We are recruiting for an IT 2nd / 3rd Line Engineer , working with an office-based team. The role will be first point of contact for the IT-related issues, problems, incidents or requests. Duties: Assess, troubleshoot and resolve all end user computing issues . Help to develop processes and methods of operating . Work from or travel to company sites to provide extended end user computing services to the user beyond that provided from our offices as required. Ensure that all work carried out for users is recorded in the in-house systems. Maintain a level of technical competence, while assisting in training other members of the team to increase overall knowledge and competencies, improving the levels of service offered. Skills: Windows Desktop 10 / 11. Windows Server 2016+, Virtual appliances, SQL Server. Microsoft Intune, Defender & 365. Networking - LAN, vLAN, WAN, Switches, Routers etc. Cloud Services - Azure, Email, Office and Third Party. Active Directory - Hybrid Azure on Prem. Driving licence and own transport - essentia l Outstanding verbal and written communication skills High attention to detail and organisational skills. Benefits: Health care maintenance cash plan. Access to shopping and gym discounts. Employee assistance programme providing 24/7 access to helplines and information, plus up to 6 counselling sessions per year. 25 days holiday per annum increasing annually to 28. Holiday trading allowing employees to buy or sell holiday throughout the year. Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. Salary 37K depending on experience.
Dec 04, 2024
Full time
We are recruiting for an IT 2nd / 3rd Line Engineer , working with an office-based team. The role will be first point of contact for the IT-related issues, problems, incidents or requests. Duties: Assess, troubleshoot and resolve all end user computing issues . Help to develop processes and methods of operating . Work from or travel to company sites to provide extended end user computing services to the user beyond that provided from our offices as required. Ensure that all work carried out for users is recorded in the in-house systems. Maintain a level of technical competence, while assisting in training other members of the team to increase overall knowledge and competencies, improving the levels of service offered. Skills: Windows Desktop 10 / 11. Windows Server 2016+, Virtual appliances, SQL Server. Microsoft Intune, Defender & 365. Networking - LAN, vLAN, WAN, Switches, Routers etc. Cloud Services - Azure, Email, Office and Third Party. Active Directory - Hybrid Azure on Prem. Driving licence and own transport - essentia l Outstanding verbal and written communication skills High attention to detail and organisational skills. Benefits: Health care maintenance cash plan. Access to shopping and gym discounts. Employee assistance programme providing 24/7 access to helplines and information, plus up to 6 counselling sessions per year. 25 days holiday per annum increasing annually to 28. Holiday trading allowing employees to buy or sell holiday throughout the year. Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. Salary 37K depending on experience.
3rd Line IT Support Engineer Watford - Hybrid (After Probation) £35,000 to £40,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 3rd Line IT Support Engineer to provide 2nd and 3rd line support and maintenance on-site and remotely with a focus on desktop, server and infrastructure support. The successful 3rd Line IT Support Engineer will act as the escalation point for the service desk and will also work alongside the Service Desk Manager working directly with all managed services customers. Essential Requirements of the 3rd Line IT Support Engineer: Minimum of 4 years' experience working in an IT Support capacity, with at least 2 years in 2nd and 3rd line support. Highly proficient in Microsoft Server operating systems and associated technologies including Windows Server, Windows Desktop, Office 365 and Active Directory Possess strong working knowledge of Cloud and Hybrid Cloud Systems, including Azure, Exchange, SharePoint, OneDrive and Intune Understanding of remote desktop services or Azure Virtual Desktop Hold relevant certifications in Microsoft Excellent communication and ability to provide exceptional customer service To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark on (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 3rd Line IT Support Engineer Watford - Hybrid (After Probation) £35,000 to £40,000
Dec 03, 2024
Full time
3rd Line IT Support Engineer Watford - Hybrid (After Probation) £35,000 to £40,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 3rd Line IT Support Engineer to provide 2nd and 3rd line support and maintenance on-site and remotely with a focus on desktop, server and infrastructure support. The successful 3rd Line IT Support Engineer will act as the escalation point for the service desk and will also work alongside the Service Desk Manager working directly with all managed services customers. Essential Requirements of the 3rd Line IT Support Engineer: Minimum of 4 years' experience working in an IT Support capacity, with at least 2 years in 2nd and 3rd line support. Highly proficient in Microsoft Server operating systems and associated technologies including Windows Server, Windows Desktop, Office 365 and Active Directory Possess strong working knowledge of Cloud and Hybrid Cloud Systems, including Azure, Exchange, SharePoint, OneDrive and Intune Understanding of remote desktop services or Azure Virtual Desktop Hold relevant certifications in Microsoft Excellent communication and ability to provide exceptional customer service To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark on (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 3rd Line IT Support Engineer Watford - Hybrid (After Probation) £35,000 to £40,000
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
Dec 03, 2024
Full time
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. Job Title Director, Measurement & Insights Reporting of the role This role reports to the EMEA President. Overview of the job We're looking for a fearless self-starter; who is strategic, self-motivated, extremely collaborative, and incredibly curious about brands, culture, communications, and connections - and above all, influencer marketing. In this role, you will own the vision behind, and execution of, our end to end measurement proposition, as well as our insights capabilities across the board: Measurement: We believe that the ability to effectively measure the impact of influencer marketing is key to the growth of our company and our entire industry. Influencer have invested in ensuring we have market-leading measurement capabilities to help deliver meaningful campaign data, insights, and ultimately results to our clients across their work with us. You will be responsible for our overall approach to measurement, accountable for delivering market-leading studies to our clients, and on-boarding new vendors and capabilities to keep us at the forefront of the industry. Insights: Insights are a backbone of our approach to our creator marketing strategy for our clients. We harvest data from 1st, 2nd, and 3rd party sources to ensure our creative ideas are de-risked, and to help our clients make the right decisions on their investment with Influencer. You will be responsible for scaling our insights proposition across the company, working with key stakeholders to deliver impactful work, and managing relationships with our external vendors. As a key member of the EMEA Senior Management Team, you will also play a leading role in the continual development of our proposition and go-to-market strategy, as well as influencing our geographical expansion strategy, account growth, and new business efforts in partnership with your peers, and as an ear to the ground for our clients, partners, and the influencer marketing industry at large. 3 best things about the job You'll get to be at the forefront of shaping the discipline of measurement within the influencer marketing industry. You'll get to work directly on some of the world's biggest brands and advertisers, showcasing the effectiveness of our campaigns to influential senior marketing leaders. You'll get access to vast amounts of data via proprietary and third-party tools to develop market-leading insight and research that we will champion externally as part of our marketing activity. Measures of success - In the first few months, you would have: Embedded yourself with some of our key clients and their measurement needs and priorities. Contributed to key pitches and proposals through curated insights to support our strategic and creative ideas. Participated in client pitches and meetings to help successfully sell in our measurement capabilities. Worked with our marketing team on defining key research priorities for key tentpole campaigns. Roles & Responsibilities: Lead, Manage and Be Accountable; For our measurement and insights team, overseeing and maintaining best-in-class output across multiple touchpoints through effective management, mentorship, training, and development. Setting and Owning the Vision; for Influencer's approach to measuring and conveying campaign effectiveness across our suite of products and solutions. As an expert in the field, you will be seen as a source of information and education across the discipline of measurement and insights, and the upskilling of our client-facing teams to successfully translate and deliver our offering to clients will be key to success in this role. Post Campaign Analysis; Accountable for the overall quality and output of all post-campaign analysis delivered by client service and measurement teams through appropriate tools, processes, and systems (including collaboration with our engineering team on the measurement components of our proprietary campaign management platform 'Waves'). Third Party Measurement Partners: Owning and managing our relationships with key vendors who provide measurement solutions for our clients across brand lift, sentiment analysis, and other bespoke solutions to ensure our measurement offering remains market-leading. Insight curation and delivery: Owning the development and delivery of bespoke insights, both proactively (for marketing and sales collateral) and reactively (for pitches, post-campaign reports, and ad hoc client requests), including managing key vendors for the collation of relevant data to feed these insights (e.g. GWI). Building an industry-leading reputation for Measurement; You will have an active presence in the market, continuing to grow the reputation of the Influencer brand across the industry by participating in marketing opportunities and key forums with our most important clients. Marketing Content: Partnering with marketing on the development of tentpole research reports, leading in the development of narrative and direction and participating in the activation where appropriate. What you will need: We are seeking a candidate with 10+ years of experience in advertising effectiveness; leading a combination of measurement/research/insights functions within the media space, with direct influencer marketing experience a big plus. You should have experience of selling and delivering agency-style services to a range of different clients. Skilled at building strong stakeholder relationships; including with external clients and a range of different internal teams. Excellent proposal and presentation skills, with the ability to present to both internal and external stakeholders. You should have an understanding of what it takes to work with an early-stage company. You should be able to show evidence of success in growing a customer base from the ground up. You have an appetite for new challenges and a constant drive towards improvement. A self-starter who can build and manage the processes necessary to both deliver success and measure performance. A few of our core benefits: Private Healthcare through Vitality. Wellbeing support through Vitality including EAP & Mental Health cover. 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs). For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity, and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Dec 03, 2024
Full time
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. Job Title Director, Measurement & Insights Reporting of the role This role reports to the EMEA President. Overview of the job We're looking for a fearless self-starter; who is strategic, self-motivated, extremely collaborative, and incredibly curious about brands, culture, communications, and connections - and above all, influencer marketing. In this role, you will own the vision behind, and execution of, our end to end measurement proposition, as well as our insights capabilities across the board: Measurement: We believe that the ability to effectively measure the impact of influencer marketing is key to the growth of our company and our entire industry. Influencer have invested in ensuring we have market-leading measurement capabilities to help deliver meaningful campaign data, insights, and ultimately results to our clients across their work with us. You will be responsible for our overall approach to measurement, accountable for delivering market-leading studies to our clients, and on-boarding new vendors and capabilities to keep us at the forefront of the industry. Insights: Insights are a backbone of our approach to our creator marketing strategy for our clients. We harvest data from 1st, 2nd, and 3rd party sources to ensure our creative ideas are de-risked, and to help our clients make the right decisions on their investment with Influencer. You will be responsible for scaling our insights proposition across the company, working with key stakeholders to deliver impactful work, and managing relationships with our external vendors. As a key member of the EMEA Senior Management Team, you will also play a leading role in the continual development of our proposition and go-to-market strategy, as well as influencing our geographical expansion strategy, account growth, and new business efforts in partnership with your peers, and as an ear to the ground for our clients, partners, and the influencer marketing industry at large. 3 best things about the job You'll get to be at the forefront of shaping the discipline of measurement within the influencer marketing industry. You'll get to work directly on some of the world's biggest brands and advertisers, showcasing the effectiveness of our campaigns to influential senior marketing leaders. You'll get access to vast amounts of data via proprietary and third-party tools to develop market-leading insight and research that we will champion externally as part of our marketing activity. Measures of success - In the first few months, you would have: Embedded yourself with some of our key clients and their measurement needs and priorities. Contributed to key pitches and proposals through curated insights to support our strategic and creative ideas. Participated in client pitches and meetings to help successfully sell in our measurement capabilities. Worked with our marketing team on defining key research priorities for key tentpole campaigns. Roles & Responsibilities: Lead, Manage and Be Accountable; For our measurement and insights team, overseeing and maintaining best-in-class output across multiple touchpoints through effective management, mentorship, training, and development. Setting and Owning the Vision; for Influencer's approach to measuring and conveying campaign effectiveness across our suite of products and solutions. As an expert in the field, you will be seen as a source of information and education across the discipline of measurement and insights, and the upskilling of our client-facing teams to successfully translate and deliver our offering to clients will be key to success in this role. Post Campaign Analysis; Accountable for the overall quality and output of all post-campaign analysis delivered by client service and measurement teams through appropriate tools, processes, and systems (including collaboration with our engineering team on the measurement components of our proprietary campaign management platform 'Waves'). Third Party Measurement Partners: Owning and managing our relationships with key vendors who provide measurement solutions for our clients across brand lift, sentiment analysis, and other bespoke solutions to ensure our measurement offering remains market-leading. Insight curation and delivery: Owning the development and delivery of bespoke insights, both proactively (for marketing and sales collateral) and reactively (for pitches, post-campaign reports, and ad hoc client requests), including managing key vendors for the collation of relevant data to feed these insights (e.g. GWI). Building an industry-leading reputation for Measurement; You will have an active presence in the market, continuing to grow the reputation of the Influencer brand across the industry by participating in marketing opportunities and key forums with our most important clients. Marketing Content: Partnering with marketing on the development of tentpole research reports, leading in the development of narrative and direction and participating in the activation where appropriate. What you will need: We are seeking a candidate with 10+ years of experience in advertising effectiveness; leading a combination of measurement/research/insights functions within the media space, with direct influencer marketing experience a big plus. You should have experience of selling and delivering agency-style services to a range of different clients. Skilled at building strong stakeholder relationships; including with external clients and a range of different internal teams. Excellent proposal and presentation skills, with the ability to present to both internal and external stakeholders. You should have an understanding of what it takes to work with an early-stage company. You should be able to show evidence of success in growing a customer base from the ground up. You have an appetite for new challenges and a constant drive towards improvement. A self-starter who can build and manage the processes necessary to both deliver success and measure performance. A few of our core benefits: Private Healthcare through Vitality. Wellbeing support through Vitality including EAP & Mental Health cover. 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs). For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity, and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. A fantastic opportunity has become available within VolkerFitzpatrick for a Quality Manager to work on the Southern Renewals Enterprise. The project will total 5+5 years of multiple individual building & civil engineering schemes across Network Rail's Southern Route. As the Quality Manager you will manage activities related to the implementation and development of the Quality Management System. About you Associate member of the Chartered Quality Institute (CQI). Internal Auditor (ISO 9001:2008) with demonstrable experience of 1st, 2nd, and 3rd party audits. Diploma in Quality Management and ideally educated in a Construction / Civil engineering discipline e.g. Building / Civil / Mechanical / Structural Engineer, or equivalent. Demonstrable site-based civils/aviation experience is preferred. Experience across a range of construction disciplines (civils, building etc) would be beneficial. Good presentation, written, analytical and IT skills. Training and presentation experience throughout all levels of an organisation, preferably trained to 'Train the Trainer' level. Good interpersonal skills with the ability to guide and educate/train at all levels. Self-confidence to build strong working relationships internally and externally. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional Information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Dec 02, 2024
Full time
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. A fantastic opportunity has become available within VolkerFitzpatrick for a Quality Manager to work on the Southern Renewals Enterprise. The project will total 5+5 years of multiple individual building & civil engineering schemes across Network Rail's Southern Route. As the Quality Manager you will manage activities related to the implementation and development of the Quality Management System. About you Associate member of the Chartered Quality Institute (CQI). Internal Auditor (ISO 9001:2008) with demonstrable experience of 1st, 2nd, and 3rd party audits. Diploma in Quality Management and ideally educated in a Construction / Civil engineering discipline e.g. Building / Civil / Mechanical / Structural Engineer, or equivalent. Demonstrable site-based civils/aviation experience is preferred. Experience across a range of construction disciplines (civils, building etc) would be beneficial. Good presentation, written, analytical and IT skills. Training and presentation experience throughout all levels of an organisation, preferably trained to 'Train the Trainer' level. Good interpersonal skills with the ability to guide and educate/train at all levels. Self-confidence to build strong working relationships internally and externally. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional Information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 01, 2024
Full time
Job Description EUC 3rd Line Engineer Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport. Key Accountabilities and Responsibilities: Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution. Producing high quality documentation for use by 2nd line and 1st line engineers and end users. Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Paradigm Employment Services
Durham, County Durham
3rd Line Engineer We have an exceptional opportunity for a driven, tech savvy 3rd Line Engineer to join an award-winning business that provides fully managed IT, support, and cloud solutions across the North East of England. Their comprehensive IT solutions have been meticulously crafted through collaboration with diverse industries, ensuring the delivery of fast, effective, and reliable services whenever required. We are eager to speak with applicants with proven technical skills, looking for an opportunity to bring fresh new ideas and has a desire to progress in their career, taking on more responsibilities and becoming a future industry leader. Main Responsibilities for the successful 3rd Line Engineer: Provide technical lead services on project work such as Microsoft 365 migration, server installation, hardware/network refreshes Consult with clients and team members to design solutions. Work with our clients to arrange site visits, downtime windows and maintenance schedules. Implementation of solutions for clients on both small works and projects including configure and installation of equipment. Ensure day to day service delivery is in line with our working policies, operating procedures and ISO standards. Taking ownership of escalated issues from other Support colleagues, following through to completion. Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Follow & Adhere to the requirements of Information Security Management System Policies & Procedures. Main requirements for the successful 3rd Line Engineer: Experience gained working in a 2nd or 3rd Line IT Support role, either in an IT department as part of a wider organisation or as part of an MSP (external managed service provider) Understanding of and hands on experience with networking technologies and their associated concepts such as VLANs/LAN/WAN/WiFi/DHCP/DNS. Exposure & understanding of the use & benefit of RMM solutions in the automation of machine maintenance and remote fixes. Experience gained working with Microsoft Windows and Server Support, including Microsoft 365 and Azure. Creative with a positive outlook to new challenges and change Excellent communication and interpersonal skills, with a friendly approach Full UK driving licence What we offer to the successful 3rd Line Engineer: Negotiable Salary 30,000- 40,000 per annum. Monday to Friday ( office-based role) Unrivalled career development prospects and opportunity to progress. Technology purchase scheme 29 days annual leave including bank holidays/ Pension Health and wellbeing benefits scheme Dedicated monthly training day (In house, formal courses, or self-study) Quarterly Bonus Scheme Access to a company pool vehicle If you are an IT Engineer with a desire to progress and be part of fantastic team, then this role is for you! Please do not hesitate to contact us for more information. Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 30, 2024
Full time
3rd Line Engineer We have an exceptional opportunity for a driven, tech savvy 3rd Line Engineer to join an award-winning business that provides fully managed IT, support, and cloud solutions across the North East of England. Their comprehensive IT solutions have been meticulously crafted through collaboration with diverse industries, ensuring the delivery of fast, effective, and reliable services whenever required. We are eager to speak with applicants with proven technical skills, looking for an opportunity to bring fresh new ideas and has a desire to progress in their career, taking on more responsibilities and becoming a future industry leader. Main Responsibilities for the successful 3rd Line Engineer: Provide technical lead services on project work such as Microsoft 365 migration, server installation, hardware/network refreshes Consult with clients and team members to design solutions. Work with our clients to arrange site visits, downtime windows and maintenance schedules. Implementation of solutions for clients on both small works and projects including configure and installation of equipment. Ensure day to day service delivery is in line with our working policies, operating procedures and ISO standards. Taking ownership of escalated issues from other Support colleagues, following through to completion. Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Follow & Adhere to the requirements of Information Security Management System Policies & Procedures. Main requirements for the successful 3rd Line Engineer: Experience gained working in a 2nd or 3rd Line IT Support role, either in an IT department as part of a wider organisation or as part of an MSP (external managed service provider) Understanding of and hands on experience with networking technologies and their associated concepts such as VLANs/LAN/WAN/WiFi/DHCP/DNS. Exposure & understanding of the use & benefit of RMM solutions in the automation of machine maintenance and remote fixes. Experience gained working with Microsoft Windows and Server Support, including Microsoft 365 and Azure. Creative with a positive outlook to new challenges and change Excellent communication and interpersonal skills, with a friendly approach Full UK driving licence What we offer to the successful 3rd Line Engineer: Negotiable Salary 30,000- 40,000 per annum. Monday to Friday ( office-based role) Unrivalled career development prospects and opportunity to progress. Technology purchase scheme 29 days annual leave including bank holidays/ Pension Health and wellbeing benefits scheme Dedicated monthly training day (In house, formal courses, or self-study) Quarterly Bonus Scheme Access to a company pool vehicle If you are an IT Engineer with a desire to progress and be part of fantastic team, then this role is for you! Please do not hesitate to contact us for more information. Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
IS Support Engineer (2nd/3rd Line) - Windows/Linux, SQL, Networking 35,000 - 40,000 + Mon - Fri + Progression + Company Benefits Wembley Are you an IS Support Engineer with Windows/Linux, VMware & networking experience, looking to work for one of Europe's leading financial solutions companies who provide best in class training and the opportunity to work with a range of impressive clients on a year long fixed term contract? On offer is the opportunity to join a business who offers financial solutions across three main sectors including digital security, online financial platforms and currency technology. They have been established for over 170 years and operate at sites across the UK and Europe. This varied and challenging role, you will provide 2nd/3rd line support for both Windows and Linux environments, troubleshooting complex issues across systems and applications. You will manage virtualization using VMware, resolve SQL performance issues, and handle networking tasks including DNS, DHCP, and firewall configurations. Additionally, the role involves taking ownership of incidents from start to finish, ensuring efficient resolution and maintaining high service standards. This role would suit a IS Engineer or similar with a strong technical background looking for a fixed-term contract with a large company who will give you the opportunity to work with an extensive client base. THE ROLE 2nd and 3rd line IT Support Troubleshooting SQL Performance Issues Working on Windows and Linux Operating Systems System Administration Monday to Friday role THE PERSON IS Support Engineer 2nd/3rd Line experience SQL & Networking experience Commutable to Wembley Office Reference: BBBH16032A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Nov 30, 2024
Contractor
IS Support Engineer (2nd/3rd Line) - Windows/Linux, SQL, Networking 35,000 - 40,000 + Mon - Fri + Progression + Company Benefits Wembley Are you an IS Support Engineer with Windows/Linux, VMware & networking experience, looking to work for one of Europe's leading financial solutions companies who provide best in class training and the opportunity to work with a range of impressive clients on a year long fixed term contract? On offer is the opportunity to join a business who offers financial solutions across three main sectors including digital security, online financial platforms and currency technology. They have been established for over 170 years and operate at sites across the UK and Europe. This varied and challenging role, you will provide 2nd/3rd line support for both Windows and Linux environments, troubleshooting complex issues across systems and applications. You will manage virtualization using VMware, resolve SQL performance issues, and handle networking tasks including DNS, DHCP, and firewall configurations. Additionally, the role involves taking ownership of incidents from start to finish, ensuring efficient resolution and maintaining high service standards. This role would suit a IS Engineer or similar with a strong technical background looking for a fixed-term contract with a large company who will give you the opportunity to work with an extensive client base. THE ROLE 2nd and 3rd line IT Support Troubleshooting SQL Performance Issues Working on Windows and Linux Operating Systems System Administration Monday to Friday role THE PERSON IS Support Engineer 2nd/3rd Line experience SQL & Networking experience Commutable to Wembley Office Reference: BBBH16032A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Applications Engineer (Automation, SQL, Powershell, Azure) Location: Solihull (in office 1/2 a week stretching to 1/2 days per month over time) Salary: Up to 50K - 60K Gleeson Recruitment Group are working with a leading organisation based in Solihull. They are looking for an experience Application Engineer to work with them on project work while still supporting the Applications Support team. The ideal candidate will be providing 3rd Line support to our Applications & Systems estate but will also lean towards data platforms and integrations. The role requires proficiency in Powershell, Azure, SQL, and other data services such as Azure Data Factory and automations. Key Responsibilities Enable digital transformation initiatives with a focus on Product and Platforms to deliver against data and integrations requirements. Provide level 3 support for a range of products across the business. Troubleshoot and resolve complex technical issues related to data platforms, integrations, and applications. Collaborate with cross-functional teams to understand business requirements and deliver technical solutions. Document processes, procedures and best practice for platform development and support. Identify and implement maintenance and system optimizations across applications and data platforms. Implement Process Automation utilising SaaS or code-based products. Deliver Application Projects independently or with a wider Project Team. Develop and maintain Application Integrations across application and system environments. Build, configure, test, and implement application-based projects. Maintain and develop bespoke solutions utilizing PowerShell, Azure Portal, Logic Apps, SQL, Azure Data Factory and automation tools to support and enhance data platforms. Create & Maintain Documentation on Supported Application Services Work with peers at MVH through investigations and project deliverables and leverage application shared services where possible. Experience needed: Service Desk experience 4+ Years. Worked in Application Support Team at 2nd or 3rd Line, supporting COTS or bespoke solutions 2+ Years. Experience in an Application Development Environment delivering on 'Code' products and SaaS configuration. Experience working in Projects delivering on technical tasks. Used and built on PowerShell for process automation. Experience of working with SQL, data Integrations or transformation processes. Microsoft Azure Portal and application services within. Azure Data Bricks / Data Factory / SQL. PowerShell. Agile project delivery methodologies. Process Automation tools and techniques. Applications Engineer - Please apply asap if interested. GleeIT - Applications Engineer At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Nov 30, 2024
Full time
Applications Engineer (Automation, SQL, Powershell, Azure) Location: Solihull (in office 1/2 a week stretching to 1/2 days per month over time) Salary: Up to 50K - 60K Gleeson Recruitment Group are working with a leading organisation based in Solihull. They are looking for an experience Application Engineer to work with them on project work while still supporting the Applications Support team. The ideal candidate will be providing 3rd Line support to our Applications & Systems estate but will also lean towards data platforms and integrations. The role requires proficiency in Powershell, Azure, SQL, and other data services such as Azure Data Factory and automations. Key Responsibilities Enable digital transformation initiatives with a focus on Product and Platforms to deliver against data and integrations requirements. Provide level 3 support for a range of products across the business. Troubleshoot and resolve complex technical issues related to data platforms, integrations, and applications. Collaborate with cross-functional teams to understand business requirements and deliver technical solutions. Document processes, procedures and best practice for platform development and support. Identify and implement maintenance and system optimizations across applications and data platforms. Implement Process Automation utilising SaaS or code-based products. Deliver Application Projects independently or with a wider Project Team. Develop and maintain Application Integrations across application and system environments. Build, configure, test, and implement application-based projects. Maintain and develop bespoke solutions utilizing PowerShell, Azure Portal, Logic Apps, SQL, Azure Data Factory and automation tools to support and enhance data platforms. Create & Maintain Documentation on Supported Application Services Work with peers at MVH through investigations and project deliverables and leverage application shared services where possible. Experience needed: Service Desk experience 4+ Years. Worked in Application Support Team at 2nd or 3rd Line, supporting COTS or bespoke solutions 2+ Years. Experience in an Application Development Environment delivering on 'Code' products and SaaS configuration. Experience working in Projects delivering on technical tasks. Used and built on PowerShell for process automation. Experience of working with SQL, data Integrations or transformation processes. Microsoft Azure Portal and application services within. Azure Data Bricks / Data Factory / SQL. PowerShell. Agile project delivery methodologies. Process Automation tools and techniques. Applications Engineer - Please apply asap if interested. GleeIT - Applications Engineer At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We're looking for a skilled Infrastructure Engineer to join a large nationwide law firm with several offices across the UK. This is a fantastic opportunity for a dedicated IT professional to contribute to a high-performing team, ensuring the robust operation and continuous improvement of the firm's IT infrastructure. Infrastructure Engineer Newcastle City Centre/Hybrid 35,000 - 45,000 Key Responsibilities: Provide 2nd and 3rd line support to maintain seamless IT operations. Manage and troubleshoot hardware, software, and network systems. Collaborate with IT teams to plan and implement system upgrades and new technologies. Oversee user account management and security configurations in Active Directory. Support hybrid work solutions, assisting with remote access and connectivity. Document best practices and IT procedures for efficiency and knowledge sharing. Required Technical Skills: Expertise in Windows Server, Office 365, and Active Directory. Experience with virtualization platforms (e.g., VMware, Hyper-V). Solid understanding of networking (routers, switches, firewalls). Strong problem-solving skills for complex IT issues. Experience with cloud services like Azure is a plus. What's On Offer: A dynamic hybrid work environment to promote work-life balance. Being part of a collaborative, forward-thinking IT team. Opportunities for professional development and career growth. Competitive salary package with excellent benefits. 28 days of annual leave plus public holidays. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 30, 2024
Full time
We're looking for a skilled Infrastructure Engineer to join a large nationwide law firm with several offices across the UK. This is a fantastic opportunity for a dedicated IT professional to contribute to a high-performing team, ensuring the robust operation and continuous improvement of the firm's IT infrastructure. Infrastructure Engineer Newcastle City Centre/Hybrid 35,000 - 45,000 Key Responsibilities: Provide 2nd and 3rd line support to maintain seamless IT operations. Manage and troubleshoot hardware, software, and network systems. Collaborate with IT teams to plan and implement system upgrades and new technologies. Oversee user account management and security configurations in Active Directory. Support hybrid work solutions, assisting with remote access and connectivity. Document best practices and IT procedures for efficiency and knowledge sharing. Required Technical Skills: Expertise in Windows Server, Office 365, and Active Directory. Experience with virtualization platforms (e.g., VMware, Hyper-V). Solid understanding of networking (routers, switches, firewalls). Strong problem-solving skills for complex IT issues. Experience with cloud services like Azure is a plus. What's On Offer: A dynamic hybrid work environment to promote work-life balance. Being part of a collaborative, forward-thinking IT team. Opportunities for professional development and career growth. Competitive salary package with excellent benefits. 28 days of annual leave plus public holidays. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - 40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. This is your chance to become part of a dynamic team that values innovation and dedication. The Ideal Candidate: Previous experience working in an ICT service desk environment at 2nd, 3rd line - Essential Experience of managing people and projects to deliver effective ICT technology services. - Desirable Experience of working as part of a team- Essential Experience and working knowledge of Microsoft Azure, Cloud Hosting Systems (Azure). Windows Server, Active Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public organization. Your expertise will ensure seamless operation across various departments impacting countless lives in meaningful ways. If ready for an impactful role look no further. Apply now with an up-to-date CV to be considered In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 30, 2024
Full time
Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - 40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. This is your chance to become part of a dynamic team that values innovation and dedication. The Ideal Candidate: Previous experience working in an ICT service desk environment at 2nd, 3rd line - Essential Experience of managing people and projects to deliver effective ICT technology services. - Desirable Experience of working as part of a team- Essential Experience and working knowledge of Microsoft Azure, Cloud Hosting Systems (Azure). Windows Server, Active Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public organization. Your expertise will ensure seamless operation across various departments impacting countless lives in meaningful ways. If ready for an impactful role look no further. Apply now with an up-to-date CV to be considered In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
