Development Engineer Location: Hybrid/London Salary: 60,000 - 65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development lifecycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members / new colleagues to assist with knowledge transfer, on boarding and pair coding / code reviews. In this role, you will be primarily responsible for: Delivery of high-quality development work results (structure, content, form) Integrating the application front-end services (with a basic understanding of web front-end technologies) Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Proactive skill and artefact building with regards assessing and adopting new technologies Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Providing and collaborating to produce development work estimates Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: Delivering integration micro-service patterns using Java Spring Boot Applying SOLID principles and creating clean code Experience working with streaming data (e.g. Apache Kafka) and AWS native messaging/streaming features API specification/design and documentation Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: Jenkins, Drone, AWS CodeCommit / Pipeline / Deploy Atlassian stack, Azure DevOps / Docker / Kubernetes / Function as a Service deployments Broader AWS knowledge (e.g. S3, KMS, EKS) Great attention to detail, organisational skills and a keen analytical mind Experience with front-end JavaScript frameworks, such as React Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance / secure services, high throughput / availability non-functional demands) Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience SC Cleared Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 19, 2024
Full time
Development Engineer Location: Hybrid/London Salary: 60,000 - 65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development lifecycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members / new colleagues to assist with knowledge transfer, on boarding and pair coding / code reviews. In this role, you will be primarily responsible for: Delivery of high-quality development work results (structure, content, form) Integrating the application front-end services (with a basic understanding of web front-end technologies) Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Proactive skill and artefact building with regards assessing and adopting new technologies Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Providing and collaborating to produce development work estimates Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: Delivering integration micro-service patterns using Java Spring Boot Applying SOLID principles and creating clean code Experience working with streaming data (e.g. Apache Kafka) and AWS native messaging/streaming features API specification/design and documentation Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: Jenkins, Drone, AWS CodeCommit / Pipeline / Deploy Atlassian stack, Azure DevOps / Docker / Kubernetes / Function as a Service deployments Broader AWS knowledge (e.g. S3, KMS, EKS) Great attention to detail, organisational skills and a keen analytical mind Experience with front-end JavaScript frameworks, such as React Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance / secure services, high throughput / availability non-functional demands) Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience SC Cleared Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Helps end users with technology and IT Productivity issues. Maintains computer equipment and keeps equipment updates. Enforces policies to promote data security. Functions ESSENTIAL • Image computers and equipment to company standards; • Deploy computer equipment to user desks; • Handle support calls in a polite and confident manner; • Log support calls in help desk system; • Troubleshoot hardware and software issues; • Handle end user IT support for both local and remote locations • Provide training to end user in the use of Outlook, Office and VPN connectivity for remote access. o Provide orientation and guidance to users on how to operate new and existing software and hardware equipment. • Maintain IT equipment stock levels; • Escalate issues to other IT staff where necessary; • Evaluate hardware and software to ensure the product will be an effective tool for the employee's job role. Write evaluations and recommendations for line manager and business manager for review. • Other work as delegated by Manager Client Services UK NON-ESSENTIAL • Assist with any other duties as and when required; • Undertake specific projects as instructed by management. Qualifications Qualifications REQUIRED GCE or Higher in: Maths; English; IT HNC (or equivalent) in a computer/technical related discipline (E) Experience in a computer or desktop support environment. DESIRED ITIL qualification (P) COMPTIA/MCP or other industry recognized qualification Demonstrable experience or equivalent combination of education and experience. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Apr 18, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose Helps end users with technology and IT Productivity issues. Maintains computer equipment and keeps equipment updates. Enforces policies to promote data security. Functions ESSENTIAL • Image computers and equipment to company standards; • Deploy computer equipment to user desks; • Handle support calls in a polite and confident manner; • Log support calls in help desk system; • Troubleshoot hardware and software issues; • Handle end user IT support for both local and remote locations • Provide training to end user in the use of Outlook, Office and VPN connectivity for remote access. o Provide orientation and guidance to users on how to operate new and existing software and hardware equipment. • Maintain IT equipment stock levels; • Escalate issues to other IT staff where necessary; • Evaluate hardware and software to ensure the product will be an effective tool for the employee's job role. Write evaluations and recommendations for line manager and business manager for review. • Other work as delegated by Manager Client Services UK NON-ESSENTIAL • Assist with any other duties as and when required; • Undertake specific projects as instructed by management. Qualifications Qualifications REQUIRED GCE or Higher in: Maths; English; IT HNC (or equivalent) in a computer/technical related discipline (E) Experience in a computer or desktop support environment. DESIRED ITIL qualification (P) COMPTIA/MCP or other industry recognized qualification Demonstrable experience or equivalent combination of education and experience. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
At AWE we are at the start of a once-in-a-generation programme to ensure the ongoing operation of the UK's Continuous At Sea Deterrent, following the Prime Minister's declaration of a National Endeavour to design and produce a replacement warhead. As such, we are looking for an adaptable and experienced Resource Manager to join the Replacement Warhead Programme. Your focus will be on assessing and planning the future programme resource requirements based on projected work, capability, impact of pipeline and levels of attrition, driving efficiencies and utilisation in line with budget. This is fantastic opportunity to play a key role within this highly complex and unique programme of work. Location : We are in the Berkshire countryside between Reading and Basingstoke. Salary: From 45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Relocation package available (terms and conditions apply). Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: A CIPD or Project Management qualification would be beneficial but is not essential. Demonstrable experience working within a Resource Management role within a complex and large scale matrix programme. Knowledge and experience of strategic workforce planning and resource planning methodologies. An understanding of how to smoothly induct personnel onto a large scale programme and ensure they are SQEP'd for programme as well as their functional SQEP'ing. Prior experience in managing resource demand and forecasts, and delivering resource reporting to communicate what is needed for the programme. The ability to analyse data and utilise reporting and coordination to understand the in role impact. A clear and concise communication style with the ability to liaise at all levels, with confidence in presenting and reporting to peers and Senior Managers. The ability to build robust relationships within the Replacement Warhead Programme, the PMO, and wider stakeholder network. Excellent organisational and time management skills with a good eye for detail. Drive and determination, coping with a fast moving and ever changing environment. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environment. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through.
Apr 18, 2024
Full time
At AWE we are at the start of a once-in-a-generation programme to ensure the ongoing operation of the UK's Continuous At Sea Deterrent, following the Prime Minister's declaration of a National Endeavour to design and produce a replacement warhead. As such, we are looking for an adaptable and experienced Resource Manager to join the Replacement Warhead Programme. Your focus will be on assessing and planning the future programme resource requirements based on projected work, capability, impact of pipeline and levels of attrition, driving efficiencies and utilisation in line with budget. This is fantastic opportunity to play a key role within this highly complex and unique programme of work. Location : We are in the Berkshire countryside between Reading and Basingstoke. Salary: From 45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Relocation package available (terms and conditions apply). Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: A CIPD or Project Management qualification would be beneficial but is not essential. Demonstrable experience working within a Resource Management role within a complex and large scale matrix programme. Knowledge and experience of strategic workforce planning and resource planning methodologies. An understanding of how to smoothly induct personnel onto a large scale programme and ensure they are SQEP'd for programme as well as their functional SQEP'ing. Prior experience in managing resource demand and forecasts, and delivering resource reporting to communicate what is needed for the programme. The ability to analyse data and utilise reporting and coordination to understand the in role impact. A clear and concise communication style with the ability to liaise at all levels, with confidence in presenting and reporting to peers and Senior Managers. The ability to build robust relationships within the Replacement Warhead Programme, the PMO, and wider stakeholder network. Excellent organisational and time management skills with a good eye for detail. Drive and determination, coping with a fast moving and ever changing environment. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environment. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through.
Your new company Working for a large Social Housing group. based in the West Midlands their aim is to be an exceptional place to work that attracts, develops and retains talent.They are committed to helping colleagues perform to the best of their ability and develop their careers. Your new role Offering an exciting new opportunity for a Data Analyst to join the Investments Team in Asset Management on a full time, permanent contract. We are looking for Data Analyst to provide, analyse and validate asset data to improve and empower our highly talented Asset Management Team. You will be responsible for producing comprehensive data analysis from our Asset Management systems producing financial and performance data. Working with our Asset Manager and Programme Management Delivery Team to provide accurate and timely information about the Asset Teams activities to create a long-term vision to deliver the requirements of the Organisations Asset Management Strategy. Main responsibilities include: Perform quantitative data analyses and interpret the results for the business including Asset Performance Evaluation Model, Decent Homes and Property Investment Energy data. By ensuring our Asset data is accurate, support the Asset Manager and PMO Manager to create a long-term vision for the property portfolio and deliver the requirements identified within the Organisation's Asset Management Strategy. To collate and interrogate all Asset Management works or related data to ensure the quality, integrity, completeness, and accuracy. Develop and maintain monitoring and reporting systems to provide accurate and timely information about the Asset Teams activities including but not limited to statistical and management information, regulatory and business requirements. Appraise, develop and improve the way Asset information is stored and used. Assist in the running of the Asset management database and tools in line with company policies and procedures and ensure that data is kept within the established business plan structures and hierarchies and that reports can be generated to suit business requirements. What you'll need to succeed Evidence of continuing professional development A focused, tenacious attitude with a methodical and logical approach to problem solving. An open, flexible and supportive approach to change an innovation. Experience of data analytics and working with large volumes of data from disparate sources. Recent experience and knowledge of property data systems at end user level. High degree of computer literacy skills and the ability to use a variety of software packages including databases, excel and Access. Strong intellect and analytical skills with the ability to analyse complex data, review alternative solutions and reach speedy, well-informed decisions. Commercial acumen, always considering value for money. Strong attention to detail, but can also see the bigger picture. Empathy for and a good understanding of our customer base, with the desire to always do the right thing for our customers. Ability to work as a team and individually to achieve common goals and improve quality of service(s). Accepting responsibility for decisions taken and working on own initiative, within guidelines. Knowledge of the asset management function within a registered social landlord or similar. Knowledge of land, property, building and development related issues statutory requirements, financial, and legislative information What you'll get in return In return, you will receive - A competitive salary-27 days annual leave (plus three days for Christmas shut down) - Access to the annual leave purchase scheme - Access to a choice of two great pension schemes - A health cash plan - Access to a car leasing scheme - A range of shopping and leisure discounts - Access to learning and development opportunities - The opportunity to work in a hybrid environment They are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, they are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Full time
Your new company Working for a large Social Housing group. based in the West Midlands their aim is to be an exceptional place to work that attracts, develops and retains talent.They are committed to helping colleagues perform to the best of their ability and develop their careers. Your new role Offering an exciting new opportunity for a Data Analyst to join the Investments Team in Asset Management on a full time, permanent contract. We are looking for Data Analyst to provide, analyse and validate asset data to improve and empower our highly talented Asset Management Team. You will be responsible for producing comprehensive data analysis from our Asset Management systems producing financial and performance data. Working with our Asset Manager and Programme Management Delivery Team to provide accurate and timely information about the Asset Teams activities to create a long-term vision to deliver the requirements of the Organisations Asset Management Strategy. Main responsibilities include: Perform quantitative data analyses and interpret the results for the business including Asset Performance Evaluation Model, Decent Homes and Property Investment Energy data. By ensuring our Asset data is accurate, support the Asset Manager and PMO Manager to create a long-term vision for the property portfolio and deliver the requirements identified within the Organisation's Asset Management Strategy. To collate and interrogate all Asset Management works or related data to ensure the quality, integrity, completeness, and accuracy. Develop and maintain monitoring and reporting systems to provide accurate and timely information about the Asset Teams activities including but not limited to statistical and management information, regulatory and business requirements. Appraise, develop and improve the way Asset information is stored and used. Assist in the running of the Asset management database and tools in line with company policies and procedures and ensure that data is kept within the established business plan structures and hierarchies and that reports can be generated to suit business requirements. What you'll need to succeed Evidence of continuing professional development A focused, tenacious attitude with a methodical and logical approach to problem solving. An open, flexible and supportive approach to change an innovation. Experience of data analytics and working with large volumes of data from disparate sources. Recent experience and knowledge of property data systems at end user level. High degree of computer literacy skills and the ability to use a variety of software packages including databases, excel and Access. Strong intellect and analytical skills with the ability to analyse complex data, review alternative solutions and reach speedy, well-informed decisions. Commercial acumen, always considering value for money. Strong attention to detail, but can also see the bigger picture. Empathy for and a good understanding of our customer base, with the desire to always do the right thing for our customers. Ability to work as a team and individually to achieve common goals and improve quality of service(s). Accepting responsibility for decisions taken and working on own initiative, within guidelines. Knowledge of the asset management function within a registered social landlord or similar. Knowledge of land, property, building and development related issues statutory requirements, financial, and legislative information What you'll get in return In return, you will receive - A competitive salary-27 days annual leave (plus three days for Christmas shut down) - Access to the annual leave purchase scheme - Access to a choice of two great pension schemes - A health cash plan - Access to a car leasing scheme - A range of shopping and leisure discounts - Access to learning and development opportunities - The opportunity to work in a hybrid environment They are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, they are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE "Develop your career within IT Service Delivery for a company that builds software and services that help keep people safer, healthier, and better connected worldwide. Improving the services that matter the most." Job Description The post is an agile Change Facilitator role within the IT Service Delivery Department of NECSWS. The IT Service Delivery Department is responsible for the deployment, monitoring, improving and maintaining of IT services both to our colleagues within NECSWS and customers utilising our products. The teams are ITIL 4 accredited and work within approved frameworks to achieve success and continual improvement. This role is based within the Change Team, who identify and minimise risk when a change is needed to any of the internal or external IT Systems. The purpose of change management is to maximise the number of successful service and product changes by ensuring that risks have been properly assessed, authorising changes to proceed and managing the change schedule. Although an independent team, liaising with other key service delivery areas such as Major Incident and Problem Teams, is essential. The team facilitate approximately 125 changes per week varying in risk from planned to emergency changes. Following key processes through the change lifecycle is crucial. You will be responsible for facilitating the change from request to post change evaluation to capture service improvement. The role additionally requires liaison with wider business teams to inform on the impacts of changes for future strategies and to generally promote the change process whilst being agile to customer's feedback. Main Responsibilities of the Role Assess requests to ensure information provided is relevant and correct. Provide support to staff to complete impact assessments in preparation for the change. Assess Impact Assessments to help mitigate risk of failed changes. Prepare for/host conference calls and follow up with suitable documentation. Co-ordinate with external NEC departments Liaise with Change requestors and Customer Service Managers where appropriate. Complete a review of requests to ensure all relevant activities have been completed and documentation/information has been provided. Update and action all tasks and approvals assigned to Change Management within designated timeframes. Ensure tasks are completed within a timely manner by chasing and escalating as required managing the change request through its lifecycle. Be the primary point of reference for questions, suggestions and complaints. Analyse trends or problems and look at improvements within the practice. Provide training, support and advice for NEC teams where required. Qualifications Knowledge of Microsoft Excel - (particularly focused on analysing change data would be desirable) Knowledge of ITIL methodology Understanding of the Service Delivery Processes and how Change Management works within it. Experience liaising with all levels of internal stakeholders. Experience with customer-facing responsibilities. Eligible for enhanced UK Security Clearance This is an exciting role to start or further your career within IT Service Management. NECSWS is committed to continued professional development and career growth to enable you to reach your full potential. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 18, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE "Develop your career within IT Service Delivery for a company that builds software and services that help keep people safer, healthier, and better connected worldwide. Improving the services that matter the most." Job Description The post is an agile Change Facilitator role within the IT Service Delivery Department of NECSWS. The IT Service Delivery Department is responsible for the deployment, monitoring, improving and maintaining of IT services both to our colleagues within NECSWS and customers utilising our products. The teams are ITIL 4 accredited and work within approved frameworks to achieve success and continual improvement. This role is based within the Change Team, who identify and minimise risk when a change is needed to any of the internal or external IT Systems. The purpose of change management is to maximise the number of successful service and product changes by ensuring that risks have been properly assessed, authorising changes to proceed and managing the change schedule. Although an independent team, liaising with other key service delivery areas such as Major Incident and Problem Teams, is essential. The team facilitate approximately 125 changes per week varying in risk from planned to emergency changes. Following key processes through the change lifecycle is crucial. You will be responsible for facilitating the change from request to post change evaluation to capture service improvement. The role additionally requires liaison with wider business teams to inform on the impacts of changes for future strategies and to generally promote the change process whilst being agile to customer's feedback. Main Responsibilities of the Role Assess requests to ensure information provided is relevant and correct. Provide support to staff to complete impact assessments in preparation for the change. Assess Impact Assessments to help mitigate risk of failed changes. Prepare for/host conference calls and follow up with suitable documentation. Co-ordinate with external NEC departments Liaise with Change requestors and Customer Service Managers where appropriate. Complete a review of requests to ensure all relevant activities have been completed and documentation/information has been provided. Update and action all tasks and approvals assigned to Change Management within designated timeframes. Ensure tasks are completed within a timely manner by chasing and escalating as required managing the change request through its lifecycle. Be the primary point of reference for questions, suggestions and complaints. Analyse trends or problems and look at improvements within the practice. Provide training, support and advice for NEC teams where required. Qualifications Knowledge of Microsoft Excel - (particularly focused on analysing change data would be desirable) Knowledge of ITIL methodology Understanding of the Service Delivery Processes and how Change Management works within it. Experience liaising with all levels of internal stakeholders. Experience with customer-facing responsibilities. Eligible for enhanced UK Security Clearance This is an exciting role to start or further your career within IT Service Management. NECSWS is committed to continued professional development and career growth to enable you to reach your full potential. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Senior Compensation Analyst! In this role you will provide a full range of compensation services for our Europe businesses in partnership with Human Resources (HR) and Compensation leadership. Your focus will be on the design of competitive and cost effective total compensation programmes, practices and solutions to create and maintain a high performance culture. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Advise, consult and assist Human Resources Generalists (HRGs) and clients in considering options to address issues relating to compensation administration, policy interpretation, job design, turnover, equity, etc. Perform market pricing, job documentation and evaluation, survey participation and related data analysis, compensation program administration, planning and overall execution in collaboration with the compensation team and HRGs. Maximise the application of compensation tools to support business initiatives/compensation strategies. Develop a solid knowledge of the assigned business area. Study and analyse data, monitor trends and recommend enhancements and changes to assure the retention, motivation and recruitment of key personnel. As requested, provide guidance on the compensation aspects of a new hire offer package, including base, bonus, and equity replacement valuation and considerations. Provide management (executive, business unit/staff department management) with reports/data, analysis and executive summaries to assist in making performance and rewards decisions worldwide. Assist business groups with developing new or revising existing job descriptions. Review draft job descriptions and provide input to assist clients in fully describing the job, ensuring use of 'plain English' and inclusive language. Provide direction on job structuring and identify organisational design issues as appropriate in support of organisational design functions. Ensure HR team members and managers have the knowledge and tools they need to effectively manage performance and administer compensation consistent with company philosophy and goals. You may design and/or deliver compensation related training. Continue to seek ways to influence decision making process and be relied on as a key contributor. Lead selected projects that are technically complex and/or sensitive. Prepare and analyse reports for the CEO and Head of HR as well as the Board of Directors to support the review of compensation action recommendations, ensuring that the company's pay for performance pay philosophy and approach is adhered to. Provide support as necessary to compensation lead and team members. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. What Will Our Ideal Candidate Have? Your degree will likely be in one of the following disciplines: Maths, Statistics, Economics, HR or Business Administration. Preferably you will have prior experience with and knowledge of compensation compliance laws/requirements, market analysis and pay structure design methodologies, variable compensation and equity plans. In addition, it is preferred that you have the following experience: Strong experience of pricing roles in different jurisdictions in multiple currencies; workforce planning and preparing materials for senior leader, which include multiple HR metrics, plus your own analysis/recommendations. General experience with PeopleSoft or Workday HR systems, and with Cognos reporting software. Intermediate analytical problem solving, influencing, communications, leadership, and project management ability required. Intermediate written, oral and presentation skills. Advanced Excel, Word and related software package skills preferred, specifically having the ability to create graphs, and perform vlookups and pivot tables is preferred. CIPD qualification is preferred for this role. What is a Must Have? You will need to hold a Bachelors degree or equivalent in order to do this role. You will also need previous experience in a compensation role, with specific experience in job evaluation, role pricing and survey submission/data scrubbing along with provision of general HR metrics preparation and analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Senior Compensation Analyst! In this role you will provide a full range of compensation services for our Europe businesses in partnership with Human Resources (HR) and Compensation leadership. Your focus will be on the design of competitive and cost effective total compensation programmes, practices and solutions to create and maintain a high performance culture. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Advise, consult and assist Human Resources Generalists (HRGs) and clients in considering options to address issues relating to compensation administration, policy interpretation, job design, turnover, equity, etc. Perform market pricing, job documentation and evaluation, survey participation and related data analysis, compensation program administration, planning and overall execution in collaboration with the compensation team and HRGs. Maximise the application of compensation tools to support business initiatives/compensation strategies. Develop a solid knowledge of the assigned business area. Study and analyse data, monitor trends and recommend enhancements and changes to assure the retention, motivation and recruitment of key personnel. As requested, provide guidance on the compensation aspects of a new hire offer package, including base, bonus, and equity replacement valuation and considerations. Provide management (executive, business unit/staff department management) with reports/data, analysis and executive summaries to assist in making performance and rewards decisions worldwide. Assist business groups with developing new or revising existing job descriptions. Review draft job descriptions and provide input to assist clients in fully describing the job, ensuring use of 'plain English' and inclusive language. Provide direction on job structuring and identify organisational design issues as appropriate in support of organisational design functions. Ensure HR team members and managers have the knowledge and tools they need to effectively manage performance and administer compensation consistent with company philosophy and goals. You may design and/or deliver compensation related training. Continue to seek ways to influence decision making process and be relied on as a key contributor. Lead selected projects that are technically complex and/or sensitive. Prepare and analyse reports for the CEO and Head of HR as well as the Board of Directors to support the review of compensation action recommendations, ensuring that the company's pay for performance pay philosophy and approach is adhered to. Provide support as necessary to compensation lead and team members. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. What Will Our Ideal Candidate Have? Your degree will likely be in one of the following disciplines: Maths, Statistics, Economics, HR or Business Administration. Preferably you will have prior experience with and knowledge of compensation compliance laws/requirements, market analysis and pay structure design methodologies, variable compensation and equity plans. In addition, it is preferred that you have the following experience: Strong experience of pricing roles in different jurisdictions in multiple currencies; workforce planning and preparing materials for senior leader, which include multiple HR metrics, plus your own analysis/recommendations. General experience with PeopleSoft or Workday HR systems, and with Cognos reporting software. Intermediate analytical problem solving, influencing, communications, leadership, and project management ability required. Intermediate written, oral and presentation skills. Advanced Excel, Word and related software package skills preferred, specifically having the ability to create graphs, and perform vlookups and pivot tables is preferred. CIPD qualification is preferred for this role. What is a Must Have? You will need to hold a Bachelors degree or equivalent in order to do this role. You will also need previous experience in a compensation role, with specific experience in job evaluation, role pricing and survey submission/data scrubbing along with provision of general HR metrics preparation and analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
LHH is delighted to be working with one of their clients in Hampshire to find a talented Learning and Development Manager to join their progressive People Team. If you are a self-motivated and creative individual with a passion for delivering exceptional learning experiences within a values-based high performing business, then this role is for you. Key responsibilities will include: Define and implement the L&D strategy to support our client's business plan. Design and deliver training programmes focused on people leadership skills, high performing teams, career development frameworks as well as values and behaviours. Collaborate with People Business Partners to identify skills gaps and offer sustainable solutions that demonstrate impact. Drive improvements in the learning culture, making L&D visible and accessible to all employees. Implement evaluation methods to measure learning programme effectiveness and refine offerings based on feedback and data. The successful candidate will have: Proven experience managing end-to-end L&D initiatives. Strong design and delivery skills, creating meaningful learning experiences. Excellent consultancy and communication abilities. Commercial mindset with credibility to engage with senior stakeholders. Strong project management and administration skills. This is an exciting opportunity to join a dynamic and forward-thinking organisation that values its people. Offering hybrid and flexible working, our client promotes a supportive and inclusive work environment where your ideas and contributions are truly valued. If you are ready to take the next step in your L&D career and make a real difference, we would love to hear from you.
Apr 18, 2024
Full time
LHH is delighted to be working with one of their clients in Hampshire to find a talented Learning and Development Manager to join their progressive People Team. If you are a self-motivated and creative individual with a passion for delivering exceptional learning experiences within a values-based high performing business, then this role is for you. Key responsibilities will include: Define and implement the L&D strategy to support our client's business plan. Design and deliver training programmes focused on people leadership skills, high performing teams, career development frameworks as well as values and behaviours. Collaborate with People Business Partners to identify skills gaps and offer sustainable solutions that demonstrate impact. Drive improvements in the learning culture, making L&D visible and accessible to all employees. Implement evaluation methods to measure learning programme effectiveness and refine offerings based on feedback and data. The successful candidate will have: Proven experience managing end-to-end L&D initiatives. Strong design and delivery skills, creating meaningful learning experiences. Excellent consultancy and communication abilities. Commercial mindset with credibility to engage with senior stakeholders. Strong project management and administration skills. This is an exciting opportunity to join a dynamic and forward-thinking organisation that values its people. Offering hybrid and flexible working, our client promotes a supportive and inclusive work environment where your ideas and contributions are truly valued. If you are ready to take the next step in your L&D career and make a real difference, we would love to hear from you.
Role Title: Cyber Recovery Technical Architect Duration: 6 Months Location: Canary Wharf/Hybrid (2-3 days on site) Rate: up to 640/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Responsible for analysis technology application solutions for applications to meet business requirements in line with RFT and Group IT Strategies and Architectures Understanding of Cyber Enterprise Recovery Solutions following NIST Cyber Security Model - Protect, Detect Respond, Recover like Vault, Air gapped, immutable backups etc Create more Cyber Resilience Approach to data protection by modernizing and automating recovery and business continuity strategies Build roadmap for Cyber Resilience Recovery Solutions and strengthen our resilience capabilities Apply a risk-based approach to test Response and Recovery capabilities, utilising intelligence-led disruption events and scenarios to inform planning and testing requirements Align RFT application recovery approach to central recovery testing, that is applied across different approved disruption Events Validates both the aggregation of multiple individual plan tests, and the necessary mobilisation capabilities Testing of Individual capabilities and contingencies. Validates that individual recovery plans operate as expected for the designed use case Collaborating with application product delivery teams to ensure that those solutions are fit for purpose and support them with architecture related challenges through delivery Contribute to project scope and objectives, to ensure feasibility of implementation - consulting with all relevant stakeholders as required Working with the relevant Technology and Change Project Managers and CTO Enterprise Architects - responsible for ensuring that the outcomes delivered by projects are consistent with the original solution Support the development of systems strategies and roadmaps for the supported business area Provide ad-hoc consultancy as required to the business on technical matters Key Skills/ requirements Responsible for creating technology solutions for applications to meet business requirements in line with RFT and company Strategies and Architectures. Work with supply chain (including external) as appropriate to produce initial costs, and throughout the development lifecycle. Evaluation of technologies, recommending and advising on strategic improvements Leverage Cyber-Resilience reference architecture for specific Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements to ensure business continuity during data integrity threats and breaches, and to complement and enhance existing or standard Disaster Recovery architectures Accelerate bank's ability to recover at scale to re-establish a BAU Technology Environment following a material Cyber Event Ensure proper validation, testing (Table Top, Simulated, Scenario, Level, Scale Testing) and user sign-off of all deliverable for prioritised Applications Assist Scale Technology Testing Programme for Data Integrity and Cyber Disruption Create and validate Integrated Recover Plans for all Business Services Implement Data Integrity and Cyber Recovery Planning during the development or change if IT Services Examining architectural changes projects make to new and existing services, to ensure they are built to meet the business and operational resilience requirements, of the Business Services that consume them. Works with project managers and sourcing managers to advise on supplier and cost options, and to ensure that the validity of the overall solution is fully represented and considered in any RFI/RFPs process, or in the creation and evaluation of proof-of-concept solutions Takes responsibility for ensuring that solutions adhere to architectural and quality standards and policies and reduce duplication across RFT and the wider Group. Optimising use of infrastructure and licenses to drive down total cost of ownership Support Cyber Resilience Solution Architect in providing advice and guidance to business stakeholders in shaping the portfolio of technology solutions, and the estimating process for initiatives being provided to business stakeholders and AEs representing m+ investments. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 18, 2024
Contractor
Role Title: Cyber Recovery Technical Architect Duration: 6 Months Location: Canary Wharf/Hybrid (2-3 days on site) Rate: up to 640/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Responsible for analysis technology application solutions for applications to meet business requirements in line with RFT and Group IT Strategies and Architectures Understanding of Cyber Enterprise Recovery Solutions following NIST Cyber Security Model - Protect, Detect Respond, Recover like Vault, Air gapped, immutable backups etc Create more Cyber Resilience Approach to data protection by modernizing and automating recovery and business continuity strategies Build roadmap for Cyber Resilience Recovery Solutions and strengthen our resilience capabilities Apply a risk-based approach to test Response and Recovery capabilities, utilising intelligence-led disruption events and scenarios to inform planning and testing requirements Align RFT application recovery approach to central recovery testing, that is applied across different approved disruption Events Validates both the aggregation of multiple individual plan tests, and the necessary mobilisation capabilities Testing of Individual capabilities and contingencies. Validates that individual recovery plans operate as expected for the designed use case Collaborating with application product delivery teams to ensure that those solutions are fit for purpose and support them with architecture related challenges through delivery Contribute to project scope and objectives, to ensure feasibility of implementation - consulting with all relevant stakeholders as required Working with the relevant Technology and Change Project Managers and CTO Enterprise Architects - responsible for ensuring that the outcomes delivered by projects are consistent with the original solution Support the development of systems strategies and roadmaps for the supported business area Provide ad-hoc consultancy as required to the business on technical matters Key Skills/ requirements Responsible for creating technology solutions for applications to meet business requirements in line with RFT and company Strategies and Architectures. Work with supply chain (including external) as appropriate to produce initial costs, and throughout the development lifecycle. Evaluation of technologies, recommending and advising on strategic improvements Leverage Cyber-Resilience reference architecture for specific Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements to ensure business continuity during data integrity threats and breaches, and to complement and enhance existing or standard Disaster Recovery architectures Accelerate bank's ability to recover at scale to re-establish a BAU Technology Environment following a material Cyber Event Ensure proper validation, testing (Table Top, Simulated, Scenario, Level, Scale Testing) and user sign-off of all deliverable for prioritised Applications Assist Scale Technology Testing Programme for Data Integrity and Cyber Disruption Create and validate Integrated Recover Plans for all Business Services Implement Data Integrity and Cyber Recovery Planning during the development or change if IT Services Examining architectural changes projects make to new and existing services, to ensure they are built to meet the business and operational resilience requirements, of the Business Services that consume them. Works with project managers and sourcing managers to advise on supplier and cost options, and to ensure that the validity of the overall solution is fully represented and considered in any RFI/RFPs process, or in the creation and evaluation of proof-of-concept solutions Takes responsibility for ensuring that solutions adhere to architectural and quality standards and policies and reduce duplication across RFT and the wider Group. Optimising use of infrastructure and licenses to drive down total cost of ownership Support Cyber Resilience Solution Architect in providing advice and guidance to business stakeholders in shaping the portfolio of technology solutions, and the estimating process for initiatives being provided to business stakeholders and AEs representing m+ investments. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Apr 18, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
SEO manager needed to join our team on a contract basis. The opportunity: We're looking for an SEO Manager to work on a new role in our SEO team in London. You will be working in a dynamic, exciting, creative advertising environment for some of the largest brands in the world when you join VML, an award-winning global digital advertising agency. The successful candidate will have experience as a SEO Manager. You should have a good knowledge about working with PPC, search engine algorithms, web analytics, and technical, on-page and off-page search engine optimization. But most importantly - we want strategic, creative, critical thinkers who will challenge the status quo for how we and our clients think about search! You will be reporting to the SEO Lead and will be part of an existing, established team. The SEO Manager will provide input into existing and planned marketing programs, make organic search recommendations, and implement SEO best practices for clients, focusing on the two largest European markets one of our clients. This position will collaborate with our PPC team to ensure a cohesive strategy between the disciplines and work directly with local clients. You will get opportunities to present search strategy and SEO concepts to colleagues and clients, and access to some of the smartest SEOs in the business to build your skill set. We are open to hearing from SEO specialists with all levels of experience. If you love organic search, we've got something for you! What you'll be doing: Strategic Guidance Working with local market teams to help them improve their site's SEO. Optimisation of local site's content. Identify local trends to provide recommendations for new content. Collaborate with the PPC team to help drive efficiencies. Optimise local market campaign pages. Research and add optimised, locally trending articles. Help execute the Central strategy at a local level. Expand client's knowledge and use of search engine optimization and drive internal client user adoption. Collaborate with account teams and clients to understand and document business, technical and reporting requirements, and to develop solutions to ensure success. Assisting clients with the tracking and enhancement of marketing efforts. Typical Deliverables Keyword research. Competitor analysis. On-page recommendations such as testing and analysis of keywords, title and description copy, optimized page titles and meta tags. Website audits and recommendations for SEO-friendly site development - including but not limited to wireframes, site maps and site architecture. Delivering reports. Presenting efficiencies to the central SEO and PPC teams. Evaluations/presentations of current SEO on existing sites. Creation and delivery of monthly reports and subsequent recommendations. Documentation relating to existing processes, and suggestions for improving processes. Assisting with technical projects e.g. Schema. Effective and persuasive presentations (verbal and written) for teams and clients. What we want from you: SEO experience with solid content and good technical knowledge. German speaking is an advantage. Experience with industry tools such as Google Search Console, Keyword Planner, rank tracking tools, experience with Lumar (DeepCrawl) is a bonus. An understanding of the analytics platform, preferably Adobe Analytics. Excellent communication skills and ability to interact with all levels of end users and technical resources. Self-motivation with enthusiasm for and understanding of the online marketing industry and technologies. Ability to manage multiple tasks concurrently and meet deadlines. Ability to analyze website marketing KPIs, data and numbers. Excellent oral and written presentation skills. Working understanding of website development, design, user experience, PPC and social media marketing to coordinate with SEO efforts. Ability to work independently and in a team environment and with multiple internal and external clients. Solution-oriented nature and willingness to work to overcome obstacles. Eager and willing to learn new techniques in SEO and keep a pulse on the changing world of search. Google Analytics and Google AdWords certifications are a plus, but not required. International SEO knowledge and experience a plus, but not required. Competencies Collaboration Continuous learning Organization Adaptability Self-motivation What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
Apr 18, 2024
Full time
SEO manager needed to join our team on a contract basis. The opportunity: We're looking for an SEO Manager to work on a new role in our SEO team in London. You will be working in a dynamic, exciting, creative advertising environment for some of the largest brands in the world when you join VML, an award-winning global digital advertising agency. The successful candidate will have experience as a SEO Manager. You should have a good knowledge about working with PPC, search engine algorithms, web analytics, and technical, on-page and off-page search engine optimization. But most importantly - we want strategic, creative, critical thinkers who will challenge the status quo for how we and our clients think about search! You will be reporting to the SEO Lead and will be part of an existing, established team. The SEO Manager will provide input into existing and planned marketing programs, make organic search recommendations, and implement SEO best practices for clients, focusing on the two largest European markets one of our clients. This position will collaborate with our PPC team to ensure a cohesive strategy between the disciplines and work directly with local clients. You will get opportunities to present search strategy and SEO concepts to colleagues and clients, and access to some of the smartest SEOs in the business to build your skill set. We are open to hearing from SEO specialists with all levels of experience. If you love organic search, we've got something for you! What you'll be doing: Strategic Guidance Working with local market teams to help them improve their site's SEO. Optimisation of local site's content. Identify local trends to provide recommendations for new content. Collaborate with the PPC team to help drive efficiencies. Optimise local market campaign pages. Research and add optimised, locally trending articles. Help execute the Central strategy at a local level. Expand client's knowledge and use of search engine optimization and drive internal client user adoption. Collaborate with account teams and clients to understand and document business, technical and reporting requirements, and to develop solutions to ensure success. Assisting clients with the tracking and enhancement of marketing efforts. Typical Deliverables Keyword research. Competitor analysis. On-page recommendations such as testing and analysis of keywords, title and description copy, optimized page titles and meta tags. Website audits and recommendations for SEO-friendly site development - including but not limited to wireframes, site maps and site architecture. Delivering reports. Presenting efficiencies to the central SEO and PPC teams. Evaluations/presentations of current SEO on existing sites. Creation and delivery of monthly reports and subsequent recommendations. Documentation relating to existing processes, and suggestions for improving processes. Assisting with technical projects e.g. Schema. Effective and persuasive presentations (verbal and written) for teams and clients. What we want from you: SEO experience with solid content and good technical knowledge. German speaking is an advantage. Experience with industry tools such as Google Search Console, Keyword Planner, rank tracking tools, experience with Lumar (DeepCrawl) is a bonus. An understanding of the analytics platform, preferably Adobe Analytics. Excellent communication skills and ability to interact with all levels of end users and technical resources. Self-motivation with enthusiasm for and understanding of the online marketing industry and technologies. Ability to manage multiple tasks concurrently and meet deadlines. Ability to analyze website marketing KPIs, data and numbers. Excellent oral and written presentation skills. Working understanding of website development, design, user experience, PPC and social media marketing to coordinate with SEO efforts. Ability to work independently and in a team environment and with multiple internal and external clients. Solution-oriented nature and willingness to work to overcome obstacles. Eager and willing to learn new techniques in SEO and keep a pulse on the changing world of search. Google Analytics and Google AdWords certifications are a plus, but not required. International SEO knowledge and experience a plus, but not required. Competencies Collaboration Continuous learning Organization Adaptability Self-motivation What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction. You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van. Duties Activities here include answering technical questions and issues from customers via email, phone and Teams. Configuring equipment ready for installation, preparing customer media using Bespoke software and supporting other departments internally. You are likely to be working on several projects at any one time and involved in several aspects of a given project(s). This will range from physically installing Equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues. Training will be provided as well as a company van with fuel card, tools, laptop, mobile phone and any required software. You will report directly to the UK After Sales Manager. You are likely to work with Sales, R&D and Production staff as well as other members of the Technical Support team. Requirements PLEASE NOTE THAT THIS CLIENT IS AN ELECTRONICS MANUFACTURING BUSINESS, PLEASE READ THE JD FULLY BEFORE APPLYING • To communicate with all staff in a courteous and clear manner. • To be comfortable using Windows based machines • Familiar with networking protocols, and serial protocols. • To have an organised and methodical approach to tasks. • To use own initiative and self-manage\prioritise own workload. • Attend meetings in person and via Teams. • To be punctual in attendance & complete tasks by agreed deadlines. • Flexible approach to working hours. • Tidy and organised work place, tools and equipment supplied are looked after and used Responsibly. • Occasional overnight stays away from home required. • To follow all company policies & procedures including quality, environment, H&S and in Staff handbook. Tasks and Duties • To carry out installations or retrofits of equipment at customer sites globally where required. • To provide first line phone support on all products. • To carry out site evaluations and suggest improvements to best resolve customer issues. • To create databases and media content for customers and agents for Hanover on board equipment using in-house software. • To supply training to customers on various software packages in person, over the phone, online or via email. Essential Skills • Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc. • Full UK driving license or equivalent. • Valid passport and able to travel globally as required. • Computer literate with good a good understanding of Microsoft office packages and Windows OS. • Excellent standards of verbal and written communication. Desired Skills • Knowledge and use of serial communication standards and protocols • Previous knowledge, or experience with Linux would be highly beneficial. • Experience of electrical and electronic system design (e.G. Circuit Diagrams, wiring). • Previous experience in a technical support role dealing directly with the customer. • Previous experience in public transport and/or manufacturing industries.
Apr 18, 2024
Full time
Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction. You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van. Duties Activities here include answering technical questions and issues from customers via email, phone and Teams. Configuring equipment ready for installation, preparing customer media using Bespoke software and supporting other departments internally. You are likely to be working on several projects at any one time and involved in several aspects of a given project(s). This will range from physically installing Equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues. Training will be provided as well as a company van with fuel card, tools, laptop, mobile phone and any required software. You will report directly to the UK After Sales Manager. You are likely to work with Sales, R&D and Production staff as well as other members of the Technical Support team. Requirements PLEASE NOTE THAT THIS CLIENT IS AN ELECTRONICS MANUFACTURING BUSINESS, PLEASE READ THE JD FULLY BEFORE APPLYING • To communicate with all staff in a courteous and clear manner. • To be comfortable using Windows based machines • Familiar with networking protocols, and serial protocols. • To have an organised and methodical approach to tasks. • To use own initiative and self-manage\prioritise own workload. • Attend meetings in person and via Teams. • To be punctual in attendance & complete tasks by agreed deadlines. • Flexible approach to working hours. • Tidy and organised work place, tools and equipment supplied are looked after and used Responsibly. • Occasional overnight stays away from home required. • To follow all company policies & procedures including quality, environment, H&S and in Staff handbook. Tasks and Duties • To carry out installations or retrofits of equipment at customer sites globally where required. • To provide first line phone support on all products. • To carry out site evaluations and suggest improvements to best resolve customer issues. • To create databases and media content for customers and agents for Hanover on board equipment using in-house software. • To supply training to customers on various software packages in person, over the phone, online or via email. Essential Skills • Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc. • Full UK driving license or equivalent. • Valid passport and able to travel globally as required. • Computer literate with good a good understanding of Microsoft office packages and Windows OS. • Excellent standards of verbal and written communication. Desired Skills • Knowledge and use of serial communication standards and protocols • Previous knowledge, or experience with Linux would be highly beneficial. • Experience of electrical and electronic system design (e.G. Circuit Diagrams, wiring). • Previous experience in a technical support role dealing directly with the customer. • Previous experience in public transport and/or manufacturing industries.
Senior Data and Systems Officer External Relations Location: Camden (King's Cross, London) Salary: £33,576 to £38,721 Per Annum Including London Weighting Permanent / Full Time Closing Date: 01/05/2024 Interview Date: 10/05/2024 Reference: RVA-0102-24 An exciting opportunity has arisen for someone to join us in the newly created role of Senior Data and Systems Officer. Reporting to the Data, Evaluation and Systems Manager, the post-holder will work closely with colleagues from across the Admissions, Recruitment and WP teams to support the collation and delivery of robust data that will enable evidence-based evaluation and decision making. The successful candidate will enjoy working with data and will have experience in working with large datasets and databases. They will have a keen eye for detail with an ability to problem solve and find solutions, strong IT skills and an aptitude for quickly picking up new systems and technical concepts. They will be proactive in their approach to work and will be able to work both independently and as a part of team to meet agreed targets and deadlines. Excellent communication skills are a must, as is the ability to maintain a professional approach to confidential and sensitive information. We offer a generous reward package including: Competitive and attractive pension package Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata On site café and restaurant Free membership to the Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included) Cycle to work scheme Free mini-bus service to and from Potters Bar station and Hawkshead Campus A range of family friendly policies, including adoption, maternity and paternity pay and leave Prospective applicants are encouraged to contact Tim Howarth, Data, Evaluation and Systems Manager, via email for an informal chat: . The RVC values Equality, Diversity and Inclusion and therefore welcome applicants from all backgrounds and communities. Balancing both the needs of the business with those of our staff, we will consider applications to work on a flexible basis. Closing Date: 1 st May 2024
Apr 18, 2024
Full time
Senior Data and Systems Officer External Relations Location: Camden (King's Cross, London) Salary: £33,576 to £38,721 Per Annum Including London Weighting Permanent / Full Time Closing Date: 01/05/2024 Interview Date: 10/05/2024 Reference: RVA-0102-24 An exciting opportunity has arisen for someone to join us in the newly created role of Senior Data and Systems Officer. Reporting to the Data, Evaluation and Systems Manager, the post-holder will work closely with colleagues from across the Admissions, Recruitment and WP teams to support the collation and delivery of robust data that will enable evidence-based evaluation and decision making. The successful candidate will enjoy working with data and will have experience in working with large datasets and databases. They will have a keen eye for detail with an ability to problem solve and find solutions, strong IT skills and an aptitude for quickly picking up new systems and technical concepts. They will be proactive in their approach to work and will be able to work both independently and as a part of team to meet agreed targets and deadlines. Excellent communication skills are a must, as is the ability to maintain a professional approach to confidential and sensitive information. We offer a generous reward package including: Competitive and attractive pension package Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata On site café and restaurant Free membership to the Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included) Cycle to work scheme Free mini-bus service to and from Potters Bar station and Hawkshead Campus A range of family friendly policies, including adoption, maternity and paternity pay and leave Prospective applicants are encouraged to contact Tim Howarth, Data, Evaluation and Systems Manager, via email for an informal chat: . The RVC values Equality, Diversity and Inclusion and therefore welcome applicants from all backgrounds and communities. Balancing both the needs of the business with those of our staff, we will consider applications to work on a flexible basis. Closing Date: 1 st May 2024
Senior Product Manager / Senior Digital Product Manager / Lead Product Manager / Senior Digital Product Owner This is an exciting opportunity for a Senior Digital Product Manager to join a new and growing team that embodies the disruptive spirit of a start-up but with the backing of a well-known FS Brand. With a Vision of revolutionising the lending industry by driving innovation, enabling unparalleled speed of lending, and cultivating strong partnerships, we want to recruit passionate business builders who look at the world and see huge opportunities to change it: As the Senior Digital Product Manager, some of the key elements of your role will involve: Establish the product vision and strategy, including developing product roadmaps and build alignment across the team around the product strategy Collaborate with all teams and our partners to gain insight and ideas that will feed into the product design process Conduct market research to understand industry trends, threats, broker needs, and the competitive landscape Conduct customer research, interviews, and usability testing to gather feedback on product satisfaction and new product and feature ideas Create and execute ambitious product plans, use a data driven approach to identify opportunities and optimise growth Be the go-to product and customer expert, understanding the market, competitor products, customer needs and how the unique client proposition and mortgage product set meets the needs of our defined customer segments Develop and maintain a product governance lifecycle management framework, working closely with Compliance and Risk management as part of the review cycle Build an understanding of the system to help inform how quickly and easily we can execute and support the team in doing so against clearly defined requirements and product backlogs Work with the Product Owner and Change team to launch and manage our products Monitor MI and conduct regular evaluations to assess product performance against goals and benchmarks from a customer as well as business perspective, identifying areas for improvement This is a great opportunity to own and drive an innovative new Product to market with a great fintech backed by an excllent brand, working closely with business directors and a a high performing cross functional team.
Apr 18, 2024
Full time
Senior Product Manager / Senior Digital Product Manager / Lead Product Manager / Senior Digital Product Owner This is an exciting opportunity for a Senior Digital Product Manager to join a new and growing team that embodies the disruptive spirit of a start-up but with the backing of a well-known FS Brand. With a Vision of revolutionising the lending industry by driving innovation, enabling unparalleled speed of lending, and cultivating strong partnerships, we want to recruit passionate business builders who look at the world and see huge opportunities to change it: As the Senior Digital Product Manager, some of the key elements of your role will involve: Establish the product vision and strategy, including developing product roadmaps and build alignment across the team around the product strategy Collaborate with all teams and our partners to gain insight and ideas that will feed into the product design process Conduct market research to understand industry trends, threats, broker needs, and the competitive landscape Conduct customer research, interviews, and usability testing to gather feedback on product satisfaction and new product and feature ideas Create and execute ambitious product plans, use a data driven approach to identify opportunities and optimise growth Be the go-to product and customer expert, understanding the market, competitor products, customer needs and how the unique client proposition and mortgage product set meets the needs of our defined customer segments Develop and maintain a product governance lifecycle management framework, working closely with Compliance and Risk management as part of the review cycle Build an understanding of the system to help inform how quickly and easily we can execute and support the team in doing so against clearly defined requirements and product backlogs Work with the Product Owner and Change team to launch and manage our products Monitor MI and conduct regular evaluations to assess product performance against goals and benchmarks from a customer as well as business perspective, identifying areas for improvement This is a great opportunity to own and drive an innovative new Product to market with a great fintech backed by an excllent brand, working closely with business directors and a a high performing cross functional team.
In a Nutshell We have a new exciting opportunity for a Reward Partner to join our team within Vistry Services, ideally based from our West Malling office in Kent, however this can be flexible as it is a National role. As our Reward Partner you will be responsible for responsible for providing a robust and fit for purpose reward and recognition agenda that supports the overall Group People Strategy. As our Reward Partner you will thrive in leading initiatives and delivering a successful end to end process. You will also have a methodical and resourceful mind-set and be able to present and lead discussions on ideas, data and strategy in an efficient way. You will pride yourself on your exceptional communication skills, and you will be a person that can tackle challenging conversations and influence our business leaders with confidence. You will have ideally gained your Reward knowledge from working in a FTSE 250 business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ability to work on a range of compensation and benefits programs across multiple annual cycles. Drafting of reports and proposals that are presented to senior Managers and Boards. A subject matter expert in reward, benefits and compensation with the ability to offer guidance and support to key stakeholders and members of the People Team. Strong project management skills with demonstrable experience in delivering various project priorities. An analytical data driven approach with the ability to suggest and generate new insight and ideas. Excellent Excel skills with the ability to build models that drive decision making. Simplifies the data to facilitate conversations with the audience. Ideally, has experience using job levelling / evaluation methodologies e.g Hay / Kornferry. Builds and maintains relationships across Vistry Group and leads on development of the reward strategy for our internal stakeholders. Sets the strategic reward and recognition vision and guides the team to successful implementation of the strategy. Understands the commercial importance of working with tight deadlines and adhering to processes. Ability to display a business partnering approach and manage the expectations of each part of the business effectively. Excellent organisational skills, with the ability to ensure flexibility when required. Excellent communication skills and the ability to lead and influence people across the business. Flexible to support various areas of the business, to attend various offices and site locations within the business as and when necessary. Driving License essential to effectively support all areas of the business. Demonstrable evidence of providing reward solutions in a fast paced environment Advanced Excel skills Experience with project management and project management tools Desirable experience of executive remuneration More about the Reward Partner role Responsible for the co-ordination of cyclical activities including the annual salary review process and various bonus schemes across the business. Works with the People Team colleagues to review the annual benefits provision with experience to make recommendations on cost, take up rates and future requirements for the Company. Provides expert knowledge and insight through benchmarking, pay surveys and the provision of the annual gender pay gap report. Utilizes internal business intelligence and external market data to evaluate current job levels, pay grading and benefits to make recommendations on future reward processes. Works with the Company Secretariat team to facilitate the business Sharesave and SIP schemes. Provide assistance with the senior level LTIP programs. Recommends future reward and recognition initiatives that enhance the Vistry offering internally and externally. Works with the wider People Team to give confident advice on other HR processes and projects. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Apr 18, 2024
Full time
In a Nutshell We have a new exciting opportunity for a Reward Partner to join our team within Vistry Services, ideally based from our West Malling office in Kent, however this can be flexible as it is a National role. As our Reward Partner you will be responsible for responsible for providing a robust and fit for purpose reward and recognition agenda that supports the overall Group People Strategy. As our Reward Partner you will thrive in leading initiatives and delivering a successful end to end process. You will also have a methodical and resourceful mind-set and be able to present and lead discussions on ideas, data and strategy in an efficient way. You will pride yourself on your exceptional communication skills, and you will be a person that can tackle challenging conversations and influence our business leaders with confidence. You will have ideally gained your Reward knowledge from working in a FTSE 250 business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ability to work on a range of compensation and benefits programs across multiple annual cycles. Drafting of reports and proposals that are presented to senior Managers and Boards. A subject matter expert in reward, benefits and compensation with the ability to offer guidance and support to key stakeholders and members of the People Team. Strong project management skills with demonstrable experience in delivering various project priorities. An analytical data driven approach with the ability to suggest and generate new insight and ideas. Excellent Excel skills with the ability to build models that drive decision making. Simplifies the data to facilitate conversations with the audience. Ideally, has experience using job levelling / evaluation methodologies e.g Hay / Kornferry. Builds and maintains relationships across Vistry Group and leads on development of the reward strategy for our internal stakeholders. Sets the strategic reward and recognition vision and guides the team to successful implementation of the strategy. Understands the commercial importance of working with tight deadlines and adhering to processes. Ability to display a business partnering approach and manage the expectations of each part of the business effectively. Excellent organisational skills, with the ability to ensure flexibility when required. Excellent communication skills and the ability to lead and influence people across the business. Flexible to support various areas of the business, to attend various offices and site locations within the business as and when necessary. Driving License essential to effectively support all areas of the business. Demonstrable evidence of providing reward solutions in a fast paced environment Advanced Excel skills Experience with project management and project management tools Desirable experience of executive remuneration More about the Reward Partner role Responsible for the co-ordination of cyclical activities including the annual salary review process and various bonus schemes across the business. Works with the People Team colleagues to review the annual benefits provision with experience to make recommendations on cost, take up rates and future requirements for the Company. Provides expert knowledge and insight through benchmarking, pay surveys and the provision of the annual gender pay gap report. Utilizes internal business intelligence and external market data to evaluate current job levels, pay grading and benefits to make recommendations on future reward processes. Works with the Company Secretariat team to facilitate the business Sharesave and SIP schemes. Provide assistance with the senior level LTIP programs. Recommends future reward and recognition initiatives that enhance the Vistry offering internally and externally. Works with the wider People Team to give confident advice on other HR processes and projects. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
In a Nutshell We have a new exciting opportunity for a Reward Partner to join our team within Vistry Services, ideally based from our West Malling office in Kent, however this can be flexible as it is a National role. As our Reward Partner you will be responsible for responsible for providing a robust and fit for purpose reward and recognition agenda that supports the overall Group People Strategy. As our Reward Partner you will thrive in leading initiatives and delivering a successful end to end process. You will also have a methodical and resourceful mind-set and be able to present and lead discussions on ideas, data and strategy in an efficient way. You will pride yourself on your exceptional communication skills, and you will be a person that can tackle challenging conversations and influence our business leaders with confidence. You will have ideally gained your Reward knowledge from working in a FTSE 250 business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ability to work on a range of compensation and benefits programs across multiple annual cycles. Drafting of reports and proposals that are presented to senior Managers and Boards. A subject matter expert in reward, benefits and compensation with the ability to offer guidance and support to key stakeholders and members of the People Team. Strong project management skills with demonstrable experience in delivering various project priorities. An analytical data driven approach with the ability to suggest and generate new insight and ideas. Excellent Excel skills with the ability to build models that drive decision making. Simplifies the data to facilitate conversations with the audience. Ideally, has experience using job levelling / evaluation methodologies e.g Hay / Kornferry. Builds and maintains relationships across Vistry Group and leads on development of the reward strategy for our internal stakeholders. Sets the strategic reward and recognition vision and guides the team to successful implementation of the strategy. Understands the commercial importance of working with tight deadlines and adhering to processes. Ability to display a business partnering approach and manage the expectations of each part of the business effectively. Excellent organisational skills, with the ability to ensure flexibility when required. Excellent communication skills and the ability to lead and influence people across the business. Flexible to support various areas of the business, to attend various offices and site locations within the business as and when necessary. Driving License essential to effectively support all areas of the business. Demonstrable evidence of providing reward solutions in a fast paced environment Advanced Excel skills Experience with project management and project management tools Desirable experience of executive remuneration More about the Reward Partner role Responsible for the co-ordination of cyclical activities including the annual salary review process and various bonus schemes across the business. Works with the People Team colleagues to review the annual benefits provision with experience to make recommendations on cost, take up rates and future requirements for the Company. Provides expert knowledge and insight through benchmarking, pay surveys and the provision of the annual gender pay gap report. Utilizes internal business intelligence and external market data to evaluate current job levels, pay grading and benefits to make recommendations on future reward processes. Works with the Company Secretariat team to facilitate the business Sharesave and SIP schemes. Provide assistance with the senior level LTIP programs. Recommends future reward and recognition initiatives that enhance the Vistry offering internally and externally. Works with the wider People Team to give confident advice on other HR processes and projects. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Apr 18, 2024
Full time
In a Nutshell We have a new exciting opportunity for a Reward Partner to join our team within Vistry Services, ideally based from our West Malling office in Kent, however this can be flexible as it is a National role. As our Reward Partner you will be responsible for responsible for providing a robust and fit for purpose reward and recognition agenda that supports the overall Group People Strategy. As our Reward Partner you will thrive in leading initiatives and delivering a successful end to end process. You will also have a methodical and resourceful mind-set and be able to present and lead discussions on ideas, data and strategy in an efficient way. You will pride yourself on your exceptional communication skills, and you will be a person that can tackle challenging conversations and influence our business leaders with confidence. You will have ideally gained your Reward knowledge from working in a FTSE 250 business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ability to work on a range of compensation and benefits programs across multiple annual cycles. Drafting of reports and proposals that are presented to senior Managers and Boards. A subject matter expert in reward, benefits and compensation with the ability to offer guidance and support to key stakeholders and members of the People Team. Strong project management skills with demonstrable experience in delivering various project priorities. An analytical data driven approach with the ability to suggest and generate new insight and ideas. Excellent Excel skills with the ability to build models that drive decision making. Simplifies the data to facilitate conversations with the audience. Ideally, has experience using job levelling / evaluation methodologies e.g Hay / Kornferry. Builds and maintains relationships across Vistry Group and leads on development of the reward strategy for our internal stakeholders. Sets the strategic reward and recognition vision and guides the team to successful implementation of the strategy. Understands the commercial importance of working with tight deadlines and adhering to processes. Ability to display a business partnering approach and manage the expectations of each part of the business effectively. Excellent organisational skills, with the ability to ensure flexibility when required. Excellent communication skills and the ability to lead and influence people across the business. Flexible to support various areas of the business, to attend various offices and site locations within the business as and when necessary. Driving License essential to effectively support all areas of the business. Demonstrable evidence of providing reward solutions in a fast paced environment Advanced Excel skills Experience with project management and project management tools Desirable experience of executive remuneration More about the Reward Partner role Responsible for the co-ordination of cyclical activities including the annual salary review process and various bonus schemes across the business. Works with the People Team colleagues to review the annual benefits provision with experience to make recommendations on cost, take up rates and future requirements for the Company. Provides expert knowledge and insight through benchmarking, pay surveys and the provision of the annual gender pay gap report. Utilizes internal business intelligence and external market data to evaluate current job levels, pay grading and benefits to make recommendations on future reward processes. Works with the Company Secretariat team to facilitate the business Sharesave and SIP schemes. Provide assistance with the senior level LTIP programs. Recommends future reward and recognition initiatives that enhance the Vistry offering internally and externally. Works with the wider People Team to give confident advice on other HR processes and projects. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
An exciting opportunity has become available for a Marketing Manager with demonstrable strategic vision to join our client s busy Marketing department within their growing educational setting on a permanent full time basis. Marketing Manager Responsibilities Your main roles will include but are not limited to: Strategising, leading, developing, managing and successfully implementing engaging and cost effective integrated marketing and communications plan for the setting. Partnering with other departments and business stakeholders to inform strategy, construct campaigns and reach target demographics. Leading on the development and management of internal and external communities in relation to the setting. Managing the annual Marketing budget, ensuring monthly reporting, forecasting and planning is carried out to inform team and marketing performance. Managing and delivering the creation of all UK and international marketing activities such as internal and external events, digital content, social media, PR, email and print campaigns, whilst regularly reporting on its effectiveness to drive strategy and engagement. Identifying and acting upon new marketing and partnership opportunities. Line managing the Marketing and Communication Executive, ensuring their performance is managed effectively and their objectives align with the Marketing vision. Marketing Manager Rewards As well as working for a unique organisation, you can benefit from the following rewards: As well as working for this fab and friendly team within a setting that has fantastic values you can also benefit from: Free cooked lunches during term-time. Access to medical and counselling Services. Discounted membership rates for a local leisure facility. Cycle to work scheme. The Company Our client offers education services to domestic and international students. Marketing Manager Experience It is essential that you embody the following skills and qualities: Demonstrable experience working as a Marketing Manager or senior Marketing Executive that is ready and can demonstrate that they can take the next step up into a managerial position. Demonstrable marketing strategic planning and project management skills. Strong interpersonal and stakeholder management skills with people of all levels and seniority. Flexibility and resilience within a fast-moving, target-driven environment, never compromising on accuracy and attention to detail. Demonstrable management skills You are able to motivate, take the lead, act on initiative and collaborate with others within a large setting. Proficiency in the digital marketing space you are adept at analysing data reports, can manage social media across multiple channels, create and run efficient paid advertising as well as creating content to be distributed through email marketing and other channels. Excellent campaign management skills from inception, to launch, to evaluation. Excellent copywriting, editing and grammar skills. Demonstrable experience of physical and online events management. Experience and proficiency in Adobe Creative Suite, WordPress, analytics platforms such as Google Analytics, Mailchimp, paid media PPC and organic SEO. Proficiency in the Microsoft Office suite, particularly Excel as this role requires extensive reporting duties. The following skills, experience and knowledge are not essential, but highly desirable for the success of this role: An understanding of the PR process, timelines and delivery. Video editing. Relevant experience within an education setting. Location OX2, Oxford This role requires you to be fully office based on site. There isn t any flexibility to work on a hybrid basis. Please only apply for this role if you can be based on site 5 days per week. A short walk between the settings other sites will be required on occasion. The working hours for this role are 8.30am 5pm, however this role requires occasional weekend and evening work for school events. The interview process is likely to comprise of a first stage informal chat via TEAMs, followed by a face-to-face interview at the site which will involve a tour of the site, an interview, a skills test and a PowerPoint presentation showcasing your experience and examples of your previous work. The client wishes to appoint the successful candidate as soon as possible. They wish to start the interview process at the beginning of May. There will be a 6 month probationary period which is subject to your performance in role. How to Apply for this Marketing Manager role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) The client is looking to interview as soon as possible. Interview details are TBC should you be successfully shortlisted. The successful candidate will be subject to an Enhanced Disclosure of criminal background check from the Disclosure and Barring Service (DBS) before their start date as well as other necessary pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Apr 18, 2024
Full time
An exciting opportunity has become available for a Marketing Manager with demonstrable strategic vision to join our client s busy Marketing department within their growing educational setting on a permanent full time basis. Marketing Manager Responsibilities Your main roles will include but are not limited to: Strategising, leading, developing, managing and successfully implementing engaging and cost effective integrated marketing and communications plan for the setting. Partnering with other departments and business stakeholders to inform strategy, construct campaigns and reach target demographics. Leading on the development and management of internal and external communities in relation to the setting. Managing the annual Marketing budget, ensuring monthly reporting, forecasting and planning is carried out to inform team and marketing performance. Managing and delivering the creation of all UK and international marketing activities such as internal and external events, digital content, social media, PR, email and print campaigns, whilst regularly reporting on its effectiveness to drive strategy and engagement. Identifying and acting upon new marketing and partnership opportunities. Line managing the Marketing and Communication Executive, ensuring their performance is managed effectively and their objectives align with the Marketing vision. Marketing Manager Rewards As well as working for a unique organisation, you can benefit from the following rewards: As well as working for this fab and friendly team within a setting that has fantastic values you can also benefit from: Free cooked lunches during term-time. Access to medical and counselling Services. Discounted membership rates for a local leisure facility. Cycle to work scheme. The Company Our client offers education services to domestic and international students. Marketing Manager Experience It is essential that you embody the following skills and qualities: Demonstrable experience working as a Marketing Manager or senior Marketing Executive that is ready and can demonstrate that they can take the next step up into a managerial position. Demonstrable marketing strategic planning and project management skills. Strong interpersonal and stakeholder management skills with people of all levels and seniority. Flexibility and resilience within a fast-moving, target-driven environment, never compromising on accuracy and attention to detail. Demonstrable management skills You are able to motivate, take the lead, act on initiative and collaborate with others within a large setting. Proficiency in the digital marketing space you are adept at analysing data reports, can manage social media across multiple channels, create and run efficient paid advertising as well as creating content to be distributed through email marketing and other channels. Excellent campaign management skills from inception, to launch, to evaluation. Excellent copywriting, editing and grammar skills. Demonstrable experience of physical and online events management. Experience and proficiency in Adobe Creative Suite, WordPress, analytics platforms such as Google Analytics, Mailchimp, paid media PPC and organic SEO. Proficiency in the Microsoft Office suite, particularly Excel as this role requires extensive reporting duties. The following skills, experience and knowledge are not essential, but highly desirable for the success of this role: An understanding of the PR process, timelines and delivery. Video editing. Relevant experience within an education setting. Location OX2, Oxford This role requires you to be fully office based on site. There isn t any flexibility to work on a hybrid basis. Please only apply for this role if you can be based on site 5 days per week. A short walk between the settings other sites will be required on occasion. The working hours for this role are 8.30am 5pm, however this role requires occasional weekend and evening work for school events. The interview process is likely to comprise of a first stage informal chat via TEAMs, followed by a face-to-face interview at the site which will involve a tour of the site, an interview, a skills test and a PowerPoint presentation showcasing your experience and examples of your previous work. The client wishes to appoint the successful candidate as soon as possible. They wish to start the interview process at the beginning of May. There will be a 6 month probationary period which is subject to your performance in role. How to Apply for this Marketing Manager role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) The client is looking to interview as soon as possible. Interview details are TBC should you be successfully shortlisted. The successful candidate will be subject to an Enhanced Disclosure of criminal background check from the Disclosure and Barring Service (DBS) before their start date as well as other necessary pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Safer Hand Solutions Ltd
Stoke-on-trent, Staffordshire
Telesales Manager Permanent Stoke on Trent £27,000 + Commissions My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery. This role involves managing a team of telesales representatives, monitoring performance metrics, implementing strategies to improve productivity and customer satisfaction, and fostering a positive work environment. Duties to include: Team Management: Lead, motivate, and supervise a team of Telesales representatives. Provide guidance, coaching, and training to enhance team performance and skill development. Conduct regular performance evaluations and provide constructive feedback. Address employee concerns and ensure adherence to company policies and procedures. Operational Oversight: Develop and implement strategies to optimise call centre operations and improve efficiency. Monitor call queues and agent availability to ensure adequate staffing levels. Analyse performance metrics such as call volume, average handle time, and first call resolution to identify areas for improvement. Implement quality assurance programs to maintain service quality standards. Customer Service Excellence: Foster a customer-centric culture focused on delivering exceptional service experiences. Handle escalated customer inquiries or complaints effectively and in a timely manner. Develop and implement strategies to enhance customer satisfaction and loyalty. Technology and Systems Management: Oversee the use of call centre technology and systems to ensure optimal performance. Identify and recommend improvements or upgrades to existing systems. Ensure compliance with data protection regulations and security protocols. Reporting and Analysis: Prepare regular reports on call centre performance, including key metrics and trends. Analyse data to identify patterns, opportunities, and challenges, and make data-driven decisions. Present findings and recommendations to senior management. In order to be successful in the role of Telesales Manager: Strong and proven background in sales as a top performer Strong customer service experience with a track record of influential relationship building Experience working with and selling in the high value products sector You will be an excellent communicator Organised, reliable and results driven Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and decision-making skills. Proficiency in call centre technology and systems. Ability to work under pressure and meet targets in a fast-paced environment. Knowledge of customer service principles and practices. In return you will receive: Competitive Salary + Excellent uncapped commission package A monthly attendance bonus 20 days annual leave plus bank holidays Exclusive discounts & offers. A positive working environment If you are ready to contribute your sales ability to a team that thrives on creativity and innovation, I welcome your application. Join them in shaping the landscape and making a meaningful impact on businesses far and wide.If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration.
Apr 18, 2024
Full time
Telesales Manager Permanent Stoke on Trent £27,000 + Commissions My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery. This role involves managing a team of telesales representatives, monitoring performance metrics, implementing strategies to improve productivity and customer satisfaction, and fostering a positive work environment. Duties to include: Team Management: Lead, motivate, and supervise a team of Telesales representatives. Provide guidance, coaching, and training to enhance team performance and skill development. Conduct regular performance evaluations and provide constructive feedback. Address employee concerns and ensure adherence to company policies and procedures. Operational Oversight: Develop and implement strategies to optimise call centre operations and improve efficiency. Monitor call queues and agent availability to ensure adequate staffing levels. Analyse performance metrics such as call volume, average handle time, and first call resolution to identify areas for improvement. Implement quality assurance programs to maintain service quality standards. Customer Service Excellence: Foster a customer-centric culture focused on delivering exceptional service experiences. Handle escalated customer inquiries or complaints effectively and in a timely manner. Develop and implement strategies to enhance customer satisfaction and loyalty. Technology and Systems Management: Oversee the use of call centre technology and systems to ensure optimal performance. Identify and recommend improvements or upgrades to existing systems. Ensure compliance with data protection regulations and security protocols. Reporting and Analysis: Prepare regular reports on call centre performance, including key metrics and trends. Analyse data to identify patterns, opportunities, and challenges, and make data-driven decisions. Present findings and recommendations to senior management. In order to be successful in the role of Telesales Manager: Strong and proven background in sales as a top performer Strong customer service experience with a track record of influential relationship building Experience working with and selling in the high value products sector You will be an excellent communicator Organised, reliable and results driven Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and decision-making skills. Proficiency in call centre technology and systems. Ability to work under pressure and meet targets in a fast-paced environment. Knowledge of customer service principles and practices. In return you will receive: Competitive Salary + Excellent uncapped commission package A monthly attendance bonus 20 days annual leave plus bank holidays Exclusive discounts & offers. A positive working environment If you are ready to contribute your sales ability to a team that thrives on creativity and innovation, I welcome your application. Join them in shaping the landscape and making a meaningful impact on businesses far and wide.If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration.