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The successful candidate will act as a Senior ION Support Analyst for Fixed Income Technology group with a primary responsibility of providing day-to-day production support to critical application systems. This involves working with multiple stakeholders within Fixed Income area and institute best practices in order to provide seamless production support. As a Senior Support Analyst, you will: Manage day-to-day support of critical Fixed Income applications in Europe Engage directly with business users to understand on-going issues and provide technical resolution to minimize client impact Champion ITIL service management principles and promote them within the group In addition to above, the role also offers continuous engagement in the delivery of local, regional, and global technology projects. The successful candidate is therefore expected to forge strong relationships with the Front Office business, global BA and development teams, infrastructure partners and vendors. The successful candidate will exhibit skills and competencies in the following areas: Required Experience in supporting ION MMI and/or Anvil, ION SysAdmin, ION Marketview Excellent working knowledge of Front Office Fixed Income business/applications, technologies used 5+ years of experience in supporting Front Office Fixed Income trading systems and end-users Exceptional data analysis skills and ability to follow data flows/processes Solid understanding of financial markets and products, in particular Fixed Income products: Bonds, swaps, Repo A strong focus on client service and delivery Knowledge of IT project & development life cycles (SDLC) within Investment Banks Excellent organizational, facilitation and communication (verbal & written) skills Job Title: ION Specialist Location: London, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.