Chief Executive Officer - SS Great Britain Trust Job Title: Chief Executive Officer Salary: £100,000 Hours: Full time Location: SS Great Britain, Bristol Closing date: 12:00 pm 25 March 2024 The Trust The vision of the SS Great Britain Trust is to protect the legacy of Brunel and the SS Great Britain and inspire engineers and entrepreneurs of the future. Brunel's SS Great Britain tells the incredible story of one of Britain's greatest engineers and one of the most important ships in maritime history. In 1970, the SS Great Britain Project brought the rusting shell of the SS Great Britain home from the Falkland Islands, braving 8,000 miles of stormy sea, in an attempt to save it from ruin and keep its story alive. That 'project' became the SS Great Britain Trust, and today we continue to care for the ship and Brunel collections for the good of everybody, for all time. Brunel's SS Great Britain is now Bristol's number one visitor attraction, with two museums and the lovingly restored Victorian ship, a leading research centre, a wedding venue and a purpose-built conference facility. The SS Great Britain Trust is a member of the Association of Independent Museums and Association of Leading Visitor Attractions (ALVA). The Trust has won more than 50 awards including 'Permanent Exhibition of the Year' Museums + Heritage Awards 2019; 'Best UK & Ireland Tourism Project' British Guild of Travel Writers Awards 2018; 'Europe's Most Welcoming Museum' EMYA 2019. Goals, Mission, Values, Equality, Inclusion, Diversity and Global Citizenship The SS Great Britain Trust is a dedicated education charity (No.262158) that cares for Brunel's SS Great Britain and the national Brunel Collection within a 19th century dockyard complex in Bristol. It is accredited as a museum, and its collections are Designated as of national importance by Arts Council England. It preserves the SS Great Britain and two related museums, and cares for the collections and library from the Brunel Institute, in a partnership with the University of Bristol. The Trust tells the stories of many people from history in order to enthuse people and help elucidate understanding of our past and our future. It has a particular focus on inspiring young people, using the legacy of Isambard Kingdom Brunel, with contemporary science and engineering and helping them understand not only the world today but their own potential within it. The Trust has recently become responsible for the Albion Dock, a former part of the Hill/Hilhouse shipyard built in 1820, but using investment from the shipbuilding Hilhouse family who built many ships in the 18th century for Bristol merchants trading with the East and West Indies. The Role & Responsibilities CHIEF EXECUTIVE OFFICER Purpose Lead organisation to: Deliver on the Trust's charitable and commercial aims to sustain the trust, to conserve the ship, its narrative, and collections for the future. Execute and develop the organisation's existing strategy which includes review, sequencing, delivery and publicly championing the Albion project. Key Responsibilities Works with and on behalf of the Board of Trustees to ensure the Trust utilises its resources to deliver optimum charitable activity. Bring together, articulate and advocate for the future vision and strategy of the Trust. Oversee, champion and act as ambassador for the delivery of the Albion project over the next 10 years. Grow and develop the organisation to ensure that it is financially sustainable for the future Lead as an outward facing spokesperson for the Trust, fostering and optimising relationships with all external stakeholders, sector peers and the public and advocating with them on behalf of the Trust. Key external stakeholders include Bristol City Council, WECA, NHLF, Arts Council England, University of Bristol, UWE, local politicians, and various museum associations. Take a lead role in securing funding for the Trust, by developing a varied portfolio of funding sources including attending the development sub-committee that report to the Trustee board. Fundraising will include philanthropy, corporate sponsorship, and public sector funding. Maintain strategic awareness of the wider landscapes in which the Trust operates, identifying key risks, threats and opportunities in a timely fashion. Deliver on the Trusts education and community engagement commitments. The Ideal Candidate The right candidate for this role will possess the following skills, experience, and attributes: Knowledge, Skills and Experience A proven leader, with experience of leading dynamic executive teams. Someone who is experienced in taking a vision and translating this into a workable strategy. A passion for culture and heritage. Someone who can demonstrate a level of understanding and empathy with culture and heritage. Ideally, strong experience in a related environment, such as a visitor attraction, museum, charity or maritime. Experience of operating successfully at director level, with a proven track record of leading in an organisation on a journey / transformation, with complex multi-faceted KPIs. The ability to develop and grow an organisation, whilst keeping it both authentic and relevant. Experience of delivering big capital transformational projects would be ideal, but is not a pre-requisite. Strong relationship manager able to influence and optimise a wide range of internal and external stakeholders. Proven track record of leading the process of raising funds, sponsorship, philanthropy and entrepreneurial income generation. Confident and compelling public speaker and an experienced media spokesperson Understanding of the need for digital transformation relevant to the scale and structure of the organisation. Previous CEO and board reporting experience Fundraising initiative leadership skill sets Maritime or engineering knowledge and experience/interest Education and community engagement experience In summary, the ideal candidate will be a proven leader who has taken a heritage organisation / museum / visitor attraction on a journey. For example - a successful transformation over a number of years. Involvement in delivering a capex project would be an advantage. Any experience in the maritime environment would be additionally helpful. Alternatively, a high calibre and suitably experienced leader who doesn't have direct experience within the visitor attraction / heritage space could be considered. Location Bristol. The role will require an individual who lives locally. The Opportunity The role of CEO for the SS Great Britain Trust is a high profile and influential leadership position, not only in the broader Bristol area but also in the national museums and visitor attractions space. The vision is to develop, grow and transform the organisation, creating a visitor attraction that rivals the largest and highest profile visitor attractions in the region. How to Apply Please send a covering letter and cv to . Closing date for applications is 12oon on Monday 25 March 2024.
Mar 28, 2024
Full time
Chief Executive Officer - SS Great Britain Trust Job Title: Chief Executive Officer Salary: £100,000 Hours: Full time Location: SS Great Britain, Bristol Closing date: 12:00 pm 25 March 2024 The Trust The vision of the SS Great Britain Trust is to protect the legacy of Brunel and the SS Great Britain and inspire engineers and entrepreneurs of the future. Brunel's SS Great Britain tells the incredible story of one of Britain's greatest engineers and one of the most important ships in maritime history. In 1970, the SS Great Britain Project brought the rusting shell of the SS Great Britain home from the Falkland Islands, braving 8,000 miles of stormy sea, in an attempt to save it from ruin and keep its story alive. That 'project' became the SS Great Britain Trust, and today we continue to care for the ship and Brunel collections for the good of everybody, for all time. Brunel's SS Great Britain is now Bristol's number one visitor attraction, with two museums and the lovingly restored Victorian ship, a leading research centre, a wedding venue and a purpose-built conference facility. The SS Great Britain Trust is a member of the Association of Independent Museums and Association of Leading Visitor Attractions (ALVA). The Trust has won more than 50 awards including 'Permanent Exhibition of the Year' Museums + Heritage Awards 2019; 'Best UK & Ireland Tourism Project' British Guild of Travel Writers Awards 2018; 'Europe's Most Welcoming Museum' EMYA 2019. Goals, Mission, Values, Equality, Inclusion, Diversity and Global Citizenship The SS Great Britain Trust is a dedicated education charity (No.262158) that cares for Brunel's SS Great Britain and the national Brunel Collection within a 19th century dockyard complex in Bristol. It is accredited as a museum, and its collections are Designated as of national importance by Arts Council England. It preserves the SS Great Britain and two related museums, and cares for the collections and library from the Brunel Institute, in a partnership with the University of Bristol. The Trust tells the stories of many people from history in order to enthuse people and help elucidate understanding of our past and our future. It has a particular focus on inspiring young people, using the legacy of Isambard Kingdom Brunel, with contemporary science and engineering and helping them understand not only the world today but their own potential within it. The Trust has recently become responsible for the Albion Dock, a former part of the Hill/Hilhouse shipyard built in 1820, but using investment from the shipbuilding Hilhouse family who built many ships in the 18th century for Bristol merchants trading with the East and West Indies. The Role & Responsibilities CHIEF EXECUTIVE OFFICER Purpose Lead organisation to: Deliver on the Trust's charitable and commercial aims to sustain the trust, to conserve the ship, its narrative, and collections for the future. Execute and develop the organisation's existing strategy which includes review, sequencing, delivery and publicly championing the Albion project. Key Responsibilities Works with and on behalf of the Board of Trustees to ensure the Trust utilises its resources to deliver optimum charitable activity. Bring together, articulate and advocate for the future vision and strategy of the Trust. Oversee, champion and act as ambassador for the delivery of the Albion project over the next 10 years. Grow and develop the organisation to ensure that it is financially sustainable for the future Lead as an outward facing spokesperson for the Trust, fostering and optimising relationships with all external stakeholders, sector peers and the public and advocating with them on behalf of the Trust. Key external stakeholders include Bristol City Council, WECA, NHLF, Arts Council England, University of Bristol, UWE, local politicians, and various museum associations. Take a lead role in securing funding for the Trust, by developing a varied portfolio of funding sources including attending the development sub-committee that report to the Trustee board. Fundraising will include philanthropy, corporate sponsorship, and public sector funding. Maintain strategic awareness of the wider landscapes in which the Trust operates, identifying key risks, threats and opportunities in a timely fashion. Deliver on the Trusts education and community engagement commitments. The Ideal Candidate The right candidate for this role will possess the following skills, experience, and attributes: Knowledge, Skills and Experience A proven leader, with experience of leading dynamic executive teams. Someone who is experienced in taking a vision and translating this into a workable strategy. A passion for culture and heritage. Someone who can demonstrate a level of understanding and empathy with culture and heritage. Ideally, strong experience in a related environment, such as a visitor attraction, museum, charity or maritime. Experience of operating successfully at director level, with a proven track record of leading in an organisation on a journey / transformation, with complex multi-faceted KPIs. The ability to develop and grow an organisation, whilst keeping it both authentic and relevant. Experience of delivering big capital transformational projects would be ideal, but is not a pre-requisite. Strong relationship manager able to influence and optimise a wide range of internal and external stakeholders. Proven track record of leading the process of raising funds, sponsorship, philanthropy and entrepreneurial income generation. Confident and compelling public speaker and an experienced media spokesperson Understanding of the need for digital transformation relevant to the scale and structure of the organisation. Previous CEO and board reporting experience Fundraising initiative leadership skill sets Maritime or engineering knowledge and experience/interest Education and community engagement experience In summary, the ideal candidate will be a proven leader who has taken a heritage organisation / museum / visitor attraction on a journey. For example - a successful transformation over a number of years. Involvement in delivering a capex project would be an advantage. Any experience in the maritime environment would be additionally helpful. Alternatively, a high calibre and suitably experienced leader who doesn't have direct experience within the visitor attraction / heritage space could be considered. Location Bristol. The role will require an individual who lives locally. The Opportunity The role of CEO for the SS Great Britain Trust is a high profile and influential leadership position, not only in the broader Bristol area but also in the national museums and visitor attractions space. The vision is to develop, grow and transform the organisation, creating a visitor attraction that rivals the largest and highest profile visitor attractions in the region. How to Apply Please send a covering letter and cv to . Closing date for applications is 12oon on Monday 25 March 2024.
THE WALLACE COLLECTION The Wallace Collection is a national museum housing unsurpassed masterpieces of painting, sculpture, furniture, arms and armour, and porcelain. Built over the 18th and 19th centuries by the Marquesses of Hertford and Sir Richard Wallace, it is one of the finest and most celebrated collections in the world. The Collection was given to the British Nation in 1897 by Lady Wallace, so that it could be kept together and enjoyed by generations of visitors. It was an astonishing bequest and one of the greatest gifts of artworks ever to be transferred into public ownership. Today, we care for the collection through research and conservation, and preserve it for future generations. Our aim is to share the collection with as broad an audience as possible. We are a non-departmental public body of the Department for Culture, Media and Sport (DCMS). We are also a charity exempt from registration under the Charities Act of 2011. Our Director is Dr Xavier Bray. He is supported by a Board of Trustees appointed by the Prime Minister. SALARY In the range of £54,000 and £58,000 per annum dependent on skills and experience. LOCATION The Wallace Collection, Hertford House, Manchester Square, London, W1U 3BN. OUR PRIORITIES The Collection is committed to providing access to as wide a public as possible and to helping visitors engage with this diversity. Our goal is to create a place of understanding, cultural pluralism, curiosity and learning. To do this, we plan to create a world-class visitor experience for all ages which stimulates engagement with our collection through a new programme of exhibitions, major gallery refurbishments and an enhanced and expanded digital presence. Our strategic priorities are to: To maintain, research and preserve the Collection for future generations; To broaden and deepen visitor engagement, connecting with audiences onsite and digitally; To build and support a strong exhibition programme; To lay a strong financial foundation for the future; and To embark upon a Masterplan programme to transform the museum. OVERALL PURPOSE THE ROLE Reporting to the Director of Finance and Resources, the Financial Controller manages the day to day running of the Finance department at the Collection, and is the first point of contact for internal and external stakeholders They will be responsible for enhancing financial policies, managing a small finance team and ensuring accurate and timely financial reporting. Central to the role will be the preparation of monthly management accounts and statutory accounts for the two entities at the museum: the Wallace Collection Charity and the museum's trading company, Hertford House Marketing Limited. The role is responsible for robust financial management and commercial decision-making; they work closely with Heads of Department to ensure budgets are effectively managed and understood. The Financial Controller is a new post at the Collection. While being responsible for the strategic aspects of financial accounting and operations, in order to achieve success in what is a lean organisation, they must also be hands-on and willing to get involved in day-to-day procedures and processes. KEY RESPONSIBILITIES Financial Reporting Preparation of all routine and ad hoc reports drawn from accounting records Production of monthly management accounts, including variance analysis for the Wallace Collection and Hertford House Marketing Ltd Monthly reports for all budget holders Coding of all self-generated income, ensuring that recognition complies with the relevant accounting standards Preparation of annual reports and supporting schedules for auditors of the Wallace Collection and Hertford House Marketing Ltd, with the assistance of the Director of Finance and Resources Maintenance of the Fixed Asset register (reconciliation performed annually as part of the year end process) Acting as main point of contact with internal and external auditors Payroll reconciliation (payroll is performed by an external third party provider) Assisting the Finance Officer with Balance sheet and Bank reconciliations Preparation of ad hoc reports and papers for both internal and external stakeholders Budgets, Financial Planning and Projects Monthly grant-in-aid drawdown request Preparation of the annual budget and periodic reforecasts of budget throughout the year Keeping records for one off projects, such as capital projects/gallery refurbishments Recording and monitoring movements on restricted funds Monthly counting and banking of the donation boxes Regular monitoring of bank accounts and working capital management Contributing financial expertise to Museum-wide projects and initiatives Compliance Responsible for preparing the quarterly VAT return with assistance from the Finance Officer Responsible for preparing Gift Aid returns with assistance from the Finance Officer and the Development Team Ensuring compliance with donor restrictions, public sector and charitable sector regulations and guidelines Liaison with Customs and Excise on routine VAT matters, and Inland Revenue on other tax matters General Maintaining the accounting system and ensuring the integrity of data entry, in conjunction with the Finance Officer Managing the Finance Officer Dealing with enquiries from stakeholders and staff Championing best practice financial management, commercial decision making and internal financial controls across the organisation Other Assisting with any other duties where required by the Director of Finance and Resources PERSON SPECIFICATION Essential A professional accountancy qualification (CIMA, ACA, ACCA); candidates with equivalent experience will be considered Ability to develop and optimise financial systems, especially financial reporting tools Understanding of financial control mechanisms within a business environment Experience of managing year end audits, ideally within government bodies or heritage/cultural/charitable organisations Understanding of financial planning, forecasting and analysis and the importance of embedding this throughout an organization Proven track record of communication complex financial information in an easy to understand format Excellent analytical skills and strong proven problem-solving ability with superb attention to detail A self-starter, with the ability to work under pressure and to accomplish tasks to a high level of quality without supervision Adaptable and willing to meet the current and future needs of the organisation and key stakeholders Understanding of management and financial accounting principles and techniques Understanding of VAT Desirable Knowledge of charity financial practices and obligations including an understanding of charity SORP and related reporting requirements Understanding of Gift Aid regulations Appreciation of the needs of a national museum and how it operates as a Non-Departmental Public Body within a subsidised sector An interest in the arts and the Wallace Collection HOW TO APPLY Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/04/2024. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 15/04/2024. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: May 2024 Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Mar 26, 2024
Full time
THE WALLACE COLLECTION The Wallace Collection is a national museum housing unsurpassed masterpieces of painting, sculpture, furniture, arms and armour, and porcelain. Built over the 18th and 19th centuries by the Marquesses of Hertford and Sir Richard Wallace, it is one of the finest and most celebrated collections in the world. The Collection was given to the British Nation in 1897 by Lady Wallace, so that it could be kept together and enjoyed by generations of visitors. It was an astonishing bequest and one of the greatest gifts of artworks ever to be transferred into public ownership. Today, we care for the collection through research and conservation, and preserve it for future generations. Our aim is to share the collection with as broad an audience as possible. We are a non-departmental public body of the Department for Culture, Media and Sport (DCMS). We are also a charity exempt from registration under the Charities Act of 2011. Our Director is Dr Xavier Bray. He is supported by a Board of Trustees appointed by the Prime Minister. SALARY In the range of £54,000 and £58,000 per annum dependent on skills and experience. LOCATION The Wallace Collection, Hertford House, Manchester Square, London, W1U 3BN. OUR PRIORITIES The Collection is committed to providing access to as wide a public as possible and to helping visitors engage with this diversity. Our goal is to create a place of understanding, cultural pluralism, curiosity and learning. To do this, we plan to create a world-class visitor experience for all ages which stimulates engagement with our collection through a new programme of exhibitions, major gallery refurbishments and an enhanced and expanded digital presence. Our strategic priorities are to: To maintain, research and preserve the Collection for future generations; To broaden and deepen visitor engagement, connecting with audiences onsite and digitally; To build and support a strong exhibition programme; To lay a strong financial foundation for the future; and To embark upon a Masterplan programme to transform the museum. OVERALL PURPOSE THE ROLE Reporting to the Director of Finance and Resources, the Financial Controller manages the day to day running of the Finance department at the Collection, and is the first point of contact for internal and external stakeholders They will be responsible for enhancing financial policies, managing a small finance team and ensuring accurate and timely financial reporting. Central to the role will be the preparation of monthly management accounts and statutory accounts for the two entities at the museum: the Wallace Collection Charity and the museum's trading company, Hertford House Marketing Limited. The role is responsible for robust financial management and commercial decision-making; they work closely with Heads of Department to ensure budgets are effectively managed and understood. The Financial Controller is a new post at the Collection. While being responsible for the strategic aspects of financial accounting and operations, in order to achieve success in what is a lean organisation, they must also be hands-on and willing to get involved in day-to-day procedures and processes. KEY RESPONSIBILITIES Financial Reporting Preparation of all routine and ad hoc reports drawn from accounting records Production of monthly management accounts, including variance analysis for the Wallace Collection and Hertford House Marketing Ltd Monthly reports for all budget holders Coding of all self-generated income, ensuring that recognition complies with the relevant accounting standards Preparation of annual reports and supporting schedules for auditors of the Wallace Collection and Hertford House Marketing Ltd, with the assistance of the Director of Finance and Resources Maintenance of the Fixed Asset register (reconciliation performed annually as part of the year end process) Acting as main point of contact with internal and external auditors Payroll reconciliation (payroll is performed by an external third party provider) Assisting the Finance Officer with Balance sheet and Bank reconciliations Preparation of ad hoc reports and papers for both internal and external stakeholders Budgets, Financial Planning and Projects Monthly grant-in-aid drawdown request Preparation of the annual budget and periodic reforecasts of budget throughout the year Keeping records for one off projects, such as capital projects/gallery refurbishments Recording and monitoring movements on restricted funds Monthly counting and banking of the donation boxes Regular monitoring of bank accounts and working capital management Contributing financial expertise to Museum-wide projects and initiatives Compliance Responsible for preparing the quarterly VAT return with assistance from the Finance Officer Responsible for preparing Gift Aid returns with assistance from the Finance Officer and the Development Team Ensuring compliance with donor restrictions, public sector and charitable sector regulations and guidelines Liaison with Customs and Excise on routine VAT matters, and Inland Revenue on other tax matters General Maintaining the accounting system and ensuring the integrity of data entry, in conjunction with the Finance Officer Managing the Finance Officer Dealing with enquiries from stakeholders and staff Championing best practice financial management, commercial decision making and internal financial controls across the organisation Other Assisting with any other duties where required by the Director of Finance and Resources PERSON SPECIFICATION Essential A professional accountancy qualification (CIMA, ACA, ACCA); candidates with equivalent experience will be considered Ability to develop and optimise financial systems, especially financial reporting tools Understanding of financial control mechanisms within a business environment Experience of managing year end audits, ideally within government bodies or heritage/cultural/charitable organisations Understanding of financial planning, forecasting and analysis and the importance of embedding this throughout an organization Proven track record of communication complex financial information in an easy to understand format Excellent analytical skills and strong proven problem-solving ability with superb attention to detail A self-starter, with the ability to work under pressure and to accomplish tasks to a high level of quality without supervision Adaptable and willing to meet the current and future needs of the organisation and key stakeholders Understanding of management and financial accounting principles and techniques Understanding of VAT Desirable Knowledge of charity financial practices and obligations including an understanding of charity SORP and related reporting requirements Understanding of Gift Aid regulations Appreciation of the needs of a national museum and how it operates as a Non-Departmental Public Body within a subsidised sector An interest in the arts and the Wallace Collection HOW TO APPLY Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/04/2024. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 15/04/2024. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: May 2024 Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? Would you like to be part of a dedicated professional team working at one of the National Trust's finest houses, looking after its collections of art and objects, and presenting them to visitors? If so, you could become a Collections and House Officer at Coleton Fishacre, bringing to life the history and significance of this much-loved place. This salary will be applicable from 1st April 2024. At the country home of the D'Oyly Carte family you can travel back in time to the Jazz Age. This most evocative of country homes was built in the Arts & Crafts style, and is imbued with Art Deco elegance. A light, joyful atmosphere fills the rooms, and music plays, echoing the family's Gilbert and Sullivan connections. You can get an insight into 1920s life 'upstairs and downstairs' from the glamorous Saloon and the airy servants' rooms. In the RHS accredited garden viewpoints give enticing glimpses out to sea, paths weave through glades past tranquil ponds, and tender plants from the Mediterranean, South Africa and New Zealand thrive in the moist and sheltered valley. As the Collections and House Officer, you'll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. Supervised by a Collections & House Manager, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house. You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors. And you'll be sharing stories about the past with anyone who's interested, as well as your personal experience of working here. This role involves working alternate weekends. We'd love to hear from you if you're: someone who puts people first, and who knows what's needed to make sure everyone receives great service able to work as part of a team, with skills in day-to-day supervision and management good at talking to, and getting on with, all kinds of people comfortable with managing costs and spending full of ideas about how to make spaces and objects accessible to more visitors
Mar 26, 2024
Full time
Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? Would you like to be part of a dedicated professional team working at one of the National Trust's finest houses, looking after its collections of art and objects, and presenting them to visitors? If so, you could become a Collections and House Officer at Coleton Fishacre, bringing to life the history and significance of this much-loved place. This salary will be applicable from 1st April 2024. At the country home of the D'Oyly Carte family you can travel back in time to the Jazz Age. This most evocative of country homes was built in the Arts & Crafts style, and is imbued with Art Deco elegance. A light, joyful atmosphere fills the rooms, and music plays, echoing the family's Gilbert and Sullivan connections. You can get an insight into 1920s life 'upstairs and downstairs' from the glamorous Saloon and the airy servants' rooms. In the RHS accredited garden viewpoints give enticing glimpses out to sea, paths weave through glades past tranquil ponds, and tender plants from the Mediterranean, South Africa and New Zealand thrive in the moist and sheltered valley. As the Collections and House Officer, you'll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. Supervised by a Collections & House Manager, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house. You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors. And you'll be sharing stories about the past with anyone who's interested, as well as your personal experience of working here. This role involves working alternate weekends. We'd love to hear from you if you're: someone who puts people first, and who knows what's needed to make sure everyone receives great service able to work as part of a team, with skills in day-to-day supervision and management good at talking to, and getting on with, all kinds of people comfortable with managing costs and spending full of ideas about how to make spaces and objects accessible to more visitors
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments 1740 hours per annum (annualised contract). Full time (5 days per hours) for 38 weeks March - Oct plus Part time for 14 weeks Nov - Feb (3 days per Regular weekends and bank holidays working on a rota pattern. Barrington Court is a property of change, currently welcoming over 60,000 visitors a year. With a major conservation project - The Revival Project - life is certainly exciting at Barrington. There are some very busy days which require a 'all hands-on deck approach', so be prepared to work flexibly to ensure visitors have an amazing experience. We have a committed and passionate team that are focussed on delivering excellence every day and ensuring our visitors have a memorable visit. We work together as one, supporting each other to achieve a great level of success. We have some relatively new department heads who have brought with them a wide range of skills, a large part of the role will be bringing the team together and developing a culture of creativity where all ideas are welcome. Your days will vary from hour to hour, often seamlessly moving from operational to strategic delivery. The property has a rural location, so you will require your own transport to get here. We are looking for a Senior Visitor Experience Officer at Barrington Court, one of the first large mansion properties acquired by the National Trust. Colonel Lyle rescued the partially derelict 16th century Court House in the 1920s and surrounded it with a productive model estate and gardens. Barrington Court sits within the South Somerset portfolio, and you will be working with a leadership team protecting and enhancing one of the most exciting and diverse portfolios in the National Trust. The portfolio includes Montacute House, Lytes Cary Manor, Tintinhull Garden, Treasurers House, Stoke Sub Hamdon Priory, Priests House and Stembridge Tower Mill. We are looking for someone who understands how to manage operations, motivate multidisciplinary teams, and gets things done. You will enjoy working collaboratively with the property team to connect people through seasonal activities, special events and annual programmes that fit with Barrington Court's character, setting and local audience needs. You will be an experienced leader, bringing your enthusiasm, drive and determination to this exciting role. This job is all about providing excellent service and a great visitor experience. To be successful in this role, you'll need to have: great people skills, enabling good and collaborative working relationships with those in your team and across the property. excellent organisational skills, and the ability to time manage effectively. have a flexible customer focused approach with experience in delivering high standards of customer service. solution focussed - practical and problem-solving skills. able to communicate effectively at all levels and build strong relationship and internal and external partners. someone who enjoys a complex and diverse environment. a proven track record in managing, supporting and motivating a team to deliver key objectives and grow performance. experience of delivering inspirational engagement activities for varied audiences.
Mar 26, 2024
Full time
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments 1740 hours per annum (annualised contract). Full time (5 days per hours) for 38 weeks March - Oct plus Part time for 14 weeks Nov - Feb (3 days per Regular weekends and bank holidays working on a rota pattern. Barrington Court is a property of change, currently welcoming over 60,000 visitors a year. With a major conservation project - The Revival Project - life is certainly exciting at Barrington. There are some very busy days which require a 'all hands-on deck approach', so be prepared to work flexibly to ensure visitors have an amazing experience. We have a committed and passionate team that are focussed on delivering excellence every day and ensuring our visitors have a memorable visit. We work together as one, supporting each other to achieve a great level of success. We have some relatively new department heads who have brought with them a wide range of skills, a large part of the role will be bringing the team together and developing a culture of creativity where all ideas are welcome. Your days will vary from hour to hour, often seamlessly moving from operational to strategic delivery. The property has a rural location, so you will require your own transport to get here. We are looking for a Senior Visitor Experience Officer at Barrington Court, one of the first large mansion properties acquired by the National Trust. Colonel Lyle rescued the partially derelict 16th century Court House in the 1920s and surrounded it with a productive model estate and gardens. Barrington Court sits within the South Somerset portfolio, and you will be working with a leadership team protecting and enhancing one of the most exciting and diverse portfolios in the National Trust. The portfolio includes Montacute House, Lytes Cary Manor, Tintinhull Garden, Treasurers House, Stoke Sub Hamdon Priory, Priests House and Stembridge Tower Mill. We are looking for someone who understands how to manage operations, motivate multidisciplinary teams, and gets things done. You will enjoy working collaboratively with the property team to connect people through seasonal activities, special events and annual programmes that fit with Barrington Court's character, setting and local audience needs. You will be an experienced leader, bringing your enthusiasm, drive and determination to this exciting role. This job is all about providing excellent service and a great visitor experience. To be successful in this role, you'll need to have: great people skills, enabling good and collaborative working relationships with those in your team and across the property. excellent organisational skills, and the ability to time manage effectively. have a flexible customer focused approach with experience in delivering high standards of customer service. solution focussed - practical and problem-solving skills. able to communicate effectively at all levels and build strong relationship and internal and external partners. someone who enjoys a complex and diverse environment. a proven track record in managing, supporting and motivating a team to deliver key objectives and grow performance. experience of delivering inspirational engagement activities for varied audiences.
THE WALLACE COLLECTION The Wallace Collection is a collection of the fine and decorative arts formed in the eighteenth and nineteenth centuries by four successive Marquesses of Hertford and the 4th Marquess's son, Sir Richard Wallace. It was left to the British nation in 1897 and opened as a national museum in June 1900 in Hertford House, Manchester Square, a Grade II listed building in central London. The museum is internationally famous for its masterpieces of painting, sculpture, furniture, arms and armour, and porcelain. The museum is managed by the Director, Dr Xavier Bray, who reports to a board of Trustees appointed by the Prime Minister, and is financed by a combination of grant-in-aid from central government and self-generated income. SALARY In the range of £32,357.23 to £41,800 depending upon skills and experience. LOCATION The Wallace Collection, Hertford House, Manchester Square, London, W1U 3BN. PROJECT OVERVIEW The Wallace Collection is embarking on a major project to implement an effective Collection Management System (CMS) and integrated Digital Asset Management System (DAMS). This project will enhance the Collection's ability to care for, interpret and display its important holdings, research the history of both the Collection and Hertford House and broaden access. The Collection Systems Project team will sit within the Exhibitions and Collection Care department, comprising of Collections Management, Exhibitions, Conservation, Photography and the Picture Library. This project is made possible by funding from The National Lottery Heritage Fund. OVERALL PURPOSE AND ROLE The Collection Systems Project Manager will lead a collection inventory and data cleaning project to improve the accuracy of our collection records and a major digitisation program in readiness for the migration to a new CMS and integrated DAMS. The post holder will scope technology solutions which will facilitate collection inventory audits, loan and exhibitions administration and collection care; the management of digital assets and associated rights; and enhance the Collection's online presence. KEY RESPONSIBILITIES Project Management: Devise and implement a detailed project plan, with key milestones and deadlines that are achievable, to guide providers, staff members and project teams. Maintain excellent project governance, monitoring project performance to ensure timely delivery to agreed standard and budget. Set up and lead the CMS/DAMS project team and external focus groups to evaluate system requirements; chair the project steering group; report progress to stakeholders according to the project schedule and evaluation criteria. Implement quality control procedures to ensure data and digital assets conform to agreed standards. Ensure the NLHF evaluation and reporting requirements are met throughout the duration of the project. Digitisation programme: Devise and implement the Digitisation program plan, in consultation with key internal stakeholders. Oversee the successful delivery of the plan, from the initial physical media identification, to cataloguing, storage and dissemination. Collection records improvement: Devise a comprehensive review of current CMS object records and implement an improvement plan, according to priorities, in consultation with key internal stakeholders. Oversee the delivery of the improvement plan, from the review, to physical audit and data cleaning, to reconciliation and cataloguing of all objects. Ensure that agreed museum data standards, including SPECTRUM, are adhered to throughout. Collections systems: Work in collaboration with relevant departments to draw up specifications for an integrated CMS and DAMS considering organisational requirements and short to long-term strategic objectives. Work with the IT department to plan, coordinate and implement security measures to safeguard collections information and digital assets. Work with IT department and Zetcom to review infrastructure requirements, including storage needs. Work with the Digital Audience team to ensure compatibility and straightforward synchronisation between CMS, DAMS and the content management system used for our website. Plan and carry out as possible the procurement of the CMS/DAMS, installation configuration, migration, test environment, launch and live environment testing. People Management: Appoint and manage the Collections Documentation Officer, ensuring the records are updated to a high and consistent standard. Appoint and manage the Digitisation Officer, ensure the image digitalization process adheres to Wallace Image standards. Appoints and manage two project trainees, in accordance to the agreed NLHF terms. Identify training needs of direct reports and arrange as required, promoting development. Finance and Procurement: Accurate management of project budget, tracking expenditure, generating accurate forecasts and regular reporting. Procure and appoint suitable transport and storage for analogue images, equipment and materials. Plan the procurement CMS and DAMS. Ensure all procurement and budget management meet NLHF criteria, and support colleagues with reporting as required to NLHF. PERSON SPECIFICATION Essential Skills and Competencies: Demonstrable experience of managing a project of £50k+ to budget and deadline. An understanding of the rapidly evolving landscape of digital solutions, from cloud-based, open source solutions to locally hosted software options. Excellent ICT skills, with a high level of competence using collections information and digital asset management systems within MS Windows and SQL Server environments. Understanding of collections management processes and museum data standards. Excellent communication and interpersonal skills. Exceptional time management skills, to successfully manage simultaneous project deadlines effectively and to work flexibly and calmly under pressure. Desirable Requirements: 4+ years' experience in a similar position within an equivalent organisation working with a CMS and DAMS. Degree level qualification in a relevant subject, or equivalent vocational experience. An understanding of data systems terminology and technical functionality including APIs, script writing and web development. Working understanding of Digitisation projects. Experience of working with analogue images. Experience using project management techniques e.g. AGILE and PRINCE2. Previous experience in procuring and implementing CMS and DAMS. Line management experience. To apply, please visit our website via the button below. Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Mar 22, 2024
Full time
THE WALLACE COLLECTION The Wallace Collection is a collection of the fine and decorative arts formed in the eighteenth and nineteenth centuries by four successive Marquesses of Hertford and the 4th Marquess's son, Sir Richard Wallace. It was left to the British nation in 1897 and opened as a national museum in June 1900 in Hertford House, Manchester Square, a Grade II listed building in central London. The museum is internationally famous for its masterpieces of painting, sculpture, furniture, arms and armour, and porcelain. The museum is managed by the Director, Dr Xavier Bray, who reports to a board of Trustees appointed by the Prime Minister, and is financed by a combination of grant-in-aid from central government and self-generated income. SALARY In the range of £32,357.23 to £41,800 depending upon skills and experience. LOCATION The Wallace Collection, Hertford House, Manchester Square, London, W1U 3BN. PROJECT OVERVIEW The Wallace Collection is embarking on a major project to implement an effective Collection Management System (CMS) and integrated Digital Asset Management System (DAMS). This project will enhance the Collection's ability to care for, interpret and display its important holdings, research the history of both the Collection and Hertford House and broaden access. The Collection Systems Project team will sit within the Exhibitions and Collection Care department, comprising of Collections Management, Exhibitions, Conservation, Photography and the Picture Library. This project is made possible by funding from The National Lottery Heritage Fund. OVERALL PURPOSE AND ROLE The Collection Systems Project Manager will lead a collection inventory and data cleaning project to improve the accuracy of our collection records and a major digitisation program in readiness for the migration to a new CMS and integrated DAMS. The post holder will scope technology solutions which will facilitate collection inventory audits, loan and exhibitions administration and collection care; the management of digital assets and associated rights; and enhance the Collection's online presence. KEY RESPONSIBILITIES Project Management: Devise and implement a detailed project plan, with key milestones and deadlines that are achievable, to guide providers, staff members and project teams. Maintain excellent project governance, monitoring project performance to ensure timely delivery to agreed standard and budget. Set up and lead the CMS/DAMS project team and external focus groups to evaluate system requirements; chair the project steering group; report progress to stakeholders according to the project schedule and evaluation criteria. Implement quality control procedures to ensure data and digital assets conform to agreed standards. Ensure the NLHF evaluation and reporting requirements are met throughout the duration of the project. Digitisation programme: Devise and implement the Digitisation program plan, in consultation with key internal stakeholders. Oversee the successful delivery of the plan, from the initial physical media identification, to cataloguing, storage and dissemination. Collection records improvement: Devise a comprehensive review of current CMS object records and implement an improvement plan, according to priorities, in consultation with key internal stakeholders. Oversee the delivery of the improvement plan, from the review, to physical audit and data cleaning, to reconciliation and cataloguing of all objects. Ensure that agreed museum data standards, including SPECTRUM, are adhered to throughout. Collections systems: Work in collaboration with relevant departments to draw up specifications for an integrated CMS and DAMS considering organisational requirements and short to long-term strategic objectives. Work with the IT department to plan, coordinate and implement security measures to safeguard collections information and digital assets. Work with IT department and Zetcom to review infrastructure requirements, including storage needs. Work with the Digital Audience team to ensure compatibility and straightforward synchronisation between CMS, DAMS and the content management system used for our website. Plan and carry out as possible the procurement of the CMS/DAMS, installation configuration, migration, test environment, launch and live environment testing. People Management: Appoint and manage the Collections Documentation Officer, ensuring the records are updated to a high and consistent standard. Appoint and manage the Digitisation Officer, ensure the image digitalization process adheres to Wallace Image standards. Appoints and manage two project trainees, in accordance to the agreed NLHF terms. Identify training needs of direct reports and arrange as required, promoting development. Finance and Procurement: Accurate management of project budget, tracking expenditure, generating accurate forecasts and regular reporting. Procure and appoint suitable transport and storage for analogue images, equipment and materials. Plan the procurement CMS and DAMS. Ensure all procurement and budget management meet NLHF criteria, and support colleagues with reporting as required to NLHF. PERSON SPECIFICATION Essential Skills and Competencies: Demonstrable experience of managing a project of £50k+ to budget and deadline. An understanding of the rapidly evolving landscape of digital solutions, from cloud-based, open source solutions to locally hosted software options. Excellent ICT skills, with a high level of competence using collections information and digital asset management systems within MS Windows and SQL Server environments. Understanding of collections management processes and museum data standards. Excellent communication and interpersonal skills. Exceptional time management skills, to successfully manage simultaneous project deadlines effectively and to work flexibly and calmly under pressure. Desirable Requirements: 4+ years' experience in a similar position within an equivalent organisation working with a CMS and DAMS. Degree level qualification in a relevant subject, or equivalent vocational experience. An understanding of data systems terminology and technical functionality including APIs, script writing and web development. Working understanding of Digitisation projects. Experience of working with analogue images. Experience using project management techniques e.g. AGILE and PRINCE2. Previous experience in procuring and implementing CMS and DAMS. Line management experience. To apply, please visit our website via the button below. Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Keystream have a fantastic contract opportunity for a candidate with experience working as a Logistics Coordinator and also as a stock and asset management officer. The successful candidate will be working in a busy warehouse and have great communication skills. The opportunity is to start in mid-February and will be for an initial 3 months. The successful candidate will have experience with the following duties: Experienced in working in a warehouse environment, receiving and sending IT goods Proficient in asset management, tracking goods in/out, logging assets into the organisations asset management system Experience managing 3rd party suppliers inc. courier companies, disposal companies, Oversee disposals and ensuring all processes are followed Good customer service skills as will be required to engage with ICB staff and GP Practices to support delivery of goods May be a requirement to use organisations van for collections/deliveries but majority will be managing via courier The role is based in Romford and being on site is essential for this role. Having a valid license would be beneficial. The role is inside ir35. If you have the skillsets to carry out this role, please forward your CV for immediate review. If you do not receive feedback on your submitted CV within one week, please kindly assume that your application has not been considered on this occasion.
Jan 26, 2024
Contractor
Keystream have a fantastic contract opportunity for a candidate with experience working as a Logistics Coordinator and also as a stock and asset management officer. The successful candidate will be working in a busy warehouse and have great communication skills. The opportunity is to start in mid-February and will be for an initial 3 months. The successful candidate will have experience with the following duties: Experienced in working in a warehouse environment, receiving and sending IT goods Proficient in asset management, tracking goods in/out, logging assets into the organisations asset management system Experience managing 3rd party suppliers inc. courier companies, disposal companies, Oversee disposals and ensuring all processes are followed Good customer service skills as will be required to engage with ICB staff and GP Practices to support delivery of goods May be a requirement to use organisations van for collections/deliveries but majority will be managing via courier The role is based in Romford and being on site is essential for this role. Having a valid license would be beneficial. The role is inside ir35. If you have the skillsets to carry out this role, please forward your CV for immediate review. If you do not receive feedback on your submitted CV within one week, please kindly assume that your application has not been considered on this occasion.
Business Division: EQ Credit Services Business Function / Department: Compliance Job Title: Compliance Monitoring Specialist Reporting to (Job Title): Compliance Manager Date: 30/11/2022 Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,700 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ is an FCA-regulated business; this role will provide second-line quality assurance and monitoring on the Homes England help-to-buy portfolio's written and oral communications. You will support the Compliance Manager with embedding a culture of risk and compliance, delivery of annual compliance plan and making improvements to policies and processes to deliver good customer outcomes. Core Duties/Responsibilities Conduct monthly call monitoring and correspondence monitoring for all agents across the contact centre including administration, redemptions, and collections Analyse risk and correctly identify appropriate remedial action to support fair customer outcomes Conduct effective root cause analysis to support necessary improvements that feed into various business areas policies and process changes Ensure actions are effectively tracked to satisfactory resolution where remediation is required Ensure that the Quality Assurance scorecard aligns to the Homes England requirements and delivers effective outcomes for customers Provide MI to the Compliance Manager on relevant assurance outcomes Provide feedback to Team Leaders on the outcomes of the monitoring with clear guidance on the areas of improvement and coaching Identify areas of improvement or training with potential solutions. Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: A minimum of 2 years' experience, working within compliance or risk department, Subject matter expert in at least one of the following areas: regulated mortgage sales, risk management, FCA Regs (MCOBS, BCOBS, ICOBs ), ICO (GDPR, Breach reporting and handling ), Ofcom Experience in communicating effectively and directly to senior and/or exec level people on Compliance matters, Must be confident, flexible, independent, and self-motivated, Presentable and articulate with the ability to interact with people at all levels, A fast learner with the ability to acquire knowledge swiftly, work with the knowledge and pass it on as necessary, Able to overcome objections and conflicts, proposing suitable methods of rectification, Dependable and trustworthy, Adept at building strong relationships, with the ability to ingrate into an existing team, Detail orientated with the ability to work methodically, Able to prioritise tasks and workload to meet tight deadlines Training & Education (Qualifications/vocational training required) Experience within a regulated environment, GCSE's including Maths and English, CeMAP or other equivalent qualifications are desirable. (Applicants that do not have these qualifications may be required to gain these in future) What We Offer Save for your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for all colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; wine club, Apple gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Dec 15, 2022
Full time
Business Division: EQ Credit Services Business Function / Department: Compliance Job Title: Compliance Monitoring Specialist Reporting to (Job Title): Compliance Manager Date: 30/11/2022 Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,700 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ is an FCA-regulated business; this role will provide second-line quality assurance and monitoring on the Homes England help-to-buy portfolio's written and oral communications. You will support the Compliance Manager with embedding a culture of risk and compliance, delivery of annual compliance plan and making improvements to policies and processes to deliver good customer outcomes. Core Duties/Responsibilities Conduct monthly call monitoring and correspondence monitoring for all agents across the contact centre including administration, redemptions, and collections Analyse risk and correctly identify appropriate remedial action to support fair customer outcomes Conduct effective root cause analysis to support necessary improvements that feed into various business areas policies and process changes Ensure actions are effectively tracked to satisfactory resolution where remediation is required Ensure that the Quality Assurance scorecard aligns to the Homes England requirements and delivers effective outcomes for customers Provide MI to the Compliance Manager on relevant assurance outcomes Provide feedback to Team Leaders on the outcomes of the monitoring with clear guidance on the areas of improvement and coaching Identify areas of improvement or training with potential solutions. Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: A minimum of 2 years' experience, working within compliance or risk department, Subject matter expert in at least one of the following areas: regulated mortgage sales, risk management, FCA Regs (MCOBS, BCOBS, ICOBs ), ICO (GDPR, Breach reporting and handling ), Ofcom Experience in communicating effectively and directly to senior and/or exec level people on Compliance matters, Must be confident, flexible, independent, and self-motivated, Presentable and articulate with the ability to interact with people at all levels, A fast learner with the ability to acquire knowledge swiftly, work with the knowledge and pass it on as necessary, Able to overcome objections and conflicts, proposing suitable methods of rectification, Dependable and trustworthy, Adept at building strong relationships, with the ability to ingrate into an existing team, Detail orientated with the ability to work methodically, Able to prioritise tasks and workload to meet tight deadlines Training & Education (Qualifications/vocational training required) Experience within a regulated environment, GCSE's including Maths and English, CeMAP or other equivalent qualifications are desirable. (Applicants that do not have these qualifications may be required to gain these in future) What We Offer Save for your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for all colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; wine club, Apple gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Established in Camden, their now flagship store, in the year 2000, this leading vintage-inspired fashion brand is seeking a Store Manager to join their team covering London and Brighton. The company has grown over the years to opening more shops in London as well as expanding to Brighton. They are a vintage inspired fashion brand and one of the largest brands of the retro world. They combine the classic feminine styles of the 1940's and 1950's with new fashion trends and their collections are about creating a variety of vintage and rock & roll styles. They are currently looking for an experienced individual to manage an incredible team across their London and Brighton stores. This is a huge opportunity to nurture, coach, support and lead a talented and unique group of individuals. Main Responsibilities: Senior leader of company Retail Stores Responsible for the rotas across London stores Leading training and inductions across all stores Setting targets, budgets and forecasting Managing holiday schedules and team efficiency Stores maintenance management HR with support from the HR Officer Leading and incentivising Sales Managers & wider Retail Stores teams Bridging the gap between the stores, office and warehouse teams Running appraisals and 1:1's for all sales managers and wider team Implementing store wide stock takes Training all teams in customer service, sales and store standards Health & safety officer for all stores Acting as stores buyer for each new season using sales analysis and data Using this buying appointment to design a range plan and store layout for the next season Any future recruitment and inductions of teams with support from HR officer Involvement in projects where needed The Ideal Candidate will be: A key advocate of One Team across the business A real team player, uniting departments towards the advancement of Retail Stores - Incredibly efficient Able to multitask on several different projects / stores throughout the day and working week A fantastic communicator at all levels, and a hands on leader Enthusiastic and inspiring with energy and charisma Great at troubleshooting and problem solving Proficient in future forecasting of business and retail Ideas driven, with the ability to take the initiative and create proposals for improvements & growth to senior leadership Excited by progressive retail technology processes and innovations and how they can work in the stores Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; Retail Operations Manager, Retail Manager, Store Manager, Regional Manager, Regional Manager, Area Manager, Retail Area Manager, Regional Operations Manager, Area Operations Manager may also be considered for this role. IND123
Dec 08, 2021
Full time
Established in Camden, their now flagship store, in the year 2000, this leading vintage-inspired fashion brand is seeking a Store Manager to join their team covering London and Brighton. The company has grown over the years to opening more shops in London as well as expanding to Brighton. They are a vintage inspired fashion brand and one of the largest brands of the retro world. They combine the classic feminine styles of the 1940's and 1950's with new fashion trends and their collections are about creating a variety of vintage and rock & roll styles. They are currently looking for an experienced individual to manage an incredible team across their London and Brighton stores. This is a huge opportunity to nurture, coach, support and lead a talented and unique group of individuals. Main Responsibilities: Senior leader of company Retail Stores Responsible for the rotas across London stores Leading training and inductions across all stores Setting targets, budgets and forecasting Managing holiday schedules and team efficiency Stores maintenance management HR with support from the HR Officer Leading and incentivising Sales Managers & wider Retail Stores teams Bridging the gap between the stores, office and warehouse teams Running appraisals and 1:1's for all sales managers and wider team Implementing store wide stock takes Training all teams in customer service, sales and store standards Health & safety officer for all stores Acting as stores buyer for each new season using sales analysis and data Using this buying appointment to design a range plan and store layout for the next season Any future recruitment and inductions of teams with support from HR officer Involvement in projects where needed The Ideal Candidate will be: A key advocate of One Team across the business A real team player, uniting departments towards the advancement of Retail Stores - Incredibly efficient Able to multitask on several different projects / stores throughout the day and working week A fantastic communicator at all levels, and a hands on leader Enthusiastic and inspiring with energy and charisma Great at troubleshooting and problem solving Proficient in future forecasting of business and retail Ideas driven, with the ability to take the initiative and create proposals for improvements & growth to senior leadership Excited by progressive retail technology processes and innovations and how they can work in the stores Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; Retail Operations Manager, Retail Manager, Store Manager, Regional Manager, Regional Manager, Area Manager, Retail Area Manager, Regional Operations Manager, Area Operations Manager may also be considered for this role. IND123
Established in Camden, their now flagship store, in the year 2000, this leading vintage-inspired fashion brand is seeking a Store Manager to join their team covering London and Brighton. The company has grown over the years to opening more shops in London as well as expanding to Brighton. They are a vintage inspired fashion brand and one of the largest brands of the retro world. They combine the classic feminine styles of the 1940's and 1950's with new fashion trends and their collections are about creating a variety of vintage and rock & roll styles.They are currently looking for an experienced individual to manage an incredible team across their London and Brighton stores. This is a huge opportunity to nurture, coach, support and lead a talented and unique group of individuals.Main Responsibilities:Senior leader of company Retail StoresResponsible for the rotas across London storesLeading training and inductions across all storesSetting targets, budgets and forecastingManaging holiday schedules and team efficiencyStores maintenance managementHR with support from the HR OfficerLeading and incentivising Sales Managers & wider Retail Stores teamsBridging the gap between the stores, office and warehouse teamsRunning appraisals and 1:1's for all sales managers and wider teamImplementing store wide stock takesTraining all teams in customer service, sales and store standardsHealth & safety officer for all storesActing as stores buyer for each new season using sales analysis and dataUsing this buying appointment to design a range plan and store layout for the next seasonAny future recruitment and inductions of teams with support from HR officerInvolvement in projects where neededThe Ideal Candidate will be:A key advocate of One Team across the businessA real team player, uniting departments towards the advancement of Retail Stores - Incredibly efficientAble to multitask on several different projects / stores throughout the day and working weekA fantastic communicator at all levels, and a hands on leaderEnthusiastic and inspiring with energy and charismaGreat at troubleshooting and problem solvingProficient in future forecasting of business and retailIdeas driven, with the ability to take the initiative and create proposals for improvements & growth to senior leadershipExcited by progressive retail technology processes and innovations and how they can work in the storesSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous job titles and experience including; Retail Operations Manager, Retail Manager, Store Manager, Regional Manager, Regional Manager, Area Manager, Retail Area Manager, Regional Operations Manager, Area Operations Manager may also be considered for this role.IND123
Dec 07, 2021
Full time
Established in Camden, their now flagship store, in the year 2000, this leading vintage-inspired fashion brand is seeking a Store Manager to join their team covering London and Brighton. The company has grown over the years to opening more shops in London as well as expanding to Brighton. They are a vintage inspired fashion brand and one of the largest brands of the retro world. They combine the classic feminine styles of the 1940's and 1950's with new fashion trends and their collections are about creating a variety of vintage and rock & roll styles.They are currently looking for an experienced individual to manage an incredible team across their London and Brighton stores. This is a huge opportunity to nurture, coach, support and lead a talented and unique group of individuals.Main Responsibilities:Senior leader of company Retail StoresResponsible for the rotas across London storesLeading training and inductions across all storesSetting targets, budgets and forecastingManaging holiday schedules and team efficiencyStores maintenance managementHR with support from the HR OfficerLeading and incentivising Sales Managers & wider Retail Stores teamsBridging the gap between the stores, office and warehouse teamsRunning appraisals and 1:1's for all sales managers and wider teamImplementing store wide stock takesTraining all teams in customer service, sales and store standardsHealth & safety officer for all storesActing as stores buyer for each new season using sales analysis and dataUsing this buying appointment to design a range plan and store layout for the next seasonAny future recruitment and inductions of teams with support from HR officerInvolvement in projects where neededThe Ideal Candidate will be:A key advocate of One Team across the businessA real team player, uniting departments towards the advancement of Retail Stores - Incredibly efficientAble to multitask on several different projects / stores throughout the day and working weekA fantastic communicator at all levels, and a hands on leaderEnthusiastic and inspiring with energy and charismaGreat at troubleshooting and problem solvingProficient in future forecasting of business and retailIdeas driven, with the ability to take the initiative and create proposals for improvements & growth to senior leadershipExcited by progressive retail technology processes and innovations and how they can work in the storesSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous job titles and experience including; Retail Operations Manager, Retail Manager, Store Manager, Regional Manager, Regional Manager, Area Manager, Retail Area Manager, Regional Operations Manager, Area Operations Manager may also be considered for this role.IND123
Summary If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. Please also read the full role profile, attached to the end of this advert. Who we're looking for This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Wherever you're from, and whatever your background, we want to hear from you - and it doesn't matter if you're jam first, cream first, or even if you don't like scones at all. Everyone is welcome. Benefits for working at the National Trust include: Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
Dec 07, 2021
Full time
Summary If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. Please also read the full role profile, attached to the end of this advert. Who we're looking for This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Wherever you're from, and whatever your background, we want to hear from you - and it doesn't matter if you're jam first, cream first, or even if you don't like scones at all. Everyone is welcome. Benefits for working at the National Trust include: Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.
Purpose of the role The overall purpose of the role is to support iForce Operations by reducing the risk of criminality to buildings, assets, employees and visitors. Key accountability areas Conduct regular and randomised searches on any staff or visitors within the site. Conduct regular internal and external patrols of the site. Ensure that any goods vehicles (deliveries or collections) entering or leaving the site are logged accurately on the relevant PC System. Maintain a close liaison with Site contacts, other colleagues, CCTV Controllers and the National Security Manager in relation to any incidents. To help support the reduction in accidents and H&S breaches and minimise the risks to employees and visitors. Monitor, operate and communicate using all forms of equipment (Phones, intercoms, radios, email). Assist in site evacuations by following the procedures outlined in the Fire Evacuation Plan. Always maintain strict Data Protection (GDPR) standards, adhering to the policies and procedures put in place in relation to monitoring, recording, extracting and sharing of information. To carry out, where possible, reasonable instructions issued by iForce or The Logistics People Additional information The site is a National Fulfilment Centre & operates Warehousing and Distribution for several different Customers. The site consists of a large Warehouse, Vehicle Yard, Fuel Station, Carpark and Office Space. All of which are to be patrolled on a regular basis. Security Officers are to assist the site Management to ensure all persons are adhering to the H&S and Security processes. Any breaches should be logged and reported. Security Officers must comply with all current legislation including the Data Protection Act, Computer Misuse Act and the Sites Codes of Practice. A valid and in date SIA Guarding or Door Supervisor Licence will be required. Working hours Working a 4 on / 4 off PATTERN - Nights 19:00 - 07:00 If you feel you are suitable for the role please send your CV to:
Dec 02, 2021
Full time
Purpose of the role The overall purpose of the role is to support iForce Operations by reducing the risk of criminality to buildings, assets, employees and visitors. Key accountability areas Conduct regular and randomised searches on any staff or visitors within the site. Conduct regular internal and external patrols of the site. Ensure that any goods vehicles (deliveries or collections) entering or leaving the site are logged accurately on the relevant PC System. Maintain a close liaison with Site contacts, other colleagues, CCTV Controllers and the National Security Manager in relation to any incidents. To help support the reduction in accidents and H&S breaches and minimise the risks to employees and visitors. Monitor, operate and communicate using all forms of equipment (Phones, intercoms, radios, email). Assist in site evacuations by following the procedures outlined in the Fire Evacuation Plan. Always maintain strict Data Protection (GDPR) standards, adhering to the policies and procedures put in place in relation to monitoring, recording, extracting and sharing of information. To carry out, where possible, reasonable instructions issued by iForce or The Logistics People Additional information The site is a National Fulfilment Centre & operates Warehousing and Distribution for several different Customers. The site consists of a large Warehouse, Vehicle Yard, Fuel Station, Carpark and Office Space. All of which are to be patrolled on a regular basis. Security Officers are to assist the site Management to ensure all persons are adhering to the H&S and Security processes. Any breaches should be logged and reported. Security Officers must comply with all current legislation including the Data Protection Act, Computer Misuse Act and the Sites Codes of Practice. A valid and in date SIA Guarding or Door Supervisor Licence will be required. Working hours Working a 4 on / 4 off PATTERN - Nights 19:00 - 07:00 If you feel you are suitable for the role please send your CV to:
Purpose of the role The overall purpose of the role is to support iForce Operations by reducing the risk of criminality to buildings, assets, employees and visitors. Key accountability areas Conduct regular and randomised searches on any staff or visitors within the site. Conduct regular internal and external patrols of the site. Ensure that any goods vehicles (deliveries or collections) entering or leaving the site are logged accurately on the relevant PC System. Maintain a close liaison with Site contacts, other colleagues, CCTV Controllers and the National Security Manager in relation to any incidents. To help support the reduction in accidents and H&S breaches and minimise the risks to employees and visitors. Monitor, operate and communicate using all forms of equipment (Phones, intercoms, radios, email). Assist in site evacuations by following the procedures outlined in the Fire Evacuation Plan. Always maintain strict Data Protection (GDPR) standards, adhering to the policies and procedures put in place in relation to monitoring, recording, extracting and sharing of information. To carry out, where possible, reasonable instructions issued by iForce or The Logistics People Additional information The site is a National Fulfilment Centre & operates Warehousing and Distribution for several different Customers. The site consists of a large Warehouse, Vehicle Yard, Fuel Station, Carpark and Office Space. All of which are to be patrolled on a regular basis. Security Officers are to assist the site Management to ensure all persons are adhering to the H&S and Security processes. Any breaches should be logged and reported. Security Officers must comply with all current legislation including the Data Protection Act, Computer Misuse Act and the Sites Codes of Practice. A valid and in date SIA Guarding or Door Supervisor Licence will be required. Working hours Saturday and Sunday nights - 17:45 - 05:45 If you feel you are suitable for the role please send your CV to:
Dec 02, 2021
Contractor
Purpose of the role The overall purpose of the role is to support iForce Operations by reducing the risk of criminality to buildings, assets, employees and visitors. Key accountability areas Conduct regular and randomised searches on any staff or visitors within the site. Conduct regular internal and external patrols of the site. Ensure that any goods vehicles (deliveries or collections) entering or leaving the site are logged accurately on the relevant PC System. Maintain a close liaison with Site contacts, other colleagues, CCTV Controllers and the National Security Manager in relation to any incidents. To help support the reduction in accidents and H&S breaches and minimise the risks to employees and visitors. Monitor, operate and communicate using all forms of equipment (Phones, intercoms, radios, email). Assist in site evacuations by following the procedures outlined in the Fire Evacuation Plan. Always maintain strict Data Protection (GDPR) standards, adhering to the policies and procedures put in place in relation to monitoring, recording, extracting and sharing of information. To carry out, where possible, reasonable instructions issued by iForce or The Logistics People Additional information The site is a National Fulfilment Centre & operates Warehousing and Distribution for several different Customers. The site consists of a large Warehouse, Vehicle Yard, Fuel Station, Carpark and Office Space. All of which are to be patrolled on a regular basis. Security Officers are to assist the site Management to ensure all persons are adhering to the H&S and Security processes. Any breaches should be logged and reported. Security Officers must comply with all current legislation including the Data Protection Act, Computer Misuse Act and the Sites Codes of Practice. A valid and in date SIA Guarding or Door Supervisor Licence will be required. Working hours Saturday and Sunday nights - 17:45 - 05:45 If you feel you are suitable for the role please send your CV to:
Summary We protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It's no small task. In fact, it's a big team effort and it's why our Collections Assistants are so important. What it's like to work here More than your average National Trust site, Wimpole combines Hall, Gardens, Parkland and Farm in an amazing, complete working estate. Working in Wimpole's Collections & House team means looking after not only the significant collection in the Hall, but also items spread across the whole estate. We are looking for someone who is excited to get involved in all aspects of collections care, from daily conservation cleaning to inventory checks, and take pride in looking after such a special place. You'll be one of a team of six collections staff led by the Senior Collections & House Manager. Reporting to the Senior Collections & House Officer, you will work closely with two other Collections Assistants, as well as two Collections & House Officers and collections volunteers. Click here for more information about this location What you'll be doing As a Collections Assistant, you'll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you'll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You'll keep accurate records too. In this visitor facing role, we'd love you to talk to visitors about the work you're doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you have; A keen interest in history, historic properties and conservation of their collections A good understanding of preventive conservation Knowledge of the approach required when working with fragile historic collections as well as Health & Safety and emergency procedures Good manual dexterity and eye-to-hand skills and ability to work from ladders and tower scaffold The ability to support volunteers to perform at their best Good interpersonal and communication skills, and are a great team player A willingness to undertake continuing professional development and personal skills development and have an enthusiasm to learn
Dec 02, 2021
Full time
Summary We protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It's no small task. In fact, it's a big team effort and it's why our Collections Assistants are so important. What it's like to work here More than your average National Trust site, Wimpole combines Hall, Gardens, Parkland and Farm in an amazing, complete working estate. Working in Wimpole's Collections & House team means looking after not only the significant collection in the Hall, but also items spread across the whole estate. We are looking for someone who is excited to get involved in all aspects of collections care, from daily conservation cleaning to inventory checks, and take pride in looking after such a special place. You'll be one of a team of six collections staff led by the Senior Collections & House Manager. Reporting to the Senior Collections & House Officer, you will work closely with two other Collections Assistants, as well as two Collections & House Officers and collections volunteers. Click here for more information about this location What you'll be doing As a Collections Assistant, you'll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you'll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You'll keep accurate records too. In this visitor facing role, we'd love you to talk to visitors about the work you're doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you have; A keen interest in history, historic properties and conservation of their collections A good understanding of preventive conservation Knowledge of the approach required when working with fragile historic collections as well as Health & Safety and emergency procedures Good manual dexterity and eye-to-hand skills and ability to work from ladders and tower scaffold The ability to support volunteers to perform at their best Good interpersonal and communication skills, and are a great team player A willingness to undertake continuing professional development and personal skills development and have an enthusiasm to learn
Summary We protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It's no small task. In fact, it's a big team effort and it's why our Collections Assistants are so important. What it's like to work here More than your average National Trust site, Wimpole combines Hall, Gardens, Parkland and Farm in an amazing, complete working estate. Working in Wimpole's Collections & House team means looking after not only the significant collection in the Hall, but also items spread across the whole estate. We are looking for someone who is excited to get involved in all aspects of collections care, from daily conservation cleaning to inventory checks, and take pride in looking after such a special place. You'll be one of a team of six collections staff led by the Senior Collections & House Manager. Reporting to the Senior Collections & House Officer, you will work closely with two other Collections Assistants, as well as two Collections & House Officers and collections volunteers. Click here for more information about this location What you'll be doing As a Collections Assistant, you'll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you'll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You'll keep accurate records too. In this visitor facing role, we'd love you to talk to visitors about the work you're doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you have; A keen interest in history, historic properties and conservation of their collections A good understanding of preventive conservation Knowledge of the approach required when working with fragile historic collections as well as Health & Safety and emergency procedures Good manual dexterity and eye-to-hand skills and ability to work from ladders and tower scaffold The ability to support volunteers to perform at their best Good interpersonal and communication skills, and are a great team player A willingness to undertake continuing professional development and personal skills development and have an enthusiasm to learn
Dec 02, 2021
Full time
Summary We protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It's no small task. In fact, it's a big team effort and it's why our Collections Assistants are so important. What it's like to work here More than your average National Trust site, Wimpole combines Hall, Gardens, Parkland and Farm in an amazing, complete working estate. Working in Wimpole's Collections & House team means looking after not only the significant collection in the Hall, but also items spread across the whole estate. We are looking for someone who is excited to get involved in all aspects of collections care, from daily conservation cleaning to inventory checks, and take pride in looking after such a special place. You'll be one of a team of six collections staff led by the Senior Collections & House Manager. Reporting to the Senior Collections & House Officer, you will work closely with two other Collections Assistants, as well as two Collections & House Officers and collections volunteers. Click here for more information about this location What you'll be doing As a Collections Assistant, you'll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you'll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You'll keep accurate records too. In this visitor facing role, we'd love you to talk to visitors about the work you're doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you have; A keen interest in history, historic properties and conservation of their collections A good understanding of preventive conservation Knowledge of the approach required when working with fragile historic collections as well as Health & Safety and emergency procedures Good manual dexterity and eye-to-hand skills and ability to work from ladders and tower scaffold The ability to support volunteers to perform at their best Good interpersonal and communication skills, and are a great team player A willingness to undertake continuing professional development and personal skills development and have an enthusiasm to learn
Summary If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Candidates must submit both a CV and Covering Letter to apply for this role. What it's like to work here We're a small passionate team, with the Senior Visitor Experience Officer role line managing the Welcome Manager, the Welcome Team and a growing number of volunteers. Working collaboratively with the property leadership team, this dedicated role for Tattershall Castle can draw on the expertise of the Site Manager and Senior Collections and House Officer to enable a quality visitor offer to be delivered. We achieve a huge amount with this small team by working together, being bold in our ideas and encouraging a supportive and 'can do' attitude amongst each other. Our opening season is February to October, with conservation both indoors and outdoors, planning work takes place throughout the closed period. Tattershall Castle plays host to beautiful weddings all year round. As we are now in our closed period, this is the perfect time to join the team and make a difference to the future of the property. Click here for more information about this location What you'll be doing You'll work with the Property Operations Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. Please also read the full role profile, attached to the end of this advert. Who we're looking for This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
Dec 02, 2021
Full time
Summary If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Candidates must submit both a CV and Covering Letter to apply for this role. What it's like to work here We're a small passionate team, with the Senior Visitor Experience Officer role line managing the Welcome Manager, the Welcome Team and a growing number of volunteers. Working collaboratively with the property leadership team, this dedicated role for Tattershall Castle can draw on the expertise of the Site Manager and Senior Collections and House Officer to enable a quality visitor offer to be delivered. We achieve a huge amount with this small team by working together, being bold in our ideas and encouraging a supportive and 'can do' attitude amongst each other. Our opening season is February to October, with conservation both indoors and outdoors, planning work takes place throughout the closed period. Tattershall Castle plays host to beautiful weddings all year round. As we are now in our closed period, this is the perfect time to join the team and make a difference to the future of the property. Click here for more information about this location What you'll be doing You'll work with the Property Operations Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. Please also read the full role profile, attached to the end of this advert. Who we're looking for This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
Dec 02, 2021
Full time
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust
Dec 01, 2021
Full time
If you love engaging with our visitors and interpreting our collections with inspiring events and ways to bring our works of art to life, we've got a fantastic opportunity for you. Hours: This is a fulltime role with an average of 37.50 hours per week. Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) Salary: £24371 per annum Contract: Permanent role What it's like to work here The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It's a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area. Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place - the third in the group, forming a close triangle of properties spilling out north across the valley. What you'll be doing You'll work with the Visitor Experience Manager to ensure every aspect of the visitor experience is shaped by our collection and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors. With our impressive collections, inspiring landscapes and centuries of history, there's everything here to fire your imagination, to create events and deliver outstanding interpretation. You'll work with the house team to understand our spirit of place, ensuring high standards of presentation and service as part of the visitor experience team. This job is all about providing a service. To be fantastic in this role, you'll need to; Experience of delivering inspirational engagement activities Have good people skills, enabling good working relationships with those in your team and across the property Understanding of how to interpret significant collections to varied audiences. Excellent organisational skills, and the ability to time manage projects successfully Have good interpersonal skills, able to deal with visitors in a variety of situations Have a flexible customer focused approach with experience in delivering high standards of customer service Experience of working with and supervising volunteers Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust