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administrator
Senior Administrator
COLTEN CARE LIMITED Salisbury, Wiltshire
Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9 click apply for full job details
Mar 22, 2026
Full time
Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9 click apply for full job details
Board Administrator
BATA Malton, Yorkshire
Job Title: Board Administrator Work Location: North Yorkshire Term: 3 years Time requirement:A minimum of 40 days a year Full Driving Licence Required. About us BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York click apply for full job details
Mar 22, 2026
Full time
Job Title: Board Administrator Work Location: North Yorkshire Term: 3 years Time requirement:A minimum of 40 days a year Full Driving Licence Required. About us BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York click apply for full job details
Business Administrator
Myerson Limited Altrincham, Cheshire
Our firm Myerson is a Top 200 UK Law Firm as recognised by The Lawyer. We are also proud to be ranked Top Tier by The Legal 500, commended by The Times Best Law Firms', and accredited as World Class in the Best Companies League Table 2023. We are one of the largest independent law firms in the North West, a bold claim we are proud to make because its been hard won click apply for full job details
Mar 22, 2026
Full time
Our firm Myerson is a Top 200 UK Law Firm as recognised by The Lawyer. We are also proud to be ranked Top Tier by The Legal 500, commended by The Times Best Law Firms', and accredited as World Class in the Best Companies League Table 2023. We are one of the largest independent law firms in the North West, a bold claim we are proud to make because its been hard won click apply for full job details
Purchase Ledger Specialist - Hybrid Role with Perks
Scotsman
A leading hospitality group in the United Kingdom is seeking an experienced Purchase Ledger Administrator to join their central team in Glasgow. The ideal candidate will have at least 1 year of Purchase Ledger experience and will be responsible for processing invoices, managing supplier queries, and ensuring accurate reconciliations. This role offers various benefits including discounts and flexible working options, making it a great opportunity for those looking to further their career in finance.
Mar 22, 2026
Full time
A leading hospitality group in the United Kingdom is seeking an experienced Purchase Ledger Administrator to join their central team in Glasgow. The ideal candidate will have at least 1 year of Purchase Ledger experience and will be responsible for processing invoices, managing supplier queries, and ensuring accurate reconciliations. This role offers various benefits including discounts and flexible working options, making it a great opportunity for those looking to further their career in finance.
Salesforce Solution Architect
AXA Group Tunbridge Wells, Kent
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Salesforce Solution Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our new Salesforce centred insurance and customer platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components, with Salesforce cloud components at its core - Service, Sales, Health and Marketing cloud as well as Salesforce Industries products. Key responsibilities Defining, designing and communicating digital first solutions for our strategic customer platform Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Promoting low-code and out of the box usage of Salesforce components wherever appropriate Working within an agile program and teams, adhering to Scrum or Kanban principles Contributing to the architecture runway and target architecture Ensuring appropriate governance processes are adhered to Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business Working with security and data protection officers ensuring the solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Proven experience and knowledge working with Salesforce as a solution architect or senior engineer / administrator with a desire, aptitude and ability to move into Solution Architecture Proven experience with Salesforce Health, Service or Sales Cloud including implementing Salesforce best practice Good understanding of current and emerging technologies and their potential to deliver business benefits Strong influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design Experience of Salesforce Industries Health/Omnistudio/Vlocity is highly desirable Working knowledge integrating Salesforce with other applications via real-time, batch, sync/async Salesforce certifications desirable, ideally a minimum of Platform Developer 1. Application Architect or System Architect would be preferred As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .
Mar 22, 2026
Full time
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Salesforce Solution Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our new Salesforce centred insurance and customer platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components, with Salesforce cloud components at its core - Service, Sales, Health and Marketing cloud as well as Salesforce Industries products. Key responsibilities Defining, designing and communicating digital first solutions for our strategic customer platform Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Promoting low-code and out of the box usage of Salesforce components wherever appropriate Working within an agile program and teams, adhering to Scrum or Kanban principles Contributing to the architecture runway and target architecture Ensuring appropriate governance processes are adhered to Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business Working with security and data protection officers ensuring the solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Proven experience and knowledge working with Salesforce as a solution architect or senior engineer / administrator with a desire, aptitude and ability to move into Solution Architecture Proven experience with Salesforce Health, Service or Sales Cloud including implementing Salesforce best practice Good understanding of current and emerging technologies and their potential to deliver business benefits Strong influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design Experience of Salesforce Industries Health/Omnistudio/Vlocity is highly desirable Working knowledge integrating Salesforce with other applications via real-time, batch, sync/async Salesforce certifications desirable, ideally a minimum of Platform Developer 1. Application Architect or System Architect would be preferred As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .
Awards Officer
Musiceducationuk Salisbury, Wiltshire
Apply by: 11 March 2026 Hybrid - Salisbury, United Kingdom Role summary We are looking for an efficient and motivated administrator with a keen eye for detail and a flare for statistical data to join us as Awards Officer. About the role The Awards Officer oversees the annual programme of Voice for Life Bronze, Silver and Gold Awards, working closely with the Chief Examiner and other department colleagues to organise and manage sessions and support the further development of the Awards programme. The role also includes administration of Voice for Life Digital; the online version of the Voice for Life training scheme. The ideal candidate will have a strong level of musical literacy and a passion for celebrating attainment and success. £25000 per annum. How to apply Candidates should send a CV and covering letter to by 12 noon (GMT) on Wednesday 11 March. Applications should include the names and contact details for two referees, at least one of whom we can contact before interview. The RSCM enables the flourishing of church music, thereby bringing people closer to God in worship and encouraging church communities to grow. Mindful of our forthcoming centenary in 2027, we wish to ensure that our priorities enable us to be able to celebrate 100 successful years of supporting church music.
Mar 22, 2026
Full time
Apply by: 11 March 2026 Hybrid - Salisbury, United Kingdom Role summary We are looking for an efficient and motivated administrator with a keen eye for detail and a flare for statistical data to join us as Awards Officer. About the role The Awards Officer oversees the annual programme of Voice for Life Bronze, Silver and Gold Awards, working closely with the Chief Examiner and other department colleagues to organise and manage sessions and support the further development of the Awards programme. The role also includes administration of Voice for Life Digital; the online version of the Voice for Life training scheme. The ideal candidate will have a strong level of musical literacy and a passion for celebrating attainment and success. £25000 per annum. How to apply Candidates should send a CV and covering letter to by 12 noon (GMT) on Wednesday 11 March. Applications should include the names and contact details for two referees, at least one of whom we can contact before interview. The RSCM enables the flourishing of church music, thereby bringing people closer to God in worship and encouraging church communities to grow. Mindful of our forthcoming centenary in 2027, we wish to ensure that our priorities enable us to be able to celebrate 100 successful years of supporting church music.
Copperfield Recruitment Ltd
Property Manager Administrator
Copperfield Recruitment Ltd Addlestone, Surrey
Property Manager / Property Administrator - £30,000 to £35,000 Addlestone Full-Time, Permanent An established property company is looking for an experienced Property Manager / Property Administrator to join its team in Addlestone. This is a full-time, permanent role suited to someone with a background in estate agency, lettings, or property management who is organised, proactive, and confident managing a busy workload. Key responsibilities: Managing a portfolio of residential properties Dealing with landlord, tenant, and contractor queries Coordinating maintenance and repairs Supporting renewals and general property administration Keeping records and internal systems up to date Ensuring a high standard of service and compliance About you: Previous experience in property management, lettings, or estate agency Strong organisational and communication skills Proactive, professional, and able to use initiative Good IT skills and attention to detail This is a great opportunity to join a growing property business in a varied and busy rolUnfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd's Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 22, 2026
Full time
Property Manager / Property Administrator - £30,000 to £35,000 Addlestone Full-Time, Permanent An established property company is looking for an experienced Property Manager / Property Administrator to join its team in Addlestone. This is a full-time, permanent role suited to someone with a background in estate agency, lettings, or property management who is organised, proactive, and confident managing a busy workload. Key responsibilities: Managing a portfolio of residential properties Dealing with landlord, tenant, and contractor queries Coordinating maintenance and repairs Supporting renewals and general property administration Keeping records and internal systems up to date Ensuring a high standard of service and compliance About you: Previous experience in property management, lettings, or estate agency Strong organisational and communication skills Proactive, professional, and able to use initiative Good IT skills and attention to detail This is a great opportunity to join a growing property business in a varied and busy rolUnfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd's Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
MTrec Recruitment
Sales Administrator
MTrec Recruitment Stanley, County Durham
MTrecs new career opportunity Our client are specialists in their industry sector, they are looking to recruit a Sales Administrator on a permanent basis. The Job you'll do Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries. Raising quotations and orders for products correctly, and in a timely fashion for our trade customers. Ensuring customer purchase orders match the processed order. Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue. Invoicing all completed orders in a timely fashion. Maintaining and updating sales and customer records. Providing internal phone-based customer support which may include some technical support on our products. Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary. Identifying any new product opportunities to add to the existing product offer. Upselling where possible. Pro-actively generating new business. Collaborate with the external sales team with regards to orders and customer accounts. Communicate and collaborate with all areas of the business. Working with Production and Logistics team to communicate with our clients with delivery dates and times. To carry out purchasing activities for the effective sourcing and supply of required materials, hire services and other support services. Prepare purchase orders in line with final negotiations with selected approved suppliers, and in line with organisational targets and requirements. Resolving any queries in relation to merchant service, shortages, delivery issues, product queries, quality or pricing discrepancies. Ensure that a professional and consistent approach is taken in relation to all supplier relationships Source and negotiate best purchase prices possible. Help the flow of daily activities to deliver the best quality purchasing service for the business. About You Be able to demonstrate, with examples, experience in the above listed duties and responsibilities. Experience with a similar product/industry/market sector would be advantageous. Be able to demonstrate the ability to multi-task while maintaining attention to detail. Be able to work under pressure with changing priorities to suit customer needs. Excellent customer service skills in all forms of communication. Be able to build and maintain strong, long-lasting customer relationships. Be able to work confidently with technical information relating to our products. Be confident and competent using computers and systems such as Microsoft Word & Excel. Sage 200 experience would be an advantage. Critical thinker with problem-solving skills. Having a real-world focus on continuous improvement is a prerequisite. Confident and able to work independently but ask when unsure. Good time-management and organisational skills. Ability to manage workload to deadlines. Reliable, punctual and self-motivated. Team player with great interpersonal and communications skills. Phone based sales experience would be advantageous. The Rewards and the Benefits This role reports directly to the Purchasing and Sales Office Manager. Hours of work are Monday - Thursday 8:15am - 4.30pm, Friday 8:15am - 3:00pm. 45 minute lunch break. 28 days annual leave, with 3 days being reserved for the period between Christmas and New Year. Company pension contributions. Death in service benefit. Private medical insurance on completion of probationary period. Profit share bonus.
Mar 22, 2026
Full time
MTrecs new career opportunity Our client are specialists in their industry sector, they are looking to recruit a Sales Administrator on a permanent basis. The Job you'll do Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries. Raising quotations and orders for products correctly, and in a timely fashion for our trade customers. Ensuring customer purchase orders match the processed order. Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue. Invoicing all completed orders in a timely fashion. Maintaining and updating sales and customer records. Providing internal phone-based customer support which may include some technical support on our products. Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary. Identifying any new product opportunities to add to the existing product offer. Upselling where possible. Pro-actively generating new business. Collaborate with the external sales team with regards to orders and customer accounts. Communicate and collaborate with all areas of the business. Working with Production and Logistics team to communicate with our clients with delivery dates and times. To carry out purchasing activities for the effective sourcing and supply of required materials, hire services and other support services. Prepare purchase orders in line with final negotiations with selected approved suppliers, and in line with organisational targets and requirements. Resolving any queries in relation to merchant service, shortages, delivery issues, product queries, quality or pricing discrepancies. Ensure that a professional and consistent approach is taken in relation to all supplier relationships Source and negotiate best purchase prices possible. Help the flow of daily activities to deliver the best quality purchasing service for the business. About You Be able to demonstrate, with examples, experience in the above listed duties and responsibilities. Experience with a similar product/industry/market sector would be advantageous. Be able to demonstrate the ability to multi-task while maintaining attention to detail. Be able to work under pressure with changing priorities to suit customer needs. Excellent customer service skills in all forms of communication. Be able to build and maintain strong, long-lasting customer relationships. Be able to work confidently with technical information relating to our products. Be confident and competent using computers and systems such as Microsoft Word & Excel. Sage 200 experience would be an advantage. Critical thinker with problem-solving skills. Having a real-world focus on continuous improvement is a prerequisite. Confident and able to work independently but ask when unsure. Good time-management and organisational skills. Ability to manage workload to deadlines. Reliable, punctual and self-motivated. Team player with great interpersonal and communications skills. Phone based sales experience would be advantageous. The Rewards and the Benefits This role reports directly to the Purchasing and Sales Office Manager. Hours of work are Monday - Thursday 8:15am - 4.30pm, Friday 8:15am - 3:00pm. 45 minute lunch break. 28 days annual leave, with 3 days being reserved for the period between Christmas and New Year. Company pension contributions. Death in service benefit. Private medical insurance on completion of probationary period. Profit share bonus.
Calibre Candidates
Financial Planning Administrator
Calibre Candidates Reading, Berkshire
Financial Planning Administrator Location: nr Woodley, Reading Salary: £35k-£45k Type: Full-time or Part-time (20+ hours) Hybrid: Available after training We are seeking an experienced Financial Planning Administrator to join a well-established busy financial services company servicing high net worth clients, based north-east of Reading. The role is highly client-focused, requiring financial planning coordination expertise and meticulous administration. Varied multi-tasking role. Part-time applicants (20+ hours) are welcome. No sales involved. Hybrid working is offered following training. Responsibilities: Provide administrative support within the Client Support team Build and maintain relationships with high-net-worth clients Research and handle client enquiries efficiently and professionally Accurately update and maintain the Company CRM system Develop awareness of current legislation, regulatory requirements, and FCA procedures Provide ad hoc administrative support to the team as needed Requirements: Previous administration/coordination experience in a financial planning environment Confident, polite, and professional telephone manner Strong organisational skills with excellent attention to detail Enjoys a small business environment. Proven ability to use initiative Own transport - essential Recruitment Note: Due to high response volumes, only shortlisted candidates will be contacted within 5 days. Applications are read carefully, and candidates may be contacted for future opportunities.
Mar 22, 2026
Full time
Financial Planning Administrator Location: nr Woodley, Reading Salary: £35k-£45k Type: Full-time or Part-time (20+ hours) Hybrid: Available after training We are seeking an experienced Financial Planning Administrator to join a well-established busy financial services company servicing high net worth clients, based north-east of Reading. The role is highly client-focused, requiring financial planning coordination expertise and meticulous administration. Varied multi-tasking role. Part-time applicants (20+ hours) are welcome. No sales involved. Hybrid working is offered following training. Responsibilities: Provide administrative support within the Client Support team Build and maintain relationships with high-net-worth clients Research and handle client enquiries efficiently and professionally Accurately update and maintain the Company CRM system Develop awareness of current legislation, regulatory requirements, and FCA procedures Provide ad hoc administrative support to the team as needed Requirements: Previous administration/coordination experience in a financial planning environment Confident, polite, and professional telephone manner Strong organisational skills with excellent attention to detail Enjoys a small business environment. Proven ability to use initiative Own transport - essential Recruitment Note: Due to high response volumes, only shortlisted candidates will be contacted within 5 days. Applications are read carefully, and candidates may be contacted for future opportunities.
Zachary Daniels
HR Office Administrator
Zachary Daniels Wilmslow, Cheshire
HR Office Administrator Wilmslow Salary up to £30,000 Zachary Daniels are recruiting for a HR Office Administrator to join a fast paced & entrepreneurial business based in Wilmslow. This role is perfect for someone who thrives in a busy environment, is passionate about HR and office administration, and enjoys working with people. Whats in it for you? Basic salary of between £26k - £30k experience dependent 25 days holiday + bank holiday + your birthday off! Private Healthcare Wellbeing support Free Breakfast, drinks & snacks in the office Free parking Discounted Childcare Key Responsibilities: Assist the HR team with daily administrative tasks, including maintaining employee records, updating databases, and processing documents. Coordinate recruitment processes by scheduling interviews, managing job postings, and liaising with candidates. Manage employee onboarding and offboarding processes, including preparing contracts, processing background checks, and conducting orientations. Handle general office management duties, such as ordering supplies, managing office equipment, and overseeing facility maintenance. Organise and coordinate HR events, meetings, and training sessions. Maintain confidentiality of sensitive HR information and documents. Greeting visitors to the office Key Qualifications: Previous experience in HR or office administration, or a similar role. Strong organisational skills with the ability to multitask and prioritise work efficiently. Excellent written and verbal communication skills. High level of attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Ability to maintain confidentiality and handle sensitive information with discretion. Strong interpersonal skills and a customer-focused approach. Please apply today with your most up-to-date CV! BH35758
Mar 22, 2026
Full time
HR Office Administrator Wilmslow Salary up to £30,000 Zachary Daniels are recruiting for a HR Office Administrator to join a fast paced & entrepreneurial business based in Wilmslow. This role is perfect for someone who thrives in a busy environment, is passionate about HR and office administration, and enjoys working with people. Whats in it for you? Basic salary of between £26k - £30k experience dependent 25 days holiday + bank holiday + your birthday off! Private Healthcare Wellbeing support Free Breakfast, drinks & snacks in the office Free parking Discounted Childcare Key Responsibilities: Assist the HR team with daily administrative tasks, including maintaining employee records, updating databases, and processing documents. Coordinate recruitment processes by scheduling interviews, managing job postings, and liaising with candidates. Manage employee onboarding and offboarding processes, including preparing contracts, processing background checks, and conducting orientations. Handle general office management duties, such as ordering supplies, managing office equipment, and overseeing facility maintenance. Organise and coordinate HR events, meetings, and training sessions. Maintain confidentiality of sensitive HR information and documents. Greeting visitors to the office Key Qualifications: Previous experience in HR or office administration, or a similar role. Strong organisational skills with the ability to multitask and prioritise work efficiently. Excellent written and verbal communication skills. High level of attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Ability to maintain confidentiality and handle sensitive information with discretion. Strong interpersonal skills and a customer-focused approach. Please apply today with your most up-to-date CV! BH35758
Pure Resourcing Solutions
HR Administrator
Pure Resourcing Solutions Ipswich, Suffolk
HR Administrator Hybrid; 3days a week in the office- Ipswich, 2days from home £30,000pa Temporary ongoing This role provides essential administrative and coordination support to the Colleague Relations (CR) function, ensuring efficient handling of employee relations (ER) cases. The position supports documentation, scheduling, data management, and reporting to maintain strong governance, compliance, and service standards. Key Responsibilities Case Administration Prepare and maintain ER case files and documentation. Coordinate and schedule meetings, hearings, and appeals. Draft standard correspondence under advisor guidance. Data Management & Reporting Maintain accurate records within HR systems and case management tools. Support MI reporting by collating data on case volumes, timelines, and outcomes. Ensure all documentation is compliant with confidentiality and data protection standards. Process & Compliance Support Ensure consistent use of case management processes and templates. Assist with policy and process updates, formatting, and version control. Provide audit support ensuring documentation accuracy and completeness. Team Support Act as a first point of contact for CR queries. Support diary management and organise team meetings or training sessions. Help facilitate knowledge-sharing activities. Continuous Improvement Suggest process enhancements to increase efficiency. Assist in developing toolkits, FAQs, and guidance documents. Provide feedback to help improve systems and workflow. Skills & Experience Essential Strong administrative background, ideally within HR or professional services. Experience handling confidential information with GDPR awareness. Strong IT capability (Microsoft 365: Word, Excel, Outlook, Teams, SharePoint). Excellent organisation, accuracy, and time?management skills. Desirable Experience in HR, ER, or legal environments. Familiarity with HRIS or case management systems. Working toward CIPD Level 3 or interest in HR career development- desirable. Soft Skills High attention to detail. Strong written communication. Ability to juggle multiple deadlines. Professional, discreet, and proactive team player.
Mar 22, 2026
Seasonal
HR Administrator Hybrid; 3days a week in the office- Ipswich, 2days from home £30,000pa Temporary ongoing This role provides essential administrative and coordination support to the Colleague Relations (CR) function, ensuring efficient handling of employee relations (ER) cases. The position supports documentation, scheduling, data management, and reporting to maintain strong governance, compliance, and service standards. Key Responsibilities Case Administration Prepare and maintain ER case files and documentation. Coordinate and schedule meetings, hearings, and appeals. Draft standard correspondence under advisor guidance. Data Management & Reporting Maintain accurate records within HR systems and case management tools. Support MI reporting by collating data on case volumes, timelines, and outcomes. Ensure all documentation is compliant with confidentiality and data protection standards. Process & Compliance Support Ensure consistent use of case management processes and templates. Assist with policy and process updates, formatting, and version control. Provide audit support ensuring documentation accuracy and completeness. Team Support Act as a first point of contact for CR queries. Support diary management and organise team meetings or training sessions. Help facilitate knowledge-sharing activities. Continuous Improvement Suggest process enhancements to increase efficiency. Assist in developing toolkits, FAQs, and guidance documents. Provide feedback to help improve systems and workflow. Skills & Experience Essential Strong administrative background, ideally within HR or professional services. Experience handling confidential information with GDPR awareness. Strong IT capability (Microsoft 365: Word, Excel, Outlook, Teams, SharePoint). Excellent organisation, accuracy, and time?management skills. Desirable Experience in HR, ER, or legal environments. Familiarity with HRIS or case management systems. Working toward CIPD Level 3 or interest in HR career development- desirable. Soft Skills High attention to detail. Strong written communication. Ability to juggle multiple deadlines. Professional, discreet, and proactive team player.
Reed
Customer Service Administrator
Reed Manchester, Lancashire
Role - Customer Service Administrator Location: Manchester Employment Type: Permanent Salary - DOE Hours - 7.30am-4pm Reed are currently working with a long-established and respected manufacturer of high-quality commercial vehicle bodies. The business prides itself on exceptional service and efficient delivery of bespoke vehicle body solutions. Role Overview : The role involves managing customer enquiries, overseeing the full order lifecycle, scheduling production and delivery slots, and ensuring clients are continuously updated on the progress of their orders. This position is ideal for someone who thrives in a fast-paced manufacturing environment, is confident communicating over phone and email, and enjoys keeping processes organised and running smoothly. Key Responsibilities Customer Service & Communication Deliver a high standard of service, ensuring all customer queries are resolved promptly and professionally. Build strong ongoing relationships with clients, understanding their needs and timelines. Order & Production Administration Process new orders accurately into internal systems. Monitor orders from end-to-end, ensuring all information is correctly passed to production teams. Communicate proactively with customers regarding progress, delays, or changes to schedules. Produce and update customer documentation, including order confirmations and delivery notes. Scheduling & Coordination Coordinate and schedule work orders into production in line with capacity and lead times. Liaise with internal departments including Production, Planning, and Logistics. Arrange and confirm delivery dates with customers, ensuring realistic and achievable commitments are made. General Administration Maintain up-to-date and accurate records across internal systems. Update spreadsheets, trackers, and schedules as required. Support the wider sales and operations teams with administrative tasks. Key Skills & Experience Experience in a customer service, sales administration, or order-processing role (B2B manufacturing or engineering preferred but not essential). Strong communication skills, both written and verbal. Excellent organisational skills with an ability to prioritise tasks effectively. Confidence working with scheduling, planning, or CRM systems. High level of attention to detail and accuracy. Comfortable working in a fast-moving environment, managing multiple tasks simultaneously.
Mar 22, 2026
Full time
Role - Customer Service Administrator Location: Manchester Employment Type: Permanent Salary - DOE Hours - 7.30am-4pm Reed are currently working with a long-established and respected manufacturer of high-quality commercial vehicle bodies. The business prides itself on exceptional service and efficient delivery of bespoke vehicle body solutions. Role Overview : The role involves managing customer enquiries, overseeing the full order lifecycle, scheduling production and delivery slots, and ensuring clients are continuously updated on the progress of their orders. This position is ideal for someone who thrives in a fast-paced manufacturing environment, is confident communicating over phone and email, and enjoys keeping processes organised and running smoothly. Key Responsibilities Customer Service & Communication Deliver a high standard of service, ensuring all customer queries are resolved promptly and professionally. Build strong ongoing relationships with clients, understanding their needs and timelines. Order & Production Administration Process new orders accurately into internal systems. Monitor orders from end-to-end, ensuring all information is correctly passed to production teams. Communicate proactively with customers regarding progress, delays, or changes to schedules. Produce and update customer documentation, including order confirmations and delivery notes. Scheduling & Coordination Coordinate and schedule work orders into production in line with capacity and lead times. Liaise with internal departments including Production, Planning, and Logistics. Arrange and confirm delivery dates with customers, ensuring realistic and achievable commitments are made. General Administration Maintain up-to-date and accurate records across internal systems. Update spreadsheets, trackers, and schedules as required. Support the wider sales and operations teams with administrative tasks. Key Skills & Experience Experience in a customer service, sales administration, or order-processing role (B2B manufacturing or engineering preferred but not essential). Strong communication skills, both written and verbal. Excellent organisational skills with an ability to prioritise tasks effectively. Confidence working with scheduling, planning, or CRM systems. High level of attention to detail and accuracy. Comfortable working in a fast-moving environment, managing multiple tasks simultaneously.
Montpellier Resourcing
Client Investment Administrator
Montpellier Resourcing
Up to £35,000 plus excellent bonus and benefits Hybrid working available Due to exciting expansion and increasing business needs, a fantastic opportunity has arisen for a Client Investment Administrators to join a dynamic and highly regarded investment company in the heart of London. We are seeking a highly organised and detail-oriented Investment Administrator to join this fantastic team, working to support the Investment Managers and Client Service Executives to deliver exceptional customer service. Candidates must have experience working within a similar role in financial services or investment management. Duties of the Client Investment Administrator to include: Deliver seamless client administration: Manage the end-to-end client lifecycle with precision, including onboarding, asset transfers, payments, account maintenance, and estate administration. Act as a proactive point of contact for client queries, resolving administrative issues and collaborating with the investment team for specialist technical matters. Provide accurate communications: Interact professionally with clients to provide timely updates, ensuring all information shared remains strictly within regulatory and "Information Giving" guidelines. Take ownership of team diaries, proactively scheduling meetings and managing all aspects of travel and itineraries. Attend meetings to record accurate minutes, ensuring action items are captured and followed up on. Ensure the integrity of our filing systems by archiving and organizing all client correspondence in a timely and compliant manner. Lead large-scale communication projects, ensuring all data is meticulously updated and correspondence reaches clients accurately. Create and refine professional presentations and literature to support the team during client meetings. Requirements for the successful Client Investment Administrator: Prior assistant or administrative experience working within financial services, investment, or wealth management role. Knowledge of relevant regulatory frameworks. High attention to details, levels of accuracy and organisational skills What's in it for you: Company Pension: 9% non-contributory or 10% if you contribute 5% Flexible holidays with the option to purchase up to 5 additional days Private medical insurance, life assurance 8x salary and income protection 75% salary. Gym discounts Opportunity to join various social groups and committees, including: football, netball, running, quiz nights, charity bake sales and more! This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency
Mar 22, 2026
Full time
Up to £35,000 plus excellent bonus and benefits Hybrid working available Due to exciting expansion and increasing business needs, a fantastic opportunity has arisen for a Client Investment Administrators to join a dynamic and highly regarded investment company in the heart of London. We are seeking a highly organised and detail-oriented Investment Administrator to join this fantastic team, working to support the Investment Managers and Client Service Executives to deliver exceptional customer service. Candidates must have experience working within a similar role in financial services or investment management. Duties of the Client Investment Administrator to include: Deliver seamless client administration: Manage the end-to-end client lifecycle with precision, including onboarding, asset transfers, payments, account maintenance, and estate administration. Act as a proactive point of contact for client queries, resolving administrative issues and collaborating with the investment team for specialist technical matters. Provide accurate communications: Interact professionally with clients to provide timely updates, ensuring all information shared remains strictly within regulatory and "Information Giving" guidelines. Take ownership of team diaries, proactively scheduling meetings and managing all aspects of travel and itineraries. Attend meetings to record accurate minutes, ensuring action items are captured and followed up on. Ensure the integrity of our filing systems by archiving and organizing all client correspondence in a timely and compliant manner. Lead large-scale communication projects, ensuring all data is meticulously updated and correspondence reaches clients accurately. Create and refine professional presentations and literature to support the team during client meetings. Requirements for the successful Client Investment Administrator: Prior assistant or administrative experience working within financial services, investment, or wealth management role. Knowledge of relevant regulatory frameworks. High attention to details, levels of accuracy and organisational skills What's in it for you: Company Pension: 9% non-contributory or 10% if you contribute 5% Flexible holidays with the option to purchase up to 5 additional days Private medical insurance, life assurance 8x salary and income protection 75% salary. Gym discounts Opportunity to join various social groups and committees, including: football, netball, running, quiz nights, charity bake sales and more! This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency
Countrywide HQ
Customer Complaints Administrator
Countrywide HQ Nottingham, Nottinghamshire
Job Description Do you have a strong customer service background? Are you interested in learning about the lettings business, including letting properties and property management? Do you enjoy investigating and finding resolutions?Countrywide, is part of the UK's largest Property Services Group, and we are looking for a Customer Complaints Administrator, to join our friendly team.Whilst we strive to provide a market-leading service, despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we re on the lookout for those with great communication skills!Salary Range: £24,475 - £25,575 (increasing to £26,000 on passing Level 3 qualification in Lettings and Property Management.)Working Pattern: Monday - Friday: 9.00am - 5.30pmLocation: Office based in Annesley - NG15 0DT Responsibilities of a Customer Complaints Administrator: Work within a team office environment handling and investigating your own caseload of customer concerns/complaints. Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales. Speaking with customers, and other areas of the letting's business to form a complete investigation using evidence. Formulating a thorough written response to concerns/complaints whereby you explain your findings. Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills - both written and verbally. Good at building and maintaining relationships with customers and stakeholders across the business. Effective time management and managing expectations. Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given. Self-motivated - able to work independently whilst maintaining a role as part of our team. Opportunities of being a Customer Complaints Administrator: Full training provided in all areas of residential lettings. Excellent career progression, with opportunities across the business. Qualifications in residential lettings. Benefits of working Connells Group UK: Day off on your Birthday! Pension Scheme. Great work life balance. Perks at Work - Discounts on products and services inc electrical & travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Cycle to work scheme. Countrywide is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00741
Mar 22, 2026
Full time
Job Description Do you have a strong customer service background? Are you interested in learning about the lettings business, including letting properties and property management? Do you enjoy investigating and finding resolutions?Countrywide, is part of the UK's largest Property Services Group, and we are looking for a Customer Complaints Administrator, to join our friendly team.Whilst we strive to provide a market-leading service, despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we re on the lookout for those with great communication skills!Salary Range: £24,475 - £25,575 (increasing to £26,000 on passing Level 3 qualification in Lettings and Property Management.)Working Pattern: Monday - Friday: 9.00am - 5.30pmLocation: Office based in Annesley - NG15 0DT Responsibilities of a Customer Complaints Administrator: Work within a team office environment handling and investigating your own caseload of customer concerns/complaints. Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales. Speaking with customers, and other areas of the letting's business to form a complete investigation using evidence. Formulating a thorough written response to concerns/complaints whereby you explain your findings. Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills - both written and verbally. Good at building and maintaining relationships with customers and stakeholders across the business. Effective time management and managing expectations. Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given. Self-motivated - able to work independently whilst maintaining a role as part of our team. Opportunities of being a Customer Complaints Administrator: Full training provided in all areas of residential lettings. Excellent career progression, with opportunities across the business. Qualifications in residential lettings. Benefits of working Connells Group UK: Day off on your Birthday! Pension Scheme. Great work life balance. Perks at Work - Discounts on products and services inc electrical & travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Cycle to work scheme. Countrywide is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00741
H2eCommerce
Human Resources Administrator
H2eCommerce Crewe, Cheshire
Due to exceptional growth, we are looking to recruit a Human Resources Administrator to provide support for our amazing people. Reporting to the Head of HR, the Human Resources Administrator is responsible for providing general administrative support to the HR team, ensuring the smooth running of HR processes across the full employee life cycle. This is a very interesting and varied role and would suit someone who is detail orientated with strong administrative experience. This vacancy is an excellent opportunity for someone who has a genuine interest in HR and who is interested in building a career in Human Resources. The role is mainly remote, with regular visits to our Crewe and Winsford offices for meetings and training. About the Role Manage employee records, HR systems, communications and documentation accurately, adhering to best practice and GDPR requirements. Provide administrative support at all stages of the employee life cycle. Recruitment: provide support to the recruitment process as required, organise interviews and request proof of right to work information. Onboarding: process and track new starter paperwork. Ensure employees are added to HR system, HRISS etc. Provide a fantastic welcome to new starters. Induction: track and invite new starters to induction activities. Assist with job offers, as required. Manage and track Probation/Appraisal paperwork. Escalate any issues and forward necessary information to the relevant person. Provide employee support with staff benefits and update information. HR system/ HRISS: update systems accurately and in a timely manner. Update holiday system with accurate allocation information. Training: provide administration support, update training matrix and add staff to training courses, as needed. Foundation level staff queries: provide a first point of contact for employees. Direct queries, as appropriate, to the relevant team member. Leavers: Complete exit paperwork, organise exit interviews and remove from all systems. Keep records as required. Maintain the staff intranet with updated information, vacancies, benefits and policy. Coordinate pre employment checks- right to work information, share codes, digital passport checks and references. Maintain employee files neatly and in an organised manner. Save all necessary information. Assist with Company statistics and reporting activities. Benefits Competitive salary with annual salary reviews 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year One day birthday leave each year Death in service insurance at 3 x annual salary Pension Simply Health Plan Generous long service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team building events Casual dress Requirements Skills Required: Recent experience of working in a human resource department or experience in a similar administrative role. Able to communicate and provide support at an executive level. Experience of using digital systems. You will need a natural ability to take to systems as this is a core part of this role. Ability to organise and prioritise workload. High levels of integrity, professionalism and able to maintain a high level of confidentiality. Takes pride in work and has a keen eye for detail. Naturally positive communicator. Above moderate level of IT competence and numeracy Comfortable using Microsoft systems; especially Office, Word, Forms, and Excel. Excellent standards of customer service. Advantageous but not essential: Level 3 CIPD Experience of using Success Factors HR system
Mar 22, 2026
Full time
Due to exceptional growth, we are looking to recruit a Human Resources Administrator to provide support for our amazing people. Reporting to the Head of HR, the Human Resources Administrator is responsible for providing general administrative support to the HR team, ensuring the smooth running of HR processes across the full employee life cycle. This is a very interesting and varied role and would suit someone who is detail orientated with strong administrative experience. This vacancy is an excellent opportunity for someone who has a genuine interest in HR and who is interested in building a career in Human Resources. The role is mainly remote, with regular visits to our Crewe and Winsford offices for meetings and training. About the Role Manage employee records, HR systems, communications and documentation accurately, adhering to best practice and GDPR requirements. Provide administrative support at all stages of the employee life cycle. Recruitment: provide support to the recruitment process as required, organise interviews and request proof of right to work information. Onboarding: process and track new starter paperwork. Ensure employees are added to HR system, HRISS etc. Provide a fantastic welcome to new starters. Induction: track and invite new starters to induction activities. Assist with job offers, as required. Manage and track Probation/Appraisal paperwork. Escalate any issues and forward necessary information to the relevant person. Provide employee support with staff benefits and update information. HR system/ HRISS: update systems accurately and in a timely manner. Update holiday system with accurate allocation information. Training: provide administration support, update training matrix and add staff to training courses, as needed. Foundation level staff queries: provide a first point of contact for employees. Direct queries, as appropriate, to the relevant team member. Leavers: Complete exit paperwork, organise exit interviews and remove from all systems. Keep records as required. Maintain the staff intranet with updated information, vacancies, benefits and policy. Coordinate pre employment checks- right to work information, share codes, digital passport checks and references. Maintain employee files neatly and in an organised manner. Save all necessary information. Assist with Company statistics and reporting activities. Benefits Competitive salary with annual salary reviews 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year One day birthday leave each year Death in service insurance at 3 x annual salary Pension Simply Health Plan Generous long service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team building events Casual dress Requirements Skills Required: Recent experience of working in a human resource department or experience in a similar administrative role. Able to communicate and provide support at an executive level. Experience of using digital systems. You will need a natural ability to take to systems as this is a core part of this role. Ability to organise and prioritise workload. High levels of integrity, professionalism and able to maintain a high level of confidentiality. Takes pride in work and has a keen eye for detail. Naturally positive communicator. Above moderate level of IT competence and numeracy Comfortable using Microsoft systems; especially Office, Word, Forms, and Excel. Excellent standards of customer service. Advantageous but not essential: Level 3 CIPD Experience of using Success Factors HR system
Aston Charles Ltd
Senior Insurance Administrator (Award-Winning Broker)
Aston Charles Ltd Leeds, Yorkshire
There's admin' roles, and there's this - a key position that underpins the smooth running of one of the UK's fastest growing insurance brokerages. At this friendly and supportive brokerage, recognised as 'destination employer' and a real local success story, the Admin' Team is seen very much as core business function and your opinions and well-being are viewed as of high importance. Indeed, this Senior Admin' role is the brainchild of the Managing Director, and he will take a vested interest in ensuring you thrive and feel fulfilled in your role. Whilst the Insurance Admin' Team has been established for a number of years, this is an additional role so the finer points can be tweaked to suit your skills, experiences and ambitions. However, those seeking a basic 'paper shuffling' admin' role need not apply! From dealing with insurer correspondence through to handling declaration and creating bespoke client literature, this is certainly a more 'involved' position than similarly titled positions with competing brokers. As well as those currently working in an administrative role at present, we are also keen to hear from candidates from other areas of insurance (such as Brokers, Assistant Underwriters or Claims Handlers) who wish to take their careers in a different, less stressful direction. Given the seniority of this position, it is essential that you have some experience of working in an insurance environment - with candidates from broking, insurance company or claims backgrounds welcome to apply. Clearly, exceptional administration skills are a 'must have', as is a keen eye for detail, excellent task management & organisational skills, and the ability to help put together client documentation. You should also have excellent communication skills, both written and verbal, alongside being confident with common IT packages. In return, you will receive a generous basic salary (anticipated to be up to £30,000) plus a range of benefits. As this company is enjoying a sustained period of growth, for the ambitious there is unrivalled opportunities to progress and develop within the role. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Mar 22, 2026
Full time
There's admin' roles, and there's this - a key position that underpins the smooth running of one of the UK's fastest growing insurance brokerages. At this friendly and supportive brokerage, recognised as 'destination employer' and a real local success story, the Admin' Team is seen very much as core business function and your opinions and well-being are viewed as of high importance. Indeed, this Senior Admin' role is the brainchild of the Managing Director, and he will take a vested interest in ensuring you thrive and feel fulfilled in your role. Whilst the Insurance Admin' Team has been established for a number of years, this is an additional role so the finer points can be tweaked to suit your skills, experiences and ambitions. However, those seeking a basic 'paper shuffling' admin' role need not apply! From dealing with insurer correspondence through to handling declaration and creating bespoke client literature, this is certainly a more 'involved' position than similarly titled positions with competing brokers. As well as those currently working in an administrative role at present, we are also keen to hear from candidates from other areas of insurance (such as Brokers, Assistant Underwriters or Claims Handlers) who wish to take their careers in a different, less stressful direction. Given the seniority of this position, it is essential that you have some experience of working in an insurance environment - with candidates from broking, insurance company or claims backgrounds welcome to apply. Clearly, exceptional administration skills are a 'must have', as is a keen eye for detail, excellent task management & organisational skills, and the ability to help put together client documentation. You should also have excellent communication skills, both written and verbal, alongside being confident with common IT packages. In return, you will receive a generous basic salary (anticipated to be up to £30,000) plus a range of benefits. As this company is enjoying a sustained period of growth, for the ambitious there is unrivalled opportunities to progress and develop within the role. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
NJR Recruitment
Senior IFA Administrator
NJR Recruitment
Senior IFA Administrator Location: Birmingham, Hybrid work, Salary: Up to £35,000 The Opportunity An exciting opportunity has arisen for an experienced Senior Financial Administrator to join a growing financial Planning organisation based in the Birmingham area. Our client have an exciting opportunity for a Senior IFA Administrator to join their growing organisation, you will play a key role in supporting advisers to deliver suitable and compliant recommendations, while also contributing to operational improvements and team development. You will take ownership of complex cases, mentor junior team members, and help drive best practice across the business. Our Client are seeking an individual who has aspirations to develop in to becoming a Team Leader within the next 2 years. Key Responsibilities Leadership & Team Support Supervise and mentor junior administrators, providing training and ongoing support Lead client servicing initiatives and oversee complex case management Support management with operational improvements and process enhancements Provide strategic input into workflow planning and team performance Client & Adviser Support Support advisers in delivering compliant and suitable client recommendations Manage escalated client queries and provide effective resolutions Build strong relationships with clients, advisers, and providers Collaborate on client retention strategies and business development opportunities Administration & Processing Collate plan information, obtain quotes, and process letters of authority Submit new business, track progress, and follow up with providers Maintain accurate client records and upload documentation to back-office systems Verify plan documentation and ensure accuracy across all records Perform anti-money laundering checks and complete compliance documentation Provide general administrative support to advisers as required Compliance & Governance Ensure all work adheres to FCA regulations and internal compliance procedures Support internal audits and maintain high compliance standards Ensure client files and records are accurate, compliant, and up to date Handle complaints and expressions of dissatisfaction in line with FCA guidelines Maintain knowledge of regulatory updates and industry changes Process Improvement Identify inefficiencies and implement improved ways of working Optimise workflows and resource allocation across the team Drive best practice and continuous improvement initiatives Key Objectives Provide leadership and direction to junior team members Ensure compliance with complex regulatory requirements Deliver an outstanding client experience through efficient processes Take ownership of tasks and proactively drive results Build strong relationships with internal and external stakeholders Demonstrate a strong understanding of Consumer Duty and its outcomes Experience, Skills & Knowledge Minimum 3+ years' experience within an IFA or financial services administration role Experience handling complex cases within a regulated environment Strong knowledge of financial services products and compliance requirements Progress towards or completion of CII qualifications (Certificate or Diploma) desirable Advanced understanding of FCA regulations and Consumer Duty Strong IT skills and experience using back-office systems (e.g. Intelligent Office) Excellent communication skills with the ability to engage stakeholders at all levels Proven ability to mentor, coach, and support team members Personal Attributes Highly organised with strong planning and prioritisation skills Proactive, with the ability to work independently and take ownership Strong attention to detail and commitment to accuracy Collaborative team player with a positive and professional approach Motivated to support others and progress into a leadership role This is an excellent opportunity for a senior administrator looking to step into a more strategic and leadership-focused role within a progressive and supportive financial services environment. Apply today via NJR Recruitment or call quoting the reference NJR16552 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Mar 22, 2026
Full time
Senior IFA Administrator Location: Birmingham, Hybrid work, Salary: Up to £35,000 The Opportunity An exciting opportunity has arisen for an experienced Senior Financial Administrator to join a growing financial Planning organisation based in the Birmingham area. Our client have an exciting opportunity for a Senior IFA Administrator to join their growing organisation, you will play a key role in supporting advisers to deliver suitable and compliant recommendations, while also contributing to operational improvements and team development. You will take ownership of complex cases, mentor junior team members, and help drive best practice across the business. Our Client are seeking an individual who has aspirations to develop in to becoming a Team Leader within the next 2 years. Key Responsibilities Leadership & Team Support Supervise and mentor junior administrators, providing training and ongoing support Lead client servicing initiatives and oversee complex case management Support management with operational improvements and process enhancements Provide strategic input into workflow planning and team performance Client & Adviser Support Support advisers in delivering compliant and suitable client recommendations Manage escalated client queries and provide effective resolutions Build strong relationships with clients, advisers, and providers Collaborate on client retention strategies and business development opportunities Administration & Processing Collate plan information, obtain quotes, and process letters of authority Submit new business, track progress, and follow up with providers Maintain accurate client records and upload documentation to back-office systems Verify plan documentation and ensure accuracy across all records Perform anti-money laundering checks and complete compliance documentation Provide general administrative support to advisers as required Compliance & Governance Ensure all work adheres to FCA regulations and internal compliance procedures Support internal audits and maintain high compliance standards Ensure client files and records are accurate, compliant, and up to date Handle complaints and expressions of dissatisfaction in line with FCA guidelines Maintain knowledge of regulatory updates and industry changes Process Improvement Identify inefficiencies and implement improved ways of working Optimise workflows and resource allocation across the team Drive best practice and continuous improvement initiatives Key Objectives Provide leadership and direction to junior team members Ensure compliance with complex regulatory requirements Deliver an outstanding client experience through efficient processes Take ownership of tasks and proactively drive results Build strong relationships with internal and external stakeholders Demonstrate a strong understanding of Consumer Duty and its outcomes Experience, Skills & Knowledge Minimum 3+ years' experience within an IFA or financial services administration role Experience handling complex cases within a regulated environment Strong knowledge of financial services products and compliance requirements Progress towards or completion of CII qualifications (Certificate or Diploma) desirable Advanced understanding of FCA regulations and Consumer Duty Strong IT skills and experience using back-office systems (e.g. Intelligent Office) Excellent communication skills with the ability to engage stakeholders at all levels Proven ability to mentor, coach, and support team members Personal Attributes Highly organised with strong planning and prioritisation skills Proactive, with the ability to work independently and take ownership Strong attention to detail and commitment to accuracy Collaborative team player with a positive and professional approach Motivated to support others and progress into a leadership role This is an excellent opportunity for a senior administrator looking to step into a more strategic and leadership-focused role within a progressive and supportive financial services environment. Apply today via NJR Recruitment or call quoting the reference NJR16552 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
NJR Recruitment
Client Care Administrator - Pensions & Investments
NJR Recruitment Manchester, Lancashire
Client Care Administrator - Pensions & Investments South Manchester (Hybrid working) Free onsite and secure parking Salary: up to £30,000 An ambitious and fast-growing financial planning business based in South Manchester is looking to recruit an experienced Client Care Manager to join its expanding team. This is a pivotal, client-facing role at the heart of the business, supporting advisers, paraplanners and clients to ensure a smooth, accurate and professional service experience. The role offers strong development opportunities within a supportive environment and exposure to high-quality financial planning processes. The Role The Client Care Manager position focuses on three core areas that make up the majority of day-to-day activity: Appointment Making & Adviser Diary Management Booking annual reviews, acquisition introductions, analysis meetings and sign-up meetings (face-to-face and virtual) Coordinating adviser meetings efficiently, grouping clients by location where possible Managing appointment requests via internal workload trackers and adviser request forms Reviewing upcoming annual reviews three months in advance and agreeing formats and schedules with advisers Maintaining accurate, organised and up-to-date adviser diaries Letters of Authority (LOA) & Transfers of Service (ToS) Managing LOA and ToS trackers and issuing requests to providers Processing LOAs for onboarding clients, ad-hoc adviser requests and acquisition cases Proactively chasing providers for outstanding information Ensuring authority is in place across all relevant client plans Requesting and collating policy information where required Maintaining accurate records across all systems and trackers Processing Provider Documentation (Client Care Handover) Processing provider documentation following handover from paraplanners and client servicing teams Managing internal work requests and ensuring timely completion Completing tasks including fee increases, fund switches and Bed & ISA transactions Reviewing paraplanning work prior to submission to providers Additional Responsibilities Answering incoming calls on the main office line and directing queries appropriately Logging and distributing incoming and outgoing post Attending weekly adviser catch-ups to review workloads and priorities Issuing client surveys following reviews, new business, fee changes and no-change reviews Supporting the wider Client Care and Client Servicing teams when required Ordering stationery and assisting with general office requirements Ensuring all client data is accurate, compliant and maintained to company standards Key Skills & Attributes Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills Confident using Microsoft Excel, Word and cloud-based systems (e.g. Google Sheets) High attention to detail and accuracy Proactive, collaborative and team-focused approach Comfortable working in a fast-paced, growing environment Motivated by delivering positive client outcomes and strong adviser support Package & Benefits Competitive salary Hybrid working (office-based in South Manchester, hybrid available after probation) 25 days holiday plus bank holidays Birthday holiday Group pension scheme (5% employer contribution) On-site gym Health Shield plan Free on-site parking Apply today via NJR Recruitment quoting the reference NJR16554 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Mar 22, 2026
Full time
Client Care Administrator - Pensions & Investments South Manchester (Hybrid working) Free onsite and secure parking Salary: up to £30,000 An ambitious and fast-growing financial planning business based in South Manchester is looking to recruit an experienced Client Care Manager to join its expanding team. This is a pivotal, client-facing role at the heart of the business, supporting advisers, paraplanners and clients to ensure a smooth, accurate and professional service experience. The role offers strong development opportunities within a supportive environment and exposure to high-quality financial planning processes. The Role The Client Care Manager position focuses on three core areas that make up the majority of day-to-day activity: Appointment Making & Adviser Diary Management Booking annual reviews, acquisition introductions, analysis meetings and sign-up meetings (face-to-face and virtual) Coordinating adviser meetings efficiently, grouping clients by location where possible Managing appointment requests via internal workload trackers and adviser request forms Reviewing upcoming annual reviews three months in advance and agreeing formats and schedules with advisers Maintaining accurate, organised and up-to-date adviser diaries Letters of Authority (LOA) & Transfers of Service (ToS) Managing LOA and ToS trackers and issuing requests to providers Processing LOAs for onboarding clients, ad-hoc adviser requests and acquisition cases Proactively chasing providers for outstanding information Ensuring authority is in place across all relevant client plans Requesting and collating policy information where required Maintaining accurate records across all systems and trackers Processing Provider Documentation (Client Care Handover) Processing provider documentation following handover from paraplanners and client servicing teams Managing internal work requests and ensuring timely completion Completing tasks including fee increases, fund switches and Bed & ISA transactions Reviewing paraplanning work prior to submission to providers Additional Responsibilities Answering incoming calls on the main office line and directing queries appropriately Logging and distributing incoming and outgoing post Attending weekly adviser catch-ups to review workloads and priorities Issuing client surveys following reviews, new business, fee changes and no-change reviews Supporting the wider Client Care and Client Servicing teams when required Ordering stationery and assisting with general office requirements Ensuring all client data is accurate, compliant and maintained to company standards Key Skills & Attributes Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills Confident using Microsoft Excel, Word and cloud-based systems (e.g. Google Sheets) High attention to detail and accuracy Proactive, collaborative and team-focused approach Comfortable working in a fast-paced, growing environment Motivated by delivering positive client outcomes and strong adviser support Package & Benefits Competitive salary Hybrid working (office-based in South Manchester, hybrid available after probation) 25 days holiday plus bank holidays Birthday holiday Group pension scheme (5% employer contribution) On-site gym Health Shield plan Free on-site parking Apply today via NJR Recruitment quoting the reference NJR16554 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Financial Divisions
Senior IFA Administrator - Wealth Management Firm Maidstone £40,000 (flexible) + bonus
Financial Divisions Maidstone, Kent
£40,000 (flexible for the right candidate) + bonus 25 days holiday + bank holidays Pension & excellent benefits A highly respected Chartered wealth planning firm with multiple offices across Kent is looking to hire an experienced Senior IFA Administrator to join their growing team. This is a business with a strong reputation for delivering high-quality, whole-of-market advice to a diverse client base including HNW individuals, retirees, families, and SME owners across the South East and London. With around 2,000 clients and over £600m AUM, they offer a stable, professional environment with a genuine focus on client outcomes rather than sales targets. The firm provides advice across pensions, investments, tax planning, retirement planning, cashflow modelling, protection, and more specialist areas such as VCT and EIS. They benefit from long-standing relationships with accountancy and legal firms, generating a consistent flow of quality referrals. You'll be joining a collaborative support function made up of experienced administrators and paraplanners, working within a pooled team environment across two offices. The business places a strong emphasis on development, offering ongoing support with exams and CPD. The Role This is a newly created position, offering the opportunity to play a key role in supporting advisers and ensuring the smooth delivery of client service. You'll be responsible for managing the end-to-end administration process, working closely with advisers and paraplanners across a wide range of cases. A strong understanding of financial planning processes and attention to detail will be essential. What We're Looking For Minimum 3 years' experience within an IFA/wealth management environment Strong knowledge of end-to-end financial planning administration Experience working with platforms such as Intelligent Office, Novia, Fidelity, Transact or Aviva (IO highly desirable) Organised, proactive, and able to manage multiple cases efficiently A team player who thrives in a collaborative environment Why Apply? Join a well-established, Chartered firm with an excellent reputation Supportive, team-driven culture with real career development opportunities No sales-driven environment - strong focus on client outcomes Work alongside experienced advisers and paraplanners Contact Sam at Financial Divisions.
Mar 22, 2026
Full time
£40,000 (flexible for the right candidate) + bonus 25 days holiday + bank holidays Pension & excellent benefits A highly respected Chartered wealth planning firm with multiple offices across Kent is looking to hire an experienced Senior IFA Administrator to join their growing team. This is a business with a strong reputation for delivering high-quality, whole-of-market advice to a diverse client base including HNW individuals, retirees, families, and SME owners across the South East and London. With around 2,000 clients and over £600m AUM, they offer a stable, professional environment with a genuine focus on client outcomes rather than sales targets. The firm provides advice across pensions, investments, tax planning, retirement planning, cashflow modelling, protection, and more specialist areas such as VCT and EIS. They benefit from long-standing relationships with accountancy and legal firms, generating a consistent flow of quality referrals. You'll be joining a collaborative support function made up of experienced administrators and paraplanners, working within a pooled team environment across two offices. The business places a strong emphasis on development, offering ongoing support with exams and CPD. The Role This is a newly created position, offering the opportunity to play a key role in supporting advisers and ensuring the smooth delivery of client service. You'll be responsible for managing the end-to-end administration process, working closely with advisers and paraplanners across a wide range of cases. A strong understanding of financial planning processes and attention to detail will be essential. What We're Looking For Minimum 3 years' experience within an IFA/wealth management environment Strong knowledge of end-to-end financial planning administration Experience working with platforms such as Intelligent Office, Novia, Fidelity, Transact or Aviva (IO highly desirable) Organised, proactive, and able to manage multiple cases efficiently A team player who thrives in a collaborative environment Why Apply? Join a well-established, Chartered firm with an excellent reputation Supportive, team-driven culture with real career development opportunities No sales-driven environment - strong focus on client outcomes Work alongside experienced advisers and paraplanners Contact Sam at Financial Divisions.
Focus Resourcing
Senior Pensions Administrator
Focus Resourcing Reading, Berkshire
DC Pensions Administrator Putting members first. Delivering excellence every day. At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DC Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members. This role is ideal for someone with existing DC pensions experience who is keen to develop their career within a professional, forward-thinking organisation. The Role As a DC Pensions Administrator, you'll be responsible for delivering accurate, timely, and customer-focused pension administration services across a portfolio of schemes. Your responsibilities will include: Managing a wide range of DC administration activities, including leavers, retirements, transfers (in and out), and deaths Updating pension administration systems and databases accurately Logging, scanning, and managing post and correspondence Handling internal and external telephone and written enquiries professionally Running automated system calculations and completing manual benefit calculations where required Producing customer correspondence to draft or final letter standards using electronic document management systems Monitoring procedural developments and supporting the implementation of changes Returning original documentation and certificates to members securely Amending and, with experience, checking non-financial transactions such as changes of address Developing knowledge of assigned clients and their pension schemes Supporting project work and wider team initiatives Providing informal mentoring and support to junior team members Working collaboratively with internal and external teams (e.g. Payroll, Accounts, Admin Support) Accurately recording time and meeting utilisation targets Contributing to non-client activities such as training, technical committees, and events About You Essential experience and skills: Proven experience in Defined Contribution (DC) pensions administration, covering leavers, retirements, deaths, and transfers (Typically 2+ years' experience, though all applications are considered on merit) A basic knowledge and awareness of the pensions industry Strong numerical aptitude, demonstrated through work experience or qualifications IT-confident, particularly in Microsoft Word, Excel, and Outlook Highly organised with excellent planning and prioritisation skills Able to manage multiple tasks and meet deadlines Accurate, detail-focused, and quality-driven Strong written and verbal communication skills Customer-focused mindset with a commitment to exceeding expectations A proactive, enthusiastic, and flexible approach to work Able to take ownership of tasks and see work through to completion A collaborative team player with good problem-solving skills Qualifications Educated to A-Level, Degree, or equivalent GCSE Maths and English (grade C/5 or above or equivalent) Desirable Willingness to study for a professional pensions qualification (e.g. CPC, DPC, RPC, APMI) A clear commitment to building a long-term career in pensions administration Developing technical knowledge across different pension arrangements (DC, DB, CARE) A continuous-improvement mindset, with an interest in enhancing processes and procedures Strong relationship-building skills with colleagues, clients, and third parties Benefits on offer Competitive salary and annual discretionary bonus 25 days' holiday, with buy/sell flexibility Pension contribution matching Healthcare plans, life assurance, and retailer discounts Flexible benefits scheme, employee assistance programme, and digital GP service Paid volunteering days and opportunities to take part in community initiatives Employee referral bonus for introducing successful candidates A supportive environment that encourages learning, development, and career progression
Mar 21, 2026
Full time
DC Pensions Administrator Putting members first. Delivering excellence every day. At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DC Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members. This role is ideal for someone with existing DC pensions experience who is keen to develop their career within a professional, forward-thinking organisation. The Role As a DC Pensions Administrator, you'll be responsible for delivering accurate, timely, and customer-focused pension administration services across a portfolio of schemes. Your responsibilities will include: Managing a wide range of DC administration activities, including leavers, retirements, transfers (in and out), and deaths Updating pension administration systems and databases accurately Logging, scanning, and managing post and correspondence Handling internal and external telephone and written enquiries professionally Running automated system calculations and completing manual benefit calculations where required Producing customer correspondence to draft or final letter standards using electronic document management systems Monitoring procedural developments and supporting the implementation of changes Returning original documentation and certificates to members securely Amending and, with experience, checking non-financial transactions such as changes of address Developing knowledge of assigned clients and their pension schemes Supporting project work and wider team initiatives Providing informal mentoring and support to junior team members Working collaboratively with internal and external teams (e.g. Payroll, Accounts, Admin Support) Accurately recording time and meeting utilisation targets Contributing to non-client activities such as training, technical committees, and events About You Essential experience and skills: Proven experience in Defined Contribution (DC) pensions administration, covering leavers, retirements, deaths, and transfers (Typically 2+ years' experience, though all applications are considered on merit) A basic knowledge and awareness of the pensions industry Strong numerical aptitude, demonstrated through work experience or qualifications IT-confident, particularly in Microsoft Word, Excel, and Outlook Highly organised with excellent planning and prioritisation skills Able to manage multiple tasks and meet deadlines Accurate, detail-focused, and quality-driven Strong written and verbal communication skills Customer-focused mindset with a commitment to exceeding expectations A proactive, enthusiastic, and flexible approach to work Able to take ownership of tasks and see work through to completion A collaborative team player with good problem-solving skills Qualifications Educated to A-Level, Degree, or equivalent GCSE Maths and English (grade C/5 or above or equivalent) Desirable Willingness to study for a professional pensions qualification (e.g. CPC, DPC, RPC, APMI) A clear commitment to building a long-term career in pensions administration Developing technical knowledge across different pension arrangements (DC, DB, CARE) A continuous-improvement mindset, with an interest in enhancing processes and procedures Strong relationship-building skills with colleagues, clients, and third parties Benefits on offer Competitive salary and annual discretionary bonus 25 days' holiday, with buy/sell flexibility Pension contribution matching Healthcare plans, life assurance, and retailer discounts Flexible benefits scheme, employee assistance programme, and digital GP service Paid volunteering days and opportunities to take part in community initiatives Employee referral bonus for introducing successful candidates A supportive environment that encourages learning, development, and career progression

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