Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Apr 19, 2024
Full time
Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
Apr 19, 2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
We combine passion and humanity with the latest technology. As our world continues to evolve, so do we. Having a responsive and bold technology strategy is key to remaining relevant with our clients. But we don't just invest in the latest technologies, we help to create them with our unique ecosystem of technologists, working together to solve complex business problems in ways that benefit clients and society. It's work with purpose and it drives us to innovate. We're at the forefront of change, driving technology and skills and investing in our people and our purpose. PwC's global People and Organisation (P&O) practice brings together an un-matched combination of 10,000 consultants with industry, business, talent, strategy, HR, analytics and technology expertise across 138 countries. Together we build tailored people and organisation solutions to help our clients achieve their strategic ambitions, with a deep understanding of their uniqueness and grounded in rigorous analysis and data-driven insight. We help clients to implement organisational transformation, improve the effectiveness of their workforce, develop and move talent around their business and manage their human capital risks. We work from people strategy through to organisational execution. Our Oracle HCM team sits within our high growth Workforce Transformation practice, at the heart of P&O. We work with our clients to maximise and realise their investment in Oracle Cloud, through both advisory, implementation and transformation programmes, working with small high growth start-ups to multinational listed organisations. PwC doesn't simply configure Oracle Cloud HCM Services, but treats these as a fundamental element of our business transformation services. Our team members create and apply Oracle Cloud and broader solutions that re-imagine the possible, bringing business value and improved user and customer experience. We are currently looking for experienced Senior Oracle Cloud HCM consultants to join our established and growing team. If you want to take your career to the next level, and apply your skills to challenging and business-focussed customer transformation programmes, then this could be for you. As a Senior Manager, you will be a collaborative leader, care passionately about the development of our people, and deliver exceptional client value. In particular, you will be expected to be responsible for; Delivery Leading and defining the Oracle HCM solution aspects as part of wider HR Transformation programmes. Managing across multiple project workstreams such as functional design, data migration and integration to deliver high quality results Leading, motivating and inspiring diverse teams and keeping PwC a fun place to work Business Development Pushing the boundaries of what is possible, creating and pushing new ideas and concepts through to fruition Building and maintaining deep and long-lasting relationships with senior stakeholders Developing our continued Digital HCM thought leadership, working closely with colleagues in People & Organisation and Technology Consulting Taking responsibility for development of more junior colleagues through career coaching and mentoring Essential Experience: Full lifecycle experience of a minimum of 5 large Oracle Cloud HCM services implementations, at least one of which will include a functional, technical lead or solution architect role A strong understanding of best practices across a range of the business processes, cross-pillar dependencies and related application implementation design and configuration options within large scale multi-application implementation and business transformation programmes Experience of how the Oracle Cloud HCM can enable the business transformation / benefits case Awareness and understanding of the capabilities across a wide range of Oracle applications and platform components, including ERP, EPM, SCM, Analytics, Integration. Demonstrable experience in several of the following activities: Business development including proposal management and pre-sales Client stakeholder management Solution blueprinting, including the presentation and articulation of this to the client Development of phased programme delivery plans/roadmaps Integration and Data Migration Skills / qualifications: Exceptional communications skills and the ability to tell powerful and compelling stories Growth mindset and commitment to learning and development Strong troubleshooting and problem-solving skills Ability to innovate, think outside the box and reimagine how we deliver value to our clients Oracle Specialism or Certification (desirable) UK Security Clearance (desirable)
Apr 19, 2024
Full time
We combine passion and humanity with the latest technology. As our world continues to evolve, so do we. Having a responsive and bold technology strategy is key to remaining relevant with our clients. But we don't just invest in the latest technologies, we help to create them with our unique ecosystem of technologists, working together to solve complex business problems in ways that benefit clients and society. It's work with purpose and it drives us to innovate. We're at the forefront of change, driving technology and skills and investing in our people and our purpose. PwC's global People and Organisation (P&O) practice brings together an un-matched combination of 10,000 consultants with industry, business, talent, strategy, HR, analytics and technology expertise across 138 countries. Together we build tailored people and organisation solutions to help our clients achieve their strategic ambitions, with a deep understanding of their uniqueness and grounded in rigorous analysis and data-driven insight. We help clients to implement organisational transformation, improve the effectiveness of their workforce, develop and move talent around their business and manage their human capital risks. We work from people strategy through to organisational execution. Our Oracle HCM team sits within our high growth Workforce Transformation practice, at the heart of P&O. We work with our clients to maximise and realise their investment in Oracle Cloud, through both advisory, implementation and transformation programmes, working with small high growth start-ups to multinational listed organisations. PwC doesn't simply configure Oracle Cloud HCM Services, but treats these as a fundamental element of our business transformation services. Our team members create and apply Oracle Cloud and broader solutions that re-imagine the possible, bringing business value and improved user and customer experience. We are currently looking for experienced Senior Oracle Cloud HCM consultants to join our established and growing team. If you want to take your career to the next level, and apply your skills to challenging and business-focussed customer transformation programmes, then this could be for you. As a Senior Manager, you will be a collaborative leader, care passionately about the development of our people, and deliver exceptional client value. In particular, you will be expected to be responsible for; Delivery Leading and defining the Oracle HCM solution aspects as part of wider HR Transformation programmes. Managing across multiple project workstreams such as functional design, data migration and integration to deliver high quality results Leading, motivating and inspiring diverse teams and keeping PwC a fun place to work Business Development Pushing the boundaries of what is possible, creating and pushing new ideas and concepts through to fruition Building and maintaining deep and long-lasting relationships with senior stakeholders Developing our continued Digital HCM thought leadership, working closely with colleagues in People & Organisation and Technology Consulting Taking responsibility for development of more junior colleagues through career coaching and mentoring Essential Experience: Full lifecycle experience of a minimum of 5 large Oracle Cloud HCM services implementations, at least one of which will include a functional, technical lead or solution architect role A strong understanding of best practices across a range of the business processes, cross-pillar dependencies and related application implementation design and configuration options within large scale multi-application implementation and business transformation programmes Experience of how the Oracle Cloud HCM can enable the business transformation / benefits case Awareness and understanding of the capabilities across a wide range of Oracle applications and platform components, including ERP, EPM, SCM, Analytics, Integration. Demonstrable experience in several of the following activities: Business development including proposal management and pre-sales Client stakeholder management Solution blueprinting, including the presentation and articulation of this to the client Development of phased programme delivery plans/roadmaps Integration and Data Migration Skills / qualifications: Exceptional communications skills and the ability to tell powerful and compelling stories Growth mindset and commitment to learning and development Strong troubleshooting and problem-solving skills Ability to innovate, think outside the box and reimagine how we deliver value to our clients Oracle Specialism or Certification (desirable) UK Security Clearance (desirable)
Job Title: Data Architect Location: Leeds / London / Remote Reports To: Enterprise Data Architect Direct Reports: None Travel Required: Minimal Working Pattern: full-time, 35 hours per Note: All roles are considered suitable for a flexible working arrangement unless expressly identified as otherwise Contract Type : Day Rate Contract Outside IR35 Role Level: Role Purpose: The Data Architect will define solutions and processes for managing enterprise-wide data throughout the data lifecycle from capture to processing to usage across all layers of the architecture. The Data Architect will work with business users, I.T. delivery teams, and Project Mangers to deliver solution architectures that aligns with the Enterprise data strategy and vision. Must develop a strong understanding of each business unit to include their business drivers for success, process and approaches to business models. The role will focus on defining, developing and promoting the Solution Architectures that aids the organisation in building out the Enterprise Data vision. Key accountabilities Define solution architectures for Data Warehouse, Master Data/Reference Data and integration for data Contribute to the creation of an Enterprise Reference Data Architecture for the business Participation in the definition of standard enterprise data management and enterprise data architecture processes and deliverables Collaboration with the business, its applications, solutions, and with other IT architects to understand the implications of respective architectures on data architecture and to maximize the value of information across the organisation The creation and implementation of processes to collect and maintain inventory of Data assets across the enterprise Assist in maintaining the assessment and inventory of the existing enterprise-level data environment Assist in defining MDM solution architecture and set technical direction, define component architecture, review detailed designs for accuracy and overall compliance to defined architecture Analyse and define detailed MDM processes, tasks, data flows, and dependencies Define the solution architecture and design for data management to ensure effective delivery of information that meets current and future requirements Works with business process experts to help identify functional requirements Analyses impact of future topology changes in the environment Facilitate system feasibility studies, proof of concepts, pilot project, and testing while working with stakeholders to define business and systems requirements in a modern data architecture Develop, implement, and maintain all data management policies and procedures, including those for enterprise data warehouse architecture, standards, monitoring, and service provision Verify design of overall Infrastructure and support the build of the environments EA Compliance Oversee the documentation of all architecture design and analysis work Consult with infrastructure, project and product teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture Experience and behavioural characteristics Expert in Dimension Modelling Good knowledge of Third Normal Form data modelling Consistently demonstrate strong experience in Conceptual, Logical, and Physical Database architectures, design patterns, best practices, and programming techniques around relational modelling, dimensional modelling and data integration Experience in driving Meta data architecture and Master Data Management Solutions. Experience in performing analysis and design for Data Management and Data Driven projects Awareness of MDM trends, MDM concepts and other tools in the market Strong understanding of activities within primary discipline such as Master Data management (MDM), Metadata Management and Data Governance (DG) Experience of Cloud Data technologies, solutions and future Cloud Data Strategies Able to review designs independently, lead code reviews and ensure quality throughout the life of each project Experience of enterprise systems data requirements and challenges would be beneficial, e.g. SAP, Salesforce Excellent communication skills Excellent presentation skills Intervenes if warning signs of problems occur within own area of responsibility Forward thinking. Proactive rather than Reactive Desirable Skills Hands on experience of Microsoft Azure technology stack, such as Azure Data Factory, Synapse Data Warehouse, Power BI, ADLS, Data Bricks, SSRS, Microsoft Fabric, etc. And / Or Hands on experience of SAP Data and BI technology stack, such as HANA database, SAP IQ database, Business Objects Data Services, SAP Data Intelligence, Business Objects, SAP Analytics Cloud
Apr 19, 2024
Contractor
Job Title: Data Architect Location: Leeds / London / Remote Reports To: Enterprise Data Architect Direct Reports: None Travel Required: Minimal Working Pattern: full-time, 35 hours per Note: All roles are considered suitable for a flexible working arrangement unless expressly identified as otherwise Contract Type : Day Rate Contract Outside IR35 Role Level: Role Purpose: The Data Architect will define solutions and processes for managing enterprise-wide data throughout the data lifecycle from capture to processing to usage across all layers of the architecture. The Data Architect will work with business users, I.T. delivery teams, and Project Mangers to deliver solution architectures that aligns with the Enterprise data strategy and vision. Must develop a strong understanding of each business unit to include their business drivers for success, process and approaches to business models. The role will focus on defining, developing and promoting the Solution Architectures that aids the organisation in building out the Enterprise Data vision. Key accountabilities Define solution architectures for Data Warehouse, Master Data/Reference Data and integration for data Contribute to the creation of an Enterprise Reference Data Architecture for the business Participation in the definition of standard enterprise data management and enterprise data architecture processes and deliverables Collaboration with the business, its applications, solutions, and with other IT architects to understand the implications of respective architectures on data architecture and to maximize the value of information across the organisation The creation and implementation of processes to collect and maintain inventory of Data assets across the enterprise Assist in maintaining the assessment and inventory of the existing enterprise-level data environment Assist in defining MDM solution architecture and set technical direction, define component architecture, review detailed designs for accuracy and overall compliance to defined architecture Analyse and define detailed MDM processes, tasks, data flows, and dependencies Define the solution architecture and design for data management to ensure effective delivery of information that meets current and future requirements Works with business process experts to help identify functional requirements Analyses impact of future topology changes in the environment Facilitate system feasibility studies, proof of concepts, pilot project, and testing while working with stakeholders to define business and systems requirements in a modern data architecture Develop, implement, and maintain all data management policies and procedures, including those for enterprise data warehouse architecture, standards, monitoring, and service provision Verify design of overall Infrastructure and support the build of the environments EA Compliance Oversee the documentation of all architecture design and analysis work Consult with infrastructure, project and product teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture Experience and behavioural characteristics Expert in Dimension Modelling Good knowledge of Third Normal Form data modelling Consistently demonstrate strong experience in Conceptual, Logical, and Physical Database architectures, design patterns, best practices, and programming techniques around relational modelling, dimensional modelling and data integration Experience in driving Meta data architecture and Master Data Management Solutions. Experience in performing analysis and design for Data Management and Data Driven projects Awareness of MDM trends, MDM concepts and other tools in the market Strong understanding of activities within primary discipline such as Master Data management (MDM), Metadata Management and Data Governance (DG) Experience of Cloud Data technologies, solutions and future Cloud Data Strategies Able to review designs independently, lead code reviews and ensure quality throughout the life of each project Experience of enterprise systems data requirements and challenges would be beneficial, e.g. SAP, Salesforce Excellent communication skills Excellent presentation skills Intervenes if warning signs of problems occur within own area of responsibility Forward thinking. Proactive rather than Reactive Desirable Skills Hands on experience of Microsoft Azure technology stack, such as Azure Data Factory, Synapse Data Warehouse, Power BI, ADLS, Data Bricks, SSRS, Microsoft Fabric, etc. And / Or Hands on experience of SAP Data and BI technology stack, such as HANA database, SAP IQ database, Business Objects Data Services, SAP Data Intelligence, Business Objects, SAP Analytics Cloud
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 19, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
CRM Executive needed to join our team, here at VML Enterprise Solutions. The opportunity: We are looking for a CRM Executive with a passion for data to join our marketing team. Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions' growth strategy by providing data and insights. You will be responsible for the day to day running of Salesforce Marketing Cloud and Sales Cloud. You will be responsible for database segmentation. You will create easy-to-read reports and visualise data where possible. You will use tools such as Google Analytics to help offer insights. You will be responsible for building and managing all CMS day-to-day operations, running email campaigns, and building landing pages and Salesforce journeys. You will be a highly organised individual, committed to quality work and attention to detail. You will have a can-do attitude and bring new ideas and solutions to the mix. You will be an established CRM Executive looking for a new challenge. What you'll be doing: Running Salesforce Marketing Cloud and Sales Cloud day-to-day operations. Bring CRM expertise to guide overall growth strategy. Creating reports for senior stakeholders, visualising data in graphs etc where appropriate. Planning and delivering email communications to meet fast moving deadlines. Building landing pages (including careers page optimisations) as and when required to meet fast moving deadlines. Providing insights and recommendations in a timely manner to help growth strategy implementation. Data segmentation to ensure that marketing campaigns are correctly targeted for maximum conversion. Close collaboration with the growth marketing manager and new business team to help maximise new business opportunities / cross-sell and up-sell opportunities / database growth initiatives. A/B test and optimise where appropriate - present findings back in an easy-to-understand manner. Using tools like Google Analytics to provide insights (e.g., landing page metrics) and optimisations. Collaborating with various internal teams and stakeholders regarding data, email, and landing page requests. Be the leading voice and expert in CRM best practice What we want from you: Experience and expertise with Salesforce - Salesforce Marketing Cloud and Sales Cloud Excellent communication skills both written and verbal. Proficiency using analytical tools such as Google Analytics. An eye for detail. High computer literacy with an advanced knowledge of CRM systems and Microsoft office. A great understanding of email marketing and customer journey map builds within an email platform. If you know some of this, even better: Experience building and optimising Google Ads. Experience building and optimising LinkedIn Campaign Manager campaigns. Using AI to increase Salesforce efficiency. Basic understanding of HTML. Hybrid Working: Hybrid working. We will consider flexible working. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Apr 19, 2024
Full time
CRM Executive needed to join our team, here at VML Enterprise Solutions. The opportunity: We are looking for a CRM Executive with a passion for data to join our marketing team. Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions' growth strategy by providing data and insights. You will be responsible for the day to day running of Salesforce Marketing Cloud and Sales Cloud. You will be responsible for database segmentation. You will create easy-to-read reports and visualise data where possible. You will use tools such as Google Analytics to help offer insights. You will be responsible for building and managing all CMS day-to-day operations, running email campaigns, and building landing pages and Salesforce journeys. You will be a highly organised individual, committed to quality work and attention to detail. You will have a can-do attitude and bring new ideas and solutions to the mix. You will be an established CRM Executive looking for a new challenge. What you'll be doing: Running Salesforce Marketing Cloud and Sales Cloud day-to-day operations. Bring CRM expertise to guide overall growth strategy. Creating reports for senior stakeholders, visualising data in graphs etc where appropriate. Planning and delivering email communications to meet fast moving deadlines. Building landing pages (including careers page optimisations) as and when required to meet fast moving deadlines. Providing insights and recommendations in a timely manner to help growth strategy implementation. Data segmentation to ensure that marketing campaigns are correctly targeted for maximum conversion. Close collaboration with the growth marketing manager and new business team to help maximise new business opportunities / cross-sell and up-sell opportunities / database growth initiatives. A/B test and optimise where appropriate - present findings back in an easy-to-understand manner. Using tools like Google Analytics to provide insights (e.g., landing page metrics) and optimisations. Collaborating with various internal teams and stakeholders regarding data, email, and landing page requests. Be the leading voice and expert in CRM best practice What we want from you: Experience and expertise with Salesforce - Salesforce Marketing Cloud and Sales Cloud Excellent communication skills both written and verbal. Proficiency using analytical tools such as Google Analytics. An eye for detail. High computer literacy with an advanced knowledge of CRM systems and Microsoft office. A great understanding of email marketing and customer journey map builds within an email platform. If you know some of this, even better: Experience building and optimising Google Ads. Experience building and optimising LinkedIn Campaign Manager campaigns. Using AI to increase Salesforce efficiency. Basic understanding of HTML. Hybrid Working: Hybrid working. We will consider flexible working. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Kerridge Commercial Systems
Nottingham, Nottinghamshire
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Apr 19, 2024
Full time
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Amagi is a leading media technology company that provides cloud-based broadcast and targeted advertising solutions to TV platforms. Our innovative solutions enable content owners to launch, distribute, and monetize live and linear channels across Free Ad-supported Streaming TV and video services platforms. With our 24x7 cloud-managed services, we bring simplicity and advanced automation to broadcasting operations, supporting over 700 content brands and delivering over 2100 channels in more than 40 countries worldwide. Our offices are located in New York, Los Angeles, Toronto, London, Paris, Melbourne, Seoul, and Singapore, with broadcast operations in New Delhi and an innovation center in Bangalore. We are seeking a highly motivated and dynamic Director of Sales to support our sales efforts. As the Director of Sales, you will be responsible for driving revenue growth by developing and executing strategic sales plans and building strong relationships with key customers and partners. Your primary focus will be to increase sales of Amagi's TV-media focused technology and managed services in the UK, as a primary focus market, and few additional EU countries as secondary markets. The role will focus on broadcast TV and /or streaming TV verticals. This is a hands-on sales role. The role will require you to actively work with individual customers to understand customer business objectives, customer requirements, and pain points and orchestrate the value that Amagi can bring to the customer. KEY RESPONSIBILITIES Build, own and execute a sales plan for the region Manage sales cycle from lead generation to deal closure Account management for existing clients You will excel at this role, if You have a good technical understanding, ideally with a background in software and technology You have loads of passion, self-drive and entrepreneurial attitude You are insanely driven and ambitious - have always exceeded your targets You are willing to go the extra mile to drive sales You are willing to do whatever it takes to make the company succeed You have extensive experience navigating complex organizations and closing sales You have great communication skills - customers love you You are an excellent team player - putting the needs of the team before yours Requirements: At least 7 years of experience with selling technology/content / services in one or more of the following: Broadcast TV ecosystem Streaming TV ecosystem Cloud-based or SaaS / IaaS / PaaS products Proven record of exceeding goals Working knowledge of conversational Spanish, French, or German - Bilingual a plus
Apr 19, 2024
Full time
Amagi is a leading media technology company that provides cloud-based broadcast and targeted advertising solutions to TV platforms. Our innovative solutions enable content owners to launch, distribute, and monetize live and linear channels across Free Ad-supported Streaming TV and video services platforms. With our 24x7 cloud-managed services, we bring simplicity and advanced automation to broadcasting operations, supporting over 700 content brands and delivering over 2100 channels in more than 40 countries worldwide. Our offices are located in New York, Los Angeles, Toronto, London, Paris, Melbourne, Seoul, and Singapore, with broadcast operations in New Delhi and an innovation center in Bangalore. We are seeking a highly motivated and dynamic Director of Sales to support our sales efforts. As the Director of Sales, you will be responsible for driving revenue growth by developing and executing strategic sales plans and building strong relationships with key customers and partners. Your primary focus will be to increase sales of Amagi's TV-media focused technology and managed services in the UK, as a primary focus market, and few additional EU countries as secondary markets. The role will focus on broadcast TV and /or streaming TV verticals. This is a hands-on sales role. The role will require you to actively work with individual customers to understand customer business objectives, customer requirements, and pain points and orchestrate the value that Amagi can bring to the customer. KEY RESPONSIBILITIES Build, own and execute a sales plan for the region Manage sales cycle from lead generation to deal closure Account management for existing clients You will excel at this role, if You have a good technical understanding, ideally with a background in software and technology You have loads of passion, self-drive and entrepreneurial attitude You are insanely driven and ambitious - have always exceeded your targets You are willing to go the extra mile to drive sales You are willing to do whatever it takes to make the company succeed You have extensive experience navigating complex organizations and closing sales You have great communication skills - customers love you You are an excellent team player - putting the needs of the team before yours Requirements: At least 7 years of experience with selling technology/content / services in one or more of the following: Broadcast TV ecosystem Streaming TV ecosystem Cloud-based or SaaS / IaaS / PaaS products Proven record of exceeding goals Working knowledge of conversational Spanish, French, or German - Bilingual a plus
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 18, 2024
Full time
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Apr 18, 2024
Full time
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Experience Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Skills ? Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, (url removed) IDE and (url removed) Ajax Toolkit, Salesforce API integration ? Strong experience in Salesforce configuration and customization ? Strong experience in integrating Salesforce with external systems ? Strong experience in Agile way of working ? DevOps practitioner with Bitbucket, Git and CI/CD experience ? Good understanding and exposure to Salesforce DX ? Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes ? Good Communication, Analytical & problem solving skill Responsibilities ? Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements ? Ensuring Salesforce best practices are followed in configuring and customizing the application ? Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment ? Coordinate development activities to be assigned to a team of 1-5 developers; ? Develop detailed system requirement specifications for medium to large program segments ? Develop Technical Design Document, Conduct peer review, Unit Testing ? Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features ? Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution Certifications ? Salesforce AppBuilder ? Platform Developer I ? Platform Developer 2 ? Sales Cloud ? Service Cloud ? Salesforce Platform Development
Apr 18, 2024
Full time
Experience Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Skills ? Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, (url removed) IDE and (url removed) Ajax Toolkit, Salesforce API integration ? Strong experience in Salesforce configuration and customization ? Strong experience in integrating Salesforce with external systems ? Strong experience in Agile way of working ? DevOps practitioner with Bitbucket, Git and CI/CD experience ? Good understanding and exposure to Salesforce DX ? Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes ? Good Communication, Analytical & problem solving skill Responsibilities ? Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements ? Ensuring Salesforce best practices are followed in configuring and customizing the application ? Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment ? Coordinate development activities to be assigned to a team of 1-5 developers; ? Develop detailed system requirement specifications for medium to large program segments ? Develop Technical Design Document, Conduct peer review, Unit Testing ? Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features ? Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution Certifications ? Salesforce AppBuilder ? Platform Developer I ? Platform Developer 2 ? Sales Cloud ? Service Cloud ? Salesforce Platform Development
Experience level: 20+ Years Mandatory skills: SAP S/4HANA with RISE, Presales experience and cloud solutions. Key Function: SAP Presales Solution Architect (RISE with SAP - Cloud) to assist client to achieve international growth objectives by: Supporting the sale of strategically important deals with Winning Solution and Thought Leadership Focus on crafting SAP S/4HANA Cloud Deployment Option - RISE with SAP Developing other solution team members Develop client into new industries, propositions, services, technologies. Key Objectives: Deliver sales revenue targets through individual - solo and team-based selling. To support qualification of initial leads and determine appropriate bid team. Own bid life cycle for smaller bids whilst contributing to larger bids. To lead/support complex and outside the norm customer bid opportunities and customer ITT responses - leading to the client to choose client as their preferred partner. Act as a quality assurance on proposals documents and presentations written by less experienced team members. To be part of the initial project delivery team in order to architect the solution design and de-risk the project. To build strong industry/partner relationships To develop own skill set to maintain thought leadership' status in customer's and peers' eyes. Mentor Solutions Managers/Managing Consultants to become Solution Architects Core Competencies: Can conceptualize and communicate winning propositions - making complex ideas look simple. SAP S/4HANA (IaaS & RISE) Rightsizing and Migration to Cloud Programmed DEV/SEC/OPS & Agile Delivery Advisor SAP Hardware & Software Architecture Trusted Advisor Strong knowledge of SAP S/4HANA Transformation Projects SAP Innovator not follower Developing SAP RISE focused Value Proposition for Rightsizing/Archiving for S/4HANA & BW/4HANA. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Demonstrates excellent communication skills both verbally and in writing. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and within client senior management. Is able to give strong coaching and feedback where needed to client or client team members. Continuous improvement - Inquisitive - self teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge at client. Role Competencies: Broad, credible knowledge of client integrated (multi-Line of Business) propositions, technologies, differentiation and track record. Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Work with account and commercial team to conceptualize and communicate winning propositions. Mobilize and motivate a bid team and project team. Lead/support the preparation and delivery of sales proposals and presentations. Can add value to and often own the strategy and tactics to win bids - develop/enhance client differentiators during a sales process. Entrepreneurial - can identify and develop opportunities within existing accounts. Oversee portfolio of bids - with the ability to successfully multi-task without over committing Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Program-me Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Manages design workshops on multiple area of expertise. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop client methods and tools and contribute to Solution Team strategy. Skills/Knowledge/Experience: Educated to degree level or equivalent - expect 1st or 2:1. Extensive minimum experience in relevant technology (eg SAP) and/or business area - with 6 project life cycle S/4HANA - RISE with SAP Cloud experience - Solution & BOM Strong sales experience - of selling technology solutions; Delivering proposals as both stand alone or an integral part of wider consult-build-run propositions. Broad experience of Big Four' (or similar) consulting practices and methodologies In depth relevant technology or business solutions architect experience in FTSE 100/250 level companies Track history of leadership
Apr 18, 2024
Full time
Experience level: 20+ Years Mandatory skills: SAP S/4HANA with RISE, Presales experience and cloud solutions. Key Function: SAP Presales Solution Architect (RISE with SAP - Cloud) to assist client to achieve international growth objectives by: Supporting the sale of strategically important deals with Winning Solution and Thought Leadership Focus on crafting SAP S/4HANA Cloud Deployment Option - RISE with SAP Developing other solution team members Develop client into new industries, propositions, services, technologies. Key Objectives: Deliver sales revenue targets through individual - solo and team-based selling. To support qualification of initial leads and determine appropriate bid team. Own bid life cycle for smaller bids whilst contributing to larger bids. To lead/support complex and outside the norm customer bid opportunities and customer ITT responses - leading to the client to choose client as their preferred partner. Act as a quality assurance on proposals documents and presentations written by less experienced team members. To be part of the initial project delivery team in order to architect the solution design and de-risk the project. To build strong industry/partner relationships To develop own skill set to maintain thought leadership' status in customer's and peers' eyes. Mentor Solutions Managers/Managing Consultants to become Solution Architects Core Competencies: Can conceptualize and communicate winning propositions - making complex ideas look simple. SAP S/4HANA (IaaS & RISE) Rightsizing and Migration to Cloud Programmed DEV/SEC/OPS & Agile Delivery Advisor SAP Hardware & Software Architecture Trusted Advisor Strong knowledge of SAP S/4HANA Transformation Projects SAP Innovator not follower Developing SAP RISE focused Value Proposition for Rightsizing/Archiving for S/4HANA & BW/4HANA. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Demonstrates excellent communication skills both verbally and in writing. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and within client senior management. Is able to give strong coaching and feedback where needed to client or client team members. Continuous improvement - Inquisitive - self teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge at client. Role Competencies: Broad, credible knowledge of client integrated (multi-Line of Business) propositions, technologies, differentiation and track record. Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Work with account and commercial team to conceptualize and communicate winning propositions. Mobilize and motivate a bid team and project team. Lead/support the preparation and delivery of sales proposals and presentations. Can add value to and often own the strategy and tactics to win bids - develop/enhance client differentiators during a sales process. Entrepreneurial - can identify and develop opportunities within existing accounts. Oversee portfolio of bids - with the ability to successfully multi-task without over committing Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Program-me Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Manages design workshops on multiple area of expertise. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop client methods and tools and contribute to Solution Team strategy. Skills/Knowledge/Experience: Educated to degree level or equivalent - expect 1st or 2:1. Extensive minimum experience in relevant technology (eg SAP) and/or business area - with 6 project life cycle S/4HANA - RISE with SAP Cloud experience - Solution & BOM Strong sales experience - of selling technology solutions; Delivering proposals as both stand alone or an integral part of wider consult-build-run propositions. Broad experience of Big Four' (or similar) consulting practices and methodologies In depth relevant technology or business solutions architect experience in FTSE 100/250 level companies Track history of leadership
Experience: 20+ Years Mandatory to have: SAP S/4HANA Certification with Pre-sales experience in Finance Background. Key Objectives: To be part of the EMEA Solution team crafting innovative SAP solution Analysis of business requirements Provide a compelling proposition for Client's SAP customer for their Digital transformation journey. Design and implementation of full solutions. Identify integration issues and develop solutions to these issues. Coach and develop skills within a project team. Work effectively in mixed client and consultancy teams. Willing to travel across Europe for Client Workshops and Sessions Collaborate as a key member of the sales team to represent the solution offering to the client buyer. Skills/Knowledge/Experience Required: Enterprise Solution Architect Lead for SAP S/4HANA Finance, Management Accounting, Reporting & Compliance. ERP Transformation Solutioning for global customers, covering multiple industries. Extensive SAP implementation experience using integrated financials. Ability to design innovative finance solutions combining use of Digital Core, Cloud and SAP Cloud Platform elements. Understanding of the use of SAP technology to meet the opportunities of continuous and predictive accounting. Key experience areas of Shared Service Centre design, central finance systems, Receivables & Collections processes, cash, bank and treasury management Strong industry background using providing finance solutions. Minimum 3 to 4 end to end S/4HANA implementations S/4HANA Certification Track history of leadership Strong client facing Consultancy experience. Experience of working with multi-cultural team based across various geographies. Language skills - Fluent in English (written and verbal) Core Skills: Strong commercial background working in SAP Solution Pre-sales. Demonstrates excellent communication skills both verbally and in writing. Can conceptualize and communicate winning propositions - making complex ideas look simply. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and senior management. Is able to give strong coaching and feedback where needed to client team members. Continuous improvement - Inquisitive - self-teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge. Uses a set of basic consulting tools. Is able to conduct one-to-one interviews with middle managers. Can contribute to a mixed workshop process. Role Competencies: Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Mobilize and motivate a project team. Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop HCLTech's methods and tools and contribute to Solution Team strategy. Manages design workshops on multiple area of expertise. Client Development: Can contribute technical or procedural sections to a proposal. Can present a proposal with the sales team. Can identify and escalate business development opportunities. Delivery Excellence: Able to effectively manage a team of client team members. Understands delivery within a fixed price model and able to operate effectively within those constraints. Can take ownership of sub-plans for specific IBP's and can plan own time to ensure project milestones are met. Able to take an issue, then plan and deliver a solution using own initiative, with little guidance. Identifies and escalates issues and risks within project structure. Can build strong relationships with consultants within the project. Able to receive feedback/coaching on performance from other members of the team positively. Have a strong understanding of Agile and Scrum methodologies.
Apr 18, 2024
Full time
Experience: 20+ Years Mandatory to have: SAP S/4HANA Certification with Pre-sales experience in Finance Background. Key Objectives: To be part of the EMEA Solution team crafting innovative SAP solution Analysis of business requirements Provide a compelling proposition for Client's SAP customer for their Digital transformation journey. Design and implementation of full solutions. Identify integration issues and develop solutions to these issues. Coach and develop skills within a project team. Work effectively in mixed client and consultancy teams. Willing to travel across Europe for Client Workshops and Sessions Collaborate as a key member of the sales team to represent the solution offering to the client buyer. Skills/Knowledge/Experience Required: Enterprise Solution Architect Lead for SAP S/4HANA Finance, Management Accounting, Reporting & Compliance. ERP Transformation Solutioning for global customers, covering multiple industries. Extensive SAP implementation experience using integrated financials. Ability to design innovative finance solutions combining use of Digital Core, Cloud and SAP Cloud Platform elements. Understanding of the use of SAP technology to meet the opportunities of continuous and predictive accounting. Key experience areas of Shared Service Centre design, central finance systems, Receivables & Collections processes, cash, bank and treasury management Strong industry background using providing finance solutions. Minimum 3 to 4 end to end S/4HANA implementations S/4HANA Certification Track history of leadership Strong client facing Consultancy experience. Experience of working with multi-cultural team based across various geographies. Language skills - Fluent in English (written and verbal) Core Skills: Strong commercial background working in SAP Solution Pre-sales. Demonstrates excellent communication skills both verbally and in writing. Can conceptualize and communicate winning propositions - making complex ideas look simply. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and senior management. Is able to give strong coaching and feedback where needed to client team members. Continuous improvement - Inquisitive - self-teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge. Uses a set of basic consulting tools. Is able to conduct one-to-one interviews with middle managers. Can contribute to a mixed workshop process. Role Competencies: Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Mobilize and motivate a project team. Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop HCLTech's methods and tools and contribute to Solution Team strategy. Manages design workshops on multiple area of expertise. Client Development: Can contribute technical or procedural sections to a proposal. Can present a proposal with the sales team. Can identify and escalate business development opportunities. Delivery Excellence: Able to effectively manage a team of client team members. Understands delivery within a fixed price model and able to operate effectively within those constraints. Can take ownership of sub-plans for specific IBP's and can plan own time to ensure project milestones are met. Able to take an issue, then plan and deliver a solution using own initiative, with little guidance. Identifies and escalates issues and risks within project structure. Can build strong relationships with consultants within the project. Able to receive feedback/coaching on performance from other members of the team positively. Have a strong understanding of Agile and Scrum methodologies.
Job title: Operations Director Salary: £60,000 - £80,000 - dependant on experience Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Essential Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at
Apr 18, 2024
Full time
Job title: Operations Director Salary: £60,000 - £80,000 - dependant on experience Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Essential Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of £30,000 - £40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at Browse Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Apr 18, 2024
Full time
Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at Browse Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 18, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Are you a seasoned Salesforce Functional Consultant with a knack for solving complex business challenges? Do you thrive in client-facing roles, where your expertise and strategic guidance make a significant impact? If you're passionate about driving innovation and helping clients achieve their goals, we want to hear from you! Our client, a leading Salesforce consulting company, is seeking a talented and experienced Salesforce Functional Consultant to join their dynamic team. As a Salesforce Functional Consultant, you will play a pivotal role in delivering innovative solutions to their clients, leveraging your expertise to drive business success. In return, you'll benefit from: Competitive salary and benefits package, including health insurance, and more. Exciting opportunities for professional growth and career advancement. A supportive and collaborative work environment where your ideas and contributions are valued. Exposure to cutting-edge technologies and projects that push the boundaries of innovation. Don't miss this opportunity to join a team of passionate Salesforce professionals and make a difference for our client - Apply now! RESPONSIBILITIES Key Responsibilities for the Salesforce Functional Consultant:- Serve as a trusted advisor to clients, providing strategic guidance on Salesforce solutions and best practices.- Lead client engagements from discovery to implementation, ensuring the successful delivery of projects on time and within budget.- Collaborate with cross-functional teams to gather requirements, design solutions, and configure Salesforce to meet client needs.- Assist in pre-sales activities, including scoping, solutioning, and presenting proposals to prospective clients.- Leverage your expertise in Salesforce Sales, Service, Marketing, or Experience Cloud to deliver tailored solutions that drive business value.- Stay current with Salesforce platform updates and trends, incorporating new features and technologies into client solutions.- Utilise AI and GPT technologies to enhance client experiences and drive innovation (experience with AI + GPT beneficial). SKILLS As the Salesforce Functional Consultant you should have:- Extensive experience with Salesforce Sales, Service, Marketing, or Experience Cloud.- Strong communication and presentation skills, with the ability to effectively articulate technical concepts to non-technical stakeholders.- Experience in helping to win new business and expand existing client relationships.- Knowledge of AI and GPT technologies is beneficial. EXPERIENCE REQUIREMENTS Proven experience in a client-facing functional lead role, preferably within a consulting environment. QUALIFICATIONS At least three Salesforce certifications, with Sales, Service, Marketing, or Experience Cloud certifications being beneficial.
Apr 18, 2024
Full time
Are you a seasoned Salesforce Functional Consultant with a knack for solving complex business challenges? Do you thrive in client-facing roles, where your expertise and strategic guidance make a significant impact? If you're passionate about driving innovation and helping clients achieve their goals, we want to hear from you! Our client, a leading Salesforce consulting company, is seeking a talented and experienced Salesforce Functional Consultant to join their dynamic team. As a Salesforce Functional Consultant, you will play a pivotal role in delivering innovative solutions to their clients, leveraging your expertise to drive business success. In return, you'll benefit from: Competitive salary and benefits package, including health insurance, and more. Exciting opportunities for professional growth and career advancement. A supportive and collaborative work environment where your ideas and contributions are valued. Exposure to cutting-edge technologies and projects that push the boundaries of innovation. Don't miss this opportunity to join a team of passionate Salesforce professionals and make a difference for our client - Apply now! RESPONSIBILITIES Key Responsibilities for the Salesforce Functional Consultant:- Serve as a trusted advisor to clients, providing strategic guidance on Salesforce solutions and best practices.- Lead client engagements from discovery to implementation, ensuring the successful delivery of projects on time and within budget.- Collaborate with cross-functional teams to gather requirements, design solutions, and configure Salesforce to meet client needs.- Assist in pre-sales activities, including scoping, solutioning, and presenting proposals to prospective clients.- Leverage your expertise in Salesforce Sales, Service, Marketing, or Experience Cloud to deliver tailored solutions that drive business value.- Stay current with Salesforce platform updates and trends, incorporating new features and technologies into client solutions.- Utilise AI and GPT technologies to enhance client experiences and drive innovation (experience with AI + GPT beneficial). SKILLS As the Salesforce Functional Consultant you should have:- Extensive experience with Salesforce Sales, Service, Marketing, or Experience Cloud.- Strong communication and presentation skills, with the ability to effectively articulate technical concepts to non-technical stakeholders.- Experience in helping to win new business and expand existing client relationships.- Knowledge of AI and GPT technologies is beneficial. EXPERIENCE REQUIREMENTS Proven experience in a client-facing functional lead role, preferably within a consulting environment. QUALIFICATIONS At least three Salesforce certifications, with Sales, Service, Marketing, or Experience Cloud certifications being beneficial.
Managing Consultant - Architecture within Financial Services We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life Are you ready to transform the landscape of financial services through strategic architectural insights? Join us at PA and embark on a journey where your expertise will shape the future of the industry. As an Architect at PA' you will work on leading programmes like this with the ability to use your passion for leading technologies to make genuine real-world impact. You will bring hands on' experience to design and deliver cutting edge business solutions working end-to-end from CXO through to delivery. Working for PA will put you as a technical leader and you will utilise your knowledge of production software development to support and lead FTSE 100 clients. You will have access to the latest training and certifications including AWS, Azure and GCP plus access to our own extensive courses and mentoring programme. Flexible working - We are guided by our client work and needs; however, you have autonomy to manage your time and diary to suit your work/life balance Qualifications You will have: Experienced inleading teams, in particular development and architecture teams Experience selling professional services, for example, consultancy and system integrator Experience across financial services, notably one or more of banking, insurance, wealth management, payments and financial infrastructure A consistent track record in providing technical leadership in areas including application, business, and integration architectures. Must be comfortable across all architecture domains and specialise in at least one of: -Business domain, (e.g. CRM, eCommerce) -Sector Experience of performing solution options assessment, including product selection and analysis of patterns and sourcing approaches The ability to deliver strategic thinking to stakeholders through Architecture Roadmaps, mentoring and technical thought leadership. Working knowledge of architecture modelling tools and frameworks, e.g. UML, ArchiMate, etc. An appreciation of the commercial, people and organisational aspects of your work Candidates should have a deep knowledge of the technologies you have worked with and an appreciation of or exposure to emerging technologies and architectural trends, including, for example: Microservices vs Packaged Solutions Cloud architectures, with experience of AWS, Google Cloud Platform or Azure Broad span of vendors: IBM, Oracle, Salesforce, SAP, etc. The architects' role in agile delivery • Internet of Things Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days • Generous company pension scheme • Opportunity to get involved with community and charity-based initiatives • Annual performance-based bonus • PA share ownership • Tax efficient benefits (cycle to work, give as you earn)
Apr 18, 2024
Full time
Managing Consultant - Architecture within Financial Services We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life Are you ready to transform the landscape of financial services through strategic architectural insights? Join us at PA and embark on a journey where your expertise will shape the future of the industry. As an Architect at PA' you will work on leading programmes like this with the ability to use your passion for leading technologies to make genuine real-world impact. You will bring hands on' experience to design and deliver cutting edge business solutions working end-to-end from CXO through to delivery. Working for PA will put you as a technical leader and you will utilise your knowledge of production software development to support and lead FTSE 100 clients. You will have access to the latest training and certifications including AWS, Azure and GCP plus access to our own extensive courses and mentoring programme. Flexible working - We are guided by our client work and needs; however, you have autonomy to manage your time and diary to suit your work/life balance Qualifications You will have: Experienced inleading teams, in particular development and architecture teams Experience selling professional services, for example, consultancy and system integrator Experience across financial services, notably one or more of banking, insurance, wealth management, payments and financial infrastructure A consistent track record in providing technical leadership in areas including application, business, and integration architectures. Must be comfortable across all architecture domains and specialise in at least one of: -Business domain, (e.g. CRM, eCommerce) -Sector Experience of performing solution options assessment, including product selection and analysis of patterns and sourcing approaches The ability to deliver strategic thinking to stakeholders through Architecture Roadmaps, mentoring and technical thought leadership. Working knowledge of architecture modelling tools and frameworks, e.g. UML, ArchiMate, etc. An appreciation of the commercial, people and organisational aspects of your work Candidates should have a deep knowledge of the technologies you have worked with and an appreciation of or exposure to emerging technologies and architectural trends, including, for example: Microservices vs Packaged Solutions Cloud architectures, with experience of AWS, Google Cloud Platform or Azure Broad span of vendors: IBM, Oracle, Salesforce, SAP, etc. The architects' role in agile delivery • Internet of Things Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days • Generous company pension scheme • Opportunity to get involved with community and charity-based initiatives • Annual performance-based bonus • PA share ownership • Tax efficient benefits (cycle to work, give as you earn)
Job Title: Pre-sales Solutions Architect - HPC/OR Storage Salary: £50-65,000 + benefits Location: South Yorkshire - Leeds/Sheffield - Hybrid Working but ideally someone in the North of England Key areas: HPC, Super compute, Storage, HPE, HP, SA, Cloud, AWS, Azure, Architect, Cloud Solutions, Nutanix, Commvault, Public Cloud, Technical Pre-Sales, Solution Sales, Cloud, VMware, O365, Virtualisation, Transformation, Architecture, Design, Consultant, Cloud Consultant, Public Cloud, Cloud Services, Hybrid, MS Modern Workplace, O365, Data Protection, DPS, Storage, Backup, Dell, IBM, EMC, IBM Spectrum Protect Chapman Tate Associates seeks a Pre-Sales Solutions Architect to join this leading IT Services and Consulting business, whom are dedicated to making the difficult feel easy for their customers. They specialise in Cloud solutions, IoT, AI and IT Managed Services. Working within an established and growing IT Managed Services team, this role will be pivotal in acting as a conduit between the Technical and Sales team, assisting a number of existing customers evangelise and transform their IT Infrastructures. You will help deliver HPC/Storage and DR/DPS strategy-focused consulting and design services, helping clients develop their Roadmap for adoption. You will have experience of various cloud architectures (Private, Public Cloud and Hybrid) and Cloud adoption models around HPC and related Storage Solutions. You will have an good understanding of the different factors which influence or inhibit Cloud adoption and will be able to guide clients to make the right choices. You will be pivotal in providing strategical advice for a number of internal and external stakeholders around Pre-sales support, Demos, Proof of Concepts, design work for IT Infrastructure environments and a subject matter expert for the Sales Team. You will work closely with the Technical and Sales teams advising them on best fit solutions and processes. It is important you have good presentation skills. You must be able to demonstrate experience of managing and leading teams. You will have a good breadth of knowledge around the Data Protection, Backup/Recovery and Cloud based ecosystem such as: -HPC/Super Compute Technologies -Veeam, Commvault, Acronis, Rubrik (1 is sufficient) -Public Cloud; Services; AWS, Azure, GCP -Virtualisation software such as VMware, Hyper-V and other related Cloud offerings -Datacentre Technology solutions exposure The role will also include work around the following (but not limited to): solution opportunities for software, hardware, cloud and services within the existing customer base and within new prospects. You Solution Proposals alongside Vendors such as Nvidia, HPE, AMD, Qualcomm, Broadcom Keep abreast of developments in compute, storage, cloud and virtualisation technologies as well as the wider ecosystem Client engagements, shaping their Cloud Strategies and creating roadmaps for migration Define, validate and promote quality solutions for an opportunity, bid or project as required You will have excellent customer facing skills and must be able to hold your own in sales environments. You will be joining a reputable organisation who will offer excellent personal and career development prospects, whilst working at the forefront of the industry.
Apr 18, 2024
Full time
Job Title: Pre-sales Solutions Architect - HPC/OR Storage Salary: £50-65,000 + benefits Location: South Yorkshire - Leeds/Sheffield - Hybrid Working but ideally someone in the North of England Key areas: HPC, Super compute, Storage, HPE, HP, SA, Cloud, AWS, Azure, Architect, Cloud Solutions, Nutanix, Commvault, Public Cloud, Technical Pre-Sales, Solution Sales, Cloud, VMware, O365, Virtualisation, Transformation, Architecture, Design, Consultant, Cloud Consultant, Public Cloud, Cloud Services, Hybrid, MS Modern Workplace, O365, Data Protection, DPS, Storage, Backup, Dell, IBM, EMC, IBM Spectrum Protect Chapman Tate Associates seeks a Pre-Sales Solutions Architect to join this leading IT Services and Consulting business, whom are dedicated to making the difficult feel easy for their customers. They specialise in Cloud solutions, IoT, AI and IT Managed Services. Working within an established and growing IT Managed Services team, this role will be pivotal in acting as a conduit between the Technical and Sales team, assisting a number of existing customers evangelise and transform their IT Infrastructures. You will help deliver HPC/Storage and DR/DPS strategy-focused consulting and design services, helping clients develop their Roadmap for adoption. You will have experience of various cloud architectures (Private, Public Cloud and Hybrid) and Cloud adoption models around HPC and related Storage Solutions. You will have an good understanding of the different factors which influence or inhibit Cloud adoption and will be able to guide clients to make the right choices. You will be pivotal in providing strategical advice for a number of internal and external stakeholders around Pre-sales support, Demos, Proof of Concepts, design work for IT Infrastructure environments and a subject matter expert for the Sales Team. You will work closely with the Technical and Sales teams advising them on best fit solutions and processes. It is important you have good presentation skills. You must be able to demonstrate experience of managing and leading teams. You will have a good breadth of knowledge around the Data Protection, Backup/Recovery and Cloud based ecosystem such as: -HPC/Super Compute Technologies -Veeam, Commvault, Acronis, Rubrik (1 is sufficient) -Public Cloud; Services; AWS, Azure, GCP -Virtualisation software such as VMware, Hyper-V and other related Cloud offerings -Datacentre Technology solutions exposure The role will also include work around the following (but not limited to): solution opportunities for software, hardware, cloud and services within the existing customer base and within new prospects. You Solution Proposals alongside Vendors such as Nvidia, HPE, AMD, Qualcomm, Broadcom Keep abreast of developments in compute, storage, cloud and virtualisation technologies as well as the wider ecosystem Client engagements, shaping their Cloud Strategies and creating roadmaps for migration Define, validate and promote quality solutions for an opportunity, bid or project as required You will have excellent customer facing skills and must be able to hold your own in sales environments. You will be joining a reputable organisation who will offer excellent personal and career development prospects, whilst working at the forefront of the industry.