Location: Chorley, Lancashire, United Kingdom CHIEF SALES OFFICER ABOUT ROQ Roq is an independent, outcomes-focused Quality Engineering consultancy. We provide a truly independent view on all things quality to the world's largest organisations on their most important technology initiatives. We help them to realise the benefits of high-functioning, high-quality technology solutions, delivered at a pace that aligns with their business imperatives. This is something we've been proudly doing since 2009. Everything we do is built on our amazing culture and living and breathing our core values of Straight Talking, Passionate, Excellence and Commitment. Our happy and dedicated team are motivated by making a real difference in the lives of our clients, colleagues, and community. ABOUT THE ROLE As the Chief Sales Officer (CSO), you will be an integral member of the Leadership Team at Roq. You will be client-focused, results-driven, an excellent communicator and have sound business acumen. You will oversee and be accountable for the sales function at Roq, developing and executing the company sales strategy through both new business and growing existing clients. You will have responsibility for leading and managing the Roq Sales Team, holding everyone within the team accountable and motivating them to deliver against their targets and goals. KEY ACCOUNTABILITIES LMA - leading, managing, and holding the sales team accountable. New Business and Existing Client Sales - sell our services, achieving the client revenue and margin targets set in our business plans. Growth Strategy - analyse market trends, identify new business and market opportunities and develop and implement sales strategies relevant to our target industries and client personas. Revenue Forecasting - provide accurate sales forecasting, by building a robust and reliable sales pipeline, to support the wider business decision-making. Business Contribution - provide insight and challenge within the leadership team, to support the business growth and development. DAY-TO-DAY RESPONSIBILITIES Provide leadership and support for the sales team, aligned to delivering their own goals and targets, the organisational goals and the overall business plan Build, refine and execute the sales strategy, aligned to delivering the revenue/margin targets Ensure robust and dynamic processes across the sale function, enabling continuity of exceptional client experience throughout the client lifecycle Work closely with marketing to validate our target sectors and build and execute sector-specific approaches and marketing campaigns; including building marketing assets Growing existing business revenue - ensuring the execution of robust account plans Growing new business revenue with a focus on repeatable lead generation activities and high closure rates Understand our clients and help to ensure that our service offering remains relevant Provide input and ideas from client engagements and the wider market into service development and improvement. Manage any risks that materialise and ensure that any issues that do occur are dealt with quickly Client satisfaction - ensure smooth transition for new clients to the existing business team, including handover of account plans Tracking and reporting on sales performance including the maintenance of the overall sales forecast Manage budgets and resources related to sales activities Any other duties deemed necessary by the company WHAT WE LOOK FOR Experience and proven track record of leading a successful sales function within a quality engineering / testing and/or consultancy context would be a big advantage Experience working in a delivery capacity within a quality engineering / testing and/or consultancy is a desirable requirement, and would be advantageous Experience of engaging and building strong relationships with key stakeholders, internally and externally Experience of managing a growing sales team- able to inspire and motivate team members to achieve sales targets. Thrive in a fast-paced environment where requirements can change at a moment's notice A hands-on approach where you'll do whatever is needed to deliver the very best service for our clients Passionate about delivering continuous improvement through knowledge sharing and collaboration - questioning the present to improve the future Takes pride in your work but does not seek glory - feels pride when their colleagues succeed too Is always genuine and acts with integrity - honest, ethical, and transparent in dealings with clients, team members, and other stakeholders. Ability to persevere in the face of setbacks and challenges. Your personal values are in line with our Roq values
Apr 18, 2024
Full time
Location: Chorley, Lancashire, United Kingdom CHIEF SALES OFFICER ABOUT ROQ Roq is an independent, outcomes-focused Quality Engineering consultancy. We provide a truly independent view on all things quality to the world's largest organisations on their most important technology initiatives. We help them to realise the benefits of high-functioning, high-quality technology solutions, delivered at a pace that aligns with their business imperatives. This is something we've been proudly doing since 2009. Everything we do is built on our amazing culture and living and breathing our core values of Straight Talking, Passionate, Excellence and Commitment. Our happy and dedicated team are motivated by making a real difference in the lives of our clients, colleagues, and community. ABOUT THE ROLE As the Chief Sales Officer (CSO), you will be an integral member of the Leadership Team at Roq. You will be client-focused, results-driven, an excellent communicator and have sound business acumen. You will oversee and be accountable for the sales function at Roq, developing and executing the company sales strategy through both new business and growing existing clients. You will have responsibility for leading and managing the Roq Sales Team, holding everyone within the team accountable and motivating them to deliver against their targets and goals. KEY ACCOUNTABILITIES LMA - leading, managing, and holding the sales team accountable. New Business and Existing Client Sales - sell our services, achieving the client revenue and margin targets set in our business plans. Growth Strategy - analyse market trends, identify new business and market opportunities and develop and implement sales strategies relevant to our target industries and client personas. Revenue Forecasting - provide accurate sales forecasting, by building a robust and reliable sales pipeline, to support the wider business decision-making. Business Contribution - provide insight and challenge within the leadership team, to support the business growth and development. DAY-TO-DAY RESPONSIBILITIES Provide leadership and support for the sales team, aligned to delivering their own goals and targets, the organisational goals and the overall business plan Build, refine and execute the sales strategy, aligned to delivering the revenue/margin targets Ensure robust and dynamic processes across the sale function, enabling continuity of exceptional client experience throughout the client lifecycle Work closely with marketing to validate our target sectors and build and execute sector-specific approaches and marketing campaigns; including building marketing assets Growing existing business revenue - ensuring the execution of robust account plans Growing new business revenue with a focus on repeatable lead generation activities and high closure rates Understand our clients and help to ensure that our service offering remains relevant Provide input and ideas from client engagements and the wider market into service development and improvement. Manage any risks that materialise and ensure that any issues that do occur are dealt with quickly Client satisfaction - ensure smooth transition for new clients to the existing business team, including handover of account plans Tracking and reporting on sales performance including the maintenance of the overall sales forecast Manage budgets and resources related to sales activities Any other duties deemed necessary by the company WHAT WE LOOK FOR Experience and proven track record of leading a successful sales function within a quality engineering / testing and/or consultancy context would be a big advantage Experience working in a delivery capacity within a quality engineering / testing and/or consultancy is a desirable requirement, and would be advantageous Experience of engaging and building strong relationships with key stakeholders, internally and externally Experience of managing a growing sales team- able to inspire and motivate team members to achieve sales targets. Thrive in a fast-paced environment where requirements can change at a moment's notice A hands-on approach where you'll do whatever is needed to deliver the very best service for our clients Passionate about delivering continuous improvement through knowledge sharing and collaboration - questioning the present to improve the future Takes pride in your work but does not seek glory - feels pride when their colleagues succeed too Is always genuine and acts with integrity - honest, ethical, and transparent in dealings with clients, team members, and other stakeholders. Ability to persevere in the face of setbacks and challenges. Your personal values are in line with our Roq values
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Senior Communications Manager to join our fantastic CFLL team. The team is based in Woodhatch Place, Reigate This is a 24-month fixed term contract/ secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team You will be working within a wider multi-disciplined team, with lots of opportunity for development and cross-working on a range of Surrey County Council communications. Every day is different in this team. We look out for each other, socialise and enjoy flexible working, so you'll always feel supported and part of a communications family. This is a particularly exciting time to join the team as we support the directorate with preparations for key service inspections within the next 18 months. About the Role This Senior Communications Manager role will lead the strategic planning, implementation and evaluation of Surrey County Council's Children, Families & Lifelong Learning (CFLL) communications, both internally and externally. This is a hugely rewarding role which plays a vital part in helping the directorate achieve its purpose: ensuring Surrey's children and young people are seen and heard, feel safe and can grow, and everyone benefits from lifelong learning. You will play a key leadership role in delivering the communications priorities and strategies across the CFLL directorate, which focus on children's social care, children's additional needs and disabilities and lifelong learning. As a Senior Communications Manager, you will build on positive and productive relationships, provide professional communications advice to senior officers, directors and the Lead Cabinet Member and will have experience leading a team to deliver high quality and strategic outcomes. The role will deliver both planned and reactive CFLL work, working closely with the wider communications team. Key Responsibilities Leading a team of four communications professionals, with oversight of relevant service communications roles, key responsibilities include: Setting and leading strategic internal and external CFLL communications priorities and strategies in line with directorate and organisational strategies, ensuring alignment with corporate communications colleagues and partners Relationship management spanning the directorate and partners to enable efficient cross functional working, problem solving and ensuring the directorate heads in the right direction with achieving priorities and plans Multi-disciplined communications leadership including strategic planning, campaign management, media management, consultations, internal communications, social media management and issues management, often to tight deadlines and conflicting priorities Build on the directorate's internal communications strategy, in line with the directorate's retention and culture ambitions Act as a trusted advisor to senior leadership, managing frequent high profile, complex and sensitive issues and incidents across social care and education, including supporting schools with media issues, often in partnership with Surrey Police Horizon scanning and proactively planning for demand, sensitive issues, such as inspections, and/or those which could have reputational impact Oversee vital communications channels for schools, early years settings, social work, fostering, additional needs and disabilities and looked after children, using relationship management skills to ensure accountability in achieving service and directorate strategic priorities and plans Managing campaign budgets and overseeing service communication budgets to ensure good return on investment. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of working within a fast-paced communications team Proven leadership experience, working both with colleagues within the organisation and partners collaboratively with the ability to positively influence outcomes Experience working across all communications disciplines Strategic communications planning experience with the flexibility to adapt styles and techniques to suit different channels and audiences, and to work creatively to plan communications campaigns. We are looking for a proactive and compassionate leader, who has children and families at the centre of their thinking. The job advert closes at 23:59 on 23/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Senior Communications Manager to join our fantastic CFLL team. The team is based in Woodhatch Place, Reigate This is a 24-month fixed term contract/ secondment opportunity. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team You will be working within a wider multi-disciplined team, with lots of opportunity for development and cross-working on a range of Surrey County Council communications. Every day is different in this team. We look out for each other, socialise and enjoy flexible working, so you'll always feel supported and part of a communications family. This is a particularly exciting time to join the team as we support the directorate with preparations for key service inspections within the next 18 months. About the Role This Senior Communications Manager role will lead the strategic planning, implementation and evaluation of Surrey County Council's Children, Families & Lifelong Learning (CFLL) communications, both internally and externally. This is a hugely rewarding role which plays a vital part in helping the directorate achieve its purpose: ensuring Surrey's children and young people are seen and heard, feel safe and can grow, and everyone benefits from lifelong learning. You will play a key leadership role in delivering the communications priorities and strategies across the CFLL directorate, which focus on children's social care, children's additional needs and disabilities and lifelong learning. As a Senior Communications Manager, you will build on positive and productive relationships, provide professional communications advice to senior officers, directors and the Lead Cabinet Member and will have experience leading a team to deliver high quality and strategic outcomes. The role will deliver both planned and reactive CFLL work, working closely with the wider communications team. Key Responsibilities Leading a team of four communications professionals, with oversight of relevant service communications roles, key responsibilities include: Setting and leading strategic internal and external CFLL communications priorities and strategies in line with directorate and organisational strategies, ensuring alignment with corporate communications colleagues and partners Relationship management spanning the directorate and partners to enable efficient cross functional working, problem solving and ensuring the directorate heads in the right direction with achieving priorities and plans Multi-disciplined communications leadership including strategic planning, campaign management, media management, consultations, internal communications, social media management and issues management, often to tight deadlines and conflicting priorities Build on the directorate's internal communications strategy, in line with the directorate's retention and culture ambitions Act as a trusted advisor to senior leadership, managing frequent high profile, complex and sensitive issues and incidents across social care and education, including supporting schools with media issues, often in partnership with Surrey Police Horizon scanning and proactively planning for demand, sensitive issues, such as inspections, and/or those which could have reputational impact Oversee vital communications channels for schools, early years settings, social work, fostering, additional needs and disabilities and looked after children, using relationship management skills to ensure accountability in achieving service and directorate strategic priorities and plans Managing campaign budgets and overseeing service communication budgets to ensure good return on investment. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of working within a fast-paced communications team Proven leadership experience, working both with colleagues within the organisation and partners collaboratively with the ability to positively influence outcomes Experience working across all communications disciplines Strategic communications planning experience with the flexibility to adapt styles and techniques to suit different channels and audiences, and to work creatively to plan communications campaigns. We are looking for a proactive and compassionate leader, who has children and families at the centre of their thinking. The job advert closes at 23:59 on 23/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
VP Global Marketing - up to £180K plus Bonus and Equity - London/Hybrid My client is an engineering IT services company, know for their transformational, mission critical cloud led solutions for the retail, finance and technology sectors specifically. A global organisation, they are now looking to put a senior marketing leader at the forefront of leading the expansion globally with a specific emphasis on EMEA. Role Overview: My client is seeking a strategy and execution focused VP of Marketing, where Demand Generation and Digital Marketing strategies are at the heart of what they do; you will have strong leadership and experience in managing the Marketing function (3-4 Direct Reports with approx. 14 overall) - Reporting directly to the Chief Strategy Officer, this person will be a key member of the Leadership Team. You will be responsible for driving Lead/Demand generation, Partner Marketing, Account Based Marketing (ABM), Digital Marketing partnering closely with Sales to drive the go-to-market strategy globally. Key Responsibilities: Revenue Expansion and Demand Generation o Provide a clear and well-articulated vertical positioning across all verticals, to establish a distinguished view and value proposition for each. You will need to have the ability to leverage differentiating propositions that are specific to the brand o Reassess GTM plans continually, refining the approaches as new market demands emerge - seize on opportunities to capture new markets and clients through strategic marketing initiatives. o Own the responsibility for account-based marketing and partnership marketing. Provide strategic direction to the sales enablement team responsible for lead generation. Drive Agility and Marketing Effectiveness o Play a significant role in developing and implementing the company's long-term strategic plan, including new product opportunities, acquisitions/joint ventures, and other growth initiatives to meet the company's revenue and earnings targets Market and Competition Analysis People Leadership & Digital Marketing * Build a strong digital, technology-oriented and outcome driven marketing culture that is driven by a purpose for execution and focuses on speed. Experience IT Services industry experience is essential - with proven ABM background At least 10-15 year B2B Marketing Experience Global leadership experience across different continents Proven experience at successful commercial results via demand generation techniques Strong strategic and digital marketing awareness Experience at senior leadership within a Matrix organisation.
Apr 18, 2024
Full time
VP Global Marketing - up to £180K plus Bonus and Equity - London/Hybrid My client is an engineering IT services company, know for their transformational, mission critical cloud led solutions for the retail, finance and technology sectors specifically. A global organisation, they are now looking to put a senior marketing leader at the forefront of leading the expansion globally with a specific emphasis on EMEA. Role Overview: My client is seeking a strategy and execution focused VP of Marketing, where Demand Generation and Digital Marketing strategies are at the heart of what they do; you will have strong leadership and experience in managing the Marketing function (3-4 Direct Reports with approx. 14 overall) - Reporting directly to the Chief Strategy Officer, this person will be a key member of the Leadership Team. You will be responsible for driving Lead/Demand generation, Partner Marketing, Account Based Marketing (ABM), Digital Marketing partnering closely with Sales to drive the go-to-market strategy globally. Key Responsibilities: Revenue Expansion and Demand Generation o Provide a clear and well-articulated vertical positioning across all verticals, to establish a distinguished view and value proposition for each. You will need to have the ability to leverage differentiating propositions that are specific to the brand o Reassess GTM plans continually, refining the approaches as new market demands emerge - seize on opportunities to capture new markets and clients through strategic marketing initiatives. o Own the responsibility for account-based marketing and partnership marketing. Provide strategic direction to the sales enablement team responsible for lead generation. Drive Agility and Marketing Effectiveness o Play a significant role in developing and implementing the company's long-term strategic plan, including new product opportunities, acquisitions/joint ventures, and other growth initiatives to meet the company's revenue and earnings targets Market and Competition Analysis People Leadership & Digital Marketing * Build a strong digital, technology-oriented and outcome driven marketing culture that is driven by a purpose for execution and focuses on speed. Experience IT Services industry experience is essential - with proven ABM background At least 10-15 year B2B Marketing Experience Global leadership experience across different continents Proven experience at successful commercial results via demand generation techniques Strong strategic and digital marketing awareness Experience at senior leadership within a Matrix organisation.
My client is seeking a skilled Senior Media Officer to join our team, where you'll play a pivotal role in helping shape our media relations strategy and driving impactful campaigns. If you're a proactive communicator with a knack for storytelling and a passion for fostering positive industry coverage, this role is for you. As our Senior Media Officer, you'll be at the forefront of our media relatio click apply for full job details
Apr 18, 2024
Full time
My client is seeking a skilled Senior Media Officer to join our team, where you'll play a pivotal role in helping shape our media relations strategy and driving impactful campaigns. If you're a proactive communicator with a knack for storytelling and a passion for fostering positive industry coverage, this role is for you. As our Senior Media Officer, you'll be at the forefront of our media relatio click apply for full job details
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Service Development Officer - East Herts Parking Services Grade 6 £32,765 - £35,523 (inclusive of local weighting) Pay Award pending 2024/25 effective April Full time 37 Hours PW including working one Saturday each calendar month Permanent Full Driving licence required - an electric car is provided for the role Travelling to various locations throughout Herts including Bishops Stortford, Stevenage and click apply for full job details
Apr 18, 2024
Full time
Service Development Officer - East Herts Parking Services Grade 6 £32,765 - £35,523 (inclusive of local weighting) Pay Award pending 2024/25 effective April Full time 37 Hours PW including working one Saturday each calendar month Permanent Full Driving licence required - an electric car is provided for the role Travelling to various locations throughout Herts including Bishops Stortford, Stevenage and click apply for full job details
Leadership Skills Foundation
Milton Keynes, Buckinghamshire
We are seeking a creative and proactive individual to join our team as Innovation Officer, to help create engaging and dynamic essential leadership skill development opportunities for the leaders of today and tomorrow. Role purpose: To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awar click apply for full job details
Apr 18, 2024
Full time
We are seeking a creative and proactive individual to join our team as Innovation Officer, to help create engaging and dynamic essential leadership skill development opportunities for the leaders of today and tomorrow. Role purpose: To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awar click apply for full job details
About Us Join Flexciton, where innovation meets inspiration in the heart of the semiconductor industry. We're pioneers in the 4th industrial revolution, crafting cutting-edge AI solutions tailored for manufacturing. Our customers are global leaders, reshaping the semiconductor landscape, delivering billions of dollars of chips across the globe. Our state-of-the-art technology is redefining semiconductor manufacturing, leading to unparalleled efficiency, sustainability, and performance. Semiconductors are the cornerstone of tomorrow, integral to innovations in everything from automobiles to space exploration. At Flexciton, we're on an exhilarating upward trajectory, with our solutions increasingly critical to the productivity of the world's most advanced semiconductor facilities. Come join us and be a part of our journey. About the role We are looking for a results-driven Chief Revenue Officer to join Flexciton, accomplished in enterprise software sales, to accelerate profitable growth in the United Kingdom, US, EU and parts of Asia. You will play a key role in driving continued revenue growth through sales, partnerships, marketing, customer success and revenue operations. The ideal candidate has proven success in cultivating highly effective sales teams and a history of partnering with marketing and customer experience teams to leverage and balance inbound & outbound approaches to developing a pipeline. We are looking for a Chief Revenue Officer who appreciates an empowering, dynamic, truly diverse company culture with a growth mindset and brings energy along with a humble, respectful & motivating attitude. You'll have the opportunity to combine a passion for developing commercial teams and the semiconductor industry within a high-growth company with a long-term vision to be the best. Accountabilities Develop the right go-to-market strategies together with Marketing, Sales, Customer Experience, and other teams to support the sales strategy implementation Structure the right teams across Marketing, Sales, Customer Experience (Implementation and Customer Success) to deliver on the associated goals of the go-to-market strategy Plan develop and manage partnerships with strategic partners to accelerate progress Ensure effective onboarding, enablement, expansion and retention processes for customer success Drive marketing strategy, positioning, campaigns to rapidly grow brand awareness and improve sales and retention Drive end-to-end customer experience, including deployment projects, timelines, and overall customer satisfaction Implement metrics, systems and operations for end-to-end revenue optimisation Constantly refine the sales approach and model to build a successful pipeline of qualified leads and closed business Own the revenue targets at Flexciton People leadership activities such as: attracting and retaining the best talent via daily management, people development, mentoring and coaching, goal setting and performance management Provide regular reporting to CEO and exec management on progress against all relevant goals Own select enterprise accounts and foster relationships at executive levels Work with the CEO and the rest of the executive team to create and review the overall business strategy Present and agrees the go-to-market strategy and status at board level Deliverables Product and Go-to Market Strategy Review the existing go to market strategy in line with potential market opportunities and agree the strategy with executive management Take an active role in understanding market needs and supporting the development of the product roadmap to expand Flexciton's reach Identify opportunities for growth with strategic partners, international expansion and additional product / services lines of business Business Structure Review and further develop sales organisation capabilities Review and structure business - identifying efficiencies and improvements Implement new metrics and reporting standards Cultural Transformation Energise the people and business with instant vision, passion and drive Develop high-performance culture Motivate existing teams and understand how to attract the best talent possible What we are looking for 10+ years' number-carrying experience in commercial leadership roles in Enterprise SaaS Track record of successfully building high-performance teams and growing revenues from $2m to $15m+ Scale-up experience, Series B to Series D, 50-200 FTE people Expertise in enterprise sales, selling to a small number of high value accounts with long sale cycles (12 months+) to complex buying organisations Experience selling / delivering a new product to market in a traditional industry Experience managing the Marketing function and a clear understanding of how to direct marketing in support of revenue goals Experience managing the post sales function, with focus on successful deployment leading to major expansion and upsell You are a best-in-class salesperson and able to sell to executives of some of the worlds most important companies It is highly desirable that you have experience selling into manufacturers and even into the semiconductor industry, but this is not a hard requirement Gravitas, intellect and drive for action to work closely with and complement the CEO and CTO as part of the executive team to set the overall business strategy Demonstrable knowledge of budgeting and forecasting Ambition and hunger to overachieve Entrepreneurial and mature leader, comfortable with ambiguity and able to put forward a clear vision and deploy strong decision-making skills Excellent communication skills to be able to motivate and develop a high-performance team Ability to think strategically and execute tactically Highly collaborative with the ability to build trust and credibility across internal, partner and customer stakeholders Experienced in setting targets and managing people against those Ability to travel regularly, both to the office (3 days per week) and to visit clients (US & EU)
Apr 18, 2024
Full time
About Us Join Flexciton, where innovation meets inspiration in the heart of the semiconductor industry. We're pioneers in the 4th industrial revolution, crafting cutting-edge AI solutions tailored for manufacturing. Our customers are global leaders, reshaping the semiconductor landscape, delivering billions of dollars of chips across the globe. Our state-of-the-art technology is redefining semiconductor manufacturing, leading to unparalleled efficiency, sustainability, and performance. Semiconductors are the cornerstone of tomorrow, integral to innovations in everything from automobiles to space exploration. At Flexciton, we're on an exhilarating upward trajectory, with our solutions increasingly critical to the productivity of the world's most advanced semiconductor facilities. Come join us and be a part of our journey. About the role We are looking for a results-driven Chief Revenue Officer to join Flexciton, accomplished in enterprise software sales, to accelerate profitable growth in the United Kingdom, US, EU and parts of Asia. You will play a key role in driving continued revenue growth through sales, partnerships, marketing, customer success and revenue operations. The ideal candidate has proven success in cultivating highly effective sales teams and a history of partnering with marketing and customer experience teams to leverage and balance inbound & outbound approaches to developing a pipeline. We are looking for a Chief Revenue Officer who appreciates an empowering, dynamic, truly diverse company culture with a growth mindset and brings energy along with a humble, respectful & motivating attitude. You'll have the opportunity to combine a passion for developing commercial teams and the semiconductor industry within a high-growth company with a long-term vision to be the best. Accountabilities Develop the right go-to-market strategies together with Marketing, Sales, Customer Experience, and other teams to support the sales strategy implementation Structure the right teams across Marketing, Sales, Customer Experience (Implementation and Customer Success) to deliver on the associated goals of the go-to-market strategy Plan develop and manage partnerships with strategic partners to accelerate progress Ensure effective onboarding, enablement, expansion and retention processes for customer success Drive marketing strategy, positioning, campaigns to rapidly grow brand awareness and improve sales and retention Drive end-to-end customer experience, including deployment projects, timelines, and overall customer satisfaction Implement metrics, systems and operations for end-to-end revenue optimisation Constantly refine the sales approach and model to build a successful pipeline of qualified leads and closed business Own the revenue targets at Flexciton People leadership activities such as: attracting and retaining the best talent via daily management, people development, mentoring and coaching, goal setting and performance management Provide regular reporting to CEO and exec management on progress against all relevant goals Own select enterprise accounts and foster relationships at executive levels Work with the CEO and the rest of the executive team to create and review the overall business strategy Present and agrees the go-to-market strategy and status at board level Deliverables Product and Go-to Market Strategy Review the existing go to market strategy in line with potential market opportunities and agree the strategy with executive management Take an active role in understanding market needs and supporting the development of the product roadmap to expand Flexciton's reach Identify opportunities for growth with strategic partners, international expansion and additional product / services lines of business Business Structure Review and further develop sales organisation capabilities Review and structure business - identifying efficiencies and improvements Implement new metrics and reporting standards Cultural Transformation Energise the people and business with instant vision, passion and drive Develop high-performance culture Motivate existing teams and understand how to attract the best talent possible What we are looking for 10+ years' number-carrying experience in commercial leadership roles in Enterprise SaaS Track record of successfully building high-performance teams and growing revenues from $2m to $15m+ Scale-up experience, Series B to Series D, 50-200 FTE people Expertise in enterprise sales, selling to a small number of high value accounts with long sale cycles (12 months+) to complex buying organisations Experience selling / delivering a new product to market in a traditional industry Experience managing the Marketing function and a clear understanding of how to direct marketing in support of revenue goals Experience managing the post sales function, with focus on successful deployment leading to major expansion and upsell You are a best-in-class salesperson and able to sell to executives of some of the worlds most important companies It is highly desirable that you have experience selling into manufacturers and even into the semiconductor industry, but this is not a hard requirement Gravitas, intellect and drive for action to work closely with and complement the CEO and CTO as part of the executive team to set the overall business strategy Demonstrable knowledge of budgeting and forecasting Ambition and hunger to overachieve Entrepreneurial and mature leader, comfortable with ambiguity and able to put forward a clear vision and deploy strong decision-making skills Excellent communication skills to be able to motivate and develop a high-performance team Ability to think strategically and execute tactically Highly collaborative with the ability to build trust and credibility across internal, partner and customer stakeholders Experienced in setting targets and managing people against those Ability to travel regularly, both to the office (3 days per week) and to visit clients (US & EU)
In detail With a growth mindset , the individual will manage inbound new business opportunities via intermediaries or from direct leads; lead new business pitch processes and opportunities internally and instigate out-bound targeting/marketing opportunities. Furthermore, they will motivate, manage, and mentor the broader new business and marketing teams. The candidate will have a positive mindset and the ability to manage various day to day tasks that come with the role. Reporting into the Chief Growth Officer this candidate will have senior level client / planning experience with a desire to step into the world of (Growth) New Business & Marketing. With a strong track record in/around new business and an understanding of media, they will be looking to take on a broader agency remit with the commercial growth of the agency being their primary focus. Responsibilities Include: Supporting the Chief Growth Officer in the development of the agency growth strategy, which spans new business, organic growth, and marketing. Management of larger pitch processes ensuring key milestones are delivered and internal and/or external stakeholders are communicated with throughout. Delivery of smaller new business opportunities (through agency partners or direct into client) where the deliverable is more defined and contained. Supporting the growth team to deliver agency or client focussed marketing initiatives. All with the purpose of fuelling short- and long-term pipeline. Line-management responsibilities of the 1 x Head of New Business and 1 x Head of Marketing (who collectively operate in a team of 4). Ensuring the team are accurately and frequently updating all new business pipeline and commercial reports and communicating subsequent updates or recommendations internally. Work alongside the cross-agency managing partner cohort to identify client / new business opportunities and resource appropriately. Supporting client teams in the organic growth of products and services by helping to develop, shape and present our offering. Potential to have a small group of clients to nurture and grow. The requirements Senior level planning/client servicing role. A confident communicator. Ability to manage across Managing Partner cohort and up to board level. A proactive and positive growth mindset. Understanding of media to know help them understand what a good response looks like. Solutions focused with ability to manage peers and management. Exposure of New Business & Marketing. Ability to manage commercial conversations with clients. A team player with ability to manage and motivate. Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
Apr 18, 2024
Full time
In detail With a growth mindset , the individual will manage inbound new business opportunities via intermediaries or from direct leads; lead new business pitch processes and opportunities internally and instigate out-bound targeting/marketing opportunities. Furthermore, they will motivate, manage, and mentor the broader new business and marketing teams. The candidate will have a positive mindset and the ability to manage various day to day tasks that come with the role. Reporting into the Chief Growth Officer this candidate will have senior level client / planning experience with a desire to step into the world of (Growth) New Business & Marketing. With a strong track record in/around new business and an understanding of media, they will be looking to take on a broader agency remit with the commercial growth of the agency being their primary focus. Responsibilities Include: Supporting the Chief Growth Officer in the development of the agency growth strategy, which spans new business, organic growth, and marketing. Management of larger pitch processes ensuring key milestones are delivered and internal and/or external stakeholders are communicated with throughout. Delivery of smaller new business opportunities (through agency partners or direct into client) where the deliverable is more defined and contained. Supporting the growth team to deliver agency or client focussed marketing initiatives. All with the purpose of fuelling short- and long-term pipeline. Line-management responsibilities of the 1 x Head of New Business and 1 x Head of Marketing (who collectively operate in a team of 4). Ensuring the team are accurately and frequently updating all new business pipeline and commercial reports and communicating subsequent updates or recommendations internally. Work alongside the cross-agency managing partner cohort to identify client / new business opportunities and resource appropriately. Supporting client teams in the organic growth of products and services by helping to develop, shape and present our offering. Potential to have a small group of clients to nurture and grow. The requirements Senior level planning/client servicing role. A confident communicator. Ability to manage across Managing Partner cohort and up to board level. A proactive and positive growth mindset. Understanding of media to know help them understand what a good response looks like. Solutions focused with ability to manage peers and management. Exposure of New Business & Marketing. Ability to manage commercial conversations with clients. A team player with ability to manage and motivate. Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
THE COMPANY: Our client is a successful banking firm with a strong global presence, offering a comprehensive range of services across corporate and investment banking activities. THE RESPONSIBILITIES: To assist the EMEA region in complying with applicable financial and trade sanctions as well as meeting regulatory requirements/expectations. To provide advice and guidance to key stakeholders on sanctions compliance issues Daily interaction in order to ensure that first line functions are operating in compliance with applicable sanctions. Assesses the permissibility of transactions on a daily basis, in accordance with sanctions laws and internal policy Monitors and assesses changes to sanctions legislation on an ongoing basis. Provides advice and guidance to all marketing departments with respect to sanctions compliance. Provides support to local compliance officers throughout EMEA EXPERIENCE REQUIRED: Strong Sanctions Advisory experience and awareness Strong knowledge and understanding of Trade Finance, products, services and activities; Regulatory awareness and understanding of the emerging regulatory landscape; Good knowledge and experience of financial services, and banking activities; Strong awareness of financial and non-financial conduct areas For further information please contact Natalie Eshelby
Apr 18, 2024
Full time
THE COMPANY: Our client is a successful banking firm with a strong global presence, offering a comprehensive range of services across corporate and investment banking activities. THE RESPONSIBILITIES: To assist the EMEA region in complying with applicable financial and trade sanctions as well as meeting regulatory requirements/expectations. To provide advice and guidance to key stakeholders on sanctions compliance issues Daily interaction in order to ensure that first line functions are operating in compliance with applicable sanctions. Assesses the permissibility of transactions on a daily basis, in accordance with sanctions laws and internal policy Monitors and assesses changes to sanctions legislation on an ongoing basis. Provides advice and guidance to all marketing departments with respect to sanctions compliance. Provides support to local compliance officers throughout EMEA EXPERIENCE REQUIRED: Strong Sanctions Advisory experience and awareness Strong knowledge and understanding of Trade Finance, products, services and activities; Regulatory awareness and understanding of the emerging regulatory landscape; Good knowledge and experience of financial services, and banking activities; Strong awareness of financial and non-financial conduct areas For further information please contact Natalie Eshelby
About Us Leighton: 30 years and counting. Experienced and agile. Trusted by some of the world's biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. Our Values The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage We act with honesty and truth, always! We collaborate to bring our purpose to life in a caring and supportive way We nurture our amazing people to be the best version of themselves Passionate about what we do, proud of what we achieve Our curiosity inspires the amazing The Role Our new Account Managers will take ownership from customer onboarding, through to helping the customer extract the maximum value from the services we offer. We're looking for Account Managers to bring new ideas and have a strong desire to make sure our customers have the best experience of the business and our services. The success of the role will be measured in three primary ways: Customer Satisfaction; The success, development and growth of the customer projects you are responsible for; and Customer referrals. Organisation structure The Account Managers will report to the Chief Consulting Officer and be responsible for the successful delivery of 10-12 customer projects, working across 2 to 3 customers. The Account Manager will have line management responsibilities for a Colleague Experience Partner. Key Responsibilities Managing a portfolio of approximately 10-12 customer projects, across a service portfolio of approximately 20 different services. Delivering on personal KPI's through close customer contact, driving outcomes and delivering high customer satisfaction. Building and developing strong, trusting customer relationships across our customers project teams. Working closely with internal and customer stakeholders to deliver outcomes for our customers for the services they purchase. Understand their service needs and meet them day to day. Managing and closing project renewals and cross-sell opportunities into your customer base. Onboarding customers to a new service, ensuring all parties are clear on what good looks like. Establish cross functional relationships (sales, people, colleagues) to deliver an exceptional customer experience. Measure and demonstrate what we have helped the customer achieve (outcomes) so that they realise the value of the services we provide. Delivering regular business reviews with your customers and developing success plans, obtaining service feedback and coordinating further internal discussions with the project teams to enhance our service offering. Proactively responding to Customer Escalations and concerns in a concise and supportive manner. Documenting customer discussions, updating internal systems and owning the administration that relates to your customers accounts and projects. Leverage customer references and reviews. Identify customer needs and develop targeted services that solve common customer requests. Measure customer success (NPS, CSAT, CSQL's, Outcomes completed etc). Key Skills and Abilities Customer Relationship Management expereince having the skills and ability to establish and nurture strong, trusting relationships with customers. Customer Satisfaction: Focus on ensuring high levels of customer satisfaction through proactive engagement and understanding of customer needs Clear Communication: Concise and supportive communication in addressing customer escalations and concerns. Documentation: Ability to document customer discussions, update internal systems, and manage administrative tasks related to customer accounts and projects. Renewals and Cross-Selling: Experience in managing and closing project renewals and identifying cross-sell opportunities within the customer base. Metrics Measurement: the ability to measure and demonstrate customer success through metrics Success Planning: Developing success plans for customers, conducting regular business reviews, and coordinating internal discussions to enhance service offerings. Behaviours An open and genuine communicator Able to take responsibility for your actions Always learning and wanting to improve Takes responsibility for own development Love what you do Value and support your team Embrace who you are Open minded and willing to explore new ideas What We Offer We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture. As a Leighton employee you can look forward to: A competitive salary this will be dependent on experience. A contributory pension scheme 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday A flexible approach to working hours Continuous personal development, career path and training And more
Apr 18, 2024
Full time
About Us Leighton: 30 years and counting. Experienced and agile. Trusted by some of the world's biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. Our Values The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage We act with honesty and truth, always! We collaborate to bring our purpose to life in a caring and supportive way We nurture our amazing people to be the best version of themselves Passionate about what we do, proud of what we achieve Our curiosity inspires the amazing The Role Our new Account Managers will take ownership from customer onboarding, through to helping the customer extract the maximum value from the services we offer. We're looking for Account Managers to bring new ideas and have a strong desire to make sure our customers have the best experience of the business and our services. The success of the role will be measured in three primary ways: Customer Satisfaction; The success, development and growth of the customer projects you are responsible for; and Customer referrals. Organisation structure The Account Managers will report to the Chief Consulting Officer and be responsible for the successful delivery of 10-12 customer projects, working across 2 to 3 customers. The Account Manager will have line management responsibilities for a Colleague Experience Partner. Key Responsibilities Managing a portfolio of approximately 10-12 customer projects, across a service portfolio of approximately 20 different services. Delivering on personal KPI's through close customer contact, driving outcomes and delivering high customer satisfaction. Building and developing strong, trusting customer relationships across our customers project teams. Working closely with internal and customer stakeholders to deliver outcomes for our customers for the services they purchase. Understand their service needs and meet them day to day. Managing and closing project renewals and cross-sell opportunities into your customer base. Onboarding customers to a new service, ensuring all parties are clear on what good looks like. Establish cross functional relationships (sales, people, colleagues) to deliver an exceptional customer experience. Measure and demonstrate what we have helped the customer achieve (outcomes) so that they realise the value of the services we provide. Delivering regular business reviews with your customers and developing success plans, obtaining service feedback and coordinating further internal discussions with the project teams to enhance our service offering. Proactively responding to Customer Escalations and concerns in a concise and supportive manner. Documenting customer discussions, updating internal systems and owning the administration that relates to your customers accounts and projects. Leverage customer references and reviews. Identify customer needs and develop targeted services that solve common customer requests. Measure customer success (NPS, CSAT, CSQL's, Outcomes completed etc). Key Skills and Abilities Customer Relationship Management expereince having the skills and ability to establish and nurture strong, trusting relationships with customers. Customer Satisfaction: Focus on ensuring high levels of customer satisfaction through proactive engagement and understanding of customer needs Clear Communication: Concise and supportive communication in addressing customer escalations and concerns. Documentation: Ability to document customer discussions, update internal systems, and manage administrative tasks related to customer accounts and projects. Renewals and Cross-Selling: Experience in managing and closing project renewals and identifying cross-sell opportunities within the customer base. Metrics Measurement: the ability to measure and demonstrate customer success through metrics Success Planning: Developing success plans for customers, conducting regular business reviews, and coordinating internal discussions to enhance service offerings. Behaviours An open and genuine communicator Able to take responsibility for your actions Always learning and wanting to improve Takes responsibility for own development Love what you do Value and support your team Embrace who you are Open minded and willing to explore new ideas What We Offer We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture. As a Leighton employee you can look forward to: A competitive salary this will be dependent on experience. A contributory pension scheme 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday A flexible approach to working hours Continuous personal development, career path and training And more
The starting salary for this role is £38,746 per annum, based on working 36-hours per week. This is a 12-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Communications and Marketing Officer to join our fantastic Economy & Growth team. From Samsung to Amazon, Electronic Arts to Pfizer, Surrey is home to some of the UK's largest and most innovative companies. Surrey County Council is playing an increasingly important role in nurturing this ecosystem - and now we're looking for a marketing and communications specialist to support our work in ensuring our residents, businesses and wider economy thrive now and in the future. This role is open to flexible working meaning you aren't required in the office five days a week. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what this may look like for you.There will be an expectation for the successful candidate to work from our office in Reigate once a week and attend relevant events and networking opportunities around the county, when needed. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Economy & Growth team is focused on the sustainable economic development of the whole of Surrey. We provide valued strategic services focusing on nurturing innovation, skills, places and greener futures for the benefit of the County's 1.2 million residents. We work with partners and major employers (such as Amazon, Asahi, WWF-UK, Samsung and McLaren) to champion and futureproof the country's leading regional economy, which is home to 110,000 businesses and contributes £50 billion a year to UK economy. We have a highly-skilled workforce, respected educational and research institutions, and an enviable location. We're home to world-leading sectors - including creative industries, cybersecurity, gaming, and health - who we're proud to champion and support. Our aim is to grow the Surrey's economy sustainably, promote a greener future and provide opportunity for all to deliver on Surrey County Council's mission of No One Left Behind. About the Role We're looking for a marketing and communications specialist buzzing with creativity to develop head-turning content and imaginative approaches to engage our residents and business community. Central to the role is delivery of a high-profile government campaign to Surrey residents and businesses. You will also be a key cog in our new business engagement service, working with major multinationals to start-ups, to promote activities which are crucial to the sustainable growth of our economy. Sitting within the Economy and Growth team at Surrey County Council, you will be working across a number of departments, including communications, adult learning and Greener Futures. From April, Surrey County Council will have strategic responsibility for the regional economy - meaning you will join at an exciting time for the Economy & Growth team and wider organisation. With a new business-facing website, brand and integrated CRM, the tools are in place for the candidate to deliver from day one. This role will be key in promoting the work of the team to internal and external audiences, ensuring engagement with key businesses and sectors, along with targeted promotion of campaigns to companies, residents and education settings. Campaign planning, delivery and reporting will form a major part of the role. Experience writing for a range of platforms (including website CMS and e-newsletters), utilising a CRM, working with third parties, client management and attending / supporting events will also be expected. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Working within communications or marketing roles, preferably within large organisations and/or with local government Planning and overseeing of promotional campaigns Collaborating and communicating with a range of internal and external stakeholders Using and interpreting data to develop a strong understanding of customer insight and using insight to adapt approaches Strong writing and editing skills across a range of media, including digital, to ensure a high quality of publicity material Event planning and management. The job advert closes at 23:59 on 22/04/2024 with interviews to follow at Woodhatch Place, Reigate. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 18, 2024
Full time
The starting salary for this role is £38,746 per annum, based on working 36-hours per week. This is a 12-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Communications and Marketing Officer to join our fantastic Economy & Growth team. From Samsung to Amazon, Electronic Arts to Pfizer, Surrey is home to some of the UK's largest and most innovative companies. Surrey County Council is playing an increasingly important role in nurturing this ecosystem - and now we're looking for a marketing and communications specialist to support our work in ensuring our residents, businesses and wider economy thrive now and in the future. This role is open to flexible working meaning you aren't required in the office five days a week. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what this may look like for you.There will be an expectation for the successful candidate to work from our office in Reigate once a week and attend relevant events and networking opportunities around the county, when needed. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Economy & Growth team is focused on the sustainable economic development of the whole of Surrey. We provide valued strategic services focusing on nurturing innovation, skills, places and greener futures for the benefit of the County's 1.2 million residents. We work with partners and major employers (such as Amazon, Asahi, WWF-UK, Samsung and McLaren) to champion and futureproof the country's leading regional economy, which is home to 110,000 businesses and contributes £50 billion a year to UK economy. We have a highly-skilled workforce, respected educational and research institutions, and an enviable location. We're home to world-leading sectors - including creative industries, cybersecurity, gaming, and health - who we're proud to champion and support. Our aim is to grow the Surrey's economy sustainably, promote a greener future and provide opportunity for all to deliver on Surrey County Council's mission of No One Left Behind. About the Role We're looking for a marketing and communications specialist buzzing with creativity to develop head-turning content and imaginative approaches to engage our residents and business community. Central to the role is delivery of a high-profile government campaign to Surrey residents and businesses. You will also be a key cog in our new business engagement service, working with major multinationals to start-ups, to promote activities which are crucial to the sustainable growth of our economy. Sitting within the Economy and Growth team at Surrey County Council, you will be working across a number of departments, including communications, adult learning and Greener Futures. From April, Surrey County Council will have strategic responsibility for the regional economy - meaning you will join at an exciting time for the Economy & Growth team and wider organisation. With a new business-facing website, brand and integrated CRM, the tools are in place for the candidate to deliver from day one. This role will be key in promoting the work of the team to internal and external audiences, ensuring engagement with key businesses and sectors, along with targeted promotion of campaigns to companies, residents and education settings. Campaign planning, delivery and reporting will form a major part of the role. Experience writing for a range of platforms (including website CMS and e-newsletters), utilising a CRM, working with third parties, client management and attending / supporting events will also be expected. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Working within communications or marketing roles, preferably within large organisations and/or with local government Planning and overseeing of promotional campaigns Collaborating and communicating with a range of internal and external stakeholders Using and interpreting data to develop a strong understanding of customer insight and using insight to adapt approaches Strong writing and editing skills across a range of media, including digital, to ensure a high quality of publicity material Event planning and management. The job advert closes at 23:59 on 22/04/2024 with interviews to follow at Woodhatch Place, Reigate. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract : Fixed term and part time (3 days per week till March 2025) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 24th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Apr 18, 2024
Full time
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract : Fixed term and part time (3 days per week till March 2025) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 24th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Responsibilities DESCRIPTION OF THE BUSINESS LINE OR DEPARTMENT - Summary of the key objectives and primary goal(s) Societe Generale Global Transaction & Payment Services (GTPS) is the global Business Unit responsible for Payments & Cash Management (PCM), Cash Clearing services (BAN), Trade Finance services (TRA), Factoring (SGF) and Foreign Exchange services (FX) associated to these activities. GTB (Global Transaction and Banking Services) is the organisation within GTPS designed for domestic and international companies and institutions seeking support with commercial transactions (bank, commercial and corporate transactions) and payments. GTB in London includes Payments & Cash Management (PCM), Trade Finance services (TRA), Factoring (SGF) and Foreign Exchange Services (FX). GTB pursues the following objectives: • Developing each activity within the business line (seeking synergies with GLBA and MARK) to achieve three main objectives: increasing NBI, seeking liquidity and improving business relations with clients. • Operational efficiency based on close cooperation between the business, design, project and production teams. • The quality of service we owe each of our internal and external clients, based on a competitive range of optimised services. Summary of the key purposes of the role As Senior Manager (SMF) overseeing GTB in the UK, you are responsible from a regulatory perspective for all GTB UK related activities. You will have responsibility for defining and implementing GTB strategy in the UK, monitoring its financial performance as well as encouraging active cross-selling within GTB and across all other UK Business Lines and entities. You will be a member of the SGLB ExCo, the governing body of the Branch, and is the Chair of the GTB UK Executive Committee. You will coordinate all GTB business lines present in the UK (TRA and PCM) and ensures consistency of their respective strategies, commercial effort, projects and resources management, in cooperation with the respective global senior management and business heads in other geographies. Key responsibilities Implement GTPS strategy in the UK Liaise with SG UK Chief Country Officer and other SG business lines. Represent SG vis à vis local trade & cash management professional associations & external events. Monitor new business development projects for GTB Segments in the UK including key mandates & product development. Supervise the implementation of GTPS standards among the different GTB activities present in the UK Maintain and adapt the organisation according to budgets in order to deliver the level of service, business growth, profitability and risk taking expected. Manage the teams operationally: ensure hiring, training, motivation, mobility and appraisal. Lead & support actively local and global sales forces and contribute to local/international marketing efforts using GTB global processes, tools and network. Actively engage personally with key clients, & prospects and lead key inbound & outbound business opportunities. Systematically seek to implement new deals efficiently, secure & optimize middle office processes. Leverage GTB business lines' products and services, to deliver to clients a high level of quality end to end while complying with the local regulation and legislation. Monitor financials as well as applicable commercial KPIs by establishing and meeting yearly budgets in coordination with GTPS Head Office and the entities' interlocutors, following up, analyzing revenues, costs, RWAs and other key metrics, adjusting the resources. Chair the GTPS UK Executive Committee, in which issues of significance are discussed and dealt with and then as appropriate escalated to SG UK Chief Country Officer according to budget and recommend required trade-offs if need be. Monitor counterparty, operational and financial crime risks as first Line of Defence using applicable SG and GTB-specific processes and tools liaising with local Compliance and Risk departments. Profile required COMPETENCIES AND WORK EXPERIENCE Previous Work Experience Significant track record of senior management skills and experience, including in an international context Excellent knowledge of banking industry and banking practices Thorough knowledge of Global Transaction & Banking business lines, products and solutions In-depth knowledge of the Securities Services industry Key client relationship management Client facing skills; ability to understand client needs and act in their best interest Strong regulatory knowledge Supervision of large projects Ability to make and implement strategic decisions Leadership qualities Good understanding of the risks of the business and its compliance requirements Conduct risk awareness Excellent interpersonal skills Communication and presentation skills Ability to work under pressure Leadership expertise Adaptability Autonomy Analytical and synthesis skills Qualifications required or desirable Education: Graduate or higher with strong academic record in business related areas Languages: English (essential) French (desirable) Why join us People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different. Business insight If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.
Apr 18, 2024
Full time
Responsibilities DESCRIPTION OF THE BUSINESS LINE OR DEPARTMENT - Summary of the key objectives and primary goal(s) Societe Generale Global Transaction & Payment Services (GTPS) is the global Business Unit responsible for Payments & Cash Management (PCM), Cash Clearing services (BAN), Trade Finance services (TRA), Factoring (SGF) and Foreign Exchange services (FX) associated to these activities. GTB (Global Transaction and Banking Services) is the organisation within GTPS designed for domestic and international companies and institutions seeking support with commercial transactions (bank, commercial and corporate transactions) and payments. GTB in London includes Payments & Cash Management (PCM), Trade Finance services (TRA), Factoring (SGF) and Foreign Exchange Services (FX). GTB pursues the following objectives: • Developing each activity within the business line (seeking synergies with GLBA and MARK) to achieve three main objectives: increasing NBI, seeking liquidity and improving business relations with clients. • Operational efficiency based on close cooperation between the business, design, project and production teams. • The quality of service we owe each of our internal and external clients, based on a competitive range of optimised services. Summary of the key purposes of the role As Senior Manager (SMF) overseeing GTB in the UK, you are responsible from a regulatory perspective for all GTB UK related activities. You will have responsibility for defining and implementing GTB strategy in the UK, monitoring its financial performance as well as encouraging active cross-selling within GTB and across all other UK Business Lines and entities. You will be a member of the SGLB ExCo, the governing body of the Branch, and is the Chair of the GTB UK Executive Committee. You will coordinate all GTB business lines present in the UK (TRA and PCM) and ensures consistency of their respective strategies, commercial effort, projects and resources management, in cooperation with the respective global senior management and business heads in other geographies. Key responsibilities Implement GTPS strategy in the UK Liaise with SG UK Chief Country Officer and other SG business lines. Represent SG vis à vis local trade & cash management professional associations & external events. Monitor new business development projects for GTB Segments in the UK including key mandates & product development. Supervise the implementation of GTPS standards among the different GTB activities present in the UK Maintain and adapt the organisation according to budgets in order to deliver the level of service, business growth, profitability and risk taking expected. Manage the teams operationally: ensure hiring, training, motivation, mobility and appraisal. Lead & support actively local and global sales forces and contribute to local/international marketing efforts using GTB global processes, tools and network. Actively engage personally with key clients, & prospects and lead key inbound & outbound business opportunities. Systematically seek to implement new deals efficiently, secure & optimize middle office processes. Leverage GTB business lines' products and services, to deliver to clients a high level of quality end to end while complying with the local regulation and legislation. Monitor financials as well as applicable commercial KPIs by establishing and meeting yearly budgets in coordination with GTPS Head Office and the entities' interlocutors, following up, analyzing revenues, costs, RWAs and other key metrics, adjusting the resources. Chair the GTPS UK Executive Committee, in which issues of significance are discussed and dealt with and then as appropriate escalated to SG UK Chief Country Officer according to budget and recommend required trade-offs if need be. Monitor counterparty, operational and financial crime risks as first Line of Defence using applicable SG and GTB-specific processes and tools liaising with local Compliance and Risk departments. Profile required COMPETENCIES AND WORK EXPERIENCE Previous Work Experience Significant track record of senior management skills and experience, including in an international context Excellent knowledge of banking industry and banking practices Thorough knowledge of Global Transaction & Banking business lines, products and solutions In-depth knowledge of the Securities Services industry Key client relationship management Client facing skills; ability to understand client needs and act in their best interest Strong regulatory knowledge Supervision of large projects Ability to make and implement strategic decisions Leadership qualities Good understanding of the risks of the business and its compliance requirements Conduct risk awareness Excellent interpersonal skills Communication and presentation skills Ability to work under pressure Leadership expertise Adaptability Autonomy Analytical and synthesis skills Qualifications required or desirable Education: Graduate or higher with strong academic record in business related areas Languages: English (essential) French (desirable) Why join us People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different. Business insight If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.
Business Development Officer - Employer Engagement 20.89 per hour - 35 hours per week Initial contract until end of July, potential for extension East London Randstad are delighted to be working alongside a renowned higher education institution based in East London. As part of their Student Careers team, they are looking for an Employer Engagement Officer to build relationships with employers across the area to grow and maximise opportunities for students obtaining placements, internships and graduate opportunities. You will be working closely with employers in the sports and health sectors. Liaise with local employers to promote the university, what they can offer including placements, research and CPD. Develop and maintain links with local, national and international employers to secure suitable opportunities for students that maximise personal development Market and promote employer engagement initiatives using a range of channels including email, social media and events as well as the internal student database Help deliver employability sessions to students to help them prepare for application and interview processes Experience: Previous experience of building relationships with employers Comfortable liaising with both new and existing clients with a focus on growth Ability to collect and evaluate relevant data and to report this to colleagues For more information about this role please apply with your CV today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Apr 18, 2024
Contractor
Business Development Officer - Employer Engagement 20.89 per hour - 35 hours per week Initial contract until end of July, potential for extension East London Randstad are delighted to be working alongside a renowned higher education institution based in East London. As part of their Student Careers team, they are looking for an Employer Engagement Officer to build relationships with employers across the area to grow and maximise opportunities for students obtaining placements, internships and graduate opportunities. You will be working closely with employers in the sports and health sectors. Liaise with local employers to promote the university, what they can offer including placements, research and CPD. Develop and maintain links with local, national and international employers to secure suitable opportunities for students that maximise personal development Market and promote employer engagement initiatives using a range of channels including email, social media and events as well as the internal student database Help deliver employability sessions to students to help them prepare for application and interview processes Experience: Previous experience of building relationships with employers Comfortable liaising with both new and existing clients with a focus on growth Ability to collect and evaluate relevant data and to report this to colleagues For more information about this role please apply with your CV today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Marketing & Communications Manager - Cinema & Events Our Woking Complex offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the Southeast. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional, and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Our Nova Cinema is Surrey's go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues ; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. We are excited to be recruiting a Marketing & Communications Manager, focusing on our Cinema & Events! This role is part of the venue Marketing & Communications team in one of ATG's regional venues, and reports to the venue's Head of Sales, Marketing & Development. The role is responsible for the Marketing & Communications Officer and any other support posts. The Overall Purpose of this role is to: Lead as required on planning and delivery of events & cinema campaigns that drive ticket sales and revenue and nurture the audience base, and take responsibility for identifying sales opportunities to increase occupancy and revenue. Raise the media profile of the venue by creating innovative events, campaigns, partnerships, content, stunts or other opportunities that get widely noticed and talked about, and drive ticket sales. Nurture and manage a strong network of relationships with the media, local organisations and influencers in order to create earned reach. Grow the reach and engagement of the venue's social and editorial channels. Drive cinema membership scheme & events business at the venue. Bridge the gap between operational aspects of the team and the strategic aims of venue leadership. Foster relationships with businesses and individuals, with the aim of growing revenue from corporate & sponsorship avenues. We are open to specific industry background however we'd love you to have experience of working in marketing & communications specifically within an arts and culture or events environment. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Apr 18, 2024
Full time
Marketing & Communications Manager - Cinema & Events Our Woking Complex offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the Southeast. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional, and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Our Nova Cinema is Surrey's go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues ; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. We are excited to be recruiting a Marketing & Communications Manager, focusing on our Cinema & Events! This role is part of the venue Marketing & Communications team in one of ATG's regional venues, and reports to the venue's Head of Sales, Marketing & Development. The role is responsible for the Marketing & Communications Officer and any other support posts. The Overall Purpose of this role is to: Lead as required on planning and delivery of events & cinema campaigns that drive ticket sales and revenue and nurture the audience base, and take responsibility for identifying sales opportunities to increase occupancy and revenue. Raise the media profile of the venue by creating innovative events, campaigns, partnerships, content, stunts or other opportunities that get widely noticed and talked about, and drive ticket sales. Nurture and manage a strong network of relationships with the media, local organisations and influencers in order to create earned reach. Grow the reach and engagement of the venue's social and editorial channels. Drive cinema membership scheme & events business at the venue. Bridge the gap between operational aspects of the team and the strategic aims of venue leadership. Foster relationships with businesses and individuals, with the aim of growing revenue from corporate & sponsorship avenues. We are open to specific industry background however we'd love you to have experience of working in marketing & communications specifically within an arts and culture or events environment. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Temporary/Fixed term: 36 months Interview date: To be confirmed following shortlisting Housing Enabling Team Supporting the delivery of Affordable homes for communities in Wiltshire? An exciting development opportunity has arisen in our Housing Enabling Team, part of the Councils Major Projects Service. As a Principal Development Officer, working both independently and alongside others, you will play click apply for full job details
Apr 18, 2024
Seasonal
Temporary/Fixed term: 36 months Interview date: To be confirmed following shortlisting Housing Enabling Team Supporting the delivery of Affordable homes for communities in Wiltshire? An exciting development opportunity has arisen in our Housing Enabling Team, part of the Councils Major Projects Service. As a Principal Development Officer, working both independently and alongside others, you will play click apply for full job details
The South London Careers Hub are looking for a School engagement & Project Support Officer, with extensive experience of employer engagement, event management, marketing and have experience of developing relationships and working in collaboration with internal and external partners to support delivery of their Health and Care work experience project. This is a fixed term contract until the end of March 2025. The School Engagement & Project Support Officer will take responsibility for the delivery of the health and care work experience project, identifying innovative ways of engaging with employers and business volunteers, working with external and internal stakeholders, organising events and marketing and promoting the project across the local area. You will be: Raising the profile of the South London Careers Hub health and care project and identify opportunities to promote the project to internal and external stakeholders across the programme area. Engaging local employers and business volunteers from within health and care, to work with schools and college, enabling the creation of a homegrown talent pipeline of young people skilled and ready for work in health and care Leading on the South London Career Hub project work experience events to promote opportunities within health and care to local schools and colleges. You will work across the region to engage with Health and care professionals from a range of businesses to develop and facilitate meaningful experiences of the world of work, to support with generating a talent pipeline. You will need to have previous experience of employer engagement and stakeholder management. You will be working closely with the project lead to promote and market the project across the region and build up strong partnerships with local providers. You will be a confident networker, with a strong background in relationship management. Essential Qualifications, Skills and Experience: Employer engagement experience Experience of developing, implementing and delivering projects that support young people Experience of developing sustainable and effective partnerships with key stakeholders Effective project management skills Closing Date: 5th May. Shortlisting Date: w/c 6th May. Interview Date: w/c 13th May. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Apr 18, 2024
Full time
The South London Careers Hub are looking for a School engagement & Project Support Officer, with extensive experience of employer engagement, event management, marketing and have experience of developing relationships and working in collaboration with internal and external partners to support delivery of their Health and Care work experience project. This is a fixed term contract until the end of March 2025. The School Engagement & Project Support Officer will take responsibility for the delivery of the health and care work experience project, identifying innovative ways of engaging with employers and business volunteers, working with external and internal stakeholders, organising events and marketing and promoting the project across the local area. You will be: Raising the profile of the South London Careers Hub health and care project and identify opportunities to promote the project to internal and external stakeholders across the programme area. Engaging local employers and business volunteers from within health and care, to work with schools and college, enabling the creation of a homegrown talent pipeline of young people skilled and ready for work in health and care Leading on the South London Career Hub project work experience events to promote opportunities within health and care to local schools and colleges. You will work across the region to engage with Health and care professionals from a range of businesses to develop and facilitate meaningful experiences of the world of work, to support with generating a talent pipeline. You will need to have previous experience of employer engagement and stakeholder management. You will be working closely with the project lead to promote and market the project across the region and build up strong partnerships with local providers. You will be a confident networker, with a strong background in relationship management. Essential Qualifications, Skills and Experience: Employer engagement experience Experience of developing, implementing and delivering projects that support young people Experience of developing sustainable and effective partnerships with key stakeholders Effective project management skills Closing Date: 5th May. Shortlisting Date: w/c 6th May. Interview Date: w/c 13th May. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
I'm working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London. As Communications and Digital Marketing Officer you will grow the organisation's online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns : run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment. You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals. Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1). I'd love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors. Location- Remote. The team work remotely across the UK. Travel- The team meet once a month in London, it's essential you attend those meetings and fund your own travel (lunch is provided) Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details). Full-time, permanent. Flexible core working hours. Application- In the first instance, please send your CV to Hannah. Closing date: ROLLING, please get in touch today to avoid disappointment. The charity is an equal opportunities employer; "we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process".
Apr 18, 2024
Full time
I'm working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London. As Communications and Digital Marketing Officer you will grow the organisation's online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns : run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment. You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals. Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1). I'd love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors. Location- Remote. The team work remotely across the UK. Travel- The team meet once a month in London, it's essential you attend those meetings and fund your own travel (lunch is provided) Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details). Full-time, permanent. Flexible core working hours. Application- In the first instance, please send your CV to Hannah. Closing date: ROLLING, please get in touch today to avoid disappointment. The charity is an equal opportunities employer; "we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process".
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
Apr 18, 2024
Full time
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).