JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
May 21, 2025
Full time
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs is seeking scientists with a passion for solving problems using state-of-the-art machine learning, natural language processing and generative AI. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in natural language processing and machine learning. We work closely with product and domain experts to identify compelling solutions at the intersection of user needs and technical feasibility. Our team is responsible for designing the next generation of risk and fraud investigation software. We own AI innovation for Thomson Reuters' core Risk and Fraud products, including CLEAR , CLEAR Adverse Media , and CLEAR Risk Inform . About the Role: Senior Applied Scientists are experts in NLP and Machine Learning, responsible for the design and delivery of AI solutions that enhance Thomson Reuters' products. They leverage model training and evaluation design, graph-based AI, and information retrieval techniques, prompting workflows, to build and optimize solutions. Their work ensures AI technologies are effectively aligned with business objectives, driving product innovation and value. As a Senior Applied Scientist, you will: Own and manage end-to-end model development, guiding others in research, data engineering, and evaluation. Operate in an agile way, pushing for quick iterations guided by customers' needs. Be accountable for all research deliverables on small to medium-sized projects. Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements. Partner effectively with Engineering to ensure well-managed software delivery and co-design ML Ops processes related to model monitoring, evaluation, and retraining. Support and coach junior scientist by providing advice, mentoring, and training. Be an NLP expert About You: You're a fit for the role of Senior Applied Scientist if your background includes: PhD in a relevant discipline or Master's plus a comparable level of experience 5+ years of hands-on experience building NLP / ML / Knowledge Graph / GenAI systems for commercial applications Practical experience with traditional and state-of-the-art NLP methods, Knowledge Graph algorithms, and GenAI (including RAG and agentic frameworks) Experience writing production code and ensuring well-managed software delivery Demonstrable experience translating complex problems into successful AI applications Outstanding communication, problem-solving, and analysis skills Collaborating with Product, Engineering and Business Stakeholders in an agile manner to demonstrate value and iterate with customer feedback Excellent coding skills in Python Proficiency with Git, AWS, Azure for remote model development and deployment What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
May 21, 2025
Full time
Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs is seeking scientists with a passion for solving problems using state-of-the-art machine learning, natural language processing and generative AI. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in natural language processing and machine learning. We work closely with product and domain experts to identify compelling solutions at the intersection of user needs and technical feasibility. Our team is responsible for designing the next generation of risk and fraud investigation software. We own AI innovation for Thomson Reuters' core Risk and Fraud products, including CLEAR , CLEAR Adverse Media , and CLEAR Risk Inform . About the Role: Senior Applied Scientists are experts in NLP and Machine Learning, responsible for the design and delivery of AI solutions that enhance Thomson Reuters' products. They leverage model training and evaluation design, graph-based AI, and information retrieval techniques, prompting workflows, to build and optimize solutions. Their work ensures AI technologies are effectively aligned with business objectives, driving product innovation and value. As a Senior Applied Scientist, you will: Own and manage end-to-end model development, guiding others in research, data engineering, and evaluation. Operate in an agile way, pushing for quick iterations guided by customers' needs. Be accountable for all research deliverables on small to medium-sized projects. Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements. Partner effectively with Engineering to ensure well-managed software delivery and co-design ML Ops processes related to model monitoring, evaluation, and retraining. Support and coach junior scientist by providing advice, mentoring, and training. Be an NLP expert About You: You're a fit for the role of Senior Applied Scientist if your background includes: PhD in a relevant discipline or Master's plus a comparable level of experience 5+ years of hands-on experience building NLP / ML / Knowledge Graph / GenAI systems for commercial applications Practical experience with traditional and state-of-the-art NLP methods, Knowledge Graph algorithms, and GenAI (including RAG and agentic frameworks) Experience writing production code and ensuring well-managed software delivery Demonstrable experience translating complex problems into successful AI applications Outstanding communication, problem-solving, and analysis skills Collaborating with Product, Engineering and Business Stakeholders in an agile manner to demonstrate value and iterate with customer feedback Excellent coding skills in Python Proficiency with Git, AWS, Azure for remote model development and deployment What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
SThree are pleased to announce we're recruiting for a talented Lead Cyber Security Engineer to join & guide our excellent team based in our fantastic office space located in the Cadworks Building, Glasgow. The Cyber Security Engineering Lead acts as the technical authority across all domains of cloud and endpoint security, taking full ownership of hardening, automation, and threat mitigation. The role is not managerial in the traditional sense it exists to drive technical capability, mentor through engineering leadership, and deliver resilient, scalable defences. This role is hands-on, outcome-focused, and instrumental in building, automating, and scaling secure architectures and controls across the digital estate. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Security Engineering & Automation Architect and implement security controls across Microsoft 365, Azure, Dynamics 365, Kubernetes (AKS), and AI/ML workloads. Lead the design and deployment of conditional access, Defender for Cloud, Purview DLP, Azure Firewall, and related services. Integrate security into DevOps pipelines, CI/CD, infrastructure-as-code, and container work flows. Automate threat detection and response using Microsoft Sentinel SOAR, custom playbooks, and telemetry pipelines. Platform Security Oversight Own and optimise endpoint security through Intune, ensuring device compliance and integration with Zero Trust. Harden AKS clusters and cloud-native apps through role-based access control (RBAC), secrets management, and runtime protection. Secure data pipelines and models in AI workloads, implementing guardrails for model integrity and prompt injection defence. Cloud & Network Security Engineer secure access and posture for Cisco Meraki infrastructure and Umbrella SWG services. Enforce network segmentation, micro-perimeter security, and policy-based routing for hybrid network models. Oversee DNS, web access, and remote gateway protection at the edge. Security Operations & Threat Defence Act as the technical escalation point for complex threat investigations and incident response. Lead red-teaming simulations, vulnerability assessments, and threat hunting activities. Support proactive telemetry monitoring and improvement of detection logic and alert fidelity. Leadership & Mentoring Provide engineering mentorship to junior analysts and engineers; lead by doing. Shape and communicate the security engineering road map in alignment with the Cyber Security Strategy. What skills and knowledge are we looking for? Deep hands-on knowledge of Microsoft security stack (M365 Defender, Sentinel, Intune, Azure Policy, PIM). Proven experience deploying Cisco Meraki and Umbrella in enterprise environments. Experience in securing Kubernetes, cloud-native infrastructure, and containerised apps. 5+ years in a senior security engineering or architect role. Experience leading technical teams or acting as a technical lead on security initiatives. Certifications such as AZ-500, CISSP, CCSP, GIAC, or similar highly advantageous. Engineer-first mentality: solves security problems through systems thinking and automation. Strategic, yet pragmatic: balances best practice with business context. Proactive, communicative, and passionate about elevating security posture through innovation. MS Engineer & MS Data Scientist Associate Ability to exercise independent judgment and act on it. Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
May 21, 2025
Full time
SThree are pleased to announce we're recruiting for a talented Lead Cyber Security Engineer to join & guide our excellent team based in our fantastic office space located in the Cadworks Building, Glasgow. The Cyber Security Engineering Lead acts as the technical authority across all domains of cloud and endpoint security, taking full ownership of hardening, automation, and threat mitigation. The role is not managerial in the traditional sense it exists to drive technical capability, mentor through engineering leadership, and deliver resilient, scalable defences. This role is hands-on, outcome-focused, and instrumental in building, automating, and scaling secure architectures and controls across the digital estate. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Security Engineering & Automation Architect and implement security controls across Microsoft 365, Azure, Dynamics 365, Kubernetes (AKS), and AI/ML workloads. Lead the design and deployment of conditional access, Defender for Cloud, Purview DLP, Azure Firewall, and related services. Integrate security into DevOps pipelines, CI/CD, infrastructure-as-code, and container work flows. Automate threat detection and response using Microsoft Sentinel SOAR, custom playbooks, and telemetry pipelines. Platform Security Oversight Own and optimise endpoint security through Intune, ensuring device compliance and integration with Zero Trust. Harden AKS clusters and cloud-native apps through role-based access control (RBAC), secrets management, and runtime protection. Secure data pipelines and models in AI workloads, implementing guardrails for model integrity and prompt injection defence. Cloud & Network Security Engineer secure access and posture for Cisco Meraki infrastructure and Umbrella SWG services. Enforce network segmentation, micro-perimeter security, and policy-based routing for hybrid network models. Oversee DNS, web access, and remote gateway protection at the edge. Security Operations & Threat Defence Act as the technical escalation point for complex threat investigations and incident response. Lead red-teaming simulations, vulnerability assessments, and threat hunting activities. Support proactive telemetry monitoring and improvement of detection logic and alert fidelity. Leadership & Mentoring Provide engineering mentorship to junior analysts and engineers; lead by doing. Shape and communicate the security engineering road map in alignment with the Cyber Security Strategy. What skills and knowledge are we looking for? Deep hands-on knowledge of Microsoft security stack (M365 Defender, Sentinel, Intune, Azure Policy, PIM). Proven experience deploying Cisco Meraki and Umbrella in enterprise environments. Experience in securing Kubernetes, cloud-native infrastructure, and containerised apps. 5+ years in a senior security engineering or architect role. Experience leading technical teams or acting as a technical lead on security initiatives. Certifications such as AZ-500, CISSP, CCSP, GIAC, or similar highly advantageous. Engineer-first mentality: solves security problems through systems thinking and automation. Strategic, yet pragmatic: balances best practice with business context. Proactive, communicative, and passionate about elevating security posture through innovation. MS Engineer & MS Data Scientist Associate Ability to exercise independent judgment and act on it. Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 21, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Position: Lead Azure Cloud & DevOps Specialist Location: Remote - UK Only Compensation: Up to 75,000 per year Eligibility: Applicants must reside in the UK; sponsorship is not available. Role Overview We are searching for an experienced Azure Cloud & DevOps Specialist to spearhead our cloud infrastructure initiatives. You'll be a key driver in automation, scalability, and security, while also mentoring two junior engineers. This is an exciting chance to lead cloud-based transformation projects and shape our DevOps approach. Key Duties Guide and coach a small team of DevOps engineers, fostering their growth. Architect, deploy, and manage Azure cloud environments, ensuring security, efficiency, and scalability. Utilize Terraform, Bicep, and ARM templates to implement Infrastructure as Code solutions. Develop and optimize CI/CD workflows using Azure Pipelines and GitHub Actions . Champion containerization strategies leveraging Docker and Kubernetes (AKS preferred) . Oversee monitoring, logging, and performance tracking through Azure Monitor, Log Analytics, Grafana, and Prometheus . Strengthen security through Azure , Engineer robust networking configurations, including VNets, Load Balancers, and Application Gateways . Manage source control and collaborative development via Git and Azure Repos . Leverage scripting languages like PowerShell, Python, or Bash to automate workflows. Maintain and optimize MS SQL database operations. Core Competencies Extensive hands-on experience in Azure cloud platforms. Expertise in Infrastructure as Code (IaC) via Terraform, Bicep, or ARM templates . Proficiency in designing and managing CI/CD workflows with Azure Pipelines & GitHub Actions . Strong grasp of containerisation and orchestration , particularly Docker and Kubernetes (AKS preferred) . Skilled in monitoring tools such as Azure Monitor, Grafana, and Prometheus . Solid understanding of Azure security frameworks Sound networking knowledge, including Virtual Networks, Load Balancers, and Gateways . Proficient in scripting languages like PowerShell, Python, or Bash . Experience with Git-based source control and Azure Repos . Familiarity with MS SQL database administration . Preferred Qualifications Prior leadership or mentoring experience. Azure certifications such as AZ-400, AZ-104, or AZ-305 . Exposure to hybrid cloud infrastructures. Knowledge of DevSecOps principles and security automation. What We Offer A competitive salary up to 75,000 annually. Fully remote work within the UK. An opportunity to lead and mentor a DevOps team. Hands-on experience with the latest Azure cloud technologies. A collaborative and forward-thinking work environment. Professional growth through training and certification support. If you're a skilled Azure Cloud & DevOps expert eager to lead and innovate, apply today and help us build the future of cloud infrastructure!
May 20, 2025
Full time
Position: Lead Azure Cloud & DevOps Specialist Location: Remote - UK Only Compensation: Up to 75,000 per year Eligibility: Applicants must reside in the UK; sponsorship is not available. Role Overview We are searching for an experienced Azure Cloud & DevOps Specialist to spearhead our cloud infrastructure initiatives. You'll be a key driver in automation, scalability, and security, while also mentoring two junior engineers. This is an exciting chance to lead cloud-based transformation projects and shape our DevOps approach. Key Duties Guide and coach a small team of DevOps engineers, fostering their growth. Architect, deploy, and manage Azure cloud environments, ensuring security, efficiency, and scalability. Utilize Terraform, Bicep, and ARM templates to implement Infrastructure as Code solutions. Develop and optimize CI/CD workflows using Azure Pipelines and GitHub Actions . Champion containerization strategies leveraging Docker and Kubernetes (AKS preferred) . Oversee monitoring, logging, and performance tracking through Azure Monitor, Log Analytics, Grafana, and Prometheus . Strengthen security through Azure , Engineer robust networking configurations, including VNets, Load Balancers, and Application Gateways . Manage source control and collaborative development via Git and Azure Repos . Leverage scripting languages like PowerShell, Python, or Bash to automate workflows. Maintain and optimize MS SQL database operations. Core Competencies Extensive hands-on experience in Azure cloud platforms. Expertise in Infrastructure as Code (IaC) via Terraform, Bicep, or ARM templates . Proficiency in designing and managing CI/CD workflows with Azure Pipelines & GitHub Actions . Strong grasp of containerisation and orchestration , particularly Docker and Kubernetes (AKS preferred) . Skilled in monitoring tools such as Azure Monitor, Grafana, and Prometheus . Solid understanding of Azure security frameworks Sound networking knowledge, including Virtual Networks, Load Balancers, and Gateways . Proficient in scripting languages like PowerShell, Python, or Bash . Experience with Git-based source control and Azure Repos . Familiarity with MS SQL database administration . Preferred Qualifications Prior leadership or mentoring experience. Azure certifications such as AZ-400, AZ-104, or AZ-305 . Exposure to hybrid cloud infrastructures. Knowledge of DevSecOps principles and security automation. What We Offer A competitive salary up to 75,000 annually. Fully remote work within the UK. An opportunity to lead and mentor a DevOps team. Hands-on experience with the latest Azure cloud technologies. A collaborative and forward-thinking work environment. Professional growth through training and certification support. If you're a skilled Azure Cloud & DevOps expert eager to lead and innovate, apply today and help us build the future of cloud infrastructure!
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 20, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: Experience in DevSecOps - knowledge of Product Operating Model Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization knowledge of authentication and biometric system design is highly desired. Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
May 20, 2025
Full time
Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: Experience in DevSecOps - knowledge of Product Operating Model Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization knowledge of authentication and biometric system design is highly desired. Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 12, 2025 (Updated 3 days ago) Posted: May 15, 2025 (Updated 4 days ago) Posted: May 12, 2025 (Updated 7 days ago) Posted: March 18, 2025 (Updated 17 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 20, 2025
Full time
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 12, 2025 (Updated 3 days ago) Posted: May 15, 2025 (Updated 4 days ago) Posted: May 12, 2025 (Updated 7 days ago) Posted: March 18, 2025 (Updated 17 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
May 20, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
May 20, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
May 20, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
Devonshire Hayes Recruitment Specialists Ltd
City, Manchester
We are looking for a skilled and motivated Network Infrastructure Engineer to join our team on a permanent basis in Manchester. This is a hands-on technical role focused on designing, building, and supporting robust infrastructure solutions across our UK operations. Travel to client or company sites will be required approximately 20% of the time. Key Responsibilities: Design, build, and support Windows Server environments across multiple sites. Configure and maintain network infrastructure including Switches, Routers, and Firewalls (Fortigate). Support and manage cloud environments, primarily Microsoft Azure and Intune . Monitor network performance, perform diagnostics, and resolve connectivity issues. Implement and enforce security protocols in line with best practices. Provide technical input into infrastructure projects and upgrades. Collaborate with internal teams and external stakeholders to deliver effective IT solutions. Travel to UK sites as required Key Requirements: Strong hands-on experience with Windows Server installation, configuration, and support. Proficient in Microsoft Azure and Intune for cloud and endpoint management. Solid networking skills, including configuration and support of Switches , Routers , and Fortigate Firewalls. Excellent understanding of TCP/IP, DNS, DHCP, and VPNs. Full UK driving licence and access to your own vehicle (expenses paid for travel). Excellent problem-solving skills and ability to work independently. Desirable: Experience with Linux/Unix systems. Relevant certifications (eg Microsoft, Cisco, Fortinet, CompTIA Network+). Exposure to Scripting or automation tools is a plus.
May 20, 2025
Full time
We are looking for a skilled and motivated Network Infrastructure Engineer to join our team on a permanent basis in Manchester. This is a hands-on technical role focused on designing, building, and supporting robust infrastructure solutions across our UK operations. Travel to client or company sites will be required approximately 20% of the time. Key Responsibilities: Design, build, and support Windows Server environments across multiple sites. Configure and maintain network infrastructure including Switches, Routers, and Firewalls (Fortigate). Support and manage cloud environments, primarily Microsoft Azure and Intune . Monitor network performance, perform diagnostics, and resolve connectivity issues. Implement and enforce security protocols in line with best practices. Provide technical input into infrastructure projects and upgrades. Collaborate with internal teams and external stakeholders to deliver effective IT solutions. Travel to UK sites as required Key Requirements: Strong hands-on experience with Windows Server installation, configuration, and support. Proficient in Microsoft Azure and Intune for cloud and endpoint management. Solid networking skills, including configuration and support of Switches , Routers , and Fortigate Firewalls. Excellent understanding of TCP/IP, DNS, DHCP, and VPNs. Full UK driving licence and access to your own vehicle (expenses paid for travel). Excellent problem-solving skills and ability to work independently. Desirable: Experience with Linux/Unix systems. Relevant certifications (eg Microsoft, Cisco, Fortinet, CompTIA Network+). Exposure to Scripting or automation tools is a plus.
Solutions Architect 6-month contract Fully Remote My Customer seeking a highly skilled Solutions Architect to take IT ownership of the customers Commercial B2B (Wholesale/retail) process area, including EDI. This role will shape and drive forward the supporting technology stack, collaborating closely with business stakeholders to design customer-centric, scalable, and reliable solutions that advance their digital transformation journey. Key Responsibilities of the Solutions Architect: Own the IT landscape for the Commercial B2B process area, including EDI, ensuring it aligns with business needs and future growth. Electronic Data Interchange (EDI) tools and standards , covering both platforms and message formats Translating Business ideas into technical requirements and owning the end-to-end process on the IT side. Partner with business and product owners to gather, analyse, and translate requirements into robust solution designs. Identify and implement process improvements with a customer-centric mindset, ensuring IT drives measurable business value. Requirement engineering/process modelling Lead external development partners in designing scalable, secure, and maintainable solutions that meet business goals. Oversee solution quality across architecture, security, monitoring, testing, and release management. Ensure seamless integration of new digital tools into the existing IT ecosystem. Maintain up-to-date documentation of architectures, processes, and handovers to operational teams and service providers. Skills from the Solutions Architect: Microsoft Dynamics 365 ecosystem , including Finance & Operations, Customer Engagement, and the Power Platform Integration and middleware technologies , such as API management tools and platforms like Lobster Cloud infrastructure platforms , including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP) Electronic Data Interchange (EDI) tools and standards , covering both platforms and message formats B2B commerce and digital supply chain technologies (DST), supporting partner connectivity and transactional processes The Solutions Architect can work fully remote with potential travel abroad Travel expenses would be covered. To discuss this exciting Solutions Architect opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
May 20, 2025
Contractor
Solutions Architect 6-month contract Fully Remote My Customer seeking a highly skilled Solutions Architect to take IT ownership of the customers Commercial B2B (Wholesale/retail) process area, including EDI. This role will shape and drive forward the supporting technology stack, collaborating closely with business stakeholders to design customer-centric, scalable, and reliable solutions that advance their digital transformation journey. Key Responsibilities of the Solutions Architect: Own the IT landscape for the Commercial B2B process area, including EDI, ensuring it aligns with business needs and future growth. Electronic Data Interchange (EDI) tools and standards , covering both platforms and message formats Translating Business ideas into technical requirements and owning the end-to-end process on the IT side. Partner with business and product owners to gather, analyse, and translate requirements into robust solution designs. Identify and implement process improvements with a customer-centric mindset, ensuring IT drives measurable business value. Requirement engineering/process modelling Lead external development partners in designing scalable, secure, and maintainable solutions that meet business goals. Oversee solution quality across architecture, security, monitoring, testing, and release management. Ensure seamless integration of new digital tools into the existing IT ecosystem. Maintain up-to-date documentation of architectures, processes, and handovers to operational teams and service providers. Skills from the Solutions Architect: Microsoft Dynamics 365 ecosystem , including Finance & Operations, Customer Engagement, and the Power Platform Integration and middleware technologies , such as API management tools and platforms like Lobster Cloud infrastructure platforms , including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP) Electronic Data Interchange (EDI) tools and standards , covering both platforms and message formats B2B commerce and digital supply chain technologies (DST), supporting partner connectivity and transactional processes The Solutions Architect can work fully remote with potential travel abroad Travel expenses would be covered. To discuss this exciting Solutions Architect opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
May 20, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain Conversational ChatBot delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform Functional Consultant Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 23 rd May 2025
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
May 19, 2025
Full time
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
Splunk Engineer / Security Architect Location: Hybrid - Remote with up to 2 days/week in Contract Duration: 9 months (192 working days) Active SC clearance required Role Overview We are seeking an experienced Splunk Engineer / Security Architect to lead strategic and tactical improvements to the SIEM and associated components across a large-scale hybrid security environment. You'll play a pivotal role in enhancing monitoring capabilities, driving SIEM convergence, and supporting the maturity of security operations. This role is aligned to a national programme improving the government's ability to detect and respond to cyber threats across multiple portfolios. You'll work alongside the SIEM Product Owner and CSOC teams to define and deliver architectural and engineering enhancements using Splunk SaaS and related technologies. Key Responsibilities Produce and maintain architecture diagrams, high- and low-level design documentation Lead configuration of Splunk and associated infrastructure (AWS EC2, S3, SQS, etc.) Drive use case development aligned with CSOC and MITRE ATT&CK framework Attend and represent the project at key technical forums (ADF, TDA, workshops) Deliver improvements to SIEM architecture, use cases, automation, and data enrichment Improve onboarding processes for directorates and manage onboarding QA Lead integration of SOAR, Attack Analyzer, and other tooling into operational use Standardise collection tier components using Infrastructure as Code (IaC) where possible Essential Skills & Experience Strong experience in Splunk SaaS as a lead engineer and/or architect Deep understanding of SIEM Engineering & Architecture , particularly in CSOC environments Demonstrated experience leading end-to-end SIEM improvement initiatives Proven ability to define and implement change within complex cyber environments Excellent documentation, communication, and stakeholder engagement skills Solid AWS infrastructure knowledge (EC2, S3, SQS, etc.) Desirable Skills & Experience Experience with SIEM convergence from legacy platforms Familiarity with tools such as JIRA, Confluence, Git Background in Ethical Hacking, IDAM, PKI, or broader information security disciplines A team-oriented, adaptable mindset with a problem-solving approach Required Qualifications Splunk Cloud Administrator Splunk Enterprise Security Splunk SOAR Administrator Splunk Certified Cybersecurity Defence Analyst Cloud Security Architecture (CSA) Microsoft Azure Infrastructure Solutions Desirable Certifications Certified Information Systems Security Professional (CISSP) Ethical Hacking & Intrusion Prevention Information Security Management Systems (ISMS) Identity Access & Management (IDAM)
May 19, 2025
Contractor
Splunk Engineer / Security Architect Location: Hybrid - Remote with up to 2 days/week in Contract Duration: 9 months (192 working days) Active SC clearance required Role Overview We are seeking an experienced Splunk Engineer / Security Architect to lead strategic and tactical improvements to the SIEM and associated components across a large-scale hybrid security environment. You'll play a pivotal role in enhancing monitoring capabilities, driving SIEM convergence, and supporting the maturity of security operations. This role is aligned to a national programme improving the government's ability to detect and respond to cyber threats across multiple portfolios. You'll work alongside the SIEM Product Owner and CSOC teams to define and deliver architectural and engineering enhancements using Splunk SaaS and related technologies. Key Responsibilities Produce and maintain architecture diagrams, high- and low-level design documentation Lead configuration of Splunk and associated infrastructure (AWS EC2, S3, SQS, etc.) Drive use case development aligned with CSOC and MITRE ATT&CK framework Attend and represent the project at key technical forums (ADF, TDA, workshops) Deliver improvements to SIEM architecture, use cases, automation, and data enrichment Improve onboarding processes for directorates and manage onboarding QA Lead integration of SOAR, Attack Analyzer, and other tooling into operational use Standardise collection tier components using Infrastructure as Code (IaC) where possible Essential Skills & Experience Strong experience in Splunk SaaS as a lead engineer and/or architect Deep understanding of SIEM Engineering & Architecture , particularly in CSOC environments Demonstrated experience leading end-to-end SIEM improvement initiatives Proven ability to define and implement change within complex cyber environments Excellent documentation, communication, and stakeholder engagement skills Solid AWS infrastructure knowledge (EC2, S3, SQS, etc.) Desirable Skills & Experience Experience with SIEM convergence from legacy platforms Familiarity with tools such as JIRA, Confluence, Git Background in Ethical Hacking, IDAM, PKI, or broader information security disciplines A team-oriented, adaptable mindset with a problem-solving approach Required Qualifications Splunk Cloud Administrator Splunk Enterprise Security Splunk SOAR Administrator Splunk Certified Cybersecurity Defence Analyst Cloud Security Architecture (CSA) Microsoft Azure Infrastructure Solutions Desirable Certifications Certified Information Systems Security Professional (CISSP) Ethical Hacking & Intrusion Prevention Information Security Management Systems (ISMS) Identity Access & Management (IDAM)
Role: Junior Infrastructure Engineer Location: Manchester City Centre Salary: 35,000 - 40,000 (DOE) Work Structure: Hybrid (2 days in office) Position Summary We're looking for a proactive, hands-on individual who thrives in a dynamic and fast-paced environment. This role is ideal for someone who takes initiative, enjoys problem-solving, and is eager to contribute meaningfully from day one. Our client values trust, autonomy, and continuous growth-offering structured development opportunities through their Continuing Professional Development (CPD) program. Key Responsibilities Oversee and enhance our hybrid cloud infrastructure across multiple sites, primarily using VMware and Azure Deploy and manage virtual machines running both Windows and Linux Provide support and configuration for user workstations and office-based IT systems Manage backup operations and ensure data protection continuity Implement firewall changes in line with business requirements Ensure ongoing security and compliance across our systems Participate in occasional scheduled maintenance or support tasks outside regular hours What we're looking for: Minimum of 2 years' experience in a similar technical role A strong communicator who thrives under pressure and adapts easily to changing priorities Self-driven, with a focus on outcomes and delivery Experience working in fast-paced environments Experience with (at least 4 of the following): Microsoft Windows Server administration (including Active Directory, DNS, IIS, SQL Server) Microsoft 365 suite (Entra, Intune, Exchange Online, Defender) Endpoint deployment and support for Windows and macOS systems Core networking concepts (Switching, Firewalls, ZTNA solutions) Cloud platforms such as Azure or AWS (especially website hosting experience) VMware vSphere configuration and administration Linux server management (particularly Debian-based distributions) Veeam backup and disaster recovery tools CDN solutions such as Cloudflare Patch management platforms and practices Benefits Package: Hybrid work model (Manchester office - 2 days onsite weekly) 25 days holiday + public holidays + your birthday off Manchester City Centre Office - close to station Private healthcare access Railcard assistance scheme Gym membership subsidy Enhanced parental leave policies Pension scheme (5% employer contribution after 3 months) Ongoing training and professional development opportunities If you like the sound of this role and your profile matches the skills and prior experience, please apply for immediate consideration. Key Words: Infrastructure Engineer, Junior Infrastructure Engineer, Infrastructure Analyst, Infrastructure Specialist, Cloud Systems Administrator, Cloud Infrastructure Engineer, Systems Engineer, Infrastructure & Network Engineer, Azure Specialist, Cloud Engineer, Cloud Administrator In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 19, 2025
Full time
Role: Junior Infrastructure Engineer Location: Manchester City Centre Salary: 35,000 - 40,000 (DOE) Work Structure: Hybrid (2 days in office) Position Summary We're looking for a proactive, hands-on individual who thrives in a dynamic and fast-paced environment. This role is ideal for someone who takes initiative, enjoys problem-solving, and is eager to contribute meaningfully from day one. Our client values trust, autonomy, and continuous growth-offering structured development opportunities through their Continuing Professional Development (CPD) program. Key Responsibilities Oversee and enhance our hybrid cloud infrastructure across multiple sites, primarily using VMware and Azure Deploy and manage virtual machines running both Windows and Linux Provide support and configuration for user workstations and office-based IT systems Manage backup operations and ensure data protection continuity Implement firewall changes in line with business requirements Ensure ongoing security and compliance across our systems Participate in occasional scheduled maintenance or support tasks outside regular hours What we're looking for: Minimum of 2 years' experience in a similar technical role A strong communicator who thrives under pressure and adapts easily to changing priorities Self-driven, with a focus on outcomes and delivery Experience working in fast-paced environments Experience with (at least 4 of the following): Microsoft Windows Server administration (including Active Directory, DNS, IIS, SQL Server) Microsoft 365 suite (Entra, Intune, Exchange Online, Defender) Endpoint deployment and support for Windows and macOS systems Core networking concepts (Switching, Firewalls, ZTNA solutions) Cloud platforms such as Azure or AWS (especially website hosting experience) VMware vSphere configuration and administration Linux server management (particularly Debian-based distributions) Veeam backup and disaster recovery tools CDN solutions such as Cloudflare Patch management platforms and practices Benefits Package: Hybrid work model (Manchester office - 2 days onsite weekly) 25 days holiday + public holidays + your birthday off Manchester City Centre Office - close to station Private healthcare access Railcard assistance scheme Gym membership subsidy Enhanced parental leave policies Pension scheme (5% employer contribution after 3 months) Ongoing training and professional development opportunities If you like the sound of this role and your profile matches the skills and prior experience, please apply for immediate consideration. Key Words: Infrastructure Engineer, Junior Infrastructure Engineer, Infrastructure Analyst, Infrastructure Specialist, Cloud Systems Administrator, Cloud Infrastructure Engineer, Systems Engineer, Infrastructure & Network Engineer, Azure Specialist, Cloud Engineer, Cloud Administrator In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
May 19, 2025
Full time
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
May 19, 2025
Full time
Business Unit : Chief Operating Office Salary Range : £49,600 - £62,000 Location: UK Hybrid, Gosforth and Glasgow Work type: Permanent, Full Time Live up to your potential. Live a life more Virgin. Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank's digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers. What you'll be doing Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility. Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems. Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues. Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements. Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards. We need you to have Experience of leading an IT team Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure Experience of monitoring tools, frameworks and processes (Dynatrace) A growth mindset with a proactive attitude to learning new technologies and skills Ability to work to challenging timescales and deliver to planned schedules Highly collaborative with excellent communication skills, both written and verbal It's a bonus if you have but not essential Familiar with SDLC and Agile methodologies Experience in the Financial Services industry Be willing to join our 24/7 on call rota We'd really like you to have the skills and experience listed in the "To be successful" section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we'll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Points to Note: It's a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you're interested in this opportunity, we recommend that you get in touch with Steve Sinclair, who'll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you'll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, or feel free to start a conversation with HaRi our new HR Virtual Agent on MS Teams to help with your questions.
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer - someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment click apply for full job details
May 19, 2025
Full time
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer - someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment click apply for full job details
