Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Safer Hand Solutions Ltd
Stoke-on-trent, Staffordshire
Telesales Manager Permanent Stoke on Trent £27,000 + Commissions My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery. This role involves managing a team of telesales representatives, monitoring performance metrics, implementing strategies to improve productivity and customer satisfaction, and fostering a positive work environment. Duties to include: Team Management: Lead, motivate, and supervise a team of Telesales representatives. Provide guidance, coaching, and training to enhance team performance and skill development. Conduct regular performance evaluations and provide constructive feedback. Address employee concerns and ensure adherence to company policies and procedures. Operational Oversight: Develop and implement strategies to optimise call centre operations and improve efficiency. Monitor call queues and agent availability to ensure adequate staffing levels. Analyse performance metrics such as call volume, average handle time, and first call resolution to identify areas for improvement. Implement quality assurance programs to maintain service quality standards. Customer Service Excellence: Foster a customer-centric culture focused on delivering exceptional service experiences. Handle escalated customer inquiries or complaints effectively and in a timely manner. Develop and implement strategies to enhance customer satisfaction and loyalty. Technology and Systems Management: Oversee the use of call centre technology and systems to ensure optimal performance. Identify and recommend improvements or upgrades to existing systems. Ensure compliance with data protection regulations and security protocols. Reporting and Analysis: Prepare regular reports on call centre performance, including key metrics and trends. Analyse data to identify patterns, opportunities, and challenges, and make data-driven decisions. Present findings and recommendations to senior management. In order to be successful in the role of Telesales Manager: Strong and proven background in sales as a top performer Strong customer service experience with a track record of influential relationship building Experience working with and selling in the high value products sector You will be an excellent communicator Organised, reliable and results driven Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and decision-making skills. Proficiency in call centre technology and systems. Ability to work under pressure and meet targets in a fast-paced environment. Knowledge of customer service principles and practices. In return you will receive: Competitive Salary + Excellent uncapped commission package A monthly attendance bonus 20 days annual leave plus bank holidays Exclusive discounts & offers. A positive working environment If you are ready to contribute your sales ability to a team that thrives on creativity and innovation, I welcome your application. Join them in shaping the landscape and making a meaningful impact on businesses far and wide.If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration.
Apr 18, 2024
Full time
Telesales Manager Permanent Stoke on Trent £27,000 + Commissions My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery. This role involves managing a team of telesales representatives, monitoring performance metrics, implementing strategies to improve productivity and customer satisfaction, and fostering a positive work environment. Duties to include: Team Management: Lead, motivate, and supervise a team of Telesales representatives. Provide guidance, coaching, and training to enhance team performance and skill development. Conduct regular performance evaluations and provide constructive feedback. Address employee concerns and ensure adherence to company policies and procedures. Operational Oversight: Develop and implement strategies to optimise call centre operations and improve efficiency. Monitor call queues and agent availability to ensure adequate staffing levels. Analyse performance metrics such as call volume, average handle time, and first call resolution to identify areas for improvement. Implement quality assurance programs to maintain service quality standards. Customer Service Excellence: Foster a customer-centric culture focused on delivering exceptional service experiences. Handle escalated customer inquiries or complaints effectively and in a timely manner. Develop and implement strategies to enhance customer satisfaction and loyalty. Technology and Systems Management: Oversee the use of call centre technology and systems to ensure optimal performance. Identify and recommend improvements or upgrades to existing systems. Ensure compliance with data protection regulations and security protocols. Reporting and Analysis: Prepare regular reports on call centre performance, including key metrics and trends. Analyse data to identify patterns, opportunities, and challenges, and make data-driven decisions. Present findings and recommendations to senior management. In order to be successful in the role of Telesales Manager: Strong and proven background in sales as a top performer Strong customer service experience with a track record of influential relationship building Experience working with and selling in the high value products sector You will be an excellent communicator Organised, reliable and results driven Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and decision-making skills. Proficiency in call centre technology and systems. Ability to work under pressure and meet targets in a fast-paced environment. Knowledge of customer service principles and practices. In return you will receive: Competitive Salary + Excellent uncapped commission package A monthly attendance bonus 20 days annual leave plus bank holidays Exclusive discounts & offers. A positive working environment If you are ready to contribute your sales ability to a team that thrives on creativity and innovation, I welcome your application. Join them in shaping the landscape and making a meaningful impact on businesses far and wide.If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration.
About the role Sytner Group is looking for a passionate and driven Used Car Sales Manager to join our motivated sales team at Jaguar Land Rover Maidstone As a Sytner Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you This role would suit a Sales Manager/Sales Controller with retail sales experience gained from within the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to handle conflicting demands. You will need exceptionally high standards, the ability to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 18, 2024
Full time
About the role Sytner Group is looking for a passionate and driven Used Car Sales Manager to join our motivated sales team at Jaguar Land Rover Maidstone As a Sytner Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you This role would suit a Sales Manager/Sales Controller with retail sales experience gained from within the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to handle conflicting demands. You will need exceptionally high standards, the ability to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Role: Service Desk Analyst REF (phone number removed) Contract Length: Until 30/06/2024 - Temp to Perm opportunity Location: Northallerton IR35: Inside Pay Rate to Intermediary: £18.64 £21.99 per hour Spinwell is recruiting for a Service Desk Analyst for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SERVICE DESK ANALYST Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. As part of the Service Support Team provide input into the Service Delivery strategy and roadmap supporting the strategies of the OPFCC, NYP, NYFRS and Enable NY. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition lifecycle to support the business requirements of the OPFCC, NYP, NYFRS and Enable NY. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. SKILLS/EXPERIENCE OF THE SERVICE DESK ANALYST To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts including: All customers of the OPFCC, NYFRS and NYP Members and staff of other Forces/ Partners and national ICT networks Suppliers and Contractors Members of the public You will have experience of public sector including procurement and ideally in an emergency services setting such as Police or Fire and Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation If you are a Service Desk Analyst, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Apr 18, 2024
Contractor
Role: Service Desk Analyst REF (phone number removed) Contract Length: Until 30/06/2024 - Temp to Perm opportunity Location: Northallerton IR35: Inside Pay Rate to Intermediary: £18.64 £21.99 per hour Spinwell is recruiting for a Service Desk Analyst for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SERVICE DESK ANALYST Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. As part of the Service Support Team provide input into the Service Delivery strategy and roadmap supporting the strategies of the OPFCC, NYP, NYFRS and Enable NY. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition lifecycle to support the business requirements of the OPFCC, NYP, NYFRS and Enable NY. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. SKILLS/EXPERIENCE OF THE SERVICE DESK ANALYST To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts including: All customers of the OPFCC, NYFRS and NYP Members and staff of other Forces/ Partners and national ICT networks Suppliers and Contractors Members of the public You will have experience of public sector including procurement and ideally in an emergency services setting such as Police or Fire and Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation If you are a Service Desk Analyst, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 18, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites in Kendal and/or Carlisle, or from any of our other hubs across Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role United Utilities is on the lookout for enthusiastic Junior Project Managers to join our Capital Delivery project teams. This is a call to those who are driven by the challenge of managing large-scale, sustainable, and eco-friendly projects. As part of our team, you will contribute to the delivery of our visionary plans for North West England, ensuring that our projects not only meet but exceed our sustainability goals. In this role, you will immerse yourself in the heart of operations, collaborating with seasoned project delivery teams and engineers. You'll gain in-depth knowledge of our organization, our significant contracts, and our key industry partners. Your expertise will be crucial in addressing the unique challenges of our sector, and your collaborative efforts will be instrumental in driving our success and achieving our ambitious targets. At United Utilities, we are committed to providing opportunities that foster professional and personal growth in a supportive and cooperative environment. If you're eager to make a tangible impact on the North West of England and are excited about contributing to our transformative journey, we encourage you to apply. Join us and become an integral member of the UU family, where your passion for sustainable development can flourish. Key accountabilities Oversee a select group of projects within the capital program, ensuring they align with strategic goals and deliver value Collaborate with a diverse team of professionals to guide projects from inception to successful completion, while fostering continuous business enhancement Proactively identify and resolve obstacles to maintain project momentum and support the broader project team in achieving objectives Synthesize complex technical data into accessible information, liaising with experts to facilitate clear and effective communication across the organization Guarantee the fulfilment of project deliverables to meet or exceed the expectations of both internal and external stakeholders, offering comprehensive administrative and planning support throughout the project lifecycle Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Previous experience of undertaking project management work Ability to undertake and learn the necessary skills leading to APM PMQ Hold a current UK/EU driving licence
Apr 18, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites in Kendal and/or Carlisle, or from any of our other hubs across Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role United Utilities is on the lookout for enthusiastic Junior Project Managers to join our Capital Delivery project teams. This is a call to those who are driven by the challenge of managing large-scale, sustainable, and eco-friendly projects. As part of our team, you will contribute to the delivery of our visionary plans for North West England, ensuring that our projects not only meet but exceed our sustainability goals. In this role, you will immerse yourself in the heart of operations, collaborating with seasoned project delivery teams and engineers. You'll gain in-depth knowledge of our organization, our significant contracts, and our key industry partners. Your expertise will be crucial in addressing the unique challenges of our sector, and your collaborative efforts will be instrumental in driving our success and achieving our ambitious targets. At United Utilities, we are committed to providing opportunities that foster professional and personal growth in a supportive and cooperative environment. If you're eager to make a tangible impact on the North West of England and are excited about contributing to our transformative journey, we encourage you to apply. Join us and become an integral member of the UU family, where your passion for sustainable development can flourish. Key accountabilities Oversee a select group of projects within the capital program, ensuring they align with strategic goals and deliver value Collaborate with a diverse team of professionals to guide projects from inception to successful completion, while fostering continuous business enhancement Proactively identify and resolve obstacles to maintain project momentum and support the broader project team in achieving objectives Synthesize complex technical data into accessible information, liaising with experts to facilitate clear and effective communication across the organization Guarantee the fulfilment of project deliverables to meet or exceed the expectations of both internal and external stakeholders, offering comprehensive administrative and planning support throughout the project lifecycle Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Previous experience of undertaking project management work Ability to undertake and learn the necessary skills leading to APM PMQ Hold a current UK/EU driving licence
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Industrial Projects Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Industrial Projects Department: The Industrial Projects department specialises in providing tailored logistics solutions for large-scale industrial projects. They offer end-to-end project management, from planning and execution to monitoring and control. Their services include transportation, warehousing, customs clearance, and project consulting. The department has expertise in various industries such as energy, mining, construction, and manufacturing. They utilise DHL's global network and resources to deliver efficient and reliable solutions for complex project logistics requirements. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Industrial Projects Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Industrial Projects Department: The Industrial Projects department specialises in providing tailored logistics solutions for large-scale industrial projects. They offer end-to-end project management, from planning and execution to monitoring and control. Their services include transportation, warehousing, customs clearance, and project consulting. The department has expertise in various industries such as energy, mining, construction, and manufacturing. They utilise DHL's global network and resources to deliver efficient and reliable solutions for complex project logistics requirements. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Proactive Personnel are recruiting for an operations coordinator to work for an outdoor playground equipment designer, as an aftersales administrator. You will work closely with the Aftersales Manager to provide a high-quality aftersales department that delivers excellent levels of customer service to customers. You will receive - Operartions Coordinator Salary ranging from £24,000 - £ 28,000 28 days annual holiday (including bank holidays) increasing gradually to 33 days over 7 years. Additional 3 days of whole company paid leave over the Christmas Period (in addition to your annual leave entitlement) Enhanced sick pay scheme Online benefits portal with financial savings on lifestyle products, training, and well-being Comprehensive 1 to 1 training and development, which continues throughout your time with the company. A new, modern office and production facility based just outside Chester Key Details - Operations Coordinator Answer and react efficiently to all inbound enquiries to the business via phone, website, email, post or another method, providing first-class customer service at all times. Liaise with field operatives providing updates on current jobs/site visits. Dealing with customers in a professional and courteous manner ensuring the highest levels of customer service are provided at all times, maximising the customer experience Communicate with our dedicated hotel booking company to arrange accommodation for the maintenance & operations teams. Upload, file & send inspection reports to our customers using our Play Inspection application. Using Sage line 50 accounts software to process sales orders and carry out the full sales order processing (SOP) process. Order tools, aggregates & skips as required raising purchase orders on our accounting system Liaise with The Play Inspection Company to order independent annual inspections and provide updates on scheduling of inspections. Confirm schedule of work dates with customers keeping them updated as required Send feedback surveys to customers to ensure customer satisfaction and look for ways to continually improve. Willingness to assist with other depts as may be required Adhoc duties as required by the business. Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.
Apr 18, 2024
Full time
Proactive Personnel are recruiting for an operations coordinator to work for an outdoor playground equipment designer, as an aftersales administrator. You will work closely with the Aftersales Manager to provide a high-quality aftersales department that delivers excellent levels of customer service to customers. You will receive - Operartions Coordinator Salary ranging from £24,000 - £ 28,000 28 days annual holiday (including bank holidays) increasing gradually to 33 days over 7 years. Additional 3 days of whole company paid leave over the Christmas Period (in addition to your annual leave entitlement) Enhanced sick pay scheme Online benefits portal with financial savings on lifestyle products, training, and well-being Comprehensive 1 to 1 training and development, which continues throughout your time with the company. A new, modern office and production facility based just outside Chester Key Details - Operations Coordinator Answer and react efficiently to all inbound enquiries to the business via phone, website, email, post or another method, providing first-class customer service at all times. Liaise with field operatives providing updates on current jobs/site visits. Dealing with customers in a professional and courteous manner ensuring the highest levels of customer service are provided at all times, maximising the customer experience Communicate with our dedicated hotel booking company to arrange accommodation for the maintenance & operations teams. Upload, file & send inspection reports to our customers using our Play Inspection application. Using Sage line 50 accounts software to process sales orders and carry out the full sales order processing (SOP) process. Order tools, aggregates & skips as required raising purchase orders on our accounting system Liaise with The Play Inspection Company to order independent annual inspections and provide updates on scheduling of inspections. Confirm schedule of work dates with customers keeping them updated as required Send feedback surveys to customers to ensure customer satisfaction and look for ways to continually improve. Willingness to assist with other depts as may be required Adhoc duties as required by the business. Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.
Key Responsibilities Manage projects within the Digital and ICT Change portfolio to ensure the delivery of the required outputs. Projects deliver the outputs required within agreed timescales and budgets. Progress is highly visible to members, Management Board, staff and stakeholders. SROs and all other project stakeholders are all provided with a high quality service, ensuring their needs are well understood and agreed outcomes are met. Good working relationships with Services are established, fostered and sustained, including providing support and guidance on how the Digital and ICT teams work with them in an agile way to deliver quality solutions. Stakeholders are engaged in the design, development and delivery of the programmes and projects. Relations are built, fostered, maintained and grown throughout the change lifecycle from initial engagement to effective support and handover into successful BAU transition and effective benefit review and realisation post engagement Change management is embedded throughout the project ensuring that new processes, systems etc. are adopted through focussed, guided and empathetic engagement with the council's staff and residents Stakeholders are engaged in the design, development and delivery of and projects. Manage, lead, and support the project team to ensure that they meet their objectives and address any issues as appropriate. Projects are delivered using the WF Project Management Framework and are compliant with all relevant legislation, regulations, codes, requirements, standards and guidelines. Budgets and financial risks are monitored and managed in line with project requirements. Individuals and teams are set objectives that they consistently meet or exceed. Under-performance is identified and addressed at the earliest opportunity. Best practice is captured and shared via a 'lessons learnt' process. Knowledge, Skills and Experience Experience in managing and leading a team and encouraging them to meet personal and organisational objectives. Experience of managing technology projects, working to time, budget and quality in a large organisation. Experience of managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers. Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge. Experience in dealing with a range of complex and contentious matters requiring a consistently high degree of support, persuasion and advocacy and an awareness of major policy objectives. Be effective at planning, monitoring and reviewing. Ability to manage resources and co-ordinate work carried out by different people and organisations. Ability to be decisive and work well under pressure. Ability to operate and empathise with stakeholders and project teams to influence and gain commitment to objectives. Good written and verbal communication skills, presentation skills, IT skills. Good time management skills. Ability to work autonomously to meet the objectives of the organisation. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Apr 18, 2024
Full time
Key Responsibilities Manage projects within the Digital and ICT Change portfolio to ensure the delivery of the required outputs. Projects deliver the outputs required within agreed timescales and budgets. Progress is highly visible to members, Management Board, staff and stakeholders. SROs and all other project stakeholders are all provided with a high quality service, ensuring their needs are well understood and agreed outcomes are met. Good working relationships with Services are established, fostered and sustained, including providing support and guidance on how the Digital and ICT teams work with them in an agile way to deliver quality solutions. Stakeholders are engaged in the design, development and delivery of the programmes and projects. Relations are built, fostered, maintained and grown throughout the change lifecycle from initial engagement to effective support and handover into successful BAU transition and effective benefit review and realisation post engagement Change management is embedded throughout the project ensuring that new processes, systems etc. are adopted through focussed, guided and empathetic engagement with the council's staff and residents Stakeholders are engaged in the design, development and delivery of and projects. Manage, lead, and support the project team to ensure that they meet their objectives and address any issues as appropriate. Projects are delivered using the WF Project Management Framework and are compliant with all relevant legislation, regulations, codes, requirements, standards and guidelines. Budgets and financial risks are monitored and managed in line with project requirements. Individuals and teams are set objectives that they consistently meet or exceed. Under-performance is identified and addressed at the earliest opportunity. Best practice is captured and shared via a 'lessons learnt' process. Knowledge, Skills and Experience Experience in managing and leading a team and encouraging them to meet personal and organisational objectives. Experience of managing technology projects, working to time, budget and quality in a large organisation. Experience of managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers. Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge. Experience in dealing with a range of complex and contentious matters requiring a consistently high degree of support, persuasion and advocacy and an awareness of major policy objectives. Be effective at planning, monitoring and reviewing. Ability to manage resources and co-ordinate work carried out by different people and organisations. Ability to be decisive and work well under pressure. Ability to operate and empathise with stakeholders and project teams to influence and gain commitment to objectives. Good written and verbal communication skills, presentation skills, IT skills. Good time management skills. Ability to work autonomously to meet the objectives of the organisation. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Crown Worldwide Group are currently recruiting for a Business Development Manager to join their fast-paced Records Management Sales team. Where you will be based This role will be Manchester based with the requirement to attend our Enfield offices from time to time. What is an Business Development Manager to us? As a Business Development Manager, you will be responsible for developing new business opportunities across multiple corporate sectors throughout the UK and Ireland. Your goal will be to develop insightful relationships with new organisations, individuals, interest groups and industry bodies to further the reputation of Crown and identify sales and revenue opportunities with the requirement to understand and uncover client needs to ensure that Crown Records Management are introduced and are able to offer the best solution. What you will do Generate new business opportunities with prospective clients by targeting the UK and Ireland market Take ownership of the sales cycle from introducing Crown Records Management, generating leads, creating engaging proposals, demonstrating Crown's capabilities, and undertaking presentations, to secure those opportunities Build a strong pipeline of relevant opportunities to deliver against the sales targets and ensure KPI's are met Build and maintain an in-depth understanding of Crown's products Liaise with the sales/account management team, to ensure a smooth and professional handover happens between you and the team, keeping the client at the centre of our world Attend events to network and create leads, plus create interest in Crown Records Management Join and play an active role in approved industry bodies to keep Crown at the forefront of the records and information management industry Work with our Marketing team to identify leads gathered from meetings, webinars, and events. Use your market awareness and reporting on competitor activity to inform the sales process Be required to use your network to promote and cross sell other Crown Worldwide service offerings Proactively manage a portfolio of accounts Renegotiate, retain, and develop (expand) existing allocated accounts Prepare and implement an account plan for the BoB. This will be achieved through the principles of Key Account Management (KAM) by identifying clients' requirements, establishing multiple levels of contact and promoting Crown services, if required, tailoring the service offering to meet customer's needs as appropriate, finding and closing appropriate additional profitable revenue opportunities, and signing all customers to agreed contracts. Actively engage and work with the Customer Support team to ensure the delivery of non-sales/account growth activities. About you To be successful in this role you will experience in a Business Development role within the Records and Digital Information Management Industry with desirable Account Management experience. A strong networker with the ability to communicate at all levels and a proven track record of working to targets in a new business environment. This role suits an individual that understands sales metrics and how to use them to build and plan for success. About us Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible. We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential. What we can offer you Our UK benefits package includes Enhanced service-based holiday entitlement, 1 day's birthday leave, pension scheme, private medical insurance, death in service, shopping discounts and 2 Corporate responsibility days per annum, innovative wellbeing package, employee awards, as well as in-house learning and development opportunities. Our values At Crown we pride ourselves with the quality we deliver and values we stand by. We are CARING about people and their experience Always DETERMINED to do our best and to always keep improving We are genuinely THERE when our customers and colleagues need us We encourage the SHARING of knowledge amongst each other We continuously remain OPEN-MINDED to stay innovative Equal opportunities Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Apr 18, 2024
Full time
Crown Worldwide Group are currently recruiting for a Business Development Manager to join their fast-paced Records Management Sales team. Where you will be based This role will be Manchester based with the requirement to attend our Enfield offices from time to time. What is an Business Development Manager to us? As a Business Development Manager, you will be responsible for developing new business opportunities across multiple corporate sectors throughout the UK and Ireland. Your goal will be to develop insightful relationships with new organisations, individuals, interest groups and industry bodies to further the reputation of Crown and identify sales and revenue opportunities with the requirement to understand and uncover client needs to ensure that Crown Records Management are introduced and are able to offer the best solution. What you will do Generate new business opportunities with prospective clients by targeting the UK and Ireland market Take ownership of the sales cycle from introducing Crown Records Management, generating leads, creating engaging proposals, demonstrating Crown's capabilities, and undertaking presentations, to secure those opportunities Build a strong pipeline of relevant opportunities to deliver against the sales targets and ensure KPI's are met Build and maintain an in-depth understanding of Crown's products Liaise with the sales/account management team, to ensure a smooth and professional handover happens between you and the team, keeping the client at the centre of our world Attend events to network and create leads, plus create interest in Crown Records Management Join and play an active role in approved industry bodies to keep Crown at the forefront of the records and information management industry Work with our Marketing team to identify leads gathered from meetings, webinars, and events. Use your market awareness and reporting on competitor activity to inform the sales process Be required to use your network to promote and cross sell other Crown Worldwide service offerings Proactively manage a portfolio of accounts Renegotiate, retain, and develop (expand) existing allocated accounts Prepare and implement an account plan for the BoB. This will be achieved through the principles of Key Account Management (KAM) by identifying clients' requirements, establishing multiple levels of contact and promoting Crown services, if required, tailoring the service offering to meet customer's needs as appropriate, finding and closing appropriate additional profitable revenue opportunities, and signing all customers to agreed contracts. Actively engage and work with the Customer Support team to ensure the delivery of non-sales/account growth activities. About you To be successful in this role you will experience in a Business Development role within the Records and Digital Information Management Industry with desirable Account Management experience. A strong networker with the ability to communicate at all levels and a proven track record of working to targets in a new business environment. This role suits an individual that understands sales metrics and how to use them to build and plan for success. About us Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible. We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential. What we can offer you Our UK benefits package includes Enhanced service-based holiday entitlement, 1 day's birthday leave, pension scheme, private medical insurance, death in service, shopping discounts and 2 Corporate responsibility days per annum, innovative wellbeing package, employee awards, as well as in-house learning and development opportunities. Our values At Crown we pride ourselves with the quality we deliver and values we stand by. We are CARING about people and their experience Always DETERMINED to do our best and to always keep improving We are genuinely THERE when our customers and colleagues need us We encourage the SHARING of knowledge amongst each other We continuously remain OPEN-MINDED to stay innovative Equal opportunities Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
Kenton Black Science & Engineering
Macclesfield, Cheshire
Job Title: Project Manager Role: A Project Manager at a Bioanalytical Contract Research Organisation (CRO) specializing in LC/MSMS bioanalytical services for drug discovery and development. Project Manager Responsibilities: Client liaison and project management for assigned studies. Study direction, protocol review, resource scheduling, and data review. Compliance with regulatory standards (GLP/GCP) and documentation practices. Report preparation, QA audit response, and SOP review. Project Manager Requirements: 3+ years in regulatory bioanalytical labs. Degree in life sciences or related field. Strong communication skills and GLP/GCP experience. Additional Requirements: Attention to detail and flexibility. Proficiency in Microsoft Office. Hands-on LC-MS/MS experience preferred. Familiarity with scientific software platforms advantageous. Knowledge of FDA/EMA guidelines desirable. Understanding of Large Molecule analysis advantageous. This role offers a stimulating career with competitive compensation and benefits. Benefits: Salary - £32,000 - £36,000 dependent upon experience.Holidays - 28 days incl public holidaysCompany PensionFlexible working hours. Note: My client is unfortunately unable to provide sponsorship so please do not apply if you are looking for Sponsorship. Application: Should your experience align feel free to apply and I will be in touch shortly.
Apr 18, 2024
Full time
Job Title: Project Manager Role: A Project Manager at a Bioanalytical Contract Research Organisation (CRO) specializing in LC/MSMS bioanalytical services for drug discovery and development. Project Manager Responsibilities: Client liaison and project management for assigned studies. Study direction, protocol review, resource scheduling, and data review. Compliance with regulatory standards (GLP/GCP) and documentation practices. Report preparation, QA audit response, and SOP review. Project Manager Requirements: 3+ years in regulatory bioanalytical labs. Degree in life sciences or related field. Strong communication skills and GLP/GCP experience. Additional Requirements: Attention to detail and flexibility. Proficiency in Microsoft Office. Hands-on LC-MS/MS experience preferred. Familiarity with scientific software platforms advantageous. Knowledge of FDA/EMA guidelines desirable. Understanding of Large Molecule analysis advantageous. This role offers a stimulating career with competitive compensation and benefits. Benefits: Salary - £32,000 - £36,000 dependent upon experience.Holidays - 28 days incl public holidaysCompany PensionFlexible working hours. Note: My client is unfortunately unable to provide sponsorship so please do not apply if you are looking for Sponsorship. Application: Should your experience align feel free to apply and I will be in touch shortly.
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
Apr 18, 2024
Full time
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Commissioning Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health and learning disabilities and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Commissioning Manager (SCM) for TECH, you will be responsible for leading our strategy development and setting our vision through a clear programme of engagement and coproduction with partners and stakeholders. You will facilitate and maintain appropriate governance and oversight, including establishing and leading meetings such as partnership boards, coproduction groups and programme leads meetings. The SCM will also lead the commissioning, procurement and contracting for a strategic partnership(s) to deliver our TECH offer. You will be responsible for managing existing finances for the programme alongside developing a robust business case for growth and investment in a challenging financial landscape. Key to this will be monitoring and reporting on data and outcomes, increasing the visibility of the programme and ensuring Surrey is agile enough to maximise new opportunities in this sector as and when they present. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A strong proven commissioning background and have a passion for improving outcomes for people The ability to confidently lead a joint strategic programme, working with partners and stakeholders, particularly health and district and borough colleagues, that focuses not on the technology available to us but on what individual outcomes could be enabled through technology An understanding of accommodation with care and support, technology in health and commercial commissioning approaches. You will need the willingness and ability to travel around the county to meet the demands of this role. The job advert closes at 23:59 on 29/04/2024 with interviews planned for 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Commissioning Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health and learning disabilities and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Commissioning Manager (SCM) for TECH, you will be responsible for leading our strategy development and setting our vision through a clear programme of engagement and coproduction with partners and stakeholders. You will facilitate and maintain appropriate governance and oversight, including establishing and leading meetings such as partnership boards, coproduction groups and programme leads meetings. The SCM will also lead the commissioning, procurement and contracting for a strategic partnership(s) to deliver our TECH offer. You will be responsible for managing existing finances for the programme alongside developing a robust business case for growth and investment in a challenging financial landscape. Key to this will be monitoring and reporting on data and outcomes, increasing the visibility of the programme and ensuring Surrey is agile enough to maximise new opportunities in this sector as and when they present. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A strong proven commissioning background and have a passion for improving outcomes for people The ability to confidently lead a joint strategic programme, working with partners and stakeholders, particularly health and district and borough colleagues, that focuses not on the technology available to us but on what individual outcomes could be enabled through technology An understanding of accommodation with care and support, technology in health and commercial commissioning approaches. You will need the willingness and ability to travel around the county to meet the demands of this role. The job advert closes at 23:59 on 29/04/2024 with interviews planned for 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role has a starting salary of £44,614 per annum, based on a 36 hour working week (pro-rata for part-time staff). This is a full-time position, part-time applications will be considered. The team offer hybrid working with the expectation of 2-3 days in the office. Please note during the initial induction period you would be expected to be office based 5 days a week. We are excited to be hiring a Senior Social Worker to join our fantastic Spelthorne Locality team. The team is based at the Ashford Centre in Ashford, Surrey. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Testimonial "I came into Spelthorne Locality as an experienced leader and practitioner, with a lot to both share as well as learn. The locality team has provided the right framework for me to expand my experience. As an Assistant Team Manager, my task has been to nurture and develop the culture and practice within the team, the success of which has only been possible because of the support I have received from my leadership, who mentor and support me, as well as the support I have received from the rest of the team. The culture has been that of a learning organisation with an unwavering commitment to the well-being of each other as well as that of the residents they support in Spelthorne. Because of this, my commitment to the team is just as unwavering for the foreseeable future." - Richard Otim, Assistant Team Manager About the Team Spelthorne Locality Team is one of eleven locality teams working across Surrey to support our adult residents with physical disabilities and older persons. You will be working in the surrounding areas of Staines, Ashford, Sunbury, Shepperton and Laleham. We aim to promote people's independence and wellbeing, through personalised care and support that focuses upon their strengths, the outcomes they want to achieve and enables choice and control. About the Role As a Senior Social Worker, we will put you in the best possible position to assess the social care needs of our service users, providing direct positive intervention to some of our more complex service users and support for their carers. Within this role, you will be expected to provide support and supervision to staff. With mentoring and support from our frontline managers and experienced colleagues, we will enable you to become the best social worker you can be. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Professional qualification in Social Work and current registration with Social Work England. Successful completion of an Assessed and Supported Year in Employment (ASYE) programme if qualified as a social worker after June 2012 Safeguarding knowledge as well as knowledge and experience of current legislation, including the Care Act and the Mental Capacity Act and its application to practice in a social care setting Substantial post qualification professional experience as a Social Worker Experience in carrying out safeguarding enquiries, carrying out assessments within the community and working with a diverse group of individuals and partner agencies Commitment to your own professional development You will have experience of, and be able to provide, professional, reflective supervision, guidance and advice to less experienced social workers, including those completing ASYE and social work students. You will need to have the willingness and ability to travel around the county to meet the demands of the role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 6th May 2024 with interviews planned for week commencing 13th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
This role has a starting salary of £44,614 per annum, based on a 36 hour working week (pro-rata for part-time staff). This is a full-time position, part-time applications will be considered. The team offer hybrid working with the expectation of 2-3 days in the office. Please note during the initial induction period you would be expected to be office based 5 days a week. We are excited to be hiring a Senior Social Worker to join our fantastic Spelthorne Locality team. The team is based at the Ashford Centre in Ashford, Surrey. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Testimonial "I came into Spelthorne Locality as an experienced leader and practitioner, with a lot to both share as well as learn. The locality team has provided the right framework for me to expand my experience. As an Assistant Team Manager, my task has been to nurture and develop the culture and practice within the team, the success of which has only been possible because of the support I have received from my leadership, who mentor and support me, as well as the support I have received from the rest of the team. The culture has been that of a learning organisation with an unwavering commitment to the well-being of each other as well as that of the residents they support in Spelthorne. Because of this, my commitment to the team is just as unwavering for the foreseeable future." - Richard Otim, Assistant Team Manager About the Team Spelthorne Locality Team is one of eleven locality teams working across Surrey to support our adult residents with physical disabilities and older persons. You will be working in the surrounding areas of Staines, Ashford, Sunbury, Shepperton and Laleham. We aim to promote people's independence and wellbeing, through personalised care and support that focuses upon their strengths, the outcomes they want to achieve and enables choice and control. About the Role As a Senior Social Worker, we will put you in the best possible position to assess the social care needs of our service users, providing direct positive intervention to some of our more complex service users and support for their carers. Within this role, you will be expected to provide support and supervision to staff. With mentoring and support from our frontline managers and experienced colleagues, we will enable you to become the best social worker you can be. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Professional qualification in Social Work and current registration with Social Work England. Successful completion of an Assessed and Supported Year in Employment (ASYE) programme if qualified as a social worker after June 2012 Safeguarding knowledge as well as knowledge and experience of current legislation, including the Care Act and the Mental Capacity Act and its application to practice in a social care setting Substantial post qualification professional experience as a Social Worker Experience in carrying out safeguarding enquiries, carrying out assessments within the community and working with a diverse group of individuals and partner agencies Commitment to your own professional development You will have experience of, and be able to provide, professional, reflective supervision, guidance and advice to less experienced social workers, including those completing ASYE and social work students. You will need to have the willingness and ability to travel around the county to meet the demands of the role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 6th May 2024 with interviews planned for week commencing 13th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health, learning disabilities, and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Manager (SM) for TECH, you will be responsible for change management and culture growth within the organisation. You will need to work with teams to understand their challenges, frustrations and reservations relating to the adoption of TECH within Surrey. You will use this as the catalyst for developing new approaches and designing new processes. You will see opportunities for technology to improve our social work practice and outcomes for residents and be able to help us demonstrate these through implementation and developing appropriate recording, reporting and monitoring that remains Care Act focused. You will be a credible individual who understands social care (and health), but most importantly people. You will support the SCM in co-production and programme visibility, particularly through using case studies, managing our webpages and ensuring SharePoint has the resources needed by staff to gain confidence and adopt technology as part of our business as usual. Specifically, you will work on practical referral processes and recording (LAS) to impower staff to 'think TECH' and to capture this through our systems to realise benefits in the short and longer term. You will lead ongoing and consistent engagement with staff through drop ins, online training and resource development including delivering TECH events to the public and staff as required. Given the increasing demands placed upon our front-line staff, you will be able to work with locality, reablement, transitions, mental health, carers and LD&A teams (as examples) to make sure TECH enables better outcomes for those delivering social care as well as those in receipt of social care. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria: To be considered for shortlisting for this position, your application will clearly evidence the following: A sound understanding of social care and experience of managing teams through change A proven ability and desire to enhance social care practice through new initiatives, new processes and opportunities to work and think differently A track record in improving outcomes for people whilst supporting the department to manage its finances effectively. The job advert closes at 23:59 on 29/04/2024 with interviews planned for the 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Manager (TECH) to join our fantastic Technology Enabled Care and Homes (TECH) Programme. For internal candidates interested in the Secondment opportunity, please discuss with your Line Manager before submitting your application. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team Surrey currently operates a Countywide Enabling You with Technology service offering motion sensors, monitoring support and providing responder services to residents within their own home. We also operate several smaller scale pilot programmes supporting people in transition, those with mental health, learning disabilities, and older people. We now need to take considerable steps to drive this programme forward across directorates, maximising benefits to residents, carers, our own workforce and the wider care sector whilst of course improving our opportunities to make financial efficiencies in order to provide more care to more people. With fantastic examples already out there, demonstrating the positive outcomes TECH can offer to residents, we now have to focus on developing a clear vision and strategy for the programme longer-term. We need to improve monitoring, cost benefit analysis, future growth opportunities and scalability whilst ensuring TECH becomes a core part of our social work practice and models of service delivery. About the Role As the Senior Manager (SM) for TECH, you will be responsible for change management and culture growth within the organisation. You will need to work with teams to understand their challenges, frustrations and reservations relating to the adoption of TECH within Surrey. You will use this as the catalyst for developing new approaches and designing new processes. You will see opportunities for technology to improve our social work practice and outcomes for residents and be able to help us demonstrate these through implementation and developing appropriate recording, reporting and monitoring that remains Care Act focused. You will be a credible individual who understands social care (and health), but most importantly people. You will support the SCM in co-production and programme visibility, particularly through using case studies, managing our webpages and ensuring SharePoint has the resources needed by staff to gain confidence and adopt technology as part of our business as usual. Specifically, you will work on practical referral processes and recording (LAS) to impower staff to 'think TECH' and to capture this through our systems to realise benefits in the short and longer term. You will lead ongoing and consistent engagement with staff through drop ins, online training and resource development including delivering TECH events to the public and staff as required. Given the increasing demands placed upon our front-line staff, you will be able to work with locality, reablement, transitions, mental health, carers and LD&A teams (as examples) to make sure TECH enables better outcomes for those delivering social care as well as those in receipt of social care. We are looking for a passionate individual who shares Surrey's vision for TECH, can seek the right partnerships and connections to deliver our strategy, and who can lead change within our own organisation and communities to maximise the opportunities technology can offer. Our offer will include, but will not be limited to, the following areas: Transitions Unpaid carers LD&A and MH (Inc. Dementia) Physical Disabilities Older People Accommodation for all Health (and social care) Inc. Hospital Discharge and admission avoidance (reablement key) Maximising and maintaining independence: Public facing self-funder information and advice with potential for sold service longer term. Shortlisting Criteria: To be considered for shortlisting for this position, your application will clearly evidence the following: A sound understanding of social care and experience of managing teams through change A proven ability and desire to enhance social care practice through new initiatives, new processes and opportunities to work and think differently A track record in improving outcomes for people whilst supporting the department to manage its finances effectively. The job advert closes at 23:59 on 29/04/2024 with interviews planned for the 8th, 9th & 10th May 2024. We look forward to receiving your application and personal statement, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
We have a new opportunity for an Assistant Site Manager to join our team within Vistry South East Midlands at our site in Stamford, Peterborough. As our Assistant Site Manager, you will be supporting the Project Manager in the day to day control of the site, management and delivery of project works and in the management and delivery of a flagship large scale project that is key to our region and projected growth. The project is located in Stamford and consists of 202 traditionally built units on a mixed tenure basis. 75 of the units will be open market sale with the remaining 127 pre-sold to an existing Client . We are looking for a driven individual from a solid housebuilding background to play a key role in the delivery of quality homes, on time and on budget. Situated close to the A1, the site is in full build with a detailed delivery programme in place for our open market sales and also delivery of units to our much valued Client. The site is scheduled to run through to late 2025. You will be looking to play a key role on this site and progress to be a number one on your next site which will be located in the Peterborough area Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car or car allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Someone who is self-sufficient, works independently and can deliver projects with some support from visiting Contracts Manager. A solid builder that can identify problems, communicate solutions, and ultimately drive the project to completion to an agreed programme Be hands on, boots on site and interacting with the trades and their supervision Able to work on any project secured by the business within a reasonable locality. Job is site based and Reporting to Contracts Manager SMSTS, CSCS, First Aid, Scaffold inspection qualification More about the Assistant Site Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the safety policy Working safely, stopping work if unsafe and speaking up to address any safety concerns Participate in safety initiatives Maintain site cleanliness and presentation on site at all times Responsibility for the successful completion of the overall project and to lead by example in all that they do, managing the day to day delivery of construction project, quality, time, procurement, contractors Manage sub-contractors, including monitoring of contractor attendance and progress; provide direct instruction and support as necessary such that contractual arrangements are achieved. Follow Vistry site procedures and maintain all daily, weekly, and monthly site paperwork as is required to be audit compliant Involved with the management of internal/external design team/consultants to meet project deadlines under supervision from a Contract Manager Produces and regularly reviews short term programmes in line with the overall project programme (including procurement & Design & Build) to ensure completion on time under the supervision of Contract Manager Ensure that detailed plans are available commensurate with the overall project plan such that material/resources/supply chain can be delivered to meet scheduled deadlines Appreciate the commercial implications and drivers within the construction process and incorporate these into decision making working closely with the project Surveyor Liaise with Contract Manager to ensure that they are fully aware of project progress and is notified of all financial, specification and time risks ensuring that all additional work is identified Embrace learning and development opportunities that are available within a progressive company Understand and carry out the role specific requirements of procedures and help to identify opportunities for improvement Understand those sustainable practices relevant to your role, helping to identify opportunities for improvement Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for an Assistant Site Manager to join our team within Vistry South East Midlands at our site in Stamford, Peterborough. As our Assistant Site Manager, you will be supporting the Project Manager in the day to day control of the site, management and delivery of project works and in the management and delivery of a flagship large scale project that is key to our region and projected growth. The project is located in Stamford and consists of 202 traditionally built units on a mixed tenure basis. 75 of the units will be open market sale with the remaining 127 pre-sold to an existing Client . We are looking for a driven individual from a solid housebuilding background to play a key role in the delivery of quality homes, on time and on budget. Situated close to the A1, the site is in full build with a detailed delivery programme in place for our open market sales and also delivery of units to our much valued Client. The site is scheduled to run through to late 2025. You will be looking to play a key role on this site and progress to be a number one on your next site which will be located in the Peterborough area Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car or car allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Someone who is self-sufficient, works independently and can deliver projects with some support from visiting Contracts Manager. A solid builder that can identify problems, communicate solutions, and ultimately drive the project to completion to an agreed programme Be hands on, boots on site and interacting with the trades and their supervision Able to work on any project secured by the business within a reasonable locality. Job is site based and Reporting to Contracts Manager SMSTS, CSCS, First Aid, Scaffold inspection qualification More about the Assistant Site Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the safety policy Working safely, stopping work if unsafe and speaking up to address any safety concerns Participate in safety initiatives Maintain site cleanliness and presentation on site at all times Responsibility for the successful completion of the overall project and to lead by example in all that they do, managing the day to day delivery of construction project, quality, time, procurement, contractors Manage sub-contractors, including monitoring of contractor attendance and progress; provide direct instruction and support as necessary such that contractual arrangements are achieved. Follow Vistry site procedures and maintain all daily, weekly, and monthly site paperwork as is required to be audit compliant Involved with the management of internal/external design team/consultants to meet project deadlines under supervision from a Contract Manager Produces and regularly reviews short term programmes in line with the overall project programme (including procurement & Design & Build) to ensure completion on time under the supervision of Contract Manager Ensure that detailed plans are available commensurate with the overall project plan such that material/resources/supply chain can be delivered to meet scheduled deadlines Appreciate the commercial implications and drivers within the construction process and incorporate these into decision making working closely with the project Surveyor Liaise with Contract Manager to ensure that they are fully aware of project progress and is notified of all financial, specification and time risks ensuring that all additional work is identified Embrace learning and development opportunities that are available within a progressive company Understand and carry out the role specific requirements of procedures and help to identify opportunities for improvement Understand those sustainable practices relevant to your role, helping to identify opportunities for improvement Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Branch Manager -Electrical Wholesale Southwest London Salary £36-42k depending on experience plus car, bonus A great opportunity has arisen for a talented, professional individual with electrical wholesale experience to join this electrical wholesale business based in South West London. Our client is keen to recruit a hard-working and committed individual to develop the business further. You will be overseeing a small team of staff, helping to drive sales whilst providing a 5 star service to customers. Extensive experience in electrical wholesale is essential with a proven track record in personal development, sales and communication. Customer service and care must be exemplary. Tasks/Skills: Excellent knowledge of all electrical wholesale and lighting products and suppliers Daily accounting/cashing up/authorising of sales, and associated administration Structured buying responsibilities & strong negotiation skills Excellent counter sales and patient communication skills Dedicated customer relations and sales techniques Strong IT skills Confidence in staff management and teamwork If you have electrical wholesale experience and feel that you may have the drive and determination for this position please send your CV and we will discuss the opportunity in further detail. Salary £36-42k depending on experience plus car and bonus All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website.
Apr 18, 2024
Full time
Branch Manager -Electrical Wholesale Southwest London Salary £36-42k depending on experience plus car, bonus A great opportunity has arisen for a talented, professional individual with electrical wholesale experience to join this electrical wholesale business based in South West London. Our client is keen to recruit a hard-working and committed individual to develop the business further. You will be overseeing a small team of staff, helping to drive sales whilst providing a 5 star service to customers. Extensive experience in electrical wholesale is essential with a proven track record in personal development, sales and communication. Customer service and care must be exemplary. Tasks/Skills: Excellent knowledge of all electrical wholesale and lighting products and suppliers Daily accounting/cashing up/authorising of sales, and associated administration Structured buying responsibilities & strong negotiation skills Excellent counter sales and patient communication skills Dedicated customer relations and sales techniques Strong IT skills Confidence in staff management and teamwork If you have electrical wholesale experience and feel that you may have the drive and determination for this position please send your CV and we will discuss the opportunity in further detail. Salary £36-42k depending on experience plus car and bonus All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website.
Our Sales Associates help our customers Celebrate Life & Express Love! Temporary Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Apr 18, 2024
Full time
Our Sales Associates help our customers Celebrate Life & Express Love! Temporary Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
The salary range for this role is £66,774 to £73,533 per annum, based on a 36-hour working week. We are excited to be hiring 2 new Service Managers to join the Adolescent service. We offer agile working and an inclusive work environment and would be happy to discuss what this means for you. We currently have two vacancies for the following areas: East: covering Epsom and Ewell, Reigate and Banstead, Tandridge and Mole Valley North: covering Spelthorne, Elmbridge and Runnymede Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Additional financial package (further information below Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Service This is an exciting opportunity to be part of a brand new Adolescent Service that is being created in Surrey which will bring together a range services for young people, including those who go missing, those involved in serious youth violence, and those vulnerable to exploitation, including criminal and sexual exploitation. Our team includes social workers and adolescent practitioners who are focused on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand new model for working with adolescents, taking into account current research and best practice. We are looking for an enthusiastic person who wants to be part of the journey to help shape services in Surrey for adolescents. The Service will have support from a range of teams in a central hub to compliment the work, this includes Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. About the Role As a Service Manager, you will oversee a small group of team managers leading integrated, multiagency teams that provide hands-on intensive support to children and families in response to assessed needs. The teams can access specialist workers for alcohol and drug use, mental health issues and/ or domestic abuse. As a skilled communicator you will have the ability to work purposefully with a broad range of people to develop effective working relationships with other services within Surrey as well as with partner agencies. You will ensure the service is focused on delivering quality services within budget and to time that provide the right outcomes for children, young people and their families. Our team members are enthusiastic and supportive, committed to the provision of a quality service for children and their carers. We are looking for people with similar qualities to join us to continue the good work already being done. Effective interpersonal and written and oral communication skills are vital. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Qualified Social Worker registered with Social Work England Substantial experience of at least 5 years frontline practice with recent experience in a management position in a CIN/CP/Court team Experience in working with adolescent services Ability to promote a learning environment where peoples skills and strengths are used and developed Ability to build and promote a culture of performance, personal responsibility and accountability It is important to us that our practice is child focused and always considers the best interests of the child and we are looking for individuals who have a shared commitment to this way of working Surrey Children's Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision. The job advert closes at 23:59 on 21/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Values Our values are as important as our abilities and shape who we are as an organisation. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
The salary range for this role is £66,774 to £73,533 per annum, based on a 36-hour working week. We are excited to be hiring 2 new Service Managers to join the Adolescent service. We offer agile working and an inclusive work environment and would be happy to discuss what this means for you. We currently have two vacancies for the following areas: East: covering Epsom and Ewell, Reigate and Banstead, Tandridge and Mole Valley North: covering Spelthorne, Elmbridge and Runnymede Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Additional financial package (further information below Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Service This is an exciting opportunity to be part of a brand new Adolescent Service that is being created in Surrey which will bring together a range services for young people, including those who go missing, those involved in serious youth violence, and those vulnerable to exploitation, including criminal and sexual exploitation. Our team includes social workers and adolescent practitioners who are focused on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand new model for working with adolescents, taking into account current research and best practice. We are looking for an enthusiastic person who wants to be part of the journey to help shape services in Surrey for adolescents. The Service will have support from a range of teams in a central hub to compliment the work, this includes Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. About the Role As a Service Manager, you will oversee a small group of team managers leading integrated, multiagency teams that provide hands-on intensive support to children and families in response to assessed needs. The teams can access specialist workers for alcohol and drug use, mental health issues and/ or domestic abuse. As a skilled communicator you will have the ability to work purposefully with a broad range of people to develop effective working relationships with other services within Surrey as well as with partner agencies. You will ensure the service is focused on delivering quality services within budget and to time that provide the right outcomes for children, young people and their families. Our team members are enthusiastic and supportive, committed to the provision of a quality service for children and their carers. We are looking for people with similar qualities to join us to continue the good work already being done. Effective interpersonal and written and oral communication skills are vital. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Qualified Social Worker registered with Social Work England Substantial experience of at least 5 years frontline practice with recent experience in a management position in a CIN/CP/Court team Experience in working with adolescent services Ability to promote a learning environment where peoples skills and strengths are used and developed Ability to build and promote a culture of performance, personal responsibility and accountability It is important to us that our practice is child focused and always considers the best interests of the child and we are looking for individuals who have a shared commitment to this way of working Surrey Children's Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision. The job advert closes at 23:59 on 21/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Values Our values are as important as our abilities and shape who we are as an organisation. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Fire Safety Advisor Salary - Starting from £36k - £45k (Dependant on suitability and experience). Location - Reading / Basingstoke Area Closing date - 23rd April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. As Fire Safety Advisor, you will be responsible for delivering the technical, legislative and customer requirements of fire safety legislation and their integration with active and passive fire safety precautions across all AWE facilities. Key accountabilities of this position include: To be responsible to the Manager Fire Safety for the legislative requirements of the Regulatory Reform (Fire Safety) Order 2005 including the application of conventional fire safety standards and fire protection policies. To undertake suitable & sufficient Fire Risk Assessments of all relevant facilities across all AWE sites, as determined by the Manager Fire Safety. To provide relevant fire safety advice to projects at all stages from concept design through to completion. To carry out any other relevant fire safety tasks as directed by the Manager Fire Safety. To inspect and review all facilities (nuclear & non-nuclear) to ensure the effectiveness of all active & passive fire safety provisions. Uphold and promote the values of AWE, complying with the required standards of conduct and integrity, demonstrating commitment to helping achieve a safer AWE. Maintains effective and harmonious working relationships within the team. Provide Fire Safety Department representation during internal & external audits. Attend Fire Safety related training courses and seminars to maintain company compliance with all aspects of fire safety. To be successful in this role you should have the following skills: Level 4 Diploma in Fire Prevention (FPA) or equivalent (e.g. completion of Fire Safety Inspecting Officers Modules - Fire Service College) In depth knowledge of the Regulatory Reform (Fire Safety) Order 2005. Working knowledge of Approved Document B & BS9999. Professional knowledge of Fire Safety Systems. Extensive knowledge of current fire safety standards and be actively involved in the production of Fire Risk Assessments. Establish and maintain effective relationships with colleagues and facility management. Experience from Local Authority, Military, Fire Safety Department or similar experience gained within an industrial or business environment. Undertaking or auditing Fire Risk Assessments. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Fire Safety Advisor Salary - Starting from £36k - £45k (Dependant on suitability and experience). Location - Reading / Basingstoke Area Closing date - 23rd April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. As Fire Safety Advisor, you will be responsible for delivering the technical, legislative and customer requirements of fire safety legislation and their integration with active and passive fire safety precautions across all AWE facilities. Key accountabilities of this position include: To be responsible to the Manager Fire Safety for the legislative requirements of the Regulatory Reform (Fire Safety) Order 2005 including the application of conventional fire safety standards and fire protection policies. To undertake suitable & sufficient Fire Risk Assessments of all relevant facilities across all AWE sites, as determined by the Manager Fire Safety. To provide relevant fire safety advice to projects at all stages from concept design through to completion. To carry out any other relevant fire safety tasks as directed by the Manager Fire Safety. To inspect and review all facilities (nuclear & non-nuclear) to ensure the effectiveness of all active & passive fire safety provisions. Uphold and promote the values of AWE, complying with the required standards of conduct and integrity, demonstrating commitment to helping achieve a safer AWE. Maintains effective and harmonious working relationships within the team. Provide Fire Safety Department representation during internal & external audits. Attend Fire Safety related training courses and seminars to maintain company compliance with all aspects of fire safety. To be successful in this role you should have the following skills: Level 4 Diploma in Fire Prevention (FPA) or equivalent (e.g. completion of Fire Safety Inspecting Officers Modules - Fire Service College) In depth knowledge of the Regulatory Reform (Fire Safety) Order 2005. Working knowledge of Approved Document B & BS9999. Professional knowledge of Fire Safety Systems. Extensive knowledge of current fire safety standards and be actively involved in the production of Fire Risk Assessments. Establish and maintain effective relationships with colleagues and facility management. Experience from Local Authority, Military, Fire Safety Department or similar experience gained within an industrial or business environment. Undertaking or auditing Fire Risk Assessments. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.