Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
Mar 28, 2024
Full time
Job Title: Business Engagement Manager Location: Birmingham Salary: £40,521 - £41,732 per annum - SS7 Job Type: Permanent, Full-time University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: University College Birmingham is entering one of the most exciting and ambitious periods of development and we are delighted to be rebranding and reshaping our Business School with a future focused, digital, industry and community-based approach. Under the leadership of a new Executive Dean, we are looking to further expand our engagement with local, regional, and national organisations. The Business Engagement Manager will work to develop and maintain links between the UCB Business School and a wide range of business industries, providing a vital link between academic teams and employers for live projects, knowledge exchange and other curriculum development opportunities. Whilst the ability to appreciate the higher education landscape is beneficial, more important is a keen appreciation for the needs of businesses and identifying opportunities for mutually beneficial collaboration. The Business Engagement Manager will also oversee the operations of our Enterprise Hub, and full-time Enterprise Consultant, to ensure a joined-up approach within the school regarding our business and enterprise relationships. As an award-winning institution, we are proud of our fantastic facilities and innovative approaches in technology and enterprise where we aim to prepare graduates with applied skills that help them to keep pace with a fast-moving digital world and we are looking to expand our small and large business contacts to further enhance that student experience. We are looking for an outstanding and inspirational individual to support our growing external engagement, whilst also working in partnership with the diverse and active community within our campuses in the centre of Birmingham. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Friday 5th April 2024 Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Engagement Manager, Academic Engagement Manager, Academic Marketing Manager, Marketing Officer, Digital Marketing Officer, Online Marketing Manager, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Administrator, Marketing Coordinator, Public Relations Coordinator, Marketing Communications, Communications Manager will also be considered.
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 28, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Climate Action Coordinator - Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH's membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave- 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications - Friday 5th April Interviews - Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition's Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition's website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave - 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. . click apply for full job details
Mar 28, 2024
Contractor
Climate Action Coordinator - Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH's membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave- 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications - Friday 5th April Interviews - Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition's Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition's website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave - 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. . click apply for full job details
Career Opportunities: Assistant Vice President, Operational Resilience Governance & MI Lead (37100) Requisition ID 37100 - Posted - London Ropemaker Place - Permanent - Worldwide Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Please visit our website for more information - NUMBER OF DIRECT REPORTS 0 MAIN PURPOSE OF THE ROLE Responsible for supporting the Team Lead with: Developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Governance and MI. Establishing collaborative relationships across MUFG Bank and MUSE, EMEA regional Offices and Tokyo Head Office using excellent interpersonal and building leadership skills, the role will influence and advise senior management to realise intended benefits. Supporting all appropriate Crisis Management incident response and training activities in London and EMEA. Ensuring adherence to HQ Tokyo and Local BCM governance activities The role will work closely with the Operational Resilience Team Lead and Programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities. The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation. KEY RESPONSIBILITIES Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include: Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels. Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations. Establish and manage the process to monitor the resilience of important business services and critical resources: Define and manage metrics to monitor resilience of IBS and critical resources; Coordinate activity to assess resilience of critical resources that support each IBS (e.g. monthly attestations); Establish and produce informative dashboard to provide reports to stakeholders and senior management Support process to assess vulnerabilities, and define and deliver remedial actions: Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience; Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure. Participate in establishing and managing the creation the Regulatory Self-Assessment: Coordinate the annual regulatory self-assessment; Coordinate internal governance and approval (incl. Board approval). Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately. Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region. Coordinate London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR; Actively supporting the Incident Management Team and Senior Management with: Timely coordinating response to all emergency incidents, Ensuring actions for staff safety as a priority. Responsible for maintaining robust CM plans and CM training activities (IMT, ET, BC Coordinators) Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives. WORK EXPERIENCE Previously employment experience in: the UK Financial sector UK Regulatory experience in Operational Resilience or Risk Management areas. Good knowledge and understanding of: UK Regulatory policy statements on Operational resilience and Third Party Risk Management. Operational Resilience Business Continuity and Disaster Recovery Crisis and Incident Management SKILLS AND EXPERIENCE Technical knowledge Good knowledge of the Operational Resilience consultation papers (Dec 2019) and Policy Statements Understanding of Operational Resilience and Business Continuity and Crisis Management tools, methodologies and best practice Experience in planning for and delivering regulatory change and transformation Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation Ability to build collaborative relationships across the business, working closely with internal customers Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved Project management knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables Ability to work with team members to develop solutions to complex problems and makes recommendations to the Programme leaders and SteerCo. No qualifications required; qualified through experience Where required the role holder will also: Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups. Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures. Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies. Develop and deliver short and the medium term objectives/actions within the ORe framework. Ensure that the ORe objectives are in line with the agreed budget, including training & expectations. Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction. Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively. Develop and enhance staff training as required. Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally. Regulatory compliance, affairs and change: Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject. Remain up to date with regulatory changes; ensure that changes are well understood and plans are PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision making skills, the ability to demonstrate sound judgement . click apply for full job details
Mar 28, 2024
Full time
Career Opportunities: Assistant Vice President, Operational Resilience Governance & MI Lead (37100) Requisition ID 37100 - Posted - London Ropemaker Place - Permanent - Worldwide Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Please visit our website for more information - NUMBER OF DIRECT REPORTS 0 MAIN PURPOSE OF THE ROLE Responsible for supporting the Team Lead with: Developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Governance and MI. Establishing collaborative relationships across MUFG Bank and MUSE, EMEA regional Offices and Tokyo Head Office using excellent interpersonal and building leadership skills, the role will influence and advise senior management to realise intended benefits. Supporting all appropriate Crisis Management incident response and training activities in London and EMEA. Ensuring adherence to HQ Tokyo and Local BCM governance activities The role will work closely with the Operational Resilience Team Lead and Programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities. The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation. KEY RESPONSIBILITIES Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include: Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels. Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations. Establish and manage the process to monitor the resilience of important business services and critical resources: Define and manage metrics to monitor resilience of IBS and critical resources; Coordinate activity to assess resilience of critical resources that support each IBS (e.g. monthly attestations); Establish and produce informative dashboard to provide reports to stakeholders and senior management Support process to assess vulnerabilities, and define and deliver remedial actions: Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience; Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure. Participate in establishing and managing the creation the Regulatory Self-Assessment: Coordinate the annual regulatory self-assessment; Coordinate internal governance and approval (incl. Board approval). Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately. Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region. Coordinate London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR; Actively supporting the Incident Management Team and Senior Management with: Timely coordinating response to all emergency incidents, Ensuring actions for staff safety as a priority. Responsible for maintaining robust CM plans and CM training activities (IMT, ET, BC Coordinators) Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives. WORK EXPERIENCE Previously employment experience in: the UK Financial sector UK Regulatory experience in Operational Resilience or Risk Management areas. Good knowledge and understanding of: UK Regulatory policy statements on Operational resilience and Third Party Risk Management. Operational Resilience Business Continuity and Disaster Recovery Crisis and Incident Management SKILLS AND EXPERIENCE Technical knowledge Good knowledge of the Operational Resilience consultation papers (Dec 2019) and Policy Statements Understanding of Operational Resilience and Business Continuity and Crisis Management tools, methodologies and best practice Experience in planning for and delivering regulatory change and transformation Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation Ability to build collaborative relationships across the business, working closely with internal customers Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved Project management knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables Ability to work with team members to develop solutions to complex problems and makes recommendations to the Programme leaders and SteerCo. No qualifications required; qualified through experience Where required the role holder will also: Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups. Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures. Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies. Develop and deliver short and the medium term objectives/actions within the ORe framework. Ensure that the ORe objectives are in line with the agreed budget, including training & expectations. Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction. Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively. Develop and enhance staff training as required. Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally. Regulatory compliance, affairs and change: Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject. Remain up to date with regulatory changes; ensure that changes are well understood and plans are PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly The ability to understand and manage the needs of a diverse and extensive group of stakeholders Strong decision making skills, the ability to demonstrate sound judgement . click apply for full job details
We are looking for an experienced and highly motivated Operations Office Administrator to join our small office team. The successful candidate will have experience within construction administration as a whole, preferably with knowledge of single ply roofing. This is a full-time office-based role. Main Duties and Responsibilities: - Providing administrative support to the contracts / operations department - Creating and managing purchase orders for materials and subcontractor works - Creating specification applications and guarantee applications - Taking phone calls - Operational material purchasing and organisation - Programme admin - Working with suppliers - ordering / specification compliance checks - Productivity performance reporting - General office admin and maintenance Skills Required: - Good knowledge and experience using Microsoft programmes including Outlook, Excel and Word - High level of accuracy and attention to detail - Neat, professional and tidy - Ability to manage a busy workload and prioritise accordingly - Outstanding customer service and communication skills - Experience within the construction industry - Knowledge of single ply roofing (desirable) - Highly organised - Good at problem solving - Pro-active and confident working independently Benefits: - Company pension - Life insurance - On-site parking - Healthcare Job Type: Full-time
Mar 28, 2024
Full time
We are looking for an experienced and highly motivated Operations Office Administrator to join our small office team. The successful candidate will have experience within construction administration as a whole, preferably with knowledge of single ply roofing. This is a full-time office-based role. Main Duties and Responsibilities: - Providing administrative support to the contracts / operations department - Creating and managing purchase orders for materials and subcontractor works - Creating specification applications and guarantee applications - Taking phone calls - Operational material purchasing and organisation - Programme admin - Working with suppliers - ordering / specification compliance checks - Productivity performance reporting - General office admin and maintenance Skills Required: - Good knowledge and experience using Microsoft programmes including Outlook, Excel and Word - High level of accuracy and attention to detail - Neat, professional and tidy - Ability to manage a busy workload and prioritise accordingly - Outstanding customer service and communication skills - Experience within the construction industry - Knowledge of single ply roofing (desirable) - Highly organised - Good at problem solving - Pro-active and confident working independently Benefits: - Company pension - Life insurance - On-site parking - Healthcare Job Type: Full-time
UK Power Networks (Operations) Ltd
Borehamwood, Hertfordshire
78755 - Customer Service Coordinator This Customer Service Coordinator will report to the Highways Assets Team Manager and will work within Network Operations based in our Borehamwood - Hybrid working office. You will be a permanent employee. You will attract a salary of 29,647 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 11th April 2024. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To provide a focal contact for Highway Assets customers who operate across the UK Power Networks footprint. The portfolio of work will include metered and unmetered connections, therefore providing one contact and single ownership of specific customers, such as such as Local Authorities, street lighting and street furniture agents, for all of their highway connection needs. You will provide quotations, receiving orders, raising MPAN numbers and co-ordinating the execution of the work programming. Principal Accountabilities: Undertake any range of projects designed to support the business efficiency of the Highway Assets Department. This may include financial, business process, regulatory or compliance activities Receive and process the customer's initial enquiry Raise, issue and manage customer's quotations Raise work packs that are fit for purpose and include utility drawings Raise and provide our customer with MPAN numbers Schedule and monitor all works into weekly programmes Manage regulatory compliance of existing Guaranteed Standards of Performance including operating or controlling the GRT reporting tool Liaise with both operatives and contractors on any site issues Report and have constant customer communication Finalise payment to contractors Invoice customers for work that is carried out Manage project cost control activities using SAP ECC and SAP CRM, liaising with Finance and other departments and customers. Prepare Customer Reports Business close work Qualifications: Knowledge of SAP, or similar financial system and ability to produce and analyse reports Both verbally and in writing and the ability to engage and present complex information to our senior managers Manage and reprioritise workload Deep understanding of regulatory requirements Good PC skills including comprehensive knowledge in use of Microsoft Office and Excel Experience being able to provide excellent customer service in dealing with both internal and external customers Experience working as a member of a team and Experience seeing through a problem Nature and Scope: The Highway Assets team deal with the management of both metered and unmetered connections end to end process. It manages all DNO street furniture connections on the highway. The Highway Assets team following EGS and Licence Conditions and the team forms part of the Highway Services and Disconnections department. The team covers all of the daily responsibilities involved in running an efficient Highways Assets business including the active procurement of all customers' needs and accurate processing through our SAP computer system. The Highway Assets team is managed by the Highway Assets Manager who reports directly to the Head of Highway Services & Disconnections, Connection Services and GE & Smart Metering. The Highway Services Coordinator will report directly to the Highway Assets Manager Important Competencies: Define and align with the companies vision A practical, hands-on, value adding individual That establish relationships A team player and develop, enthusiastic about sharing knowledge and enjoys working with others Desired Competencies: Financial awareness including: Meet monthly budgets Strategic Saving Invoicing Debt Management Use Microsoft Excel to a good standard Please Note: Candidates, who are still within a probationary period, must obtain the written approval of their manager, which must be submitted with their application. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mar 28, 2024
Full time
78755 - Customer Service Coordinator This Customer Service Coordinator will report to the Highways Assets Team Manager and will work within Network Operations based in our Borehamwood - Hybrid working office. You will be a permanent employee. You will attract a salary of 29,647 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 11th April 2024. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: To provide a focal contact for Highway Assets customers who operate across the UK Power Networks footprint. The portfolio of work will include metered and unmetered connections, therefore providing one contact and single ownership of specific customers, such as such as Local Authorities, street lighting and street furniture agents, for all of their highway connection needs. You will provide quotations, receiving orders, raising MPAN numbers and co-ordinating the execution of the work programming. Principal Accountabilities: Undertake any range of projects designed to support the business efficiency of the Highway Assets Department. This may include financial, business process, regulatory or compliance activities Receive and process the customer's initial enquiry Raise, issue and manage customer's quotations Raise work packs that are fit for purpose and include utility drawings Raise and provide our customer with MPAN numbers Schedule and monitor all works into weekly programmes Manage regulatory compliance of existing Guaranteed Standards of Performance including operating or controlling the GRT reporting tool Liaise with both operatives and contractors on any site issues Report and have constant customer communication Finalise payment to contractors Invoice customers for work that is carried out Manage project cost control activities using SAP ECC and SAP CRM, liaising with Finance and other departments and customers. Prepare Customer Reports Business close work Qualifications: Knowledge of SAP, or similar financial system and ability to produce and analyse reports Both verbally and in writing and the ability to engage and present complex information to our senior managers Manage and reprioritise workload Deep understanding of regulatory requirements Good PC skills including comprehensive knowledge in use of Microsoft Office and Excel Experience being able to provide excellent customer service in dealing with both internal and external customers Experience working as a member of a team and Experience seeing through a problem Nature and Scope: The Highway Assets team deal with the management of both metered and unmetered connections end to end process. It manages all DNO street furniture connections on the highway. The Highway Assets team following EGS and Licence Conditions and the team forms part of the Highway Services and Disconnections department. The team covers all of the daily responsibilities involved in running an efficient Highways Assets business including the active procurement of all customers' needs and accurate processing through our SAP computer system. The Highway Assets team is managed by the Highway Assets Manager who reports directly to the Head of Highway Services & Disconnections, Connection Services and GE & Smart Metering. The Highway Services Coordinator will report directly to the Highway Assets Manager Important Competencies: Define and align with the companies vision A practical, hands-on, value adding individual That establish relationships A team player and develop, enthusiastic about sharing knowledge and enjoys working with others Desired Competencies: Financial awareness including: Meet monthly budgets Strategic Saving Invoicing Debt Management Use Microsoft Excel to a good standard Please Note: Candidates, who are still within a probationary period, must obtain the written approval of their manager, which must be submitted with their application. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Key responsibilities; Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
Mar 27, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Key responsibilities; Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
World Class Defence Organisation based in Henlow, Bedfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role will be a hybrid role with 4 days a week onsite. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Contract Duration: 12 Months (initially and then ongoing thereafter) Hourly Rate: 24.55ph (Umbrella) MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for the day-to-day management of existing and future manufacturing schedules, delivering Logistics Management activities and to ensure customer programmes are met in a timely manner. The MRP Controller would typically report into a senior member of the Manufacturing Planning & Control team. Role responsibilities Responsible for the management and co-ordination of all planning related activities to deliver the Manufacturing Planning Schedule (MPS) to time, cost and quality. With the following main specific responsibilities: - Co-ordination and execution of all activities related to the planning and procurement of materials. Ensuring the timely and adequate supply of materials so manufacturing can output the Master Production Schedule (MPS). Release, manage and schedule all work in the MRP system, and ensure delivery forecasts are maintained and communicated to customers. Ensure efficient and affective material inventories in line with inventory targets whilst minimising excess waste and costs. Maintain accuracy of the MRP system by conducting regular stock checks. Work closely with the Supply Planner to communicate potential plan changes and resolve constraints in the supply chain. Identify risks related to supplied parts to the planning and control team lead for escalation within the sales and ops process. Work closely with Goods Receiving, stores and despatch (Logistic Services) to manage inventory levels, resolve queries, maintain MRP system accuracy and ensure the required paperwork is submitted for stores and despatch related transactions. Support effective non-conformance management controls. Maintain the manufacturing bill of materials and manufacturing strategy by ensuring master data is topical. Support the achievement of schedule adherence, inventory and delivery KPIs through the execution of the planning process. Skillset/experience required: Relevant experience in Manufacturing planning, Supply chain management or a related position. APICs supply chain certification desirable but not essential to the role. Experience in the use of SAP would be beneficial. Proficiency in Microsoft office and MRP systems. Good Planning and organising skills. Communication skills both verbally and in writing. Analytical and problem solving skills. Attention to detail
Mar 27, 2024
Contractor
World Class Defence Organisation based in Henlow, Bedfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role will be a hybrid role with 4 days a week onsite. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Contract Duration: 12 Months (initially and then ongoing thereafter) Hourly Rate: 24.55ph (Umbrella) MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for the day-to-day management of existing and future manufacturing schedules, delivering Logistics Management activities and to ensure customer programmes are met in a timely manner. The MRP Controller would typically report into a senior member of the Manufacturing Planning & Control team. Role responsibilities Responsible for the management and co-ordination of all planning related activities to deliver the Manufacturing Planning Schedule (MPS) to time, cost and quality. With the following main specific responsibilities: - Co-ordination and execution of all activities related to the planning and procurement of materials. Ensuring the timely and adequate supply of materials so manufacturing can output the Master Production Schedule (MPS). Release, manage and schedule all work in the MRP system, and ensure delivery forecasts are maintained and communicated to customers. Ensure efficient and affective material inventories in line with inventory targets whilst minimising excess waste and costs. Maintain accuracy of the MRP system by conducting regular stock checks. Work closely with the Supply Planner to communicate potential plan changes and resolve constraints in the supply chain. Identify risks related to supplied parts to the planning and control team lead for escalation within the sales and ops process. Work closely with Goods Receiving, stores and despatch (Logistic Services) to manage inventory levels, resolve queries, maintain MRP system accuracy and ensure the required paperwork is submitted for stores and despatch related transactions. Support effective non-conformance management controls. Maintain the manufacturing bill of materials and manufacturing strategy by ensuring master data is topical. Support the achievement of schedule adherence, inventory and delivery KPIs through the execution of the planning process. Skillset/experience required: Relevant experience in Manufacturing planning, Supply chain management or a related position. APICs supply chain certification desirable but not essential to the role. Experience in the use of SAP would be beneficial. Proficiency in Microsoft office and MRP systems. Good Planning and organising skills. Communication skills both verbally and in writing. Analytical and problem solving skills. Attention to detail
Summary £33,000 up to £41,800 per annum - This isn't making a change today. This is making an impact tomorrow. Our Branding & Packaging Department buzzes with activity all day long as one of our biggest and fastest-growing teams. You'll join an atmosphere where people thrive on the fast pace of the retail sector. You will be responsible for project managing the packaging process life cycle between buyers, suppliers, artwork production agencies, photographers, and legal consultants. With your high standards, exceptional organisational skills, and impeccable attention to detail you will play a key role in supporting the performance of your department. The ideal candidate will have a keen eye for detail, creative flair, and excellent multi-tasking & administration skills! We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Understanding and working to critical paths Managing multiple products simultaneously Coordinating between Buyers, Directors, suppliers, and Design Agencies to ensure all requirements are met Proofreading packaging artwork and the work of others within the team Briefing artwork production agencies Ad hoc administrative task Be part of one of our specialist teams (Awards, Photography, Training etc.) What you'll need Proven Project Management skills Strong communication skills with a persuasive approach Ability to work both in a team and independently Highly organised and skilled at managing their own time and workload Able to work to tight deadlines and prioritise tasks Ability to take initiative and be proactive Confident with a firm yet professional manner Possess the skills to perform administrative tasks effortlessly Solutions driven PC literate with a good working knowledge of Microsoft Word, PowerPoint and Excel German language would be advantageous but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £33,000 with the potential to earn up to £41,800 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Mar 27, 2024
Full time
Summary £33,000 up to £41,800 per annum - This isn't making a change today. This is making an impact tomorrow. Our Branding & Packaging Department buzzes with activity all day long as one of our biggest and fastest-growing teams. You'll join an atmosphere where people thrive on the fast pace of the retail sector. You will be responsible for project managing the packaging process life cycle between buyers, suppliers, artwork production agencies, photographers, and legal consultants. With your high standards, exceptional organisational skills, and impeccable attention to detail you will play a key role in supporting the performance of your department. The ideal candidate will have a keen eye for detail, creative flair, and excellent multi-tasking & administration skills! We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Understanding and working to critical paths Managing multiple products simultaneously Coordinating between Buyers, Directors, suppliers, and Design Agencies to ensure all requirements are met Proofreading packaging artwork and the work of others within the team Briefing artwork production agencies Ad hoc administrative task Be part of one of our specialist teams (Awards, Photography, Training etc.) What you'll need Proven Project Management skills Strong communication skills with a persuasive approach Ability to work both in a team and independently Highly organised and skilled at managing their own time and workload Able to work to tight deadlines and prioritise tasks Ability to take initiative and be proactive Confident with a firm yet professional manner Possess the skills to perform administrative tasks effortlessly Solutions driven PC literate with a good working knowledge of Microsoft Word, PowerPoint and Excel German language would be advantageous but not essential What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £33,000 with the potential to earn up to £41,800 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
This well-established organisation seeks a Learning and Experience / Learning and Development Coordinator to join their HR department. Reporting to a Learning and Experience Manager this exciting role will see you providing wide-ranging support and administration services. - Supporting the coordination and administration of the learning and experience initiatives - Act as the first line of contact on all L&E enquiries from the staff - Supporting the manager with projects and workforce plan - Forging strong relationships and a network with the managers across the organisation - Organise training, working with external training providers - Arranging mental and physical wellbeing activities, such as: yoga, walking groups, health eating, etc. This is a really interesting opportunity to work in a supportive environment that truly fosters growth, somewhere you can utilise your existing experience and grow for the long-term. They seek someone who is a real people person ; someone who can own this role and who genuinely wants to provide positive change for an organisation. Key words: Experience initiatives, L&D programme, wellbeing event calendar coordination, apprenticeship database management, training requests, statutory / mandatory training, committee meetings, data collation and metrics, HR operations. Candidates should have experience in a similar role, in Learning & Experience or Learning & Development, or perhaps as a Training Coordinator, or similar with transferable skills. Salary to £28,400. Monday to Friday, 37.5hr week. Good range of benefits including plenty of holiday, private health care, pension, etc. Services advertised by Dupen are those of an Agency.
Mar 27, 2024
Full time
This well-established organisation seeks a Learning and Experience / Learning and Development Coordinator to join their HR department. Reporting to a Learning and Experience Manager this exciting role will see you providing wide-ranging support and administration services. - Supporting the coordination and administration of the learning and experience initiatives - Act as the first line of contact on all L&E enquiries from the staff - Supporting the manager with projects and workforce plan - Forging strong relationships and a network with the managers across the organisation - Organise training, working with external training providers - Arranging mental and physical wellbeing activities, such as: yoga, walking groups, health eating, etc. This is a really interesting opportunity to work in a supportive environment that truly fosters growth, somewhere you can utilise your existing experience and grow for the long-term. They seek someone who is a real people person ; someone who can own this role and who genuinely wants to provide positive change for an organisation. Key words: Experience initiatives, L&D programme, wellbeing event calendar coordination, apprenticeship database management, training requests, statutory / mandatory training, committee meetings, data collation and metrics, HR operations. Candidates should have experience in a similar role, in Learning & Experience or Learning & Development, or perhaps as a Training Coordinator, or similar with transferable skills. Salary to £28,400. Monday to Friday, 37.5hr week. Good range of benefits including plenty of holiday, private health care, pension, etc. Services advertised by Dupen are those of an Agency.
National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth . The successful candidate will assist the HR team with a variety of HR related activities and projects. To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent and proactive administration and coordination to deliver key elements of the UK People Strategy. What you'll do: Monitor the HR Inbox responding to queries including re-directing and escalating to the rest of the HR team as appropriate in line with departmental SLAs. Assist in developing and signposting the People Portal for generic queries and forms Manage aspects of the new starter process, including issuing contracts and training bonds, conducting right to work checks, DBS checks and organisation of pre-employment medicals, setting up new starters on relevant HR systems and ensuring compliant personnel file created and maintained Generate HR correspondence for employee contract changes Lead and manage general HR administration processes such as maternity hampers, long service awards, benefits administration, reference requests and ad-hoc mail merges for key projects Manage aspects of the leaver process, including acknowledging resignations and retirements, and processing leavers on HR and other Systems. Coordinate destruction of electronic and paper personnel files in line with retention dates Provide information from the HR System to various stakeholders as requested Manage employee filing system ensuring all correspondence is loaded onto employee files and that all managers who have access to electronic employee files are trained on how to upload and maintain employee records in line with GDPR Work with the PA to HR Director to ensure relationships are maintained with key external suppliers in regards to raising purchase orders for supplies or services, passing invoices for processing and raising cheque requisitions Respond to Data Access Requests providing files and correspondence in a timely manner Work with the HR team in liaising with managers and employees in respect of Company policies on maternity, paternity, adoption and parental leave and ensuring all employment legislation is complied with and administration is completed in a timely manner Support annual and ad hoc HR activity including data preparation, correspondence and filing for pay reviews and Values Awards Support the wider HR team with administration for any restructure programmes or TUPE transfers Build and develop relationships with management from all locations within UK business What you'll need: Good standard of general education. Educated to degree level or equivalent desirable but not essential Previous experience in an HR environment within an organisation that recognises Trade Unions and Staff Forums is highly desirable Previous experience in a busy Administration role is essential Can demonstrate employment law knowledge and legislative requirements Excellent organisational and planning skills with the ability to manage multiple projects at one time Can demonstrate excellent interpersonal skills Must be proactive and able to work on your own initiative Must be computer literate with a good working knowledge of Microsoft Office packages Approachable and reliable with a proven track record in delivering results and continuous improvements in processes and procedures What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Mar 27, 2024
Full time
National Express are looking to recruit an experienced HR Coordinator to join the team, based at our Head Office in Digbeth . The successful candidate will assist the HR team with a variety of HR related activities and projects. To include daily maintenance of the HR Inbox, execution of transactional HR processes, resolving queries and providing excellent and proactive administration and coordination to deliver key elements of the UK People Strategy. What you'll do: Monitor the HR Inbox responding to queries including re-directing and escalating to the rest of the HR team as appropriate in line with departmental SLAs. Assist in developing and signposting the People Portal for generic queries and forms Manage aspects of the new starter process, including issuing contracts and training bonds, conducting right to work checks, DBS checks and organisation of pre-employment medicals, setting up new starters on relevant HR systems and ensuring compliant personnel file created and maintained Generate HR correspondence for employee contract changes Lead and manage general HR administration processes such as maternity hampers, long service awards, benefits administration, reference requests and ad-hoc mail merges for key projects Manage aspects of the leaver process, including acknowledging resignations and retirements, and processing leavers on HR and other Systems. Coordinate destruction of electronic and paper personnel files in line with retention dates Provide information from the HR System to various stakeholders as requested Manage employee filing system ensuring all correspondence is loaded onto employee files and that all managers who have access to electronic employee files are trained on how to upload and maintain employee records in line with GDPR Work with the PA to HR Director to ensure relationships are maintained with key external suppliers in regards to raising purchase orders for supplies or services, passing invoices for processing and raising cheque requisitions Respond to Data Access Requests providing files and correspondence in a timely manner Work with the HR team in liaising with managers and employees in respect of Company policies on maternity, paternity, adoption and parental leave and ensuring all employment legislation is complied with and administration is completed in a timely manner Support annual and ad hoc HR activity including data preparation, correspondence and filing for pay reviews and Values Awards Support the wider HR team with administration for any restructure programmes or TUPE transfers Build and develop relationships with management from all locations within UK business What you'll need: Good standard of general education. Educated to degree level or equivalent desirable but not essential Previous experience in an HR environment within an organisation that recognises Trade Unions and Staff Forums is highly desirable Previous experience in a busy Administration role is essential Can demonstrate employment law knowledge and legislative requirements Excellent organisational and planning skills with the ability to manage multiple projects at one time Can demonstrate excellent interpersonal skills Must be proactive and able to work on your own initiative Must be computer literate with a good working knowledge of Microsoft Office packages Approachable and reliable with a proven track record in delivering results and continuous improvements in processes and procedures What we offer in return for your hard work and commitment Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services Life Assurance Company pension Employee Assistance programme Private online GP service National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. There s over 250 of us at our affectionally named Bedquarters in High Wycombe, Buckinghamshire, where every dreamer makes a difference. We re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together. And together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You ll even get a guided tour when you join - that s part of our mission to get you fully bed-ucated during your induction. With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. So if you re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you. Dreams. Love your job.We re looking for a new Head of Programmes to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be responsible for overseeing the successful planning, execution, and delivery of multiple projects that are interconnected and aligned with Dream s strategic objectives Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day - 1. Programme Planning: Develop a comprehensive programme plan, including defining project goals, objectives, scope, timelines, and resource requirements. Ensure alignment with organisational strategies and goals. - 2. Stakeholder Management: Identify and engage key stakeholders, such as senior management, project sponsors, team members, and external partners. Establish effective communication channels and manage stakeholder expectations throughout the programme lifecycle. - 3. Project Coordination: Coordinate and integrate the activities of individual projects within the programme. Monitor project progress, track milestones, identify dependencies, and manage risks and issues across projects. Ensure effective resource allocation and utilisation. - 4. Budget and Financial Management: Develop and manage the programme budget, including cost estimation, budget tracking, and financial reporting. Ensure effective financial controls and compliance with organizational policies. - 5. Risk Management: Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the programme, addressing issues as they arise. Implement appropriate contingency plans to minimize impact. - 6. Quality Assurance: Establish and maintain quality standards for project deliverables. Conduct regular reviews and assessments to ensure adherence to quality requirements. Implement continuous improvement initiatives. - 7. Team Leadership: Provide leadership and guidance to the programme team, including project managers, coordinators, and other staff members. Foster a collaborative and productive work environment. Set performance expectations, provide feedback, and facilitate professional development. - 8. Reporting and Documentation: Prepare and deliver regular progress reports to senior management and stakeholders. Maintain accurate programme documentation, including project plans, status reports, change requests, and other relevant records. - 9. Change Management: Implement effective change management strategies to facilitate organizational transformation associated with the programme. Identify potential resistance to change and develop strategies to overcome it. - 10. Evaluation and Lessons Learned: Conduct post-implementation reviews and evaluations to assess programme outcomes and identify lessons learned. Incorporate feedback into future programme planning and execution.This is the type of person we re dreaming of: - In-depth understanding of programme management methods - In-depth knowledge of key performance indicators and project evaluation methods - In depth knowledge of data analysis and budgeting - Exceptional leadership and interpersonal skills - Excellent verbal and written communication skills - Ability to create and implement budgets - Proficiency in project management software - Retail sector preferable In your dream role, you ll also receive: - Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers. - Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. - Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. - Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel. - Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service. - Private medical cover for you and your family - Hybrid working: Whether you re an early bird or night owl, we trust you to work your hours responsibly to suit you!
Mar 26, 2024
Full time
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. There s over 250 of us at our affectionally named Bedquarters in High Wycombe, Buckinghamshire, where every dreamer makes a difference. We re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together. And together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You ll even get a guided tour when you join - that s part of our mission to get you fully bed-ucated during your induction. With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. So if you re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you. Dreams. Love your job.We re looking for a new Head of Programmes to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be responsible for overseeing the successful planning, execution, and delivery of multiple projects that are interconnected and aligned with Dream s strategic objectives Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day - 1. Programme Planning: Develop a comprehensive programme plan, including defining project goals, objectives, scope, timelines, and resource requirements. Ensure alignment with organisational strategies and goals. - 2. Stakeholder Management: Identify and engage key stakeholders, such as senior management, project sponsors, team members, and external partners. Establish effective communication channels and manage stakeholder expectations throughout the programme lifecycle. - 3. Project Coordination: Coordinate and integrate the activities of individual projects within the programme. Monitor project progress, track milestones, identify dependencies, and manage risks and issues across projects. Ensure effective resource allocation and utilisation. - 4. Budget and Financial Management: Develop and manage the programme budget, including cost estimation, budget tracking, and financial reporting. Ensure effective financial controls and compliance with organizational policies. - 5. Risk Management: Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the programme, addressing issues as they arise. Implement appropriate contingency plans to minimize impact. - 6. Quality Assurance: Establish and maintain quality standards for project deliverables. Conduct regular reviews and assessments to ensure adherence to quality requirements. Implement continuous improvement initiatives. - 7. Team Leadership: Provide leadership and guidance to the programme team, including project managers, coordinators, and other staff members. Foster a collaborative and productive work environment. Set performance expectations, provide feedback, and facilitate professional development. - 8. Reporting and Documentation: Prepare and deliver regular progress reports to senior management and stakeholders. Maintain accurate programme documentation, including project plans, status reports, change requests, and other relevant records. - 9. Change Management: Implement effective change management strategies to facilitate organizational transformation associated with the programme. Identify potential resistance to change and develop strategies to overcome it. - 10. Evaluation and Lessons Learned: Conduct post-implementation reviews and evaluations to assess programme outcomes and identify lessons learned. Incorporate feedback into future programme planning and execution.This is the type of person we re dreaming of: - In-depth understanding of programme management methods - In-depth knowledge of key performance indicators and project evaluation methods - In depth knowledge of data analysis and budgeting - Exceptional leadership and interpersonal skills - Excellent verbal and written communication skills - Ability to create and implement budgets - Proficiency in project management software - Retail sector preferable In your dream role, you ll also receive: - Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers. - Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. - Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. - Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel. - Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service. - Private medical cover for you and your family - Hybrid working: Whether you re an early bird or night owl, we trust you to work your hours responsibly to suit you!
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 2 What Is the Opportunity? In collaboration with the business unit leaders, Chief Underwriting Officers, Head of Product Development, the incumbent is responsible for: Management and drafting of wordings/integrity of insurance contracts. Review and development of sound technical underwriting standards, in respect of assigned Lines of Business Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Wordings Manage and undertake policy wording development and control across all lines of business ensuring TRV Wordings are robust and accurately drafted. Maintain a review of wordings ensuring that the status of outstanding wordings is known at any time and that the appropriate steps are taken to chase any overdue wordings in a timely fashion. To liaise with underwriters and brokers to ensure that slips and wordings meet pre-bind quality assurance before inception. Manage and facilitate, the amendment and drafting of policy wordings to ensure compliance with underwriters intended depth and breadth of coverage. Report wordings and documentation issues to underwriters/Manager on an exception basis so that underwriters are aware of the issues and can act accordingly. Build and maintain relationships with brokers/underwriters so that wordings and documentation issues are resolved quickly and to the satisfaction of all parties. To ensure consistency and integrity within wordings is maintained. Work with the Delegated Authority Coordinator to ensure appropriate wording of Binding/TPA Agreements themselves and accompanying Certificates. To review and advise on TSM and TICL outwards reinsurance wordings in conjunction with the purchasing underwriter and the Outwards Reinsurance Manager. Technical Manage and execute Technical projects relating to issues that impact the Company's underwriting operations including: Monitoring & reviewing corporate appetite, Policy coverage, the legal, regulatory and statutory (where relevant) environment, industry developments & claims trends. Define, develop European Underwriting positions and guidelines. Establish (or oversee) corporate underwriting appetite to ensure constancy across Europe. Emerging Issues. Identify trends and opportunities. Perform research, develop strategies and act as resource for Risk Committee and Senior Management. Liaison with US parent in respect of emerging issues, corporate underwriting stance, coverage and product development. Represent the Company at relevant industry seminars and other forums to assimilate changes that represent opportunities or threats for the Company's underwriting operations. Act as a technical reference point for underwriting business units and provide clarity, advice on technical issues. Product Development Actively participate in Product Development (both new and existing) providing technical expertise, input and guidance. For both new and existing Product Development, undertake, manage and facilitate policy wording development and control (ensuring wordings are robust, accurately drafted and maintain commonality, where appropriate). Technical Training. Assist in respect of development /provision & maintenance of Technical Training materials particularly in respect of compliance with Lloyds Market reform initiatives and respond as appropriate to claims trends, technical issues and industry requirements. Other Duties Ensure that effective recruitment, retention and succession planning is in place and that all staff training and development needs are identified, acted upon and documented. Achieving the annually agreed performance objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous exposure of London Market systems/processes beneficial. Educated to degree standard. Relevant experience gained working within the Company or Lloyds market. Relevant work experience gained within any of the following Property, Marine Classes, Aviation, Power and Utilities, Professional Risks or Personal Lines particularly Accident & Travel (from either an Underwriting or Claims perspective preferably with a legal bias). Leadership Consistently sets clear direction by defining goals and priorities. Develops a high degree of trust through demonstrated persona integrity ethics and a commitment to doing the right thing. Energises others to commit to achieving the highest standards. Consistently demonstrates ability to influence and leverage behaviour for the benefit of the company. Must have the ability to lead in a way that demonstrates passion and a sense of urgency and he/she will be capable of garnering the respect of both his/her, peers and senior leaders. The successful candidate will demonstrate the maturity, judgment, sensitivity and competence necessary to operate in a matrix organization. Skills & Abilities Strong attention to detail & accuracy, coupled with excellent analytical & problem solving skills. Acts with a sense of urgency. Works effectively with all levels and can build new relationships. Effectively coaches and monitors employees at all levels. Takes responsibility for decisions and actions. Manages own work. Understands the business and responses to all related issues, concerns and problems. What is a Must Have? Experience drafting underwriting policy wordings. Experience managing projects. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 26, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 2 What Is the Opportunity? In collaboration with the business unit leaders, Chief Underwriting Officers, Head of Product Development, the incumbent is responsible for: Management and drafting of wordings/integrity of insurance contracts. Review and development of sound technical underwriting standards, in respect of assigned Lines of Business Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Wordings Manage and undertake policy wording development and control across all lines of business ensuring TRV Wordings are robust and accurately drafted. Maintain a review of wordings ensuring that the status of outstanding wordings is known at any time and that the appropriate steps are taken to chase any overdue wordings in a timely fashion. To liaise with underwriters and brokers to ensure that slips and wordings meet pre-bind quality assurance before inception. Manage and facilitate, the amendment and drafting of policy wordings to ensure compliance with underwriters intended depth and breadth of coverage. Report wordings and documentation issues to underwriters/Manager on an exception basis so that underwriters are aware of the issues and can act accordingly. Build and maintain relationships with brokers/underwriters so that wordings and documentation issues are resolved quickly and to the satisfaction of all parties. To ensure consistency and integrity within wordings is maintained. Work with the Delegated Authority Coordinator to ensure appropriate wording of Binding/TPA Agreements themselves and accompanying Certificates. To review and advise on TSM and TICL outwards reinsurance wordings in conjunction with the purchasing underwriter and the Outwards Reinsurance Manager. Technical Manage and execute Technical projects relating to issues that impact the Company's underwriting operations including: Monitoring & reviewing corporate appetite, Policy coverage, the legal, regulatory and statutory (where relevant) environment, industry developments & claims trends. Define, develop European Underwriting positions and guidelines. Establish (or oversee) corporate underwriting appetite to ensure constancy across Europe. Emerging Issues. Identify trends and opportunities. Perform research, develop strategies and act as resource for Risk Committee and Senior Management. Liaison with US parent in respect of emerging issues, corporate underwriting stance, coverage and product development. Represent the Company at relevant industry seminars and other forums to assimilate changes that represent opportunities or threats for the Company's underwriting operations. Act as a technical reference point for underwriting business units and provide clarity, advice on technical issues. Product Development Actively participate in Product Development (both new and existing) providing technical expertise, input and guidance. For both new and existing Product Development, undertake, manage and facilitate policy wording development and control (ensuring wordings are robust, accurately drafted and maintain commonality, where appropriate). Technical Training. Assist in respect of development /provision & maintenance of Technical Training materials particularly in respect of compliance with Lloyds Market reform initiatives and respond as appropriate to claims trends, technical issues and industry requirements. Other Duties Ensure that effective recruitment, retention and succession planning is in place and that all staff training and development needs are identified, acted upon and documented. Achieving the annually agreed performance objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous exposure of London Market systems/processes beneficial. Educated to degree standard. Relevant experience gained working within the Company or Lloyds market. Relevant work experience gained within any of the following Property, Marine Classes, Aviation, Power and Utilities, Professional Risks or Personal Lines particularly Accident & Travel (from either an Underwriting or Claims perspective preferably with a legal bias). Leadership Consistently sets clear direction by defining goals and priorities. Develops a high degree of trust through demonstrated persona integrity ethics and a commitment to doing the right thing. Energises others to commit to achieving the highest standards. Consistently demonstrates ability to influence and leverage behaviour for the benefit of the company. Must have the ability to lead in a way that demonstrates passion and a sense of urgency and he/she will be capable of garnering the respect of both his/her, peers and senior leaders. The successful candidate will demonstrate the maturity, judgment, sensitivity and competence necessary to operate in a matrix organization. Skills & Abilities Strong attention to detail & accuracy, coupled with excellent analytical & problem solving skills. Acts with a sense of urgency. Works effectively with all levels and can build new relationships. Effectively coaches and monitors employees at all levels. Takes responsibility for decisions and actions. Manages own work. Understands the business and responses to all related issues, concerns and problems. What is a Must Have? Experience drafting underwriting policy wordings. Experience managing projects. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Job Title: Sales & Contracts Manager Location: West Drayton, with regular travel required around the London area Salary: Competitive Job Type: Full Time, Permanent Working Hours: Monday to Friday 8.00am to 5.30pm (42.5 hours per week) King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement, plus transport and storage, for the public and private sectors. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre. We are a modern family business established more than 40 years ago. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages. About the Role: We are actively seeking an experienced Sales & Contracts Manager to join our busy London team within our General Cranes operations. In this role, you will be responsible for surveying projects and other work in and around the London area, negotiating sales contracts, as well as producing method statements, lift plans and risk assessments. You will be expected to provide outstanding levels of service to our existing and prospective clients. Please note this is a full-time role, normal hours of work are 08:00 to 17:30, Monday to Friday. You will be based at our West Drayton office with regular travel to client sites, therefore a Full clean driving licence is required. The ideal candidate will have the following skills, experience and qualifications: Previous experience of delivering crane solutions and projects to our clients Operational understanding of cranes, other lifting equipment and transport. Current CPCS Appointed Person (Lifting Operations) status Strong interpersonal skills allowing effective communication and organisation Sound commercial awareness and judgement and ability to prioritise according to the demands of this busy role Ability to work under pressure Computer literate Driving licence In return, we offer: Competitive salary dependent on experience Company car Flexible benefits with generous Company contribution Company pension Life assurance Generous holiday entitlement Reward and recognition incentives Retail, leisure and entertainment discount hubs Opportunities to progress and develop your career Additional Information: King Lifting is an Equal Opportunities employer. Please click on the application link below to apply, answer the questions and upload your CV. We would also encourage you include a cover letter detailing why you should be considered for this opportunity. Although this is not a mandatory request, it will help you to potentially stand out from the rest when we are reviewing the applications. Applications that do not meet the essential requirements above, will be automatically disregarded. Candidates with the experience or relevant job titles of; Construction Project Surveyor, Procurement Manager, Contracts Manager, Construction Projects, Site Surveyor, Site Surveying Manager, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Construction Contracts Officer, Tender Manager, Crane Solutions, Crane Contracts Manager, Sales Manager, Field Sales Manager, Area Sales Manager, Sales Negotiator may also be considered.
Mar 25, 2024
Full time
Job Title: Sales & Contracts Manager Location: West Drayton, with regular travel required around the London area Salary: Competitive Job Type: Full Time, Permanent Working Hours: Monday to Friday 8.00am to 5.30pm (42.5 hours per week) King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement, plus transport and storage, for the public and private sectors. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre. We are a modern family business established more than 40 years ago. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages. About the Role: We are actively seeking an experienced Sales & Contracts Manager to join our busy London team within our General Cranes operations. In this role, you will be responsible for surveying projects and other work in and around the London area, negotiating sales contracts, as well as producing method statements, lift plans and risk assessments. You will be expected to provide outstanding levels of service to our existing and prospective clients. Please note this is a full-time role, normal hours of work are 08:00 to 17:30, Monday to Friday. You will be based at our West Drayton office with regular travel to client sites, therefore a Full clean driving licence is required. The ideal candidate will have the following skills, experience and qualifications: Previous experience of delivering crane solutions and projects to our clients Operational understanding of cranes, other lifting equipment and transport. Current CPCS Appointed Person (Lifting Operations) status Strong interpersonal skills allowing effective communication and organisation Sound commercial awareness and judgement and ability to prioritise according to the demands of this busy role Ability to work under pressure Computer literate Driving licence In return, we offer: Competitive salary dependent on experience Company car Flexible benefits with generous Company contribution Company pension Life assurance Generous holiday entitlement Reward and recognition incentives Retail, leisure and entertainment discount hubs Opportunities to progress and develop your career Additional Information: King Lifting is an Equal Opportunities employer. Please click on the application link below to apply, answer the questions and upload your CV. We would also encourage you include a cover letter detailing why you should be considered for this opportunity. Although this is not a mandatory request, it will help you to potentially stand out from the rest when we are reviewing the applications. Applications that do not meet the essential requirements above, will be automatically disregarded. Candidates with the experience or relevant job titles of; Construction Project Surveyor, Procurement Manager, Contracts Manager, Construction Projects, Site Surveyor, Site Surveying Manager, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Construction Contracts Officer, Tender Manager, Crane Solutions, Crane Contracts Manager, Sales Manager, Field Sales Manager, Area Sales Manager, Sales Negotiator may also be considered.
Our client is a highly prestigious professional membership body based in Essex - they are currently seeking an organised and enthusiastic Events Coordinator to join their team. The Events Coordinator will work across a portfolio of events including conferences, workshops, seminars, and training courses both in person and virtual across Europe. This role will be crucial in ensuring events are executed to a high standard, within budget and on time with responsibility for a wide range of tasks including: venue selection; managing stakeholder and supplier relationships; on-site event set up; putting programmes together and scheduling panels. The successful candidate will have proven experience in running successful events with strong project management skills, exceptional attention to detail and the ability to juggle a number of tasks at once. Superb communication skills are a must as well as strong customer service skills. Any knowledge of working on professional or academic events would be an advantage in applying for this role. For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills. Closing Date: Early applications may be prioritised. Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.
Mar 25, 2024
Full time
Our client is a highly prestigious professional membership body based in Essex - they are currently seeking an organised and enthusiastic Events Coordinator to join their team. The Events Coordinator will work across a portfolio of events including conferences, workshops, seminars, and training courses both in person and virtual across Europe. This role will be crucial in ensuring events are executed to a high standard, within budget and on time with responsibility for a wide range of tasks including: venue selection; managing stakeholder and supplier relationships; on-site event set up; putting programmes together and scheduling panels. The successful candidate will have proven experience in running successful events with strong project management skills, exceptional attention to detail and the ability to juggle a number of tasks at once. Superb communication skills are a must as well as strong customer service skills. Any knowledge of working on professional or academic events would be an advantage in applying for this role. For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills. Closing Date: Early applications may be prioritised. Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.
Royal Air Force Central Fund
Marlow, Buckinghamshire
Organisation: Royal Air Force Central Fund Job title : Grants Coordinator Location : Hybrid - working from home with occasional travel to the Fund's offices in Buckinghamshire and various RAF Stations Hours : Part-time, 16-20 hours per week, weekdays Potential to increase hours to full-time to include support to the Marketing department Salary: £25,000-£30,000 pro-rata plus benefits ( generous annual leave allowance, contributable pension, death in service, private health insurance, gym membership and other health & wellbeing benefits) About the RAF Central Fund: We support the RAF through our grants, programmes, partnerships and properties to ensure personnel can access sports and physical activities at all levels.We deliver integral support to military personnel, RAF Stations and RAF Sport Associations - ultimately, we think everyone regardless of their role, rank, physical ability or competing level should have access to sports facilities, equipment and training. About the role: We are looking for an organised and constructive coordinator to join the Fund's Grant department. Our grant programmes are designed to support as many military personnel as possible to achieve their full potential through sport and physical activities. The Grant Coordinator will support the Grants & Programmes Manager to administer and coordinate the running of the Fund's grant programmes to ensure the efficient and transparent distribution of its charitable funding. The selected candidate will enjoy a hybrid working environment, based at home with occasional visits to the Fund's office near Marlow, Buckinghamshire and RAF stations. Key responsibilities : Provide prospective grant applicants with guidance, bid development and business planning advice. Support with research projects with regards to beneficiary groups. Work with external specialist resources as required and review new grant opportunities. Ensure the assessment and processing of grant applications and all the associated activities which may occur both pre and post-awards are effective. Collate and present applications at internal and external Grant Committee meetings, ensuring that recommendations to the Grants Committee and Trustees are in line with policies. Assist in the development and maintenance of systems to allow the charity to assess the impact and effectiveness of grants. Support the Marketing & Communications team by providing grant content to support the Communications Strategy. Support the Grants & Programmes Manager in the organisation of fundraising activities for the charity. Collate accurate data for grants reporting. Other duties as may be reasonably required. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments in the charity. About you: You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You want to work in a job that makes serving RAF personnel feel supported and invested in through sport and physical activities. You don't need extensive experience in grant making, but you are committed to the benefits of keeping active. You are an optimiser. You look for solutions and think creatively to overcome challenges. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. Knowledge, experience and skills: Ability to gather information, summarise and present to varying audiences. Experience of building solid relationships internally and externally quickly and effectively. A commitment to equality, diversity and inclusion and anti-discriminatory practices. The ability to learn fast and work flexibly. Excellent communication, relationship and organisational skills. Additional information: It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, religion or belief, race, sexual orientation, transgender status or social economic background.
Mar 25, 2024
Full time
Organisation: Royal Air Force Central Fund Job title : Grants Coordinator Location : Hybrid - working from home with occasional travel to the Fund's offices in Buckinghamshire and various RAF Stations Hours : Part-time, 16-20 hours per week, weekdays Potential to increase hours to full-time to include support to the Marketing department Salary: £25,000-£30,000 pro-rata plus benefits ( generous annual leave allowance, contributable pension, death in service, private health insurance, gym membership and other health & wellbeing benefits) About the RAF Central Fund: We support the RAF through our grants, programmes, partnerships and properties to ensure personnel can access sports and physical activities at all levels.We deliver integral support to military personnel, RAF Stations and RAF Sport Associations - ultimately, we think everyone regardless of their role, rank, physical ability or competing level should have access to sports facilities, equipment and training. About the role: We are looking for an organised and constructive coordinator to join the Fund's Grant department. Our grant programmes are designed to support as many military personnel as possible to achieve their full potential through sport and physical activities. The Grant Coordinator will support the Grants & Programmes Manager to administer and coordinate the running of the Fund's grant programmes to ensure the efficient and transparent distribution of its charitable funding. The selected candidate will enjoy a hybrid working environment, based at home with occasional visits to the Fund's office near Marlow, Buckinghamshire and RAF stations. Key responsibilities : Provide prospective grant applicants with guidance, bid development and business planning advice. Support with research projects with regards to beneficiary groups. Work with external specialist resources as required and review new grant opportunities. Ensure the assessment and processing of grant applications and all the associated activities which may occur both pre and post-awards are effective. Collate and present applications at internal and external Grant Committee meetings, ensuring that recommendations to the Grants Committee and Trustees are in line with policies. Assist in the development and maintenance of systems to allow the charity to assess the impact and effectiveness of grants. Support the Marketing & Communications team by providing grant content to support the Communications Strategy. Support the Grants & Programmes Manager in the organisation of fundraising activities for the charity. Collate accurate data for grants reporting. Other duties as may be reasonably required. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments in the charity. About you: You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You want to work in a job that makes serving RAF personnel feel supported and invested in through sport and physical activities. You don't need extensive experience in grant making, but you are committed to the benefits of keeping active. You are an optimiser. You look for solutions and think creatively to overcome challenges. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. Knowledge, experience and skills: Ability to gather information, summarise and present to varying audiences. Experience of building solid relationships internally and externally quickly and effectively. A commitment to equality, diversity and inclusion and anti-discriminatory practices. The ability to learn fast and work flexibly. Excellent communication, relationship and organisational skills. Additional information: It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, religion or belief, race, sexual orientation, transgender status or social economic background.
PwC is one of the world's leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Audit, Risk, Tax, Consulting and Acquisitions. We are innovative and driven to deliver to our clients while meeting our purpose of building trust in society and solving important problems. We strive to be a great place to work for our employees and offer career defining and development opportunities across all our teams. A career in the People function will provide you with the opportunity to work in partnership with key stakeholders to develop, drive and execute the people strategy, to continuously enhance the employee experience and business performance. Learning Experience (within People Solutions): aiming to provide our learners with the best possible learning experience, the team is responsible for ensuring that our learning programmes are delivered effectively, from strategy through to implementation and evaluation. Made up of Course Managers, Course Executives and Training Coordinators, the team lead on the overall project, risk, financial and commercial management of our programmes. Key responsibilities include managing all logistical elements of our programmes, including but not limited to: planning, scheduling and managing our programmes; sourcing suppliers and venues; building curriculums onto our learner management system; managing supplier relationships; and evaluating and reporting on our programmes. The role: The Course Executive (L&D Implementation Coordinator) sits within our Learning Experience team and works with the team managers, to actively drive delivery of implementations activities of L&D programmes. They have responsibility for converting programme designs into an implementation plan, and are accountable for the overall event management of L&D programmes, working in partnership with Course Managers and other key stakeholders across L&D and the business. Key accountabilities: Provide expert advice on logistics, and effective use and presentation of learning on our learning management system (LMS) Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money) Source suitable tutors/facilitators/ key speakers where applicable Ensure joining instructions (or other communications) are written accurately Work with external supplier management to ensure that contracts are in place and rates are negotiated (where applicable) Operate as primary link into our HR delivery centre to drive execution of administrative tasks and respond to queries Ensure operations are standardised and simplified wherever possible Ensure adequate processes are in place to match supply and demand for the programmes in line with the budget (including proactively monitoring and managing managing pathways, audience capacity, pipelines/waitlists) Maintain accurate records of programme participation (including for internal and external audit purposes) Produce operational and evaluation reports for analysis Work comfortably as part of a virtual team and develop/maintain effective business and peer relationships Support the Course Manager with any ad-hoc tasks as necessary Essential skills and experience: Excellent project management, time & organisational skills Good numerical and analytical skills with an intermediate knowledge of excel Goal orientated - maintaining focus on agreed objectives and deliverable Commercially orientated - keeping commercial aspects continually in mind when taking actions or making decisions Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team Ability to manage and prioritise projects and work to deadlines Ability to build and maintain good relationships Ability to communicate confidently and effectively, both in written and verbal form Effectively use online collaboration tools (e.g. intranet, online meetings and Positive, can do attitude, particularly when dealing with ambiguity. Work flexibly and collaboratively with your immediate and wider L&D team Have a flexible approach to hybrid working with some UK travel and overnight stays required (with advanced notice)
Mar 25, 2024
Full time
PwC is one of the world's leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Audit, Risk, Tax, Consulting and Acquisitions. We are innovative and driven to deliver to our clients while meeting our purpose of building trust in society and solving important problems. We strive to be a great place to work for our employees and offer career defining and development opportunities across all our teams. A career in the People function will provide you with the opportunity to work in partnership with key stakeholders to develop, drive and execute the people strategy, to continuously enhance the employee experience and business performance. Learning Experience (within People Solutions): aiming to provide our learners with the best possible learning experience, the team is responsible for ensuring that our learning programmes are delivered effectively, from strategy through to implementation and evaluation. Made up of Course Managers, Course Executives and Training Coordinators, the team lead on the overall project, risk, financial and commercial management of our programmes. Key responsibilities include managing all logistical elements of our programmes, including but not limited to: planning, scheduling and managing our programmes; sourcing suppliers and venues; building curriculums onto our learner management system; managing supplier relationships; and evaluating and reporting on our programmes. The role: The Course Executive (L&D Implementation Coordinator) sits within our Learning Experience team and works with the team managers, to actively drive delivery of implementations activities of L&D programmes. They have responsibility for converting programme designs into an implementation plan, and are accountable for the overall event management of L&D programmes, working in partnership with Course Managers and other key stakeholders across L&D and the business. Key accountabilities: Provide expert advice on logistics, and effective use and presentation of learning on our learning management system (LMS) Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money) Source suitable tutors/facilitators/ key speakers where applicable Ensure joining instructions (or other communications) are written accurately Work with external supplier management to ensure that contracts are in place and rates are negotiated (where applicable) Operate as primary link into our HR delivery centre to drive execution of administrative tasks and respond to queries Ensure operations are standardised and simplified wherever possible Ensure adequate processes are in place to match supply and demand for the programmes in line with the budget (including proactively monitoring and managing managing pathways, audience capacity, pipelines/waitlists) Maintain accurate records of programme participation (including for internal and external audit purposes) Produce operational and evaluation reports for analysis Work comfortably as part of a virtual team and develop/maintain effective business and peer relationships Support the Course Manager with any ad-hoc tasks as necessary Essential skills and experience: Excellent project management, time & organisational skills Good numerical and analytical skills with an intermediate knowledge of excel Goal orientated - maintaining focus on agreed objectives and deliverable Commercially orientated - keeping commercial aspects continually in mind when taking actions or making decisions Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team Ability to manage and prioritise projects and work to deadlines Ability to build and maintain good relationships Ability to communicate confidently and effectively, both in written and verbal form Effectively use online collaboration tools (e.g. intranet, online meetings and Positive, can do attitude, particularly when dealing with ambiguity. Work flexibly and collaboratively with your immediate and wider L&D team Have a flexible approach to hybrid working with some UK travel and overnight stays required (with advanced notice)
Role: Project Coordinator Location: Exeter Salary: up to £32,000 We are currently looking for a Project Coordinator to work with our client in Exeter. The ideal candidate will assist the Lifecycle Projects Manager in the delivery of projects and will play a crucial role in maintaining and organising financial administrative documentation. Key Responsibilities: Collaborate closely with the Lifecycle Manager to ensure successful delivery of all lifecycle and variation projects across contracts. Liaise with contractors and suppliers to survey works and obtain quotes meeting project requirements. Assist in managing lifecycle and variation works according to contracted documents and timelines, ensuring compliance with health and safety standards. Support project administration and finances from inception to completion, adhering to contract requirements. Skills and Qualifications: Previous experience within FM/construction projects Excellent IT skills and customer service skills Benefits: 24 days annual leave Life Assurance Employee Assistance Programme, Retail Discounts and many more This is a fantastic opportunity to join a secure, leading FM company. Please apply or call Enrica at 300 North (url removed) - (phone number removed).
Mar 23, 2024
Full time
Role: Project Coordinator Location: Exeter Salary: up to £32,000 We are currently looking for a Project Coordinator to work with our client in Exeter. The ideal candidate will assist the Lifecycle Projects Manager in the delivery of projects and will play a crucial role in maintaining and organising financial administrative documentation. Key Responsibilities: Collaborate closely with the Lifecycle Manager to ensure successful delivery of all lifecycle and variation projects across contracts. Liaise with contractors and suppliers to survey works and obtain quotes meeting project requirements. Assist in managing lifecycle and variation works according to contracted documents and timelines, ensuring compliance with health and safety standards. Support project administration and finances from inception to completion, adhering to contract requirements. Skills and Qualifications: Previous experience within FM/construction projects Excellent IT skills and customer service skills Benefits: 24 days annual leave Life Assurance Employee Assistance Programme, Retail Discounts and many more This is a fantastic opportunity to join a secure, leading FM company. Please apply or call Enrica at 300 North (url removed) - (phone number removed).
Job Title : Corporate Partnerships Manager Salary : £39,729 per annum Location: Bristol or Home-based, with a presence in Bristol when required Job Type: Full Time, 12-month Fixed Term Contract (maternity leave cover) Working Hours: 35 hours per week Closing Date: 15th April 2024 About Us: Together for Short Lives is the UK children's palliative care charity. We work to make sure the 99,000 seriously ill children and their families can make the most of every moment they have together - whether that's for years, months or only hours. We work with families and the brilliant people and services that support them - in hospitals, in children's hospices and in the community - to ensure that children and families get the support they need. About the Role: We are seeking a Corporate Partnerships Manager to join our Fundraising team, managing and delivering partnerships with high-profile companies that raise vital funds for our work. The portfolio is a mix of long-term, established partnerships; and a new 7-figure 3-year partnership that the postholder will be instrumental in setting up. This role is a great opportunity for someone with experience of account management in corporate fundraising to work with household name brands on award winning accounts, and to be responsible for shaping and delivering our next multi-year partnership. Key Duties and Responsibilities: Provide exceptional account management to a select group of strategically important corporate partners Maximise planned income from these partners, exploiting their full fundraising potential and retaining accounts Generate new income streams within partnerships, working proactively to grow these key relationships Support the Fundraising Executive to develop implement a focused calendar of fundraising events specifically for corporate partners About You: Proven experience in corporate partnerships, CSR, or related fields Exceptional communication, negotiation, and relationship management skills Tenacious, creative and innovative, experience of leading projects across complex organisations and teams Willingness to travel across the UK as needed Benefits: We offer a great reward package, which includes: Generous annual leave entitlement Pension scheme Life insurance Staff assistance programme Additional Information: We regret that at this stage we can only consider candidates who have the right to work in the UK. Please note this role can be home-based or based out of Together for Short Lives' Bristol office. In either case, it will require regular travel to partners' offices and sites across the UK, as well as to Bristol. We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. Successful applicants will be invited to attend an interview, in person, in our Bristol Office w/c Monday 22nd April. Reasonable travel costs will be reimbursed. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Corporate Services Manager, Head of Corporate Services, Organisational Development, Account Manager, Corporate Account Manager, Corporate Services Coordinator, Commercial, Programme Management, Project Management, Corporate Management, Fundraising, Fundraising Manager, Marketing, Stakeholder Engagement, Charity Communications, Communications, Business Management and Corporate Relations may also be considered for this role.
Mar 23, 2024
Full time
Job Title : Corporate Partnerships Manager Salary : £39,729 per annum Location: Bristol or Home-based, with a presence in Bristol when required Job Type: Full Time, 12-month Fixed Term Contract (maternity leave cover) Working Hours: 35 hours per week Closing Date: 15th April 2024 About Us: Together for Short Lives is the UK children's palliative care charity. We work to make sure the 99,000 seriously ill children and their families can make the most of every moment they have together - whether that's for years, months or only hours. We work with families and the brilliant people and services that support them - in hospitals, in children's hospices and in the community - to ensure that children and families get the support they need. About the Role: We are seeking a Corporate Partnerships Manager to join our Fundraising team, managing and delivering partnerships with high-profile companies that raise vital funds for our work. The portfolio is a mix of long-term, established partnerships; and a new 7-figure 3-year partnership that the postholder will be instrumental in setting up. This role is a great opportunity for someone with experience of account management in corporate fundraising to work with household name brands on award winning accounts, and to be responsible for shaping and delivering our next multi-year partnership. Key Duties and Responsibilities: Provide exceptional account management to a select group of strategically important corporate partners Maximise planned income from these partners, exploiting their full fundraising potential and retaining accounts Generate new income streams within partnerships, working proactively to grow these key relationships Support the Fundraising Executive to develop implement a focused calendar of fundraising events specifically for corporate partners About You: Proven experience in corporate partnerships, CSR, or related fields Exceptional communication, negotiation, and relationship management skills Tenacious, creative and innovative, experience of leading projects across complex organisations and teams Willingness to travel across the UK as needed Benefits: We offer a great reward package, which includes: Generous annual leave entitlement Pension scheme Life insurance Staff assistance programme Additional Information: We regret that at this stage we can only consider candidates who have the right to work in the UK. Please note this role can be home-based or based out of Together for Short Lives' Bristol office. In either case, it will require regular travel to partners' offices and sites across the UK, as well as to Bristol. We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. Successful applicants will be invited to attend an interview, in person, in our Bristol Office w/c Monday 22nd April. Reasonable travel costs will be reimbursed. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Corporate Services Manager, Head of Corporate Services, Organisational Development, Account Manager, Corporate Account Manager, Corporate Services Coordinator, Commercial, Programme Management, Project Management, Corporate Management, Fundraising, Fundraising Manager, Marketing, Stakeholder Engagement, Charity Communications, Communications, Business Management and Corporate Relations may also be considered for this role.
Department overview:& The AMTA Aftersales Team is responsible for the management and delivery of all Aftersales activity within North and South America in collaboration with our Retail Network. This includes delivering on Customer experience, AML strategic and operational business plan objectives as well as supporting network profitability Job Purpose: To be a single point of contact for UHNWI with regards to managing and developing client and dealer contact strategies including managing any customer complaint cases. To proactively develop, document, embed, enable and support/coordinate delivery of the processes which provide an end-to-end aftersales and ownership experience for Hyper Car customers, including, specifications, service, repair strategy and roadside assistance etc. In addition, coordinate the supporting activities, such as repair manuals, special tooling etc. and vehicle servicing, including vehicle transport and logistics. Key areas of focus will also be to act as the interface between AML and the customers with regard to service work and to sell accessories, servicing and 'Hyper Car experiences' to customers as well as to support the customer when warranty work is required, In addition to performing these tasks, the employee is expected to take an active role improving the offering to customers through processes such as benchmarking and process standardization. Key Duties and Responsibilities:& Benchmark competitor Hyper Car customer experience processes. Supporting the AMTA VIP Sales functions, such as specification submission, liaising directly with clients and dealer representatives to support the customer experience and internal deliverables. Develop, propose and implement effective vehicle service and repair solutions considering the management of customers and utilizing the Hyper Car service hubs. Document and embed the processes which deliver an end-to-end aftersales customer experience. Develop a process of continuous improvement concerning the roadside assistance strategy and documented vehicle recovery methods. Continued assessment of service and added value opportunities, which contribute towards customer satisfaction and revenue generation. Maintain an up to date working knowledge of the company's systems, products, components, manufacturing methods and techniques, essential for discussions with suppliers, partners, and customers. Manage projects relating to roadside assistance, roadside event car hire, customer journey development, service plans and customer satisfaction programmes etc. Manage US customer contact to strategy for servicing, including but not limited to agreeing an negotiating pricing, arranging car collection and return, communicating service work completed on a car. Manage US customers in the event that their car has a malfunction, including liaising with the Aftersales technical team (who will use telemetry to monitor cars in service) and when necessary Aston Martins support partners. Coach and train US customers where they have issues due to lack of experience / familiarity with their Hyper Car vehicle. Act as aftersales business manager with dealers, driving the highest level of technical competence. Experience and Qualifications:& Capability to interface at all levels, cross functionally. Capable of being client facing with UHNWI. Experience of developing and documenting policies & processes. Understanding the relationship between Owner, Dealer and Manufacturer with a full understanding of the Aftersales functions. An appreciation of vehicle servicing / repair techniques and the feasibility to conduct repairs within differing environments. IT literate - understanding of MS Office applications. Excellent verbal & written communication skills. Able to construct a financially viable business case based on sound logic. Extensive automotive and sales / after sales experience Excellent knowledge of VIP customer service / After Sales processes Excellent communicator High level of technical understanding around hyper cars Strong understanding of Aftersales processes Bachelor's or master's degree, or technical education Experience of working within an automotive dealer environment (aftersales). A basic technical knowledge/understanding of automotive manufacturing processes and vehicle operation Behaviors:& A high level of collaboration across functions and levels both within AML and with external partners / suppliers. Able to place themselves in the shoes of the customer, balancing commercial opportunity with customer needs. Clear, concise, and transparent communication skills, both written and oral. Committed to deliver on customer promises, both internal and external. Confident to challenge the way we do things, looking for opportunities to develop, adapt or Improve company processes or the way we do things. A good level of strategic thinking and planning. technical understanding, very good communication skills, negotiation skills, knowledge of human nature, Aftermarket understanding Act as sole contact for customers and dealers Customer Focus - the definition of customer for this role is very varied and the post holder will need to have the ability to constructively interact with them all Salary:& $120k - $130k Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
Mar 23, 2024
Full time
Department overview:& The AMTA Aftersales Team is responsible for the management and delivery of all Aftersales activity within North and South America in collaboration with our Retail Network. This includes delivering on Customer experience, AML strategic and operational business plan objectives as well as supporting network profitability Job Purpose: To be a single point of contact for UHNWI with regards to managing and developing client and dealer contact strategies including managing any customer complaint cases. To proactively develop, document, embed, enable and support/coordinate delivery of the processes which provide an end-to-end aftersales and ownership experience for Hyper Car customers, including, specifications, service, repair strategy and roadside assistance etc. In addition, coordinate the supporting activities, such as repair manuals, special tooling etc. and vehicle servicing, including vehicle transport and logistics. Key areas of focus will also be to act as the interface between AML and the customers with regard to service work and to sell accessories, servicing and 'Hyper Car experiences' to customers as well as to support the customer when warranty work is required, In addition to performing these tasks, the employee is expected to take an active role improving the offering to customers through processes such as benchmarking and process standardization. Key Duties and Responsibilities:& Benchmark competitor Hyper Car customer experience processes. Supporting the AMTA VIP Sales functions, such as specification submission, liaising directly with clients and dealer representatives to support the customer experience and internal deliverables. Develop, propose and implement effective vehicle service and repair solutions considering the management of customers and utilizing the Hyper Car service hubs. Document and embed the processes which deliver an end-to-end aftersales customer experience. Develop a process of continuous improvement concerning the roadside assistance strategy and documented vehicle recovery methods. Continued assessment of service and added value opportunities, which contribute towards customer satisfaction and revenue generation. Maintain an up to date working knowledge of the company's systems, products, components, manufacturing methods and techniques, essential for discussions with suppliers, partners, and customers. Manage projects relating to roadside assistance, roadside event car hire, customer journey development, service plans and customer satisfaction programmes etc. Manage US customer contact to strategy for servicing, including but not limited to agreeing an negotiating pricing, arranging car collection and return, communicating service work completed on a car. Manage US customers in the event that their car has a malfunction, including liaising with the Aftersales technical team (who will use telemetry to monitor cars in service) and when necessary Aston Martins support partners. Coach and train US customers where they have issues due to lack of experience / familiarity with their Hyper Car vehicle. Act as aftersales business manager with dealers, driving the highest level of technical competence. Experience and Qualifications:& Capability to interface at all levels, cross functionally. Capable of being client facing with UHNWI. Experience of developing and documenting policies & processes. Understanding the relationship between Owner, Dealer and Manufacturer with a full understanding of the Aftersales functions. An appreciation of vehicle servicing / repair techniques and the feasibility to conduct repairs within differing environments. IT literate - understanding of MS Office applications. Excellent verbal & written communication skills. Able to construct a financially viable business case based on sound logic. Extensive automotive and sales / after sales experience Excellent knowledge of VIP customer service / After Sales processes Excellent communicator High level of technical understanding around hyper cars Strong understanding of Aftersales processes Bachelor's or master's degree, or technical education Experience of working within an automotive dealer environment (aftersales). A basic technical knowledge/understanding of automotive manufacturing processes and vehicle operation Behaviors:& A high level of collaboration across functions and levels both within AML and with external partners / suppliers. Able to place themselves in the shoes of the customer, balancing commercial opportunity with customer needs. Clear, concise, and transparent communication skills, both written and oral. Committed to deliver on customer promises, both internal and external. Confident to challenge the way we do things, looking for opportunities to develop, adapt or Improve company processes or the way we do things. A good level of strategic thinking and planning. technical understanding, very good communication skills, negotiation skills, knowledge of human nature, Aftermarket understanding Act as sole contact for customers and dealers Customer Focus - the definition of customer for this role is very varied and the post holder will need to have the ability to constructively interact with them all Salary:& $120k - $130k Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.