Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 07, 2025
Full time
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
If you are looking for a career at the cutting edge, delivering a first of its kind technology of great strategic and national importance, then apply to DragonFire today! Salary: Up to £53,000, depending on experience/grade Dynamic (hybrid) working: 3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . With the recent award of the DragonFire Contract, MBDA will be delivering the first ever Laser Directed Energy Weapon (LDEW) onto Royal Navy warships within the next 2 years. Following on from these successes, MBDA is looking for flexible, motivated, and technically astute candidates to continue to develop DragonFire into a world class, deployable, LDEW air defence system. Our ambitious plans involve parallel and interleaved streams of pioneering technology, experimentation and rapid weapon system development, providing opportunities across the key weapon system domains of Systems Engineering: requirements, design, performance analysis and certification. What we are looking for: PhD or industry experience in the development of laser technology at a system level In-depth understanding of laser physics and optics, with the ability to influence and contribute to the design and development of a cutting-edge laser systems and technology Ability to support technical mediation, communicating issues, architectures and ideas at all levels Demonstrated ability in technical mediation, communicating complex laser and optics concepts, architectures, and ideas effectively at all levels, from high-level management and technical experts to systems engineering specialists and non-technical stakeholders Ability to develop excellent working relationships with partners and customers/key stakeholders as well as team members and other departments A passion for problem-solving, persistence, and a commitment to delivering high-quality results Desirable/Advantageous Experience: Experience with high-power laser technology / laser systems Requirements analysis, specifications and justification Systems proving, design assurance and certification Experience of developing complex systems, ideally in defence Support functional design with requirement flow down through system/sub-system/equipment Experience of system architecting tools e.g. DOORS/DOORS NG/Rhapsody Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Dec 07, 2025
Full time
If you are looking for a career at the cutting edge, delivering a first of its kind technology of great strategic and national importance, then apply to DragonFire today! Salary: Up to £53,000, depending on experience/grade Dynamic (hybrid) working: 3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . With the recent award of the DragonFire Contract, MBDA will be delivering the first ever Laser Directed Energy Weapon (LDEW) onto Royal Navy warships within the next 2 years. Following on from these successes, MBDA is looking for flexible, motivated, and technically astute candidates to continue to develop DragonFire into a world class, deployable, LDEW air defence system. Our ambitious plans involve parallel and interleaved streams of pioneering technology, experimentation and rapid weapon system development, providing opportunities across the key weapon system domains of Systems Engineering: requirements, design, performance analysis and certification. What we are looking for: PhD or industry experience in the development of laser technology at a system level In-depth understanding of laser physics and optics, with the ability to influence and contribute to the design and development of a cutting-edge laser systems and technology Ability to support technical mediation, communicating issues, architectures and ideas at all levels Demonstrated ability in technical mediation, communicating complex laser and optics concepts, architectures, and ideas effectively at all levels, from high-level management and technical experts to systems engineering specialists and non-technical stakeholders Ability to develop excellent working relationships with partners and customers/key stakeholders as well as team members and other departments A passion for problem-solving, persistence, and a commitment to delivering high-quality results Desirable/Advantageous Experience: Experience with high-power laser technology / laser systems Requirements analysis, specifications and justification Systems proving, design assurance and certification Experience of developing complex systems, ideally in defence Support functional design with requirement flow down through system/sub-system/equipment Experience of system architecting tools e.g. DOORS/DOORS NG/Rhapsody Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers award-winning, investigative journalism, and holds power to account. Our team of journalists, commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for a puzzles editor to take editorial responsibility for puzzles and work with relevant teams across GNM on to develop, improve and expand our puzzles and games. From a quick to cryptic crossword on your morning commute, to our Film Reveal puzzle (think Pointless meets cinema testing trivia), Guardian puzzles look to elevate our readers' downtime. This is a 12-month fixed-term contract or staff secondment. About the role: Oversee the delivery of an excellent puzzle offering across all platforms. Ensure we are providing the most engaging, best-designed puzzles to all our readers and users across the world Develop and liaise on new ideas for brilliant, habit-forming puzzles, games and quizzes. Liaise with the crossword editor and other suppliers, both inside and outside the Guardian. Publish and edit puzzles for print, web and app. Work closely with reader revenue and commercial on our strategy, delivery and promotion of puzzles Work closely with product and design on puzzle design Work closely with editors to ensure promotion and visibility of our puzzles About you: Passion for puzzles, games, crosswords and quizzes - and a deep understanding of our current offering Experience (professional or personal) in coming up with puzzle and game ideas Experience and understanding of puzzles and production across different platforms Knowledge and appreciation of Guardian style and production values Experience of managing a budget and working cross-departmentally Ideally you will have a demonstrable ability to bring a diverse perspective to this role We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to apply To apply, please upload your latest CV, some examples of your work (as applicable) and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Thursday 11th December 2025. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact Sean on sean.brinkley to discuss further so we can work with you to support you through your application. - Benefits at the Guardian We offer six weeks annual leave per annum with the option to buy additional days through our holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, private healthcare, sick pay and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture & wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our working environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.
Dec 07, 2025
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers award-winning, investigative journalism, and holds power to account. Our team of journalists, commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're looking for a puzzles editor to take editorial responsibility for puzzles and work with relevant teams across GNM on to develop, improve and expand our puzzles and games. From a quick to cryptic crossword on your morning commute, to our Film Reveal puzzle (think Pointless meets cinema testing trivia), Guardian puzzles look to elevate our readers' downtime. This is a 12-month fixed-term contract or staff secondment. About the role: Oversee the delivery of an excellent puzzle offering across all platforms. Ensure we are providing the most engaging, best-designed puzzles to all our readers and users across the world Develop and liaise on new ideas for brilliant, habit-forming puzzles, games and quizzes. Liaise with the crossword editor and other suppliers, both inside and outside the Guardian. Publish and edit puzzles for print, web and app. Work closely with reader revenue and commercial on our strategy, delivery and promotion of puzzles Work closely with product and design on puzzle design Work closely with editors to ensure promotion and visibility of our puzzles About you: Passion for puzzles, games, crosswords and quizzes - and a deep understanding of our current offering Experience (professional or personal) in coming up with puzzle and game ideas Experience and understanding of puzzles and production across different platforms Knowledge and appreciation of Guardian style and production values Experience of managing a budget and working cross-departmentally Ideally you will have a demonstrable ability to bring a diverse perspective to this role We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to apply To apply, please upload your latest CV, some examples of your work (as applicable) and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Thursday 11th December 2025. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact Sean on sean.brinkley to discuss further so we can work with you to support you through your application. - Benefits at the Guardian We offer six weeks annual leave per annum with the option to buy additional days through our holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, private healthcare, sick pay and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture & wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our working environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.
Join our Architecture Services team! Our Architecture Services team leads end to end solution design for customers of all sizes, bridging presales insight with robust, delivery-ready architectures. We combine strategic thinking with deep technical expertise to create innovative, future-proof solutions that drive real business outcomes. As a team we lead the design and technical direction of solutions across our Corporate, Public Sector, and Enterprise customer base. Operating across the full customer lifecycle-from early-stage engagement and presales through design activities, and handover to the implementation and support functions. Our team ensures that every solution is innovative, scalable, and aligned to the customer's business objectives. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. As a Senior Solutions Architect within the cloud solutions team, you will play a pivotal role in shaping technology outcomes for our customers specifically focused on the Microsoft Azure Platform. You will act as both a strategic advisor and a hands-on architect, translating business needs into practical, future-ready designs that can be successfully implemented by our internal delivery team, or directly by our customers. Your expertise will span multiple technology domains, allowing you to connect strategic vision with technical depth. As Senior Architect - Azure, you'll be responsible for: Continually demonstrate the skills and abilities of a Subject Matter Expert (SME) in Azure principles, including the pillars of Well-Architected and the Microsoft Cloud Adoption Framework for Azure. Demonstrate and continually develop skills, expertise, and knowledge in the design of hybrid and cloud-based solutions and architectures comprehensively covering key areas such as: Demonstrate a keen interest in leading-edge technologies such as Artificial Intelligence (AI) with a view to delivering consultative services developed by Softcat to assist customer journeys. Demonstrate and continually develop skills and knowledge in key areas of value as identified by the Softcat cloud roadmap and service development strategies. Take responsibility for producing high quality design documentation (Technical Proposals, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Be responsible for working with the Public Cloud Professional Services and other teams, providing a bridge between Design, implementation, and Support. Able to provide mentoring and enablement support to junior members of the team and the wider business. Applicants must understand the R's strategy and how to apply them to workloads operating within the customers' existing environment(s) with relevance to migration of workloads to the cloud. We'd love you to have You must have already achieved the Microsoft Certified Azure Solutions Architect Associate and Expert certifications; additional Azure related certifications are also very beneficial. You should be able to demonstrate awareness of on-premises infrastructure technologies and how they map to Azure or other cloud services to enable smooth transitions for customers who are migrating to the cloud. Experience of working within a Managed Service Provider organisation and supporting Managed Service Customers would be of benefit. Awareness of Serverless technologies and how developers can use these to build scalable and robust services and applications. As a Senior Azure Solutions Architect, you will strive to maintain awareness of newly released services and improved capabilities on the Azure platform and disseminate this information to other members of the team. You will possess consultative skills in a presales context, with the ability to identify customer challenges, requirements, and business needs You should be able to work independently as well as part of a team to achieve results. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Join our Architecture Services team! Our Architecture Services team leads end to end solution design for customers of all sizes, bridging presales insight with robust, delivery-ready architectures. We combine strategic thinking with deep technical expertise to create innovative, future-proof solutions that drive real business outcomes. As a team we lead the design and technical direction of solutions across our Corporate, Public Sector, and Enterprise customer base. Operating across the full customer lifecycle-from early-stage engagement and presales through design activities, and handover to the implementation and support functions. Our team ensures that every solution is innovative, scalable, and aligned to the customer's business objectives. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. As a Senior Solutions Architect within the cloud solutions team, you will play a pivotal role in shaping technology outcomes for our customers specifically focused on the Microsoft Azure Platform. You will act as both a strategic advisor and a hands-on architect, translating business needs into practical, future-ready designs that can be successfully implemented by our internal delivery team, or directly by our customers. Your expertise will span multiple technology domains, allowing you to connect strategic vision with technical depth. As Senior Architect - Azure, you'll be responsible for: Continually demonstrate the skills and abilities of a Subject Matter Expert (SME) in Azure principles, including the pillars of Well-Architected and the Microsoft Cloud Adoption Framework for Azure. Demonstrate and continually develop skills, expertise, and knowledge in the design of hybrid and cloud-based solutions and architectures comprehensively covering key areas such as: Demonstrate a keen interest in leading-edge technologies such as Artificial Intelligence (AI) with a view to delivering consultative services developed by Softcat to assist customer journeys. Demonstrate and continually develop skills and knowledge in key areas of value as identified by the Softcat cloud roadmap and service development strategies. Take responsibility for producing high quality design documentation (Technical Proposals, High Level Designs, diagrams, Statements of Work etc.) when required within a given project or customer engagement. Be responsible for working with the Public Cloud Professional Services and other teams, providing a bridge between Design, implementation, and Support. Able to provide mentoring and enablement support to junior members of the team and the wider business. Applicants must understand the R's strategy and how to apply them to workloads operating within the customers' existing environment(s) with relevance to migration of workloads to the cloud. We'd love you to have You must have already achieved the Microsoft Certified Azure Solutions Architect Associate and Expert certifications; additional Azure related certifications are also very beneficial. You should be able to demonstrate awareness of on-premises infrastructure technologies and how they map to Azure or other cloud services to enable smooth transitions for customers who are migrating to the cloud. Experience of working within a Managed Service Provider organisation and supporting Managed Service Customers would be of benefit. Awareness of Serverless technologies and how developers can use these to build scalable and robust services and applications. As a Senior Azure Solutions Architect, you will strive to maintain awareness of newly released services and improved capabilities on the Azure platform and disseminate this information to other members of the team. You will possess consultative skills in a presales context, with the ability to identify customer challenges, requirements, and business needs You should be able to work independently as well as part of a team to achieve results. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
Dec 06, 2025
Full time
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 06, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
About Us At Colossyan, we are helping modern teams scale training with AI video. Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and we've been recognised as a G2 Leader in multiple product categories. Here is an overview of what you can do with Colossyan: Generate videos from text, with narration from our professional AI avatars Turn documents, presentations and prompts into engaging videos Translate your video content to 80+ languages in seconds Personalise your videos by creating a digital avatar of yourself Make training interactive with features like branching, quizzes, and more We take great pride in fostering a culture of growth within our rapidly growing, international team of over 50. Our organisation thrives on a deep seeded passion for technology and its incredible potential, with a strong commitment to the personal and professional development of each team member. To learn more about our product features, visit About the Role You will own and evolve our scaled success motion across the mid market / SMB segments, focusing on lifecycle automation, digital engagement, and selective high leverage touchpoints. You will be pivotal in customer retention, adoption, growth and driving efficiency through scalable processes and automation. Responsibilities Customer engagement: Manage post sale activities & own retention for Colossyan's mid market & SMB customers. Scaled CS Programs: Lead webinars, office hours, QBRs and create in app guides and product support materials. Lifecycle Automation: Manage and improve existing automated onboarding, adoption, renewal, and expansion campaigns (via Planhat). Churn Risk Management: Identify and act upon behavioural and usage based alerts to mitigate churn. Tooling & Systems: Maintain Planhat workflows, health scores, and reporting accuracy. Collaboration & Growth: Work with sales to create and close expansion opportunities. Success Metrics Gross dollar retention Expansion pipeline creation & wins Adoption & usage metrics Reduced manual CS touch time Retention health scoring accuracy Ideal Background 1+ years in Customer Success, CS Ops or Scaled Success within the SaaS industry. Experience managing a large customer portfolio (>100 accounts). Hands on with Planhat (preferred), Gainsight, Totango, Hubspot or other customer data tools. Track record of launching automated customer success motions. Strong commercial acumen, comfortable negotiating renewal contracts. Technical aptitude and ability to quickly learn and navigate software applications. What we offer Stock options: We want everyone to feel motivated to do their best work, which is why we're all owners. Remote work: Enjoy extra flexibility with one full week of remote work per quarter. Free lunch Thursdays: Build team connections over complimentary weekly lunches, available for both in office and remote employees. Wellness Wednesdays: We know working at a startup can be mentally tough, which is why we offer monthly expert led sessions on meditation, yoga, and other well being practices. Great office location: Work from our centrally located, pet friendly office designed for comfort and team collaboration. Birthday time off: Celebrate your birthday with an additional paid day off, if it falls on a weekday, separate from your regular vacation allowance. Flexible annual leave: Enjoy 25 days of annual leave with the unique option to convert the 8 bank holidays into working days and boost your annual leave allowance to 33 days. Choose what works best for you. Private healthcare: Access private healthcare through Bupa, including talk therapy and physiotherapy. We understand that everyone does their best work when they're happy and healthy. Retirement planning: We offer matched salary sacrifice pension with Smart Pension. Cutting edge AI technology: Be at the forefront of AI innovation, working directly with state of the art AI technologies that form the core of our product. Impact: As a rapidly expanding Series A startup, your contributions will have an immediate impact on our global development! At Colossyan, we believe that diversity drives innovation and inclusion fosters a sense of belonging. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We actively seek to build a diverse team and encourage applications from candidates of all backgrounds and beliefs to apply to our open positions. We strongly encourage individuals from under represented and/or marginalised identities to apply. If you need any accommodations for your interview, please email .
Dec 06, 2025
Full time
About Us At Colossyan, we are helping modern teams scale training with AI video. Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and we've been recognised as a G2 Leader in multiple product categories. Here is an overview of what you can do with Colossyan: Generate videos from text, with narration from our professional AI avatars Turn documents, presentations and prompts into engaging videos Translate your video content to 80+ languages in seconds Personalise your videos by creating a digital avatar of yourself Make training interactive with features like branching, quizzes, and more We take great pride in fostering a culture of growth within our rapidly growing, international team of over 50. Our organisation thrives on a deep seeded passion for technology and its incredible potential, with a strong commitment to the personal and professional development of each team member. To learn more about our product features, visit About the Role You will own and evolve our scaled success motion across the mid market / SMB segments, focusing on lifecycle automation, digital engagement, and selective high leverage touchpoints. You will be pivotal in customer retention, adoption, growth and driving efficiency through scalable processes and automation. Responsibilities Customer engagement: Manage post sale activities & own retention for Colossyan's mid market & SMB customers. Scaled CS Programs: Lead webinars, office hours, QBRs and create in app guides and product support materials. Lifecycle Automation: Manage and improve existing automated onboarding, adoption, renewal, and expansion campaigns (via Planhat). Churn Risk Management: Identify and act upon behavioural and usage based alerts to mitigate churn. Tooling & Systems: Maintain Planhat workflows, health scores, and reporting accuracy. Collaboration & Growth: Work with sales to create and close expansion opportunities. Success Metrics Gross dollar retention Expansion pipeline creation & wins Adoption & usage metrics Reduced manual CS touch time Retention health scoring accuracy Ideal Background 1+ years in Customer Success, CS Ops or Scaled Success within the SaaS industry. Experience managing a large customer portfolio (>100 accounts). Hands on with Planhat (preferred), Gainsight, Totango, Hubspot or other customer data tools. Track record of launching automated customer success motions. Strong commercial acumen, comfortable negotiating renewal contracts. Technical aptitude and ability to quickly learn and navigate software applications. What we offer Stock options: We want everyone to feel motivated to do their best work, which is why we're all owners. Remote work: Enjoy extra flexibility with one full week of remote work per quarter. Free lunch Thursdays: Build team connections over complimentary weekly lunches, available for both in office and remote employees. Wellness Wednesdays: We know working at a startup can be mentally tough, which is why we offer monthly expert led sessions on meditation, yoga, and other well being practices. Great office location: Work from our centrally located, pet friendly office designed for comfort and team collaboration. Birthday time off: Celebrate your birthday with an additional paid day off, if it falls on a weekday, separate from your regular vacation allowance. Flexible annual leave: Enjoy 25 days of annual leave with the unique option to convert the 8 bank holidays into working days and boost your annual leave allowance to 33 days. Choose what works best for you. Private healthcare: Access private healthcare through Bupa, including talk therapy and physiotherapy. We understand that everyone does their best work when they're happy and healthy. Retirement planning: We offer matched salary sacrifice pension with Smart Pension. Cutting edge AI technology: Be at the forefront of AI innovation, working directly with state of the art AI technologies that form the core of our product. Impact: As a rapidly expanding Series A startup, your contributions will have an immediate impact on our global development! At Colossyan, we believe that diversity drives innovation and inclusion fosters a sense of belonging. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We actively seek to build a diverse team and encourage applications from candidates of all backgrounds and beliefs to apply to our open positions. We strongly encourage individuals from under represented and/or marginalised identities to apply. If you need any accommodations for your interview, please email .
Base Location: Havant or Reading Salary: £58,100 - £87,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role The Cyber Security Delivery Lead will be responsible for managing a solution development team to realise the product roadmap through the use of relevant and best practice methodologies, ensuring effective control over costs and resourcing in order to enable the delivery of Security outcomes. A vital part of the role is delivering the requirements as per the sponsor/stakeholder expectations. Key to the role is to manage the operational aspects of the delivery teams Manage the delivery of technology solutions with focus on tangible security outcomes in accordance with appropriate methodology. Management of 3rd parties, reviewing their performance, ensuring alignment with SSE ways of working and values, acting as a routine contact point between organisation and supplier. You Will Manage the delivery team to ensure that resultant deliveries meet the specified outcomes. Ensure that the Security strategy is adhered to, thus achieving commonality and ease of maintenance. Analyse problems, action and progress issues as appropriate, ensuring follow through to resolution. Presenting project goals and objectives to stakeholders. Capture defined delivery requirements from the product owner to ensure output meets expectations. You Have Deep expertise in cyber security and technical delivery Extensive experience working on combined IT and security work with dedicated experience delivering within Cyber Security Effective senior stakeholder and third-party relationship management. Experience in managing and leading technical teams to deliver Seek opportunities to maximise delivery value Experience in vendor management About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Dec 06, 2025
Full time
Base Location: Havant or Reading Salary: £58,100 - £87,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The Role The Cyber Security Delivery Lead will be responsible for managing a solution development team to realise the product roadmap through the use of relevant and best practice methodologies, ensuring effective control over costs and resourcing in order to enable the delivery of Security outcomes. A vital part of the role is delivering the requirements as per the sponsor/stakeholder expectations. Key to the role is to manage the operational aspects of the delivery teams Manage the delivery of technology solutions with focus on tangible security outcomes in accordance with appropriate methodology. Management of 3rd parties, reviewing their performance, ensuring alignment with SSE ways of working and values, acting as a routine contact point between organisation and supplier. You Will Manage the delivery team to ensure that resultant deliveries meet the specified outcomes. Ensure that the Security strategy is adhered to, thus achieving commonality and ease of maintenance. Analyse problems, action and progress issues as appropriate, ensuring follow through to resolution. Presenting project goals and objectives to stakeholders. Capture defined delivery requirements from the product owner to ensure output meets expectations. You Have Deep expertise in cyber security and technical delivery Extensive experience working on combined IT and security work with dedicated experience delivering within Cyber Security Effective senior stakeholder and third-party relationship management. Experience in managing and leading technical teams to deliver Seek opportunities to maximise delivery value Experience in vendor management About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Bristol An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. Salary: Circa £ 48,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. . Business Winning - Being a key player in the winning of new contracts, agreements and opportunities. Responsible for supporting the full Route to achieving a Contract, including the Bidding process, cross functional working to deliver inputs and generation of proposals, maximising MBDAs interest. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer including contract management tasks, change management, problem solving and administration. Negotiations - With support gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal and external stakeholders. Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promotes best practice and functional excellence. What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Dec 06, 2025
Full time
Bristol An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. Salary: Circa £ 48,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: An opportunity has arisen to join an active, involved and motivated team, in a sector committed to delivering Defence Capability to the UK Armed Forces and other customers, covering aspects of the early product lifecycle and research and technology. . Business Winning - Being a key player in the winning of new contracts, agreements and opportunities. Responsible for supporting the full Route to achieving a Contract, including the Bidding process, cross functional working to deliver inputs and generation of proposals, maximising MBDAs interest. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer including contract management tasks, change management, problem solving and administration. Negotiations - With support gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal and external stakeholders. Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promotes best practice and functional excellence. What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace.Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose-led change.Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of expertise that Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools. Major Programmes Communities We have a strong community of people who are passionate about making a difference and impact to citizens and public services.We work across the Public Sector, working closely with colleagues across the firm in accounts and project teams that cover Transport, Security and Justice, Defence, Health, Environment and Net Zero, and all other parts of central and local government. We are particularly focused on large-scale transformation programmes, increasingly with an emphasis on programmes that form part of the Government's Major Project Portfolio and/or have a core digital change component.We have colleagues based across the UK with strong and growing teams in Manchester and across the north of England, in line with the government's emerging regional and industrial strategies, the strengthening role of local and regional government and the ongoing drive to relocate public sector staff and work away from London. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits with Human Capital - the world's leading HR and people transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop transformation / change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Your role as a Senior Consultant: Assist with the design and development of major programmes, including programme strategy and set up, portfolio/programme delivery, governance, commercial and contract management Deliver transformation workstream activities, including the development of plans, managing critical paths and interdependencies, and working with Deloitte and client teams to deliver major change successfully Lead/support progress delivery, including reporting, risk management and financial controls in relation to a project, programme or workstream Help drive the governance approach to drive timely decision making, providing appropriate challenge when required Produce high-quality project documents, reports and deliverables for a project, programme or workstream in line with the engagement plan Work / collaborate with all levels of client resources in order to build and maintain strong working relationships and enhance client project / programme delivery capability Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work Support the development of our propositions, solutions and methods, and industry points of view, staying on top of the latest insights and technology to bring the best to our clients Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders Work as part of Deloitte teams, collaborating and modelling our shared values Connect to your skills and professional experience You're curious, collaborative and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Project / Programme management and Project Management Office (PMO), including programme model design and implementation, development of plans across workstreams and management of critical paths, dependencies, risks, and reports in a project Have demonstrable project / programme / portfolio delivery experience in Government and Public Services (particularly (1) Defence, Security & Justice; (2) Digital and/or Cloud transformation; (3) Organisation & Op Model Transformation; (4) Infrastructure and Capital Projects) Industry / Sector knowledge and expertise, including understanding trends in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group Ability to develop and manage client and stakeholder relationships at all levels in an organisation Problem solving, attention to details, creative thinking, and analytical skills Experience of working in multi-disciplinary teams, collaborating to deliver change in fast-paced project environments Self-starting with high degree of personal motivation and drive, and a passion for continuous professional development Experience working in a consulting environment or professional services environment, or as a customer of a professional services partner Preferred but not required experience across major/ large-scale programmes, including: Programme strategy, including; strategic transformation, strategy definition and planning, delivery strategy, or business case development. Programme set up, including; delivery model design, operating model design and transformation, commercial model structure, stakeholder management, transformation, or modelling of programme outcomes. Programme delivery, including; portfolio, programme and project management, programme controls, programme assurance, risk management, or operational readiness. Programme recovery, including executive level engagement, recovery planning, or experience reshaping programmes. Commercial and contract awareness, including engagement risk and financial management. Digital transformation, including; agile and scrum delivery and tools (e.g. JIRA), data insights, analytics and AI for project/programme delivery, enabling capability and adoption of the latest technology across Major Programmes and the wider firm for better control and efficient delivery. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception . click apply for full job details
Dec 06, 2025
Full time
Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace.Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose-led change.Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of expertise that Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools. Major Programmes Communities We have a strong community of people who are passionate about making a difference and impact to citizens and public services.We work across the Public Sector, working closely with colleagues across the firm in accounts and project teams that cover Transport, Security and Justice, Defence, Health, Environment and Net Zero, and all other parts of central and local government. We are particularly focused on large-scale transformation programmes, increasingly with an emphasis on programmes that form part of the Government's Major Project Portfolio and/or have a core digital change component.We have colleagues based across the UK with strong and growing teams in Manchester and across the north of England, in line with the government's emerging regional and industrial strategies, the strengthening role of local and regional government and the ongoing drive to relocate public sector staff and work away from London. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits with Human Capital - the world's leading HR and people transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop transformation / change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Your role as a Senior Consultant: Assist with the design and development of major programmes, including programme strategy and set up, portfolio/programme delivery, governance, commercial and contract management Deliver transformation workstream activities, including the development of plans, managing critical paths and interdependencies, and working with Deloitte and client teams to deliver major change successfully Lead/support progress delivery, including reporting, risk management and financial controls in relation to a project, programme or workstream Help drive the governance approach to drive timely decision making, providing appropriate challenge when required Produce high-quality project documents, reports and deliverables for a project, programme or workstream in line with the engagement plan Work / collaborate with all levels of client resources in order to build and maintain strong working relationships and enhance client project / programme delivery capability Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work Support the development of our propositions, solutions and methods, and industry points of view, staying on top of the latest insights and technology to bring the best to our clients Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders Work as part of Deloitte teams, collaborating and modelling our shared values Connect to your skills and professional experience You're curious, collaborative and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Project / Programme management and Project Management Office (PMO), including programme model design and implementation, development of plans across workstreams and management of critical paths, dependencies, risks, and reports in a project Have demonstrable project / programme / portfolio delivery experience in Government and Public Services (particularly (1) Defence, Security & Justice; (2) Digital and/or Cloud transformation; (3) Organisation & Op Model Transformation; (4) Infrastructure and Capital Projects) Industry / Sector knowledge and expertise, including understanding trends in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group Ability to develop and manage client and stakeholder relationships at all levels in an organisation Problem solving, attention to details, creative thinking, and analytical skills Experience of working in multi-disciplinary teams, collaborating to deliver change in fast-paced project environments Self-starting with high degree of personal motivation and drive, and a passion for continuous professional development Experience working in a consulting environment or professional services environment, or as a customer of a professional services partner Preferred but not required experience across major/ large-scale programmes, including: Programme strategy, including; strategic transformation, strategy definition and planning, delivery strategy, or business case development. Programme set up, including; delivery model design, operating model design and transformation, commercial model structure, stakeholder management, transformation, or modelling of programme outcomes. Programme delivery, including; portfolio, programme and project management, programme controls, programme assurance, risk management, or operational readiness. Programme recovery, including executive level engagement, recovery planning, or experience reshaping programmes. Commercial and contract awareness, including engagement risk and financial management. Digital transformation, including; agile and scrum delivery and tools (e.g. JIRA), data insights, analytics and AI for project/programme delivery, enabling capability and adoption of the latest technology across Major Programmes and the wider firm for better control and efficient delivery. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception . click apply for full job details
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace.Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose-led change.Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of expertise that Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools. Major Programmes Communities We have a strong community of people who are passionate about making a difference and impact to citizens and public services.We work across the Public Sector, working closely with colleagues across the firm in accounts and project teams that cover Transport, Security and Justice, Defence, Health, Environment and Net Zero, and all other parts of central and local government. We are particularly focused on large-scale transformation programmes, increasingly with an emphasis on programmes that form part of the Government's Major Project Portfolio and/or have a core digital change component.We have colleagues based across the UK with strong and growing teams in Manchester and across the north of England, in line with the government's emerging regional and industrial strategies, the strengthening role of local and regional government and the ongoing drive to relocate public sector staff and work away from London. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits with Human Capital - the world's leading HR and people transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop transformation / change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Your role as a Senior Consultant: Assist with the design and development of major programmes, including programme strategy and set up, portfolio/programme delivery, governance, commercial and contract management Deliver transformation workstream activities, including the development of plans, managing critical paths and interdependencies, and working with Deloitte and client teams to deliver major change successfully Lead/support progress delivery, including reporting, risk management and financial controls in relation to a project, programme or workstream Help drive the governance approach to drive timely decision making, providing appropriate challenge when required Produce high-quality project documents, reports and deliverables for a project, programme or workstream in line with the engagement plan Work / collaborate with all levels of client resources in order to build and maintain strong working relationships and enhance client project / programme delivery capability Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work Support the development of our propositions, solutions and methods, and industry points of view, staying on top of the latest insights and technology to bring the best to our clients Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders Work as part of Deloitte teams, collaborating and modelling our shared values Connect to your skills and professional experience You're curious, collaborative and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Project / Programme management and Project Management Office (PMO), including programme model design and implementation, development of plans across workstreams and management of critical paths, dependencies, risks, and reports in a project Have demonstrable project / programme / portfolio delivery experience in Government and Public Services (particularly (1) Defence, Security & Justice; (2) Digital and/or Cloud transformation; (3) Organisation & Op Model Transformation; (4) Infrastructure and Capital Projects) Industry / Sector knowledge and expertise, including understanding trends in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group Ability to develop and manage client and stakeholder relationships at all levels in an organisation Problem solving, attention to details, creative thinking, and analytical skills Experience of working in multi-disciplinary teams, collaborating to deliver change in fast-paced project environments Self-starting with high degree of personal motivation and drive, and a passion for continuous professional development Experience working in a consulting environment or professional services environment, or as a customer of a professional services partner Preferred but not required experience across major/ large-scale programmes, including: Programme strategy, including; strategic transformation, strategy definition and planning, delivery strategy, or business case development. Programme set up, including; delivery model design, operating model design and transformation, commercial model structure, stakeholder management, transformation, or modelling of programme outcomes. Programme delivery, including; portfolio, programme and project management, programme controls, programme assurance, risk management, or operational readiness. Programme recovery, including executive level engagement, recovery planning, or experience reshaping programmes. Commercial and contract awareness, including engagement risk and financial management. Digital transformation, including; agile and scrum delivery and tools (e.g. JIRA), data insights, analytics and AI for project/programme delivery, enabling capability and adoption of the latest technology across Major Programmes and the wider firm for better control and efficient delivery. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception . click apply for full job details
Dec 06, 2025
Full time
Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace.Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose-led change.Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of expertise that Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools. Major Programmes Communities We have a strong community of people who are passionate about making a difference and impact to citizens and public services.We work across the Public Sector, working closely with colleagues across the firm in accounts and project teams that cover Transport, Security and Justice, Defence, Health, Environment and Net Zero, and all other parts of central and local government. We are particularly focused on large-scale transformation programmes, increasingly with an emphasis on programmes that form part of the Government's Major Project Portfolio and/or have a core digital change component.We have colleagues based across the UK with strong and growing teams in Manchester and across the north of England, in line with the government's emerging regional and industrial strategies, the strengthening role of local and regional government and the ongoing drive to relocate public sector staff and work away from London. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits with Human Capital - the world's leading HR and people transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop transformation / change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Your role as a Senior Consultant: Assist with the design and development of major programmes, including programme strategy and set up, portfolio/programme delivery, governance, commercial and contract management Deliver transformation workstream activities, including the development of plans, managing critical paths and interdependencies, and working with Deloitte and client teams to deliver major change successfully Lead/support progress delivery, including reporting, risk management and financial controls in relation to a project, programme or workstream Help drive the governance approach to drive timely decision making, providing appropriate challenge when required Produce high-quality project documents, reports and deliverables for a project, programme or workstream in line with the engagement plan Work / collaborate with all levels of client resources in order to build and maintain strong working relationships and enhance client project / programme delivery capability Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work Support the development of our propositions, solutions and methods, and industry points of view, staying on top of the latest insights and technology to bring the best to our clients Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders Work as part of Deloitte teams, collaborating and modelling our shared values Connect to your skills and professional experience You're curious, collaborative and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Project / Programme management and Project Management Office (PMO), including programme model design and implementation, development of plans across workstreams and management of critical paths, dependencies, risks, and reports in a project Have demonstrable project / programme / portfolio delivery experience in Government and Public Services (particularly (1) Defence, Security & Justice; (2) Digital and/or Cloud transformation; (3) Organisation & Op Model Transformation; (4) Infrastructure and Capital Projects) Industry / Sector knowledge and expertise, including understanding trends in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group Ability to develop and manage client and stakeholder relationships at all levels in an organisation Problem solving, attention to details, creative thinking, and analytical skills Experience of working in multi-disciplinary teams, collaborating to deliver change in fast-paced project environments Self-starting with high degree of personal motivation and drive, and a passion for continuous professional development Experience working in a consulting environment or professional services environment, or as a customer of a professional services partner Preferred but not required experience across major/ large-scale programmes, including: Programme strategy, including; strategic transformation, strategy definition and planning, delivery strategy, or business case development. Programme set up, including; delivery model design, operating model design and transformation, commercial model structure, stakeholder management, transformation, or modelling of programme outcomes. Programme delivery, including; portfolio, programme and project management, programme controls, programme assurance, risk management, or operational readiness. Programme recovery, including executive level engagement, recovery planning, or experience reshaping programmes. Commercial and contract awareness, including engagement risk and financial management. Digital transformation, including; agile and scrum delivery and tools (e.g. JIRA), data insights, analytics and AI for project/programme delivery, enabling capability and adoption of the latest technology across Major Programmes and the wider firm for better control and efficient delivery. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception . click apply for full job details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dec 06, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations-turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges Job purpose: The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the NATO enterprise. Working closely with the global Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission critical capabilities. This role focuses on enabling Janes data within individual systems, facilitating interoperability with third party and customer datasets, and aligning with NATO's evolving AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation. You will contribute to high impact customer and partner projects across the Alliance, helping shape the future of Janes technical estate-including our graph knowledge base, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability. How you will contribute at Janes: System Integration: Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance. Product Delivery: Assist in the development and delivery of Janes Interconnected Intelligence products, ensuring compliance with NATO standards and technical expectations. Customer Advisory: Provide remote and on site technical advisory services to customers, offering guidance on data attributes, integration strategies, and system optimisation. Documentation & Standards: Collate, analyse, assess and summarise current and emerging NATO documentation related to data models, ontologies, governance, processing, and third party integration. Ontology & Model Development: Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with NATO and other customer ecosystems. Gap Analysis: Identify and prioritise unmet data requirements critical to NATO adoption and mission success. Strategic Expansion: Explore adjacent content and data domains for potential expansion-either organically or via acquisition-to deepen Janes relevance and support for NATO missions. Market Intelligence: Monitor and report on partner and competitor activity within NATO to identify opportunities for collaboration, expansion, or risk mitigation. Account Development: Share insights on how the NATO relationship can be leveraged to unlock opportunities in partner nations. Identify and help remove barriers to expansion. Presales & Bids: Support technical presales engagements, bid responses, and proposal submissions with subject matter expertise and solution design input. The ideal skills and experience for this role are: Domain Expertise: Proven experience in data integration, system interoperability, and technical advisory roles-ideally within defence and intelligence sectors. Strong understanding of data models, ontologies, and standards relevant to NATO and allied environments. Experience working with national security and defence organisations. Citizenship of a NATO nation with the ability to obtain a security clearance. Technical Proficiency: Proficient in Python, including SDKs, APIs, and data engineering best practices. Solid understanding of the Software Development Lifecycle (SDLC). Experience with graph databases (e.g., Neo4j, ArangoDB, GraphDB). Familiarity with at least two of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases. Education & Communication: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience. Excellent presentation and communication skills, with the ability to engage technical and non technical stakeholders. Comfortable working in small, agile, and globally distributed teams. Knowledge of the Intelligence cycle and ability to understand NATO intelligence requirements and priorities. Mindset & Approach: Strategic thinker with a passion for solving complex technical challenges. Innovative, dynamic, and creative approach to problem solving. Willingness to learn, grow, and adapt in a fast paced environment. Front End & Web Technologies: Back End & Infrastructure: Experience with Docker, Elasticsearch, or Palantir. Hands on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3, etc.). Background in backend or frontend architecture and development. Experience with Python modules such as ArcPy and ArcGIS API for Python. Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge. Security & Clearance: An active security clearance is a strong advantage; however, the ability and willingness to obtain one is essential. 27 days of annual leave Healthy half (0.5 day leave every 6 months for wellbeing) Private medical insurance - BUPA Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) Paternity (100% of basic salary for 6 weeks) Life cover Access to LinkedIn Learning Access to an on site gym Life at Janes We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications.
Dec 05, 2025
Full time
Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations-turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges Job purpose: The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the NATO enterprise. Working closely with the global Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission critical capabilities. This role focuses on enabling Janes data within individual systems, facilitating interoperability with third party and customer datasets, and aligning with NATO's evolving AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation. You will contribute to high impact customer and partner projects across the Alliance, helping shape the future of Janes technical estate-including our graph knowledge base, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability. How you will contribute at Janes: System Integration: Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance. Product Delivery: Assist in the development and delivery of Janes Interconnected Intelligence products, ensuring compliance with NATO standards and technical expectations. Customer Advisory: Provide remote and on site technical advisory services to customers, offering guidance on data attributes, integration strategies, and system optimisation. Documentation & Standards: Collate, analyse, assess and summarise current and emerging NATO documentation related to data models, ontologies, governance, processing, and third party integration. Ontology & Model Development: Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with NATO and other customer ecosystems. Gap Analysis: Identify and prioritise unmet data requirements critical to NATO adoption and mission success. Strategic Expansion: Explore adjacent content and data domains for potential expansion-either organically or via acquisition-to deepen Janes relevance and support for NATO missions. Market Intelligence: Monitor and report on partner and competitor activity within NATO to identify opportunities for collaboration, expansion, or risk mitigation. Account Development: Share insights on how the NATO relationship can be leveraged to unlock opportunities in partner nations. Identify and help remove barriers to expansion. Presales & Bids: Support technical presales engagements, bid responses, and proposal submissions with subject matter expertise and solution design input. The ideal skills and experience for this role are: Domain Expertise: Proven experience in data integration, system interoperability, and technical advisory roles-ideally within defence and intelligence sectors. Strong understanding of data models, ontologies, and standards relevant to NATO and allied environments. Experience working with national security and defence organisations. Citizenship of a NATO nation with the ability to obtain a security clearance. Technical Proficiency: Proficient in Python, including SDKs, APIs, and data engineering best practices. Solid understanding of the Software Development Lifecycle (SDLC). Experience with graph databases (e.g., Neo4j, ArangoDB, GraphDB). Familiarity with at least two of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases. Education & Communication: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience. Excellent presentation and communication skills, with the ability to engage technical and non technical stakeholders. Comfortable working in small, agile, and globally distributed teams. Knowledge of the Intelligence cycle and ability to understand NATO intelligence requirements and priorities. Mindset & Approach: Strategic thinker with a passion for solving complex technical challenges. Innovative, dynamic, and creative approach to problem solving. Willingness to learn, grow, and adapt in a fast paced environment. Front End & Web Technologies: Back End & Infrastructure: Experience with Docker, Elasticsearch, or Palantir. Hands on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3, etc.). Background in backend or frontend architecture and development. Experience with Python modules such as ArcPy and ArcGIS API for Python. Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge. Security & Clearance: An active security clearance is a strong advantage; however, the ability and willingness to obtain one is essential. 27 days of annual leave Healthy half (0.5 day leave every 6 months for wellbeing) Private medical insurance - BUPA Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) Paternity (100% of basic salary for 6 weeks) Life cover Access to LinkedIn Learning Access to an on site gym Life at Janes We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications.
One of our leading defence engineering clients is expanding their Weapon Systems team and is looking for an experienced Systems Verification Engineer to support a range of high-profile UK and international programmes. This is an exciting opportunity to join a world-class organisation working on cutting-edge defence technology. The successful candidate will play a key role in delivering verification and validation activities across multiple programmes, supporting system certification, compliance, and engineering governance. Key Responsibilities: Deliver verification and validation activities across concurrent programmes, ensuring delivery to time, cost, and quality targets. Review subsystem outputs and evidence to support system-level verification and certification. Produce and maintain verification and certification documentation, including compliance matrices and product trial certificates. Manage non-compliance reporting and coordinate closure of review and regression test panels. Support generation of system-level compliance evidence and certification documentation. Plan, prioritise, and execute engineering tasks across dynamic and complex project portfolios. Work collaboratively with cross-functional teams and build strong relationships across interfacing disciplines. Required Skills and Experience: Proven background in systems engineering verification and certification processes. Ability to manage and deliver work across multiple programmes simultaneously. Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels. Proactive and adaptable approach to workload management. Working knowledge of DOORS or similar requirements management tools. Understanding of the Systems Engineering lifecycle from concept through to delivery. Benefits: Salary up to 57,000, depending on experience Performance bonus up to 2,500 Pension contribution up to 14% (combined employer and employee) Overtime opportunities Flexible working, with 2-3 days per week on-site Flexi leave - up to 15 additional days per year Enhanced parental leave, including maternity, adoption, shared parental, paternity, neonatal, and fertility support Additional Information: Due to the nature of work involved, all applicants must be able to obtain UK Security Clearance (SC level) and therefore must hold British nationality as a minimum requirement.
Dec 05, 2025
Full time
One of our leading defence engineering clients is expanding their Weapon Systems team and is looking for an experienced Systems Verification Engineer to support a range of high-profile UK and international programmes. This is an exciting opportunity to join a world-class organisation working on cutting-edge defence technology. The successful candidate will play a key role in delivering verification and validation activities across multiple programmes, supporting system certification, compliance, and engineering governance. Key Responsibilities: Deliver verification and validation activities across concurrent programmes, ensuring delivery to time, cost, and quality targets. Review subsystem outputs and evidence to support system-level verification and certification. Produce and maintain verification and certification documentation, including compliance matrices and product trial certificates. Manage non-compliance reporting and coordinate closure of review and regression test panels. Support generation of system-level compliance evidence and certification documentation. Plan, prioritise, and execute engineering tasks across dynamic and complex project portfolios. Work collaboratively with cross-functional teams and build strong relationships across interfacing disciplines. Required Skills and Experience: Proven background in systems engineering verification and certification processes. Ability to manage and deliver work across multiple programmes simultaneously. Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels. Proactive and adaptable approach to workload management. Working knowledge of DOORS or similar requirements management tools. Understanding of the Systems Engineering lifecycle from concept through to delivery. Benefits: Salary up to 57,000, depending on experience Performance bonus up to 2,500 Pension contribution up to 14% (combined employer and employee) Overtime opportunities Flexible working, with 2-3 days per week on-site Flexi leave - up to 15 additional days per year Enhanced parental leave, including maternity, adoption, shared parental, paternity, neonatal, and fertility support Additional Information: Due to the nature of work involved, all applicants must be able to obtain UK Security Clearance (SC level) and therefore must hold British nationality as a minimum requirement.
AI Specialist - Machine Learning & Generative AI Position Description At CGI, we're shaping the future through intelligent innovation. As an AI Specialist, you'll help clients unlock the transformative power of AI, designing and delivering solutions that drive efficiency, spark creativity, and deliver measurable business outcomes. You'll work at the forefront of Machine Learning, Generative AI, and Advanced Analytics, helping organisations reimagine their operations and make smarter, faster decisions. This is your opportunity to contribute to industry-defining projects, influence the direction of our growing AI Practice, and be part of a collaborative environment that empowers you to take ownership, innovate with purpose, and grow your expertise in a supportive community. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Find out more about our AI story here: Your future duties and responsibilities In this role, you will design and deliver innovative AI solutions that solve complex business challenges across multiple industries. Working closely with clients and CGI teams, you will lead the end-to-end development of AI systems, from opportunity identification to deployment, ensuring every solution is secure, scalable, and impactful. You'll translate ideas into outcomes, guiding AI adoption responsibly while driving measurable results for our clients. You'll also play a key role in advancing CGI's AI Practice by sharing best practices, mentoring colleagues, and helping shape our evolving AI strategy. You will thrive in an environment that encourages experimentation, collaboration, and continuous learning, where your creativity and curiosity directly contribute to CGI's success and client value. Key responsibilities: • Lead & Innovate: Collaborate with clients to assess needs, identify AI opportunities, and define clear solution requirements. • Develop & Deliver: Design and implement AI models using Machine Learning, NLP, Generative AI, and Advanced Analytics. • Strategise & Execute: Build AI roadmaps aligned with client goals and emerging technology trends. • Optimise & Automate: Oversee AI solution deployment, ensuring performance, scalability, and compliance. • Collaborate & Mentor: Support knowledge sharing, guide junior colleagues, and promote responsible AI adoption. • Evolve & Enhance: Stay ahead of emerging AI tools and methodologies to continually refine delivery excellence. Required qualifications to be successful in this role You will bring a strong technical foundation in AI and a track record of delivering impactful AI solutions. A passion for innovation, curiosity about emerging technologies, and the ability to communicate complex concepts clearly are essential. You should have: • Proven experience delivering AI solutions in commercial environments. • Expertise in Machine Learning, Generative AI, NLP, and Advanced Analytics. • Proficiency in Python and AI frameworks (e.g., TensorFlow, PyTorch, LangChain). • Knowledge of data engineering and MLOps practices. • Familiarity with cloud platforms (AWS, Azure, or GCP). • Strong problem-solving, analytical, and communication skills. • Ability to collaborate effectively in multidisciplinary teams. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Dec 05, 2025
Full time
AI Specialist - Machine Learning & Generative AI Position Description At CGI, we're shaping the future through intelligent innovation. As an AI Specialist, you'll help clients unlock the transformative power of AI, designing and delivering solutions that drive efficiency, spark creativity, and deliver measurable business outcomes. You'll work at the forefront of Machine Learning, Generative AI, and Advanced Analytics, helping organisations reimagine their operations and make smarter, faster decisions. This is your opportunity to contribute to industry-defining projects, influence the direction of our growing AI Practice, and be part of a collaborative environment that empowers you to take ownership, innovate with purpose, and grow your expertise in a supportive community. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Find out more about our AI story here: Your future duties and responsibilities In this role, you will design and deliver innovative AI solutions that solve complex business challenges across multiple industries. Working closely with clients and CGI teams, you will lead the end-to-end development of AI systems, from opportunity identification to deployment, ensuring every solution is secure, scalable, and impactful. You'll translate ideas into outcomes, guiding AI adoption responsibly while driving measurable results for our clients. You'll also play a key role in advancing CGI's AI Practice by sharing best practices, mentoring colleagues, and helping shape our evolving AI strategy. You will thrive in an environment that encourages experimentation, collaboration, and continuous learning, where your creativity and curiosity directly contribute to CGI's success and client value. Key responsibilities: • Lead & Innovate: Collaborate with clients to assess needs, identify AI opportunities, and define clear solution requirements. • Develop & Deliver: Design and implement AI models using Machine Learning, NLP, Generative AI, and Advanced Analytics. • Strategise & Execute: Build AI roadmaps aligned with client goals and emerging technology trends. • Optimise & Automate: Oversee AI solution deployment, ensuring performance, scalability, and compliance. • Collaborate & Mentor: Support knowledge sharing, guide junior colleagues, and promote responsible AI adoption. • Evolve & Enhance: Stay ahead of emerging AI tools and methodologies to continually refine delivery excellence. Required qualifications to be successful in this role You will bring a strong technical foundation in AI and a track record of delivering impactful AI solutions. A passion for innovation, curiosity about emerging technologies, and the ability to communicate complex concepts clearly are essential. You should have: • Proven experience delivering AI solutions in commercial environments. • Expertise in Machine Learning, Generative AI, NLP, and Advanced Analytics. • Proficiency in Python and AI frameworks (e.g., TensorFlow, PyTorch, LangChain). • Knowledge of data engineering and MLOps practices. • Familiarity with cloud platforms (AWS, Azure, or GCP). • Strong problem-solving, analytical, and communication skills. • Ability to collaborate effectively in multidisciplinary teams. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking a Senior Solution Architect - SAP to lead the design, delivery, and technical roadmap of large-scale ERP transformations. The ideal candidate will have deep and broad expertise across multiple SAP modules, strong integration architecture skills, and proven experience defining SAP target landscapes that align with business strategy. Key Responsibilities SAP Roadmaps : Define and own the SAP technical and solution strategy, including S/4HANA adoption and phased rollouts. Solution Architecture : Design SAP target landscapes using a lean ERP core integrated with satellite SAP solutions. Module Breadth : Lead architectural decisions spanning multiple LoBs (e.g., Manufacturing, Sales, Supply Chain, Asset Management, Finance). Integration Leadership : Architect SAP integrations using SAP BTP, Integration Suite, and middleware; oversee data migration strategies. Analytics & Data : Define SAP data architecture including master data governance, BW/4HANA, DataSphere, and SAC reporting. Quality & Standards : Ensure designs follow SAP and industry best practices, embedding performance, security, and maintainability. Client Advisory : Partner with programme leadership to align SAP solution direction with business outcomes. What You'll Bring 8+ years in SAP architecture and delivery. Proven multi-module solution design experience. Expert in S/4HANA adoption strategies and integration architecture. Experience with master data governance and analytics platform design. SAP certifications in relevant architecture or module areas. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 05, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking a Senior Solution Architect - SAP to lead the design, delivery, and technical roadmap of large-scale ERP transformations. The ideal candidate will have deep and broad expertise across multiple SAP modules, strong integration architecture skills, and proven experience defining SAP target landscapes that align with business strategy. Key Responsibilities SAP Roadmaps : Define and own the SAP technical and solution strategy, including S/4HANA adoption and phased rollouts. Solution Architecture : Design SAP target landscapes using a lean ERP core integrated with satellite SAP solutions. Module Breadth : Lead architectural decisions spanning multiple LoBs (e.g., Manufacturing, Sales, Supply Chain, Asset Management, Finance). Integration Leadership : Architect SAP integrations using SAP BTP, Integration Suite, and middleware; oversee data migration strategies. Analytics & Data : Define SAP data architecture including master data governance, BW/4HANA, DataSphere, and SAC reporting. Quality & Standards : Ensure designs follow SAP and industry best practices, embedding performance, security, and maintainability. Client Advisory : Partner with programme leadership to align SAP solution direction with business outcomes. What You'll Bring 8+ years in SAP architecture and delivery. Proven multi-module solution design experience. Expert in S/4HANA adoption strategies and integration architecture. Experience with master data governance and analytics platform design. SAP certifications in relevant architecture or module areas. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Customer Success Manager Dutch Speaking (SaaS / Sustainability / Supply Chain) Location: London - Hybrid (Once a week in office) Languages: Fluent Dutch & English Type: Permanent Full-time Are you passionate about driving customer success in a mission-led tech environment? We re working with an innovative scale-up that s transforming how global supply chains ensure transparency, sustainability, and compliance through cutting-edge technology. As a Dutch-speaking Customer Success Manager, you ll play a pivotal role in building long-term relationships with enterprise customers across Europe ensuring smooth onboarding, strong product adoption, and measurable business outcomes. What You ll Do Act as the trusted partner for a portfolio of Dutch and European enterprise clients. Lead onboarding, training, and adoption journeys to ensure maximum value from the platform. Develop and execute success plans aligned to each client s goals and compliance needs. Work closely with Product, Operations, and Technical teams to deliver an exceptional customer experience. Monitor usage and engagement metrics, identifying opportunities for growth, renewal, and expansion. Translate customer feedback into actionable insights to help shape product improvements. What We re Looking For Fluent in Dutch and English (written and verbal). Proven experience in Customer Success, Account Management, or Implementation within a SaaS or B2B tech environment. Strong client-facing and stakeholder management skills confident communicating with senior decision-makers. A proactive, consultative approach with the ability to guide customers through change and adoption. Interest or experience in sustainability, ESG, or supply chain traceability would be highly advantageous. Excellent organisational and communication skills, with an eye for process and detail. Why You ll Love It Be part of a purpose-driven tech company solving real global challenges. Collaborate with an international team that values integrity, innovation, and impact. Competitive salary package with opportunities for growth and development. Work in a dynamic, fast-paced environment where your ideas truly make a difference. Interested? If you re a Dutch-speaking CSM ready to help organisations build trust and transparency across their supply chains, we d love to hear from you.
Dec 05, 2025
Full time
Customer Success Manager Dutch Speaking (SaaS / Sustainability / Supply Chain) Location: London - Hybrid (Once a week in office) Languages: Fluent Dutch & English Type: Permanent Full-time Are you passionate about driving customer success in a mission-led tech environment? We re working with an innovative scale-up that s transforming how global supply chains ensure transparency, sustainability, and compliance through cutting-edge technology. As a Dutch-speaking Customer Success Manager, you ll play a pivotal role in building long-term relationships with enterprise customers across Europe ensuring smooth onboarding, strong product adoption, and measurable business outcomes. What You ll Do Act as the trusted partner for a portfolio of Dutch and European enterprise clients. Lead onboarding, training, and adoption journeys to ensure maximum value from the platform. Develop and execute success plans aligned to each client s goals and compliance needs. Work closely with Product, Operations, and Technical teams to deliver an exceptional customer experience. Monitor usage and engagement metrics, identifying opportunities for growth, renewal, and expansion. Translate customer feedback into actionable insights to help shape product improvements. What We re Looking For Fluent in Dutch and English (written and verbal). Proven experience in Customer Success, Account Management, or Implementation within a SaaS or B2B tech environment. Strong client-facing and stakeholder management skills confident communicating with senior decision-makers. A proactive, consultative approach with the ability to guide customers through change and adoption. Interest or experience in sustainability, ESG, or supply chain traceability would be highly advantageous. Excellent organisational and communication skills, with an eye for process and detail. Why You ll Love It Be part of a purpose-driven tech company solving real global challenges. Collaborate with an international team that values integrity, innovation, and impact. Competitive salary package with opportunities for growth and development. Work in a dynamic, fast-paced environment where your ideas truly make a difference. Interested? If you re a Dutch-speaking CSM ready to help organisations build trust and transparency across their supply chains, we d love to hear from you.
Lead Solution Architect Location: Lincoln / Hybrid Salary: £60,000 £65,000 A large, digitally ambitious organisation is transforming its technology landscape and is seeking an experienced, forward-thinking Lead Solution Architect to help drive that change. If youre motivated by strategic influence, modern architecture practice and delivering meaningful value for communities, this role offers the chance to lead at scale. About the Role: This senior technical leadership role reports to the Head of Strategy, Architecture & Product. Youll lead a small team of Solution Architects, guide engineering activity across Agile delivery teams, and chair the organisations Digital Design Authority. Youll define and maintain enterprise-level architecture across a diverse portfolio, ensuring alignment with strategic goals while supporting the adoption of cloud, data and automation technologies. The role also includes assuring supplier-led designs and deputising at senior governance boards. What Youll Be Doing: Leading a team of Solution Architects and assuring technical delivery Owning and evolving the strategic architecture framework and roadmap Chairing the Digital Design Authority (DDA) Working closely with Product Owners, Business Partners, delivery teams and suppliers Driving scalable, secure and high-performing solutions Providing assurance on third-party designs and supplier activity Supporting governance, cyber resilience, data architecture and cloud optimisation Championing a modern, product-based IT and digital model Promoting continuous improvement and architectural maturity Youll bring: Extensive solution architecture experience with strong technical assurance skills Knowledge of cloud technologies (e.g. Azure), Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large and diverse community Influence architecture, ways of working and technology investment Hybrid working with flexibility as standard Professional development including leadership programmes and memberships Collaborate with skilled technologists and delivery partners across the sector If this sounds of interest, then please apply now! James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details. JBRP1_UKTJ
Dec 05, 2025
Full time
Lead Solution Architect Location: Lincoln / Hybrid Salary: £60,000 £65,000 A large, digitally ambitious organisation is transforming its technology landscape and is seeking an experienced, forward-thinking Lead Solution Architect to help drive that change. If youre motivated by strategic influence, modern architecture practice and delivering meaningful value for communities, this role offers the chance to lead at scale. About the Role: This senior technical leadership role reports to the Head of Strategy, Architecture & Product. Youll lead a small team of Solution Architects, guide engineering activity across Agile delivery teams, and chair the organisations Digital Design Authority. Youll define and maintain enterprise-level architecture across a diverse portfolio, ensuring alignment with strategic goals while supporting the adoption of cloud, data and automation technologies. The role also includes assuring supplier-led designs and deputising at senior governance boards. What Youll Be Doing: Leading a team of Solution Architects and assuring technical delivery Owning and evolving the strategic architecture framework and roadmap Chairing the Digital Design Authority (DDA) Working closely with Product Owners, Business Partners, delivery teams and suppliers Driving scalable, secure and high-performing solutions Providing assurance on third-party designs and supplier activity Supporting governance, cyber resilience, data architecture and cloud optimisation Championing a modern, product-based IT and digital model Promoting continuous improvement and architectural maturity Youll bring: Extensive solution architecture experience with strong technical assurance skills Knowledge of cloud technologies (e.g. Azure), Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large and diverse community Influence architecture, ways of working and technology investment Hybrid working with flexibility as standard Professional development including leadership programmes and memberships Collaborate with skilled technologists and delivery partners across the sector If this sounds of interest, then please apply now! James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details. JBRP1_UKTJ
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Dec 05, 2025
Full time
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
