probate Support Training & Development Enhanced Maternity and Paternity benefit What will my day-to-day responsibilities be for this Customer Service Coordinator role? Manage the full sales order process, including order review, delivery arrangements, and coordinating with despatch. Collaborate cross-functionally with internal teams and stakeholders to meet business objectives. Utilise MRP systems (JDE) for order management, stock control, and despatch. Support forecasting accuracy using Logility and ensure stock is effectively managed. Provide daily customer service with professionalism, ensuring queries and concerns are handled promptly. Analyse KPI data with the Customer Service Manager, identifying root causes and implementing process improvements. What skills and experience do I need for this Customer Service Coordinator role? Experience using MRP systems (JDE preferred but not essential). Proficiency in Microsoft Excel (intermediate level). Knowledge of supply chain, customer service, or despatch processes. Exceptional organisational skills, attention to detail, and a methodical approach. Strong communication and problem-solving abilities. A collaborative, proactive attitude and a desire to develop in a dynamic team environment. Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.
General Manager, Managed Services Provider Business Development Darktrace is seeking a Managed Services Provider lead to join our Partner team. You will report to the VP, Global Strategic Partnerships with a phenomenal opportunity to help develop and deliver on Darktrace's MSP strategy to support our customers on their security journey. This will be the first role of its kind with an opportunity to supercharge the company's growth. Darktrace's relationship with our Managed Services Providers is critical to our long-term growth and you will help us design, build, and implement a successful co-MSP strategy which will include enablement and scalable programs. You will collaborate very closely with cross-functional teams to maximize our relationships to grow revenue streams through our Partner Ecosystem as force-multipliers. Responsibilities: Serve as the sales point of contact for our MSP partnerships including executive engagements and account team management. Develop and execute strategy, objectives, and initiatives to achieve growth and revenue metrics. Develop/ leverage relationships with Resellers and VARs, positioning MDR/EDR/SOC/ Co-Manage services as additional services to be sold to end user clients. Leverage existing relationships with ISV/OEM vendor partners to gain access to clients needing additional PS or MSS to maximize the investments in the vendor solutions. Create & negotiate MSP contracts for partners to own and manage Darktrace licenses. Create and effectively manage pipeline and reporting on MSP opportunities. Lead in the management of GTM activities with our MSP partners. Help develop MSP onboarding program, dual compensation program to remove sales conflict, support programs to help increase service-attach. Develop a comprehensive MSP enablement framework including joint scoping, business planning, service co-creation & GTM workshops. Expand and elevate relationships with our MSP partners; forge new relationships at the sales leader and business unit level promoting Darktrace. Identify and execute against new programs and growth initiatives that benefit both Darktrace and MSP Partners and collaborate on the development of new use cases and integrations. Assist in business justification and plan for product and certification roadmap. Requirements: 8+ years of Managed Services Provider (MSP/MSSP) business development and/or sales experience. Cybersecurity or Networking/SaaS/Cloud industry experience strongly preferred. Ideal candidate will have built or had significant influence in the growth of an MSP/MSSP program at Vendor or Partner. Successful experience working in roles that require quota attainment and key performance metrics. Clear communication skills and experience articulating complex concepts to cross-functional teams and key stakeholders. Strong executive presence, ability to command a room while presenting or discussing strategic ideas. Ability to build crisp presentations that communicate Darktrace/MSP value to internal/external stakeholders. Ability to build relationships easily with others and can do so over remote forms of communication. An executor who gets things done in an efficient manner and with high-quality, often in creative ways. Motivated self-starter with the ability to work in a fast-paced dynamic environment and learn quickly. Comfortable with 30-40% travel.
Jan 18, 2025
Full time
General Manager, Managed Services Provider Business Development Darktrace is seeking a Managed Services Provider lead to join our Partner team. You will report to the VP, Global Strategic Partnerships with a phenomenal opportunity to help develop and deliver on Darktrace's MSP strategy to support our customers on their security journey. This will be the first role of its kind with an opportunity to supercharge the company's growth. Darktrace's relationship with our Managed Services Providers is critical to our long-term growth and you will help us design, build, and implement a successful co-MSP strategy which will include enablement and scalable programs. You will collaborate very closely with cross-functional teams to maximize our relationships to grow revenue streams through our Partner Ecosystem as force-multipliers. Responsibilities: Serve as the sales point of contact for our MSP partnerships including executive engagements and account team management. Develop and execute strategy, objectives, and initiatives to achieve growth and revenue metrics. Develop/ leverage relationships with Resellers and VARs, positioning MDR/EDR/SOC/ Co-Manage services as additional services to be sold to end user clients. Leverage existing relationships with ISV/OEM vendor partners to gain access to clients needing additional PS or MSS to maximize the investments in the vendor solutions. Create & negotiate MSP contracts for partners to own and manage Darktrace licenses. Create and effectively manage pipeline and reporting on MSP opportunities. Lead in the management of GTM activities with our MSP partners. Help develop MSP onboarding program, dual compensation program to remove sales conflict, support programs to help increase service-attach. Develop a comprehensive MSP enablement framework including joint scoping, business planning, service co-creation & GTM workshops. Expand and elevate relationships with our MSP partners; forge new relationships at the sales leader and business unit level promoting Darktrace. Identify and execute against new programs and growth initiatives that benefit both Darktrace and MSP Partners and collaborate on the development of new use cases and integrations. Assist in business justification and plan for product and certification roadmap. Requirements: 8+ years of Managed Services Provider (MSP/MSSP) business development and/or sales experience. Cybersecurity or Networking/SaaS/Cloud industry experience strongly preferred. Ideal candidate will have built or had significant influence in the growth of an MSP/MSSP program at Vendor or Partner. Successful experience working in roles that require quota attainment and key performance metrics. Clear communication skills and experience articulating complex concepts to cross-functional teams and key stakeholders. Strong executive presence, ability to command a room while presenting or discussing strategic ideas. Ability to build crisp presentations that communicate Darktrace/MSP value to internal/external stakeholders. Ability to build relationships easily with others and can do so over remote forms of communication. An executor who gets things done in an efficient manner and with high-quality, often in creative ways. Motivated self-starter with the ability to work in a fast-paced dynamic environment and learn quickly. Comfortable with 30-40% travel.
General Manager, Managed Services Provider Business Development Darktrace is seeking a Managed Services Provider lead to join our Partner team. You will report to the VP, Global Strategic Partnerships with a phenomenal opportunity to help develop and deliver on Darktrace's MSP strategy to support our customers on their security journey. This will be the first role of its kind with an opportunity to supercharge the company's growth. Darktrace's relationship with our Managed Services Providers is critical to our long-term growth and you will help us design, build, and implement a successful co-MSP strategy which will include enablement and scalable programs. You will collaborate very closely with cross-functional teams to maximize our relationships with to grow revenue streams through our Partner Ecosystem as force-multipliers. Responsibilities: Serve as the sales point of contact for our MSP partnerships including executive engagements and account team management Develop and execute strategy, objectives and initiatives to achieve growth and revenue metrics Develop/ leverage relationships with Resellers and VARs, positioning MDR/EDR/SOC/ Co-Manage services as additional services to be sold to end user clients. Leverage existing relationships with ISV/OEM vendor partners to gain access to clients needing additional PS or MSS to maximize the investments in the vendor solutions Create & negotiate MSP contracts for partners to own and manage Darktrace licenses. Create and effectively manage pipeline and reporting on MSP opportunities Lead in the management of GTM activities with our MSP partners Help develop MSP on-boarding program, dual compensation program to remove sales conflict, support programs to help increase service-attach Develop a comprehensive MSP enablement framework including joint scoping, business planning, service co-creation & GTM workshops Expand and elevate relationships with our MSP partners; Forge new relationships at the sales leader and business unit level promoting Darktrace Identify and execute against new programs and growth initiatives that benefit both Darktrace and MSP Partners and collaborate on the development of new use cases and integrations Assist in business justification and plan for product and certification roadmap Requirements: 8 + years of Managed Services Provider (MSP/MSSP) business development and/or sales experience Cybersecurity or Networking/SaaS/Cloud industry experience strongly preferred Ideal candidate will have built or had significant influence in the growth of an MSP/MSSP program at Vendor or Partner Successful experience working in roles that require quota attainment and key performance metrics Clear communication skills and experience articulating complex concepts to cross-functional teams and key stakeholders Strong executive presence, ability to command a room while presenting or discussing strategic ideas Ability to build crisp presentations that communicate Darktrace/MSP value to internal/external stakeholders Ability to build relationships easily with others and can do so over remote forms of communication An executor who gets things done in an efficient manner and with high-quality, often in creative ways Motivated self-starter with the ability to work in a fast-paced dynamic environment and learn quickly Comfortable with 30-40% travel
Jan 18, 2025
Full time
General Manager, Managed Services Provider Business Development Darktrace is seeking a Managed Services Provider lead to join our Partner team. You will report to the VP, Global Strategic Partnerships with a phenomenal opportunity to help develop and deliver on Darktrace's MSP strategy to support our customers on their security journey. This will be the first role of its kind with an opportunity to supercharge the company's growth. Darktrace's relationship with our Managed Services Providers is critical to our long-term growth and you will help us design, build, and implement a successful co-MSP strategy which will include enablement and scalable programs. You will collaborate very closely with cross-functional teams to maximize our relationships with to grow revenue streams through our Partner Ecosystem as force-multipliers. Responsibilities: Serve as the sales point of contact for our MSP partnerships including executive engagements and account team management Develop and execute strategy, objectives and initiatives to achieve growth and revenue metrics Develop/ leverage relationships with Resellers and VARs, positioning MDR/EDR/SOC/ Co-Manage services as additional services to be sold to end user clients. Leverage existing relationships with ISV/OEM vendor partners to gain access to clients needing additional PS or MSS to maximize the investments in the vendor solutions Create & negotiate MSP contracts for partners to own and manage Darktrace licenses. Create and effectively manage pipeline and reporting on MSP opportunities Lead in the management of GTM activities with our MSP partners Help develop MSP on-boarding program, dual compensation program to remove sales conflict, support programs to help increase service-attach Develop a comprehensive MSP enablement framework including joint scoping, business planning, service co-creation & GTM workshops Expand and elevate relationships with our MSP partners; Forge new relationships at the sales leader and business unit level promoting Darktrace Identify and execute against new programs and growth initiatives that benefit both Darktrace and MSP Partners and collaborate on the development of new use cases and integrations Assist in business justification and plan for product and certification roadmap Requirements: 8 + years of Managed Services Provider (MSP/MSSP) business development and/or sales experience Cybersecurity or Networking/SaaS/Cloud industry experience strongly preferred Ideal candidate will have built or had significant influence in the growth of an MSP/MSSP program at Vendor or Partner Successful experience working in roles that require quota attainment and key performance metrics Clear communication skills and experience articulating complex concepts to cross-functional teams and key stakeholders Strong executive presence, ability to command a room while presenting or discussing strategic ideas Ability to build crisp presentations that communicate Darktrace/MSP value to internal/external stakeholders Ability to build relationships easily with others and can do so over remote forms of communication An executor who gets things done in an efficient manner and with high-quality, often in creative ways Motivated self-starter with the ability to work in a fast-paced dynamic environment and learn quickly Comfortable with 30-40% travel
Job Title: Tax Manager - FTC Salary: Up to £550 per day(overall assignment rate to Umbrella company) Contract Length: 6 - 9 months (with possibility to be extended to 12 months) Location: Flexible/Remote Are you an experienced tax professional ready to make an impact? Our client is looking for a Tax Manager to join their team on a contract basis, providing high-level support in tax compliance, reporting, and advisory services. This role offers a competitive daily rate and an exciting opportunity to work in a dynamic environment. This role will need to operate through an Umbrella company and all employer, employee tax and NI will be deducted from the rate. Benefits Flexible working 24-hour support for physical and mental wellbeing Employee Assistance Programme Tailored learning programmes Key Responsibilities Manage a varied workload with both short- and long-term deadlines, ensuring all deliverables are met. Identify and implement best practices to enhance efficiency in tax return and accounts processes. Prepare accurate and timely tax reporting, forecasting, and compliance deliverables aligned with Group Tax Standards. Oversee tax provisions and disclosures for IFRS and Solvency II financial statements. Handle all aspects of the corporation tax compliance process, including CTSA payments and reviews. Provide expert advice on tax matters, ensuring tax risks are well-managed and understood. Ensure tax efficiency for in-scope entities while considering group-wide implications. Collaborate with Finance teams on tax charge preparations and other reporting requirements. Build and maintain strong business relationships, effectively managing expectations. Contribute to team goals, sharing knowledge and delegating where appropriate. Essential Experience and Skills Accounting and/or tax qualification (ACA, ACCA, ACMA, CIOT). Strong knowledge of UK corporate tax legislation and HMRC practices. Experience with IFRS accounting (including consolidated accounts) and Solvency II reporting. Ability to assess and communicate the impact of new corporate tax developments. Excellent communication skills, with the ability to convey key tax risks to non-specialists. If you're ready to take on this challenging and rewarding role as a Tax Manager , apply today to make your mark in a forward-thinking organisation!
Jan 16, 2025
Job Title: Tax Manager - FTC Salary: Up to £550 per day(overall assignment rate to Umbrella company) Contract Length: 6 - 9 months (with possibility to be extended to 12 months) Location: Flexible/Remote Are you an experienced tax professional ready to make an impact? Our client is looking for a Tax Manager to join their team on a contract basis, providing high-level support in tax compliance, reporting, and advisory services. This role offers a competitive daily rate and an exciting opportunity to work in a dynamic environment. This role will need to operate through an Umbrella company and all employer, employee tax and NI will be deducted from the rate. Benefits Flexible working 24-hour support for physical and mental wellbeing Employee Assistance Programme Tailored learning programmes Key Responsibilities Manage a varied workload with both short- and long-term deadlines, ensuring all deliverables are met. Identify and implement best practices to enhance efficiency in tax return and accounts processes. Prepare accurate and timely tax reporting, forecasting, and compliance deliverables aligned with Group Tax Standards. Oversee tax provisions and disclosures for IFRS and Solvency II financial statements. Handle all aspects of the corporation tax compliance process, including CTSA payments and reviews. Provide expert advice on tax matters, ensuring tax risks are well-managed and understood. Ensure tax efficiency for in-scope entities while considering group-wide implications. Collaborate with Finance teams on tax charge preparations and other reporting requirements. Build and maintain strong business relationships, effectively managing expectations. Contribute to team goals, sharing knowledge and delegating where appropriate. Essential Experience and Skills Accounting and/or tax qualification (ACA, ACCA, ACMA, CIOT). Strong knowledge of UK corporate tax legislation and HMRC practices. Experience with IFRS accounting (including consolidated accounts) and Solvency II reporting. Ability to assess and communicate the impact of new corporate tax developments. Excellent communication skills, with the ability to convey key tax risks to non-specialists. If you're ready to take on this challenging and rewarding role as a Tax Manager , apply today to make your mark in a forward-thinking organisation!
Job Title: Tax Manager - FTC Salary: Up to £550 per day(overall assignment rate to Umbrella company) Contract Length: 6 - 9 months (with possibility to be extended to 12 months) Location: Flexible/Remote Are you an experienced tax professional ready to make an impact? Our client is looking for a Tax Manager to join their team on a contract basis, providing high-level support in tax compliance, reporting, and advisory services. This role offers a competitive daily rate and an exciting opportunity to work in a dynamic environment. This role will need to operate through an Umbrella company and all employer, employee tax and NI will be deducted from the rate. Benefits Flexible working 24-hour support for physical and mental wellbeing Employee Assistance Programme Tailored learning programmes Key Responsibilities Manage a varied workload with both short- and long-term deadlines, ensuring all deliverables are met. Identify and implement best practices to enhance efficiency in tax return and accounts processes. Prepare accurate and timely tax reporting, forecasting, and compliance deliverables aligned with Group Tax Standards. Oversee tax provisions and disclosures for IFRS and Solvency II financial statements. Handle all aspects of the corporation tax compliance process, including CTSA payments and reviews. Provide expert advice on tax matters, ensuring tax risks are well-managed and understood. Ensure tax efficiency for in-scope entities while considering group-wide implications. Collaborate with Finance teams on tax charge preparations and other reporting requirements. Build and maintain strong business relationships, effectively managing expectations. Contribute to team goals, sharing knowledge and delegating where appropriate. Essential Experience and Skills Accounting and/or tax qualification (ACA, ACCA, ACMA, CIOT). Strong knowledge of UK corporate tax legislation and HMRC practices. Experience with IFRS accounting (including consolidated accounts) and Solvency II reporting. Ability to assess and communicate the impact of new corporate tax developments. Excellent communication skills, with the ability to convey key tax risks to non-specialists. If you're ready to take on this challenging and rewarding role as a Tax Manager , apply today to make your mark in a forward-thinking organisation!
Jan 16, 2025
Job Title: Tax Manager - FTC Salary: Up to £550 per day(overall assignment rate to Umbrella company) Contract Length: 6 - 9 months (with possibility to be extended to 12 months) Location: Flexible/Remote Are you an experienced tax professional ready to make an impact? Our client is looking for a Tax Manager to join their team on a contract basis, providing high-level support in tax compliance, reporting, and advisory services. This role offers a competitive daily rate and an exciting opportunity to work in a dynamic environment. This role will need to operate through an Umbrella company and all employer, employee tax and NI will be deducted from the rate. Benefits Flexible working 24-hour support for physical and mental wellbeing Employee Assistance Programme Tailored learning programmes Key Responsibilities Manage a varied workload with both short- and long-term deadlines, ensuring all deliverables are met. Identify and implement best practices to enhance efficiency in tax return and accounts processes. Prepare accurate and timely tax reporting, forecasting, and compliance deliverables aligned with Group Tax Standards. Oversee tax provisions and disclosures for IFRS and Solvency II financial statements. Handle all aspects of the corporation tax compliance process, including CTSA payments and reviews. Provide expert advice on tax matters, ensuring tax risks are well-managed and understood. Ensure tax efficiency for in-scope entities while considering group-wide implications. Collaborate with Finance teams on tax charge preparations and other reporting requirements. Build and maintain strong business relationships, effectively managing expectations. Contribute to team goals, sharing knowledge and delegating where appropriate. Essential Experience and Skills Accounting and/or tax qualification (ACA, ACCA, ACMA, CIOT). Strong knowledge of UK corporate tax legislation and HMRC practices. Experience with IFRS accounting (including consolidated accounts) and Solvency II reporting. Ability to assess and communicate the impact of new corporate tax developments. Excellent communication skills, with the ability to convey key tax risks to non-specialists. If you're ready to take on this challenging and rewarding role as a Tax Manager , apply today to make your mark in a forward-thinking organisation!
