65 jobs found

Job Title: IT Support Engineer Location: Remote (Home-Based with Travel to Customer Sites) Salary: £26-28,000 per annum (depending on experience) Employment Type: Full-Time Join Our Client as a 1st Line Support Engineer - Fully Remote Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As a 1st Line Support Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, fully remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work Remotely: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exam incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your wellbeing. Generous Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit customer sites as needed for face-to-face support. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. Position Details: Full-time, Permanent Monday - Friday schedule Fully Remote with occasional customer site visits How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced Service Desk Manager looking for a new challenge, they would love to hear from you. Apply now through the company s dedicated recruitment portal and take your career to the next level!

Locations Sainsbury's Supermarkets Ltd, London, Greater London, EC1N 2HT, GB Closing Date 01/20/2025, 05:00 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary Competitive Plus Benefits We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Want to solve really interesting problems at huge scale? Want to learn from the best and be challenged to think differently every day? Want true ownership of outcomes of a digital product where you drive success and return to the business? Want the flexibility to work at home and in an office where it helps you meet your work and life commitments? Read below for your next opportunity Be part of developing a new programmatic advertising solution the like of which the market has never seen! Nectar is the largest loyalty coalition programme in the UK so it's safe to say we know our millions of customers pretty well. We build brilliant tech on top of this rich first party data, to offer brands the chance to find their customers online with truly relevant and compelling content. All this drives sales back into our stores and therefore our bottom line - win, win. Our advertising platform is one cornerstone of the Nectar360 digital strategy which means lots of eyes are on us - and you'll be at the helm, in partnership with your engineering manager. You'll tackle knotty strategic questions to build out a robust roadmap and backlog. This, of course means prioritising effectively, escalating challenges as necessary and being hands-on with the development, delivering innovative functionality into the hands of users. In your role as a Senior Product Manager, you'll manage a group of related but complex products directly, guiding the vision and working actively with multiple teams to make it come to life! You'll ensure your group of products work seamlessly together, sharing efficiencies and expertise, with the ultimate customer always front of mind. You will have an infectious passion for your products, partnering with engineering to define, deliver and iterate to find creative ways to deliver awesome experiences for our customers. You're driven to build brilliant teams and bring out the best in others. Sainsbury's product teams work across Argos, the UK's 3rd largest general merchandise retailer, Sainsbury's, the UK's 2nd largest grocery retailer, Nectar, the largest loyalty programme in the UK as well as Tu clothing, Sainsbury's Bank and Argos Financial services. We're big and that's really exciting when you consider the volume of customers that see your work, but you'll also ship lots of value to customers, and you'll be able to learn and iterate quickly to get the best customer experience. What we're looking for: You nail day-to-day product processes (agile ceremonies, user stories, prioritisation) and are as comfortable in the detail as with the bigger picture. Success is about balancing the customer, the tech and the commercials. We need someone who can juggle the lot, articulate a compelling vision and unite a cross-functional agile team. You're courageous and can fly the flag of agile delivery methodologies, coach the team and stakeholders to test and learn, fail fast and deliver outcomes iteratively. You're technically curious, having worked directly with engineers, architects, and third parties, building real software. A successful influencer, flexing your style to drive our strategy forward while always remaining true to you. If you have experience of AdTech then that's the icing on the cake. We'd love to hear from you. In return you'll get: Colleague discount across the multi-brands - Sainsbury's, Argos and Habitat Pension plan Special offers on gym memberships, restaurants, holidays, retail vouchers and more Last couple of bits We've adopted a hybrid model, coming together for collaboration and to get to know each other better. We're working flexibly - have a chat with us about what you need. If you've read this far, but are not 100% sure you're there with your experience, still get in touch. The skills you do have are often more transferrable than you think. Equally with such a large and growing tech team, it might be there's something else that could suit you better. If you'd like to find out more head to Sainsbury's DTD. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, and you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)

Network Engineer - (Field based) - to £33,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £33,000 plus fully expensed vehicle. This role is commutable from West Yorkshire, Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Contact Tony office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

Network Engineer - (Field based) - to £36,000 plus vehicle - Northamptonshire Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £36,000 plus fully expensed vehicle. This role is commutable from Northamptonshire, Leicester, Kettering, Market Harborough, Rugby, Wellingborough, Milton Keynes, Bedford Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: £35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft Suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details

2nd Line Support Engineer - Microsoft 365 / M365 - Move into 3rd Line support - training in M365 and Azure! Must be commutable to Exeter three days per week 2nd Line Support Engineer - Microsoft 365 / M365. Are you a 2nd Line Support Engineer looking for a role with great training and career development? This one might be for you click apply for full job details

iO Associates seeks an 3rd Line Network Support Engineer to work with our client in Basingstoke Area. They are a prominent global entity in the information and communications technology solutions and services sector. Your responsibilities will include collaborating with the team to maintain on-premise networks supporting business-as-usual (BAU) activities. Job Title: 3rd Line Network Support Engineer Location: Basingstoke, UK Job Type: Permanent Salary: Up to £56k per annum This position would be office based. Active Security Clearance/Clearable required. Required: Solid understanding and practical knowledge of core routing and switching at CCNP level (minimum). Proficient in IP routing (BGP, OSPF, static routing, HSRP, VRF, tunneling protocols). Sound understanding of Layer 2 technologies (VLANs, port-security, 802.1X, spanning-tree). Familiarity with Firewalls, including Cisco Firepower, Cisco ASA, and related features (ASDM, ACLs, IPSEC VPNs). Experience with Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISR and ASR Routers, and Cisco ISE. Strong experience with Juniper leaves, spines, and Switches. Responsibilities: Perform network configuration changes, upgrades, and engage with third parties, internal teams, and end customers. Contribute to project-based work closely with the project delivery team. Provide technical direction and mentorship to the 2nd line network team. Benefits: 25 days of annual leave along with public holidays (3 flexible) Double matching contributions up to 10% for pension Flexible benefits, including options for increased holidays, travel, dental coverage, critical illness, and more. This is the position for you if you want to work for a global company that values its employees' work life balance and invests in talent in terms of training. Please apply to the link below or get in touch with Harleen Barmi if you need more information on the role.

3rd Line Network Support Engineer Location: Basingstoke Salary: £45,000 - £55,000 Type: Fully on-site Clearance: Must be able to attain SC Clearance. Active SC is a bonus. Job Description You will collaborate with the rest of the team to maintain on-premise networks to support BAU activities, perform network configuration changes, upgrades, and liaise with third parties and other internal teams as well as our end customer. You will also have the opportunity to be involved in project-based work, as you will be working closely with the project delivery team. Additionally, you will provide technical direction and mentoring to the 2nd line network team. Your Experience: Solid understanding and working knowledge of core routing and switching at CCNP level (minimum) Hands-on experience in troubleshooting enterprise networks Solid understanding of IP routing (BGP, OSPF, static routing, HSRP, VRF, tunneling protocols) Solid understanding of Layer 2 technologies (VLANs, port-security, 802.1X, spanning-tree) Experience with Firewalls - Cisco Firepower, Cisco ASA, and related features (ASDM, ACLs, IPSEC VPNs) Experience working with Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISR and ASR Routers, and Cisco ISE Understanding of network-level encryption Strong experience with Juniper leaves spines and Switches F5 Load Balancers Cisco ISE Appliance Catapans Your Benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP Role dependent benefits: Private medical. If you're interested in the above, apply or reach out to (see below)

2nd Line Engineer - Coleshill (West Midlands) £25,000 - £35,000 We're partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line Support Engineer you will be troubleshooting issues with a wide range of customers - this will involve being in the office support remotely and also visiting customer sites (mileage/expenses are paid) The new hire will need to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, Routers, Switches etc. Day to day responsibilities will include: Updating the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Responding to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong knowledge of Windows 10/11, Windows Server 2012 -2022, Office 365, SCCM (or similar) Active Directory Familiar with Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication/Hyper- An ability to explain technical problems in a simple way to end users at all levels within the business. Experience with RMM solutions. Experience with backup software. If you have the above technical experience and want to be further challenged and stimulated in a new role this will be a great opportunity for you. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright, by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

Role: Network Analyst Salary: Up to £40,000 per annum dependent on experience Location: Onsite in Hampshire Candidates will be sponsored through security clearance for this role. As a Network Analyst you will have routing and switching experience to a CCNA level. This role is ideal for a 2nd/3rd Line Engineer looking to make the move to a 3rd Line role with the opportunity to be involved in both BAU support and project delivery. Skills and experience; Cisco products Routing and Switching Eligible for security clearance If you are interested in discussing this Network Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.

Salary 25,000 - 35,000 GBP per year Requirements: - At least two years' experience within a similar role (Essential); Microsoft Certified Profession (MCSA or above) in Windows Server, Windows 10 or equivalent experience VMWare Certified Professional Citrix Certified Professional Experience with Mitel IP Phones / SIP A clean driving licence and access to a vehicle - Essential - travel will be required to service the firms other offices in the Lancashire, Manchester and Leeds area ( If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.) Responsibilities: - Forbes Solicitors are looking for an IT Support Engineer to join the IT Team at our head office in Blackburn. This is a full time role working 38.75 hours per week, Monday- Friday, based at Rutherford House with the option for hybrid working available. Salary: £26,000.00-£36,000.00 per year As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining the company infrastructure. The role of the IT Team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT troubleshooting and problem-solving skills and sound knowledge of Windows servers (AD, DNS, DHCP, GPO), Networking LAN/WAN (tracing, routing, QoS, vLANs), Shared Storage / SAN, Virtualisation (VMWare, Citrix), Watchguard/Enterprise Firewalls, Meraki / Enterprise WiFi, Veeam, Office 365 Advanced Security and Administration. You will be responsible for successfully delivering the following: 3rd line support of technology related Incidents within agreed SLA's Resolution of escalated colleague service requests or incidents as assigned within SLA Protecting against and managing risks related to the use, storage and transmission of data and information systems. Implementing and operating a framework of controls and management strategies to promote compliance with ISO27001. Conducting regular checks to discover, evaluate new or unknown security vulnerabilities and weaknesses in networks, systems and applications and mitigating or eliminating their impact. Planning, implementing, and optimising the technologies and processes. Installing, managing, controlling, deploying, and maintaining infrastructure, systems and software, to meet operational needs and service levels. Installing and testing, or decommissioning and removing, software, systems or system components. To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 9.00am - 5.30pm) To ensure all training and essential learning has been achieved within a timely manner To contribute fully to achieve the IT Dept annual plans and to its continuing development Skills and Experience VMWare NetApp Storage Cisco UCS / Hyper Converged Infrastructure Citrix Technologies / Infrastructure SCCM / Intune / WDS Office 365 / Azure AD / SharePoint / Teams Microsoft Exchange (Hybrid) Security On Premise and Office 365 Windows Servers / Certificates / IIS / SMTP / SFTP / NPS Enterprise Firewalls / VPN (Watchguard desirable) Active Directory / Power Shell In addition to this, the successful candidate will be a part of an on-call rota servicing colleagues urgent out of hours issues for 1 week in approx. every 4 weeks. Technologies: - VMware - Citrix - Veeam - Office 365 - Microsoft 365 - Network - HTML5 More: Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C's); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. Due to the large number of applications we receive for each vacancy we will only be able to contact you if you have been successful in your application. If you have not heard from us within 2 weeks of the closing date, you will unfortunately not have been shortlisted for the post.

IT 1st Line Support - £25,000 - Fantastic Training Role : IT 1st Line Support Location : Canterbury Salary : £20,000 - £25,000 + Fantastic TrainingInterviewing Immediately - Apply NowAre you looking to kick start your IT career? If so, I have read on!I have a fantastic opportunity for a junior IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for a 1st line technician with ideally a years' experience or someone who has right attitude who can quickly get up where the technically need to be.The perfect candidate will have 1 years' experience on a helpdesk and have strong troubleshooting skills. However as pointed out before, attitude is everything!There is fantastic training programme with paid for certifications to get you up to speed and progress you to 2nd - 3rd line support. There is also a market leading training programme that you will be enrolled in from day 1! This will last 5 weeks.Please do not hesitate and apply today, I am looking to move very fast with this position. Skills: IT Literate Troubleshooting Helpdesk Support Hardware - Printers/Laptops/Desktops/Mobile Devices/Routers/Switches Beneficial: 1 years IT experience Benefits: 5-week training plan Paid for certifications! Fantastic training programme Generous pension schemeThe client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at sean comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Salary 30,000 - 50,000 GBP per year Requirements: - Essential: • Proficiency in SAN technology (HP/EqualLogic/Compellent) and VMWare (vSphere, vCenter 5.x) virtual appliances Experience of: • Maintenance of Windows Server domains and Domain Controllers (Microsoft Active Directory) • Maintenance of Microsoft Exchange Server 2010 or up • Windows server installation, usage, configuration, and maintenance • TCP/IP networking and LAN technologies, including IP address configuration and troubleshooting • Support and Build / producing support documentation • Firewall technologies and their respective management platforms • Layer 2/3 switching troubleshooting • Working towards CCNA/CCNP certification • Excellent server/network troubleshooting skills Responsibilities: - • Server hardware and networking equipment throughout the entire company estate • Virtual environments hosted in VMWare/Hyper-V and SAN storage • Server software (Windows/Linux) i.e., patching, security implementation, scripting, automation, IIS, Server Hardening • Exchange / Office365 infrastructure - System efficiency, troubleshooting • Windows based domain services i.e., DNS, DHCP, AD, GPO maintenance • Provide 1st-2nd line operational support for infrastructure service issues • Liaison with staff, customers, and 3rd party suppliers on all aspects of the server farms and LAN/WAN environments where required • Keep up to date with security standards and best practices • Participate in Project Work and as required to deploy, support, and manage the infrastructure environment • Ensure adherence to policies, standards, and technical controls • Follow and adhere to and update Standard Build Documentation and create documentation as and where required to the Company Standards • Prioritise workload • Collaborate with the Infrastructure Manager to identify appropriate technical solutions to both incidents and projects • Ability to travel between UK sites to support the business on a day-to-day basis (A valid UK driving licence is essential) Technologies: - VMware - Windows - Linux More: About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike. Through the enormous effort and commitment of its staff Randox is currently operating at a capacity of 180,000 COVID-19 samples per day, making it the most productive laboratory in the UK and Ireland and amongst the very largest in Europe. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.