Cloud Support Lead - Azure Location: London/Hybrid Azure Support Lead , with significant experience managing applications within Azure is required for a prominent specialist insurer in the City of London. This would be a brand-new team engaged in transitioning and transforming the technology landscape of the organisation. Role Overview: The organisation are undergoing a generational transformation and are looking for an experienced 2nd or 3rd line support analyst who can act as the Azure expert for the organisation. You will come with strong knowledge reporting and fixing bugs within Azure and API support. You will have expert experience in Azure Logic Apps Service bus and Azure functions. Initially this will be working and supporting vendors but will grow to driving the internal Cloud Integration and Orchestration platform. You will also have experience in the cloud security element to ensure a robust cyber security element. Key Responsibilities: Support and maintain API services, ensuring seamless connectivity across applications. Act as an Azure SME and expert, able to fix bugs and issues within Azure provide second and third-line support, resolving incidents, and fulfilling requests in line with defined SLAs. Analyse technical and business requirements, designing enterprise solutions integrating various applications and systems. Work closely with third-party suppliers to troubleshoot integration issues and identify improvement opportunities. Maintain technical documentation and a knowledge base of solutions and procedures. Experience with Azure Logic Apps, Service Bus and Azure functions as well as Azure Logic Apps. Good knowledge of cloud security and Cyber Security principles. Desirable Skills: Familiarity with Azure Data Factory, ETL processes, and data manipulation. Experience within the Financial Services sector or Specialist insurance. Understanding of ITIL-based service management concepts (Incident Management, Problem Management, Change Management). Why Join: Collaborate on a major technical transition for a brand new team and business unit Hybrid work model with a City of London office presence. Contribute to a transformative journey in the insurance domain. Supportive and inclusive work environment valuing diverse perspectives. This is a brand new opening within a new team so apply now for consideration!
Apr 17, 2024
Full time
Cloud Support Lead - Azure Location: London/Hybrid Azure Support Lead , with significant experience managing applications within Azure is required for a prominent specialist insurer in the City of London. This would be a brand-new team engaged in transitioning and transforming the technology landscape of the organisation. Role Overview: The organisation are undergoing a generational transformation and are looking for an experienced 2nd or 3rd line support analyst who can act as the Azure expert for the organisation. You will come with strong knowledge reporting and fixing bugs within Azure and API support. You will have expert experience in Azure Logic Apps Service bus and Azure functions. Initially this will be working and supporting vendors but will grow to driving the internal Cloud Integration and Orchestration platform. You will also have experience in the cloud security element to ensure a robust cyber security element. Key Responsibilities: Support and maintain API services, ensuring seamless connectivity across applications. Act as an Azure SME and expert, able to fix bugs and issues within Azure provide second and third-line support, resolving incidents, and fulfilling requests in line with defined SLAs. Analyse technical and business requirements, designing enterprise solutions integrating various applications and systems. Work closely with third-party suppliers to troubleshoot integration issues and identify improvement opportunities. Maintain technical documentation and a knowledge base of solutions and procedures. Experience with Azure Logic Apps, Service Bus and Azure functions as well as Azure Logic Apps. Good knowledge of cloud security and Cyber Security principles. Desirable Skills: Familiarity with Azure Data Factory, ETL processes, and data manipulation. Experience within the Financial Services sector or Specialist insurance. Understanding of ITIL-based service management concepts (Incident Management, Problem Management, Change Management). Why Join: Collaborate on a major technical transition for a brand new team and business unit Hybrid work model with a City of London office presence. Contribute to a transformative journey in the insurance domain. Supportive and inclusive work environment valuing diverse perspectives. This is a brand new opening within a new team so apply now for consideration!
LA International Computer Consultants Ltd
Hereford, Herefordshire
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Apr 17, 2024
Contractor
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 17, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week.As Third Line Service Desk Analyst, you will play a key role ensuring the smooth running of the helpdesk, and the maintenance and support of hardware and software for: 150 PCs and laptops many not office based. Approximately 350 staff and 100 service users across 35 sites in the UK and Isle of Man. Support other service users across a range of mobile devices including Chromebooks and phones Key aspects of the Role: Provide primarily second and third line user support to staff and service users; to provide overflow and relief for first line support, including precise call logging. Monitor response times to incidents ensuring we remain within our SLAs while providing high levels of customer service to the workforce. Manage the 365 and Azure environment, such as access control, troubleshooting and resolving any issues. Collaborate with internal teams to deliver seamless integration of new IT solutions within the existing IT environment. Conduct training sessions for internal teams to increase understanding and effective use of Microsoft and Entra technologies To manage Internet Service Providers and inter-site connections To react to system alerts and trouble shoot, act upon or escalate as appropriate. To lead the roll-out of new applications, testing and evaluating new applications. To set up automated tools in order to carry out regular housekeeping processes including backup, event log checking etc. To maintain pool equipment loans, ensuring requests are dealt with in a timely manner, keeping accurate records and ensuring that equipment is returned at the correct time. Applicants experience: Proven experience in a similar role leveraging 365 and Entra technologies. Experience working to SLAs. In depth knowledge of networking with hardware firewall technologies, VPNs etc, Entra, 365 and SharePoint administration, unify, Microsoft desktop & server operating systems including active directory. Knowledgeable in network and server administration and support. Ability to travel to our services on average 2-3 days per week. Occasional out of hours work may be required. Full UK driving licence Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Apr 17, 2024
Full time
Our client is seeking a Third Line Service Desk Analyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week.As Third Line Service Desk Analyst, you will play a key role ensuring the smooth running of the helpdesk, and the maintenance and support of hardware and software for: 150 PCs and laptops many not office based. Approximately 350 staff and 100 service users across 35 sites in the UK and Isle of Man. Support other service users across a range of mobile devices including Chromebooks and phones Key aspects of the Role: Provide primarily second and third line user support to staff and service users; to provide overflow and relief for first line support, including precise call logging. Monitor response times to incidents ensuring we remain within our SLAs while providing high levels of customer service to the workforce. Manage the 365 and Azure environment, such as access control, troubleshooting and resolving any issues. Collaborate with internal teams to deliver seamless integration of new IT solutions within the existing IT environment. Conduct training sessions for internal teams to increase understanding and effective use of Microsoft and Entra technologies To manage Internet Service Providers and inter-site connections To react to system alerts and trouble shoot, act upon or escalate as appropriate. To lead the roll-out of new applications, testing and evaluating new applications. To set up automated tools in order to carry out regular housekeeping processes including backup, event log checking etc. To maintain pool equipment loans, ensuring requests are dealt with in a timely manner, keeping accurate records and ensuring that equipment is returned at the correct time. Applicants experience: Proven experience in a similar role leveraging 365 and Entra technologies. Experience working to SLAs. In depth knowledge of networking with hardware firewall technologies, VPNs etc, Entra, 365 and SharePoint administration, unify, Microsoft desktop & server operating systems including active directory. Knowledgeable in network and server administration and support. Ability to travel to our services on average 2-3 days per week. Occasional out of hours work may be required. Full UK driving licence Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Apr 17, 2024
Full time
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Department Overview: The ING UK Fixed Income Sales Team covers UK, Swiss and MENA institutional investors for SSA/IG/EM/HY credit products, as well as European Tier 1 investors for EM/HY credit products as central point of specialist coverage. Clients include (global) Asset Managers, Insurers, Pension Funds, Hedge Funds, Private Banks, and other specialist credit investors. Products and services in scope include cash bonds (primary/secondary), research, private placements, loans held for trading, credit derivatives, and other structured credit products. This team is part of a Global Financial Markets Sales organization with >300 colleagues operating globally across multiple client segments and products. We work closely with our stakeholders in the value chain including Sector Coverage, DCM, syndicate, trading, research, and other products/services to deliver value to the organisation and our clients. Main Duties and Responsibilities of Role: This role will focus on Sovereign, Supranational and Agency (SSA) distribution to institutional investors across the UK. You will be covering and developing a dedicated list of T1 real money and hedge fund clients whilst acting as a back-up for other members of the team for EM/IG/HY clients covered by the desk. You will take a pro-active approach to map out your client base, and engage across the ING value chain of Issuance, Trading, Execution Sales, ESales and Research. You would be the lead to build and institutionalize relationships via the introduction of key ING colleagues whilst delivering value to clients and our internal stakeholders. Candidate Profile Qualification/Education Essential: BSc or MSc or equivalent degree Understanding of Financial Markets and relevant academic theories Relevant sales training Desirable: CFA Experience/Knowledge: Essential: 1 - 3 years Fixed Income Experience at afinancial institution Proven personal interest in financial markets and investments Desirable: Existing client base in SSA product Existing client base in Fixed Income Personal Competencies Essential: Excellent sales skills and proven track record in covering institutional investors Proactive and positive mind-set Strong team player, able to put the team's interests before personal gains Disciplined, well-organised, and stress resistant. Desirable: Fluency in another language
Apr 16, 2024
Full time
Department Overview: The ING UK Fixed Income Sales Team covers UK, Swiss and MENA institutional investors for SSA/IG/EM/HY credit products, as well as European Tier 1 investors for EM/HY credit products as central point of specialist coverage. Clients include (global) Asset Managers, Insurers, Pension Funds, Hedge Funds, Private Banks, and other specialist credit investors. Products and services in scope include cash bonds (primary/secondary), research, private placements, loans held for trading, credit derivatives, and other structured credit products. This team is part of a Global Financial Markets Sales organization with >300 colleagues operating globally across multiple client segments and products. We work closely with our stakeholders in the value chain including Sector Coverage, DCM, syndicate, trading, research, and other products/services to deliver value to the organisation and our clients. Main Duties and Responsibilities of Role: This role will focus on Sovereign, Supranational and Agency (SSA) distribution to institutional investors across the UK. You will be covering and developing a dedicated list of T1 real money and hedge fund clients whilst acting as a back-up for other members of the team for EM/IG/HY clients covered by the desk. You will take a pro-active approach to map out your client base, and engage across the ING value chain of Issuance, Trading, Execution Sales, ESales and Research. You would be the lead to build and institutionalize relationships via the introduction of key ING colleagues whilst delivering value to clients and our internal stakeholders. Candidate Profile Qualification/Education Essential: BSc or MSc or equivalent degree Understanding of Financial Markets and relevant academic theories Relevant sales training Desirable: CFA Experience/Knowledge: Essential: 1 - 3 years Fixed Income Experience at afinancial institution Proven personal interest in financial markets and investments Desirable: Existing client base in SSA product Existing client base in Fixed Income Personal Competencies Essential: Excellent sales skills and proven track record in covering institutional investors Proactive and positive mind-set Strong team player, able to put the team's interests before personal gains Disciplined, well-organised, and stress resistant. Desirable: Fluency in another language
Job title: IT Support Intern (12 months) About Us: We are a global technology company driving energy innovation for a balanced planet. At SLB, we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act- how to simultaneously reduce emissions and meet the world's growing energy demands. We're working on that answer. Every day, we get a step closer. Our collective future depends on decarbonising the fossil fuel industry while innovating a new energy landscape. It's what drives us. Ensuring progress for people and the planet on the journey to net zero and beyond. For a balanced planet. With our 80 Technology centres and 4 research centres around the world, we are continuously developing new tools and services to keep us at the forefront of our industry and to meet the challenges of our industry. More than 98,000 employees in over 120 countries have already started their SLB journeys. Start yours now! Location: Abingdon Job Summary: SLB Abingdon (AbTC) is part of SLB's global network of research and engineering centres. AbTC is a dynamic, high-tech environment with state-of-the-art computing and research facilities. Your role will be to work within the IT department helping deliver first class services and solutions to the research community. The Position holder is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues. Successful Position holders are excellent communicators, enjoy solving problems, and work well in teams. Essential Responsibilities and Duties: Assisting in administering the Linux and Windows infrastructure Troubleshooting hardware, operating systems and software Researching innovative ideas and solutions within different areas of IT Assist with managing audio and video conference systems based at Abingdon Resolve and close incidents and service requests as per help desk procedures and allocated timelines. Escalate unresolved incidents and service requests within agreed timescales. Log incident and service request details per help desk procedures. Ensure tickets are updated at all times until issues are resolved. Comply with Quality, Health, Safety and Environment policies and IT policies. Liaise with customers, other IT support groups and third-party providers when necessary. Perform staging of PCs. Maintain Global Asset Management database with updates related to the assigned hardware. Assist with SCSI on IT security issues and virus elimination. Qualifications: Penultimate or final year students studying Information Technology, Networking, Computing (or a simular field) BlueFlex (if eligible): We are open to flexible, hybrid working with a combination of on-site & home working days. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
Apr 16, 2024
Full time
Job title: IT Support Intern (12 months) About Us: We are a global technology company driving energy innovation for a balanced planet. At SLB, we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act- how to simultaneously reduce emissions and meet the world's growing energy demands. We're working on that answer. Every day, we get a step closer. Our collective future depends on decarbonising the fossil fuel industry while innovating a new energy landscape. It's what drives us. Ensuring progress for people and the planet on the journey to net zero and beyond. For a balanced planet. With our 80 Technology centres and 4 research centres around the world, we are continuously developing new tools and services to keep us at the forefront of our industry and to meet the challenges of our industry. More than 98,000 employees in over 120 countries have already started their SLB journeys. Start yours now! Location: Abingdon Job Summary: SLB Abingdon (AbTC) is part of SLB's global network of research and engineering centres. AbTC is a dynamic, high-tech environment with state-of-the-art computing and research facilities. Your role will be to work within the IT department helping deliver first class services and solutions to the research community. The Position holder is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues. Successful Position holders are excellent communicators, enjoy solving problems, and work well in teams. Essential Responsibilities and Duties: Assisting in administering the Linux and Windows infrastructure Troubleshooting hardware, operating systems and software Researching innovative ideas and solutions within different areas of IT Assist with managing audio and video conference systems based at Abingdon Resolve and close incidents and service requests as per help desk procedures and allocated timelines. Escalate unresolved incidents and service requests within agreed timescales. Log incident and service request details per help desk procedures. Ensure tickets are updated at all times until issues are resolved. Comply with Quality, Health, Safety and Environment policies and IT policies. Liaise with customers, other IT support groups and third-party providers when necessary. Perform staging of PCs. Maintain Global Asset Management database with updates related to the assigned hardware. Assist with SCSI on IT security issues and virus elimination. Qualifications: Penultimate or final year students studying Information Technology, Networking, Computing (or a simular field) BlueFlex (if eligible): We are open to flexible, hybrid working with a combination of on-site & home working days. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
Building a Better Future Do you want to grow your career ladder without incurring tuition fees? Do you want to be supported in further education and obtain an industry recognised qualification? Are you interested in working with colleagues in other countries and functions to help give peace of mind to individuals and businesses alike? If so, then Chubb Academy might be the place for you By learning while you earn, you'll gain valuable hands-on experience of working in a stimulating environment. With numerous opportunities to develop your skills for a long-term, rewarding career, joining Chubb will give you a great head start. Competitive salaries that grow with your experience Personal and professional development A demanding but rewarding programme Positions available across the UK A progmme of attractive benefits Comprehensive on-the-job training Full support towards professional qualifications Opportunities for a permanent position when you finish Offering an inclusive and supportive environment where everyone can shine. Looking to develop your skills and career within Insurance? Chubb Apprenticeship programme is a 24-month programme providing a foundation for an insurance focused career, which involves 20% structured learning and 80% on-the-job training (practice). Learning will focus on Chubb'sCraftmanship Curriculum and technical training relevant to the insurance industry, Chubb systems, digital, business, and personal development skills. The on-the-job training will be on site in a defined Chubb UK office working with the local teams. Each job holder will have a mentor/buddy to help them navigate through professional situations in their early development. Position within our strategy & risk underwriting team with a view of moving into a professional role within the organisation. The programme is aimed at people with minimal work experience in the Insurance sector, who would like to change their career or who want to kick-start or accelerate their career. Where appropriate, the jobholder will be involved in cross-functional projects allowing them to expand their network and be exposed to senior management. What the role entails The purpose of the role is to provide a foundation to an insurance focused career, the job involves working to tight deadlines, working under pressure, and using technology. Strategy & Risk The strategy and risk team sits at the centre of Chubb Global Markets. It is a central management team established to perform two key functions. Firstly, it helps set strategic direction for the business over a near, medium, and long term horizon. Secondly, the team oversees and governs the way that underwriters perform their roles to ensure risks are appropriately managed. The role will provide first-hand experience to the central management team at Chubb Global Markets and give the successful applicant a birds-eye view of how an insurance company is run. As part of your development and to support your team you will: Take part in strategic discussions aimed at reviewing new and specialised business opportunities Shadow underwriters to understand how they perform their role Support the Risk and Strategy Senior Analyst in the performance of their role, including: - Development of presentation and proposal material for new business opportunities - Analysis and research for new business opportunities - The creation of "how-to" guides for underwriters What we offer In addition to the Insurance Practitioner Level 3 Apprenticeship Standard, you will work towards your Certificate in Insurance (Cert CII). Chubb provides a broad range of on the job as well as structured learning provided by our own in-house technical experts as well as selected third parties. Apprentices will also have access to training on data analytics, project management, digital innovation, influencing skills and leadership. As part of this programme Apprentices will also have the opportunity to travel to a number of UK offices and at least one of our European offices. After the apprenticeship programme, what's next? Once you've completed your apprenticeship, we'll support you so that you have the opportunity to find a role that best suits you. We'll give you the support, training, and tools you need to continue to excel in whatever you choose. Who we're looking for? No Insurance experience is necessary, but the position is ideally suited to people who can demonstrate: Minimum of 5 GCSE's at grade 'C' or above (or equivalent such as Scottish Standard Grade, or Junior Certificate in Ireland), including Mathematics & English. More than anything, we are looking for a positive 'cando' attitude and a willingness to learn! Being curious, asking questions and a willingness to work with others to solve problems will be key to success. Skills required for this kind of role include: Good written and verbal communication Ability to work with numerical data Attention to detail Logical, practical, and adaptable Ability to empathise and build rapport with customers Strong organisational skills Ability to work as part of a team and independently Flexible Working We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Apr 16, 2024
Full time
Building a Better Future Do you want to grow your career ladder without incurring tuition fees? Do you want to be supported in further education and obtain an industry recognised qualification? Are you interested in working with colleagues in other countries and functions to help give peace of mind to individuals and businesses alike? If so, then Chubb Academy might be the place for you By learning while you earn, you'll gain valuable hands-on experience of working in a stimulating environment. With numerous opportunities to develop your skills for a long-term, rewarding career, joining Chubb will give you a great head start. Competitive salaries that grow with your experience Personal and professional development A demanding but rewarding programme Positions available across the UK A progmme of attractive benefits Comprehensive on-the-job training Full support towards professional qualifications Opportunities for a permanent position when you finish Offering an inclusive and supportive environment where everyone can shine. Looking to develop your skills and career within Insurance? Chubb Apprenticeship programme is a 24-month programme providing a foundation for an insurance focused career, which involves 20% structured learning and 80% on-the-job training (practice). Learning will focus on Chubb'sCraftmanship Curriculum and technical training relevant to the insurance industry, Chubb systems, digital, business, and personal development skills. The on-the-job training will be on site in a defined Chubb UK office working with the local teams. Each job holder will have a mentor/buddy to help them navigate through professional situations in their early development. Position within our strategy & risk underwriting team with a view of moving into a professional role within the organisation. The programme is aimed at people with minimal work experience in the Insurance sector, who would like to change their career or who want to kick-start or accelerate their career. Where appropriate, the jobholder will be involved in cross-functional projects allowing them to expand their network and be exposed to senior management. What the role entails The purpose of the role is to provide a foundation to an insurance focused career, the job involves working to tight deadlines, working under pressure, and using technology. Strategy & Risk The strategy and risk team sits at the centre of Chubb Global Markets. It is a central management team established to perform two key functions. Firstly, it helps set strategic direction for the business over a near, medium, and long term horizon. Secondly, the team oversees and governs the way that underwriters perform their roles to ensure risks are appropriately managed. The role will provide first-hand experience to the central management team at Chubb Global Markets and give the successful applicant a birds-eye view of how an insurance company is run. As part of your development and to support your team you will: Take part in strategic discussions aimed at reviewing new and specialised business opportunities Shadow underwriters to understand how they perform their role Support the Risk and Strategy Senior Analyst in the performance of their role, including: - Development of presentation and proposal material for new business opportunities - Analysis and research for new business opportunities - The creation of "how-to" guides for underwriters What we offer In addition to the Insurance Practitioner Level 3 Apprenticeship Standard, you will work towards your Certificate in Insurance (Cert CII). Chubb provides a broad range of on the job as well as structured learning provided by our own in-house technical experts as well as selected third parties. Apprentices will also have access to training on data analytics, project management, digital innovation, influencing skills and leadership. As part of this programme Apprentices will also have the opportunity to travel to a number of UK offices and at least one of our European offices. After the apprenticeship programme, what's next? Once you've completed your apprenticeship, we'll support you so that you have the opportunity to find a role that best suits you. We'll give you the support, training, and tools you need to continue to excel in whatever you choose. Who we're looking for? No Insurance experience is necessary, but the position is ideally suited to people who can demonstrate: Minimum of 5 GCSE's at grade 'C' or above (or equivalent such as Scottish Standard Grade, or Junior Certificate in Ireland), including Mathematics & English. More than anything, we are looking for a positive 'cando' attitude and a willingness to learn! Being curious, asking questions and a willingness to work with others to solve problems will be key to success. Skills required for this kind of role include: Good written and verbal communication Ability to work with numerical data Attention to detail Logical, practical, and adaptable Ability to empathise and build rapport with customers Strong organisational skills Ability to work as part of a team and independently Flexible Working We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The ideal candidate will play a crucial role in providing first-line support to users, ensuring that their technological needs are met and issues are resolved promptly. Client Details Service Desk Analyst - London Our client is a leading entity in the not-for-profit and charities sector, with a workforce of over 2000 employees. Based in London, they are dedicated to providing high-quality services and making a significant difference in the community. Description Service Desk Analyst - London Providing first / Second line support to internal and external users. Diagnosing and resolving software and hardware incidents. Experience of using ITSM tools such as Zendesk, ServiceNow, Service Desk plus, Halo etc. Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management. Participating in service improvement initiatives. Ensuring accurate logging and resolution of tickets. Assisting in the delivery of IT projects. Supporting the roll-out of new applications. Creating and maintaining service desk documentation. Contributing to team meetings and sharing best practices. Profile Service Desk Analyst - London A successful Service Desk Analyst should have: Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices. Relevant educational qualifications in IT or related field Excellent problem-solving skills Knowledge of ITIL best practices Ability to work effectively in a team Strong communication and customer service skills Familiarity with various operating systems and platforms Job Offer Service Desk Analyst - London This is a Fix term contract with for 12 months with full company benefits. A competitive salary range of 26,000 - 31000 per year Generous holiday allowance Flexibility in working arrangements Inclusive and supportive company culture Opportunity to contribute meaningfully to the not-for-profit and charities sector Pension scheme. We strongly encourage individuals who are passionate about technology and making a difference in the community to apply for this Service Desk Analyst position. Be part of our vibrant team in London and let's make a difference together.
Apr 14, 2024
Full time
We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The ideal candidate will play a crucial role in providing first-line support to users, ensuring that their technological needs are met and issues are resolved promptly. Client Details Service Desk Analyst - London Our client is a leading entity in the not-for-profit and charities sector, with a workforce of over 2000 employees. Based in London, they are dedicated to providing high-quality services and making a significant difference in the community. Description Service Desk Analyst - London Providing first / Second line support to internal and external users. Diagnosing and resolving software and hardware incidents. Experience of using ITSM tools such as Zendesk, ServiceNow, Service Desk plus, Halo etc. Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management. Participating in service improvement initiatives. Ensuring accurate logging and resolution of tickets. Assisting in the delivery of IT projects. Supporting the roll-out of new applications. Creating and maintaining service desk documentation. Contributing to team meetings and sharing best practices. Profile Service Desk Analyst - London A successful Service Desk Analyst should have: Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices. Relevant educational qualifications in IT or related field Excellent problem-solving skills Knowledge of ITIL best practices Ability to work effectively in a team Strong communication and customer service skills Familiarity with various operating systems and platforms Job Offer Service Desk Analyst - London This is a Fix term contract with for 12 months with full company benefits. A competitive salary range of 26,000 - 31000 per year Generous holiday allowance Flexibility in working arrangements Inclusive and supportive company culture Opportunity to contribute meaningfully to the not-for-profit and charities sector Pension scheme. We strongly encourage individuals who are passionate about technology and making a difference in the community to apply for this Service Desk Analyst position. Be part of our vibrant team in London and let's make a difference together.
Care Quality Commission
Newcastle Upon Tyne, Tyne And Wear
Senior Public Inquiries Advisor Salary: Grade B - £39,390 (National Framework) or £44,792 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home Contracted Hours: Full time 37 hours per week Contract Type: 12 Month Fixed Term or Secondment Opportunity Location: Home or office based Closing date: Thursday 18th April 2024 at 11.59pm About Us We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.Our Governance and Legal Services Teams provide us with essential legal support and advice, enabling us to accomplish our duties and focus on achieving our aims of ensuring the best health and social care is provided across England.We are now looking for a Senior Public Inquiries Advisor to join us on a full-time basis for a twelve-month fixed-term contract. The Benefits - 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays- NHS pension scheme, with around a 14% employer contribution- Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers- Cycle to work scheme- Internal reward scheme where you could win a voucher or two!- Equipment for homeworking Why this could be a great role for you If you're experienced in providing advice and robust solutions and handling confidential information, this is the perfect opportunity to join our vital organisation.You'll play a pivotal role at the forefront of overseeing optimal healthcare across the nation.What's more, you'll be able to develop upon your advisory and investigative skillset, honing your expertise and adding our reputable organisation to your portfolio of experience. What you will bring To be considered as a Senior Public Inquiries Advisor, you will need:- Experience of providing advice, taking into account extensive evidence and legal requirements, and making robust recommendations- Experience of handling confidential matters- Experience of keeping accurate document management logs- Experience of the liaison and co-ordination of requests as they arise- Experience of building effective relationships- The ability to work and deliver under pressure What you'll be doing As the Senior Public Inquiries Advisor, you will deputise for the Public Inquiries Manager in relation to the Covid-19 Public Inquiry, Thirlwall Inquiry and other independent inquiries, reviews and investigations.Acting as a contact point for Public Inquiry secretariats, you will manage our relationships with investigators and reviewers, as well as our response to investigations and reviews.You will also handle our disclosure to investigation panels, identifying and locating relevant documentation and effectively managing our documentation to ensure full and frank disclosure, with the support of a Senior Records Analyst.Additionally, you will: - Support individual witnesses, alongside Engagement colleagues- Co-ordinate our agreed corporate position for statements- Liaise with the Director of Legal Services for legal support- Arrange liaison with paralegal and administrative support - Provide coaching, support, supervision, and line management- Review transcripts and provide summaries of key points Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.So, if you'd like to join us as a Senior Public Inquiries Advisor, please apply via the button shown. Other organisations may call this role Senior External Affairs Advisor, Public Enquiries Consultant, Head of Public Affairs, Senior Public Enquiries Associate, Head of Public Investigations, or Public Investigations Leader.
Apr 14, 2024
Full time
Senior Public Inquiries Advisor Salary: Grade B - £39,390 (National Framework) or £44,792 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home Contracted Hours: Full time 37 hours per week Contract Type: 12 Month Fixed Term or Secondment Opportunity Location: Home or office based Closing date: Thursday 18th April 2024 at 11.59pm About Us We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.Our Governance and Legal Services Teams provide us with essential legal support and advice, enabling us to accomplish our duties and focus on achieving our aims of ensuring the best health and social care is provided across England.We are now looking for a Senior Public Inquiries Advisor to join us on a full-time basis for a twelve-month fixed-term contract. The Benefits - 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays- NHS pension scheme, with around a 14% employer contribution- Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers- Cycle to work scheme- Internal reward scheme where you could win a voucher or two!- Equipment for homeworking Why this could be a great role for you If you're experienced in providing advice and robust solutions and handling confidential information, this is the perfect opportunity to join our vital organisation.You'll play a pivotal role at the forefront of overseeing optimal healthcare across the nation.What's more, you'll be able to develop upon your advisory and investigative skillset, honing your expertise and adding our reputable organisation to your portfolio of experience. What you will bring To be considered as a Senior Public Inquiries Advisor, you will need:- Experience of providing advice, taking into account extensive evidence and legal requirements, and making robust recommendations- Experience of handling confidential matters- Experience of keeping accurate document management logs- Experience of the liaison and co-ordination of requests as they arise- Experience of building effective relationships- The ability to work and deliver under pressure What you'll be doing As the Senior Public Inquiries Advisor, you will deputise for the Public Inquiries Manager in relation to the Covid-19 Public Inquiry, Thirlwall Inquiry and other independent inquiries, reviews and investigations.Acting as a contact point for Public Inquiry secretariats, you will manage our relationships with investigators and reviewers, as well as our response to investigations and reviews.You will also handle our disclosure to investigation panels, identifying and locating relevant documentation and effectively managing our documentation to ensure full and frank disclosure, with the support of a Senior Records Analyst.Additionally, you will: - Support individual witnesses, alongside Engagement colleagues- Co-ordinate our agreed corporate position for statements- Liaise with the Director of Legal Services for legal support- Arrange liaison with paralegal and administrative support - Provide coaching, support, supervision, and line management- Review transcripts and provide summaries of key points Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.So, if you'd like to join us as a Senior Public Inquiries Advisor, please apply via the button shown. Other organisations may call this role Senior External Affairs Advisor, Public Enquiries Consultant, Head of Public Affairs, Senior Public Enquiries Associate, Head of Public Investigations, or Public Investigations Leader.
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on (phone number removed) or (url removed)
Apr 12, 2024
Full time
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on (phone number removed) or (url removed)
Job Title: Digital Forensic Analyst Location: Stoke-on-Trent Duration: Permanent Salary: Up to £36,000 + Benefits + Overtime (£40,000 OTE) Sanderson Recruitment is proud to partner with one of the UK's prominent leaders in the field of digital forensics to recruit a skilled Digital Forensics Analyst. Company Overview: With a strong reputation for excellence and a commitment to staying at the forefront of technological advancements, this client provides comprehensive digital investigation and cyber security services to a diverse range of clientele. The team is comprised of seasoned professionals with extensive expertise in computer science, cyber security, and forensic analysis. They specialise in uncovering digital evidence, conducting thorough examinations of computer systems and mobile devices, and providing expert testimony in legal proceedings. Our client prides themselves on our unwavering dedication to quality, integrity, and professionalism. Their customers include law enforcement agencies, legal firms, corporate entities, and individuals seeking reliable solutions for complex digital challenges. Role Overview: As a Digital Forensics Analyst, you will play a pivotal role in capturing, preserving, processing, and analysing data from a wide array of systems, serving our extensive and diverse client base. Utilising state-of-the-art forensic tools and methodologies, you will conduct meticulous examinations of digital evidence, producing comprehensive reports of findings that adhere to the highest standards of quality and accuracy. In addition, you will have the opportunity to present your findings in court when required, providing crucial expert testimony that contributes to legal proceedings. You will also be required to operate within a framework of rigorous accreditation, adhering to industry standards, national guidelines, and ISO 17025 standards. You will be expected to work in alignment with our client's robust scope of accreditation, following established procedures and protocols to ensure the integrity and reliability of their forensic processes. Responsibilities: Conduct thorough examinations using leading forensic tools such as Cellebrite Touch/4PC, Cellebrite Physical Analyser, MSAB XRY, MSAB XAMN, Forensic Tool Kit, Magnet AXIOM, X-Ways, Griffeye Analyse, and Semantics 21 LASERi-X. Employ a variety of advanced techniques to ensure comprehensive analysis. Extract, analyse, and present data from a diverse range of PC, digital, and IT systems. Interpret and analyse data, with proficiency in coding languages such as Python to manipulate data effectively. Generate detailed reports that showcase findings accurately. Attend court proceedings to deliver findings and conclusions, providing expert testimony under cross-examination. Contribute to team training and development initiatives. Maintain utmost attention to data security and integrity throughout all processes. Provide prompt assistance to clients by addressing technical queries effectively. Represent the company at industry events and engagements. Requirements: Demonstrated proficiency in handling digital information across various formats. Exceptional accuracy and attention to detail in all aspects of forensic analysis. Excellent verbal and written communication skills to effectively convey findings and insights. Strong presentation abilities to articulate complex technical information clearly and persuasively. Knowledge and practical experience in forensic laboratory practices and procedures. Prior experience in data analysis and digital forensics within the criminal justice system. Familiarity with ISO 17025 standards is advantageous. A degree with first or second-class honours in a relevant field is preferred, though not mandatory.
Apr 11, 2024
Full time
Job Title: Digital Forensic Analyst Location: Stoke-on-Trent Duration: Permanent Salary: Up to £36,000 + Benefits + Overtime (£40,000 OTE) Sanderson Recruitment is proud to partner with one of the UK's prominent leaders in the field of digital forensics to recruit a skilled Digital Forensics Analyst. Company Overview: With a strong reputation for excellence and a commitment to staying at the forefront of technological advancements, this client provides comprehensive digital investigation and cyber security services to a diverse range of clientele. The team is comprised of seasoned professionals with extensive expertise in computer science, cyber security, and forensic analysis. They specialise in uncovering digital evidence, conducting thorough examinations of computer systems and mobile devices, and providing expert testimony in legal proceedings. Our client prides themselves on our unwavering dedication to quality, integrity, and professionalism. Their customers include law enforcement agencies, legal firms, corporate entities, and individuals seeking reliable solutions for complex digital challenges. Role Overview: As a Digital Forensics Analyst, you will play a pivotal role in capturing, preserving, processing, and analysing data from a wide array of systems, serving our extensive and diverse client base. Utilising state-of-the-art forensic tools and methodologies, you will conduct meticulous examinations of digital evidence, producing comprehensive reports of findings that adhere to the highest standards of quality and accuracy. In addition, you will have the opportunity to present your findings in court when required, providing crucial expert testimony that contributes to legal proceedings. You will also be required to operate within a framework of rigorous accreditation, adhering to industry standards, national guidelines, and ISO 17025 standards. You will be expected to work in alignment with our client's robust scope of accreditation, following established procedures and protocols to ensure the integrity and reliability of their forensic processes. Responsibilities: Conduct thorough examinations using leading forensic tools such as Cellebrite Touch/4PC, Cellebrite Physical Analyser, MSAB XRY, MSAB XAMN, Forensic Tool Kit, Magnet AXIOM, X-Ways, Griffeye Analyse, and Semantics 21 LASERi-X. Employ a variety of advanced techniques to ensure comprehensive analysis. Extract, analyse, and present data from a diverse range of PC, digital, and IT systems. Interpret and analyse data, with proficiency in coding languages such as Python to manipulate data effectively. Generate detailed reports that showcase findings accurately. Attend court proceedings to deliver findings and conclusions, providing expert testimony under cross-examination. Contribute to team training and development initiatives. Maintain utmost attention to data security and integrity throughout all processes. Provide prompt assistance to clients by addressing technical queries effectively. Represent the company at industry events and engagements. Requirements: Demonstrated proficiency in handling digital information across various formats. Exceptional accuracy and attention to detail in all aspects of forensic analysis. Excellent verbal and written communication skills to effectively convey findings and insights. Strong presentation abilities to articulate complex technical information clearly and persuasively. Knowledge and practical experience in forensic laboratory practices and procedures. Prior experience in data analysis and digital forensics within the criminal justice system. Familiarity with ISO 17025 standards is advantageous. A degree with first or second-class honours in a relevant field is preferred, though not mandatory.
As policy adviser for UK Asset Resolution (UKAR), you will have the opportunity to lead on all aspects of policy work relating to UKAR, a government owned company established to wind down the closed mortgage books of Bradford & Bingley plc and Northern Rock. About the Team The Banking Assets and Resolution Strategy team is a friendly and inclusive team of 15 people, with a varied and interesting range of work within the Financial Stability Group. The team has a full and active forward agenda, with significant exposure to Ministers and senior officials. The team comprises two units - the State-Owned Banking Assets unit and the Resolution Policy Unit. About the Job The key policy objective is to resolve a number of complex legacy liabilities relating to the interventions in Northern Rock and Bradford & Bingley, to allow UKAR to be wound down in a way that delivers value for money for taxpayers. The most immediate and significant task is to develop and deliver plans for the transfer of the assets and liabilities of pension schemes for former Northern Rock and Bradford & Bingley employees to central government. Resolving its liabilities and managing the wind down of UKAR would be a significant step towards final resolution of the interventions made by the government over to protect economic and financial stability. In this role, you will: Lead the development of a clear strategy and plan for the timely resolution of the legacy liabilities associated with the Northern Rock and Bradford & Bingley interventions that still reside with UKAR. Lead on the preparation and passage of secondary legislation, directly supporting ministers in taking regulations through Parliament. Be responsible for the ongoing governance and operations of UKAR, working closely with UKGI. Lead the development of long-term planning and delivery of HM Treasury's ultimate objective of exiting the UKAR interventions in a way that achieves value for money for taxpayers. Lead the management and operation of a Steering Board to oversee the delivery and implementation of this policy objective. Provide clear advice and briefings to ministers and handle ministerial and other correspondence on issues related to UKAR. About You Our successful candidate be a confident problem solver and decision maker, with the ability to handle a full workload and ensure high quality work is delivered in a timely manner. You'll be a great collaborator, able to build relationships and work effectively with senior staff across government and external partners. Previous experience in corporate finance and/or the pensions industry would be welcome, as well as previous experience in delivering legislation, but not essential. About Us HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the Treasury, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Apr 11, 2024
Full time
As policy adviser for UK Asset Resolution (UKAR), you will have the opportunity to lead on all aspects of policy work relating to UKAR, a government owned company established to wind down the closed mortgage books of Bradford & Bingley plc and Northern Rock. About the Team The Banking Assets and Resolution Strategy team is a friendly and inclusive team of 15 people, with a varied and interesting range of work within the Financial Stability Group. The team has a full and active forward agenda, with significant exposure to Ministers and senior officials. The team comprises two units - the State-Owned Banking Assets unit and the Resolution Policy Unit. About the Job The key policy objective is to resolve a number of complex legacy liabilities relating to the interventions in Northern Rock and Bradford & Bingley, to allow UKAR to be wound down in a way that delivers value for money for taxpayers. The most immediate and significant task is to develop and deliver plans for the transfer of the assets and liabilities of pension schemes for former Northern Rock and Bradford & Bingley employees to central government. Resolving its liabilities and managing the wind down of UKAR would be a significant step towards final resolution of the interventions made by the government over to protect economic and financial stability. In this role, you will: Lead the development of a clear strategy and plan for the timely resolution of the legacy liabilities associated with the Northern Rock and Bradford & Bingley interventions that still reside with UKAR. Lead on the preparation and passage of secondary legislation, directly supporting ministers in taking regulations through Parliament. Be responsible for the ongoing governance and operations of UKAR, working closely with UKGI. Lead the development of long-term planning and delivery of HM Treasury's ultimate objective of exiting the UKAR interventions in a way that achieves value for money for taxpayers. Lead the management and operation of a Steering Board to oversee the delivery and implementation of this policy objective. Provide clear advice and briefings to ministers and handle ministerial and other correspondence on issues related to UKAR. About You Our successful candidate be a confident problem solver and decision maker, with the ability to handle a full workload and ensure high quality work is delivered in a timely manner. You'll be a great collaborator, able to build relationships and work effectively with senior staff across government and external partners. Previous experience in corporate finance and/or the pensions industry would be welcome, as well as previous experience in delivering legislation, but not essential. About Us HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the Treasury, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Senior Public Inquiries Advisor Salary: Grade B - £39,390 (National Framework) or £44,792 (London Framework if you are London office based or homebased and live within the boundary of the M25) There is also an additional homeworking allowance of £553 per annum for those working from home Contracted Hours: Full time 37 hours per week Contract Type: 12 Month Fixed Term or Secondment Opportunity Location: Home or office based Closing date: Thursday 18th April 2024 at 11.59pm About Us We re the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network. Our Governance and Legal Services Teams provide us with essential legal support and advice, enabling us to accomplish our duties and focus on achieving our aims of ensuring the best health and social care is provided across England. We are now looking for a Senior Public Inquiries Advisor to join us on a full-time basis for a twelve-month fixed-term contract. The Benefits - 27 days annual leave, rising with service to 32.5 days, plus 8 Bank Holidays - NHS pension scheme, with around a 14% employer contribution - Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers - Cycle to work scheme - Internal reward scheme where you could win a voucher or two! - Equipment for homeworking Why this could be a great role for you If you re experienced in providing advice and robust solutions and handling confidential information, this is the perfect opportunity to join our vital organisation. You ll play a pivotal role at the forefront of overseeing optimal healthcare across the nation. What s more, you ll be able to develop upon your advisory and investigative skillset, honing your expertise and adding our reputable organisation to your portfolio of experience. What you will bring To be considered as a Senior Public Inquiries Advisor, you will need: - Experience of providing advice, taking into account extensive evidence and legal requirements, and making robust recommendations - Experience of handling confidential matters - Experience of keeping accurate document management logs - Experience of the liaison and co-ordination of requests as they arise - Experience of building effective relationships - The ability to work and deliver under pressure What you ll be doing As the Senior Public Inquiries Advisor, you will deputise for the Public Inquiries Manager in relation to the Covid-19 Public Inquiry, Thirlwall Inquiry and other independent inquiries, reviews and investigations. Acting as a contact point for Public Inquiry secretariats, you will manage our relationships with investigators and reviewers, as well as our response to investigations and reviews. You will also handle our disclosure to investigation panels, identifying and locating relevant documentation and effectively managing our documentation to ensure full and frank disclosure, with the support of a Senior Records Analyst. Additionally, you will: - Support individual witnesses, alongside Engagement colleagues - Co-ordinate our agreed corporate position for statements - Liaise with the Director of Legal Services for legal support - Arrange liaison with paralegal and administrative support - Provide coaching, support, supervision, and line management - Review transcripts and provide summaries of key points Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you d like to join us as a Senior Public Inquiries Advisor, please apply via the button shown. Other organisations may call this role Senior External Affairs Advisor, Public Enquiries Consultant, Head of Public Affairs, Senior Public Enquiries Associate, Head of Public Investigations, or Public Investigations Leader.
Apr 10, 2024
Contractor
Senior Public Inquiries Advisor Salary: Grade B - £39,390 (National Framework) or £44,792 (London Framework if you are London office based or homebased and live within the boundary of the M25) There is also an additional homeworking allowance of £553 per annum for those working from home Contracted Hours: Full time 37 hours per week Contract Type: 12 Month Fixed Term or Secondment Opportunity Location: Home or office based Closing date: Thursday 18th April 2024 at 11.59pm About Us We re the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network. Our Governance and Legal Services Teams provide us with essential legal support and advice, enabling us to accomplish our duties and focus on achieving our aims of ensuring the best health and social care is provided across England. We are now looking for a Senior Public Inquiries Advisor to join us on a full-time basis for a twelve-month fixed-term contract. The Benefits - 27 days annual leave, rising with service to 32.5 days, plus 8 Bank Holidays - NHS pension scheme, with around a 14% employer contribution - Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers - Cycle to work scheme - Internal reward scheme where you could win a voucher or two! - Equipment for homeworking Why this could be a great role for you If you re experienced in providing advice and robust solutions and handling confidential information, this is the perfect opportunity to join our vital organisation. You ll play a pivotal role at the forefront of overseeing optimal healthcare across the nation. What s more, you ll be able to develop upon your advisory and investigative skillset, honing your expertise and adding our reputable organisation to your portfolio of experience. What you will bring To be considered as a Senior Public Inquiries Advisor, you will need: - Experience of providing advice, taking into account extensive evidence and legal requirements, and making robust recommendations - Experience of handling confidential matters - Experience of keeping accurate document management logs - Experience of the liaison and co-ordination of requests as they arise - Experience of building effective relationships - The ability to work and deliver under pressure What you ll be doing As the Senior Public Inquiries Advisor, you will deputise for the Public Inquiries Manager in relation to the Covid-19 Public Inquiry, Thirlwall Inquiry and other independent inquiries, reviews and investigations. Acting as a contact point for Public Inquiry secretariats, you will manage our relationships with investigators and reviewers, as well as our response to investigations and reviews. You will also handle our disclosure to investigation panels, identifying and locating relevant documentation and effectively managing our documentation to ensure full and frank disclosure, with the support of a Senior Records Analyst. Additionally, you will: - Support individual witnesses, alongside Engagement colleagues - Co-ordinate our agreed corporate position for statements - Liaise with the Director of Legal Services for legal support - Arrange liaison with paralegal and administrative support - Provide coaching, support, supervision, and line management - Review transcripts and provide summaries of key points Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you d like to join us as a Senior Public Inquiries Advisor, please apply via the button shown. Other organisations may call this role Senior External Affairs Advisor, Public Enquiries Consultant, Head of Public Affairs, Senior Public Enquiries Associate, Head of Public Investigations, or Public Investigations Leader.
W e strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. Recently, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The team You'll join the existing data science function here at Cleo; a thoughtful and collaborative team of dedicated data scientists, ML engineers, and analysts with significant industry experience that is at the heart of everything we do at Cleo. You'll build and deploy production models that developers will feed directly into the product. This position is essential in the expansion of both product and business. We are highly data driven, whether that be understanding natural language, deriving insights from financial data, or determining which financial product is best suited to a user. We have interesting problems to solve on an ever-increasing scale You'll be working on a hugely impactful workstream, focused on the decisioning process that underpins our Cash Advance product. You'll be working on business critical projects that influence our lending policies and impact the users that utilise this feature. The team focuses on understanding user's cashflow, including payment data and risk profiles - this data is then modelled to work out credit risk for each user. Check out this blog on how data science makes Cleo, Cleo. What you'll be doing Improving our current machine learning models. Exploring alternative modelling approaches, including deep learning. Finding opportunities for model and product improvements in Cleo's extensive datasets of transactions, bank balances, and customer behaviour. Understanding core problems faced by our Payments & Lending team and leading the team to overcome them - this could include understanding user's solvency, customer segmentation, payment processing, and more! Impacting Cleo's bottom line through improving our eligibility and decisioning systems. You'll be responsible for people management of the data scientists & ML engineers in your squads, coaching and developing them to deliver on the roadmap. You'll build out the headcount plan and will be responsible for all hiring and team development within your area to support our growth. If you want to hear more from the Data Science team, check out Laurence's blog post. About you Extensive experience in data science or related roles, including direct line management experience. Ability to write production quality code in Python and SQL. Experience deploying machine learning / deep learning algorithms into production. Experience conducting A/B experiments & measuring impact. Good understanding of classifier models. A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner. Habits of keeping abreast of the latest research and experimenting productively with new technologies. Experience leading data science initiatives and taking ownership of services or models. Experience proactively influencing the ML roadmap, driving new ideas with impact. Nice to haves Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers Experience working with AWS technologies such as EC2, S3, Sagemaker What do you get for all your hard work? Salary banding can be seen here . You'll also have equity options. You can view our progression framework and salary bandings here: This role will be at the DS4-DS5 banding. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You'll have our support in everything you do. But more importantly, you'll have our trust. We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Other benefits include; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension in the UK Performance reviews every 8 months, Generous pay increases for high performers and for high-growth team members Equity top ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.
Apr 09, 2024
Full time
W e strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. Recently, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The team You'll join the existing data science function here at Cleo; a thoughtful and collaborative team of dedicated data scientists, ML engineers, and analysts with significant industry experience that is at the heart of everything we do at Cleo. You'll build and deploy production models that developers will feed directly into the product. This position is essential in the expansion of both product and business. We are highly data driven, whether that be understanding natural language, deriving insights from financial data, or determining which financial product is best suited to a user. We have interesting problems to solve on an ever-increasing scale You'll be working on a hugely impactful workstream, focused on the decisioning process that underpins our Cash Advance product. You'll be working on business critical projects that influence our lending policies and impact the users that utilise this feature. The team focuses on understanding user's cashflow, including payment data and risk profiles - this data is then modelled to work out credit risk for each user. Check out this blog on how data science makes Cleo, Cleo. What you'll be doing Improving our current machine learning models. Exploring alternative modelling approaches, including deep learning. Finding opportunities for model and product improvements in Cleo's extensive datasets of transactions, bank balances, and customer behaviour. Understanding core problems faced by our Payments & Lending team and leading the team to overcome them - this could include understanding user's solvency, customer segmentation, payment processing, and more! Impacting Cleo's bottom line through improving our eligibility and decisioning systems. You'll be responsible for people management of the data scientists & ML engineers in your squads, coaching and developing them to deliver on the roadmap. You'll build out the headcount plan and will be responsible for all hiring and team development within your area to support our growth. If you want to hear more from the Data Science team, check out Laurence's blog post. About you Extensive experience in data science or related roles, including direct line management experience. Ability to write production quality code in Python and SQL. Experience deploying machine learning / deep learning algorithms into production. Experience conducting A/B experiments & measuring impact. Good understanding of classifier models. A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner. Habits of keeping abreast of the latest research and experimenting productively with new technologies. Experience leading data science initiatives and taking ownership of services or models. Experience proactively influencing the ML roadmap, driving new ideas with impact. Nice to haves Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers Experience working with AWS technologies such as EC2, S3, Sagemaker What do you get for all your hard work? Salary banding can be seen here . You'll also have equity options. You can view our progression framework and salary bandings here: This role will be at the DS4-DS5 banding. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You'll have our support in everything you do. But more importantly, you'll have our trust. We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Other benefits include; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension in the UK Performance reviews every 8 months, Generous pay increases for high performers and for high-growth team members Equity top ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.
Are you passionate about resolving technical issues and providing exceptional customer support? Our client is seeking a skilled 1st line support analyst to join their growing and dynamic team in Borough Green. This role involves collaborating within a supportive team environment to offer comprehensive technical assistance to our valued customers. Main Duties Work as part of a team to provide technical support for customer's existing hardware and/or software installations and resolve as soon as reasonably possible using the resources available to you. Answer customer phone calls, log support tickets and work on them through to resolution. Provide 1st line on-site support to customers when required. Work on projects such as infrastructure refreshes, disaster recovery, infrastructure migration and virtualisation etc. Respond to alerts from various monitoring systems to provide proactive maintenance and support alongside other engineers. Skills & Requirements Have a minimum of 6 months experience within an MSP environment . Excellent understanding of Microsoft Desktop operating systems. Good understanding of networking concepts such as DNS, DHCPetc. Good understanding of mobile device troubleshooting (iPhone & Android) Previous exposure to Intune managed devices would be advantageous. Excellent phone manner and customer service attitude. You will need to hold a valid licence and have access to a vehicle as you may, on occasion, be asked to provide on-site support. Car or motorbike will be suitable. If you are a junior IT professional looking for the second step in your IT career please apply here or call Gareth in the office for more details.
Apr 06, 2024
Full time
Are you passionate about resolving technical issues and providing exceptional customer support? Our client is seeking a skilled 1st line support analyst to join their growing and dynamic team in Borough Green. This role involves collaborating within a supportive team environment to offer comprehensive technical assistance to our valued customers. Main Duties Work as part of a team to provide technical support for customer's existing hardware and/or software installations and resolve as soon as reasonably possible using the resources available to you. Answer customer phone calls, log support tickets and work on them through to resolution. Provide 1st line on-site support to customers when required. Work on projects such as infrastructure refreshes, disaster recovery, infrastructure migration and virtualisation etc. Respond to alerts from various monitoring systems to provide proactive maintenance and support alongside other engineers. Skills & Requirements Have a minimum of 6 months experience within an MSP environment . Excellent understanding of Microsoft Desktop operating systems. Good understanding of networking concepts such as DNS, DHCPetc. Good understanding of mobile device troubleshooting (iPhone & Android) Previous exposure to Intune managed devices would be advantageous. Excellent phone manner and customer service attitude. You will need to hold a valid licence and have access to a vehicle as you may, on occasion, be asked to provide on-site support. Car or motorbike will be suitable. If you are a junior IT professional looking for the second step in your IT career please apply here or call Gareth in the office for more details.
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! Main Responsibilities Answer all inbound support queries to the service desk within SLA. Provide a response to all inbound email queries within SLA. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and raise with second line support. Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated to the client. Keep salesforce up to date ensuring all calls are logged as cases against the correct account Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement adherence at all time Meet and exceed Key Performance Indicators The above is not an exhaustive list of responsibilities and you may be expected to undertake additional tasks to support the Service Team and business needs. What you will get in return Profit share scheme Day off on your birthday Perkbox discounts Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance. Company incentives, access to discount schemes. Holidays increase after 2 and 5 years' service. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! Opportunity to expand your knowledge from an experienced, friendly team and progression Modern working environment in Manchester City Centre INDMANJ
Apr 05, 2024
Full time
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! Main Responsibilities Answer all inbound support queries to the service desk within SLA. Provide a response to all inbound email queries within SLA. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and raise with second line support. Take ownership of any technical queries and keep regular contact with client ensuring any fixes are communicated to the client. Keep salesforce up to date ensuring all calls are logged as cases against the correct account Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement adherence at all time Meet and exceed Key Performance Indicators The above is not an exhaustive list of responsibilities and you may be expected to undertake additional tasks to support the Service Team and business needs. What you will get in return Profit share scheme Day off on your birthday Perkbox discounts Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance. Company incentives, access to discount schemes. Holidays increase after 2 and 5 years' service. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! Opportunity to expand your knowledge from an experienced, friendly team and progression Modern working environment in Manchester City Centre INDMANJ
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 05, 2024
Full time
This role has a starting salary of £43,923 per annum, based on a 36-hour working week. Whilst this is a full-time position, we are happy to consider part-time applications also. We are excited to be hiring a new Advanced Public Health Intelligence Specialist to join our fantastic Public Health Intelligence and Insight Team. The team is based in Woodhatch, Reigate. However, we care about how you work rather than where you work and offer flexible working and a hybrid approach, with team members working from home for most of the week. This is a 12-month fixed-term contract / secondment opportunity. For internal candidates interested in a secondment opportunity, please discuss with your Line Manager before submitting your application. Are you passionate about the role of data in public health and healthcare decision-making? Would you be motivated by the thought of leading important public health data systems, and pushing forward data science approaches? Can you get behind our mission to reduce health inequalities for the residents of Surrey ensuring that no one is left behind? If so, this role opportunity could be your next move. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Paid license for the DataCamp training platform. About the Team The Public Health Intelligence and Insight Team collects and generates evidence that helps communities, due to their demographics and geography, identify areas that are often overlooked and currently most at risk of experiencing poor health outcomes. Using Surrey's health and wellbeing strategy, the team are able to make informed decisions and aims. We have a truly open and supportive team culture built over several years. In joining us, you will be supported to continue to build and share your specialist expertise. You will be provided with access to a paid-for analysis training platform, protected learning time, access to in-house training programmes and opportunities to shadow across the wider public health team. About the Role Our Public Health Intelligence and Insight Team provides crucial data and insights that commissioners need to drive targeted improvements in population health and to tackle health inequalities effectively. Delivering our work demands high-quality, robust datasets, data systems, and reporting tools. You will play a key part in managing and extracting data from our essential statutory datasets, which include information on hospital care, disease and death records, and various health protection areas. Additionally, you will assist our team of analysts in handling how we store and access open-source data from sources like the Census and the Office for Health Improvements and Disparities, among others, to meet analytical requests. Your role won't just be about managing data. You will also thrive on conducting analyses and producing meaningful statistics. Typically structured within needs assessments, your analyses will explore a variety of geographical areas, population groups, and health and wellbeing issues, offering insights that guide our strategic decisions. Whilst our focus is on public health, we value diversity in professional backgrounds. You don't need to have a background in public health to apply. Your transferable skills from other areas within the health and care system or from healthcare analytics could offer invaluable perspectives to our team. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of, or passion for, using analytics as evidence within assessments of need, dashboards, or other statistical reporting Master's degree in a discipline relevant to Health Information, Statistics, Data Science or Epidemiology (or equivalent knowledge gained through experience/ post-graduate training) Previous experience at Senior Analyst level or above Experience in handling large volumes of complex data - e.g. maintaining databases or automating data feeds Interest in, and support of, our scriptable and reproducible approach to data processing and intelligence reporting Strength in working with at least one software or application that supports this approach, such as R, Python or SQL Experience of using, or interest in learning, Tableau or Power BI for data visualisation As part of the application process, please upload your CV and answer the 4 key questions in the application form. The job advert closes at 23:59 on 28/04/2024 with interviews planned for the week commencing 13/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region. Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met. Salary range: Non London - £25,800 to £30,900 London - £30,200 to £36,200 Development and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice' Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co-designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Strategic Engagement Manager' to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA's, LEP's, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable Support the development of best practice and the most efficient ways of working Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Experience of Recruitment and Account Management/Business Development Significant experience of achieving and exceeding targets Extensive experience of building rapport/relationships with Employers Strong understanding of labour markets and recruitment trends Ability to produce labour market analytics and predict opportunities To be Pro-active and Re-active in response to large scale opportunities Customer focused with a strong commitment to customer care Significant experience of delivering successful plans to agreed timescales Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Demonstrable influencing skills that promote commitment and action Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues Strong team player with a positive and flexible approach to both work and colleagues Previous experience in employability, or a related Service industry is desirable Ability to travel independently within an agreed geography EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 04, 2024
Full time
To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region. Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met. Salary range: Non London - £25,800 to £30,900 London - £30,200 to £36,200 Development and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice' Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co-designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Strategic Engagement Manager' to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA's, LEP's, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable Support the development of best practice and the most efficient ways of working Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Experience of Recruitment and Account Management/Business Development Significant experience of achieving and exceeding targets Extensive experience of building rapport/relationships with Employers Strong understanding of labour markets and recruitment trends Ability to produce labour market analytics and predict opportunities To be Pro-active and Re-active in response to large scale opportunities Customer focused with a strong commitment to customer care Significant experience of delivering successful plans to agreed timescales Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Demonstrable influencing skills that promote commitment and action Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues Strong team player with a positive and flexible approach to both work and colleagues Previous experience in employability, or a related Service industry is desirable Ability to travel independently within an agreed geography EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Based between Crawley & Redhill Offices - 1 day per week from home. To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region. Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met. Salary range: Non London - £25,800 to £30,900 Development and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice' Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co-designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Strategic Engagement Manager' to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA's, LEP's, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable Support the development of best practice and the most efficient ways of working Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Experience of Recruitment and Account Management/Business Development Significant experience of achieving and exceeding targets Extensive experience of building rapport/relationships with Employers Strong understanding of labour markets and recruitment trends Ability to produce labour market analytics and predict opportunities To be Pro-active and Re-active in response to large scale opportunities Customer focused with a strong commitment to customer care Significant experience of delivering successful plans to agreed timescales Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Demonstrable influencing skills that promote commitment and action Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues Strong team player with a positive and flexible approach to both work and colleagues Previous experience in employability, or a related Service industry is desirable Ability to travel independently within an agreed geography EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 04, 2024
Full time
Based between Crawley & Redhill Offices - 1 day per week from home. To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region. Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met. Salary range: Non London - £25,800 to £30,900 Development and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice' Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co-designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Strategic Engagement Manager' to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g LA's, LEP's, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable Support the development of best practice and the most efficient ways of working Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Experience of Recruitment and Account Management/Business Development Significant experience of achieving and exceeding targets Extensive experience of building rapport/relationships with Employers Strong understanding of labour markets and recruitment trends Ability to produce labour market analytics and predict opportunities To be Pro-active and Re-active in response to large scale opportunities Customer focused with a strong commitment to customer care Significant experience of delivering successful plans to agreed timescales Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Demonstrable influencing skills that promote commitment and action Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues Strong team player with a positive and flexible approach to both work and colleagues Previous experience in employability, or a related Service industry is desirable Ability to travel independently within an agreed geography EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.