Job Title: Automotive Vehicle Trainer/Teacher Hours: 37 per week Location: Camberwell (London) Salary: 36,000 - 45,000 Job Overview: We are looking for an experienced Automotive Vehicle Trainer/Teacher to deliver practical and theoretical automotive training, assessments, and progress reviews for apprentices at satellite centres. This role focuses on providing high-quality training in the automotive industry. Key Responsibilities: Training & Delivery: Deliver practical and theoretical automotive training, ensuring high-quality standards. Develop and maintain lesson plans, schemes of work, and teaching resources. Ensure accurate records of training, assessment, and learner progress are kept. Apprentice Progress Monitoring: Conduct timely progress reviews and ensure apprentices meet qualification targets. Liaise with employers to ensure apprentices complete off-the-job training requirements. Provide feedback and support to apprentices to aid in their course completion. Functional Skills Coordination: Work closely with the Functional Skills team to track progress in Maths and English for learners. Stakeholder Liaison: Collaborate with Account Managers to report on learner progress. Represent the organisation when engaging with employers, clients, and external stakeholders. Travel & Flexibility: Travel to regional sites to deliver training and support apprentices. Work flexibly to meet the needs of learners and employers. Administrative & Compliance Tasks: Carry out administrative tasks related to training, assessment, and compliance. Monitor and advise on 20% off-the-job training and ensure adherence to Health & Safety and Safeguarding policies. General Duties: Promote equality, diversity, and safeguarding principles in training sessions. Manage workload to meet KPIs and deadlines. Maintain positive working relationships with colleagues, employers, and learners. Essential Skills & Qualifications: Experience in the automotive industry. Experience in delivering vocational training or teaching. Knowledge of apprenticeship standards and qualification requirements. Strong communication, organisational, and time management skills. Why Join? Competitive salary and benefits package. Supportive and dynamic work environment. Opportunities for professional development. If you're passionate about teaching and making an impact in the automotive industry, apply today! Or contact (url removed)
Jan 29, 2025
Full time
Job Title: Automotive Vehicle Trainer/Teacher Hours: 37 per week Location: Camberwell (London) Salary: 36,000 - 45,000 Job Overview: We are looking for an experienced Automotive Vehicle Trainer/Teacher to deliver practical and theoretical automotive training, assessments, and progress reviews for apprentices at satellite centres. This role focuses on providing high-quality training in the automotive industry. Key Responsibilities: Training & Delivery: Deliver practical and theoretical automotive training, ensuring high-quality standards. Develop and maintain lesson plans, schemes of work, and teaching resources. Ensure accurate records of training, assessment, and learner progress are kept. Apprentice Progress Monitoring: Conduct timely progress reviews and ensure apprentices meet qualification targets. Liaise with employers to ensure apprentices complete off-the-job training requirements. Provide feedback and support to apprentices to aid in their course completion. Functional Skills Coordination: Work closely with the Functional Skills team to track progress in Maths and English for learners. Stakeholder Liaison: Collaborate with Account Managers to report on learner progress. Represent the organisation when engaging with employers, clients, and external stakeholders. Travel & Flexibility: Travel to regional sites to deliver training and support apprentices. Work flexibly to meet the needs of learners and employers. Administrative & Compliance Tasks: Carry out administrative tasks related to training, assessment, and compliance. Monitor and advise on 20% off-the-job training and ensure adherence to Health & Safety and Safeguarding policies. General Duties: Promote equality, diversity, and safeguarding principles in training sessions. Manage workload to meet KPIs and deadlines. Maintain positive working relationships with colleagues, employers, and learners. Essential Skills & Qualifications: Experience in the automotive industry. Experience in delivering vocational training or teaching. Knowledge of apprenticeship standards and qualification requirements. Strong communication, organisational, and time management skills. Why Join? Competitive salary and benefits package. Supportive and dynamic work environment. Opportunities for professional development. If you're passionate about teaching and making an impact in the automotive industry, apply today! Or contact (url removed)
Vehicle Technician (Teacher / Assessor) 30,000 - 40,000 + 48 Days Holiday + Pension (23.68%) + 37 Hour Week (Mon - Fri) + Excellent Company Benefits Wigan, Commutable from: St Helens, Bolton, Manchester, Chorley, Bury, Rochdale, Liverpool Are you a Vehicle Technician / Mechanic looking for full training and extra qualifications to start your career in a hybrid lecturing and assessing role? This is an excellent opportunity to join this award winning institution who will provide you with all the skills to help you teach the next generation of Vehicle Technicians. This college has a first class reputation and have invested heavily in a range of market leading facilities. They are now looking for a Vehicle Technician with vast industry experience and knowledge to add to their highly skilled team. On offer is days based role where you will be delivering a range of courses with further training provided to teaching electrical vehicle and hybrid courses down the line. This role would suit a qualified Vehicle Technician, looking to get off the tools and move into a teaching role where you can pass on your knowledge. The Role: Delivery both practical and theoretical classes Internal training course and teaching qualifications 37 hour week, Monday - Friday The Person: Strong automotive industry experience Automotive qualifications Looking to get off the tools and work within a teaching environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jan 29, 2025
Full time
Vehicle Technician (Teacher / Assessor) 30,000 - 40,000 + 48 Days Holiday + Pension (23.68%) + 37 Hour Week (Mon - Fri) + Excellent Company Benefits Wigan, Commutable from: St Helens, Bolton, Manchester, Chorley, Bury, Rochdale, Liverpool Are you a Vehicle Technician / Mechanic looking for full training and extra qualifications to start your career in a hybrid lecturing and assessing role? This is an excellent opportunity to join this award winning institution who will provide you with all the skills to help you teach the next generation of Vehicle Technicians. This college has a first class reputation and have invested heavily in a range of market leading facilities. They are now looking for a Vehicle Technician with vast industry experience and knowledge to add to their highly skilled team. On offer is days based role where you will be delivering a range of courses with further training provided to teaching electrical vehicle and hybrid courses down the line. This role would suit a qualified Vehicle Technician, looking to get off the tools and move into a teaching role where you can pass on your knowledge. The Role: Delivery both practical and theoretical classes Internal training course and teaching qualifications 37 hour week, Monday - Friday The Person: Strong automotive industry experience Automotive qualifications Looking to get off the tools and work within a teaching environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Quality Engineer/Inspector Proactive Global is hiring for experienced Quality Engineers/Inspector for a leading manufacturing company based in Sunbury. The company specialises in designing and manufacturing ultrasonic wind sensors. We are looking for a IPC Qualified Quality Engineer with strong testing and inspection experience into manufacturing field. Location: Sunbury-Upon-Thames, TW16 Salary : 40- 45K per annum Job Type: Permanent Position Shift Timings : Standard shifts - 7:30AM- 4PM (40 hours a week) Responsibilities: Support production & test processes with product quality and/or efficiency improvements, e.g. identify areas for improvement, expansion of process controls, available quality management tools, set up / review relevant process KPIs, Lean / Sigma methodologies, process simplification, 5S configured areas, waste removal. Customer requirements: Support as required with customer audits and documentation. Approvals: Develop PPAP / FAI approvals for new products. Conduct supplier audits as required to ensure product conformance and APQP4Wind maturity. Support non-conformance management Support in ensuring all procedures and quality systems are in line with legal and internal customer requirements, including writing and updating procedures Develop KPIs for the NCR process and audit process. Support the product lifecycle management system and ensure compliance with ISO9001. Contribute to developing integrated management systems and continuously seek to improve standards with ISO9001 / IS(phone number removed) accreditation. Manage the audit process at FT. Oversee audit planning, execution and actions implemented Qualifications required: Experience in a similar role in medium to high volume manufacturing for high reliability/automotive /aerospace applications. Working knowledge of the following operations: Screen printing solder paste SMT Pick & Place SMT Reflow Automated inspection - SPI & AOI Robotic soldering Takaya flying probe Manual inspection & rework Conformal coating IPC J-STD-001 CIT (Certified IPC Trainer) ideally or minimum IPC J-STD-001 CIS (Certified IPC Specialist) IPC-A-610 certified (Acceptability of Electronic Assemblies) IPC-7721 certified (Repair and Modification of Printed Boards and Electronic Assemblies) IPC-7711 certified (Rework of Electronic Assemblies) Working knowledge of Lean Manufacturing, 5S and OEE. KPI and Target driven Experience with APQP / Lean / Six Sigma Auditor qualification Experience of recognised quality tools Strong numeracy and analytical skills. Knowledge of SPC & statistical methods If you are interested in the above mentioned role, kindly share your CV at (url removed) or contact Guarvi at (phone number removed) for further details. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jan 29, 2025
Full time
Quality Engineer/Inspector Proactive Global is hiring for experienced Quality Engineers/Inspector for a leading manufacturing company based in Sunbury. The company specialises in designing and manufacturing ultrasonic wind sensors. We are looking for a IPC Qualified Quality Engineer with strong testing and inspection experience into manufacturing field. Location: Sunbury-Upon-Thames, TW16 Salary : 40- 45K per annum Job Type: Permanent Position Shift Timings : Standard shifts - 7:30AM- 4PM (40 hours a week) Responsibilities: Support production & test processes with product quality and/or efficiency improvements, e.g. identify areas for improvement, expansion of process controls, available quality management tools, set up / review relevant process KPIs, Lean / Sigma methodologies, process simplification, 5S configured areas, waste removal. Customer requirements: Support as required with customer audits and documentation. Approvals: Develop PPAP / FAI approvals for new products. Conduct supplier audits as required to ensure product conformance and APQP4Wind maturity. Support non-conformance management Support in ensuring all procedures and quality systems are in line with legal and internal customer requirements, including writing and updating procedures Develop KPIs for the NCR process and audit process. Support the product lifecycle management system and ensure compliance with ISO9001. Contribute to developing integrated management systems and continuously seek to improve standards with ISO9001 / IS(phone number removed) accreditation. Manage the audit process at FT. Oversee audit planning, execution and actions implemented Qualifications required: Experience in a similar role in medium to high volume manufacturing for high reliability/automotive /aerospace applications. Working knowledge of the following operations: Screen printing solder paste SMT Pick & Place SMT Reflow Automated inspection - SPI & AOI Robotic soldering Takaya flying probe Manual inspection & rework Conformal coating IPC J-STD-001 CIT (Certified IPC Trainer) ideally or minimum IPC J-STD-001 CIS (Certified IPC Specialist) IPC-A-610 certified (Acceptability of Electronic Assemblies) IPC-7721 certified (Repair and Modification of Printed Boards and Electronic Assemblies) IPC-7711 certified (Rework of Electronic Assemblies) Working knowledge of Lean Manufacturing, 5S and OEE. KPI and Target driven Experience with APQP / Lean / Six Sigma Auditor qualification Experience of recognised quality tools Strong numeracy and analytical skills. Knowledge of SPC & statistical methods If you are interested in the above mentioned role, kindly share your CV at (url removed) or contact Guarvi at (phone number removed) for further details. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arms GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. Nice To Have Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
Dec 19, 2022
Full time
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arms GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. Nice To Have Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arms GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). Nice To Have Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 19, 2022
Full time
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arms GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). Nice To Have Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arm's Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arm's GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers' voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arm's IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arm's or the customer's, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks - based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. "Nice To Have" Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
Dec 19, 2022
Full time
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arm's Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arm's GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers' voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arm's IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arm's or the customer's, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks - based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. "Nice To Have" Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arms GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. Nice To Have Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
Dec 19, 2022
Full time
The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled hardware engineer to join our impactful and hard-working GPU support team working in an exciting and fast paced new field with customers. You will provide support to customers in adoption and integration of Arms GPU technology into their solutions and will engage with the GPU Technology teams to reflect customers voice into the Arm development work around GPU solutions. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin Responsibilities: Your main objective will be to provide in-depth technical support to Arm GPU IP customers on SoC hardware design subjects. You will have strong analytic and communication skills, with the ability to remotely diagnose technical problems. For high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present technical trainings to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience. Experience or knowledge of ASIC and FPGA design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog, System-Verilog or VHDL Experience in integrating CPU, GPU, or other SoC peripherals in silicon Demonstrable experience of problem solving and debug skills Personal requirements: Must have a strong customer focus. Must be able to travel globally (if international travel is permitted and safe) Must have the desire and ability to solve problems quickly. Must have excellent written and verbal communication skills with both colleagues and customers. Must thrive working in high-pressure customer environments. Must be proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Must be enthusiastic and well driven. Must be able to schedule own workload, and plan tasks based on both internal and customer requirements. Must have good interpersonal skills and be able to work well within a multinational team, especially when under pressure. Excellent cultural awareness is essential. Must be willing to be flexible and accept new challenges. Nice To Have Skills and Experience : Strong understanding of microprocessors Professional experience of customer and sales interaction A good understanding of the interaction between software and hardware Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout) C/C , assembler coding or other programming skills. Knowledge of GPU or graphics processing system is preferred About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary. These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self.
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arms GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). Nice To Have Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 19, 2022
Full time
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arms Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arms GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arms IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arms or the customers, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). Nice To Have Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arm's Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arm's GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers' voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arm's IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arm's or the customer's, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks - based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). "Nice To Have" Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 19, 2022
Full time
Job Overview: The Arm GPU processors are a range of optimized, ground-up designs for graphics and machine learning acceleration, targeting smart phones, DTV, automotive and adjacent markets. The solution consists of innovative optimized fixed-function and programmable engines that provide best-in-class performance within a constrained power envelope. With a growing industry interest across all markets, we are expanding our customer support capability through Arm's Sales & Partner Enablement team (SPE). We are looking for early and mid-career skilled Software Application Engineer to join an impactful and hard-working team working in an exciting and fast paced new field with customers. Externally, you will provide support to enable customers in adoption and integration of Arm's GPU technology into their SoC designs. Internally, you will engage with multiple GPU technology teams to reflect customers' voice into the product development work. This customer facing engineering role can be based in Arm HQ Cambridge, UK or other Arm engineering centers in Europe or the US, such as Lund, Manchester, Raanana, Trondheim, Austin. Responsibilities: The role's main objective is to provide in-depth technical support to Arm GPU IP customers on software and firmware integration and optimization. You will have strong analytic and communication skills to work independently and collaboratively with internal teams to solve customer raised issues and requests related to user applications, kernel APIs and firmware integrations for the GPU platforms. For some high touch customer engagements, you may be required to travel to work with customers at their premises (local COVID rules apply). You will also become an official Arm trainer and occasionally present courses to customers online or on-site. Additionally, you will help create training materials, application notes and multimedia content for customer education purposes. The successful applicant will also have the opportunities to spend some time each year updating their technical product knowledge co-working with Arm's IP design centres. Required Skills and Experience : Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if you have relevant experience. Effective problem resolution, using a full suite of debug and performance analysis tools and techniques. Software or firmware development in programming languages, such as C/C /Java/Python. Graphics/GPU software engineering. OS kernel and Device Driver development and deployment experience with Android, Linux, Chrome or Windows system. Excellent understanding of devices software stack and interaction with hardware layer in GPU architecture. Personal requirements: Enthusiastic and well driven about the technology and finding good solutions for solving customer issues. Thrive working in high-demanding customer environments. Proactive in obtaining engineering or management input, either Arm's or the customer's, to solve issues in a timely and accurate manner. Motivated to schedule own workload, and plan tasks - based on both internal and customer requirements. Excellent written and verbal communication skills, work well within a multinational team and with multinational customers. Excellent cultural awareness is essential. Fast learning, must be willing to be flexible and accept new challenges. Be able to travel globally (if international travel is permitted and safe). "Nice To Have" Skills and Experience : Experience with one or more of the following: microcontrollers, GPU, device drivers, SoC bring-up debugging, GPU power management, firmware, and hardware/software integration, Arm architecture, Arm assembler. Knowledge of SoC architectures, Linux kernel based operating systems, hardware and OS level virtualization, Automotive grade safety/security, GPU core, Display technologies, Multimedia Experience in GPU and/or Graphics APIs(such as EGL, OpenGL (ES), Vulkan, DirectX and OpenCL), including enhancement of GPU workloads Knowledge in embedded systems and system bring up, especially on GPU firmware, GPU drivers and display / graphics subsystems. Experience integrating GPU drivers with the rest of the operating system, such as Android, kernel drivers or window-system integration will be preferred. Experience in developing GPU S/W applications and/or drivers for GPU/3D, Direct 3D, rendering engine, secure video playback and camera, multimedia, heterogeneous compute and computer graphics technology and more. About working at Arm: You will be working with a bunch of enthusiastic and brilliant colleagues. At Arm, we are proud to have a set of behaviours that reflect our DEI (Diversity, Equity & Inclusion) culture and guide our decisions, defining how we work together to shape extraordinary! These behaviours are assessed as part of the recruitment process: We not I, Passion for progress, Be your brilliant self. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Role: Technical Trainer - AutomotiveLocation: Bracknell, with occasional travel to DoncasterSalary: £40,000, car allowance + excellent benefits package The Technical Trainer will carry out the delivery of Car Technical Training (with the opportunity for delivery of Motorcycle / Marine training upskilling) to the retail network of our client with some occasional delivery may be required from our satellite training centre. The primary role will be to deliver Car Technical training as per syllabus to the UK network. Internal brand and product training will be provided.As a Technical Trainer you will be responsible for: Delivering motor vehicle technical training to brand and industry standards. Supporting technical training content updates. Maintaining a safe working environment in the training workshops, classrooms and training centre. Delivering positive success and satisfaction rates from delegate feedback through training delivery excellence. Using the Learning Management System to monitor and maintain the quality of the training provision. Attending customer sponsored "Train The Trainer Workshops" to learn more about delivery in the local market.The successful candidate will bring: A technical background (automotive Technician) and work experience in a Dealership. Willingness to travel between sites in Doncaster and Bracknell. Experience of delivering training and or a training qualification. High level of organisational skills and self-motivation. Recognised industry qualifications (Level 3 or equivalent). DBS clearance required to work with young people. Paid for by the company.
Dec 18, 2022
Full time
Role: Technical Trainer - AutomotiveLocation: Bracknell, with occasional travel to DoncasterSalary: £40,000, car allowance + excellent benefits package The Technical Trainer will carry out the delivery of Car Technical Training (with the opportunity for delivery of Motorcycle / Marine training upskilling) to the retail network of our client with some occasional delivery may be required from our satellite training centre. The primary role will be to deliver Car Technical training as per syllabus to the UK network. Internal brand and product training will be provided.As a Technical Trainer you will be responsible for: Delivering motor vehicle technical training to brand and industry standards. Supporting technical training content updates. Maintaining a safe working environment in the training workshops, classrooms and training centre. Delivering positive success and satisfaction rates from delegate feedback through training delivery excellence. Using the Learning Management System to monitor and maintain the quality of the training provision. Attending customer sponsored "Train The Trainer Workshops" to learn more about delivery in the local market.The successful candidate will bring: A technical background (automotive Technician) and work experience in a Dealership. Willingness to travel between sites in Doncaster and Bracknell. Experience of delivering training and or a training qualification. High level of organisational skills and self-motivation. Recognised industry qualifications (Level 3 or equivalent). DBS clearance required to work with young people. Paid for by the company.
Porsche Cars Gb Technical Trainer About The Role Porsche Cars GB in partnership with RAC now have a fantastic opportunity for a highly skilled Automotive Technical Trainers. You will be based at Porsche Cars GB inReading, to deliver automotive technical training programmes that support our corporate customers and our technicians click apply for full job details
Dec 14, 2022
Full time
Porsche Cars Gb Technical Trainer About The Role Porsche Cars GB in partnership with RAC now have a fantastic opportunity for a highly skilled Automotive Technical Trainers. You will be based at Porsche Cars GB inReading, to deliver automotive technical training programmes that support our corporate customers and our technicians click apply for full job details
Automotive Technical Trainer Stewartby, Bedfordshire Hours: Monday to Friday Salary: Up to £40,000 (depending on experience) Our client is currently seeking to recruit a Technical Trainer to join the team at the Mazda Academy in Stewartby (nr. Bedford). Working at the brand-new state-of the-art, dedicated Mazda Academy, the Technical Trainer will be responsible for delivering a range of engaging and informative training programmes to the UK Mazda retailer network. The role will also include aspects of course development and design. This is an exciting opportunity to join a growing team, and with significant new investment in the training centre, facilities, and equipment it s an exciting time to join the brand. Key Responsibilities Deliver core technical and project-based training programmes, via a range of forums including attended Classroom/Workshop training, Virtual Classroom, and Film/Live Broadcasts Deliver highly engaging, learner-focused training programmes and contribute to their continuous development, with a high focus on existing and emerging learning technologies Demonstrate Mazda brand values in all activities and interactions, advocating the brand in everything that you do Work with the wider Training and Development team to seek continuous improvements with a focus on learner outcomes and experiences Undertake design and development work as and when required Undertake all aspects of training administration in relation to training delivery as required, including completing course rosters, pre-course and post-course briefings and checks, assessments, and certification Maintain accurate and up to date reporting in line with programme requirements Work collaboratively with the brand, retailers, outside agencies and professional bodies to ensure qualification and/or training programmes meet their qualitative requirements and ensure quality assurance procedures/policies are up to date, suitable and effectively delivered Maintain own professional expertise and keep up to date with the latest developments; undertaking training and development directly relevant to the profession, attending internal and external training as required Support any programme administration activities are required Attend factory or brand led events as a representative of the brand including train the trainer events and new product/technology launches About you They are looking for Technical Trainers with a passion for developing the skills and knowledge of others. Level 3 or equivalent Light Vehicle Maintenance & Repair qualification (Essential) Electric & Hybrid Vehicle Experience and/or Professional Qualification (Desirable) Existing Technical Training and/or Coaching experience, and linked qualification (Desirable) Recognised teaching qualification (e.g. PTLLS, TAP) (Desirable) Recent Automotive workshop experience, and professional qualification (Essential), ideally gained in a manufacturer workshop environment Maths & English GCSE Level 4/C or above (or equivalent) (Highly Desirable) Demonstrate an outgoing, enthusiastic, and confident personality, with a desire to engage with people Strong communication (written & verbal) and organisational skills Excellent time management The ability to communicate with a variety of people at all levels of an organisation Able to maintain a professional manner at all times Demonstrate a pro-active can-do attitude Good attention to detail A proficient user of Microsoft Office packages, particularly Word, Outlook, PowerPoint, and Excel Benefits: 25 Days Paid Annual Leave Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme). Pre-Employment Check Our client is committed to safeguarding and the welfare of all learners and expect staff to share this commitment. The successful applicant will be subject to a Disclosure and Barring Service Check (DBS) and will be required to provide proof of the right to work in the UK
Dec 08, 2022
Full time
Automotive Technical Trainer Stewartby, Bedfordshire Hours: Monday to Friday Salary: Up to £40,000 (depending on experience) Our client is currently seeking to recruit a Technical Trainer to join the team at the Mazda Academy in Stewartby (nr. Bedford). Working at the brand-new state-of the-art, dedicated Mazda Academy, the Technical Trainer will be responsible for delivering a range of engaging and informative training programmes to the UK Mazda retailer network. The role will also include aspects of course development and design. This is an exciting opportunity to join a growing team, and with significant new investment in the training centre, facilities, and equipment it s an exciting time to join the brand. Key Responsibilities Deliver core technical and project-based training programmes, via a range of forums including attended Classroom/Workshop training, Virtual Classroom, and Film/Live Broadcasts Deliver highly engaging, learner-focused training programmes and contribute to their continuous development, with a high focus on existing and emerging learning technologies Demonstrate Mazda brand values in all activities and interactions, advocating the brand in everything that you do Work with the wider Training and Development team to seek continuous improvements with a focus on learner outcomes and experiences Undertake design and development work as and when required Undertake all aspects of training administration in relation to training delivery as required, including completing course rosters, pre-course and post-course briefings and checks, assessments, and certification Maintain accurate and up to date reporting in line with programme requirements Work collaboratively with the brand, retailers, outside agencies and professional bodies to ensure qualification and/or training programmes meet their qualitative requirements and ensure quality assurance procedures/policies are up to date, suitable and effectively delivered Maintain own professional expertise and keep up to date with the latest developments; undertaking training and development directly relevant to the profession, attending internal and external training as required Support any programme administration activities are required Attend factory or brand led events as a representative of the brand including train the trainer events and new product/technology launches About you They are looking for Technical Trainers with a passion for developing the skills and knowledge of others. Level 3 or equivalent Light Vehicle Maintenance & Repair qualification (Essential) Electric & Hybrid Vehicle Experience and/or Professional Qualification (Desirable) Existing Technical Training and/or Coaching experience, and linked qualification (Desirable) Recognised teaching qualification (e.g. PTLLS, TAP) (Desirable) Recent Automotive workshop experience, and professional qualification (Essential), ideally gained in a manufacturer workshop environment Maths & English GCSE Level 4/C or above (or equivalent) (Highly Desirable) Demonstrate an outgoing, enthusiastic, and confident personality, with a desire to engage with people Strong communication (written & verbal) and organisational skills Excellent time management The ability to communicate with a variety of people at all levels of an organisation Able to maintain a professional manner at all times Demonstrate a pro-active can-do attitude Good attention to detail A proficient user of Microsoft Office packages, particularly Word, Outlook, PowerPoint, and Excel Benefits: 25 Days Paid Annual Leave Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme). Pre-Employment Check Our client is committed to safeguarding and the welfare of all learners and expect staff to share this commitment. The successful applicant will be subject to a Disclosure and Barring Service Check (DBS) and will be required to provide proof of the right to work in the UK
Motor Vehicle Maintenance Trainer Cambridgeshire Up to £35,564 p/a Full-time, permanent We are currently working with an education provider in Cambridgeshire who are currently looking for a Motor Vehicle Maintenance Trainer to join their team on a permanent, full-time basis. The successful candidate will be asked to join their Engineering education team, and will be tasked with delivering workshop-based Motor Vehicle Maintenance teaching (up to level 3). The teaching will focus around Light Vehicle Maintenance. The starting salary for this position will be up to a maximum of £35,564 per annum (depending on qualifications and experience), which would also include a teacher's pension (with a 23.4% employer contribution), free on-site car parking, a BUPA cash plan, free gym membership, and a generous holiday allowance of 42 days (plus 8 days for Bank Holidays). To be eligible for the position, you MUST have: -A level 3 (or higher) Automotive qualification -Experience of automotive maintenance and repair -A teaching qualification (or willingness to obtain one) Please note that our client would be able to put you through (and pay for) a teaching qualification if you do not already have one. I am looking to set up interviews as soon as possible, so if you are interested and available for interview, please reply with your CV and daytime contact number and I'll get back to you, or you can always call me on (phone number removed). Please feel free to pass on my details if you know someone who might be interested. Boston Rose is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants and clients to share this commitment. This role will involve work with under 18s or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Boston Rose Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
Dec 02, 2022
Full time
Motor Vehicle Maintenance Trainer Cambridgeshire Up to £35,564 p/a Full-time, permanent We are currently working with an education provider in Cambridgeshire who are currently looking for a Motor Vehicle Maintenance Trainer to join their team on a permanent, full-time basis. The successful candidate will be asked to join their Engineering education team, and will be tasked with delivering workshop-based Motor Vehicle Maintenance teaching (up to level 3). The teaching will focus around Light Vehicle Maintenance. The starting salary for this position will be up to a maximum of £35,564 per annum (depending on qualifications and experience), which would also include a teacher's pension (with a 23.4% employer contribution), free on-site car parking, a BUPA cash plan, free gym membership, and a generous holiday allowance of 42 days (plus 8 days for Bank Holidays). To be eligible for the position, you MUST have: -A level 3 (or higher) Automotive qualification -Experience of automotive maintenance and repair -A teaching qualification (or willingness to obtain one) Please note that our client would be able to put you through (and pay for) a teaching qualification if you do not already have one. I am looking to set up interviews as soon as possible, so if you are interested and available for interview, please reply with your CV and daytime contact number and I'll get back to you, or you can always call me on (phone number removed). Please feel free to pass on my details if you know someone who might be interested. Boston Rose is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants and clients to share this commitment. This role will involve work with under 18s or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Boston Rose Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
Vehicle Mechanic (Full Trainer Assessor Training) £29,000 - £31,000 + Full Training + Progression + 35 Days Holiday + Excellent Company Benefits Blackburn, Commutable from, Accrington, Preston, Darwen, Bolton, Burnley, Rochdale, Manchester Are you a Vehicle Mechanic looking to gain full training and extra qualifications to enter a new role as a Trainer Assessor in Automotive Engineering for an industry leading training centre? This is a rare opportunity to enter a role in education without any prior experience where the organisation with fund your qualifications and give full on the job training. All while working a 37 hour week and benefiting from 35 days holiday. The company are Training Specialists and are well established with a strong reputation for providing a quality service that has won them new contracts with large organisations. They are looking to take on industry experts to train up and add to their highly skilled team. You will get training to organise and deliver learning programmes to help apprentices to complete their qualifications. This role would suit a Vehicle Mechanic looking to get off the tools and enter a new industry while gaining excellent training and extra qualifications in a leading organisation offering excellent benefits. The Role: Train and Assess learners through to Level 3 standard Automotive Engineering 37 hour week, flexibility in this Full training provided The Person: Looking to enter a role in education Looking for full training and extra qualifications Qualified Automotive Engineer with strong industry experience Vehicle, Mechanic, Motor Vehicle, Car Mechanic, Assessor, Automotive, Light Vehicle, Education, Higher Education, Further Education, Engineering, Design, Mechanics, Teaching, Training, Blackburn, Accrington, Preston, Darwen, Bolton, Burnley, Rochdale, Manchester
Jul 30, 2022
Full time
Vehicle Mechanic (Full Trainer Assessor Training) £29,000 - £31,000 + Full Training + Progression + 35 Days Holiday + Excellent Company Benefits Blackburn, Commutable from, Accrington, Preston, Darwen, Bolton, Burnley, Rochdale, Manchester Are you a Vehicle Mechanic looking to gain full training and extra qualifications to enter a new role as a Trainer Assessor in Automotive Engineering for an industry leading training centre? This is a rare opportunity to enter a role in education without any prior experience where the organisation with fund your qualifications and give full on the job training. All while working a 37 hour week and benefiting from 35 days holiday. The company are Training Specialists and are well established with a strong reputation for providing a quality service that has won them new contracts with large organisations. They are looking to take on industry experts to train up and add to their highly skilled team. You will get training to organise and deliver learning programmes to help apprentices to complete their qualifications. This role would suit a Vehicle Mechanic looking to get off the tools and enter a new industry while gaining excellent training and extra qualifications in a leading organisation offering excellent benefits. The Role: Train and Assess learners through to Level 3 standard Automotive Engineering 37 hour week, flexibility in this Full training provided The Person: Looking to enter a role in education Looking for full training and extra qualifications Qualified Automotive Engineer with strong industry experience Vehicle, Mechanic, Motor Vehicle, Car Mechanic, Assessor, Automotive, Light Vehicle, Education, Higher Education, Further Education, Engineering, Design, Mechanics, Teaching, Training, Blackburn, Accrington, Preston, Darwen, Bolton, Burnley, Rochdale, Manchester
Product Trainer - Wood/Construction Trade £28,000 - £31,000 plus bonus & company car Falling under the Human Resources Dept, the Divisional Product Trainers main responsibility will be to participate in the ongoing development of the sales force's product related training activity, both offline as well as online. The successful candidate will have an inspiring, steadfast and determined personality. Previous experience in a training position is a must as well as the ability to design, produce & deliver training topics and content to a professional standard. Learning & Development plays a vital part of Würth's culture and the success of the work force. The Divisional Product Trainers are on the front line of upskilling the work forces knowledge to ultimately increase revenue and sales as well as provide some of the best advice to our customers. You understand the importance of sales and ensure all training activities are focused on being successful in sales. This is without losing sight of the correct content that partly already exists and partly needs to be (re)developed. Main responsibilities: Deliver product training for existing and new colleagues on a monthly basis that supports the divisional strategy Development of product related (digital) training content such as e-learnings, videos, webinars, live streaming and use of the Wurth Learning Management System Liaise with the product management team to support the launch of new products into the sales force as well as product updates Live product demonstrations to end users, face to face and online Administration of all training activity; annual training calendar linking with the divisional strategy, registration of attendance, planning & organisation, testing and reporting Setting up communication plans with key stake holders in the organisation to ensure the learning strategy aligns with divisional / company strategy Ensuring company culture is lived by example You bring: Knowledge of market & products in the wood/construction trade (preferable with some hands-on experience but not essential) Experience in developing and delivering (product) trainings Competent in technology and continuously looks at new ways to deliver and improve digital training A sales background with good knowledge of translating products to sales Excellent communication (verbal and in writing) and presentation skills with the ability to inspire and motivate Excellent time & project management skills Ideally some experience in video editing and streaming software Experienced in MS Office, especially in PowerPoint and Excel A dynamic, enthusiastic & hands on personality; you are used to working hard, aiming for results and working proactively. Full time availability, valid driving license & willingness to travel are a must (position is located at head office in Erith, London) If this sounds like you and you would like to build a career with a progressive company with an eye on the future, apply for this position by clicking the button below. Be a part of the Würth success story; work in a positive environment alongside a multi-national team, and fast track your career. About the company: The Würth Group is a leading industrial consumable products provider with over 400 companies and a global workforce of 75,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. Our divisional Field Sales Consultants sell across four main industries; Automotive, Wood, Metal & Construction. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customers. Würth UK is still growing, currently having 510 employees.
Dec 08, 2021
Full time
Product Trainer - Wood/Construction Trade £28,000 - £31,000 plus bonus & company car Falling under the Human Resources Dept, the Divisional Product Trainers main responsibility will be to participate in the ongoing development of the sales force's product related training activity, both offline as well as online. The successful candidate will have an inspiring, steadfast and determined personality. Previous experience in a training position is a must as well as the ability to design, produce & deliver training topics and content to a professional standard. Learning & Development plays a vital part of Würth's culture and the success of the work force. The Divisional Product Trainers are on the front line of upskilling the work forces knowledge to ultimately increase revenue and sales as well as provide some of the best advice to our customers. You understand the importance of sales and ensure all training activities are focused on being successful in sales. This is without losing sight of the correct content that partly already exists and partly needs to be (re)developed. Main responsibilities: Deliver product training for existing and new colleagues on a monthly basis that supports the divisional strategy Development of product related (digital) training content such as e-learnings, videos, webinars, live streaming and use of the Wurth Learning Management System Liaise with the product management team to support the launch of new products into the sales force as well as product updates Live product demonstrations to end users, face to face and online Administration of all training activity; annual training calendar linking with the divisional strategy, registration of attendance, planning & organisation, testing and reporting Setting up communication plans with key stake holders in the organisation to ensure the learning strategy aligns with divisional / company strategy Ensuring company culture is lived by example You bring: Knowledge of market & products in the wood/construction trade (preferable with some hands-on experience but not essential) Experience in developing and delivering (product) trainings Competent in technology and continuously looks at new ways to deliver and improve digital training A sales background with good knowledge of translating products to sales Excellent communication (verbal and in writing) and presentation skills with the ability to inspire and motivate Excellent time & project management skills Ideally some experience in video editing and streaming software Experienced in MS Office, especially in PowerPoint and Excel A dynamic, enthusiastic & hands on personality; you are used to working hard, aiming for results and working proactively. Full time availability, valid driving license & willingness to travel are a must (position is located at head office in Erith, London) If this sounds like you and you would like to build a career with a progressive company with an eye on the future, apply for this position by clicking the button below. Be a part of the Würth success story; work in a positive environment alongside a multi-national team, and fast track your career. About the company: The Würth Group is a leading industrial consumable products provider with over 400 companies and a global workforce of 75,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. Our divisional Field Sales Consultants sell across four main industries; Automotive, Wood, Metal & Construction. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customers. Würth UK is still growing, currently having 510 employees.
The Client Leading and award winning client within the automotive industry have an opportunity for a Complaints Handler to join their team. An immediate start would be preferable for this role. Hours: 09.00 - 17.00 Mondays - Fridays. Please note, this initially will be office based 5 days per week, however, after probation, you will be able to work two days per week from home if you wish, with the other three office based. Salary: £25,000 - £27,500 per annum (depending on experience) plus benefits including company pension scheme, 29 days per annum holidays (including Bank Holidays) and a very friendly culture. Location - close to Central Bristol and easy access to Bus links and Temple Meads.. The Position As a Customer Complaints Handler you are responsible for taking ownership of individual cases and maintaining a high standard of response via telephone, email or letter, seeking satisfactory resolution within a timely manner. You must have a flexible, adaptable approach and be able to work well under pressure, remaining customer orientated and professional at all times. Each case must be approached with an open mind. Maintaining a positive attitude and commitment to team work is essential to the position. You are promoting a customer focused environment and acting as a voice of the customer, with the ultimate goal of reducing complaints. You will liaise with all levels within the business, to ensure all complaints are administered, investigated and resolved in accordance with regulatory requirements and Company standards, ensuring Service Level Agreements are maintained. Administration is vital as you will be responsible for keeping accurate, concise records, ensuring a clear audit trail for all complaints is easily accessible. The Role: - Taking ownership of the process relating to customer complaints and sensitive issues, from receipt to conclusion. Be the focal point for all forms and formats of the complaints into the business, ensuring that all relevant parties are accurately informed and appropriate action is taken; - Thoroughly investigating each case ensuring you understand the true nature of the complaint, identifying root causes; - Making recommendations on the resolution of cases and ensuring the outcome is fair, timely and handled to the highest possible standard of customer care; - Ensuring responses are clear and demonstrate to the customer that a thorough investigation has been undertaken, with the reasoning/evidence leading to the decision; - Ensuring proper records are maintained, updated and that information is correct, providing a clear and concise audit trail; - Working within and helping to maintain a customer focused and team environment which is continuously improving and striving to identify process improvements; - Identifying patterns and trends in complaints and potential areas of improvement, identifying possible training needs and ensuring trainers within the business are aware, ultimately assisting to reduce complaints across the business; - Be able to provide constructive feedback in order to improve level of service; - Assisting with the production of accurate management information; - Acting with integrity and protecting business sensitive information; Candidate Requirements: - Ideally you will have similar complaints handling experience within a previous/current role - a confident and consistent positive attitude - a professional telephone manner - adept at conflict management and excellent influencing skills - a lateral and logical thinker with an enquiring mind keen to investigate - ability to remain calm under pressure - excellent written communication skills (including spelling, punctuation and grammar) Please click on apply to move your application forward
Dec 08, 2021
Full time
The Client Leading and award winning client within the automotive industry have an opportunity for a Complaints Handler to join their team. An immediate start would be preferable for this role. Hours: 09.00 - 17.00 Mondays - Fridays. Please note, this initially will be office based 5 days per week, however, after probation, you will be able to work two days per week from home if you wish, with the other three office based. Salary: £25,000 - £27,500 per annum (depending on experience) plus benefits including company pension scheme, 29 days per annum holidays (including Bank Holidays) and a very friendly culture. Location - close to Central Bristol and easy access to Bus links and Temple Meads.. The Position As a Customer Complaints Handler you are responsible for taking ownership of individual cases and maintaining a high standard of response via telephone, email or letter, seeking satisfactory resolution within a timely manner. You must have a flexible, adaptable approach and be able to work well under pressure, remaining customer orientated and professional at all times. Each case must be approached with an open mind. Maintaining a positive attitude and commitment to team work is essential to the position. You are promoting a customer focused environment and acting as a voice of the customer, with the ultimate goal of reducing complaints. You will liaise with all levels within the business, to ensure all complaints are administered, investigated and resolved in accordance with regulatory requirements and Company standards, ensuring Service Level Agreements are maintained. Administration is vital as you will be responsible for keeping accurate, concise records, ensuring a clear audit trail for all complaints is easily accessible. The Role: - Taking ownership of the process relating to customer complaints and sensitive issues, from receipt to conclusion. Be the focal point for all forms and formats of the complaints into the business, ensuring that all relevant parties are accurately informed and appropriate action is taken; - Thoroughly investigating each case ensuring you understand the true nature of the complaint, identifying root causes; - Making recommendations on the resolution of cases and ensuring the outcome is fair, timely and handled to the highest possible standard of customer care; - Ensuring responses are clear and demonstrate to the customer that a thorough investigation has been undertaken, with the reasoning/evidence leading to the decision; - Ensuring proper records are maintained, updated and that information is correct, providing a clear and concise audit trail; - Working within and helping to maintain a customer focused and team environment which is continuously improving and striving to identify process improvements; - Identifying patterns and trends in complaints and potential areas of improvement, identifying possible training needs and ensuring trainers within the business are aware, ultimately assisting to reduce complaints across the business; - Be able to provide constructive feedback in order to improve level of service; - Assisting with the production of accurate management information; - Acting with integrity and protecting business sensitive information; Candidate Requirements: - Ideally you will have similar complaints handling experience within a previous/current role - a confident and consistent positive attitude - a professional telephone manner - adept at conflict management and excellent influencing skills - a lateral and logical thinker with an enquiring mind keen to investigate - ability to remain calm under pressure - excellent written communication skills (including spelling, punctuation and grammar) Please click on apply to move your application forward
Product Trainer - Wood/Construction Trade £28,000 - £31,000 plus bonus & company car Falling under the Human Resources Dept, the Divisional Product Trainers main responsibility will be to participate in the ongoing development of the sales force's product related training activity, both offline as well as online. The successful candidate will have an inspiring, steadfast and determined personality. Previous experience in a training position is a must as well as the ability to design, produce & deliver training topics and content to a professional standard. Learning & Development plays a vital part of Würth's culture and the success of the work force. The Divisional Product Trainers are on the front line of upskilling the work forces knowledge to ultimately increase revenue and sales as well as provide some of the best advice to our customers. You understand the importance of sales and ensure all training activities are focused on being successful in sales. This is without losing sight of the correct content that partly already exists and partly needs to be (re)developed.Main responsibilities: Deliver product training for existing and new colleagues on a monthly basis that supports the divisional strategy Development of product related (digital) training content such as e-learnings, videos, webinars, live streaming and use of the Wurth Learning Management System Liaise with the product management team to support the launch of new products into the sales force as well as product updates Live product demonstrations to end users, face to face and online Administration of all training activity; annual training calendar linking with the divisional strategy, registration of attendance, planning & organisation, testing and reporting Setting up communication plans with key stake holders in the organisation to ensure the learning strategy aligns with divisional / company strategy Ensuring company culture is lived by exampleYou bring: Knowledge of market & products in the wood/construction trade (preferable with some hands-on experience but not essential) Experience in developing and delivering (product) trainings Competent in technology and continuously looks at new ways to deliver and improve digital training A sales background with good knowledge of translating products to sales Excellent communication (verbal and in writing) and presentation skills with the ability to inspire and motivate Excellent time & project management skills Ideally some experience in video editing and streaming software Experienced in MS Office, especially in PowerPoint and Excel A dynamic, enthusiastic & hands on personality; you are used to working hard, aiming for results and working proactively. Full time availability, valid driving license & willingness to travel are a must (position is located at head office in Erith, London)If this sounds like you and you would like to build a career with a progressive company with an eye on the future, apply for this position by clicking the button below. Be a part of the Würth success story; work in a positive environment alongside a multi-national team, and fast track your career. About the company: The Würth Group is a leading industrial consumable products provider with over 400 companies and a global workforce of 75,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. Our divisional Field Sales Consultants sell across four main industries; Automotive, Wood, Metal & Construction. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customers. Würth UK is still growing, currently having 510 employees
Dec 06, 2021
Full time
Product Trainer - Wood/Construction Trade £28,000 - £31,000 plus bonus & company car Falling under the Human Resources Dept, the Divisional Product Trainers main responsibility will be to participate in the ongoing development of the sales force's product related training activity, both offline as well as online. The successful candidate will have an inspiring, steadfast and determined personality. Previous experience in a training position is a must as well as the ability to design, produce & deliver training topics and content to a professional standard. Learning & Development plays a vital part of Würth's culture and the success of the work force. The Divisional Product Trainers are on the front line of upskilling the work forces knowledge to ultimately increase revenue and sales as well as provide some of the best advice to our customers. You understand the importance of sales and ensure all training activities are focused on being successful in sales. This is without losing sight of the correct content that partly already exists and partly needs to be (re)developed.Main responsibilities: Deliver product training for existing and new colleagues on a monthly basis that supports the divisional strategy Development of product related (digital) training content such as e-learnings, videos, webinars, live streaming and use of the Wurth Learning Management System Liaise with the product management team to support the launch of new products into the sales force as well as product updates Live product demonstrations to end users, face to face and online Administration of all training activity; annual training calendar linking with the divisional strategy, registration of attendance, planning & organisation, testing and reporting Setting up communication plans with key stake holders in the organisation to ensure the learning strategy aligns with divisional / company strategy Ensuring company culture is lived by exampleYou bring: Knowledge of market & products in the wood/construction trade (preferable with some hands-on experience but not essential) Experience in developing and delivering (product) trainings Competent in technology and continuously looks at new ways to deliver and improve digital training A sales background with good knowledge of translating products to sales Excellent communication (verbal and in writing) and presentation skills with the ability to inspire and motivate Excellent time & project management skills Ideally some experience in video editing and streaming software Experienced in MS Office, especially in PowerPoint and Excel A dynamic, enthusiastic & hands on personality; you are used to working hard, aiming for results and working proactively. Full time availability, valid driving license & willingness to travel are a must (position is located at head office in Erith, London)If this sounds like you and you would like to build a career with a progressive company with an eye on the future, apply for this position by clicking the button below. Be a part of the Würth success story; work in a positive environment alongside a multi-national team, and fast track your career. About the company: The Würth Group is a leading industrial consumable products provider with over 400 companies and a global workforce of 75,000. Our dedication to quality products and excellent customer service has earned us an enviable reputation and on-going growth. Our divisional Field Sales Consultants sell across four main industries; Automotive, Wood, Metal & Construction. Our aim is to drive sales and grow our business with existing customers and seek out opportunities through new customers. Würth UK is still growing, currently having 510 employees
Are you looking for a change in career - ever thought of teaching and sharing your knowledge and passion about your work sector? All you need is a qualification in the relevant sector and willingness to work towards a teaching qualification, which we will support you with and pay for. If all the above applies to you come and join our team. An opportunity has arisen for a Motor vehicle Tutor, within our Aspire2Work Team reporting to the Performance Manager for the Barkerend, Wakefield and Hull Opportunity Centres. Motor Vehicle Tutor Responsibilities: Responsible for providing delivery of a full range of vocational courses in Motor Vehicle and support services associated with our contracted Programmes including, teaching and learning, assessment and learner support from Entry to Level 3, leading to further training, vocational pathways and employment opportunities. Plan, monitor, support and teach learners on our contracted programmes to ensure planned programmes are completed in a timely manner. Motor Vehicle Tutor Requirements: At least two years occupational competence in the agreed vocational areas that you will be teaching and assessing. Be prepared to learn about awarding body framework requirements. Able to design, deliver and assess training at different levels of learning Previous experience working with young people Established varied labour market experience A willingness to work towards a teaching qualification About us: The Opportunity Centre, part of the aspire-igen group, is committed to helping individuals, organisations and communities succeed through learning and work. We have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. We are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area. The Opportunity Centre is an equal opportunities employer. We wish to encourage the recruitment of staff from under-represented groups to apply for the advertised positions. The Opportunity Centre will seek to recruit the best candidate for the job based on merit. The recruitment and selection process will ensure the identification of the person best suited to the job and The Opportunity Centre. Location: Bradford Contract Type: Permanent Hours: Part Time, 18.5 hrs per week Salary: £28,000 pro rata per annum (actual salary £14,000 per annum) No Agencies Please You may have experience of the following: Motor Vehicle Tutor, Mechanics Teacher, Motor Vehicle Teacher, Mechanics Tutor, Mechanic, Automotive Technician, Trainer, Coach, Educator, Teacher, Training Consultant, Assessor, etc. Ref: (Apply online only)
Dec 04, 2021
Full time
Are you looking for a change in career - ever thought of teaching and sharing your knowledge and passion about your work sector? All you need is a qualification in the relevant sector and willingness to work towards a teaching qualification, which we will support you with and pay for. If all the above applies to you come and join our team. An opportunity has arisen for a Motor vehicle Tutor, within our Aspire2Work Team reporting to the Performance Manager for the Barkerend, Wakefield and Hull Opportunity Centres. Motor Vehicle Tutor Responsibilities: Responsible for providing delivery of a full range of vocational courses in Motor Vehicle and support services associated with our contracted Programmes including, teaching and learning, assessment and learner support from Entry to Level 3, leading to further training, vocational pathways and employment opportunities. Plan, monitor, support and teach learners on our contracted programmes to ensure planned programmes are completed in a timely manner. Motor Vehicle Tutor Requirements: At least two years occupational competence in the agreed vocational areas that you will be teaching and assessing. Be prepared to learn about awarding body framework requirements. Able to design, deliver and assess training at different levels of learning Previous experience working with young people Established varied labour market experience A willingness to work towards a teaching qualification About us: The Opportunity Centre, part of the aspire-igen group, is committed to helping individuals, organisations and communities succeed through learning and work. We have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. We are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area. The Opportunity Centre is an equal opportunities employer. We wish to encourage the recruitment of staff from under-represented groups to apply for the advertised positions. The Opportunity Centre will seek to recruit the best candidate for the job based on merit. The recruitment and selection process will ensure the identification of the person best suited to the job and The Opportunity Centre. Location: Bradford Contract Type: Permanent Hours: Part Time, 18.5 hrs per week Salary: £28,000 pro rata per annum (actual salary £14,000 per annum) No Agencies Please You may have experience of the following: Motor Vehicle Tutor, Mechanics Teacher, Motor Vehicle Teacher, Mechanics Tutor, Mechanic, Automotive Technician, Trainer, Coach, Educator, Teacher, Training Consultant, Assessor, etc. Ref: (Apply online only)