Principal Systems Engineer
- BBC
- City Of Westminster, London
- Feb 01, 2024
Full time
I.T. & Communications
Job Description
Salary Package
Band: D
Contract type: Permanent
Location: London or Cardiff (one / two days per week in our office.)
Closing Date: 01/02/2024
Due to the hybrid nature of the teams, we require the successful candidate to be based in one of the above BBC offices to work from the office one / two days per week
Our comprehensive benefits package includes:
An employer pension contribution of up to 10%
25 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days
Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes
Employee assistance and well-being programmes
Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring
An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more
Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.
We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups.
If you require any reasonable adjustments during any part of the application process, please get in touch so we can support you.
Job Introduction
The purpose of this role is to ensure that the overall performance of SAP Finance applications and supporting/peripheral applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. Responsible for the planning, design, implementation, integration, commissioning, test, and in some cases operation of systems, and for collaboration to continuously improve the planning and delivery process.
Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.
Main Responsibilities
Systems Management:
Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems.
Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies.
Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.
System Architecture:
Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture.
Project Engagement:
Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams.
Responsible for providing technical expertise to project teams throughout the lifecycle of a project
Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards.
Change, Configuration and Release Management:
Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment.
Incident Management:
Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages.
Problem Management:
Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database.
Non Functional Requirements:
Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security.
Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task.
Knowledge Management:
Responsible for the production of technical documentation, ensuring quality and accuracy.
Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained.
3rd Party Suppliers:
Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts.
Are you the right candidate?
Essential
Detailed Knowledge of SAP Financials including:
FI - General Ledger (New GL)
FI - Asset Accounting/Lease Accounting (CLM)
FI - Taxes
FI - Accounts Payable
FI - Accounts Receivable
FI - Cash & Banking (including Treasury)
CO - Project Systems including WIP
CO - Profit Centre Accounting
CO - Cost Centre Accounting
Detailed Integration Knowledge with SAP MM/SD/BW/HR
Financial background - Accountancy or demonstrable finance related experience
Experience in managing a complex technical systems/environment
Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing
Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques
Authoritative knowledge of security policies and statutory requirements relevant to the role
Experience in working with 3rd party suppliers
Experience of providing a high quality service in a demanding customer service environment
Experience of relationship management
Experience of technology projects including business change deliverables
Substantial experience gained in a technology environment
Worked on the full project lifecycle
Self-motivated and organised, with the ability to manage multiple tasks and drive delivery to time and budget whilst minimising risk
Excellent communication (verbal, written, listening) and IT skills
Able to effectively work in a dispersed and varied team, showing evidence of dealing with complex technical issues, dealing with multiple priorities, managing conflict and using influencing skills to ensure that projects / assignments are properly commissioned and delivered into the business
Able to deliver to deadlines and demonstrate resilience to ensure the correct technical solution is selected with a full understanding of the costs, timescales and risk involved
Expertise in translating project, user and product requirements into technical solutions
Desirable
Experience of working with BW, BO Dashboards, BODS or BPC
Experience of working with Ariba or Opentext VIM
Qualified Accountant (CIMA or ACCA)
Knowledge of ITIL standards and the principles of service support and delivery
Knowledge of change and configuration management procedures
Experience of designing and delivering training
Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc
Experience of implementing SAP Finance end to end solutions
Knowledge and experience of Finance/SAP best practices
Knowledge of SAP security and authorisations
Solution orientated and problem solving
Experience in the media sector or broadcast environment
About the BBC
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Band: D
Contract type: Permanent
Location: London or Cardiff (one / two days per week in our office.)
Closing Date: 01/02/2024
Due to the hybrid nature of the teams, we require the successful candidate to be based in one of the above BBC offices to work from the office one / two days per week
Our comprehensive benefits package includes:
An employer pension contribution of up to 10%
25 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days
Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes
Employee assistance and well-being programmes
Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring
An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more
Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.
We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups.
If you require any reasonable adjustments during any part of the application process, please get in touch so we can support you.
Job Introduction
The purpose of this role is to ensure that the overall performance of SAP Finance applications and supporting/peripheral applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. Responsible for the planning, design, implementation, integration, commissioning, test, and in some cases operation of systems, and for collaboration to continuously improve the planning and delivery process.
Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.
Main Responsibilities
Systems Management:
Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems.
Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies.
Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.
System Architecture:
Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture.
Project Engagement:
Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams.
Responsible for providing technical expertise to project teams throughout the lifecycle of a project
Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards.
Change, Configuration and Release Management:
Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment.
Incident Management:
Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages.
Problem Management:
Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database.
Non Functional Requirements:
Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security.
Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task.
Knowledge Management:
Responsible for the production of technical documentation, ensuring quality and accuracy.
Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained.
3rd Party Suppliers:
Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts.
Are you the right candidate?
Essential
Detailed Knowledge of SAP Financials including:
FI - General Ledger (New GL)
FI - Asset Accounting/Lease Accounting (CLM)
FI - Taxes
FI - Accounts Payable
FI - Accounts Receivable
FI - Cash & Banking (including Treasury)
CO - Project Systems including WIP
CO - Profit Centre Accounting
CO - Cost Centre Accounting
Detailed Integration Knowledge with SAP MM/SD/BW/HR
Financial background - Accountancy or demonstrable finance related experience
Experience in managing a complex technical systems/environment
Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing
Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques
Authoritative knowledge of security policies and statutory requirements relevant to the role
Experience in working with 3rd party suppliers
Experience of providing a high quality service in a demanding customer service environment
Experience of relationship management
Experience of technology projects including business change deliverables
Substantial experience gained in a technology environment
Worked on the full project lifecycle
Self-motivated and organised, with the ability to manage multiple tasks and drive delivery to time and budget whilst minimising risk
Excellent communication (verbal, written, listening) and IT skills
Able to effectively work in a dispersed and varied team, showing evidence of dealing with complex technical issues, dealing with multiple priorities, managing conflict and using influencing skills to ensure that projects / assignments are properly commissioned and delivered into the business
Able to deliver to deadlines and demonstrate resilience to ensure the correct technical solution is selected with a full understanding of the costs, timescales and risk involved
Expertise in translating project, user and product requirements into technical solutions
Desirable
Experience of working with BW, BO Dashboards, BODS or BPC
Experience of working with Ariba or Opentext VIM
Qualified Accountant (CIMA or ACCA)
Knowledge of ITIL standards and the principles of service support and delivery
Knowledge of change and configuration management procedures
Experience of designing and delivering training
Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc
Experience of implementing SAP Finance end to end solutions
Knowledge and experience of Finance/SAP best practices
Knowledge of SAP security and authorisations
Solution orientated and problem solving
Experience in the media sector or broadcast environment
About the BBC
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
About BBC