Job Description
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you!
The job on offer
Our functional consultants collaborate with clients and developers to identify, explain, design and implement the right solutions and processes for our clients. Working as subject matter experts and trusted advisors in everything Microsoft Dynamics 365 related, our functional Consultants can advise clients in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 and are able to translate it into the technical requirements for our Dynamics 365 developers working to implement the solution.
Your role
You will work with a team that delivers some of the biggest and most exciting IT programmes globally, all built on the Microsoft platform. You'll be working with multiple teams of specialists, covering the full Microsoft stack. The market is moving to a full online model, which will give you the opportunity to on work on client projects at the forefront of technology trends. With our clients based across the UK you'll never have a dull moment or find yourself short of challenges!
In your work, you will be expected to deliver consulting assignments (as well as support sales and pre-sales activities). Tasks may include:
Manage and advise the requirements gathering process by meeting with stakeholders to define the business and functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.
Reengineering business processes/ Business Process Management and advise on enhancements based on best practice and Dynamics 365 knowledge.
Aid clients in developing CRM and ERP strategies and blueprints with focus on the use of Dynamics 365.
Developing performance metrics, measures, benefits and KPI monitoring.
Managing business change within our clients - Workforce Engagement, Change Impact Assessment & Change Readiness, Training Plans.
Exposure to a variety of industries e.g. Retail, Utilities, Manufacturing, Transport, Health.
Your profile
Broad understanding of Dynamics 365 (Customer Engagement)- Out-of-the-box functionality and limits
An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.
A desire to continually develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds and how it can benefit our clients.
You form strong and lasting relationships with clients and colleagues, and these interactions should be second nature to you.
You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365.
Flexible attitude, critical thinking and the ability to engage with stakeholders at every level - from c-suite to end user.
You can successfully translate business and customer needs into a great digital customer experience.
Demonstrable skills in facilitating workshops, gathering and documenting requirements, translating requirements into business processes, stakeholder engagement, creative thinking, presentation and coaching.
Why Capgemini is unique
At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.
Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there.
Get the future you want
Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
