Claims Technician Job Type: Full Time, Permanent Location: Belfast/Northern Ireland Salary: £Competitive Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It s an opportunity to do something meaningful, each and every day. It s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you re someone who cares, there s a place for you here. Join us and contribute to Sedgwick being a great place to work. The Role Claims Technician: We now have opportunities for talented Claims Technician (Adjusting Executive) to join our highly successful Northern Ireland Domestic Major Loss Team. The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity. The Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims. We require an additional Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level. It s an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person. Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It s an ideal environment for working alongside and interacting with fellow colleagues. You will have the following skills: The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim. Cert CILA/Cert CII qualified would be an advantage or a willingness to complete in the first year. Have first class communication skills, both written and verbal. Competent IT skills, and the capability to maintain electronic files to a high auditable standard including preparation of Claim and Adjustment documentation as required. A willingness to liaise with other internal product lines/departments as required. Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate. Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times and have a pro-active claims handling philosophy. Provide assistance on site on occasion. Claims are largely based in the Belfast area so residency in these areas would be beneficial. Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence. This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the network of professionals we work within. What will you get for this role? Competitive salary depending on skills, experience and qualifications. Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home. Healthcare scheme. A Self Invested Personal Pension Scheme. Holiday allowance of 25 days plus bank holidays. Discounts on various products and services. Employee assistance programme for employee wellbeing. Life assurance. Group Income Protection. Voluntary benefits dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app. Working at Sedgwick Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients needs, support the communities in which we operate, and perform at our best. We re passionate and understanding about our colleagues so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we re supportive of that. As a flexible employer, we re happy to discuss options that take into consideration your personal needs for this position during your interview. Sedgwick is an Equal Opportunity Employer.
Mar 28, 2024
Full time
Claims Technician Job Type: Full Time, Permanent Location: Belfast/Northern Ireland Salary: £Competitive Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It s an opportunity to do something meaningful, each and every day. It s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you re someone who cares, there s a place for you here. Join us and contribute to Sedgwick being a great place to work. The Role Claims Technician: We now have opportunities for talented Claims Technician (Adjusting Executive) to join our highly successful Northern Ireland Domestic Major Loss Team. The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity. The Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims. We require an additional Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level. It s an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person. Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It s an ideal environment for working alongside and interacting with fellow colleagues. You will have the following skills: The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim. Cert CILA/Cert CII qualified would be an advantage or a willingness to complete in the first year. Have first class communication skills, both written and verbal. Competent IT skills, and the capability to maintain electronic files to a high auditable standard including preparation of Claim and Adjustment documentation as required. A willingness to liaise with other internal product lines/departments as required. Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate. Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times and have a pro-active claims handling philosophy. Provide assistance on site on occasion. Claims are largely based in the Belfast area so residency in these areas would be beneficial. Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence. This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the network of professionals we work within. What will you get for this role? Competitive salary depending on skills, experience and qualifications. Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home. Healthcare scheme. A Self Invested Personal Pension Scheme. Holiday allowance of 25 days plus bank holidays. Discounts on various products and services. Employee assistance programme for employee wellbeing. Life assurance. Group Income Protection. Voluntary benefits dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app. Working at Sedgwick Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients needs, support the communities in which we operate, and perform at our best. We re passionate and understanding about our colleagues so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we re supportive of that. As a flexible employer, we re happy to discuss options that take into consideration your personal needs for this position during your interview. Sedgwick is an Equal Opportunity Employer.
Here at Aviva, we are currently in the market for a Domestic Major Loss Adjuster - a home based position, visiting our customers across Sussex, Surrey and Hampshire. Therefore, to be considered, you must have a full UK driving licence and reside in this region, as completing customer visits will an integral part of your role! You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends. A bit about the job: As part of Aviva's Technical Claims function, we're looking for an experienced insurance professional, with a proven track record of handling high value and complex domestic claims. We're an in-house claims function for a market leading field claims service, delivering a hands-on bespoke service, managing all facets of a claim on a cradle to grave basis. Skills and experience we're looking for: You will ideally have experience in dealing with complex home claims, with exposure to losses in excess of £100,000. Qualified to a minimum of Cert CII, with aspirations to progress to Dip CII, with comparative CILA qualifications accepted. Possess a deep knowledge of technical insurance principles, along with some experience of subrogation, underwriting practices and full ABI report writing. An understanding of building practices and regulations in relation to property reinstatements and tendering processes. Proven track record of managing claims cradle to grave with an intense focus on customer satisfaction and service. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary £45,000 - £52,000 plus excellent benefits package Bonus opportunity dependant on your performance and Aviva's. Company car Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work
Mar 14, 2024
Full time
Here at Aviva, we are currently in the market for a Domestic Major Loss Adjuster - a home based position, visiting our customers across Sussex, Surrey and Hampshire. Therefore, to be considered, you must have a full UK driving licence and reside in this region, as completing customer visits will an integral part of your role! You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends. A bit about the job: As part of Aviva's Technical Claims function, we're looking for an experienced insurance professional, with a proven track record of handling high value and complex domestic claims. We're an in-house claims function for a market leading field claims service, delivering a hands-on bespoke service, managing all facets of a claim on a cradle to grave basis. Skills and experience we're looking for: You will ideally have experience in dealing with complex home claims, with exposure to losses in excess of £100,000. Qualified to a minimum of Cert CII, with aspirations to progress to Dip CII, with comparative CILA qualifications accepted. Possess a deep knowledge of technical insurance principles, along with some experience of subrogation, underwriting practices and full ABI report writing. An understanding of building practices and regulations in relation to property reinstatements and tendering processes. Proven track record of managing claims cradle to grave with an intense focus on customer satisfaction and service. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary £45,000 - £52,000 plus excellent benefits package Bonus opportunity dependant on your performance and Aviva's. Company car Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products & other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work
Our client is seeking a Major Loss Domestic Adjuster (ACII, Cert / Adv Dip CILA) to operate throughout the Greater London / South East regions as required, handling a portfolio of domestic & HNW claims without financial restriction on a 'cradle to grave' basis. You will be given the assistance of secretarial & support staff. We are ideally looking for an Adjuster with a minimum of 2 years commercial adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 / ; Job Ref: CM-44. For all other vacancies, take a look at our website -
Dec 19, 2022
Full time
Our client is seeking a Major Loss Domestic Adjuster (ACII, Cert / Adv Dip CILA) to operate throughout the Greater London / South East regions as required, handling a portfolio of domestic & HNW claims without financial restriction on a 'cradle to grave' basis. You will be given the assistance of secretarial & support staff. We are ideally looking for an Adjuster with a minimum of 2 years commercial adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 / ; Job Ref: CM-44. For all other vacancies, take a look at our website -
Our client, a large claims management company, is seeking a Loss Adjuster (Cert CILA) to work from home and operate throughout South Midlands & Home Counties (Herts, Northants etc) as required handling domestic claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM 37. For all other vacancies, take a look at our website -
Dec 19, 2022
Full time
Our client, a large claims management company, is seeking a Loss Adjuster (Cert CILA) to work from home and operate throughout South Midlands & Home Counties (Herts, Northants etc) as required handling domestic claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM 37. For all other vacancies, take a look at our website -
Our client, a rapidly growing loss adjusting firm, is seeking a Loss Adjuster (Cert CILA) to work from home and operate throughout The South and South East (Southampton, London, Brighton etc) regions as required. You will be handling domestic and commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience ACII / CILA progression would be advantageous, but not essential. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM-43. For all other vacancies, take a look at our website -
Dec 19, 2022
Full time
Our client, a rapidly growing loss adjusting firm, is seeking a Loss Adjuster (Cert CILA) to work from home and operate throughout The South and South East (Southampton, London, Brighton etc) regions as required. You will be handling domestic and commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience ACII / CILA progression would be advantageous, but not essential. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM-43. For all other vacancies, take a look at our website -
Exchange Street Claims & Financial Services
Leeds, Yorkshire
Our international loss adjusting client is seeking a Commercial Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the Yorkshire (Leeds, York) regions as required handling a portfolio of commercial (material damage, business interruption) claims up to £100,000 from cradle to grave. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM 45. For all other vacancies, take a look at our website -
Dec 19, 2022
Full time
Our international loss adjusting client is seeking a Commercial Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the Yorkshire (Leeds, York) regions as required handling a portfolio of commercial (material damage, business interruption) claims up to £100,000 from cradle to grave. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM 45. For all other vacancies, take a look at our website -
Claims Consortium Adjusting is unique in our approach to loss adjusting. Our team comprises Desk and Field based adjusters working closely together and supported with Adjuster Technicians to provide a professional and high-quality service to our clients and customers. Dealing mainly with domestic and light commercial property claims, we have a diverse and interesting mix of clients demanding excellent service. This job role covers all levels of Desk and Field Adjusters working in Claims Consortium Adjusting. From professional qualified Adjusters to less experienced individuals working towards qualifications such as Cert and Dip CILA. In all cases, you will have a passion for delivering outstanding customer service. Their experience of handling losses will vary depending on their experience and there is a mix of ability and experience in the team. Experience of working on High Net Worth claims is an advantage as the level of service we provide on all claims is of this level. This is a highly important role in our team and this requires a solid and mature approach, involving working closely with other adjusters, Technicians, and the Head of Adjusting. Location: Remote or Hybrid with our Culmhead office (TA3) Salary: £22,000 - £24,000 DOE Key Responsibilities: Empathising and engaging with the customer to ensure that they are treated as an individual. Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining confidentiality and high personal ethical standards throughout. Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence. Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim. Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum, and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual's expertise. Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome, and creating a 'joined up' process. Communication may be written or verbal. Providing a high level of technical, quality and customer service commitment. Complementing CCG's goal to be the 'best' in the market. Remaining customer and client focussed throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover. Representing the CCG Brand and DNA at all times, whether visible or not. Utilising the latest technology available to CCG to execute the role. Working with systems and processes effectively and understanding how these operate and their benefits to CCG and Customers. Quickly responding to queries that arise within the position and carrying out ad hoc administrative tasks as they arise. Qualifications and Experience: Property claims insurance experience - essential. Some construction industry experience/knowledge would be an advantage. As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers. To be CILA Qualified or working towards. The Government launched its Transparency Pilot Scheme on International Women's Day 2022 as part of its initiative to level up. The scheme aims to support objectives around Gender Pay Gap by encouraging organisations to promote transparency with salaries when advertising any job roles. Evidence shows that by stating salaries on job adverts, Women can negotiate pay on a fair basis. At CCG our objective is to be Employer of Choice, through our passion and dedication to Diversity, Equality and Inclusion recognising everyone is different together. Don't think you meet all the skills and qualifications listed? Studies have shown individuals with protected characteristics, such as women, people of colour or those in Neurodiverse groups (and many more) are less likely to apply for a role if they don't meet all the requirements on a job advert. Clams Consortium Group strives to lead the way in creating a culture that promotes not only an equal but more importantly, an inclusive workforce that allows all our employees to be their authentic selves. If this role is something you're excited about, but your experience doesn't align with every qualification outlined, don't stress it, we would encourage you to still apply as you may be the just the candidate we are looking for, for this position or another role.
Dec 17, 2022
Full time
Claims Consortium Adjusting is unique in our approach to loss adjusting. Our team comprises Desk and Field based adjusters working closely together and supported with Adjuster Technicians to provide a professional and high-quality service to our clients and customers. Dealing mainly with domestic and light commercial property claims, we have a diverse and interesting mix of clients demanding excellent service. This job role covers all levels of Desk and Field Adjusters working in Claims Consortium Adjusting. From professional qualified Adjusters to less experienced individuals working towards qualifications such as Cert and Dip CILA. In all cases, you will have a passion for delivering outstanding customer service. Their experience of handling losses will vary depending on their experience and there is a mix of ability and experience in the team. Experience of working on High Net Worth claims is an advantage as the level of service we provide on all claims is of this level. This is a highly important role in our team and this requires a solid and mature approach, involving working closely with other adjusters, Technicians, and the Head of Adjusting. Location: Remote or Hybrid with our Culmhead office (TA3) Salary: £22,000 - £24,000 DOE Key Responsibilities: Empathising and engaging with the customer to ensure that they are treated as an individual. Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining confidentiality and high personal ethical standards throughout. Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence. Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim. Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum, and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual's expertise. Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome, and creating a 'joined up' process. Communication may be written or verbal. Providing a high level of technical, quality and customer service commitment. Complementing CCG's goal to be the 'best' in the market. Remaining customer and client focussed throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover. Representing the CCG Brand and DNA at all times, whether visible or not. Utilising the latest technology available to CCG to execute the role. Working with systems and processes effectively and understanding how these operate and their benefits to CCG and Customers. Quickly responding to queries that arise within the position and carrying out ad hoc administrative tasks as they arise. Qualifications and Experience: Property claims insurance experience - essential. Some construction industry experience/knowledge would be an advantage. As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers. To be CILA Qualified or working towards. The Government launched its Transparency Pilot Scheme on International Women's Day 2022 as part of its initiative to level up. The scheme aims to support objectives around Gender Pay Gap by encouraging organisations to promote transparency with salaries when advertising any job roles. Evidence shows that by stating salaries on job adverts, Women can negotiate pay on a fair basis. At CCG our objective is to be Employer of Choice, through our passion and dedication to Diversity, Equality and Inclusion recognising everyone is different together. Don't think you meet all the skills and qualifications listed? Studies have shown individuals with protected characteristics, such as women, people of colour or those in Neurodiverse groups (and many more) are less likely to apply for a role if they don't meet all the requirements on a job advert. Clams Consortium Group strives to lead the way in creating a culture that promotes not only an equal but more importantly, an inclusive workforce that allows all our employees to be their authentic selves. If this role is something you're excited about, but your experience doesn't align with every qualification outlined, don't stress it, we would encourage you to still apply as you may be the just the candidate we are looking for, for this position or another role.
Working for this insurer from a home base you will deal with a portfolio of property losses across the Devon/Cornwall region. You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Losses will typically be between £25,000 - £100,000 in value. Candidates must have previous loss adjusting experience dealing with domestic losses and it would be advantageous if you have an industry qualification such as CertCILA, DipCILA, CertCII/DipCII or BDMA. You will also have previously used claims scoping and management software tools (Symbility, Exactaware etc). Both excellent written and verbal communication skills are required.
Dec 16, 2022
Full time
Working for this insurer from a home base you will deal with a portfolio of property losses across the Devon/Cornwall region. You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Losses will typically be between £25,000 - £100,000 in value. Candidates must have previous loss adjusting experience dealing with domestic losses and it would be advantageous if you have an industry qualification such as CertCILA, DipCILA, CertCII/DipCII or BDMA. You will also have previously used claims scoping and management software tools (Symbility, Exactaware etc). Both excellent written and verbal communication skills are required.
Working for this insurer from a home base you will deal with a portfolio of property losses across the Devon/Cornwall region. You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Losses will typically be between £25,000 - £100,000 in value. Candidates must have previous loss adjusting experience dealing with domestic losses and it would be advantageous if you have an industry qualification such as CertCILA, DipCILA, CertCII/DipCII or BDMA. You will also have previously used claims scoping and management software tools (Symbility, Exactaware etc). Both excellent written and verbal communication skills are required.
Dec 15, 2022
Full time
Working for this insurer from a home base you will deal with a portfolio of property losses across the Devon/Cornwall region. You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Losses will typically be between £25,000 - £100,000 in value. Candidates must have previous loss adjusting experience dealing with domestic losses and it would be advantageous if you have an industry qualification such as CertCILA, DipCILA, CertCII/DipCII or BDMA. You will also have previously used claims scoping and management software tools (Symbility, Exactaware etc). Both excellent written and verbal communication skills are required.
Claims Handler - Domestic Major Loss, Birmingham (hybrid) - up to £25k per annum plus an excellent benefits package, offering a full training development programme with support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance and Group Income Protection. A Global Loss Adjusting Organisation are seeking an experienced Claims Handler/Adjusting Executive to join their highly successful Midlands Domestic Major Loss team in Birmingham. This is a technical assistant role where you will work on a one to one basis with the adjusters supporting their work throughout the handling of these claims. Working hours are Monday to Friday 35 hours per week. Key Responsibilities: Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc as directed Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence About you: Property Claims Handling experience essential Ideally have or be working towards Cert CII or Cert CILA Excellent communicator both verbal and written Exceptional Customer Services experience Be self-motivated and be able to work on your own initiative
Dec 13, 2022
Full time
Claims Handler - Domestic Major Loss, Birmingham (hybrid) - up to £25k per annum plus an excellent benefits package, offering a full training development programme with support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance and Group Income Protection. A Global Loss Adjusting Organisation are seeking an experienced Claims Handler/Adjusting Executive to join their highly successful Midlands Domestic Major Loss team in Birmingham. This is a technical assistant role where you will work on a one to one basis with the adjusters supporting their work throughout the handling of these claims. Working hours are Monday to Friday 35 hours per week. Key Responsibilities: Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active claims handling philosophy Provide assistance on site on occasion, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc as directed Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence About you: Property Claims Handling experience essential Ideally have or be working towards Cert CII or Cert CILA Excellent communicator both verbal and written Exceptional Customer Services experience Be self-motivated and be able to work on your own initiative
Our client is seeking a Loss Adjuster (Cert / Dip CILA) to work from home and operate throughout North / West London & West Shires regions as required handling a portfolio of Domestic & Commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. All interested applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM-74. For all other vacancies, take a look at our website -
Dec 13, 2022
Full time
Our client is seeking a Loss Adjuster (Cert / Dip CILA) to work from home and operate throughout North / West London & West Shires regions as required handling a portfolio of Domestic & Commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. All interested applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office - Ext 1418 Job Ref: CM-74. For all other vacancies, take a look at our website -
A global firm of Loss Adjusters are recruiting for a claims handler with subsidence specialism. This is a remote working opportunity so can be based anywhere in the UK. This is an exciting opportuntunity to join an expanding team. Will be acting as first point of contact for clients and their customers, you'll support them with any queries, whilst achieving key milestones by maintaining a robust diary system. You'll recommend payments, produce client reports and letters, and liaise with contractors and other external suppliers to achieve the most efficient outcome Committed to gaining the relevant knowledge and obtaining the Chartered Institute of Loss Adjusters Cert CILA qualification. Previous experience within a customer service office environment. Organised, diligent and able to run tasks through to completion Will have a a desire to embrace innovative working practices and Ideally educated to A level/ degree standard.
Dec 06, 2022
Full time
A global firm of Loss Adjusters are recruiting for a claims handler with subsidence specialism. This is a remote working opportunity so can be based anywhere in the UK. This is an exciting opportuntunity to join an expanding team. Will be acting as first point of contact for clients and their customers, you'll support them with any queries, whilst achieving key milestones by maintaining a robust diary system. You'll recommend payments, produce client reports and letters, and liaise with contractors and other external suppliers to achieve the most efficient outcome Committed to gaining the relevant knowledge and obtaining the Chartered Institute of Loss Adjusters Cert CILA qualification. Previous experience within a customer service office environment. Organised, diligent and able to run tasks through to completion Will have a a desire to embrace innovative working practices and Ideally educated to A level/ degree standard.
Our client is seeking a Loss Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the South East (Kent) regions as required handling a portfolio of HNW & Domestic claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. All interested applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office Telephone No. - Ext: 1418 / Job Ref: CM-58. For all other vacancies, take a look at our website -
Dec 05, 2022
Full time
Our client is seeking a Loss Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the South East (Kent) regions as required handling a portfolio of HNW & Domestic claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. All interested applicants should forward their CV to Cameron McNamee at Exchange Street Manchester office Telephone No. - Ext: 1418 / Job Ref: CM-58. For all other vacancies, take a look at our website -
Exchange Street Financial Services
Liverpool, Merseyside
Our client is seeking a Loss Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the Liverpool / Merseyside / West Lancashire regions as required handling domestic and commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Martin Porthouse at Exchange Street Manchester office - Ext 1024 / ; Job Ref: MPO 9382. For all other vacancies, take a look at our website -
Dec 08, 2021
Full time
Our client is seeking a Loss Adjuster (Cert CILA / Adv Dip CILA) to work from home and operate throughout the Liverpool / Merseyside / West Lancashire regions as required handling domestic and commercial claims up to £100,000 in value on a cradle to grave basis. We are ideally looking for an Adjuster with a minimum of 2 years adjusting experience; someone with ambition who is looking to progress beyond this role into the commercial adjusting field. ACII / CILA progression would be advantageous, but not essential; the company is looking to promote ACII / CILA progression and any other professional development deemed appropriate. Applicants should forward their CV to Martin Porthouse at Exchange Street Manchester office - Ext 1024 / ; Job Ref: MPO 9382. For all other vacancies, take a look at our website -
We have an exciting new opportunity to join our Loss Adjuster team on a full-time permanent basis. We have various positions available covering many geographic areas: Based from home covering inner and outer London *What we are looking for: * We want someone with excellent communication skills who can deliver a high-quality service to our customers and brokers and build positive relationships. To do this the successful candidate will have previous experience either from a Claims Inspector, Loss Adjuster or construction background. You will also hold a valid driving licence to ensure you can conduct visits with our customers. Some of the skills and experience we are looking for are: * Previous experience in home/commercial claims within the UK insurance industry is essential * CERT CILA/CII qualified is desirable * Able to demonstrate technical expertise in relation to some of the following: Construction, Flood/Fire damage * Ability to utilise digital evidence to facilitate claim settlements * Ability to work with limited direct supervision and actively handle own case load * Ability to understand problems and find solutions *What you will be doing*: In this role you will be handling Home, SME & Commercial claims by reviewing digital & physical evidence along with much more such as: * Carrying out field customer visits where additional support is required, including vulnerable customers and other ad-hoc visits * Complete desk-based supplier audits to ensure quality of workmanship and accurate invoicing is adhered too * Resource DLG Surge Support Vehicle (CHARLIE) and support PR opportunities identified by Press Office in connection with Surge Events and DLG response where insured properties have been impacted * Support our Disaster Restoration and Recovery teams to validate all claims which require a field visit to ensure indemnity cost control and to support the Customer journey * You will also support our desk based and claims teams by carrying out investigations where a site visit is required * Deliver high levels of Customer service resulting in class leading Net Promotor Scores *What we'll give you: * We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits crafted to suit you as and when you need them: * Salary. We will offer a competitive salary between £38,000-£48,000 per year * Company Car * Annual Bonus Scheme * Pension. We believe saving for the future's important, so you'll benefit from auto-enrolment and a generous contribution from us (we'll pay the equivalent of 9% of your base salary into your pension). You can also make additional contributions through our pension plan as it's been designed to make saving for your retirement as flexible as possible. * Generous holidays. There's a minimum of 25 days holiday a year as well as the opportunity to buy/sell up to 5 days per year * 50% off home, motor and pet insurance * Free travel insurance * Free Green Flag breakdown cover * Discounts, cash back and offers * Support for further qualifications. We can support you through qualifications such as BDMA Ins and the renewal of any professional qualifications * Plus much more… Working hours: 35 hours a week, 1 in 5 weekends (9-2pm Saturday) Reference ID: R-11404 Job Types: Full-time, Permanent Salary: £38,000.00-£48,000.00 per year Additional pay: * Bonus scheme Benefits: * Company car * Company pension * Employee discount * Life insurance * Referral programme * Sick pay * Store discounts
Dec 07, 2021
Full time
We have an exciting new opportunity to join our Loss Adjuster team on a full-time permanent basis. We have various positions available covering many geographic areas: Based from home covering inner and outer London *What we are looking for: * We want someone with excellent communication skills who can deliver a high-quality service to our customers and brokers and build positive relationships. To do this the successful candidate will have previous experience either from a Claims Inspector, Loss Adjuster or construction background. You will also hold a valid driving licence to ensure you can conduct visits with our customers. Some of the skills and experience we are looking for are: * Previous experience in home/commercial claims within the UK insurance industry is essential * CERT CILA/CII qualified is desirable * Able to demonstrate technical expertise in relation to some of the following: Construction, Flood/Fire damage * Ability to utilise digital evidence to facilitate claim settlements * Ability to work with limited direct supervision and actively handle own case load * Ability to understand problems and find solutions *What you will be doing*: In this role you will be handling Home, SME & Commercial claims by reviewing digital & physical evidence along with much more such as: * Carrying out field customer visits where additional support is required, including vulnerable customers and other ad-hoc visits * Complete desk-based supplier audits to ensure quality of workmanship and accurate invoicing is adhered too * Resource DLG Surge Support Vehicle (CHARLIE) and support PR opportunities identified by Press Office in connection with Surge Events and DLG response where insured properties have been impacted * Support our Disaster Restoration and Recovery teams to validate all claims which require a field visit to ensure indemnity cost control and to support the Customer journey * You will also support our desk based and claims teams by carrying out investigations where a site visit is required * Deliver high levels of Customer service resulting in class leading Net Promotor Scores *What we'll give you: * We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits crafted to suit you as and when you need them: * Salary. We will offer a competitive salary between £38,000-£48,000 per year * Company Car * Annual Bonus Scheme * Pension. We believe saving for the future's important, so you'll benefit from auto-enrolment and a generous contribution from us (we'll pay the equivalent of 9% of your base salary into your pension). You can also make additional contributions through our pension plan as it's been designed to make saving for your retirement as flexible as possible. * Generous holidays. There's a minimum of 25 days holiday a year as well as the opportunity to buy/sell up to 5 days per year * 50% off home, motor and pet insurance * Free travel insurance * Free Green Flag breakdown cover * Discounts, cash back and offers * Support for further qualifications. We can support you through qualifications such as BDMA Ins and the renewal of any professional qualifications * Plus much more… Working hours: 35 hours a week, 1 in 5 weekends (9-2pm Saturday) Reference ID: R-11404 Job Types: Full-time, Permanent Salary: £38,000.00-£48,000.00 per year Additional pay: * Bonus scheme Benefits: * Company car * Company pension * Employee discount * Life insurance * Referral programme * Sick pay * Store discounts
Exchange Street Financial Services
Manchester, Lancashire
Based in central Manchester and reporting directly to Claims Director, the successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household and Commercial property claims. The successful candidate will ideally be Cert CII and Cert CILA qualified and have an excellent command of English grammar. You should have a sound background in an insurance environment and possess excellent communication, customer service and time management skills. Day to day responsibilities will include:- Negotiating, settling or repudiating claims in relation to own assigned caseload (both household and commercial losses) Generating loss adjusters reports and issuing these to Insurers Obtaining substantiating documentation in relation to the claim such as pricing validation, fire, police, weather and Equifax reports Liaising with insurers and policyholders to obtain information to manage claims Generating and issuing written communication including reports, settlements and repudiations to policyholders To work alongside the Technical team and in quieter periods to assist with other Technical tasks as required.
Nov 30, 2021
Full time
Based in central Manchester and reporting directly to Claims Director, the successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household and Commercial property claims. The successful candidate will ideally be Cert CII and Cert CILA qualified and have an excellent command of English grammar. You should have a sound background in an insurance environment and possess excellent communication, customer service and time management skills. Day to day responsibilities will include:- Negotiating, settling or repudiating claims in relation to own assigned caseload (both household and commercial losses) Generating loss adjusters reports and issuing these to Insurers Obtaining substantiating documentation in relation to the claim such as pricing validation, fire, police, weather and Equifax reports Liaising with insurers and policyholders to obtain information to manage claims Generating and issuing written communication including reports, settlements and repudiations to policyholders To work alongside the Technical team and in quieter periods to assist with other Technical tasks as required.