Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Job Introduction Part Time / Flexible Working Considered Remote Applicants Considered Do you want to help build a brighter future for communities and individuals in Hammersmith & Fulham doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. At Turning Point, we are recognised leaders in provision of service for people with substance use and mental health problems. By providing the right support at the right time and making sure that people can find all the help they need through a single point of contact, we have grown into one of the largest providers of substance use services in England. We are looking for a talented Practitioner Psychologist to ensure the high quality development and provision of psychologically informed interventions within our Drug & Alcohol Wellbeing Services in Hammersmith & Fulham and bring a psychologically informed perspective to multiagency working. Role Responsibility You will use your expertise to offer psychological assessment and formulation and build on a range of evidence-based psychological treatment approaches to support the recovery journey of people experiencing substance use and/or mental health difficulties. In addition to offering psychological therapy to a small caseload of service users with complex needs, you will be expected to consult with colleagues on psychological aspects of treatment and ensure the offer of a psychological perspective within the multi-disciplinary team. Line managing staff such as Advanced Practitioners, Group Leads, Assistant Psychologists, providing clinical supervision for Assistant Psychologists and practice supervision to staff offering psychosocial interventions will be a vital part of your role. In addition to these responsibilities, you will be expected to lead on the development of integrated care pathways with primary mental health partner agencies. Beyond the operational level, you will oversee the use of outcome measures for psychosocial interventions and lead on the management of databases, audit and evaluation related to psychosocial and psychological provision. You will explore ways to continuously improve our services by participating in national psychosocial service development in response to needs analysis, supporting the development and governance of psychosocial and psychological interventions and training and coaching in psychosocial and psychological approaches for local Turning Point staff and external partner agencies. You will be invited to work with our national team of Clinical, Counselling and Forensic Psychologists to lead selected national psychology team work streams. The Ideal Candidate Along with current registration through the Health and Social Professions Council (HCPC) as a Clinical, Counselling or Forensic Psychologist, you will need a doctorate in your professional specialism and proven ability to deliver psychological services. You will have experience of providing, practice managerial or clinical supervision and of offering psychological therapies to people with mental health and/or substance use difficulties. Excellent communication skills, knowledge of IT systems, passion, energy and enthusiasm to be an advocate for change and support staff teams through change, to be person centred in your approach to colleagues and people we support and to add to the delivery of positive outcomes, will all contribute to you becoming a vital member of our clinical team. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Highly Specialist Practitioner Psychologist.pdf Apply
Mar 29, 2024
Full time
Job Introduction Part Time / Flexible Working Considered Remote Applicants Considered Do you want to help build a brighter future for communities and individuals in Hammersmith & Fulham doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. At Turning Point, we are recognised leaders in provision of service for people with substance use and mental health problems. By providing the right support at the right time and making sure that people can find all the help they need through a single point of contact, we have grown into one of the largest providers of substance use services in England. We are looking for a talented Practitioner Psychologist to ensure the high quality development and provision of psychologically informed interventions within our Drug & Alcohol Wellbeing Services in Hammersmith & Fulham and bring a psychologically informed perspective to multiagency working. Role Responsibility You will use your expertise to offer psychological assessment and formulation and build on a range of evidence-based psychological treatment approaches to support the recovery journey of people experiencing substance use and/or mental health difficulties. In addition to offering psychological therapy to a small caseload of service users with complex needs, you will be expected to consult with colleagues on psychological aspects of treatment and ensure the offer of a psychological perspective within the multi-disciplinary team. Line managing staff such as Advanced Practitioners, Group Leads, Assistant Psychologists, providing clinical supervision for Assistant Psychologists and practice supervision to staff offering psychosocial interventions will be a vital part of your role. In addition to these responsibilities, you will be expected to lead on the development of integrated care pathways with primary mental health partner agencies. Beyond the operational level, you will oversee the use of outcome measures for psychosocial interventions and lead on the management of databases, audit and evaluation related to psychosocial and psychological provision. You will explore ways to continuously improve our services by participating in national psychosocial service development in response to needs analysis, supporting the development and governance of psychosocial and psychological interventions and training and coaching in psychosocial and psychological approaches for local Turning Point staff and external partner agencies. You will be invited to work with our national team of Clinical, Counselling and Forensic Psychologists to lead selected national psychology team work streams. The Ideal Candidate Along with current registration through the Health and Social Professions Council (HCPC) as a Clinical, Counselling or Forensic Psychologist, you will need a doctorate in your professional specialism and proven ability to deliver psychological services. You will have experience of providing, practice managerial or clinical supervision and of offering psychological therapies to people with mental health and/or substance use difficulties. Excellent communication skills, knowledge of IT systems, passion, energy and enthusiasm to be an advocate for change and support staff teams through change, to be person centred in your approach to colleagues and people we support and to add to the delivery of positive outcomes, will all contribute to you becoming a vital member of our clinical team. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Highly Specialist Practitioner Psychologist.pdf Apply
NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
Mar 29, 2024
Full time
NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
Mar 29, 2024
Full time
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
Event Manager up to 31k Walton on Thames/ Surrey Premium Events Company The Client Our client are a leader in their field. Currently looking for an Event Manager with a similar depth of experience within Weddings and/ or the local Events Sector. You will be required to Travel to events on location 50% Richmond and 50% the Surrey/ Hersham area Responsibilities: Event Manager responsibilities Support in end to end concept to completion of creative events Working as part of a team Organising staff, equipment and all types of event logistics Manage the front of house food and drink service on events Look at evolving systems and procedures to insure all events run efficiently Office responsibilities Event quotations Booking staffing Support of business marketing through social media platform Liaising and planning with staff, suppliers and clients Support the team in event costings and budgeting Requirements As Event Manager you should ideally have: Must have at least 4 years experience in the catering or food industry Good knowledge of event planning, detailed planning and logistics Must be organised with a very good attention to detail Full UK driving licence Experience in Microsoft office and confident with the use of IT To have some knowledge of business social media platforms Instagram, Facebook and linked-in Benefits: Casual dress Company pension Flexible schedule On-site parking Private dental insurance Private medical insurance Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Mar 29, 2024
Full time
Event Manager up to 31k Walton on Thames/ Surrey Premium Events Company The Client Our client are a leader in their field. Currently looking for an Event Manager with a similar depth of experience within Weddings and/ or the local Events Sector. You will be required to Travel to events on location 50% Richmond and 50% the Surrey/ Hersham area Responsibilities: Event Manager responsibilities Support in end to end concept to completion of creative events Working as part of a team Organising staff, equipment and all types of event logistics Manage the front of house food and drink service on events Look at evolving systems and procedures to insure all events run efficiently Office responsibilities Event quotations Booking staffing Support of business marketing through social media platform Liaising and planning with staff, suppliers and clients Support the team in event costings and budgeting Requirements As Event Manager you should ideally have: Must have at least 4 years experience in the catering or food industry Good knowledge of event planning, detailed planning and logistics Must be organised with a very good attention to detail Full UK driving licence Experience in Microsoft office and confident with the use of IT To have some knowledge of business social media platforms Instagram, Facebook and linked-in Benefits: Casual dress Company pension Flexible schedule On-site parking Private dental insurance Private medical insurance Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Salary: £34,085.47 per annum Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary) Contract: Permanent Hours: 37.5 per week Closing date: Thursday 11th April at 11:30pm Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland. About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland's ambitious strategy by leading our activities that help driver engagement both on a local and national scale. Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you'll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency. About the role Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice. As an experienced Supporter Engagement Executive, you'll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change. Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand. This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight. About you You'll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you'll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What's more, you'll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you'll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note, applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 29, 2024
Full time
Salary: £34,085.47 per annum Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary) Contract: Permanent Hours: 37.5 per week Closing date: Thursday 11th April at 11:30pm Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland. About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland's ambitious strategy by leading our activities that help driver engagement both on a local and national scale. Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you'll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency. About the role Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice. As an experienced Supporter Engagement Executive, you'll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change. Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand. This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight. About you You'll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you'll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What's more, you'll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you'll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note, applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Commercial Manager - position at Rendall & Rittner (Leftbank Apartments, Manchester, M3 3AD) Location Leftbank Apartments (Manchester, M3 3AD) Working Hours - Monday to Friday (Apply online only) Salary competitive Contract 24 Months Fixed Term Contract Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide. Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated. Every great Rendall & Rittner experience needs great people! Your working environment? This role will be based at high end development located in the Spinningfields area of Manchester. The development has 391 residential homes and benefits from amenities including 24-hour concierge service and a secure resident s carpark. What makes a successful Commercial Manager at Rendall & Rittner? You will have experience working in the commercial property management sector, responding to high level leaseholder / tenant queries and holding regular surgeries to address any questions and concerns. You will have demonstrable knowledge around leases and will be able to be challenged, and respond to various stakeholders at different levels in an articulate manner. You will have experience working on major works / capex project. You will ensure health and safety compliance on site, conducting site inspections and actioning / reporting any issues as required. You will hold a good understanding of health and safety regulations in the property industry. You will have experience managing stakeholder communication - engagement, strategies, planning and coordinating. You ll be an excellent communicator with the ability to support and challenge people across different business functions, backgrounds and all levels of seniority. You will also be able to be challenged and provide key evidence to support your answers. You will have great project management experience, time management, coordinating public consultations and information sessions. You ll enjoy working in a fast-paced environment, keeping organised and have the ability to priorities workloads and meet deadlines. You ll be tech savvy with knowledge of various social media platforms and other web-based platforms. You will be familiar with construction project management tools and software s. You ll have excellent verbal and written communication skills, with the ability to tailor messages to different audiences. You re a team player and work collaboratively with cross-functional teams. Working with Rendall & Rittner is more than a job, it s a career! As a Commercial Manager at Rendall and Rittner, you ll receive Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness Competitive salary and Discretionary Bonuses Team Uniform 20 days holiday plus national holiday days Employee referral scheme Enrolment into the Rendall & Rittner Pension scheme EAP to support on matters such as Family, Health, Money, and Work . and so much more! Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. some developments vary Ref
Mar 29, 2024
Contractor
Commercial Manager - position at Rendall & Rittner (Leftbank Apartments, Manchester, M3 3AD) Location Leftbank Apartments (Manchester, M3 3AD) Working Hours - Monday to Friday (Apply online only) Salary competitive Contract 24 Months Fixed Term Contract Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide. Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated. Every great Rendall & Rittner experience needs great people! Your working environment? This role will be based at high end development located in the Spinningfields area of Manchester. The development has 391 residential homes and benefits from amenities including 24-hour concierge service and a secure resident s carpark. What makes a successful Commercial Manager at Rendall & Rittner? You will have experience working in the commercial property management sector, responding to high level leaseholder / tenant queries and holding regular surgeries to address any questions and concerns. You will have demonstrable knowledge around leases and will be able to be challenged, and respond to various stakeholders at different levels in an articulate manner. You will have experience working on major works / capex project. You will ensure health and safety compliance on site, conducting site inspections and actioning / reporting any issues as required. You will hold a good understanding of health and safety regulations in the property industry. You will have experience managing stakeholder communication - engagement, strategies, planning and coordinating. You ll be an excellent communicator with the ability to support and challenge people across different business functions, backgrounds and all levels of seniority. You will also be able to be challenged and provide key evidence to support your answers. You will have great project management experience, time management, coordinating public consultations and information sessions. You ll enjoy working in a fast-paced environment, keeping organised and have the ability to priorities workloads and meet deadlines. You ll be tech savvy with knowledge of various social media platforms and other web-based platforms. You will be familiar with construction project management tools and software s. You ll have excellent verbal and written communication skills, with the ability to tailor messages to different audiences. You re a team player and work collaboratively with cross-functional teams. Working with Rendall & Rittner is more than a job, it s a career! As a Commercial Manager at Rendall and Rittner, you ll receive Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness Competitive salary and Discretionary Bonuses Team Uniform 20 days holiday plus national holiday days Employee referral scheme Enrolment into the Rendall & Rittner Pension scheme EAP to support on matters such as Family, Health, Money, and Work . and so much more! Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. some developments vary Ref
Job Introduction At Turning Point, we support people across England that live with learning disabilities. Making a real difference to their lives, you'll motivate, manage, and grow a team of support workers and managers to enable more people to discover new possibilities in their lives. We now have an opportunity as a Supported Living Manager (Registered) in our services in Salford. This role involves managing multiple supported living locations for individuals with Profound and Multiple Learning Disabilities and Complex Health. As one of our management team, you'll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team. Role Responsibility You'll set, maintain and develop standards, making a real difference to people's lives. As the registered manager, your primary focus will mainly be on ensuring the delivery of consistently high quality services against regulatory and financial frameworks but you'll also be committed to working towards the ultimate accolade of 'Outstanding' by being innovative and creative in the support and choices offered to people. The Ideal Candidate Ideally a background of working in a supporting living setting within the LD sector and of supporting individuals with Profound and Multiple Learning Disabilities and Complex Health coupled with an understanding of Epilepsy will be a real advantage. Level 5 qualification or be working towards this/willing to work towards this. Proven leadership experience in a similar role, preferably, but not limited to supported living services. Strong communication and interpersonal skills, with the ability to build positive relationships with people we support, families, colleagues and other stakeholders. Knowledge of person-centred planning, advocacy and best practice in the field of supported living. Ability to navigate and collaborate with relevant regulatory bodies and external stakeholders. Managing a team through a time of change and innovation. About us Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference - not a profit. Whatever your reason, you'll enjoy working with like-minded people who believe in the power of what they do. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, creating environments where everyone can thrive, confidence in communication, embracing positive change and always treating each other as individuals. What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents LD - Supported Living Manager.docx Apply
Mar 29, 2024
Full time
Job Introduction At Turning Point, we support people across England that live with learning disabilities. Making a real difference to their lives, you'll motivate, manage, and grow a team of support workers and managers to enable more people to discover new possibilities in their lives. We now have an opportunity as a Supported Living Manager (Registered) in our services in Salford. This role involves managing multiple supported living locations for individuals with Profound and Multiple Learning Disabilities and Complex Health. As one of our management team, you'll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team. Role Responsibility You'll set, maintain and develop standards, making a real difference to people's lives. As the registered manager, your primary focus will mainly be on ensuring the delivery of consistently high quality services against regulatory and financial frameworks but you'll also be committed to working towards the ultimate accolade of 'Outstanding' by being innovative and creative in the support and choices offered to people. The Ideal Candidate Ideally a background of working in a supporting living setting within the LD sector and of supporting individuals with Profound and Multiple Learning Disabilities and Complex Health coupled with an understanding of Epilepsy will be a real advantage. Level 5 qualification or be working towards this/willing to work towards this. Proven leadership experience in a similar role, preferably, but not limited to supported living services. Strong communication and interpersonal skills, with the ability to build positive relationships with people we support, families, colleagues and other stakeholders. Knowledge of person-centred planning, advocacy and best practice in the field of supported living. Ability to navigate and collaborate with relevant regulatory bodies and external stakeholders. Managing a team through a time of change and innovation. About us Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference - not a profit. Whatever your reason, you'll enjoy working with like-minded people who believe in the power of what they do. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, creating environments where everyone can thrive, confidence in communication, embracing positive change and always treating each other as individuals. What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents LD - Supported Living Manager.docx Apply
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies service. At Wakefield Talking Therapies we specialise in evidence-based psychological therapies and we are looking for qualified High Intensity CBT Therapists to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent opportunities for development in this role through access to training around areas of specialism such as supervision, long-term conditions, cultural diversity etc. You will work with your supervisor and line manager to make sure development and CPD plans are in place for your ongoing growth. There are also many opportunities for career progression into areas of leadership or further clinical training. This is a hybrid role (minimum 2/3 days from the service). We offer a £1,200 joining bonus. Role Responsibility Whether you are an experienced CBT Therapist or you are newly qualified, you'll join our team in Wakefield delivering step 3 high intensity interventions and as a key member of the team, you will be working closely with our clinical team to maintain our high standard and help us to develop this further. As a CBT Therapist you'll be managing your own caseload providing evidence based treatments. We offer a high standard of in house clinical supervision and training with BABCP accredited supervisors. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. The Ideal Candidate You will need to hold a qualification in Cognitive Behavioural Therapy and have BABCP accreditation or be eligible and working towards this. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. Excellent opportunities for both CPD and clinical innovation are available within the service. We have an active wellbeing working group made up staff from within various different roles in the service who work together to organise events, keep people connected and provide information and support helping to make this a really great place to work. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: One-off £1,200 joining bonus - T&C's apply Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents High Intensity Therapist Qualified - CBT.pdf Apply
Mar 29, 2024
Full time
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies service. At Wakefield Talking Therapies we specialise in evidence-based psychological therapies and we are looking for qualified High Intensity CBT Therapists to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent opportunities for development in this role through access to training around areas of specialism such as supervision, long-term conditions, cultural diversity etc. You will work with your supervisor and line manager to make sure development and CPD plans are in place for your ongoing growth. There are also many opportunities for career progression into areas of leadership or further clinical training. This is a hybrid role (minimum 2/3 days from the service). We offer a £1,200 joining bonus. Role Responsibility Whether you are an experienced CBT Therapist or you are newly qualified, you'll join our team in Wakefield delivering step 3 high intensity interventions and as a key member of the team, you will be working closely with our clinical team to maintain our high standard and help us to develop this further. As a CBT Therapist you'll be managing your own caseload providing evidence based treatments. We offer a high standard of in house clinical supervision and training with BABCP accredited supervisors. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. The Ideal Candidate You will need to hold a qualification in Cognitive Behavioural Therapy and have BABCP accreditation or be eligible and working towards this. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. Excellent opportunities for both CPD and clinical innovation are available within the service. We have an active wellbeing working group made up staff from within various different roles in the service who work together to organise events, keep people connected and provide information and support helping to make this a really great place to work. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: One-off £1,200 joining bonus - T&C's apply Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents High Intensity Therapist Qualified - CBT.pdf Apply
Job Introduction Here in Wakefield, we are proud that Turning Point have provided the Adult Drug Treatment Services for more than 40 years and we are currently recruiting for an experienced manager to join our team. The post is working in our Wakefield Inspiring Recovery Integrated Substance Use Service as a Team Leader where you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use. Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Running health and social care services as a social enterprise, we invest every penny back into our care - and our people. So, if you're ambitious and ready for a fresh challenge, progress your career with a sector leader. As a Team Leader we offer a starting salary of £31,500 rising in line with our pay progression salary bands, to £36,851 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Role Responsibility As a Team Leader, you will have the opportunity to: Provide Leadership to a team of dedicated staff, enabling individuals to thrive and develop in their abilities to support our service users. Provide direct line management ensuring the necessary support and training is in place for the team, managing HR related matters in line with policy. Foster a strong and supportive environment where your team and colleagues work collaboratively to achieving key performance indicators for the service. Contribute to service improvement initiatives and ensure adherence to best practices and quality standards. Build and maintain strong relationships with stakeholders, including commissioners, partner agencies, and service users. The Ideal Candidate Essential Requirements: Demonstratable leadership skills and flexible and adaptable leadership style In depth understanding and ability to operationally and performance manage the functions of the team I lead Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support Strong organisational, time management and prioritisation skills Ability to remain calm and resilient in high pressure environments About us Why Turning Point? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Team Leader.pdf Apply
Mar 29, 2024
Full time
Job Introduction Here in Wakefield, we are proud that Turning Point have provided the Adult Drug Treatment Services for more than 40 years and we are currently recruiting for an experienced manager to join our team. The post is working in our Wakefield Inspiring Recovery Integrated Substance Use Service as a Team Leader where you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use. Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Running health and social care services as a social enterprise, we invest every penny back into our care - and our people. So, if you're ambitious and ready for a fresh challenge, progress your career with a sector leader. As a Team Leader we offer a starting salary of £31,500 rising in line with our pay progression salary bands, to £36,851 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Role Responsibility As a Team Leader, you will have the opportunity to: Provide Leadership to a team of dedicated staff, enabling individuals to thrive and develop in their abilities to support our service users. Provide direct line management ensuring the necessary support and training is in place for the team, managing HR related matters in line with policy. Foster a strong and supportive environment where your team and colleagues work collaboratively to achieving key performance indicators for the service. Contribute to service improvement initiatives and ensure adherence to best practices and quality standards. Build and maintain strong relationships with stakeholders, including commissioners, partner agencies, and service users. The Ideal Candidate Essential Requirements: Demonstratable leadership skills and flexible and adaptable leadership style In depth understanding and ability to operationally and performance manage the functions of the team I lead Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support Strong organisational, time management and prioritisation skills Ability to remain calm and resilient in high pressure environments About us Why Turning Point? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Team Leader.pdf Apply
About the role We are looking for an enthusiastic Business Support Officer to join a small team supporting the delivery of StreetScene's chargeable services. The role will require effective administration, inspection and enforcement of matters associated with the provision of beach huts across the district, sports pitch hire, memorial benches, boat registration, and allotments among other administrative duties such as updating the service's webpages and social media accounts. About you As a customer focused, experienced administrator with demonstrable experience of operating online booking systems, you will be methodical and organised and able to plan your often conflicting workload to meet deadlines. You will be competent in the use of Microsoft Office and capable of learning other IT applications. You will be adept at communicating with people at all levels, and able to build rapport and credibility quickly. If you have a passion for delivering a professional customer focused service, the skills to maximize income collection and the experience to build and maintain excellent working relations we would be delighted to hear from you. You will need to be able to visit sites throughout the district so a valid driving license and access to suitable transport are essential (reasonable adjustments may be possible according to the Equality Act). About us In return, you will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here. For more about working for East Devon District Council, visit For an informal discussion, please contact Vicki Saunders, StreetScene Office Manager on or email Closing date: 31 March 2024 at midnight. Interviews will be held during week commencing 15 April 2024. To apply, please click "Apply Now".
Mar 29, 2024
Full time
About the role We are looking for an enthusiastic Business Support Officer to join a small team supporting the delivery of StreetScene's chargeable services. The role will require effective administration, inspection and enforcement of matters associated with the provision of beach huts across the district, sports pitch hire, memorial benches, boat registration, and allotments among other administrative duties such as updating the service's webpages and social media accounts. About you As a customer focused, experienced administrator with demonstrable experience of operating online booking systems, you will be methodical and organised and able to plan your often conflicting workload to meet deadlines. You will be competent in the use of Microsoft Office and capable of learning other IT applications. You will be adept at communicating with people at all levels, and able to build rapport and credibility quickly. If you have a passion for delivering a professional customer focused service, the skills to maximize income collection and the experience to build and maintain excellent working relations we would be delighted to hear from you. You will need to be able to visit sites throughout the district so a valid driving license and access to suitable transport are essential (reasonable adjustments may be possible according to the Equality Act). About us In return, you will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here. For more about working for East Devon District Council, visit For an informal discussion, please contact Vicki Saunders, StreetScene Office Manager on or email Closing date: 31 March 2024 at midnight. Interviews will be held during week commencing 15 April 2024. To apply, please click "Apply Now".
CATERING MANAGER - GARDEN CENTRE RESTAURANT - 40 HOUR CONTRACT - LYMINGTON - UP TO 30,000 SALARY We are assisting with the recruitment of a permanent Restaurant Manager for a garden centre who are in the process of re-opening their on-site restaurant. This Cafe / Restaurant operation has 3 separate areas, with a pastry / coffee shop, dining area and external seating. The menu is a fresh food, garden centre style menu with table service. The restaurant operation is based in the centre of the business, with approximately 120 covers, there is a separate function area available for hire and is expected to generate an initial 12,000 per week on food and drink. With several developments to the business and an investment in the growth and development of the retail section, the restaurant is seen as a crucial area for growth and expansion in 2024. The business are looking for someone to take ownership and support the restaurant operation, working closely with the Head Chef and dealing directly with customers and working with all avenues of the business . The role requires: Marketing the restaurant and raising the profile of the venue via social media Completing ordering and stock management Ensuring all legal documentation is completed properly and accurately Working closely with the kitchen operation Serving customers Dealing with queries and resolving any complaint issues Recruit and train new members of staff as the business grows We are looking for someone with previous experience within a volume restaurant environment, with knowledge of compliance and regulations of managing such an operation, you will: Be well organised and able to manage your time effectively Take ownership of the role Have strong communication skills Have experience at ordering Have previous waiting experience The position offers excellent opportunities within the group for advancement and progression. The company offer: A initial starting salary of up to 30,000 with regular performance reviews Company Benefits including; Pension, Healthcare, Holiday allowance Day shifts only - no late nights, flexibility with the rota If you are interested in this position please send across your most recent CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Mar 29, 2024
Full time
CATERING MANAGER - GARDEN CENTRE RESTAURANT - 40 HOUR CONTRACT - LYMINGTON - UP TO 30,000 SALARY We are assisting with the recruitment of a permanent Restaurant Manager for a garden centre who are in the process of re-opening their on-site restaurant. This Cafe / Restaurant operation has 3 separate areas, with a pastry / coffee shop, dining area and external seating. The menu is a fresh food, garden centre style menu with table service. The restaurant operation is based in the centre of the business, with approximately 120 covers, there is a separate function area available for hire and is expected to generate an initial 12,000 per week on food and drink. With several developments to the business and an investment in the growth and development of the retail section, the restaurant is seen as a crucial area for growth and expansion in 2024. The business are looking for someone to take ownership and support the restaurant operation, working closely with the Head Chef and dealing directly with customers and working with all avenues of the business . The role requires: Marketing the restaurant and raising the profile of the venue via social media Completing ordering and stock management Ensuring all legal documentation is completed properly and accurately Working closely with the kitchen operation Serving customers Dealing with queries and resolving any complaint issues Recruit and train new members of staff as the business grows We are looking for someone with previous experience within a volume restaurant environment, with knowledge of compliance and regulations of managing such an operation, you will: Be well organised and able to manage your time effectively Take ownership of the role Have strong communication skills Have experience at ordering Have previous waiting experience The position offers excellent opportunities within the group for advancement and progression. The company offer: A initial starting salary of up to 30,000 with regular performance reviews Company Benefits including; Pension, Healthcare, Holiday allowance Day shifts only - no late nights, flexibility with the rota If you are interested in this position please send across your most recent CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Logistics People are looking for Field Managers to join our team. Location: Midlands, Corby/Rugby Areas Working Hours: Monday to Friday 08:00 - 17:30 Pay rate: £30,100 P/a PLUS A company car The Logistics People Are Looking For Field Managers To Join Our Team. We are looking for a friendly and outgoing individual who is both energetic and enthusiastic, who wants to work within a successful and growing business. The successful candidate does not need recruitment experience as full training will be provided but experience in the industry would be an advantage. Key Responsibilities: • Responsible for the resourcing of candidates for local sites based on requirements • Engaging with candidates and conducting registrations and site inductions • Regular liaison with depots in your area to ensure service levels are maintained and requirements met • Communicating with candidates & customers at all levels, appropriately and professionally; ensuring that customer service is maintained at the highest level • Liaising with the centralised recruitment team to support with resourcing • Ensuring adverts are up to date and accurate, liaising with the social media team for additional marketing support • Reaching targets and KPI s set by senior management team • Understanding and building the warehousing pool Person Specification: • Good organisational skills and a willingness to learn are essential • Intermediate level of Microsoft Word & Excel • An open and honest communicator, both verbally and written who will build relationships to influence for positive outcomes • Previous recruitment or account management experience is desired • Work well independently • Good time management skills and able to prioritise a workload What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY Click to Apply OR Email us your CV To (url removed) INDWHOPMARCH INDWHOPAPRIL
Mar 28, 2024
Full time
Logistics People are looking for Field Managers to join our team. Location: Midlands, Corby/Rugby Areas Working Hours: Monday to Friday 08:00 - 17:30 Pay rate: £30,100 P/a PLUS A company car The Logistics People Are Looking For Field Managers To Join Our Team. We are looking for a friendly and outgoing individual who is both energetic and enthusiastic, who wants to work within a successful and growing business. The successful candidate does not need recruitment experience as full training will be provided but experience in the industry would be an advantage. Key Responsibilities: • Responsible for the resourcing of candidates for local sites based on requirements • Engaging with candidates and conducting registrations and site inductions • Regular liaison with depots in your area to ensure service levels are maintained and requirements met • Communicating with candidates & customers at all levels, appropriately and professionally; ensuring that customer service is maintained at the highest level • Liaising with the centralised recruitment team to support with resourcing • Ensuring adverts are up to date and accurate, liaising with the social media team for additional marketing support • Reaching targets and KPI s set by senior management team • Understanding and building the warehousing pool Person Specification: • Good organisational skills and a willingness to learn are essential • Intermediate level of Microsoft Word & Excel • An open and honest communicator, both verbally and written who will build relationships to influence for positive outcomes • Previous recruitment or account management experience is desired • Work well independently • Good time management skills and able to prioritise a workload What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY Click to Apply OR Email us your CV To (url removed) INDWHOPMARCH INDWHOPAPRIL
Logistics People are looking for Field Managers to join our team. Location: North West, Manchester/Liverpool Working Hours: Monday to Friday 08:00 - 17:30 Pay rate: £30,100 P/a PLUS A company car The Logistics People Are Looking For Field Managers To Join Our Team. We are looking for a friendly and outgoing individual who is both energetic and enthusiastic, who wants to work within a successful and growing business. The successful candidate does not need recruitment experience as full training will be provided but experience in the industry would be an advantage. Key Responsibilities: • Responsible for the resourcing of candidates for local sites based on requirements • Engaging with candidates and conducting registrations and site inductions • Regular liaison with depots in your area to ensure service levels are maintained and requirements met • Communicating with candidates & customers at all levels, appropriately and professionally; ensuring that customer service is maintained at the highest level • Liaising with the centralised recruitment team to support with resourcing • Ensuring adverts are up to date and accurate, liaising with the social media team for additional marketing support • Reaching targets and KPI s set by senior management team • Understanding and building the warehousing pool Person Specification: • Good organisational skills and a willingness to learn are essential • Intermediate level of Microsoft Word & Excel • An open and honest communicator, both verbally and written who will build relationships to influence for positive outcomes • Previous recruitment or account management experience is desired • Work well independently • Good time management skills and able to prioritise a workload What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY Click to Apply OR Email us your CV To (url removed) INDWHOPMARCH INDWHOPAPRIL
Mar 28, 2024
Full time
Logistics People are looking for Field Managers to join our team. Location: North West, Manchester/Liverpool Working Hours: Monday to Friday 08:00 - 17:30 Pay rate: £30,100 P/a PLUS A company car The Logistics People Are Looking For Field Managers To Join Our Team. We are looking for a friendly and outgoing individual who is both energetic and enthusiastic, who wants to work within a successful and growing business. The successful candidate does not need recruitment experience as full training will be provided but experience in the industry would be an advantage. Key Responsibilities: • Responsible for the resourcing of candidates for local sites based on requirements • Engaging with candidates and conducting registrations and site inductions • Regular liaison with depots in your area to ensure service levels are maintained and requirements met • Communicating with candidates & customers at all levels, appropriately and professionally; ensuring that customer service is maintained at the highest level • Liaising with the centralised recruitment team to support with resourcing • Ensuring adverts are up to date and accurate, liaising with the social media team for additional marketing support • Reaching targets and KPI s set by senior management team • Understanding and building the warehousing pool Person Specification: • Good organisational skills and a willingness to learn are essential • Intermediate level of Microsoft Word & Excel • An open and honest communicator, both verbally and written who will build relationships to influence for positive outcomes • Previous recruitment or account management experience is desired • Work well independently • Good time management skills and able to prioritise a workload What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY Click to Apply OR Email us your CV To (url removed) INDWHOPMARCH INDWHOPAPRIL
Join our team as an Assistant Accommodation Manager at our luxurious student accommodation in Edinburgh, where we're committed to delivering exceptional customer service and creating an inclusive environment for all. About the Role: At our brand-new property, you'll play a vital role in ensuring every visitor and resident feels welcomed, valued, and informed. Working closely with the Manager, you'll be the face of our establishment, providing prompt and efficient responses to all enquiries. Your responsibilities will include coordinating maintenance and facilities issues, conducting room inspections to uphold our high standards, assisting with viewings for potential tenants, and utilizing social media and marketing materials to showcase our facilities. Your Skills and Attributes: We're looking for someone who is results-driven and passionate about delivering outstanding customer service. Experience in front-of-house roles or customer-facing positions is essential, and familiarity with social media platforms is a plus. A proactive and hands-on approach, coupled with excellent communication skills, will be crucial in building strong relationships with our customers and students. Previous experience in facilities management would be advantageous, along with proficiency in Microsoft Office suite. Why Join Us: At our luxury student accommodation, we're dedicated to providing not only exceptional living spaces but also an inclusive and supportive community. You'll have the opportunity to work alongside a dynamic team, network with students, and contribute to the ongoing success of our property. If you're ready to take on a rewarding role where your dedication to customer service and commitment to excellence will be recognized and valued, we want to hear from you. Apply now to become a part of our team and help us elevate the living experience for all our residents.
Mar 28, 2024
Full time
Join our team as an Assistant Accommodation Manager at our luxurious student accommodation in Edinburgh, where we're committed to delivering exceptional customer service and creating an inclusive environment for all. About the Role: At our brand-new property, you'll play a vital role in ensuring every visitor and resident feels welcomed, valued, and informed. Working closely with the Manager, you'll be the face of our establishment, providing prompt and efficient responses to all enquiries. Your responsibilities will include coordinating maintenance and facilities issues, conducting room inspections to uphold our high standards, assisting with viewings for potential tenants, and utilizing social media and marketing materials to showcase our facilities. Your Skills and Attributes: We're looking for someone who is results-driven and passionate about delivering outstanding customer service. Experience in front-of-house roles or customer-facing positions is essential, and familiarity with social media platforms is a plus. A proactive and hands-on approach, coupled with excellent communication skills, will be crucial in building strong relationships with our customers and students. Previous experience in facilities management would be advantageous, along with proficiency in Microsoft Office suite. Why Join Us: At our luxury student accommodation, we're dedicated to providing not only exceptional living spaces but also an inclusive and supportive community. You'll have the opportunity to work alongside a dynamic team, network with students, and contribute to the ongoing success of our property. If you're ready to take on a rewarding role where your dedication to customer service and commitment to excellence will be recognized and valued, we want to hear from you. Apply now to become a part of our team and help us elevate the living experience for all our residents.
We are thrilled to be working with a prestigious hotel based in Ayrshire as they require a Front Office Manager to join their team. This role offers excellent development opportunities for those looking to progress their career within the hospitality industry. What you will get in your new role Annual salary of 38,000 per annum Working pattern of 8-hour shifts, 5 days over 7 Staff accommodation Company social events Free leisure/gym membership Free meals on shift Internal/company discounts Staff canteen Responsibilities in your new role Coordinating all activities and operations of the front office while maintaining a strong presence on the floor. Representing the company positively with guests and reinforcing a customer-focused approach to hotel operations at all times. Providing clear leadership for quality and process improvement initiatives aligned with business goals. Supplying effective training to enable all front office associates to carry out their duties as required. Implementing standard policies, systems and procedures relating to hotel operations including health and safety systems. Ensuring quality of data is maintained within the property management system enabling accurate guest history and sales information. Encouraging ideas and participation from all team members through monthly team briefings, daily morning meetings and daily operations meetings. Your personality, experience and qualifications The ideal candidate should possess relevant experience in overseeing rooms and front office operations, demonstrating proficiency in budget management. Furthermore, strong relationship management abilities coupled with high levels of patience, tact, and diplomacy are essential. The ability to assess and evaluate the performance of fellow employees fairly is crucial. A keen eye for detail, exceptional organisational skills, and proficiency in computer operations, particularly with Microsoft Office applications such as Excel, PowerPoint, and Word, as well as familiarity with Opera, are highly desirable attributes for this role. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Mar 28, 2024
Full time
We are thrilled to be working with a prestigious hotel based in Ayrshire as they require a Front Office Manager to join their team. This role offers excellent development opportunities for those looking to progress their career within the hospitality industry. What you will get in your new role Annual salary of 38,000 per annum Working pattern of 8-hour shifts, 5 days over 7 Staff accommodation Company social events Free leisure/gym membership Free meals on shift Internal/company discounts Staff canteen Responsibilities in your new role Coordinating all activities and operations of the front office while maintaining a strong presence on the floor. Representing the company positively with guests and reinforcing a customer-focused approach to hotel operations at all times. Providing clear leadership for quality and process improvement initiatives aligned with business goals. Supplying effective training to enable all front office associates to carry out their duties as required. Implementing standard policies, systems and procedures relating to hotel operations including health and safety systems. Ensuring quality of data is maintained within the property management system enabling accurate guest history and sales information. Encouraging ideas and participation from all team members through monthly team briefings, daily morning meetings and daily operations meetings. Your personality, experience and qualifications The ideal candidate should possess relevant experience in overseeing rooms and front office operations, demonstrating proficiency in budget management. Furthermore, strong relationship management abilities coupled with high levels of patience, tact, and diplomacy are essential. The ability to assess and evaluate the performance of fellow employees fairly is crucial. A keen eye for detail, exceptional organisational skills, and proficiency in computer operations, particularly with Microsoft Office applications such as Excel, PowerPoint, and Word, as well as familiarity with Opera, are highly desirable attributes for this role. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
This position assumes a senior leadership role in driving our transformational journey, overseeing key strategic initiatives to meet ambitious business targets. As the primary steward of strategic project delivery, you'll hold a significant position overseeing and propelling key initiatives critical to the success of the new business strategy. You will lead the planning, execution, and monitoring of strategic projects across the organisation, collaborating with internal and external stakeholders to define and develop the scope, objectives, and roadmaps in alignment with organisational goals. As a newly created position, cultivating an environment committed to continuous improvement by implementing best practices, identifying areas for enhancement, and evaluating project effectiveness will also be a key responsibility. ABOUT THE ROLE: Key Responsibilities: This role's primary areas of focus include: STRATEGIC LEADERSHIP Strategy & Vision: Collaborate with the CTO and other senior leaders to define, communicate and execute clear and compelling strategic project proposal that aligns with business objectives. Change Management: Work closely to anticipate and address potential impacts of business changes to team and projects. Managerial: Lead, mentor and empower project teams to manage the end-to-end project lifecycle ensuring projects are delivered on time, within scope and meeting the highest quality standards. Diversity & Inclusivity: Build a strong team culture and foster a high-performance team by owning and delivering the team D&B strategy DELIVERY Project Portfolio Management: Oversee the diverse portfolio of transformation projects ensuring alignment with business objectives and strategic priorities. Key projects for 2024 will be Sailthru, Piano and SCV. Project Documentation: Collate and own project roadmaps, schedules and resource plans Project Initiation: Work closely with stakeholders to define the project scope, objectives and deliverables. Ensure that project charters, requirements and success criteria are clearly defined and agreed. Resource Allocation: Collaborate with heads of department to allocate the right resources to projects, considering skill sets, availability and project requirements. Risk Assessment & Mitigation: Lead the identification and assessment of potential risks and issues across projects. Develop risk mitigation strategies and contingency plans to ensure successful project outcomes. Project Execution Oversight: Provide guidance and direction to project teams to ensure projects are executed according to scope. Monitor progress, track key milestones and address any roadblocks that may impede progress. Quality Assurance: Define and enforce quality standards and best practices for project deliverables. Ensure that projects adhere to established processes, methodologies and documentation requirements. Communication & Reporting: Facilitate transparent communication between project teams, stakeholders and senior leadership. Provide regular updates on project status, milestones achieved and any deviations from the original plan. Vendor & Partnership Management : Collaborate with procurement and vendor management teams to ensure effective partnerships with external vendors and service providers. Monitor vendor performance and adherence to contractual obligations. Continuous Improvement: Lead post-project reviews to identify lessons learned and areas for improvement. Implement process enhancements and best practices to improve efficiency and effectiveness of project delivery. Budget Management: Manage project budgets and track expenses where relevant. Stakeholder Engagement: Work closely with stakeholders to understand their requirements, gather feedback and ensure project outcomes meet or exceed their expectations. OPERATIONS Process Optimisation: Streamline operational processes and workflows, eliminating inefficiencies and redundant tasks. Implement standardised procedures to enhance operational efficiency and consistency. Budget Oversight: Assist in managing departmental budget, monitor expenses, track social spending and ensure adherence to budgetary constraints. Cross-Functional Collaboration: Act as a bridge between Transformation and other departments. Collaborate with stakeholders to understand their needs, align on priorities and ensure seamless coordination of efforts. Change Management: Facilitate the adoption of new processes, tools and technologies. Communicate changes effectively, provide training as necessary and address concerns to ensure smooth transitions. Communication & Alignment: Promote clear communication channels within the team and across the business. Facilitate open dialogue, promote constructive problem-solving, and maintain a positive team atmosphere. Innovation & Continuous Improvement: Encourage a culture of excellence by fostering an environment where team members are encouraged to propose and implement process improvements, creative solutions and new ideas. ABOUT YOU Essential Skills & Experience: Proven track record of 8+ years in project and operations management with at least 4 years in a strategic leadership role. Experience creating and scaling operational, end-to-end processes. Excellent problem-solving skills. Managerial experience. Proven experience in fostering a sense of team spirit within different departments/teams. Detail-orientated and business-focused. Highly collaborative and exceptional communicator, relaying information in a timely manner. Able to work with a high level of autonomy. Is known as a trusted expert who acts in the interest of the business. End-to end project planning - from initial scoping to end of project analysis. Agile & Waterfall methodology Proven technical operational delivery PRINCE 2 Foundation and/or Practitioner qualification Desirable Experience/Knowledge: Publisher / Media background Knowledge of wider Digital marketing practices WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) Hybrid working - Three days per week in the office Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Mar 28, 2024
Full time
This position assumes a senior leadership role in driving our transformational journey, overseeing key strategic initiatives to meet ambitious business targets. As the primary steward of strategic project delivery, you'll hold a significant position overseeing and propelling key initiatives critical to the success of the new business strategy. You will lead the planning, execution, and monitoring of strategic projects across the organisation, collaborating with internal and external stakeholders to define and develop the scope, objectives, and roadmaps in alignment with organisational goals. As a newly created position, cultivating an environment committed to continuous improvement by implementing best practices, identifying areas for enhancement, and evaluating project effectiveness will also be a key responsibility. ABOUT THE ROLE: Key Responsibilities: This role's primary areas of focus include: STRATEGIC LEADERSHIP Strategy & Vision: Collaborate with the CTO and other senior leaders to define, communicate and execute clear and compelling strategic project proposal that aligns with business objectives. Change Management: Work closely to anticipate and address potential impacts of business changes to team and projects. Managerial: Lead, mentor and empower project teams to manage the end-to-end project lifecycle ensuring projects are delivered on time, within scope and meeting the highest quality standards. Diversity & Inclusivity: Build a strong team culture and foster a high-performance team by owning and delivering the team D&B strategy DELIVERY Project Portfolio Management: Oversee the diverse portfolio of transformation projects ensuring alignment with business objectives and strategic priorities. Key projects for 2024 will be Sailthru, Piano and SCV. Project Documentation: Collate and own project roadmaps, schedules and resource plans Project Initiation: Work closely with stakeholders to define the project scope, objectives and deliverables. Ensure that project charters, requirements and success criteria are clearly defined and agreed. Resource Allocation: Collaborate with heads of department to allocate the right resources to projects, considering skill sets, availability and project requirements. Risk Assessment & Mitigation: Lead the identification and assessment of potential risks and issues across projects. Develop risk mitigation strategies and contingency plans to ensure successful project outcomes. Project Execution Oversight: Provide guidance and direction to project teams to ensure projects are executed according to scope. Monitor progress, track key milestones and address any roadblocks that may impede progress. Quality Assurance: Define and enforce quality standards and best practices for project deliverables. Ensure that projects adhere to established processes, methodologies and documentation requirements. Communication & Reporting: Facilitate transparent communication between project teams, stakeholders and senior leadership. Provide regular updates on project status, milestones achieved and any deviations from the original plan. Vendor & Partnership Management : Collaborate with procurement and vendor management teams to ensure effective partnerships with external vendors and service providers. Monitor vendor performance and adherence to contractual obligations. Continuous Improvement: Lead post-project reviews to identify lessons learned and areas for improvement. Implement process enhancements and best practices to improve efficiency and effectiveness of project delivery. Budget Management: Manage project budgets and track expenses where relevant. Stakeholder Engagement: Work closely with stakeholders to understand their requirements, gather feedback and ensure project outcomes meet or exceed their expectations. OPERATIONS Process Optimisation: Streamline operational processes and workflows, eliminating inefficiencies and redundant tasks. Implement standardised procedures to enhance operational efficiency and consistency. Budget Oversight: Assist in managing departmental budget, monitor expenses, track social spending and ensure adherence to budgetary constraints. Cross-Functional Collaboration: Act as a bridge between Transformation and other departments. Collaborate with stakeholders to understand their needs, align on priorities and ensure seamless coordination of efforts. Change Management: Facilitate the adoption of new processes, tools and technologies. Communicate changes effectively, provide training as necessary and address concerns to ensure smooth transitions. Communication & Alignment: Promote clear communication channels within the team and across the business. Facilitate open dialogue, promote constructive problem-solving, and maintain a positive team atmosphere. Innovation & Continuous Improvement: Encourage a culture of excellence by fostering an environment where team members are encouraged to propose and implement process improvements, creative solutions and new ideas. ABOUT YOU Essential Skills & Experience: Proven track record of 8+ years in project and operations management with at least 4 years in a strategic leadership role. Experience creating and scaling operational, end-to-end processes. Excellent problem-solving skills. Managerial experience. Proven experience in fostering a sense of team spirit within different departments/teams. Detail-orientated and business-focused. Highly collaborative and exceptional communicator, relaying information in a timely manner. Able to work with a high level of autonomy. Is known as a trusted expert who acts in the interest of the business. End-to end project planning - from initial scoping to end of project analysis. Agile & Waterfall methodology Proven technical operational delivery PRINCE 2 Foundation and/or Practitioner qualification Desirable Experience/Knowledge: Publisher / Media background Knowledge of wider Digital marketing practices WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) Hybrid working - Three days per week in the office Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Marketing Manager Job Purpose: As Marketing Manager, you ll play a key role in developing and delivering the marketing strategy for a portfolio of leading trade exhibitions and publications. You ll work with the marketing executive(s) to deliver great campaigns and develop great relationships with both internal and external stakeholders to ensure we maximise attendance, engagement, ultimately deliver brilliant events. You ll be confident in managing the various marketing demands across several products (exhibitions/conferences/magazines) utilising a structured and logical process and your communication skills and attention to detail will be second-to-none. Main responsibilities : To develop and implement marketing strategy, positioning and key messages for a portfolio of events Develop strategic audience development plans and ensure marketing communications accurately reflect event positioning and key messaging. Directing the messaging and finessing the audience proposition - good communication and writing skills are imperative Take responsibility for leading and developing team members, setting objectives and managing performance Manage budgets and provide regular reports on spend and optimisation Develop, negotiate and manage key relationships and partnerships with industry and sector media Oversee the execution of the marketing, promotions and communications campaign(s) and report on effectiveness and results Report and analyse pre-reg data Manage the creative/design process for marketing material ensuring all comms are on-message Work with the sales team to create sales campaigns, focused on both new client growth and increased client retention Regularly review marketing plan, response rates/KPI s, attendee demographics, and industry best practices to ensure marketing efforts are effective and successful, making recommendations and adjustments as appropriate Key duties: Content creation: Drafting compelling copy for promotional materials, website content, social media posts, and email campaigns. Proof-reading and signing off all comms. Campaign management: Planning, development, execution,and tracking of marketing initiatives across multiple platforms. Research and analysis: Conducting market research, analyzing data, and preparing reports to inform decision-making and strategy development. Leadership: Develop team members, coach and support, managing and improving performance Collaboration: Working closely with cross-functional teams, including sales, operations, and design building strong relationships and influencing upwards. Event support: Lead on-site marketing activities during trade exhibitions, including signage placement/visitor experience, gathering testimonials, building client relationships etc. Key skills required: Strong team leaderships skills coaching mindset Excellent written and verbal communication skills. Strong organizational and time management abilities, with great attention to detail. Strong IT skills including Microsoft Office, social media scheduling tools, website CMS systems, Email Service Providers/CRMs etc. Excellent understanding of digital marketing principles and platforms, including Google Analytics. Analytical mindset with the ability to interpret data and derive actionable insights. Creative thinking and problem-solving skills. Ability to work effectively at pace on multiple projects. Flexibility and adaptability to changing priorities and deadlines. Being hyrbid, this role will require you to be in the Surrey office at least 3 days a week. Due to volume, we are only able to respond to successful applications. If the above sounds like you, do not hesitate to apply now!
Mar 28, 2024
Full time
Marketing Manager Job Purpose: As Marketing Manager, you ll play a key role in developing and delivering the marketing strategy for a portfolio of leading trade exhibitions and publications. You ll work with the marketing executive(s) to deliver great campaigns and develop great relationships with both internal and external stakeholders to ensure we maximise attendance, engagement, ultimately deliver brilliant events. You ll be confident in managing the various marketing demands across several products (exhibitions/conferences/magazines) utilising a structured and logical process and your communication skills and attention to detail will be second-to-none. Main responsibilities : To develop and implement marketing strategy, positioning and key messages for a portfolio of events Develop strategic audience development plans and ensure marketing communications accurately reflect event positioning and key messaging. Directing the messaging and finessing the audience proposition - good communication and writing skills are imperative Take responsibility for leading and developing team members, setting objectives and managing performance Manage budgets and provide regular reports on spend and optimisation Develop, negotiate and manage key relationships and partnerships with industry and sector media Oversee the execution of the marketing, promotions and communications campaign(s) and report on effectiveness and results Report and analyse pre-reg data Manage the creative/design process for marketing material ensuring all comms are on-message Work with the sales team to create sales campaigns, focused on both new client growth and increased client retention Regularly review marketing plan, response rates/KPI s, attendee demographics, and industry best practices to ensure marketing efforts are effective and successful, making recommendations and adjustments as appropriate Key duties: Content creation: Drafting compelling copy for promotional materials, website content, social media posts, and email campaigns. Proof-reading and signing off all comms. Campaign management: Planning, development, execution,and tracking of marketing initiatives across multiple platforms. Research and analysis: Conducting market research, analyzing data, and preparing reports to inform decision-making and strategy development. Leadership: Develop team members, coach and support, managing and improving performance Collaboration: Working closely with cross-functional teams, including sales, operations, and design building strong relationships and influencing upwards. Event support: Lead on-site marketing activities during trade exhibitions, including signage placement/visitor experience, gathering testimonials, building client relationships etc. Key skills required: Strong team leaderships skills coaching mindset Excellent written and verbal communication skills. Strong organizational and time management abilities, with great attention to detail. Strong IT skills including Microsoft Office, social media scheduling tools, website CMS systems, Email Service Providers/CRMs etc. Excellent understanding of digital marketing principles and platforms, including Google Analytics. Analytical mindset with the ability to interpret data and derive actionable insights. Creative thinking and problem-solving skills. Ability to work effectively at pace on multiple projects. Flexibility and adaptability to changing priorities and deadlines. Being hyrbid, this role will require you to be in the Surrey office at least 3 days a week. Due to volume, we are only able to respond to successful applications. If the above sounds like you, do not hesitate to apply now!