Are you experienced sales professional with a consultative approach to developing long-lasting, trusted relationships with customers? Are you looking for a new challenge to seek out new business in industry sectors that are currently underdeveloped? We have an exciting opportunity for an Account Executive to join our Global Brands team. Global Brands offers market-leading digital platforms and face-to-face events to deliver new insights, innovation and drive the debate across our respective markets, including the food & beverage, nutraceutical, pharmaceutical, cosmetics, AgTech and animal feed industries. This is a global role, positioned within our EMEA team and closely collaborating with our US and APAC colleagues. Our valued customers range from major blue-chip organisations through to dynamic SMEs. As Account Executive you will be working across both established accounts and new business via warm leads but also self-acquisition (via our prospecting tools and with full support from the Commercial Director). We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Crawley office and to work remotely for the rest of the week. What you'll be doing: Developing new industry categories and previously unidentified prospects Achieving monthly, quarterly and annual sales targets, strategic and tactical components in respect of established guidelines, rules and processes Utilising our lead generation resources to seek new targets Setting exemplary client acquisition and then retention standards Achieving a high standard on daily sales outreach via online meetings/calls, digital communication and client visits Developing multiple points of contact and work towards key account management Maintaining a strong/measurable sales pipeline Developing strong needs analysis and consultatively recommending best fit solutions Attending relevant global trade shows and other F2F events Contributing actively to the EMEA sales team and to broader brand development initiatives Openly sharing feedback on potential business opportunities and ideas Diligently maintain the CRM Requirements Proactive sales professional with an ambition to secure the next deal A consultative and solutions-oriented sales approach Self-motivated with a drive to consistently surpass sales targets Excellent verbal and written communication skills A strong team player and ability to work under pressure Enjoy working in a fast-paced environment with a motivated sales team Ability to attend UK and international events when required Other information Company Benefits Include: 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family-friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates. Cycle to Work Scheme Electric Car Scheme Why work for us: We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Apr 18, 2024
Full time
Are you experienced sales professional with a consultative approach to developing long-lasting, trusted relationships with customers? Are you looking for a new challenge to seek out new business in industry sectors that are currently underdeveloped? We have an exciting opportunity for an Account Executive to join our Global Brands team. Global Brands offers market-leading digital platforms and face-to-face events to deliver new insights, innovation and drive the debate across our respective markets, including the food & beverage, nutraceutical, pharmaceutical, cosmetics, AgTech and animal feed industries. This is a global role, positioned within our EMEA team and closely collaborating with our US and APAC colleagues. Our valued customers range from major blue-chip organisations through to dynamic SMEs. As Account Executive you will be working across both established accounts and new business via warm leads but also self-acquisition (via our prospecting tools and with full support from the Commercial Director). We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Crawley office and to work remotely for the rest of the week. What you'll be doing: Developing new industry categories and previously unidentified prospects Achieving monthly, quarterly and annual sales targets, strategic and tactical components in respect of established guidelines, rules and processes Utilising our lead generation resources to seek new targets Setting exemplary client acquisition and then retention standards Achieving a high standard on daily sales outreach via online meetings/calls, digital communication and client visits Developing multiple points of contact and work towards key account management Maintaining a strong/measurable sales pipeline Developing strong needs analysis and consultatively recommending best fit solutions Attending relevant global trade shows and other F2F events Contributing actively to the EMEA sales team and to broader brand development initiatives Openly sharing feedback on potential business opportunities and ideas Diligently maintain the CRM Requirements Proactive sales professional with an ambition to secure the next deal A consultative and solutions-oriented sales approach Self-motivated with a drive to consistently surpass sales targets Excellent verbal and written communication skills A strong team player and ability to work under pressure Enjoy working in a fast-paced environment with a motivated sales team Ability to attend UK and international events when required Other information Company Benefits Include: 25 days annual leave in addition to bank holidays- increasing by one additional day after 6 years, up to a maximum of 30 days. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay". A volunteer day to take for supporting a chosen charity and giving back to the community. Opportunity for hybrid working Contributory Pension Life Assurance Scheme Group Income Protection Enhanced family-friendly leave pay entitlements Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates. Cycle to Work Scheme Electric Car Scheme Why work for us: We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands. We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Role Definition This role,Chief Operating Officer, reports to the Chief Executive Officer. About the Role This dual role, Chief Operating Officer/Chief Financial Officer, requires a strategic thinker who can seamlessly navigate both financial and operational responsibilities. The successful candidate will be accountable for ensuring the financial sustainability of the business and for all operational aspects from the point of receiving a customer order. Patchwork's Client Operations Team is made up of Customer Care and Implementation, and is crucial to the go-live and continued success we have with our clients. This role will be responsible for all post-contractual client obligations and relations. Ensuring the successful implementation and ongoing support of our products, fostering strong client relationships and driving operational excellence to meet and exceed client expectations. Role Responsibilities - Leadership - This role is a leadership position, the role holder is responsible for the development, nurturing, and output of their team and is expected to uphold and contribute to Patchwork's standards of excellence. - Staying informed about industry trends and client needs, providing valuable insights to shape the company's long-term strategy in meeting evolving client demands. - Finance - Developing, executing and leading on financial strategies that align with business goals and objectives. - Build and maintain strong relationships with external stakeholders, including investors, auditors, and financial institutions. - Oversee financial planning, budgeting, forecasting, and reporting. - Provide insightful financial analysis to support key business decisions. - Oversee financial compliance, risk management, and internal controls. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH - Client Operations - Assume accountability for all operational aspects from the point of receiving a customer order and through the duration of customer contact. - Realise revenue (conversion of contracted ARR to ARR) through the activities of all client operational teams. - Implement and optimise end-to-end operational processes and technological solutions, from fulfilment to customer support, ensuring operational efficiency and effectiveness and a high standard of service delivery across all client operational teams. - Establish and monitor a comprehensive set of operational metrics, including lagging indicators (e.g., financial performance, customer satisfaction), leading indicators (e.g., process efficiency, resource utilisation), and trend data. - Develop and implement KPIs that provide a holistic view of operational performance, ensuring alignment with business goals. - Collaborate with cross-functional teams to integrate operational metrics into strategic planning and decision-making processes. - Utilise data-driven insights to identify areas for improvement, drive operational excellence, and enhance decision-making processes. - Regularly review and analyse operational data to identify trends, risks, and opportunities for optimisation. Role Requirements Essential - Demonstrable experience as CFO, COO and / or in client operations, consultancy, or a related leadership role. - Professional financial qualification (e.g., ACCA, CIMA, or equivalent) and / or Bachelor's degree in Finance, Accounting, Business, or a related field (MBA or equivalent qualification is preferred). - Outstanding communication, interpersonal and leadership skills, with demonstrable experience leading financial and operational teams. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH - Extensive experience in operational management and success in driving operational efficiency and improvements, preferably in a technology and / or SaaS environment. - Strategic thinker with the ability to align financial and operational goals with a client focus. - Strong financial acumen and analytical skills, with focus on data-driven decision-making. - Proven ability to oversee the successful delivery of client fulfilment and high rate of client retention in a high-risk and high-compliance project environment. Nice to Have - Experience in a tech start-up/scale-up. - Experience or knowledge of the NHS, healthcare, or healthtech industry. - Experience or knowledge of workforce applications. - Experience with SaaS products. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH
Apr 18, 2024
Full time
Role Definition This role,Chief Operating Officer, reports to the Chief Executive Officer. About the Role This dual role, Chief Operating Officer/Chief Financial Officer, requires a strategic thinker who can seamlessly navigate both financial and operational responsibilities. The successful candidate will be accountable for ensuring the financial sustainability of the business and for all operational aspects from the point of receiving a customer order. Patchwork's Client Operations Team is made up of Customer Care and Implementation, and is crucial to the go-live and continued success we have with our clients. This role will be responsible for all post-contractual client obligations and relations. Ensuring the successful implementation and ongoing support of our products, fostering strong client relationships and driving operational excellence to meet and exceed client expectations. Role Responsibilities - Leadership - This role is a leadership position, the role holder is responsible for the development, nurturing, and output of their team and is expected to uphold and contribute to Patchwork's standards of excellence. - Staying informed about industry trends and client needs, providing valuable insights to shape the company's long-term strategy in meeting evolving client demands. - Finance - Developing, executing and leading on financial strategies that align with business goals and objectives. - Build and maintain strong relationships with external stakeholders, including investors, auditors, and financial institutions. - Oversee financial planning, budgeting, forecasting, and reporting. - Provide insightful financial analysis to support key business decisions. - Oversee financial compliance, risk management, and internal controls. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH - Client Operations - Assume accountability for all operational aspects from the point of receiving a customer order and through the duration of customer contact. - Realise revenue (conversion of contracted ARR to ARR) through the activities of all client operational teams. - Implement and optimise end-to-end operational processes and technological solutions, from fulfilment to customer support, ensuring operational efficiency and effectiveness and a high standard of service delivery across all client operational teams. - Establish and monitor a comprehensive set of operational metrics, including lagging indicators (e.g., financial performance, customer satisfaction), leading indicators (e.g., process efficiency, resource utilisation), and trend data. - Develop and implement KPIs that provide a holistic view of operational performance, ensuring alignment with business goals. - Collaborate with cross-functional teams to integrate operational metrics into strategic planning and decision-making processes. - Utilise data-driven insights to identify areas for improvement, drive operational excellence, and enhance decision-making processes. - Regularly review and analyse operational data to identify trends, risks, and opportunities for optimisation. Role Requirements Essential - Demonstrable experience as CFO, COO and / or in client operations, consultancy, or a related leadership role. - Professional financial qualification (e.g., ACCA, CIMA, or equivalent) and / or Bachelor's degree in Finance, Accounting, Business, or a related field (MBA or equivalent qualification is preferred). - Outstanding communication, interpersonal and leadership skills, with demonstrable experience leading financial and operational teams. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH - Extensive experience in operational management and success in driving operational efficiency and improvements, preferably in a technology and / or SaaS environment. - Strategic thinker with the ability to align financial and operational goals with a client focus. - Strong financial acumen and analytical skills, with focus on data-driven decision-making. - Proven ability to oversee the successful delivery of client fulfilment and high rate of client retention in a high-risk and high-compliance project environment. Nice to Have - Experience in a tech start-up/scale-up. - Experience or knowledge of the NHS, healthcare, or healthtech industry. - Experience or knowledge of workforce applications. - Experience with SaaS products. LocumTap Ltd (Trading as Patchwork Health) Company No. Patchwork Health, 35 Luke Street, London, EC2A 4LH
About the Role: Grade Level (for internal use): 13 The Role: Head of Corporate Sales (Player/Coach) - Europe. The Team: Our Economic and Industry forecasts and Global Risk and Maritime capabilities are used by senior executives within multinational corporations, financial organizations, and government organizations to underpin critical strategic decisions and provide them with a 360-degree perspective on what matters most to their business or organization. The Impact: The Global Intelligence and Analytics (GIA) portfolio of solutions supports our customers with a horizontal view of the geographies, sectors, and environments that shape the world in which they, their suppliers, and their customers operate. With solutions spanning, Global Risk and Maritime, Economic Indicators and Forecasts, Trade Compliance and Shipping Intelligence, this role presents an exciting opportunity to be at the forefront of shaping our customers' strategies. The solutions are supported by best-in-class researchers, consultants, subject matter experts, solutions engineers and data and analytics teams. What's in it for you: As a player/coach you will be responsible for individual contributions and lead the new business sales team for our Risk, Maritime & Economics (RME) solutions within GIA across Europe. You and your team will be responsible for both subscriptions and consulting sales into all Non-Financial Corporate verticals within Europe. As a leader, you will use your leadership skills to plan and design defined sales plays and coach and develop individual contributors to execute on these plays within Europe. As an individual contributor you will have the opportunity to leverage your data subscription and consultative sales skills to build relationships at user, director and C-level across the Europe leading non-financial organizations. You will help solve some of the biggest risk and growth challenges they face. Supporting you will be our deep bench of consultants, product experts, and solutions engineers from across GIA. The Territory: • Non-Financial Corporates - All corporates within Europe excluding Financials (Buyside, Sell side, Private Equity, Insurance) Responsibilities: Meeting and exceeding the Non-Financial Corporates team new business sales targets on a monthly and annual basis for both subscriptions and consultancy sales. Owning the non-financial corporate's number - Accurately forecasting and communicating the committed and best-case deals for your team on a monthly and quarterly basis. Plan and design defined sales plays with sales and product leadership team input, for the Risk Maritime and Economic product suite across multiple verticals. Work closely with the existing accounts renewal team leaders to ensure maximum collaboration to ensure high retention and growth in key accounts. Plan and design outbound marketing campaigns, with sales, product, and marketing leadership team input. Identify key external events and plan and design internal customer events. Lead, coach and develop new business individual contributors to execute defined sales plays to meet and exceed sales targets on a monthly and annual basis for both subscriptions and consultancy sales. Establish a culture of continual improvement from your individual contributors to help them move through key stages of the sales process. Ensure they can demonstrate "Exit Gates" have been reached in each stage of the sales process. Ensure MEDDPICC qualification check is employed by your team on enterprise size deals. Travelling throughout Europe whenever required to meet with customers and prospects. Synergy Sales - Meeting key synergy or cross selling targets set by the wider organization. What We're Looking For: Proven history of top performance in successfully leading, coaching, and developing single/multiple individual contributors within data and analytics subscription sales. This includes planning and designing of sales plays and improving execution at each stage of the sales process. Extensive experience within the Financial Industry. Ability to learn complex concepts and quickly and communicate those concepts in a simple to explain method to individual contributors and potential customers at the C level. Proven record of recruiting and hiring top performing individual contributors The ability to absorb and apply coaching across team and at the individual contributor level. Successfully working with internal stakeholders across product, marketing, peers, and executive leadership. History of top performance or remarkable achievement at the individual contributor level within data & analytics sales Demonstrate that you will be able to quickly understand how different Corporate Verticals generate revenue and mitigate risk. This includes how to gain insight into key C-level initiatives that translate into actionable tasks delivered with the help of GIA Solutions. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. . click apply for full job details
Apr 18, 2024
Full time
About the Role: Grade Level (for internal use): 13 The Role: Head of Corporate Sales (Player/Coach) - Europe. The Team: Our Economic and Industry forecasts and Global Risk and Maritime capabilities are used by senior executives within multinational corporations, financial organizations, and government organizations to underpin critical strategic decisions and provide them with a 360-degree perspective on what matters most to their business or organization. The Impact: The Global Intelligence and Analytics (GIA) portfolio of solutions supports our customers with a horizontal view of the geographies, sectors, and environments that shape the world in which they, their suppliers, and their customers operate. With solutions spanning, Global Risk and Maritime, Economic Indicators and Forecasts, Trade Compliance and Shipping Intelligence, this role presents an exciting opportunity to be at the forefront of shaping our customers' strategies. The solutions are supported by best-in-class researchers, consultants, subject matter experts, solutions engineers and data and analytics teams. What's in it for you: As a player/coach you will be responsible for individual contributions and lead the new business sales team for our Risk, Maritime & Economics (RME) solutions within GIA across Europe. You and your team will be responsible for both subscriptions and consulting sales into all Non-Financial Corporate verticals within Europe. As a leader, you will use your leadership skills to plan and design defined sales plays and coach and develop individual contributors to execute on these plays within Europe. As an individual contributor you will have the opportunity to leverage your data subscription and consultative sales skills to build relationships at user, director and C-level across the Europe leading non-financial organizations. You will help solve some of the biggest risk and growth challenges they face. Supporting you will be our deep bench of consultants, product experts, and solutions engineers from across GIA. The Territory: • Non-Financial Corporates - All corporates within Europe excluding Financials (Buyside, Sell side, Private Equity, Insurance) Responsibilities: Meeting and exceeding the Non-Financial Corporates team new business sales targets on a monthly and annual basis for both subscriptions and consultancy sales. Owning the non-financial corporate's number - Accurately forecasting and communicating the committed and best-case deals for your team on a monthly and quarterly basis. Plan and design defined sales plays with sales and product leadership team input, for the Risk Maritime and Economic product suite across multiple verticals. Work closely with the existing accounts renewal team leaders to ensure maximum collaboration to ensure high retention and growth in key accounts. Plan and design outbound marketing campaigns, with sales, product, and marketing leadership team input. Identify key external events and plan and design internal customer events. Lead, coach and develop new business individual contributors to execute defined sales plays to meet and exceed sales targets on a monthly and annual basis for both subscriptions and consultancy sales. Establish a culture of continual improvement from your individual contributors to help them move through key stages of the sales process. Ensure they can demonstrate "Exit Gates" have been reached in each stage of the sales process. Ensure MEDDPICC qualification check is employed by your team on enterprise size deals. Travelling throughout Europe whenever required to meet with customers and prospects. Synergy Sales - Meeting key synergy or cross selling targets set by the wider organization. What We're Looking For: Proven history of top performance in successfully leading, coaching, and developing single/multiple individual contributors within data and analytics subscription sales. This includes planning and designing of sales plays and improving execution at each stage of the sales process. Extensive experience within the Financial Industry. Ability to learn complex concepts and quickly and communicate those concepts in a simple to explain method to individual contributors and potential customers at the C level. Proven record of recruiting and hiring top performing individual contributors The ability to absorb and apply coaching across team and at the individual contributor level. Successfully working with internal stakeholders across product, marketing, peers, and executive leadership. History of top performance or remarkable achievement at the individual contributor level within data & analytics sales Demonstrate that you will be able to quickly understand how different Corporate Verticals generate revenue and mitigate risk. This includes how to gain insight into key C-level initiatives that translate into actionable tasks delivered with the help of GIA Solutions. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. As Principal Product Manager, Product Management leading Upgrade & Crossgrade on our Commerce team, this role holder will conceive, define, design, develop, test, and launch highly effective upgrade and crossgrade experiences that are contextually relevant, exceedingly useful and deeply resonant with users. What you'll do: Develop and own high-value, consumer-centric digital features and products supporting Peacock's upgrade, cross-sell and monetization efforts. Define vision, KPIs, and high-level priorities across the global product portfolio Drive stakeholder, leadership, and executive alignment around upgrade and monetization strategy and prioritization. Synthesize user research and performance data to create strategic, iterative experimentation plans. Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization. Collaborate with other product owners, product marketing and brand teams, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment. Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust. Define and model best practices across the team. Collaborate on the planning and building of scalable and extensible tools and resources. Act as a close, trusted partner with design and engineering stakeholders to create multiplatform, scalable capabilities. Provide mentorship, guidance, and feedback to junior Product Managers on the team. What you'll bring Minimum 7 years managing the upgrade and/or monetization product lifecycle - incubating, building, delivering, and scaling digital products. Experience leading the prioritization, management, and delivery of a strategic roadmap across a global portfolio of products. Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans. Demonstrated ability to analyse large, complex problem areas and identify the key strategic priorities to drive success. Experience developing and shipping products for the web, mobile apps, smart TVs, connected TV devices - tvOS, Fire TV, Roku, etc. Fluency in defining problem statements, running design sessions with UX/Product Design, hypothesis-based design. Expertise in rapid deployment and experimentation - metrics, analytics, A/B testing, user testing, and market research. Comfort with various product management tools such as Jira, Optimizely, Powerpoint, and Excel Experience working in an agile software development environment. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare. Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inclusion & how you'll work. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 18, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. As Principal Product Manager, Product Management leading Upgrade & Crossgrade on our Commerce team, this role holder will conceive, define, design, develop, test, and launch highly effective upgrade and crossgrade experiences that are contextually relevant, exceedingly useful and deeply resonant with users. What you'll do: Develop and own high-value, consumer-centric digital features and products supporting Peacock's upgrade, cross-sell and monetization efforts. Define vision, KPIs, and high-level priorities across the global product portfolio Drive stakeholder, leadership, and executive alignment around upgrade and monetization strategy and prioritization. Synthesize user research and performance data to create strategic, iterative experimentation plans. Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization. Collaborate with other product owners, product marketing and brand teams, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment. Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust. Define and model best practices across the team. Collaborate on the planning and building of scalable and extensible tools and resources. Act as a close, trusted partner with design and engineering stakeholders to create multiplatform, scalable capabilities. Provide mentorship, guidance, and feedback to junior Product Managers on the team. What you'll bring Minimum 7 years managing the upgrade and/or monetization product lifecycle - incubating, building, delivering, and scaling digital products. Experience leading the prioritization, management, and delivery of a strategic roadmap across a global portfolio of products. Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans. Demonstrated ability to analyse large, complex problem areas and identify the key strategic priorities to drive success. Experience developing and shipping products for the web, mobile apps, smart TVs, connected TV devices - tvOS, Fire TV, Roku, etc. Fluency in defining problem statements, running design sessions with UX/Product Design, hypothesis-based design. Expertise in rapid deployment and experimentation - metrics, analytics, A/B testing, user testing, and market research. Comfort with various product management tools such as Jira, Optimizely, Powerpoint, and Excel Experience working in an agile software development environment. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare. Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inclusion & how you'll work. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Partnerships and Income Operations Manager Career Ready is a national social mobility charity that gives young people across the UK the opportunity to have a rewarding career and future. Our programmes are delivered in partnership with thousands of amazing volunteers from companies across the UK, who provide insights, mentoring and experiences of the workplace to our young people, as well as life-changing paid summer internships. We believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future. That's why we work across the UK to connect underrepresented young people with the world of work, unlocking their potential and levelling the playing field. Join us in achieving this. Our Values Our organisational values underpin how we work and are at the core of everything we do. Career Ready's values are: Trust, Bravery, Collaboration, Empowerment and Inclusion. Role purpose: The Partnerships & Income Operations Manager plays a multifaceted role encompassing driving pipeline prospecting efforts, managing certain impact reporting initiatives, and nurturing corporate partnerships. This pivotal role serves as a primary point of contact for coordinating various aspects of partnership development, impact reporting, and fundraising activities. Main responsibilities and accountabilities: Corporate Partnerships: Lead a portfolio of lower to mid-value corporate donors, cultivating relationships and maximising engagement aligned with organisational objectives. Balance support between existing partnership management and developing new business opportunities, including mid to higher value partnerships. Pipeline Prospecting: Lead the identification and cultivation of prospective corporate donors, both new and potential. Utilise relationship management expertise and networking acumen to proactively identify opportunities for engagement in alignment with our balanced scorecard objectives. Act as a primary point of contact for inbound and outbound leads, collaborating with the Communications Team on outreach campaigns to drive lead generation and partnership engagement. Ensure a seamless experience for prospects entering the organisation, guiding them through the employer customer journey. Support the engagement of targeted employers in key sectors and regions, collaborating with income generation colleagues to develop mid to higher value prospects. Support the development of bids and pitches, connecting colleagues into their contributions across those efforts. Engagement Tracking: Develop and maintain an Excel document to meticulously track engagement levels and interaction points with stakeholders. Coordinate the launch and delivery of quarterly board breakfasts, led by our board members; Manage logistics and invitations for board breakfasts to ensure successful networking opportunities. Facilitate a minimum of 10 executive meetings from our existing corporate partner portfolio per quarter with our CEO Coordinate the launch and delivery of quarterly sector-specific breakfasts to engage key individuals from existing partners; Coordinate with hosting partners and relevant attendees to ensure successful networking events. Impact Reporting: Coordinate, own, and update the employer impact reporting calendar for Partnerships and Income, ensuring proactive management of reporting deadlines and deliverables. Serve as the templated annual review impact report document owner, ensuring colleagues are familiar with its usage and providing necessary guidance. Maintain and update the fundraising FAQs document, acting as the point of contact for the team regarding any new questions and ensuring incorporation of new queries into the document. Additional Duties: Collaborate with colleagues to gather necessary information for impact reporting and fundraising FAQs, coordinating with experts as needed. Assist in the development and updating of key information packs and documents related to impact reporting and fundraising. Act as a resource for the team, providing guidance and support on impact reporting and fundraising-related inquiries. Collaborate with colleagues on specific priority projects contributing to partnership success, such as establishing and growing senior networks with partners and spotlighting partners across channels. Secure partner events to maximise engagement opportunities and demonstrate the impact of our work. Strengthen external relationships by proactively seeking networking opportunities and identifying speaking engagements. Support the team in the funder contracts and payments cycle. Stakeholders: Internal stakeholders include Impact Team, Salesforce, Data, and Digital Team, Finance Team, Communications and Marketing Team, Programme Leads, and colleagues in the Partnerships and Income Team. External stakeholders include existing corporate partners and volunteers. Person specification: Experience required: Demonstrated experience in managing employer accounts and generating income. Proficiency in impact reporting coordination and management. Strong project management skills, including document ownership and development. Knowledge, skills and behaviours: Attention to detail and excellent communication and organisation skills. Ability to interpret and utilise data effectively. Demonstrated expertise in income generation, business development, and account management. Networking and influencing skills, along with strong stakeholder management capability. Understanding and interest in social, political, and economic issues related to Career Ready's mission. Commitment to demonstrating Career Ready's values Advanced skills in MS Excel, Word, PowerPoint, Outlook, and Teams. Benefits You will be rewarded with the following benefits: 6% contribution to personal pension plan, subject to 3% employee contribution Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme). Access to both our Reward Gateway Portal and an Employee Assistance Programme Flexible working We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. Application If you are interested in the role then please submit a CV and a short covering letter stating why you believe you are suitable for the role, giving details of your current salary. If you would like to discuss this role further before applying, you are welcome to request a call back. The closing date for applications is noon on Friday 17th May. Interviews will be held on a rolling basis and we may close the application process before 17th May if a suitable candidate is appointed.
Apr 18, 2024
Full time
Partnerships and Income Operations Manager Career Ready is a national social mobility charity that gives young people across the UK the opportunity to have a rewarding career and future. Our programmes are delivered in partnership with thousands of amazing volunteers from companies across the UK, who provide insights, mentoring and experiences of the workplace to our young people, as well as life-changing paid summer internships. We believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future. That's why we work across the UK to connect underrepresented young people with the world of work, unlocking their potential and levelling the playing field. Join us in achieving this. Our Values Our organisational values underpin how we work and are at the core of everything we do. Career Ready's values are: Trust, Bravery, Collaboration, Empowerment and Inclusion. Role purpose: The Partnerships & Income Operations Manager plays a multifaceted role encompassing driving pipeline prospecting efforts, managing certain impact reporting initiatives, and nurturing corporate partnerships. This pivotal role serves as a primary point of contact for coordinating various aspects of partnership development, impact reporting, and fundraising activities. Main responsibilities and accountabilities: Corporate Partnerships: Lead a portfolio of lower to mid-value corporate donors, cultivating relationships and maximising engagement aligned with organisational objectives. Balance support between existing partnership management and developing new business opportunities, including mid to higher value partnerships. Pipeline Prospecting: Lead the identification and cultivation of prospective corporate donors, both new and potential. Utilise relationship management expertise and networking acumen to proactively identify opportunities for engagement in alignment with our balanced scorecard objectives. Act as a primary point of contact for inbound and outbound leads, collaborating with the Communications Team on outreach campaigns to drive lead generation and partnership engagement. Ensure a seamless experience for prospects entering the organisation, guiding them through the employer customer journey. Support the engagement of targeted employers in key sectors and regions, collaborating with income generation colleagues to develop mid to higher value prospects. Support the development of bids and pitches, connecting colleagues into their contributions across those efforts. Engagement Tracking: Develop and maintain an Excel document to meticulously track engagement levels and interaction points with stakeholders. Coordinate the launch and delivery of quarterly board breakfasts, led by our board members; Manage logistics and invitations for board breakfasts to ensure successful networking opportunities. Facilitate a minimum of 10 executive meetings from our existing corporate partner portfolio per quarter with our CEO Coordinate the launch and delivery of quarterly sector-specific breakfasts to engage key individuals from existing partners; Coordinate with hosting partners and relevant attendees to ensure successful networking events. Impact Reporting: Coordinate, own, and update the employer impact reporting calendar for Partnerships and Income, ensuring proactive management of reporting deadlines and deliverables. Serve as the templated annual review impact report document owner, ensuring colleagues are familiar with its usage and providing necessary guidance. Maintain and update the fundraising FAQs document, acting as the point of contact for the team regarding any new questions and ensuring incorporation of new queries into the document. Additional Duties: Collaborate with colleagues to gather necessary information for impact reporting and fundraising FAQs, coordinating with experts as needed. Assist in the development and updating of key information packs and documents related to impact reporting and fundraising. Act as a resource for the team, providing guidance and support on impact reporting and fundraising-related inquiries. Collaborate with colleagues on specific priority projects contributing to partnership success, such as establishing and growing senior networks with partners and spotlighting partners across channels. Secure partner events to maximise engagement opportunities and demonstrate the impact of our work. Strengthen external relationships by proactively seeking networking opportunities and identifying speaking engagements. Support the team in the funder contracts and payments cycle. Stakeholders: Internal stakeholders include Impact Team, Salesforce, Data, and Digital Team, Finance Team, Communications and Marketing Team, Programme Leads, and colleagues in the Partnerships and Income Team. External stakeholders include existing corporate partners and volunteers. Person specification: Experience required: Demonstrated experience in managing employer accounts and generating income. Proficiency in impact reporting coordination and management. Strong project management skills, including document ownership and development. Knowledge, skills and behaviours: Attention to detail and excellent communication and organisation skills. Ability to interpret and utilise data effectively. Demonstrated expertise in income generation, business development, and account management. Networking and influencing skills, along with strong stakeholder management capability. Understanding and interest in social, political, and economic issues related to Career Ready's mission. Commitment to demonstrating Career Ready's values Advanced skills in MS Excel, Word, PowerPoint, Outlook, and Teams. Benefits You will be rewarded with the following benefits: 6% contribution to personal pension plan, subject to 3% employee contribution Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme). Access to both our Reward Gateway Portal and an Employee Assistance Programme Flexible working We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. Application If you are interested in the role then please submit a CV and a short covering letter stating why you believe you are suitable for the role, giving details of your current salary. If you would like to discuss this role further before applying, you are welcome to request a call back. The closing date for applications is noon on Friday 17th May. Interviews will be held on a rolling basis and we may close the application process before 17th May if a suitable candidate is appointed.
Head of Technology and Change - Crown Dependencies Location: London, Jersey, Guernsey, Isle of Man Hours: Full time About This Opportunity This is a fantastic opportunity to lead a newly formed Lloyds Banking Group's Crown Dependencies Technology and Change team at a time of incredible change and growth. The Crown Dependencies business is in an exciting era of growth with an ambition to be the fastest growing business in LBG, with plans in place to double its income by 2026. The Crown Dependencies is a key part of the Lloyds Bank Corporate Markets and Corporate & Institutional Banking business operating primarily across Jersey, Guernsey, and Isle of Man. Our Crown Dependencies business is effectively a bank within a bank. Crown dependencies have c 570 colleagues based in Jersey, Guernsey, Isle of Man, UK and has 6 branches and offer a full range of banking services. We're looking for an experienced and progressive leader to manage and drive our newly formed Technology and Change team supporting the Crown Dependencies. Reporting directly to the CEO, Crown Dependencies, the Head of Technology and Change will be responsible for developing and transforming the Technology strategy for the business. This is a unique and exciting role for LBG in that we have our own standalone IT platform and systems. The Head of Technology and Change will work closely with their own team and RFB partners to provide the best offering to our customers. Key Accountabilities: Strategic Leadership: Develop and implement a forward-thinking Technology and Change strategy that uses market trends, customer insights, and competitive analysis to position LBG as a premier player in the Crown Dependencies market. Be a key contributor to the Crown Dependencies Leadership team and present to senior audiences e.g. LBCM Board Communication & Relationship Management: Cuts through complexity to find clear solutions and condense into clear messaging for varied audiences. Able to collaborate across business units to form positive relationships based on trust with a wide variety of senior stakeholders. Effectiveness: Make significant step change improvements in key customer experience metrics and service satisfaction, for example NPS Thought Leadership: Help lead the development and implementation of solutions that require a multi-disciplinary approach to solving. Working to solve with multiple stakeholders Team Leadership: Build and lead a high-performance team, providing mentorship, guidance, and fostering a culture of innovation, cross functional leadership, data driven problem solving and collaboration with the RFB Budget Management: Secure and manage a technology and change investment portfolio effectively, prioritising high-impact initiatives and optimising ROI Risk and Compliance: Owns Technology and Change risk framework, clear ability to manage risk effectively, take calculated risks and foster a strong control environment What you'll need: Deep understanding of Technology and change - at least 10 years' experience Experience using agile methodology & tools - holds overall responsibility for leading, inspiring and engaging a large and diverse team across the business, delivering high priority or significant change. Highly effective interpersonal and communication skills - including persuasive, influencing and motivational skills, as you'll be required to engage with senior leadership to understand long-term strategic opportunities and challenges to help support the prioritisation of appropriate actions Partner Management - Uses personal impact and positioning to build and sustain long-term relationships at all levels (including C-suite Executives). Ability to resolve disagreements, build consensus and influences outcomes. Planning, Tracking, Reporting & Governance - Ability to draw on appropriate Status Reporting, Product/Platform/Lab Roadmaps and attendance at agile meetings to form a view on progress, status, risks and issues, resolving high priority issues affecting delivery. Emotional Intelligence - Uses customer/colleague input to anticipate needs and steer targeted and outcome-focused plans. Leadership & Culture - Experience of leading a team and applying situational judgement and experience to advise on a broad range of cultural topics (e.g. ethical leadership and accountability), using strategies such as deep listening to ensure colleagues are engaged. Innovative approach and willingness to challenge the status quo to achieve We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together. As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Channel Islands and Isle of Man are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in these locations would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles.
Apr 17, 2024
Full time
Head of Technology and Change - Crown Dependencies Location: London, Jersey, Guernsey, Isle of Man Hours: Full time About This Opportunity This is a fantastic opportunity to lead a newly formed Lloyds Banking Group's Crown Dependencies Technology and Change team at a time of incredible change and growth. The Crown Dependencies business is in an exciting era of growth with an ambition to be the fastest growing business in LBG, with plans in place to double its income by 2026. The Crown Dependencies is a key part of the Lloyds Bank Corporate Markets and Corporate & Institutional Banking business operating primarily across Jersey, Guernsey, and Isle of Man. Our Crown Dependencies business is effectively a bank within a bank. Crown dependencies have c 570 colleagues based in Jersey, Guernsey, Isle of Man, UK and has 6 branches and offer a full range of banking services. We're looking for an experienced and progressive leader to manage and drive our newly formed Technology and Change team supporting the Crown Dependencies. Reporting directly to the CEO, Crown Dependencies, the Head of Technology and Change will be responsible for developing and transforming the Technology strategy for the business. This is a unique and exciting role for LBG in that we have our own standalone IT platform and systems. The Head of Technology and Change will work closely with their own team and RFB partners to provide the best offering to our customers. Key Accountabilities: Strategic Leadership: Develop and implement a forward-thinking Technology and Change strategy that uses market trends, customer insights, and competitive analysis to position LBG as a premier player in the Crown Dependencies market. Be a key contributor to the Crown Dependencies Leadership team and present to senior audiences e.g. LBCM Board Communication & Relationship Management: Cuts through complexity to find clear solutions and condense into clear messaging for varied audiences. Able to collaborate across business units to form positive relationships based on trust with a wide variety of senior stakeholders. Effectiveness: Make significant step change improvements in key customer experience metrics and service satisfaction, for example NPS Thought Leadership: Help lead the development and implementation of solutions that require a multi-disciplinary approach to solving. Working to solve with multiple stakeholders Team Leadership: Build and lead a high-performance team, providing mentorship, guidance, and fostering a culture of innovation, cross functional leadership, data driven problem solving and collaboration with the RFB Budget Management: Secure and manage a technology and change investment portfolio effectively, prioritising high-impact initiatives and optimising ROI Risk and Compliance: Owns Technology and Change risk framework, clear ability to manage risk effectively, take calculated risks and foster a strong control environment What you'll need: Deep understanding of Technology and change - at least 10 years' experience Experience using agile methodology & tools - holds overall responsibility for leading, inspiring and engaging a large and diverse team across the business, delivering high priority or significant change. Highly effective interpersonal and communication skills - including persuasive, influencing and motivational skills, as you'll be required to engage with senior leadership to understand long-term strategic opportunities and challenges to help support the prioritisation of appropriate actions Partner Management - Uses personal impact and positioning to build and sustain long-term relationships at all levels (including C-suite Executives). Ability to resolve disagreements, build consensus and influences outcomes. Planning, Tracking, Reporting & Governance - Ability to draw on appropriate Status Reporting, Product/Platform/Lab Roadmaps and attendance at agile meetings to form a view on progress, status, risks and issues, resolving high priority issues affecting delivery. Emotional Intelligence - Uses customer/colleague input to anticipate needs and steer targeted and outcome-focused plans. Leadership & Culture - Experience of leading a team and applying situational judgement and experience to advise on a broad range of cultural topics (e.g. ethical leadership and accountability), using strategies such as deep listening to ensure colleagues are engaged. Innovative approach and willingness to challenge the status quo to achieve We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together. As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Channel Islands and Isle of Man are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in these locations would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles.
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Overview As our Internal Communications Manager, you are the storyteller, the voice that bridges our company's vision, values, and objectives with the hearts and minds of our team members. Your mission is to craft narratives that inspire, inform, and empower our diverse workforce, fostering a culture of unity, clarity, and engagement. Outcomes Strategic Messaging : Develop and execute an internal communications strategy aligned with the company's overarching goals and values. Craft compelling narratives that articulate our mission, vision, and strategic initiatives, ensuring consistency across all communication channels. Storytelling : Transform complex concepts, updates, and initiatives into captivating stories that resonate with our teams. Use your exceptional writing skills to create narratives that evoke emotion, drive understanding, and inspire action. Content Creation: Produce a wide range of content, including emails, newsletters, intranet articles, presentations, and videos, to effectively communicate key messages and foster a sense of connection and belonging among employees. Change Management Communication: Collaborate closely with leaders and project teams to develop communication plans for organisational changes, ensuring transparency, clarity, and empathy throughout the change process. Feedback Loop: Establish mechanisms for two-way communication, actively soliciting feedback from employees and using insights to continuously refine communication strategies and tactics. Crisis Communication: Serve as a trusted source of information during times of crisis or uncertainty, providing timely updates, reassurance, and guidance to employees while upholding the company's values and reputation. Collaboration: Work cross-functionally with departments across the organisation, including Human Resources, Marketing, and Executive Leadership, to align messaging and initiatives and maximize the impact of internal communications efforts. Measurement and Analysis: Develop metrics to evaluate the effectiveness of internal communications initiatives. Use data-driven insights to track engagement, identify opportunities for improvement, and demonstrate the value of internal communications to key stakeholders. Role Specific Requirements Outstanding writing and storytelling abilities, with a talent for translating complex ideas into clear, compelling narratives. Strong strategic thinking and problem-solving skills, with the ability to align communications initiatives with broader organisational objectives. Excellent interpersonal and collaboration skills, with a proven track record of building relationships and influencing stakeholders at all levels of the organisation. Experience in change management communication, crisis communication, or internal communications within a dynamic and fast-paced environment. Proficiency in leveraging a variety of communication channels and tools, including email, intranet platforms, social media, and multimedia content creation. Bachelor's degree in Communications, Public Relations, Marketing, or a related field. Additional certifications or specialised training in internal communications are a plus. Promote diversity, equity, and inclusion through all internal communications materials and channels to foster a more inclusive and welcoming workplace Develop and implement a comprehensive internal communication strategy that promotes DEI initiatives within Colt DCS Monitor and evaluate the effectiveness of DEI-related internal communications efforts, and provide recommendations for continuous improvement and alignment with business goals and objectives What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Change Management, Equity, Manager, Technology, Management, Finance
Apr 17, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Overview As our Internal Communications Manager, you are the storyteller, the voice that bridges our company's vision, values, and objectives with the hearts and minds of our team members. Your mission is to craft narratives that inspire, inform, and empower our diverse workforce, fostering a culture of unity, clarity, and engagement. Outcomes Strategic Messaging : Develop and execute an internal communications strategy aligned with the company's overarching goals and values. Craft compelling narratives that articulate our mission, vision, and strategic initiatives, ensuring consistency across all communication channels. Storytelling : Transform complex concepts, updates, and initiatives into captivating stories that resonate with our teams. Use your exceptional writing skills to create narratives that evoke emotion, drive understanding, and inspire action. Content Creation: Produce a wide range of content, including emails, newsletters, intranet articles, presentations, and videos, to effectively communicate key messages and foster a sense of connection and belonging among employees. Change Management Communication: Collaborate closely with leaders and project teams to develop communication plans for organisational changes, ensuring transparency, clarity, and empathy throughout the change process. Feedback Loop: Establish mechanisms for two-way communication, actively soliciting feedback from employees and using insights to continuously refine communication strategies and tactics. Crisis Communication: Serve as a trusted source of information during times of crisis or uncertainty, providing timely updates, reassurance, and guidance to employees while upholding the company's values and reputation. Collaboration: Work cross-functionally with departments across the organisation, including Human Resources, Marketing, and Executive Leadership, to align messaging and initiatives and maximize the impact of internal communications efforts. Measurement and Analysis: Develop metrics to evaluate the effectiveness of internal communications initiatives. Use data-driven insights to track engagement, identify opportunities for improvement, and demonstrate the value of internal communications to key stakeholders. Role Specific Requirements Outstanding writing and storytelling abilities, with a talent for translating complex ideas into clear, compelling narratives. Strong strategic thinking and problem-solving skills, with the ability to align communications initiatives with broader organisational objectives. Excellent interpersonal and collaboration skills, with a proven track record of building relationships and influencing stakeholders at all levels of the organisation. Experience in change management communication, crisis communication, or internal communications within a dynamic and fast-paced environment. Proficiency in leveraging a variety of communication channels and tools, including email, intranet platforms, social media, and multimedia content creation. Bachelor's degree in Communications, Public Relations, Marketing, or a related field. Additional certifications or specialised training in internal communications are a plus. Promote diversity, equity, and inclusion through all internal communications materials and channels to foster a more inclusive and welcoming workplace Develop and implement a comprehensive internal communication strategy that promotes DEI initiatives within Colt DCS Monitor and evaluate the effectiveness of DEI-related internal communications efforts, and provide recommendations for continuous improvement and alignment with business goals and objectives What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Change Management, Equity, Manager, Technology, Management, Finance
Are you a confident and enthusiastic Business Development Manager looking for a new role with on target earnings of 45,000 in year 1? Coulter Elite Resourcing are currently recruiting for a Business Development Manager to work with one of their market leading clients for a hybrid / London city centre position. This Business Development Manager position is suited to individuals who are experienced in generating new business relationships as well as looking after current partnerships in an 80% sales, 20% account management role. You will be confident, money driven with strong business acumen and a great personality. Principle Responsibilities for the Business Development Manager: Proactively manage and nurture relationships with existing clients, ensuring high levels of satisfaction and retention. Collaborate with clients to understand their needs, identify opportunities for upselling, and address any concerns. Identify and pursue new business opportunities to expand the B2B client base. Actively prospect and engage with potential clients through various channels, including cold calling, networking events, and industry exhibitions. Identify and capitalise on cross-selling opportunities for additional products and services, including cybersecurity courses, advertisement sales, and sponsorships. Work closely with internal teams to coordinate and implement cross-sell strategies. Identify and create new partnerships for the organisation Prepare and present regular sales reports, analysing key metrics and performance indicators. Conduct competitor analysis to stay informed about market trends, pricing, and competitive offerings. Attend industry events, conferences, and exhibitions to represent the company and build a strong network within the professional community. Leverage networking opportunities to generate leads and enhance the company's market presence. Maintain accurate and up-to-date information in the Customer Relationship Management (CRM) system. Utilise CRM data for strategic decision-making and to enhance the overall sales process. Work closely with the marketing and communications team to develop effective sales and marketing campaigns. Provide insights and feedback to refine campaigns and optimize their impact on business development goals. Person Specification for the Business Development Manager: Proven experience in business development, sales and account management. Strong understanding of customer relations Excellent communication and interpersonal skills Ability to analyse data and draw actionable insights Proactive and results-oriented with a track record of meeting and exceeding sales targets Relationship Building Strategic Thinking Results-Driven Communication and Presentation Skills Adaptability and Initiative Strong Problem-Solving Skills This is a full-time permanent Business Development Manager position. Monday to Friday with flexible hybrid home working If this Business Development Manager position sounds like you, then please forward your CV to Simon Pawsey at Coulter Elite Resourcing.
Apr 17, 2024
Full time
Are you a confident and enthusiastic Business Development Manager looking for a new role with on target earnings of 45,000 in year 1? Coulter Elite Resourcing are currently recruiting for a Business Development Manager to work with one of their market leading clients for a hybrid / London city centre position. This Business Development Manager position is suited to individuals who are experienced in generating new business relationships as well as looking after current partnerships in an 80% sales, 20% account management role. You will be confident, money driven with strong business acumen and a great personality. Principle Responsibilities for the Business Development Manager: Proactively manage and nurture relationships with existing clients, ensuring high levels of satisfaction and retention. Collaborate with clients to understand their needs, identify opportunities for upselling, and address any concerns. Identify and pursue new business opportunities to expand the B2B client base. Actively prospect and engage with potential clients through various channels, including cold calling, networking events, and industry exhibitions. Identify and capitalise on cross-selling opportunities for additional products and services, including cybersecurity courses, advertisement sales, and sponsorships. Work closely with internal teams to coordinate and implement cross-sell strategies. Identify and create new partnerships for the organisation Prepare and present regular sales reports, analysing key metrics and performance indicators. Conduct competitor analysis to stay informed about market trends, pricing, and competitive offerings. Attend industry events, conferences, and exhibitions to represent the company and build a strong network within the professional community. Leverage networking opportunities to generate leads and enhance the company's market presence. Maintain accurate and up-to-date information in the Customer Relationship Management (CRM) system. Utilise CRM data for strategic decision-making and to enhance the overall sales process. Work closely with the marketing and communications team to develop effective sales and marketing campaigns. Provide insights and feedback to refine campaigns and optimize their impact on business development goals. Person Specification for the Business Development Manager: Proven experience in business development, sales and account management. Strong understanding of customer relations Excellent communication and interpersonal skills Ability to analyse data and draw actionable insights Proactive and results-oriented with a track record of meeting and exceeding sales targets Relationship Building Strategic Thinking Results-Driven Communication and Presentation Skills Adaptability and Initiative Strong Problem-Solving Skills This is a full-time permanent Business Development Manager position. Monday to Friday with flexible hybrid home working If this Business Development Manager position sounds like you, then please forward your CV to Simon Pawsey at Coulter Elite Resourcing.
Job Title : SEO Content Writer (Fixed Term - Maternity Cover) Location : Marden / Home Salary : £26,000 - £36,000 Competitive annual salary (experience dependent) and discretionary project-related bonus Job type : Full-time / Contract, Monday to Friday (min of 8 hours a day, maximum 40 hours per week) between 8.00am and 5.30pm. About the role: This is a temporary position within Burtons Medical Equipment Ltd., primarily developing, curating and reviewing Editorial content for marketing activities. Working closely with the Head of Marketing & E-Commerce, and a team of Marketing professionals the Content Writer will deliver both digital and traditional marketing through various written content, according to project briefs and in line with the overarching marketing strategy. Strong on and offline SEO knowledge is advantageous for this role, with the successful applicant playing a key role in creating compelling, optimised web content across our company website, as well as optimising existing content Content to be created will range from promotional marketing material for products to articles to be published in the regular Burtons magazine 'Insight'. Using the wider Burtons expertise and outside sources to research topics, create style guides for the company's content, and writing content that helps drive conversions based on the organization's goals. Industry experience is preferred but not required, however, a strong portfolio will be required to be submitted during the application process. On occasion, the role may also include some supporting work for the wider Burtons Group, including but not limited to the following brands: Burtons Aquatics; Burtons Grooming; Burtons Vehicle Systems. This is a great opportunity to develop and refine our brand in a kind and caring animal-focused market and be a part of a fast-growing marketing department. Reporting directly to the Head of Marketing & E-Commerce. Responsibilities: Write clear, distinctive copy for web, print, email, and social media, using the Burtons brand voice. Interpret marketing campaign briefs to understand project requirements. Plan, research and create relevant marketing copy and other marketing collateral for launching new and existing products. Collaborate with Burtons product experts, and the sales team, to create engaging, informative product descriptions. Gather and use industry research to ensure content is delivered in a relevant way for the reader, improving SEO along the way, helping the Burtons products to stand out amongst competitors. Conduct high-quality customer interviews and use them to deliver engaging customer testimonials and stories for our bi-annual magazine and website blog. Collaborate with company-wide employees to write clear, informative buyer guides for customers considering one of our products. This will include but is not limited to: Clinical Teams, Sales Representatives, Service Engineers, and Product Designers. Edit and proofread copy for other team members, including but not limited to: Social Media content, videos, graphics, and emails. Use SEO principles to maximise the copy's reach Qualification and Skills: Excellent writing, editing and proofreading skills Exceptional grammar, punctuation and spelling The ability to transform facts and figures into content that captures our reader's attention Strong research and content-gathering skills A creative mind Collaborative spirit, happy to talk to and build relationships with company-wide employees Excellent time-management and organisational skills The ability to work to tight deadlines Ability to work independently and with a team Strong SEO knowledge and experience in content creation, including on and off-page SEO principles. Desirable but not essential: Degree in Journalism, English, Marketing, Communications, or a related field Proven experience as a copywriter or in a similar role Experience with SEO Experience with HTML Clinical background within the Veterinary industry Pay and benefits: Competitive annual salary (experience dependant) Discretionary project-related bonus 3:2 homeworking balance available Fixed term contract, 40 hours per week, Monday to Friday Countryside-based head office, within walking distance of mainline train station On-site car parking 33 holiday days per year (inc. bank holidays) Access to in-house photo and video studio External training budget available Take the next step in your career by applying today. Candidates with experience of; Marketing Analyst, Digital Marketing Analyst, Marketing Insights Specialist, Marketing Analytics Specialist, Marketing Insights Executive, Website Editor, Website Content Managing, Digital Marketing, Marketing Executive, Online Marketing Executive, Digital Marketing Executive, Marketing Campaign Executive, Marketing Coordinator, Digital Marketing Coordinator, Content Manager may also be considered for this role.
Apr 17, 2024
Full time
Job Title : SEO Content Writer (Fixed Term - Maternity Cover) Location : Marden / Home Salary : £26,000 - £36,000 Competitive annual salary (experience dependent) and discretionary project-related bonus Job type : Full-time / Contract, Monday to Friday (min of 8 hours a day, maximum 40 hours per week) between 8.00am and 5.30pm. About the role: This is a temporary position within Burtons Medical Equipment Ltd., primarily developing, curating and reviewing Editorial content for marketing activities. Working closely with the Head of Marketing & E-Commerce, and a team of Marketing professionals the Content Writer will deliver both digital and traditional marketing through various written content, according to project briefs and in line with the overarching marketing strategy. Strong on and offline SEO knowledge is advantageous for this role, with the successful applicant playing a key role in creating compelling, optimised web content across our company website, as well as optimising existing content Content to be created will range from promotional marketing material for products to articles to be published in the regular Burtons magazine 'Insight'. Using the wider Burtons expertise and outside sources to research topics, create style guides for the company's content, and writing content that helps drive conversions based on the organization's goals. Industry experience is preferred but not required, however, a strong portfolio will be required to be submitted during the application process. On occasion, the role may also include some supporting work for the wider Burtons Group, including but not limited to the following brands: Burtons Aquatics; Burtons Grooming; Burtons Vehicle Systems. This is a great opportunity to develop and refine our brand in a kind and caring animal-focused market and be a part of a fast-growing marketing department. Reporting directly to the Head of Marketing & E-Commerce. Responsibilities: Write clear, distinctive copy for web, print, email, and social media, using the Burtons brand voice. Interpret marketing campaign briefs to understand project requirements. Plan, research and create relevant marketing copy and other marketing collateral for launching new and existing products. Collaborate with Burtons product experts, and the sales team, to create engaging, informative product descriptions. Gather and use industry research to ensure content is delivered in a relevant way for the reader, improving SEO along the way, helping the Burtons products to stand out amongst competitors. Conduct high-quality customer interviews and use them to deliver engaging customer testimonials and stories for our bi-annual magazine and website blog. Collaborate with company-wide employees to write clear, informative buyer guides for customers considering one of our products. This will include but is not limited to: Clinical Teams, Sales Representatives, Service Engineers, and Product Designers. Edit and proofread copy for other team members, including but not limited to: Social Media content, videos, graphics, and emails. Use SEO principles to maximise the copy's reach Qualification and Skills: Excellent writing, editing and proofreading skills Exceptional grammar, punctuation and spelling The ability to transform facts and figures into content that captures our reader's attention Strong research and content-gathering skills A creative mind Collaborative spirit, happy to talk to and build relationships with company-wide employees Excellent time-management and organisational skills The ability to work to tight deadlines Ability to work independently and with a team Strong SEO knowledge and experience in content creation, including on and off-page SEO principles. Desirable but not essential: Degree in Journalism, English, Marketing, Communications, or a related field Proven experience as a copywriter or in a similar role Experience with SEO Experience with HTML Clinical background within the Veterinary industry Pay and benefits: Competitive annual salary (experience dependant) Discretionary project-related bonus 3:2 homeworking balance available Fixed term contract, 40 hours per week, Monday to Friday Countryside-based head office, within walking distance of mainline train station On-site car parking 33 holiday days per year (inc. bank holidays) Access to in-house photo and video studio External training budget available Take the next step in your career by applying today. Candidates with experience of; Marketing Analyst, Digital Marketing Analyst, Marketing Insights Specialist, Marketing Analytics Specialist, Marketing Insights Executive, Website Editor, Website Content Managing, Digital Marketing, Marketing Executive, Online Marketing Executive, Digital Marketing Executive, Marketing Campaign Executive, Marketing Coordinator, Digital Marketing Coordinator, Content Manager may also be considered for this role.
Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at The Department / Team The 'Market & Product Strategy' function is part of the Central Portfolio Strategy team, and therefore responsible for driving growth and scale for the firm by partnering with executive leadership teams / operating units to inform, shape and align on Moody's strategy through a customer segment lens. As part of this team, this specific role is expected to support the Generative Intelligence Group's product strategy efforts with regards to all things Generative AI, centralizing and coordinating as relevant. The Role / Responsibilities As part of the 'Market & Product Strategy' function within the Central Product Group, the role is responsible for enhancing effectiveness and speed at which we go-to-market through evaluation, prioritization and commercialization of strategic opportunities. Heavy emphasis will be placed on Gen AI opportunities. Assist the business units and their product strategy functions in assessing and formulating strategic recommendations for expanding our growth and margin profile. This includes ensuring that product roadmaps reflect the best opportunities for Moody's, considering market assessments, industry trends, customer value chains, regulatory changes, and internal capabilities. Support company-wide market sizing initiatives by incorporating industry trends, customer needs, and competitive landscape. Provide strategic insights and analytics, including identification of product strategies which include build / buy / partner recommendations. Lead specific product strategy projects on behalf of the Central Product Strategy Group, especially with regards to the firm's GenAI product strategy and roadmap. Define and roll out common methodologies, frameworks, analytics and taxonomy to enable alignment across the firm, especially with regards to best practices across the product strategy discipline (i.e., develop and execute a strategic product council, initially focusing on Generative AI initiatives) Play a role in consulting on potential corporate acquisitions and partnerships Qualifications Undergraduate / first-level degree (e.g., Bachelor's degree) in a business related discipline, graduate / second-level degree (e.g. MBA, Master's) preferred. 10+ years' experience in product strategy / product management / management consulting. Gen AI knowledge highly favored Experience in strategic planning, product development or marketing also favorably considered. Thorough understanding of financial markets. Experience in driving change favorable considered. Strategic mindset with great attention to detail. Proven ability to synthesize research / data to inform product strategies. Strong quantitative and analytic skills, as well as strong presentation and public speaking skills. Ability to work both independently and in a team environment Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 17, 2024
Full time
Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at The Department / Team The 'Market & Product Strategy' function is part of the Central Portfolio Strategy team, and therefore responsible for driving growth and scale for the firm by partnering with executive leadership teams / operating units to inform, shape and align on Moody's strategy through a customer segment lens. As part of this team, this specific role is expected to support the Generative Intelligence Group's product strategy efforts with regards to all things Generative AI, centralizing and coordinating as relevant. The Role / Responsibilities As part of the 'Market & Product Strategy' function within the Central Product Group, the role is responsible for enhancing effectiveness and speed at which we go-to-market through evaluation, prioritization and commercialization of strategic opportunities. Heavy emphasis will be placed on Gen AI opportunities. Assist the business units and their product strategy functions in assessing and formulating strategic recommendations for expanding our growth and margin profile. This includes ensuring that product roadmaps reflect the best opportunities for Moody's, considering market assessments, industry trends, customer value chains, regulatory changes, and internal capabilities. Support company-wide market sizing initiatives by incorporating industry trends, customer needs, and competitive landscape. Provide strategic insights and analytics, including identification of product strategies which include build / buy / partner recommendations. Lead specific product strategy projects on behalf of the Central Product Strategy Group, especially with regards to the firm's GenAI product strategy and roadmap. Define and roll out common methodologies, frameworks, analytics and taxonomy to enable alignment across the firm, especially with regards to best practices across the product strategy discipline (i.e., develop and execute a strategic product council, initially focusing on Generative AI initiatives) Play a role in consulting on potential corporate acquisitions and partnerships Qualifications Undergraduate / first-level degree (e.g., Bachelor's degree) in a business related discipline, graduate / second-level degree (e.g. MBA, Master's) preferred. 10+ years' experience in product strategy / product management / management consulting. Gen AI knowledge highly favored Experience in strategic planning, product development or marketing also favorably considered. Thorough understanding of financial markets. Experience in driving change favorable considered. Strategic mindset with great attention to detail. Proven ability to synthesize research / data to inform product strategies. Strong quantitative and analytic skills, as well as strong presentation and public speaking skills. Ability to work both independently and in a team environment Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Role: Digital Marketing Executive Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £25k - £29k per annum plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: 40 hours pw, Monday to Friday 09:00 - 17:30pm Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 20 years' experience, helping over 800,000 patients in England manage their NHS prescriptions from request through to delivery. Ready to advance your career in digital marketing? Join the dynamic team at the UK's leading online Pharmacy and play a crucial role in driving success. As an integral member of our team, you'll enjoy autonomy and the opportunity to make a tangible impact. We're on the lookout for a digital marketing professional ready to take the next step in their career. Candidates with 1+ years' experience in Affiliate Marketing or Paid Search, whether from an agency or in-house background, are encouraged to apply. Success in this role hinges on your ability to prioritise data, maintain a growth mindset, and demonstrate commercial acumen, strategic thinking, and creativity. Cultivate strong, collaborative relationships with our data and product teams, as well as external agencies, to ensure collective success. What's in it for you? Occupational sick pay Discounted insurance (Aviva) Employee assistance programme Health and wellbeing initiatives Green car scheme Refer a friend bonus Commitment to CPD/training Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases Enhanced maternity and paternity pay Employee discount site In-house mental health support Social events throughout the year Registration fees paid (GPhC, NMC, CIPD etc) Blue light card Hybrid working 25 days annual leave increasing with service Contributory pension Discounted gyms Free onsite parking Cycle to work scheme Long service bonus What you'll be doing? Support all digital marketing planning and implementing, including PPC, Paid Social, Affiliates and other test channels through agencies or internal teams Measure and report performance of all digital marketing campaigns, and assess against goals (traffic, CVR, CPA, ROAS) Support annual and monthly planning with robust recommendations based on insight and ambition Work with media agencies and internal teams to manage in month planning and forecasting across digital channels Report weekly and monthly on campaign performance, insight and channel level activity and manage digital and website performance against agreed KPI's (page load, bounce rate, time on site etc.) Regularly review competitor activity and deliver a competitive advantage through targeting, creative and channel mix Identify trends and insights in digital marketing and use these to optimise spend and performance Use a range of analytics tools to evaluate end-to-end customer experience across multiple channels and customer touch points Input ideas towards our digital marketing testing plan and drive incremental growth with our digital marketing agency Who are we looking for? Experience in Paid Search and/or Affiliate Marketing Experience analysing performance in GA4 and Google Ads and AWIN Experience managing budgets Degree level qualified in relevant subject Able to manage multiple tasks and projects simultaneously, prioritise effectively and own deliverables end to end Solid Excel proficiency Demonstrable understanding of market factors that drive performance in the digital environment What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
Apr 17, 2024
Full time
Role: Digital Marketing Executive Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £25k - £29k per annum plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: 40 hours pw, Monday to Friday 09:00 - 17:30pm Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 20 years' experience, helping over 800,000 patients in England manage their NHS prescriptions from request through to delivery. Ready to advance your career in digital marketing? Join the dynamic team at the UK's leading online Pharmacy and play a crucial role in driving success. As an integral member of our team, you'll enjoy autonomy and the opportunity to make a tangible impact. We're on the lookout for a digital marketing professional ready to take the next step in their career. Candidates with 1+ years' experience in Affiliate Marketing or Paid Search, whether from an agency or in-house background, are encouraged to apply. Success in this role hinges on your ability to prioritise data, maintain a growth mindset, and demonstrate commercial acumen, strategic thinking, and creativity. Cultivate strong, collaborative relationships with our data and product teams, as well as external agencies, to ensure collective success. What's in it for you? Occupational sick pay Discounted insurance (Aviva) Employee assistance programme Health and wellbeing initiatives Green car scheme Refer a friend bonus Commitment to CPD/training Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases Enhanced maternity and paternity pay Employee discount site In-house mental health support Social events throughout the year Registration fees paid (GPhC, NMC, CIPD etc) Blue light card Hybrid working 25 days annual leave increasing with service Contributory pension Discounted gyms Free onsite parking Cycle to work scheme Long service bonus What you'll be doing? Support all digital marketing planning and implementing, including PPC, Paid Social, Affiliates and other test channels through agencies or internal teams Measure and report performance of all digital marketing campaigns, and assess against goals (traffic, CVR, CPA, ROAS) Support annual and monthly planning with robust recommendations based on insight and ambition Work with media agencies and internal teams to manage in month planning and forecasting across digital channels Report weekly and monthly on campaign performance, insight and channel level activity and manage digital and website performance against agreed KPI's (page load, bounce rate, time on site etc.) Regularly review competitor activity and deliver a competitive advantage through targeting, creative and channel mix Identify trends and insights in digital marketing and use these to optimise spend and performance Use a range of analytics tools to evaluate end-to-end customer experience across multiple channels and customer touch points Input ideas towards our digital marketing testing plan and drive incremental growth with our digital marketing agency Who are we looking for? Experience in Paid Search and/or Affiliate Marketing Experience analysing performance in GA4 and Google Ads and AWIN Experience managing budgets Degree level qualified in relevant subject Able to manage multiple tasks and projects simultaneously, prioritise effectively and own deliverables end to end Solid Excel proficiency Demonstrable understanding of market factors that drive performance in the digital environment What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE Through this role you will own the Product Strategy, management, roadmap and delivery forRetail banking segment.Some of the capabilities (not exhaustive list!) include different types of savings, current accounts, different types of lending products, cards, mortgages, digital banking services across multiple channels, embedded finance etc. across multiple market segments (large banks, challengers, Tiers 3-5, credit unions etc.). You will be fully accountable forglobalservice offerings covering front, middle and back office from inception to market launch andwork closely with sales and GTM counterparts in driving thecommercial success of your portfolio. You will own the full lifecycle from conceptualization to delivery of retail banking capabilities and servicesat global level. OPPORTUNITES You will lead research and analysis on market trends, competition, innovation, customerbehaviours, and Temenos positioning to yield key insights that drive product roadmaps. You will build business cases for new product initiatives, with a focus on market and opportunity sizing. You will manage the product vision, scope, releases, and overall governance, including prioritization of business requirements with reference (MODEL) banking business processes, APIs, and provides guidance on refinement and elaboration of the backlog You will define and be accountable for product goals and metrics including quality KPIs for your products and services. You will ownthe roadmap of new services or features to design and develop, cross-functionally coordinate launches to market with the GTM team, and drive subsequent improvements, basic data analysis and user research. You will deliver on the Temenos' 'open for growth' product KPIs to reduce inflow of non-reusable/re-sellable features You will drive revenue and profit growth in your portfolio through a tight commercial business case approach to roadmaps and new market propositions by working closed with Clients, Prospects, Partners and ultimately Sales & Pre-Sales. You will ensure the success of your portfolio by being close to clients from running regular user groups through to supporting on-boarding of pilot clients or beta programs. You will drive modern digital product management principles and serve as a leader across technology,design,and product teams. You will work with Product engineering to oversee End-to-end development and go to market execution of both new and recuring services. You will model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. You will be a passionate advocate for the customer. Be a subject matter expert on competitors,products,and industry needs You will work inclose proximitywith executive leadership as well as heads of departments to drive product strategy, resource investment, and KPI calibration. SKILLS You should have 15 + years strong product management skills, in-depth experience in Retail banking, and demonstrated ability to develop and implement product strategies You should have minimum 10 years previous experience in banking or fintech domain You should have prior experience building and managing teams and setting strategy in a product organization, with KPIs that you were directly responsible for You should have ability to understand and craft astory / insightfrom multiple sources of data. Using data to drive decision making and prioritization You should have planning, budgets and business case development, and goal setting experience VALUES Care about how Temenos can make Retail banking solutions the best they can be Commit to driving positive change for Temenos and our clients through innovations in Retail banking solutions Collaborate with Temenosians to leverage the collective capability of the organization to deliver the best outcomes Challenge the traditional approaches to solving market problems and differentiate Temenos Please make sure to read our Recruitment Privacy Policy
Apr 16, 2024
Full time
ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE Through this role you will own the Product Strategy, management, roadmap and delivery forRetail banking segment.Some of the capabilities (not exhaustive list!) include different types of savings, current accounts, different types of lending products, cards, mortgages, digital banking services across multiple channels, embedded finance etc. across multiple market segments (large banks, challengers, Tiers 3-5, credit unions etc.). You will be fully accountable forglobalservice offerings covering front, middle and back office from inception to market launch andwork closely with sales and GTM counterparts in driving thecommercial success of your portfolio. You will own the full lifecycle from conceptualization to delivery of retail banking capabilities and servicesat global level. OPPORTUNITES You will lead research and analysis on market trends, competition, innovation, customerbehaviours, and Temenos positioning to yield key insights that drive product roadmaps. You will build business cases for new product initiatives, with a focus on market and opportunity sizing. You will manage the product vision, scope, releases, and overall governance, including prioritization of business requirements with reference (MODEL) banking business processes, APIs, and provides guidance on refinement and elaboration of the backlog You will define and be accountable for product goals and metrics including quality KPIs for your products and services. You will ownthe roadmap of new services or features to design and develop, cross-functionally coordinate launches to market with the GTM team, and drive subsequent improvements, basic data analysis and user research. You will deliver on the Temenos' 'open for growth' product KPIs to reduce inflow of non-reusable/re-sellable features You will drive revenue and profit growth in your portfolio through a tight commercial business case approach to roadmaps and new market propositions by working closed with Clients, Prospects, Partners and ultimately Sales & Pre-Sales. You will ensure the success of your portfolio by being close to clients from running regular user groups through to supporting on-boarding of pilot clients or beta programs. You will drive modern digital product management principles and serve as a leader across technology,design,and product teams. You will work with Product engineering to oversee End-to-end development and go to market execution of both new and recuring services. You will model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. You will be a passionate advocate for the customer. Be a subject matter expert on competitors,products,and industry needs You will work inclose proximitywith executive leadership as well as heads of departments to drive product strategy, resource investment, and KPI calibration. SKILLS You should have 15 + years strong product management skills, in-depth experience in Retail banking, and demonstrated ability to develop and implement product strategies You should have minimum 10 years previous experience in banking or fintech domain You should have prior experience building and managing teams and setting strategy in a product organization, with KPIs that you were directly responsible for You should have ability to understand and craft astory / insightfrom multiple sources of data. Using data to drive decision making and prioritization You should have planning, budgets and business case development, and goal setting experience VALUES Care about how Temenos can make Retail banking solutions the best they can be Commit to driving positive change for Temenos and our clients through innovations in Retail banking solutions Collaborate with Temenosians to leverage the collective capability of the organization to deliver the best outcomes Challenge the traditional approaches to solving market problems and differentiate Temenos Please make sure to read our Recruitment Privacy Policy
Job order - J(Apply online only) - Permanent Full Time Title Client Director for Growth Category DCS Role City London, England - London, United Kingdom Job Description Client Director for Growth Position Description A profound and radical change to traditional Business models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrows marketplace. We are looking for a Client Director focussed on growth to work in our London Metro who will have business development responsibility, for new logos acquisition across commercial and/or public sector accounts in the Greater London Region. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Leveraging both our global solutions and services and our teams across our Global Delivery Centres you will: Develop and maintain strong relationships with new prospects and clients within the Greater London Region Win new logo business taking overall responsibility for the full sales cycle from prospecting through to closure Collaborate with internal marketing functions and service line leads to develop and deliver compelling go to market activities for assigned territories/sectors Work with delivery teams to ensure quality of services delivered in line with client commitments Foster the development of the teams capabilities and expertise in line with client needs/market evolution Recruit, assign and support the career development of team members Required qualifications to be successful in this role You will have experience of the IT managed services and consultancy industry including specific experience in the sale and delivery of outsourcing services, systems integration and consulting projects and services. With a successful track record of growing business and managing relationships across one or more of the following sectors Healthcare/Local Government/Higher Education/Transport and Logistics/Retail in the Greater London Region, you will have held previous roles in Business Development and/or Account Management and will be able to demonstrate experience in the following areas: Consultative, customer-oriented with the ability to present to audiences of different stakeholders and size (e.g., executives, clients, technical peers, non-technical professionals) Strong analytical and problem solving abilities with demonstrable experience in facilitating and articulating client issues Being creative, but with a keen attention to detail and ability to articulate complex business and technical issues Thrive in a team environment and lead the team Team-oriented focus, knowledge sharing and expectation management with all project team resources Achieving new logo acquisition and growth within large/strategic accounts, including branching out into new areas as well as farming existing clients Deal-sizes probably in the region of 5m - 10m in areas such as project services, consulting services, managed services and/or IT outsourcing Networking, prospecting and lead/pipeline generation. Bid management, deal-shaping, proposal writing and financial modelling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Development Delivery Management Leadership Management Consulting Reference (phone number removed)
Apr 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Client Director for Growth Category DCS Role City London, England - London, United Kingdom Job Description Client Director for Growth Position Description A profound and radical change to traditional Business models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrows marketplace. We are looking for a Client Director focussed on growth to work in our London Metro who will have business development responsibility, for new logos acquisition across commercial and/or public sector accounts in the Greater London Region. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Leveraging both our global solutions and services and our teams across our Global Delivery Centres you will: Develop and maintain strong relationships with new prospects and clients within the Greater London Region Win new logo business taking overall responsibility for the full sales cycle from prospecting through to closure Collaborate with internal marketing functions and service line leads to develop and deliver compelling go to market activities for assigned territories/sectors Work with delivery teams to ensure quality of services delivered in line with client commitments Foster the development of the teams capabilities and expertise in line with client needs/market evolution Recruit, assign and support the career development of team members Required qualifications to be successful in this role You will have experience of the IT managed services and consultancy industry including specific experience in the sale and delivery of outsourcing services, systems integration and consulting projects and services. With a successful track record of growing business and managing relationships across one or more of the following sectors Healthcare/Local Government/Higher Education/Transport and Logistics/Retail in the Greater London Region, you will have held previous roles in Business Development and/or Account Management and will be able to demonstrate experience in the following areas: Consultative, customer-oriented with the ability to present to audiences of different stakeholders and size (e.g., executives, clients, technical peers, non-technical professionals) Strong analytical and problem solving abilities with demonstrable experience in facilitating and articulating client issues Being creative, but with a keen attention to detail and ability to articulate complex business and technical issues Thrive in a team environment and lead the team Team-oriented focus, knowledge sharing and expectation management with all project team resources Achieving new logo acquisition and growth within large/strategic accounts, including branching out into new areas as well as farming existing clients Deal-sizes probably in the region of 5m - 10m in areas such as project services, consulting services, managed services and/or IT outsourcing Networking, prospecting and lead/pipeline generation. Bid management, deal-shaping, proposal writing and financial modelling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Development Delivery Management Leadership Management Consulting Reference (phone number removed)
Role: Business Development Manager - Commercial, M&E, FM Salary: 50k plus attractive commission Job Status: Permanent/Full-Time Location: National, but ideally located in the South East and London Vacancy Reference: VR/05120 Role Description: Bridge Recruitment is currently networking for a Business Development Manager to join the Team of one of our clients, a nationwide contract service provider operating within the commercial property sector to include Property Management, Facilities Management, M&E, drainage and waste. As Business Development Manager, you will be responsible for driving revenue growth by identifying opportunities, building relationships and closing deals within these sectors. The ideal Business Development Manager will have a strong background in account management, sales and business development, and will have proven experience of selling to or for PM, FM or M&E businesses. Responsibilities: Develop a comprehensive strategic plan outlining short-, medium- and long-term goals for the new Business Development M&E department Understand and articulate the value proposition of services across all three business units to existing clients, developing accounts and new prospects Regular client facing meetings, updating CRM with all interactions and regular focus on closing deals Identify opportunities for expansion of existing and new customers in the M&E and FM markets Set clear KPIs to measure success and develop tactics for achieving them, including cross-selling and upselling techniques Handle customer inquiries, objections and negotiations effectively, ensuring a high level of customer satisfaction Provide leadership in the growth and development of the department. Consider how you would determine success, when and how to expand the department Collaborate with the Client Relationship Team to optimise client engagement and retention strategies Utilise past performance metrics and industry insights to inform decision-making and drive results Securing Framework Agreements and Contracts, identify and pursue opportunities to secure new framework agreements and contracts, negotiating terms and conditions to achieve mutually beneficial outcomes Collaborate with marketing team to develop targeted campaigns and promotional materials that support business development efforts, effectively reaching and engaging potential clients Requirements: Proven track record of success in business development, account management, client acquisition, portfolio growth Strong understanding of the M&E and FM sectors, with established networks and relationships within the industry Excellent communication, negotiation and presentation skills Strategic thinker with the ability to develop and execute innovative sales strategies Proficiency in CRM software, Microsoft Office Suite and LinkedIn posting Ability to work independently and collaboratively in a fast-paced environment Willingness to travel as required Experience in setting and achieving ambitious revenue targets and KPIs Proficiency in managing time effectively and prioritising tasks Motivated self-starter with a passion for driving growth and delivering results Previous experience in handling tendered works and framework agreements (preferred)
Apr 16, 2024
Full time
Role: Business Development Manager - Commercial, M&E, FM Salary: 50k plus attractive commission Job Status: Permanent/Full-Time Location: National, but ideally located in the South East and London Vacancy Reference: VR/05120 Role Description: Bridge Recruitment is currently networking for a Business Development Manager to join the Team of one of our clients, a nationwide contract service provider operating within the commercial property sector to include Property Management, Facilities Management, M&E, drainage and waste. As Business Development Manager, you will be responsible for driving revenue growth by identifying opportunities, building relationships and closing deals within these sectors. The ideal Business Development Manager will have a strong background in account management, sales and business development, and will have proven experience of selling to or for PM, FM or M&E businesses. Responsibilities: Develop a comprehensive strategic plan outlining short-, medium- and long-term goals for the new Business Development M&E department Understand and articulate the value proposition of services across all three business units to existing clients, developing accounts and new prospects Regular client facing meetings, updating CRM with all interactions and regular focus on closing deals Identify opportunities for expansion of existing and new customers in the M&E and FM markets Set clear KPIs to measure success and develop tactics for achieving them, including cross-selling and upselling techniques Handle customer inquiries, objections and negotiations effectively, ensuring a high level of customer satisfaction Provide leadership in the growth and development of the department. Consider how you would determine success, when and how to expand the department Collaborate with the Client Relationship Team to optimise client engagement and retention strategies Utilise past performance metrics and industry insights to inform decision-making and drive results Securing Framework Agreements and Contracts, identify and pursue opportunities to secure new framework agreements and contracts, negotiating terms and conditions to achieve mutually beneficial outcomes Collaborate with marketing team to develop targeted campaigns and promotional materials that support business development efforts, effectively reaching and engaging potential clients Requirements: Proven track record of success in business development, account management, client acquisition, portfolio growth Strong understanding of the M&E and FM sectors, with established networks and relationships within the industry Excellent communication, negotiation and presentation skills Strategic thinker with the ability to develop and execute innovative sales strategies Proficiency in CRM software, Microsoft Office Suite and LinkedIn posting Ability to work independently and collaboratively in a fast-paced environment Willingness to travel as required Experience in setting and achieving ambitious revenue targets and KPIs Proficiency in managing time effectively and prioritising tasks Motivated self-starter with a passion for driving growth and delivering results Previous experience in handling tendered works and framework agreements (preferred)
About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, and we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people. About the role We are currently embarking on a Customer Experience transformation journey. An essential part of our growth plan, this transformation will be at the heart of shaping internal and external activities for our organisation and valued customers in the future. Our aim is simple - to become our customers partner of choice by enhancing their experience and gaining their loyalty. To do this, we require a CX Performance Manager, who will work closely with local and global stakeholders to embed a customer insights driven continuous improvement cycle along the entire customer journey and across all DS Smith markets. In this role, you will lead the development and deployment of a Customer Experience performance management solution. You will define business requirements along the different customer facing functions, like metrics, insights, process, frequency, channels, visibility etc., you will set up the right supplier partnerships and design and develop a CX solution, that you will then deploy across all markets and continue to support and develop. You will work closely with the business to use the CX management solution strategically to drive value and capture best practices. You will share those best practices and report on CX performance across the business, leveraging customer insight from all channels to better understand customer needs and amplify the Voice of the Customer. Your remit will include but not limited to: Define the CX metrics framework along the end-to-end journey and at different levels of the customer relation. Define business requirements, design and develop the CX performance management approach, including people, process, data and system Continually investigate new data or AI capabilities that generate insights, and drive actions to optimize CX approach Develop the deployment toolbox and support implementations; plans, governance, roles and responsibilities, change management, training programme, digital CX platform, implementation materials Support in-country teams (including executives) to optimize strategic value creation by using the CX performance mgmt. approach. Continuously capture feedback and explore new features to optimize the CX performance management solution. Develop regular reporting cycle, with annual deep-dive CX performance and best practices report and find ways to amplify the Voice of the Customer in our business. About you Qualified to bachelor's degree level in Business/Marketing, or equivalent experience Significant experience in running a global Voice of Customer programme in a B2B environment Experience introducing (define, design, develop) a customer experience management solution in a business Comprehensive understanding of business improvement methodologies/tools. Eg: Customer journey mapping, service blueprint, etc. Strong project management skills and ability to shift from planning projects to planning programs with ease Strong analytical and proficient in data analysis, KPI setting and reporting tools. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car Allowance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid
Apr 16, 2024
Full time
About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, and we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people. About the role We are currently embarking on a Customer Experience transformation journey. An essential part of our growth plan, this transformation will be at the heart of shaping internal and external activities for our organisation and valued customers in the future. Our aim is simple - to become our customers partner of choice by enhancing their experience and gaining their loyalty. To do this, we require a CX Performance Manager, who will work closely with local and global stakeholders to embed a customer insights driven continuous improvement cycle along the entire customer journey and across all DS Smith markets. In this role, you will lead the development and deployment of a Customer Experience performance management solution. You will define business requirements along the different customer facing functions, like metrics, insights, process, frequency, channels, visibility etc., you will set up the right supplier partnerships and design and develop a CX solution, that you will then deploy across all markets and continue to support and develop. You will work closely with the business to use the CX management solution strategically to drive value and capture best practices. You will share those best practices and report on CX performance across the business, leveraging customer insight from all channels to better understand customer needs and amplify the Voice of the Customer. Your remit will include but not limited to: Define the CX metrics framework along the end-to-end journey and at different levels of the customer relation. Define business requirements, design and develop the CX performance management approach, including people, process, data and system Continually investigate new data or AI capabilities that generate insights, and drive actions to optimize CX approach Develop the deployment toolbox and support implementations; plans, governance, roles and responsibilities, change management, training programme, digital CX platform, implementation materials Support in-country teams (including executives) to optimize strategic value creation by using the CX performance mgmt. approach. Continuously capture feedback and explore new features to optimize the CX performance management solution. Develop regular reporting cycle, with annual deep-dive CX performance and best practices report and find ways to amplify the Voice of the Customer in our business. About you Qualified to bachelor's degree level in Business/Marketing, or equivalent experience Significant experience in running a global Voice of Customer programme in a B2B environment Experience introducing (define, design, develop) a customer experience management solution in a business Comprehensive understanding of business improvement methodologies/tools. Eg: Customer journey mapping, service blueprint, etc. Strong project management skills and ability to shift from planning projects to planning programs with ease Strong analytical and proficient in data analysis, KPI setting and reporting tools. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car Allowance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
Apr 16, 2024
Full time
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
Marketing Executive at Scrumconnect: Shaping the Future of Public Services About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: Marketing Executives at Scrumconnect spearhead all marketing efforts. They deeply understand our target audience's everyday challenges and succinctly explain how our offering helps solve our customers' problems. Through close collaborations with other Scrumconnect colleagues, our marketing executives are able to shape effective marketing content. Objectives of this role: Improve Scrumconnect's marketing content output Shape marketing campaigns that target prospective customers Align all marketing copy with Scrumconnect's brand ideals Build relationships with vendors and key stakeholders Set marketing budgets and track spend, always with an eye for return on investment (ROI) Convert prospects into paying customers through consistent communications Responsibilities Lead marketing content development and content strategy Outline marketing deployment timelines Educate other departments on current messaging Manage team's marketing campaigns Craft Scrumconnect's product storytelling vision and voice Negotiate budgets to execute our marketing vision at scale Skills and qualifications 2-3 years of experience in a marketing role Strong written and verbal communication skills Significant marketing and development experience Deep understanding of market trends and product life cycles Deep understanding of executing multi-channel campaigns Firm grasp of ways to develop strategic marketing campaigns High degree of empathy of others' perspectives and circumstances Preferred skills and qualifications Super leadership abilities Intuitive understanding of how to effectively assign responsibilities Proficiency in graphic design and design tools Experience with web analytics, SEO, and social media marketing Experience with video-editing software Experience of working with web development languages and technologies such as HTML, CSS and Javascript What We Offer: The opportunity to work on projects that make a real difference in the lives of millions A supportive, knowledge-sharing community of experienced consultants Continuous learning and professional development opportunities A dynamic and inclusive work environment Join Us: If you're passionate about using your skills to contribute to meaningful projects and eager to grow in a collaborative, innovative environment, Scrumconnect is the place for you. We're looking for a marketing executive who is ready to take their steps into a rewarding career, helping us continue to deliver exceptional services to the public sector. How to apply: To be considered for this role, please submit a detailed covering letter along with your application. Your letter should highlight your relevant experience, showcasing how your skills align with the needs of our team. We are particularly interested in seeing concrete examples of your work. Therefore, please include 2-3 case studies that best represent your capabilities and achievements in these areas. Each case study should provide insight into the challenges you faced, the strategies you employed, and the outcomes of your efforts, including measurable results where possible. Your ability to articulate your process and success stories will be crucial in our assessment of your application.
Apr 16, 2024
Full time
Marketing Executive at Scrumconnect: Shaping the Future of Public Services About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: Marketing Executives at Scrumconnect spearhead all marketing efforts. They deeply understand our target audience's everyday challenges and succinctly explain how our offering helps solve our customers' problems. Through close collaborations with other Scrumconnect colleagues, our marketing executives are able to shape effective marketing content. Objectives of this role: Improve Scrumconnect's marketing content output Shape marketing campaigns that target prospective customers Align all marketing copy with Scrumconnect's brand ideals Build relationships with vendors and key stakeholders Set marketing budgets and track spend, always with an eye for return on investment (ROI) Convert prospects into paying customers through consistent communications Responsibilities Lead marketing content development and content strategy Outline marketing deployment timelines Educate other departments on current messaging Manage team's marketing campaigns Craft Scrumconnect's product storytelling vision and voice Negotiate budgets to execute our marketing vision at scale Skills and qualifications 2-3 years of experience in a marketing role Strong written and verbal communication skills Significant marketing and development experience Deep understanding of market trends and product life cycles Deep understanding of executing multi-channel campaigns Firm grasp of ways to develop strategic marketing campaigns High degree of empathy of others' perspectives and circumstances Preferred skills and qualifications Super leadership abilities Intuitive understanding of how to effectively assign responsibilities Proficiency in graphic design and design tools Experience with web analytics, SEO, and social media marketing Experience with video-editing software Experience of working with web development languages and technologies such as HTML, CSS and Javascript What We Offer: The opportunity to work on projects that make a real difference in the lives of millions A supportive, knowledge-sharing community of experienced consultants Continuous learning and professional development opportunities A dynamic and inclusive work environment Join Us: If you're passionate about using your skills to contribute to meaningful projects and eager to grow in a collaborative, innovative environment, Scrumconnect is the place for you. We're looking for a marketing executive who is ready to take their steps into a rewarding career, helping us continue to deliver exceptional services to the public sector. How to apply: To be considered for this role, please submit a detailed covering letter along with your application. Your letter should highlight your relevant experience, showcasing how your skills align with the needs of our team. We are particularly interested in seeing concrete examples of your work. Therefore, please include 2-3 case studies that best represent your capabilities and achievements in these areas. Each case study should provide insight into the challenges you faced, the strategies you employed, and the outcomes of your efforts, including measurable results where possible. Your ability to articulate your process and success stories will be crucial in our assessment of your application.
Hybrid role, with at least 2 days per week working from our Tower Bridge Office At Houseful, we're here to help everyone make intelligent decisions about their home Do the best work of your life! Houseful is home to trusted brands Zoopla, Alto, Hometrack, Calcasa, Mojo and Prime location. Together were creating the connections that power better property decisions, by unlocking the combined strength of software, data and insight. We make moves with head and heart to achieve our big ambitions, and to drive progress in the property market. There's never been a better time to join us. We want to make Houseful more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. We have a grteaty oprtunity for a Product Director at Zoopla. In this role you will play a pivotal role in shaping our digital landscape and driving the overall product strategy, focusing on user engagement, user experiences, and value creation for consumers and partners. Your responsibilities will span vision development, strategic planning, execution excellence, leadership, and stakeholder management. You will be a key member of the Homes Leadership team, regularly engaging with the group executive team and contributing to board-level discussions. Responsibilities: Digital Strategy and User Engagement: Develop and communicate a compelling product vision aligned with company strategy. Build and execute upon strategies to expand our audience and enhance consumer data capture. Drive user engagement and registrations. User Experience: Innovate to re-engage users across the lifecycle. Utilise data-driven approaches to tailor user experiences for home-related decisions. Monetisation and Value Creation: Increase revenue through targeted offerings in key decision stages. Leverage consumer behaviour insights to create high-value audiences for partners and customers. Partner Relationship and ROI Enhancement: Deliver unique insights and audience access for agents and homebuilders. Build strong partnerships through data and ROI-focused communication. Execution Excellence: Oversee the entire product lifecycle, ensuring timely and quality delivery from ideation to launch. Continuously monitor and evaluate product performance against metrics and goals, making data-driven decisions for improvements. Leadership and Team Development: Lead and mentor the product management team, driving a culture of high performance, innovation and collaboration. Facilitate effective collaboration between product, engineering, design, and marketing teams. Stakeholder Management: Serve as the key product evangelist, communicating the product vision and progress to stakeholders, including executives and board members. Ensure that product strategies and decisions align with and support overall business goals and objectives. Proven track record in digital product management, especially in audience building and user engagement. Strong analytical skills with the ability to leverage consumer behaviour for audience creation and monetisation. Exceptional leadership qualities with experience in steering high-performance teams. Excellent communication and stakeholder management skills. Innovative and strategic thinker with a user-centric mindset. Strong problem-solving skills with a focus on delivering results. Ability to adapt and thrive in a fast-paced, evolving digital landscape. As the Product Director, you will be instrumental in transforming our digital presence, driving innovation, and ensuring the success of Zoopla's Homes Business Unit. Demonstrated ability to work collaboratively in cross-functional teams. Proven experience in shaping and executing successful product strategies. Familiarity with marketplaces is preferred. Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary Talent referral bonus up to £5K
Apr 16, 2024
Full time
Hybrid role, with at least 2 days per week working from our Tower Bridge Office At Houseful, we're here to help everyone make intelligent decisions about their home Do the best work of your life! Houseful is home to trusted brands Zoopla, Alto, Hometrack, Calcasa, Mojo and Prime location. Together were creating the connections that power better property decisions, by unlocking the combined strength of software, data and insight. We make moves with head and heart to achieve our big ambitions, and to drive progress in the property market. There's never been a better time to join us. We want to make Houseful more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. We have a grteaty oprtunity for a Product Director at Zoopla. In this role you will play a pivotal role in shaping our digital landscape and driving the overall product strategy, focusing on user engagement, user experiences, and value creation for consumers and partners. Your responsibilities will span vision development, strategic planning, execution excellence, leadership, and stakeholder management. You will be a key member of the Homes Leadership team, regularly engaging with the group executive team and contributing to board-level discussions. Responsibilities: Digital Strategy and User Engagement: Develop and communicate a compelling product vision aligned with company strategy. Build and execute upon strategies to expand our audience and enhance consumer data capture. Drive user engagement and registrations. User Experience: Innovate to re-engage users across the lifecycle. Utilise data-driven approaches to tailor user experiences for home-related decisions. Monetisation and Value Creation: Increase revenue through targeted offerings in key decision stages. Leverage consumer behaviour insights to create high-value audiences for partners and customers. Partner Relationship and ROI Enhancement: Deliver unique insights and audience access for agents and homebuilders. Build strong partnerships through data and ROI-focused communication. Execution Excellence: Oversee the entire product lifecycle, ensuring timely and quality delivery from ideation to launch. Continuously monitor and evaluate product performance against metrics and goals, making data-driven decisions for improvements. Leadership and Team Development: Lead and mentor the product management team, driving a culture of high performance, innovation and collaboration. Facilitate effective collaboration between product, engineering, design, and marketing teams. Stakeholder Management: Serve as the key product evangelist, communicating the product vision and progress to stakeholders, including executives and board members. Ensure that product strategies and decisions align with and support overall business goals and objectives. Proven track record in digital product management, especially in audience building and user engagement. Strong analytical skills with the ability to leverage consumer behaviour for audience creation and monetisation. Exceptional leadership qualities with experience in steering high-performance teams. Excellent communication and stakeholder management skills. Innovative and strategic thinker with a user-centric mindset. Strong problem-solving skills with a focus on delivering results. Ability to adapt and thrive in a fast-paced, evolving digital landscape. As the Product Director, you will be instrumental in transforming our digital presence, driving innovation, and ensuring the success of Zoopla's Homes Business Unit. Demonstrated ability to work collaboratively in cross-functional teams. Proven experience in shaping and executing successful product strategies. Familiarity with marketplaces is preferred. Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary Talent referral bonus up to £5K
End Date Friday 26 April 2024 Salary Range £66,861 - £74,290 We support flexible working - click here for more information on flexible working options Flexible Working Options Unable to Offer Agile Options Job Description Summary The Group Environmental Sustainability team (GES) helps drive forward the Group s overall environmental sustainability strategy, including the ambition to work with our customers, Government and the market to help reduce the emissions we finance by more than 50 per cent by 2030, supporting the UK s ambition to be net zero by 2050. Within GES we have an exciting opportunity to join our Environmental Sustainability Centre of Excellence as a Manager. You'll be in a specialist team responsible for shaping our environmental sustainability transition planning, measurement and reporting activity across the Group, including helping to refine the positions we take in our external sector statements in line with industry needs and best practice. You ll work with a broad range of colleagues to help us respond effectively to evolving science and external expectations by staying involved with key industry initiatives and bringing insights back to the Group. Job Description JOB TITLE: Manager (Transition planning and reporting) - Environmental Sustainability Centre of Excellence SALARY: £57,546 - £75,780 LOCATION(S): Flexible HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Do you want to be part of the Group Environmental Sustainability team (GES) and help drive forward the Group s overall environmental sustainability strategy, including the ambition to work with our customers, Government and the market to help reduce the emissions we finance by more than 50 per cent by 2030! Why Lloyds Banking Group We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. Within GES we have an exciting opportunity to join our Environmental Sustainability Centre of Excellence as a Manager. You'll be in a specialist team responsible for shaping our environmental sustainability transition planning, measurement and reporting activity across the Group, including helping to refine the positions we take in our external sector statements in line with industry needs and best practice. You ll work with a broad range of colleagues to help us respond effectively to evolving science and external expectations by staying involved with key industry initiatives and bringing insights back to the Group. Working here offers An outstanding opportunity to showcase your talent and accelerate a career within the Group! A chance to join a team that works in a variety of flexible ways. We adopt a truly inclusive culture and value diversity to help continuously drive us forward Regular learning and development. Whether it s learning about new guidance and regulation, business priorities, the science of sustainability, or new areas of the Group, we ensure colleagues grow in their understanding Regular social team interactions to encourage work across the team and build great working relationships What will I be doing? The Manager must be passionate about environmental sustainability and helping us to build on the progress the Group has made to date. You ll support the evolution and enhancements to our environmental sustainability measurements and transition planning approaches across the Group and the positions we take in priority sectors which are considered to be at increased risk from the impacts of climate change. This will take into account emerging guidance and requirements that are evolving at pace. You ll also support our responses to key climate and environmental surveys that required coordination of Group wide inputs to ensure cohesive and accurate responses This role provides a great opportunity to continue to build on your detailed environmental sustainability knowledge, as well as how it applies to financial services and what we as a Group need to focus on to improve our transition planning, measurement and reporting. In this role you'll need to support and collaborate with colleagues to: Support the development of environmental sustainability measurement, transition planning and reporting activity across the Group, working closely with relevant divisional teams as an SME as standards and guidance evolves Work closely with the GES nature team to understand how to understand implications and interdependencies of nature for transition planning and reporting Engage, as appropriate, in leading industry initiatives on transition planning and reporting (e.g., GFANZ, CDP, UK TPT, etc.) Build and maintain your environmental sustainability knowledge and how sustainability issues impact the Group, along with a view of how competitors are progressing Coordinate Group responses and input for key external climate surveys and benchmarks (e.g., CDP) Build and deliver compelling storyboards to provide updates to senior executives on progress and prioritisation of key activities What we ll need from you (skills and experience): Essential: Understanding of environmental sustainability issues and their impact on businesses in a number of sectors Understanding of emerging transition planning approaches and common environmental surveys relevant to financial institutions Ability to collaborate across a wide range of colleagues to develop cohesive plans and outputs and effectively establish relationships Ability to support delivery of concurrent high-profile projects and tasks while handling complexity, maintaining attention to detail and working at pace Strong problem-solving skills with the ability to generate innovative ideas and solutions to challenge the status quo Excellent written and verbal communication skills, tailoring approach to the needs of different audiences Desired: Understanding of adaptation and circular economy challenges, along with emerging systems thinking approaches for environmental issues An understanding of emerging transition finance principles and approaches to developing industry standards About working us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 16, 2024
Full time
End Date Friday 26 April 2024 Salary Range £66,861 - £74,290 We support flexible working - click here for more information on flexible working options Flexible Working Options Unable to Offer Agile Options Job Description Summary The Group Environmental Sustainability team (GES) helps drive forward the Group s overall environmental sustainability strategy, including the ambition to work with our customers, Government and the market to help reduce the emissions we finance by more than 50 per cent by 2030, supporting the UK s ambition to be net zero by 2050. Within GES we have an exciting opportunity to join our Environmental Sustainability Centre of Excellence as a Manager. You'll be in a specialist team responsible for shaping our environmental sustainability transition planning, measurement and reporting activity across the Group, including helping to refine the positions we take in our external sector statements in line with industry needs and best practice. You ll work with a broad range of colleagues to help us respond effectively to evolving science and external expectations by staying involved with key industry initiatives and bringing insights back to the Group. Job Description JOB TITLE: Manager (Transition planning and reporting) - Environmental Sustainability Centre of Excellence SALARY: £57,546 - £75,780 LOCATION(S): Flexible HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Do you want to be part of the Group Environmental Sustainability team (GES) and help drive forward the Group s overall environmental sustainability strategy, including the ambition to work with our customers, Government and the market to help reduce the emissions we finance by more than 50 per cent by 2030! Why Lloyds Banking Group We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. Within GES we have an exciting opportunity to join our Environmental Sustainability Centre of Excellence as a Manager. You'll be in a specialist team responsible for shaping our environmental sustainability transition planning, measurement and reporting activity across the Group, including helping to refine the positions we take in our external sector statements in line with industry needs and best practice. You ll work with a broad range of colleagues to help us respond effectively to evolving science and external expectations by staying involved with key industry initiatives and bringing insights back to the Group. Working here offers An outstanding opportunity to showcase your talent and accelerate a career within the Group! A chance to join a team that works in a variety of flexible ways. We adopt a truly inclusive culture and value diversity to help continuously drive us forward Regular learning and development. Whether it s learning about new guidance and regulation, business priorities, the science of sustainability, or new areas of the Group, we ensure colleagues grow in their understanding Regular social team interactions to encourage work across the team and build great working relationships What will I be doing? The Manager must be passionate about environmental sustainability and helping us to build on the progress the Group has made to date. You ll support the evolution and enhancements to our environmental sustainability measurements and transition planning approaches across the Group and the positions we take in priority sectors which are considered to be at increased risk from the impacts of climate change. This will take into account emerging guidance and requirements that are evolving at pace. You ll also support our responses to key climate and environmental surveys that required coordination of Group wide inputs to ensure cohesive and accurate responses This role provides a great opportunity to continue to build on your detailed environmental sustainability knowledge, as well as how it applies to financial services and what we as a Group need to focus on to improve our transition planning, measurement and reporting. In this role you'll need to support and collaborate with colleagues to: Support the development of environmental sustainability measurement, transition planning and reporting activity across the Group, working closely with relevant divisional teams as an SME as standards and guidance evolves Work closely with the GES nature team to understand how to understand implications and interdependencies of nature for transition planning and reporting Engage, as appropriate, in leading industry initiatives on transition planning and reporting (e.g., GFANZ, CDP, UK TPT, etc.) Build and maintain your environmental sustainability knowledge and how sustainability issues impact the Group, along with a view of how competitors are progressing Coordinate Group responses and input for key external climate surveys and benchmarks (e.g., CDP) Build and deliver compelling storyboards to provide updates to senior executives on progress and prioritisation of key activities What we ll need from you (skills and experience): Essential: Understanding of environmental sustainability issues and their impact on businesses in a number of sectors Understanding of emerging transition planning approaches and common environmental surveys relevant to financial institutions Ability to collaborate across a wide range of colleagues to develop cohesive plans and outputs and effectively establish relationships Ability to support delivery of concurrent high-profile projects and tasks while handling complexity, maintaining attention to detail and working at pace Strong problem-solving skills with the ability to generate innovative ideas and solutions to challenge the status quo Excellent written and verbal communication skills, tailoring approach to the needs of different audiences Desired: Understanding of adaptation and circular economy challenges, along with emerging systems thinking approaches for environmental issues An understanding of emerging transition finance principles and approaches to developing industry standards About working us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. IT Director - Bupa Cromwell Hospital page is loaded IT Director - Bupa Cromwell Hospital Apply locations Central London time type Full time posted on Posted 2 Days Ago job requisition id R Job Description: IT Director - Bupa Cromwell Hospital Cromwell Hospital, South Kensington, SW5 0TU Hybrid role Permanent Competitive salary & benefits package We make health happen. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. How you'll help us make health happen: The IT Director, Cromwell Hospital will be responsible for establishing the overall technology vision including principles, strategy, architecture, and standards for the Cromwell Hospital as part of the broader provisions and Bupa Global & UK (BGUK) technology function strategies. The role will ensure that the IT infrastructure and applications are fit for purpose, create a foundation for growth, support operational efficiency, clinical safety outcomes and CQC and other regulatory compliance as well as providing a great user experience to out people, patients, and consultants. Cyber security and information security are paramount to our longer-term strategy. The role will lead the IT function which consists of all local IT support including application support, 1st and 2nd line support, data quality and reporting as well as IT project delivery. This role will report to the CIO Provisions and have a dotted line into the CEO of the Bupa Cromwell Hospital. What you'll do: Accountable for the strategy and delivery of all IT services, Digital transformation, MI, IT risk and change management across clinical and non-clinical areas at the Cromwell Hospital (& its satellite sites) Together with the CISO organization accountable for the Cyber risk ensuring there is a strong and robust IT and cyber security policy and processes and procedures in place that mitigate any potential threats and that future risks are managed pro-actively Responsible for the overall IT budget for Cromwell Hospital including recharges Strong people leadership of the Cromwell IT team driving a high performing culture with strong engagement Act as a member of and contribute to the Cromwell Hospital Executive team. Contributing to decision making around the strategic direction of the business Member of the BGUK Provisions IT leadership team and expected to contribute to BGUK IT beyond the Cromwell scope, realising synergies across the IT MU where appropriate Accountable for ensuring the Cromwell benefits from wider Bupa BGUK initiatives, processes, subject matter experts and governance including fostering IT synergies. Accountable for ensuring Cromwell complies with Bupa IT, Digital, Security and other relevant policies and governance. Engage, educate and empower staff to use technology across the organisation facilitating and promoting the effective use of data, information and technology across the organisation. Accountable for ensuring IT provide effective, efficient, safe and secure IT services and solutions for our patients, consultants, people and other stakeholders ensuring full compliance with privacy, GDPR and mitigate cyber security risks Ensure that Cromwell complies with all relevant regulatory standards for IT services and cyber security including those of the CQC, PCI-DSS and PHIN-CMA Ensure that IT disaster recovery (including cyber-attack recovery) is fit for purpose and dovetails with the relevant elements of the hospital's business continuity plans. For selected back-office and IT security services where central IT is responsible for delivery, liaise effectively with those teams to ensure best service for Cromwell. Leading on system changes working with the hospital team to successfully implement and embed change Proactively plan and manage upgrades across the entire IT estate of Bupa Cromwell Hospital in areas of direct and indirect responsibility, ensuring all critical applications and systems remain in full vendor support.'. Key skills/Qualifications needed for this role : We are looking for an IT Leader that has experience within a health care environment and ideally has experience of operating within a CQC regulatory area. Extensive experience of managing stakeholder at an Executive and Board Level and experience of successfully influencing a wide range of stakeholders. Experience of operating in a matrix environment, balancing multiple different stakeholders would be desirable. Able to demonstrate a track record of settling strategic direction and leading across the full IT and digital spectrum, managing budgets, overseeing run and change. Progressive leadership skills with the ability to build, develop, lead, and motivate teams. Experience of using data and insights to drive business competitive advantages as well as an understanding of the latest technological advancements within a healthcare setting. As we strive to be the most customer centric healthcare business globally you will have a passion for the customers. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Car Allowance Annual performance-based bonus (25% of Basic Salary) Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Battle Bridge House About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.
Apr 16, 2024
Full time
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. IT Director - Bupa Cromwell Hospital page is loaded IT Director - Bupa Cromwell Hospital Apply locations Central London time type Full time posted on Posted 2 Days Ago job requisition id R Job Description: IT Director - Bupa Cromwell Hospital Cromwell Hospital, South Kensington, SW5 0TU Hybrid role Permanent Competitive salary & benefits package We make health happen. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. How you'll help us make health happen: The IT Director, Cromwell Hospital will be responsible for establishing the overall technology vision including principles, strategy, architecture, and standards for the Cromwell Hospital as part of the broader provisions and Bupa Global & UK (BGUK) technology function strategies. The role will ensure that the IT infrastructure and applications are fit for purpose, create a foundation for growth, support operational efficiency, clinical safety outcomes and CQC and other regulatory compliance as well as providing a great user experience to out people, patients, and consultants. Cyber security and information security are paramount to our longer-term strategy. The role will lead the IT function which consists of all local IT support including application support, 1st and 2nd line support, data quality and reporting as well as IT project delivery. This role will report to the CIO Provisions and have a dotted line into the CEO of the Bupa Cromwell Hospital. What you'll do: Accountable for the strategy and delivery of all IT services, Digital transformation, MI, IT risk and change management across clinical and non-clinical areas at the Cromwell Hospital (& its satellite sites) Together with the CISO organization accountable for the Cyber risk ensuring there is a strong and robust IT and cyber security policy and processes and procedures in place that mitigate any potential threats and that future risks are managed pro-actively Responsible for the overall IT budget for Cromwell Hospital including recharges Strong people leadership of the Cromwell IT team driving a high performing culture with strong engagement Act as a member of and contribute to the Cromwell Hospital Executive team. Contributing to decision making around the strategic direction of the business Member of the BGUK Provisions IT leadership team and expected to contribute to BGUK IT beyond the Cromwell scope, realising synergies across the IT MU where appropriate Accountable for ensuring the Cromwell benefits from wider Bupa BGUK initiatives, processes, subject matter experts and governance including fostering IT synergies. Accountable for ensuring Cromwell complies with Bupa IT, Digital, Security and other relevant policies and governance. Engage, educate and empower staff to use technology across the organisation facilitating and promoting the effective use of data, information and technology across the organisation. Accountable for ensuring IT provide effective, efficient, safe and secure IT services and solutions for our patients, consultants, people and other stakeholders ensuring full compliance with privacy, GDPR and mitigate cyber security risks Ensure that Cromwell complies with all relevant regulatory standards for IT services and cyber security including those of the CQC, PCI-DSS and PHIN-CMA Ensure that IT disaster recovery (including cyber-attack recovery) is fit for purpose and dovetails with the relevant elements of the hospital's business continuity plans. For selected back-office and IT security services where central IT is responsible for delivery, liaise effectively with those teams to ensure best service for Cromwell. Leading on system changes working with the hospital team to successfully implement and embed change Proactively plan and manage upgrades across the entire IT estate of Bupa Cromwell Hospital in areas of direct and indirect responsibility, ensuring all critical applications and systems remain in full vendor support.'. Key skills/Qualifications needed for this role : We are looking for an IT Leader that has experience within a health care environment and ideally has experience of operating within a CQC regulatory area. Extensive experience of managing stakeholder at an Executive and Board Level and experience of successfully influencing a wide range of stakeholders. Experience of operating in a matrix environment, balancing multiple different stakeholders would be desirable. Able to demonstrate a track record of settling strategic direction and leading across the full IT and digital spectrum, managing budgets, overseeing run and change. Progressive leadership skills with the ability to build, develop, lead, and motivate teams. Experience of using data and insights to drive business competitive advantages as well as an understanding of the latest technological advancements within a healthcare setting. As we strive to be the most customer centric healthcare business globally you will have a passion for the customers. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Car Allowance Annual performance-based bonus (25% of Basic Salary) Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Battle Bridge House About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.