As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Consulting brings together multiple teams across Transactions, Risk & Consulting, ABA, and Outsourcing to provide client-centric solutions for RSM's current and future clients within the middle market. Our Consulting team has a major role to play in driving forward the growth of the firm with over 1,700 people delivering almost £200m revenue. At the heart of Consulting are the six solutions we offer our clients: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our solutions create an enhanced tailored approach to support our clients in achieving their strategic goals and empower our people to make an impact and develop their own unique career path. Overall Job Purpose Manage an Internal Audit / Controls team in conjunction with Partners/Directors to ensure timely and accurate delivery of complex technical IA audits / controls projects at clients' sites in accordance with the firm's Standards. We are seeking ACCA , ACA or IIA/CIA qualified internal audit specialists to work across a range of public or corporate sector clients. We would be particularly interested in individuals who have experience of Sarbanes-Oxley work in addition to Internal Audit, but most importantly are looking for ambitious qualified staff keen to progress their careers in a large multi-national accounting and advisory practice. Our continued growth across markets has led to further opportunities coming onto the market. We work across a range of specialist sectors and would in particular welcome candidates with experience in Central Government, Manufacturing, Construction, Real-estate and Healthcare. Job Description Manage an Internal Audit / Controls team in conjunction with Partners/Directors to ensure timely and accurate delivery of complex technical IA audits / controls projects at clients' sites in accordance with the firm's Standards. Lead a profitable IA / controls team to ensure effective delivery of internal audit, SOX / controls and / or third party controls assurance services. Lead and manage agreed client portfolio of internal audit or controls assignments for the service line and regional area. Perform higher level audit / controls assignments. Approve, and if necessary prepare initial draft client audit strategy and annual audit programme / controls project plans and test plans for each client, supported by a fully costed service delivery proposal, for subsequent approval by the Director/Partner. Prepare / approve draft progress papers and reports for client and / or Audit Committee prior to Director/Partner sign off. Represent the Firm in audit / control matters as required, including attendance at client meetings and Audit Committees, and other forums as deemed appropriate. Participate in and lead on business development activities in support of the growth of the firm and the internal audit / controls service within the region and nationally Assist as part of a team that prepares tenders and presents these to win work. Assist in the building of the discipline and ensuring the team delivers exceptional client service. Control and manage the delivery of the client programme, to ensure that the work is completed to time and budget, providing solutions on any issues as appropriate to the Director/Partner. Ensure the effective planning and utilisation of team members in line with the approved budget - including mapping complex scheduling to optimise profitability Monitor the effectiveness and quality of audit work through undertaking effective senior manager review of the work. Engage with the client billing in accordance with the Firm's billing timescales, providing solutions to all potential adverse issues that may impact on the achievement of the agreed client billing and recovery targets. Monitor target recoveries and work with the Director/Partner in line with the approved budget to ensure that these are achieved and to assist in the maintenance of the contract monitoring system for those clients. Deal with day-to-day team matters, including feedback on performance on the job, assist in PDRs and where relevant the recruitment process, team welfare and H&S. Develops and retains talented people through strong leadership and coaching/mentoring relationships. Build relationships with new clients and identify/act upon all potential additional work opportunities at new clients or new work at potential clients. Support business development and growth initiatives of the practice through attendance at tender presentations, networking events and targeting within local / chosen markets. Required Professionally qualified, e.g. ACA/ACCA/IA or other specialist qualification. Preferable to have accounting qualification. Gained the necessary recent and relevant experience within Internal Audit and / or SOX / controls projects. Strong technical controls documentation and evaluation experience. Driving licence (clean) / access to a car is required. Effective use of IT including excel, PowerPoint, Visio, audit and accounts packages. Maintains and promotes high professional standards of conduct and practice and demonstrates commitment to the Firm's initiative and direction. Excellent technical knowledge on the internal audit process / internal controls and relevant sector issues, and ensures that team members are aware of key developments. Is developing / has developed a technical area of specialism Anticipates the impact of key developments within the relevant client sectors to manage overall technical and commercial risk. Reviews and controls the technical content of the work of others to ensure compliance with the Internal Audit Manual and other Standard Operating Procedures along with relevant regulatory standards e.g. Audit Standards. Aware of relevant financial targets and constraints, and actively assists senior management in achieving these, keeping Partner/client informed of potential problems including actual vs budget. Applies knowledge of RSM, markets and core client base, promoting and co-ordinating additional services provided to clients in portfolio. Converts options into recommendations and resolutions to exceed client expectations where possible - seeks value billing opportunities and creates fees. Ensure client data is handled securely in accordance with the Firm's and client's data protection procedures. Developing leadership qualities, and known within the Firm and different service lines. Confident and excellent written and oral communication skills Excellent presentation skills. Sales orientated: translates client needs into engagements, demonstrates commerciality in their action, established network of clients internally and externally. Able to organise and manage time efficiently and effectively, managing conflicting priorities when required and planning longer term - understanding fee budget and manages team's time. Understands and promotes the need for continuous learning and considers development of specialist areas of knowledge. Able to train, coach and develop team members and provide support to other colleagues as required. Ability to anticipate and lead change with confidence. The post holder will be expected to travel to the client's sites in their own time, limited where possible to one and a half hours each way. Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion. At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.
Apr 18, 2024
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Consulting brings together multiple teams across Transactions, Risk & Consulting, ABA, and Outsourcing to provide client-centric solutions for RSM's current and future clients within the middle market. Our Consulting team has a major role to play in driving forward the growth of the firm with over 1,700 people delivering almost £200m revenue. At the heart of Consulting are the six solutions we offer our clients: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our solutions create an enhanced tailored approach to support our clients in achieving their strategic goals and empower our people to make an impact and develop their own unique career path. Overall Job Purpose Manage an Internal Audit / Controls team in conjunction with Partners/Directors to ensure timely and accurate delivery of complex technical IA audits / controls projects at clients' sites in accordance with the firm's Standards. We are seeking ACCA , ACA or IIA/CIA qualified internal audit specialists to work across a range of public or corporate sector clients. We would be particularly interested in individuals who have experience of Sarbanes-Oxley work in addition to Internal Audit, but most importantly are looking for ambitious qualified staff keen to progress their careers in a large multi-national accounting and advisory practice. Our continued growth across markets has led to further opportunities coming onto the market. We work across a range of specialist sectors and would in particular welcome candidates with experience in Central Government, Manufacturing, Construction, Real-estate and Healthcare. Job Description Manage an Internal Audit / Controls team in conjunction with Partners/Directors to ensure timely and accurate delivery of complex technical IA audits / controls projects at clients' sites in accordance with the firm's Standards. Lead a profitable IA / controls team to ensure effective delivery of internal audit, SOX / controls and / or third party controls assurance services. Lead and manage agreed client portfolio of internal audit or controls assignments for the service line and regional area. Perform higher level audit / controls assignments. Approve, and if necessary prepare initial draft client audit strategy and annual audit programme / controls project plans and test plans for each client, supported by a fully costed service delivery proposal, for subsequent approval by the Director/Partner. Prepare / approve draft progress papers and reports for client and / or Audit Committee prior to Director/Partner sign off. Represent the Firm in audit / control matters as required, including attendance at client meetings and Audit Committees, and other forums as deemed appropriate. Participate in and lead on business development activities in support of the growth of the firm and the internal audit / controls service within the region and nationally Assist as part of a team that prepares tenders and presents these to win work. Assist in the building of the discipline and ensuring the team delivers exceptional client service. Control and manage the delivery of the client programme, to ensure that the work is completed to time and budget, providing solutions on any issues as appropriate to the Director/Partner. Ensure the effective planning and utilisation of team members in line with the approved budget - including mapping complex scheduling to optimise profitability Monitor the effectiveness and quality of audit work through undertaking effective senior manager review of the work. Engage with the client billing in accordance with the Firm's billing timescales, providing solutions to all potential adverse issues that may impact on the achievement of the agreed client billing and recovery targets. Monitor target recoveries and work with the Director/Partner in line with the approved budget to ensure that these are achieved and to assist in the maintenance of the contract monitoring system for those clients. Deal with day-to-day team matters, including feedback on performance on the job, assist in PDRs and where relevant the recruitment process, team welfare and H&S. Develops and retains talented people through strong leadership and coaching/mentoring relationships. Build relationships with new clients and identify/act upon all potential additional work opportunities at new clients or new work at potential clients. Support business development and growth initiatives of the practice through attendance at tender presentations, networking events and targeting within local / chosen markets. Required Professionally qualified, e.g. ACA/ACCA/IA or other specialist qualification. Preferable to have accounting qualification. Gained the necessary recent and relevant experience within Internal Audit and / or SOX / controls projects. Strong technical controls documentation and evaluation experience. Driving licence (clean) / access to a car is required. Effective use of IT including excel, PowerPoint, Visio, audit and accounts packages. Maintains and promotes high professional standards of conduct and practice and demonstrates commitment to the Firm's initiative and direction. Excellent technical knowledge on the internal audit process / internal controls and relevant sector issues, and ensures that team members are aware of key developments. Is developing / has developed a technical area of specialism Anticipates the impact of key developments within the relevant client sectors to manage overall technical and commercial risk. Reviews and controls the technical content of the work of others to ensure compliance with the Internal Audit Manual and other Standard Operating Procedures along with relevant regulatory standards e.g. Audit Standards. Aware of relevant financial targets and constraints, and actively assists senior management in achieving these, keeping Partner/client informed of potential problems including actual vs budget. Applies knowledge of RSM, markets and core client base, promoting and co-ordinating additional services provided to clients in portfolio. Converts options into recommendations and resolutions to exceed client expectations where possible - seeks value billing opportunities and creates fees. Ensure client data is handled securely in accordance with the Firm's and client's data protection procedures. Developing leadership qualities, and known within the Firm and different service lines. Confident and excellent written and oral communication skills Excellent presentation skills. Sales orientated: translates client needs into engagements, demonstrates commerciality in their action, established network of clients internally and externally. Able to organise and manage time efficiently and effectively, managing conflicting priorities when required and planning longer term - understanding fee budget and manages team's time. Understands and promotes the need for continuous learning and considers development of specialist areas of knowledge. Able to train, coach and develop team members and provide support to other colleagues as required. Ability to anticipate and lead change with confidence. The post holder will be expected to travel to the client's sites in their own time, limited where possible to one and a half hours each way. Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion. At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.
International Consulting Principal page is loaded International Consulting Principal Apply remote type Hybrid locations Hong Kong - Devon time type Full time posted on Posted Yesterday job requisition id R_263532 Company: Description: Welcome to Brighter! Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? We are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and health and wellbeing. At Mercer, we walk the talk: Voted HR Consulting Company globally Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online Great Package and Recognition Programs Energetic & flexible environment surrounded by supportive colleagues We take care of our people and we pride ourselves in our diverse and inclusive workforce with our "people first" culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun. To support our team and strengthen the growth of our APAC business, we are seeking an International Consulting Principal based in Singapore or Hong Kong. What can you expect? Exciting opportunity to be part of a dynamic international consulting team, advising multinational clients within the Asia Pacific region. You will contribute to the team's commercial success by creating and delivering international consulting solutions across various lines of business at Mercer. This role will expose you to multiple employee benefit advisory domains, including health, flexible benefits, wellbeing, and retirement. You will also support key multinational clients across Asia Pacific, helping them with their strategic agendas on benefits, employee experience, and engagement. You will be part of a great team culture and work environment! We will count on you to: Develop strong relationships: Build a strong network of relationships internally, collaborating with various stakeholders such as the regional consulting team, country brokers, country retirement teams, cross line of business functions, and global international consulting group teams. Externally, establish partnerships with insurers and third-party service providers. Manage regional consulting projects: Play a key role in a wide variety of regional consulting projects, including ad-hoc multi-country projects, benefit and well-being strategy and implementation, employee health data analytics, and retirement governance and advisory. Proactively manage timelines, act as a project manager, and ensure all stakeholders are kept updated with timely information. Attend internal and client meetings as necessary to provide guidance. Drive innovative initiatives: Identify, drive, and support first-to-market initiatives. Stay updated on employee benefit trends in the market and contribute to the development of these initiatives. Develop vendor partnerships that add value to our well-being, health, and retirement offerings. Prepare internal and client-facing presentations to showcase employee benefit trends. Understand client challenges and prioritize a client-centric approach. Business development: Actively promote our value propositions both internally and externally to build a pipeline. Support all business development-related activities. What you need to have: Consulting experience: At least 12 years of consulting experience in roles related to health, global or regional benefits, and/or employee benefits. Education: University graduate from an analytical and business management program, preferably in Mathematics, Business Management, Engineering, Computer Science, or related fields. Domain knowledge: Strong domain knowledge in corporate employee health, well-being, or retirement. Communication and presentation skills: Excellent communication and presentation skills. Project and client management: Strong project management and client management experience. Analytical skills: Excellent analytical and numerical skills, with the ability to understand statistics and make data-driven decisions. Ability to visualize and interpret trends, create and analyze analytics reports, and effectively "story tell." Proactive and resourceful: Proactive, resourceful self-starter with strong market research skills and the ability to absorb market knowledge effectively. Critical thinking: Strong learning agility with critical and logical thinking capabilities. Team player: Resourceful team player who can manage tight timelines and deliver client projects for multiple markets across Asia. Ability to work in cross-functional teams and actively contribute to a collaborative, innovative team culture. Business acumen: Ability to envision and take advantage of business opportunities in a global and regional capacity. Technical skills: Proficient in Microsoft Excel, PowerPoint, and Word. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on LinkedIn and Twitter .
Apr 18, 2024
Full time
International Consulting Principal page is loaded International Consulting Principal Apply remote type Hybrid locations Hong Kong - Devon time type Full time posted on Posted Yesterday job requisition id R_263532 Company: Description: Welcome to Brighter! Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? We are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and health and wellbeing. At Mercer, we walk the talk: Voted HR Consulting Company globally Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online Great Package and Recognition Programs Energetic & flexible environment surrounded by supportive colleagues We take care of our people and we pride ourselves in our diverse and inclusive workforce with our "people first" culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun. To support our team and strengthen the growth of our APAC business, we are seeking an International Consulting Principal based in Singapore or Hong Kong. What can you expect? Exciting opportunity to be part of a dynamic international consulting team, advising multinational clients within the Asia Pacific region. You will contribute to the team's commercial success by creating and delivering international consulting solutions across various lines of business at Mercer. This role will expose you to multiple employee benefit advisory domains, including health, flexible benefits, wellbeing, and retirement. You will also support key multinational clients across Asia Pacific, helping them with their strategic agendas on benefits, employee experience, and engagement. You will be part of a great team culture and work environment! We will count on you to: Develop strong relationships: Build a strong network of relationships internally, collaborating with various stakeholders such as the regional consulting team, country brokers, country retirement teams, cross line of business functions, and global international consulting group teams. Externally, establish partnerships with insurers and third-party service providers. Manage regional consulting projects: Play a key role in a wide variety of regional consulting projects, including ad-hoc multi-country projects, benefit and well-being strategy and implementation, employee health data analytics, and retirement governance and advisory. Proactively manage timelines, act as a project manager, and ensure all stakeholders are kept updated with timely information. Attend internal and client meetings as necessary to provide guidance. Drive innovative initiatives: Identify, drive, and support first-to-market initiatives. Stay updated on employee benefit trends in the market and contribute to the development of these initiatives. Develop vendor partnerships that add value to our well-being, health, and retirement offerings. Prepare internal and client-facing presentations to showcase employee benefit trends. Understand client challenges and prioritize a client-centric approach. Business development: Actively promote our value propositions both internally and externally to build a pipeline. Support all business development-related activities. What you need to have: Consulting experience: At least 12 years of consulting experience in roles related to health, global or regional benefits, and/or employee benefits. Education: University graduate from an analytical and business management program, preferably in Mathematics, Business Management, Engineering, Computer Science, or related fields. Domain knowledge: Strong domain knowledge in corporate employee health, well-being, or retirement. Communication and presentation skills: Excellent communication and presentation skills. Project and client management: Strong project management and client management experience. Analytical skills: Excellent analytical and numerical skills, with the ability to understand statistics and make data-driven decisions. Ability to visualize and interpret trends, create and analyze analytics reports, and effectively "story tell." Proactive and resourceful: Proactive, resourceful self-starter with strong market research skills and the ability to absorb market knowledge effectively. Critical thinking: Strong learning agility with critical and logical thinking capabilities. Team player: Resourceful team player who can manage tight timelines and deliver client projects for multiple markets across Asia. Ability to work in cross-functional teams and actively contribute to a collaborative, innovative team culture. Business acumen: Ability to envision and take advantage of business opportunities in a global and regional capacity. Technical skills: Proficient in Microsoft Excel, PowerPoint, and Word. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on LinkedIn and Twitter .
Job Advert The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful Central European team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Previous sales experience is beneficial, Hungarian language skill is essential to service our global customers. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Hungarian Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Hungarian Sales Executive: Fluent in Hungarian to service our global customers. Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Supplemental pay types: Commission pay Work Location: In person
Apr 18, 2024
Full time
Job Advert The Opportunity: Due to incredible growth over the last 12 months, the opportunity has arisen for an enthusiastic Sales Executive to join our already successful Central European team in pursuit of our mission to Make Manufacturing Possible. Following a thorough training program, you will be responsible for selling obsolete, reconditioned, and new parts to our extensive customer base. This business-to-business sales opportunity requires someone with excellent communication skills to confidently speak to our customers daily via phone and email with a passion for conversion. Previous sales experience is beneficial, Hungarian language skill is essential to service our global customers. Salary: Basic salary £24,000 plus uncapped commission, OTE of £35,000. Responsibilities of a Hungarian Sales Executive include: Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs. Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Requirements of a Hungarian Sales Executive: Fluent in Hungarian to service our global customers. Confident communicator by phone and email. Accurately multitasking in a pressured environment. Computer literate with sales experience is preferred. Willing to adapt and work together in pursuit of our mission; to Make Manufacturing Possible. The Benefits: 33 days annual leave per year. Early Friday finish and Hybrid Working Policy (2 days at home, 3 days in office upon passing probation). Enhanced leave; including sickness, maternity and paternity. Employee Assistance Program (GP Line, counselling sessions, free advice). Health Cash Plan (reclaim appointment costs). Life cover. NEST pension. _You may know this role as Account Manager, Business Development Manager, Sales Advisor, Sales Coordinator, Sales Specialist. INDHP_ Job Type: Full-time Pay: £24,000.00 per year Supplemental pay types: Commission pay Work Location: In person
Investment Director Sustainable Investment Advisory and Integration The Sustainable Investment Advisory & Integration team Our purpose as a firm is to provide excellent investment performance to our clients through active decision making. In our view, sustainability risks and industrial trends are intrinsically linked. Investees face competitive pressures from a wider range of sources, on a larger scale and at a faster pace than ever before. Investment teams no longer have a choice over whether to seek exposure to sustainability risks and opportunities; all portfolios will be impacted. The Advisory & Integration team sits within our central Sustainable Investment team. Its purpose is to: • Act as a firm-wide resource and centre of sustainable investment knowledge to support the firm; • Provide guidance to enhance investment decisions across the firm through integrating ESG analysis and data; • Help our client-facing teams and clients to achieve their sustainable investment goals; and • Operate as a trusted end-to-end partner in product development. We do this through various activities, including: providing ongoing support across the 60+ investment desks we have within the business, helping to socialise outputs from other parts of the Sustainable Investment team (research, models and data, active ownership) to clients and investors, and meeting the needs of our clients through meetings, responding to questions and reporting. In recent years, regulators' focus on sustainable investment has grown significantly. It is essential that we adhere to the requirements, product standards and other regulatory requirements in the jurisdictions in which we operate. We are recruiting for an individual to support the firm's approach to meeting global regulatory standards. This includes our ongoing response to existing regulatory regimes such as the EU's Sustainable Finance Disclosure Regulation (SFDR), and designing our approach to new regulations, such as the FCA's Sustainability Disclosure Requirements (SDR). The role will mean working with a range of functions within the business including Legal, Compliance, Product Governance, Investment Risk, Public Policy Internal Audit. It will also mean working extensively with our investment desks across the regions that we work in, with a primary focus on ensuring that regulatory requirements are communicated and investment teams are equipped to understand these requirements, providing assistance in incorporating them into investment processes where needed. Who we're looking for The candidate we're looking for would ideally have a good base of ESG / sustainable investment regulation knowledge, exceptional stakeholder and relationship management skills, and possesses proven project management and organisational abilities. Key responsibilities Compliance with existing ESG regulatory requirements Work with Sustainable Investment sub-teams, investment desks and local compliance functions to meet existing regulatory requirements, which can be focused on a broad approach, an investment desk or a specific fund or group of funds. This includes, but is not limited to: Designing the firm's approach to identifying Principle Adverse Indicators (PAIs) and performing the Do No Significant Harm (DNSH) test as part of SFDR; and Meeting the Hong Kong Securities & Futures Commission's climate-related risks disclosure requirements. Responding to ongoing queries from regulators about our approach to meeting regulatory requirements; and Supporting clients and client-facing teams to interpret and meet ESG regulatory requirements through written updates and regular briefings. Compliance with new ESG regulatory requirements Work across multiple functions in the firm and investment desks on the design and implementation of the firm's approach to new and emerging regulatory regimes, with a particular focus on the FCA's recently publishes SDR rules. Reporting, monitoring and governance Develop, maintain and enhance the frameworks and processes that are required to ensure that the firm's sustainability credentials can be robustly defended and further, actively marketed Ensure intranet and external website remains current and showcases the firm's sustainability approach attractively and accurately Ensure that the firm's reporting obligations, e.g. TCFD, PRI etc, are met and shows the firm's efforts accurately and positively Provide input into and support client and regulatory reporting requirements. Working with the firm's other functions on sustainability related matters Be a key touch point for other firm-wide functions, e.g. Marketing, Compliance, Risk, Legal, Content and so on, to ensure that programmes of work function efficiently - i.e. that information is communicated, work is planned and deliverables are completed in a satisfactory manner. Provide SME advice and design/implementation support to ensure that funds and mandates being launched or repositioned meet ESG regulatory requirements Provide SME advice and design/implementation support to ensure that sustainability-related commitments are appropriate and proportionate to their intended investment outcome and can be appropriately monitored and controlled. Working with our investment teams Work with investment teams to integrate sustainability into their investment processes Support awareness and implementation of sustainability related regulatory requirements Enhance investment team's sustainability knowledge and make sure they effectively use central sustainability resources. Working with our external clients Represent Schroders and promote our sustainability approach to strategic clients and the public in general, e.g. on panels and at conferences Collaborate with the firm's Client Group to support the firm's sustainability brand, narrative and credentials, and commercialise our offering Assist in maintaining a repository of information required to showcase the firm's sustainable investment capabilities and enable accurate and timely responses to client questions, pitches and RFPs Build internal fluency to enable sales teams to use those resources effectively with the ultimate aim of attracting or retaining flows and fees to the firm's sustainable investment product range. Working with the wider Sustainable Investment team Be a spokesperson for the key pillars of the Sustainable Investment team in order to bring the best of our team's products and services to the rest of the firm Coordinate how the Sustainable Investment team's key outputs and work streams are communicated and disseminated e.g. via monthly calls, newsletters as well as through the training curriculum or ad-hoc training sessions Coordinate the input required by the Sustainable Investment team so that we continue to prioritise and produce what is required and in demand, whether that is from an alpha generation, client satisfaction, risk management or a regulatory perspective. The knowledge, experience and qualifications you'll need Experience of working in the asset management industry, for a regulator or as a consultant / legal counsel to asset managers Strong understanding of key sustainability issues and how they are relevant for investors and asset owners Solid understanding of financial markets, investment processes and decision-making criteria Highly organised, with experience of effectively managing multiple work streams spanning multiple stakeholders, including dealing with senior stakeholders Ability to bring together a wide range of ideas, conversations within the firm and act effectively as a 'connecting agent' Excellent verbal and written communication skills and Excel / PowerPoint proficiency. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. My Profile Create and manage profiles for future opportunities. For applicants applying for positions with Schroder Investment Management North America Inc. (SIMNA): SIMNA endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the SIMNA HR Team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. SIMNA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please view SIMNA's EEO POLICY STATEMENT . If you'd like more information on your EEO rights under US law, please view EEO IS THE LAW POSTER , EEO IS THE LAW POSTER SUPPLEMENT and PAY TRANSPARENCY POSTING .
Apr 18, 2024
Full time
Investment Director Sustainable Investment Advisory and Integration The Sustainable Investment Advisory & Integration team Our purpose as a firm is to provide excellent investment performance to our clients through active decision making. In our view, sustainability risks and industrial trends are intrinsically linked. Investees face competitive pressures from a wider range of sources, on a larger scale and at a faster pace than ever before. Investment teams no longer have a choice over whether to seek exposure to sustainability risks and opportunities; all portfolios will be impacted. The Advisory & Integration team sits within our central Sustainable Investment team. Its purpose is to: • Act as a firm-wide resource and centre of sustainable investment knowledge to support the firm; • Provide guidance to enhance investment decisions across the firm through integrating ESG analysis and data; • Help our client-facing teams and clients to achieve their sustainable investment goals; and • Operate as a trusted end-to-end partner in product development. We do this through various activities, including: providing ongoing support across the 60+ investment desks we have within the business, helping to socialise outputs from other parts of the Sustainable Investment team (research, models and data, active ownership) to clients and investors, and meeting the needs of our clients through meetings, responding to questions and reporting. In recent years, regulators' focus on sustainable investment has grown significantly. It is essential that we adhere to the requirements, product standards and other regulatory requirements in the jurisdictions in which we operate. We are recruiting for an individual to support the firm's approach to meeting global regulatory standards. This includes our ongoing response to existing regulatory regimes such as the EU's Sustainable Finance Disclosure Regulation (SFDR), and designing our approach to new regulations, such as the FCA's Sustainability Disclosure Requirements (SDR). The role will mean working with a range of functions within the business including Legal, Compliance, Product Governance, Investment Risk, Public Policy Internal Audit. It will also mean working extensively with our investment desks across the regions that we work in, with a primary focus on ensuring that regulatory requirements are communicated and investment teams are equipped to understand these requirements, providing assistance in incorporating them into investment processes where needed. Who we're looking for The candidate we're looking for would ideally have a good base of ESG / sustainable investment regulation knowledge, exceptional stakeholder and relationship management skills, and possesses proven project management and organisational abilities. Key responsibilities Compliance with existing ESG regulatory requirements Work with Sustainable Investment sub-teams, investment desks and local compliance functions to meet existing regulatory requirements, which can be focused on a broad approach, an investment desk or a specific fund or group of funds. This includes, but is not limited to: Designing the firm's approach to identifying Principle Adverse Indicators (PAIs) and performing the Do No Significant Harm (DNSH) test as part of SFDR; and Meeting the Hong Kong Securities & Futures Commission's climate-related risks disclosure requirements. Responding to ongoing queries from regulators about our approach to meeting regulatory requirements; and Supporting clients and client-facing teams to interpret and meet ESG regulatory requirements through written updates and regular briefings. Compliance with new ESG regulatory requirements Work across multiple functions in the firm and investment desks on the design and implementation of the firm's approach to new and emerging regulatory regimes, with a particular focus on the FCA's recently publishes SDR rules. Reporting, monitoring and governance Develop, maintain and enhance the frameworks and processes that are required to ensure that the firm's sustainability credentials can be robustly defended and further, actively marketed Ensure intranet and external website remains current and showcases the firm's sustainability approach attractively and accurately Ensure that the firm's reporting obligations, e.g. TCFD, PRI etc, are met and shows the firm's efforts accurately and positively Provide input into and support client and regulatory reporting requirements. Working with the firm's other functions on sustainability related matters Be a key touch point for other firm-wide functions, e.g. Marketing, Compliance, Risk, Legal, Content and so on, to ensure that programmes of work function efficiently - i.e. that information is communicated, work is planned and deliverables are completed in a satisfactory manner. Provide SME advice and design/implementation support to ensure that funds and mandates being launched or repositioned meet ESG regulatory requirements Provide SME advice and design/implementation support to ensure that sustainability-related commitments are appropriate and proportionate to their intended investment outcome and can be appropriately monitored and controlled. Working with our investment teams Work with investment teams to integrate sustainability into their investment processes Support awareness and implementation of sustainability related regulatory requirements Enhance investment team's sustainability knowledge and make sure they effectively use central sustainability resources. Working with our external clients Represent Schroders and promote our sustainability approach to strategic clients and the public in general, e.g. on panels and at conferences Collaborate with the firm's Client Group to support the firm's sustainability brand, narrative and credentials, and commercialise our offering Assist in maintaining a repository of information required to showcase the firm's sustainable investment capabilities and enable accurate and timely responses to client questions, pitches and RFPs Build internal fluency to enable sales teams to use those resources effectively with the ultimate aim of attracting or retaining flows and fees to the firm's sustainable investment product range. Working with the wider Sustainable Investment team Be a spokesperson for the key pillars of the Sustainable Investment team in order to bring the best of our team's products and services to the rest of the firm Coordinate how the Sustainable Investment team's key outputs and work streams are communicated and disseminated e.g. via monthly calls, newsletters as well as through the training curriculum or ad-hoc training sessions Coordinate the input required by the Sustainable Investment team so that we continue to prioritise and produce what is required and in demand, whether that is from an alpha generation, client satisfaction, risk management or a regulatory perspective. The knowledge, experience and qualifications you'll need Experience of working in the asset management industry, for a regulator or as a consultant / legal counsel to asset managers Strong understanding of key sustainability issues and how they are relevant for investors and asset owners Solid understanding of financial markets, investment processes and decision-making criteria Highly organised, with experience of effectively managing multiple work streams spanning multiple stakeholders, including dealing with senior stakeholders Ability to bring together a wide range of ideas, conversations within the firm and act effectively as a 'connecting agent' Excellent verbal and written communication skills and Excel / PowerPoint proficiency. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. My Profile Create and manage profiles for future opportunities. For applicants applying for positions with Schroder Investment Management North America Inc. (SIMNA): SIMNA endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the SIMNA HR Team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. SIMNA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please view SIMNA's EEO POLICY STATEMENT . If you'd like more information on your EEO rights under US law, please view EEO IS THE LAW POSTER , EEO IS THE LAW POSTER SUPPLEMENT and PAY TRANSPARENCY POSTING .
Where: Glasgow - Alexander Bain House Full Time:Permanent Salary: £23.504 rising to £24.064 after 9 months plus uncapped commission If youre a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence click apply for full job details
Apr 18, 2024
Full time
Where: Glasgow - Alexander Bain House Full Time:Permanent Salary: £23.504 rising to £24.064 after 9 months plus uncapped commission If youre a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence click apply for full job details
Sky's Retail Vision is to better connect our customers to Sky, with experts showcasing and effortlessly selling our products in a welcoming environment, located conveniently for our customers. Join our team as a Retail Sales Advisor in our Sky Retail Store in Telford shopping centre. You'll earn a fantastic £26,000 basic salary with a commission scheme on top - you can earn an extra £10,000 on average by achieving customer and commercial targets. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customers' needs, letting your personality shine With no barriers and no doors, you'll meet our customers face to face to discuss and demo the latest Sky products and services Be a Sky Ambassador selling the right package to the right customer Work 40 hours over 5 days out of 7, including weekends What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards InclusionRecognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 18, 2024
Full time
Sky's Retail Vision is to better connect our customers to Sky, with experts showcasing and effortlessly selling our products in a welcoming environment, located conveniently for our customers. Join our team as a Retail Sales Advisor in our Sky Retail Store in Telford shopping centre. You'll earn a fantastic £26,000 basic salary with a commission scheme on top - you can earn an extra £10,000 on average by achieving customer and commercial targets. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customers' needs, letting your personality shine With no barriers and no doors, you'll meet our customers face to face to discuss and demo the latest Sky products and services Be a Sky Ambassador selling the right package to the right customer Work 40 hours over 5 days out of 7, including weekends What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards InclusionRecognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Internal Sales Executive - Cirencester Office (hybrid working after probation) 22000- 25000 + Bonus + Benefits IT Solutions Provider are looking for an Internal Sales Executive looking to break into the IT sector and develop a career selling a range of IT technology to business partners across the UK. Primarily telephone based you will receive full training, so the main focus will be on identifying applicants with the right drive, determination and sales ambition. To apply the following background is considered suitable Educated to degree level or similar OR previous experience working in a sales environment Telephone sales beneficial Full driving licence or be able to commute to the Cirencester area. Excellent communication skills Experience working towards sales targets and deadlines beneficial. The Internal Sales Executive will join an existing team and will have a client list of potential customers to target. A full benefits package is offered including an uncapped commission scheme and once established the opportunity to be remote based 2 days a week. For more information please email Nick Lewis with a copy of your CV. Commutable locations - Stroud, Swindon, Bibury, Malmesbury, Tetbury, Gloucester, Cheltenham. Similar job titles - Sales Executive, Account Manager, Account Executive, Sales Advisor, Telesales, Telemarketer
Apr 18, 2024
Full time
Internal Sales Executive - Cirencester Office (hybrid working after probation) 22000- 25000 + Bonus + Benefits IT Solutions Provider are looking for an Internal Sales Executive looking to break into the IT sector and develop a career selling a range of IT technology to business partners across the UK. Primarily telephone based you will receive full training, so the main focus will be on identifying applicants with the right drive, determination and sales ambition. To apply the following background is considered suitable Educated to degree level or similar OR previous experience working in a sales environment Telephone sales beneficial Full driving licence or be able to commute to the Cirencester area. Excellent communication skills Experience working towards sales targets and deadlines beneficial. The Internal Sales Executive will join an existing team and will have a client list of potential customers to target. A full benefits package is offered including an uncapped commission scheme and once established the opportunity to be remote based 2 days a week. For more information please email Nick Lewis with a copy of your CV. Commutable locations - Stroud, Swindon, Bibury, Malmesbury, Tetbury, Gloucester, Cheltenham. Similar job titles - Sales Executive, Account Manager, Account Executive, Sales Advisor, Telesales, Telemarketer
Job Description Bairstow Eves Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Loughton. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35k Superb training and development programme with career progression opportunities Uncapped commission Leads generated from our colleagues in Estate Agency. Quality and Loyalty Bonus Group Discounts on Property Services. Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01566
Apr 17, 2024
Full time
Job Description Bairstow Eves Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Loughton. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35k Superb training and development programme with career progression opportunities Uncapped commission Leads generated from our colleagues in Estate Agency. Quality and Loyalty Bonus Group Discounts on Property Services. Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01566
Ernest Gordon Recruitment Limited
Accrington, Lancashire
Sales Assistant (Eco Industry) 23,400 (Realistic OTE 30,000) + Eco Industry Training + Progression to Team Lead + 29 days holiday + Casual Dress + Work Socials Accrington Are you from a sales or call centre background, looking to accelerate your career with a growing company at the forefront of the eco industry, where you will work in a small but powerful sales team, creating and nurturing leads, and be rewarded with an excellent commission scheme? Do you want to develop your sales and administrative skills to make a direct positive impact to both the environment and homeowners, where you will be integral in the formation and expansion of a sales team, with a company that has ambitious growth plans and will fully support your progression and development? The company provides retrofit advice and services to residential and commercial clients, ensuring that properties are compliant with the government's net-zero goals. They are looking for a sales assistant with an outspoken and positive attitude to ensure they achieve their growth goals. You will be responsible for calling warm leads, and collecting all relevant documentation to qualify them. This role would suit someone from a call centre or insurance background with a great eye for detail and administrative skill. On offer is an excellent opportunity help accelerate a new team in a company renowned for its fantastic employee wellbeing. The Role: Generate effective inbound and outbound sales calls Qualify leads for survey based on predetermined criteria Communicate with clients and assessors, ensuring that communication is kept throughout a project Ensure all documentation and administration is kept up to date, through logging data accurately The Person: Any sales or customer call centre experience, or similar Reference Number: BBBH12658 Sales, Sales Assistant, Eco services, Admin, Administration, Customer Services, Eco industry, Business Development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 17, 2024
Full time
Sales Assistant (Eco Industry) 23,400 (Realistic OTE 30,000) + Eco Industry Training + Progression to Team Lead + 29 days holiday + Casual Dress + Work Socials Accrington Are you from a sales or call centre background, looking to accelerate your career with a growing company at the forefront of the eco industry, where you will work in a small but powerful sales team, creating and nurturing leads, and be rewarded with an excellent commission scheme? Do you want to develop your sales and administrative skills to make a direct positive impact to both the environment and homeowners, where you will be integral in the formation and expansion of a sales team, with a company that has ambitious growth plans and will fully support your progression and development? The company provides retrofit advice and services to residential and commercial clients, ensuring that properties are compliant with the government's net-zero goals. They are looking for a sales assistant with an outspoken and positive attitude to ensure they achieve their growth goals. You will be responsible for calling warm leads, and collecting all relevant documentation to qualify them. This role would suit someone from a call centre or insurance background with a great eye for detail and administrative skill. On offer is an excellent opportunity help accelerate a new team in a company renowned for its fantastic employee wellbeing. The Role: Generate effective inbound and outbound sales calls Qualify leads for survey based on predetermined criteria Communicate with clients and assessors, ensuring that communication is kept throughout a project Ensure all documentation and administration is kept up to date, through logging data accurately The Person: Any sales or customer call centre experience, or similar Reference Number: BBBH12658 Sales, Sales Assistant, Eco services, Admin, Administration, Customer Services, Eco industry, Business Development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Job Description Business Development Team Manager Hybrid 1-2 days working from home and remaining days on-site Must be commutable to our Tamworth contact centre. £31,500 per annum OTE £50,000 We are currently recruiting a for an Office based Team Manager to join the Desk Based New Business BDM team in our Tamworth Contact Centre. As a Brakes Team Manager you'll be responsible for leading and motivating a team of New Business Development Managers. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised. You will be the key communication link between advisors and the wider business, ensuring effective communication across their team. What you'll be doing: Responsible for the direct management and motivation of between 12-15 Desk Based BDM's, ensuring everyone is fully developed to their maximum potential. Support the Inside Sales Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business. Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience. Energise team to fully participate in incentives and process improvements and ensuring they understand clear goals. The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics. What we are looking for: Proven experience at team manager or supervisor level, ideally in a contact centre (desirable) and have a proven track record of on-boarding new business activity. Confident, self-motivated, positive attitude with a strong commercial acumen A customer centric approach to business in all dealing with customers, peers, staff and suppliers Excellent communication, influencing and negotiation skills, both written and verbal Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment Above all you will be on a mission to deliver the best solution and best experience to your customers - both internal and external. You will get; A competitive salary Huge discount on all sorts of lovely food and award-winning products Generous holiday allowance, with option to purchase more Recognition awards and Incentives Pension Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility And much more . There's a lot on offer, so what are you waiting for? Apply Now!
Apr 17, 2024
Full time
Job Description Business Development Team Manager Hybrid 1-2 days working from home and remaining days on-site Must be commutable to our Tamworth contact centre. £31,500 per annum OTE £50,000 We are currently recruiting a for an Office based Team Manager to join the Desk Based New Business BDM team in our Tamworth Contact Centre. As a Brakes Team Manager you'll be responsible for leading and motivating a team of New Business Development Managers. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised. You will be the key communication link between advisors and the wider business, ensuring effective communication across their team. What you'll be doing: Responsible for the direct management and motivation of between 12-15 Desk Based BDM's, ensuring everyone is fully developed to their maximum potential. Support the Inside Sales Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business. Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience. Energise team to fully participate in incentives and process improvements and ensuring they understand clear goals. The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics. What we are looking for: Proven experience at team manager or supervisor level, ideally in a contact centre (desirable) and have a proven track record of on-boarding new business activity. Confident, self-motivated, positive attitude with a strong commercial acumen A customer centric approach to business in all dealing with customers, peers, staff and suppliers Excellent communication, influencing and negotiation skills, both written and verbal Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment Above all you will be on a mission to deliver the best solution and best experience to your customers - both internal and external. You will get; A competitive salary Huge discount on all sorts of lovely food and award-winning products Generous holiday allowance, with option to purchase more Recognition awards and Incentives Pension Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility And much more . There's a lot on offer, so what are you waiting for? Apply Now!
Are you passionate about Customer Service, getting things right first time and enjoy learning about your customer and products to really add value to the service you offer. As the Customer Service Advisor, you are the heartbeat of our business and connect us to our customers, you bring our products to life and create solutions by putting yourself in the customer's shoes and investing time to understand their business and how we can support their projects and goals, both now and in the future. PAM are part of Saint-Gobain UK & Ireland and is the premier supplier of ductile iron products and solutions to the UK's key utilities, telecoms, highways, civil engineering and construction industries. This role can be worked on a hybrid basis with two days in the office required per week. PAM also offers an early finish once a week at 1.30pm. What we're looking for: At PAM we "show we care", we "make it happen" and we "be our best". These values run through our business in everything we do. To live these values in the customer service team you will be customer centric and put yourself in the customer's shoes, go the extra mile and get it right first time to make it happen and be driven by continual improvement, learning and development to be your best self. Previous experience is not as important as the following: Strong communication skills to harvest business relationships Inquisitive and invested in understanding the business, products and your customers so we can add real value High attention to detail to get it right first time Digital competency to pick up new systems And the ability prioritise tasks to meet varied demands What you will be doing: You will be our customers main point of contact and communicate with them on daily basis on the phone, via email or EDI when they order online. You will truly understand your customer's needs, so you can give relevant and expert product guidance, common sense check their orders and make sure we get it right first time. Day to day you will be liaising with multiple departments to make sure we can fulfil our orders and keep customers informed regarding lead-time, despatch, and after-sales queries spotting areas to improve on as you go. Your role will involve: Expertly developing customer relationships and investing time to understanding their needs. Processing and managing orders from our customers from stock orders to more complex and bespoke orders ensuring we get it right first time. Liaising internally with all departments from logistics and sales to technical and finance to assure that all variables in a customer's order run smoothly and aftersales is effective and efficient. Responding to any customer complaint with empathy, ensuring all details of the concern are captured, logged and actioned, learning from any errors we made. Look for ways to continually improve customer experience and engage in team initiatives aimed at working better together. Is this job for you? Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. Our standard working pattern is 8.30am-5pm Monday to Friday with an early finish at 1.30pm each week. If you need more flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you
Apr 17, 2024
Full time
Are you passionate about Customer Service, getting things right first time and enjoy learning about your customer and products to really add value to the service you offer. As the Customer Service Advisor, you are the heartbeat of our business and connect us to our customers, you bring our products to life and create solutions by putting yourself in the customer's shoes and investing time to understand their business and how we can support their projects and goals, both now and in the future. PAM are part of Saint-Gobain UK & Ireland and is the premier supplier of ductile iron products and solutions to the UK's key utilities, telecoms, highways, civil engineering and construction industries. This role can be worked on a hybrid basis with two days in the office required per week. PAM also offers an early finish once a week at 1.30pm. What we're looking for: At PAM we "show we care", we "make it happen" and we "be our best". These values run through our business in everything we do. To live these values in the customer service team you will be customer centric and put yourself in the customer's shoes, go the extra mile and get it right first time to make it happen and be driven by continual improvement, learning and development to be your best self. Previous experience is not as important as the following: Strong communication skills to harvest business relationships Inquisitive and invested in understanding the business, products and your customers so we can add real value High attention to detail to get it right first time Digital competency to pick up new systems And the ability prioritise tasks to meet varied demands What you will be doing: You will be our customers main point of contact and communicate with them on daily basis on the phone, via email or EDI when they order online. You will truly understand your customer's needs, so you can give relevant and expert product guidance, common sense check their orders and make sure we get it right first time. Day to day you will be liaising with multiple departments to make sure we can fulfil our orders and keep customers informed regarding lead-time, despatch, and after-sales queries spotting areas to improve on as you go. Your role will involve: Expertly developing customer relationships and investing time to understanding their needs. Processing and managing orders from our customers from stock orders to more complex and bespoke orders ensuring we get it right first time. Liaising internally with all departments from logistics and sales to technical and finance to assure that all variables in a customer's order run smoothly and aftersales is effective and efficient. Responding to any customer complaint with empathy, ensuring all details of the concern are captured, logged and actioned, learning from any errors we made. Look for ways to continually improve customer experience and engage in team initiatives aimed at working better together. Is this job for you? Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. Our standard working pattern is 8.30am-5pm Monday to Friday with an early finish at 1.30pm each week. If you need more flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you
TSR NOTTINGHAM LTD
Stratford-upon-avon, Warwickshire
My client, a 5 Top 10 new build housing developer are recruiting for a Trainee Sales Advisor to join their passionate, successful and driven Sales Team. You will be required to work on a large and fast selling development, alongside an experienced Senior Sales Advisor, whilst learning all about the role and industry. The hours of work will be Thursday - Monday 10am - 5pm, working every weekend wit click apply for full job details
Apr 17, 2024
Full time
My client, a 5 Top 10 new build housing developer are recruiting for a Trainee Sales Advisor to join their passionate, successful and driven Sales Team. You will be required to work on a large and fast selling development, alongside an experienced Senior Sales Advisor, whilst learning all about the role and industry. The hours of work will be Thursday - Monday 10am - 5pm, working every weekend wit click apply for full job details
Call Centre Representative - Contact Centre Advisor - Inbound 1x Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off) Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am 3:00pm Office Based Ashton in Makerfield (Nr Haydock) Do you have Receptionist, Customer Service, Call Centre experience? Are you customer focused, have basic computer skills & a great phone manner? A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Contact Centre Representative & Call Handler to join their office-based team in Ashton in Makerfield, near Haydock. The Role : Based in their offices, you will be the first point of contact for customers via phone. You will; Manage telephone calls & emails from customers & clients Log product issues & service calls on to the in-house database system Book in visits & manage diaries for Engineer visits Order parts internally Update in-house call management portal & spreadsheets The Ideal Candidate: A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration/call centre or office experience. You may have experience in a Telpehone Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, Telesales, etc capacity. Hours & Remuneration: Based within the company's Ashton in Makerfield offices, the hours are; Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off) Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am - 3:00pm Basic Salary £18,441 + overtime Additionally: Overtime paid for Bank Holiday working and any additional days (double time) 25 days holiday Pension scheme and associated benefits Onsite parking If you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now!
Apr 17, 2024
Full time
Call Centre Representative - Contact Centre Advisor - Inbound 1x Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off) Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am 3:00pm Office Based Ashton in Makerfield (Nr Haydock) Do you have Receptionist, Customer Service, Call Centre experience? Are you customer focused, have basic computer skills & a great phone manner? A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Contact Centre Representative & Call Handler to join their office-based team in Ashton in Makerfield, near Haydock. The Role : Based in their offices, you will be the first point of contact for customers via phone. You will; Manage telephone calls & emails from customers & clients Log product issues & service calls on to the in-house database system Book in visits & manage diaries for Engineer visits Order parts internally Update in-house call management portal & spreadsheets The Ideal Candidate: A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration/call centre or office experience. You may have experience in a Telpehone Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, Telesales, etc capacity. Hours & Remuneration: Based within the company's Ashton in Makerfield offices, the hours are; Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off) Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am - 3:00pm Basic Salary £18,441 + overtime Additionally: Overtime paid for Bank Holiday working and any additional days (double time) 25 days holiday Pension scheme and associated benefits Onsite parking If you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now!
Job Description OTE: £30,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Filton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03856
Apr 17, 2024
Full time
Job Description OTE: £30,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Filton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03856
Job Description Uncapped Commission - Career ProgressionAt Connells, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Mutley Plain. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04510
Apr 17, 2024
Full time
Job Description Uncapped Commission - Career ProgressionAt Connells, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Mutley Plain. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04510
Job Description OTE - £28,000 - £30,000 - Uncapped Commission - Career ProgressionAt Sharman Quinney, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Godmanchester. The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Sharman Quinney is of one of the region's largest estate agency networks with 22 branches across Cambridgeshire, Lincolnshire, Northamptonshire and Rutland providing greater coverage from local bases. Ours is a recognised brand name, with over 31 years of market leading estate agency experience and success; we enjoy a reputation for both results and customer service, which is perhaps why we attract so many people looking to buy or let their property. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04511
Apr 17, 2024
Full time
Job Description OTE - £28,000 - £30,000 - Uncapped Commission - Career ProgressionAt Sharman Quinney, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Godmanchester. The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Sharman Quinney is of one of the region's largest estate agency networks with 22 branches across Cambridgeshire, Lincolnshire, Northamptonshire and Rutland providing greater coverage from local bases. Ours is a recognised brand name, with over 31 years of market leading estate agency experience and success; we enjoy a reputation for both results and customer service, which is perhaps why we attract so many people looking to buy or let their property. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04511
Job Description OTE - £25,000 - £30,000 - Uncapped Commission - Career ProgressionAt Peter Alan , part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Barry . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04506
Apr 17, 2024
Full time
Job Description OTE - £25,000 - £30,000 - Uncapped Commission - Career ProgressionAt Peter Alan , part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Barry . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04506
Job title: French speaking Customer Service & Sales Advisor Salary: Around £30,000 + 15% annual bonus Location: Basingstoke, Hampshire (Hybrid a mix of Homeworking and Office-based) Contract: Permanent Are you a fluent French speaker with a passion for delivering exceptional customer service? If so, we have an exciting opportunity for you to join our client s team as a French speaking Customer Service & Sales Advisor. The role is diverse and will involve a mix of Customer Service, Sales Support and soft sales but there is no cold calling in the job as you will only ever speak to existing customers. We are a recruiting for a leading company in their industry, dedicated to providing outstanding products and services to their customers. As a French speaking Customer Service & Sales Advisor, you will play a crucial role in maintaining and developing relationships with our client s existing customers. You will have the opportunity to work in a dynamic and supportive environment with a flexible working policy. Responsibilities: Deliver exceptional customer service to French-speaking clients, ensuring their needs and expectations are met and exceeded. Provide sales support, assisting customers with product inquiries, order processing, and resolving any issues or concerns. Engage in soft sales techniques to identify opportunities for upselling and cross-selling, driving revenue growth. Build strong relationships with existing customers, understanding their business requirements and providing tailored solutions. Collaborate with internal teams to ensure smooth order fulfilment, delivery, and after-sales support. Maintain accurate records of customer interactions and sales activities in our CRM system. Requirements: Fluent in French (both written and spoken) is essential. Previous experience in customer service, sales support, account management, or inside sales. Strong interpersonal and communication skills, with the ability to build rapport with customers. Proactive and results-oriented mindset, with a focus on achieving sales targets and customer satisfaction. Excellent organizational skills, with the ability to multitask and prioritize effectively. Benefits: Competitive salary package. Private Healthcare. Great pension contribution. Staff discount on products. Competitive holiday allowance. If you are a motivated and customer-focused individual with French language skills, we would love to hear from you! If interested, please apply or send your CV direct to
Apr 17, 2024
Full time
Job title: French speaking Customer Service & Sales Advisor Salary: Around £30,000 + 15% annual bonus Location: Basingstoke, Hampshire (Hybrid a mix of Homeworking and Office-based) Contract: Permanent Are you a fluent French speaker with a passion for delivering exceptional customer service? If so, we have an exciting opportunity for you to join our client s team as a French speaking Customer Service & Sales Advisor. The role is diverse and will involve a mix of Customer Service, Sales Support and soft sales but there is no cold calling in the job as you will only ever speak to existing customers. We are a recruiting for a leading company in their industry, dedicated to providing outstanding products and services to their customers. As a French speaking Customer Service & Sales Advisor, you will play a crucial role in maintaining and developing relationships with our client s existing customers. You will have the opportunity to work in a dynamic and supportive environment with a flexible working policy. Responsibilities: Deliver exceptional customer service to French-speaking clients, ensuring their needs and expectations are met and exceeded. Provide sales support, assisting customers with product inquiries, order processing, and resolving any issues or concerns. Engage in soft sales techniques to identify opportunities for upselling and cross-selling, driving revenue growth. Build strong relationships with existing customers, understanding their business requirements and providing tailored solutions. Collaborate with internal teams to ensure smooth order fulfilment, delivery, and after-sales support. Maintain accurate records of customer interactions and sales activities in our CRM system. Requirements: Fluent in French (both written and spoken) is essential. Previous experience in customer service, sales support, account management, or inside sales. Strong interpersonal and communication skills, with the ability to build rapport with customers. Proactive and results-oriented mindset, with a focus on achieving sales targets and customer satisfaction. Excellent organizational skills, with the ability to multitask and prioritize effectively. Benefits: Competitive salary package. Private Healthcare. Great pension contribution. Staff discount on products. Competitive holiday allowance. If you are a motivated and customer-focused individual with French language skills, we would love to hear from you! If interested, please apply or send your CV direct to
A leading manufacturer in Thame is looking for a Customer Service Advisor to be the first point of contact for existing and new clients from receipt of order through to manufacture and delivery and beyond providing a professional service and building customer relationships. Liaising with all to meet customer deadlines and internal business targets, providing exceptional customer service at all times. Key Accountabilities These will include: Work closely with all relevant areas internally to establish order requirements and coordinate the contact review process for complex customer orders taking into account varying terms and conditions. Manage the end-to-end order process taking ownership of the order, engaging regularly with the customer, and working with internal teams through design, engineering and build stages to problem solve any potential issues in achieving the customer requirements. Order all equipment required to complete customer orders liaising with logistics and manufacturing globally to establish completion and delivery dates whilst engaging with the customer to ensure expectations are managed throughout and driving them to provide firm and accurate delivery dates. Manage all financial aspects, ensuring that advanced or staged payments are achieved, and payment delays avoided Proactively engage with the SIOP (sales and operations planning) process ensuring that the order book is monitored and maintained in line with internal targets, documenting changes and providing weekly updates on progress and order files fully reflect the current situation. Take ownership of any and all queries from the customer, supporting them through to resolution, collating information from elsewhere in the business when necessary Build and maintain customer and internal relationships by attending customer meetings if required or coordinating internal meetings, as necessary, where you act as the face of the customer Design and maintain open order, on time delivery and invoicing reports to meet individual customer requirements and internal KPI's (key performance indicators) Work with the relevant department, providing information and support where necessary, for customer support incidents to be logged and resolved. Helping to ensure all incidents are followed through to a satisfactory close Gain an understanding and awareness of all other elements covered by the Customer Service team (including Shipping & Logistics Coordinator role), working to develop your role sufficiently to provide cover when needed Drive improvements in customer satisfaction through the continual review of processes and procedures, helping to provide training to new and existing members Other ad hoc duties in relation to the department as required providing cover to the Shipping & Logistics Coordinator during busy / holiday periods This role is based in Thame and it is a 7.30am start each morning until 4.00pm and an early 12.30pm finish on a Friday. Salary offered is 24k, 25 days holiday, pension and life assurance.
Apr 17, 2024
Full time
A leading manufacturer in Thame is looking for a Customer Service Advisor to be the first point of contact for existing and new clients from receipt of order through to manufacture and delivery and beyond providing a professional service and building customer relationships. Liaising with all to meet customer deadlines and internal business targets, providing exceptional customer service at all times. Key Accountabilities These will include: Work closely with all relevant areas internally to establish order requirements and coordinate the contact review process for complex customer orders taking into account varying terms and conditions. Manage the end-to-end order process taking ownership of the order, engaging regularly with the customer, and working with internal teams through design, engineering and build stages to problem solve any potential issues in achieving the customer requirements. Order all equipment required to complete customer orders liaising with logistics and manufacturing globally to establish completion and delivery dates whilst engaging with the customer to ensure expectations are managed throughout and driving them to provide firm and accurate delivery dates. Manage all financial aspects, ensuring that advanced or staged payments are achieved, and payment delays avoided Proactively engage with the SIOP (sales and operations planning) process ensuring that the order book is monitored and maintained in line with internal targets, documenting changes and providing weekly updates on progress and order files fully reflect the current situation. Take ownership of any and all queries from the customer, supporting them through to resolution, collating information from elsewhere in the business when necessary Build and maintain customer and internal relationships by attending customer meetings if required or coordinating internal meetings, as necessary, where you act as the face of the customer Design and maintain open order, on time delivery and invoicing reports to meet individual customer requirements and internal KPI's (key performance indicators) Work with the relevant department, providing information and support where necessary, for customer support incidents to be logged and resolved. Helping to ensure all incidents are followed through to a satisfactory close Gain an understanding and awareness of all other elements covered by the Customer Service team (including Shipping & Logistics Coordinator role), working to develop your role sufficiently to provide cover when needed Drive improvements in customer satisfaction through the continual review of processes and procedures, helping to provide training to new and existing members Other ad hoc duties in relation to the department as required providing cover to the Shipping & Logistics Coordinator during busy / holiday periods This role is based in Thame and it is a 7.30am start each morning until 4.00pm and an early 12.30pm finish on a Friday. Salary offered is 24k, 25 days holiday, pension and life assurance.
Gordon Anthony Mortgages Ltd Appointed Represenative of Stonebridge are looking for qualified mortgage and protection advisors to join their team. This is an excellent opportunity, to join an established brokerage with huge potential for career growth and guaranteed lead opportunities from one of the region's largest independent estate agency groups. If you consider yourself to be proactive, thrive in a fast-paced environment and are driven to succeed then we would love to speak to you. Positions available in Preston, Chorley, Rochdale areas Purpose: To offer mortgage and protection advice to any existing customers of GAM and to all new customers introduced by estate agent or new build partner. To offer advice in a thoroughly competent and professional manner, observing the regulatory requirements introduced by the FCA, together with following the Stonebridge Sales & Compliance procedures. To act with integrity, due skill, care and diligence and arrange the mortgage and protection cover for any client wishing to accept the advice offered. Why join Gordon Anthony Mortgages Basic salary of £25,000 - £35,000 per annum (Dependent on experience) with realistic on track earnings of £45,000 - £55,000 per annum with uncapped commission. Joining a culture that supports your development and encourages growth. Options for ongoing career development with paid for external courses and access to further industry qualifications Discounted staff rates for all services across the group 20 days holiday plus bank holidays Company laptop Functional Knowledge Practical understanding of the culture and style of the Financial Conduct Authority (FCA) and the scope of Conduct Risk and how business models should be based on a foundation of fair treatment of customers at all times. Good knowledge of Financial Services core products i.e., Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance. Working knowledge and full understanding of the Training & Competence Scheme. A strong knowledge of, understanding and emphasis on Sales Quality and minimising corporate risks. An understanding of Estate Agency business practices. Understanding of customer relationship management techniques Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business Skills Strong influencing skills in a team environment. Well-developed analytical, planning and organising skills. Great communication skills and great attention to detail Ability to monitor, evaluate, coach and develop people. Ability to effectively implement processes in both a stable and changing business environment. Ability to proactively lead and drive continuous improvement across a multi-site operation. Behaviours Strong customer champion who leads by example, encouraging a culture that consistently delivers positive outcomes for customers. Results and action orientated. Exhibit strong team working skills as well as working on your own initiative. Demonstrate a collaborative style in a team environment. Strong, confident and works well under pressure. Ambassador for the Group, presenting a professional and corporate image. Background, Experience and Qualifications 1 years plus experience in Mortgage & Protection advice and recommendation or similar role in Financial Services, ideally within an estate agency / retail environment. Proven track record in motivating and influencing salespeople in a customer facing environment. Excellent perspective of financial services, estate agency and retail developments including latest technology developments. Relevant Professional qualifications to fulfil the role e.g., minimum Certificate in Mortgage advice and practice (CeMAP) or industry recognised equivalent. Understanding of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
Apr 17, 2024
Full time
Gordon Anthony Mortgages Ltd Appointed Represenative of Stonebridge are looking for qualified mortgage and protection advisors to join their team. This is an excellent opportunity, to join an established brokerage with huge potential for career growth and guaranteed lead opportunities from one of the region's largest independent estate agency groups. If you consider yourself to be proactive, thrive in a fast-paced environment and are driven to succeed then we would love to speak to you. Positions available in Preston, Chorley, Rochdale areas Purpose: To offer mortgage and protection advice to any existing customers of GAM and to all new customers introduced by estate agent or new build partner. To offer advice in a thoroughly competent and professional manner, observing the regulatory requirements introduced by the FCA, together with following the Stonebridge Sales & Compliance procedures. To act with integrity, due skill, care and diligence and arrange the mortgage and protection cover for any client wishing to accept the advice offered. Why join Gordon Anthony Mortgages Basic salary of £25,000 - £35,000 per annum (Dependent on experience) with realistic on track earnings of £45,000 - £55,000 per annum with uncapped commission. Joining a culture that supports your development and encourages growth. Options for ongoing career development with paid for external courses and access to further industry qualifications Discounted staff rates for all services across the group 20 days holiday plus bank holidays Company laptop Functional Knowledge Practical understanding of the culture and style of the Financial Conduct Authority (FCA) and the scope of Conduct Risk and how business models should be based on a foundation of fair treatment of customers at all times. Good knowledge of Financial Services core products i.e., Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance. Working knowledge and full understanding of the Training & Competence Scheme. A strong knowledge of, understanding and emphasis on Sales Quality and minimising corporate risks. An understanding of Estate Agency business practices. Understanding of customer relationship management techniques Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business Skills Strong influencing skills in a team environment. Well-developed analytical, planning and organising skills. Great communication skills and great attention to detail Ability to monitor, evaluate, coach and develop people. Ability to effectively implement processes in both a stable and changing business environment. Ability to proactively lead and drive continuous improvement across a multi-site operation. Behaviours Strong customer champion who leads by example, encouraging a culture that consistently delivers positive outcomes for customers. Results and action orientated. Exhibit strong team working skills as well as working on your own initiative. Demonstrate a collaborative style in a team environment. Strong, confident and works well under pressure. Ambassador for the Group, presenting a professional and corporate image. Background, Experience and Qualifications 1 years plus experience in Mortgage & Protection advice and recommendation or similar role in Financial Services, ideally within an estate agency / retail environment. Proven track record in motivating and influencing salespeople in a customer facing environment. Excellent perspective of financial services, estate agency and retail developments including latest technology developments. Relevant Professional qualifications to fulfil the role e.g., minimum Certificate in Mortgage advice and practice (CeMAP) or industry recognised equivalent. Understanding of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.