Deadline: Wednesday 1 May, 9am Interviews: Wednesday 15 May Salary: £34,000 per annum Hours: 40 hours pro rata Contract: full time, permanent Direct reports: Digital Communications Officer; Audience Development Officer - fixed term contract (post vacant) volunteers and interns as required. ABOUT CHAPTER Chapter is an international centre for contemporary arts and culture, rooted in Cardiff. For more than 50 years, it's been a catalyst for creativity and critical thinking, supporting artists and audiences to thrive and take risks. We believe that art has the power to connect us all and create meaningful change. We're a dynamic hub that produces and promotes inventive and compelling work that's open and accessible to all. Across visual art, performance and film, we present an experimental, evocative and bold programme of events all year round. Alongside our public arts programme in our gallery, theatres and cinemas, we work behind the scenes to support continuous professional development, connecting deeply with creative practitioners to support their career paths. We're also creative home to more than 50 artists' and companies who are based in our studios, offer spaces for an array of weekly and monthly classes, and operate a busy caffi bar. Our programme is celebrated internationally, but our role as a local hub is equally important. We work with and for the people on our doorstep to create compelling, experiences connecting art with community. We believe in the power of the arts to transform lives and promote personal and social wellbeing. We strive for our venue and programme to be accessible to everyone, and welcome around 500,000 people through our doors every year. OUR IDEAL CANDIDATE You'll be ambitious, organised and dynamic with demonstrable experience of working in a similar role in an arts centre, cultural institution or other public-facing environment. You'll be open and curious about art in all its forms and enjoy working in a busy and exciting environment. You'll be incredibly organised with excellent communication skills, good attention to detail, exceptional negotiation skills and the ability to handle sensitive situations with diplomacy. You'll be adaptable and able to work to tight and often challenging deadlines, remaining calm and focused under pressure. You'll thrive in a team but will also be able to work on your own initiative anticipating challenges and providing effective solutions. Our venue is for everyone, and we welcome applications from everyone. We particularly encourage those from people from a Black, Asian & Minority Ethnic background or who identify as Deaf or disabled as they are currently under-represented in our organisation. Purpose of role: The Head of Marketing and Communications works with the team to devise and implement marketing and communications strategies that expand Chapter's audience development objectives. You'll liaise closely with the programme team, and with teams across the organisation including IT, trading, community engagement, visitor services, fundraising and with our creative community. You'll have strategic responsibility for managing campaigns, audience development, press, PR and advertising, to build profile, increase visits, meet financial targets and ensure access for the widest possible audience. You'll be part of a small team that delivers ambitious marketing and communications campaigns and is pivotal in connecting us with audiences via compelling content that conveys our core messages. Through forward-thinking communications, you'll help to enhance our profile as a leading cultural organisation in Wales and the UK. PERSON SPECIFICATION As Head of Marketing and Communications, you'll need to demonstrate the following competencies. Person Specification: Essential: Demonstrable managerial experience in the media, marketing or creative sectors. Understanding of and/or interest in the creative landscape in Wales. Proven track record in designing and delivering effective marketing and audience development campaigns that drive sales, engagement and attendances. Experience of analysing marketing metrics and producing reports that demonstrate the effectiveness of campaigns. Experience of planning and managing budgets. Proficiency with databases and/or client relationship management systems, preferably Spektrix. Familiarity with devising, managing and maintaining content for websites and digital platforms. Commitment to safeguarding and promoting the Welsh language. Ability to manage and develop internal and external working relationships. Excellent organisational and planning skills, including the ability to prioritise workload and delegate tasks accordingly. Excellent communication skills with the ability to motivate and inspire people. Commitment to excellent customer service, and the delivery of outstanding visitor experience. Experience in audience segmentation, utilising Audience Agency Spectrum or other established methods. Desirable: Welsh Communicator Effective use of CMS such as Craft Understanding of GDPR and data protection legislation Experience of devising and managing press and media campaigns Experience and/or an understanding of event management or venue operations Knowledge of brand management and development Proficient in Adobe Photoshop, Illustrator or other design packages STAFF BENEFITS Staff benefits include: 5.6 weeks of holiday per annum, including bank holidays, pro rata for part-time positions. Contributory pension scheme to which you will be auto-enrolled (subject to the conditions of the scheme). 20% off food and drink in the caffi bar. Enhanced Maternity and Adoption Pay, after a year's service. Welsh at Work scheme. Two free cinema tickets a month. Access to an Employee Assist Programme. Complimentary tea/coffee in our office space. Complimentary lunch when working in the building. Support for continuous development. Eye Care for DSE. Secure bike racks. Staff parking. Staff socials.
Apr 12, 2024
Full time
Deadline: Wednesday 1 May, 9am Interviews: Wednesday 15 May Salary: £34,000 per annum Hours: 40 hours pro rata Contract: full time, permanent Direct reports: Digital Communications Officer; Audience Development Officer - fixed term contract (post vacant) volunteers and interns as required. ABOUT CHAPTER Chapter is an international centre for contemporary arts and culture, rooted in Cardiff. For more than 50 years, it's been a catalyst for creativity and critical thinking, supporting artists and audiences to thrive and take risks. We believe that art has the power to connect us all and create meaningful change. We're a dynamic hub that produces and promotes inventive and compelling work that's open and accessible to all. Across visual art, performance and film, we present an experimental, evocative and bold programme of events all year round. Alongside our public arts programme in our gallery, theatres and cinemas, we work behind the scenes to support continuous professional development, connecting deeply with creative practitioners to support their career paths. We're also creative home to more than 50 artists' and companies who are based in our studios, offer spaces for an array of weekly and monthly classes, and operate a busy caffi bar. Our programme is celebrated internationally, but our role as a local hub is equally important. We work with and for the people on our doorstep to create compelling, experiences connecting art with community. We believe in the power of the arts to transform lives and promote personal and social wellbeing. We strive for our venue and programme to be accessible to everyone, and welcome around 500,000 people through our doors every year. OUR IDEAL CANDIDATE You'll be ambitious, organised and dynamic with demonstrable experience of working in a similar role in an arts centre, cultural institution or other public-facing environment. You'll be open and curious about art in all its forms and enjoy working in a busy and exciting environment. You'll be incredibly organised with excellent communication skills, good attention to detail, exceptional negotiation skills and the ability to handle sensitive situations with diplomacy. You'll be adaptable and able to work to tight and often challenging deadlines, remaining calm and focused under pressure. You'll thrive in a team but will also be able to work on your own initiative anticipating challenges and providing effective solutions. Our venue is for everyone, and we welcome applications from everyone. We particularly encourage those from people from a Black, Asian & Minority Ethnic background or who identify as Deaf or disabled as they are currently under-represented in our organisation. Purpose of role: The Head of Marketing and Communications works with the team to devise and implement marketing and communications strategies that expand Chapter's audience development objectives. You'll liaise closely with the programme team, and with teams across the organisation including IT, trading, community engagement, visitor services, fundraising and with our creative community. You'll have strategic responsibility for managing campaigns, audience development, press, PR and advertising, to build profile, increase visits, meet financial targets and ensure access for the widest possible audience. You'll be part of a small team that delivers ambitious marketing and communications campaigns and is pivotal in connecting us with audiences via compelling content that conveys our core messages. Through forward-thinking communications, you'll help to enhance our profile as a leading cultural organisation in Wales and the UK. PERSON SPECIFICATION As Head of Marketing and Communications, you'll need to demonstrate the following competencies. Person Specification: Essential: Demonstrable managerial experience in the media, marketing or creative sectors. Understanding of and/or interest in the creative landscape in Wales. Proven track record in designing and delivering effective marketing and audience development campaigns that drive sales, engagement and attendances. Experience of analysing marketing metrics and producing reports that demonstrate the effectiveness of campaigns. Experience of planning and managing budgets. Proficiency with databases and/or client relationship management systems, preferably Spektrix. Familiarity with devising, managing and maintaining content for websites and digital platforms. Commitment to safeguarding and promoting the Welsh language. Ability to manage and develop internal and external working relationships. Excellent organisational and planning skills, including the ability to prioritise workload and delegate tasks accordingly. Excellent communication skills with the ability to motivate and inspire people. Commitment to excellent customer service, and the delivery of outstanding visitor experience. Experience in audience segmentation, utilising Audience Agency Spectrum or other established methods. Desirable: Welsh Communicator Effective use of CMS such as Craft Understanding of GDPR and data protection legislation Experience of devising and managing press and media campaigns Experience and/or an understanding of event management or venue operations Knowledge of brand management and development Proficient in Adobe Photoshop, Illustrator or other design packages STAFF BENEFITS Staff benefits include: 5.6 weeks of holiday per annum, including bank holidays, pro rata for part-time positions. Contributory pension scheme to which you will be auto-enrolled (subject to the conditions of the scheme). 20% off food and drink in the caffi bar. Enhanced Maternity and Adoption Pay, after a year's service. Welsh at Work scheme. Two free cinema tickets a month. Access to an Employee Assist Programme. Complimentary tea/coffee in our office space. Complimentary lunch when working in the building. Support for continuous development. Eye Care for DSE. Secure bike racks. Staff parking. Staff socials.
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Aug 01, 2022
Full time
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 26, 2022
Full time
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 26, 2022
Full time
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.