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motor claims adjuster
Motor Claims Manager (Home
Aston Charles City, London
Motor Claims Manager (Home-Based) - London Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: London Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 29 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 06, 2025
Full time
Motor Claims Manager (Home-Based) - London Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: London Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 29 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Motor Claims Manager (Home
Aston Charles Maidstone, Kent
Motor Claims Manager (Home-Based) - Maidstone Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Maidstone Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 06, 2025
Full time
Motor Claims Manager (Home-Based) - Maidstone Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Maidstone Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Motor Claims Manager (Home
Aston Charles Reading, Oxfordshire
Overview A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Location: London & South, Reading. Job Type: Permanent. Sector: General Insurance. Specialism: Claims, General Management, Senior Appointments. Salary range: £40,000 - £49,999, £50,000 - £59,999. Salary Description: to £55K plus benefits. Start Date: ASAP. Posted: 17-Sep-25. Recruiter: Aston Charles. Job Ref: RJ-3122TM. Job Views: 5. Responsibilities Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. Lead a collaborative, high-performing culture and implement and maintain best practices for claims handling. Monitor and analyse claims data to identify trends, patterns, and areas for process improvement. Serve as a resource for escalated claims and be responsible for the accuracy and adequacy of all aspects of claim reserving. Execute on performance management (attract, hire, retain and provide a high level of training) and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. Be involved in a variety of projects and assignments as the firm grows in a fast-paced, evolving environment. Qualifications / Experience Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. Ability to thrive in a dynamic, fast-paced environment and challenge the status quo. Willingness to engage in multiple projects and initiatives as the company expands. Benefits and Details 100% home-based role with tools provided (e.g., Apple MacBook and additional screens). Competitive salary (£50K-£55K, negotiable on experience) plus company benefits including private healthcare. Friendly and supportive team environment with opportunities for progression in the short, medium, and longer term. Other information: extensive progression opportunities as more high-profile insurers onboarded. About the Recruiter Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.
Dec 06, 2025
Full time
Overview A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Location: London & South, Reading. Job Type: Permanent. Sector: General Insurance. Specialism: Claims, General Management, Senior Appointments. Salary range: £40,000 - £49,999, £50,000 - £59,999. Salary Description: to £55K plus benefits. Start Date: ASAP. Posted: 17-Sep-25. Recruiter: Aston Charles. Job Ref: RJ-3122TM. Job Views: 5. Responsibilities Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. Lead a collaborative, high-performing culture and implement and maintain best practices for claims handling. Monitor and analyse claims data to identify trends, patterns, and areas for process improvement. Serve as a resource for escalated claims and be responsible for the accuracy and adequacy of all aspects of claim reserving. Execute on performance management (attract, hire, retain and provide a high level of training) and prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. Be involved in a variety of projects and assignments as the firm grows in a fast-paced, evolving environment. Qualifications / Experience Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. Ability to thrive in a dynamic, fast-paced environment and challenge the status quo. Willingness to engage in multiple projects and initiatives as the company expands. Benefits and Details 100% home-based role with tools provided (e.g., Apple MacBook and additional screens). Competitive salary (£50K-£55K, negotiable on experience) plus company benefits including private healthcare. Friendly and supportive team environment with opportunities for progression in the short, medium, and longer term. Other information: extensive progression opportunities as more high-profile insurers onboarded. About the Recruiter Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.
Motor Claims Manager (Home
Aston Charles
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Yorkshire & Humberside, London & South, Manchester & North West, North East & Scotland, Midlands & Wales Town/City: UK Wide Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 91 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 05, 2025
Full time
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Yorkshire & Humberside, London & South, Manchester & North West, North East & Scotland, Midlands & Wales Town/City: UK Wide Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 91 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Motor Claims Manager (Home
Aston Charles Norwich, Norfolk
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Norwich Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 05, 2025
Full time
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Norwich Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 5 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Motor Claims Manager (Home
Aston Charles Southampton, Hampshire
Motor Claims Manager (Home-Based) - Southampton Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Southampton Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 05, 2025
Full time
Motor Claims Manager (Home-Based) - Southampton Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Southampton Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Claims Manager
Story Terrace Inc. City, London
Job Title: Claims Manager Reports to: Head of Customer Experience and Payments Working pattern: Hybrid (3 days in office), Mon-Fri 9:00 - 5:30. Location: Acton, West London Job Type: Full-Time Salary: £30,000 - £40,000 - up to 10% of your annual base salary About WeFlex WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride hailing market (e.g. Uber and Bolt). About the Role We are seeking an experienced Claims Manager to take ownership of all claims activity both those made against the company and claims the company pursues. This is a hands on role with responsibility for managing the full lifecycle of disputes, from initial logging through to resolution, and for driving recoveries where money is owed. Key Responsibilities Claims Against the Company Manage the end to end lifecycle of claims against the company: logging, investigation, liability assessment, settlement, and escalation. Draft, file, and manage court application notices and related legal documents. Represent the company in mediations and hearings where appropriate. Negotiate settlements with customers and counterparties that balance fairness with cost control. Engage external solicitors or counsel only when strictly necessary. Liaise with insurers, solicitors, and loss adjusters to ensure effective claims handling. Identify and analyse claim trends, spotting fraud risks, policy gaps, and operational weaknesses. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Claims Made by the Company Draft and send letters to customers in arrears or owing money, ensuring communications are clear, professional, and compliant. Submit money claims through the courts for cases where recoveries have been unsuccessful. Track and report on the success rates of each recovery stage (letters, claims, hearings, enforcement). Provide recommendations on process improvements to maximise recovery success rates. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Support continuous improvement of claims and recoveries processes. Must-Have Skills & Experience Strong written and verbal communication skills for managing sensitive and complex discussions with customers and stakeholders. In depth understanding of claims processes: intake, investigation, liability assessment, settlement, recovery, and escalation. Ability to interpret and apply contract terms and liabilities in a claim's context. Strong organisational skills with the ability to manage multiple cases concurrently. Experience drafting legal submissions. Nice to Have Previous hands on experience in mid level claims management (motor, financial services, customer contract disputes or other areas). Experience negotiating settlements that balance customer fairness with company objectives. Knowledge of debt recovery processes, including pre action letters, money claims, and enforcement. Experience drafting money claim submissions and attending court hearings independently. Benefits Quarterly Bonus: Up to 10% of your annual base salary, tied to performance metrics. Employee Assistance Program: Access to confidential support for personal and professional challenges. Discount Clubs: Exclusive access to discounts on a wide range of products and services. Career Development: Opportunities for growth within a fast paced, purpose driven company. Inclusive Environment: Work in a friendly and collaborative office setting in West London.
Dec 05, 2025
Full time
Job Title: Claims Manager Reports to: Head of Customer Experience and Payments Working pattern: Hybrid (3 days in office), Mon-Fri 9:00 - 5:30. Location: Acton, West London Job Type: Full-Time Salary: £30,000 - £40,000 - up to 10% of your annual base salary About WeFlex WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride hailing market (e.g. Uber and Bolt). About the Role We are seeking an experienced Claims Manager to take ownership of all claims activity both those made against the company and claims the company pursues. This is a hands on role with responsibility for managing the full lifecycle of disputes, from initial logging through to resolution, and for driving recoveries where money is owed. Key Responsibilities Claims Against the Company Manage the end to end lifecycle of claims against the company: logging, investigation, liability assessment, settlement, and escalation. Draft, file, and manage court application notices and related legal documents. Represent the company in mediations and hearings where appropriate. Negotiate settlements with customers and counterparties that balance fairness with cost control. Engage external solicitors or counsel only when strictly necessary. Liaise with insurers, solicitors, and loss adjusters to ensure effective claims handling. Identify and analyse claim trends, spotting fraud risks, policy gaps, and operational weaknesses. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Claims Made by the Company Draft and send letters to customers in arrears or owing money, ensuring communications are clear, professional, and compliant. Submit money claims through the courts for cases where recoveries have been unsuccessful. Track and report on the success rates of each recovery stage (letters, claims, hearings, enforcement). Provide recommendations on process improvements to maximise recovery success rates. Produce simple reporting and claims MI for senior management, highlighting financial impact, trends, and risks. Ensure all claims and recoveries are managed in line with regulatory requirements, internal policies, and contractual obligations. Support continuous improvement of claims and recoveries processes. Must-Have Skills & Experience Strong written and verbal communication skills for managing sensitive and complex discussions with customers and stakeholders. In depth understanding of claims processes: intake, investigation, liability assessment, settlement, recovery, and escalation. Ability to interpret and apply contract terms and liabilities in a claim's context. Strong organisational skills with the ability to manage multiple cases concurrently. Experience drafting legal submissions. Nice to Have Previous hands on experience in mid level claims management (motor, financial services, customer contract disputes or other areas). Experience negotiating settlements that balance customer fairness with company objectives. Knowledge of debt recovery processes, including pre action letters, money claims, and enforcement. Experience drafting money claim submissions and attending court hearings independently. Benefits Quarterly Bonus: Up to 10% of your annual base salary, tied to performance metrics. Employee Assistance Program: Access to confidential support for personal and professional challenges. Discount Clubs: Exclusive access to discounts on a wide range of products and services. Career Development: Opportunities for growth within a fast paced, purpose driven company. Inclusive Environment: Work in a friendly and collaborative office setting in West London.
Motor Claims Manager (Home
Aston Charles City, Cardiff
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Cardiff Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 9 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 05, 2025
Full time
Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Cardiff Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 9 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Motor Claims Manager (Home
Aston Charles City, Birmingham
Motor Claims Manager (Home-Based) - Birmingham Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Birmingham Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Dec 05, 2025
Full time
Motor Claims Manager (Home-Based) - Birmingham Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Birmingham Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 4 A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers. It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Senior Motor Claims Manager - Remote & Data-Driven Leader
Aston Charles City, Cardiff
A leading claims management firm in Cardiff is looking for a Manager to lead a team of Motor Adjusters. You will be responsible for ensuring compliance and efficiency, implementing best practices, and managing complex claims. Strong leadership and technical skills are essential. The role offers a competitive salary of up to £55K along with excellent benefits, including private healthcare and opportunities for progression.
Dec 05, 2025
Full time
A leading claims management firm in Cardiff is looking for a Manager to lead a team of Motor Adjusters. You will be responsible for ensuring compliance and efficiency, implementing best practices, and managing complex claims. Strong leadership and technical skills are essential. The role offers a competitive salary of up to £55K along with excellent benefits, including private healthcare and opportunities for progression.
Duty Officer
Caravan Club Limited
Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
Dec 05, 2025
Full time
Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
4Recruitment Services
Insurance Manager
4Recruitment Services Baginton, Warwickshire
Insurance Manager Contract Type: Interim/Contract Day Rate: £350 £450 Hybrid working will consider remote with 2 days in the office a month We are looking for an experienced Insurance Manager to lead our Insurance Services team on an interim basis. This is a key role, responsible for managing the full insurance lifecycle including underwriting, claims handling, and risk management for internal departments and partner organisations. Key Responsibilities: Manage a variety of insurance claims including liability, motor, personal accident, and school contents. Arrange and maintain cost-effective insurance cover across. Lead a team of claims handlers and oversee day-to-day operations within the Insurance Section. Provide expert advice on legal liability, indemnity, and risk mitigation strategies. Liaise with external insurers, solicitors, and adjusters to resolve claims efficiently. Attend court hearings and support witnesses where necessary. Ensure all procedures align with internal policies and legal obligations. Requirements: Strong knowledge of insurance principles and local government operations. Demonstrable experience in managing insurance claims, underwriting, and risk processes. Effective leadership and team management skills. Excellent communication and interpersonal abilities. Strong organisational skills with the ability to work under pressure. Proficiency in Microsoft Word, Excel, and electronic claims handling systems. Working With: Internal stakeholders: Councillors, Directors, Service Managers External contacts: Barristers, Solicitors, Loss Adjusters, Insurers This is a fantastic opportunity to make a direct impact in a dynamic local authority committed to transparency, inclusion, and continuous improvement. You will play a key role in shaping insurance practices and supporting critical services city-wide. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Dec 05, 2025
Contractor
Insurance Manager Contract Type: Interim/Contract Day Rate: £350 £450 Hybrid working will consider remote with 2 days in the office a month We are looking for an experienced Insurance Manager to lead our Insurance Services team on an interim basis. This is a key role, responsible for managing the full insurance lifecycle including underwriting, claims handling, and risk management for internal departments and partner organisations. Key Responsibilities: Manage a variety of insurance claims including liability, motor, personal accident, and school contents. Arrange and maintain cost-effective insurance cover across. Lead a team of claims handlers and oversee day-to-day operations within the Insurance Section. Provide expert advice on legal liability, indemnity, and risk mitigation strategies. Liaise with external insurers, solicitors, and adjusters to resolve claims efficiently. Attend court hearings and support witnesses where necessary. Ensure all procedures align with internal policies and legal obligations. Requirements: Strong knowledge of insurance principles and local government operations. Demonstrable experience in managing insurance claims, underwriting, and risk processes. Effective leadership and team management skills. Excellent communication and interpersonal abilities. Strong organisational skills with the ability to work under pressure. Proficiency in Microsoft Word, Excel, and electronic claims handling systems. Working With: Internal stakeholders: Councillors, Directors, Service Managers External contacts: Barristers, Solicitors, Loss Adjusters, Insurers This is a fantastic opportunity to make a direct impact in a dynamic local authority committed to transparency, inclusion, and continuous improvement. You will play a key role in shaping insurance practices and supporting critical services city-wide. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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