Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Apr 20, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Vacancy: IT Supervisor - LNG Location: London We are delighted to be working with one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, our client explores for, develops, and produces crude oil and natural gas globally. "We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization." Job Summary Commercial IT The primary focus of the Global Liquified Natural Gas (LNG) group is to provide commercial support to our equity LNG assets and the business units which manage them, manage existing LNG sales agreements, and market any excess LNG volumes from LNG projects. The Global LNG group is also responsible for developing new markets which can support current and future equity LNG assets, as well as being responsible for optimising any other LNG assets with the portfolio. The LNG IT Supervisor will play a pivotal role in shaping and driving the IT strategy for our newly formed LNG business. While being part of a global Commercial IT team, you will work closely with stakeholders across the global LNG value chain to build and influence the current and future technology needs that will set us up for years to come, including an LNG application portfolio, data strategy, infrastructure needs, and emerging technologies that will continue to increase productivity. A major key to success will be understanding and influencing the technology needs across the full value chain, from liquefaction, shipping, regasification, all the way through the marketing of the product. Under the day to day direction of the IT Manager (Commercial & Marine) based in Houston, Texas, this position will work in a collaborative team environment co-located with business personnel on the London Commercial trade floor. Job Description Primary Role Objectives Collaborate with LNG business leaders to understand their business requirements and translate them into IT solutions and initiatives that support the goals of the LNG group Develop and execute the IT strategy and roadmap for the LNG business, aligning IT investments with business priorities and objectives Lead a high-performing IT team dedicated to supporting the LNG group, including hiring, training, and development of staff Provide day to day supervisory direction to the London Commercial IT team including application support, infrastructure and desktop support Implement corporate IT policies, procedures, and best practices to ensure compliance, security, and efficiency across the LNG organisation Partner with Commercial and Marine IT to foster constructive relationships with external suppliers and partners to leverage their expertise and resources in delivering and maintaining IT solutions and services to the LNG business Participate in the selection, implementation, and maintenance of the IT systems, applications, and infrastructure required to support the full LNG value chain Drive continuous improvement and innovation within the organisation, leveraging emerging technologies and industry best practices to enhance business processes and productivity Provide business and application support, as well as functional guidance to global Commercial IT and LNG resources Collaborate with LNG business to understand and drive data strategy including data management, data reporting, and fostering a culture of data-driven decision making Working with all necessary parties (IT and business) to identify the root cause(s) of production system issues and defining and implementing (or coordinating the implementation of) solutions Partner with the Commercial and Marine business, as well as functional and enterprise IT support teams to identify, prioritise and deliver enhancements based on value/benefits utilising Agile methodology Serving as a liaison between Commercial LNG business and Enterprise IT teams to provide functional and technical support as needed Skills, Experience & Competencies Basic Requirements Bachelorâ s degree in MIS, Computer Science, Information Technology, Business or other related discipline Ability and willingness to provide day-to-day application support including participation in an after-hours on-call support rotation (including weekends and holidays) Considerable energy industry experience including experience supporting business applications Preferred Requirements Demonstrable Commercial Energy Trading and Risk Management experience Considerable working experience with ETRM applications like TriplePoint/Commodity XL (8.21 or newer preferred), Endur, RightAngle, etc. Proven experience with SQL Understanding of the LNG business and value chain Demonstrated interpersonal, teambuilding and relationship management skills Demonstrated leadership, communication, and organisational skills; ability to lead by example Business analysis, process improvement, and project management skills Operational and organisational change management skills Ability to initiate tasks including developing and executing small project plans Excellent verbal and written communications skills Ability to work effectively and diplomatically with people at all levels of the organisation, and with external customers, including experience managing vendor relationships A commitment to excellence in customer service and relationships Experience with .Net, C#, Power BI and Spotfire a plus Understanding of internal IT Security and SOX controls Proficiency with the Microsoft Office suite of products including Excel macros Understanding of data structures, ETL processes, and delivery of data analytics/reporting solutions With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Apr 20, 2024
Full time
Vacancy: IT Supervisor - LNG Location: London We are delighted to be working with one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, our client explores for, develops, and produces crude oil and natural gas globally. "We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization." Job Summary Commercial IT The primary focus of the Global Liquified Natural Gas (LNG) group is to provide commercial support to our equity LNG assets and the business units which manage them, manage existing LNG sales agreements, and market any excess LNG volumes from LNG projects. The Global LNG group is also responsible for developing new markets which can support current and future equity LNG assets, as well as being responsible for optimising any other LNG assets with the portfolio. The LNG IT Supervisor will play a pivotal role in shaping and driving the IT strategy for our newly formed LNG business. While being part of a global Commercial IT team, you will work closely with stakeholders across the global LNG value chain to build and influence the current and future technology needs that will set us up for years to come, including an LNG application portfolio, data strategy, infrastructure needs, and emerging technologies that will continue to increase productivity. A major key to success will be understanding and influencing the technology needs across the full value chain, from liquefaction, shipping, regasification, all the way through the marketing of the product. Under the day to day direction of the IT Manager (Commercial & Marine) based in Houston, Texas, this position will work in a collaborative team environment co-located with business personnel on the London Commercial trade floor. Job Description Primary Role Objectives Collaborate with LNG business leaders to understand their business requirements and translate them into IT solutions and initiatives that support the goals of the LNG group Develop and execute the IT strategy and roadmap for the LNG business, aligning IT investments with business priorities and objectives Lead a high-performing IT team dedicated to supporting the LNG group, including hiring, training, and development of staff Provide day to day supervisory direction to the London Commercial IT team including application support, infrastructure and desktop support Implement corporate IT policies, procedures, and best practices to ensure compliance, security, and efficiency across the LNG organisation Partner with Commercial and Marine IT to foster constructive relationships with external suppliers and partners to leverage their expertise and resources in delivering and maintaining IT solutions and services to the LNG business Participate in the selection, implementation, and maintenance of the IT systems, applications, and infrastructure required to support the full LNG value chain Drive continuous improvement and innovation within the organisation, leveraging emerging technologies and industry best practices to enhance business processes and productivity Provide business and application support, as well as functional guidance to global Commercial IT and LNG resources Collaborate with LNG business to understand and drive data strategy including data management, data reporting, and fostering a culture of data-driven decision making Working with all necessary parties (IT and business) to identify the root cause(s) of production system issues and defining and implementing (or coordinating the implementation of) solutions Partner with the Commercial and Marine business, as well as functional and enterprise IT support teams to identify, prioritise and deliver enhancements based on value/benefits utilising Agile methodology Serving as a liaison between Commercial LNG business and Enterprise IT teams to provide functional and technical support as needed Skills, Experience & Competencies Basic Requirements Bachelorâ s degree in MIS, Computer Science, Information Technology, Business or other related discipline Ability and willingness to provide day-to-day application support including participation in an after-hours on-call support rotation (including weekends and holidays) Considerable energy industry experience including experience supporting business applications Preferred Requirements Demonstrable Commercial Energy Trading and Risk Management experience Considerable working experience with ETRM applications like TriplePoint/Commodity XL (8.21 or newer preferred), Endur, RightAngle, etc. Proven experience with SQL Understanding of the LNG business and value chain Demonstrated interpersonal, teambuilding and relationship management skills Demonstrated leadership, communication, and organisational skills; ability to lead by example Business analysis, process improvement, and project management skills Operational and organisational change management skills Ability to initiate tasks including developing and executing small project plans Excellent verbal and written communications skills Ability to work effectively and diplomatically with people at all levels of the organisation, and with external customers, including experience managing vendor relationships A commitment to excellence in customer service and relationships Experience with .Net, C#, Power BI and Spotfire a plus Understanding of internal IT Security and SOX controls Proficiency with the Microsoft Office suite of products including Excel macros Understanding of data structures, ETL processes, and delivery of data analytics/reporting solutions With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond, to emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to a wide array of policies relating to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also gain insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation - meaning this opportunity comes at a pivotal moment. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet new and ongoing challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development, research and evaluation skills. Previous experience working in fire policy is not necessary, as the role does not require specialist knowledge of this area. You will support a wide-ranging portfolio of work relating to the oversight and assurance of LFB and wider fire policy. This includes supporting the statutory Deputy Mayor for Fire and Resilience in their decision-making and oversight role, and in policy and strategy development. Working alongside the team's Strategy and Performance Advisers, its Policy and Stakeholder Adviser, and colleagues from across the GLA and LFB, you will contribute to work that supports oversight of LFB and policy development. This includes undertaking research, drafting briefings and reports, and managing projects such as events and workshops. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Working with senior members of the fire team and other GLA teams; and assisting with the development, implementation, review and evaluation of policy, strategies and decisions. Managing smaller projects and helping coordinate the delivery of larger projects with other agencies, where required, to ensure that deadlines are met, and key issues of concern to the Mayor are identified and addressed. Providing analysis on policy information, research and legislation. Contributing to written reports and briefings for the Mayor, the Deputy Mayor, and senior GLA officers and managers; and to consultation responses and letters for government and other relevant stakeholders. Working with officers and managers across the GLA, LFB and other relevant agencies to enable efficient management of information; and to participate in cross-organisational working. Supporting the Deputy Mayor for Fire and Resilience at meetings with key stakeholders, including senior GLA officers, LFB, the government and parliamentarians. Representing the Fire team at external events and in wider GLA activities. Skills, knowledge and experience An ability to analyse and interpret complex issues in relation to their political, social, environmental and economic impacts. An understanding of the requirements of working in a sensitive political environment. Knowledge of public policy relating to local government or emergency services is desirable but not essential. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: W/C 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications Ability to analyse and interpret complex issues in relation to their political, social, environmental and economic impacts. Understanding of the requirements of working in a sensitive political environment. Knowledge of public policy relating to local government or emergency services is desirable but not essential. Behavioural competencies Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge . click apply for full job details
Apr 20, 2024
Full time
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond, to emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to a wide array of policies relating to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also gain insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation - meaning this opportunity comes at a pivotal moment. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet new and ongoing challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development, research and evaluation skills. Previous experience working in fire policy is not necessary, as the role does not require specialist knowledge of this area. You will support a wide-ranging portfolio of work relating to the oversight and assurance of LFB and wider fire policy. This includes supporting the statutory Deputy Mayor for Fire and Resilience in their decision-making and oversight role, and in policy and strategy development. Working alongside the team's Strategy and Performance Advisers, its Policy and Stakeholder Adviser, and colleagues from across the GLA and LFB, you will contribute to work that supports oversight of LFB and policy development. This includes undertaking research, drafting briefings and reports, and managing projects such as events and workshops. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Working with senior members of the fire team and other GLA teams; and assisting with the development, implementation, review and evaluation of policy, strategies and decisions. Managing smaller projects and helping coordinate the delivery of larger projects with other agencies, where required, to ensure that deadlines are met, and key issues of concern to the Mayor are identified and addressed. Providing analysis on policy information, research and legislation. Contributing to written reports and briefings for the Mayor, the Deputy Mayor, and senior GLA officers and managers; and to consultation responses and letters for government and other relevant stakeholders. Working with officers and managers across the GLA, LFB and other relevant agencies to enable efficient management of information; and to participate in cross-organisational working. Supporting the Deputy Mayor for Fire and Resilience at meetings with key stakeholders, including senior GLA officers, LFB, the government and parliamentarians. Representing the Fire team at external events and in wider GLA activities. Skills, knowledge and experience An ability to analyse and interpret complex issues in relation to their political, social, environmental and economic impacts. An understanding of the requirements of working in a sensitive political environment. Knowledge of public policy relating to local government or emergency services is desirable but not essential. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: W/C 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications Ability to analyse and interpret complex issues in relation to their political, social, environmental and economic impacts. Understanding of the requirements of working in a sensitive political environment. Knowledge of public policy relating to local government or emergency services is desirable but not essential. Behavioural competencies Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge . click apply for full job details
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond to, emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative and committed team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to policies that relate to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also develop an insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and making improvements to its culture. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development and stakeholder management skills. A background in fire policy is not necessary for this role, due to its cross-cutting nature. You will lead on the development and delivery of a programme of work to research and promote issues relating to fire policy, seeking cross-cutting policy areas. This work will include an events programme; commissioning research; and producing publications and consultation responses. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, the safety of London's built environment; how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Developing and delivering a programme of work in response to fire-related issues, including events, workshops, lobbying strategies and stakeholder engagement. Contributing to the development of policy, strategies and decisions; and reviewing and evaluating their implementation. Providing advice to the Deputy Mayor for Fire and Resilience, the Head of Fire, and GLA senior managers (including preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences; and making recommendations on policy and strategy options). Conducting research into policy issues; and presenting the outcomes to the Mayor, the Deputy Mayor, GLA officers and wider audiences. Coordinating briefings and advice for the Mayor of London and the Deputy Mayor in advance of key meetings, including with the London Assembly; His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and the government. Working with colleagues from the GLA, LFB, the fire and rescue sector, international organisations, government departments, London boroughs, and other organisations in the public, private and voluntary sectors, on relevant, cross-cutting policy issues; and to collaboratively promote fire safety. Presenting the results of work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Skills, knowledge and experience A successful track record, in a high-profile organisation, of influencing and shaping policy, and ensuring its implementation - although not necessarily in fire and rescue. Evidence of working with stakeholders, and building partnerships, to leverage external knowledge and resources to deliver GLA objectives. A successful track record of providing high-quality, impartial advice in a sensitive political environment, at a senior level. Experience of project-based work - including planning and monitoring delivery against plans; and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications A successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation, although not necessarily in fire and rescue. Evidence of working with stakeholders, building partnerships to leverage external knowledge and resources to deliver GLA objectives. Successful track record of providing high quality, impartial advice in a sensitive political environment at a senior level. Experience of project-based work including planning and monitoring delivery against plans and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Previous knowledge of the London Fire Brigade is not essential. Behavioural Competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Assesses trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Building & Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 4 indicators of effective performance . click apply for full job details
Apr 20, 2024
Full time
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond to, emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative and committed team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to policies that relate to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also develop an insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and making improvements to its culture. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development and stakeholder management skills. A background in fire policy is not necessary for this role, due to its cross-cutting nature. You will lead on the development and delivery of a programme of work to research and promote issues relating to fire policy, seeking cross-cutting policy areas. This work will include an events programme; commissioning research; and producing publications and consultation responses. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, the safety of London's built environment; how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Developing and delivering a programme of work in response to fire-related issues, including events, workshops, lobbying strategies and stakeholder engagement. Contributing to the development of policy, strategies and decisions; and reviewing and evaluating their implementation. Providing advice to the Deputy Mayor for Fire and Resilience, the Head of Fire, and GLA senior managers (including preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences; and making recommendations on policy and strategy options). Conducting research into policy issues; and presenting the outcomes to the Mayor, the Deputy Mayor, GLA officers and wider audiences. Coordinating briefings and advice for the Mayor of London and the Deputy Mayor in advance of key meetings, including with the London Assembly; His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and the government. Working with colleagues from the GLA, LFB, the fire and rescue sector, international organisations, government departments, London boroughs, and other organisations in the public, private and voluntary sectors, on relevant, cross-cutting policy issues; and to collaboratively promote fire safety. Presenting the results of work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Skills, knowledge and experience A successful track record, in a high-profile organisation, of influencing and shaping policy, and ensuring its implementation - although not necessarily in fire and rescue. Evidence of working with stakeholders, and building partnerships, to leverage external knowledge and resources to deliver GLA objectives. A successful track record of providing high-quality, impartial advice in a sensitive political environment, at a senior level. Experience of project-based work - including planning and monitoring delivery against plans; and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications A successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation, although not necessarily in fire and rescue. Evidence of working with stakeholders, building partnerships to leverage external knowledge and resources to deliver GLA objectives. Successful track record of providing high quality, impartial advice in a sensitive political environment at a senior level. Experience of project-based work including planning and monitoring delivery against plans and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Previous knowledge of the London Fire Brigade is not essential. Behavioural Competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Assesses trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Building & Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 4 indicators of effective performance . click apply for full job details
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
Apr 20, 2024
Full time
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
Apr 20, 2024
Full time
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
Hays Specialist Recruitment Limited
Newry, County Down
We are partnering with a leading manufacturing client to come to market with an outstanding opportunity for a business systems analyst to join their business. The organisation is committed to driving data technologies to foster growth and optimise manufacturing processes. Due to on-going projects the organisation is in the market aiming at recruiting an experienced Business systems analyst to play a pivotal role in the transformation of the technology and data that underpins the business. As a business systems analyst you will be expected to foster a culture of excellence, innovation and collaboration. You will be tasked with managing the ERP program by implementing the software solutions and managing project budgets, issues, schedules, vendors and stakeholders to optimize business processes, facilitate informed decision-making, and support the overall growth and success of the organisation.To be considered for this role you will be required to have the following skills/experience: 5+ years' experience with ERP implementations Proven track record of delivering business change Extensive ERP implementation and management experience Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Excellent verbal and written communication skills, to effectively produce reports, documentation, and communicate with senior management. Ability to seamlessly communicate complex technical issues to non-technical colleagues This role will be a permanent opportunity and will require the resources to be on-site in their Newry office 5 days per week, so please consider this before applying for the role. If you're interested in this role, please forward an up-to-date copy of your CV or call me on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2024
Full time
We are partnering with a leading manufacturing client to come to market with an outstanding opportunity for a business systems analyst to join their business. The organisation is committed to driving data technologies to foster growth and optimise manufacturing processes. Due to on-going projects the organisation is in the market aiming at recruiting an experienced Business systems analyst to play a pivotal role in the transformation of the technology and data that underpins the business. As a business systems analyst you will be expected to foster a culture of excellence, innovation and collaboration. You will be tasked with managing the ERP program by implementing the software solutions and managing project budgets, issues, schedules, vendors and stakeholders to optimize business processes, facilitate informed decision-making, and support the overall growth and success of the organisation.To be considered for this role you will be required to have the following skills/experience: 5+ years' experience with ERP implementations Proven track record of delivering business change Extensive ERP implementation and management experience Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Excellent verbal and written communication skills, to effectively produce reports, documentation, and communicate with senior management. Ability to seamlessly communicate complex technical issues to non-technical colleagues This role will be a permanent opportunity and will require the resources to be on-site in their Newry office 5 days per week, so please consider this before applying for the role. If you're interested in this role, please forward an up-to-date copy of your CV or call me on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This new role of SSC Quality and Risk Manager is an exciting opportunity to develop and shape a Quality and Risk Management (QRM) Team within the BDO SSC. Supporting the SSC Executive Leadership Team (ELT), you will ensure adherence to Quality, Risk and Compliance requirements and the delivery of the firm's quality and risk management objectives within the SSC. You will provide leadership, guidance and tools to help SSC Management and staff manage quality and risk. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Maintain and periodically test the Liverpool offices business continuity plan, ensuring regular testing and actions completed where required, working cross-functionally to contribute to RHIZA (BDO's integrated risk and assurance platform). Lead the firm wide annual declaration exercise within the SSC, ensuring all declarations are completed within deadline. Own consistency of approach, tone and presentation of SSC QRM communications, including policy documents, training and process documents and SSC QRM content on the firm's intranet (Insite). People Manage a small team of QRM Associates, providing leadership and support as needed, managing their performance by establishing clear, measurable objectives, on-going feedback and periodic reviews. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking: The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating: Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making: The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change: The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 19, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This new role of SSC Quality and Risk Manager is an exciting opportunity to develop and shape a Quality and Risk Management (QRM) Team within the BDO SSC. Supporting the SSC Executive Leadership Team (ELT), you will ensure adherence to Quality, Risk and Compliance requirements and the delivery of the firm's quality and risk management objectives within the SSC. You will provide leadership, guidance and tools to help SSC Management and staff manage quality and risk. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Maintain and periodically test the Liverpool offices business continuity plan, ensuring regular testing and actions completed where required, working cross-functionally to contribute to RHIZA (BDO's integrated risk and assurance platform). Lead the firm wide annual declaration exercise within the SSC, ensuring all declarations are completed within deadline. Own consistency of approach, tone and presentation of SSC QRM communications, including policy documents, training and process documents and SSC QRM content on the firm's intranet (Insite). People Manage a small team of QRM Associates, providing leadership and support as needed, managing their performance by establishing clear, measurable objectives, on-going feedback and periodic reviews. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking: The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating: Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making: The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change: The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Apr 19, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
Apr 19, 2024
Full time
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
INSIDE IR35 Location: Can be based out of Filton or Frimley (Hybrid working only 2 days onsite per week) Duration: 7 Months intialy (Scope to be extended) Rate: 62 per hour umbrella Role Summary: The Communications and Engagement Lead for the Business Improvement Programme will be responsible for developing and executing communication strategies to enhance stakeholder engagement and drive awareness of the programme's objectives and achievements. This role requires a proactive individual with exceptional communication skills and a strategic mindset to effectively convey the programme's message and foster collaboration among stakeholders. Key Responsibilities Develop and implement comprehensive communication plans to support the objectives of the business improvement programme. Create engaging content for various channels, including newsletters, emails, social media, and presentations, to effectively communicate programme updates, milestones, and successes. Collaborate with cross-functional teams to gather information and insights for content creation and ensure alignment with programme objectives. Lead stakeholder engagement activities, including workshops, events, and feedback sessions, to gather input and foster a sense of ownership and participation among stakeholders. Monitor and evaluate the effectiveness of communication strategies and adjust approaches as needed to ensure maximum engagement and impact. Act as a liaison between programme leadership and stakeholders, providing regular updates, addressing concerns, and soliciting feedback to inform programme initiatives. Core Duties Provide support and guidance to leaders and managers in delivering effective communication to their teams. Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence. Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives. Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact. Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation. Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions. Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives. Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement. Present findings and recommendations to leadership, providing insights to support strategic decision-making. Provide support and guidance to leaders and managers in delivering effective communication to their teams. Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives. Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact. Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation. Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions. Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives. Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement. Present findings and recommendations to leadership, providing insights to support strategic decision-making. Key Skills & Experience: Proven experience (5 + years) in operational excellence, change management, or organisational development roles, with a focus on communications and employee engagement. Strong understanding of communication principles, change management methodologies, and employee engagement strategies. Excellent verbal and written communication skills, with the ability to convey complex concepts in a clear and compelling manner. Demonstrated ability to collaborate effectively with diverse teams and stakeholders at all levels of the organisation. Proficiency in project management, data analysis, and presentation software. Vision and Strategy Alignment: Align communication and engagement initiatives with the organisation's vision, values, and strategic objectives. Provide strategic direction and guidance to ensure that operational excellence efforts support overarching business goals. Inspiring and Motivating Others: Inspire and motivate team members and stakeholders to actively participate in operational excellence initiatives. Foster a culture of enthusiasm, commitment, and accountability towards continuous improvement and excellence Collaborative Leadership: Cultivate a collaborative and inclusive work environment where diverse perspectives are valued and contributions are recognised. Foster strong partnerships across departments and functions to drive collective success and break down silos. Coaching and Development: Coach and mentor team members to enhance their communication skills, engagement techniques, and change management competencies. Provide constructive feedback, support professional growth, and empower individuals to reach their full potential. Resilience and Adaptability: Demonstrate resilience and adaptability in the face of challenges, setbacks, or changes in organisational priorities. Lead by example in embracing change, fostering a culture of agility, and promoting continuous learning and improvement. Results Orientation: Drive results and deliverables in line with established timelines, budgets, and quality standards. Monitor progress, identify obstacles, and take proactive measures to overcome barriers and ensure successful outcomes.
Apr 19, 2024
Contractor
INSIDE IR35 Location: Can be based out of Filton or Frimley (Hybrid working only 2 days onsite per week) Duration: 7 Months intialy (Scope to be extended) Rate: 62 per hour umbrella Role Summary: The Communications and Engagement Lead for the Business Improvement Programme will be responsible for developing and executing communication strategies to enhance stakeholder engagement and drive awareness of the programme's objectives and achievements. This role requires a proactive individual with exceptional communication skills and a strategic mindset to effectively convey the programme's message and foster collaboration among stakeholders. Key Responsibilities Develop and implement comprehensive communication plans to support the objectives of the business improvement programme. Create engaging content for various channels, including newsletters, emails, social media, and presentations, to effectively communicate programme updates, milestones, and successes. Collaborate with cross-functional teams to gather information and insights for content creation and ensure alignment with programme objectives. Lead stakeholder engagement activities, including workshops, events, and feedback sessions, to gather input and foster a sense of ownership and participation among stakeholders. Monitor and evaluate the effectiveness of communication strategies and adjust approaches as needed to ensure maximum engagement and impact. Act as a liaison between programme leadership and stakeholders, providing regular updates, addressing concerns, and soliciting feedback to inform programme initiatives. Core Duties Provide support and guidance to leaders and managers in delivering effective communication to their teams. Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence. Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives. Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact. Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation. Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions. Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives. Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement. Present findings and recommendations to leadership, providing insights to support strategic decision-making. Provide support and guidance to leaders and managers in delivering effective communication to their teams. Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives. Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact. Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation. Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions. Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives. Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement. Present findings and recommendations to leadership, providing insights to support strategic decision-making. Key Skills & Experience: Proven experience (5 + years) in operational excellence, change management, or organisational development roles, with a focus on communications and employee engagement. Strong understanding of communication principles, change management methodologies, and employee engagement strategies. Excellent verbal and written communication skills, with the ability to convey complex concepts in a clear and compelling manner. Demonstrated ability to collaborate effectively with diverse teams and stakeholders at all levels of the organisation. Proficiency in project management, data analysis, and presentation software. Vision and Strategy Alignment: Align communication and engagement initiatives with the organisation's vision, values, and strategic objectives. Provide strategic direction and guidance to ensure that operational excellence efforts support overarching business goals. Inspiring and Motivating Others: Inspire and motivate team members and stakeholders to actively participate in operational excellence initiatives. Foster a culture of enthusiasm, commitment, and accountability towards continuous improvement and excellence Collaborative Leadership: Cultivate a collaborative and inclusive work environment where diverse perspectives are valued and contributions are recognised. Foster strong partnerships across departments and functions to drive collective success and break down silos. Coaching and Development: Coach and mentor team members to enhance their communication skills, engagement techniques, and change management competencies. Provide constructive feedback, support professional growth, and empower individuals to reach their full potential. Resilience and Adaptability: Demonstrate resilience and adaptability in the face of challenges, setbacks, or changes in organisational priorities. Lead by example in embracing change, fostering a culture of agility, and promoting continuous learning and improvement. Results Orientation: Drive results and deliverables in line with established timelines, budgets, and quality standards. Monitor progress, identify obstacles, and take proactive measures to overcome barriers and ensure successful outcomes.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role We're looking for Group Head of Data Management to join our Group Data team and help drive forward some of our most challenging and exciting data initiatives. Howden Group is seeking an experienced data professional to lead the ongoing development and execution of our Group Data Strategy. You will define the vision and strategy for Data Management across the Group Central Data functions as well having a leadership or oversight role in Group Data for specific programmes and projects. You will develop and embed a Data Management framework that addresses business needs in an innovative and efficient manner that works optimally within our federated data culture. This means that you also play a role in influencing local data teams to follow core principles this will extend to providing technical direction and advice for key data initiative delivery projects across the Group. You will be required to set the direction for and manage key data services that form the core of strategy such as Master and Reference Data Management to budget and operational targets. As the Group Head of Data Management you will report to the Group Head of Data, and this will require working alongside the Head of Data Platform, Head of Data Governance & Quality and the Group Data Portfolio Manager in order to successfully execute on the Data strategy. The scope of the role applies across the Group including Data Architecture, Master Data Management, Reference Data Management, post-merger data operations, data strategy and data driven processes across core operational systems as well as support on specific data initiatives as they arise. The role is international in scope and so occasional overseas travel may be required. This is a fantastic opportunity to enhance and manage the blueprint of how Data Management is carried out throughout the whole Howden Group globally. Key Responsibilities Define and own the Data Management strategy for the Group Ensure the successful operation of our Master Data Management and Reference Data Management services, including product roadmaps and potentially management of stewarding teams. Work directly with the business to ensure that data solutions closely match business needs Act as lead on specific major programmes where Data Management is a key component Provide oversight and best practice unification for business entities where Data Management work is underway locally Define, own and maintain Group Data Management artefacts (e.g. Reference Data) Align with in-house Data Governance and Quality teams to establish and embed Data Management best practice in company policies Act as the focal point for other staff working in Data Management across the globe, providing guidance and mentoring where appropriate Work with in-house technical teams to build Data Management into planning and operations Work with offshore third parties and help govern designs and artefacts produced by them Lead effort to design and architect our data platform to support different methods to ingest and process data, presenting at review boards as necessary Adhere to architecture and design best practice, highlight inconsistent practices and drive consistency Develop reusable patterns, templates and artefacts to ensure project delivery is optimised Set the data management and architecture standards and patterns across the team Align the approach with the overall Group's technology strategy Skills and Attributes Experience of working as a data focused Data Management Leader, Senior Data Architect or similar role (at least 5 years) Experience in Master Data Management, Reference Data Management and relevant tools Experience with rolling out and maintaining self-service based data products Proven experience in following processes for design and governance Experience of Azure cloud platforms, including core data services Familiar with general IT principles (e.g. RDMS, report-building and analytic products etc.) Experienced with data and analytic applications build processes at all stages of the software development lifecycle A solid understanding of data warehousing, extract, transform, load both software and hardware Experience of data modelling and modelling tools Experience in Agile project environment Experienced leaderwith management responsibilities anddeliveringsophisticatedprojects Highlyorganised, with good planning/prioritisation/time management skills Experience of data and analytics architecture (warehouses, lakes, lakehouses, cubes, reporting etc.) Exposure and experience Azure data and analytics products and services (SQL and NoSQL databases, data lake, Synapse, Databricks, PowerBI) Strong interpersonal skills Strong leadership and communicationskills with both business and technicalpartners Strongproblem solvingskills Knowledge of London insurance market - beneficial Familiar with Lloyd's data standards and processes - beneficial Familiar with insurance standards (e.g. AIR, RMS, ACORD, Polaris etc.) - beneficial The Location Howden is based in the vibrant area of the City of London. Our office is just a short walk away from Liverpool Street Station. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
Apr 19, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role We're looking for Group Head of Data Management to join our Group Data team and help drive forward some of our most challenging and exciting data initiatives. Howden Group is seeking an experienced data professional to lead the ongoing development and execution of our Group Data Strategy. You will define the vision and strategy for Data Management across the Group Central Data functions as well having a leadership or oversight role in Group Data for specific programmes and projects. You will develop and embed a Data Management framework that addresses business needs in an innovative and efficient manner that works optimally within our federated data culture. This means that you also play a role in influencing local data teams to follow core principles this will extend to providing technical direction and advice for key data initiative delivery projects across the Group. You will be required to set the direction for and manage key data services that form the core of strategy such as Master and Reference Data Management to budget and operational targets. As the Group Head of Data Management you will report to the Group Head of Data, and this will require working alongside the Head of Data Platform, Head of Data Governance & Quality and the Group Data Portfolio Manager in order to successfully execute on the Data strategy. The scope of the role applies across the Group including Data Architecture, Master Data Management, Reference Data Management, post-merger data operations, data strategy and data driven processes across core operational systems as well as support on specific data initiatives as they arise. The role is international in scope and so occasional overseas travel may be required. This is a fantastic opportunity to enhance and manage the blueprint of how Data Management is carried out throughout the whole Howden Group globally. Key Responsibilities Define and own the Data Management strategy for the Group Ensure the successful operation of our Master Data Management and Reference Data Management services, including product roadmaps and potentially management of stewarding teams. Work directly with the business to ensure that data solutions closely match business needs Act as lead on specific major programmes where Data Management is a key component Provide oversight and best practice unification for business entities where Data Management work is underway locally Define, own and maintain Group Data Management artefacts (e.g. Reference Data) Align with in-house Data Governance and Quality teams to establish and embed Data Management best practice in company policies Act as the focal point for other staff working in Data Management across the globe, providing guidance and mentoring where appropriate Work with in-house technical teams to build Data Management into planning and operations Work with offshore third parties and help govern designs and artefacts produced by them Lead effort to design and architect our data platform to support different methods to ingest and process data, presenting at review boards as necessary Adhere to architecture and design best practice, highlight inconsistent practices and drive consistency Develop reusable patterns, templates and artefacts to ensure project delivery is optimised Set the data management and architecture standards and patterns across the team Align the approach with the overall Group's technology strategy Skills and Attributes Experience of working as a data focused Data Management Leader, Senior Data Architect or similar role (at least 5 years) Experience in Master Data Management, Reference Data Management and relevant tools Experience with rolling out and maintaining self-service based data products Proven experience in following processes for design and governance Experience of Azure cloud platforms, including core data services Familiar with general IT principles (e.g. RDMS, report-building and analytic products etc.) Experienced with data and analytic applications build processes at all stages of the software development lifecycle A solid understanding of data warehousing, extract, transform, load both software and hardware Experience of data modelling and modelling tools Experience in Agile project environment Experienced leaderwith management responsibilities anddeliveringsophisticatedprojects Highlyorganised, with good planning/prioritisation/time management skills Experience of data and analytics architecture (warehouses, lakes, lakehouses, cubes, reporting etc.) Exposure and experience Azure data and analytics products and services (SQL and NoSQL databases, data lake, Synapse, Databricks, PowerBI) Strong interpersonal skills Strong leadership and communicationskills with both business and technicalpartners Strongproblem solvingskills Knowledge of London insurance market - beneficial Familiar with Lloyd's data standards and processes - beneficial Familiar with insurance standards (e.g. AIR, RMS, ACORD, Polaris etc.) - beneficial The Location Howden is based in the vibrant area of the City of London. Our office is just a short walk away from Liverpool Street Station. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Client Overview: Join an esteemed organization committed to revolutionizing the financial services industry through innovative technology solutions. Our client, a leading player in the sector, is seeking a dynamic Product Manager to drive and manage technology-enabled transformational change, discovery, and innovation for their Advice products. This role will play a pivotal part in optimizing user experiences and data processes to support the client's strategic objectives. Starting ASAP, paying up to 80,000 per annum. Position Overview: The Product Manager will be a highly motivated individual obsessed with managing and optimizing great user experiences and data processes to support the client's strategy. This hybrid role combines aspects of Product Owner and Product Management functions, offering an exciting opportunity to lead transformative initiatives within the organization. Responsibilities: Drive the delivery of a new software platform for Advice Products, playing an integral role in transformational change. Continuously monitor and optimize the Advice claims journey to enhance customer satisfaction and other product performance metrics. Build strong engagement with stakeholders to align with the Advice product vision and roadmap, ensuring clear communication channels. Lead and influence cross-functional teams to deliver products that meet business requirements and deliver optimal outcomes for customers. Utilize data-driven decision-making to identify strengths, weaknesses, and opportunities based on qualitative and quantitative data. Collaborate with the UX team to identify customer research opportunities and inform future roadmap items. Develop end-to-end data processes to ensure efficient and accurate management of Advice failures. Act as the Product Owner for the Advice scrum team, managing and prioritizing user stories with detailed acceptance criteria. Optimize delivery teams by tracking, reporting, and improving velocity, processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture: Champion a customer-centric culture, collaborating with the Product team to transform the customer experience and enhance the organization's reputation in the industry. Requirements: 5 years of active Product Owner/Product Manager experience. Demonstrable experience in software/platform transformation programs, delivering robust, scalable solutions. Expertise in representing the voice of the customer and interpreting their needs and pain points effectively. Strong communication and influencing skills, with the ability to manage and align multiple stakeholders. Experience contributing to product strategy and vision. Excellent analytical and problem-solving skills, with a data-driven decision-making approach. Collaborative approach to working across technical and non-technical teams and managing stakeholders. Passion for delivering product roadmaps and Agile ways of working, particularly SCRUM. Resilience to complexity and ambiguity in a fast-changing environment. Strong project management and prioritization skills, with the ability to run effective workshops and document complex processes. Hunger for learning and sharing insights across the organization, serving as a role model for change and championing the user experience. If you're ready to take on this exciting opportunity with our confidential client, apply now to drive transformative change and innovation in the financial services industry!
Apr 19, 2024
Full time
Client Overview: Join an esteemed organization committed to revolutionizing the financial services industry through innovative technology solutions. Our client, a leading player in the sector, is seeking a dynamic Product Manager to drive and manage technology-enabled transformational change, discovery, and innovation for their Advice products. This role will play a pivotal part in optimizing user experiences and data processes to support the client's strategic objectives. Starting ASAP, paying up to 80,000 per annum. Position Overview: The Product Manager will be a highly motivated individual obsessed with managing and optimizing great user experiences and data processes to support the client's strategy. This hybrid role combines aspects of Product Owner and Product Management functions, offering an exciting opportunity to lead transformative initiatives within the organization. Responsibilities: Drive the delivery of a new software platform for Advice Products, playing an integral role in transformational change. Continuously monitor and optimize the Advice claims journey to enhance customer satisfaction and other product performance metrics. Build strong engagement with stakeholders to align with the Advice product vision and roadmap, ensuring clear communication channels. Lead and influence cross-functional teams to deliver products that meet business requirements and deliver optimal outcomes for customers. Utilize data-driven decision-making to identify strengths, weaknesses, and opportunities based on qualitative and quantitative data. Collaborate with the UX team to identify customer research opportunities and inform future roadmap items. Develop end-to-end data processes to ensure efficient and accurate management of Advice failures. Act as the Product Owner for the Advice scrum team, managing and prioritizing user stories with detailed acceptance criteria. Optimize delivery teams by tracking, reporting, and improving velocity, processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture: Champion a customer-centric culture, collaborating with the Product team to transform the customer experience and enhance the organization's reputation in the industry. Requirements: 5 years of active Product Owner/Product Manager experience. Demonstrable experience in software/platform transformation programs, delivering robust, scalable solutions. Expertise in representing the voice of the customer and interpreting their needs and pain points effectively. Strong communication and influencing skills, with the ability to manage and align multiple stakeholders. Experience contributing to product strategy and vision. Excellent analytical and problem-solving skills, with a data-driven decision-making approach. Collaborative approach to working across technical and non-technical teams and managing stakeholders. Passion for delivering product roadmaps and Agile ways of working, particularly SCRUM. Resilience to complexity and ambiguity in a fast-changing environment. Strong project management and prioritization skills, with the ability to run effective workshops and document complex processes. Hunger for learning and sharing insights across the organization, serving as a role model for change and championing the user experience. If you're ready to take on this exciting opportunity with our confidential client, apply now to drive transformative change and innovation in the financial services industry!
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you looking for a chance to challenge yourself by working with diverse range of clients spanning across different industry sectors? Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services. This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within your region and home working where possible. In return, we offer a competitive salary and a comprehensive benefits package, including a profit share bonus, employee assistance programme, company pension scheme, and life assurance. Please see (url removed)/careers for full details. The Role As an IT Project Manager, your role will involve direct client interaction, and will ensure all IT projects are managed from conception to completion to the highest quality standard on-time, and within budget. You will be responsible for tasks such as project planning, scheduling, risk assessment, communication, and stakeholder engagement. Our client base spans a wide range of industry sectors, providing you with the chance to explore and develop a wide breadth of expertise and specialisms. You will have exceptional communication and interpersonal skills to work collaboratively with various stakeholders across clients, team members, and senior management. Success in the role will rely on a solid comprehension of IT project management methodologies like Agile and Waterfall, coupled with prior experience in overseeing complex projects. Key Responsibilities All aspects of client-side project management; accountability for project delivery Definition, scoping and planning of multi-disciplinary projects Stakeholder management Business case development Business change management Selection and implementation management Benefits tracking The Company Stoneseed are a leading provider in offering dedicated IT Project Management Services to a broad range of clients across all industry sectors. Emphasising a people-centric approach, this fulfilling position offers variety and new opportunities for a results-oriented, dynamic, and self-motivated individual. Whilst being client-facing, we are proud to offer a supportive-culture with a chance to reward all hard work through Company days and more - please visit Glassdoor for testimonials. About you Candidates will have a proven track record of delivering complex technical projects, ideally with a minimum of 4-5 years IT Project Management experience. You must have access to a vehicle and already hold the right to work in the UK, as we are unable to sponsor visa applications for this role. You will be experienced in: both Agile and Waterfall methodology building key client relationships and managing stakeholders benefits tracking to ensure the benefits are realised and the project is successful financial management, of all related project expenditure, hardware, software, capital and op-ex.
Apr 19, 2024
Full time
Are you looking for a chance to challenge yourself by working with diverse range of clients spanning across different industry sectors? Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services. This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within your region and home working where possible. In return, we offer a competitive salary and a comprehensive benefits package, including a profit share bonus, employee assistance programme, company pension scheme, and life assurance. Please see (url removed)/careers for full details. The Role As an IT Project Manager, your role will involve direct client interaction, and will ensure all IT projects are managed from conception to completion to the highest quality standard on-time, and within budget. You will be responsible for tasks such as project planning, scheduling, risk assessment, communication, and stakeholder engagement. Our client base spans a wide range of industry sectors, providing you with the chance to explore and develop a wide breadth of expertise and specialisms. You will have exceptional communication and interpersonal skills to work collaboratively with various stakeholders across clients, team members, and senior management. Success in the role will rely on a solid comprehension of IT project management methodologies like Agile and Waterfall, coupled with prior experience in overseeing complex projects. Key Responsibilities All aspects of client-side project management; accountability for project delivery Definition, scoping and planning of multi-disciplinary projects Stakeholder management Business case development Business change management Selection and implementation management Benefits tracking The Company Stoneseed are a leading provider in offering dedicated IT Project Management Services to a broad range of clients across all industry sectors. Emphasising a people-centric approach, this fulfilling position offers variety and new opportunities for a results-oriented, dynamic, and self-motivated individual. Whilst being client-facing, we are proud to offer a supportive-culture with a chance to reward all hard work through Company days and more - please visit Glassdoor for testimonials. About you Candidates will have a proven track record of delivering complex technical projects, ideally with a minimum of 4-5 years IT Project Management experience. You must have access to a vehicle and already hold the right to work in the UK, as we are unable to sponsor visa applications for this role. You will be experienced in: both Agile and Waterfall methodology building key client relationships and managing stakeholders benefits tracking to ensure the benefits are realised and the project is successful financial management, of all related project expenditure, hardware, software, capital and op-ex.
Our client, a leading global business, is on a transformative journey towards agility. As they embark on implementing agile processes within their product delivery globally, they are seeking an experienced Agile Coach to join their dynamic team. Position Summary: As an Agile Coach , you will play a pivotal role in driving the adoption of agile methodologies across the organisation. You ll collaborate with cross-functional teams, leadership, and stakeholders to enhance agility, foster continuous improvement, and optimise product delivery. Additionally, you ll take on Scrum Master responsibilities, ensuring effective sprint planning, daily stand-ups, and retrospectives. Key Responsibilities: Agile Transformation: Lead the organisation s agile transformation by coaching teams, managers, and executives on agile principles, practices, and mindset. Scrum Master Duties: Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives. Remove impediments and foster a collaborative environment. Ensure adherence to Scrum practices and ceremonies. POV, POC, and MVP Experience: Drive the creation of Proof of Value (POV) and Proof of Concept (POC) initiatives to validate agile practices and demonstrate their impact. Collaborate with teams to define and deliver Minimum Viable Products (MVPs) , iterating based on feedback and learning. Thriving in a Highly Matrix Environment: Navigate complex organisational structures, working effectively across multiple teams, reporting lines, and geographies. Influence and drive change in a matrixed setting. Continuous Improvement: Identify areas for improvement and implement agile best practices. Promote a culture of experimentation and learning. Stakeholder Engagement: Collaborate with product owners, development teams, and business units. Build strong relationships with stakeholders to drive alignment. Metrics and Reporting: Track team performance metrics and provide actionable insights. Report progress to leadership and recommend adjustments. Qualifications: Experience: Minimum 5 years of experience as an Agile Coach or Scrum Master. Proven success in leading agile transformations. Certifications: Certified ScrumMaster (CSM) or equivalent. Additional agile certifications (e.g., SAFe, PMI-ACP) preferred. Skills: Excellent coaching, facilitation, and communication skills. Strong understanding of agile frameworks (Scrum, Kanban, etc.). Ability to adapt to diverse organisational contexts. Global Mindset: Experience working in a global or multi-cultural environment. Ability to navigate complexities and drive change across geographies. What's on Offer: Competitive basic salary of up to £95,000 + bonus 27 days holiday + bank increasing each year Highly comepetitive pension Private healthcare and additional benefits Opportunity to shape the agile journey of a global organisation. Collaborative and inclusive work environment. Professional growth and development opportunities. This position will require you to be on site in Cheltenham 2 days per week so please only apply if you are within commutable distance or relocating. Recruiter: Adam Titmus
Apr 19, 2024
Full time
Our client, a leading global business, is on a transformative journey towards agility. As they embark on implementing agile processes within their product delivery globally, they are seeking an experienced Agile Coach to join their dynamic team. Position Summary: As an Agile Coach , you will play a pivotal role in driving the adoption of agile methodologies across the organisation. You ll collaborate with cross-functional teams, leadership, and stakeholders to enhance agility, foster continuous improvement, and optimise product delivery. Additionally, you ll take on Scrum Master responsibilities, ensuring effective sprint planning, daily stand-ups, and retrospectives. Key Responsibilities: Agile Transformation: Lead the organisation s agile transformation by coaching teams, managers, and executives on agile principles, practices, and mindset. Scrum Master Duties: Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives. Remove impediments and foster a collaborative environment. Ensure adherence to Scrum practices and ceremonies. POV, POC, and MVP Experience: Drive the creation of Proof of Value (POV) and Proof of Concept (POC) initiatives to validate agile practices and demonstrate their impact. Collaborate with teams to define and deliver Minimum Viable Products (MVPs) , iterating based on feedback and learning. Thriving in a Highly Matrix Environment: Navigate complex organisational structures, working effectively across multiple teams, reporting lines, and geographies. Influence and drive change in a matrixed setting. Continuous Improvement: Identify areas for improvement and implement agile best practices. Promote a culture of experimentation and learning. Stakeholder Engagement: Collaborate with product owners, development teams, and business units. Build strong relationships with stakeholders to drive alignment. Metrics and Reporting: Track team performance metrics and provide actionable insights. Report progress to leadership and recommend adjustments. Qualifications: Experience: Minimum 5 years of experience as an Agile Coach or Scrum Master. Proven success in leading agile transformations. Certifications: Certified ScrumMaster (CSM) or equivalent. Additional agile certifications (e.g., SAFe, PMI-ACP) preferred. Skills: Excellent coaching, facilitation, and communication skills. Strong understanding of agile frameworks (Scrum, Kanban, etc.). Ability to adapt to diverse organisational contexts. Global Mindset: Experience working in a global or multi-cultural environment. Ability to navigate complexities and drive change across geographies. What's on Offer: Competitive basic salary of up to £95,000 + bonus 27 days holiday + bank increasing each year Highly comepetitive pension Private healthcare and additional benefits Opportunity to shape the agile journey of a global organisation. Collaborative and inclusive work environment. Professional growth and development opportunities. This position will require you to be on site in Cheltenham 2 days per week so please only apply if you are within commutable distance or relocating. Recruiter: Adam Titmus
Client Relationship Management London, UK It's not every day we have a chance to make the world a healthier place-but here, it's our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It's with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It's our passion. And if you're still reading, we're guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don't just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Real Chemistry is looking for a Account Director join our growing team! Real Chemistry is looking for an Account Director to join our growing Integrated Client Services team! You'll work primarily on Medical Education activity, but you'll also be able to challenge yourself to think about how you can bring to bear the creative capabilities from the advertising side of our business to help your clients to maximise the impact that their Med Ed activity has, driving effectiveness and outcomes for HCPs and Patients alike. We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. What you'll do: Client Work Accountable for delivery of an entire programme of client work with SMT support Responsible for ensuring that work is delivered to the highest standard and within timeframes and budgets agreed with the client Be involved in strategic conversations with your client, set the strategy for the programme with minimal input from your Director, and ensure alignment with the strategy throughout Maintain a knowledge of your clients' business and the external factors which may impact upon it and react accordingly; have the flexibility to shift the direction of the programme responding to a changing landscape, providing counsel to the client Maintain momentum on client business and seek solutions to barriers Be fearless and flexible in your approach - leading and executing a project, regardless of prior experience (or lack of) Regular, proactive client contact and coaching others to build/maintain a positive client relationship Accountable for the client relationship Facilitate client meetings/workshops Growth and New Business Lead the creds and new business process with support of the SMT; contribute to RFIs and new pitches Lead on organic growth within existing accounts, selling-in new ideas and projects Identify new business opportunities outside of existing accounts Self-Development Further develop your leadership style, instilling professional values and good working habits in your teams Inspire, motivate and empower (beyond those you work with) when implementing the vision of the leadership team, protecting our culture Line management responsibility (not only managing your linee, but also providing support re the management of their linee) Proactively supervise and address team and linees' performance coordinating with other account leads/COO as required Ensure cross-learning and sharing of best practice between ADs Responsible for own professional development Involvement in interviewing and hiring AEs and AMs Responsible for financial management of your client business and participation in the ISO financial processes Reviewing timesheets at the end of month Accurately forecast, proactively alerting SMT to any changes/potential slowing down of business Tracking use of resource against available budget throughout the month and flagging any discrepancies with proposals to rectify them Handling invoicing Tracking receipt of client POs Attend month end finance meetings Ensure the profitability of your accounts and take steps to address any problems, e.g. minimising over-service, addressing scope creep and suggesting alternative uses for budgets Sign-off on budgets under £20K; ensure budgets are reviewed with the client if the scope changes (before out of scope work is started) and agreements are in writing for budget amends Responsible for requesting appropriate resource for your client business Ensure financial management of the account is aligned with client contracts and POs are in place Complete your timesheets accurately and on time Submit your expenses claims and credit card claims accurately and on time Business and Environment Ad hoc involvement in the business planning process Leadership of internal teams (i.e. compliance/socials/inspiration/etc.) This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: Must have minimum of a bachelor's degree in a high science subject Ability to work within and lead cross-functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client work Develop multi-faceted, multi-channel and multi-market strategies and campaigns to deliver against business objectives and strategic imperatives Work with analyst teams to identify key client KPIs, develop measurement and learning plans that communicate program performance reveal opportunities to increase success Experience in strategy development and execution of global programs, as well as local implementation Ability to relay high science of clinical trials or products to audiences with different levels of knowledge Ability to support and drive new business operations alone and as part of bigger team In-depth understanding of industry regulations in the UK and across Europe Experience with annual planning, resourcing, and forecasting Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to connect with managers when deadlines will not be met or when issues are foreseeable Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Supervisory skills, with ability to lead and cultivate junior staff and effectively collaborate with subcontractors Demonstrated growth and experience in management roles Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets The position requires some international travel for client meetings and conferences (20 - 30 percent) Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, Austin, Washington D.C., San Francisco, and London - that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: . Working in healthcare means understanding the science behind the treatments impacting people's lives, and distilling the science through effective messaging or data, technology, and creative to improve patient outcomes. Whether through our Scientific & Medical Affairs teams or Medical Education, we use our expertise to drive the adoption of therapies for patients and providers, deepening connections and reshaping the approach for complex health challenges. Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.
Apr 19, 2024
Full time
Client Relationship Management London, UK It's not every day we have a chance to make the world a healthier place-but here, it's our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It's with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It's our passion. And if you're still reading, we're guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don't just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Real Chemistry is looking for a Account Director join our growing team! Real Chemistry is looking for an Account Director to join our growing Integrated Client Services team! You'll work primarily on Medical Education activity, but you'll also be able to challenge yourself to think about how you can bring to bear the creative capabilities from the advertising side of our business to help your clients to maximise the impact that their Med Ed activity has, driving effectiveness and outcomes for HCPs and Patients alike. We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. What you'll do: Client Work Accountable for delivery of an entire programme of client work with SMT support Responsible for ensuring that work is delivered to the highest standard and within timeframes and budgets agreed with the client Be involved in strategic conversations with your client, set the strategy for the programme with minimal input from your Director, and ensure alignment with the strategy throughout Maintain a knowledge of your clients' business and the external factors which may impact upon it and react accordingly; have the flexibility to shift the direction of the programme responding to a changing landscape, providing counsel to the client Maintain momentum on client business and seek solutions to barriers Be fearless and flexible in your approach - leading and executing a project, regardless of prior experience (or lack of) Regular, proactive client contact and coaching others to build/maintain a positive client relationship Accountable for the client relationship Facilitate client meetings/workshops Growth and New Business Lead the creds and new business process with support of the SMT; contribute to RFIs and new pitches Lead on organic growth within existing accounts, selling-in new ideas and projects Identify new business opportunities outside of existing accounts Self-Development Further develop your leadership style, instilling professional values and good working habits in your teams Inspire, motivate and empower (beyond those you work with) when implementing the vision of the leadership team, protecting our culture Line management responsibility (not only managing your linee, but also providing support re the management of their linee) Proactively supervise and address team and linees' performance coordinating with other account leads/COO as required Ensure cross-learning and sharing of best practice between ADs Responsible for own professional development Involvement in interviewing and hiring AEs and AMs Responsible for financial management of your client business and participation in the ISO financial processes Reviewing timesheets at the end of month Accurately forecast, proactively alerting SMT to any changes/potential slowing down of business Tracking use of resource against available budget throughout the month and flagging any discrepancies with proposals to rectify them Handling invoicing Tracking receipt of client POs Attend month end finance meetings Ensure the profitability of your accounts and take steps to address any problems, e.g. minimising over-service, addressing scope creep and suggesting alternative uses for budgets Sign-off on budgets under £20K; ensure budgets are reviewed with the client if the scope changes (before out of scope work is started) and agreements are in writing for budget amends Responsible for requesting appropriate resource for your client business Ensure financial management of the account is aligned with client contracts and POs are in place Complete your timesheets accurately and on time Submit your expenses claims and credit card claims accurately and on time Business and Environment Ad hoc involvement in the business planning process Leadership of internal teams (i.e. compliance/socials/inspiration/etc.) This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: Must have minimum of a bachelor's degree in a high science subject Ability to work within and lead cross-functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client work Develop multi-faceted, multi-channel and multi-market strategies and campaigns to deliver against business objectives and strategic imperatives Work with analyst teams to identify key client KPIs, develop measurement and learning plans that communicate program performance reveal opportunities to increase success Experience in strategy development and execution of global programs, as well as local implementation Ability to relay high science of clinical trials or products to audiences with different levels of knowledge Ability to support and drive new business operations alone and as part of bigger team In-depth understanding of industry regulations in the UK and across Europe Experience with annual planning, resourcing, and forecasting Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to connect with managers when deadlines will not be met or when issues are foreseeable Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Supervisory skills, with ability to lead and cultivate junior staff and effectively collaborate with subcontractors Demonstrated growth and experience in management roles Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets The position requires some international travel for client meetings and conferences (20 - 30 percent) Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, Austin, Washington D.C., San Francisco, and London - that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: . Working in healthcare means understanding the science behind the treatments impacting people's lives, and distilling the science through effective messaging or data, technology, and creative to improve patient outcomes. Whether through our Scientific & Medical Affairs teams or Medical Education, we use our expertise to drive the adoption of therapies for patients and providers, deepening connections and reshaping the approach for complex health challenges. Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.
Principal Accountabilities 1. Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2. Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams 3. Project Portfolio Management: Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4. Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5. Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6. Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy.
Apr 19, 2024
Full time
Principal Accountabilities 1. Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2. Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams 3. Project Portfolio Management: Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4. Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5. Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6. Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy.
Role Description: Head of Communications and Distribution Full-time Salary according to skills and experience London office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Description This role reports to the Deputy Chief Executive and will be a member of the BSLBT senior management team. This role will work closely with the Chief Executive and Deputy Chief Executive. The Head of Communications and Distribution is expected to lead the Communications and Distribution team under the Deputy Chief Executive. Key Duties and Responsibilities: To work with the Chief Executive (CE) and Deputy Chief Executive (DCE) to lead and maintain a rolling three-year plan to deliver both: The Communications strategy (which includes Audience Engagement). The Distribution strategy. To have overall responsibility and accountability for the Trust's internal and external communications and distribution, including: The line management of the PR Executive, Distribution Executive and Audience Engagement Manager. Financial and budget planning, monitoring and reporting in Communications and Distribution. To provide strategic counsel to the SMT and Board on reputation management, issues management, communications and social media tactics. This involves managing and working with the Commissioning and Audience Engagement teams. To create and communicate the organisation's messages and ensure overall continuity of the brand consistency and image with key stakeholders with the support of the PR Executive. To lead on the rebranding of the organisation. In conjunction with CE and DCE, to advise the Board and staff in developing and maintaining strategic partnerships with external stakeholders. To work with the CE and DCE on developing strategic business relationships with broadcast distributors (linear and non-linear). To plan and strategize BSLBT's film submissions and participation in UK and international festivals with the support of the Distribution Executive. To lead and support the Audience Engagement Manager and their team in the next stage of further audience engagement, which includes initiatives to improve our data collection and analysis to evaluate future plans. Any other duties within the broad scope of the role as may be reasonably required. Employees are also required to comply with all BSLBT policies and relevant legislation. Person specification Essential skills, experience and competencies: At least 6 years' varied experience at managerial level of working across communication and/or distribution business units with skills and expertise in: Developing and maintaining strategic business relationships, Seeing new initiatives through from idea to implementation, within deadlines, Setting, monitoring and managing budgets, With good planning and line management skills, including the ability to manage performance. Has a strong network of contacts in the communications and/or distribution field. Experience of managing complex relationships with tolerance, resilience and sensitivity. Commitment to delivering greater diversity and inclusion across BSLBT, its programming and programme-makers. A BSL user or, if not, a commitment to learn. Experience of building a team of different skills and levels to achieve SMART objectives. Rounded experience in financial and budget planning, management and reporting across an organisational department. Experience of working on strategy within different organisations/areas of an organisation. A naturally collaborative working and communication style. Clear communicator, able to express information and opinions clearly and consistently. Commitment to and support for the aims, values and work of BSLBT. Desirable: Experience of working with Deaf people involved with making television programmes. An understanding of sign language, Deaf culture and history. Current knowledge of broadcast industry practices and standards. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you.
Apr 19, 2024
Full time
Role Description: Head of Communications and Distribution Full-time Salary according to skills and experience London office based (Will consider a home-based person who can occasionally travel to our office, if beyond reasonable commuter distance) Role Description This role reports to the Deputy Chief Executive and will be a member of the BSLBT senior management team. This role will work closely with the Chief Executive and Deputy Chief Executive. The Head of Communications and Distribution is expected to lead the Communications and Distribution team under the Deputy Chief Executive. Key Duties and Responsibilities: To work with the Chief Executive (CE) and Deputy Chief Executive (DCE) to lead and maintain a rolling three-year plan to deliver both: The Communications strategy (which includes Audience Engagement). The Distribution strategy. To have overall responsibility and accountability for the Trust's internal and external communications and distribution, including: The line management of the PR Executive, Distribution Executive and Audience Engagement Manager. Financial and budget planning, monitoring and reporting in Communications and Distribution. To provide strategic counsel to the SMT and Board on reputation management, issues management, communications and social media tactics. This involves managing and working with the Commissioning and Audience Engagement teams. To create and communicate the organisation's messages and ensure overall continuity of the brand consistency and image with key stakeholders with the support of the PR Executive. To lead on the rebranding of the organisation. In conjunction with CE and DCE, to advise the Board and staff in developing and maintaining strategic partnerships with external stakeholders. To work with the CE and DCE on developing strategic business relationships with broadcast distributors (linear and non-linear). To plan and strategize BSLBT's film submissions and participation in UK and international festivals with the support of the Distribution Executive. To lead and support the Audience Engagement Manager and their team in the next stage of further audience engagement, which includes initiatives to improve our data collection and analysis to evaluate future plans. Any other duties within the broad scope of the role as may be reasonably required. Employees are also required to comply with all BSLBT policies and relevant legislation. Person specification Essential skills, experience and competencies: At least 6 years' varied experience at managerial level of working across communication and/or distribution business units with skills and expertise in: Developing and maintaining strategic business relationships, Seeing new initiatives through from idea to implementation, within deadlines, Setting, monitoring and managing budgets, With good planning and line management skills, including the ability to manage performance. Has a strong network of contacts in the communications and/or distribution field. Experience of managing complex relationships with tolerance, resilience and sensitivity. Commitment to delivering greater diversity and inclusion across BSLBT, its programming and programme-makers. A BSL user or, if not, a commitment to learn. Experience of building a team of different skills and levels to achieve SMART objectives. Rounded experience in financial and budget planning, management and reporting across an organisational department. Experience of working on strategy within different organisations/areas of an organisation. A naturally collaborative working and communication style. Clear communicator, able to express information and opinions clearly and consistently. Commitment to and support for the aims, values and work of BSLBT. Desirable: Experience of working with Deaf people involved with making television programmes. An understanding of sign language, Deaf culture and history. Current knowledge of broadcast industry practices and standards. This is a description of the job as it is presently constituted. It is the practice of BSLBT to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you.