The Opportunity: Hire Controller Contract: Permanent Salary: £25,000 - £26,000 Location: Gwynedd Forklifts - Conwy Depot (Office Based) Gwynedd Forklifts sell, hire, service and repair forklift trucks to the North Wales region and now growing to a multi-site operation with bases in Conwy, North Wales and Oswestry in Shropshire; Gwynedd Forklifts are the biggest material handling and powered access company in Wales. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Setup of Hire agreements and allocation of equipment, ensuring that all internal processes are followed. Liaise with the workshop to arrange for Pre Hire Inspections on equipment Planning delivery and collection of Equipment Ensuring that Yard Operative has equipment for ready for hire prior to leaving site for delivery to customer. Accurately raise hire Contracts ensuring the correct on Hire/Off Hire dates are input into syrinx system Working to Targets set out by hire manager Communicating customers concerns in a professional manner What will help you to excel in this role: Telesales and outbound calling experience Commercial awareness around hire rates/ periods Generating and managing leads for the sales team Experience in customer relations Commerical awareness around hire rates Excellent communication skills Ability to work under pressure and deadlines What you can expect from us: Salary - £25,000 - £26,000 Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Apr 19, 2024
Full time
The Opportunity: Hire Controller Contract: Permanent Salary: £25,000 - £26,000 Location: Gwynedd Forklifts - Conwy Depot (Office Based) Gwynedd Forklifts sell, hire, service and repair forklift trucks to the North Wales region and now growing to a multi-site operation with bases in Conwy, North Wales and Oswestry in Shropshire; Gwynedd Forklifts are the biggest material handling and powered access company in Wales. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Setup of Hire agreements and allocation of equipment, ensuring that all internal processes are followed. Liaise with the workshop to arrange for Pre Hire Inspections on equipment Planning delivery and collection of Equipment Ensuring that Yard Operative has equipment for ready for hire prior to leaving site for delivery to customer. Accurately raise hire Contracts ensuring the correct on Hire/Off Hire dates are input into syrinx system Working to Targets set out by hire manager Communicating customers concerns in a professional manner What will help you to excel in this role: Telesales and outbound calling experience Commercial awareness around hire rates/ periods Generating and managing leads for the sales team Experience in customer relations Commerical awareness around hire rates Excellent communication skills Ability to work under pressure and deadlines What you can expect from us: Salary - £25,000 - £26,000 Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Apr 19, 2024
Full time
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Vehicle Technicians, Would you like 25 days holiday a year PLUS Bank Holidays? Enjoy a fantastic Basic salary, bonus, and benefits package? Receive ongoing training and regular salary increases? Would you also like a £2000 joining bonus? Working on behalf of one of our valued clients based in the Barnsley area,The Recruitment Solution have an opening for an experienced Technician/Mechanic. This is a fantastic opportunity, you will get the chance to inspect, service, repair, and test some of the most advanced vehicles on the road and you will also be working for one of the TOP 25 Sunday Times Best Big Companies to Work For . Our clients, have many sites across the UK and their aim is to grow and retain the best people and this means that they invest in their employees. From personal development plans and e-learning to internal and external courses, they will give you the training you want, to grow with them with your own training plan. Vehicle Technician Benefits: • Industry leading package bonus scheme with uncapped earnings and an upsell bonus • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Technician Requirements: • Fully qualified - City & Guilds or NVQ equivalent in Vehicle Maintenance • Full valid driving licence held for a minimum of 6 months • Evidence of 'Right to Work in the UK' • Ability to manage processes, administration, and paperwork • Must possess own tools. Our client is happy to discuss options of flexible working. They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you. This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this vacancy you can email (url removed) or why not call Daniel at the office (phone number removed) or directly today on (phone number removed). If you are looking for a fantastic opportunity and would like to join this highly successful motor company, then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 18, 2024
Full time
Vehicle Technicians, Would you like 25 days holiday a year PLUS Bank Holidays? Enjoy a fantastic Basic salary, bonus, and benefits package? Receive ongoing training and regular salary increases? Would you also like a £2000 joining bonus? Working on behalf of one of our valued clients based in the Barnsley area,The Recruitment Solution have an opening for an experienced Technician/Mechanic. This is a fantastic opportunity, you will get the chance to inspect, service, repair, and test some of the most advanced vehicles on the road and you will also be working for one of the TOP 25 Sunday Times Best Big Companies to Work For . Our clients, have many sites across the UK and their aim is to grow and retain the best people and this means that they invest in their employees. From personal development plans and e-learning to internal and external courses, they will give you the training you want, to grow with them with your own training plan. Vehicle Technician Benefits: • Industry leading package bonus scheme with uncapped earnings and an upsell bonus • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Technician Requirements: • Fully qualified - City & Guilds or NVQ equivalent in Vehicle Maintenance • Full valid driving licence held for a minimum of 6 months • Evidence of 'Right to Work in the UK' • Ability to manage processes, administration, and paperwork • Must possess own tools. Our client is happy to discuss options of flexible working. They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you. This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this vacancy you can email (url removed) or why not call Daniel at the office (phone number removed) or directly today on (phone number removed). If you are looking for a fantastic opportunity and would like to join this highly successful motor company, then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Vehicle Technicians Would you like to work in a MOBILE role Mon - Fri 8.00 am to 5.30 pm plus 1 Saturday in 4? Have 26 days a year Holiday plus Bank Holidays? Enjoy a fantastic basic salary plus bonus scheme? Receive ongoing training, working for the manufacturer? THIS IS NOT A ROADSIDE BREAKDOWN ROLE! Recognising the shift in customer expectations, our clients are looking for qualified Technicians to take up the new and exciting role of Mobile Service Technician. Working at private addresses as well as business premises you will be responsible for carrying out inspection and service routines, repairs and testing of vehicles in a professional and safe manner, in accordance with dealer and manufacturer standards. This is a great opportunity for you to enjoy the freedom and flexibility of being on the road, with the back up and all the benefits of a main dealer group, plus you will receive £2000 joining bonus! So what do we look for from you as a Mobile Service Technician? • An NVQ 3, City & Guilds or equivalent, • Service Technician experience and ideally, you'll also have some main dealership experience • An MOT testing qualification is desirable but this isn't essential. • A full valid driving licence as a minimum What is vital is that you have the attention to detail to keep standards high, and the ability to communicate with customers as required. To find out more or to apply for this vacancy you can email (url removed) or call Steve directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs Nationwide. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 18, 2024
Full time
Vehicle Technicians Would you like to work in a MOBILE role Mon - Fri 8.00 am to 5.30 pm plus 1 Saturday in 4? Have 26 days a year Holiday plus Bank Holidays? Enjoy a fantastic basic salary plus bonus scheme? Receive ongoing training, working for the manufacturer? THIS IS NOT A ROADSIDE BREAKDOWN ROLE! Recognising the shift in customer expectations, our clients are looking for qualified Technicians to take up the new and exciting role of Mobile Service Technician. Working at private addresses as well as business premises you will be responsible for carrying out inspection and service routines, repairs and testing of vehicles in a professional and safe manner, in accordance with dealer and manufacturer standards. This is a great opportunity for you to enjoy the freedom and flexibility of being on the road, with the back up and all the benefits of a main dealer group, plus you will receive £2000 joining bonus! So what do we look for from you as a Mobile Service Technician? • An NVQ 3, City & Guilds or equivalent, • Service Technician experience and ideally, you'll also have some main dealership experience • An MOT testing qualification is desirable but this isn't essential. • A full valid driving licence as a minimum What is vital is that you have the attention to detail to keep standards high, and the ability to communicate with customers as required. To find out more or to apply for this vacancy you can email (url removed) or call Steve directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs Nationwide. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
HGV Technician (Progression to Workshop Controller) Commutable from Barnstaple, Braunton, Ilfracombe, South Molton, Tiverton, Wellington, Collumpton, Crediton, Great Torrington, Bude, Holsworthy, and more £40,000 - £50,000 + Progression to Workshop Controller + Fantastic Training + Profit Bonuses + 25 Day Holiday + Birthday Off + Pension Are you from a HGV engineering or leadership position looking click apply for full job details
Apr 18, 2024
Full time
HGV Technician (Progression to Workshop Controller) Commutable from Barnstaple, Braunton, Ilfracombe, South Molton, Tiverton, Wellington, Collumpton, Crediton, Great Torrington, Bude, Holsworthy, and more £40,000 - £50,000 + Progression to Workshop Controller + Fantastic Training + Profit Bonuses + 25 Day Holiday + Birthday Off + Pension Are you from a HGV engineering or leadership position looking click apply for full job details
Sytner Tamworth are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our clients with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 25 productive technicians; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 18, 2024
Full time
Sytner Tamworth are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our clients with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 25 productive technicians; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 17, 2024
Full time
Vacancy - Customer Experience Manager Our client, one of the best employers in the North West, are looking to recruit an experienced Customer Experience Manager This role is basically the Assistant Service Manager and there's HUGE potential of progressing into the Service Manager role permanently. Would suit a Senior Service Advisor who is driven to progress their career. Your key role will be to oversee the 7 service advisors, and everything front of house, maximising profitability through reviewing retail and warranty labour hours sold. In addition to this You will assist the service advisors as and when required, effectively deal with any customer issues and complaints. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Also assist with the Service Manager with his day to day duties The main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. 1-2-1 meetings with all service advisors, compiling reports or meeting and ensure training and development is up to date. Assisting the Aftersales Manager with day to day duties. My client is looking for someone who is energetic with a great personality, driven to succeed and have aspirations to progress their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. Candidates must have the ability to work effectively in what can be a high pressurised environment, determined and proactive. Working hours/days: Monday to Friday 8am - 6pm Saturday 8:30am - 12:30pm on a rota Salary: £31k basic (This will increase) £35k OTE and is uncapped so huge potential to earn much more. Further training and development with career prospect Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
About The Role BMW Oldbury are looking for an experienced Bodyshop Estimator to join the team! As a Sytner Bodyshop Estimator, you will estimate the cost of vehicle damage, invoice for repairs and liaise with insurance engineers and suppliers. You will work closely with the Bodyshop manager and Workshop controller and ensure that customer care always comes first. Sytner Bodyshop Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience as a Bodyshop Estimator is essential, along with Audatex accreditation. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who has fantastic organisational skills and someone that can plan work efficiently, as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for BMW currently, we have the training and the facilities to help you make the next big step in your career. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 17, 2024
Full time
About The Role BMW Oldbury are looking for an experienced Bodyshop Estimator to join the team! As a Sytner Bodyshop Estimator, you will estimate the cost of vehicle damage, invoice for repairs and liaise with insurance engineers and suppliers. You will work closely with the Bodyshop manager and Workshop controller and ensure that customer care always comes first. Sytner Bodyshop Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience as a Bodyshop Estimator is essential, along with Audatex accreditation. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who has fantastic organisational skills and someone that can plan work efficiently, as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for BMW currently, we have the training and the facilities to help you make the next big step in your career. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Panel Technician On-Target Earnings of £83000 plus uncapped earning potential . In addition to the above you will receive a 9% employer contributed pension - regardless of whether you contribute into your pension or not! Other benefits associated to this role are outlined below. About us With a network of body shops that spans the length and breadth of the UK, and 90,000 accident damaged vehicles passing through our garages every year, here at DLG Auto Services, we don't do things by halves. We're bringing together sustainable, advanced tech and compassionate customer service to ensure our services stay ahead of the game. And we're doing it for the good of motorists across the UK. Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers. We know that our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important. What you'll be doing As a Panel Technician we want you to bring your previous experience, skills and knowledge to the team. You'll need to demonstrate your experience on a wide variety of vehicles, as well as working to meet our customer's needs. If you love to stay busy this role is really for you. You will work within a team of painters, panel beaters and MET fitters reporting to your workshop controller. This is a permanent onsite role. 40 or 45 hour a week contract s available What we're looking for : The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us. All roles are at the heart of our Auto Services business, and you'll need be enthusiastic, upbeat and committed to delivering the best repair service. As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety as well as in line with Audatex estimates, observing DLGAS ways of working and BS10125 procedures. Who you'll be working with We know you've heard this all before, but the culture here at D irect Line Group really is something else. We embrace our individuality - you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution , have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown - we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be - for customers, colleagues and the business. It's an indefinable " DLGness " that makes us who we are, and we'd love for you to be a part of it. What we offer in return We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension - regardless of whether you contribute into your pension or not! Income Protection - 50% of salary of five years Life assurance 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Additional optional Health and Dental insurance Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at
Apr 17, 2024
Full time
Panel Technician On-Target Earnings of £83000 plus uncapped earning potential . In addition to the above you will receive a 9% employer contributed pension - regardless of whether you contribute into your pension or not! Other benefits associated to this role are outlined below. About us With a network of body shops that spans the length and breadth of the UK, and 90,000 accident damaged vehicles passing through our garages every year, here at DLG Auto Services, we don't do things by halves. We're bringing together sustainable, advanced tech and compassionate customer service to ensure our services stay ahead of the game. And we're doing it for the good of motorists across the UK. Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers. We know that our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important. What you'll be doing As a Panel Technician we want you to bring your previous experience, skills and knowledge to the team. You'll need to demonstrate your experience on a wide variety of vehicles, as well as working to meet our customer's needs. If you love to stay busy this role is really for you. You will work within a team of painters, panel beaters and MET fitters reporting to your workshop controller. This is a permanent onsite role. 40 or 45 hour a week contract s available What we're looking for : The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us. All roles are at the heart of our Auto Services business, and you'll need be enthusiastic, upbeat and committed to delivering the best repair service. As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety as well as in line with Audatex estimates, observing DLGAS ways of working and BS10125 procedures. Who you'll be working with We know you've heard this all before, but the culture here at D irect Line Group really is something else. We embrace our individuality - you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution , have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown - we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be - for customers, colleagues and the business. It's an indefinable " DLGness " that makes us who we are, and we'd love for you to be a part of it. What we offer in return We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension - regardless of whether you contribute into your pension or not! Income Protection - 50% of salary of five years Life assurance 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Additional optional Health and Dental insurance Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at
Compliance & Workshop Controller Our Role Manage the day-to-day administration for both the Hired and owned Plant compliance. Ensuring all Plant maintenance is progressed and recorded, with a commitment to customer service and attention to detail. Roles and Responsibilities Detailed below are the post holders day to day core roles and responsibilities, please also see special conditions: Plant Hire Com. . click apply for full job details
Apr 17, 2024
Full time
Compliance & Workshop Controller Our Role Manage the day-to-day administration for both the Hired and owned Plant compliance. Ensuring all Plant maintenance is progressed and recorded, with a commitment to customer service and attention to detail. Roles and Responsibilities Detailed below are the post holders day to day core roles and responsibilities, please also see special conditions: Plant Hire Com. . click apply for full job details
CD Auto Engineering Recruitment Ltd
Westhoughton, Lancashire
HGV Workshop Controller Required Basic Salary Circa 47k Per Annum, Company Vehicle, Bonus Package, + Bens OTE 50k+ Full sick pay offered Company Vehicle Fuel Card Mobile/Laptop Pension 20 days holiday + bank holidays + Much More Unique Company Benefits Job Description: Working with the UK's BEST Engineering Companies; the exciting role of HGV Workshop Controller has become available on a permanent position. The role will involve you being based in the depot workshop assisting the Depot Workshop Manager with mangement duties. Desired Skills and Experience: You will either have experience in a senior/supervisor positions working in HGV Commecrcial sector and/or the qualifications to do so such as NVQ level 3 or equivalent & IRTEC qualified. Not essential but ideally you will have a Class 1, Class 2, 7.5 Tonne driving license as well as experience working on a variety of commercial vehicles. CD Auto Engineering Recruitment Ltd: We are a specialist engineering & technical agency working within the HGV & Bus industry. We work alongside national and multinational companies within this industry, as well as councils and commercial vehicle rental companies. We recruit for roles across the board so if you are a Trailer, HGV, PSV or commercial vehicle industry professional please get in touch. We recruit for technicians, operatives, controllers, admin staff and management. If this isn't the role for you, but you would like to hear what we have available or have a chat about your future job, please get in touch using the contact details below within "application process". Application Process: If you have the above skills and wish to be considered for this position or find out more details then please contact Calvyn Desir on (phone number removed) & submit your CV using the apply link I will endeavour to contact all applicants however, if you do not hear from me within two weeks then unfortunately you have been unsuccessful.
Apr 16, 2024
Full time
HGV Workshop Controller Required Basic Salary Circa 47k Per Annum, Company Vehicle, Bonus Package, + Bens OTE 50k+ Full sick pay offered Company Vehicle Fuel Card Mobile/Laptop Pension 20 days holiday + bank holidays + Much More Unique Company Benefits Job Description: Working with the UK's BEST Engineering Companies; the exciting role of HGV Workshop Controller has become available on a permanent position. The role will involve you being based in the depot workshop assisting the Depot Workshop Manager with mangement duties. Desired Skills and Experience: You will either have experience in a senior/supervisor positions working in HGV Commecrcial sector and/or the qualifications to do so such as NVQ level 3 or equivalent & IRTEC qualified. Not essential but ideally you will have a Class 1, Class 2, 7.5 Tonne driving license as well as experience working on a variety of commercial vehicles. CD Auto Engineering Recruitment Ltd: We are a specialist engineering & technical agency working within the HGV & Bus industry. We work alongside national and multinational companies within this industry, as well as councils and commercial vehicle rental companies. We recruit for roles across the board so if you are a Trailer, HGV, PSV or commercial vehicle industry professional please get in touch. We recruit for technicians, operatives, controllers, admin staff and management. If this isn't the role for you, but you would like to hear what we have available or have a chat about your future job, please get in touch using the contact details below within "application process". Application Process: If you have the above skills and wish to be considered for this position or find out more details then please contact Calvyn Desir on (phone number removed) & submit your CV using the apply link I will endeavour to contact all applicants however, if you do not hear from me within two weeks then unfortunately you have been unsuccessful.
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Apr 16, 2024
Full time
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
About the role Sytner BMW Worcester are looking for a bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 17 productive; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. About you Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 15, 2024
Full time
About the role Sytner BMW Worcester are looking for a bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 17 productive; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. About you Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Apr 14, 2024
Full time
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
About the role An exciting and rare opportunity has arisen to join our fantastic team at our Sytner Chigwell as a Bodyshop Controller. As Sytner Bodyshop Controller you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry. This is a sales-focused role that would suit a forward-thinking, people orientated person, and you must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 14, 2024
Full time
About the role An exciting and rare opportunity has arisen to join our fantastic team at our Sytner Chigwell as a Bodyshop Controller. As Sytner Bodyshop Controller you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry. This is a sales-focused role that would suit a forward-thinking, people orientated person, and you must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Paying up to £55,000 OTE dependent on experience, plus excellent benefits Job Summary: As the most senior colleague below the Dealerpoint Manager, the Workshop Controller's core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice / Claim closure click apply for full job details
Apr 14, 2024
Full time
Paying up to £55,000 OTE dependent on experience, plus excellent benefits Job Summary: As the most senior colleague below the Dealerpoint Manager, the Workshop Controller's core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice / Claim closure click apply for full job details
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Heathrow area. Benefits include: Industry leading package bonus scheme with uncapped earnings and an upsell bonus 25 days annual leave (plus bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Requirements•You will be responsible for meeting and greeting customers into the service reception•Booking in vehicles•Raising and closing job cards•Gaining authorisations for work to be carried out•Liaising with the workshop in regards to work in progress•Arranging courtesy cars using the one link system•Costing, invoicing, customer handovers and up-selling. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 12, 2024
Full time
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Heathrow area. Benefits include: Industry leading package bonus scheme with uncapped earnings and an upsell bonus 25 days annual leave (plus bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Requirements•You will be responsible for meeting and greeting customers into the service reception•Booking in vehicles•Raising and closing job cards•Gaining authorisations for work to be carried out•Liaising with the workshop in regards to work in progress•Arranging courtesy cars using the one link system•Costing, invoicing, customer handovers and up-selling. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Working with a new Client I am looking for a Finance Manager to join a well establish finance function based in Winsford. You will need to be a qualified Accountant and have previous experience in a manufacturing / workshop environment Reporting to the Financial Controller, you will be responsible for a team of 3 and will be ensuring the smooth running of the core accounting activities on a day- click apply for full job details
Apr 12, 2024
Full time
Working with a new Client I am looking for a Finance Manager to join a well establish finance function based in Winsford. You will need to be a qualified Accountant and have previous experience in a manufacturing / workshop environment Reporting to the Financial Controller, you will be responsible for a team of 3 and will be ensuring the smooth running of the core accounting activities on a day- click apply for full job details
About the role Are you looking for an opportunity that means that you do not need to choose between education and practical skills, a pathway that is just the start of a fantastic journey towards your future career in the automotive industry, working with one of the world's most prestigious and technologically advanced car manufacturers; then have you considered VWG Apprenticeship? Slough Audi, part of the Sytner Group, are proud to offer you the opportunity of joining us as a Bodyshop Estimator Apprentice. You will have the opportunity to work with the latest cars within the VWG Group. As a Sytner Bodyshop Estimator, you will estimate the cost of vehicle damage, invoice for repairs and liaise with insurance engineers and suppliers. You will work closely with the Bodyshop manager and Workshop controller and ensure that customer care always comes first. We can offer you a bespoke Sytner apprenticeship programme in conjunction with EMTEC College, the main focus area being Bodyshop with the addition of selection of relevant modules to give you the best basis for your career in our Dealerships On your journey, you will be supported by a Mentor whilst working in our workshops, this is in conjunction with the specific training you will receive at Nottingham College. Is this the opportunity for you, consider these questions: • Do you have a keen interest and enthusiasm for luxury vehicles, and the drive to deliver a right fix first time service to our customers? • Do you have a positive attitude, good work ethic and a willingness to learn? • Do you meet the entry requirements for an apprenticeship? • A desire to start your career journey with the largest UK Automotive Retailer group? Then we believe that an apprenticeship with us, may be the right next step for you, and we would like to hear from you, apply online and a member of the dedicated EMTECH recruitment team will provide you with any further information and explain the next stage. About You Applicants are required to have or predicted to obtain GCSE Grade A -C/ 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths One other subject Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply here
Apr 12, 2024
Full time
About the role Are you looking for an opportunity that means that you do not need to choose between education and practical skills, a pathway that is just the start of a fantastic journey towards your future career in the automotive industry, working with one of the world's most prestigious and technologically advanced car manufacturers; then have you considered VWG Apprenticeship? Slough Audi, part of the Sytner Group, are proud to offer you the opportunity of joining us as a Bodyshop Estimator Apprentice. You will have the opportunity to work with the latest cars within the VWG Group. As a Sytner Bodyshop Estimator, you will estimate the cost of vehicle damage, invoice for repairs and liaise with insurance engineers and suppliers. You will work closely with the Bodyshop manager and Workshop controller and ensure that customer care always comes first. We can offer you a bespoke Sytner apprenticeship programme in conjunction with EMTEC College, the main focus area being Bodyshop with the addition of selection of relevant modules to give you the best basis for your career in our Dealerships On your journey, you will be supported by a Mentor whilst working in our workshops, this is in conjunction with the specific training you will receive at Nottingham College. Is this the opportunity for you, consider these questions: • Do you have a keen interest and enthusiasm for luxury vehicles, and the drive to deliver a right fix first time service to our customers? • Do you have a positive attitude, good work ethic and a willingness to learn? • Do you meet the entry requirements for an apprenticeship? • A desire to start your career journey with the largest UK Automotive Retailer group? Then we believe that an apprenticeship with us, may be the right next step for you, and we would like to hear from you, apply online and a member of the dedicated EMTECH recruitment team will provide you with any further information and explain the next stage. About You Applicants are required to have or predicted to obtain GCSE Grade A -C/ 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths One other subject Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply here