An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Mar 29, 2024
Full time
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Job description Ramage Transport Limited are looking for an experienced Workshop Service Advisor to join our existing workshop team. Based at our New York Way, Silverlink Workshop Office Responsibilities will include : Co-ordinating with our Transport Office, HGV drivers, Workshop technicians to effectively manage the scheduling of Driver Defects, Servicing, MOTS, Brake Tests, Wheel Retorques and Workshop Repair Requests. Ensuring all jobs booked through the workshop are completed in a timely manner. Downloading Service Sheets from third party contractors - Scania, MAN, PT Hire, Zenith, Cartwright and Hireco and maintaining all service records. Updating our Freeway Fleet Managment System Managing all service and MOT schedules, vehicle costing, purchase orders and parts requirements. Hours: Monday - Friday 9am - 5pm Alternate Saturdays 8am - 1pm Position Full time and Permanent If you would like to apply for the role please submit an up to date CV and a covering letter detailing your suitability for the role. Job Type: Full-time Schedule: Monday to Friday Weekend availability
Mar 28, 2024
Full time
Job description Ramage Transport Limited are looking for an experienced Workshop Service Advisor to join our existing workshop team. Based at our New York Way, Silverlink Workshop Office Responsibilities will include : Co-ordinating with our Transport Office, HGV drivers, Workshop technicians to effectively manage the scheduling of Driver Defects, Servicing, MOTS, Brake Tests, Wheel Retorques and Workshop Repair Requests. Ensuring all jobs booked through the workshop are completed in a timely manner. Downloading Service Sheets from third party contractors - Scania, MAN, PT Hire, Zenith, Cartwright and Hireco and maintaining all service records. Updating our Freeway Fleet Managment System Managing all service and MOT schedules, vehicle costing, purchase orders and parts requirements. Hours: Monday - Friday 9am - 5pm Alternate Saturdays 8am - 1pm Position Full time and Permanent If you would like to apply for the role please submit an up to date CV and a covering letter detailing your suitability for the role. Job Type: Full-time Schedule: Monday to Friday Weekend availability
Growing and exciting global brand are looking for an HR Advisor to join them at their Peterborough based distribution centre. This is a great role for someone who loves variety, being kept busy and is adaptable. The ideal candidate will already be working in a Logistics, Distribution or Manufacturing environment and have relevant HR experience at coordinator level, although personality and approach will be equally important! As HR Advisor you will: Acting as 1st point of contact for day-to-day queries from all stakeholders Supporting managers on low level disciplinary, grievance and attendance matters Maintaining the HR and payroll systems, inputting, reporting and auditing of data Creating a monthly HR KPI reports for the HR Manager Supporting with the administration of all HR processes Leading on delivery of our DEI Initiatives Supporting the delivery of training to colleagues Managing annual engagement survey process and in-year pulse surveys Be accountable for delivery of projects from the wider HR plan Co-ordinating the team of Administrators and Advisors; timely management of queries to the HR Inbox, scheduling meetings and escalating ER matters The right HR Advisor will need: Experience in supporting; Absence Management processes, Disciplinaries and Grievances Flexible working style with the ability to work under pressure and meet deadlines To work under pressure, juggling multiple conflicting priorities in a fast-paced environment Be able to work as part of a team as well as under your own initiative Ability to build relationships with stakeholders Awareness of and an interest in DEI Knowledge of employment law and GDPR Computer Literate MS Office Packages Excellent attention to detail The HR Advisor role comes with fantastic benefits: 25 days holiday plus bank holidays Excellent modern office building with onsite gym and Free onsite parking and EV Charging Birthday leave Enhanced Maternity, Adoption and Paternity Schemes Employee Assistance Programme Employee Discount scheme up to 40% off Access to Private Medical Care Hours of work: Flexible working hours with core hours between 10am and 4pm Primarily an onsite role but with potential for some hybrid working Early finishes on a Friday If this sounds like your next move, please apply now! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application.
Mar 28, 2024
Full time
Growing and exciting global brand are looking for an HR Advisor to join them at their Peterborough based distribution centre. This is a great role for someone who loves variety, being kept busy and is adaptable. The ideal candidate will already be working in a Logistics, Distribution or Manufacturing environment and have relevant HR experience at coordinator level, although personality and approach will be equally important! As HR Advisor you will: Acting as 1st point of contact for day-to-day queries from all stakeholders Supporting managers on low level disciplinary, grievance and attendance matters Maintaining the HR and payroll systems, inputting, reporting and auditing of data Creating a monthly HR KPI reports for the HR Manager Supporting with the administration of all HR processes Leading on delivery of our DEI Initiatives Supporting the delivery of training to colleagues Managing annual engagement survey process and in-year pulse surveys Be accountable for delivery of projects from the wider HR plan Co-ordinating the team of Administrators and Advisors; timely management of queries to the HR Inbox, scheduling meetings and escalating ER matters The right HR Advisor will need: Experience in supporting; Absence Management processes, Disciplinaries and Grievances Flexible working style with the ability to work under pressure and meet deadlines To work under pressure, juggling multiple conflicting priorities in a fast-paced environment Be able to work as part of a team as well as under your own initiative Ability to build relationships with stakeholders Awareness of and an interest in DEI Knowledge of employment law and GDPR Computer Literate MS Office Packages Excellent attention to detail The HR Advisor role comes with fantastic benefits: 25 days holiday plus bank holidays Excellent modern office building with onsite gym and Free onsite parking and EV Charging Birthday leave Enhanced Maternity, Adoption and Paternity Schemes Employee Assistance Programme Employee Discount scheme up to 40% off Access to Private Medical Care Hours of work: Flexible working hours with core hours between 10am and 4pm Primarily an onsite role but with potential for some hybrid working Early finishes on a Friday If this sounds like your next move, please apply now! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application.
Patient Care Advisor Team Leader , Band 4 To manage and monitor a team of specialist patient care advisors: enabling them to support patients through choice pathway to book outpatient services and Emergency GP Admissions; discussing with them choice options within NCIC ensuring patients are seen within NHS waiting time targets in an informed and courteous manner. This involves capacity and demand scheduling analysing, identifying and setting up extra clinics where needed to meet the outpatient waiting time targets. Responsible for Management and scheduling of all areas attached to this team Location: Carlisle Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension. Proposed start date: ASAP Pay Rates: Up to £13.20 per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Skills Knowledge and experience Experience in the managing of NHS waiting lists, clinical and administrative booking processes Patient Administration Training including Patient Management Information, Out Patient Booking and Audit trail. Knowledge, understanding and skills to run the Trust s outpatient booking services as required. Knowledge of Medical Terminology, Anatomy and Medical Abbreviations acquired through Training and Experience. Excellent information technology and keyboard skills acquired through experience, ECDL and/or formal qualifications in order to operate Patient Administration Systems, VIP phone system, local databases, software, Internet and E-mail. Excellent communication skills, both written and verbal. Ability to plan and organise own workload Good personal judgment skills in order to recognise situations faced each day (such as what to do when a patient cannot be booked an appointment within trust waiting time targets), and to identify appropriate course of action. Ability to work under pressure and deal with non-routine situations DUTIES AND RESPONSIBILITIES OF THE POST To Manage the Patient Engagement Portal To manage rescheduling and cancellation requests within the PEP portal. To provide an accessible, responsive patient focused service that reacts quickly to their identified need, and act as a point of contact for the patient throughout the process. To provide a first line Supervisory service taking calls and liaising with distressed or anxious patients and carers, including those wishing to make complaints about the service. Answering basic Clinical queries from patients and giving advice, such as where to obtain test results, who the patient needs to speak to. Or other departments they have been referred onto as a result of their initial appointment. To support and provide patients and staff with a wide range of information, i.e. hospital visiting hours, parking, directions to hospitals, what patients should bring with them to clinic (medications, urine samples, etc.) Provide a responsive Emergency GP Bed Referral Service by taking accurate patient clinical information and medical condition details, inputting them onto Operation Access Database, forwarding e mail and faxed details to A&E, Bed manager and Medical Records on relevant Trust site ready for emergency admission. To arrange Transport for patients when necessary. Ability to demonstrate an understanding of issues relating to confidentiality when dealing with sensitive issues. Responsible for organising own workload and planning of team s day to day work, prioritising and delegating work as necessary to team, working under pressure and dealing with non-routine situations, to meet NHS target deadlines. To analyse information relating to clinic capacity and demand within outpatient Services to meet NHS waiting time targets, using this information to make judgements where there is a range of options to resolve the situation, e.g. arranging extra clinics, overbooking clinics,resolving any clinic capacity problems highlighted by the team. Meets with Operational Services Managers to discuss and plan necessary capacity needed to meet NHS targets. Responsible for planning and organising the setup of any additional clinics needed. Requesting the appropriate staffing and rooms i.e.x-ray departments, out-patients sisters, ECG, technicians, receptionists, secretaries and consultants. Notifying the various Medical Records Departments to arrange the transfer of medical files between the originating sites, in line with Caldicott rules. Setting up complex clinic profiles on patient administration system which demands intense concentration for prolonged periods due to the quantity and timescales needed. These are often changed at short notice, requiring adjustment more than once, if problems arise. eg. Staff not being available at short notice, Consultants cancelling due to study leave, annual leave, etc. To act as the expert and to advise/help team members with problems and queries on these changes, this will result in daily interruptions. To escalate any changes to clinics received from clinicians without six weeks notice where patients are going to breach waiting times or patient care will be affected. To be constantly checking that all available capacity is used on clinics for TWR. If appointments have been cancelled, that the next patient due as appointment is contacted, usually by telephone, to offer them the choice of that appointment. Then notifying the relevant departments that the Medical File and any other relevant information are on site for the appointment. To use own judgment and experience to move patients from one consultant to another, within specialty to avoid breaches. These decisions have to be made quickly often without supervision. To be on hand to answer any queries the Urgent Referral Officer may have. To provide Clinicians and Managers with information including statistics when required. The statistics would relate to amount of new patients waiting, and clinic capacity to see these patients, the gathering of this information is constant and requires intense concentration. Also to gather statistics relating to capacity for review patients.
Mar 28, 2024
Full time
Patient Care Advisor Team Leader , Band 4 To manage and monitor a team of specialist patient care advisors: enabling them to support patients through choice pathway to book outpatient services and Emergency GP Admissions; discussing with them choice options within NCIC ensuring patients are seen within NHS waiting time targets in an informed and courteous manner. This involves capacity and demand scheduling analysing, identifying and setting up extra clinics where needed to meet the outpatient waiting time targets. Responsible for Management and scheduling of all areas attached to this team Location: Carlisle Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension. Proposed start date: ASAP Pay Rates: Up to £13.20 per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Skills Knowledge and experience Experience in the managing of NHS waiting lists, clinical and administrative booking processes Patient Administration Training including Patient Management Information, Out Patient Booking and Audit trail. Knowledge, understanding and skills to run the Trust s outpatient booking services as required. Knowledge of Medical Terminology, Anatomy and Medical Abbreviations acquired through Training and Experience. Excellent information technology and keyboard skills acquired through experience, ECDL and/or formal qualifications in order to operate Patient Administration Systems, VIP phone system, local databases, software, Internet and E-mail. Excellent communication skills, both written and verbal. Ability to plan and organise own workload Good personal judgment skills in order to recognise situations faced each day (such as what to do when a patient cannot be booked an appointment within trust waiting time targets), and to identify appropriate course of action. Ability to work under pressure and deal with non-routine situations DUTIES AND RESPONSIBILITIES OF THE POST To Manage the Patient Engagement Portal To manage rescheduling and cancellation requests within the PEP portal. To provide an accessible, responsive patient focused service that reacts quickly to their identified need, and act as a point of contact for the patient throughout the process. To provide a first line Supervisory service taking calls and liaising with distressed or anxious patients and carers, including those wishing to make complaints about the service. Answering basic Clinical queries from patients and giving advice, such as where to obtain test results, who the patient needs to speak to. Or other departments they have been referred onto as a result of their initial appointment. To support and provide patients and staff with a wide range of information, i.e. hospital visiting hours, parking, directions to hospitals, what patients should bring with them to clinic (medications, urine samples, etc.) Provide a responsive Emergency GP Bed Referral Service by taking accurate patient clinical information and medical condition details, inputting them onto Operation Access Database, forwarding e mail and faxed details to A&E, Bed manager and Medical Records on relevant Trust site ready for emergency admission. To arrange Transport for patients when necessary. Ability to demonstrate an understanding of issues relating to confidentiality when dealing with sensitive issues. Responsible for organising own workload and planning of team s day to day work, prioritising and delegating work as necessary to team, working under pressure and dealing with non-routine situations, to meet NHS target deadlines. To analyse information relating to clinic capacity and demand within outpatient Services to meet NHS waiting time targets, using this information to make judgements where there is a range of options to resolve the situation, e.g. arranging extra clinics, overbooking clinics,resolving any clinic capacity problems highlighted by the team. Meets with Operational Services Managers to discuss and plan necessary capacity needed to meet NHS targets. Responsible for planning and organising the setup of any additional clinics needed. Requesting the appropriate staffing and rooms i.e.x-ray departments, out-patients sisters, ECG, technicians, receptionists, secretaries and consultants. Notifying the various Medical Records Departments to arrange the transfer of medical files between the originating sites, in line with Caldicott rules. Setting up complex clinic profiles on patient administration system which demands intense concentration for prolonged periods due to the quantity and timescales needed. These are often changed at short notice, requiring adjustment more than once, if problems arise. eg. Staff not being available at short notice, Consultants cancelling due to study leave, annual leave, etc. To act as the expert and to advise/help team members with problems and queries on these changes, this will result in daily interruptions. To escalate any changes to clinics received from clinicians without six weeks notice where patients are going to breach waiting times or patient care will be affected. To be constantly checking that all available capacity is used on clinics for TWR. If appointments have been cancelled, that the next patient due as appointment is contacted, usually by telephone, to offer them the choice of that appointment. Then notifying the relevant departments that the Medical File and any other relevant information are on site for the appointment. To use own judgment and experience to move patients from one consultant to another, within specialty to avoid breaches. These decisions have to be made quickly often without supervision. To be on hand to answer any queries the Urgent Referral Officer may have. To provide Clinicians and Managers with information including statistics when required. The statistics would relate to amount of new patients waiting, and clinic capacity to see these patients, the gathering of this information is constant and requires intense concentration. Also to gather statistics relating to capacity for review patients.
Customer Service Advisor Job Type: Full-time, Permanent Salary: £22,000 per annum increasing to £24,000 after 6 months Hours: Monday to Friday, 7am to 6pm (8 hours) on a rota basis. 1 in 5 Saturdays - 8am-12pm Location: Runcorn office based A amazing opportunity to deliver exceptional customer service to both internal and external clients, utilizing effective phone skills, technical expertise, and request management. Collaborate with engineers to facilitate seamless operations and ensure accurate job completion for invoicing. Responsibilities: Handle incoming customer calls and emails to create or discuss work orders. Diagnose and allocate faults efficiently to the appropriate engineer or contract manager. Meet customer service level agreements (SLAs) for timely response to reactive jobs. Maintain accurate technical records to support first-time fixes. Provide regular updates to customers, keeping records of all communications. Coordinate with engineers to optimize job completion. Close jobs accurately for invoicing and create new work orders as needed. Collaborate professionally with cross-functional teams for technical support. Log compliments, complaints, and concerns for prompt resolution. Adhere to rotating shift patterns between 7 am - 6 pm (core hours: 8:30 am - 5 pm) with occasional Saturday shifts from 8 am - 12 pm. As the customer service operator you will have: Strong customer service skills. Proficient in data entry, phone etiquette, general administration, and computer literacy. Demonstrated empathy. Excellent time management and punctuality. Desirable Experience: Previous helpdesk experience. Complaints handling experience. Scheduling experience. Background in electrical/plumbing businesses. Benefits: Holidays: 20 Days (Holiday purchasing options available) Bonus: Team Performance based Great team spirit within the business This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 28, 2024
Full time
Customer Service Advisor Job Type: Full-time, Permanent Salary: £22,000 per annum increasing to £24,000 after 6 months Hours: Monday to Friday, 7am to 6pm (8 hours) on a rota basis. 1 in 5 Saturdays - 8am-12pm Location: Runcorn office based A amazing opportunity to deliver exceptional customer service to both internal and external clients, utilizing effective phone skills, technical expertise, and request management. Collaborate with engineers to facilitate seamless operations and ensure accurate job completion for invoicing. Responsibilities: Handle incoming customer calls and emails to create or discuss work orders. Diagnose and allocate faults efficiently to the appropriate engineer or contract manager. Meet customer service level agreements (SLAs) for timely response to reactive jobs. Maintain accurate technical records to support first-time fixes. Provide regular updates to customers, keeping records of all communications. Coordinate with engineers to optimize job completion. Close jobs accurately for invoicing and create new work orders as needed. Collaborate professionally with cross-functional teams for technical support. Log compliments, complaints, and concerns for prompt resolution. Adhere to rotating shift patterns between 7 am - 6 pm (core hours: 8:30 am - 5 pm) with occasional Saturday shifts from 8 am - 12 pm. As the customer service operator you will have: Strong customer service skills. Proficient in data entry, phone etiquette, general administration, and computer literacy. Demonstrated empathy. Excellent time management and punctuality. Desirable Experience: Previous helpdesk experience. Complaints handling experience. Scheduling experience. Background in electrical/plumbing businesses. Benefits: Holidays: 20 Days (Holiday purchasing options available) Bonus: Team Performance based Great team spirit within the business This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
HR Advisor Start: Asap. Salary: 30,000- 35,000. Location: Stroud, Gloucestershire, this role is fully office based Hours: Monday-Friday 37.5 hours per week. Our client based in Stroud have a fantastic opportunity for a HR Advisor to join their team! This role is on-going but for the right candidate a permanent position may be offered. The ideal candidate will have previous experience in a similar role, the ability to demonstrate excellent communication skills and have a passion to drive and implement positive change! Due to the nature of the role, this role will be fully office based. Main responsibilities (include but not limited to): Provide HR support & guidance to employees & management across various functional areas/ departments. Support with all aspects on recruitment- job postings, screening candidates, scheduling interviews. Onboarding new starters- right to work checks, issue employment contracts, arrange inductions & start dates. Support with probation's/performance/ absent management. Note/ minute taking. Company compliance. Employee relations. Support with implementing & issue any company policy changes/ documentations. Support with health and safety and occupational health. General administrative support. Candidate attributes: Previous experience within a similar role essential. CIPD qualified desirable. Excellent verbal and written communication skills. IT literate. Passion to drive and implement positive change. Can work well under pressure. Can manage your own workload. The ability to work towards department deadlines. The ability to work independently and within a team. If you are interested in this role and would like to be contacted, please apply! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Seasonal
HR Advisor Start: Asap. Salary: 30,000- 35,000. Location: Stroud, Gloucestershire, this role is fully office based Hours: Monday-Friday 37.5 hours per week. Our client based in Stroud have a fantastic opportunity for a HR Advisor to join their team! This role is on-going but for the right candidate a permanent position may be offered. The ideal candidate will have previous experience in a similar role, the ability to demonstrate excellent communication skills and have a passion to drive and implement positive change! Due to the nature of the role, this role will be fully office based. Main responsibilities (include but not limited to): Provide HR support & guidance to employees & management across various functional areas/ departments. Support with all aspects on recruitment- job postings, screening candidates, scheduling interviews. Onboarding new starters- right to work checks, issue employment contracts, arrange inductions & start dates. Support with probation's/performance/ absent management. Note/ minute taking. Company compliance. Employee relations. Support with implementing & issue any company policy changes/ documentations. Support with health and safety and occupational health. General administrative support. Candidate attributes: Previous experience within a similar role essential. CIPD qualified desirable. Excellent verbal and written communication skills. IT literate. Passion to drive and implement positive change. Can work well under pressure. Can manage your own workload. The ability to work towards department deadlines. The ability to work independently and within a team. If you are interested in this role and would like to be contacted, please apply! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Vanta Staffing Limited
High Wycombe, Buckinghamshire
Vanta Staffing High Wycombe are searching for a Service Advisor for a prestige garage in the High Wycombe area. You must have a full UK driving licence, held for at least 2 years. Experience is desirable but not essential as service knowledge and on the job training is offered. Monday - Friday (occasional Saturday required 8am - 1pm, max 4 per year) 8am - 5.30pm GBP25,000 - GBP26,000 Holiday allowance to increase after 3 years service. The key skills required of the Service Advisor are: Excellent Communication skills with customers and other colleagues. A friendly, patient and reassuring manner. Have good organisational skills and be capable of multi-tasking. Excellent administrations skills with a high attention to detail. Ability to work on own initiative but also as a respectful team player. Computer literate including use of Microsoft Office. Be reliable. The responsibilities of the Service Advisor are: Building and maintaining strong relationships with customers, ensuring every customer is greeted in a welcoming and friendly manner. Answering incoming calls and online bookings and scheduling service, repair and MOT appointments as required. Paying careful attention to symptoms and what work/services will be needed both at point of booking and when vehicles arrive for work. Dealing with courtesy car bookings. Supporting the Service Manager in the planning and scheduling of work to workshop technicians, including preparing workflow plans for future work. Calling/emailing part suppliers and ordering parts as required. Ensuring customers are kept well informed of progress with their vehicle, keeping the trust and confidence whilst their vehicle is with us. Supporting the Service Manager in tracking jobs in progress through the workshops including strong communication with technicians and customers. Preparing invoices, finalising preparations to the customer car after work is complete including ensuring the car has been washed and sanitised. Supporting the use of CRM systems to drive new business and ensure existing customers continue to have up to date communication. Helping to ensure stock levels are accurate. Other duties as and when is required within the service reception and showroom.
Mar 27, 2024
Full time
Vanta Staffing High Wycombe are searching for a Service Advisor for a prestige garage in the High Wycombe area. You must have a full UK driving licence, held for at least 2 years. Experience is desirable but not essential as service knowledge and on the job training is offered. Monday - Friday (occasional Saturday required 8am - 1pm, max 4 per year) 8am - 5.30pm GBP25,000 - GBP26,000 Holiday allowance to increase after 3 years service. The key skills required of the Service Advisor are: Excellent Communication skills with customers and other colleagues. A friendly, patient and reassuring manner. Have good organisational skills and be capable of multi-tasking. Excellent administrations skills with a high attention to detail. Ability to work on own initiative but also as a respectful team player. Computer literate including use of Microsoft Office. Be reliable. The responsibilities of the Service Advisor are: Building and maintaining strong relationships with customers, ensuring every customer is greeted in a welcoming and friendly manner. Answering incoming calls and online bookings and scheduling service, repair and MOT appointments as required. Paying careful attention to symptoms and what work/services will be needed both at point of booking and when vehicles arrive for work. Dealing with courtesy car bookings. Supporting the Service Manager in the planning and scheduling of work to workshop technicians, including preparing workflow plans for future work. Calling/emailing part suppliers and ordering parts as required. Ensuring customers are kept well informed of progress with their vehicle, keeping the trust and confidence whilst their vehicle is with us. Supporting the Service Manager in tracking jobs in progress through the workshops including strong communication with technicians and customers. Preparing invoices, finalising preparations to the customer car after work is complete including ensuring the car has been washed and sanitised. Supporting the use of CRM systems to drive new business and ensure existing customers continue to have up to date communication. Helping to ensure stock levels are accurate. Other duties as and when is required within the service reception and showroom.
We have a fantastic opportunity for a customer focused individual to join a very successful, growing company If you are Customer Service Advisor with previous experience in a similar role Professional and approachable, with a flexible 'can always do' attitude would love to hear from you. Job Title - Customer Service Advisor Length - Permanent Salary - 21,000 - 23,000 DOE Location - Crawley - Office based / Free Parking DESCRIPTION . Responsibilities will include but are not limited to. Customer Service, responding to emails, telephone calls, and face to face queries. Booking, rescheduling, and cancelling orders. Managing the full process of incoming and outgoing deliveries PROFILE To be considered for this role, you must: Have previous experience within a similar role at the same level. Excellent communication and organisational skills Able to work with minimum supervision. Be confident with all MS Office packages Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Mar 27, 2024
Full time
We have a fantastic opportunity for a customer focused individual to join a very successful, growing company If you are Customer Service Advisor with previous experience in a similar role Professional and approachable, with a flexible 'can always do' attitude would love to hear from you. Job Title - Customer Service Advisor Length - Permanent Salary - 21,000 - 23,000 DOE Location - Crawley - Office based / Free Parking DESCRIPTION . Responsibilities will include but are not limited to. Customer Service, responding to emails, telephone calls, and face to face queries. Booking, rescheduling, and cancelling orders. Managing the full process of incoming and outgoing deliveries PROFILE To be considered for this role, you must: Have previous experience within a similar role at the same level. Excellent communication and organisational skills Able to work with minimum supervision. Be confident with all MS Office packages Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Our Client in Peterborough is looking for a Service Advisor to join their team. As a Service Advisor, you will be: -Taking receipt of vehicles -Advising customers in person or by telephone -Making initial diagnoses -Writing orders for repair work -Monitoring the repair process -Taking receipt of repaired vehicles and handing them over to customers. -Actively selling after-sales services in a customer-oriented manner. -Ensuring the workshop is working to full capacity by effectively scheduling customer orders. -Mediating between the spare parts warehouse, workshop, and customers as well as sales and accounts. ROTATING SHIFTS 07:00-16:00 / 08:00-17:00 / 09:00-18:00 1 IN 3 SATURDAYS 08:00-12:00 (paid as overtime) 26k plus 4k OTE bonus Skills and Experience Required for the Job: -Previous experience in a customer service environment. -Adaptable -Excellent communication skills, with the ability to communicate at all levels. -Technician knowledge would be advantageous. If you are interested, please apply with your up-to-date CV today!
Mar 27, 2024
Full time
Our Client in Peterborough is looking for a Service Advisor to join their team. As a Service Advisor, you will be: -Taking receipt of vehicles -Advising customers in person or by telephone -Making initial diagnoses -Writing orders for repair work -Monitoring the repair process -Taking receipt of repaired vehicles and handing them over to customers. -Actively selling after-sales services in a customer-oriented manner. -Ensuring the workshop is working to full capacity by effectively scheduling customer orders. -Mediating between the spare parts warehouse, workshop, and customers as well as sales and accounts. ROTATING SHIFTS 07:00-16:00 / 08:00-17:00 / 09:00-18:00 1 IN 3 SATURDAYS 08:00-12:00 (paid as overtime) 26k plus 4k OTE bonus Skills and Experience Required for the Job: -Previous experience in a customer service environment. -Adaptable -Excellent communication skills, with the ability to communicate at all levels. -Technician knowledge would be advantageous. If you are interested, please apply with your up-to-date CV today!
New Homes Sales Advisor - Elevate Your Career in Chelmsford! Location: Chelmsford, Essex Salary: 25,000 - 27,000 p/y + Lucrative Commission (OTE 45,000+) About The Role Join a dynamic team as a New Homes Sales Advisor in the Site Sales Office in Chelmsford, where you'll embark on a journey of building new relationships and sourcing opportunities to win new business for a nationally renowned Real Estate company! You'll have the chance to make a difference by working directly on a new build site, organising & conducting viewings, and nurturing your pipeline to increase sales. Responsibilities Operating from the New Homes Sales office located in Chelmsford. Thoroughly registering clients to understand their purchasing requirements. Scheduling and conducting property viewings for potential buyers. Facilitating negotiations between developers and buyers to secure offers. Collaborating with team members to consistently deliver successful outcomes and uphold service excellence. Actively engaging and networking within the local community to build a strong reputation. Drafting contracts and terms to finalise sales agreements. Utilising various channels to advertise properties effectively. Referring relevant business to internal resources as necessary. Adhering to company standards and protocols in all operations. Maximising the functionality of the company's CRM system for streamlined workflow management. Skills and Experience At least 2 years' previous New Homes or Property Sales experience. Able to work as part of a team, supporting other team members and recognising the work of others. Articulate, professional and well accustomed to a client facing role. Up to date knowledge of legislation regarding property sales. Sharp, enthusiastic, and accountable Full UK Driving License. Access to you own car. Hours Of Work Monday - Friday 9am - 5pm Occasional Saturday working Benefits Lucrative Commission Structure! Company Mobile and Laptop Career progression opportunities 28 days Annual Leave Company Pension Employee Assistance Programme Chance to work for a company where your hard work is recognised and rewarded. If you're ready to embark on a rewarding career advancement and contribute to the renowned New Homes department, we invite you to apply!
Mar 27, 2024
Full time
New Homes Sales Advisor - Elevate Your Career in Chelmsford! Location: Chelmsford, Essex Salary: 25,000 - 27,000 p/y + Lucrative Commission (OTE 45,000+) About The Role Join a dynamic team as a New Homes Sales Advisor in the Site Sales Office in Chelmsford, where you'll embark on a journey of building new relationships and sourcing opportunities to win new business for a nationally renowned Real Estate company! You'll have the chance to make a difference by working directly on a new build site, organising & conducting viewings, and nurturing your pipeline to increase sales. Responsibilities Operating from the New Homes Sales office located in Chelmsford. Thoroughly registering clients to understand their purchasing requirements. Scheduling and conducting property viewings for potential buyers. Facilitating negotiations between developers and buyers to secure offers. Collaborating with team members to consistently deliver successful outcomes and uphold service excellence. Actively engaging and networking within the local community to build a strong reputation. Drafting contracts and terms to finalise sales agreements. Utilising various channels to advertise properties effectively. Referring relevant business to internal resources as necessary. Adhering to company standards and protocols in all operations. Maximising the functionality of the company's CRM system for streamlined workflow management. Skills and Experience At least 2 years' previous New Homes or Property Sales experience. Able to work as part of a team, supporting other team members and recognising the work of others. Articulate, professional and well accustomed to a client facing role. Up to date knowledge of legislation regarding property sales. Sharp, enthusiastic, and accountable Full UK Driving License. Access to you own car. Hours Of Work Monday - Friday 9am - 5pm Occasional Saturday working Benefits Lucrative Commission Structure! Company Mobile and Laptop Career progression opportunities 28 days Annual Leave Company Pension Employee Assistance Programme Chance to work for a company where your hard work is recognised and rewarded. If you're ready to embark on a rewarding career advancement and contribute to the renowned New Homes department, we invite you to apply!
HR Advisor -Stroud (parking available) -£30-35k Flexi start times My client, a highly regarded global manufacturing organisation are seeking a HR Advisor to join their team. This is an exciting opportunity to work within a forward-thinking organisation within a pivotal role and a fast-paced environment. Responsibilities Provide HR support & guidance to employees & management across various functional areas/ departments. Employee relations. Support with all aspects on recruitment- job postings, screening candidates, scheduling interviews. Onboarding new starters-right to work checks, issue employment contracts, arrange inductions & start dates. Support with probation's/performance/ absent management. Company compliance. Support with implementing & issue any company policy changes/ documentations. Support with health and safety and occupational health. General administrative support. Requirements Previous HR advisor experience, ideally within employee relations/employment law Excellent communication skills, friendly and approachable Ability to communicate at all levels Ideally be CIPD qualified (level 3+) Good IT skills with Microsoft proficiency Ability to prioritise your workload to meet deadlines Ability to work well under pressure Be self motivated with ability to take ownership of workload If this role sounds of interest to you, apply today to (url removed) today RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
Mar 26, 2024
Full time
HR Advisor -Stroud (parking available) -£30-35k Flexi start times My client, a highly regarded global manufacturing organisation are seeking a HR Advisor to join their team. This is an exciting opportunity to work within a forward-thinking organisation within a pivotal role and a fast-paced environment. Responsibilities Provide HR support & guidance to employees & management across various functional areas/ departments. Employee relations. Support with all aspects on recruitment- job postings, screening candidates, scheduling interviews. Onboarding new starters-right to work checks, issue employment contracts, arrange inductions & start dates. Support with probation's/performance/ absent management. Company compliance. Support with implementing & issue any company policy changes/ documentations. Support with health and safety and occupational health. General administrative support. Requirements Previous HR advisor experience, ideally within employee relations/employment law Excellent communication skills, friendly and approachable Ability to communicate at all levels Ideally be CIPD qualified (level 3+) Good IT skills with Microsoft proficiency Ability to prioritise your workload to meet deadlines Ability to work well under pressure Be self motivated with ability to take ownership of workload If this role sounds of interest to you, apply today to (url removed) today RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
We are working with an independent and growing business based in Reigate, who are looking for a Service Advisor to join their team. Your main objective is to ensure that customers receive a friendly and professional service at all times. As specialists in their field, they are incredibly busy - with continuous repeat business, they are able to offer long-term stability to their staff. Duties: Listening and documenting customers queries and ensuring this information is passed to Technicians Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work Providing the best service and cost quotes to customers, providing less expensive alternatives when possible Answering questions about service outcomes Scheduling appointments Estimating repair costs Your Experience: A friendly and professional communicator Enjoy building a rapport with customers and internal staff members Confident with face to face and telephone communication Excellent attention to detail If you are looking to join a growing and independent business, this could be the company for you, so don't delay and send your details to us. Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 26, 2024
Full time
We are working with an independent and growing business based in Reigate, who are looking for a Service Advisor to join their team. Your main objective is to ensure that customers receive a friendly and professional service at all times. As specialists in their field, they are incredibly busy - with continuous repeat business, they are able to offer long-term stability to their staff. Duties: Listening and documenting customers queries and ensuring this information is passed to Technicians Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work Providing the best service and cost quotes to customers, providing less expensive alternatives when possible Answering questions about service outcomes Scheduling appointments Estimating repair costs Your Experience: A friendly and professional communicator Enjoy building a rapport with customers and internal staff members Confident with face to face and telephone communication Excellent attention to detail If you are looking to join a growing and independent business, this could be the company for you, so don't delay and send your details to us. Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Recruitment Coordinator This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment or HR role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook
Mar 25, 2024
Full time
Recruitment Coordinator This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment or HR role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook
HR Advisor Maidstone 19.41/hr Full time: 37/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a HR Advisor in the Maidstone are. 3 - 6 contract. The role will work within the HR Shared Service function providing an excellent service to Swale and Maidstone Borough Councils. The post holder will work within a busy HR team providing professional advice and guidance to managers and staff throughout the organisation predominantly on recruitment and sickness absence. The post holder will be expected to be able to work flexibly and prioritise appropriately, to be successful in the position. To be a point of contact to line managers for recruitment and selection, including attendance on interview panels. To ensure the recruitment process is carried out in an efficient and effective manner adhering to timescales, budgets and scheduling requirements and reviewing how they can be improved to meet customer needs. Providing advice to support managers and the HR Admin team with successful recruitment campaigns and appointment of staff. To liaise with external agencies (Recruitment Agencies/Recruitment Marketing/Home Office) ensuring that we receive maximum co-operation and a high quality of service. Manage sponsorship applications, ensuring right to work checks are complete. Provide advice to managers on sickness absence, evaluating risks and ensuring that issues are resolved in a timely manner and in compliance with the procedures, processes and employment law. To liaise with external agencies (Occupational Health & payroll for pension queries) ensuring that we receive maximum co-operation and a high quality of service. To support mangers with sickness absence investigations, preparing paperwork and providing advice and guidance. To promote and advise on wellbeing initiatives. To provide professional advice and guidance to managers and staff in line with the council policies and procedures and best practice.
Mar 25, 2024
Seasonal
HR Advisor Maidstone 19.41/hr Full time: 37/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a HR Advisor in the Maidstone are. 3 - 6 contract. The role will work within the HR Shared Service function providing an excellent service to Swale and Maidstone Borough Councils. The post holder will work within a busy HR team providing professional advice and guidance to managers and staff throughout the organisation predominantly on recruitment and sickness absence. The post holder will be expected to be able to work flexibly and prioritise appropriately, to be successful in the position. To be a point of contact to line managers for recruitment and selection, including attendance on interview panels. To ensure the recruitment process is carried out in an efficient and effective manner adhering to timescales, budgets and scheduling requirements and reviewing how they can be improved to meet customer needs. Providing advice to support managers and the HR Admin team with successful recruitment campaigns and appointment of staff. To liaise with external agencies (Recruitment Agencies/Recruitment Marketing/Home Office) ensuring that we receive maximum co-operation and a high quality of service. Manage sponsorship applications, ensuring right to work checks are complete. Provide advice to managers on sickness absence, evaluating risks and ensuring that issues are resolved in a timely manner and in compliance with the procedures, processes and employment law. To liaise with external agencies (Occupational Health & payroll for pension queries) ensuring that we receive maximum co-operation and a high quality of service. To support mangers with sickness absence investigations, preparing paperwork and providing advice and guidance. To promote and advise on wellbeing initiatives. To provide professional advice and guidance to managers and staff in line with the council policies and procedures and best practice.
Company ITL UK Requisition ID 116999BR Role - Senior Consultant Technology - UKG WFM Pro (UKG Dimensions Location - UK Business Unit - ORCWFM Compensation - As per ORG Standard Job Description At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of a Lead or Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Responsibilities The position will primarily be responsible for creating the high-level design artifacts as well as detailed solution design, lead validation for all types of testing and support activities related to implementation/enhancements, deployments, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your Kronos domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. The candidate should be primarily responsible for creating the Business Requirements Document (BRD), high-level design artifacts as well as detailed solution design, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your UKG domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. Job description Role - Senior Consultant Technology - UKG WFM Pro (UKG Dimensions Location - UK Business Unit - ORCWFM Compensation - As per ORG Standard Job Description At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of a Lead or Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Responsibilities The position will primarily be responsible for creating the high-level design artifacts as well as detailed solution design, lead validation for all types of testing and support activities related to implementation/enhancements, deployments, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your Kronos domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. The candidate should be primarily responsible for creating the Business Requirements Document (BRD), high-level design artifacts as well as detailed solution design, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your UKG domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. Required •At least 8 plus years of hands-on experience in Implementation, Development and Support projects related to Kronos WFD Applications. •Good experience in UKG Pro WFM / UKG Dimensions with functional expertise in Timekeeping, Scheduling, Accruals and Attendance modules. •Sound knowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time, utilization, productivity and incentive pay. Preferred Hands-on experience in Implementation, Development and Support projects related to Kronos Work Force central Applications. Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Mar 25, 2024
Full time
Company ITL UK Requisition ID 116999BR Role - Senior Consultant Technology - UKG WFM Pro (UKG Dimensions Location - UK Business Unit - ORCWFM Compensation - As per ORG Standard Job Description At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of a Lead or Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Responsibilities The position will primarily be responsible for creating the high-level design artifacts as well as detailed solution design, lead validation for all types of testing and support activities related to implementation/enhancements, deployments, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your Kronos domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. The candidate should be primarily responsible for creating the Business Requirements Document (BRD), high-level design artifacts as well as detailed solution design, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your UKG domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. Job description Role - Senior Consultant Technology - UKG WFM Pro (UKG Dimensions Location - UK Business Unit - ORCWFM Compensation - As per ORG Standard Job Description At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of a Lead or Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Responsibilities The position will primarily be responsible for creating the high-level design artifacts as well as detailed solution design, lead validation for all types of testing and support activities related to implementation/enhancements, deployments, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your Kronos domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. The candidate should be primarily responsible for creating the Business Requirements Document (BRD), high-level design artifacts as well as detailed solution design, validating requirements with product offerings, working with relevant stakeholders for product customization requests. Interface with key stakeholders and apply your UKG domain and technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. Required •At least 8 plus years of hands-on experience in Implementation, Development and Support projects related to Kronos WFD Applications. •Good experience in UKG Pro WFM / UKG Dimensions with functional expertise in Timekeeping, Scheduling, Accruals and Attendance modules. •Sound knowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time, utilization, productivity and incentive pay. Preferred Hands-on experience in Implementation, Development and Support projects related to Kronos Work Force central Applications. Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
We are a dynamic and forward-thinking financial advisory firm based in Diss, Norfolk. We pride ourselves on delivering exceptional financial planning and investment management services to our clients, ensuring their financial goals and aspirations are met with integrity and professionalism. Position Overview: We are currently seeking a Part-Time Personal Assistant/Office and IFA Administrator to join our team. This role will involve providing comprehensive administrative support to our team of Independent Financial Advisor (IFA) and assisting with general office management tasks. Key Responsibilities: Act as the first point of contact for clients, managing phone calls, emails, and appointments. Provide administrative support to IFA including scheduling meetings, preparing documents, and handling correspondence. Assist with client onboarding processes, ensuring all necessary documentation is completed accurately and efficiently. Maintain client records and databases in compliance with regulatory requirements. Assist with general office tasks such as ordering supplies, filing, and organizing meetings. Undertake ad-hoc administrative tasks as required to support the smooth operation of the office. Requirements: Previous experience in a similar administrative role, preferably within a financial services environment. Excellent organizational and time management skills with the ability to prioritize tasks effectively. Strong attention to detail and accuracy in all work undertaken. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Professional communication skills, both written and verbal. Ability to work independently and collaboratively within a team. A proactive and flexible approach to work, with the ability to adapt to changing priorities. Knowledge of financial services terminology and regulations (desirable but not essential). Benefits: Salary is £12 to £15 per hour, depending on experience. Flexible working hours to accommodate work-life balance. Opportunities for professional development and training. Pension scheme enrollment. Friendly and supportive working environment within a growing company. Opportunity to make a meaningful impact on clients' financial well-being. Working Hours: This is a part-time role, offering 9am to 3pm Monday, Wednesday and Friday. The specific schedule can be discussed with the successful candidate. Location: The role will be based at our office in Diss, Norfolk.
Mar 24, 2024
Full time
We are a dynamic and forward-thinking financial advisory firm based in Diss, Norfolk. We pride ourselves on delivering exceptional financial planning and investment management services to our clients, ensuring their financial goals and aspirations are met with integrity and professionalism. Position Overview: We are currently seeking a Part-Time Personal Assistant/Office and IFA Administrator to join our team. This role will involve providing comprehensive administrative support to our team of Independent Financial Advisor (IFA) and assisting with general office management tasks. Key Responsibilities: Act as the first point of contact for clients, managing phone calls, emails, and appointments. Provide administrative support to IFA including scheduling meetings, preparing documents, and handling correspondence. Assist with client onboarding processes, ensuring all necessary documentation is completed accurately and efficiently. Maintain client records and databases in compliance with regulatory requirements. Assist with general office tasks such as ordering supplies, filing, and organizing meetings. Undertake ad-hoc administrative tasks as required to support the smooth operation of the office. Requirements: Previous experience in a similar administrative role, preferably within a financial services environment. Excellent organizational and time management skills with the ability to prioritize tasks effectively. Strong attention to detail and accuracy in all work undertaken. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Professional communication skills, both written and verbal. Ability to work independently and collaboratively within a team. A proactive and flexible approach to work, with the ability to adapt to changing priorities. Knowledge of financial services terminology and regulations (desirable but not essential). Benefits: Salary is £12 to £15 per hour, depending on experience. Flexible working hours to accommodate work-life balance. Opportunities for professional development and training. Pension scheme enrollment. Friendly and supportive working environment within a growing company. Opportunity to make a meaningful impact on clients' financial well-being. Working Hours: This is a part-time role, offering 9am to 3pm Monday, Wednesday and Friday. The specific schedule can be discussed with the successful candidate. Location: The role will be based at our office in Diss, Norfolk.
the role. This position is all about communication. A great opportunity to join the busy and growing customer services team in a beautiful environment just outside Bury St Edmunds. One thing to note is that due to the lovely slightly rural location, you will need car! Day to day you will be working within the gas electrical certification team, liaising with customers and tenants who are either enquiring about or already having tests and certifications carried out at their properties. You will take all the relevant information to enable the scheduling team to book an engineer's visit and be on hand for any questions that the property owners, tenants, or agents may have. Keeping accurate records on the system and general admin such as generating letters, photocopying, and filing will keep this role varied. why you should apply. This is a great team and lovely company that are a forerunner in what they do, they work across the UK and are growing due to the quality of their work and customer service standards. You will be busy here, the days will fly by, but a nice busy with a great team around you. If you like customer service and being on the phone, but you like some admin and being in an office rather than a call centre, this could be for you. what were looking for. As a customer service advisor, we are looking for a highly customer focussed person, who is organised and a great team player but someone who can also listen and interpret client needs by asking relevant questions and recording accurate data. You will be able to learn the companies products and services so you can guide customers to the right thing for them and let them know prices etc and answer any questions they have confidently, you will receive excellent training on all of this so an eagerness and willingness to learn is a must. All of this said, personality and teamwork are the key here if you want to give really good customer care in a growing company in beautiful surroundings this could be the job for you. At polkadotfrog recruitment, we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
Mar 23, 2024
Full time
the role. This position is all about communication. A great opportunity to join the busy and growing customer services team in a beautiful environment just outside Bury St Edmunds. One thing to note is that due to the lovely slightly rural location, you will need car! Day to day you will be working within the gas electrical certification team, liaising with customers and tenants who are either enquiring about or already having tests and certifications carried out at their properties. You will take all the relevant information to enable the scheduling team to book an engineer's visit and be on hand for any questions that the property owners, tenants, or agents may have. Keeping accurate records on the system and general admin such as generating letters, photocopying, and filing will keep this role varied. why you should apply. This is a great team and lovely company that are a forerunner in what they do, they work across the UK and are growing due to the quality of their work and customer service standards. You will be busy here, the days will fly by, but a nice busy with a great team around you. If you like customer service and being on the phone, but you like some admin and being in an office rather than a call centre, this could be for you. what were looking for. As a customer service advisor, we are looking for a highly customer focussed person, who is organised and a great team player but someone who can also listen and interpret client needs by asking relevant questions and recording accurate data. You will be able to learn the companies products and services so you can guide customers to the right thing for them and let them know prices etc and answer any questions they have confidently, you will receive excellent training on all of this so an eagerness and willingness to learn is a must. All of this said, personality and teamwork are the key here if you want to give really good customer care in a growing company in beautiful surroundings this could be the job for you. At polkadotfrog recruitment, we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR2 INDMANJ
Mar 22, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR2 INDMANJ
Service Administrator 25,000 - 30,000 DOE, Burgess Hill, Monday to Friday 8:30am - 5pm, Pension, Holiday The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join our client, a specialist fire and security systems business in Burgess Hill. Working as part of the Service team, the Service Administrator role is responsible for handling customer enquiries and undertaking relevant administration to ensure the business can effectively undertake all service and maintenance work for their clients. Answer incoming requests from customers by email and by phone. Scheduling engineers for reactive and planned maintenance callouts Diligently utilise the system (Uptick) to ensure all communication is logged accurately and efficiently. Action post-callout tasks including scheduling follow-up visits, invoicing and raising purchase orders. Answer incoming calls, take messages, and redirect as required. Work effectively to client service level agreements Requirements We would expect the successful Service Administrator to have experience in a customer-focused office administration role. Ideally you will have worked in a role that relies on working with external engineers on servicing, maintenance or facilities callouts (although those with solid customer service and administration experienced gained outside of this will be considered). You will be comfortable working in a busy environment with ever-changing priorities and be able to retain accurate work whilst juggling tasks. You will be a confident communicator who is comfortable talking on the phone, but also be able to convey information professionally by email. This role could suit someone who has worked as a facilities coordinator, customer service advisor or office administrator. Company Information You will be joining a well-established independent specialist fire and security asset management business who pride themselves on providing an outstanding service to their clients. They are a growing business and as such can provide long-term progression in their business. Package 25,000 - 30,000 Burgess Hill - Office based Monday to Friday 8:30am - 5pm Pension Parking Holiday - 20 days + BH, increasing with length of service up to 25 days. Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Mar 21, 2024
Full time
Service Administrator 25,000 - 30,000 DOE, Burgess Hill, Monday to Friday 8:30am - 5pm, Pension, Holiday The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join our client, a specialist fire and security systems business in Burgess Hill. Working as part of the Service team, the Service Administrator role is responsible for handling customer enquiries and undertaking relevant administration to ensure the business can effectively undertake all service and maintenance work for their clients. Answer incoming requests from customers by email and by phone. Scheduling engineers for reactive and planned maintenance callouts Diligently utilise the system (Uptick) to ensure all communication is logged accurately and efficiently. Action post-callout tasks including scheduling follow-up visits, invoicing and raising purchase orders. Answer incoming calls, take messages, and redirect as required. Work effectively to client service level agreements Requirements We would expect the successful Service Administrator to have experience in a customer-focused office administration role. Ideally you will have worked in a role that relies on working with external engineers on servicing, maintenance or facilities callouts (although those with solid customer service and administration experienced gained outside of this will be considered). You will be comfortable working in a busy environment with ever-changing priorities and be able to retain accurate work whilst juggling tasks. You will be a confident communicator who is comfortable talking on the phone, but also be able to convey information professionally by email. This role could suit someone who has worked as a facilities coordinator, customer service advisor or office administrator. Company Information You will be joining a well-established independent specialist fire and security asset management business who pride themselves on providing an outstanding service to their clients. They are a growing business and as such can provide long-term progression in their business. Package 25,000 - 30,000 Burgess Hill - Office based Monday to Friday 8:30am - 5pm Pension Parking Holiday - 20 days + BH, increasing with length of service up to 25 days. Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Brand new Service Administrator opportunity based near to Chawston! Up to £28K Bonus! Pension Private Healthcare Be the customer's first point of contact and work on your own initiative in this new Service Administrator position. Work for a global company within the Construction / Plant Hire / Construction Rental sector that can offer stability, progression and opportunities. Responsibilities of the Service Administrator Dealing with customer queries and orders in a professional manner both local and nationally. General administration duties as the service administrator & providing administrative support to other departments when required. Assist in the coordination of the equipment fleet. Scheduling of work, updating engineers diaries. Planning of breakdown / servicing jobs. Assist in converting enquiries into orders. The ideal candidate will have experience as a Administrator, Service Controller, Service Administrator, Service Coordinator, Service Advisor, Warranty Administrator, Service Planner, Workshop Controller Service Scheduler, Workshop Scheduler, Hire Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Rental Manager or similar from a Construction / Manufacturer / Automotive / Hire / Rental background (although these industries aren't essential - it'd be beneficial if you have experience dealing with engineers on a daily basis). Benefits for the Service Administrator Salary up to £28,000 per year DOE Bonus! Training and development available. 22 days holiday plus Bank Holidays No weekends! Health care scheme Based local to Chawston, this Service Administrator must be commutable from Chawston, Wyboston, Colesden, Roxton, Great Barford, Biggleswade, Bedford, Sandy, Milton Keynes and surrounding areas. A Full UK driving licence would be beneficial for this role as the facility is based in a rural area. APPLY NOW to be considered for the Service Administrator or contact Dario on (url removed) to find out more!
Mar 20, 2024
Full time
Brand new Service Administrator opportunity based near to Chawston! Up to £28K Bonus! Pension Private Healthcare Be the customer's first point of contact and work on your own initiative in this new Service Administrator position. Work for a global company within the Construction / Plant Hire / Construction Rental sector that can offer stability, progression and opportunities. Responsibilities of the Service Administrator Dealing with customer queries and orders in a professional manner both local and nationally. General administration duties as the service administrator & providing administrative support to other departments when required. Assist in the coordination of the equipment fleet. Scheduling of work, updating engineers diaries. Planning of breakdown / servicing jobs. Assist in converting enquiries into orders. The ideal candidate will have experience as a Administrator, Service Controller, Service Administrator, Service Coordinator, Service Advisor, Warranty Administrator, Service Planner, Workshop Controller Service Scheduler, Workshop Scheduler, Hire Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Rental Manager or similar from a Construction / Manufacturer / Automotive / Hire / Rental background (although these industries aren't essential - it'd be beneficial if you have experience dealing with engineers on a daily basis). Benefits for the Service Administrator Salary up to £28,000 per year DOE Bonus! Training and development available. 22 days holiday plus Bank Holidays No weekends! Health care scheme Based local to Chawston, this Service Administrator must be commutable from Chawston, Wyboston, Colesden, Roxton, Great Barford, Biggleswade, Bedford, Sandy, Milton Keynes and surrounding areas. A Full UK driving licence would be beneficial for this role as the facility is based in a rural area. APPLY NOW to be considered for the Service Administrator or contact Dario on (url removed) to find out more!