We're recruiting for Food and Beverage Team Members at The Lodge Nature Reserve Café. Part-Time Food and Beverage Team Members (Fixed-Term) Reference: MAR Location: RSPB UKHQ - The Lodge, Potton Road, Sandy, SG19 2DL Salary: £12.00 - £12.88 Per Hour Benefits: Pension, Life Assurance and Annual Leave About the RSPB As the UK's largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive. Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature. About the Role: As a Food and Beverage Team Member, you will be responsible for day-to-day tasks in the café. Working with a Food and Beverage Manager, Assistant Manager and Team Members, you will be providing a warm, welcoming atmosphere for our visitors to enjoy nature-friendly food and drink in an incredible setting. You will strive to achieve café targets, be a friendly and supportive team player, and have a genuine desire to deliver great customer service. Typical opening hours for the café are between 9am and 5pm. Team Member positions cover varied shift patterns, with weekend and occasional evening working. Key Skills Areas Support the Food and Beverage Team in day-to-day operations. Provides a warm welcome for our visitors, is helpful and friendly with a positive attitude. Preparing, merchandising, and serving food and drink to Visitors. Ensure all daily checklists and tasks are completed according to RSPB standards. Awareness of health and safety in the workplace, willing to undertake Food Hygiene Level 2. Awareness of targets - to be able to use great customer service and communication skills to increase sales. Able to communicate effectively, maintain positive relationships, working together with the wider Reserve team. What you can bring to The RSPB: A positive outlook, can-do attitude, willing to develop new skills. A genuine desire to deliver amazing customer service. A passion for good food and drink. Level 2 Food Safety (Desirable) GCSE Maths and English, or equivalent (Desirable) What can the RSPB offer you? Daytime working, no split shifts Discounts in RSPB Retail Shops, Cafes and Holiday Cottage High street discounts through Charity Worker Discounts Free entry to RSPB Reserves Investment in your Personal and Professional Development RSPB Pension Scheme, with matching employer contributions Health and Wellbeing support, including Employee Assistance Programme and free flu vaccine One paid volunteering day per year for a voluntary organisation of your choice. Does this sound like you? If so, we'd love to hear from you! There are two types of zero-hours contracts available; one of which is exclusively weekends, and one of which will contain weekends. These are fixed-term contracts for 6 months. Closing date: 23:59, Sunday, 14th April 2024 Please note that we are actively recruiting for this vacancy, we will be interviewing on an ongoing basis, and reserve the right to close once sufficient applications have been received. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application, you will be asked to complete a short online application form in addition to submitting your CV. Training, support, and development will be offered as part of this role. Please note that, as alcohol is served on-site, we require applicants for this vacancy to be aged 18+ The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Mar 29, 2024
Full time
We're recruiting for Food and Beverage Team Members at The Lodge Nature Reserve Café. Part-Time Food and Beverage Team Members (Fixed-Term) Reference: MAR Location: RSPB UKHQ - The Lodge, Potton Road, Sandy, SG19 2DL Salary: £12.00 - £12.88 Per Hour Benefits: Pension, Life Assurance and Annual Leave About the RSPB As the UK's largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive. Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature. About the Role: As a Food and Beverage Team Member, you will be responsible for day-to-day tasks in the café. Working with a Food and Beverage Manager, Assistant Manager and Team Members, you will be providing a warm, welcoming atmosphere for our visitors to enjoy nature-friendly food and drink in an incredible setting. You will strive to achieve café targets, be a friendly and supportive team player, and have a genuine desire to deliver great customer service. Typical opening hours for the café are between 9am and 5pm. Team Member positions cover varied shift patterns, with weekend and occasional evening working. Key Skills Areas Support the Food and Beverage Team in day-to-day operations. Provides a warm welcome for our visitors, is helpful and friendly with a positive attitude. Preparing, merchandising, and serving food and drink to Visitors. Ensure all daily checklists and tasks are completed according to RSPB standards. Awareness of health and safety in the workplace, willing to undertake Food Hygiene Level 2. Awareness of targets - to be able to use great customer service and communication skills to increase sales. Able to communicate effectively, maintain positive relationships, working together with the wider Reserve team. What you can bring to The RSPB: A positive outlook, can-do attitude, willing to develop new skills. A genuine desire to deliver amazing customer service. A passion for good food and drink. Level 2 Food Safety (Desirable) GCSE Maths and English, or equivalent (Desirable) What can the RSPB offer you? Daytime working, no split shifts Discounts in RSPB Retail Shops, Cafes and Holiday Cottage High street discounts through Charity Worker Discounts Free entry to RSPB Reserves Investment in your Personal and Professional Development RSPB Pension Scheme, with matching employer contributions Health and Wellbeing support, including Employee Assistance Programme and free flu vaccine One paid volunteering day per year for a voluntary organisation of your choice. Does this sound like you? If so, we'd love to hear from you! There are two types of zero-hours contracts available; one of which is exclusively weekends, and one of which will contain weekends. These are fixed-term contracts for 6 months. Closing date: 23:59, Sunday, 14th April 2024 Please note that we are actively recruiting for this vacancy, we will be interviewing on an ongoing basis, and reserve the right to close once sufficient applications have been received. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application, you will be asked to complete a short online application form in addition to submitting your CV. Training, support, and development will be offered as part of this role. Please note that, as alcohol is served on-site, we require applicants for this vacancy to be aged 18+ The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Randstad Construction & Property
Bristol, Somerset
Operations Administrator Full Time, Temporary Monday to Friday 07:00- 15:30 £12.50- £12.70 per hour. Temporary production/operations administrator required for an engineering client of mine based in Avonmouth. The contract will run on an initial 3-6 month basis, with the possibility of extension. You will be undertaking general administrative duties, assisting the production manager with day to day admin, setting up interviews, filling out/maintaining spreadsheets and much more. Prevous experience and working knowledge microsoft office is essential, although full training can be given on day to day tasks. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 29, 2024
Full time
Operations Administrator Full Time, Temporary Monday to Friday 07:00- 15:30 £12.50- £12.70 per hour. Temporary production/operations administrator required for an engineering client of mine based in Avonmouth. The contract will run on an initial 3-6 month basis, with the possibility of extension. You will be undertaking general administrative duties, assisting the production manager with day to day admin, setting up interviews, filling out/maintaining spreadsheets and much more. Prevous experience and working knowledge microsoft office is essential, although full training can be given on day to day tasks. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Exciting Opportunity for Experienced Project Manager in Central London! Are you a skilled Project Manager with a proven track record in commercial fit outs? Our prestigious client, a leading main contractor in the heart of London, is seeking a dynamic individual to join their team. Key Requirements: 3-4 years of hands-on experience in project management within the commercial fit-out sector click apply for full job details
Mar 29, 2024
Full time
Exciting Opportunity for Experienced Project Manager in Central London! Are you a skilled Project Manager with a proven track record in commercial fit outs? Our prestigious client, a leading main contractor in the heart of London, is seeking a dynamic individual to join their team. Key Requirements: 3-4 years of hands-on experience in project management within the commercial fit-out sector click apply for full job details
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Mar 29, 2024
Contractor
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Food and Beverage Team Members to work across Berrington Hall and Croft Castle. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. Both properties are in a rural area, so please think about how you'd get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Flexible, 0-hour role, working weekends and bank holidays only. Additional hours may be available during peak times such as school holidays. Shifts will be worked between 9am and 5.30pm (latest finish may be 6pm in summer holidays).This is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Salary: £11.50 per hour. Duration: Fixed Term Contract until 3rd November 2024. Interview date: 12th April 2024. What it's like to work here Reporting to the Food & Beverage Assistant Manager, you'll be required to work across both Berrington Hall (near Leominster, Herefordshire, HR6 0DW) and Croft Castle (Yarpole, Leominster, HR6 9PW).Berrington Hall is a Neo-Classical mansion built in the late 18th Century. The mansion boasts delicate interiors with beautifully decorated ceilings and fine furniture. In recent years the property has built a reputation for the display of contemporary art projects, both inside the mansion and on the wider property. Croft Castle is an ancient place situated on the English-Welsh border. Steeped in British history and politics with a picturesque castle and medieval parkland, Croft welcomes over 100,000 visitors a year and is a lively and fun place to work. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Happy to work in a team or on your own initiative. A people person, who cares about giving great service. Enthusiastic and willing to learn. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Mar 29, 2024
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Food and Beverage Team Members to work across Berrington Hall and Croft Castle. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. Both properties are in a rural area, so please think about how you'd get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Flexible, 0-hour role, working weekends and bank holidays only. Additional hours may be available during peak times such as school holidays. Shifts will be worked between 9am and 5.30pm (latest finish may be 6pm in summer holidays).This is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Salary: £11.50 per hour. Duration: Fixed Term Contract until 3rd November 2024. Interview date: 12th April 2024. What it's like to work here Reporting to the Food & Beverage Assistant Manager, you'll be required to work across both Berrington Hall (near Leominster, Herefordshire, HR6 0DW) and Croft Castle (Yarpole, Leominster, HR6 9PW).Berrington Hall is a Neo-Classical mansion built in the late 18th Century. The mansion boasts delicate interiors with beautifully decorated ceilings and fine furniture. In recent years the property has built a reputation for the display of contemporary art projects, both inside the mansion and on the wider property. Croft Castle is an ancient place situated on the English-Welsh border. Steeped in British history and politics with a picturesque castle and medieval parkland, Croft welcomes over 100,000 visitors a year and is a lively and fun place to work. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Happy to work in a team or on your own initiative. A people person, who cares about giving great service. Enthusiastic and willing to learn. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Accura Consulting is a firm of Chartered Quantity Surveyors specialising in providing expert advice in matters of quantum, delay, commercial management and claims resolution. Accura Consulting provides practical, actionable advice as early as possible. We help clients make confident decisions click apply for full job details
Mar 29, 2024
Contractor
Accura Consulting is a firm of Chartered Quantity Surveyors specialising in providing expert advice in matters of quantum, delay, commercial management and claims resolution. Accura Consulting provides practical, actionable advice as early as possible. We help clients make confident decisions click apply for full job details
The Job Motivating and inspiring a team of colleagues Ensuring stock availability and merchandising levels are to the required standards Safe working practices of all colleagues Keyholding and Duty Management The contracted hours for this role are 37 or more What's in it for you? Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us click apply for full job details
Mar 29, 2024
Full time
The Job Motivating and inspiring a team of colleagues Ensuring stock availability and merchandising levels are to the required standards Safe working practices of all colleagues Keyholding and Duty Management The contracted hours for this role are 37 or more What's in it for you? Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us click apply for full job details
Role: Mental Health & Wellbeing Education Co-ordinator Job reference: MH-HWEC-0324 Days and hours: 30-40 hours per week as agreed, usually worked Monday - Friday Salary: Annual salary up to £32,926pa (based on 40hrs FTE), pro rata for part-time contract. Contract: Permanent Location: Flexible working - home, office, plus regular outreach work across Cambridgeshire & Suffolk. About the Employer This charity strives to create a fulfilling and enjoyable place to work; they know how staff & volunteers feel directly translates to the quality of service & care they give their clients, and they also recognise the crucial role each staff member plays in helping to fulfil their Mission. Job Role An exciting new opportunity has arisen for a Mental Health & Wellbeing Education Co-ordinator to join this charity's Health & Wellbeing department to lead on the quality assurance and delivery of health and wellbeing training and education programmes. Working alongside the Health & Wellbeing Manager and Clinical Operations Manager, you will: Support the organisational strategic objectives for all Health and Wellbeing services, but with a particular focus on mental health & wellbeing. Support the Mental Health & Wellbeing Training Co-ordinator to design, quality assure, and deliver a range of mental health and wellbeing education programmes including staff training, young people or parent workshops, and community events. Support the Health & Wellbeing Manager in managing and overseeing the delivery and quality assurance of wider health and wellbeing training such as First Aid and qualifications from YMCA Awards. Develop new partnerships and opportunities to educate communities about the health and wellbeing agenda: attending networking events, developing marketing activity, delivering presentations and sourcing funding opportunities. Provide effective line management and recruitment of sessional health and wellbeing trainers, ensuring high standards of delivery. Support the development and growth of health and wellbeing services whilst meeting annual targets. Develop mental health & wellbeing programmes internally and externally for target audiences such as supported housing residents, youth work, family work and workplace wellbeing initiatives. Support with the management and monitoring of operational tasks across the health and wellbeing department such as writing reports, data analysis and strategy development. You will have and be able to demonstrate the following qualities: Possess a Level 4 mental health qualification. Possess a valid Award In Education; PTTLS qualification; or Qualified Teacher Status Sound knowledge and experience of the children and adult's physical health and mental health agenda, including local and national initiatives and approaches. Sound knowledge and experience of quality assurance tools and processes. Proven experience of developing and delivering high quality health & wellbeing training and education programmes to adults and young people. Sound knowledge and experience in using various marketing approaches. Proven experience in project management and partnership development. Ability to effectively manage time and work well in teams or on your own initiative. Excellent organisational, negotiation and time management skills. Excellent IT and communication skills. Excellent leadership skills and experience. A flexible approach to work. A current driving licence and access to a car for work. Benefits: 5 weeks holiday & public holiday allowance (Pro rata). Free use of the charity's onsite Gyms at either Cambridge or Peterborough. Paid day off for your Birthday. Free onsite car parking for staff. Your DBS Check Facilitated / Cost Paid as part of your onboarding. Competitive rates of pay and company pension, plus access for staff, and their immediate families, to their Employee Assistance Programme. Regular supervision and continued personal development. Applications will be assessed on receipt so early application is advised.Interviews are due to take place in early May. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Thank you for your interest, this employer looks forward to hearing from you soon! The charity is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. No agencies please.
Mar 29, 2024
Full time
Role: Mental Health & Wellbeing Education Co-ordinator Job reference: MH-HWEC-0324 Days and hours: 30-40 hours per week as agreed, usually worked Monday - Friday Salary: Annual salary up to £32,926pa (based on 40hrs FTE), pro rata for part-time contract. Contract: Permanent Location: Flexible working - home, office, plus regular outreach work across Cambridgeshire & Suffolk. About the Employer This charity strives to create a fulfilling and enjoyable place to work; they know how staff & volunteers feel directly translates to the quality of service & care they give their clients, and they also recognise the crucial role each staff member plays in helping to fulfil their Mission. Job Role An exciting new opportunity has arisen for a Mental Health & Wellbeing Education Co-ordinator to join this charity's Health & Wellbeing department to lead on the quality assurance and delivery of health and wellbeing training and education programmes. Working alongside the Health & Wellbeing Manager and Clinical Operations Manager, you will: Support the organisational strategic objectives for all Health and Wellbeing services, but with a particular focus on mental health & wellbeing. Support the Mental Health & Wellbeing Training Co-ordinator to design, quality assure, and deliver a range of mental health and wellbeing education programmes including staff training, young people or parent workshops, and community events. Support the Health & Wellbeing Manager in managing and overseeing the delivery and quality assurance of wider health and wellbeing training such as First Aid and qualifications from YMCA Awards. Develop new partnerships and opportunities to educate communities about the health and wellbeing agenda: attending networking events, developing marketing activity, delivering presentations and sourcing funding opportunities. Provide effective line management and recruitment of sessional health and wellbeing trainers, ensuring high standards of delivery. Support the development and growth of health and wellbeing services whilst meeting annual targets. Develop mental health & wellbeing programmes internally and externally for target audiences such as supported housing residents, youth work, family work and workplace wellbeing initiatives. Support with the management and monitoring of operational tasks across the health and wellbeing department such as writing reports, data analysis and strategy development. You will have and be able to demonstrate the following qualities: Possess a Level 4 mental health qualification. Possess a valid Award In Education; PTTLS qualification; or Qualified Teacher Status Sound knowledge and experience of the children and adult's physical health and mental health agenda, including local and national initiatives and approaches. Sound knowledge and experience of quality assurance tools and processes. Proven experience of developing and delivering high quality health & wellbeing training and education programmes to adults and young people. Sound knowledge and experience in using various marketing approaches. Proven experience in project management and partnership development. Ability to effectively manage time and work well in teams or on your own initiative. Excellent organisational, negotiation and time management skills. Excellent IT and communication skills. Excellent leadership skills and experience. A flexible approach to work. A current driving licence and access to a car for work. Benefits: 5 weeks holiday & public holiday allowance (Pro rata). Free use of the charity's onsite Gyms at either Cambridge or Peterborough. Paid day off for your Birthday. Free onsite car parking for staff. Your DBS Check Facilitated / Cost Paid as part of your onboarding. Competitive rates of pay and company pension, plus access for staff, and their immediate families, to their Employee Assistance Programme. Regular supervision and continued personal development. Applications will be assessed on receipt so early application is advised.Interviews are due to take place in early May. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Thank you for your interest, this employer looks forward to hearing from you soon! The charity is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. No agencies please.
Logisnext UK Ltd have an exciting opportunity for a HR Advisor to join our small but professional and friendly HR Team, based at our Head Office in Thame, Oxfordshire. Who are Logisnext UK Ltd? Logisnext UK Ltd are the manufacturer and supplier of Mitsubishi Forklift Trucks, the world's fourth-largest industrial truck manufacturer, supplying a complete range of electric, gas and diesel operated forklift trucks to our customers. The HR Advisor role The role of HR Advisor is a full time, permanent position working 35 hours a week, 9am to 5pm, Monday to Friday. The role supports the efficient running of the HR department by: -Providing first line support to managers and staff across the business. - Providing administrative support to the HR Manager with recruitment including advertising new vacancies, organising, and confirming interviews and administering psychometric evaluations. - Supporting line managers with first stage interviews for potential new staff. - Writing offers of employment and contracts of employment and carrying out pre-employment checks such as references, driving licence, criminal record checks, pre-employment health questionnaires etc. - Supporting the HR Manager with the induction process including preparing material for company induction, carrying out right to work checks and scanning new starter documents into employee files. Carries out the first day HR induction meeting for new starters. - Maintains employee records in the HR System, including adding new starters and updating records. - Responds to queries around employee benefits e.g. gym subsidies, eye care vouchers etc. - Carrying out general administrative tasks including, writing letters for employees including passed probation notifications, promotions, and job changes. - Carrying out administrative updates to HR policies and procedures and provides input to shaping future policies. - Taking notes in disciplinary, grievance and capability meetings and supports the HR Manager and HR Director with the administrative aspects of employee relations issues. - Working on projects to support the wider HR agenda. Skills and Experience We will be looking for candidates who want to grow their careers in the field of Human Resources, as well as: - Educated to 'A' level standard or equivalent. Ideally degree standard. - CIPD qualifications or a willingness to study for them. - Experience working in a Human Resources team. - Recruitment experience. - Experience of using systems, IT literate and confident with technology. - Good written English skills. - Good oral communication and influencing skills. - Empathy and an ability to work well with a range of people. - High attention to detail. Benefits This HR Advisor role is an opportunity to develop a broad range of HR skills in a small but professional and friendly HR Team. The organisation is going through a period of growth and change and there are many opportunities to get involved in interesting and positive HR Projects. Logisnext UK Ltd also offer a huge benefits package including but not limited to: - 25 days holiday (rising to 30 after 5 full years' service) + bank holidays. - Options to buy up to 5 additional holidays every year. - Company profit bonus scheme. - Subsidised gym membership. - Contributory pension scheme. - Private medical insurance scheme. - Group Income protection. - Life cover of 6 times your basic salary. - In-depth product training with long term opportunities for personal growth and development. If you would like to be considered for the role of HR Advisor within a highly successful company offering future career opportunities and an amazing benefits package, please apply now! Logisnext UK Ltd are an equal opportunities employer and welcomes applications from all of society.
Mar 29, 2024
Full time
Logisnext UK Ltd have an exciting opportunity for a HR Advisor to join our small but professional and friendly HR Team, based at our Head Office in Thame, Oxfordshire. Who are Logisnext UK Ltd? Logisnext UK Ltd are the manufacturer and supplier of Mitsubishi Forklift Trucks, the world's fourth-largest industrial truck manufacturer, supplying a complete range of electric, gas and diesel operated forklift trucks to our customers. The HR Advisor role The role of HR Advisor is a full time, permanent position working 35 hours a week, 9am to 5pm, Monday to Friday. The role supports the efficient running of the HR department by: -Providing first line support to managers and staff across the business. - Providing administrative support to the HR Manager with recruitment including advertising new vacancies, organising, and confirming interviews and administering psychometric evaluations. - Supporting line managers with first stage interviews for potential new staff. - Writing offers of employment and contracts of employment and carrying out pre-employment checks such as references, driving licence, criminal record checks, pre-employment health questionnaires etc. - Supporting the HR Manager with the induction process including preparing material for company induction, carrying out right to work checks and scanning new starter documents into employee files. Carries out the first day HR induction meeting for new starters. - Maintains employee records in the HR System, including adding new starters and updating records. - Responds to queries around employee benefits e.g. gym subsidies, eye care vouchers etc. - Carrying out general administrative tasks including, writing letters for employees including passed probation notifications, promotions, and job changes. - Carrying out administrative updates to HR policies and procedures and provides input to shaping future policies. - Taking notes in disciplinary, grievance and capability meetings and supports the HR Manager and HR Director with the administrative aspects of employee relations issues. - Working on projects to support the wider HR agenda. Skills and Experience We will be looking for candidates who want to grow their careers in the field of Human Resources, as well as: - Educated to 'A' level standard or equivalent. Ideally degree standard. - CIPD qualifications or a willingness to study for them. - Experience working in a Human Resources team. - Recruitment experience. - Experience of using systems, IT literate and confident with technology. - Good written English skills. - Good oral communication and influencing skills. - Empathy and an ability to work well with a range of people. - High attention to detail. Benefits This HR Advisor role is an opportunity to develop a broad range of HR skills in a small but professional and friendly HR Team. The organisation is going through a period of growth and change and there are many opportunities to get involved in interesting and positive HR Projects. Logisnext UK Ltd also offer a huge benefits package including but not limited to: - 25 days holiday (rising to 30 after 5 full years' service) + bank holidays. - Options to buy up to 5 additional holidays every year. - Company profit bonus scheme. - Subsidised gym membership. - Contributory pension scheme. - Private medical insurance scheme. - Group Income protection. - Life cover of 6 times your basic salary. - In-depth product training with long term opportunities for personal growth and development. If you would like to be considered for the role of HR Advisor within a highly successful company offering future career opportunities and an amazing benefits package, please apply now! Logisnext UK Ltd are an equal opportunities employer and welcomes applications from all of society.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Food and Beverage Team Leaders to join us at The Greyfriars and Hanbury Hall. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 hours per week (full time). Working 3 days at The Greyfriars and 2 days at Hanbury Hall. You'll be required to work regular weekends, bank holidays and during school holidays. Shifts will be 9am to 5pm on average. Salary: £23,166 per year (£11.88 per hour). Duration: Permanent contract. Interview date: 12th and 16th April 2024. What it's like to work here Reporting to the Food & Beverage Manager, you'll be based at Greyfriars House and Gardens (Worcester, WR1 2LZ) and Hanbury Hall & Gardens (Droitwich Spa, Worcestershire, WR9 7EA). Greyfriars House & Garden is a late medieval merchant's house, rescued from demolition, in Worcester city centre. As well as the house, Greyfriars has an English walled garden, second-hand bookshop and Old Oak Café. Hanbury Hall is a country retreat in the heart of Worcestershire. The Stables Café and Courtyard Kitchen are both open daily, serving a range of hot meals, cakes, sandwiches, bakes and drinks.? Hanbury also has 400 acres of parklands, gardens, the house and second-hand bookshop.? To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you'll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Friendly and adaptable, with a positive 'can-do' approach. Enthusiastic and willing to learn. A people person, who cares about communicating well and giving great service. Aware of health and safety compliance. A problem solver, who can lead and support a team every day. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Mar 29, 2024
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Food and Beverage Team Leaders to join us at The Greyfriars and Hanbury Hall. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 hours per week (full time). Working 3 days at The Greyfriars and 2 days at Hanbury Hall. You'll be required to work regular weekends, bank holidays and during school holidays. Shifts will be 9am to 5pm on average. Salary: £23,166 per year (£11.88 per hour). Duration: Permanent contract. Interview date: 12th and 16th April 2024. What it's like to work here Reporting to the Food & Beverage Manager, you'll be based at Greyfriars House and Gardens (Worcester, WR1 2LZ) and Hanbury Hall & Gardens (Droitwich Spa, Worcestershire, WR9 7EA). Greyfriars House & Garden is a late medieval merchant's house, rescued from demolition, in Worcester city centre. As well as the house, Greyfriars has an English walled garden, second-hand bookshop and Old Oak Café. Hanbury Hall is a country retreat in the heart of Worcestershire. The Stables Café and Courtyard Kitchen are both open daily, serving a range of hot meals, cakes, sandwiches, bakes and drinks.? Hanbury also has 400 acres of parklands, gardens, the house and second-hand bookshop.? To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you'll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Friendly and adaptable, with a positive 'can-do' approach. Enthusiastic and willing to learn. A people person, who cares about communicating well and giving great service. Aware of health and safety compliance. A problem solver, who can lead and support a team every day. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Medical Secretary/Administrator - Private Practice Full Time - 1 Year Contract with potential to continue as a permanent member of staff Office Based position Salary : £20,000-£24,000 pa based on experience Hours : Monday - Friday, 9 - 5.30 Job Summary: We are a small company who prides itself in providing exceptional Private Medical Practice Management to Consultants cover various disciplines including: - Allergy, General Paediatrics, Gastroenterology, Neurodevelopment, Enuresis and Dermatology. We are looking for an experienced Medical Secretary/Administrator to join our office-based team and to provide a comprehensive secretarial and administrative service to a number of private consultants. The ideal candidate will have recently worked within a healthcare setting (Private or NHS) and will be organised, proactive, highly motivated, personable, adaptable and IT literate. Role : To provide a comprehensive medical secretarial and administrative service to a number of private consultants:- Managing face to face and remote patient consultation appointments Expediting medical reports in a timely manor Effectively and sensitively dealing with patient enquiries Liaising with hospital colleagues and suppliers. To support the team in all administrative functions as directed by the Practice Manager Responsibilities: Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner Scheduling patient appointments Ensuring referral letters are processed and appointments made promptly Coordinating and ensuring all diagnostic results are shared with the requesting consultant Ensuring timely dispatch of clinic dictations Assisting with all other duties within the office as required on a daily basis Invoicing and processing payments Strictly adhere to current GDPR practices and patient confidentiality Key Skills Required: Strong attention to detail Experience of working as a secretary and/or in a medical clerical environment Experience of managing diaries and schedules Medical terminology would be an advantage Excellent typing skills Experience of working with Microsoft Office, especially Word, Excel and Outlook and patient databases Excellent communication skills Ability to work to tight deadlines Professional and caring telephone manner Have a friendly and positive attitude Ability to work independently and as part of a team Experience of DGL Practice Manager would be an advantage Why Join Our Team: We recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of our team. A friendly, supportive and comfortable office environment to work in. We provide all training in-house. We take a great deal of pride in providing a bespoke and unique personal service to both our clients, the doctors and their patients alike. We are regarded highly as service providers and as such all our current consultants have approached us to assist with managing their practices and we have had no need to advertise for new business. We have extensive knowledge of all areas of private practice. Easy access with Rayners Lane Station a 2 minute walk away. 20 days annual leave plus Bank Holidays Full PAYE is offered with enrolment to NEST Pension scheme after completion of probation period. Please note that only shortlisted candidates will be contacted for interview.
Mar 29, 2024
Full time
Medical Secretary/Administrator - Private Practice Full Time - 1 Year Contract with potential to continue as a permanent member of staff Office Based position Salary : £20,000-£24,000 pa based on experience Hours : Monday - Friday, 9 - 5.30 Job Summary: We are a small company who prides itself in providing exceptional Private Medical Practice Management to Consultants cover various disciplines including: - Allergy, General Paediatrics, Gastroenterology, Neurodevelopment, Enuresis and Dermatology. We are looking for an experienced Medical Secretary/Administrator to join our office-based team and to provide a comprehensive secretarial and administrative service to a number of private consultants. The ideal candidate will have recently worked within a healthcare setting (Private or NHS) and will be organised, proactive, highly motivated, personable, adaptable and IT literate. Role : To provide a comprehensive medical secretarial and administrative service to a number of private consultants:- Managing face to face and remote patient consultation appointments Expediting medical reports in a timely manor Effectively and sensitively dealing with patient enquiries Liaising with hospital colleagues and suppliers. To support the team in all administrative functions as directed by the Practice Manager Responsibilities: Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner Scheduling patient appointments Ensuring referral letters are processed and appointments made promptly Coordinating and ensuring all diagnostic results are shared with the requesting consultant Ensuring timely dispatch of clinic dictations Assisting with all other duties within the office as required on a daily basis Invoicing and processing payments Strictly adhere to current GDPR practices and patient confidentiality Key Skills Required: Strong attention to detail Experience of working as a secretary and/or in a medical clerical environment Experience of managing diaries and schedules Medical terminology would be an advantage Excellent typing skills Experience of working with Microsoft Office, especially Word, Excel and Outlook and patient databases Excellent communication skills Ability to work to tight deadlines Professional and caring telephone manner Have a friendly and positive attitude Ability to work independently and as part of a team Experience of DGL Practice Manager would be an advantage Why Join Our Team: We recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of our team. A friendly, supportive and comfortable office environment to work in. We provide all training in-house. We take a great deal of pride in providing a bespoke and unique personal service to both our clients, the doctors and their patients alike. We are regarded highly as service providers and as such all our current consultants have approached us to assist with managing their practices and we have had no need to advertise for new business. We have extensive knowledge of all areas of private practice. Easy access with Rayners Lane Station a 2 minute walk away. 20 days annual leave plus Bank Holidays Full PAYE is offered with enrolment to NEST Pension scheme after completion of probation period. Please note that only shortlisted candidates will be contacted for interview.
Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Mar 29, 2024
Full time
Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Summary As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. Salary: £11.50 per hour Contract/duration: Fixed term contract until November 2024 Hours/working pattern/hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the duration of the contract. Please note: Some weekend and bank holiday working will be expected within this role. Fel Cynorthwyydd Gwasanaeth byddwch yn gweithio ar draws ardaloedd ymwelwyr, gan helpu gwahanol adrannau i ddarparu gwasanaeth cwsmeriaid o ansawdd uchel. Cyflog: £11.50 yr awr Contract/hyd: Contract cyfnod penodol tan fis Tachwedd 2024 Oriau/patrwm gwaith/oriau: Hyn Mae'r rôl yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n eu gweithio bob mis amrywio, ond bydd eich cyflog yn cael ei dalu mewn rhandaliadau cyfartal dros gyfnod y contract. Sylwer: Bydd disgwyl rhywfaint o weithio ar benwythnosau a gwyl y banc yn y rôl hon. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of 7 in the Welcome Team working at Plas Newydd property. Investing in you We want you to learn, discover and develop your career. And we'll do everything we can to offer you the training and support that you need to achieve your goals. We'll work with you to plan your development in a way that's right for your needs. The National Trust in Wales is a bilingual organisation and all staff and volunteers must show a commitment to work in a fully bilingual environment. Please answer the Welsh Language Competency question within your application. In order to provide fully bilingual customer service we are looking for people who can demonstrate conversational Welsh skills as a minimum. Welsh learners are very welcome to apply and training can be provided to develop Welsh language skills. Yn adrodd i'r Rheolwr Croeso, byddwch yn rhan o dîm o 7 yn y Tîm Croeso sy'n gweithio yn eiddo Plas Newydd. Buddsoddi ynoch chi Rydym am i chi ddysgu, darganfod a datblygu eich gyrfa. Byddwn yn gwneud popeth o fewn ein gallu i gynnig yr hyfforddiant a'r gefnogaeth sydd eu hangen arnoch i gyflawni eich nodau. Byddwn yn gweithio gyda chi i gynllunio'ch datblygiad mewn ffordd sy'n addas ar gyfer eich anghenion. Mae'r Ymddiriedolaeth Genedlaethol yng Nghymru yn sefydliad dwyieithog a rhaid i'r holl staff a gwirfoddolwyr ddangos ymrwymiad i weithio mewn amgylchedd cwbl ddwyieithog. Cwblhewch y cwestiwn Cymhwysedd Iaith Gymraeg yn eich cais. Er mwyn ddarparu gwasanaeth ddwyieithog rydym yn chwilio am bobl sy'n gallu dangos sgiliau sgyrsiol drwy'r iaith Gymraeg. Mae croeso mawr i ddysgwyr Cymraeg wneud cais a gellir darparu hyfforddiant i ddatblygu sgiliau Cymraeg What you'll be doing Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You'll be involved in different tasks. These could include greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly you'll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations. Mae cynorthwywyr gwasanaeth yn chwarae rhan bwysig wrth gefnogi gwahanol dimau eiddo wrth gyfarch a helpu ein hymwelwyr. Nid oes dau ddiwrnod yr un fath a gallwch ddisgwyl cwrdd â llawer o wahanol bobl a helpu mewn gwahanol ardaloedd i ymwelwyr. Byddwch yn cymryd rhan mewn gwahanol weithgareddau. Gallai'r rhain gynnwys cyfarch ymwelwyr wrth gyrraedd, ailstocio'r silffoedd yn y siop a chlirio byrddau yn y caffi. Yn bwysicaf oll, byddwch yn siarad ag ymwelwyr, gan ateb unrhyw gwestiynau sydd ganddynt i sicrhau eu bod yn gallu dod o hyd i bopeth sydd ei angen arnynt ar gyfer eu hymweliad. Byddai'r rôl hon yn addas i unrhyw un sydd ag angerdd am ddarparu gwasanaeth gwych i gwsmeriaid a diddordeb brwd mewn dysgu am weithrediadau ymwelwyr. Who we're looking for Customer focused with positive attitude A team player, but also can work on your own initiative Well organised and adaptable Willing to learn new skills Are you able to demonstrate conversational Welsh skills Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol Chwaraewr tîm, ond gall hefyd weithio ar eich menter eich hun Trefnus ac addasadwy Barod i ddysgu sgiliau newydd Ydych chi'n gallu dangos sgiliau Cymraeg sgyrsiol The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust properties for you, a guest and your children (under 18) Tax free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most locations Independent financial advice Click here to find out more about the benefits we offer to support you. Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd. Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenolMynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)Cynllun gofal plant di-drethCynllun benthyciad blaendal rhentBenthyciad tocyn tymorGostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinemaLwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn
Mar 29, 2024
Full time
Summary As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. Salary: £11.50 per hour Contract/duration: Fixed term contract until November 2024 Hours/working pattern/hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the duration of the contract. Please note: Some weekend and bank holiday working will be expected within this role. Fel Cynorthwyydd Gwasanaeth byddwch yn gweithio ar draws ardaloedd ymwelwyr, gan helpu gwahanol adrannau i ddarparu gwasanaeth cwsmeriaid o ansawdd uchel. Cyflog: £11.50 yr awr Contract/hyd: Contract cyfnod penodol tan fis Tachwedd 2024 Oriau/patrwm gwaith/oriau: Hyn Mae'r rôl yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n eu gweithio bob mis amrywio, ond bydd eich cyflog yn cael ei dalu mewn rhandaliadau cyfartal dros gyfnod y contract. Sylwer: Bydd disgwyl rhywfaint o weithio ar benwythnosau a gwyl y banc yn y rôl hon. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of 7 in the Welcome Team working at Plas Newydd property. Investing in you We want you to learn, discover and develop your career. And we'll do everything we can to offer you the training and support that you need to achieve your goals. We'll work with you to plan your development in a way that's right for your needs. The National Trust in Wales is a bilingual organisation and all staff and volunteers must show a commitment to work in a fully bilingual environment. Please answer the Welsh Language Competency question within your application. In order to provide fully bilingual customer service we are looking for people who can demonstrate conversational Welsh skills as a minimum. Welsh learners are very welcome to apply and training can be provided to develop Welsh language skills. Yn adrodd i'r Rheolwr Croeso, byddwch yn rhan o dîm o 7 yn y Tîm Croeso sy'n gweithio yn eiddo Plas Newydd. Buddsoddi ynoch chi Rydym am i chi ddysgu, darganfod a datblygu eich gyrfa. Byddwn yn gwneud popeth o fewn ein gallu i gynnig yr hyfforddiant a'r gefnogaeth sydd eu hangen arnoch i gyflawni eich nodau. Byddwn yn gweithio gyda chi i gynllunio'ch datblygiad mewn ffordd sy'n addas ar gyfer eich anghenion. Mae'r Ymddiriedolaeth Genedlaethol yng Nghymru yn sefydliad dwyieithog a rhaid i'r holl staff a gwirfoddolwyr ddangos ymrwymiad i weithio mewn amgylchedd cwbl ddwyieithog. Cwblhewch y cwestiwn Cymhwysedd Iaith Gymraeg yn eich cais. Er mwyn ddarparu gwasanaeth ddwyieithog rydym yn chwilio am bobl sy'n gallu dangos sgiliau sgyrsiol drwy'r iaith Gymraeg. Mae croeso mawr i ddysgwyr Cymraeg wneud cais a gellir darparu hyfforddiant i ddatblygu sgiliau Cymraeg What you'll be doing Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You'll be involved in different tasks. These could include greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly you'll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations. Mae cynorthwywyr gwasanaeth yn chwarae rhan bwysig wrth gefnogi gwahanol dimau eiddo wrth gyfarch a helpu ein hymwelwyr. Nid oes dau ddiwrnod yr un fath a gallwch ddisgwyl cwrdd â llawer o wahanol bobl a helpu mewn gwahanol ardaloedd i ymwelwyr. Byddwch yn cymryd rhan mewn gwahanol weithgareddau. Gallai'r rhain gynnwys cyfarch ymwelwyr wrth gyrraedd, ailstocio'r silffoedd yn y siop a chlirio byrddau yn y caffi. Yn bwysicaf oll, byddwch yn siarad ag ymwelwyr, gan ateb unrhyw gwestiynau sydd ganddynt i sicrhau eu bod yn gallu dod o hyd i bopeth sydd ei angen arnynt ar gyfer eu hymweliad. Byddai'r rôl hon yn addas i unrhyw un sydd ag angerdd am ddarparu gwasanaeth gwych i gwsmeriaid a diddordeb brwd mewn dysgu am weithrediadau ymwelwyr. Who we're looking for Customer focused with positive attitude A team player, but also can work on your own initiative Well organised and adaptable Willing to learn new skills Are you able to demonstrate conversational Welsh skills Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol Chwaraewr tîm, ond gall hefyd weithio ar eich menter eich hun Trefnus ac addasadwy Barod i ddysgu sgiliau newydd Ydych chi'n gallu dangos sgiliau Cymraeg sgyrsiol The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust properties for you, a guest and your children (under 18) Tax free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most locations Independent financial advice Click here to find out more about the benefits we offer to support you. Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd. Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenolMynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)Cynllun gofal plant di-drethCynllun benthyciad blaendal rhentBenthyciad tocyn tymorGostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinemaLwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Knight Partnership , part of the Connells Group, we're looking for a highly motivated Senior Lettings Manager to complement our fantastic residential Lettings team in Stamford on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Senior Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Senior Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Senior Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Knight Partnership Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04334
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Knight Partnership , part of the Connells Group, we're looking for a highly motivated Senior Lettings Manager to complement our fantastic residential Lettings team in Stamford on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Senior Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Senior Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Senior Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Knight Partnership Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04334
Natural Environment Research Council (NERC)
Swindon, Wiltshire
Senior Programme Manager (Talent and Skills) Natural Environmental Research Council (NERC) Salary: £43,116 Band: UKRI E Hours: Full time Contract Type: Fixed Term (12 months) Location: Polaris House, Swindon - Hybrid working. Division/Section: Research and Skills Talent and Skills team Closing Date: 05/05/24 As a NERC Senior Programme Manager (PM) you will join the Talent and Skills team within the NERC R click apply for full job details
Mar 29, 2024
Contractor
Senior Programme Manager (Talent and Skills) Natural Environmental Research Council (NERC) Salary: £43,116 Band: UKRI E Hours: Full time Contract Type: Fixed Term (12 months) Location: Polaris House, Swindon - Hybrid working. Division/Section: Research and Skills Talent and Skills team Closing Date: 05/05/24 As a NERC Senior Programme Manager (PM) you will join the Talent and Skills team within the NERC R click apply for full job details
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Peterborough on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04333
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Peterborough on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04333
Become a part of the UK's largest independent property group, where a rewarding career awaits you as a dynamic Property Manager in Guildford. Immerse yourself in a role that places customer service at its heart, allowing you to cultivate enduring connections with landlords and tenants. Your efforts will contribute to the ongoing expansion and advancement of our thriving business, fostering both our success and your professional journey. The benefits of being a Property Manager at haart Estate Agents in Guildford £22000 to £31500 basic salary, dependent on experience Up to £5400 in capped commission A further £2725 uncapped commission target £30125 to £39625 complete on-target earnings Company Car Fixed working hours: 08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday's, with a day in lieu in exchange) Additional Benefits of being a Property Manager at haart Estate Agents in Guildford Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 access to a confidential helpline, as part of our Employee Assistance Programme, supporting you with stress, anxiety, bereavement, legal information, and much more Eye care Up to £500 for every successful Employee Referral The responsibilities of a Property Manager at haart Estate Agents in Guildford Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will require to be a Property Manager at haart Estate Agents in Guildford A Full UK Driving Licence for a manual vehicle Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history Outstanding customer service Good telephone manner IT skills Click Apply Now to send your CV to us!
Mar 29, 2024
Full time
Become a part of the UK's largest independent property group, where a rewarding career awaits you as a dynamic Property Manager in Guildford. Immerse yourself in a role that places customer service at its heart, allowing you to cultivate enduring connections with landlords and tenants. Your efforts will contribute to the ongoing expansion and advancement of our thriving business, fostering both our success and your professional journey. The benefits of being a Property Manager at haart Estate Agents in Guildford £22000 to £31500 basic salary, dependent on experience Up to £5400 in capped commission A further £2725 uncapped commission target £30125 to £39625 complete on-target earnings Company Car Fixed working hours: 08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday's, with a day in lieu in exchange) Additional Benefits of being a Property Manager at haart Estate Agents in Guildford Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 access to a confidential helpline, as part of our Employee Assistance Programme, supporting you with stress, anxiety, bereavement, legal information, and much more Eye care Up to £500 for every successful Employee Referral The responsibilities of a Property Manager at haart Estate Agents in Guildford Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will require to be a Property Manager at haart Estate Agents in Guildford A Full UK Driving Licence for a manual vehicle Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history Outstanding customer service Good telephone manner IT skills Click Apply Now to send your CV to us!
Purpose of the Role To provide on-site lettings and property management services to an existing build to rent residential development comprising 227 apartments near Crawley. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Uploading availability details to marketing portals and updating adverts as necessary, dealing with enquiries, conducting viewings and negotiating offers Processing offers and completing all tenancy documentation Negotiating renewal tenancy terms and processing the relevant documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Work alongside the RSM to ensure H&S statutory requirements are meet across the development Managing, coaching and engaging a small number of on site team members In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - Monday-Friday 9am-6pm Salary - £45,000 + 10% discretionary bonus Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To provide on-site lettings and property management services to an existing build to rent residential development comprising 227 apartments near Crawley. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Uploading availability details to marketing portals and updating adverts as necessary, dealing with enquiries, conducting viewings and negotiating offers Processing offers and completing all tenancy documentation Negotiating renewal tenancy terms and processing the relevant documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Work alongside the RSM to ensure H&S statutory requirements are meet across the development Managing, coaching and engaging a small number of on site team members In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - Monday-Friday 9am-6pm Salary - £45,000 + 10% discretionary bonus Please see our Benefits Booklet for more information.
Position: Tenancy/Property Maestro Location: Derby Remuneration: Basic starting salary of £23,000.00 Once passed probation: 3% of the management fee earned Team commission for Google reviews Team commission for contractor fees earned Ready to embark on the wild journey of Property Management? Do you thrive in a fast-paced environment and fancy being part of a team that delivers first-class customer service with a sprinkle of humor? Our client, the reigning champion Estate Agent, is in the market for a highly motivated individual to join their squad as a Tenancy/Property Maestro. We're ideally looking for someone with enough property management experience to tap dance through the responsibilities from day one. Your mission, should you choose to accept it, involves working in a tight-knit team managing the student letting portfolio - overseeing a kingdom of 70-80 properties. While 90% of your wizardry will be performed from the office, occasional field trips to properties are on the agenda, so a full driving license is your golden ticket. Your Epic Quest: Forge legendary relationships with Landlords, Tenants, and Contractors. Master the art of communication via phone, email, and possibly smoke signals (kidding, but we'll take it if you've got it). Command inspections, end-of-tenancy spectacles, and deposit returns with the finesse of a magician. Be the guardian of Tenancy move-ins and inventories. Offer resolutions for complaints or issues raised (no swords required). Ensure compliance with Health & Safety standards (you know, to keep the dragons at bay). Lead maintenance teams and third-party contractors on epic quests for responsive and planned maintenance. Working Hours: Monday - Friday 8.30 am - 5.30 pm Occasional Saturday (10 am - 4 pm) with a day off in lieu, because even wizards need a break. Holiday Allowance: 28 Days (including Bank Holidays) per annum - a mix of regular and enchanted days. Experience: Previous experience in Property Management or Estate Agency - extra points for spellcasting abilities. Our client is all about investing in personal development, embracing innovation, and fostering a culture where laughter is the best magic potion. If this sounds like your kind of adventure, send us a raven, an owl, or just hit us up with your CV. We promise, no trolls under the bridge.
Mar 29, 2024
Full time
Position: Tenancy/Property Maestro Location: Derby Remuneration: Basic starting salary of £23,000.00 Once passed probation: 3% of the management fee earned Team commission for Google reviews Team commission for contractor fees earned Ready to embark on the wild journey of Property Management? Do you thrive in a fast-paced environment and fancy being part of a team that delivers first-class customer service with a sprinkle of humor? Our client, the reigning champion Estate Agent, is in the market for a highly motivated individual to join their squad as a Tenancy/Property Maestro. We're ideally looking for someone with enough property management experience to tap dance through the responsibilities from day one. Your mission, should you choose to accept it, involves working in a tight-knit team managing the student letting portfolio - overseeing a kingdom of 70-80 properties. While 90% of your wizardry will be performed from the office, occasional field trips to properties are on the agenda, so a full driving license is your golden ticket. Your Epic Quest: Forge legendary relationships with Landlords, Tenants, and Contractors. Master the art of communication via phone, email, and possibly smoke signals (kidding, but we'll take it if you've got it). Command inspections, end-of-tenancy spectacles, and deposit returns with the finesse of a magician. Be the guardian of Tenancy move-ins and inventories. Offer resolutions for complaints or issues raised (no swords required). Ensure compliance with Health & Safety standards (you know, to keep the dragons at bay). Lead maintenance teams and third-party contractors on epic quests for responsive and planned maintenance. Working Hours: Monday - Friday 8.30 am - 5.30 pm Occasional Saturday (10 am - 4 pm) with a day off in lieu, because even wizards need a break. Holiday Allowance: 28 Days (including Bank Holidays) per annum - a mix of regular and enchanted days. Experience: Previous experience in Property Management or Estate Agency - extra points for spellcasting abilities. Our client is all about investing in personal development, embracing innovation, and fostering a culture where laughter is the best magic potion. If this sounds like your kind of adventure, send us a raven, an owl, or just hit us up with your CV. We promise, no trolls under the bridge.
Senior Electrical Design Engineer - LPN 78759 This Senior Electrical Design Engineer - LPN will report to the Design Lead and will work within Capital Programme and Procurement based in our Bidder Street, West Ham office. You will be a permanent employee You will attract a salary of 71,914 + car + London Allowance + bonus + benefits and a bonus of 3%. Close Date: .12/04/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE Working across an Assets and Connections Portfolio, you will produce and assure high quality electrical designs to an agreed scope. Designs to be delivered to cost, time and quality targets. All designs must meet UK Power Networks design and CDM standards. These designs could be for both non-contestable and contestable works. You will work as part of a diverse team, providing design. PRINCIPLE ACCOUNTABILITIES Produce Electrical Designs that can be constructed in compliance with standards and CDM requirements and assure others designs Deliver designs, which conform to all relevant Codes of Practice and company and industry standards (for all designs relevant to UKPN Sub-stations), together with Electrical Design. Contribute to the production of technical, commercial and contractual documents for procurement of engineering products Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes Prepare concept and developed design, from specifications and drawings within defined periods. Provide an excellent service to the customer. Work as a Team Player within larger diverse teams Collaborate with the operational teams to guarantee a smooth process from initial enquiry through to final energisation and project closure. Comply with the requirements of the designer / principal designer as determined by the 2015 CDM Regulations Ensure design eliminates any hazards which may give rise to risks; and reduce risks from any remaining hazards (with CDM) Support and mentor other members of the team to enhance their experience. QUALIFICATIONS Electrical engineering experience. Knowledge of power system and protection design at 132KV, 33KV, 11KV, and intermediate voltages. Knowledge of design processes and DNO, ENA and International Design Standards including relevant operational aspects to deliver designs Work with external engineering organisations and customers/partners representing UKPN to best effect. Can undertake final approval of designs in specific area A good safety culture and sound understanding of Construction Design and Management (CDM) Regulations and their application in this role. Work unsupervised, set and comply with own targets, and implement better cost-saving solutions. Good team working skills A good level of business, environmental, safety, financial, and regulatory awareness; A general appreciation of financial reporting systems; Knowledge of project management Proficient in the use of Microsoft desktop applications. Proficient in the use of AutoCAD and or Micro station Awareness of current and technological developments in distribution plant and equipment. Broad knowledge of cables and overhead lines Input into construction ideas and techniques, which feed into UK Power Networks Green Action Plan Degree level or equivalent in engineering or science Chartered Engineer or working towards achieving Chartership DIMENSIONS You will be required to undertake site visits as part of this role and this will include entry to operational substations where compliance with safety rules and procedures is mandatory. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mar 29, 2024
Full time
Senior Electrical Design Engineer - LPN 78759 This Senior Electrical Design Engineer - LPN will report to the Design Lead and will work within Capital Programme and Procurement based in our Bidder Street, West Ham office. You will be a permanent employee You will attract a salary of 71,914 + car + London Allowance + bonus + benefits and a bonus of 3%. Close Date: .12/04/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE Working across an Assets and Connections Portfolio, you will produce and assure high quality electrical designs to an agreed scope. Designs to be delivered to cost, time and quality targets. All designs must meet UK Power Networks design and CDM standards. These designs could be for both non-contestable and contestable works. You will work as part of a diverse team, providing design. PRINCIPLE ACCOUNTABILITIES Produce Electrical Designs that can be constructed in compliance with standards and CDM requirements and assure others designs Deliver designs, which conform to all relevant Codes of Practice and company and industry standards (for all designs relevant to UKPN Sub-stations), together with Electrical Design. Contribute to the production of technical, commercial and contractual documents for procurement of engineering products Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes Prepare concept and developed design, from specifications and drawings within defined periods. Provide an excellent service to the customer. Work as a Team Player within larger diverse teams Collaborate with the operational teams to guarantee a smooth process from initial enquiry through to final energisation and project closure. Comply with the requirements of the designer / principal designer as determined by the 2015 CDM Regulations Ensure design eliminates any hazards which may give rise to risks; and reduce risks from any remaining hazards (with CDM) Support and mentor other members of the team to enhance their experience. QUALIFICATIONS Electrical engineering experience. Knowledge of power system and protection design at 132KV, 33KV, 11KV, and intermediate voltages. Knowledge of design processes and DNO, ENA and International Design Standards including relevant operational aspects to deliver designs Work with external engineering organisations and customers/partners representing UKPN to best effect. Can undertake final approval of designs in specific area A good safety culture and sound understanding of Construction Design and Management (CDM) Regulations and their application in this role. Work unsupervised, set and comply with own targets, and implement better cost-saving solutions. Good team working skills A good level of business, environmental, safety, financial, and regulatory awareness; A general appreciation of financial reporting systems; Knowledge of project management Proficient in the use of Microsoft desktop applications. Proficient in the use of AutoCAD and or Micro station Awareness of current and technological developments in distribution plant and equipment. Broad knowledge of cables and overhead lines Input into construction ideas and techniques, which feed into UK Power Networks Green Action Plan Degree level or equivalent in engineering or science Chartered Engineer or working towards achieving Chartership DIMENSIONS You will be required to undertake site visits as part of this role and this will include entry to operational substations where compliance with safety rules and procedures is mandatory. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.