Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
Jan 17, 2025
Full time
Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
General Manager - Hartlepool, Durham This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. The Role: To inspirationally lead and manage the day to day running of the gym. To lead and deliver the commercial performance of the business. To lead and deliver the operational excellence of the gym. To deliver the set KPIs. To recruit, train and develop their own team and lead them to success. The Candidate: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function Benefits: JD Discount card at all JD affiliates Free Private Health Care Annual Leave Scheme Free Gym Membership If you see yourself as an inspirational leader with a great track record, please apply in confidence by submitting your CV and a covering letter with details of your current salary package. This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination.
Jan 17, 2025
Full time
General Manager - Hartlepool, Durham This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. The Role: To inspirationally lead and manage the day to day running of the gym. To lead and deliver the commercial performance of the business. To lead and deliver the operational excellence of the gym. To deliver the set KPIs. To recruit, train and develop their own team and lead them to success. The Candidate: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function Benefits: JD Discount card at all JD affiliates Free Private Health Care Annual Leave Scheme Free Gym Membership If you see yourself as an inspirational leader with a great track record, please apply in confidence by submitting your CV and a covering letter with details of your current salary package. This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination.
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Jan 17, 2025
Full time
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Are you a seasoned Project Manager with a rich background in risk management and equities? We are looking for an exceptional candidate to take on a pivotal role within our Equities team. Key Responsibilities: Lead initiatives within the sales and trading focus area, specifically addressing risk associated with a range of regulations. Collaborate with a dedicated and experienced team to navigate operational risk and technology risk challenges. Utilize your in-depth knowledge of Tier 1 regulations to drive compliance and risk management strategies. Ideal Candidate: Extensive experience in front office trading with a strong understanding of equities acquired in the last five years. Proven leadership and management experience at the Senior level. A working knowledge of non-financial services risk, operational risk, and tech risk. Background in project/programme management, with a flexible approach to BAU and project-related duties. Candidates with experience in Tier 1 regulations and Big 4 environments. If this role is what you are looking for please apply with your most up to date CV.
Jan 17, 2025
Full time
Are you a seasoned Project Manager with a rich background in risk management and equities? We are looking for an exceptional candidate to take on a pivotal role within our Equities team. Key Responsibilities: Lead initiatives within the sales and trading focus area, specifically addressing risk associated with a range of regulations. Collaborate with a dedicated and experienced team to navigate operational risk and technology risk challenges. Utilize your in-depth knowledge of Tier 1 regulations to drive compliance and risk management strategies. Ideal Candidate: Extensive experience in front office trading with a strong understanding of equities acquired in the last five years. Proven leadership and management experience at the Senior level. A working knowledge of non-financial services risk, operational risk, and tech risk. Background in project/programme management, with a flexible approach to BAU and project-related duties. Candidates with experience in Tier 1 regulations and Big 4 environments. If this role is what you are looking for please apply with your most up to date CV.
Job Title: AWS Principal Technical Architect (Contract) - active UK Security Clearance required. Location: London, UK (Remote with 1-2 days on-site per month) Contract Length: 6 months, with potential extension About Us At Appvia, we empower customers to accelerate their journey to Cloud and DevOps maturity. As a trusted leader in the industry, we deliver cutting-edge technologies and solutions tailored to support our clients' unique cloud adoption paths. Role Overview We are seeking an experienced AWS Principal Technical Architect to join our secure AWS platform team. In this role, you'll serve as the principal architect, designing scalable, resilient, and secure cloud platforms and applications within an AWS environment. This position focuses heavily on solution design, with less emphasis on hands-on development, allowing you to shape critical architecture decisions and lead technical direction on an Enterprise Data Migration from Legacy Oracle Databases to Microservices. Your expertise in AWS and Container solutions will be essential. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with Appvia Leadership Final - Client Interview Important This is an urgent requirement for a public sector client and will require ACTIVE Security Clearance and NPPV3 approval to start. Architectural Leadership: Act as the lead architect within a secure AWS platform team, focusing on designing scalable, resilient platform solutions for police applications. Technical Design: Develop highly available, multi-cluster EKS solutions, leveraging industry best practices in cloud architecture and security. Stakeholder Engagement: Collaborate with internal and external stakeholders, including civil servants, to define and align platform solutions with customer objectives. Technical Sales Support: Provide technical guidance during client engagements, explaining the benefits of proposed solutions in a clear and concise manner. Strategic Cloud Enablement: Guide customers through cloud-native adoption, educating them on cloud-native technologies and advocating for best practices in cloud and DevOps. Continuous Improvement: Evaluate new AWS services and emerging technologies, providing insights to drive innovation and improve Appvia's internal solutions. Skills and experience Platform Architecture Expertise: Demonstrated experience designing scalable, secure cloud platforms, particularly within AWS. AWS and Microservice Applications Development: Advanced knowledge of AWS application architecture (containers, databases, serverless etc), security tooling best practices. Infrastructure as Code: Mastery of infrastructure-as-code practices and tools like Terraform and CloudFormation. Cloud-Native Solutions: Strong understanding of DevOps, CI/CD, and containerization best practices to support modern application development and deployment. Public Sector Experience: Experience engaging with public sector clients, understanding their unique challenges, and delivering tailored solutions. Technical Communication: Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders. Thought Leadership: Commitment to staying current with industry trends, contributing to knowledge sharing, and driving best practices within the team. Desired technical skills in the following areas: Microservice Applications Development: Java / Spring Boot (plus frameworks), REST API skills, Hibernate Debezium AWS RDS / Aurora Postgres / AWS Open Search AWS API Gateway ISTIO Front End Development: REACT Node.JS Storybook Reporting Architecture: Redshift Athena / QuickSight AWS Glue EMR DMS Kinesis / FireHose Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well. We want you to grow - you'll be joining an exceptional team who is proactive when it comes to learning and knowledge sharing. We're fun - Dog friendly office, wear what makes you comfortable, free snacks in the office, regular team socials, board game nights, industry meetups, pool table & ping pong table! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter, and Tik Tok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Jan 17, 2025
Full time
Job Title: AWS Principal Technical Architect (Contract) - active UK Security Clearance required. Location: London, UK (Remote with 1-2 days on-site per month) Contract Length: 6 months, with potential extension About Us At Appvia, we empower customers to accelerate their journey to Cloud and DevOps maturity. As a trusted leader in the industry, we deliver cutting-edge technologies and solutions tailored to support our clients' unique cloud adoption paths. Role Overview We are seeking an experienced AWS Principal Technical Architect to join our secure AWS platform team. In this role, you'll serve as the principal architect, designing scalable, resilient, and secure cloud platforms and applications within an AWS environment. This position focuses heavily on solution design, with less emphasis on hands-on development, allowing you to shape critical architecture decisions and lead technical direction on an Enterprise Data Migration from Legacy Oracle Databases to Microservices. Your expertise in AWS and Container solutions will be essential. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with Appvia Leadership Final - Client Interview Important This is an urgent requirement for a public sector client and will require ACTIVE Security Clearance and NPPV3 approval to start. Architectural Leadership: Act as the lead architect within a secure AWS platform team, focusing on designing scalable, resilient platform solutions for police applications. Technical Design: Develop highly available, multi-cluster EKS solutions, leveraging industry best practices in cloud architecture and security. Stakeholder Engagement: Collaborate with internal and external stakeholders, including civil servants, to define and align platform solutions with customer objectives. Technical Sales Support: Provide technical guidance during client engagements, explaining the benefits of proposed solutions in a clear and concise manner. Strategic Cloud Enablement: Guide customers through cloud-native adoption, educating them on cloud-native technologies and advocating for best practices in cloud and DevOps. Continuous Improvement: Evaluate new AWS services and emerging technologies, providing insights to drive innovation and improve Appvia's internal solutions. Skills and experience Platform Architecture Expertise: Demonstrated experience designing scalable, secure cloud platforms, particularly within AWS. AWS and Microservice Applications Development: Advanced knowledge of AWS application architecture (containers, databases, serverless etc), security tooling best practices. Infrastructure as Code: Mastery of infrastructure-as-code practices and tools like Terraform and CloudFormation. Cloud-Native Solutions: Strong understanding of DevOps, CI/CD, and containerization best practices to support modern application development and deployment. Public Sector Experience: Experience engaging with public sector clients, understanding their unique challenges, and delivering tailored solutions. Technical Communication: Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders. Thought Leadership: Commitment to staying current with industry trends, contributing to knowledge sharing, and driving best practices within the team. Desired technical skills in the following areas: Microservice Applications Development: Java / Spring Boot (plus frameworks), REST API skills, Hibernate Debezium AWS RDS / Aurora Postgres / AWS Open Search AWS API Gateway ISTIO Front End Development: REACT Node.JS Storybook Reporting Architecture: Redshift Athena / QuickSight AWS Glue EMR DMS Kinesis / FireHose Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well. We want you to grow - you'll be joining an exceptional team who is proactive when it comes to learning and knowledge sharing. We're fun - Dog friendly office, wear what makes you comfortable, free snacks in the office, regular team socials, board game nights, industry meetups, pool table & ping pong table! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter, and Tik Tok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Wise Employment are currently recruiting for a General Manager for a family owned and run business in the Plymouth area with branches across the South West and is one of the leading independent electrical retailers in the South West. Our client prides themselves on developing their management team to live and breed success through the way they interact with their staff and the coaching and training they offer. Wise Employment are seeking someone who is confident and professional with experience in overseeing business operations including human resources, finance and communications and be an expert communicator with a strong ability to delegate responsibility and collaborate with a range of departments. The objective for this role as a General Manager is to grow business to maximise productivity, develop strategic plan for optimized efficiency. Review and improve organisational effectiveness by developing processes, overseeing employee productivity, establish a highly motivational work environment and implement innovative changes. You will be required to adhere to company standards for excellence and quality as well as seeking out opportunities for expansion and growth and develop and build new relationships. Hours of work will be between 8:30am and 5:30pm Monday to Saturday with a day off during the week. Offering a salary of £31,000 with benefits including free or subsidised travel, company events, store discount and free onsite parking. The ideal candidate will have knowledge of human resource processes, experience in conducting performance evaluations and preferably have 2+ years' experience in a retail management position. As General Manager , you will be responsible for: Overseeing day-to-day operations, assigning weekly performance goals and ensuring their completion as well as completing your own goals. Recruiting, onboarding and training highly motivated and high performing employees to achieve objectives for sales, profitability and market share. Maintaining project timelines to ensure all tasks are accomplished effectively. Developing, implementing and maintaining budgetary and resource allocation plans. Resolving internal staff conflicts efficiently and to the mutual benefit of all involved. Our client is looking for someone with a proven managerial track record and strong decision-making ability, excellent communication, collaboration and delegation skills, a proven ability to develop and achieve financial plans, and the capability to motivate and lead employees while having strong operational knowledge. To apply, please call Wise Employment Plymouth or apply via the job board link.
Jan 17, 2025
Full time
Wise Employment are currently recruiting for a General Manager for a family owned and run business in the Plymouth area with branches across the South West and is one of the leading independent electrical retailers in the South West. Our client prides themselves on developing their management team to live and breed success through the way they interact with their staff and the coaching and training they offer. Wise Employment are seeking someone who is confident and professional with experience in overseeing business operations including human resources, finance and communications and be an expert communicator with a strong ability to delegate responsibility and collaborate with a range of departments. The objective for this role as a General Manager is to grow business to maximise productivity, develop strategic plan for optimized efficiency. Review and improve organisational effectiveness by developing processes, overseeing employee productivity, establish a highly motivational work environment and implement innovative changes. You will be required to adhere to company standards for excellence and quality as well as seeking out opportunities for expansion and growth and develop and build new relationships. Hours of work will be between 8:30am and 5:30pm Monday to Saturday with a day off during the week. Offering a salary of £31,000 with benefits including free or subsidised travel, company events, store discount and free onsite parking. The ideal candidate will have knowledge of human resource processes, experience in conducting performance evaluations and preferably have 2+ years' experience in a retail management position. As General Manager , you will be responsible for: Overseeing day-to-day operations, assigning weekly performance goals and ensuring their completion as well as completing your own goals. Recruiting, onboarding and training highly motivated and high performing employees to achieve objectives for sales, profitability and market share. Maintaining project timelines to ensure all tasks are accomplished effectively. Developing, implementing and maintaining budgetary and resource allocation plans. Resolving internal staff conflicts efficiently and to the mutual benefit of all involved. Our client is looking for someone with a proven managerial track record and strong decision-making ability, excellent communication, collaboration and delegation skills, a proven ability to develop and achieve financial plans, and the capability to motivate and lead employees while having strong operational knowledge. To apply, please call Wise Employment Plymouth or apply via the job board link.
Grow with us About this opportunity: This is a key leadership role within SDA&P reporting to the Head of SDA&P. The MSN BA is executing on a long term strategy to move over to Google Cloud Platform. As a result we are looking to put in place a new FinOps function within SDA&P and we need a strong experienced person who can design, implement and manage this new FinOps function. The candidate will need to demonstrate strong experience of running a FinOps function. They will need to have experience of collaborating and successfully delivering across a complex distributed matrix organisation containing multiple stakeholders (e.g. Global Finance, Sourcing, Operations, etc), breaking down the barriers, possessing experience of designing, establishing and implementing a FinOps function within a global cost obsessed organisation. What you will do The FinOps function within SDA&P needs to be established; the candidate will then need to lead that establishment and progress to managing the FinOps function. Drive cost management across SDA&P including optimising compute spend, 3PP spend, licence spend, etc. Drive and implement automation first approach within the FinOps function. Helping to develop and train the wider SDA&P and MSN BA organisation on FinOps industry standards and ways of working. Accountable for the overall vision, mission, strategy, financial and delivery performance as well as organizational management of the FinOps unit including but not limited to: Define and manage overall unit strategy. Define and manage success factors, balanced scorecard and KPIs. Define and manage overall budget including cost efficiency programs. Manage overall user operational satisfaction targets and commitments. Ensure delivery performance and process compliance. Provide overall leadership, control and prioritization when so needed. You will bring Education: MSc, MBA or equivalent through experience. Proven experience in establishing and managing a FinOps team/function that has moved to using a global hyper-scalar provider (e.g. AWS, Azure, NTT, GCP, etc). The ideal candidate will have experience with GCP. Minimum 5 years FinOps, Finance or Sourcing experience. Proven experience in leading and managing global teams. Extensive experience of successfully delivering transformation and organisation change for large complex teams. Can demonstrate strong examples of successfully automating activities. Able to apply judgement and experience, challenge existing thinking and relish the challenges posed and opportunities created by working in an environment where ambiguity exists. Strong commercial acumen including a profound ability in analysing and translating ambiguous information into clear business needs. Proven track record in leading, supervising, and responding to change in a high pace environment. Excellent social and communication skills. Strong people leadership skills. Strong delivery execution skills. Fluency in written and spoken English. Join our Team About this opportunity: Ericsson invites you to join our team as a Service Delivery Line Manager. This dynamic role is focused on supporting service sales directly or indirectly through the allocation of our team's resources. As a Service Delivery Line Manager, you will play an essential role in aligning with and understanding our overarching Service Delivery Processes, Models, Tools, and Strategies. Safety is paramount in our operations, with all work being carried out within Occupational Health and Safety requirements. This opportunity requires the management of both our internal workforce and our ARPs/ASPs. Acting in accordance with the respected Ericsson Leadership Framework, the successful candidate will promote the organization's corporate values, ethics, and culture, driving optimum performance. What you will do: - Implement Performance Management for the correct understanding and adherence to processes, methods, and tools. - Conduct Resource and Competence Management to ensure cost-effective allocation of quality resources. - Oversee unit finance to guarantee a secured budget for the unit. - Assure service delivery execution aligned with well-defined KPI/SLA/targets for contract-conforming deliveries. - Collaborate with and support service sales to back our delivery. - Apply the Service Delivery Strategy, translating strategic plans to the unit level. The skills you bring: - Competency Management, SRM Process, Merlin and data analytics. - Capacity Planning, SRM Process, forecasting tools and data analytics. - Strategic Planning. - Sales process. - Financial structures for Service Delivery. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Financial Acumen. - Customer Insights. - Employee Performance Management. - Market insights. - Ericsson Business Processes Knowledge. Job Stage Description Overview: Manages large teams of professional employees or programmes with accountability for the performance and results of the team. Knowledge: Requires in-depth business understanding deploying a full range of operational management skills. Leadership: May lead business area teams/programmes with moderate resource requirements, risk and/or complexity. Complexity: Evaluates key business challenges; directs the development of new or innovative solutions. Contribution: Guided by the organisation business area plans, impacting the department results by supporting and funding programmes, products, services and/or technologies. Interaction: Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers. Behaviors Ethics and Values Collaboration Strategic Thinking Adaptability Leadership Building Relationships Why join Ericsson? At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: United Kingdom (GB) Reading Req ID:759141
Jan 17, 2025
Full time
Grow with us About this opportunity: This is a key leadership role within SDA&P reporting to the Head of SDA&P. The MSN BA is executing on a long term strategy to move over to Google Cloud Platform. As a result we are looking to put in place a new FinOps function within SDA&P and we need a strong experienced person who can design, implement and manage this new FinOps function. The candidate will need to demonstrate strong experience of running a FinOps function. They will need to have experience of collaborating and successfully delivering across a complex distributed matrix organisation containing multiple stakeholders (e.g. Global Finance, Sourcing, Operations, etc), breaking down the barriers, possessing experience of designing, establishing and implementing a FinOps function within a global cost obsessed organisation. What you will do The FinOps function within SDA&P needs to be established; the candidate will then need to lead that establishment and progress to managing the FinOps function. Drive cost management across SDA&P including optimising compute spend, 3PP spend, licence spend, etc. Drive and implement automation first approach within the FinOps function. Helping to develop and train the wider SDA&P and MSN BA organisation on FinOps industry standards and ways of working. Accountable for the overall vision, mission, strategy, financial and delivery performance as well as organizational management of the FinOps unit including but not limited to: Define and manage overall unit strategy. Define and manage success factors, balanced scorecard and KPIs. Define and manage overall budget including cost efficiency programs. Manage overall user operational satisfaction targets and commitments. Ensure delivery performance and process compliance. Provide overall leadership, control and prioritization when so needed. You will bring Education: MSc, MBA or equivalent through experience. Proven experience in establishing and managing a FinOps team/function that has moved to using a global hyper-scalar provider (e.g. AWS, Azure, NTT, GCP, etc). The ideal candidate will have experience with GCP. Minimum 5 years FinOps, Finance or Sourcing experience. Proven experience in leading and managing global teams. Extensive experience of successfully delivering transformation and organisation change for large complex teams. Can demonstrate strong examples of successfully automating activities. Able to apply judgement and experience, challenge existing thinking and relish the challenges posed and opportunities created by working in an environment where ambiguity exists. Strong commercial acumen including a profound ability in analysing and translating ambiguous information into clear business needs. Proven track record in leading, supervising, and responding to change in a high pace environment. Excellent social and communication skills. Strong people leadership skills. Strong delivery execution skills. Fluency in written and spoken English. Join our Team About this opportunity: Ericsson invites you to join our team as a Service Delivery Line Manager. This dynamic role is focused on supporting service sales directly or indirectly through the allocation of our team's resources. As a Service Delivery Line Manager, you will play an essential role in aligning with and understanding our overarching Service Delivery Processes, Models, Tools, and Strategies. Safety is paramount in our operations, with all work being carried out within Occupational Health and Safety requirements. This opportunity requires the management of both our internal workforce and our ARPs/ASPs. Acting in accordance with the respected Ericsson Leadership Framework, the successful candidate will promote the organization's corporate values, ethics, and culture, driving optimum performance. What you will do: - Implement Performance Management for the correct understanding and adherence to processes, methods, and tools. - Conduct Resource and Competence Management to ensure cost-effective allocation of quality resources. - Oversee unit finance to guarantee a secured budget for the unit. - Assure service delivery execution aligned with well-defined KPI/SLA/targets for contract-conforming deliveries. - Collaborate with and support service sales to back our delivery. - Apply the Service Delivery Strategy, translating strategic plans to the unit level. The skills you bring: - Competency Management, SRM Process, Merlin and data analytics. - Capacity Planning, SRM Process, forecasting tools and data analytics. - Strategic Planning. - Sales process. - Financial structures for Service Delivery. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Financial Acumen. - Customer Insights. - Employee Performance Management. - Market insights. - Ericsson Business Processes Knowledge. Job Stage Description Overview: Manages large teams of professional employees or programmes with accountability for the performance and results of the team. Knowledge: Requires in-depth business understanding deploying a full range of operational management skills. Leadership: May lead business area teams/programmes with moderate resource requirements, risk and/or complexity. Complexity: Evaluates key business challenges; directs the development of new or innovative solutions. Contribution: Guided by the organisation business area plans, impacting the department results by supporting and funding programmes, products, services and/or technologies. Interaction: Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers. Behaviors Ethics and Values Collaboration Strategic Thinking Adaptability Leadership Building Relationships Why join Ericsson? At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: United Kingdom (GB) Reading Req ID:759141
About Us nShift is the leading global provider of cloud delivery management solutions (SaaS), enabling the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo with over 500 employees across Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania. Our software is used by many world-leading e-commerce, retail, manufacturing, and 3PL shippers, with over 1000 carriers integrated into our platform, nearly three times more than our competitors! If you buy goods online, there is a strong chance that nShift has powered that delivery. Join us as we shape the future of shipping, one frictionless journey at a time. Purpose of Role The Customer Solutions team, part of our Sales organization, supports our Growth and Customer Management teams. We are trusted advisors to both external and internal key stakeholders, delivering market-leading solution sales support to maximize customer value from both a solution and technical perspective in high-value or complex cases. The team plays a vital role in our continuous growth and overall success. We are looking for an experienced, customer-centric, solution-focused, and technical professional to join our expanding international team to fulfill our vision and mission! Overall Responsibility Our ideal candidate thrives on challenges and is enthusiastic about working in a fast-paced environment. If you are eager to work in a role with both strategic and operational importance and enjoy solving complex problems, we look forward to hearing from you! As a Customer Solution Architect, you will work closely with both new and existing strategic customers in collaboration with our Sales and Customer Management teams to deliver quality-assured solutions that increase revenue and ensure high customer satisfaction. You will be seen as an expert in nShift's product portfolio, responsible for solution design and documentation to ensure a high-quality handover to our Professional Services team, ensuring customer growth and satisfaction while signing off on the final delivery. About You To be successful in this role, you have previous experience working with enterprise SaaS solutions, where your technical understanding has enabled you to deliver successful solution designs tailored to customer needs. You will leverage your technical and product knowledge to deliver value-added solutions to our customers, ensuring high satisfaction and revenue growth. Your strong communication, organizational, and time management skills will provide added value to both external and internal stakeholders, where you will act as a trusted advisor. If you are motivated, results-driven, and enjoy working in a team environment, we'd like to meet you. The Area of Responsibility Includes: Provide market-leading solution sales support to maximize customer value. Deliver best-in-class customer-driven product presentations and demos to qualified prospects. Support account owners in the RFP process. Assist sales with compelling proposals. Capture and visualize customer needs to enable the value our product range can offer. Validate and design technical solutions for frictionless handover to our Professional Services team. Support sales enablement partners (integrators, resellers, etc.) from a product and technical perspective. Assist the Customer Management team as a technical liaison with customers to drive growth with the existing customer base. Be a key member of product development, identifying needs from both existing and new customers. Stay up-to-date with new products/services and new pricing/payment plans. Drive internal processes with key stakeholders to achieve visibility, ownership, and a quality-assured customer onboarding process. Drive best practices for the sales organization. Train and educate the Sales teams on effectively demonstrating nShift's products by understanding the value-based offering and how it meets customer needs. Travel to client sites with the account owner if required. Competence and Experience Requirements: Previous experience in Technology/Logistics B2B/SaaS/eCommerce. Experience in solution sales to enterprise customers. Ability to deliver engaging product demonstrations. Ability to lead strategic customers and stakeholders on using our products from a best practice and revenue growth perspective. Experience in designing and delivering technical solutions. Experience with technical integration between systems and working with development teams on requirements. Good organizational skills, including prioritizing, planning, and controlling objectives. Strong tolerance for and ability to focus and execute in a changing environment. Creative mindset and great problem-solving skills. Strong communication and networking skills. Strong written and oral communication skills in English; additional languages are a merit. Proactive approach with the ability to take ownership and initiative. Ability to work independently and collaboratively within a team. University degree or equivalent education is an advantage. Flexible mindset and can-do attitude: Willingness to adapt to customer and organizational needs. Proven work experience as a Presales Consultant, Technical Account Manager, Solution Architect, Solution Engineer, or similar role. Experience with nShift's enterprise product offering is an advantage. At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment, which is essential for our continued success. We're an equal-opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
Jan 17, 2025
Full time
About Us nShift is the leading global provider of cloud delivery management solutions (SaaS), enabling the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo with over 500 employees across Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania. Our software is used by many world-leading e-commerce, retail, manufacturing, and 3PL shippers, with over 1000 carriers integrated into our platform, nearly three times more than our competitors! If you buy goods online, there is a strong chance that nShift has powered that delivery. Join us as we shape the future of shipping, one frictionless journey at a time. Purpose of Role The Customer Solutions team, part of our Sales organization, supports our Growth and Customer Management teams. We are trusted advisors to both external and internal key stakeholders, delivering market-leading solution sales support to maximize customer value from both a solution and technical perspective in high-value or complex cases. The team plays a vital role in our continuous growth and overall success. We are looking for an experienced, customer-centric, solution-focused, and technical professional to join our expanding international team to fulfill our vision and mission! Overall Responsibility Our ideal candidate thrives on challenges and is enthusiastic about working in a fast-paced environment. If you are eager to work in a role with both strategic and operational importance and enjoy solving complex problems, we look forward to hearing from you! As a Customer Solution Architect, you will work closely with both new and existing strategic customers in collaboration with our Sales and Customer Management teams to deliver quality-assured solutions that increase revenue and ensure high customer satisfaction. You will be seen as an expert in nShift's product portfolio, responsible for solution design and documentation to ensure a high-quality handover to our Professional Services team, ensuring customer growth and satisfaction while signing off on the final delivery. About You To be successful in this role, you have previous experience working with enterprise SaaS solutions, where your technical understanding has enabled you to deliver successful solution designs tailored to customer needs. You will leverage your technical and product knowledge to deliver value-added solutions to our customers, ensuring high satisfaction and revenue growth. Your strong communication, organizational, and time management skills will provide added value to both external and internal stakeholders, where you will act as a trusted advisor. If you are motivated, results-driven, and enjoy working in a team environment, we'd like to meet you. The Area of Responsibility Includes: Provide market-leading solution sales support to maximize customer value. Deliver best-in-class customer-driven product presentations and demos to qualified prospects. Support account owners in the RFP process. Assist sales with compelling proposals. Capture and visualize customer needs to enable the value our product range can offer. Validate and design technical solutions for frictionless handover to our Professional Services team. Support sales enablement partners (integrators, resellers, etc.) from a product and technical perspective. Assist the Customer Management team as a technical liaison with customers to drive growth with the existing customer base. Be a key member of product development, identifying needs from both existing and new customers. Stay up-to-date with new products/services and new pricing/payment plans. Drive internal processes with key stakeholders to achieve visibility, ownership, and a quality-assured customer onboarding process. Drive best practices for the sales organization. Train and educate the Sales teams on effectively demonstrating nShift's products by understanding the value-based offering and how it meets customer needs. Travel to client sites with the account owner if required. Competence and Experience Requirements: Previous experience in Technology/Logistics B2B/SaaS/eCommerce. Experience in solution sales to enterprise customers. Ability to deliver engaging product demonstrations. Ability to lead strategic customers and stakeholders on using our products from a best practice and revenue growth perspective. Experience in designing and delivering technical solutions. Experience with technical integration between systems and working with development teams on requirements. Good organizational skills, including prioritizing, planning, and controlling objectives. Strong tolerance for and ability to focus and execute in a changing environment. Creative mindset and great problem-solving skills. Strong communication and networking skills. Strong written and oral communication skills in English; additional languages are a merit. Proactive approach with the ability to take ownership and initiative. Ability to work independently and collaboratively within a team. University degree or equivalent education is an advantage. Flexible mindset and can-do attitude: Willingness to adapt to customer and organizational needs. Proven work experience as a Presales Consultant, Technical Account Manager, Solution Architect, Solution Engineer, or similar role. Experience with nShift's enterprise product offering is an advantage. At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment, which is essential for our continued success. We're an equal-opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Jan 17, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
The Citi Commercial Bank ("CCB") Head of Business & Professional Services ("BPS") for Europe, Middle East & Africa ("MEA") and United Kingdom ("UK") manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products, and services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be involved or responsible for diverse (cross-discipline) activities. Alternative European locations could be considered depending on the profile of the candidate. RESPONSIBILITIES: Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward. Execution of strategic initiatives launched centrally at all levels of the franchise. Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes. Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times. This people leadership role is responsible for leading a team of managers of Relationship Managers (RMs). These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB's value proposition. Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. QUALIFICATIONS: Significant relevant experience. In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services. Knowledge and understanding of the market, competitors, and the franchise in the covered region. Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking). Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions. Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer. Ability to work effectively in team setting. Able to effectively interact with a variety of internal and external constituencies. Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent. Proven leadership ability with excellent interpersonal communication skills. Must be able to express a sound opinion, able to agreeably present another viewpoint. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval. Must have a sharp business development focus and demonstrate innovative approaches. Able to quickly adapt priorities based on the latest data insights. EDUCATION: Bachelor's/University degree, Master's degree preferred and managerial experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Job Family Group: Commercial and Business Sales Job Family: Relationship Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Jan 17, 2025
Full time
The Citi Commercial Bank ("CCB") Head of Business & Professional Services ("BPS") for Europe, Middle East & Africa ("MEA") and United Kingdom ("UK") manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products, and services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be involved or responsible for diverse (cross-discipline) activities. Alternative European locations could be considered depending on the profile of the candidate. RESPONSIBILITIES: Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward. Execution of strategic initiatives launched centrally at all levels of the franchise. Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes. Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times. This people leadership role is responsible for leading a team of managers of Relationship Managers (RMs). These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB's value proposition. Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. QUALIFICATIONS: Significant relevant experience. In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services. Knowledge and understanding of the market, competitors, and the franchise in the covered region. Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking). Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions. Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer. Ability to work effectively in team setting. Able to effectively interact with a variety of internal and external constituencies. Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent. Proven leadership ability with excellent interpersonal communication skills. Must be able to express a sound opinion, able to agreeably present another viewpoint. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval. Must have a sharp business development focus and demonstrate innovative approaches. Able to quickly adapt priorities based on the latest data insights. EDUCATION: Bachelor's/University degree, Master's degree preferred and managerial experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Job Family Group: Commercial and Business Sales Job Family: Relationship Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
This position is responsible for the financial management and business development of the Consumer Products business, specifically by partnering and supporting the CP Sales teams and focusing on revenue forecast and analysis. This will include the development and ongoing enhancement of financial forecasting, planning, budgeting and long-range planning processes. It will also include responsibility for monthly and quarter-end reporting and variance analysis as well as business analytics & financial trending to support optimal deal processes and global licensing strategies. The Finance Director will work closely with the wider CP Finance Team across locations around the world. The Director provides strategic and analytical guidance for the CP Commercialization team to drive revenue and OI growth. They will be responsible for enhancing the contribution and partnership of the finance function with the CP division, specifically UK, Australia, Israel markets, Toys, Publishing, CPG categories, and Franchise/Portfolio Management (e.g. Pre-school) with the support and management of a Finance Manager. This role will report directly to the Sr. Director of Global CP Finance and work with a disparate partner group to improve analytical tools and enhance operational visibility of risks and opportunities and awareness of strengths and weaknesses in the business to support overall business performance. What will you be doing? Bringing a collaborative and entrepreneurial hands-on approach to CP Finance Developing, fostering and building open communication and productive relationships with leadership, sales and finance Strategic partnership approach by using financial models to enhance business deal terms Analyze business performance, including licensing royalty revenue from various perspectives and dimensions such as brands and franchises, product categories, licensees, consumer demographics, distribution channels, and business models Formulate cohesive global annual 5-Year Plan, annual budget, and quarterly licensee forecast, working closely with the broader Finance, CP Business, Strategy and Insights teams Dive deeply into financial data, predict future financial trends, and proactively provide insights and financial advice to senior management Designing, communicating and carrying out policies & procedures Promoting a strong sense of urgency and appropriate level of support for deliverables Working in collaboration with the systems and operations teams to develop and enhance analytical tools and processes Support the Global VP in establishing and implementing Finance processes and a premier class Finance organization Ensure licensee projections are complete and accurate Liaise with Sales, Operations and central Finance teams to ensure maximum revenue is recognized Evaluate financial performance against desired outcomes Track risks and opportunities Inform, review and communicate allocations and monthly actuals Liaise with Global Finance teams Planning: Perform and prepare annual budgeting and quarterly estimates in conjunction with Sales and external partners to support the Sales teams. Create monthly outlooks, quarterly estimates, and "real time" financial forecasts Prepare and present Long Range Strategic, Financial Plans and detailed budgets Operational Support: Partner with sales teams to provide detailed revenue and deal reporting and analysis to support business decision making on all aspects of licensing and optimize deals Perform/present variance analysis and budget resolution (ad hoc, marketing, ROI) Creation, and ongoing enhancement, of all planning and analytical presentation decks for management purposes What are we looking for? Further education qualification in Finance or similar is required Senior level finance experience CP industry experience is a plus Strong self-motivated team player. Able to think creatively and take action Ability to work well under pressure and manage multiple tasks simultaneously Relation and communication at all levels (Analyst to VP) Demonstrates Executive Presence Delivers Business Results Detail Oriented Mobilizes the Organization Challenges the Status Quo Champions Creativity and Innovation Ability to explain both the "big picture" and detailed views of financial management Coaches/teaches others on key financial and/or accounting concepts Client facing and sought out by others to answer questions as a problem solver Excellent interpersonal and communication skills, both written and verbal, across all areas of the business Ability to solve problems and be inquisitive Organize and prioritize multiple tasks and meet deadlines Reviews and analyses financial indicators and reports areas of concern Performs operational, and/or financial statement analyses
Jan 17, 2025
Full time
This position is responsible for the financial management and business development of the Consumer Products business, specifically by partnering and supporting the CP Sales teams and focusing on revenue forecast and analysis. This will include the development and ongoing enhancement of financial forecasting, planning, budgeting and long-range planning processes. It will also include responsibility for monthly and quarter-end reporting and variance analysis as well as business analytics & financial trending to support optimal deal processes and global licensing strategies. The Finance Director will work closely with the wider CP Finance Team across locations around the world. The Director provides strategic and analytical guidance for the CP Commercialization team to drive revenue and OI growth. They will be responsible for enhancing the contribution and partnership of the finance function with the CP division, specifically UK, Australia, Israel markets, Toys, Publishing, CPG categories, and Franchise/Portfolio Management (e.g. Pre-school) with the support and management of a Finance Manager. This role will report directly to the Sr. Director of Global CP Finance and work with a disparate partner group to improve analytical tools and enhance operational visibility of risks and opportunities and awareness of strengths and weaknesses in the business to support overall business performance. What will you be doing? Bringing a collaborative and entrepreneurial hands-on approach to CP Finance Developing, fostering and building open communication and productive relationships with leadership, sales and finance Strategic partnership approach by using financial models to enhance business deal terms Analyze business performance, including licensing royalty revenue from various perspectives and dimensions such as brands and franchises, product categories, licensees, consumer demographics, distribution channels, and business models Formulate cohesive global annual 5-Year Plan, annual budget, and quarterly licensee forecast, working closely with the broader Finance, CP Business, Strategy and Insights teams Dive deeply into financial data, predict future financial trends, and proactively provide insights and financial advice to senior management Designing, communicating and carrying out policies & procedures Promoting a strong sense of urgency and appropriate level of support for deliverables Working in collaboration with the systems and operations teams to develop and enhance analytical tools and processes Support the Global VP in establishing and implementing Finance processes and a premier class Finance organization Ensure licensee projections are complete and accurate Liaise with Sales, Operations and central Finance teams to ensure maximum revenue is recognized Evaluate financial performance against desired outcomes Track risks and opportunities Inform, review and communicate allocations and monthly actuals Liaise with Global Finance teams Planning: Perform and prepare annual budgeting and quarterly estimates in conjunction with Sales and external partners to support the Sales teams. Create monthly outlooks, quarterly estimates, and "real time" financial forecasts Prepare and present Long Range Strategic, Financial Plans and detailed budgets Operational Support: Partner with sales teams to provide detailed revenue and deal reporting and analysis to support business decision making on all aspects of licensing and optimize deals Perform/present variance analysis and budget resolution (ad hoc, marketing, ROI) Creation, and ongoing enhancement, of all planning and analytical presentation decks for management purposes What are we looking for? Further education qualification in Finance or similar is required Senior level finance experience CP industry experience is a plus Strong self-motivated team player. Able to think creatively and take action Ability to work well under pressure and manage multiple tasks simultaneously Relation and communication at all levels (Analyst to VP) Demonstrates Executive Presence Delivers Business Results Detail Oriented Mobilizes the Organization Challenges the Status Quo Champions Creativity and Innovation Ability to explain both the "big picture" and detailed views of financial management Coaches/teaches others on key financial and/or accounting concepts Client facing and sought out by others to answer questions as a problem solver Excellent interpersonal and communication skills, both written and verbal, across all areas of the business Ability to solve problems and be inquisitive Organize and prioritize multiple tasks and meet deadlines Reviews and analyses financial indicators and reports areas of concern Performs operational, and/or financial statement analyses
About the opportunity Working with your Store Manager, you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care while delivering business growth for your store. Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuring continuous improvement where possible. Lead your team to ensure compliance with the Boots Opticians clinical governance agenda by promoting the highest standards. Lead for Active Care in your store, ensuring that customer and colleague health and safety is at the heart of everything you do. Support the store succession plan by developing talent for your store and key roles within the area. Accountability for cash accounting compliance within your store and that all related policies are implemented and upheld. About you To be successful in this role, you will have a professional and caring character with a true desire to help others feel good. In addition, you will: Be a great communicator, both in 1:1 and group situations. Be exemplary in working to lead and deliver the business plans and a first-class customer journey. Create a positive, energizing climate for teams, working at pace with a strong delivery mindset. Be an excellent leader with the ability to coach and develop individuals and teams. Have a passion for keeping up to date with your own learning and development. Demonstrate at minimum a basic level of knowledge and understanding of opticians practice. Our Benefits Competitive salary and pension scheme. One of the best staff discounts in the UK. Attractive bonus scheme. 22 days holiday plus bank holidays with the opportunity to purchase more. Additional flexible benefits that allow you to create a package that best suits your individual needs, including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more. Excellent opportunities to develop and career opportunities across Boots Opticians, Retail, and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door, including yours. Bring your skills to a business that offers genuine career progression thanks to the sheer diversity of stores and roles - and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion are at the center of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance. This role is subject to a DBS/PVG check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Jan 17, 2025
Full time
About the opportunity Working with your Store Manager, you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care while delivering business growth for your store. Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuring continuous improvement where possible. Lead your team to ensure compliance with the Boots Opticians clinical governance agenda by promoting the highest standards. Lead for Active Care in your store, ensuring that customer and colleague health and safety is at the heart of everything you do. Support the store succession plan by developing talent for your store and key roles within the area. Accountability for cash accounting compliance within your store and that all related policies are implemented and upheld. About you To be successful in this role, you will have a professional and caring character with a true desire to help others feel good. In addition, you will: Be a great communicator, both in 1:1 and group situations. Be exemplary in working to lead and deliver the business plans and a first-class customer journey. Create a positive, energizing climate for teams, working at pace with a strong delivery mindset. Be an excellent leader with the ability to coach and develop individuals and teams. Have a passion for keeping up to date with your own learning and development. Demonstrate at minimum a basic level of knowledge and understanding of opticians practice. Our Benefits Competitive salary and pension scheme. One of the best staff discounts in the UK. Attractive bonus scheme. 22 days holiday plus bank holidays with the opportunity to purchase more. Additional flexible benefits that allow you to create a package that best suits your individual needs, including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more. Excellent opportunities to develop and career opportunities across Boots Opticians, Retail, and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door, including yours. Bring your skills to a business that offers genuine career progression thanks to the sheer diversity of stores and roles - and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion are at the center of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance. This role is subject to a DBS/PVG check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
2025 Global Beauty and Personal Care Trends Location: Central London, St Paul's (Hybrid) The Opportunity At Mintel - a global leader in market intelligence, we are looking for a Market Size Analyst to join our global Market Sizes team. This position offers an exciting opportunity for individuals looking to build a career in market research and data analysis. The successful candidate will be building a network with some of the most recognisable consumer brands, delivering market data and insights to help our global clients grow and develop their businesses, as well as collaborating with internal insight teams to enhance Mintel's global content. We offer a comprehensive onboarding program for successful candidates, and the role will provide extensive skill-based learning opportunities and a long-term career development plan within the business. As an MMS Analyst, you will be responsible for 50+ syndicated FMCG market reports annually for Mexico, employing a combination of primary and secondary research methodologies, analysing deliverables and sharing a variable category insight under the guidance of the production manager. What You Will Be Doing: Conducting economic market research by identifying and leveraging secondary resources available in the public domain to determine market sizes and the brand landscape in Mexico, presenting findings in data format for further analysis. Cultivating relationships with industry experts in Mexico to facilitate trade interviews, capture market trends, and ensure the accuracy of deliverables. Developing a thorough knowledge of Mexico's retail distribution channels and utilising analytical skills to examine all deliverables, generating actionable market insights and forecasts. Collaborating with cross-functional teams to share industry knowledge and promote operational expertise within the business. What We Are Looking For: Experience in Mexico: You should have at least 3 years of residency in Mexico with an understanding of its business culture. A familiarity with FMCG markets and retail structures in Mexico is a plus. Data-Driven: You have exceptional analytical skills and a high level of attention to detail. You are motivated to work with quantitative data and have the ability to interpret a wealth of information from different sources to build compelling stories. You are proficient in written English analysis and have a good command of Excel. Open & Global Mindset: You have strong interpersonal skills to develop a professional network in Mexico and are confident in conducting telephone/Zoom interviews on a daily basis. Having previous experience with outbound calls for sales/research/customer service purposes would be a plus. You have the desire to work collaboratively across the teams internally, actively promoting discoveries and sharing expertise. Self-Directed: You take the initiative to solve problems and uncover opportunities and are eager to take ownership and accountability for the projects assigned. You have the ability to handle multiple tasks simultaneously and are able to work under pressure and meet deadlines. Professional and Personal Growth: You are committed to continuous learning, constantly pushing yourself outside of your comfort zone to develop your skill sets. You are proactive and flexible in dealing with existing challenges and turning them into learning opportunities. What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company-wide hybrid working week. Flexi-Time working hours (start working between 7:00am and 11:00am). Blended (home/office) approach to work. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company. Home Office allowance, as the working model will be a blend of home and office working. Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday. Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Open plan office with breakout areas, coffee machines, pool table and table tennis.
Jan 17, 2025
Full time
2025 Global Beauty and Personal Care Trends Location: Central London, St Paul's (Hybrid) The Opportunity At Mintel - a global leader in market intelligence, we are looking for a Market Size Analyst to join our global Market Sizes team. This position offers an exciting opportunity for individuals looking to build a career in market research and data analysis. The successful candidate will be building a network with some of the most recognisable consumer brands, delivering market data and insights to help our global clients grow and develop their businesses, as well as collaborating with internal insight teams to enhance Mintel's global content. We offer a comprehensive onboarding program for successful candidates, and the role will provide extensive skill-based learning opportunities and a long-term career development plan within the business. As an MMS Analyst, you will be responsible for 50+ syndicated FMCG market reports annually for Mexico, employing a combination of primary and secondary research methodologies, analysing deliverables and sharing a variable category insight under the guidance of the production manager. What You Will Be Doing: Conducting economic market research by identifying and leveraging secondary resources available in the public domain to determine market sizes and the brand landscape in Mexico, presenting findings in data format for further analysis. Cultivating relationships with industry experts in Mexico to facilitate trade interviews, capture market trends, and ensure the accuracy of deliverables. Developing a thorough knowledge of Mexico's retail distribution channels and utilising analytical skills to examine all deliverables, generating actionable market insights and forecasts. Collaborating with cross-functional teams to share industry knowledge and promote operational expertise within the business. What We Are Looking For: Experience in Mexico: You should have at least 3 years of residency in Mexico with an understanding of its business culture. A familiarity with FMCG markets and retail structures in Mexico is a plus. Data-Driven: You have exceptional analytical skills and a high level of attention to detail. You are motivated to work with quantitative data and have the ability to interpret a wealth of information from different sources to build compelling stories. You are proficient in written English analysis and have a good command of Excel. Open & Global Mindset: You have strong interpersonal skills to develop a professional network in Mexico and are confident in conducting telephone/Zoom interviews on a daily basis. Having previous experience with outbound calls for sales/research/customer service purposes would be a plus. You have the desire to work collaboratively across the teams internally, actively promoting discoveries and sharing expertise. Self-Directed: You take the initiative to solve problems and uncover opportunities and are eager to take ownership and accountability for the projects assigned. You have the ability to handle multiple tasks simultaneously and are able to work under pressure and meet deadlines. Professional and Personal Growth: You are committed to continuous learning, constantly pushing yourself outside of your comfort zone to develop your skill sets. You are proactive and flexible in dealing with existing challenges and turning them into learning opportunities. What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company-wide hybrid working week. Flexi-Time working hours (start working between 7:00am and 11:00am). Blended (home/office) approach to work. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company. Home Office allowance, as the working model will be a blend of home and office working. Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday. Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Open plan office with breakout areas, coffee machines, pool table and table tennis.
Area General Manager London - on site 90k plus package Resourcing Group has an exciting opportunity to join a leading FM & Real Estate company. My client is looking for an AGM to join the team located in London. Job Overview Providing leadership, management, and development of a defined contract, ensuring financial and operational commitments are met and exceeded. Key Responsibilities Provide leadership, ensuring contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of the contract are exploited to deliver increased turnover and profitability, ensuring additional services and projects are added, and contracts are re-won on re-tender. Ensure business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process are effectively implemented across both the company and subcontractors' activities, and are regularly reviewed. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence, and support peaks and troughs in workload and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Work with other Operational managers to ensure the collaborative development of the business, effective team-working, and support to colleagues. Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction, and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy, and contractual commitments are met. Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promote and maintain the core values of the business. Provide leadership and guidance, advice, coaching, and direct support, where required, to deliver best practice selection, training, assessment, and recognition/reward. Deliver effective business communication through advice, review, leadership, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting, and other publications, as appropriate. Support the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Provide a learning environment and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Reporting to a Business Unit Director. Accountability to the business's functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a contract team and indirectly for relevant subcontractors. Financial responsibility for the delivery of Plan commitments for the contract. Education: An engineering qualification is essential, preferably HND or above. Training: Incumbents must be able to demonstrate a career showing continuous personal development. Experience: Desirable Delivery of wider facilities management services. The development and review of teams, appraisal, and the application of effective people management practice. Circumstances: Incumbents will be required to travel on occasions to support operational delivery and participate in training and business review. Some overnight stays may be needed. Interested? Contact Liv Longstaff-Browne Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Jan 17, 2025
Full time
Area General Manager London - on site 90k plus package Resourcing Group has an exciting opportunity to join a leading FM & Real Estate company. My client is looking for an AGM to join the team located in London. Job Overview Providing leadership, management, and development of a defined contract, ensuring financial and operational commitments are met and exceeded. Key Responsibilities Provide leadership, ensuring contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of the contract are exploited to deliver increased turnover and profitability, ensuring additional services and projects are added, and contracts are re-won on re-tender. Ensure business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process are effectively implemented across both the company and subcontractors' activities, and are regularly reviewed. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence, and support peaks and troughs in workload and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Work with other Operational managers to ensure the collaborative development of the business, effective team-working, and support to colleagues. Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction, and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy, and contractual commitments are met. Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promote and maintain the core values of the business. Provide leadership and guidance, advice, coaching, and direct support, where required, to deliver best practice selection, training, assessment, and recognition/reward. Deliver effective business communication through advice, review, leadership, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting, and other publications, as appropriate. Support the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Provide a learning environment and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Reporting to a Business Unit Director. Accountability to the business's functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a contract team and indirectly for relevant subcontractors. Financial responsibility for the delivery of Plan commitments for the contract. Education: An engineering qualification is essential, preferably HND or above. Training: Incumbents must be able to demonstrate a career showing continuous personal development. Experience: Desirable Delivery of wider facilities management services. The development and review of teams, appraisal, and the application of effective people management practice. Circumstances: Incumbents will be required to travel on occasions to support operational delivery and participate in training and business review. Some overnight stays may be needed. Interested? Contact Liv Longstaff-Browne Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Hotel Graduate Management Programme - High Wycombe De Vere Latimer Estate De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your commute : we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hotel Graduate Management Programme The De Vere Graduate Management Programme Our 15-18 month Graduate Management Programme is an accelerated management development programme to give you experience working within hotel operations, meetings and events. It's this rounded experience that sets our Graduate Managers on track for a promising career as a future manager of De Vere. Over the course of the 15-18 months you will undertake a tailored rotational programme at De Vere Latimer Estate in Chesham, Buckinghamshire. You will work your way up from an operational team member level , receiving mentoring from a senior manager and benefiting from a range of commercial and leadership development opportunities to truly enhance your career with us. We are keen to support our Graduate Managers to take control of their own development, therefore you will have the opportunity to tailor your rotations based on your personal career aspirations. Rotations include Meetings & Events Operations, Restaurant, Bar, Front Office, Kitchen, Guest Services and Housekeeping, with the opportunity to gain further exposure in our specialist functions including Finance, Sales, Reservations and Human Resources. You will also meet regularly with your fellow Graduate Managers and specialists within De Vere to complete additional development modules across other aspects of the business. Towards the end of your Graduate Management Programme, we will work closely with you to support you in taking up your first Head of Department or Management position with us. About You At De Vere, we look for colleagues who are aligned with our core values and who are passionate in developing a career within the Hospitality Industry. We expect our Graduate Managers to put Heart & Soul into meetings, events and every hospitality moment by loving what they do and displaying an Intuitive Approach to exceed our guests' expectations. By creating Valued Relationships with our guests and colleagues you will make every moment memorable, whilst paying attention to the little differences to demonstrate Every Detail Considered. Ideally you will have graduated from a Hospitality or Events related field of study, although we welcome applications who have completed alternative studies and have relevant hospitality work experience. We are looking for candidates who have relevant hospitality, events or customer service experience within a similar environment, who have great adaptability. Our Graduate Managers must be able to join De Vere on a full-time, flexible basis from Monday 1st September 2025. What happens next? Applications Close: 31st January 2025 Video Interviews: 3rd February - 21st February 2025 Assessment Centres: 3rd March,10th March OR 17th March 2025 Offers Made: by 28th March 2025 Graduate Managers' Pre-Scheme Social Event: August 2025 Start Date: Monday 1st September 2025 Benefits: The Pay & Benefits: In addition to the structured development path that you will follow on our Graduate Management Scheme, leading to a successful career within the De Vere group, we are proud to offer the following: 26,500 per year to be reviewed in April 2026 31 days holiday each year (increasing annually up to 33 days) An additional paid day off for your birthday, with a 20 love to shop voucher to celebrate the occasion Complimentary annual 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for anniversary milestones Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage Monthly colleague recognition through our You Are De Vere rewards programme Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support Use of Wagestream financial wellbeing platform, allowing instant access to your pay Regular team appreciation and social events
Jan 17, 2025
Full time
Hotel Graduate Management Programme - High Wycombe De Vere Latimer Estate De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your commute : we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hotel Graduate Management Programme The De Vere Graduate Management Programme Our 15-18 month Graduate Management Programme is an accelerated management development programme to give you experience working within hotel operations, meetings and events. It's this rounded experience that sets our Graduate Managers on track for a promising career as a future manager of De Vere. Over the course of the 15-18 months you will undertake a tailored rotational programme at De Vere Latimer Estate in Chesham, Buckinghamshire. You will work your way up from an operational team member level , receiving mentoring from a senior manager and benefiting from a range of commercial and leadership development opportunities to truly enhance your career with us. We are keen to support our Graduate Managers to take control of their own development, therefore you will have the opportunity to tailor your rotations based on your personal career aspirations. Rotations include Meetings & Events Operations, Restaurant, Bar, Front Office, Kitchen, Guest Services and Housekeeping, with the opportunity to gain further exposure in our specialist functions including Finance, Sales, Reservations and Human Resources. You will also meet regularly with your fellow Graduate Managers and specialists within De Vere to complete additional development modules across other aspects of the business. Towards the end of your Graduate Management Programme, we will work closely with you to support you in taking up your first Head of Department or Management position with us. About You At De Vere, we look for colleagues who are aligned with our core values and who are passionate in developing a career within the Hospitality Industry. We expect our Graduate Managers to put Heart & Soul into meetings, events and every hospitality moment by loving what they do and displaying an Intuitive Approach to exceed our guests' expectations. By creating Valued Relationships with our guests and colleagues you will make every moment memorable, whilst paying attention to the little differences to demonstrate Every Detail Considered. Ideally you will have graduated from a Hospitality or Events related field of study, although we welcome applications who have completed alternative studies and have relevant hospitality work experience. We are looking for candidates who have relevant hospitality, events or customer service experience within a similar environment, who have great adaptability. Our Graduate Managers must be able to join De Vere on a full-time, flexible basis from Monday 1st September 2025. What happens next? Applications Close: 31st January 2025 Video Interviews: 3rd February - 21st February 2025 Assessment Centres: 3rd March,10th March OR 17th March 2025 Offers Made: by 28th March 2025 Graduate Managers' Pre-Scheme Social Event: August 2025 Start Date: Monday 1st September 2025 Benefits: The Pay & Benefits: In addition to the structured development path that you will follow on our Graduate Management Scheme, leading to a successful career within the De Vere group, we are proud to offer the following: 26,500 per year to be reviewed in April 2026 31 days holiday each year (increasing annually up to 33 days) An additional paid day off for your birthday, with a 20 love to shop voucher to celebrate the occasion Complimentary annual 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for anniversary milestones Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage Monthly colleague recognition through our You Are De Vere rewards programme Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support Use of Wagestream financial wellbeing platform, allowing instant access to your pay Regular team appreciation and social events
Group Head of Retail Operations Do you have experience in retail operations? Do you have excellent project management skills? Do you have experience in Supply Chain? If YES, we may have the role for you Luxury department store, Harvey Nichols, is searching for a new Group Head of Retail Operations to join its thriving Retail team based in London. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as: Up to 40% off fashion Up to 40% off hospitality, food market and hampers 30% off beauty and perfumery, wine, and spirits Clothing allowance You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups - Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role As Group Head of Retail Operations, you will ensure the development and implementation of best-in-class, consistent policies, practices and systems across our stores, for our fashion and beauty lines of business, in order to deliver exceptional client experience and achieve our commercial and strategic goals. This role will report to the VP Retail and will be working in collaboration with the GMs, FOMs, Facilities and Health & Safety, Logistics and all other corporate functions. Contribute to enhancing the Client Journey through the optimisation of Retail Operations functions and BOH organisation and stock care. Review, align and ensure consistency of retail operations, stock management and services, policies, procedures and practices across the business. Ownership of cost lines relating to retail operations. Define the standards for back of house operations and in partnership with the store teams ensure they are maintained to high standards to enable the best client experience. In partnership with Store GMs, FOMs and the Finance Stock Management, ensure the effective management of stock (including cycle counts, inventory, stock file maintenance, reconciliation etc). Collaborate with Store Security teams on loss prevention. Collaborate with CSC regarding customer issues and complaints. Identify opportunities for improvement. Full responsibility for in Stores Online fulfilment process. Business partner with Buying, Merchandising, Logistics, Finance Stock Management and Store Teams to secure the smooth running of the supply chain. Oversee activities and processes relating to Store Suppliers and collaborate cross functionally as needed. Working in conjunction with the Group Health and Safety and Food Hygiene Manager, Security, Maintenance teams to ensure relevant policies and procedures for backstage areas are in place and followed across the estate. Collaborate with the head of maintenance and provide any support as required. Work in conjunction with Store Planning, Maintenance, Creative, Corporate, Marketing and Store Teams for any brand movement or other relevant projects. Collaborate with GMs and Store Leadership to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house). Act as the main sponsor of the various transversal company projects which are aimed to improve store operations and sales efficiency (i.e. POS). Provide coaching and training to store teams to support their development and ensure high level of competence in retail operations policies and best practices. Resolve day to day operational issues as they arise through close cross functional collaboration. Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Significant previous experience in multisite retail management/operations. Proven experience of business process improvement. A track record of operational strength and financial accountability. Experience of having successfully led large scale/multi stakeholder projects through to completion. Business savvy with ideally good understanding of luxury retail. Have a cost control mindset and able to understand the financial impact of decisions. Great stakeholder management skills. Ability to analyse and understand numerical data. Excellent IT skills. If this sounds like you, we want to hear from you! Where do I sign? If you are already thinking of what you will wear on your first day (no we don't have uniforms) and this role catches your eye, hit the "apply" button below to kick-start your journey with us.
Jan 16, 2025
Full time
Group Head of Retail Operations Do you have experience in retail operations? Do you have excellent project management skills? Do you have experience in Supply Chain? If YES, we may have the role for you Luxury department store, Harvey Nichols, is searching for a new Group Head of Retail Operations to join its thriving Retail team based in London. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as: Up to 40% off fashion Up to 40% off hospitality, food market and hampers 30% off beauty and perfumery, wine, and spirits Clothing allowance You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups - Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role As Group Head of Retail Operations, you will ensure the development and implementation of best-in-class, consistent policies, practices and systems across our stores, for our fashion and beauty lines of business, in order to deliver exceptional client experience and achieve our commercial and strategic goals. This role will report to the VP Retail and will be working in collaboration with the GMs, FOMs, Facilities and Health & Safety, Logistics and all other corporate functions. Contribute to enhancing the Client Journey through the optimisation of Retail Operations functions and BOH organisation and stock care. Review, align and ensure consistency of retail operations, stock management and services, policies, procedures and practices across the business. Ownership of cost lines relating to retail operations. Define the standards for back of house operations and in partnership with the store teams ensure they are maintained to high standards to enable the best client experience. In partnership with Store GMs, FOMs and the Finance Stock Management, ensure the effective management of stock (including cycle counts, inventory, stock file maintenance, reconciliation etc). Collaborate with Store Security teams on loss prevention. Collaborate with CSC regarding customer issues and complaints. Identify opportunities for improvement. Full responsibility for in Stores Online fulfilment process. Business partner with Buying, Merchandising, Logistics, Finance Stock Management and Store Teams to secure the smooth running of the supply chain. Oversee activities and processes relating to Store Suppliers and collaborate cross functionally as needed. Working in conjunction with the Group Health and Safety and Food Hygiene Manager, Security, Maintenance teams to ensure relevant policies and procedures for backstage areas are in place and followed across the estate. Collaborate with the head of maintenance and provide any support as required. Work in conjunction with Store Planning, Maintenance, Creative, Corporate, Marketing and Store Teams for any brand movement or other relevant projects. Collaborate with GMs and Store Leadership to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house). Act as the main sponsor of the various transversal company projects which are aimed to improve store operations and sales efficiency (i.e. POS). Provide coaching and training to store teams to support their development and ensure high level of competence in retail operations policies and best practices. Resolve day to day operational issues as they arise through close cross functional collaboration. Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Significant previous experience in multisite retail management/operations. Proven experience of business process improvement. A track record of operational strength and financial accountability. Experience of having successfully led large scale/multi stakeholder projects through to completion. Business savvy with ideally good understanding of luxury retail. Have a cost control mindset and able to understand the financial impact of decisions. Great stakeholder management skills. Ability to analyse and understand numerical data. Excellent IT skills. If this sounds like you, we want to hear from you! Where do I sign? If you are already thinking of what you will wear on your first day (no we don't have uniforms) and this role catches your eye, hit the "apply" button below to kick-start your journey with us.
NFP People on behalf of World Vision
Milton Keynes, Buckinghamshire
Director of Ministry Development We are seeking a visionary leader to join our team as the Director of Ministry Development. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Position: Director of Ministry Development Salary: £59,375 - £62,500 per annum, dependent on experience plus good range of benefits Location: Milton Keynes/Hybrid (1 day per week in the Milton Keynes Office) Contract: Permanent Hours: Full time, 36.5 hours per week Closing Date: February 5, 2025. Please note, we reserve the right to close the ad ahead of the closing date if a strong candidate is identified. First Interview: w/c 17 February 2025 Second Interview: w/c 24 February 2025 About the Role This pivotal role will drive our mission to expand and deepen partnerships with churches, Christian networks, and ministry leaders across the UK, aiming to secure 7,000 new child sponsors by the end of Financial Year 2026. Key areas of responsibility include: Strategic Leadership Church and Network Engagement Team Leadership and Development Donor and Stakeholder Engagement Operational Management About You To be successful in this role, you will be a strategic, innovative leader who combines operational excellence with spiritual maturity. You will inspire internal teams and external partners to achieve transformative outcomes. We are looking for someone with: Church Leadership and/or denominational leadership experience. Experience in marketing and communications. A strong personal commitment to the Christian faith, embodying World Vision UK's mission to serve children in Jesus's name. Proven success in a senior leadership role within a mission-driven, fundraising, or sales-focused organisation. Exceptional communication and public speaking skills, with experience in preaching or engaging with church and ministry audiences. A proven track record of building partnerships with church leaders, networks, or influencers to advance organisational objectives. Strong team leadership experience, including managing and developing teams with diverse skill sets. Expertise in operational planning, budget management, and performance monitoring. If you are passionate about making a difference and have the skills to lead our ministry development efforts, we would love to hear from you. Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. About the Organisation With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! In addition to the salary offered, we offer the following: 28 days holiday + bank holidays, rising with length of service to 30 days Holiday purchase scheme Private Health Scheme Pension - 7% employer contribution Eyecare test reimbursement Life Assurance up to 4 x annual salary Enhanced Maternity Pay Wellbeing Support - Employee Assistance Programme Cycle to Work scheme As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. Other roles you may have experience of could include Ministry Development, Ministry and Mission, Director of Ministry Development, Director of Ministry and Mission, Head of Ministry Development, Head of Ministry and Mission, Church Engagement, Church Engagement Manager, Director of Church Engagement, Head of Church Engagement, Church Partnerships, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 16, 2025
Full time
Director of Ministry Development We are seeking a visionary leader to join our team as the Director of Ministry Development. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Position: Director of Ministry Development Salary: £59,375 - £62,500 per annum, dependent on experience plus good range of benefits Location: Milton Keynes/Hybrid (1 day per week in the Milton Keynes Office) Contract: Permanent Hours: Full time, 36.5 hours per week Closing Date: February 5, 2025. Please note, we reserve the right to close the ad ahead of the closing date if a strong candidate is identified. First Interview: w/c 17 February 2025 Second Interview: w/c 24 February 2025 About the Role This pivotal role will drive our mission to expand and deepen partnerships with churches, Christian networks, and ministry leaders across the UK, aiming to secure 7,000 new child sponsors by the end of Financial Year 2026. Key areas of responsibility include: Strategic Leadership Church and Network Engagement Team Leadership and Development Donor and Stakeholder Engagement Operational Management About You To be successful in this role, you will be a strategic, innovative leader who combines operational excellence with spiritual maturity. You will inspire internal teams and external partners to achieve transformative outcomes. We are looking for someone with: Church Leadership and/or denominational leadership experience. Experience in marketing and communications. A strong personal commitment to the Christian faith, embodying World Vision UK's mission to serve children in Jesus's name. Proven success in a senior leadership role within a mission-driven, fundraising, or sales-focused organisation. Exceptional communication and public speaking skills, with experience in preaching or engaging with church and ministry audiences. A proven track record of building partnerships with church leaders, networks, or influencers to advance organisational objectives. Strong team leadership experience, including managing and developing teams with diverse skill sets. Expertise in operational planning, budget management, and performance monitoring. If you are passionate about making a difference and have the skills to lead our ministry development efforts, we would love to hear from you. Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. About the Organisation With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! In addition to the salary offered, we offer the following: 28 days holiday + bank holidays, rising with length of service to 30 days Holiday purchase scheme Private Health Scheme Pension - 7% employer contribution Eyecare test reimbursement Life Assurance up to 4 x annual salary Enhanced Maternity Pay Wellbeing Support - Employee Assistance Programme Cycle to Work scheme As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. Other roles you may have experience of could include Ministry Development, Ministry and Mission, Director of Ministry Development, Director of Ministry and Mission, Head of Ministry Development, Head of Ministry and Mission, Church Engagement, Church Engagement Manager, Director of Church Engagement, Head of Church Engagement, Church Partnerships, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Our client is a UK charity supporting people with learning disabilities, their families, and carers. They provide services, advocate for inclusion, and campaign for equality, aiming to empower individuals to live full and valued lives. Prospectus is excited to be working with Mencap to appoint a new fantastic Partnerships Development Manager. The Partnerships Development Manager will build and develop a varied pipeline in areas such as finance, tech and retail leading to six and seven figure funding opportunities from charity of the year, sponsorship and strategic partnerships. Excellent stewardship of external relationships to engage potential donors with the organisation's cause will be key. The selected candidate will have worked in a corporate fundraising and / or sales environment with evidence of securing large long-term strategic partnerships. You will have experience of building and managing a healthy and sustainable pipeline and of managing relationships across an organisation to generate income from corporate donors. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Jessica Stoddart at Prospectus for support with your application. If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Jan 16, 2025
Full time
Our client is a UK charity supporting people with learning disabilities, their families, and carers. They provide services, advocate for inclusion, and campaign for equality, aiming to empower individuals to live full and valued lives. Prospectus is excited to be working with Mencap to appoint a new fantastic Partnerships Development Manager. The Partnerships Development Manager will build and develop a varied pipeline in areas such as finance, tech and retail leading to six and seven figure funding opportunities from charity of the year, sponsorship and strategic partnerships. Excellent stewardship of external relationships to engage potential donors with the organisation's cause will be key. The selected candidate will have worked in a corporate fundraising and / or sales environment with evidence of securing large long-term strategic partnerships. You will have experience of building and managing a healthy and sustainable pipeline and of managing relationships across an organisation to generate income from corporate donors. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Jessica Stoddart at Prospectus for support with your application. If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Job Title: OA Agreements Specialist Location: London - Hybrid working model Closing date: 23rd January About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the role The Open Access (OA) Agreements team sits within our wider OA team and is responsible for overseeing the successful commercial rollout of OA Agreements on a global scale. The team collaborates closely with local institutional sales teams to build, model, negotiate, support, and monitor transformative agreements, fully OA agreements, and OA book partnerships. OA agreements play a crucial role in the global transition to open access, joining our team offers an exciting opportunity to be part of a rapidly growing area within the business. The Open Access (OA) Agreements Specialist will provide essential administrative and commercial support to the OA Agreements team, reporting directly to the OA Agreements Program Manager. The role involves coordinating resources, managing data and conducting research and analysis to enhance the implementation and success of OA agreements globally. This role is offered on a permanent basis and is located in our London on a hybrid working model. Role Responsibilities: Serve as point of contact for internal inquiries regarding OA agreements, providing timely and accurate responses Track and monitor the competitor landscape in the OA agreement market, providing insights to inform strategic initiatives and support customer negotiations Develop and update internal and external resources, documentation, and presentation slides to ensure clarity and accessibility for all relevant audiences Create customized competitor research reports as requested, ensuring that the information meets the needs of different internal and external audiences Utilise advanced Excel skills to support the OA Partnerships team with data analysis and calculations for proposals when required Ensure that customer data is accurately maintained and updated in the pipeline and CRM system, providing timely information regarding the status of customer negotiations Oversee the timely coordination of content for a regular business-wide newsletter, liaising with various teams to gather relevant information and updates that is informative and engaging Coordinate with Legal and Operations teams to maintain and update legal templates and business frameworks for OA Agreements to ensure compliance and operational efficiency Experience, Skills & Qualifications: Essential Educated to degree level or equivalent Previous experience in an administrative or support role, ideally within a commercial team Strong IT skills in Microsoft Office including advanced Excel skills Excellent verbal and written communication skills Strong organisational and administrative skills High level of accuracy and attention to detail in documentation and data management Ability to conduct basic research on market trends and competitors Ability to work under pressure while managing conflicting demands against tight deadlines Ability to work collaboratively within a team and foster positive relationships with colleagues across various departments Desirable Understanding of the scholarly publishing environment a distinct advantage To apply, please include: A CV which should include a brief account of your accomplishments and other relevant experience A cover letter explaining your interest in the post At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit Job Posting End Date: 23-01-2025
Jan 16, 2025
Full time
Job Title: OA Agreements Specialist Location: London - Hybrid working model Closing date: 23rd January About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and About the role The Open Access (OA) Agreements team sits within our wider OA team and is responsible for overseeing the successful commercial rollout of OA Agreements on a global scale. The team collaborates closely with local institutional sales teams to build, model, negotiate, support, and monitor transformative agreements, fully OA agreements, and OA book partnerships. OA agreements play a crucial role in the global transition to open access, joining our team offers an exciting opportunity to be part of a rapidly growing area within the business. The Open Access (OA) Agreements Specialist will provide essential administrative and commercial support to the OA Agreements team, reporting directly to the OA Agreements Program Manager. The role involves coordinating resources, managing data and conducting research and analysis to enhance the implementation and success of OA agreements globally. This role is offered on a permanent basis and is located in our London on a hybrid working model. Role Responsibilities: Serve as point of contact for internal inquiries regarding OA agreements, providing timely and accurate responses Track and monitor the competitor landscape in the OA agreement market, providing insights to inform strategic initiatives and support customer negotiations Develop and update internal and external resources, documentation, and presentation slides to ensure clarity and accessibility for all relevant audiences Create customized competitor research reports as requested, ensuring that the information meets the needs of different internal and external audiences Utilise advanced Excel skills to support the OA Partnerships team with data analysis and calculations for proposals when required Ensure that customer data is accurately maintained and updated in the pipeline and CRM system, providing timely information regarding the status of customer negotiations Oversee the timely coordination of content for a regular business-wide newsletter, liaising with various teams to gather relevant information and updates that is informative and engaging Coordinate with Legal and Operations teams to maintain and update legal templates and business frameworks for OA Agreements to ensure compliance and operational efficiency Experience, Skills & Qualifications: Essential Educated to degree level or equivalent Previous experience in an administrative or support role, ideally within a commercial team Strong IT skills in Microsoft Office including advanced Excel skills Excellent verbal and written communication skills Strong organisational and administrative skills High level of accuracy and attention to detail in documentation and data management Ability to conduct basic research on market trends and competitors Ability to work under pressure while managing conflicting demands against tight deadlines Ability to work collaboratively within a team and foster positive relationships with colleagues across various departments Desirable Understanding of the scholarly publishing environment a distinct advantage To apply, please include: A CV which should include a brief account of your accomplishments and other relevant experience A cover letter explaining your interest in the post At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit Job Posting End Date: 23-01-2025
About the role Do you love data and making decisions based on data-driven insights? Then join our Marketing team to lead on projects and deliver results, creating opportunities for people to come together and enrich their lives through learning. Central to everything we do are our values. We are: Open-hearted, Imaginative, Ambitious. The Performance Marketing Manager is a hands-on technical role. You will work directly with our Head of Performance Marketing to execute and optimise our paid social and search engine marketing activities. You will be an important part of the tight-knit omni-channel marketing team that delivers brand aligned campaigns to grow student enrolments. You will manage the strategic direction and tactical execution of paid social advertising campaigns on Meta and emerging channels, including campaign planning, ad copy, landing pages, audience targeting and creative testing. You will be responsible for measuring and reporting campaign/channel performance against KPIs, identifying opportunities for user journey and website performance improvements and collaborating with the wider team in campaign planning and delivery. About the applicant City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will have: Significant experience in a performance marketing role in an e-commerce environment. Significant Meta Ads (Facebook & Instagram) experience - from setting campaign structure, creating and executing ads to reporting results. Hands-on experience with Google Analytics, Meta Business Manager and Google Ads Solid understanding of SEO principles and best practices Advanced Microsoft Excel skills Strong experience in aggregating and analysing campaign performance and producing user-friendly reports Working knowledge of HTML & CSS for website content management Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and other discounted retail platforms as well as preferential rates with Fitness First. Alongside these we all offer a 24/7 Employee Assistance Programme to support our staff as well as access to a online or over the phone GP service. Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . Closing Date: 9 February 2025. We reserve the right to close this role early should we receive a high volume of applications. Interview Dates: TBC
Jan 16, 2025
Full time
About the role Do you love data and making decisions based on data-driven insights? Then join our Marketing team to lead on projects and deliver results, creating opportunities for people to come together and enrich their lives through learning. Central to everything we do are our values. We are: Open-hearted, Imaginative, Ambitious. The Performance Marketing Manager is a hands-on technical role. You will work directly with our Head of Performance Marketing to execute and optimise our paid social and search engine marketing activities. You will be an important part of the tight-knit omni-channel marketing team that delivers brand aligned campaigns to grow student enrolments. You will manage the strategic direction and tactical execution of paid social advertising campaigns on Meta and emerging channels, including campaign planning, ad copy, landing pages, audience targeting and creative testing. You will be responsible for measuring and reporting campaign/channel performance against KPIs, identifying opportunities for user journey and website performance improvements and collaborating with the wider team in campaign planning and delivery. About the applicant City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will have: Significant experience in a performance marketing role in an e-commerce environment. Significant Meta Ads (Facebook & Instagram) experience - from setting campaign structure, creating and executing ads to reporting results. Hands-on experience with Google Analytics, Meta Business Manager and Google Ads Solid understanding of SEO principles and best practices Advanced Microsoft Excel skills Strong experience in aggregating and analysing campaign performance and producing user-friendly reports Working knowledge of HTML & CSS for website content management Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and other discounted retail platforms as well as preferential rates with Fitness First. Alongside these we all offer a 24/7 Employee Assistance Programme to support our staff as well as access to a online or over the phone GP service. Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . Closing Date: 9 February 2025. We reserve the right to close this role early should we receive a high volume of applications. Interview Dates: TBC