Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Mar 29, 2024
Contractor
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a IBM Z Storage Specialist - REMOTE will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks IBM Z Storage Specialist IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Mar 29, 2024
Contractor
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a IBM Z Storage Specialist - REMOTE will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks IBM Z Storage Specialist IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
UK Power Networks (Operations) Ltd
Crawley, Sussex
Assistant Operational Accountant Reference Number 77435 This Assistant Operational Accountant will report to the Finance Manager - EPN / Trees / Connections Services and will work within our Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 30,000.00 and a bonus of 7.5% Close Date: 12/04/2024 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: This role sits within the Business Partnering Finance team in the Finance Directorate and will support the EPN Finance Manager in delivering key performance metrics for the use of senior management within the business. Working closely with the Finance Manager, Management Accountant, and the wider business, it is a pivotal position to enable UKPN to drive down unit costs in line with our ED2 business plan. You will be responsible for assisting with month-end processes and delivering timely and accurate monthly management reports while gaining a thorough understanding of how the costs and volumes are processed through the various systems of record. Ensuring that accurate unit cost data is provided to the business on a monthly basis as well as ensuring that we can fulfil our regulatory reporting requirements. Dimensions: Network Operations East is responsible for approximately 170m of budget. The Asset Portfolio Plan, which is fundamental to this, has 50 individual lines which will need target costs to be calculated and used to monitor actual costs and variances. Not only will you generate improvements in terms of creating commercial analysis and improved communications, but you will create a consensus and mutual understanding between stakeholders, clear commitments, and improved efficiency. The position will require working in all three UKPN regions. Principle Accountabilities: Understand and feed in to the Performance Packs in Power BI. Use the key metrics to drive performance improvements by supporting the team and partnering with the Business. Use technical skills to process and analyse large amount of data with a desire to learn new packages and technologies in order to remain at the forefront of this fast moving field. Accurate and timely production of the monthly management accounts, ensuring they are produced on a true and fair basis. This will include posting appropriate journals (accruals, transfers) and looking for ways to improve the journal processes through faster data extraction and automation. Identify opportunities and areas for attention and help implement any improvements needed. Ensure accurate and timely data analysis is prepared to support the production of the Network Operations Management Accounts pack and Operation Performance Report. Actively participate in cross business reviews to compare unit cost data, understand the reasons for variances, cause and effect relationships. Document current business processes in order to define the nature of any hot-spots and work with the business to resolve these and deliver best in class processes, ensuring that the necessary controls are implemented as needed. Nature and Scope: You will play a pivotal role in supporting the financial operations of the organisation. Working closely with various departments, your primary objective will be to support the team in providing financial insights and analysis to aid decision-making processes. You will collaborate with stakeholders across the organisation to understand their needs and provide financial guidance to drive strategic initiatives. This role requires strong analytical skills, attention to detail, and the ability to communicate complex financial information effectively. It is anticipated that you will undertake this role with a high degree of autonomy, referring to your line manager for guidance or decisions as appropriate. Whilst the role is based at Crawley, to fully engage with business activities, this role may be expected to attend operational reviews and meetings at other UKPN locations. Knowledge, Skills, Qualifications & Experience: Part-qualified Accountant or someone looking to start a career in Accounting. Strong analytical skills with the ability to interpret complex financial data in a way which non-financial personnel understand and can act upon. Excellent communication and interpersonal skills, with the ability to maintain effective relationships with key stakeholders and the wider business. Attention to detail and accuracy in financial reporting and analysis. Ability to work independently and prioritise tasks in a fast-paced environment. A strong team player who is highly committed, enthusiastic and willing to go the extra-mile to provide support to their colleagues. Key Competencies: The successful candidate will be self-motivated & able to work under pressure. Ability to provide in-depth analysis of financial data to identify trends, variances, and areas for improvement. Support the team in providing actionable insights to enable strategic decision-making. Collaborate with stakeholders to understand their financial needs and objectives. Assist the team in analysing costs and unit cost efficiency to identify opportunities for cost savings and efficiency improvements. Assist in the preparation of budgets and forecasts, working closely with key stakeholders to ensure accuracy and alignment with organisational goals. Conduct ad hoc financial analysis and complete projects as required, providing support to the team on special initiatives or requests. Continuously evaluate and improve financial processes and procedures to enhance efficiency and effectiveness. The ability to work flexibly throughout the year is essential. A current driving license, with access to a car is desirable. The role offers an exciting opportunity to contribute to the financial success of the organisation by providing strategic insights and support to various departments. If you are a motivated individual with a strong financial background and a passion for driving business performance, we encourage you to apply and join our dynamic team. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt, ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mar 29, 2024
Full time
Assistant Operational Accountant Reference Number 77435 This Assistant Operational Accountant will report to the Finance Manager - EPN / Trees / Connections Services and will work within our Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 30,000.00 and a bonus of 7.5% Close Date: 12/04/2024 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: This role sits within the Business Partnering Finance team in the Finance Directorate and will support the EPN Finance Manager in delivering key performance metrics for the use of senior management within the business. Working closely with the Finance Manager, Management Accountant, and the wider business, it is a pivotal position to enable UKPN to drive down unit costs in line with our ED2 business plan. You will be responsible for assisting with month-end processes and delivering timely and accurate monthly management reports while gaining a thorough understanding of how the costs and volumes are processed through the various systems of record. Ensuring that accurate unit cost data is provided to the business on a monthly basis as well as ensuring that we can fulfil our regulatory reporting requirements. Dimensions: Network Operations East is responsible for approximately 170m of budget. The Asset Portfolio Plan, which is fundamental to this, has 50 individual lines which will need target costs to be calculated and used to monitor actual costs and variances. Not only will you generate improvements in terms of creating commercial analysis and improved communications, but you will create a consensus and mutual understanding between stakeholders, clear commitments, and improved efficiency. The position will require working in all three UKPN regions. Principle Accountabilities: Understand and feed in to the Performance Packs in Power BI. Use the key metrics to drive performance improvements by supporting the team and partnering with the Business. Use technical skills to process and analyse large amount of data with a desire to learn new packages and technologies in order to remain at the forefront of this fast moving field. Accurate and timely production of the monthly management accounts, ensuring they are produced on a true and fair basis. This will include posting appropriate journals (accruals, transfers) and looking for ways to improve the journal processes through faster data extraction and automation. Identify opportunities and areas for attention and help implement any improvements needed. Ensure accurate and timely data analysis is prepared to support the production of the Network Operations Management Accounts pack and Operation Performance Report. Actively participate in cross business reviews to compare unit cost data, understand the reasons for variances, cause and effect relationships. Document current business processes in order to define the nature of any hot-spots and work with the business to resolve these and deliver best in class processes, ensuring that the necessary controls are implemented as needed. Nature and Scope: You will play a pivotal role in supporting the financial operations of the organisation. Working closely with various departments, your primary objective will be to support the team in providing financial insights and analysis to aid decision-making processes. You will collaborate with stakeholders across the organisation to understand their needs and provide financial guidance to drive strategic initiatives. This role requires strong analytical skills, attention to detail, and the ability to communicate complex financial information effectively. It is anticipated that you will undertake this role with a high degree of autonomy, referring to your line manager for guidance or decisions as appropriate. Whilst the role is based at Crawley, to fully engage with business activities, this role may be expected to attend operational reviews and meetings at other UKPN locations. Knowledge, Skills, Qualifications & Experience: Part-qualified Accountant or someone looking to start a career in Accounting. Strong analytical skills with the ability to interpret complex financial data in a way which non-financial personnel understand and can act upon. Excellent communication and interpersonal skills, with the ability to maintain effective relationships with key stakeholders and the wider business. Attention to detail and accuracy in financial reporting and analysis. Ability to work independently and prioritise tasks in a fast-paced environment. A strong team player who is highly committed, enthusiastic and willing to go the extra-mile to provide support to their colleagues. Key Competencies: The successful candidate will be self-motivated & able to work under pressure. Ability to provide in-depth analysis of financial data to identify trends, variances, and areas for improvement. Support the team in providing actionable insights to enable strategic decision-making. Collaborate with stakeholders to understand their financial needs and objectives. Assist the team in analysing costs and unit cost efficiency to identify opportunities for cost savings and efficiency improvements. Assist in the preparation of budgets and forecasts, working closely with key stakeholders to ensure accuracy and alignment with organisational goals. Conduct ad hoc financial analysis and complete projects as required, providing support to the team on special initiatives or requests. Continuously evaluate and improve financial processes and procedures to enhance efficiency and effectiveness. The ability to work flexibly throughout the year is essential. A current driving license, with access to a car is desirable. The role offers an exciting opportunity to contribute to the financial success of the organisation by providing strategic insights and support to various departments. If you are a motivated individual with a strong financial background and a passion for driving business performance, we encourage you to apply and join our dynamic team. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt, ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Biotechnology and Biological Sciences Research Council (BBSRC)
Manager - Evidence and Evaluation (Analysis) Salary: £34,905 - £37,173 per annum Hours: Full time or Part time (minimum 0.8 FTE) Contract Type: Permanent Location: Swindon (flexible working) Closing Date: 07 April 24 About this role This is an exciting time for the Evidence and Evaluation team within BBSRC as we seek to further develop our analytical capabilities to provide new insights into the BBSRC portfolio of research investments. To support this work, we are seeking someone with an interest in data analysis or data science and a curiosity about bioscience research and the wider research landscape. This post will progress data analysis of BBSRC investments across a wide range of topic areas, spanning, agriculture, manufacturing, human and animal health, and technologies. In progressing this work, you will use a range of analysis tools and approaches including text analysis, data visualisation and research topic classification. You may not have previous experience with these various analytical tools and data science approaches. We are looking to recruit someone with the passion and enthusiasm to develop these skills and we will support your learning and development as you progress. Strategic data analysis is important work within BBSRC and is critical to providing a robust evidence base to inform BBSRC's strategic activities. Through your work you will gain a robust understanding of the full portfolio of BBSRC investments, communicating this knowledge to colleagues and stakeholders with clarity and enabling data-driven insights. The post interfaces with colleagues (both analysts and strategy teams) across the wider organisation. Main Job Activities The main activities of the role will include but are not limited to: Coordinate BBSRC's collection of research outcomes data through UKRI's research outcomes collection system and ensure that BBSRC grants data are appropriately refreshed and kept up-to-date. Use SQL to query a relational database of BBSRC outcomes data to provide data for standardised analysis tasks as well as developing new queries in response to emerging business needs. Develop a detailed understanding of BBSRC's research outcomes dataset, to ensure that technical information can be clearly explained to BBSRC colleagues and other internal and external stakeholders. Provide further insight into the research outcomes dataset through linking with other data sources. In particular, support the enrichment of BBSRC publications data through additional bibliometric analysis (e.g., using tools such as Web of Science, InCites and Dimensions). Position and Person Requirements Good data analysis skills, with an ability to work efficiently, accurately and in an organised and reproducible manner. Experience of data management, including working with databases and complex datasets. Effective communication skills, including the ability to present data clearly and concisely with thought for the needs of your audience. Effective team working and interpersonal skills: able to build relationships and work with colleagues to deliver results. An ability to plan and prioritise your work, manage activities and meet deadlines. Additional information _Developing talent_: We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations. _Benefits:_ UKRI can offer the successful candidate: - Flexible Working - 30 days annual leave + Public Holidays - Access to Civil Service Pension Scheme - Various everyday discounts through our dedicated provider For more information and to apply, please visit our Careers Pages. Job Type: Full-time Salary: £34,905.00-£37,173.00 per year Work Location: In person
Mar 29, 2024
Full time
Manager - Evidence and Evaluation (Analysis) Salary: £34,905 - £37,173 per annum Hours: Full time or Part time (minimum 0.8 FTE) Contract Type: Permanent Location: Swindon (flexible working) Closing Date: 07 April 24 About this role This is an exciting time for the Evidence and Evaluation team within BBSRC as we seek to further develop our analytical capabilities to provide new insights into the BBSRC portfolio of research investments. To support this work, we are seeking someone with an interest in data analysis or data science and a curiosity about bioscience research and the wider research landscape. This post will progress data analysis of BBSRC investments across a wide range of topic areas, spanning, agriculture, manufacturing, human and animal health, and technologies. In progressing this work, you will use a range of analysis tools and approaches including text analysis, data visualisation and research topic classification. You may not have previous experience with these various analytical tools and data science approaches. We are looking to recruit someone with the passion and enthusiasm to develop these skills and we will support your learning and development as you progress. Strategic data analysis is important work within BBSRC and is critical to providing a robust evidence base to inform BBSRC's strategic activities. Through your work you will gain a robust understanding of the full portfolio of BBSRC investments, communicating this knowledge to colleagues and stakeholders with clarity and enabling data-driven insights. The post interfaces with colleagues (both analysts and strategy teams) across the wider organisation. Main Job Activities The main activities of the role will include but are not limited to: Coordinate BBSRC's collection of research outcomes data through UKRI's research outcomes collection system and ensure that BBSRC grants data are appropriately refreshed and kept up-to-date. Use SQL to query a relational database of BBSRC outcomes data to provide data for standardised analysis tasks as well as developing new queries in response to emerging business needs. Develop a detailed understanding of BBSRC's research outcomes dataset, to ensure that technical information can be clearly explained to BBSRC colleagues and other internal and external stakeholders. Provide further insight into the research outcomes dataset through linking with other data sources. In particular, support the enrichment of BBSRC publications data through additional bibliometric analysis (e.g., using tools such as Web of Science, InCites and Dimensions). Position and Person Requirements Good data analysis skills, with an ability to work efficiently, accurately and in an organised and reproducible manner. Experience of data management, including working with databases and complex datasets. Effective communication skills, including the ability to present data clearly and concisely with thought for the needs of your audience. Effective team working and interpersonal skills: able to build relationships and work with colleagues to deliver results. An ability to plan and prioritise your work, manage activities and meet deadlines. Additional information _Developing talent_: We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations. _Benefits:_ UKRI can offer the successful candidate: - Flexible Working - 30 days annual leave + Public Holidays - Access to Civil Service Pension Scheme - Various everyday discounts through our dedicated provider For more information and to apply, please visit our Careers Pages. Job Type: Full-time Salary: £34,905.00-£37,173.00 per year Work Location: In person
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. About the Team The Enterprise Infrastructure capability helps clients understand and manage their technical and IT operational risk effectively, improving business outcomes and for some sectors, meeting their regulatory obligations. The EI capability has a dedicated digital resilience team who support our clients through following types of engagements: Assess Digital resilience capability assessment- review and benchmark client's IT service management processes, architectural management approach, service development method and technologies that contribute to their IT Resilience capability. End to end IT service risk maps - we conduct technical deep dives to develop risk maps that illustrate where and why Digital resilience risks are concentrated in the IT estate. Post incident review - we can help clients understand why a major incident happened, how the risks within the control and technical environment contributed, and how to prevent it in the future Plan and build Digital resilience roadmap - develop a comprehensive Digital resilience road map, combining the process, governance, technology, and people elements to help clients address their gaps in a focused, pragmatic, and sustainable journey. Digital resilience capability support - we support clients with the delivery of their Digital resilience roadmap, including end-to-end Disaster recovery and IT service management, drawing on our experience of successful implementations. Assure Ongoing assurance - we assure clients' Digital resilience programme, helping them maintain its capability. Technical testing - we help clients test their resilience capability, including full ITDR testing, technical resilience testing, and process testing. The role Our Technology Resilience business is at the forefront of supporting organisations in safeguarding against, and responding to, major technology failures and cyber threat. We are now looking to expand our rapidly growing team, and are seeking experienced Senior Managers who can support us in delivering market leading technology resilience insights and expertise to our established client base. We are looking for Senior Manager grade candidates who can demonstrate the following characteristics: Strong technology architecture skills and experience, including Cloud native and Hybrid architectures Solid understanding of latest and emerging technology trends in the resilience domain Demonstrable track record in technology resilience, either in a professional services capacity or in industry Experience of conducting, or participating in, post incident reviews Working knowledge of IT asset management and IT Service and Continuity Management (ITSCM) practices Good knowledge of cyber threat and cyber recovery considerations Effective analysis and report writing skills Solid communication and client consulting skills The ideal candidate will play a key role in: Ensuring excellence in client delivery and in helping to protect our clients from the impact of large scale technology failures Developing lasting, trusted, client relationships Supporting and mentoring more junior members of the team and, where relevant, delivering effective knowledge transfer to client teams Ensuring a high standard of quality is maintain in the work we deliver to our clients. This represents a fantastic opportunity to join a rapidly growing market leading team, in an exciting area with considerable opportunities for personal and career development. Preferred Skills Broad understanding of IT infrastructure from both a cloud and on prem perspective IT service architecture experience and understanding IT service management understanding ITDR programme build, operation and testing experience Strong delivery experience and track record Strong verbal and written communication skills (Desirable) Experience in the above in both advisory and operational roles (Desirable) Operational resilience/Business Continuity (Desirable) Understanding of the Financial services regulations for Operational resilience
Mar 29, 2024
Full time
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. About the Team The Enterprise Infrastructure capability helps clients understand and manage their technical and IT operational risk effectively, improving business outcomes and for some sectors, meeting their regulatory obligations. The EI capability has a dedicated digital resilience team who support our clients through following types of engagements: Assess Digital resilience capability assessment- review and benchmark client's IT service management processes, architectural management approach, service development method and technologies that contribute to their IT Resilience capability. End to end IT service risk maps - we conduct technical deep dives to develop risk maps that illustrate where and why Digital resilience risks are concentrated in the IT estate. Post incident review - we can help clients understand why a major incident happened, how the risks within the control and technical environment contributed, and how to prevent it in the future Plan and build Digital resilience roadmap - develop a comprehensive Digital resilience road map, combining the process, governance, technology, and people elements to help clients address their gaps in a focused, pragmatic, and sustainable journey. Digital resilience capability support - we support clients with the delivery of their Digital resilience roadmap, including end-to-end Disaster recovery and IT service management, drawing on our experience of successful implementations. Assure Ongoing assurance - we assure clients' Digital resilience programme, helping them maintain its capability. Technical testing - we help clients test their resilience capability, including full ITDR testing, technical resilience testing, and process testing. The role Our Technology Resilience business is at the forefront of supporting organisations in safeguarding against, and responding to, major technology failures and cyber threat. We are now looking to expand our rapidly growing team, and are seeking experienced Senior Managers who can support us in delivering market leading technology resilience insights and expertise to our established client base. We are looking for Senior Manager grade candidates who can demonstrate the following characteristics: Strong technology architecture skills and experience, including Cloud native and Hybrid architectures Solid understanding of latest and emerging technology trends in the resilience domain Demonstrable track record in technology resilience, either in a professional services capacity or in industry Experience of conducting, or participating in, post incident reviews Working knowledge of IT asset management and IT Service and Continuity Management (ITSCM) practices Good knowledge of cyber threat and cyber recovery considerations Effective analysis and report writing skills Solid communication and client consulting skills The ideal candidate will play a key role in: Ensuring excellence in client delivery and in helping to protect our clients from the impact of large scale technology failures Developing lasting, trusted, client relationships Supporting and mentoring more junior members of the team and, where relevant, delivering effective knowledge transfer to client teams Ensuring a high standard of quality is maintain in the work we deliver to our clients. This represents a fantastic opportunity to join a rapidly growing market leading team, in an exciting area with considerable opportunities for personal and career development. Preferred Skills Broad understanding of IT infrastructure from both a cloud and on prem perspective IT service architecture experience and understanding IT service management understanding ITDR programme build, operation and testing experience Strong delivery experience and track record Strong verbal and written communication skills (Desirable) Experience in the above in both advisory and operational roles (Desirable) Operational resilience/Business Continuity (Desirable) Understanding of the Financial services regulations for Operational resilience
Reports To: Head of Digital Company: Internet Matters Location: Blackfriars, London 3 days week & WFH 2 days Role type: Full-time, permanent, £50,000 - 60,000 per annum Internet Matters is a not-for-profit organisation that helps parents, carers and professionals keep children and young people safe online. We have not yet reached our 10th birthday but are one of the leading online safety organisations in the UK working with major global brands like Meta, Google, and TikTok and our founding partners BT, Sky, TalkTalk and Virgin Media O2. We're here to offer the best advice and information available to help parents, carers and professionals engage in the online lives of children and young people, empowering them to manage the risks they may face online. Overview of Role We are seeking an experienced, collaborative, and highly skilled Senior WordPress Developer to lead the ongoing development and maintenance of our digital products. The successful candidate will be responsible for all technical aspects of our digital presence, including new development, site maintenance, code quality, infrastructure configuration, and security. You will take the lead role in optimising site performance, technical SEO, and maintaining brand consistency. As a Senior WordPress Developer, you will be a WordPress expert, fluent in current and emerging best practices related to developing and maintaining large-scale WordPress sites. You will be comfortable establishing and maintaining development and deployment best practices and mentoring our junior developer in their personal development. Responsibilities: Website Development and Oversight: Lead the development and maintenance of finely-crafted custom WordPress website implementations for all in-house projects, demanding and delivering high quality, compliant, clean and commented code, optimised for performance. Site Builds and Optimisation: Oversee the development of new digital products and optimise existing ones to meet business objectives and user needs. Problem-Solving and Debugging: Actively troubleshoot and resolve website issues, serving as a go-to expert for technical challenges. API Integration and Deployment: Integrate and work with third-party APIs as required to support our digital products. Establish and maintain good deployment practice and workflow. Be familiar with branch/trunk-based development practice. Website Accessibility Implementation: Lead efforts to ensure our digital platforms are accessible to all users, adhering to agreed WCAG standards and best practices. Project Planning and Responsibilities: Contribute to project planning and scoping activities for website and CRM initiatives, taking responsibility for delivery of all technical development aspects of relevant projects, ensuring clear objectives, time lines, and resource allocation. Quality Assurance Implement and uphold a rigorous QA process for all development activities. This includes thorough testing, meticulous code reviews, and ensuring the completeness of delivery against requirements. Also, identifying and addressing any issues or opportunities for improvement. Optimisation: Continually monitor and optimise key performance metrics across our digital properties to enhance user experience and support business objectives. SEO Technical Strategy: In collaboration with SEO Lead, develop and execute technical SEO strategies to improve search engine visibility, rankings, and organic traffic. Digital and Website Security: Maintain digital and web operations security through proactive management, encompassing measures such as secure credential storage and maintenance, timely application of security patches, code vulnerability scanning, and personal information safeguarding. Communication and Stakeholder Management: Effectively communicate with internal stakeholders to understand requirements and priorities and allocate tasks to the web development team accordingly. Reporting: Contribute to monthly reports on on-site health performance and updates to internal stakeholders, highlighting key metrics and insights. Tools & Reporting Platforms: Be familiar with and use the usual suite of analytics and reporting platforms, including Google Analytics 4, Google Tag Manager, YouTube Analytics, Google Console (Core Vitals), Facebook and Twitter Analytics, Hotjar, Dot Digital, and Supermetrics. Documentation: Maintain concise and accessible technical documentation, covering technical architecture, integration configuration, processes and code for knowledge sharing within the team and with external partners. Skills, knowledge and experience: Qualifications: Degree educated or compensating work experience Required experience and skills: WordPress Experience: Minimum of 5 years of experience in WordPress development. Opinionated on WordPress best-practice, having worked on custom plugin and Gutenberg component development. Programming Skills: Expertise in PHP, Javascript, React framework, HTML/CSS Database Management: Experience with database management, including MySQL. Website Feature Implementation: Ability to implement and maintain custom post types, taxonomies, plugins, and custom REST API endpoints. Troubleshooting Skills: Proficiency in identifying and resolving website issues. Excellent communication skills. Hosting and Server Management: Familiarity with hosting solutions (WPengine), DNS, and server-side configurations. Cloudflare Knowledge: Understanding of Cloudflare services. Comfortable using and implementing GTM and GA4, including custom event tracking. If this sounds like you, in return, we offer: Annual salary £50,000- 60,000depending on experience. 28 days annual leave plus all bank holidays rising to 31 days after 5 years. Additional day of annual leave for your Birthday 2 additional volunteering days per annum Enhanced maternity pay scheme. Enhanced sick pay scheme. Season ticket loan scheme.
Mar 29, 2024
Full time
Reports To: Head of Digital Company: Internet Matters Location: Blackfriars, London 3 days week & WFH 2 days Role type: Full-time, permanent, £50,000 - 60,000 per annum Internet Matters is a not-for-profit organisation that helps parents, carers and professionals keep children and young people safe online. We have not yet reached our 10th birthday but are one of the leading online safety organisations in the UK working with major global brands like Meta, Google, and TikTok and our founding partners BT, Sky, TalkTalk and Virgin Media O2. We're here to offer the best advice and information available to help parents, carers and professionals engage in the online lives of children and young people, empowering them to manage the risks they may face online. Overview of Role We are seeking an experienced, collaborative, and highly skilled Senior WordPress Developer to lead the ongoing development and maintenance of our digital products. The successful candidate will be responsible for all technical aspects of our digital presence, including new development, site maintenance, code quality, infrastructure configuration, and security. You will take the lead role in optimising site performance, technical SEO, and maintaining brand consistency. As a Senior WordPress Developer, you will be a WordPress expert, fluent in current and emerging best practices related to developing and maintaining large-scale WordPress sites. You will be comfortable establishing and maintaining development and deployment best practices and mentoring our junior developer in their personal development. Responsibilities: Website Development and Oversight: Lead the development and maintenance of finely-crafted custom WordPress website implementations for all in-house projects, demanding and delivering high quality, compliant, clean and commented code, optimised for performance. Site Builds and Optimisation: Oversee the development of new digital products and optimise existing ones to meet business objectives and user needs. Problem-Solving and Debugging: Actively troubleshoot and resolve website issues, serving as a go-to expert for technical challenges. API Integration and Deployment: Integrate and work with third-party APIs as required to support our digital products. Establish and maintain good deployment practice and workflow. Be familiar with branch/trunk-based development practice. Website Accessibility Implementation: Lead efforts to ensure our digital platforms are accessible to all users, adhering to agreed WCAG standards and best practices. Project Planning and Responsibilities: Contribute to project planning and scoping activities for website and CRM initiatives, taking responsibility for delivery of all technical development aspects of relevant projects, ensuring clear objectives, time lines, and resource allocation. Quality Assurance Implement and uphold a rigorous QA process for all development activities. This includes thorough testing, meticulous code reviews, and ensuring the completeness of delivery against requirements. Also, identifying and addressing any issues or opportunities for improvement. Optimisation: Continually monitor and optimise key performance metrics across our digital properties to enhance user experience and support business objectives. SEO Technical Strategy: In collaboration with SEO Lead, develop and execute technical SEO strategies to improve search engine visibility, rankings, and organic traffic. Digital and Website Security: Maintain digital and web operations security through proactive management, encompassing measures such as secure credential storage and maintenance, timely application of security patches, code vulnerability scanning, and personal information safeguarding. Communication and Stakeholder Management: Effectively communicate with internal stakeholders to understand requirements and priorities and allocate tasks to the web development team accordingly. Reporting: Contribute to monthly reports on on-site health performance and updates to internal stakeholders, highlighting key metrics and insights. Tools & Reporting Platforms: Be familiar with and use the usual suite of analytics and reporting platforms, including Google Analytics 4, Google Tag Manager, YouTube Analytics, Google Console (Core Vitals), Facebook and Twitter Analytics, Hotjar, Dot Digital, and Supermetrics. Documentation: Maintain concise and accessible technical documentation, covering technical architecture, integration configuration, processes and code for knowledge sharing within the team and with external partners. Skills, knowledge and experience: Qualifications: Degree educated or compensating work experience Required experience and skills: WordPress Experience: Minimum of 5 years of experience in WordPress development. Opinionated on WordPress best-practice, having worked on custom plugin and Gutenberg component development. Programming Skills: Expertise in PHP, Javascript, React framework, HTML/CSS Database Management: Experience with database management, including MySQL. Website Feature Implementation: Ability to implement and maintain custom post types, taxonomies, plugins, and custom REST API endpoints. Troubleshooting Skills: Proficiency in identifying and resolving website issues. Excellent communication skills. Hosting and Server Management: Familiarity with hosting solutions (WPengine), DNS, and server-side configurations. Cloudflare Knowledge: Understanding of Cloudflare services. Comfortable using and implementing GTM and GA4, including custom event tracking. If this sounds like you, in return, we offer: Annual salary £50,000- 60,000depending on experience. 28 days annual leave plus all bank holidays rising to 31 days after 5 years. Additional day of annual leave for your Birthday 2 additional volunteering days per annum Enhanced maternity pay scheme. Enhanced sick pay scheme. Season ticket loan scheme.
V3 Recruitment are working in partnership with our client who are based in Gosport. We are looking for an experienced Customer Success Manager to join the successful team. Office based - Permanent Role - 40,000 - 47,000 per annum Overall Objective: The Customer Success Manager is responsible for ensuring the success and satisfaction specifically for our customer throughout their journey within the business. You will play a crucial role in building strong relationships with customer contacts, business sites, departments, and Geodis. Key Responsibilities: Reporting to the Business Performance Director you will build and maintain a strong relationship with the customer acting as their primary point of contact for any inquiries, issues or escalations. By proactively engaging with all areas of the business to understand their goals, challenges and needs and to facilitate appropriate solutions and recommendations you will be a trusted face of CPG for the customer. To take responsibility for continuing to build and maintain strong relationships with the customer by proactively engaging internally with Geodis and our internal Customer Service team, Warehouses, IT departments and all other departments in overseeing and troubleshooting, projects, product launches, new customer onboarding, challenges, and meeting and exceeding needs, and provide appropriate support and solutions. Attending customer review meetings ensuring information is captured effectively and shared throughout the organisation as necessary including managing and leading presentations at meetings in person and online. Gather customer feedback, understand customer satisfaction, and act as the voice of the customer within the company. Stay up to date with product updates, industry trends, and best practices to effectively support and advise. Analyse customer data, KPI's, PI's and reporting and usage patterns, and metrics to identify areas for improvement and provide insights internally and to customers for optimising their experience. Share feedback, and drive customer-centric initiatives working closely with cross-functional teams such as CST, our warehouses, Geodis, IT, Quality, and marketing to align on customer needs. Identify opportunities on new project requirements internally, raise change requests (CRF's) and scope documents etc as new requirements and issues arise.Core skills: Commercial awareness and understanding the impact on the business and potential revenue. Customer focused with a passion for delivering exceptional customer experiences and ensuring their success. Excellent relationship building and interpersonal skills to establish rapport and trust with customers and colleagues. Managing client expectations and alleviating areas of concern. Ability to motivate individuals within other departments as necessary to deliver objectives/requirements within agreed timescales. Strong communication skills both verbal and written to effectively engage with customers and internal stakeholders at all levels. Excellent problem-solving skills and the ability to understand and analyse customer needs, identify bottle necks and solutions, and navigate complex situations to drive customer success. Ability to adapt and thrive in a fast paced and changing environment, multitask and prioritise effectively. Proven results orientated track record of meeting and exceeding customers' expectations and satisfaction goals. Understanding of the business and industry dynamics to provide strategic guidance and support to customers. Technical proficiency to track customer interactions, plan projects, create scope documents and report on data and metrics. Able to be a credible representative of the company with the in-depth knowledge of both the market and company. Good level of meeting literacy including Microsoft teams and any virtual meeting platform. Ability to communicate information clearly and concisely to individuals, adapting communication style, amount and format based upon the level of seniority and/or understanding of the audience. Including online and in person meetings with the customer and our warehousing teams as required. Highly organised and able to manage the varying tasks with excellent attention to detail. To be a team player who is flexible with the ability for maintaining focus on achieving the required objectives and to show resilience and take personal accountability. Good level of IT literacy, Microsoft Office (Power Point, Excel, Word, Outlook), SAP. Ability to learn different IT packages as required including bespoke inhouse systems. Qualifications and experience Higher education award in business, marketing, or a related field. Additional certifications or coursework in customer success management is a plus. 2-5 years of experience in customer success, account management, or a related customer-facing role.
Mar 29, 2024
Full time
V3 Recruitment are working in partnership with our client who are based in Gosport. We are looking for an experienced Customer Success Manager to join the successful team. Office based - Permanent Role - 40,000 - 47,000 per annum Overall Objective: The Customer Success Manager is responsible for ensuring the success and satisfaction specifically for our customer throughout their journey within the business. You will play a crucial role in building strong relationships with customer contacts, business sites, departments, and Geodis. Key Responsibilities: Reporting to the Business Performance Director you will build and maintain a strong relationship with the customer acting as their primary point of contact for any inquiries, issues or escalations. By proactively engaging with all areas of the business to understand their goals, challenges and needs and to facilitate appropriate solutions and recommendations you will be a trusted face of CPG for the customer. To take responsibility for continuing to build and maintain strong relationships with the customer by proactively engaging internally with Geodis and our internal Customer Service team, Warehouses, IT departments and all other departments in overseeing and troubleshooting, projects, product launches, new customer onboarding, challenges, and meeting and exceeding needs, and provide appropriate support and solutions. Attending customer review meetings ensuring information is captured effectively and shared throughout the organisation as necessary including managing and leading presentations at meetings in person and online. Gather customer feedback, understand customer satisfaction, and act as the voice of the customer within the company. Stay up to date with product updates, industry trends, and best practices to effectively support and advise. Analyse customer data, KPI's, PI's and reporting and usage patterns, and metrics to identify areas for improvement and provide insights internally and to customers for optimising their experience. Share feedback, and drive customer-centric initiatives working closely with cross-functional teams such as CST, our warehouses, Geodis, IT, Quality, and marketing to align on customer needs. Identify opportunities on new project requirements internally, raise change requests (CRF's) and scope documents etc as new requirements and issues arise.Core skills: Commercial awareness and understanding the impact on the business and potential revenue. Customer focused with a passion for delivering exceptional customer experiences and ensuring their success. Excellent relationship building and interpersonal skills to establish rapport and trust with customers and colleagues. Managing client expectations and alleviating areas of concern. Ability to motivate individuals within other departments as necessary to deliver objectives/requirements within agreed timescales. Strong communication skills both verbal and written to effectively engage with customers and internal stakeholders at all levels. Excellent problem-solving skills and the ability to understand and analyse customer needs, identify bottle necks and solutions, and navigate complex situations to drive customer success. Ability to adapt and thrive in a fast paced and changing environment, multitask and prioritise effectively. Proven results orientated track record of meeting and exceeding customers' expectations and satisfaction goals. Understanding of the business and industry dynamics to provide strategic guidance and support to customers. Technical proficiency to track customer interactions, plan projects, create scope documents and report on data and metrics. Able to be a credible representative of the company with the in-depth knowledge of both the market and company. Good level of meeting literacy including Microsoft teams and any virtual meeting platform. Ability to communicate information clearly and concisely to individuals, adapting communication style, amount and format based upon the level of seniority and/or understanding of the audience. Including online and in person meetings with the customer and our warehousing teams as required. Highly organised and able to manage the varying tasks with excellent attention to detail. To be a team player who is flexible with the ability for maintaining focus on achieving the required objectives and to show resilience and take personal accountability. Good level of IT literacy, Microsoft Office (Power Point, Excel, Word, Outlook), SAP. Ability to learn different IT packages as required including bespoke inhouse systems. Qualifications and experience Higher education award in business, marketing, or a related field. Additional certifications or coursework in customer success management is a plus. 2-5 years of experience in customer success, account management, or a related customer-facing role.
Looking for an experienced Complaints Officer based at Hammersmith but will need to travel to King's Cross office as well if needed, who will help us to deliver on our Residents Promise. In this role you'll be instrumental in improving satisfaction, specifically complaints experience and play a key role in facilitating to deliver an excellent complaint function. The complaints function is an important way for residents to give us feedback and your input will ensure we're valuing that feedback, and doing the things that make an impact. The Complaints Officer will work with the operational business being curious, identifying risks and opportunities and support them to mitigate these or take advantage of them. Generating information for managers of those responsible for delivering the service to improve. It's a key role in managing our relationship with the Housing Ombudsman Service. Other duties will be: Oversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are required. Liaise with the Housing Ombudsman Service (HOS) on cases, providing information requested and liaising with the managers providing the data. Produce complaints data for operational managers and directors which encourage and evidence learning and improvement, including reporting on outcomes for reviews and Housing Ombudsman enquiries. Responsible for recruitment of and generating a pool of independent reviewers and independent managers, including recruitment, training, and supporting them. Assist in driving improvement in complaint responses and handling through regular quality assurance audits of letters, follow ups and timescales being kept. Ensure the Customer Experience Manager and relevant operational managers are made aware of any complaints that could be potential risks to overall customer service, regulatory compliance, or reputation. Track those residents who are in touch with the HoS, even if not formally, to allow operational teams to have visibility of the risk. Responsible for dissemination of HoS determination; providing feedback from HoS, in a standardised format for all determinations for circulation/communication. Working collaboratively to identify learning. Develop and manage a library of HoS outcomes and determinations - themes, trends, actions etc. Proactively identifying satisfaction quality issues, independently reviewing quality of complaint handling on a sample of cases, and offering relevant feedback or insight to managers of the operational businesses. Provide ad hoc consultancy, advice, and support to operational teams as they respond to complaints and duly made cases, in particular with more complex or high risk cases. Liaise and maintain relationships with relevant external organisations and partnerships with a view to promoting NHG as a good practice landlord. Maintain high quality data, reviewing approach to data management as needed. Pay rate per hour is 20.46 PAYE Please send updated cv to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 29, 2024
Contractor
Looking for an experienced Complaints Officer based at Hammersmith but will need to travel to King's Cross office as well if needed, who will help us to deliver on our Residents Promise. In this role you'll be instrumental in improving satisfaction, specifically complaints experience and play a key role in facilitating to deliver an excellent complaint function. The complaints function is an important way for residents to give us feedback and your input will ensure we're valuing that feedback, and doing the things that make an impact. The Complaints Officer will work with the operational business being curious, identifying risks and opportunities and support them to mitigate these or take advantage of them. Generating information for managers of those responsible for delivering the service to improve. It's a key role in managing our relationship with the Housing Ombudsman Service. Other duties will be: Oversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are required. Liaise with the Housing Ombudsman Service (HOS) on cases, providing information requested and liaising with the managers providing the data. Produce complaints data for operational managers and directors which encourage and evidence learning and improvement, including reporting on outcomes for reviews and Housing Ombudsman enquiries. Responsible for recruitment of and generating a pool of independent reviewers and independent managers, including recruitment, training, and supporting them. Assist in driving improvement in complaint responses and handling through regular quality assurance audits of letters, follow ups and timescales being kept. Ensure the Customer Experience Manager and relevant operational managers are made aware of any complaints that could be potential risks to overall customer service, regulatory compliance, or reputation. Track those residents who are in touch with the HoS, even if not formally, to allow operational teams to have visibility of the risk. Responsible for dissemination of HoS determination; providing feedback from HoS, in a standardised format for all determinations for circulation/communication. Working collaboratively to identify learning. Develop and manage a library of HoS outcomes and determinations - themes, trends, actions etc. Proactively identifying satisfaction quality issues, independently reviewing quality of complaint handling on a sample of cases, and offering relevant feedback or insight to managers of the operational businesses. Provide ad hoc consultancy, advice, and support to operational teams as they respond to complaints and duly made cases, in particular with more complex or high risk cases. Liaise and maintain relationships with relevant external organisations and partnerships with a view to promoting NHG as a good practice landlord. Maintain high quality data, reviewing approach to data management as needed. Pay rate per hour is 20.46 PAYE Please send updated cv to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Salary: £ 42,697.67 plus (£5023.71 London Weighting allowance, if applicable) Contract length: Permanent Location: Flexible - Home or office based Hours: Full time, 37.5 Closing date: Sunday 14th April at 11:30pm Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK's leading housing and homelessness charities and join the fight for home? About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the role and team Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You'll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences. Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue. About you You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric. You will also have: An understanding of how to develop engaging supporter journeys from point of recruitment Strong people skills, with the ability to work collaboratively and with flexibility Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once Excellent influencing and negotiation skills, with the ability to build positive working relationships Effective management and leadership skills How to apply Please click 'Apply for Job' below. You are required to submit a CV and responses to the following points of the 'About you' section of the job description listed below, please keep this to a maximum of three pages: You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement You are audience led and supporter centric - dedicated to providing the best experience to Shelter supporters You have effective project and campaign management skills, able to manage multiple projects at once You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly. You're able to digest complex data and extract key insights to inform strategies and campaigns Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset We create change and align behind our strategy' Any applications submitted without a supporting statement will not be considered. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 29, 2024
Full time
Salary: £ 42,697.67 plus (£5023.71 London Weighting allowance, if applicable) Contract length: Permanent Location: Flexible - Home or office based Hours: Full time, 37.5 Closing date: Sunday 14th April at 11:30pm Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK's leading housing and homelessness charities and join the fight for home? About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the role and team Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You'll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences. Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue. About you You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric. You will also have: An understanding of how to develop engaging supporter journeys from point of recruitment Strong people skills, with the ability to work collaboratively and with flexibility Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once Excellent influencing and negotiation skills, with the ability to build positive working relationships Effective management and leadership skills How to apply Please click 'Apply for Job' below. You are required to submit a CV and responses to the following points of the 'About you' section of the job description listed below, please keep this to a maximum of three pages: You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement You are audience led and supporter centric - dedicated to providing the best experience to Shelter supporters You have effective project and campaign management skills, able to manage multiple projects at once You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly. You're able to digest complex data and extract key insights to inform strategies and campaigns Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset We create change and align behind our strategy' Any applications submitted without a supporting statement will not be considered. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
End Date Saturday 27 April 2024 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE: Business Manager SALARY: £57,546 - £75,780 LOCATIONS: Bristol, London, Edinburgh, Halifax Job Description We re on an exciting journey and there couldn t be a better time to join us as a Business Manager. We re throwing out the rulebook on what we have done in the past and are changing at pace - which is where you come in. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. We are committed to investing in the future, and over the next few years, we are embarking on an unbelievable transformative journey for our infrastructure, our customers, and your career. Why should you join? As we go through our multi-billion-pound transformation, you will be a leading figure within the process. You ll be engaging with stakeholders of all levels, across the business. You ll be exposed to the key work being undertaken and will be the person controlling the budgets for the platforms and collaborating with Product Owners and Engineering teams. With the experience and exposure across the business, there are some great opportunities to grow into more niche roles too, should you wish to. Some of the other key things you ll be doing are: Supporting BAL activity around identifying shortcomings, suggesting improvements, and implementing approved revisions to platform processes, systems and procedures. Manage and support delivery of required outcomes in terms of governance reporting for the Platform initiatives. Manage risk reporting and supporting platform leadership with risk management activities, including Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office. Manage the BAU financial position for your aligned Platform, including managing, and reviewing technology cost, budgeting, reporting and stretch allocation, as well as supporting with the four-year operating plan, providing financial analysis and insight. Collaborate with and manage relationships with internal customers as a business partner, supporting Platform Leads with headcount, people data activity, and strategic workforce planning implementation and tracking. Work with the Business Management Lead and Platform stakeholders on change activities, including operating model and productivity initiatives, and collaborate with Product Owners on QBR write-ups in memo/tooling. What you ll need We re not looking for people that know all the answers. We re looking for people that thrive on being given a problem and finding a solution. We re looking for people who are comfortable when they need to say no; who aren t afraid to challenge the status quo and push back on stakeholders who may be more senior. There are some things we are looking for in you though: It s essential that you are comfortable influencing, challenging and articulating to stakeholders of all levels - many of which will have differing priorities. A background in program/project management and financial/risk management would be beneficial, especially from a complex organisation. You ll need to be proficient in Excel, PowerPoint, and automation tools like Power BI. You ll need excellent time management skills to handle multiple responsibilities and meet deadlines across a fast-moving and complex set of changing requirements. Understanding of the financial services industry and agile experience in a complex organisation is beneficial. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping, current accounts, mortgages and season ticket loans 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies No ordinary journey We are currently going through a multi-billion-pound transformation at Lloyds Banking Group and as part of this, a career with us is no ordinary journey. The opportunities and experience available to you are unmatched. You ll be at the forefront of change and will be part of something that impacts UK society as a whole. We are building a team that embraces challenges and thrives in an environment where the answer isn't always clear. Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. We are hiring multiple vacancies for this role so will begin reviewing application from early April. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 29, 2024
Full time
End Date Saturday 27 April 2024 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE: Business Manager SALARY: £57,546 - £75,780 LOCATIONS: Bristol, London, Edinburgh, Halifax Job Description We re on an exciting journey and there couldn t be a better time to join us as a Business Manager. We re throwing out the rulebook on what we have done in the past and are changing at pace - which is where you come in. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. We are committed to investing in the future, and over the next few years, we are embarking on an unbelievable transformative journey for our infrastructure, our customers, and your career. Why should you join? As we go through our multi-billion-pound transformation, you will be a leading figure within the process. You ll be engaging with stakeholders of all levels, across the business. You ll be exposed to the key work being undertaken and will be the person controlling the budgets for the platforms and collaborating with Product Owners and Engineering teams. With the experience and exposure across the business, there are some great opportunities to grow into more niche roles too, should you wish to. Some of the other key things you ll be doing are: Supporting BAL activity around identifying shortcomings, suggesting improvements, and implementing approved revisions to platform processes, systems and procedures. Manage and support delivery of required outcomes in terms of governance reporting for the Platform initiatives. Manage risk reporting and supporting platform leadership with risk management activities, including Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office. Manage the BAU financial position for your aligned Platform, including managing, and reviewing technology cost, budgeting, reporting and stretch allocation, as well as supporting with the four-year operating plan, providing financial analysis and insight. Collaborate with and manage relationships with internal customers as a business partner, supporting Platform Leads with headcount, people data activity, and strategic workforce planning implementation and tracking. Work with the Business Management Lead and Platform stakeholders on change activities, including operating model and productivity initiatives, and collaborate with Product Owners on QBR write-ups in memo/tooling. What you ll need We re not looking for people that know all the answers. We re looking for people that thrive on being given a problem and finding a solution. We re looking for people who are comfortable when they need to say no; who aren t afraid to challenge the status quo and push back on stakeholders who may be more senior. There are some things we are looking for in you though: It s essential that you are comfortable influencing, challenging and articulating to stakeholders of all levels - many of which will have differing priorities. A background in program/project management and financial/risk management would be beneficial, especially from a complex organisation. You ll need to be proficient in Excel, PowerPoint, and automation tools like Power BI. You ll need excellent time management skills to handle multiple responsibilities and meet deadlines across a fast-moving and complex set of changing requirements. Understanding of the financial services industry and agile experience in a complex organisation is beneficial. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping, current accounts, mortgages and season ticket loans 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies No ordinary journey We are currently going through a multi-billion-pound transformation at Lloyds Banking Group and as part of this, a career with us is no ordinary journey. The opportunities and experience available to you are unmatched. You ll be at the forefront of change and will be part of something that impacts UK society as a whole. We are building a team that embraces challenges and thrives in an environment where the answer isn't always clear. Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. We are hiring multiple vacancies for this role so will begin reviewing application from early April. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
Mar 29, 2024
Full time
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. Job Description As a Senior Manager, you'll lead a team of forward-thinking individuals to deliver high quality audits. You'll be responsible, alongside the audit engagement leader, to develop and nurture relationships with our client's senior leaders and work with them to plan the audit process from beginning to end. A rewarding career path awaits - join our team to develop yourself as a strategic leader, benefit from the wide range of development opportunities at PwC alongside contributing to the success of the audit business. The responsibilities include but are not limited to: Leading large multi-location, often international, teams using your people and relationship management skills to deliver high quality audit work from project planning to completion; Developing trusted senior client relationships and demonstrating curiosity that allows you to have insightful conversations and provide appropriate challenge during the Audit; Building connections across teams and specialist areas within PwC to bring insight to the organisations we audit. This includes managing specialist teams supporting the audit, building consensus around conflicting views and making recommendations where appropriate; Leading the delivery of the areas of complex or judgemental audit work, including identifying issues, analysing multiple data points to draw informed conclusions and clearly articulate these conclusions in written and verbal form to senior stakeholders; Ensuring the team's audit documentation meets the highest standards, reviewing financial statements to ensure they comply with relevant requirements; Managing the financial and resource aspects of Audit engagements, demonstrating a commercial approach throughout; Leading internal projects supporting PwC and the lines of service, as well as acting as a role model, mentor and coach for junior staff members in your business unit; Putting the team first by coaching with purpose, being present with the team and openly communicating expectations; and Encouraging an inclusive team environment that promotes innovative thinking, collaboration and constructive challenge - helping people realise their potential and support their long-term aspirations. Essential Skills and Experience: Be Chartered Accountant / ACA / ACCA / ICAS qualified accountant (or international equivalent) or have equivalent work experience in Audit (including international candidates who technically qualify in their home country by experience); A high level of experience of IFRS and/or UK GAAP and be highly skilled in using international standards on auditing; Highly developed project management skills and a strong track record of managing larger or more complex audits to the highest standard from planning to completion; Has the ability to communicate complex or contentious audit matters clearly and concisely in both verbal and written form to colleagues and senior client stakeholders; Has the ability to offer considered points of view in client conversations around broader industry topics and provide knowledgeable challenge to senior clients in the context of an audit; and Takes pride in their work and in the Audit profession. Shows resilience and demonstrates dedication to self development including being agile and innovative in the digital world.
Mar 29, 2024
Full time
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. Job Description As a Senior Manager, you'll lead a team of forward-thinking individuals to deliver high quality audits. You'll be responsible, alongside the audit engagement leader, to develop and nurture relationships with our client's senior leaders and work with them to plan the audit process from beginning to end. A rewarding career path awaits - join our team to develop yourself as a strategic leader, benefit from the wide range of development opportunities at PwC alongside contributing to the success of the audit business. The responsibilities include but are not limited to: Leading large multi-location, often international, teams using your people and relationship management skills to deliver high quality audit work from project planning to completion; Developing trusted senior client relationships and demonstrating curiosity that allows you to have insightful conversations and provide appropriate challenge during the Audit; Building connections across teams and specialist areas within PwC to bring insight to the organisations we audit. This includes managing specialist teams supporting the audit, building consensus around conflicting views and making recommendations where appropriate; Leading the delivery of the areas of complex or judgemental audit work, including identifying issues, analysing multiple data points to draw informed conclusions and clearly articulate these conclusions in written and verbal form to senior stakeholders; Ensuring the team's audit documentation meets the highest standards, reviewing financial statements to ensure they comply with relevant requirements; Managing the financial and resource aspects of Audit engagements, demonstrating a commercial approach throughout; Leading internal projects supporting PwC and the lines of service, as well as acting as a role model, mentor and coach for junior staff members in your business unit; Putting the team first by coaching with purpose, being present with the team and openly communicating expectations; and Encouraging an inclusive team environment that promotes innovative thinking, collaboration and constructive challenge - helping people realise their potential and support their long-term aspirations. Essential Skills and Experience: Be Chartered Accountant / ACA / ACCA / ICAS qualified accountant (or international equivalent) or have equivalent work experience in Audit (including international candidates who technically qualify in their home country by experience); A high level of experience of IFRS and/or UK GAAP and be highly skilled in using international standards on auditing; Highly developed project management skills and a strong track record of managing larger or more complex audits to the highest standard from planning to completion; Has the ability to communicate complex or contentious audit matters clearly and concisely in both verbal and written form to colleagues and senior client stakeholders; Has the ability to offer considered points of view in client conversations around broader industry topics and provide knowledgeable challenge to senior clients in the context of an audit; and Takes pride in their work and in the Audit profession. Shows resilience and demonstrates dedication to self development including being agile and innovative in the digital world.
Strise is a fast-expanding technology company mainly based in Oslo. We have built a revolutionary AML (anti-money laundering) Intelligence System to help top-tier banks, fintechs, and other financial institutions fight financial crime. Strise's graph and AI technology centres around connecting insights about B2B clients and providing intelligent information to our customers. Over 70 percent of the financial institutions in the Nordics are our clients and have had tremendous success using Strise. Strise makes an impact by making it easier and faster for banks to fulfil their mission of uncovering financial violations, like money laundering. After successfully becoming trusted by most of the biggest financial institutions in Scandinavia, we are now venturing into the UK, followed by the rest of Europe. We're well on our way to becoming the global standard in anti-money laundering technology. You can read more about what makes Strise special on our careers page . About the role: As our Product Marketing Lead, you will bridge the gap between our increasingly complex product offerings and our marketing strategies. Your job is crucial as we grow and our products get more advanced with new features and APIs. You'll be focusing on a mix of clients - from our ideal businesses to everyday users and those dealing with compliance and AML. We need you to have a strategic mindset, ready to tackle our tech-heavy products and turn them into clear, relatable marketing strategies working closely with our commercial team and Product Managers. In one year , your goal as our Product Marketing Lead will be to have made our product messaging clearer and more effective on all our platforms. We're looking for visible improvements in how we enable sales and nurture our sales funnel, thanks to your straightforward and strategic marketing tactics. We also expect to see a real boost in how quickly and effectively we turn potential leads into customers, and we should be well on our way to having a solid marketing setup that positions us to win over large enterprise clients. As we continue to grow , you will be well-positioned to lead Product Marketing efforts into new markets and with more resources, opening doors to exciting opportunities and challenges that lie ahead. What you will be doing: Develop and refine our product positioning and messaging to appeal to our target audience. Collaborate with Marketing, Sales, and Product Managers to produce compelling product narratives and storytelling. Drive and own the product strategy through customer and market research, transforming insights into effective messaging. Create and optimize product-related content that can be used as a toolbox for our commercial team, such as product videos, one-pagers, website content, etc. Lead the Product Marketing strategy for product launches in the UK and the Nordics, ensuring cross-functional alignment and success. Work closely with Sales and Marketing to enhance pipeline conversion and velocity through strategic collateral and funnel nurturing. Proven experience in establishing or being a key player in product marketing within a SaaS environment, ideally with an Enterprise product. Exceptional ability to prioritize and multitask in a dynamic setting, with a keen eye for detail. Deep experience in product positioning and messaging for complex technical products. A track record of collaborating with Marketing & Sales teams to generate and convert pipelines effectively. Hands-on experience in market and customer research, utilizing data to inform product strategies. A big plus: Experience in the financial and banking sector or related fields. Competitive salary. A unique opportunity to join and impact a fast-growing scale-up, powered by Atomico, with global ambitions in the field of anti-money laundering. You will step into the role of shaping Strise's journey from the ground up by leading our Product Marketing initiatives. Trust and responsibility with flexible working hours- and location. Learning & Development budget to support your individual growth. Opportunity to work with a highly skilled and motivated team solving a real societal problem. Working location: Strise has an HQ in Oslo and a presence in London, as well as supporting a remote setup. If you want to know more about Strise, check out life at Strise on Instagram our podcast on Anti-Money-Laundring, The Laundry , and our YouTube channel .
Mar 29, 2024
Full time
Strise is a fast-expanding technology company mainly based in Oslo. We have built a revolutionary AML (anti-money laundering) Intelligence System to help top-tier banks, fintechs, and other financial institutions fight financial crime. Strise's graph and AI technology centres around connecting insights about B2B clients and providing intelligent information to our customers. Over 70 percent of the financial institutions in the Nordics are our clients and have had tremendous success using Strise. Strise makes an impact by making it easier and faster for banks to fulfil their mission of uncovering financial violations, like money laundering. After successfully becoming trusted by most of the biggest financial institutions in Scandinavia, we are now venturing into the UK, followed by the rest of Europe. We're well on our way to becoming the global standard in anti-money laundering technology. You can read more about what makes Strise special on our careers page . About the role: As our Product Marketing Lead, you will bridge the gap between our increasingly complex product offerings and our marketing strategies. Your job is crucial as we grow and our products get more advanced with new features and APIs. You'll be focusing on a mix of clients - from our ideal businesses to everyday users and those dealing with compliance and AML. We need you to have a strategic mindset, ready to tackle our tech-heavy products and turn them into clear, relatable marketing strategies working closely with our commercial team and Product Managers. In one year , your goal as our Product Marketing Lead will be to have made our product messaging clearer and more effective on all our platforms. We're looking for visible improvements in how we enable sales and nurture our sales funnel, thanks to your straightforward and strategic marketing tactics. We also expect to see a real boost in how quickly and effectively we turn potential leads into customers, and we should be well on our way to having a solid marketing setup that positions us to win over large enterprise clients. As we continue to grow , you will be well-positioned to lead Product Marketing efforts into new markets and with more resources, opening doors to exciting opportunities and challenges that lie ahead. What you will be doing: Develop and refine our product positioning and messaging to appeal to our target audience. Collaborate with Marketing, Sales, and Product Managers to produce compelling product narratives and storytelling. Drive and own the product strategy through customer and market research, transforming insights into effective messaging. Create and optimize product-related content that can be used as a toolbox for our commercial team, such as product videos, one-pagers, website content, etc. Lead the Product Marketing strategy for product launches in the UK and the Nordics, ensuring cross-functional alignment and success. Work closely with Sales and Marketing to enhance pipeline conversion and velocity through strategic collateral and funnel nurturing. Proven experience in establishing or being a key player in product marketing within a SaaS environment, ideally with an Enterprise product. Exceptional ability to prioritize and multitask in a dynamic setting, with a keen eye for detail. Deep experience in product positioning and messaging for complex technical products. A track record of collaborating with Marketing & Sales teams to generate and convert pipelines effectively. Hands-on experience in market and customer research, utilizing data to inform product strategies. A big plus: Experience in the financial and banking sector or related fields. Competitive salary. A unique opportunity to join and impact a fast-growing scale-up, powered by Atomico, with global ambitions in the field of anti-money laundering. You will step into the role of shaping Strise's journey from the ground up by leading our Product Marketing initiatives. Trust and responsibility with flexible working hours- and location. Learning & Development budget to support your individual growth. Opportunity to work with a highly skilled and motivated team solving a real societal problem. Working location: Strise has an HQ in Oslo and a presence in London, as well as supporting a remote setup. If you want to know more about Strise, check out life at Strise on Instagram our podcast on Anti-Money-Laundring, The Laundry , and our YouTube channel .
End Date Thursday 04 April 2024 Salary Range £101,932 - £119,920 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Head of Performance and Planning, BCB COO SALARY: £101,932 - £119,920 LOCATIONS:Bristol / Birmingham / Edinburgh HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you a leader who is passionate about supporting colleagues to serve customers brilliantly? Are you a natural planner, who loves problem solving and working with a wide variety of partners to move our business forward? Then this could be the role for you. About This Opportunity This role will report into the Service Optimisation Director within BCB COO and will lead a team of over 100 colleagues across the UK. The Performance and Planning team works closely with our customer-facing colleagues across BCB to help them deliver first class service to 1.1 million customers across Business Banking, SME and Mid Corporates. This team manages everything from recruitment and training to performance analysis and operating models - so if you want a role where no two days are the same, this is it! As the leader of the team, you ll need to inspire and motivate colleagues across a diverse range of skill-sets. You ll lead multiples levels of line managers so being effective with your time and setting clear performance objectives and expectations to cascade throughout the team is essential. You ll need to use your management team to help you be across a wide variety of responsibilities, including: cost management, recruitment, induction development and delivery, colleague competency testing, change governance and internal communications, supply and demand resource planning, intra-day capacity management, organisational design and operating model, and performance analysis and insight for service, sales and customer experience. You ll enjoy identifying the key messages from all of these areas and be as comfortable presenting to executives on those topics as you are bringing it to life for front-line colleagues. Key Accountabilities: Oversight and analysis of BCB COO operational and servicing teams performance, finding opportunities and leading recovery plans where required Oversight of the BCB cost base and FTE plans, delivering value for money Demand and supply planning, and associated recruitment, to ensure BCB COO has optimum resourcing levels to deliver strong customer service within budget Maintaining and improving the BCB COO operating model Managing the BCB change gateways, supporting the strategic transformation of the business and communicating this via compelling stories to front-line colleagues Supporting the capability of front-line colleagues, from delivering comprehensive inductions programmes to supervising ongoing competency and providing one-off upskills to boost performance in critical areas Support the creation of an inclusive and open culture within the team and wider business which encourages collaboration and embraces diversity Why Lloyds Banking Group Like the modern Britain we serve, we re evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We re growing with purpose. Join us on our journey and you'll too What You ll Need Key Skills: Planning and prioritisation - balancing competing demands of cost, quality and time and using effective planning techniques to deliver the optimum outcome for the business and customers Organisational design and operating model - understanding the business areas and forming options to improve our future operating model Leading change - delivering changes across the business People leadership - motivating and inspiring a large team across a range of fields Problem solving - identifying bold solutions to complex challenges and quickly forming matrix teams to resolve issues About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose?Apply today. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Mar 29, 2024
Full time
End Date Thursday 04 April 2024 Salary Range £101,932 - £119,920 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Head of Performance and Planning, BCB COO SALARY: £101,932 - £119,920 LOCATIONS:Bristol / Birmingham / Edinburgh HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you a leader who is passionate about supporting colleagues to serve customers brilliantly? Are you a natural planner, who loves problem solving and working with a wide variety of partners to move our business forward? Then this could be the role for you. About This Opportunity This role will report into the Service Optimisation Director within BCB COO and will lead a team of over 100 colleagues across the UK. The Performance and Planning team works closely with our customer-facing colleagues across BCB to help them deliver first class service to 1.1 million customers across Business Banking, SME and Mid Corporates. This team manages everything from recruitment and training to performance analysis and operating models - so if you want a role where no two days are the same, this is it! As the leader of the team, you ll need to inspire and motivate colleagues across a diverse range of skill-sets. You ll lead multiples levels of line managers so being effective with your time and setting clear performance objectives and expectations to cascade throughout the team is essential. You ll need to use your management team to help you be across a wide variety of responsibilities, including: cost management, recruitment, induction development and delivery, colleague competency testing, change governance and internal communications, supply and demand resource planning, intra-day capacity management, organisational design and operating model, and performance analysis and insight for service, sales and customer experience. You ll enjoy identifying the key messages from all of these areas and be as comfortable presenting to executives on those topics as you are bringing it to life for front-line colleagues. Key Accountabilities: Oversight and analysis of BCB COO operational and servicing teams performance, finding opportunities and leading recovery plans where required Oversight of the BCB cost base and FTE plans, delivering value for money Demand and supply planning, and associated recruitment, to ensure BCB COO has optimum resourcing levels to deliver strong customer service within budget Maintaining and improving the BCB COO operating model Managing the BCB change gateways, supporting the strategic transformation of the business and communicating this via compelling stories to front-line colleagues Supporting the capability of front-line colleagues, from delivering comprehensive inductions programmes to supervising ongoing competency and providing one-off upskills to boost performance in critical areas Support the creation of an inclusive and open culture within the team and wider business which encourages collaboration and embraces diversity Why Lloyds Banking Group Like the modern Britain we serve, we re evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We re growing with purpose. Join us on our journey and you'll too What You ll Need Key Skills: Planning and prioritisation - balancing competing demands of cost, quality and time and using effective planning techniques to deliver the optimum outcome for the business and customers Organisational design and operating model - understanding the business areas and forming options to improve our future operating model Leading change - delivering changes across the business People leadership - motivating and inspiring a large team across a range of fields Problem solving - identifying bold solutions to complex challenges and quickly forming matrix teams to resolve issues About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose?Apply today. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Engagement and Consultation Lead to join our fantastic Resident Intelligence Unit (RIU) team based in Reigate. This role offers hybrid working, meaning you aren't required in the office 5 days a week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role We are a forward-thinking team, in an ambitious organisation, always looking to try new things and stay at the forefront of modern techniques and channels. Have you got the strategic vision and passion to have a real impact? We are looking for an experienced senior manager in the field of insights and engagement, to hold a vital role as Engagement and Consultation Lead in the council's new Resident Intelligence Unit (RIU). This is an exciting role that will be driving forward engagement and consultation capability across the Council to better utilise insight and ensure that residents' opinions are front and centre in shaping and delivering policy, and outcomes are improved within Surrey County Council and its communities. Your role will be responsible for helping the organisation to truly understand our communities, so council policy is developed alongside our residents, helping ensure that no-one is left behind. This is a senior role that will lead a key function in the team. You will work closely with the Head of Resident Insight and the Behaviour Change Lead as well as services across the council including Communications, Customer Services, Community Link Officers, Data and Insight team, as well as members and all directorates to bring together research and insight, making it imbedded and accessible to the whole organisation to properly inform decision making. This is an exciting opportunity to improve design and delivery effectiveness of statutory consultations and engagement approaches, ensure better strategic coordination of current activities, advocating a consistent approach and embedding good engagement practices across the organisation in line with the new engagement framework. The role will provide an expert source of professional guidance, latest information and constructive challenge on statutory consultation and engagement, working closely with senior leaders including, but not limited to, Cabinet Members, Councillors, the Chief Executive and CLT. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Extensive, up-to-date knowledge of consultation, engagement and communications best practice. Experience of providing professional, high quality consultation and engagement advice at the highest level of a complex organisation. Experience of working closely with senior stakeholders, providing advice to, and influencing, a senior audience. The job advert closes at 23:59 on 10/04/2024 with interviews to follow. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36-hour working week. We are excited to be hiring a new Engagement and Consultation Lead to join our fantastic Resident Intelligence Unit (RIU) team based in Reigate. This role offers hybrid working, meaning you aren't required in the office 5 days a week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role We are a forward-thinking team, in an ambitious organisation, always looking to try new things and stay at the forefront of modern techniques and channels. Have you got the strategic vision and passion to have a real impact? We are looking for an experienced senior manager in the field of insights and engagement, to hold a vital role as Engagement and Consultation Lead in the council's new Resident Intelligence Unit (RIU). This is an exciting role that will be driving forward engagement and consultation capability across the Council to better utilise insight and ensure that residents' opinions are front and centre in shaping and delivering policy, and outcomes are improved within Surrey County Council and its communities. Your role will be responsible for helping the organisation to truly understand our communities, so council policy is developed alongside our residents, helping ensure that no-one is left behind. This is a senior role that will lead a key function in the team. You will work closely with the Head of Resident Insight and the Behaviour Change Lead as well as services across the council including Communications, Customer Services, Community Link Officers, Data and Insight team, as well as members and all directorates to bring together research and insight, making it imbedded and accessible to the whole organisation to properly inform decision making. This is an exciting opportunity to improve design and delivery effectiveness of statutory consultations and engagement approaches, ensure better strategic coordination of current activities, advocating a consistent approach and embedding good engagement practices across the organisation in line with the new engagement framework. The role will provide an expert source of professional guidance, latest information and constructive challenge on statutory consultation and engagement, working closely with senior leaders including, but not limited to, Cabinet Members, Councillors, the Chief Executive and CLT. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Extensive, up-to-date knowledge of consultation, engagement and communications best practice. Experience of providing professional, high quality consultation and engagement advice at the highest level of a complex organisation. Experience of working closely with senior stakeholders, providing advice to, and influencing, a senior audience. The job advert closes at 23:59 on 10/04/2024 with interviews to follow. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Salary: £41,143.91 Location : Flexible, Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although ad hoc travel to London and other locations Contract type : Permanent Hours: 37.5 per week Leave : 30 days holiday per annum plus bank holidays Closing date: 11th April at 23.30pm Interview Date: Interviews will be held on a rolling basis via MS teams so flexibility can be offered to applicants who are shortlisted Are you passionate about leveraging technology to drive positive change? Do you have a knack for aligning technology with business objectives? If so, we have an exciting opportunity for you to join our team as an HRIS Manager at Shelter. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the Team This role sits within the Business Enablement team within Shelter's Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter's technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools. About You As the HRIS Manager, you'll be responsible for managing and developing our HRIS system, ensuring it aligns with Shelter's strategic priorities. You'll collaborate with various teams to ensure our HRIS supports critical business functions effectively. You will have experience providing and managing a HRIS support function. You'll bring significant experience in managing HRIS systems, excellent communication skills, and a passion for driving change. You will have experience in aligning technology roadmaps with business strategy (PeopleXD experience advantageous). We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement with responses to points 1, 2, 3 and 11 in the 'About you' section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses. We prioritise diversity and have an inclusive and open mindset. We work together to achieve our shared purpose Please note CVs without supporting statements will not be considered. Safeguarding Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 29, 2024
Full time
Salary: £41,143.91 Location : Flexible, Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although ad hoc travel to London and other locations Contract type : Permanent Hours: 37.5 per week Leave : 30 days holiday per annum plus bank holidays Closing date: 11th April at 23.30pm Interview Date: Interviews will be held on a rolling basis via MS teams so flexibility can be offered to applicants who are shortlisted Are you passionate about leveraging technology to drive positive change? Do you have a knack for aligning technology with business objectives? If so, we have an exciting opportunity for you to join our team as an HRIS Manager at Shelter. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the Team This role sits within the Business Enablement team within Shelter's Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter's technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools. About You As the HRIS Manager, you'll be responsible for managing and developing our HRIS system, ensuring it aligns with Shelter's strategic priorities. You'll collaborate with various teams to ensure our HRIS supports critical business functions effectively. You will have experience providing and managing a HRIS support function. You'll bring significant experience in managing HRIS systems, excellent communication skills, and a passion for driving change. You will have experience in aligning technology roadmaps with business strategy (PeopleXD experience advantageous). We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement with responses to points 1, 2, 3 and 11 in the 'About you' section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses. We prioritise diversity and have an inclusive and open mindset. We work together to achieve our shared purpose Please note CVs without supporting statements will not be considered. Safeguarding Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Do you want to tackle the biggest questions in finance with near infinite compute power at your fingertips? G-Research is a leading quantitative research and technology firm, with offices in London and Dallas. We are proud to employ some of the best people in their field and to nurture their talent in a dynamic, flexible and highly stimulating culture where world-beating ideas are cultivated and rewarded. This is a hybrid role based in our new Soho Place office - opened in 2023 - in the heart of Central London and home to our Research Lab. The role G-Research is a fast-moving and agile company, which means we need to pivot our technical and business capabilities very quickly, whilst maintaining a reliable and efficient platform. The Algorithmic Risk Manager will act as a central point of contact and have operational oversight on our Algo Safety Risk. Reporting to the Engineering Operations Director, you will be responsible for ensuring a cultural drive of Algo Safety awareness and accountability is embedded and operational across a number of Line 1 functions. You will drive the coordination and delivery of effective and appropriate Algo Safety Control action, in a risk-based and commercial way. This is an essential role within the business. You will be tasked with owning the overall governance of Algo Safety risk across a variety of Line 1 teams. You will also interface with the Line 2 Team, owning and defining Algo Safety Policies and Standards, including the risk appetite framework. Key responsibilities of the role include: Understanding all critical Algo Safety controls, their tolerances, dependencies, their control effectiveness and test coverage Challenging the control environment effectiveness and operational reliability, identifying weaknesses and repeat events through deep dives and risk assessments Escalating relevant concerns and liaising with L1 incident management to ensure that outstanding actions that increase risk exposure are closed out Advocating for Algo Safety and developing relationships and standards with L1 SMEs to drive Algo Safety and operational improvements Providing governance and structure to L1 activities and coordinating the delivery of risk treatment plans with documented risk acceptance Supporting the Engineering Operations Director in reporting on key items to the quarterly Algo Safety Governance Forum, which is chaired by a member of the Executive Team. Attending incident post-mortems and providing insights, detailed views and practical knowledge of root cause analysis on any significant incident Liaising and co-ordinating with Line 2 to review and share findings whilst also ensuring alignment regarding risk appetite and commerciality decisions Performing risk-based assessment and prioritisation of work items, including the output of L2 reviews and post-mortem identified items Who are we looking for? The ideal candidate will have the following skills and experience: Extensive experience within a finance risk role Strong educational background in Operations Management or similar Deep understanding of financial trading, research architecture and data flows In-depth knowledge of IT infrastructure, DevOps and architecture best practises Excellent communication and organisational skills, strong attention to detail and enjoy handling complexity Analytically minded problem solver with the ability to work across simultaneous tasks in a pressurised, time-sensitive environment Ability to build and manage a strong network of relationships rapidly based on integrity and trust Demonstrable exposure to using Business Intelligence and Analytics tools, such as Tableau or Power BI Why should you apply? Highly competitive compensation plus annual discretionary bonus Lunch provided (via Just Eat for Business) and dedicated barista bar 30 days' annual leave 9% company pension contributions Informal dress code and excellent work/life balance Comprehensive healthcare and life assurance Cycle-to-work scheme Monthly company events G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section
Mar 28, 2024
Full time
Do you want to tackle the biggest questions in finance with near infinite compute power at your fingertips? G-Research is a leading quantitative research and technology firm, with offices in London and Dallas. We are proud to employ some of the best people in their field and to nurture their talent in a dynamic, flexible and highly stimulating culture where world-beating ideas are cultivated and rewarded. This is a hybrid role based in our new Soho Place office - opened in 2023 - in the heart of Central London and home to our Research Lab. The role G-Research is a fast-moving and agile company, which means we need to pivot our technical and business capabilities very quickly, whilst maintaining a reliable and efficient platform. The Algorithmic Risk Manager will act as a central point of contact and have operational oversight on our Algo Safety Risk. Reporting to the Engineering Operations Director, you will be responsible for ensuring a cultural drive of Algo Safety awareness and accountability is embedded and operational across a number of Line 1 functions. You will drive the coordination and delivery of effective and appropriate Algo Safety Control action, in a risk-based and commercial way. This is an essential role within the business. You will be tasked with owning the overall governance of Algo Safety risk across a variety of Line 1 teams. You will also interface with the Line 2 Team, owning and defining Algo Safety Policies and Standards, including the risk appetite framework. Key responsibilities of the role include: Understanding all critical Algo Safety controls, their tolerances, dependencies, their control effectiveness and test coverage Challenging the control environment effectiveness and operational reliability, identifying weaknesses and repeat events through deep dives and risk assessments Escalating relevant concerns and liaising with L1 incident management to ensure that outstanding actions that increase risk exposure are closed out Advocating for Algo Safety and developing relationships and standards with L1 SMEs to drive Algo Safety and operational improvements Providing governance and structure to L1 activities and coordinating the delivery of risk treatment plans with documented risk acceptance Supporting the Engineering Operations Director in reporting on key items to the quarterly Algo Safety Governance Forum, which is chaired by a member of the Executive Team. Attending incident post-mortems and providing insights, detailed views and practical knowledge of root cause analysis on any significant incident Liaising and co-ordinating with Line 2 to review and share findings whilst also ensuring alignment regarding risk appetite and commerciality decisions Performing risk-based assessment and prioritisation of work items, including the output of L2 reviews and post-mortem identified items Who are we looking for? The ideal candidate will have the following skills and experience: Extensive experience within a finance risk role Strong educational background in Operations Management or similar Deep understanding of financial trading, research architecture and data flows In-depth knowledge of IT infrastructure, DevOps and architecture best practises Excellent communication and organisational skills, strong attention to detail and enjoy handling complexity Analytically minded problem solver with the ability to work across simultaneous tasks in a pressurised, time-sensitive environment Ability to build and manage a strong network of relationships rapidly based on integrity and trust Demonstrable exposure to using Business Intelligence and Analytics tools, such as Tableau or Power BI Why should you apply? Highly competitive compensation plus annual discretionary bonus Lunch provided (via Just Eat for Business) and dedicated barista bar 30 days' annual leave 9% company pension contributions Informal dress code and excellent work/life balance Comprehensive healthcare and life assurance Cycle-to-work scheme Monthly company events G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.
Mar 28, 2024
Full time
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.