Greater London Authority (GLA)
The Infrastructure Coordination Service (ICS) is hiring a Senior Project Officer to drive the delivery of flagship streetworks collaboration projects and the Dig-Once Approach - helping to realise the Mayor's priorities for infrastructure and decarbonisation in the capital. The ICS is an award-winning team that works to improve how utilities and other infrastructure is planned and delivered in our city. We are interdisciplinary, fast moving, industry-leading and focused on innovation and creating real change. Our work is nested in collaboration and coordination with the sector, with boroughs, developers, utilities, telecoms, and other infrastructure providers. The ICS brings significant benefits to Londoners as well as industry, by improving air quality, supporting 'healthy streets', enabling decarbonisation and unlocking affordable housing delivery. Senior Project Officer - Streets: The Senior Project Officer will work closely with partners across industry to promote the 'dig-once' approach to streetworks and collaborative working within the infrastructure sector. This is a fast-paced delivery role, heavily focused on project management with high levels of external engagement. Our work is geared towards reducing road network disruption and making London's infrastructure delivery more efficient. You will support works promoters - utilities and contractors from across the water, gas, power and telecom sectors - to scale up pilots so that collaboration becomes "business as usual." The successful candidate will feel comfortable working in a streetworks context (prior streetworks or utilities experience is not required, but desired), managing multiple parallel projects whilst supporting partners to work towards our common goals. Projects may include: mains rehabilitation programmes, road resurfacing and public realm schemes, cycling schemes, Healthy Streets interventions, Sustainable Drainage Systems (SuDS), tree planting programmes, developments and regeneration projects, as well as heat networks, among others. Role description: This role requires diverse skillsets and exposes the officer to high-profile work. You will be focused on: Driving collaborative streetwork projects from concept to delivery, using strong project management skills; Pipeline management and working towards specific delivery targets; Undertaking stakeholder engagement with key partners from across industry, including utility companies, contractors and network management teams within Highway Authorities (Boroughs and Transport for London); Promoting positive behaviour change and supporting infrastructure providers to embed collaboration as "business as usual"; Developing a range of case studies, guides, tools and other materials; Partnering with cross-cutting working groups such as Collaboration Specialists and external consultants; Working with colleagues across the Infrastructure team to support delivery of their programmes; Supporting engagement with senior-level stakeholders across the utilities sector and London. The role requires strong attention to detail and problem-solving skills, as well as an ability to communicate effectively in a variety of forms with a diverse range of people. We welcome applicants from a range of backgrounds - we welcome people with project management experience from any sector with the relevant skills. You may have also have studied or have work experience in areas such as infrastructure planning, transportation and sustainability, or other related areas. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme. PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS ROLE. Principal accountabilities Undertake project management and oversee a pipeline of schemes. Be responsive to varying workloads and provide flexible resource to coordinate active projects, providing a quick turnaround where required. Communicate effectively with senior staff across the GLA Group and work with internal and external stakeholders and partners - being mindful of sensitivity to varying organisational dynamics and priorities, as well as hierarchies of accountability - to achieve the team's corporate objectives. Build up awareness and track innovation, regulatory and policy changes relevant to the streetworks and collaboration fields. Support the wider team with cross-cutting tasks. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, and promoting the diverse needs and aspirations of London's communities. Carry out all roles allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. PERSON SPECIFICATION Technical requirements/experience/qualifications A relevant degree or equivalent professional qualification or ability to demonstrate an equivalent level of knowledge and skills gained through experience. Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. Experience of project and programme management and reporting. Experience working with data. Good understanding of infrastructure, utilities, and planning policies or the ability to develop this knowledge quickly. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of view points and finding creative workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Tuesday 7th May 2024 at 23:59 at 23:59
The Infrastructure Coordination Service (ICS) is hiring a Senior Project Officer to drive the delivery of flagship streetworks collaboration projects and the Dig-Once Approach - helping to realise the Mayor's priorities for infrastructure and decarbonisation in the capital. The ICS is an award-winning team that works to improve how utilities and other infrastructure is planned and delivered in our city. We are interdisciplinary, fast moving, industry-leading and focused on innovation and creating real change. Our work is nested in collaboration and coordination with the sector, with boroughs, developers, utilities, telecoms, and other infrastructure providers. The ICS brings significant benefits to Londoners as well as industry, by improving air quality, supporting 'healthy streets', enabling decarbonisation and unlocking affordable housing delivery. Senior Project Officer - Streets: The Senior Project Officer will work closely with partners across industry to promote the 'dig-once' approach to streetworks and collaborative working within the infrastructure sector. This is a fast-paced delivery role, heavily focused on project management with high levels of external engagement. Our work is geared towards reducing road network disruption and making London's infrastructure delivery more efficient. You will support works promoters - utilities and contractors from across the water, gas, power and telecom sectors - to scale up pilots so that collaboration becomes "business as usual." The successful candidate will feel comfortable working in a streetworks context (prior streetworks or utilities experience is not required, but desired), managing multiple parallel projects whilst supporting partners to work towards our common goals. Projects may include: mains rehabilitation programmes, road resurfacing and public realm schemes, cycling schemes, Healthy Streets interventions, Sustainable Drainage Systems (SuDS), tree planting programmes, developments and regeneration projects, as well as heat networks, among others. Role description: This role requires diverse skillsets and exposes the officer to high-profile work. You will be focused on: Driving collaborative streetwork projects from concept to delivery, using strong project management skills; Pipeline management and working towards specific delivery targets; Undertaking stakeholder engagement with key partners from across industry, including utility companies, contractors and network management teams within Highway Authorities (Boroughs and Transport for London); Promoting positive behaviour change and supporting infrastructure providers to embed collaboration as "business as usual"; Developing a range of case studies, guides, tools and other materials; Partnering with cross-cutting working groups such as Collaboration Specialists and external consultants; Working with colleagues across the Infrastructure team to support delivery of their programmes; Supporting engagement with senior-level stakeholders across the utilities sector and London. The role requires strong attention to detail and problem-solving skills, as well as an ability to communicate effectively in a variety of forms with a diverse range of people. We welcome applicants from a range of backgrounds - we welcome people with project management experience from any sector with the relevant skills. You may have also have studied or have work experience in areas such as infrastructure planning, transportation and sustainability, or other related areas. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme. PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS ROLE. Principal accountabilities Undertake project management and oversee a pipeline of schemes. Be responsive to varying workloads and provide flexible resource to coordinate active projects, providing a quick turnaround where required. Communicate effectively with senior staff across the GLA Group and work with internal and external stakeholders and partners - being mindful of sensitivity to varying organisational dynamics and priorities, as well as hierarchies of accountability - to achieve the team's corporate objectives. Build up awareness and track innovation, regulatory and policy changes relevant to the streetworks and collaboration fields. Support the wider team with cross-cutting tasks. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, and promoting the diverse needs and aspirations of London's communities. Carry out all roles allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. PERSON SPECIFICATION Technical requirements/experience/qualifications A relevant degree or equivalent professional qualification or ability to demonstrate an equivalent level of knowledge and skills gained through experience. Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. Experience of project and programme management and reporting. Experience working with data. Good understanding of infrastructure, utilities, and planning policies or the ability to develop this knowledge quickly. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of view points and finding creative workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. In addition to a good salary package, we offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Application closing date: Tuesday 7th May 2024 at 23:59 at 23:59
Ipsum
Hillington, Norfolk
Hillington About Ipsum Our vision is to be widely recognised as the UKs customer service leader in specialist utility and infrastructure services. Providing great customer service is at the heart of what we do, and our commitment is to deliver this safely and innovatively through our highly skilled teams we call this the Ipsum Way. Were always looking for people who are passionate about delivering outstanding customer service and who take pride in delivering essential services 24/7/365 that really make a difference to local people and communities. We are committed to supporting and developing our people to achieve their full potential. If you join us, as well as learning on the job, we offer structured learning programmes and sponsoring relevant professional qualifications. If your qualification gives you membership of an accredited professional body then we will reimburse your annual membership fee. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers. We really value our people and so we like to look after them. In addition to an attractive salary, if you work for us, youll enjoy a range of employee benefits which you can explore more about by visiting our website About the role Job Purpose Working from one of our custom-equipped CCTV vans, you will visit all types of clients commercial, residential, industrial, rail, road, utility, etc. across Scotland. You will carry out CCTV surveys of drainage systems, assess pipe conditions, analyse results, and produce high quality reports, working safely and efficiently and ensuring that work is completed within the required timescale. Principal Accountabilities Ensure on site compliance with Health and Safety, Quality and Environmental policies and procedures. Ensure adherence to Company policies & procedure. Ensure all specialist equipment is in good working order and operated with diligence and care. Ensure all site related incidents are reported. Identify and react swiftly to resolve problems before they escalate. Undertake all specialist CCTV & Manhole survey & GPS level duties in line with client requirement. Responsible for all Jetting & CCTV work completed on site. Responsible for producing high quality results, reports, and feedback. Daily mentoring of CCTV technicians to ensure continued development of skills. Always establish good relationships and communication and resolve issues and early resolution of any potential problems. You need to be flexible too: we operate 24/7 so there will be early starts, weekend working and an out-of-hours working away from home. About You You will have the following Essential Qualifications: OS19X to current MSCC5 standards Wincan VX Experience NRSWA Streetworks Confined space level 2 and above Manual Handling First Aid at Work CSCS Full Clean Driving Licence You will have the following Desirable Qualifications: Experience with the following CCTV kit. Mini-Cam and Pearpoint Experience of FMAP(Flooding) PMAP(Pollution) works and the associated requirements You will have the following knowledge and experience: Proven experience within the Utilities Sector preferably in the Drainage Industry. Proven experience of working in customer service or a customer focused environment. Strong awareness of Health and Safety. Knowledge of waste network operations. Experience & competence of measuring GPS levels. IT literate and proficient in Microsoft Office package. Experience and ability to produce quality reports & feedback in associated systems. Experience and ability to lead by and set an example. Experience in building collaborative relationships with existing and new employees, suppliers, clients & sub-contractors. You will have the following skills and personal qualities: Professional, customer focused with a good standard of verbal and numerical reasoning. Ability to communicate both up and down within Ipsum and the Client Organisation. Excellent communication skills. Excellent time management skills, with ability to deliver tasks to deadline. Professional and positive approach. Self-motivated and organised. Flexible attitude and approach. Team player, and able to work on own initiative. The employing Company is Ipsum Drainage (Scotland) Limited. Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Hillington About Ipsum Our vision is to be widely recognised as the UKs customer service leader in specialist utility and infrastructure services. Providing great customer service is at the heart of what we do, and our commitment is to deliver this safely and innovatively through our highly skilled teams we call this the Ipsum Way. Were always looking for people who are passionate about delivering outstanding customer service and who take pride in delivering essential services 24/7/365 that really make a difference to local people and communities. We are committed to supporting and developing our people to achieve their full potential. If you join us, as well as learning on the job, we offer structured learning programmes and sponsoring relevant professional qualifications. If your qualification gives you membership of an accredited professional body then we will reimburse your annual membership fee. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers. We really value our people and so we like to look after them. In addition to an attractive salary, if you work for us, youll enjoy a range of employee benefits which you can explore more about by visiting our website About the role Job Purpose Working from one of our custom-equipped CCTV vans, you will visit all types of clients commercial, residential, industrial, rail, road, utility, etc. across Scotland. You will carry out CCTV surveys of drainage systems, assess pipe conditions, analyse results, and produce high quality reports, working safely and efficiently and ensuring that work is completed within the required timescale. Principal Accountabilities Ensure on site compliance with Health and Safety, Quality and Environmental policies and procedures. Ensure adherence to Company policies & procedure. Ensure all specialist equipment is in good working order and operated with diligence and care. Ensure all site related incidents are reported. Identify and react swiftly to resolve problems before they escalate. Undertake all specialist CCTV & Manhole survey & GPS level duties in line with client requirement. Responsible for all Jetting & CCTV work completed on site. Responsible for producing high quality results, reports, and feedback. Daily mentoring of CCTV technicians to ensure continued development of skills. Always establish good relationships and communication and resolve issues and early resolution of any potential problems. You need to be flexible too: we operate 24/7 so there will be early starts, weekend working and an out-of-hours working away from home. About You You will have the following Essential Qualifications: OS19X to current MSCC5 standards Wincan VX Experience NRSWA Streetworks Confined space level 2 and above Manual Handling First Aid at Work CSCS Full Clean Driving Licence You will have the following Desirable Qualifications: Experience with the following CCTV kit. Mini-Cam and Pearpoint Experience of FMAP(Flooding) PMAP(Pollution) works and the associated requirements You will have the following knowledge and experience: Proven experience within the Utilities Sector preferably in the Drainage Industry. Proven experience of working in customer service or a customer focused environment. Strong awareness of Health and Safety. Knowledge of waste network operations. Experience & competence of measuring GPS levels. IT literate and proficient in Microsoft Office package. Experience and ability to produce quality reports & feedback in associated systems. Experience and ability to lead by and set an example. Experience in building collaborative relationships with existing and new employees, suppliers, clients & sub-contractors. You will have the following skills and personal qualities: Professional, customer focused with a good standard of verbal and numerical reasoning. Ability to communicate both up and down within Ipsum and the Client Organisation. Excellent communication skills. Excellent time management skills, with ability to deliver tasks to deadline. Professional and positive approach. Self-motivated and organised. Flexible attitude and approach. Team player, and able to work on own initiative. The employing Company is Ipsum Drainage (Scotland) Limited. Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.