Helpdesk Manager - Facilities Management - Bury - Up to £38,000 About the Company We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team. To manage a team of Helpdesk Co-ordinators, undertake training and produce reports for the organisation's board and clients. Helpdesk Manager The Rewards Salary up to £38,000 + package Benefits Helpdesk Manager - Requirements Worked within an FM or Building services or similar maintenance environment previously Worked on a helpdesk already and understands scheduling/planning Excellent organisation skills, attention to detail and ability to multi-task Strong I.T skills and high-level admin background Good communication skills and telephone manner Helpdesk Manager - Responsibilities To monitor the helpdesk and proactively manage KPI s on the CAFM system To manage computerised PPM and work records To ensure PPM work orders are produced in a timely manner and all jobs closed to SLA s To respond to client problems and resolve all issues To manage and produce reports, survey data and general management reports Train up new staff, PDP s and day-to-day team management. To monitor outstanding work orders and produce backlog reports To assist in invoice or KPI disputes Motivate and manage other staff and manage their training requirements This role would suit a Helpdesk Manager, Senior Helpdesk Coordinator, Contact Centre Manager, Service Manager, Engineering Planner, Service Scheduler, or Facilities Manager. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Apr 18, 2024
Full time
Helpdesk Manager - Facilities Management - Bury - Up to £38,000 About the Company We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team. To manage a team of Helpdesk Co-ordinators, undertake training and produce reports for the organisation's board and clients. Helpdesk Manager The Rewards Salary up to £38,000 + package Benefits Helpdesk Manager - Requirements Worked within an FM or Building services or similar maintenance environment previously Worked on a helpdesk already and understands scheduling/planning Excellent organisation skills, attention to detail and ability to multi-task Strong I.T skills and high-level admin background Good communication skills and telephone manner Helpdesk Manager - Responsibilities To monitor the helpdesk and proactively manage KPI s on the CAFM system To manage computerised PPM and work records To ensure PPM work orders are produced in a timely manner and all jobs closed to SLA s To respond to client problems and resolve all issues To manage and produce reports, survey data and general management reports Train up new staff, PDP s and day-to-day team management. To monitor outstanding work orders and produce backlog reports To assist in invoice or KPI disputes Motivate and manage other staff and manage their training requirements This role would suit a Helpdesk Manager, Senior Helpdesk Coordinator, Contact Centre Manager, Service Manager, Engineering Planner, Service Scheduler, or Facilities Manager. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Jonathan Lee Recruitment Ltd
Shrewsbury, Shropshire
Material Planner Shrewsbury (Hybrid) Up to £21/hr Inside IR35 A Material Planner opportunity has become available for one of the world s leading manufacturers of off-highway machinery and diesel and natural gas engines. Fantastic opportunity for a Material Scheduler / Expeditor to join a world class manufacturing facility in Shrewsbury. Responsibilities: Collaborating with suppliers to ensure execution to planned orders and schedules. Supporting in issue resolution to ensure material availability for production. Working with operations, quality and purchasing teams to support production. Supporting initiatives to improve inventory accuracy and systems planning parameters. Utilize root cause corrective actions to resolve issues. Analyse established parts schedules and production requirements. Support supply chain performance efforts by monitoring and tracking supplier performance metrics. Deliver improvements in point of use material availability. To apply for this Material Planner position you should have some of the following: Knowledge of material requirements planning. Supply chain environment may provide exposure. MS Excel to intermediate standard or higher. Knowledge / experience of using MRP Systems is advantageous. SAP is very similar to internal QAD system so would also be advantageous. Excellent interpersonal, teamwork, organisation, and communication skills, motivated. Clean full driving license will be required - May be a requirement to travel to see suppliers. Suppliers are UK based. 3 days in the office per week. No set days, days can be flexible. 37.5hrs per week. Early finish on Fridays. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent contract per-hour rate of £21.00. To apply for this contract Material Planner job in Shrewsbury, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 17, 2024
Contractor
Material Planner Shrewsbury (Hybrid) Up to £21/hr Inside IR35 A Material Planner opportunity has become available for one of the world s leading manufacturers of off-highway machinery and diesel and natural gas engines. Fantastic opportunity for a Material Scheduler / Expeditor to join a world class manufacturing facility in Shrewsbury. Responsibilities: Collaborating with suppliers to ensure execution to planned orders and schedules. Supporting in issue resolution to ensure material availability for production. Working with operations, quality and purchasing teams to support production. Supporting initiatives to improve inventory accuracy and systems planning parameters. Utilize root cause corrective actions to resolve issues. Analyse established parts schedules and production requirements. Support supply chain performance efforts by monitoring and tracking supplier performance metrics. Deliver improvements in point of use material availability. To apply for this Material Planner position you should have some of the following: Knowledge of material requirements planning. Supply chain environment may provide exposure. MS Excel to intermediate standard or higher. Knowledge / experience of using MRP Systems is advantageous. SAP is very similar to internal QAD system so would also be advantageous. Excellent interpersonal, teamwork, organisation, and communication skills, motivated. Clean full driving license will be required - May be a requirement to travel to see suppliers. Suppliers are UK based. 3 days in the office per week. No set days, days can be flexible. 37.5hrs per week. Early finish on Fridays. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent contract per-hour rate of £21.00. To apply for this contract Material Planner job in Shrewsbury, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Job Title : Works Scheduler Contract Type : 12 Months Fixed-Term contract Salary : £31,067.66 per annum. Working Hours : 40 Hours per week Working Pattern : Monday - Friday / Hybrid Location : Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Works Scheduler As a Works Scheduler you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience of working in a pressurised environment and dealing with challenging situations.You will ensure maximum productivity achieved, with technical understanding underpinning effective resource management. You will be target driven, able to adapt in a fast-paced environment with multiple lines of communication.Work is of a reactive nature with ownership in completing tasks paramount, along with flexibility to cover additional hours where required. Why Riverside Property Services? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Hybrid working 2 days in the office (During training this will be more) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow-on jobs are actioned by the end of each day.Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements.A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided.Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur.Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff.Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure.Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost.The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.May occasionally oversee work of an apprentice and
Apr 15, 2024
Full time
Job Title : Works Scheduler Contract Type : 12 Months Fixed-Term contract Salary : £31,067.66 per annum. Working Hours : 40 Hours per week Working Pattern : Monday - Friday / Hybrid Location : Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Works Scheduler As a Works Scheduler you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience of working in a pressurised environment and dealing with challenging situations.You will ensure maximum productivity achieved, with technical understanding underpinning effective resource management. You will be target driven, able to adapt in a fast-paced environment with multiple lines of communication.Work is of a reactive nature with ownership in completing tasks paramount, along with flexibility to cover additional hours where required. Why Riverside Property Services? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Hybrid working 2 days in the office (During training this will be more) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow-on jobs are actioned by the end of each day.Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements.A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided.Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur.Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff.Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure.Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost.The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.May occasionally oversee work of an apprentice and
Do you have production planning experience, and are you seeking a new job in Telford? Jonathan Lee Recruitment is helping a reputable manufacturing company recruit a Production Planner, and the role comes with an excellent salary and benefits package. Working days Mon - Fri with early finish on Friday As a Production Planner, you will be responsible for the production planning to guarantee that manufactured products are ready on time. You will also manage the daily priorities with the scheduler and prioritise and manage bottlenecks and backlog crises of finished products. In your first few weeks in this Production Planner role, you can expect to: Deal with escalation for supply component to procurement as needed Attend weekly meetings with Customer Services to manage lead time requests Monthly production planning (based on capacity contract) inside SAP end to end. Root cause analysis Preparation of capacity tracker Manage master data and life cycle management of finished goods SAP Key user for planning Ensure communication with stakeholders: Production, Maintenance, Procurement, Supply Chain, Customer Services To apply for this Production Planner role, your soft skills, expertise and experience should include: KPI management/optimisation Manufacturing/ high volume production and assembly / Low volume engineered products Root cause analysis Preparation of monthly output figures Stock management Candidate with current or recent experience in production planning, production scheduling, or as master planner or production scheduler will have the right background to be considered for this role. If you re looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent salary and benefits package. Monthly and Annual Bonus Opportunity to work from home up to 2 days/week 33 Days Holiday Competitive Pension Arrangement 10% Full Sick Pay Please get in touch with our Jonathan Lee Recruitment team today to apply and register your interest for this full-time Production Planner position. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 09, 2024
Full time
Do you have production planning experience, and are you seeking a new job in Telford? Jonathan Lee Recruitment is helping a reputable manufacturing company recruit a Production Planner, and the role comes with an excellent salary and benefits package. Working days Mon - Fri with early finish on Friday As a Production Planner, you will be responsible for the production planning to guarantee that manufactured products are ready on time. You will also manage the daily priorities with the scheduler and prioritise and manage bottlenecks and backlog crises of finished products. In your first few weeks in this Production Planner role, you can expect to: Deal with escalation for supply component to procurement as needed Attend weekly meetings with Customer Services to manage lead time requests Monthly production planning (based on capacity contract) inside SAP end to end. Root cause analysis Preparation of capacity tracker Manage master data and life cycle management of finished goods SAP Key user for planning Ensure communication with stakeholders: Production, Maintenance, Procurement, Supply Chain, Customer Services To apply for this Production Planner role, your soft skills, expertise and experience should include: KPI management/optimisation Manufacturing/ high volume production and assembly / Low volume engineered products Root cause analysis Preparation of monthly output figures Stock management Candidate with current or recent experience in production planning, production scheduling, or as master planner or production scheduler will have the right background to be considered for this role. If you re looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent salary and benefits package. Monthly and Annual Bonus Opportunity to work from home up to 2 days/week 33 Days Holiday Competitive Pension Arrangement 10% Full Sick Pay Please get in touch with our Jonathan Lee Recruitment team today to apply and register your interest for this full-time Production Planner position. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
REPAIRS SCHEDULER/ PLANNER ROLE South East London Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) Office based - 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Apr 05, 2024
Contractor
REPAIRS SCHEDULER/ PLANNER ROLE South East London Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) Office based - 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Planner / Scheduler / Administrator Birmingham - Office Based in Tamworth (B79) 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tamworth working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tamworth Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Apr 05, 2024
Full time
Planner / Scheduler / Administrator Birmingham - Office Based in Tamworth (B79) 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tamworth working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tamworth Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Planner / Scheduler - Long term contract - Based Inverurie, Aberdeenshire Our client, a global oilfield services business, currently have a requirement for a Planner / Scheduler for a long term contract role based at their facility in Inverurie. You will be responsible for scheduling internal machining and assembly activities and PO deliveries Coordinating and expediting the flow of work and materials within or between these departments according to daily and weekly production schedules Interacting with department supervisors/Cell Leaders, production engineers and continuous improvement leaders to determine progress of work and completion dates, inventory levels and solving production problems to ensure adherence to the Master Schedule You will need to be a highly motivated and a proactive production planner who is highly-organised and possess a good working knowledge of manufacturing scheduling processes and systems. Good IT and analytical skills are essential, including high numerical capabilities to ensure the delivery of our key business objectives. DUTIES & RESPONSIBILITIES: -Plan and prepare production schedules for assembly and machine shop for product lines based on customer demand, equipment, labour and raw material availability. -Draw up master/discipline schedule to establish sequence and lead time of each operation to meet client forecasted master schedule. -Drive S&OP meetings to determine effective stock holding. -Analyse production specifications and construction data and human resource requirements for the production schedule. -Plan sequence of assembly, machining. Using departmental Capacity Planning tools to determine if production will be constrained in future periods; load level production plan and identify potential corrective actions such as: working overtime, adding equipment, outsourcing or expediting. -Monitor machine metrics to determine utilisation, part count and route amendment to maintain machine schedule -Highlight any variations on costing throughout production sequence. -Expedite operations that delay schedules and alter schedules to meet unforeseen conditions. -Prepares production reports and Sales updates. -Work closely with the Machining Centre Scheduler, Purchasing and Sales to ensure all material requirements are reviewed to meet schedule and S&OP requirements. -Review, monitor and manage New Product introductions to ensure that the Supply Chain can support all requirements. -Prepare requisitions to obtain materials, tools, and equipment. -Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are properly maintained. -Delegate to produce project packets, shop packets, pick lists, production schedules, manufacturing orders and purchasing requisitions. Also, action in an accurate and timely manner production orders, forecasts, and availability requests. -Update Sales order deliveries especially where changes to the Master Production Schedule have taken place. -Maintain at all times a high level of professionalism, a positive attitude and a demeanour supportive of our mission, core values and overall objectives as determined by senior management. -Present key information to sales weekly Management Production meeting. -Support the attitudes required within the team in meeting customer requirements/expectations, specifically in respect to handling enquiries, quotes, technical, administrative and commercial issues. -Coordinate activities within adjoining teams to ensure efficiencies and effectiveness are the primary outcome. -Liaise with the sales team on delivery and availability issues related to fulfilling customer orders. -Comply with all company policies and procedures. -Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. Qualifications: Essential: -Experience in (ERP) System -Planning software -High degree of communication skills Desirable: -CIPS or CPIM certification Experience: Essential: -Working knowledge and technical understanding of planning manufacturing activities within assembly, machining and inspection techniques Desirable: -Previous experience with scheduling production With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Apr 05, 2024
Contractor
Planner / Scheduler - Long term contract - Based Inverurie, Aberdeenshire Our client, a global oilfield services business, currently have a requirement for a Planner / Scheduler for a long term contract role based at their facility in Inverurie. You will be responsible for scheduling internal machining and assembly activities and PO deliveries Coordinating and expediting the flow of work and materials within or between these departments according to daily and weekly production schedules Interacting with department supervisors/Cell Leaders, production engineers and continuous improvement leaders to determine progress of work and completion dates, inventory levels and solving production problems to ensure adherence to the Master Schedule You will need to be a highly motivated and a proactive production planner who is highly-organised and possess a good working knowledge of manufacturing scheduling processes and systems. Good IT and analytical skills are essential, including high numerical capabilities to ensure the delivery of our key business objectives. DUTIES & RESPONSIBILITIES: -Plan and prepare production schedules for assembly and machine shop for product lines based on customer demand, equipment, labour and raw material availability. -Draw up master/discipline schedule to establish sequence and lead time of each operation to meet client forecasted master schedule. -Drive S&OP meetings to determine effective stock holding. -Analyse production specifications and construction data and human resource requirements for the production schedule. -Plan sequence of assembly, machining. Using departmental Capacity Planning tools to determine if production will be constrained in future periods; load level production plan and identify potential corrective actions such as: working overtime, adding equipment, outsourcing or expediting. -Monitor machine metrics to determine utilisation, part count and route amendment to maintain machine schedule -Highlight any variations on costing throughout production sequence. -Expedite operations that delay schedules and alter schedules to meet unforeseen conditions. -Prepares production reports and Sales updates. -Work closely with the Machining Centre Scheduler, Purchasing and Sales to ensure all material requirements are reviewed to meet schedule and S&OP requirements. -Review, monitor and manage New Product introductions to ensure that the Supply Chain can support all requirements. -Prepare requisitions to obtain materials, tools, and equipment. -Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are properly maintained. -Delegate to produce project packets, shop packets, pick lists, production schedules, manufacturing orders and purchasing requisitions. Also, action in an accurate and timely manner production orders, forecasts, and availability requests. -Update Sales order deliveries especially where changes to the Master Production Schedule have taken place. -Maintain at all times a high level of professionalism, a positive attitude and a demeanour supportive of our mission, core values and overall objectives as determined by senior management. -Present key information to sales weekly Management Production meeting. -Support the attitudes required within the team in meeting customer requirements/expectations, specifically in respect to handling enquiries, quotes, technical, administrative and commercial issues. -Coordinate activities within adjoining teams to ensure efficiencies and effectiveness are the primary outcome. -Liaise with the sales team on delivery and availability issues related to fulfilling customer orders. -Comply with all company policies and procedures. -Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. Qualifications: Essential: -Experience in (ERP) System -Planning software -High degree of communication skills Desirable: -CIPS or CPIM certification Experience: Essential: -Working knowledge and technical understanding of planning manufacturing activities within assembly, machining and inspection techniques Desirable: -Previous experience with scheduling production With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Opportunity to lead the planning function for a thriving manufacturer that's investing heavily in its plant and people! Why you should apply: Lead & Grow: You'll take the lead as the standalone planner for a complex manufacturing area. As the business scales, your opportunity to build and manage your own team will also increase. Variety & Challenge: You'll schedule for a wide variety of processes, ensuring a dynamic workday and will enjoy the challenge of juggling planning schedules for a complex batch manufacturing operation. Enhance Your Skills: Whether advancing your Microsoft Excel proficiency or pursuing further qualifications, our client supports your personal and professional development. Embrace Flexibility: Celebrate the weekend earlier, with a 2:30 pm Friday finish, providing the perfect work-life balance for family, hobbies, or personal pursuits. Key Responsibilities as the Production Planner: Mastermind production schedules to ensure on-time and in-full customer satisfaction. Oversee production control comprehensively, contributing to the company's drive for continuous cost reduction. Manage and optimise production timelines, pre-emptively mitigating risks. Standardise processes and protocols for robust production scheduling. Streamline inventory management to enhance stock turnover. What you need to apply for the Production Planner: Experience in a production planning capacity in a manufacturing environment. MRP/ERP experience (Microsoft Dynamics/D365 desirable) About the company Our prestigious client, a family-run stalwart of South Wales boasting a 55-year legacy, is part of an expansive international group. They're renowned for their continuous investment in the site and for nurturing a supportive, tight-knit team culture. Your package You will receive a competitive salary (dependent on experience), pension, potential annual bonus, and 25 days holiday plus the bank holidays. Your working hours Monday to Thursday, 8 am - 4:30 pm; Fridays , 8 am - 2:30 pm. How to Apply If you are a Production Planner looking to join a secure and growing business, please click apply. Do not worry if your CV is not up to date; we can sort that out later. If you want to discuss this first, call the office and quote ref 4380. This position would suit candidates who are currently a production scheduler, production controller, manufacturing planner, production scheduler, etc. By clicking Apply you accept our privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Privacy Policy: (url removed)
Apr 02, 2024
Full time
Opportunity to lead the planning function for a thriving manufacturer that's investing heavily in its plant and people! Why you should apply: Lead & Grow: You'll take the lead as the standalone planner for a complex manufacturing area. As the business scales, your opportunity to build and manage your own team will also increase. Variety & Challenge: You'll schedule for a wide variety of processes, ensuring a dynamic workday and will enjoy the challenge of juggling planning schedules for a complex batch manufacturing operation. Enhance Your Skills: Whether advancing your Microsoft Excel proficiency or pursuing further qualifications, our client supports your personal and professional development. Embrace Flexibility: Celebrate the weekend earlier, with a 2:30 pm Friday finish, providing the perfect work-life balance for family, hobbies, or personal pursuits. Key Responsibilities as the Production Planner: Mastermind production schedules to ensure on-time and in-full customer satisfaction. Oversee production control comprehensively, contributing to the company's drive for continuous cost reduction. Manage and optimise production timelines, pre-emptively mitigating risks. Standardise processes and protocols for robust production scheduling. Streamline inventory management to enhance stock turnover. What you need to apply for the Production Planner: Experience in a production planning capacity in a manufacturing environment. MRP/ERP experience (Microsoft Dynamics/D365 desirable) About the company Our prestigious client, a family-run stalwart of South Wales boasting a 55-year legacy, is part of an expansive international group. They're renowned for their continuous investment in the site and for nurturing a supportive, tight-knit team culture. Your package You will receive a competitive salary (dependent on experience), pension, potential annual bonus, and 25 days holiday plus the bank holidays. Your working hours Monday to Thursday, 8 am - 4:30 pm; Fridays , 8 am - 2:30 pm. How to Apply If you are a Production Planner looking to join a secure and growing business, please click apply. Do not worry if your CV is not up to date; we can sort that out later. If you want to discuss this first, call the office and quote ref 4380. This position would suit candidates who are currently a production scheduler, production controller, manufacturing planner, production scheduler, etc. By clicking Apply you accept our privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Privacy Policy: (url removed)
Role : Senior Scheduler / Workflow Planner Location : Slough - full time office based Package : Up to 35,000 / 20 + 8 Bank Holidays / 40 hour week / 8am - 5pm mon - Friday We are recruiting for an experienced Senior Engineer Scheduler / Senior Admin to work for a family run refrigeration company who have been established for over 25 years and cover UK wide. MUST HAVE EXPERIENCE WORKING IN THE BUILDING SERVICES OR REFRIGERATION OR AIR CONDITIONING INDUSTRY Key Responsibilities: Managing the office staff and dealing with queries for engineers or customers Management of engineering diaries Planning of engineers, materials, equipment and permits Planning reactive works to ensure deadlines are met and work is arranged asap Act as a point of contact and escalation for the engineers on site Providing support to schedulers and field staff To make changes during the workday where required to accommodate emergency calls. To liaise with sites to book in jobs that require permits, or specific attendance times. Provide the cooperation necessary about each job to do work as prescribed by operations Quoting for any equipment or materials needed Package: Salary: 32,000.00- 36,000.00 per year 40 hour week 8am - 5pm Mon - Fri Pension Uniform 20 + 8 bank holidays Job Types: Full-time, Permanent
Mar 31, 2024
Full time
Role : Senior Scheduler / Workflow Planner Location : Slough - full time office based Package : Up to 35,000 / 20 + 8 Bank Holidays / 40 hour week / 8am - 5pm mon - Friday We are recruiting for an experienced Senior Engineer Scheduler / Senior Admin to work for a family run refrigeration company who have been established for over 25 years and cover UK wide. MUST HAVE EXPERIENCE WORKING IN THE BUILDING SERVICES OR REFRIGERATION OR AIR CONDITIONING INDUSTRY Key Responsibilities: Managing the office staff and dealing with queries for engineers or customers Management of engineering diaries Planning of engineers, materials, equipment and permits Planning reactive works to ensure deadlines are met and work is arranged asap Act as a point of contact and escalation for the engineers on site Providing support to schedulers and field staff To make changes during the workday where required to accommodate emergency calls. To liaise with sites to book in jobs that require permits, or specific attendance times. Provide the cooperation necessary about each job to do work as prescribed by operations Quoting for any equipment or materials needed Package: Salary: 32,000.00- 36,000.00 per year 40 hour week 8am - 5pm Mon - Fri Pension Uniform 20 + 8 bank holidays Job Types: Full-time, Permanent
Role : Senior Scheduler / Workflow Planner Location : Slough - full time office based Package : Up to 35,000 / 20 + 8 Bank Holidays / 40 hour week / 8am - 5pm mon - Friday We are recruiting for an experienced Senior Engineer Scheduler / Senior Admin to work for a family run refrigeration company who have been established for over 25 years and cover UK wide. MUST HAVE EXPERIENCE WORKING IN THE BUILDING SERVICES OR REFRIGERATION OR AIR CONDITIONING INDUSTRY Key Responsibilities: Managing the office staff and dealing with queries for engineers or customers Management of engineering diaries Planning of engineers, materials, equipment and permits Planning reactive works to ensure deadlines are met and work is arranged asap Act as a point of contact and escalation for the engineers on site Providing support to schedulers and field staff To make changes during the workday where required to accommodate emergency calls. To liaise with sites to book in jobs that require permits, or specific attendance times. Provide the cooperation necessary about each job to do work as prescribed by operations Quoting for any equipment or materials needed Package: Salary: 32,000.00- 36,000.00 per year 40 hour week 8am - 5pm Mon - Fri Pension Uniform 20 + 8 bank holidays Job Types: Full-time, Permanent
Mar 31, 2024
Full time
Role : Senior Scheduler / Workflow Planner Location : Slough - full time office based Package : Up to 35,000 / 20 + 8 Bank Holidays / 40 hour week / 8am - 5pm mon - Friday We are recruiting for an experienced Senior Engineer Scheduler / Senior Admin to work for a family run refrigeration company who have been established for over 25 years and cover UK wide. MUST HAVE EXPERIENCE WORKING IN THE BUILDING SERVICES OR REFRIGERATION OR AIR CONDITIONING INDUSTRY Key Responsibilities: Managing the office staff and dealing with queries for engineers or customers Management of engineering diaries Planning of engineers, materials, equipment and permits Planning reactive works to ensure deadlines are met and work is arranged asap Act as a point of contact and escalation for the engineers on site Providing support to schedulers and field staff To make changes during the workday where required to accommodate emergency calls. To liaise with sites to book in jobs that require permits, or specific attendance times. Provide the cooperation necessary about each job to do work as prescribed by operations Quoting for any equipment or materials needed Package: Salary: 32,000.00- 36,000.00 per year 40 hour week 8am - 5pm Mon - Fri Pension Uniform 20 + 8 bank holidays Job Types: Full-time, Permanent
Scheduling Administrator, Whiteley (Hampshire) Job Overview: We are seeking a highly organized and detail-oriented Scheduling Administrator to join our team. The ideal candidate will be responsible for efficiently managing inbound calls and scheduling appointments for our team of engineers. This role requires excellent communication skills, strong attention to detail, and the ability to prioritize tasks effectively. The Scheduler/Planner will play a critical role in ensuring that our engineering team operates smoothly and meets all customer requirements. Responsibilities: Receive and manage inbound calls from customers and internal staff regarding service requests and appointments. Coordinate with customers to schedule appointments for engineering services based on availability and urgency. Liaise with the engineering team to assign and schedule appointments according to skillset, location, and workload. Maintain accurate records of appointments, including details of the service requested, customer information, and engineer assignments. Optimize scheduling to maximize efficiency and minimize travel time for engineers. Communicate with customers to provide appointment confirmations, updates, and any necessary rescheduling. Collaborate with other departments to ensure smooth coordination of resources and timely completion of service requests. Monitor and track the progress of scheduled appointments to ensure timely completion and customer satisfaction. Address any scheduling conflicts or issues promptly and proactively seek solutions. Assist in generating reports and analyzing data related to scheduling and appointment management. Requirements: Proven experience in a scheduling, planning, or administrative role, preferably in a service-oriented industry. Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and team members. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively. Proficiency in using scheduling software or tools to manage appointments and resources efficiently. Ability to work independently and collaboratively in a fast-paced environment, with a proactive and solution-oriented approach. Flexibility to adapt to changing priorities and schedules, with a positive attitude and willingness to learn. Familiarity with basic office software (e.g., Microsoft Office Suite) and ability to learn new software applications quickly.
Mar 31, 2024
Full time
Scheduling Administrator, Whiteley (Hampshire) Job Overview: We are seeking a highly organized and detail-oriented Scheduling Administrator to join our team. The ideal candidate will be responsible for efficiently managing inbound calls and scheduling appointments for our team of engineers. This role requires excellent communication skills, strong attention to detail, and the ability to prioritize tasks effectively. The Scheduler/Planner will play a critical role in ensuring that our engineering team operates smoothly and meets all customer requirements. Responsibilities: Receive and manage inbound calls from customers and internal staff regarding service requests and appointments. Coordinate with customers to schedule appointments for engineering services based on availability and urgency. Liaise with the engineering team to assign and schedule appointments according to skillset, location, and workload. Maintain accurate records of appointments, including details of the service requested, customer information, and engineer assignments. Optimize scheduling to maximize efficiency and minimize travel time for engineers. Communicate with customers to provide appointment confirmations, updates, and any necessary rescheduling. Collaborate with other departments to ensure smooth coordination of resources and timely completion of service requests. Monitor and track the progress of scheduled appointments to ensure timely completion and customer satisfaction. Address any scheduling conflicts or issues promptly and proactively seek solutions. Assist in generating reports and analyzing data related to scheduling and appointment management. Requirements: Proven experience in a scheduling, planning, or administrative role, preferably in a service-oriented industry. Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and team members. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively. Proficiency in using scheduling software or tools to manage appointments and resources efficiently. Ability to work independently and collaboratively in a fast-paced environment, with a proactive and solution-oriented approach. Flexibility to adapt to changing priorities and schedules, with a positive attitude and willingness to learn. Familiarity with basic office software (e.g., Microsoft Office Suite) and ability to learn new software applications quickly.
We have an exciting opportunity for a Planner Scheduler to join our team. As a member of the team you will provide administrative support to the team in order to book and schedule jobs. Key Tasks and Responsibilities Book in priority jobs within a time frame Sending jobs out to contractors Tracking materials on order Make & answer calls to operatives, customers and residents, send and receive emails from customers/residents Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant team members Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
Mar 29, 2024
Full time
We have an exciting opportunity for a Planner Scheduler to join our team. As a member of the team you will provide administrative support to the team in order to book and schedule jobs. Key Tasks and Responsibilities Book in priority jobs within a time frame Sending jobs out to contractors Tracking materials on order Make & answer calls to operatives, customers and residents, send and receive emails from customers/residents Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant team members Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
Helpdesk Coordinator - Building Services & FM - Blackburn - Up to £25,000 About the company We are working with a growing Maintenance organisation who are looking for an additional Facilities Helpdesk co-ordinator for their growing team at their Head office in Blackburn. Helpdesk Coordinator - The Rewards Basic Salary £23,000 - £25,000 dependant on experience in a similar role. Helpdesk Coordinator - Requirements & Responsibilities To proactively schedule and plan reactive and PPM tasks for their field engineers through their system, undertake administration and other duties. Produce related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. To manage the maintenance office administration systems. To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Planner, Scheduler, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service Assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Mar 28, 2024
Full time
Helpdesk Coordinator - Building Services & FM - Blackburn - Up to £25,000 About the company We are working with a growing Maintenance organisation who are looking for an additional Facilities Helpdesk co-ordinator for their growing team at their Head office in Blackburn. Helpdesk Coordinator - The Rewards Basic Salary £23,000 - £25,000 dependant on experience in a similar role. Helpdesk Coordinator - Requirements & Responsibilities To proactively schedule and plan reactive and PPM tasks for their field engineers through their system, undertake administration and other duties. Produce related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. To manage the maintenance office administration systems. To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Planner, Scheduler, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service Assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Scheduler Essex An independent Fire & Security company, who provide a range of high quality security systems to protect residential and business properties is looking for a Scheduler to join the team. £24,000 Main Responsibilities Working in small team on a service desk, answering customer calls, booking and arranging engineer diaries, for services, faults and installation work, making sure engineers have clear instructions according to the booking Complete administration duties concerning engineers, vehicles, police registrations and to up data database Obtain permits and supply Risk Assessment Method Statements on booking for those customers where need be Collect telephone payments in conjunction with customer service calls, referring to database details of amounts due Understand the ever changing nature of arrangements and to ensure cost effective planning of the engineers Knowledge & Experiences Flexible can do attitude High attention to detail Friendly manner Experience in a similar position If you live locally and have your own transport (public transport links are not direct or viable) and would like an opportunity to work within a small team in a rural environment, please apply now! Administration office fire and security scheduler planner diary management coordinator
Mar 26, 2024
Full time
Scheduler Essex An independent Fire & Security company, who provide a range of high quality security systems to protect residential and business properties is looking for a Scheduler to join the team. £24,000 Main Responsibilities Working in small team on a service desk, answering customer calls, booking and arranging engineer diaries, for services, faults and installation work, making sure engineers have clear instructions according to the booking Complete administration duties concerning engineers, vehicles, police registrations and to up data database Obtain permits and supply Risk Assessment Method Statements on booking for those customers where need be Collect telephone payments in conjunction with customer service calls, referring to database details of amounts due Understand the ever changing nature of arrangements and to ensure cost effective planning of the engineers Knowledge & Experiences Flexible can do attitude High attention to detail Friendly manner Experience in a similar position If you live locally and have your own transport (public transport links are not direct or viable) and would like an opportunity to work within a small team in a rural environment, please apply now! Administration office fire and security scheduler planner diary management coordinator
I'm currently looking for a planner to join a housing provider based in Stoke-On-Trent Pay: £16-£17 Per Hour Option: Hybrid - Based in Hanley Contract Type: Ongoing Temp JOB PURPOSE You will be part of a team delivering maintenance services Borough wide. As part of a multi disciplinary maintenance team you will be responsible for the prioritisation, allocation and monitoring of repair work orders to click apply for full job details
Feb 01, 2024
Full time
I'm currently looking for a planner to join a housing provider based in Stoke-On-Trent Pay: £16-£17 Per Hour Option: Hybrid - Based in Hanley Contract Type: Ongoing Temp JOB PURPOSE You will be part of a team delivering maintenance services Borough wide. As part of a multi disciplinary maintenance team you will be responsible for the prioritisation, allocation and monitoring of repair work orders to click apply for full job details
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Yate, Nibley Office. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Dec 18, 2022
Full time
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Yate, Nibley Office. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Sovereign Housing Association
Basingstoke, Hampshire
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Head Office in Basingstoke. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead. Interviews to be held in the New Year on 4th & 5th January in our Head Office - Sovereign House, Basingstoke.
Dec 15, 2022
Full time
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Head Office in Basingstoke. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead. Interviews to be held in the New Year on 4th & 5th January in our Head Office - Sovereign House, Basingstoke.
Sovereign Housing Association
Basingstoke, Hampshire
Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We currently have a great opportunity for a Works Planner/Scheduler to join our busy Property Repairs Resolutions Team working from either our Blandford or Basingstoke office. The role As a PRRT Works Scheduler , you will be part of the newly formed Property Repairs Resolution Team. The service is a fundamental part of our ongoing Transformation programme to improve customer experience. As part of the Property Repairs Resolution Team, you'll: Act as point of contact for the resolution of direct customer enquiries relating to existing response repairs. Ensure customers receive a prompt response to their enquiry. Where possible close down customer enquiries at the time of the first call. Where this is not possible, ensure customers are kept informed of progress through a prearranged call back. Act with confidence, influence and authority, liaising directly with all appropriate stakeholders across the business in a timely, efficient and effective manner. Implement improvements to procedures as directed whilst actively participating in the review of the team and personal working practices to suggest solutions and ways to improve the experience of our customers. What you'll need: Be an excellent collaborator and communicator. A good understanding of property maintenance terminology. The ability to proactively manage your own workload. A passion for providing a first class, outcome focused customer experience. Emotional intelligence and active listening skills. Attention to detail with the ability to work to deadlines. Experience of using a number of different computer systems. What you'll receive from us: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous pension scheme matched up to 12%, life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Recognition scheme Wellbeing discounts including discounted shopping & cycling scheme This is a real opportunity for you to play a vital role in a new team that is a part of shaping the future to become an organisation with real customer impact. If you would like the opportunity to make a real impact within our changing and growing organisation, we'd love to hear from you.
Dec 12, 2022
Full time
Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We currently have a great opportunity for a Works Planner/Scheduler to join our busy Property Repairs Resolutions Team working from either our Blandford or Basingstoke office. The role As a PRRT Works Scheduler , you will be part of the newly formed Property Repairs Resolution Team. The service is a fundamental part of our ongoing Transformation programme to improve customer experience. As part of the Property Repairs Resolution Team, you'll: Act as point of contact for the resolution of direct customer enquiries relating to existing response repairs. Ensure customers receive a prompt response to their enquiry. Where possible close down customer enquiries at the time of the first call. Where this is not possible, ensure customers are kept informed of progress through a prearranged call back. Act with confidence, influence and authority, liaising directly with all appropriate stakeholders across the business in a timely, efficient and effective manner. Implement improvements to procedures as directed whilst actively participating in the review of the team and personal working practices to suggest solutions and ways to improve the experience of our customers. What you'll need: Be an excellent collaborator and communicator. A good understanding of property maintenance terminology. The ability to proactively manage your own workload. A passion for providing a first class, outcome focused customer experience. Emotional intelligence and active listening skills. Attention to detail with the ability to work to deadlines. Experience of using a number of different computer systems. What you'll receive from us: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous pension scheme matched up to 12%, life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Recognition scheme Wellbeing discounts including discounted shopping & cycling scheme This is a real opportunity for you to play a vital role in a new team that is a part of shaping the future to become an organisation with real customer impact. If you would like the opportunity to make a real impact within our changing and growing organisation, we'd love to hear from you.
At Sovereign we are driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works/Contracts Planner to join our busy Property Services Safety Team on a 12 month fixed term basis working from our Poole Office with flexibility to work from home a few days a week. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance fire & security works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Dec 10, 2022
Full time
At Sovereign we are driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works/Contracts Planner to join our busy Property Services Safety Team on a 12 month fixed term basis working from our Poole Office with flexibility to work from home a few days a week. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance fire & security works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
We are seeking a Production Controller to work for a manufacturer of scientific instrumentation in Cheadle Hulme. Reporting locally to the UK Managing Director you will assist in production activity planning, control and continuous improvement to meet business and financial objectives. You will effectively manage the replenishment process and inventory levels in the supply network to ensure customer satisfaction, quality of instruments and production targets whilst collaborating with key managers and ensuring deadlines are met and shortages and excesses of stock are avoided. Who we are looking for: The ideal candidate will be educated to degree level with a science, engineering or operational management focus. You will be a clear communicator with excellent organisational skills and the ability to solve problems confidently and effectively. Proven experience in production planning having exceeded production targets and KPIs whilst ensuring materials are available at point of use all within planned budget costs will make you an ideal candidate. Additionally, some experience in facilities management would be ideal but not essential. Duties & Responsibilities: • Organisation of factory floor meetings & cross-divisional communication (e.g. Sales, Purchasing & R&D) with subsequent documentation produced (e.g. serial errors, quality problems) • Technical clarification of change services and their follow-up (rework, dismantling) on the factory floor • Cross-departmental communication based on the shop floor incl. subsequent follow-up • Scheduling of production orders and capacities • Produce actual and target comparisons of production orders and material availability • Creation and maintenance of routing and inspections • Development and evaluation of KPIs with regular presentation of the corresponding interpretation • Work collaboratively with the Team Lead Assembly & Test. Key words: supply chain plan Supply Chain assistant Supply Chain Coordinator Supply chain administrator supply chain graduate Expeditor inventory control material planner materials planner material planning materials planning materials scheduling materials scheduling production scheduling production scheduler mrp logistics plan logistics planner manufacturing plan manufacturing schedule demand plan demand planner demand planning demand scheduler demand scheduling production plan production planner manufacturing plan manufacturing coordinator manufacturing planning supply chain manager material plan materials plan materials planning materials Administrator materials Coordinator materials Assistant Expeditor raising purchase order inventory controller inventory manager inventory assistant inventory administrator mrp winman Epicor
Dec 09, 2022
Full time
We are seeking a Production Controller to work for a manufacturer of scientific instrumentation in Cheadle Hulme. Reporting locally to the UK Managing Director you will assist in production activity planning, control and continuous improvement to meet business and financial objectives. You will effectively manage the replenishment process and inventory levels in the supply network to ensure customer satisfaction, quality of instruments and production targets whilst collaborating with key managers and ensuring deadlines are met and shortages and excesses of stock are avoided. Who we are looking for: The ideal candidate will be educated to degree level with a science, engineering or operational management focus. You will be a clear communicator with excellent organisational skills and the ability to solve problems confidently and effectively. Proven experience in production planning having exceeded production targets and KPIs whilst ensuring materials are available at point of use all within planned budget costs will make you an ideal candidate. Additionally, some experience in facilities management would be ideal but not essential. Duties & Responsibilities: • Organisation of factory floor meetings & cross-divisional communication (e.g. Sales, Purchasing & R&D) with subsequent documentation produced (e.g. serial errors, quality problems) • Technical clarification of change services and their follow-up (rework, dismantling) on the factory floor • Cross-departmental communication based on the shop floor incl. subsequent follow-up • Scheduling of production orders and capacities • Produce actual and target comparisons of production orders and material availability • Creation and maintenance of routing and inspections • Development and evaluation of KPIs with regular presentation of the corresponding interpretation • Work collaboratively with the Team Lead Assembly & Test. Key words: supply chain plan Supply Chain assistant Supply Chain Coordinator Supply chain administrator supply chain graduate Expeditor inventory control material planner materials planner material planning materials planning materials scheduling materials scheduling production scheduling production scheduler mrp logistics plan logistics planner manufacturing plan manufacturing schedule demand plan demand planner demand planning demand scheduler demand scheduling production plan production planner manufacturing plan manufacturing coordinator manufacturing planning supply chain manager material plan materials plan materials planning materials Administrator materials Coordinator materials Assistant Expeditor raising purchase order inventory controller inventory manager inventory assistant inventory administrator mrp winman Epicor