Wallace Hind Selection LTD
Northampton, Northamptonshire
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Apr 18, 2024
Full time
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Apr 18, 2024
Full time
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Apr 18, 2024
Full time
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Wallace Hind Selection LTD
Leicester, Leicestershire
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Apr 18, 2024
Full time
We are seeking an experienced HR Manager to "coach" our UK workforce. We have previously outsourced our HR but now is the right time to bring HR in-house. Understanding the culture, challenging the status quo, and implementing engagement/development strategies is critical to the continued growth and success of the business. BASIC SALARY: £45,000 - £50,000 per annum LOCATION: Midlands - Commutable to Leicester COMMUTABLE LOCATIONS: Leicester, Market Harborough, Northampton, Rugby, Coventry, Hinckley, Nuneaton, Loughborough, Tamworth JOB DESCRIPTION: HR Manager, Human Resources - Retail Design, Manufacturing Sitting within the senior leadership team, working alongside an incumbent HR Administrator, you will be instrumental in people direction and development of the business, ensuring sales and manufacturing deliver both the commercial and personal goals of the business. Our teams are the most important component in our service offering, and your primary focus as our Head of HR is supporting and developing them in line with the business aspirations. Working closely with the Managing Director to assess and review the current situation, you will be making recommendations for what needs to be implemented along with creating and implementing a strategic people plan. A more detailed brief will be made available to those who are shortlisted but in summary, you will: Manage all correspondence relating to employees (contracts, wage reviews, PDR's, letters of employment). Day-to-day management of HR IT system, or the selection thereof. Support managers with recruitment, job/person specifications, SOP's, PDR's, and any challenges with staff performance. Review, adapt, evolve, and/or develop all people-related policies and procedures. Ultimately be the 'go to' person for all human resource-related inquiries/challenges/assistance. Complete a review and make recommendations for a new compensation and benefits scheme. PERSON SPECIFICATION: HR Manager, Human Resources - Retail Design, Manufacturing Regardless of your background, you will be a self-starter who is confident and happy working on your own initiative.We are looking for a candidate who has the personality, commercial awareness, and drive to implement change. We would be delighted to receive applications from individuals who have: A proven track record of looking after a workforce of a similar size (circa 50-100), in a manufacturing environment. Strong experience as an HR generalist in a stand-alone position. CIPD qualifications to Level 5. Experience in handling L&D challenges (training, organisational change, tracking skills, developing staff & conflict management). THE COMPANY: A well-established, £10+ million turnover manufacturing business who have supported some of the most recognisable global brands. Our customer base has grown significantly in the last 3 years (we have doubled in both headcount and turnover), and we have made huge investments in the premises, people, and equipment. We have a great story to share and you'll be given all of our backing in order to achieve this. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Manager, HR Business Partner, HR Director, Head of People, Employee Relations Manager, Personnel Manager, Head of HR, Regional HR Manager, HR Consultant, HRBP - Retail and Design, Retail, Luxury Retail, Merchandising, Retail Display, Manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: LO17650, Wallace Hind Selection
Imagination is a world-leading experience design company founded on the principle of independent creativity. We create experiences that change the status quo, from strategy through to delivery A fantastic opportunity has arisen for a motivated and enthusiastic Senior Account Director to join one of our successful teams to provide outstanding levels of client servicing to both new and established clients. You will carefully listen to our client's needs and work with your multidisciplinary specialists to propose solutions that represent the depth of Imagination services to help meet their business challenges. Meeting our client expectations, being able to make the process as effortless as possible and deliver strong commercial returns for Imagination. Reporting to the Business Director we're looking for someone with proven experience in being a bastion of client servicing excellence within the team. Demonstrate through example how to engage and manage clients in a positive and professional manner, working in a respectful and collaborative manner. Detailed responsibilities: Existing clients: Building upon the success of a pillar client relationship to date, integrate seamlessly into the existing team (internal and external), and lead the multidisciplinary team in the successful delivery of projects on budget and on-time New clients: Establish Imagination's reputation as we embark on the start of a new client relationship ensuring we establish ourselves as a strategic creative partner who can deliver All clients: seek new opportunities to grow the accounts by working with the internal team to seek, identify and propose new engagement opportunities. Success will be landing new scopes of work beyond the current identified workstreams. (Specific financial measures can be identified) Client Relationship / Account Management Lead the day-to-day management and delivery of key client accounts at Imagination An excellent communicator and relationship builder with experience working with senior-level stakeholders, both internally and client-side Troubleshooting and strategic thinking, ability to manage challenging situations and maintain clear direction for our clients at all times Provide regular updates to Business Directors through bi-weekly account review meetings Excellent negotiator, comfortable liaising with procurement teams Exceptional financial management and commercial awareness and experience in managing and delivering events against a budget including reconciliation Manage all aspects of the project/programme budget providing regular updates to the client and Business Director Ensure strong commercial management of projects - focusing on time management and profitability Ensure clear reconciliation across all areas of the project using Maconomy financial software Lead responsibility for project delivery, managing a multi-discipline team (including strategy, creative, production and digital specialists) as well as management of third-party suppliers Exceptional organisational and project management skills experienced creating and delivering scopes of work/schedules/itineraries/documentation against tight deadlines to ensure success throughout the project lifecycle Proactively manage projects by clearly scoping projects, identifying resourcing requirements and proposing project team structures to ensure that BD's have the information required to support supplementary team members as needed Event planning and programming including developing contracts and supplier and DMC negotiation, development of scope of work, project timelines and budgets. Experience and skills required: Must have a fluid approach to the role and be able to handle a wide range of tasks yet be flexible and adaptable to new challenges and requirements Extensive experience managing events on a large scale in the UK and abroad Knowledge of the events industry (hotels, venues, caterers, entertainers etc) To manage junior & freelance team members, providing mentoring & coaching What we can offer you: A competitive salary and bonus scheme (subject to business performance) Work with a state-of-the-art product and deliver it to exciting and innovative brands. Learning and development opportunities that contribute to professional growth. Travel to exciting destinations around the world. 25 days holiday plus your birthday off Sound like you?Please do get in touch with us today if you're interested. We're waiting to hear from you. Apply Now Check out the London studio Learn more about what makes Imagination so unique and how you might thrive in our collaborative culture.
Apr 18, 2024
Full time
Imagination is a world-leading experience design company founded on the principle of independent creativity. We create experiences that change the status quo, from strategy through to delivery A fantastic opportunity has arisen for a motivated and enthusiastic Senior Account Director to join one of our successful teams to provide outstanding levels of client servicing to both new and established clients. You will carefully listen to our client's needs and work with your multidisciplinary specialists to propose solutions that represent the depth of Imagination services to help meet their business challenges. Meeting our client expectations, being able to make the process as effortless as possible and deliver strong commercial returns for Imagination. Reporting to the Business Director we're looking for someone with proven experience in being a bastion of client servicing excellence within the team. Demonstrate through example how to engage and manage clients in a positive and professional manner, working in a respectful and collaborative manner. Detailed responsibilities: Existing clients: Building upon the success of a pillar client relationship to date, integrate seamlessly into the existing team (internal and external), and lead the multidisciplinary team in the successful delivery of projects on budget and on-time New clients: Establish Imagination's reputation as we embark on the start of a new client relationship ensuring we establish ourselves as a strategic creative partner who can deliver All clients: seek new opportunities to grow the accounts by working with the internal team to seek, identify and propose new engagement opportunities. Success will be landing new scopes of work beyond the current identified workstreams. (Specific financial measures can be identified) Client Relationship / Account Management Lead the day-to-day management and delivery of key client accounts at Imagination An excellent communicator and relationship builder with experience working with senior-level stakeholders, both internally and client-side Troubleshooting and strategic thinking, ability to manage challenging situations and maintain clear direction for our clients at all times Provide regular updates to Business Directors through bi-weekly account review meetings Excellent negotiator, comfortable liaising with procurement teams Exceptional financial management and commercial awareness and experience in managing and delivering events against a budget including reconciliation Manage all aspects of the project/programme budget providing regular updates to the client and Business Director Ensure strong commercial management of projects - focusing on time management and profitability Ensure clear reconciliation across all areas of the project using Maconomy financial software Lead responsibility for project delivery, managing a multi-discipline team (including strategy, creative, production and digital specialists) as well as management of third-party suppliers Exceptional organisational and project management skills experienced creating and delivering scopes of work/schedules/itineraries/documentation against tight deadlines to ensure success throughout the project lifecycle Proactively manage projects by clearly scoping projects, identifying resourcing requirements and proposing project team structures to ensure that BD's have the information required to support supplementary team members as needed Event planning and programming including developing contracts and supplier and DMC negotiation, development of scope of work, project timelines and budgets. Experience and skills required: Must have a fluid approach to the role and be able to handle a wide range of tasks yet be flexible and adaptable to new challenges and requirements Extensive experience managing events on a large scale in the UK and abroad Knowledge of the events industry (hotels, venues, caterers, entertainers etc) To manage junior & freelance team members, providing mentoring & coaching What we can offer you: A competitive salary and bonus scheme (subject to business performance) Work with a state-of-the-art product and deliver it to exciting and innovative brands. Learning and development opportunities that contribute to professional growth. Travel to exciting destinations around the world. 25 days holiday plus your birthday off Sound like you?Please do get in touch with us today if you're interested. We're waiting to hear from you. Apply Now Check out the London studio Learn more about what makes Imagination so unique and how you might thrive in our collaborative culture.
Job Title: HR Business Partner Location: Plymouth, Devon + Hybrid Working Arrangements Compensation: 45,000 - 51,000 + Benefits Role Type: Full time / Permanent Role ID: SF56613 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a HR Business Partner at our Devonport Royal Dockyard site. The role As a HR Business Partner, you'll have a role that's out of the ordinary where you'll lead, facilitate and support our business in the implementation of our People Plan. Day to day, you'll provide best practice advice and guidance on employee relationship and industrial relationship matters related to plans and projects and provide change management support. A large proportion of the role will be in support of the implementation of HR solutions ranging from resourcing, organisational design, performance and reward, development, culture and leadership. Lead and manage the roll out and management of our People Plan initiatives within your business area. Lead, drive and ensure the delivery of complex business change projects, ensuring alignment with the People Plan and realisation of the business objectives. Develop and propose adaptations of HR activity to meet business needs. Apply subject matter expertise to the development and deployment of policy and processes, reflecting external best practice that add value to the business. Support the development of appropriate skills, knowledge and behaviours across the business to enable managers and employees to achieve business objectives in support of our purpose and principles. This role is full time - 36 hours and will be based on site at Devonport Royal Dockyard with hybrid working from home arrangements. Essential experience of the HR Business Partner: The role requires in depth knowledge in a range of HR functional areas and deep understanding of the techniques and approaches associated with HR activity. Responsible for the delivery of large and complex change projects and requires strong project management skills, the ability to interact with senior stakeholders and possess strong communication skills. Qualifications for the HR Business Partner: Level 7 or equivalent HR qualification, be a chartered member of the CIPD and committed to continuous professional development. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 02/04/2024
Apr 18, 2024
Full time
Job Title: HR Business Partner Location: Plymouth, Devon + Hybrid Working Arrangements Compensation: 45,000 - 51,000 + Benefits Role Type: Full time / Permanent Role ID: SF56613 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a HR Business Partner at our Devonport Royal Dockyard site. The role As a HR Business Partner, you'll have a role that's out of the ordinary where you'll lead, facilitate and support our business in the implementation of our People Plan. Day to day, you'll provide best practice advice and guidance on employee relationship and industrial relationship matters related to plans and projects and provide change management support. A large proportion of the role will be in support of the implementation of HR solutions ranging from resourcing, organisational design, performance and reward, development, culture and leadership. Lead and manage the roll out and management of our People Plan initiatives within your business area. Lead, drive and ensure the delivery of complex business change projects, ensuring alignment with the People Plan and realisation of the business objectives. Develop and propose adaptations of HR activity to meet business needs. Apply subject matter expertise to the development and deployment of policy and processes, reflecting external best practice that add value to the business. Support the development of appropriate skills, knowledge and behaviours across the business to enable managers and employees to achieve business objectives in support of our purpose and principles. This role is full time - 36 hours and will be based on site at Devonport Royal Dockyard with hybrid working from home arrangements. Essential experience of the HR Business Partner: The role requires in depth knowledge in a range of HR functional areas and deep understanding of the techniques and approaches associated with HR activity. Responsible for the delivery of large and complex change projects and requires strong project management skills, the ability to interact with senior stakeholders and possess strong communication skills. Qualifications for the HR Business Partner: Level 7 or equivalent HR qualification, be a chartered member of the CIPD and committed to continuous professional development. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 02/04/2024
Are you seeking a new role? Ashley Kate HR are delighted to be working with a leading retail wholesaler, based in London as they look to recruit an Associate HR Business Partner. Salary - up to 37k per annum Working pattern - 5 days in the office Term - Full time (35 hours per week), Permanent Location - London You will support managers and employees by providing specialist policy and legislative HR advice as required. The Associate HRBP will support the HRBP in providing generalist HR support to client groups. Main responsibilities: Provide professional HR advice and guidance in line with company policy and procedures to relevant client groups Escalate any sensitive issues to HR Business Partners as appropriate Manage ER issues as required; for example, conducting investigations and handling disciplinary, capability and grievance hearings and long term/ short term absence management Provide additional support throughout the recruitment process as required, including review of job descriptions, liaising with the recruitment team, managing the governance process Provide support for HR change activities and projects Regularly provide relevant and timely HR metrics and analyse and review these to identify any opportunities or issues and support the HR Business Partner in addressing any areas of concern Support the HRBP with driving Diversity and Inclusion initiatives throughout all HR activities and assisting in delivering an inclusion strategy Deliver training to managers and employees as required including Inductions, coaching on ER and other HR initiatives Ensure that all Governance and Compliance requirements are adhered to About You Experience working in a fast-moving HR environment Proven knowledge of HR practice and employment law Demonstrable experience of establishing and maintaining effective working relationships with a range of stakeholders Ability to persuade and influence decision making Resilience and evidence of coping with change Demonstrable organisational skills and attention to detail Excellent Microsoft Office skills, specifically Excel and PowerPoint CIPD qualification or equivalent level of HR experience If you're interested in this great role, please do not hesitate to get in touch with Darren Keeling on (phone number removed) or email
Apr 18, 2024
Full time
Are you seeking a new role? Ashley Kate HR are delighted to be working with a leading retail wholesaler, based in London as they look to recruit an Associate HR Business Partner. Salary - up to 37k per annum Working pattern - 5 days in the office Term - Full time (35 hours per week), Permanent Location - London You will support managers and employees by providing specialist policy and legislative HR advice as required. The Associate HRBP will support the HRBP in providing generalist HR support to client groups. Main responsibilities: Provide professional HR advice and guidance in line with company policy and procedures to relevant client groups Escalate any sensitive issues to HR Business Partners as appropriate Manage ER issues as required; for example, conducting investigations and handling disciplinary, capability and grievance hearings and long term/ short term absence management Provide additional support throughout the recruitment process as required, including review of job descriptions, liaising with the recruitment team, managing the governance process Provide support for HR change activities and projects Regularly provide relevant and timely HR metrics and analyse and review these to identify any opportunities or issues and support the HR Business Partner in addressing any areas of concern Support the HRBP with driving Diversity and Inclusion initiatives throughout all HR activities and assisting in delivering an inclusion strategy Deliver training to managers and employees as required including Inductions, coaching on ER and other HR initiatives Ensure that all Governance and Compliance requirements are adhered to About You Experience working in a fast-moving HR environment Proven knowledge of HR practice and employment law Demonstrable experience of establishing and maintaining effective working relationships with a range of stakeholders Ability to persuade and influence decision making Resilience and evidence of coping with change Demonstrable organisational skills and attention to detail Excellent Microsoft Office skills, specifically Excel and PowerPoint CIPD qualification or equivalent level of HR experience If you're interested in this great role, please do not hesitate to get in touch with Darren Keeling on (phone number removed) or email
Company Description Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients. Be part of our Hitachi family We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation - And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don't take our word for it - Have a look at what our employees are saying: Hitachi Solutions: Recruiting the best talent and offering outstanding career opportunities (hitachi-solutions.co.uk) What to expect, your benefits Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi. Job Description This role will reports into the Senior Change Manager and will be responsible for leading the change process and deliverables for implementations. Senior Change Consultant will play a key role in ensuring user adoption, focussing on the people side of change, including changes to business processes, systems and technology, job roles and organisation structure. Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond Assess the change impact- Carry out change impact assessments across ensuring all aspects of change are captured - system, process, roles and skills, technology Work with client leadership teams to drive consistent and positive message about the changes - using a change network approach Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change Development of engagement packs and materials, ensuring alignment with key project messaging Work with the training delivery team to ensure alignment of all activities Facilitation of business process change with business teams and process owners and role out of the new ways of working (Day in the Life) Assist with preparation and execution of business readiness assessments and adapt change plans where needed based on outcomes Facilitate Hypercare support for end users - Floor walkers, training, drop in sessions Post go live adoption surveys Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget Qualifications 5+ years of relevant work experience in delivery of organisational change management projects Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations Strong project management skills Communication skills: strong presentation/ communication / facilitation skills (oral and written) Business Process and re-design experience Change Management qualification preferred but not essential Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients Results-focused with strong business acumen combined with analytical and structured thinking Consulting skills, including: team facilitation, conflict management, business case development Dynamics 365 Fin /Ops or CRM background would be an advantage Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions Strong MS office application experience Diversity and Inclusion at Hitachi Solutions Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi's mission and values here: hitachi-solutions.co.uk Additional Information In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates ("Hitachi") you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at Beware of scams Our recruiting team may communicate with candidates via domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests. All offers will originate from domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
Apr 18, 2024
Full time
Company Description Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients. Be part of our Hitachi family We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation - And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don't take our word for it - Have a look at what our employees are saying: Hitachi Solutions: Recruiting the best talent and offering outstanding career opportunities (hitachi-solutions.co.uk) What to expect, your benefits Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi. Job Description This role will reports into the Senior Change Manager and will be responsible for leading the change process and deliverables for implementations. Senior Change Consultant will play a key role in ensuring user adoption, focussing on the people side of change, including changes to business processes, systems and technology, job roles and organisation structure. Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond Assess the change impact- Carry out change impact assessments across ensuring all aspects of change are captured - system, process, roles and skills, technology Work with client leadership teams to drive consistent and positive message about the changes - using a change network approach Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change Development of engagement packs and materials, ensuring alignment with key project messaging Work with the training delivery team to ensure alignment of all activities Facilitation of business process change with business teams and process owners and role out of the new ways of working (Day in the Life) Assist with preparation and execution of business readiness assessments and adapt change plans where needed based on outcomes Facilitate Hypercare support for end users - Floor walkers, training, drop in sessions Post go live adoption surveys Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget Qualifications 5+ years of relevant work experience in delivery of organisational change management projects Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations Strong project management skills Communication skills: strong presentation/ communication / facilitation skills (oral and written) Business Process and re-design experience Change Management qualification preferred but not essential Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients Results-focused with strong business acumen combined with analytical and structured thinking Consulting skills, including: team facilitation, conflict management, business case development Dynamics 365 Fin /Ops or CRM background would be an advantage Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions Strong MS office application experience Diversity and Inclusion at Hitachi Solutions Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi's mission and values here: hitachi-solutions.co.uk Additional Information In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates ("Hitachi") you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at Beware of scams Our recruiting team may communicate with candidates via domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests. All offers will originate from domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Senior Compensation Analyst! In this role you will provide a full range of compensation services for our Europe businesses in partnership with Human Resources (HR) and Compensation leadership. Your focus will be on the design of competitive and cost effective total compensation programmes, practices and solutions to create and maintain a high performance culture. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Advise, consult and assist Human Resources Generalists (HRGs) and clients in considering options to address issues relating to compensation administration, policy interpretation, job design, turnover, equity, etc. Perform market pricing, job documentation and evaluation, survey participation and related data analysis, compensation program administration, planning and overall execution in collaboration with the compensation team and HRGs. Maximise the application of compensation tools to support business initiatives/compensation strategies. Develop a solid knowledge of the assigned business area. Study and analyse data, monitor trends and recommend enhancements and changes to assure the retention, motivation and recruitment of key personnel. As requested, provide guidance on the compensation aspects of a new hire offer package, including base, bonus, and equity replacement valuation and considerations. Provide management (executive, business unit/staff department management) with reports/data, analysis and executive summaries to assist in making performance and rewards decisions worldwide. Assist business groups with developing new or revising existing job descriptions. Review draft job descriptions and provide input to assist clients in fully describing the job, ensuring use of 'plain English' and inclusive language. Provide direction on job structuring and identify organisational design issues as appropriate in support of organisational design functions. Ensure HR team members and managers have the knowledge and tools they need to effectively manage performance and administer compensation consistent with company philosophy and goals. You may design and/or deliver compensation related training. Continue to seek ways to influence decision making process and be relied on as a key contributor. Lead selected projects that are technically complex and/or sensitive. Prepare and analyse reports for the CEO and Head of HR as well as the Board of Directors to support the review of compensation action recommendations, ensuring that the company's pay for performance pay philosophy and approach is adhered to. Provide support as necessary to compensation lead and team members. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. What Will Our Ideal Candidate Have? Your degree will likely be in one of the following disciplines: Maths, Statistics, Economics, HR or Business Administration. Preferably you will have prior experience with and knowledge of compensation compliance laws/requirements, market analysis and pay structure design methodologies, variable compensation and equity plans. In addition, it is preferred that you have the following experience: Strong experience of pricing roles in different jurisdictions in multiple currencies; workforce planning and preparing materials for senior leader, which include multiple HR metrics, plus your own analysis/recommendations. General experience with PeopleSoft or Workday HR systems, and with Cognos reporting software. Intermediate analytical problem solving, influencing, communications, leadership, and project management ability required. Intermediate written, oral and presentation skills. Advanced Excel, Word and related software package skills preferred, specifically having the ability to create graphs, and perform vlookups and pivot tables is preferred. CIPD qualification is preferred for this role. What is a Must Have? You will need to hold a Bachelors degree or equivalent in order to do this role. You will also need previous experience in a compensation role, with specific experience in job evaluation, role pricing and survey submission/data scrubbing along with provision of general HR metrics preparation and analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Senior Compensation Analyst! In this role you will provide a full range of compensation services for our Europe businesses in partnership with Human Resources (HR) and Compensation leadership. Your focus will be on the design of competitive and cost effective total compensation programmes, practices and solutions to create and maintain a high performance culture. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Advise, consult and assist Human Resources Generalists (HRGs) and clients in considering options to address issues relating to compensation administration, policy interpretation, job design, turnover, equity, etc. Perform market pricing, job documentation and evaluation, survey participation and related data analysis, compensation program administration, planning and overall execution in collaboration with the compensation team and HRGs. Maximise the application of compensation tools to support business initiatives/compensation strategies. Develop a solid knowledge of the assigned business area. Study and analyse data, monitor trends and recommend enhancements and changes to assure the retention, motivation and recruitment of key personnel. As requested, provide guidance on the compensation aspects of a new hire offer package, including base, bonus, and equity replacement valuation and considerations. Provide management (executive, business unit/staff department management) with reports/data, analysis and executive summaries to assist in making performance and rewards decisions worldwide. Assist business groups with developing new or revising existing job descriptions. Review draft job descriptions and provide input to assist clients in fully describing the job, ensuring use of 'plain English' and inclusive language. Provide direction on job structuring and identify organisational design issues as appropriate in support of organisational design functions. Ensure HR team members and managers have the knowledge and tools they need to effectively manage performance and administer compensation consistent with company philosophy and goals. You may design and/or deliver compensation related training. Continue to seek ways to influence decision making process and be relied on as a key contributor. Lead selected projects that are technically complex and/or sensitive. Prepare and analyse reports for the CEO and Head of HR as well as the Board of Directors to support the review of compensation action recommendations, ensuring that the company's pay for performance pay philosophy and approach is adhered to. Provide support as necessary to compensation lead and team members. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. What Will Our Ideal Candidate Have? Your degree will likely be in one of the following disciplines: Maths, Statistics, Economics, HR or Business Administration. Preferably you will have prior experience with and knowledge of compensation compliance laws/requirements, market analysis and pay structure design methodologies, variable compensation and equity plans. In addition, it is preferred that you have the following experience: Strong experience of pricing roles in different jurisdictions in multiple currencies; workforce planning and preparing materials for senior leader, which include multiple HR metrics, plus your own analysis/recommendations. General experience with PeopleSoft or Workday HR systems, and with Cognos reporting software. Intermediate analytical problem solving, influencing, communications, leadership, and project management ability required. Intermediate written, oral and presentation skills. Advanced Excel, Word and related software package skills preferred, specifically having the ability to create graphs, and perform vlookups and pivot tables is preferred. CIPD qualification is preferred for this role. What is a Must Have? You will need to hold a Bachelors degree or equivalent in order to do this role. You will also need previous experience in a compensation role, with specific experience in job evaluation, role pricing and survey submission/data scrubbing along with provision of general HR metrics preparation and analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
We are currently partnering with a public sector organisation in York City Centre who are looking for a HR & OD Business Partner to join their HR team on a 6 month fixed term contract. This is a vital role for the organisation as they look for an OD professional to take the lead on a company-wide project. Hybrid role offering 3 days in HQ, 2 days working from home. Salary between £40,000 - £50,000 DOE. Full time with 37hrs per week. This role is to start end of April/early May. The Role: Play a vital role within the HR team (team of 14) by delivering all HR related aspects of organisational restructures and change Trade Union and staff engagement and consultation Provide technical HR advice, guidance and practice support on the development of business cases for specific change activities End to end technical HR lead role for multiple complex change activities Report progress against activities within the people workstream and overall project Facilitate challenging conversations and service as a trusted change agent Role model effective partnering and change activity for the HROD team Experience Required: Experience of managing TUPE processes Experience of leading projects Experience of working collaboratively with unions Experience of delivering organisational development activity Experience if managing a reorganisation to deliver financial savings
Apr 18, 2024
Contractor
We are currently partnering with a public sector organisation in York City Centre who are looking for a HR & OD Business Partner to join their HR team on a 6 month fixed term contract. This is a vital role for the organisation as they look for an OD professional to take the lead on a company-wide project. Hybrid role offering 3 days in HQ, 2 days working from home. Salary between £40,000 - £50,000 DOE. Full time with 37hrs per week. This role is to start end of April/early May. The Role: Play a vital role within the HR team (team of 14) by delivering all HR related aspects of organisational restructures and change Trade Union and staff engagement and consultation Provide technical HR advice, guidance and practice support on the development of business cases for specific change activities End to end technical HR lead role for multiple complex change activities Report progress against activities within the people workstream and overall project Facilitate challenging conversations and service as a trusted change agent Role model effective partnering and change activity for the HROD team Experience Required: Experience of managing TUPE processes Experience of leading projects Experience of working collaboratively with unions Experience of delivering organisational development activity Experience if managing a reorganisation to deliver financial savings
About the Role: Grade Level (for internal use): 12 About the Role: In-House Corporate Lawyer - OSTTRA The Team: This position is with the Corporate Legal Department based in London, consisting of 3 lawyers, 1 paralegal and 1 legal administrative assistant, and reports directly to the Associate General Counsel, International Corporate. The team covers our legal entities across EMEA and APAC from a subsidiary governance and corporate legal perspective. The Impact: This position provides corporate secretarial and governance support to the joint venture OSTTRA Group Limited - group of companies, comprising 26 legal entities globally, which is jointly owned by CME Group and S&P Global. Included in the group is TriOptima AB, which is regulated by the Swedish Financial Supervisory Authority. Responsibilities: Preparing for and running quarterly board and committee meetings for the regulated entity, including preparation of agenda and board materials and packs, taking minutes. Updating and maintaining statutory books and compliance for OSTTRA's UK subsidiaries, including overseeing Companies House filings and record keeping. Preparing and arranging execution of board and shareholder resolutions for OSTTRA subsidiaries, including to change officers, declare dividends, approve annual accounts, alter share capital, allot shares and amend articles. Running relevant board meetings. Assisting with management of local counsel and corporate service providers overseas to ensure appropriate subsidiary management, corporate and audit compliance and governance of OSTTRA's subsidiaries across EMEA and APAC. Assistance with completion of regulatory filings, arranging execution of documents Liaising with notaries, local counsel and corporate service providers overseas to assist with corporate subsidiary management, including preparing certificates and arranging for documents to be notarized and apostilled, legalized or consularised. Assisting with maintaining internal record keeping systems. What We're Looking For: At least 5years of experience as in-house corporate Lawyer England & Wales Qualified Lawyer - must Excellent company law and company secretarial knowledge, in particular in the areas of running boards and corporate governance and compliance - must. Professionalism and responsiveness required and ability to effectively communicate with people at all organisational levels of the company. Excellent organisational and project management skills needed to manage time well, prioritise effectively and handle multiple deadlines. Ability to react quickly and adjust priorities on short notice. Ability to operate autonomously while being a team player who brings a positive, enthusiastic attitude to the workplace and works collaboratively with other members of the team and with other colleagues. Computer Skills are preferred - Word, Excel, Adobe Acrobat, Outlook, Diligent. Fluent English Readiness to work one day per week from London office What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), LGLLGL202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 299825 Posted On: 2024-04-14 Location: London, United Kingdom
Apr 18, 2024
Full time
About the Role: Grade Level (for internal use): 12 About the Role: In-House Corporate Lawyer - OSTTRA The Team: This position is with the Corporate Legal Department based in London, consisting of 3 lawyers, 1 paralegal and 1 legal administrative assistant, and reports directly to the Associate General Counsel, International Corporate. The team covers our legal entities across EMEA and APAC from a subsidiary governance and corporate legal perspective. The Impact: This position provides corporate secretarial and governance support to the joint venture OSTTRA Group Limited - group of companies, comprising 26 legal entities globally, which is jointly owned by CME Group and S&P Global. Included in the group is TriOptima AB, which is regulated by the Swedish Financial Supervisory Authority. Responsibilities: Preparing for and running quarterly board and committee meetings for the regulated entity, including preparation of agenda and board materials and packs, taking minutes. Updating and maintaining statutory books and compliance for OSTTRA's UK subsidiaries, including overseeing Companies House filings and record keeping. Preparing and arranging execution of board and shareholder resolutions for OSTTRA subsidiaries, including to change officers, declare dividends, approve annual accounts, alter share capital, allot shares and amend articles. Running relevant board meetings. Assisting with management of local counsel and corporate service providers overseas to ensure appropriate subsidiary management, corporate and audit compliance and governance of OSTTRA's subsidiaries across EMEA and APAC. Assistance with completion of regulatory filings, arranging execution of documents Liaising with notaries, local counsel and corporate service providers overseas to assist with corporate subsidiary management, including preparing certificates and arranging for documents to be notarized and apostilled, legalized or consularised. Assisting with maintaining internal record keeping systems. What We're Looking For: At least 5years of experience as in-house corporate Lawyer England & Wales Qualified Lawyer - must Excellent company law and company secretarial knowledge, in particular in the areas of running boards and corporate governance and compliance - must. Professionalism and responsiveness required and ability to effectively communicate with people at all organisational levels of the company. Excellent organisational and project management skills needed to manage time well, prioritise effectively and handle multiple deadlines. Ability to react quickly and adjust priorities on short notice. Ability to operate autonomously while being a team player who brings a positive, enthusiastic attitude to the workplace and works collaboratively with other members of the team and with other colleagues. Computer Skills are preferred - Word, Excel, Adobe Acrobat, Outlook, Diligent. Fluent English Readiness to work one day per week from London office What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), LGLLGL202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 299825 Posted On: 2024-04-14 Location: London, United Kingdom
Location Exeter & Honiton (Lexus, Toyota and Mercedes Benz Vans) Region Devon - multi site Category Toyota - Exeter (STE) (Sales) Vacancy Type Permanent/Full Time Salary OTE £110,000 Job Summary The Driving Spirit Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are fortunate to count Toyota, Lexus and Mercedes Benz Vans, as among our Brands, and this General Manager role is focused on ensuring the Teams operate effectively in our dealerships across Exeter & Honiton. Your day The General Manager role is to will provide proactive operational support to our Teams at all levels and will be an active participant in delivering the strategic agenda and group financial budgets, through daily performance management. This includes: Promote and maintain positive people relations across the Group and adhere to HR guidelines/procedures. Ensure consistent brand compliance. Maintain 100% FCA compliance, as well as compliance with all other external bodies that Snows are partnered with i.e., VOSA. Accountable for ensuring Health and Safety is fully adhered to in all business areas and safe working practices are always promoted. Ensure Snows achieve Manufacturer Standards and maintain a strong working and professional relationship. Provide accurate and timely Group reporting. Manage and motivate all staff to ensure they are engaged with the business and our Customer needs. Instil Snows values and ensure they are always promoted. Safeguard the business best interests and ensure they come before any individual agendas. Uphold the business's image ensuring the franchises are always looking pristine. Compliance with all of Snows policies and procedures. Have you got what it takes? Proven experience at management level within private and commercial vehicle sales (manufacture experience with Mercedes vans beneficial but not essential). Able to plan, organise self and meet agreed work deadlines. Understand, coach others, manage Group compliance/policies. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Able to react positively to organisational and market changes. Good analytical, problem solving and planning skills. Fluent written and spoken English. PC, Microsoft, web literate. Full, clean driving licence. What is in it for you? Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 anniversaries. (Pro rata for part time employees). Birthday day off. Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures. Hours of Work Monday to Friday 08:30 - 18:00 Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion. Important Consent Note By clicking the "Submit Application" button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button. Thank you for applying to Snows.
Apr 18, 2024
Full time
Location Exeter & Honiton (Lexus, Toyota and Mercedes Benz Vans) Region Devon - multi site Category Toyota - Exeter (STE) (Sales) Vacancy Type Permanent/Full Time Salary OTE £110,000 Job Summary The Driving Spirit Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are fortunate to count Toyota, Lexus and Mercedes Benz Vans, as among our Brands, and this General Manager role is focused on ensuring the Teams operate effectively in our dealerships across Exeter & Honiton. Your day The General Manager role is to will provide proactive operational support to our Teams at all levels and will be an active participant in delivering the strategic agenda and group financial budgets, through daily performance management. This includes: Promote and maintain positive people relations across the Group and adhere to HR guidelines/procedures. Ensure consistent brand compliance. Maintain 100% FCA compliance, as well as compliance with all other external bodies that Snows are partnered with i.e., VOSA. Accountable for ensuring Health and Safety is fully adhered to in all business areas and safe working practices are always promoted. Ensure Snows achieve Manufacturer Standards and maintain a strong working and professional relationship. Provide accurate and timely Group reporting. Manage and motivate all staff to ensure they are engaged with the business and our Customer needs. Instil Snows values and ensure they are always promoted. Safeguard the business best interests and ensure they come before any individual agendas. Uphold the business's image ensuring the franchises are always looking pristine. Compliance with all of Snows policies and procedures. Have you got what it takes? Proven experience at management level within private and commercial vehicle sales (manufacture experience with Mercedes vans beneficial but not essential). Able to plan, organise self and meet agreed work deadlines. Understand, coach others, manage Group compliance/policies. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Able to react positively to organisational and market changes. Good analytical, problem solving and planning skills. Fluent written and spoken English. PC, Microsoft, web literate. Full, clean driving licence. What is in it for you? Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 anniversaries. (Pro rata for part time employees). Birthday day off. Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures. Hours of Work Monday to Friday 08:30 - 18:00 Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion. Important Consent Note By clicking the "Submit Application" button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button. Thank you for applying to Snows.
Trustee Administrator & Support to the CEO Our clients (who is a Christian charity) mission is to inspire and equip organisations to bring about ambitious and sustainable social change through their expertise in coaching, impact management and programme delivery. We're looking for an exemplary administrative and people-oriented person who will be supporting their CEO with their strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders. Important information Salary: from £30,000 dependent on experience Start date is end of April Hours: Full-time, Monday - Friday 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations - Hybrid (3 days a week in the office) Location: Hammersmith, London Benefits 28 days annual leave, plus bank holidays Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme Regular staff prayer meetings, conferences and retreats (one residential) Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes Person Specification At least two year's experience working in an administrative role working with senior leaders Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships Key Responsibilities Manage the Chief Executive's diary, optimising the efficient use of time and resources through effective planning and 'gate-keeping' in a relational style that represents the charity's values Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders. Governance Support Co-ordinate and attend Trustees' meetings, including arranging dates, preparing papers in advance, taking and sending out minutes Administrate the Investors', Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed Lead and contribute to regular team prayer meetings as an integral part of Resurgo's operation and for the success of its mission Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. For more information, Please call Leonie Thomas at Love Success Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
Apr 18, 2024
Full time
Trustee Administrator & Support to the CEO Our clients (who is a Christian charity) mission is to inspire and equip organisations to bring about ambitious and sustainable social change through their expertise in coaching, impact management and programme delivery. We're looking for an exemplary administrative and people-oriented person who will be supporting their CEO with their strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders. Important information Salary: from £30,000 dependent on experience Start date is end of April Hours: Full-time, Monday - Friday 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations - Hybrid (3 days a week in the office) Location: Hammersmith, London Benefits 28 days annual leave, plus bank holidays Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme Regular staff prayer meetings, conferences and retreats (one residential) Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes Person Specification At least two year's experience working in an administrative role working with senior leaders Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships Key Responsibilities Manage the Chief Executive's diary, optimising the efficient use of time and resources through effective planning and 'gate-keeping' in a relational style that represents the charity's values Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders. Governance Support Co-ordinate and attend Trustees' meetings, including arranging dates, preparing papers in advance, taking and sending out minutes Administrate the Investors', Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed Lead and contribute to regular team prayer meetings as an integral part of Resurgo's operation and for the success of its mission Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. For more information, Please call Leonie Thomas at Love Success Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
Are you a meticulous multitasker with a passion for the legal field? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities for growth? If so, my client would love to hear from you as a Legal Secretary at our prestigious solicitor's firm! As a Legal Secretary, you'll be at the heart of operations, providing essential administrative support to the team of talented solicitors. From drafting legal documents to managing client communications, your organisational skills and attention to detail will be the driving force behind our success. Other duties: - Answers phone calls and sets up meetings with clients and others - Assists partner/fee earner generally and as required- Takes and accurately records messages as necessary- Types accurately letters, e-mails, notes and memoranda- Familiarises with and uses the firm's dictation and software systems- Mails or sends all information to clients as required- Assists with all accounting and bookkeeping matters- Keeps a careful record of all bookkeeping transactions- Takes care of orders of office supplies and other materials- Demonstrates knowledge of legal services as required - Adheres to company policies and procedure; makes sure that other staff do as well- Coordinates the flow of information between departments or from clients- Schedules meetings and events as require- Makes copies of pertinent information and documents- Greets clients as they arrive at the business when necessary- Makes sure that clients' needs are fulfilled - Takes care of incoming and outgoing mail and e-mail - Conducts research as needed by any partner or relevant fee earner- Distributes information as required by management - Updates any client information as it changes- Acts upon any complaints by a client by notifying the relevant fee earner - Supervises any other clerical staff as required- Completes any paperwork on behalf of the company - Maintains a knowledge of new office equipment- Maintains social media as required- Manages any projects that need clerical work- Organises and assists with presentations or seminars if required - Archives and fillets files and documents- Keeps client files in good order- Preserves confidentiality as to clients- Preserves confidentiality as to the firm- Ensures that the work station provided is maintained in a good and tidy state What the client is looking for:- - Proven experience as a legal secretary or in a similar administrative role within the legal field- Looking for someone preferably with private client experience- Strong knowledge of legal terminology and procedures, with the ability to quickly learn and adapt to firm-specific practices.- Exceptional organisational skills and attention to detail, with the ability to prioritize tasks effectively in a deadline-driven environment- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and external contacts. Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Apr 18, 2024
Full time
Are you a meticulous multitasker with a passion for the legal field? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities for growth? If so, my client would love to hear from you as a Legal Secretary at our prestigious solicitor's firm! As a Legal Secretary, you'll be at the heart of operations, providing essential administrative support to the team of talented solicitors. From drafting legal documents to managing client communications, your organisational skills and attention to detail will be the driving force behind our success. Other duties: - Answers phone calls and sets up meetings with clients and others - Assists partner/fee earner generally and as required- Takes and accurately records messages as necessary- Types accurately letters, e-mails, notes and memoranda- Familiarises with and uses the firm's dictation and software systems- Mails or sends all information to clients as required- Assists with all accounting and bookkeeping matters- Keeps a careful record of all bookkeeping transactions- Takes care of orders of office supplies and other materials- Demonstrates knowledge of legal services as required - Adheres to company policies and procedure; makes sure that other staff do as well- Coordinates the flow of information between departments or from clients- Schedules meetings and events as require- Makes copies of pertinent information and documents- Greets clients as they arrive at the business when necessary- Makes sure that clients' needs are fulfilled - Takes care of incoming and outgoing mail and e-mail - Conducts research as needed by any partner or relevant fee earner- Distributes information as required by management - Updates any client information as it changes- Acts upon any complaints by a client by notifying the relevant fee earner - Supervises any other clerical staff as required- Completes any paperwork on behalf of the company - Maintains a knowledge of new office equipment- Maintains social media as required- Manages any projects that need clerical work- Organises and assists with presentations or seminars if required - Archives and fillets files and documents- Keeps client files in good order- Preserves confidentiality as to clients- Preserves confidentiality as to the firm- Ensures that the work station provided is maintained in a good and tidy state What the client is looking for:- - Proven experience as a legal secretary or in a similar administrative role within the legal field- Looking for someone preferably with private client experience- Strong knowledge of legal terminology and procedures, with the ability to quickly learn and adapt to firm-specific practices.- Exceptional organisational skills and attention to detail, with the ability to prioritize tasks effectively in a deadline-driven environment- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and external contacts. Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Strategic HR Actively contributes to a 'One HR' approach, by providing innovative ideas and input to the strategic direction, modernisation and ongoing improvement of the service, ensuring that all decisions and activities align with corporate and service priorities, plans and Acts as key member of the HR and OD Leadership Team, driving cultural change and new ways of working and representing and promoting the reputation of the service within the Leadership Facilitates change and innovation, building a working culture that encourages innovative, smart and collaborative Provides effective project leadership to cross-functional project teams to ensure that HR priority projects achieve desired outcomes. Strategic Relationship Management Works as a strategic partner with the business on all aspects of HR and Organisational Development, helping the directorate management team to focus on key business priorities and diagnose workforce-related challenges. Ensures an appropriate balance between business-specific and holistic needs, working with fellow HR managers and business partners to make sense of challenges that span directorate boundaries, and designing and implementing high quality Provides professional expertise to ensure that all HR solutions provided to the business by HR teams are seamlessly delivered and comply with policy, legislation and best practice; intervening to resolve issues where appropriate. If you are interested in this role please send your updated CV in the first instance.
Apr 18, 2024
Seasonal
Strategic HR Actively contributes to a 'One HR' approach, by providing innovative ideas and input to the strategic direction, modernisation and ongoing improvement of the service, ensuring that all decisions and activities align with corporate and service priorities, plans and Acts as key member of the HR and OD Leadership Team, driving cultural change and new ways of working and representing and promoting the reputation of the service within the Leadership Facilitates change and innovation, building a working culture that encourages innovative, smart and collaborative Provides effective project leadership to cross-functional project teams to ensure that HR priority projects achieve desired outcomes. Strategic Relationship Management Works as a strategic partner with the business on all aspects of HR and Organisational Development, helping the directorate management team to focus on key business priorities and diagnose workforce-related challenges. Ensures an appropriate balance between business-specific and holistic needs, working with fellow HR managers and business partners to make sense of challenges that span directorate boundaries, and designing and implementing high quality Provides professional expertise to ensure that all HR solutions provided to the business by HR teams are seamlessly delivered and comply with policy, legislation and best practice; intervening to resolve issues where appropriate. If you are interested in this role please send your updated CV in the first instance.
Salary c.£35,000 basic + £25,000 realistic commission (uncapped) Job Description: We are looking for a results-focused and tenacious individual with a passion for sales and account management to join our Core Account team. The ideal candidate will work well under pressure, be a problem-solver and be extremely comfortable communicating with clients, team members and management. As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms. Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings. You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business. You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts. Why you should apply: Full management of an existing book of business and the entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a Brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week. Skills and qualifications: Ability and desire to succeed in a high-pressure environment. Proactive, a 'go-getter' Enjoyment of relationship building and account management Ability to own a sales cycle from start to finish Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders Enjoys working autonomously Proven pitching / presentation skills Knowledge of Legal markets advantageous About us: Chambers and Partners is the world's leading legal rankings and insights intelligence company. For over 30 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally. The Chambers' research methodology is unrivalled in accuracy, depth and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent. Over the past 12 months, Chambers has embarked on a business transformation project, with the goal of building on its reputation as the gold standard in legal rankings and directories to develop a world class range of digital products and data analytics services. Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision ? is a world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists. We continue to invest and innovate to deliver data-led platforms, enabling law firms to provide the right services and in-house counsel to partner with the right firms. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.
Apr 18, 2024
Full time
Salary c.£35,000 basic + £25,000 realistic commission (uncapped) Job Description: We are looking for a results-focused and tenacious individual with a passion for sales and account management to join our Core Account team. The ideal candidate will work well under pressure, be a problem-solver and be extremely comfortable communicating with clients, team members and management. As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms. Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings. You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business. You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts. Why you should apply: Full management of an existing book of business and the entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a Brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week. Skills and qualifications: Ability and desire to succeed in a high-pressure environment. Proactive, a 'go-getter' Enjoyment of relationship building and account management Ability to own a sales cycle from start to finish Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders Enjoys working autonomously Proven pitching / presentation skills Knowledge of Legal markets advantageous About us: Chambers and Partners is the world's leading legal rankings and insights intelligence company. For over 30 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally. The Chambers' research methodology is unrivalled in accuracy, depth and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent. Over the past 12 months, Chambers has embarked on a business transformation project, with the goal of building on its reputation as the gold standard in legal rankings and directories to develop a world class range of digital products and data analytics services. Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision ? is a world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists. We continue to invest and innovate to deliver data-led platforms, enabling law firms to provide the right services and in-house counsel to partner with the right firms. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.
(Facilities) Site Manager Location: HMP Highdown (Sutton) Salaries starting from: 46,575.58 to 50,000 (DOE) Immediate Start We are seeking a dedicated individual to join our team at a HMP Highdown a category C male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Highdown runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Site Manager, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Site Manager with any combination of: - A passion for operational management and delivery of all aspects of facilities management services whilst building and developing a culture of positive relationships through delivering excellent customer service - Experience in building and maintaining collaborative and professional partnerships with senior Operations colleagues, up to Director level, whilst playing a full part as a member of the management team and achieving the corporate objectives - A recognised apprenticeship in a facilities/ building services trade, or have two years of recognised experience and specialist skills as a supervisor or manager in the facilities sector - Experience in planning, project management, financial planning and analysis and strong commercial and negotiation skills to oversee and work to budgets whilst managing change and people effectively - An understanding and experience of relevant health and safety requirements and knowledge of routine preventative maintenance; IOSH as a minimum - Recognised backgrounds in building senior site management teams, delivering high quality and valued services whilst complying with all company and local policies including the local security strategy whilst working within the site. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Apr 18, 2024
Full time
(Facilities) Site Manager Location: HMP Highdown (Sutton) Salaries starting from: 46,575.58 to 50,000 (DOE) Immediate Start We are seeking a dedicated individual to join our team at a HMP Highdown a category C male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Highdown runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Site Manager, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Site Manager with any combination of: - A passion for operational management and delivery of all aspects of facilities management services whilst building and developing a culture of positive relationships through delivering excellent customer service - Experience in building and maintaining collaborative and professional partnerships with senior Operations colleagues, up to Director level, whilst playing a full part as a member of the management team and achieving the corporate objectives - A recognised apprenticeship in a facilities/ building services trade, or have two years of recognised experience and specialist skills as a supervisor or manager in the facilities sector - Experience in planning, project management, financial planning and analysis and strong commercial and negotiation skills to oversee and work to budgets whilst managing change and people effectively - An understanding and experience of relevant health and safety requirements and knowledge of routine preventative maintenance; IOSH as a minimum - Recognised backgrounds in building senior site management teams, delivering high quality and valued services whilst complying with all company and local policies including the local security strategy whilst working within the site. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Spring 2026. As the programme unfolds, we will learn more. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Cambridge Institute for Sustainability Leadership
Cambridge, Cambridgeshire
Portfolio Director, Digital Learning Salary: £66,857 - £70,917 Vacancy Reference: EN41063 Closing Date: 28th April 2024 Are you an effective leader, motivated by impact and experienced in developing the commercial reach and impact of digital learning? Are you looking for a role within an inspiring, world-leading organisation and do you want to contribute to our mission to create a more sustainable economy? If you are, the University of Cambridge Institute for Sustainability Leadership (CISL) can offer you a unique opportunity to work with a global cohort of business leaders and the world's most influential organisations as they find effective and commercially relevant routes to address sustainability-related risks and opportunities in ways that accelerate the systemic changes needed for society and the environment. CISL is a globally influential institute within the University of Cambridge working on a mission to develop leadership and solutions towards a sustainable economy. The role We're looking for an exceptional individual to lead our Digital Learning Portfolio in fulfilling CISL's mission to activate leadership globally and at scale to transform economies for people, nature and climate. As well as broad insight into digital learning and sustainability in a commercial context, you will have the ability to engage and inspire a team of 20 individuals and manage a portfolio of high-quality digital learning products and services with an anticipated income of £4.2M next FY. You will have a proven track record of managing complex partnerships to realise the potential of our existing commercial partnerships and develop new collaborative relationships and manage service agreements to deliver CISL ambitious goals. Key skills and experience: • Experience of working in fields related to digital learning and/or sustainability in a commercial context and an understanding of how social and environmental issues relate to strategy, leadership and organisational risk and opportunity.• Experience in working with senior leaders from business, finance or the public sector and with other stakeholders that are directly relevant to sustainability.• Experience of convening, presenting to and facilitating discussions with senior corporate audiences.• Strong relationship/client management and communication skills, including the ability to present complex ideas clearly and concisely to senior audiences and to facilitate discussions and network with senior leaders.• Experience of learning product design and innovation, of developing and piloting new resources, and harnessing research and insight in ways that respond to client needs.• Experience of leading a team in accordance with a team strategy, business plan and resourcing plan, including line management of Director-level roles.• Experience of business and financial planning and reporting, and of growing income through scaling existing initiatives, and developing a commercial pipeline in response to client or market need.• Experience in engaging across a matrix/similar structure, building alignment, synergies and efficiencies of strategy and implementation across practice and services areas to optimise overall progress towards a common mission. • Strategy development and implementation skills. What you'll receive: • 41 days annual leave (inc bank holidays). • Working 37 hours per week - Hybrid /flexible working considered • Excellent benefits including a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family friendly policies along with many more. • Extensive development opportunities. This post is permanent, full-time and based on a hybrid working basis weekly and as needed in our award-winning Cambridge office. To apply, access full details of the vacancy including the Further Information document, please visit our job board via the 'Apply' button. If you have any questions about this vacancy or the application process, please contact the CISL Human Resources Team. Please quote reference EN41063 on your application and in any correspondence about this vacancy. We look forward to hearing from you!
Apr 18, 2024
Full time
Portfolio Director, Digital Learning Salary: £66,857 - £70,917 Vacancy Reference: EN41063 Closing Date: 28th April 2024 Are you an effective leader, motivated by impact and experienced in developing the commercial reach and impact of digital learning? Are you looking for a role within an inspiring, world-leading organisation and do you want to contribute to our mission to create a more sustainable economy? If you are, the University of Cambridge Institute for Sustainability Leadership (CISL) can offer you a unique opportunity to work with a global cohort of business leaders and the world's most influential organisations as they find effective and commercially relevant routes to address sustainability-related risks and opportunities in ways that accelerate the systemic changes needed for society and the environment. CISL is a globally influential institute within the University of Cambridge working on a mission to develop leadership and solutions towards a sustainable economy. The role We're looking for an exceptional individual to lead our Digital Learning Portfolio in fulfilling CISL's mission to activate leadership globally and at scale to transform economies for people, nature and climate. As well as broad insight into digital learning and sustainability in a commercial context, you will have the ability to engage and inspire a team of 20 individuals and manage a portfolio of high-quality digital learning products and services with an anticipated income of £4.2M next FY. You will have a proven track record of managing complex partnerships to realise the potential of our existing commercial partnerships and develop new collaborative relationships and manage service agreements to deliver CISL ambitious goals. Key skills and experience: • Experience of working in fields related to digital learning and/or sustainability in a commercial context and an understanding of how social and environmental issues relate to strategy, leadership and organisational risk and opportunity.• Experience in working with senior leaders from business, finance or the public sector and with other stakeholders that are directly relevant to sustainability.• Experience of convening, presenting to and facilitating discussions with senior corporate audiences.• Strong relationship/client management and communication skills, including the ability to present complex ideas clearly and concisely to senior audiences and to facilitate discussions and network with senior leaders.• Experience of learning product design and innovation, of developing and piloting new resources, and harnessing research and insight in ways that respond to client needs.• Experience of leading a team in accordance with a team strategy, business plan and resourcing plan, including line management of Director-level roles.• Experience of business and financial planning and reporting, and of growing income through scaling existing initiatives, and developing a commercial pipeline in response to client or market need.• Experience in engaging across a matrix/similar structure, building alignment, synergies and efficiencies of strategy and implementation across practice and services areas to optimise overall progress towards a common mission. • Strategy development and implementation skills. What you'll receive: • 41 days annual leave (inc bank holidays). • Working 37 hours per week - Hybrid /flexible working considered • Excellent benefits including a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family friendly policies along with many more. • Extensive development opportunities. This post is permanent, full-time and based on a hybrid working basis weekly and as needed in our award-winning Cambridge office. To apply, access full details of the vacancy including the Further Information document, please visit our job board via the 'Apply' button. If you have any questions about this vacancy or the application process, please contact the CISL Human Resources Team. Please quote reference EN41063 on your application and in any correspondence about this vacancy. We look forward to hearing from you!
End Date Wednesday 01 May 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Fiserv Commercial Manager SALARY: £93,908 - £118,420 (dependent on experience & location) LOCATIONS: Basildon / Birmingham / Bristol / London HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity Fiserv are one of our largest suppliers, and we're one of their largest clients in Europe. Their remit cuts across our Business & Commercial Banking, Consumer Lending and Corporate & Institutional Banking divisions as well as having a joint venture (JV) relationship with Merchant Services (Cardnet). This exciting new role covers two key aspects. Firstly, it will support the creation of one bank-wide executive line of management for Fiserv in LBG, from both a supplier and commercial perspective. The Commercial Manager will work with teams Group-wide to ensure a consolidated managerial approach is applied to all LBG activities with Fiserv. Secondly, you'll be responsible for ensuring standard processes, with respect to Fiserv vendor management, are adopted in Merchant Services. You'll own operational and commercial oversight of Fiserv s activities with LBG Cardnet both as a vendor and a JV partner. Working closely with the Cardnet leadership team to ensure growth, income, profit and outcome benefits are delivered as needed by Fiserv in line with our business strategy. You'll also lead in any renegotiations of various tariffs and commercial agreement Cardnet has with Fiserv. This is a varied and interesting role that involves working across product, technology, risk, compliance, operations, finance, procurement and supplier management. You ll have broad exposure across the Group to a number of senior partners and teams. Key Accountabilities: Creation and tracking of a bank wide P&L for Fiserv (including client side), development/implementation of an account management plan and strategy to maximise Fiserv s value to the bank Working with the supplier management teams, ensuring there is one joined up supplier management and business continuity plan for key activities and processes across the bank Ensuring accurate, regular and up to date reporting and dissemination to management of Fiserv s financial position and changes in that as evidenced by rating agencies etc Working as a point of escalation and channelling these through to the Accountable Executive and their delegate. Managing material operational incidents. Negotiation (and/or oversight) of contracts and other commercial terms Ensuring robust oversight of billing and invoicing Working with technology to ensure we continue to create strategic and technology optionality and resiliency/latency across all business units with respect to Fiserv as a technology partner Preparation of materials for quarterly meetings (bringing all of bank view) and other internal meetings. Working with operations to transition the best operational practices and cadences adopted in consumer to merchant business Why Lloyds Banking Group? We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need Excellent communication, interpersonal skills and partner management are key with significant experience of engaging and influencing a variety of partners, internally and externally to the organisation. Strong experience in managing large suppliers/vendors/procurement Demonstrable experience making high risk adjusted business decisions and recommendations P&L management and commercial negotiation Consistent track record of delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives, plus ability to deliver & commercialise investment projects. Strong problem-solving capabilities and an ability to translate the sophisticated into simple messages with experience of driving continuous improvements. Alongside these you ll have strong organisational, risk management, regulatory awareness and be collaborative in approach. And Any Experience Of These Would Be Really Useful Prior experience of managing Fiserv as a vendor Experience in either Merchant Services, Fintech & Card Acquiring or consumer lending domains where Fiserv operates About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours.Join us and grow with purpose! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
End Date Wednesday 01 May 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Fiserv Commercial Manager SALARY: £93,908 - £118,420 (dependent on experience & location) LOCATIONS: Basildon / Birmingham / Bristol / London HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity Fiserv are one of our largest suppliers, and we're one of their largest clients in Europe. Their remit cuts across our Business & Commercial Banking, Consumer Lending and Corporate & Institutional Banking divisions as well as having a joint venture (JV) relationship with Merchant Services (Cardnet). This exciting new role covers two key aspects. Firstly, it will support the creation of one bank-wide executive line of management for Fiserv in LBG, from both a supplier and commercial perspective. The Commercial Manager will work with teams Group-wide to ensure a consolidated managerial approach is applied to all LBG activities with Fiserv. Secondly, you'll be responsible for ensuring standard processes, with respect to Fiserv vendor management, are adopted in Merchant Services. You'll own operational and commercial oversight of Fiserv s activities with LBG Cardnet both as a vendor and a JV partner. Working closely with the Cardnet leadership team to ensure growth, income, profit and outcome benefits are delivered as needed by Fiserv in line with our business strategy. You'll also lead in any renegotiations of various tariffs and commercial agreement Cardnet has with Fiserv. This is a varied and interesting role that involves working across product, technology, risk, compliance, operations, finance, procurement and supplier management. You ll have broad exposure across the Group to a number of senior partners and teams. Key Accountabilities: Creation and tracking of a bank wide P&L for Fiserv (including client side), development/implementation of an account management plan and strategy to maximise Fiserv s value to the bank Working with the supplier management teams, ensuring there is one joined up supplier management and business continuity plan for key activities and processes across the bank Ensuring accurate, regular and up to date reporting and dissemination to management of Fiserv s financial position and changes in that as evidenced by rating agencies etc Working as a point of escalation and channelling these through to the Accountable Executive and their delegate. Managing material operational incidents. Negotiation (and/or oversight) of contracts and other commercial terms Ensuring robust oversight of billing and invoicing Working with technology to ensure we continue to create strategic and technology optionality and resiliency/latency across all business units with respect to Fiserv as a technology partner Preparation of materials for quarterly meetings (bringing all of bank view) and other internal meetings. Working with operations to transition the best operational practices and cadences adopted in consumer to merchant business Why Lloyds Banking Group? We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What You ll Need Excellent communication, interpersonal skills and partner management are key with significant experience of engaging and influencing a variety of partners, internally and externally to the organisation. Strong experience in managing large suppliers/vendors/procurement Demonstrable experience making high risk adjusted business decisions and recommendations P&L management and commercial negotiation Consistent track record of delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives, plus ability to deliver & commercialise investment projects. Strong problem-solving capabilities and an ability to translate the sophisticated into simple messages with experience of driving continuous improvements. Alongside these you ll have strong organisational, risk management, regulatory awareness and be collaborative in approach. And Any Experience Of These Would Be Really Useful Prior experience of managing Fiserv as a vendor Experience in either Merchant Services, Fintech & Card Acquiring or consumer lending domains where Fiserv operates About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours.Join us and grow with purpose! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Rent & Service Charge Specialist Title: Rent & Service Charge Specialist Contracts: Permanent, Full-Time Office Location: Sale Point, Manchester ( Our office in Sale Point, Manchester will be relocating to Old Trafford by June 2024) Persona: Agile (20-40% in office and 3-4 days working from home) Hours: 35 hours per week, Monday - Friday Salary: £28,045 per annum starting salary Role Profile.docx Closing date for completed applications: 30 th April 2024 at 11:59 pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Interviews to be held via Teams video call on: Tuesday 7 th May 2024. We currently have a new opportunity for a Rent and Service Charge Specialist to join our Service Charge team based in the North West which manages rent and service charges for over 10,000 homes. Working alongside another Specialist and a Service Charge Accountant, you will be responsible for: Providing a proactive and responsive service in relation to customer enquiries and complaints in relation to rent and service charges Reviewing relevant clauses in tenancy agreements and leases and ensuring rents are set accurately in line with regulations and government guidance Preparing procedure notes to agreed standard ensuring that these are reviewed regularly and are up to date As a Team you will deliver accurate and timely service charge estimates for all service charges and reconciliations after year end, monitoring actual performance of service charges against estimates and analysing variances and escalating issues where appropriate. To be successful in the role, you will have: Knowledge and understanding of legislation and statutory regulations regarding service charges Exceptional customer service skills with experience working in customer service environments, including responding to complaints and queries Strong excel and data analysis skills with experience of service charge applications and systems and using Open housing and Open accounts or equivalent finance system Excellent communication skills with the ability to deal with difficult conversations and work collaboratively with internal and external stakeholders Ability to manage varied workloads both independently and as part of a team Why work for L&Q? L&Q is Great Places to work certified (2023) and for the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. The successful candidate will have access to our full suite of benefits, which includes: Annual leave starting at 28 days and increasing to 31 days after 3 years continuous service Excellent Pension Scheme - double contribution up to 6% Generous non-contributory life Assurance An Employee Assistance Programme Recognition bonus scheme (spot awards) Strong family friendly policies A range of diverse networking groups to join, Kaleidoscope, Inspire & Spectrum Up to 21 hours per year to volunteer with the charity of your choice Commitment to Learning & Development If you are interested in the role and have the experience required, then apply without delay! As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
Apr 18, 2024
Full time
Rent & Service Charge Specialist Title: Rent & Service Charge Specialist Contracts: Permanent, Full-Time Office Location: Sale Point, Manchester ( Our office in Sale Point, Manchester will be relocating to Old Trafford by June 2024) Persona: Agile (20-40% in office and 3-4 days working from home) Hours: 35 hours per week, Monday - Friday Salary: £28,045 per annum starting salary Role Profile.docx Closing date for completed applications: 30 th April 2024 at 11:59 pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Interviews to be held via Teams video call on: Tuesday 7 th May 2024. We currently have a new opportunity for a Rent and Service Charge Specialist to join our Service Charge team based in the North West which manages rent and service charges for over 10,000 homes. Working alongside another Specialist and a Service Charge Accountant, you will be responsible for: Providing a proactive and responsive service in relation to customer enquiries and complaints in relation to rent and service charges Reviewing relevant clauses in tenancy agreements and leases and ensuring rents are set accurately in line with regulations and government guidance Preparing procedure notes to agreed standard ensuring that these are reviewed regularly and are up to date As a Team you will deliver accurate and timely service charge estimates for all service charges and reconciliations after year end, monitoring actual performance of service charges against estimates and analysing variances and escalating issues where appropriate. To be successful in the role, you will have: Knowledge and understanding of legislation and statutory regulations regarding service charges Exceptional customer service skills with experience working in customer service environments, including responding to complaints and queries Strong excel and data analysis skills with experience of service charge applications and systems and using Open housing and Open accounts or equivalent finance system Excellent communication skills with the ability to deal with difficult conversations and work collaboratively with internal and external stakeholders Ability to manage varied workloads both independently and as part of a team Why work for L&Q? L&Q is Great Places to work certified (2023) and for the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. The successful candidate will have access to our full suite of benefits, which includes: Annual leave starting at 28 days and increasing to 31 days after 3 years continuous service Excellent Pension Scheme - double contribution up to 6% Generous non-contributory life Assurance An Employee Assistance Programme Recognition bonus scheme (spot awards) Strong family friendly policies A range of diverse networking groups to join, Kaleidoscope, Inspire & Spectrum Up to 21 hours per year to volunteer with the charity of your choice Commitment to Learning & Development If you are interested in the role and have the experience required, then apply without delay! As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.