Shared Ownership Officer

Babergh and Mid Suffolk District Councils, Ipswich IP1 2BX
£30,095 - £35,336 per annum (pro rata)
30 hours per week
Fixed term or Secondment Opportunity for 2 years
Reference: BMS00575
Full time, part time and job share opportunities will be considered.

We are looking for a Shared Ownership Officer to join our team in Strategic Property.

The successful person will share our values, commitment and motivation to make a difference for our districts.

About the role

The Shared Ownership Officer will take the professional lead on the shared ownership product across the two Councils and will oversee the sales and marketing process for new shared ownership homes on behalf of the Councils .

This is a great opportunity to join a small, busy team who are passionate about delivering affordable homes.

If you have experience in property, housing, estate agency or a related field and you can deliver great customer service with the ability to work independently and deliver then this could be a great role for you.

About you

You will have a relevant qualification at HNC/Certificate of Higher Education level. Or NVQ3/ONC level or equivalent knowledge gained through experience.

You will have relevant experience of:
estate agency/residential/construction/property management/housing field
delivering/marketing of shared ownership properties (desirable)
working in a customer focused environment and resolving issues for customers
the sales, marketing and conveyancing process for new build properties with the ability to assess the eligibility of applicants for shared ownership
managing projects with multiple partners
using Microsoft Office and Teams, or similar in a working environment
writing and presenting reports to a wide range of audiences
resident engagement/involvement work to inform and influence future housing delivery and service improvement
working across teams to deliver an outcome.
You will need:
confidence in managing contracts
excellent communication skills with the ability to communicate with a wide range of audiences including Members, Contractors, developers, and customers
experience of developing partnerships and collaborating with others to achieve an agreed outcome
sound organisational skills and the ability to organise your own workload
experience of managing projects with multiple partners
demonstrable experience of providing excellent client/customer focus
a track record in continuous personal and professional development and an ability to encourage learning and development in others
knowledge of the housing market and the ability to keep up to date with policy and practice related to affordable home ownership products.
About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits of working with us
Great opportunities for learning and development.
Suffolk Coaching and Mentoring Partnership.
Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years service, plus bank holidays).
Competitive Local Government Pension Scheme.
Wellbeing Support Program.
Employee Assist Program.
Health Care Options.
Visit our Employee Benefits page for further information via:

Our ways of working

We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working. (Business needs permitting) This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

To find out more

If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Hazel Ellard, Assistant Manager for Strategic Property, on 724657.

How to apply

To apply, please visit our website:

Closing date: 1pm, 5 August 2022.
Promoted as FJ (Featured Job) on Suffolk Jobs Direct.