Customer Services Coordinator Corby, NN17 5JT Full Time / 18 Month Maternity Cover Do you want to work for a company who cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire? If yes, then read on to find out more about the job on offer. They currently have an exciting opportunity for a Customer Services Coordinator on a fixed term, 18-month contract, to join their team based at Pre-Print business in Corby. The role will form part of a small team reporting directly to the General Manager and the successful candidate will administer and communicate with customers relating to supply of pre-printed packaging. Working hours will be 09 00 on Monday to Thursday and 09 45 on Friday. The main duties will include: Receive and co-ordinate quotations and orders from customers from pricing through to delivery. Field telephone calls and emails from customers and Account Managers and collate information, solve problems, and answer queries. Liaise with internal departments (namely Production, Studio, Transport, Finance etc.) to ensure that customer deadlines are met. Raise new and repeat quotations for customers. With the help of the Customer Services Manager / Sales Manager / Business Manager, decide on pricing level ensuring logical price levels are maintained and accurate quotations are sent to customers. Raise orders, give instructions to production, receive, and solve enquiries, arrange re-costs, arrange deliveries, print quotes, keep accurate files, and ensure that all paperwork is up to date. Chase customers for information/approvals to ensure on-time delivery. Conduct artwork briefs ensuring that all the customer s requirements are clearly defined. Following the brief, liaise back to the customer if further information is still required. Once the job becomes an order, spec up the jobs using the Abaca system. Maintain and promote a friendly and accurate service to customers and colleagues alike. Provide Line Manager with support relating to all customer related issues and acting as their internal support when away from the office. Participate in face-to-face customer meetings including major business reviews and social events. Gain feedback from both internal and external customers on their supplier performance to assist improvements for the future. Champion internal and external customer needs within the pre-print business. To work in accordance with all company certifications. Actively engage and participate in all elements of Health and Safety requirements, whilst utilising the Health and Safety systems available. Skills, Knowledge & Experience Customer and colleague friendly in approach. Ability to work in a demanding customer facing role delivering against agreed deadlines and priorities. Excellent attention to detail and high work ethic. A good team player. Proficient in using Microsoft Office products such as Excel, Word, Outlook etc. PC literate. Ability to coordinate orders and communicate to both customers and the internal team. A desire to provide exceptional levels of service. Self-motivated. A will to help others. Ability to coordinate others in relation to customer activity. Excellent written and verbal communication skills and judgement of communication method applicable to individual circumstances. What's on offer 25 days annual leave (plus 8 statutory) as standard Contributory pension scheme (plus ad hoc access to independent financial advice) Training & development Free on-site parking Employee Assistance - 24/7 free & confidential support to both you and your family Access to on site mental health and wellbeing support Regular health assessments (role dependent) Cycle to work scheme Who are they? They are a market-leading manufacturer of sustainable paper-based packaging. They care deeply about the health, safety and wellbeing of their employees, the communities in which they operate, and the service provided to their customers. They have an incredibly loyal and capable workforce who they invest time in developing and encourage to reach their full potential; and you too could become a valued member of their family . They strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. They value different perspectives, skills and experiences and welcome applications from all communities. They are: A Disability Confident Employer and guarantee an interview to candidates who meet their essential criteria. Open to considering flexible working, such as part-time hours, hybrid working and other flexible options. Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for their valued colleagues.
Apr 17, 2024
Contractor
Customer Services Coordinator Corby, NN17 5JT Full Time / 18 Month Maternity Cover Do you want to work for a company who cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire? If yes, then read on to find out more about the job on offer. They currently have an exciting opportunity for a Customer Services Coordinator on a fixed term, 18-month contract, to join their team based at Pre-Print business in Corby. The role will form part of a small team reporting directly to the General Manager and the successful candidate will administer and communicate with customers relating to supply of pre-printed packaging. Working hours will be 09 00 on Monday to Thursday and 09 45 on Friday. The main duties will include: Receive and co-ordinate quotations and orders from customers from pricing through to delivery. Field telephone calls and emails from customers and Account Managers and collate information, solve problems, and answer queries. Liaise with internal departments (namely Production, Studio, Transport, Finance etc.) to ensure that customer deadlines are met. Raise new and repeat quotations for customers. With the help of the Customer Services Manager / Sales Manager / Business Manager, decide on pricing level ensuring logical price levels are maintained and accurate quotations are sent to customers. Raise orders, give instructions to production, receive, and solve enquiries, arrange re-costs, arrange deliveries, print quotes, keep accurate files, and ensure that all paperwork is up to date. Chase customers for information/approvals to ensure on-time delivery. Conduct artwork briefs ensuring that all the customer s requirements are clearly defined. Following the brief, liaise back to the customer if further information is still required. Once the job becomes an order, spec up the jobs using the Abaca system. Maintain and promote a friendly and accurate service to customers and colleagues alike. Provide Line Manager with support relating to all customer related issues and acting as their internal support when away from the office. Participate in face-to-face customer meetings including major business reviews and social events. Gain feedback from both internal and external customers on their supplier performance to assist improvements for the future. Champion internal and external customer needs within the pre-print business. To work in accordance with all company certifications. Actively engage and participate in all elements of Health and Safety requirements, whilst utilising the Health and Safety systems available. Skills, Knowledge & Experience Customer and colleague friendly in approach. Ability to work in a demanding customer facing role delivering against agreed deadlines and priorities. Excellent attention to detail and high work ethic. A good team player. Proficient in using Microsoft Office products such as Excel, Word, Outlook etc. PC literate. Ability to coordinate orders and communicate to both customers and the internal team. A desire to provide exceptional levels of service. Self-motivated. A will to help others. Ability to coordinate others in relation to customer activity. Excellent written and verbal communication skills and judgement of communication method applicable to individual circumstances. What's on offer 25 days annual leave (plus 8 statutory) as standard Contributory pension scheme (plus ad hoc access to independent financial advice) Training & development Free on-site parking Employee Assistance - 24/7 free & confidential support to both you and your family Access to on site mental health and wellbeing support Regular health assessments (role dependent) Cycle to work scheme Who are they? They are a market-leading manufacturer of sustainable paper-based packaging. They care deeply about the health, safety and wellbeing of their employees, the communities in which they operate, and the service provided to their customers. They have an incredibly loyal and capable workforce who they invest time in developing and encourage to reach their full potential; and you too could become a valued member of their family . They strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. They value different perspectives, skills and experiences and welcome applications from all communities. They are: A Disability Confident Employer and guarantee an interview to candidates who meet their essential criteria. Open to considering flexible working, such as part-time hours, hybrid working and other flexible options. Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for their valued colleagues.
We are currently recruiting for a Senior Quantity Surveyor to work for a well respected client on a permanent basis. Senior Quantity Surveyor Permanent Hybrid working (Mixture of Hinkley Point C, Immingham Office and WFH) Must be eligible for SC Clearance 10 x 12 hour days, 4 days off, or 39 hours Immingham or Home Working Purpose: The Quantity Surveyor has responsibility for the day to day commercial management of the contracts or sub contracts including variation and claims management change control and then to final account close out, including dispute resolution. Main Accountabilities & Competencies: Accountabilities Implementation of cost control and management systems across the project, First line review of the commercial conditions during the tender phase, build-up of cost estimates and risk reviews Implementation of contract specific commercial strategies, Contract management and administration Negotiation of sub contract packages, Lead and manage effective project contract and commercial change control Participate in regular project commercial reviews and audits, Preparation of the project commercial and cost reports Interface with customers and sub-contractors on main contract issues, Ensuring early warning of commercial problems and issues, Support development and review of project risk registers Identify and manage claims and variations to protect the commercial position and Manage dispute resolution Liasing with the Site team and be available for Weekly Site progress meetings. Competencies Able to budget, cost and price various products and services, Able to produce accurate financial reports and analysis, Able to effectively and efficiently produce and report cost and time within a project, Good understanding of how to achieve effective contract management Can effectively deal with change and claims, Able to analyse the Engineering and Construction project environment Understands project and contract terms and invoicing procedures, Shows awareness and monitoring of WIP, Can carry out a simple procurement exercises including setting evaluation criteria and ranking potential suppliers Good understanding of change management in relation to scope management, document control and version control, Understands the need for ethical working, values, integrity and codes of conduct and the need to observe these in the execution of work in a way that contributes to professionalism Has the ability to communicate project controls information effectively to a range of stakeholders including technical and non-technical audiences Has worked on Major Mechanical and Electrical Projects over 100 million plus. Can identify and quantify project-related risks and opportunities, Is able to recommend contingencies and/or mitigation of risks Is able to review information and identify: assumptions, gaps, conflicting data, ambiguities, actions to take to resolve the above, Good ability to produce a document that details the scope of the project Understands the implications of a sound approach to the development of and use of different types of breakdown and coding structures Prepare and present breakdown and coding structures that meet project requirements and are flexible, Able to gather and validate the information required to produce schedules Able to determine timescales for component activities and check that developed timescales are consistent with achieving the requirements, Able to develop basis of schedule/schedule narrative, Can develop the initial budget for control of work scope delivery using cost estimates, project schedules and breakdown structures Has an organised approach to the maintenance of project files, Has good attention to detail, Has good working knowledge of Microsoft Office i.e. Excel, Word, PowerPoint, Is confident to learn software tools to support project activities Key Indicators/Requirements Achievement of Key Performance Indicators and Service Level Agreements, as set by your line manager from time-to-time Satisfied clients, both internal and/or external, Timely completion of work & Quality of work Adherence to relevant Processes, Procedures & Policies, Professionalism, Integrity, Trust, Team Spirit and Caring Commercial & Risk Inform project manager of potential risks identified in a timely manner, Work within allocated CTR or allocated hours where applicable. Demonstrate clear understating of relevant commercial and budgetary landscape, Work to agreed plans, using initiative to identify improvements/savings Function as an ambassador for the Company, always presenting the right image to existing and potential clients To attend meetings and forums, representing the Company, Forge links and establish communication with relevant colleagues and other stakeholders. Health, Safety, Environment & Quality Inform line/project manager of potential project risks identified in a timely manner, Working within the Company's ISO9001:2008 quality systems Responsible for own safety at work, Consideration to be given to others in working environment Adhere to Company and client health and safety procedures, Comply with - and work to - relevant procedures, policies, processes, and standards, to meet the required level of quality in all outputs Zero non-conformances to all Company, client, and project specific quality and safety plans, Adherence to PPE requirements, where applicable. Technical Requirements Keep up to date with latest industry and functional standards, technology, and norms, Be familiar with all relevant systems, A good understanding of the availability and use of all relevant electronic tools and software. Full awareness and understanding of relevant legislation and standards, and their practical application, Awareness and understanding of all relevant Company Policies, processes, and procedures Must be able to obtain a basic Security Clearance If this role is of interest, please submit an up to date CV highlighting all relevant experience Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 17, 2024
Full time
We are currently recruiting for a Senior Quantity Surveyor to work for a well respected client on a permanent basis. Senior Quantity Surveyor Permanent Hybrid working (Mixture of Hinkley Point C, Immingham Office and WFH) Must be eligible for SC Clearance 10 x 12 hour days, 4 days off, or 39 hours Immingham or Home Working Purpose: The Quantity Surveyor has responsibility for the day to day commercial management of the contracts or sub contracts including variation and claims management change control and then to final account close out, including dispute resolution. Main Accountabilities & Competencies: Accountabilities Implementation of cost control and management systems across the project, First line review of the commercial conditions during the tender phase, build-up of cost estimates and risk reviews Implementation of contract specific commercial strategies, Contract management and administration Negotiation of sub contract packages, Lead and manage effective project contract and commercial change control Participate in regular project commercial reviews and audits, Preparation of the project commercial and cost reports Interface with customers and sub-contractors on main contract issues, Ensuring early warning of commercial problems and issues, Support development and review of project risk registers Identify and manage claims and variations to protect the commercial position and Manage dispute resolution Liasing with the Site team and be available for Weekly Site progress meetings. Competencies Able to budget, cost and price various products and services, Able to produce accurate financial reports and analysis, Able to effectively and efficiently produce and report cost and time within a project, Good understanding of how to achieve effective contract management Can effectively deal with change and claims, Able to analyse the Engineering and Construction project environment Understands project and contract terms and invoicing procedures, Shows awareness and monitoring of WIP, Can carry out a simple procurement exercises including setting evaluation criteria and ranking potential suppliers Good understanding of change management in relation to scope management, document control and version control, Understands the need for ethical working, values, integrity and codes of conduct and the need to observe these in the execution of work in a way that contributes to professionalism Has the ability to communicate project controls information effectively to a range of stakeholders including technical and non-technical audiences Has worked on Major Mechanical and Electrical Projects over 100 million plus. Can identify and quantify project-related risks and opportunities, Is able to recommend contingencies and/or mitigation of risks Is able to review information and identify: assumptions, gaps, conflicting data, ambiguities, actions to take to resolve the above, Good ability to produce a document that details the scope of the project Understands the implications of a sound approach to the development of and use of different types of breakdown and coding structures Prepare and present breakdown and coding structures that meet project requirements and are flexible, Able to gather and validate the information required to produce schedules Able to determine timescales for component activities and check that developed timescales are consistent with achieving the requirements, Able to develop basis of schedule/schedule narrative, Can develop the initial budget for control of work scope delivery using cost estimates, project schedules and breakdown structures Has an organised approach to the maintenance of project files, Has good attention to detail, Has good working knowledge of Microsoft Office i.e. Excel, Word, PowerPoint, Is confident to learn software tools to support project activities Key Indicators/Requirements Achievement of Key Performance Indicators and Service Level Agreements, as set by your line manager from time-to-time Satisfied clients, both internal and/or external, Timely completion of work & Quality of work Adherence to relevant Processes, Procedures & Policies, Professionalism, Integrity, Trust, Team Spirit and Caring Commercial & Risk Inform project manager of potential risks identified in a timely manner, Work within allocated CTR or allocated hours where applicable. Demonstrate clear understating of relevant commercial and budgetary landscape, Work to agreed plans, using initiative to identify improvements/savings Function as an ambassador for the Company, always presenting the right image to existing and potential clients To attend meetings and forums, representing the Company, Forge links and establish communication with relevant colleagues and other stakeholders. Health, Safety, Environment & Quality Inform line/project manager of potential project risks identified in a timely manner, Working within the Company's ISO9001:2008 quality systems Responsible for own safety at work, Consideration to be given to others in working environment Adhere to Company and client health and safety procedures, Comply with - and work to - relevant procedures, policies, processes, and standards, to meet the required level of quality in all outputs Zero non-conformances to all Company, client, and project specific quality and safety plans, Adherence to PPE requirements, where applicable. Technical Requirements Keep up to date with latest industry and functional standards, technology, and norms, Be familiar with all relevant systems, A good understanding of the availability and use of all relevant electronic tools and software. Full awareness and understanding of relevant legislation and standards, and their practical application, Awareness and understanding of all relevant Company Policies, processes, and procedures Must be able to obtain a basic Security Clearance If this role is of interest, please submit an up to date CV highlighting all relevant experience Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
E-trading Support Analyst - Financial Services - London - Permanent - hybrid (3 days office/2 days wfh) We are seeking a talented an experienced e-trading Support Analyst to join our client, a large commodities house based in city of london on a permanent basis. You should have experience of Bloomberg and/or Refinitive or Reuters platforms along with Linux and other support technologies. In this role, you will be responsible for providing technical support expertise for our eCommerce trading platforms. You will collaborate with cross-functional teams and end users to troubleshoot issues, vendor engagement, implement enhancements, and optimize the performance of the platform. The ideal candidate should have a strong background in eCommerce trading systems, possess excellent problem-solving skills, and be able to work in a fast-paced environment. Key Responsibilities: Pre-Trade System 2nd line application support out of London, for global regions Provide analysis, design & development for solutions to problems raised, following best practices. Identifying and communicating issues and risks to manager as appropriate in a timely manner. Support Level 1.5 teams with problem investigation, resolution and knowledge transfer as required. Pro-actively responding to the demands, challenges of Business and other IT Departments, prioritizing those solutions/demands and managing expectations of users/customers. Ensure the robustness of systems and procedures within eCommerce IT. Share knowledge and participate as a team member within eCommerce IT team. Participate in Functional and User Acceptance Testing for projects in the Bank that impact the eCommerce IT. Required Skills, Knowledge, Experience and Values: Bachelor's degree in computer science, information technology, or a related field. Relevant work experience may be considered in lieu of a degree. Proven experience in eCommerce/eMarkets support, preferably in a Smart Trade environment. Good working knowledge of trade processing, trade types, and straight-through processing. Experience with Linux Familiarity with API integrations and web services. Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues. Excellent communication skills and the ability to collaborate effectively with crossfunctional teams. Self-motivated and able to work independently as well as part of a team. Desirable Skills: Experience with Smart Trade concepts and technologies. Strong knowledge of eCommerce trading and market data platforms and technologies, such as Bloomberg, Refinitiv, and Ffastfill. Attention to detail and the ability to prioritize tasks in a fast paced environment. *Please note that this role will be working on a hybrid model of 3 days minimum in the office and 2 days wfh.* Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Apr 17, 2024
Full time
E-trading Support Analyst - Financial Services - London - Permanent - hybrid (3 days office/2 days wfh) We are seeking a talented an experienced e-trading Support Analyst to join our client, a large commodities house based in city of london on a permanent basis. You should have experience of Bloomberg and/or Refinitive or Reuters platforms along with Linux and other support technologies. In this role, you will be responsible for providing technical support expertise for our eCommerce trading platforms. You will collaborate with cross-functional teams and end users to troubleshoot issues, vendor engagement, implement enhancements, and optimize the performance of the platform. The ideal candidate should have a strong background in eCommerce trading systems, possess excellent problem-solving skills, and be able to work in a fast-paced environment. Key Responsibilities: Pre-Trade System 2nd line application support out of London, for global regions Provide analysis, design & development for solutions to problems raised, following best practices. Identifying and communicating issues and risks to manager as appropriate in a timely manner. Support Level 1.5 teams with problem investigation, resolution and knowledge transfer as required. Pro-actively responding to the demands, challenges of Business and other IT Departments, prioritizing those solutions/demands and managing expectations of users/customers. Ensure the robustness of systems and procedures within eCommerce IT. Share knowledge and participate as a team member within eCommerce IT team. Participate in Functional and User Acceptance Testing for projects in the Bank that impact the eCommerce IT. Required Skills, Knowledge, Experience and Values: Bachelor's degree in computer science, information technology, or a related field. Relevant work experience may be considered in lieu of a degree. Proven experience in eCommerce/eMarkets support, preferably in a Smart Trade environment. Good working knowledge of trade processing, trade types, and straight-through processing. Experience with Linux Familiarity with API integrations and web services. Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues. Excellent communication skills and the ability to collaborate effectively with crossfunctional teams. Self-motivated and able to work independently as well as part of a team. Desirable Skills: Experience with Smart Trade concepts and technologies. Strong knowledge of eCommerce trading and market data platforms and technologies, such as Bloomberg, Refinitiv, and Ffastfill. Attention to detail and the ability to prioritize tasks in a fast paced environment. *Please note that this role will be working on a hybrid model of 3 days minimum in the office and 2 days wfh.* Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Join a dynamic and dedicated local authority in West London on a mission to empower residents facing housing challenges. We are currently seeking a Temporary Accommodation Transition Team Leader to spearhead our Move On Team, comprising up to 6 direct reports. This role presents an excellent opportunity to enact tangible change within our community. Position Details: Pay Rates: 23.90 PAYE or Umbrella PAYE 29.80 Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Role Description: Summary: As the Temporary Accommodation Transition Team Leader, you will lead the establishment and continuous improvement of our Move On Team. This team is dedicated to assisting residents in temporary accommodation to secure suitable and affordable housing alternatives swiftly and effectively. Key Responsibilities: Proactive Support: Provide proactive assistance to residents in temporary accommodation, facilitating their transition to suitable and affordable housing options such as PRS, Social Housing, Supported Housing, Sheltered Housing, and Extra Care Sheltered. Operational Oversight: Manage the day-to-day operations of the Move On Team, including recruitment, induction, work allocation, and direct line management. Ensure consistent delivery of high-quality services in line with corporate and departmental procedures. Case Management: Oversee the Move On Team's caseload, ensuring compliance with legislation, safeguarding policies, and procedures. Conduct comprehensive assessments and develop resettlement plans to empower service users towards rapid move-on. Promotion of Housing Options: Advocate for suitable housing options and stay abreast of statutory changes and compliance requirements. Facilitate the transition of residents to alternative housing, effectively ending the council's homelessness duties. Required Skills and Qualifications: Leadership: Demonstrate the ability to engage, coach, and motivate teams, setting clear targets and expectations. Performance Management: Possess experience in effectively managing performance and providing constructive feedback. Collaboration: Ability to work collaboratively within the service and across other departments to achieve common goals. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
Apr 17, 2024
Seasonal
Join a dynamic and dedicated local authority in West London on a mission to empower residents facing housing challenges. We are currently seeking a Temporary Accommodation Transition Team Leader to spearhead our Move On Team, comprising up to 6 direct reports. This role presents an excellent opportunity to enact tangible change within our community. Position Details: Pay Rates: 23.90 PAYE or Umbrella PAYE 29.80 Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Role Description: Summary: As the Temporary Accommodation Transition Team Leader, you will lead the establishment and continuous improvement of our Move On Team. This team is dedicated to assisting residents in temporary accommodation to secure suitable and affordable housing alternatives swiftly and effectively. Key Responsibilities: Proactive Support: Provide proactive assistance to residents in temporary accommodation, facilitating their transition to suitable and affordable housing options such as PRS, Social Housing, Supported Housing, Sheltered Housing, and Extra Care Sheltered. Operational Oversight: Manage the day-to-day operations of the Move On Team, including recruitment, induction, work allocation, and direct line management. Ensure consistent delivery of high-quality services in line with corporate and departmental procedures. Case Management: Oversee the Move On Team's caseload, ensuring compliance with legislation, safeguarding policies, and procedures. Conduct comprehensive assessments and develop resettlement plans to empower service users towards rapid move-on. Promotion of Housing Options: Advocate for suitable housing options and stay abreast of statutory changes and compliance requirements. Facilitate the transition of residents to alternative housing, effectively ending the council's homelessness duties. Required Skills and Qualifications: Leadership: Demonstrate the ability to engage, coach, and motivate teams, setting clear targets and expectations. Performance Management: Possess experience in effectively managing performance and providing constructive feedback. Collaboration: Ability to work collaboratively within the service and across other departments to achieve common goals. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Overview Important: Due to the nature of the projects all applicants must be sole British national's and be able to obtain SC/DV clearance. Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Office site presence, anticipated 3 days onsite, depending on project needs. Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Key Responsibilities as a Project Manager: Be the primary customer contact. Successfully manage a portfolio of similar or related projects for a business stream achieving customer requirements along with meeting the business goals of schedule, budget, deliveries, risk management and winning new/follow on business. Monitor project performance against plan, cost and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance and risk reviews. Prioritise, identify and obtain the required resources, including facilities, tools and personnel to achieve successful project execution. Supply accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer interfaces, and communicate effectively to Senior Management, team members and peers to establish a common understanding of Project Scope and plan for successful programme execution. Motivate the team by communicating a shared vision, providing direction, setting goals and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Programme Manager in support of department activities. Experience in new product implementation new product development. Experience needed: Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery and in service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation and teamwork skills with a collaborative mindset. Excellent communication, influencing and persuading skills at all levels in the business. High commercial and business awareness, customer focus and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure and displays sound judgement at all times PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in the Defence / Aerospace or safety regulated environment would be advantageous. Experience in the following would be desirable: Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is highly desirable. Experience in the Naval / Maritime domain would be advantageous. For full information, please get in touch
Apr 17, 2024
Full time
Overview Important: Due to the nature of the projects all applicants must be sole British national's and be able to obtain SC/DV clearance. Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Office site presence, anticipated 3 days onsite, depending on project needs. Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Key Responsibilities as a Project Manager: Be the primary customer contact. Successfully manage a portfolio of similar or related projects for a business stream achieving customer requirements along with meeting the business goals of schedule, budget, deliveries, risk management and winning new/follow on business. Monitor project performance against plan, cost and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance and risk reviews. Prioritise, identify and obtain the required resources, including facilities, tools and personnel to achieve successful project execution. Supply accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer interfaces, and communicate effectively to Senior Management, team members and peers to establish a common understanding of Project Scope and plan for successful programme execution. Motivate the team by communicating a shared vision, providing direction, setting goals and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Programme Manager in support of department activities. Experience in new product implementation new product development. Experience needed: Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery and in service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation and teamwork skills with a collaborative mindset. Excellent communication, influencing and persuading skills at all levels in the business. High commercial and business awareness, customer focus and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure and displays sound judgement at all times PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in the Defence / Aerospace or safety regulated environment would be advantageous. Experience in the following would be desirable: Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is highly desirable. Experience in the Naval / Maritime domain would be advantageous. For full information, please get in touch
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. (Desirable) Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Apr 17, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. (Desirable) Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sir Robert McAlpine are looking to recruit a highly experienced Building Services Manager for a £250m project in Bristol. Why join us? For over 155 years Sir Robert McAlpine has worked at the forefront of the construction world - gaining a reputation for engineering excellence and the respectful, honourable way of doing what we do. Our achievements through the decades are down to the people we employ and the opportunities we give them to succeed. With so many stand-out projects and opportunities ahead, now is the perfect time to join our family-owned business, and proudly build Britain's future heritage with us. The Building Services Manager role: A key member of the project team reporting to the Project Director you will be responsible for the successful delivery of the MEP package from construction, commissioning through to handover. ME&PH services vary from project to project but may include lifts, statutory services, sprinklers, specialist sound, communication and theatre lighting, pool water systems, water treatment, specialist gases, renewable Energy systems and mechanical or manufacturing process systems. You will be expected to use your technical, commercial, contractual, programming and time awareness skills as part of a project team, to deliver design, construction and commissioning solutions that meet our contractual obligations, making due allowance for the proposed construction budget, methodology and programme, whilst also ensuring that installations are of the right quality and recognise current legislation, standards and codes of practice. Review sub-contractor drawings and technical submissions for compliance, buildability & commisionability in line with ERs, Regulations and Standards including BREEAM, CIBSE and BSRIA design guides and codes of practice. Assist project team with management of co-ordination between ME&PH package works and other works packages on site with regards to hold points and sign off for ceiling, wall and floor closures etc. Attend regular commissioning meetings. Assist in ensuring timely clearance of any defects and snagging. Your profile: Experience covering design, construction and commissioning stages of complex projects You must have high technical expertise in MEP services including process engineering HNC or Degree in Building Services or related field. Experienced at working in 3D and with off-site manufacturing approached. Good knowledge of HTMs & HBMs. Competent in use of 4projects or similar Common Data Environment Knowledge of software including AutoCAD and BIM Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 17, 2024
Full time
Sir Robert McAlpine are looking to recruit a highly experienced Building Services Manager for a £250m project in Bristol. Why join us? For over 155 years Sir Robert McAlpine has worked at the forefront of the construction world - gaining a reputation for engineering excellence and the respectful, honourable way of doing what we do. Our achievements through the decades are down to the people we employ and the opportunities we give them to succeed. With so many stand-out projects and opportunities ahead, now is the perfect time to join our family-owned business, and proudly build Britain's future heritage with us. The Building Services Manager role: A key member of the project team reporting to the Project Director you will be responsible for the successful delivery of the MEP package from construction, commissioning through to handover. ME&PH services vary from project to project but may include lifts, statutory services, sprinklers, specialist sound, communication and theatre lighting, pool water systems, water treatment, specialist gases, renewable Energy systems and mechanical or manufacturing process systems. You will be expected to use your technical, commercial, contractual, programming and time awareness skills as part of a project team, to deliver design, construction and commissioning solutions that meet our contractual obligations, making due allowance for the proposed construction budget, methodology and programme, whilst also ensuring that installations are of the right quality and recognise current legislation, standards and codes of practice. Review sub-contractor drawings and technical submissions for compliance, buildability & commisionability in line with ERs, Regulations and Standards including BREEAM, CIBSE and BSRIA design guides and codes of practice. Assist project team with management of co-ordination between ME&PH package works and other works packages on site with regards to hold points and sign off for ceiling, wall and floor closures etc. Attend regular commissioning meetings. Assist in ensuring timely clearance of any defects and snagging. Your profile: Experience covering design, construction and commissioning stages of complex projects You must have high technical expertise in MEP services including process engineering HNC or Degree in Building Services or related field. Experienced at working in 3D and with off-site manufacturing approached. Good knowledge of HTMs & HBMs. Competent in use of 4projects or similar Common Data Environment Knowledge of software including AutoCAD and BIM Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Job Title: IM&T Leader - Service Delivery Location : Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary : £60,000 + dependant on skills and experience What you'll be doing: Act as a Service Architect for the Product Fulfilment function within IM&T Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion for Continual Service Improvement and Service Automation Minimise Service Related Risks You'll also have people manager responsibilities in this role Your skills and experiences: Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Able to hold delivery projects to account for Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T Product Fulfilment team: As an Information Management & Technology (IM&T) Leader you will act as a Service Architect for the Product Fulfilment function, building out the capability. This is exciting opportunity as you will be involved in some most complex projects and using variety of modern tools. You will have career development opportunities depending on career aspirations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Apr 17, 2024
Full time
Job Title: IM&T Leader - Service Delivery Location : Barrow, potential for remote working. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary : £60,000 + dependant on skills and experience What you'll be doing: Act as a Service Architect for the Product Fulfilment function within IM&T Orchestrate Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion for Continual Service Improvement and Service Automation Minimise Service Related Risks You'll also have people manager responsibilities in this role Your skills and experiences: Wide Experience of all aspects of Service Delivery ideally within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Able to hold delivery projects to account for Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IM&T Product Fulfilment team: As an Information Management & Technology (IM&T) Leader you will act as a Service Architect for the Product Fulfilment function, building out the capability. This is exciting opportunity as you will be involved in some most complex projects and using variety of modern tools. You will have career development opportunities depending on career aspirations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
As a Specialist Solutions Engineer (SSE), you will guide customers in building big data solutions on Databricks that span a large variety of use cases. These are customer-facing roles, working with and supporting the Solution Architects, requiring hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through the design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of speciality - whether that be performance tuning, machine learning, industry expertise, or more. You will be reporting to Manager, Field Engineering (Specialist Team) The impact you will have: Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment Architect production-level workloads, including end-to-end pipeline load performance testing and optimisation Provide technical expertise in an area such as data management, cloud platforms, data science, machine learning, or architecture Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures Improve community adoption (through tutorials, training, hackathons, conference presentations) Contribute to the Databricks Community What we look for: Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, I am looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills You will have experience in a technical role involving the design, implementation, and operationalisation of Machine Learning models in production Passion for collaboration, life-long learning, and driving business value through ML Hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning solutions on AWS, Azure, or GCP Experience building Machine Learning solutions on cloud infrastructure and services, such as AWS, Azure, or GCP leveraging a strong understanding of: Model development including building, training, tuning, and evaluation processes Different types of ML algorithms and methods, including supervised and unsupervised machine learning, and Deep Learning methods MLOps concepts cover model monitoring, tracking, management, model serving & deployment, and other aspects of productionising ML pipelines in distributed data processing environments using tools like MLflow Ability to design highly performant, scalable, and cost-effective cloud-based data & ML solutions, such as distributed training and inference processes on GPU clusters. Experience with big data technologies such as Spark/Delta, Hadoop, NoSQL, MPP, and OLAP. Deep knowledge of development tools and best practices for engineers including CI/CD, unit and integration testing, and automation and orchestration Proven ability to maintain and extend production data systems to evolve with complex needs Strong programming experience in Python and potentially R This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed. Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 17, 2024
Full time
As a Specialist Solutions Engineer (SSE), you will guide customers in building big data solutions on Databricks that span a large variety of use cases. These are customer-facing roles, working with and supporting the Solution Architects, requiring hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through the design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of speciality - whether that be performance tuning, machine learning, industry expertise, or more. You will be reporting to Manager, Field Engineering (Specialist Team) The impact you will have: Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment Architect production-level workloads, including end-to-end pipeline load performance testing and optimisation Provide technical expertise in an area such as data management, cloud platforms, data science, machine learning, or architecture Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures Improve community adoption (through tutorials, training, hackathons, conference presentations) Contribute to the Databricks Community What we look for: Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, I am looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills You will have experience in a technical role involving the design, implementation, and operationalisation of Machine Learning models in production Passion for collaboration, life-long learning, and driving business value through ML Hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning solutions on AWS, Azure, or GCP Experience building Machine Learning solutions on cloud infrastructure and services, such as AWS, Azure, or GCP leveraging a strong understanding of: Model development including building, training, tuning, and evaluation processes Different types of ML algorithms and methods, including supervised and unsupervised machine learning, and Deep Learning methods MLOps concepts cover model monitoring, tracking, management, model serving & deployment, and other aspects of productionising ML pipelines in distributed data processing environments using tools like MLflow Ability to design highly performant, scalable, and cost-effective cloud-based data & ML solutions, such as distributed training and inference processes on GPU clusters. Experience with big data technologies such as Spark/Delta, Hadoop, NoSQL, MPP, and OLAP. Deep knowledge of development tools and best practices for engineers including CI/CD, unit and integration testing, and automation and orchestration Proven ability to maintain and extend production data systems to evolve with complex needs Strong programming experience in Python and potentially R This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed. Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Are you ready to make a significant impact in the dental sector? Scottish Dental Care Group is seeking an experienced and strategic-minded Operations Manager to lead our operational functions. This pivotal role requires a visionary leader with exceptional organisational skills and a passion for driving efficiency and effectiveness across all departments. Reporting Structure: The Operations Manager will report directly to the Director of Operations and collaborate closely with senior management to ensure the company's operational success and growth. Key Responsibilities: Operational Strategy and Planning: Develop and implement comprehensive operational structures and strategies aligned with the company's objectives. Team Leadership and Management: Provide mentorship and guidance to operational teams, fostering a culture of accountability and innovation. Cross-Functional Collaboration: Work closely with other departments to align operational activities with business needs. Resource Allocation and Budgeting: Manage operational budgets and allocate resources effectively to meet clinical needs while maintaining financial targets. Process Improvement: Identify areas for optimization and implement best practices to streamline operations. Risk Management and Compliance: Ensure compliance with industry regulations and implement safety protocols. Performance Monitoring and Reporting: Develop performance dashboards and reports to track operational metrics and provide insights to the executive team. Clinicians and Supplier Management: Establish and maintain relationships with clinicians and suppliers to ensure efficient operations. Health and Safety Compliance: Implement safety protocols to maintain a safe working environment. Operational Capital and Replacement Controls: Manage capital costs and ensure budget adherence. Drive ESG Initiatives: Integrate sustainable practices into facility management to reduce environmental impact. Qualifications and Skills: GDC registration up to date Bachelor's or Master's degree in Business Administration or Operations Management 5 years of experience in a senior operational leadership role within the dental sector Strong leadership and people management skills Excellent analytical and decision-making abilities Proficiency in data analysis tools and software Outstanding communication and interpersonal skills Strategic mindset with strong business acumen Knowledge of industry regulations and compliance standards Salary and Benefits: Competitive Salary and Incentive Scheme Contributory pension scheme 28 days holiday including public holidays plus birthday as holiday Use of company car Up to 20% annual bonus based on delivering key objectives and business delivering budgeted EBITDA About Scottish Dental Care Group: Scottish Dental Care Group is a leading player in Scotland's dental sector, with 20 practices across the country. Committed to providing high-quality dental care, our practices serve around 200,000 patients and offer a broad mix of treatments, including NHS services and private care. Visit our websites to learn more: Scottish Dental Care and Advanced Dentistry. Equal Opportunity Employer: Scottish Dental Care Group is an equal opportunity employer and values diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and provide equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy, or maternity, marital or civil partner status, disability, age, or nationality. Apply now and be part of our dynamic team shaping the future of dental care in Scotland!
Apr 17, 2024
Full time
Are you ready to make a significant impact in the dental sector? Scottish Dental Care Group is seeking an experienced and strategic-minded Operations Manager to lead our operational functions. This pivotal role requires a visionary leader with exceptional organisational skills and a passion for driving efficiency and effectiveness across all departments. Reporting Structure: The Operations Manager will report directly to the Director of Operations and collaborate closely with senior management to ensure the company's operational success and growth. Key Responsibilities: Operational Strategy and Planning: Develop and implement comprehensive operational structures and strategies aligned with the company's objectives. Team Leadership and Management: Provide mentorship and guidance to operational teams, fostering a culture of accountability and innovation. Cross-Functional Collaboration: Work closely with other departments to align operational activities with business needs. Resource Allocation and Budgeting: Manage operational budgets and allocate resources effectively to meet clinical needs while maintaining financial targets. Process Improvement: Identify areas for optimization and implement best practices to streamline operations. Risk Management and Compliance: Ensure compliance with industry regulations and implement safety protocols. Performance Monitoring and Reporting: Develop performance dashboards and reports to track operational metrics and provide insights to the executive team. Clinicians and Supplier Management: Establish and maintain relationships with clinicians and suppliers to ensure efficient operations. Health and Safety Compliance: Implement safety protocols to maintain a safe working environment. Operational Capital and Replacement Controls: Manage capital costs and ensure budget adherence. Drive ESG Initiatives: Integrate sustainable practices into facility management to reduce environmental impact. Qualifications and Skills: GDC registration up to date Bachelor's or Master's degree in Business Administration or Operations Management 5 years of experience in a senior operational leadership role within the dental sector Strong leadership and people management skills Excellent analytical and decision-making abilities Proficiency in data analysis tools and software Outstanding communication and interpersonal skills Strategic mindset with strong business acumen Knowledge of industry regulations and compliance standards Salary and Benefits: Competitive Salary and Incentive Scheme Contributory pension scheme 28 days holiday including public holidays plus birthday as holiday Use of company car Up to 20% annual bonus based on delivering key objectives and business delivering budgeted EBITDA About Scottish Dental Care Group: Scottish Dental Care Group is a leading player in Scotland's dental sector, with 20 practices across the country. Committed to providing high-quality dental care, our practices serve around 200,000 patients and offer a broad mix of treatments, including NHS services and private care. Visit our websites to learn more: Scottish Dental Care and Advanced Dentistry. Equal Opportunity Employer: Scottish Dental Care Group is an equal opportunity employer and values diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and provide equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy, or maternity, marital or civil partner status, disability, age, or nationality. Apply now and be part of our dynamic team shaping the future of dental care in Scotland!
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Apr 17, 2024
Full time
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
End Date Sunday 28 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Senior Manager, Operations Development SALARY:£73,262 - £94,809 LOCATION:Bristol HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity As the Senior Manager for Operations Development, you'll be the primary interface between Banking Operations - a Business Unit of 1,000 customer-facing banking specialists who set-up and maintain banking products and services for business customers - and the Platform Teams who deliver strategic change. We're seeking to recruit a strategic problem solver who is passionate about delivering service excellence, knowledgeable about harnessing technology to meet customer needs, and committed to optimising both customer experience and business benefits from our extensive change agenda. Ideally you'll have extensive leadership and operations experience, advanced partnering management and influencing capabilities and comprehensive knowledge of continuous improvement methodologies. What you ll be doing: Shaping the servicing vision, journey design and operating model for Banking Operations to enhance our customer service, operational productivity and colleague experience Working collaboratively to transform Banking Operations and the way in which we service our business customers, influencing outcomes and interlocking plans with a wide range of other areas across Business & Commercial Banking (BCB) and Corporate & Institutional Banking (CIB) including Platform Teams, Digital Banking Analytics and Propositions, Relationship Management and Chief Controls Office Member of the Banking Operations Leadership team, leading a range of activities across Banking Operations to support our People, Customer and Risk agenda, with particular focus on driving a growth mindset and customer obsession. Why Lloyds Banking Group We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need An experienced Change Manager with proven track record of change delivery in a complex, multi-dimensional, customer-facing environment A strategic mind, with proven ability to understand the impacts large scale strategic change, translate complex business requirements into a clear operating model and turn strategy into actionable plans Experience of continuous improvement and change methodologies including Agile, Systems Thinking, Lean and Six Sigma workflow management tools Understanding of large scale operational management, including strategies to positively influence operational metrics and operational risk management Excellent partner management skills, with capability to build and maintain strong working relationships and communicate effectively at all levels and across different audiences A structured, methodical problem solver who successfully influences business decisions by providing insightful information, guidance and advice An inspiring leader, adept at building trust and delivering through others Ability to excel under pressure, managing multiple priorities within tight timescales Personal resilience and persistence, ensuring that high quality results and consistently delivered. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours.Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 17, 2024
Full time
End Date Sunday 28 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Senior Manager, Operations Development SALARY:£73,262 - £94,809 LOCATION:Bristol HOURS:Full-Time WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity As the Senior Manager for Operations Development, you'll be the primary interface between Banking Operations - a Business Unit of 1,000 customer-facing banking specialists who set-up and maintain banking products and services for business customers - and the Platform Teams who deliver strategic change. We're seeking to recruit a strategic problem solver who is passionate about delivering service excellence, knowledgeable about harnessing technology to meet customer needs, and committed to optimising both customer experience and business benefits from our extensive change agenda. Ideally you'll have extensive leadership and operations experience, advanced partnering management and influencing capabilities and comprehensive knowledge of continuous improvement methodologies. What you ll be doing: Shaping the servicing vision, journey design and operating model for Banking Operations to enhance our customer service, operational productivity and colleague experience Working collaboratively to transform Banking Operations and the way in which we service our business customers, influencing outcomes and interlocking plans with a wide range of other areas across Business & Commercial Banking (BCB) and Corporate & Institutional Banking (CIB) including Platform Teams, Digital Banking Analytics and Propositions, Relationship Management and Chief Controls Office Member of the Banking Operations Leadership team, leading a range of activities across Banking Operations to support our People, Customer and Risk agenda, with particular focus on driving a growth mindset and customer obsession. Why Lloyds Banking Group We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need An experienced Change Manager with proven track record of change delivery in a complex, multi-dimensional, customer-facing environment A strategic mind, with proven ability to understand the impacts large scale strategic change, translate complex business requirements into a clear operating model and turn strategy into actionable plans Experience of continuous improvement and change methodologies including Agile, Systems Thinking, Lean and Six Sigma workflow management tools Understanding of large scale operational management, including strategies to positively influence operational metrics and operational risk management Excellent partner management skills, with capability to build and maintain strong working relationships and communicate effectively at all levels and across different audiences A structured, methodical problem solver who successfully influences business decisions by providing insightful information, guidance and advice An inspiring leader, adept at building trust and delivering through others Ability to excel under pressure, managing multiple priorities within tight timescales Personal resilience and persistence, ensuring that high quality results and consistently delivered. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours.Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Associate ER Advisor I am working with a Public Sector Organisation based in Redhill, Surrey who are looking for an ER Advisor for 3 Months Initially. The role is full time, to start ASAP and paying up to 18 PAYE per hour. Job Purpose To support the Senior Employee Relations Advisor in delivering a fully comprehensive, high quality and timely Employee Relations (ER) support service, via the internal ER Advisory team, to the Trust. To support the Senior Employee Relations Advisor in ensuring comprehensive management of employee relations cases, for both medical and non-medical staff, providing a professional service that meets all legislative and policy requirements. To ensure all record systems and paperwork relating to cases are up to date and accurate at all times, and reportable through regular comprehensive management information To work collaboratively with Workforce Management to ensure that Workforce policies, relating to ER processes, are regularly reviewed and updated. To work with the Senior Employee Relations Advisor to further develop case monitoring mechanisms against which the ER Advisory team can measure and improve performance. To deputise for the Senior Employee Relations Advisor as and when required. To undertake specific project work, as and when directed, ensuring that project outcomes are relevant, effective and delivered within defined timescales. Project work will involve research, complex communication, consultation and/or negotiation, planning, implementation and evaluation. Duties and Responsibilities To provide professional ER advice and support to managers in all areas of employment relations such as grievance, disciplinary, absence management and Respect (anti- harassment) procedures - ensuring that problems are identified and resolved quickly, effectively and fairly and that throughout all processes there is comprehensive and effective communication with staff and their representatives. To advise managers and staff on the interpretation and application of employee relations terms and conditions of service and Trust policies. To advise and support managers to undertake formal investigations, including decisions on suspensions/exclusions and advising on the authorisation process ensuring a fair and consistent approach which balances risk, patient safety and operational priorities. Periodical review of Frequently Asked Questions (FAQs) on the Trust Intranet. To support the manager in the development of the investigation report and support the presentation of the findings at the hearing. To coach the manager through this process. To attend formal ER meetings as appropriate and advise managers on documentation and correspondence; ensuring consistency, accuracy and best practice. To support the Senior Employee Relations Advisor and HR Business Partners with the effective management of, and preparation for, Employment Tribunal claims, undertaking relevant duties as delegated to them. To support the Senior Employee Relations Advisor to produce and monitor monthly employment relations data for key performance indicators. To support the interpretation of this information, identify any problem areas and work with Trust managers to address them. To maintain the Employee Relations information management system, by ensuring it is regularly updated and accurate. To deliver training to staff and managers on the implementation of Employee Relations Policies. To support the Senior Employee Relations Advisor to provide monthly feedback reports on employee relations activity to the Workforce senior team. Lead on supporting managers to proactively manage short term sickness cases, by reviewing reports sent to managers identifying cases that have triggered under the Trust's sickness absence policy. To work to strict deadlines and prioritise many conflicting demands on workload. To provide professional advice and support as a full Panel member in employment related hearings, providing guidance to managers to determine appropriate action in line with Trust policies, legislation and best practice. To be familiar with the Trust's computerised Employee Relations and ESR information record systems and input and retrieve information as required. To keep up to date with current employment law legislation and best practice, and contribute to the process of updating and revising Trust policies and procedures where required and ensuring that managers are aware of such changes. Knowledge & Skills Knowledge and experience of working within a team environment. Experience of advising managers on the application of employment policies and handling a wide range of ER casework. Experience of advising managers on sickness absence case. Experience of persuading and influencing others when ideas and advice are challenged. Considerable experience in an operational HR environment. Experience with supporting managers in general employee relations issues. Evidence of developing and maintaining positive partnerships with trade union representatives and senior managers Excellent understanding of employment law and how this relates to Employment Relations practice. Proven knowledge of employee relations, employment legislation and HR best practice. Keyboard skills, to effectively use Excel, Word, PowerPoint and database software for business reporting and analysis of information Please only apply for this post if you are an experienced ER Advisor and available to start on no more than a week's notice. Thank you Priyanka Sharma(Eden Brown Synergy) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Apr 17, 2024
Seasonal
Associate ER Advisor I am working with a Public Sector Organisation based in Redhill, Surrey who are looking for an ER Advisor for 3 Months Initially. The role is full time, to start ASAP and paying up to 18 PAYE per hour. Job Purpose To support the Senior Employee Relations Advisor in delivering a fully comprehensive, high quality and timely Employee Relations (ER) support service, via the internal ER Advisory team, to the Trust. To support the Senior Employee Relations Advisor in ensuring comprehensive management of employee relations cases, for both medical and non-medical staff, providing a professional service that meets all legislative and policy requirements. To ensure all record systems and paperwork relating to cases are up to date and accurate at all times, and reportable through regular comprehensive management information To work collaboratively with Workforce Management to ensure that Workforce policies, relating to ER processes, are regularly reviewed and updated. To work with the Senior Employee Relations Advisor to further develop case monitoring mechanisms against which the ER Advisory team can measure and improve performance. To deputise for the Senior Employee Relations Advisor as and when required. To undertake specific project work, as and when directed, ensuring that project outcomes are relevant, effective and delivered within defined timescales. Project work will involve research, complex communication, consultation and/or negotiation, planning, implementation and evaluation. Duties and Responsibilities To provide professional ER advice and support to managers in all areas of employment relations such as grievance, disciplinary, absence management and Respect (anti- harassment) procedures - ensuring that problems are identified and resolved quickly, effectively and fairly and that throughout all processes there is comprehensive and effective communication with staff and their representatives. To advise managers and staff on the interpretation and application of employee relations terms and conditions of service and Trust policies. To advise and support managers to undertake formal investigations, including decisions on suspensions/exclusions and advising on the authorisation process ensuring a fair and consistent approach which balances risk, patient safety and operational priorities. Periodical review of Frequently Asked Questions (FAQs) on the Trust Intranet. To support the manager in the development of the investigation report and support the presentation of the findings at the hearing. To coach the manager through this process. To attend formal ER meetings as appropriate and advise managers on documentation and correspondence; ensuring consistency, accuracy and best practice. To support the Senior Employee Relations Advisor and HR Business Partners with the effective management of, and preparation for, Employment Tribunal claims, undertaking relevant duties as delegated to them. To support the Senior Employee Relations Advisor to produce and monitor monthly employment relations data for key performance indicators. To support the interpretation of this information, identify any problem areas and work with Trust managers to address them. To maintain the Employee Relations information management system, by ensuring it is regularly updated and accurate. To deliver training to staff and managers on the implementation of Employee Relations Policies. To support the Senior Employee Relations Advisor to provide monthly feedback reports on employee relations activity to the Workforce senior team. Lead on supporting managers to proactively manage short term sickness cases, by reviewing reports sent to managers identifying cases that have triggered under the Trust's sickness absence policy. To work to strict deadlines and prioritise many conflicting demands on workload. To provide professional advice and support as a full Panel member in employment related hearings, providing guidance to managers to determine appropriate action in line with Trust policies, legislation and best practice. To be familiar with the Trust's computerised Employee Relations and ESR information record systems and input and retrieve information as required. To keep up to date with current employment law legislation and best practice, and contribute to the process of updating and revising Trust policies and procedures where required and ensuring that managers are aware of such changes. Knowledge & Skills Knowledge and experience of working within a team environment. Experience of advising managers on the application of employment policies and handling a wide range of ER casework. Experience of advising managers on sickness absence case. Experience of persuading and influencing others when ideas and advice are challenged. Considerable experience in an operational HR environment. Experience with supporting managers in general employee relations issues. Evidence of developing and maintaining positive partnerships with trade union representatives and senior managers Excellent understanding of employment law and how this relates to Employment Relations practice. Proven knowledge of employee relations, employment legislation and HR best practice. Keyboard skills, to effectively use Excel, Word, PowerPoint and database software for business reporting and analysis of information Please only apply for this post if you are an experienced ER Advisor and available to start on no more than a week's notice. Thank you Priyanka Sharma(Eden Brown Synergy) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Customer Service Representative On-going temporary contract Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15 12.89 per hour Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. We have a great opportunity for a Customer Service Representative to work for a leading global company based in Dunstable. Responsibilities: Customer Service Representative Process sales and invoices so that customer orders are dispatched, invoiced, and paid. accurately and on time in relevant system according to defined process and standards. (order to billing). Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately. (after sales). Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints. Make standard calculations to accurately compile and report statistics. Enter data into databases or other computerized systems to maintain up-to-date customer records; to track the status of orders, deliveries or activities; and to generate sales reports and statistics. Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements if required. Deliver high level of service to customer base at all times. Perform all required customer service activities, efficiently and accurately, on a day-to-day basis, according to company procedures and guidelines. To provide accurate volume forecasts for designated area of responsibility. Providing an excellent first point of contact for the customers, pro-actively and securely, using all available means of communication. Internal account handling duties as defined. To provide performance analysis to Account Managers, customers & management as required. Attend & contribute to sales meetings as required. Attend & contribute to customer meetings as required. Skills / Attributes: Customer Service Representative Good communication skills written and verbal Excellent attention to detail Self-motivated & able to work on own initiative Able to multi-task and manage a busy workload Ability to work under pressure in a calm / professional manner Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT, Industrial and Technical sectors. For information on other roles, we have available please call (phone number removed) for further details.
Apr 17, 2024
Seasonal
Customer Service Representative On-going temporary contract Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15 12.89 per hour Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. We have a great opportunity for a Customer Service Representative to work for a leading global company based in Dunstable. Responsibilities: Customer Service Representative Process sales and invoices so that customer orders are dispatched, invoiced, and paid. accurately and on time in relevant system according to defined process and standards. (order to billing). Answer internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately. (after sales). Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints. Make standard calculations to accurately compile and report statistics. Enter data into databases or other computerized systems to maintain up-to-date customer records; to track the status of orders, deliveries or activities; and to generate sales reports and statistics. Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements if required. Deliver high level of service to customer base at all times. Perform all required customer service activities, efficiently and accurately, on a day-to-day basis, according to company procedures and guidelines. To provide accurate volume forecasts for designated area of responsibility. Providing an excellent first point of contact for the customers, pro-actively and securely, using all available means of communication. Internal account handling duties as defined. To provide performance analysis to Account Managers, customers & management as required. Attend & contribute to sales meetings as required. Attend & contribute to customer meetings as required. Skills / Attributes: Customer Service Representative Good communication skills written and verbal Excellent attention to detail Self-motivated & able to work on own initiative Able to multi-task and manage a busy workload Ability to work under pressure in a calm / professional manner Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT, Industrial and Technical sectors. For information on other roles, we have available please call (phone number removed) for further details.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Location - Reading / Basingstoke Area Salary - Starting from £44,990, depending on skills and experience. Closing date - 29th April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work). Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Lead the delivery of Quality within the areas they represent. Lead the Quality team in support of development of staff, the expansion of Quality data and improvements in overall Quality performance. Aim to expand the scope, deployment and diversity of the Quality team they represent. Key Accountabilities: Planning and managing of Quality resource, within the area they represent and working within an agreed framework. Provide specialist expertise in the application and deployment of Quality tools and metrics within their represented area. Advises on the application of the Quality Management System and it application within the workplace. Provision of technical review and guidance on training and development requirements of the team. All - maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Leading subject matter expertise in the fields pertinent to their role within Quality. Lead and develop a technical multi-functional team to resolve problems when required by the area they represent. Plan and deliver technical assessments using appropriate methodologies and contributing to capability development. Plan and implement development of tools, techniques and validation methods to ensure Right First Time methodology. Plan and participation in improvement activities, and completion of Quality analysis, where appropriate. Engagement with relevant stakeholders across AWE, the UK and our international partners in pursuit of continuous improvement. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Location - Reading / Basingstoke Area Salary - Starting from £44,990, depending on skills and experience. Closing date - 29th April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work). Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Lead the delivery of Quality within the areas they represent. Lead the Quality team in support of development of staff, the expansion of Quality data and improvements in overall Quality performance. Aim to expand the scope, deployment and diversity of the Quality team they represent. Key Accountabilities: Planning and managing of Quality resource, within the area they represent and working within an agreed framework. Provide specialist expertise in the application and deployment of Quality tools and metrics within their represented area. Advises on the application of the Quality Management System and it application within the workplace. Provision of technical review and guidance on training and development requirements of the team. All - maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Leading subject matter expertise in the fields pertinent to their role within Quality. Lead and develop a technical multi-functional team to resolve problems when required by the area they represent. Plan and deliver technical assessments using appropriate methodologies and contributing to capability development. Plan and implement development of tools, techniques and validation methods to ensure Right First Time methodology. Plan and participation in improvement activities, and completion of Quality analysis, where appropriate. Engagement with relevant stakeholders across AWE, the UK and our international partners in pursuit of continuous improvement. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.