Sales Office Administrator Our client is one of the largest UK Distributors of vaping and smoking cessation, confectionary and FMCG products to B2B (Wholesalers, Cash and Carries, Convenience stores and Vape Shops) with additional retail platforms direct to B2C. Our client began in 2017 and has grown rapidly, with over 200 employees currently across our head office, field sales force and distribution centres. All our locations are easily accessible, with our head office in Birmingham City Centre and our distribution centres 10 minutes from our head office. Our clients pride themselves on their career progression, promoting from within. This is an opportunity to be part of a growing company with an innovative team. Overview - Working closely with Internal and field sales team, providing pre and after sales support. - Ensuring the smooth running of the admin duties of the sales office. - Being the first point of contact for trade customers. Key Tasks Answering trade customer calls, handling them in the correct manner. Process orders for sales team & other members. Checking accuracy of orders and issuing invoices. Helping warehouse with reported parcel issues. Point of contact for reps for daily issues Dealing with sales teams figures: Daily, weekly and monthly sales, trade app and registrations. Qualify customer account registrations by contacting them and vetting their credentials. Identifying and passing customer referrals to correct BDE from CRM lead. Maintaining sales records and compiling monthly sales reports. Helping sales manager with monthly wage figures. The Individual Proactive, experienced administrator Problem Solver Organised Team Player Enjoys fast paced sales environment but is calm in situations that may be challenging. Understands the importance of deadlines. Good with figures Customer Service orientated.
Mar 28, 2024
Full time
Sales Office Administrator Our client is one of the largest UK Distributors of vaping and smoking cessation, confectionary and FMCG products to B2B (Wholesalers, Cash and Carries, Convenience stores and Vape Shops) with additional retail platforms direct to B2C. Our client began in 2017 and has grown rapidly, with over 200 employees currently across our head office, field sales force and distribution centres. All our locations are easily accessible, with our head office in Birmingham City Centre and our distribution centres 10 minutes from our head office. Our clients pride themselves on their career progression, promoting from within. This is an opportunity to be part of a growing company with an innovative team. Overview - Working closely with Internal and field sales team, providing pre and after sales support. - Ensuring the smooth running of the admin duties of the sales office. - Being the first point of contact for trade customers. Key Tasks Answering trade customer calls, handling them in the correct manner. Process orders for sales team & other members. Checking accuracy of orders and issuing invoices. Helping warehouse with reported parcel issues. Point of contact for reps for daily issues Dealing with sales teams figures: Daily, weekly and monthly sales, trade app and registrations. Qualify customer account registrations by contacting them and vetting their credentials. Identifying and passing customer referrals to correct BDE from CRM lead. Maintaining sales records and compiling monthly sales reports. Helping sales manager with monthly wage figures. The Individual Proactive, experienced administrator Problem Solver Organised Team Player Enjoys fast paced sales environment but is calm in situations that may be challenging. Understands the importance of deadlines. Good with figures Customer Service orientated.
Sales Order Processor/Customer Service Executive Carrington, M31 30 x hours per week Salary up to £24,000pa (Pro-rata) Working hours are Monday Friday 08.00am to 15.00pm (one hour for lunch) The opportunity Do you have experience working in an Order Processing or similar role, in a fast paced environment? Are you a great communicator, with excellent customer service skills? Do you want to join a company that has a real family-feel, where they really look after their staff? If you ve answered yes to the above, this role could be just what you re looking for! This is a great opportunity to join a global FMCG company, working in the office at their Manchester based Warehouse, helping to process all incoming orders and dealing with any customer issues in a efficient and timely manner. This is a busy role, requiring excellent attention to detail and the ability to multi-task and keep calm under pressure. In return for your hard work you ll get the opportunity to attend fun social events (if you wish to!) and be part of a high-performing and friendly team! Reporting to the Distribution Centre Manager, your main role will be to process customer purchase orders into the system both accurately and in a timely manner. You ll be processing orders captured by the field based Sales team via email and also processing orders from customers who contact the company directly either via email or over the phone. This role works closely with the other Order Administrator/Customer Service Exec and you will cover each other during times of both holiday and sickness. Duties will include: External Customer Liaison Obtaining purchase orders over the telephone when customers call in Resolving any issues regarding deliveries / order capture in liaison with the warehouse Resolving customer enquiries / complaints as necessary Preparation, management and circulation of excel spreadsheets End of day sales reports sent via email Order processing onto In-house systems, ensuring a high level of accuracy Releasing orders which come through via email Ownership of customer delivery date requirements / delivery issues / stock issues or requirements in order to achieve company targets across all accounts Input of some Accounts upon request Liaison with Credit Control re out-standing payments Processing orders once payments are received Liaison with Credit Control once orders completed Administration of Credits / Uplifts Liaison with Sales team re credit / uplift requirements Passing of all information to warehouse for activation of uplifts and credits Following up to ensure uplifts take place Gaining approval of Credits once raised, to ensure information is correct for customers Consumer Complaints Monitoring and timely recording of customer complaints Liaison with factories to have products tested when received Communication with consumers to keep them up to date with their complaint Liaison with 3rd party legal support where required Production of monthly reports for management and factories of complaints received The ideal candidate: Will bring previous experience working in a similar Order Processing / Order Input role within a busy office environment Will live near to Carrington and be happy to work in the office 8am to 3pm Monday - Friday Will be an excellent communicator at all levels Will be highly motivated, with a passion for doing a great job Will be an enthusiastic team-player, with the willingness to help out with additional tasks Will have strong IT skills and be familiar with MS Office (Word, Excel, Outlook) Will be highly organised with the ability to multi-task and cope under pressure Will pay excellent attention to detail at all times, whilst often working at speed Company benefits include : Company pension scheme with employer contribution of 3%, Up to 25 days paid holiday (plus Bank holidays), Generous life assurance cover up to 4 times salary, Employee Assist Programme, Free on-site parking, 10% profit related bonus scheme, Other perks which can be discussed at interview stage. This is a great opportunity for someone who wants to work in a busy, varied and challenging role where no two days will be the same! For more information about the role please contact Carla at Bloom Talent Solutions for an informal, friendly chat or apply today to be considered. Bloom Talent Solutions is acting as an agency for this Permanent vacancy.
Mar 27, 2024
Full time
Sales Order Processor/Customer Service Executive Carrington, M31 30 x hours per week Salary up to £24,000pa (Pro-rata) Working hours are Monday Friday 08.00am to 15.00pm (one hour for lunch) The opportunity Do you have experience working in an Order Processing or similar role, in a fast paced environment? Are you a great communicator, with excellent customer service skills? Do you want to join a company that has a real family-feel, where they really look after their staff? If you ve answered yes to the above, this role could be just what you re looking for! This is a great opportunity to join a global FMCG company, working in the office at their Manchester based Warehouse, helping to process all incoming orders and dealing with any customer issues in a efficient and timely manner. This is a busy role, requiring excellent attention to detail and the ability to multi-task and keep calm under pressure. In return for your hard work you ll get the opportunity to attend fun social events (if you wish to!) and be part of a high-performing and friendly team! Reporting to the Distribution Centre Manager, your main role will be to process customer purchase orders into the system both accurately and in a timely manner. You ll be processing orders captured by the field based Sales team via email and also processing orders from customers who contact the company directly either via email or over the phone. This role works closely with the other Order Administrator/Customer Service Exec and you will cover each other during times of both holiday and sickness. Duties will include: External Customer Liaison Obtaining purchase orders over the telephone when customers call in Resolving any issues regarding deliveries / order capture in liaison with the warehouse Resolving customer enquiries / complaints as necessary Preparation, management and circulation of excel spreadsheets End of day sales reports sent via email Order processing onto In-house systems, ensuring a high level of accuracy Releasing orders which come through via email Ownership of customer delivery date requirements / delivery issues / stock issues or requirements in order to achieve company targets across all accounts Input of some Accounts upon request Liaison with Credit Control re out-standing payments Processing orders once payments are received Liaison with Credit Control once orders completed Administration of Credits / Uplifts Liaison with Sales team re credit / uplift requirements Passing of all information to warehouse for activation of uplifts and credits Following up to ensure uplifts take place Gaining approval of Credits once raised, to ensure information is correct for customers Consumer Complaints Monitoring and timely recording of customer complaints Liaison with factories to have products tested when received Communication with consumers to keep them up to date with their complaint Liaison with 3rd party legal support where required Production of monthly reports for management and factories of complaints received The ideal candidate: Will bring previous experience working in a similar Order Processing / Order Input role within a busy office environment Will live near to Carrington and be happy to work in the office 8am to 3pm Monday - Friday Will be an excellent communicator at all levels Will be highly motivated, with a passion for doing a great job Will be an enthusiastic team-player, with the willingness to help out with additional tasks Will have strong IT skills and be familiar with MS Office (Word, Excel, Outlook) Will be highly organised with the ability to multi-task and cope under pressure Will pay excellent attention to detail at all times, whilst often working at speed Company benefits include : Company pension scheme with employer contribution of 3%, Up to 25 days paid holiday (plus Bank holidays), Generous life assurance cover up to 4 times salary, Employee Assist Programme, Free on-site parking, 10% profit related bonus scheme, Other perks which can be discussed at interview stage. This is a great opportunity for someone who wants to work in a busy, varied and challenging role where no two days will be the same! For more information about the role please contact Carla at Bloom Talent Solutions for an informal, friendly chat or apply today to be considered. Bloom Talent Solutions is acting as an agency for this Permanent vacancy.
Graduate Administrator - Maidstone 24,000 Our client within FMCG is seeking a Graduate Administrator on a temporary basis of 6 months, with a potential of a permanent role. This is a great opportunity for someone who is looking to gain experience within an office support role. The Role: Ensure that orders are inputted accurately to agreed timescales Ensure that customer queries are responded to as soon as possible and dealt with to the highest level Undertake routine administrative tasks such as filing, faxing emailing, word-processing, photocopying, printing Provide product knowledge to an extent to be able to answer queries to customers and in-house The Ideal Candidate Ability to demonstrate a professional and reliable work ethic Excellent time management and ability to prioritise workload Ability to demonstrate good attention to detail Apply now for immediate consideration Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 25, 2024
Seasonal
Graduate Administrator - Maidstone 24,000 Our client within FMCG is seeking a Graduate Administrator on a temporary basis of 6 months, with a potential of a permanent role. This is a great opportunity for someone who is looking to gain experience within an office support role. The Role: Ensure that orders are inputted accurately to agreed timescales Ensure that customer queries are responded to as soon as possible and dealt with to the highest level Undertake routine administrative tasks such as filing, faxing emailing, word-processing, photocopying, printing Provide product knowledge to an extent to be able to answer queries to customers and in-house The Ideal Candidate Ability to demonstrate a professional and reliable work ethic Excellent time management and ability to prioritise workload Ability to demonstrate good attention to detail Apply now for immediate consideration Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sales Administrator Manchester based. Monday- Friday 25k basic plus bonus Realistic 1st year OTE 28K, pension, 25 days holiday, Up to 3k per year commission incentive (based on business performance- (not a given however each Flexible working set up- can start any time from 7am-9.30 am employee assistance programme, Learning and development opportunities Join a leading global manufacturer who are best known for commitment to excellence and innovation in delivering high-quality products . Seeking a dynamic Sales Administrator to support the sales team, ensuring smooth operations and exceptional customer service. Key Responsibilities: Provide administrative support, manage correspondance Process orders accurately, maintain customer records, and assist in sales documentation. Coordinate with departments for order fulfilment and resolve customer inquiries promptly. Provide quotations Sales administrative support Generate reports on sales activities and assist with inventory management. Qualifications: Previous sales support/admin/ customer service experience within a business to business environment. Proficiency in MS Office, strong organizational and communication skills. Ability to multitask, prioritize, and work effectively both independently and within a team. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Mar 25, 2024
Full time
Sales Administrator Manchester based. Monday- Friday 25k basic plus bonus Realistic 1st year OTE 28K, pension, 25 days holiday, Up to 3k per year commission incentive (based on business performance- (not a given however each Flexible working set up- can start any time from 7am-9.30 am employee assistance programme, Learning and development opportunities Join a leading global manufacturer who are best known for commitment to excellence and innovation in delivering high-quality products . Seeking a dynamic Sales Administrator to support the sales team, ensuring smooth operations and exceptional customer service. Key Responsibilities: Provide administrative support, manage correspondance Process orders accurately, maintain customer records, and assist in sales documentation. Coordinate with departments for order fulfilment and resolve customer inquiries promptly. Provide quotations Sales administrative support Generate reports on sales activities and assist with inventory management. Qualifications: Previous sales support/admin/ customer service experience within a business to business environment. Proficiency in MS Office, strong organizational and communication skills. Ability to multitask, prioritize, and work effectively both independently and within a team. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Job Title: FM Helpdesk Administrator Location: Manchester city centre Salary: 12.24 an hour Temp to perm ( 25,500) Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up) I am looking for a FM Helpdesk Administrator to join our well respected client in Manchester City Centre on a 6 month temp to permanent basis starting IMMEDIATELY. As a FM Helpdesk Administrator your duties will include: -Acting as a point of contact for customers -Building outstanding work relationships with clients and contractors within the business -Dealing with High volume calls and emails -Controlling and updating critical business issues daily -Updating systems for complete transparency -Ensuring all jobs called in is processed in a timely manner -Dealing with queries in a proficient way -Being able to hit business KPIs Experience as a FM Helpdesk Administrator preferred: -Experience on a Facility Management Help-desk -Excellent verbal and communication skills -Good listening skills and attention to detail -Ability to liaise with stakeholders -Articulate in multitasking -Ability to achieve desired results -Good self-management skills and ability to prioritise tasks effectively If you have the experience in Facility Management and looking to start an exciting new career apply now ! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 20, 2024
Full time
Job Title: FM Helpdesk Administrator Location: Manchester city centre Salary: 12.24 an hour Temp to perm ( 25,500) Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up) I am looking for a FM Helpdesk Administrator to join our well respected client in Manchester City Centre on a 6 month temp to permanent basis starting IMMEDIATELY. As a FM Helpdesk Administrator your duties will include: -Acting as a point of contact for customers -Building outstanding work relationships with clients and contractors within the business -Dealing with High volume calls and emails -Controlling and updating critical business issues daily -Updating systems for complete transparency -Ensuring all jobs called in is processed in a timely manner -Dealing with queries in a proficient way -Being able to hit business KPIs Experience as a FM Helpdesk Administrator preferred: -Experience on a Facility Management Help-desk -Excellent verbal and communication skills -Good listening skills and attention to detail -Ability to liaise with stakeholders -Articulate in multitasking -Ability to achieve desired results -Good self-management skills and ability to prioritise tasks effectively If you have the experience in Facility Management and looking to start an exciting new career apply now ! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Job Title: FM Helpdesk AdministratorLocation: Manchester city centreSalary: £12.24 an hour Temp to perm (£25,500)Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up)I am looking for a FM Helpdesk Administrator to join our well respected client in Manchester City Centre on a 6 month temp to permanent basis starting IMMEDIATELY. As a FM Helpdesk Administrator your duties will include:-Acting as a point of contact for customers-Building outstanding work relationships with clients and contractors within the business-Dealing with High volume calls and emails-Controlling and updating critical business issues daily-Updating systems for complete transparency-Ensuring all jobs called in is processed in a timely manner-Dealing with queries in a proficient way-Being able to hit business KPIsExperience as a FM Helpdesk Administrator preferred:-Experience on a Facility Management Help-desk-Excellent verbal and communication skills-Good listening skills and attention to detail-Ability to liaise with stakeholders-Articulate in multitasking-Ability to achieve desired results-Good self-management skills and ability to prioritise tasks effectivelyIf you have the experience in Facility Management and looking to start an exciting new career apply now ! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 11, 2024
Full time
Job Title: FM Helpdesk AdministratorLocation: Manchester city centreSalary: £12.24 an hour Temp to perm (£25,500)Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up)I am looking for a FM Helpdesk Administrator to join our well respected client in Manchester City Centre on a 6 month temp to permanent basis starting IMMEDIATELY. As a FM Helpdesk Administrator your duties will include:-Acting as a point of contact for customers-Building outstanding work relationships with clients and contractors within the business-Dealing with High volume calls and emails-Controlling and updating critical business issues daily-Updating systems for complete transparency-Ensuring all jobs called in is processed in a timely manner-Dealing with queries in a proficient way-Being able to hit business KPIsExperience as a FM Helpdesk Administrator preferred:-Experience on a Facility Management Help-desk-Excellent verbal and communication skills-Good listening skills and attention to detail-Ability to liaise with stakeholders-Articulate in multitasking-Ability to achieve desired results-Good self-management skills and ability to prioritise tasks effectivelyIf you have the experience in Facility Management and looking to start an exciting new career apply now ! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Are you an experienced Administrator or Personal Assistant looking for a fascinating next opportunity? How about working for a business that delivers world class training solutions that focus on developing people and driving business success in the luxury FMCG space with both international and domestic clients? Competitive pay, a great company culture & flexible/hybrid work appeal? Great, we want to hear from you!Mploy Staffing Solutions Ltd is looking to find a full time & permanent Client Services Coordinator to join our highly valued client in Dorchester, Dorset.Why should you be interested? Our client is offering: an annual salary of £27,000 to £28,000 (£12.98 to £13.46 p/h) subject to interview & assessment performance. 37 days holiday per year including Bank Holidays & your birthday off. full time (Monday to Friday) work. Expect working hours of 0900hrs to 1700hrs, 0830hrs to 1630hrs or 0930hrs to 1730hrs daily - includes a paid 30-minute lunch break. Our client is flexible when it comes to choosing your working hours to coincide with personal obligations, childcare etc. a company workplace pension scheme with 5%/3% Employee/Employer contributions. hybrid or office-based work, it's your call. Our client will set you up with everything you need to succeed and expect a minimum of 1 day per week in our client's gorgeous offices just outside of Dorchester, Dorset. excellent opportunities for learning and development with an employer that is genuinely passionate about developing its & its client's people. a commutable location with free parking. Our client is located just outside of Dorchester, a 5-minute drive, with limited access by public transport (bus). fully expensed & regular company events. Our client will seek to induce you on a two-day company retreat in London! Someone has to! Still interested? In return for these excellent benefits our client is looking for a candidate who: is passionate about delivering a highly organised & customer focused service within a bespoke training & development context. Expect to work closely with a variety of long held & highly valued clients operating within the luxury fashion & luxury automotive spaces. Previous experience in organising training, booking travel, working internationally (including time zones/geographies) & organising logistics/events could be a serious advantage! is process focused and tenacious. You'll love seeing a project from inception through to completion. has excellent IT skills. You'll be highly comfortable with the MS Office package (especially Outlook, Excel, Teams & SharePoint) and experience using Survey Monkey & Zoom is highly desirable. is educated to an A level standard or holds Level 3 qualifications. You'll be an articulate communicator and have a firm grasp of the English language. has an exact eye for detail. You'll take pride in ensuring all the small details are taken care of and will be able to spot when something isn't right. is a true team player that loves working collaboratively within a small team, with 3rd parties (appointed tutors/associates) and with client appointed points of contact. can use their own initiative. You'll be a driven/motivated self-starter. can think outside the box. You won't be afraid to embrace change, improve processes & implement new ways of working/software. Expect to run toward challenges, take ownership and solve problems as they arise. can build personalised & highly productive relationships with clients and associates. You'll be genuinely inquisitive as to client needs and seek to ensure every want is met. likes diverse work. In post expect to manage training program schedules, program planners & the company Outlook diary. work with clients & course tutors to arrange programme dates including arranging executive coaching appointments between coaches and coachees. arrange internal & client meetings. send participant joining/follow up emails. create & share session links (Zoom & MS Teams), participant profile links & profile reports with relevant parties. organise tutor travel including booking flights, hotels & transfers. create, compile & share feedback surveys to & from course participants, sharing with client and internal teams as needed. Still sound like you? Fantastic, we look forward to receiving your application and if you have any questions please do call us on .
Feb 02, 2024
Full time
Are you an experienced Administrator or Personal Assistant looking for a fascinating next opportunity? How about working for a business that delivers world class training solutions that focus on developing people and driving business success in the luxury FMCG space with both international and domestic clients? Competitive pay, a great company culture & flexible/hybrid work appeal? Great, we want to hear from you!Mploy Staffing Solutions Ltd is looking to find a full time & permanent Client Services Coordinator to join our highly valued client in Dorchester, Dorset.Why should you be interested? Our client is offering: an annual salary of £27,000 to £28,000 (£12.98 to £13.46 p/h) subject to interview & assessment performance. 37 days holiday per year including Bank Holidays & your birthday off. full time (Monday to Friday) work. Expect working hours of 0900hrs to 1700hrs, 0830hrs to 1630hrs or 0930hrs to 1730hrs daily - includes a paid 30-minute lunch break. Our client is flexible when it comes to choosing your working hours to coincide with personal obligations, childcare etc. a company workplace pension scheme with 5%/3% Employee/Employer contributions. hybrid or office-based work, it's your call. Our client will set you up with everything you need to succeed and expect a minimum of 1 day per week in our client's gorgeous offices just outside of Dorchester, Dorset. excellent opportunities for learning and development with an employer that is genuinely passionate about developing its & its client's people. a commutable location with free parking. Our client is located just outside of Dorchester, a 5-minute drive, with limited access by public transport (bus). fully expensed & regular company events. Our client will seek to induce you on a two-day company retreat in London! Someone has to! Still interested? In return for these excellent benefits our client is looking for a candidate who: is passionate about delivering a highly organised & customer focused service within a bespoke training & development context. Expect to work closely with a variety of long held & highly valued clients operating within the luxury fashion & luxury automotive spaces. Previous experience in organising training, booking travel, working internationally (including time zones/geographies) & organising logistics/events could be a serious advantage! is process focused and tenacious. You'll love seeing a project from inception through to completion. has excellent IT skills. You'll be highly comfortable with the MS Office package (especially Outlook, Excel, Teams & SharePoint) and experience using Survey Monkey & Zoom is highly desirable. is educated to an A level standard or holds Level 3 qualifications. You'll be an articulate communicator and have a firm grasp of the English language. has an exact eye for detail. You'll take pride in ensuring all the small details are taken care of and will be able to spot when something isn't right. is a true team player that loves working collaboratively within a small team, with 3rd parties (appointed tutors/associates) and with client appointed points of contact. can use their own initiative. You'll be a driven/motivated self-starter. can think outside the box. You won't be afraid to embrace change, improve processes & implement new ways of working/software. Expect to run toward challenges, take ownership and solve problems as they arise. can build personalised & highly productive relationships with clients and associates. You'll be genuinely inquisitive as to client needs and seek to ensure every want is met. likes diverse work. In post expect to manage training program schedules, program planners & the company Outlook diary. work with clients & course tutors to arrange programme dates including arranging executive coaching appointments between coaches and coachees. arrange internal & client meetings. send participant joining/follow up emails. create & share session links (Zoom & MS Teams), participant profile links & profile reports with relevant parties. organise tutor travel including booking flights, hotels & transfers. create, compile & share feedback surveys to & from course participants, sharing with client and internal teams as needed. Still sound like you? Fantastic, we look forward to receiving your application and if you have any questions please do call us on .
Warranty Administrator About us Chandlers (Farm Equipment) Ltd has been servicing the needs of the agricultural, vehicle and groundscare industries for over 85 years and are one of the largest AGCO dealers in the UK, supplying new machines and aftersales for Massey Ferguson (Chandlers (MF) Ltd), Fendt & Valtra (Chandlers (FV) Ltd), and JCB (via Chandlers RFM) click apply for full job details
Feb 01, 2024
Full time
Warranty Administrator About us Chandlers (Farm Equipment) Ltd has been servicing the needs of the agricultural, vehicle and groundscare industries for over 85 years and are one of the largest AGCO dealers in the UK, supplying new machines and aftersales for Massey Ferguson (Chandlers (MF) Ltd), Fendt & Valtra (Chandlers (FV) Ltd), and JCB (via Chandlers RFM) click apply for full job details
Role: Admin / Customer Sevice Location: West Byfleet Contract: Perm / Full time OFFICE BASED Salary: £27k per annum Purpose of the role: This is an exciting opportunity for a motivated and ambitious administrator to play a pivotal role to assist the operations team in the delivery of planned, and void maintenance. Ensuring all administration procurement activities and contracts are delivered professionally to time, the administrator will provide support within the Regional Service Centre and provide an intrinsic link to the local area teams. Key Responsibilities: Proactively support and co-ordinate the delivery of all workflow to a dedicated area, co-ordinating on-site activity and working with the area team Ensure that systems are updated within prescribed timescales Promote customer service excellence to ensure a positive and caring customer experience Administer responses to customer feedback Work in collaboration with the team, our service partners, and our client Undertake general administrative duties Amending planned maintenance dates in the CAFM Tracking completions of planned maintenance Ensuring any remedial works from planned maintenance is captured and jobs are raised Uploading documentation to the CAFM and reporting on exceptions Skills: Co-ordination or administration experience within a planned and maintenance environment Experience of working accurately to timescales and providing customer service excellence Intermediate/Advanced Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment English and Mathematics GCSE A-C standard You should have a proven record in administration of a planned and maintenance environment and be highly motivated with a passion to succeed. You should be able to identify opportunities for advancing the organisation s mission while maintaining an awareness of the business areas and associated risk. If you are interested in this position, please apply today with your most up to date CV or call Ryan Smart at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Dec 06, 2023
Full time
Role: Admin / Customer Sevice Location: West Byfleet Contract: Perm / Full time OFFICE BASED Salary: £27k per annum Purpose of the role: This is an exciting opportunity for a motivated and ambitious administrator to play a pivotal role to assist the operations team in the delivery of planned, and void maintenance. Ensuring all administration procurement activities and contracts are delivered professionally to time, the administrator will provide support within the Regional Service Centre and provide an intrinsic link to the local area teams. Key Responsibilities: Proactively support and co-ordinate the delivery of all workflow to a dedicated area, co-ordinating on-site activity and working with the area team Ensure that systems are updated within prescribed timescales Promote customer service excellence to ensure a positive and caring customer experience Administer responses to customer feedback Work in collaboration with the team, our service partners, and our client Undertake general administrative duties Amending planned maintenance dates in the CAFM Tracking completions of planned maintenance Ensuring any remedial works from planned maintenance is captured and jobs are raised Uploading documentation to the CAFM and reporting on exceptions Skills: Co-ordination or administration experience within a planned and maintenance environment Experience of working accurately to timescales and providing customer service excellence Intermediate/Advanced Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment English and Mathematics GCSE A-C standard You should have a proven record in administration of a planned and maintenance environment and be highly motivated with a passion to succeed. You should be able to identify opportunities for advancing the organisation s mission while maintaining an awareness of the business areas and associated risk. If you are interested in this position, please apply today with your most up to date CV or call Ryan Smart at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Customer Service Representative - Aberdeen - Permanent Location: Aberdeen Role: Customer Service Administrator Role Overview: Are you an Administrator looking for a position in a fast-paced manufacturing environment where you will work alongside a wide variety of departments and teams? This is an exciting opportunity to support the sales, logistics, manufacturing and supply chain teams to ensure customer requirements are met on timely basis. This is a standout role due to the nature of the customers being largely internal, so you will have a chance to build a strong network around a global business. Responsibilities: Perform administrative functions supporting customer service functions and sales order entries Coordinate orders and shipments between the Manufacturing department and customers Maintain record of asset delivery progress and invoicing Interact with production, Buyer and Planner for follow-up of customer orders Resolve licensing issues received from customers and record in support database Experience & Exposures: Knowledge/experience with SAP or other MRP systems is highly advantageous Experience of working in a Manufacturing or FMCG environment is beneficial but not essential Background supporting with invoicing and purchase orders Ability to maintain stock inventory and identify issues within supply chain Strong understanding of Microsoft Office & Excel Due to the high volume of application's we are not able to get back to everyone who applies, therefore if you have not heard back from Jefferson Wells within 7 days please assume that your application has been unsuccessful, however we will contact you if suitable roles come up that match your skill set.
Dec 18, 2022
Full time
Customer Service Representative - Aberdeen - Permanent Location: Aberdeen Role: Customer Service Administrator Role Overview: Are you an Administrator looking for a position in a fast-paced manufacturing environment where you will work alongside a wide variety of departments and teams? This is an exciting opportunity to support the sales, logistics, manufacturing and supply chain teams to ensure customer requirements are met on timely basis. This is a standout role due to the nature of the customers being largely internal, so you will have a chance to build a strong network around a global business. Responsibilities: Perform administrative functions supporting customer service functions and sales order entries Coordinate orders and shipments between the Manufacturing department and customers Maintain record of asset delivery progress and invoicing Interact with production, Buyer and Planner for follow-up of customer orders Resolve licensing issues received from customers and record in support database Experience & Exposures: Knowledge/experience with SAP or other MRP systems is highly advantageous Experience of working in a Manufacturing or FMCG environment is beneficial but not essential Background supporting with invoicing and purchase orders Ability to maintain stock inventory and identify issues within supply chain Strong understanding of Microsoft Office & Excel Due to the high volume of application's we are not able to get back to everyone who applies, therefore if you have not heard back from Jefferson Wells within 7 days please assume that your application has been unsuccessful, however we will contact you if suitable roles come up that match your skill set.
Sales Administrator £25,000 - £35,000 + Training + Progression + Company Benefits Nuneaton (Commutable from Coventry) Are you an Administrator or similar looking for a once in a lifetime opportunity to become an integral member of a market-leading business where you will be given the opportunity to take the reins and progress as the company grows? On offer is the opportunity to join a subsidiary business of a well-established, rapidly expanding distributor of FMCG manufacturing and processing equipment who supply a wide range of commercial clients across the U.K. and internationally. On a daily basis your responsibilities will include liaising with clients to grow and strengthen existing and new relationships as well as assisting in the purchasing, packaging and distributing of spare parts. This dynamic Mon-Fri office-based role will give you the opportunity to make the business your own. This role would suit an Administrator or similar looking for a once in a lifetime opportunity to become an integral member of a market-leading business where you will be given the opportunity to take the reins and progress as the company grows. The Role: Liaising with Clients to Grow and Strengthen the Business Assisting in the Purchasing, Packaging and Distribution of Spare Parts Mon-Fri Office based. The Person: Administrator / Business background or Similar Looking for Progression Commutable to Nuneaton Key Words: Admin, Sales, Parts, Dairy, FMCG Business, Manufacturing, Sales, FMCG, Capital Goods, Coventry, Wolvey, Nuneaton, Hinckley, Bedworth If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Dec 17, 2022
Full time
Sales Administrator £25,000 - £35,000 + Training + Progression + Company Benefits Nuneaton (Commutable from Coventry) Are you an Administrator or similar looking for a once in a lifetime opportunity to become an integral member of a market-leading business where you will be given the opportunity to take the reins and progress as the company grows? On offer is the opportunity to join a subsidiary business of a well-established, rapidly expanding distributor of FMCG manufacturing and processing equipment who supply a wide range of commercial clients across the U.K. and internationally. On a daily basis your responsibilities will include liaising with clients to grow and strengthen existing and new relationships as well as assisting in the purchasing, packaging and distributing of spare parts. This dynamic Mon-Fri office-based role will give you the opportunity to make the business your own. This role would suit an Administrator or similar looking for a once in a lifetime opportunity to become an integral member of a market-leading business where you will be given the opportunity to take the reins and progress as the company grows. The Role: Liaising with Clients to Grow and Strengthen the Business Assisting in the Purchasing, Packaging and Distribution of Spare Parts Mon-Fri Office based. The Person: Administrator / Business background or Similar Looking for Progression Commutable to Nuneaton Key Words: Admin, Sales, Parts, Dairy, FMCG Business, Manufacturing, Sales, FMCG, Capital Goods, Coventry, Wolvey, Nuneaton, Hinckley, Bedworth If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Digital Shoestring Unit - Marketing and Engagement Lead Full-time, 37.5 hours per week. The Digital Manufacturing on a Shoestring programme is an EPSRC funded research programme which has devised an affordable, easy-to-implement approach that helps manufacturers to try out small-scale digital solutions that will not disrupt core operations, but which can provide immediate benefits. A Digital Shoestring Unit is being established to oversee the transition of the Digital Manufacturing on a Shoestring research project into a viable, self-sustaining industrial programme. The formation of the Unit is being funded by the Gatsby Charitable Foundation. In order for the Shoestring programme to transition from research into industry use, a number of key objectives have been identified: The establishment of a Digital Shoestring Unit to develop key offerings (training, membership etc) and support regions in developing their own local Shoestring programme An online portal giving access to the Shoestring configuration platform, pre-configured solutions, training and how-to guides, a community platform and installer directory Shoestring training programmes for SME manufacturers, service providers and apprentices Train-the-trainer programmes for teachers in FE colleges, apprentice training centres and similar, to allow at-scale UK wide dissemination of the Shoestring platform and approach. Enabling regional bodies to lead on Shoestring in their local region including local pilot deployments As the first key step in the transition, the Digital Shoestring Unit will be established in late 2021. It is anticipated that the Unit will work alongside the existing technical research team to achieve the other key objectives. The Digital Shoestring Unit will be incorporated into IfM Engage, a company which is wholly-owned by the University of Cambridge. Profits from IfM Engage are gifted to the University of Cambridge to fund future research activities. The Digital Shoestring Unit will also work directly with the Distributed Information & Automation Lab within the IfM (DIAL). This is a fixed-term position for two years initially. The salary range is £42,000-51,000pa FOR MORE INFORMATION, PLEASE SEE THE LINK TO OUR WEBSITE To apply for this role, please send your CV and covering letter to: Alison Martin, Senior Office Administrator, via the button below. Closing date: Friday 7th January 2022
Dec 08, 2021
Full time
Digital Shoestring Unit - Marketing and Engagement Lead Full-time, 37.5 hours per week. The Digital Manufacturing on a Shoestring programme is an EPSRC funded research programme which has devised an affordable, easy-to-implement approach that helps manufacturers to try out small-scale digital solutions that will not disrupt core operations, but which can provide immediate benefits. A Digital Shoestring Unit is being established to oversee the transition of the Digital Manufacturing on a Shoestring research project into a viable, self-sustaining industrial programme. The formation of the Unit is being funded by the Gatsby Charitable Foundation. In order for the Shoestring programme to transition from research into industry use, a number of key objectives have been identified: The establishment of a Digital Shoestring Unit to develop key offerings (training, membership etc) and support regions in developing their own local Shoestring programme An online portal giving access to the Shoestring configuration platform, pre-configured solutions, training and how-to guides, a community platform and installer directory Shoestring training programmes for SME manufacturers, service providers and apprentices Train-the-trainer programmes for teachers in FE colleges, apprentice training centres and similar, to allow at-scale UK wide dissemination of the Shoestring platform and approach. Enabling regional bodies to lead on Shoestring in their local region including local pilot deployments As the first key step in the transition, the Digital Shoestring Unit will be established in late 2021. It is anticipated that the Unit will work alongside the existing technical research team to achieve the other key objectives. The Digital Shoestring Unit will be incorporated into IfM Engage, a company which is wholly-owned by the University of Cambridge. Profits from IfM Engage are gifted to the University of Cambridge to fund future research activities. The Digital Shoestring Unit will also work directly with the Distributed Information & Automation Lab within the IfM (DIAL). This is a fixed-term position for two years initially. The salary range is £42,000-51,000pa FOR MORE INFORMATION, PLEASE SEE THE LINK TO OUR WEBSITE To apply for this role, please send your CV and covering letter to: Alison Martin, Senior Office Administrator, via the button below. Closing date: Friday 7th January 2022
A Facilities Management Administrator is required on a permanent basis to join the existing facilities team, working for a major international FM organisation, based onsite at client's major training centre in Thatcham, Berkshire. You will be responsible for supporting the team in all areas of daily operations, providing administration support to ensure that all facilities management activity on th...... click apply for full job details
Dec 06, 2021
Full time
A Facilities Management Administrator is required on a permanent basis to join the existing facilities team, working for a major international FM organisation, based onsite at client's major training centre in Thatcham, Berkshire. You will be responsible for supporting the team in all areas of daily operations, providing administration support to ensure that all facilities management activity on th...... click apply for full job details
Digital Shoestring Unit Business and Operations Lead Full-time, 37.5 hours per week. The Digital Manufacturing on a Shoestring programme is an EPSRC funded research programme which has devised an affordable, easy-to-implement approach that helps manufacturers to try out small-scale digital solutions that will not disrupt core operations but which can provide immediate benefits. A Digital Shoestring Unit is being established to oversee the transition of the Digital Manufacturing on a Shoestring research project into a viable, self-sustaining industrial programme. The formation of the Unit is being funded by the Gatsby Charitable Foundation. In order for the Shoestring programme to transition from research into industry use, a number of key objectives have been identified: The establishment of a Digital Shoestring Unit to develop key offerings (training, membership etc) and support regions in developing their own local Shoestring programme An online portal giving access to the Shoestring configuration platform, pre-configured solutions, training and how-to guides, a community platform and installer directory Shoestring training programmes for SME manufacturers, service providers and apprentices Train-the-trainer programmes for teachers in FE colleges, apprentice training centres and similar, to allow at-scale UK wide dissemination of the Shoestring platform and approach. Enabling regional bodies to lead on Shoestring in their local region including local pilot deployments As the first key step in the transition, the Digital Shoestring Unit will be established in late 2021. It is anticipated that the Unit will work alongside the existing technical research team to achieve the other key objectives. The Digital Shoestring Unit will be incorporated into IfM Engage, a company which is wholly-owned by the University of Cambridge. Profits from IfM Engage are gifted to the University of Cambridge to fund future research activities. The Digital Shoestring Unit will also work directly with the Distributed Information & Automation Lab within the IfM (DIAL). This is a fixed-term position for two years initially. The salary range is 42,000-51,000pa The role will be based primarily in the Institute for Manufacturing, Alan Reece Building, Charles Babbage Road, Cambridge. We practice a hybrid working model and the successful candidate will be expected to be in the office for a minimum of 3 days a week. We welcome discussions on flexible working. Role Summary The Business and Operations Lead has the following main responsibilities: Strategy Contribute to the strategy for Shoestring during its transition between a research and a commercial \/ community based activity Management and Operations Manage Shoestring operations and resources to support activities such as pilot trials, workshops, deployments, track and co-ordinate activities between IfM Engage and DIAL based teams, facilitating clear communication Develop business plans for the future of Shoestring, working with the Head of DIAL and CEO of IfM Engage Work with the Head of DIAL and CEO of IfM Engage to seek opportunities and prepare proposals for funding for the Digital Shoestring Unit and the non-technical research aspects of the programme Organise weekly Digital Shoestring Management meetings and provide a monthly report on progress and plans to this meeting. External Engagement Support the development of the Shoestring Network and Membership Programme Contribute to the planning and co-ordination of Digital Shoestring training programmes (working with external partners and the in-house Exec Ed team) Act as a champion for the programme, Presenting and speaking publicly as required Financial reporting Support the Head of DIAL and CEO of IfM Engage in preparing annual reports to the Gatsby Foundation and other funding bodies Reporting and Support The Business and Operations Lead will report to the CEO of IfM Engage for all line management and human resource purposes and will report to the Head of DIAL in terms of delivery of Shoestring activities. The role will work alongside the Marketing and Engagement Lead (within IfM Engage) and with the Technical Development Lead and Research Programme Lead of the Digital Shoestring programme (within DIAL). FOR MORE DETAILS PLEASE SEE THE LINK TO OUR WEBSITE. To apply for this role, please send your CV and covering letter to: Alison Martin, Senior Office Administrator, by email via the button below. Closing date: Friday 7th January 2022
Dec 05, 2021
Full time
Digital Shoestring Unit Business and Operations Lead Full-time, 37.5 hours per week. The Digital Manufacturing on a Shoestring programme is an EPSRC funded research programme which has devised an affordable, easy-to-implement approach that helps manufacturers to try out small-scale digital solutions that will not disrupt core operations but which can provide immediate benefits. A Digital Shoestring Unit is being established to oversee the transition of the Digital Manufacturing on a Shoestring research project into a viable, self-sustaining industrial programme. The formation of the Unit is being funded by the Gatsby Charitable Foundation. In order for the Shoestring programme to transition from research into industry use, a number of key objectives have been identified: The establishment of a Digital Shoestring Unit to develop key offerings (training, membership etc) and support regions in developing their own local Shoestring programme An online portal giving access to the Shoestring configuration platform, pre-configured solutions, training and how-to guides, a community platform and installer directory Shoestring training programmes for SME manufacturers, service providers and apprentices Train-the-trainer programmes for teachers in FE colleges, apprentice training centres and similar, to allow at-scale UK wide dissemination of the Shoestring platform and approach. Enabling regional bodies to lead on Shoestring in their local region including local pilot deployments As the first key step in the transition, the Digital Shoestring Unit will be established in late 2021. It is anticipated that the Unit will work alongside the existing technical research team to achieve the other key objectives. The Digital Shoestring Unit will be incorporated into IfM Engage, a company which is wholly-owned by the University of Cambridge. Profits from IfM Engage are gifted to the University of Cambridge to fund future research activities. The Digital Shoestring Unit will also work directly with the Distributed Information & Automation Lab within the IfM (DIAL). This is a fixed-term position for two years initially. The salary range is 42,000-51,000pa The role will be based primarily in the Institute for Manufacturing, Alan Reece Building, Charles Babbage Road, Cambridge. We practice a hybrid working model and the successful candidate will be expected to be in the office for a minimum of 3 days a week. We welcome discussions on flexible working. Role Summary The Business and Operations Lead has the following main responsibilities: Strategy Contribute to the strategy for Shoestring during its transition between a research and a commercial \/ community based activity Management and Operations Manage Shoestring operations and resources to support activities such as pilot trials, workshops, deployments, track and co-ordinate activities between IfM Engage and DIAL based teams, facilitating clear communication Develop business plans for the future of Shoestring, working with the Head of DIAL and CEO of IfM Engage Work with the Head of DIAL and CEO of IfM Engage to seek opportunities and prepare proposals for funding for the Digital Shoestring Unit and the non-technical research aspects of the programme Organise weekly Digital Shoestring Management meetings and provide a monthly report on progress and plans to this meeting. External Engagement Support the development of the Shoestring Network and Membership Programme Contribute to the planning and co-ordination of Digital Shoestring training programmes (working with external partners and the in-house Exec Ed team) Act as a champion for the programme, Presenting and speaking publicly as required Financial reporting Support the Head of DIAL and CEO of IfM Engage in preparing annual reports to the Gatsby Foundation and other funding bodies Reporting and Support The Business and Operations Lead will report to the CEO of IfM Engage for all line management and human resource purposes and will report to the Head of DIAL in terms of delivery of Shoestring activities. The role will work alongside the Marketing and Engagement Lead (within IfM Engage) and with the Technical Development Lead and Research Programme Lead of the Digital Shoestring programme (within DIAL). FOR MORE DETAILS PLEASE SEE THE LINK TO OUR WEBSITE. To apply for this role, please send your CV and covering letter to: Alison Martin, Senior Office Administrator, by email via the button below. Closing date: Friday 7th January 2022
PETA Ltd are looking to recruit a Facilities Support Apprentice to support in the vibrant Lakeside North Harbour facility. If you want to gain experience across a range of business functions, this could be the perfect apprenticeship for you. The Facilities Support Apprentice will work across all aspects of the facilities management (FM) function. This will include helpdesk, purchasing, reception, events, meeting room operations, maintenance management, project work, customer services and health and safety. The role will be split across the FM department and front of house reception. There is the intention for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. The role will become permanent subject to completion of qualifications/senior management review. Future progression routes include Property Administrator, Facilities Coordinator, Assistant FM or Front of House Manager along with options across Avison Young nationally. Progression is very good in the FM department for the successful candidate after gaining the appropriate experience. The interview will be smart dress appropriate for a business environment. Each candidate will be asked general questions about themselves and why they would like to work in a facilities department and also about Lakeside North Harbour. As part of the interview each candidate should bring something with them that best describes their personality and provide a basic overview of how the object, picture or phrase best describes their character. Training to be provided Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. About the role The Facilities Support Apprentice will be responsible for 2 main fuctions: Facilities Management Monitor the Lakeside FM Helpdesk email inbox; to log work orders on the system allocating them to engineers Assist the Facilities Coordinator with the scheduling of works for engineers and ensuring that they are updating the system, with works done Liaise with the FM Team regarding any items to be ordered to complete jobs Ensure that the email account is kept tidy and all completed correspondence is filed General filing of service records Assisting with site Health & Safety requirements As part of the FM team Liaise with internal and external customers about a wide variety of issues and queries; sending emails to occupiers to let them know what is happening around site Arranging annual service contract and scheduling dates Assisting with contract management for key service providers Learning the purchasing order system and how to raise PO's and approve invoices Assisting the Security Team with post functions Under supervision, assisting the emergency response team to safely manage evacuations and or disaster managementReception, Meeting Rooms and Events Undertaking front of house duties, including meeting and greeting the visitors to the campus Assisting in the Badge Audits for both Reception desks on a daily or weekly basis Answering the switchboard promptly and efficiently Assisting in the set up and delivery of beverages to the Conference & Meeting rooms Undertaking general office duties, including correspondence, emails to ensure the smooth running of the receptions Keeping up to date with what's going on throughout the campus to provide accurate information to Occupiers & Visitors Reporting any maintenance, breakage or cleanliness problems to the HelpdeskEssential Skills It is essential that the Facilities Support Apprentice has: A good all-round level of written English and maths equivalent to grade C/4 or above at GCSE A friendly and welcoming approach High standards of dress and presentation The ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant telephone manner Good administrative skills and the ability with training to use email, Microsoft Office, Visitor Management Systems and BMS operating systems Strong team working skills Good communication skills The mentality to work alternating roles both practical, administrative and physical About Company Founded in 1978 to create a more accountable and nimble real estate company, with legacies dating back more than 200 years, our client will never outgrow our values of putting people first in every choice we make. Our client is built on the belief that commercial real estate isn't just about the buildings and the square footage and the occupancies. At its best it's about spaces and places that improve lives and help businesses thrive; for the employees, citizens and communities that make impact matter. They strive to be real estate at its best, helping people be more productive, prosperous and positive. Set in stunning 130-acre landscaped grounds, Lakeside North Harbour is the place for business on the South Coast. Lakeside's flexible office space offers tailored opportunites to suit every business. Communiy is at the heart of everything that Lakeside do. Don't miss out on this excellent opportunity; apply for the Facilities Support Apprentice role today
Dec 01, 2021
Full time
PETA Ltd are looking to recruit a Facilities Support Apprentice to support in the vibrant Lakeside North Harbour facility. If you want to gain experience across a range of business functions, this could be the perfect apprenticeship for you. The Facilities Support Apprentice will work across all aspects of the facilities management (FM) function. This will include helpdesk, purchasing, reception, events, meeting room operations, maintenance management, project work, customer services and health and safety. The role will be split across the FM department and front of house reception. There is the intention for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. The role will become permanent subject to completion of qualifications/senior management review. Future progression routes include Property Administrator, Facilities Coordinator, Assistant FM or Front of House Manager along with options across Avison Young nationally. Progression is very good in the FM department for the successful candidate after gaining the appropriate experience. The interview will be smart dress appropriate for a business environment. Each candidate will be asked general questions about themselves and why they would like to work in a facilities department and also about Lakeside North Harbour. As part of the interview each candidate should bring something with them that best describes their personality and provide a basic overview of how the object, picture or phrase best describes their character. Training to be provided Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. About the role The Facilities Support Apprentice will be responsible for 2 main fuctions: Facilities Management Monitor the Lakeside FM Helpdesk email inbox; to log work orders on the system allocating them to engineers Assist the Facilities Coordinator with the scheduling of works for engineers and ensuring that they are updating the system, with works done Liaise with the FM Team regarding any items to be ordered to complete jobs Ensure that the email account is kept tidy and all completed correspondence is filed General filing of service records Assisting with site Health & Safety requirements As part of the FM team Liaise with internal and external customers about a wide variety of issues and queries; sending emails to occupiers to let them know what is happening around site Arranging annual service contract and scheduling dates Assisting with contract management for key service providers Learning the purchasing order system and how to raise PO's and approve invoices Assisting the Security Team with post functions Under supervision, assisting the emergency response team to safely manage evacuations and or disaster managementReception, Meeting Rooms and Events Undertaking front of house duties, including meeting and greeting the visitors to the campus Assisting in the Badge Audits for both Reception desks on a daily or weekly basis Answering the switchboard promptly and efficiently Assisting in the set up and delivery of beverages to the Conference & Meeting rooms Undertaking general office duties, including correspondence, emails to ensure the smooth running of the receptions Keeping up to date with what's going on throughout the campus to provide accurate information to Occupiers & Visitors Reporting any maintenance, breakage or cleanliness problems to the HelpdeskEssential Skills It is essential that the Facilities Support Apprentice has: A good all-round level of written English and maths equivalent to grade C/4 or above at GCSE A friendly and welcoming approach High standards of dress and presentation The ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant telephone manner Good administrative skills and the ability with training to use email, Microsoft Office, Visitor Management Systems and BMS operating systems Strong team working skills Good communication skills The mentality to work alternating roles both practical, administrative and physical About Company Founded in 1978 to create a more accountable and nimble real estate company, with legacies dating back more than 200 years, our client will never outgrow our values of putting people first in every choice we make. Our client is built on the belief that commercial real estate isn't just about the buildings and the square footage and the occupancies. At its best it's about spaces and places that improve lives and help businesses thrive; for the employees, citizens and communities that make impact matter. They strive to be real estate at its best, helping people be more productive, prosperous and positive. Set in stunning 130-acre landscaped grounds, Lakeside North Harbour is the place for business on the South Coast. Lakeside's flexible office space offers tailored opportunites to suit every business. Communiy is at the heart of everything that Lakeside do. Don't miss out on this excellent opportunity; apply for the Facilities Support Apprentice role today