We are currently recruiting for an exciting new opportunity on behalf of our client based in Saddleworth. they are seeking a new candidate with experience in property claims! Property Claims Advisor - Delph New Rd, Delph, Oldham OL3 5DE Salary - £25,600 Contract - Perm Full-time, 37.5 hours per week - Monday to Sunday (1 weekend per month) Start Date: May TBC JOB PURPOSE Responsible for the daily managem click apply for full job details
Mar 29, 2024
Full time
We are currently recruiting for an exciting new opportunity on behalf of our client based in Saddleworth. they are seeking a new candidate with experience in property claims! Property Claims Advisor - Delph New Rd, Delph, Oldham OL3 5DE Salary - £25,600 Contract - Perm Full-time, 37.5 hours per week - Monday to Sunday (1 weekend per month) Start Date: May TBC JOB PURPOSE Responsible for the daily managem click apply for full job details
Personal Accident Claims Advisor We are looking for an individual with Personal Accident claims experience. Location: Fully remote or based out of Portsmouth office Salary: £25,500 rising to £38,000 Hours of work: Monday to Friday 9am to 5.30pm Dynamite recruitment is working in partnership with a very well-established Insurance business who are UK based. Our client is looking to recruit a Personal Accident Claims Advisor asap. As a Personal Accident Claims Handler, you will be the first point of contact for customers who have experienced unforeseen events. You must empathise with customers, understand their unique situations, guide them through the claims process and make a positive impact on their lives. Day to day the Claims Handler would be responsible for investigating, negotiating, and processing claims whilst ensuring that you are providing a high standard of customer service. You will assess customer claims against their policies to ensure that claims are quickly paid. Key tasks include: Assisting customers via email and on the telephone Supporting with various household claims enquiries Managing challenging enquiries and investigating where needed Processing claims Paying claims Completed FCA regulated administration. What we look for in a candidate: Minimum 1 year within Personal Accident Claims A positive attitude Highly organised under pressure with good attention to detail Ability to multi-task - switching between telephone calls and customer email. Excellent written and verbal communication Computer skills are essential. To be available to start ASAP. To be considered please submit your CV asap.
Mar 28, 2024
Full time
Personal Accident Claims Advisor We are looking for an individual with Personal Accident claims experience. Location: Fully remote or based out of Portsmouth office Salary: £25,500 rising to £38,000 Hours of work: Monday to Friday 9am to 5.30pm Dynamite recruitment is working in partnership with a very well-established Insurance business who are UK based. Our client is looking to recruit a Personal Accident Claims Advisor asap. As a Personal Accident Claims Handler, you will be the first point of contact for customers who have experienced unforeseen events. You must empathise with customers, understand their unique situations, guide them through the claims process and make a positive impact on their lives. Day to day the Claims Handler would be responsible for investigating, negotiating, and processing claims whilst ensuring that you are providing a high standard of customer service. You will assess customer claims against their policies to ensure that claims are quickly paid. Key tasks include: Assisting customers via email and on the telephone Supporting with various household claims enquiries Managing challenging enquiries and investigating where needed Processing claims Paying claims Completed FCA regulated administration. What we look for in a candidate: Minimum 1 year within Personal Accident Claims A positive attitude Highly organised under pressure with good attention to detail Ability to multi-task - switching between telephone calls and customer email. Excellent written and verbal communication Computer skills are essential. To be available to start ASAP. To be considered please submit your CV asap.
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Mar 28, 2024
Full time
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Motor Claims Handler Up to £25,000 DOE Monday-Friday Rochdale Job Description: Are you an experienced Motor Claims Handler? Are you looking to join a business who offer great opportunities for progression? We re looking for Motor Claims Handlers to join our client who are a UK leading business based in Rochdale. You ll bring your experience within Motor Claims and passion for excellent service with you whilst handling Motor Insurance Claims from cradle to grave . Motor Claims Handler skills: Dealing with Motor Claims from cradle to grave Handle incoming inquiries from policyholders, insurers and other third parties Ensuring all claims are handled in line with insurer SLA s Making sure all data recorded is correct and meets agreed SLA s and is in line with insurer best practice guidelines Ensure all new claims are handled efficiently in line with the insurer SLA Handle claims within the delegated authority of the insurer set out in their SLA s which includes the following: Handling FNOL, instructing engineers, recovery agents, repairers, solicitors Undertake any other duties as necessary Motor Claims Handler Benefits: Comprehensive training and on-going support Employer pension contribution 20 days holiday plus bank holidays to start Lots of fundraising and social events In house training and opportunity for progression Please click APPLY if you are interested, we will be in touch immediately!
Mar 28, 2024
Full time
Motor Claims Handler Up to £25,000 DOE Monday-Friday Rochdale Job Description: Are you an experienced Motor Claims Handler? Are you looking to join a business who offer great opportunities for progression? We re looking for Motor Claims Handlers to join our client who are a UK leading business based in Rochdale. You ll bring your experience within Motor Claims and passion for excellent service with you whilst handling Motor Insurance Claims from cradle to grave . Motor Claims Handler skills: Dealing with Motor Claims from cradle to grave Handle incoming inquiries from policyholders, insurers and other third parties Ensuring all claims are handled in line with insurer SLA s Making sure all data recorded is correct and meets agreed SLA s and is in line with insurer best practice guidelines Ensure all new claims are handled efficiently in line with the insurer SLA Handle claims within the delegated authority of the insurer set out in their SLA s which includes the following: Handling FNOL, instructing engineers, recovery agents, repairers, solicitors Undertake any other duties as necessary Motor Claims Handler Benefits: Comprehensive training and on-going support Employer pension contribution 20 days holiday plus bank holidays to start Lots of fundraising and social events In house training and opportunity for progression Please click APPLY if you are interested, we will be in touch immediately!
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Leicester Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
Mar 28, 2024
Full time
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Leicester Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
Are you an experienced Claims Handler seeking a new permanent opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Our client with offices based in Rugeley is seeking an empathetic and experienced Claims Handler to join them on a permanent basis working Monday to Friday 8.00am - 4.15pm week 1 & 8.45am - 5.00pm week 2. Responsibilities As Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Updating your claims portfolio Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. It is essential that you will have an empathetic and calm nature Strong customer service skills in insurance or claims environment. Excellent verbal and written communications skills The ability to work to deadlines. Benefits Our client offers excellent working conditions in a busy but friendly environment, competitive salary £22,500 - £24,000 plus potential of annual bonus, 33 days holiday inclusive of bank holidays, succession plan, training and development, pension and a range of other benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Mar 28, 2024
Full time
Are you an experienced Claims Handler seeking a new permanent opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Our client with offices based in Rugeley is seeking an empathetic and experienced Claims Handler to join them on a permanent basis working Monday to Friday 8.00am - 4.15pm week 1 & 8.45am - 5.00pm week 2. Responsibilities As Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Updating your claims portfolio Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. It is essential that you will have an empathetic and calm nature Strong customer service skills in insurance or claims environment. Excellent verbal and written communications skills The ability to work to deadlines. Benefits Our client offers excellent working conditions in a busy but friendly environment, competitive salary £22,500 - £24,000 plus potential of annual bonus, 33 days holiday inclusive of bank holidays, succession plan, training and development, pension and a range of other benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
A Claims Handler with motor claims experience is required for a unique service provider. This is a new permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week. This is within a busy office setting, working within a team of 5 ensuring the best claims handling service and fleet service support for both internal drivers and external parties. The duties involve: Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities. Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager. Manage key relationships with all parties including external and internal. Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system. Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement. Debt recovery for claims including complex and aged. Support with general fleet location and hire vehicles. Recommend solicitors as appropriate We are looking for: Motor claims insurance sector experience Claims handling database / software experience such as Eclipse Proclaim Knowledge and training on FCA, MOJ or other relevant compliance Outstanding communication and administration skills Most importantly, empathy, understanding and great communication skills The details: Hours of work 9:00-5:00pm Monday to Friday. Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company. There is free parking next to the offices. Great perks and benefits. Interviews are immediate and there is an immediate start available subject to your notice period. To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim to respond within 48 hours.
Mar 28, 2024
Full time
A Claims Handler with motor claims experience is required for a unique service provider. This is a new permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week. This is within a busy office setting, working within a team of 5 ensuring the best claims handling service and fleet service support for both internal drivers and external parties. The duties involve: Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities. Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager. Manage key relationships with all parties including external and internal. Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system. Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement. Debt recovery for claims including complex and aged. Support with general fleet location and hire vehicles. Recommend solicitors as appropriate We are looking for: Motor claims insurance sector experience Claims handling database / software experience such as Eclipse Proclaim Knowledge and training on FCA, MOJ or other relevant compliance Outstanding communication and administration skills Most importantly, empathy, understanding and great communication skills The details: Hours of work 9:00-5:00pm Monday to Friday. Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company. There is free parking next to the offices. Great perks and benefits. Interviews are immediate and there is an immediate start available subject to your notice period. To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim to respond within 48 hours.
Claims Advisor / Credit Hire Recoveries Handler Permanent home-working or hybrid from our office in Diss The Company At Lancaster Gate Assistance, we offer market-leading claims services to the motor Insurance industry, focusing on two-wheeled vehicles. We provide innovative claim solutions to the motorcycle insurance industry and their customers, and were able to deliver a hire bike anywhere in the U click apply for full job details
Mar 28, 2024
Full time
Claims Advisor / Credit Hire Recoveries Handler Permanent home-working or hybrid from our office in Diss The Company At Lancaster Gate Assistance, we offer market-leading claims services to the motor Insurance industry, focusing on two-wheeled vehicles. We provide innovative claim solutions to the motorcycle insurance industry and their customers, and were able to deliver a hire bike anywhere in the U click apply for full job details
Your expertise in handling claims with your dedicated and motivated attitude is pivotal to this role! A wonderful opportunity to showcase and deliver a high-quality professional service to your clients by being a part of one of the leading global insurance companies based in Chichester. In this role of Claims Handler, you will be responsible for liaising with insurers and other interested partie click apply for full job details
Mar 28, 2024
Full time
Your expertise in handling claims with your dedicated and motivated attitude is pivotal to this role! A wonderful opportunity to showcase and deliver a high-quality professional service to your clients by being a part of one of the leading global insurance companies based in Chichester. In this role of Claims Handler, you will be responsible for liaising with insurers and other interested partie click apply for full job details
About The Role The RAC have an exciting new opportunity within it's Legal Services Team, we are currently looking for a Legal Expenses Insurance Claims Handler to join us at our Bristol office. This role will be delivered on a flexible hybrid model of working three days from home and two days at our Bradley Stoke office in Bristol click apply for full job details
Mar 28, 2024
Full time
About The Role The RAC have an exciting new opportunity within it's Legal Services Team, we are currently looking for a Legal Expenses Insurance Claims Handler to join us at our Bristol office. This role will be delivered on a flexible hybrid model of working three days from home and two days at our Bradley Stoke office in Bristol click apply for full job details
Summary Our client offers a full property claims management & building repairs service. They are looking for an experienced Team Manager who has managed a team of Claims Handlers within an insurance (building repairs) environment. Your team of circa 10 Claims Handlers will be providing advice to policyholders helping to resolve their insurance claim, organising trades and contractors to carry out r click apply for full job details
Mar 27, 2024
Full time
Summary Our client offers a full property claims management & building repairs service. They are looking for an experienced Team Manager who has managed a team of Claims Handlers within an insurance (building repairs) environment. Your team of circa 10 Claims Handlers will be providing advice to policyholders helping to resolve their insurance claim, organising trades and contractors to carry out r click apply for full job details
The Role: We have an exciting opportunity for an experienced commercial insurance Claims Handler to join our Claims Specialty Team based in Liverpool or Birmingham. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficien click apply for full job details
Mar 27, 2024
Full time
The Role: We have an exciting opportunity for an experienced commercial insurance Claims Handler to join our Claims Specialty Team based in Liverpool or Birmingham. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficien click apply for full job details
PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we click apply for full job details
Mar 27, 2024
Full time
PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we click apply for full job details
Join our dynamic and collaborative Claims team as a Commercial Claims Handler! This is a hybrid role with 3 days in the office and 2 WFH. You can split your office days between our Retford & Lincoln offices We are on the lookout for skilled and seasoned experts responsible for handling Commercial Insurance Claims. This role is very customer focussed, requiring you to utilise your previous experience and knowledge of Claims Handling to provide a professional and excellent claims service to our clients from first notification to settlement.You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.You will be joining a very friendly, busy and collaborative team where there will be plenty of opportunities to get involved in exciting projects. Responsibilities: You will be managing Motor Claims ensuring service standards are met and/or exceeded Keep an efficient diary system for all claims, ensuring claims are chased as required Develop and maintain a full understanding of Acturis As required, provide the broking department and clients with claims information and reports as required Ensure complexed claims are handled as per the group procedures Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim Produce claims MI/claims reports when required Attend client meetings and present claims information when required Responsible to undertake any other duties as requested by management on an ad-hoc basis You will ensure personal CPD is managed and kept up to date by keeping skills and knowledge current Experience: You will have robust Claims Handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures Must e passionate about the delivery of exceptional customer service experience, applying TCF and KYC methodologies Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook Cert CII, or working towards this or keen to undertake the qualification in the future Highly organised and have great time management You must have a positive 'can do attitude' and will be a natural problem solver, multi-tasker, along with a high level of attention to detail Excellent communication skills both verbally and written Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Parking at the office Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mar 27, 2024
Full time
Join our dynamic and collaborative Claims team as a Commercial Claims Handler! This is a hybrid role with 3 days in the office and 2 WFH. You can split your office days between our Retford & Lincoln offices We are on the lookout for skilled and seasoned experts responsible for handling Commercial Insurance Claims. This role is very customer focussed, requiring you to utilise your previous experience and knowledge of Claims Handling to provide a professional and excellent claims service to our clients from first notification to settlement.You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.You will be joining a very friendly, busy and collaborative team where there will be plenty of opportunities to get involved in exciting projects. Responsibilities: You will be managing Motor Claims ensuring service standards are met and/or exceeded Keep an efficient diary system for all claims, ensuring claims are chased as required Develop and maintain a full understanding of Acturis As required, provide the broking department and clients with claims information and reports as required Ensure complexed claims are handled as per the group procedures Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim Produce claims MI/claims reports when required Attend client meetings and present claims information when required Responsible to undertake any other duties as requested by management on an ad-hoc basis You will ensure personal CPD is managed and kept up to date by keeping skills and knowledge current Experience: You will have robust Claims Handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures Must e passionate about the delivery of exceptional customer service experience, applying TCF and KYC methodologies Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook Cert CII, or working towards this or keen to undertake the qualification in the future Highly organised and have great time management You must have a positive 'can do attitude' and will be a natural problem solver, multi-tasker, along with a high level of attention to detail Excellent communication skills both verbally and written Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Parking at the office Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
A very successful and fast growing Company within the Insurance industry is looking for an experienced Personal Injury Claims Handler. Working in a highly professional environment you'll be an effective communicator with a flexible and proactive approach to the changing needs of the business and giving your customers the best possible Claims experience click apply for full job details
Mar 27, 2024
Full time
A very successful and fast growing Company within the Insurance industry is looking for an experienced Personal Injury Claims Handler. Working in a highly professional environment you'll be an effective communicator with a flexible and proactive approach to the changing needs of the business and giving your customers the best possible Claims experience click apply for full job details
FNOL Motor Claims Handler Salary from 21,800 Monday - Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler duties: Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines Motor Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site Benefits: Casual dress Company events Company pension Employee discount Free parking Life insurance Paid volunteer time Experience: Claims Processing: 1 year (preferred) Please click APPLY if you would be interested in finding out more!
Mar 27, 2024
Full time
FNOL Motor Claims Handler Salary from 21,800 Monday - Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler duties: Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines Motor Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site Benefits: Casual dress Company events Company pension Employee discount Free parking Life insurance Paid volunteer time Experience: Claims Processing: 1 year (preferred) Please click APPLY if you would be interested in finding out more!
Spotlighjobs are recruiting for experienced motor claims handlers to join an existing team for their offices in Liverpool. Hours of work are Mon - Fri -9am - 5pm - Hybrid The role My clients claims department is a fast paced department where no two days are the same. They are looking for an experienced claims handler with experience of accidental damage and assessing liability click apply for full job details
Mar 27, 2024
Full time
Spotlighjobs are recruiting for experienced motor claims handlers to join an existing team for their offices in Liverpool. Hours of work are Mon - Fri -9am - 5pm - Hybrid The role My clients claims department is a fast paced department where no two days are the same. They are looking for an experienced claims handler with experience of accidental damage and assessing liability click apply for full job details
About the role It's an exciting time to join AXA Commercial as a Property Claims Handler. Working as a Property Claims Handler, you'll enhance your career by being part of our ever evolving Commercial Claims department. Our Commercial Claims department is accountable for managing all claims relating to Commercial Property, Casualty, Motor Engineering and Commercial Motor. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Bolton office. We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Managing your own portfolio of claims offering coaching and development to colleagues where applicable. Using your initiative as well as information resources available to provide the best outcome for the customer. Answering calls adhering to standard response times whilst ensuring accurate and timely completion of case notes, logs and diaries for each customer. Utilising strong attention to detail, remaining calm in the face of challenge to effectively help customers when they need us the most. About you What we're looking for: Proven experience in a Commercial Property Claims is essential. Experience in GIT/PA/CAR/Subsidence is advantageous but not essential. You'll have proactive management of own caseload and a commitment to customer service. Ability to make accurate and pragmatic policy and legal liability decisions. Developed quantum assessment and negotiation skills. Detailed end to end knowledge of commercial property claims process. Ideally progressing towards Cert CII. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big. But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career. You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility, really early on. Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it's about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
Mar 27, 2024
Full time
About the role It's an exciting time to join AXA Commercial as a Property Claims Handler. Working as a Property Claims Handler, you'll enhance your career by being part of our ever evolving Commercial Claims department. Our Commercial Claims department is accountable for managing all claims relating to Commercial Property, Casualty, Motor Engineering and Commercial Motor. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Bolton office. We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Managing your own portfolio of claims offering coaching and development to colleagues where applicable. Using your initiative as well as information resources available to provide the best outcome for the customer. Answering calls adhering to standard response times whilst ensuring accurate and timely completion of case notes, logs and diaries for each customer. Utilising strong attention to detail, remaining calm in the face of challenge to effectively help customers when they need us the most. About you What we're looking for: Proven experience in a Commercial Property Claims is essential. Experience in GIT/PA/CAR/Subsidence is advantageous but not essential. You'll have proactive management of own caseload and a commitment to customer service. Ability to make accurate and pragmatic policy and legal liability decisions. Developed quantum assessment and negotiation skills. Detailed end to end knowledge of commercial property claims process. Ideally progressing towards Cert CII. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big. But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career. You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility, really early on. Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it's about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
Job Advert Are you ready to take the next step in your claims handling career? We're looking for a Senior Home Claims Handler to join our team and make a real impact on our customers' lives working rotational shifts Monday to Friday 8am to 9pm and Saturday 8am to 5pm. Apply today to join a team that provides exceptional service to deliver high overall customer satisfaction, confidence and clarity throughout the claim journey. What you'll do in this role Balancing your time between servicing customers at first notification of loss, evaluating coverage and progressing claims in line with our claims management operating model Accurately registering new claims in line with the circumstances of loss or damage Evaluating coverage in conjunction with claims systems to determine whether the damage or loss is covered by the policy, and if so, the extent of the coverage Discussing the claim outcome with customers effectively and in line with claims processes Identifying fraudulent claims and claims that require underwriting or technical referrals in line with our claims processes. Investigating claims where required including assessing cause and extent of damages or loss Your qualifications and experience At least 12 months' experience in a senior claims handling role Familiarity with financial regulatory requirements related to insurance claims processing Demonstrate a keen eye for detail in evaluating claims and managing financial transactions Sound interpersonal, planning and analytical skills Confident in delivering briefing sessions and analysing data to support operational improvements Flexibility in communication, especially in challenging circumstances What's in it for you Competitive salary of £26,500 with opportunities for growth Access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment, and travel. A furry friend perk - a subscription to for your beloved canine companion. Wellbeing support through free access to services that enhance your mental and physical health. Comprehensive dental plan and priority access to a private GP Be part of delivering world-class service and shaping our claim's philosophy Work in an inclusive and collaborative environment In return, we offer a competitive salary, a supportive team environment and the opportunity to develop your skills and progress in your career. If you're ready for a new challenge, apply now and be a key player in our commitment to providing exceptional customer service and making a difference in the lives of our customers. Job Reference: UK02278
Mar 27, 2024
Full time
Job Advert Are you ready to take the next step in your claims handling career? We're looking for a Senior Home Claims Handler to join our team and make a real impact on our customers' lives working rotational shifts Monday to Friday 8am to 9pm and Saturday 8am to 5pm. Apply today to join a team that provides exceptional service to deliver high overall customer satisfaction, confidence and clarity throughout the claim journey. What you'll do in this role Balancing your time between servicing customers at first notification of loss, evaluating coverage and progressing claims in line with our claims management operating model Accurately registering new claims in line with the circumstances of loss or damage Evaluating coverage in conjunction with claims systems to determine whether the damage or loss is covered by the policy, and if so, the extent of the coverage Discussing the claim outcome with customers effectively and in line with claims processes Identifying fraudulent claims and claims that require underwriting or technical referrals in line with our claims processes. Investigating claims where required including assessing cause and extent of damages or loss Your qualifications and experience At least 12 months' experience in a senior claims handling role Familiarity with financial regulatory requirements related to insurance claims processing Demonstrate a keen eye for detail in evaluating claims and managing financial transactions Sound interpersonal, planning and analytical skills Confident in delivering briefing sessions and analysing data to support operational improvements Flexibility in communication, especially in challenging circumstances What's in it for you Competitive salary of £26,500 with opportunities for growth Access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment, and travel. A furry friend perk - a subscription to for your beloved canine companion. Wellbeing support through free access to services that enhance your mental and physical health. Comprehensive dental plan and priority access to a private GP Be part of delivering world-class service and shaping our claim's philosophy Work in an inclusive and collaborative environment In return, we offer a competitive salary, a supportive team environment and the opportunity to develop your skills and progress in your career. If you're ready for a new challenge, apply now and be a key player in our commitment to providing exceptional customer service and making a difference in the lives of our customers. Job Reference: UK02278
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
Mar 27, 2024
Full time
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details