Hotel General Manager - £90,000 An amazing opportunity to join a supportive and collaborative company as General Manager to lead a team in a new opening. The Company prides itself on high standards and being a trail blazer for new ideas and concepts to stay ahead of the competition. They are seeking a leader who will be highly passionate about the success of the hotel and will focus on the detail to ensure the hotel and team are operating efficiently and to a high standard. Ideally you will have at least 6+ years experience as a General Manager in a branded hotel environment working within a multi-layered stakeholder environment (brand, owners, management). Vast banqueting and F&B experience and excellent commercial awareness and ability to lead, coach and develop the commercial team. Sound health and safety knowledge and awareness and strong financial acumen. You will be a natural Company ambassador. Someone that has presence within the local community and an excellent networker. Generally speaking, this is a traditional General Manager s position, reporting in the Group Operations Director. You will attend monthly business reviews to present the hotel s performance to key stakeholders. You will have an executive management team reporting into you and will be a natural leader with the ability to develop your team professionally.
Mar 29, 2024
Full time
Hotel General Manager - £90,000 An amazing opportunity to join a supportive and collaborative company as General Manager to lead a team in a new opening. The Company prides itself on high standards and being a trail blazer for new ideas and concepts to stay ahead of the competition. They are seeking a leader who will be highly passionate about the success of the hotel and will focus on the detail to ensure the hotel and team are operating efficiently and to a high standard. Ideally you will have at least 6+ years experience as a General Manager in a branded hotel environment working within a multi-layered stakeholder environment (brand, owners, management). Vast banqueting and F&B experience and excellent commercial awareness and ability to lead, coach and develop the commercial team. Sound health and safety knowledge and awareness and strong financial acumen. You will be a natural Company ambassador. Someone that has presence within the local community and an excellent networker. Generally speaking, this is a traditional General Manager s position, reporting in the Group Operations Director. You will attend monthly business reviews to present the hotel s performance to key stakeholders. You will have an executive management team reporting into you and will be a natural leader with the ability to develop your team professionally.
Job Type: Full-time Salary: Competitive, Based on Experience About Us: Our client are a well-established hotel situated in Crawley, dedicated to delivering exceptional dining experiences to our guests. They are currently seeking a talented and experienced Head Chef to lead their culinary team and elevate the food offerings to new heights. Job Description: As a Head Chef, you will have complete responsibility for all aspects of food production, from sourcing suppliers to delivering excellence in the finished dish. Reporting to the General Manager, you will play a key role in developing and executing innovative menus that inspire our patrons and exceed their expectations. Your responsibilities will include: Leading a team of 3 Chefs and 2 Kitchen Porters, with opportunities to expand the team as the business grows. Menu planning, supplier management, ordering, and overseeing food preparation, cooking, and service across various dining areas within the hotel. Developing menu ideas to elevate our food offerings and achieve rosette standards across all service areas. Ensuring compliance with food hygiene, health and safety legislation, and achieving gross profit targets. Fostering teamwork, communication, and a culture of excellence within the kitchen brigade. Requirements: Minimum 2 years of experience as a Head Chef in a quality hotel with a 2 Rosette award for food. Practical ability and flair demonstrated during a cooking trial to motivate and lead the team effectively. Proven track record of developing and improving food standards. Experience managing multi-menu requirements and busy banqueting operations. Strong kitchen management skills to maintain a quality, cost-controlled operation. Demonstrated ability to select and retain a high-performing team. Passion for leading and developing culinary talent through training and coaching. Local residency or willingness to relocate to the area with own transportation. How to Apply: If you are passionate about culinary excellence and ready to take on the challenge of leading our kitchen team to new heights, please submit your resume and cover letter through the DH Recruitment website.
Mar 29, 2024
Full time
Job Type: Full-time Salary: Competitive, Based on Experience About Us: Our client are a well-established hotel situated in Crawley, dedicated to delivering exceptional dining experiences to our guests. They are currently seeking a talented and experienced Head Chef to lead their culinary team and elevate the food offerings to new heights. Job Description: As a Head Chef, you will have complete responsibility for all aspects of food production, from sourcing suppliers to delivering excellence in the finished dish. Reporting to the General Manager, you will play a key role in developing and executing innovative menus that inspire our patrons and exceed their expectations. Your responsibilities will include: Leading a team of 3 Chefs and 2 Kitchen Porters, with opportunities to expand the team as the business grows. Menu planning, supplier management, ordering, and overseeing food preparation, cooking, and service across various dining areas within the hotel. Developing menu ideas to elevate our food offerings and achieve rosette standards across all service areas. Ensuring compliance with food hygiene, health and safety legislation, and achieving gross profit targets. Fostering teamwork, communication, and a culture of excellence within the kitchen brigade. Requirements: Minimum 2 years of experience as a Head Chef in a quality hotel with a 2 Rosette award for food. Practical ability and flair demonstrated during a cooking trial to motivate and lead the team effectively. Proven track record of developing and improving food standards. Experience managing multi-menu requirements and busy banqueting operations. Strong kitchen management skills to maintain a quality, cost-controlled operation. Demonstrated ability to select and retain a high-performing team. Passion for leading and developing culinary talent through training and coaching. Local residency or willingness to relocate to the area with own transportation. How to Apply: If you are passionate about culinary excellence and ready to take on the challenge of leading our kitchen team to new heights, please submit your resume and cover letter through the DH Recruitment website.
Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe s top clubs! We are currently looking to recruit an assistant manager for our clients leading football centre operation. This full time 40 hours a week position. Responsible for Assisting with the day-to-day management of the entire complex and supervision of all staff. The positionentails working a flexible shift pattern to provide management cover at all times. Purpose of Job To provide a quality, effective and efficient service to users of our clients facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. Work with the general Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential. The Candidate The ideal candidate will have the following: Excellent interpersonal and communication skills you will need to build a good rapport with customers, team captains, local schools and football coaches. Organisation and management skills you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the assistant manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club this could be the role for you
Mar 28, 2024
Full time
Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe s top clubs! We are currently looking to recruit an assistant manager for our clients leading football centre operation. This full time 40 hours a week position. Responsible for Assisting with the day-to-day management of the entire complex and supervision of all staff. The positionentails working a flexible shift pattern to provide management cover at all times. Purpose of Job To provide a quality, effective and efficient service to users of our clients facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. Work with the general Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential. The Candidate The ideal candidate will have the following: Excellent interpersonal and communication skills you will need to build a good rapport with customers, team captains, local schools and football coaches. Organisation and management skills you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the assistant manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club this could be the role for you
Are you an experienced Hotel Operations Manager looking for a new opportunity? THE JOB: Working alongside all HODs to ensure the smooth running of the day-to-day operations. Carry out regular inspections of all departments of the property. Deputizing for the Hotel General Manager. Promote positive employee relations culture through effective communication and regular team meetings. Maintain effective cost control on all areas. Development of operational policies and maintenance of the existing ones. IDEAL CANDIDATE: Proven experience within Banqueting and Conferencing, Hotel Management of a min 50+ bedrooms. Min 2 or more years of experience in Hotel Managerial role. Strong budgetary skills and financial acumen. Excellent delegation ability. Strong people management and development skills. Ability to lead by example. THE PACKAGE upto £40K per annum + KPI based bonus. 5 over 7 work pattern (you will be required to work weekends and evenings) Meals on duty Progression within the business Preferential property rates for you and your family. Company pension scheme Private Healthcare Insurance after passing probation period
Mar 28, 2024
Full time
Are you an experienced Hotel Operations Manager looking for a new opportunity? THE JOB: Working alongside all HODs to ensure the smooth running of the day-to-day operations. Carry out regular inspections of all departments of the property. Deputizing for the Hotel General Manager. Promote positive employee relations culture through effective communication and regular team meetings. Maintain effective cost control on all areas. Development of operational policies and maintenance of the existing ones. IDEAL CANDIDATE: Proven experience within Banqueting and Conferencing, Hotel Management of a min 50+ bedrooms. Min 2 or more years of experience in Hotel Managerial role. Strong budgetary skills and financial acumen. Excellent delegation ability. Strong people management and development skills. Ability to lead by example. THE PACKAGE upto £40K per annum + KPI based bonus. 5 over 7 work pattern (you will be required to work weekends and evenings) Meals on duty Progression within the business Preferential property rates for you and your family. Company pension scheme Private Healthcare Insurance after passing probation period
JOB TITLE: Team Leader (Inbound Customer Services) BASED IN: Europcar Leicester HQ - LE1 4JS SALARY: 27,545 HOURS: 40 hours per week (Full time) Monday to Friday 8am-6pm (ad-hoc weekends) START DATE: Monday 15th April 2024 (Please only apply for this role if you can commit to the start date and have no annual leave for the first 6 weeks) Company Summary Here at Tate Recruitment, we are proud to be collaborating with an industry leader, Europcar Mobility Group! Europcar Mobility Group is a global mobility services provider with a leading position in Europe. Europcar Mobility Group offers to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including more and more electric vehicles. Europcar is a fantastic employer to join if you're looking to build a long term career and develop your skills. Role Summary Tate Recruitment are recruiting exclusively on behalf of Europcar Mobility Group, searching for top talent to join their brilliant organisation. We are currently recruiting for a Team Leader for Customer Support Centre, based within Business Services at Europcar's Leicester HQ. The Team Leader will be responsible through commitment and flexibility to motivate and develop a team to deliver contractual Key Performance Indicators, whilst ensuring the customer receives above and beyond their general expectations. Key Tasks and Responsibilities Support the Customer Relationship Manager and perform management duties when Manager is absent or out of office Provide motivation to team members, including communicating team goals, deadlines and identifying areas for new training or skill checks Conduct team meetings to update members on best practices and continuing expectations Ensure company brand materials and physical working spaces meet and exceed company presentation standards Become a subject matter expert within the team for all team related topics Work with Operations, Sales and other key departments to ensure delivery of contracted terms (e.g. non turn downs, supplementary paperwork adherence, telephony service levels, etc) Manage agent performance to ensure achievement of Key Performance Indicators To be confident to follow through with action following poor performance with PIP/PDP & disciplinary Coach, develop and mentor agents and nurture an environment where they can excel through encouragement and empowerment Ensure agents accurately record & complete daily tasks Conduct regular one-to-one sessions and annual performance reviews Ensure all RTW and Time Keeping forms are completed when required Work with Internal/External departments, Operations and Colleagues to provide solutions for Europcar's customers Skills Required The ability to work with staff at all levels A naturally helpful, outgoing, confident, friendly and enthusiastic approach to their work and their colleagues A 'can do' approach to going the extra mile for both staff and customers Ability to work in a pressurised environment working quickly and effectively to meet required standards Excellent administrative skills Planning and time management skills Ability to encourage, motivate, coach and inspire people Ensuring that a professional and courteous image is portrayed at all times Provides clear direction that others follow whilst being approachable at all times An ability to manage own workload and that of others to meet deadlines Ability to work as part of a team to meet business objectives IT literate Excellent time management and organisational skills Benefits Competitive Salary Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Free on site car parking via a rota Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development This is an excellent opportunity to join Europcar, a company that values its employees, offering a collaborative working environment and a range of benefits to support your long-term goals. Apply now and contribute to a team committed to providing unmatched customer service. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Mar 28, 2024
Full time
JOB TITLE: Team Leader (Inbound Customer Services) BASED IN: Europcar Leicester HQ - LE1 4JS SALARY: 27,545 HOURS: 40 hours per week (Full time) Monday to Friday 8am-6pm (ad-hoc weekends) START DATE: Monday 15th April 2024 (Please only apply for this role if you can commit to the start date and have no annual leave for the first 6 weeks) Company Summary Here at Tate Recruitment, we are proud to be collaborating with an industry leader, Europcar Mobility Group! Europcar Mobility Group is a global mobility services provider with a leading position in Europe. Europcar Mobility Group offers to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including more and more electric vehicles. Europcar is a fantastic employer to join if you're looking to build a long term career and develop your skills. Role Summary Tate Recruitment are recruiting exclusively on behalf of Europcar Mobility Group, searching for top talent to join their brilliant organisation. We are currently recruiting for a Team Leader for Customer Support Centre, based within Business Services at Europcar's Leicester HQ. The Team Leader will be responsible through commitment and flexibility to motivate and develop a team to deliver contractual Key Performance Indicators, whilst ensuring the customer receives above and beyond their general expectations. Key Tasks and Responsibilities Support the Customer Relationship Manager and perform management duties when Manager is absent or out of office Provide motivation to team members, including communicating team goals, deadlines and identifying areas for new training or skill checks Conduct team meetings to update members on best practices and continuing expectations Ensure company brand materials and physical working spaces meet and exceed company presentation standards Become a subject matter expert within the team for all team related topics Work with Operations, Sales and other key departments to ensure delivery of contracted terms (e.g. non turn downs, supplementary paperwork adherence, telephony service levels, etc) Manage agent performance to ensure achievement of Key Performance Indicators To be confident to follow through with action following poor performance with PIP/PDP & disciplinary Coach, develop and mentor agents and nurture an environment where they can excel through encouragement and empowerment Ensure agents accurately record & complete daily tasks Conduct regular one-to-one sessions and annual performance reviews Ensure all RTW and Time Keeping forms are completed when required Work with Internal/External departments, Operations and Colleagues to provide solutions for Europcar's customers Skills Required The ability to work with staff at all levels A naturally helpful, outgoing, confident, friendly and enthusiastic approach to their work and their colleagues A 'can do' approach to going the extra mile for both staff and customers Ability to work in a pressurised environment working quickly and effectively to meet required standards Excellent administrative skills Planning and time management skills Ability to encourage, motivate, coach and inspire people Ensuring that a professional and courteous image is portrayed at all times Provides clear direction that others follow whilst being approachable at all times An ability to manage own workload and that of others to meet deadlines Ability to work as part of a team to meet business objectives IT literate Excellent time management and organisational skills Benefits Competitive Salary Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Free on site car parking via a rota Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development This is an excellent opportunity to join Europcar, a company that values its employees, offering a collaborative working environment and a range of benefits to support your long-term goals. Apply now and contribute to a team committed to providing unmatched customer service. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
We at Jubilee are working with an incredible client who are looking for a Passionate General Manager to run the hotel and Al A Carte restaurant. Working with the kitchen team and FOH teams they will maintain the high standards for events and guests. What you will bring to the job: Experience running a hotel. Passionate about service. Professional and well mannered. This job comes with great benefits such as: 40-hour week Monday to Friday Life insurance 31 days holidays! Salary up to £40,000. If this is something that you would like to find out more information about, please contact Leon on (phone number removed) Jubilee Recruitment is acting as an Employment Business in relation to this permanent vacancy.
Mar 28, 2024
Full time
We at Jubilee are working with an incredible client who are looking for a Passionate General Manager to run the hotel and Al A Carte restaurant. Working with the kitchen team and FOH teams they will maintain the high standards for events and guests. What you will bring to the job: Experience running a hotel. Passionate about service. Professional and well mannered. This job comes with great benefits such as: 40-hour week Monday to Friday Life insurance 31 days holidays! Salary up to £40,000. If this is something that you would like to find out more information about, please contact Leon on (phone number removed) Jubilee Recruitment is acting as an Employment Business in relation to this permanent vacancy.
Adkins & Cheurfi Recruitment
Gateshead, Tyne And Wear
Hotel Operations Manager, Permanent Gateshead Key Responsibilities:- Overseeing the smooth and effective operation of the business as well as the day-to-day management of this popular 200 bedroom Responsible for all health and safety as well as aspects of the business compliance. You will also be the onsite HR leader driving all quality and training to ensure the delivery of business excellence. The Operations Manager is a senior leadership position with the direct reports of the front office manager, food & beverage manager and head housekeeper. The Operations Manager must be a People Person championing team member engagement, training and guest satisfaction, so a track record in people management and training is essential. This is a hands on and systems management role on a varied shift basis: Early/Middle/late/Day/ shifts and 5/7. We operate a 24-hour duty manager Rota and our Operations Manager both features on this roster as well as compiling and training DMs and includes deputising for the GM with occasional owner interaction. Necessary Experience:- Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar Broad experience as an Operations Manager/ EAM / Deputy General Manager and specifically additional experience within midscale hotels. Experience in management roles with international hotel brands (4 star categories) Significant experience of managing people including large, complex and multi-national teams. Understanding of uniform systems of accounts used for hotels. Highest level of numeracy and literacy. Fluency in English is essential and the ability to read and communicate in the local language of the location would be a distinct advantage. Additional languages welcome A strong sense of commerciality and financial acumen Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
Mar 28, 2024
Full time
Hotel Operations Manager, Permanent Gateshead Key Responsibilities:- Overseeing the smooth and effective operation of the business as well as the day-to-day management of this popular 200 bedroom Responsible for all health and safety as well as aspects of the business compliance. You will also be the onsite HR leader driving all quality and training to ensure the delivery of business excellence. The Operations Manager is a senior leadership position with the direct reports of the front office manager, food & beverage manager and head housekeeper. The Operations Manager must be a People Person championing team member engagement, training and guest satisfaction, so a track record in people management and training is essential. This is a hands on and systems management role on a varied shift basis: Early/Middle/late/Day/ shifts and 5/7. We operate a 24-hour duty manager Rota and our Operations Manager both features on this roster as well as compiling and training DMs and includes deputising for the GM with occasional owner interaction. Necessary Experience:- Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar Broad experience as an Operations Manager/ EAM / Deputy General Manager and specifically additional experience within midscale hotels. Experience in management roles with international hotel brands (4 star categories) Significant experience of managing people including large, complex and multi-national teams. Understanding of uniform systems of accounts used for hotels. Highest level of numeracy and literacy. Fluency in English is essential and the ability to read and communicate in the local language of the location would be a distinct advantage. Additional languages welcome A strong sense of commerciality and financial acumen Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
General manager required for a high volume establishment in Oxford. This establishment is a Branded establishment with a number of sites across the UK, it is high volume and tables turned around during service a number of times. This is a great opportunity to join a company like this. Salary package £35-42k, depending on experience. The role We are looking for a General manager who is organised, who can manage a team and manage table bookings in a high volume establishment. You will be able to manage your team of staff, manage the team of assistant managers. You will ensure the venue is ready for opening, bookings are allocated, sections are allocated and everything is ready for opening. You will manage customers and ensure the customer experience is great. You will be able to deal with a range of situations and ensure your site meets targets for staffing costs, revenue and upselling. This role will include all the normal general manager duties. Experience We are looking for a General Manager who is organised, able to deal with volume and deal with different situations. You will have fantastic communication skills and people skills. You will be from a volume background within food focused site. General manager Newcastle £35-42k salary Restaurant High volume Next step for our Front of House candidates: HtE Recruitment is a National Hospitality and Catering Recruitment agency, trading for over 16 years within the industry. Our clients include 3,4&5 star Hotels, Restaurants, 1/2/3 Rosette awarded Restaurants, 1&2 Michelin star Restaurants and Gastro pubs. As well as this position, we have a wide range of other Front of House roles include Restaurant Manager, Restaurant Supervisor, Reception Manager, Operations Manager, Chef De Rang, Head Housekeeper. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position & we only cover permanent jobs.
Mar 28, 2024
Full time
General manager required for a high volume establishment in Oxford. This establishment is a Branded establishment with a number of sites across the UK, it is high volume and tables turned around during service a number of times. This is a great opportunity to join a company like this. Salary package £35-42k, depending on experience. The role We are looking for a General manager who is organised, who can manage a team and manage table bookings in a high volume establishment. You will be able to manage your team of staff, manage the team of assistant managers. You will ensure the venue is ready for opening, bookings are allocated, sections are allocated and everything is ready for opening. You will manage customers and ensure the customer experience is great. You will be able to deal with a range of situations and ensure your site meets targets for staffing costs, revenue and upselling. This role will include all the normal general manager duties. Experience We are looking for a General Manager who is organised, able to deal with volume and deal with different situations. You will have fantastic communication skills and people skills. You will be from a volume background within food focused site. General manager Newcastle £35-42k salary Restaurant High volume Next step for our Front of House candidates: HtE Recruitment is a National Hospitality and Catering Recruitment agency, trading for over 16 years within the industry. Our clients include 3,4&5 star Hotels, Restaurants, 1/2/3 Rosette awarded Restaurants, 1&2 Michelin star Restaurants and Gastro pubs. As well as this position, we have a wide range of other Front of House roles include Restaurant Manager, Restaurant Supervisor, Reception Manager, Operations Manager, Chef De Rang, Head Housekeeper. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position & we only cover permanent jobs.
Who we are? The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented General Managerto join our fantastic venue. What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include: TRONC electronic tips - Our staff keep 100% of tips earned in venues. Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of our venues across Scotland. Quarterly bonus payment. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Staff meals on duty. Flexible working opportunities. Cycle to Work Scheme Career development through our Scotsman Steps training programme. The Role: As General Manager, your role will include: Run the business with the passion as though it was your own business whilst engaging with central support functions, internal & external stakeholders and local suppliers. supporting sales growth controlling costs & diving sales growth Ensuring consistently excellent customer service is delivered. Managing service standards and staff development. The Person: The ideal candidate will have: Experience in a similar role. Great leadership skills and enjoy working as part of a team in a social environment. The ability to communicate at all levels A strong commercial awareness Availability to work shifts, including evenings and weekends as per business needs. The Process: If you think this job of General Manager is the role for you then apply now and a member of ourteam will be in touch.
Mar 28, 2024
Full time
Who we are? The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented General Managerto join our fantastic venue. What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include: TRONC electronic tips - Our staff keep 100% of tips earned in venues. Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of our venues across Scotland. Quarterly bonus payment. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Staff meals on duty. Flexible working opportunities. Cycle to Work Scheme Career development through our Scotsman Steps training programme. The Role: As General Manager, your role will include: Run the business with the passion as though it was your own business whilst engaging with central support functions, internal & external stakeholders and local suppliers. supporting sales growth controlling costs & diving sales growth Ensuring consistently excellent customer service is delivered. Managing service standards and staff development. The Person: The ideal candidate will have: Experience in a similar role. Great leadership skills and enjoy working as part of a team in a social environment. The ability to communicate at all levels A strong commercial awareness Availability to work shifts, including evenings and weekends as per business needs. The Process: If you think this job of General Manager is the role for you then apply now and a member of ourteam will be in touch.
Business Development Manager Hospitality Industry Manchester, Northwest England Up to £50,000 + Commission (Flexible Depending On Experience) Monday - Friday, 09:00 - 17:00 We have an exciting opportunity to become a key team member of a leadingSales team in the hospitality industry. You will bewill be responsible for the establishment of new business in this new geographic area and surrounding areas. The business has now been operating in the UK since the beginning of 2023, with further ambitions for outreach across the UK. This position is field based, therefore we are looking for those keen to pursue a career in a face to face sales. Key Benefits: Up to £50,000 basic salary Generous Commission scheme Company car, laptop and mobile phone Healthcare cash plan Opportunity to learn from highly-experienced sales professionals Life assurance 29 days holiday including bank holidays(increasing to 34 days with service) Company pension Employee assistance programme Employee retail discounts Sharesave plan Long service awards Enhanced maternity / paternity pay Thorough induction programme, buddy system and on-the-job training The Candidate: Sales experience to the hotel, restaurant or luxury cosmetics sector (ideally in a field-based role) Field base sales experience is highly desirable Sound knowledge of hotel cosmetics and general products within the hotel bedroom or restaurant space. Has developed and executed tactical sales plans including quotas and account objectives. Highly organised and has strong effective time management skills. Demonstrated leadership qualities. Highly competent and computer literate with all Microsoft Office system Experience required with utilising sales database tracking programs. Strong negotiating skills and capacity. Strong written and verbal communication skills. Equally strong listening skills Highly customer focused. Highly efficient Ability to set policies, but remain flexible when customer conditions require Responsibilities: Continuous focus, action and target setting for new business. Responsible for the successful sales growth in line with the Company's objective, overall business plans and strategies. You will be building and developing relationships with large restaurant and hotel corporations, in a field-based role. 4 days on the road per week travelling to potential customers, building relationships face to face. 1 day from home per week for administrative activities related to generated sales leads etc. Converting warm leads, and some cold-calling, to generate a strong pipeline of potential customers. Monthly reviews of the relevant customer pipeline activity Contribution to the company Sales and Operations meetings by supplying demand forecast data. Continuous development of the Intercompany relationship within the sales team, to review sales gaps and target joint opportunities Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies Co-ordinate customer events, exhibitions and special events throughout the year At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data - These can be viewed on our website.
Mar 28, 2024
Full time
Business Development Manager Hospitality Industry Manchester, Northwest England Up to £50,000 + Commission (Flexible Depending On Experience) Monday - Friday, 09:00 - 17:00 We have an exciting opportunity to become a key team member of a leadingSales team in the hospitality industry. You will bewill be responsible for the establishment of new business in this new geographic area and surrounding areas. The business has now been operating in the UK since the beginning of 2023, with further ambitions for outreach across the UK. This position is field based, therefore we are looking for those keen to pursue a career in a face to face sales. Key Benefits: Up to £50,000 basic salary Generous Commission scheme Company car, laptop and mobile phone Healthcare cash plan Opportunity to learn from highly-experienced sales professionals Life assurance 29 days holiday including bank holidays(increasing to 34 days with service) Company pension Employee assistance programme Employee retail discounts Sharesave plan Long service awards Enhanced maternity / paternity pay Thorough induction programme, buddy system and on-the-job training The Candidate: Sales experience to the hotel, restaurant or luxury cosmetics sector (ideally in a field-based role) Field base sales experience is highly desirable Sound knowledge of hotel cosmetics and general products within the hotel bedroom or restaurant space. Has developed and executed tactical sales plans including quotas and account objectives. Highly organised and has strong effective time management skills. Demonstrated leadership qualities. Highly competent and computer literate with all Microsoft Office system Experience required with utilising sales database tracking programs. Strong negotiating skills and capacity. Strong written and verbal communication skills. Equally strong listening skills Highly customer focused. Highly efficient Ability to set policies, but remain flexible when customer conditions require Responsibilities: Continuous focus, action and target setting for new business. Responsible for the successful sales growth in line with the Company's objective, overall business plans and strategies. You will be building and developing relationships with large restaurant and hotel corporations, in a field-based role. 4 days on the road per week travelling to potential customers, building relationships face to face. 1 day from home per week for administrative activities related to generated sales leads etc. Converting warm leads, and some cold-calling, to generate a strong pipeline of potential customers. Monthly reviews of the relevant customer pipeline activity Contribution to the company Sales and Operations meetings by supplying demand forecast data. Continuous development of the Intercompany relationship within the sales team, to review sales gaps and target joint opportunities Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies Co-ordinate customer events, exhibitions and special events throughout the year At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data - These can be viewed on our website.
Food and beverage supervisor This role is working closely with our General Manager, full time. Duties include Setting up for functions and clean up of marquee and other areas Setting up restaurant for breakfast Working during the events including serving drinks in the bar Organising back of house Cashing up Opening and closing of the venue Basic event management Must be customer service focused Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day s events. This will include setting tables, tidying and general maintenance.
Mar 28, 2024
Full time
Food and beverage supervisor This role is working closely with our General Manager, full time. Duties include Setting up for functions and clean up of marquee and other areas Setting up restaurant for breakfast Working during the events including serving drinks in the bar Organising back of house Cashing up Opening and closing of the venue Basic event management Must be customer service focused Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day s events. This will include setting tables, tidying and general maintenance.
We are currently seeking a dedicated and passionate Duty Manager to join our client at their prestigious hotel located in the beautiful Scottish Highlands, near Fort William. This is an excellent opportunity for someone who is enthusiastic about hospitality and customer service and is looking to further their career within the industry. What you will get in your new role Excellent salary of 30,000 per annum Generous share of gratuities Delicious free meals while on duty An employer dedicated to your growth and development Discounts on stays, food and facilities across the global hotel group A company that focuses on recognition and rewarding Free on-site parking Weekly changing schedule Exciting company social events Responsibilities in your new role as the Duty Manager Exceeding guest expectations consistently Upholding high standards throughout the entire hotel Collaborating closely with department heads to ensure seamless operations Directly reporting to the General Manager Facilitating staff training sessions Your personality, experience and qualifications You must have prior experience in a Duty Manager role. We are looking for someone with a structured and detailed leadership style. The ideal candidate will be an effective and clear communicator who is enthusiastic and passionate about hospitality. A strong commitment to providing outstanding customer service is essential. Due to the location of this role, a driver's licence and access to your own transport is essential. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Mar 28, 2024
Full time
We are currently seeking a dedicated and passionate Duty Manager to join our client at their prestigious hotel located in the beautiful Scottish Highlands, near Fort William. This is an excellent opportunity for someone who is enthusiastic about hospitality and customer service and is looking to further their career within the industry. What you will get in your new role Excellent salary of 30,000 per annum Generous share of gratuities Delicious free meals while on duty An employer dedicated to your growth and development Discounts on stays, food and facilities across the global hotel group A company that focuses on recognition and rewarding Free on-site parking Weekly changing schedule Exciting company social events Responsibilities in your new role as the Duty Manager Exceeding guest expectations consistently Upholding high standards throughout the entire hotel Collaborating closely with department heads to ensure seamless operations Directly reporting to the General Manager Facilitating staff training sessions Your personality, experience and qualifications You must have prior experience in a Duty Manager role. We are looking for someone with a structured and detailed leadership style. The ideal candidate will be an effective and clear communicator who is enthusiastic and passionate about hospitality. A strong commitment to providing outstanding customer service is essential. Due to the location of this role, a driver's licence and access to your own transport is essential. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Spa Manager This role is initially for maternity cover from April December 2024 with the opportunity for a permanent or part-time role after this period. SALARY & BENEFITS £35,000-£40,000 pro rata per annum with additional earning potential of up to £5k pro rata per annum through achievement of bonuses 4 weeks holiday rising to 5 weeks with service 8 Bank holidays Free car parking Employee uniform In addition you will benefit from a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday The Place Our luxury Utopia Spa at the 4 Star Hotel is part of a private group of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members. The Role This is a great opportunity to head up a thriving Spa business and have real impact on its continued development and success during our Spa Managers maternity leave. The successful candidate will have complete responsibility for a team of 25 therapist (full and part time) as well as a team of Spa Receptionists and Spa Assistants/Cleaners. Managing and motivating the team will be key to your success both in terms of revenue, guest service, member satisfaction and safety responsibilities you hold. The Spa Manager will manage the day-to-day operation of the Utopia Spa focusing on delivering and exceeding guest s expectations and ensuring the commitment to high standards of hospitality through effective management of the team, resources and facilities. Main Duties; To ensure guests and members are always welcomed to the Spa and service is co-ordinated from the time they arrive to the time they depart Ensure the Reception team during busy periods are supported and offer tours of the spa for new visitors/members To monitor the presentation of the Utopia Spa in all areas ensuring the very highest standards of cleanliness, hygiene and organisation. Effective rostering of cleaning staff and close liaison with inhouse maintenance to team to ensure facilities are always available. Complete the opening and closing procedures to ensure the Spa is fully operational and that it is secured at the end of the day To ensure the team are competent with reservations on the telephone as well as face to face sales of Utopia Spa Vouchers, Gift Experiences and Retail Products. To ensure all those on duty are fully informed of the day s events, issued their work schedules for the day, and are focused on the priority for guest service throughout the day. To ensure guests and members expectations are exceeded and to put forward for discussion with the General Manager new promotional ideas to drive revenues. To ensure staff productivity is achieved and that all staff are well presented and offering the required levels of service. To be responsible for staff recruitment interviews and trade tests supported by your senior therapists. Liaising with our Group Resourcer to generate interest for new roles. To be competent in the delivery of all level 2 and level 3 treatment ranges on offer in the Utopia Spa so that you can monitor spa and treatment standards and implement corrective action/training where required. To train, coach, appraise, manage, and motivate the Spa Team. To create an environment which promotes employee morale and encourages the team to take pride in their work area and performance standards. To actively support any spa department during peak periods. To ensure complaint recovery with guests and members if things do not go to plan. Ensure the highest standards of cleanliness, maintenance, safety and service across all Spa departments Ensure compliance in relation to Fire, and the Health and Safety Policy. Requirements Current Spa Management experience at 4 star level Capable of demonstrating leadership and coaching within a large team. Ability to demonstrate personal ownership of tasks and will ensure completion to achieve required results Level 2 and 3 Beauty Therapy qualification, or equivalent. Practical therapy experience within a spa/salon. Smart appearance with a warm and friendly disposition that inspires loyalty Maturity and calm approach to dealing with guest and staff in a professional manner.
Mar 28, 2024
Full time
Spa Manager This role is initially for maternity cover from April December 2024 with the opportunity for a permanent or part-time role after this period. SALARY & BENEFITS £35,000-£40,000 pro rata per annum with additional earning potential of up to £5k pro rata per annum through achievement of bonuses 4 weeks holiday rising to 5 weeks with service 8 Bank holidays Free car parking Employee uniform In addition you will benefit from a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday The Place Our luxury Utopia Spa at the 4 Star Hotel is part of a private group of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members. The Role This is a great opportunity to head up a thriving Spa business and have real impact on its continued development and success during our Spa Managers maternity leave. The successful candidate will have complete responsibility for a team of 25 therapist (full and part time) as well as a team of Spa Receptionists and Spa Assistants/Cleaners. Managing and motivating the team will be key to your success both in terms of revenue, guest service, member satisfaction and safety responsibilities you hold. The Spa Manager will manage the day-to-day operation of the Utopia Spa focusing on delivering and exceeding guest s expectations and ensuring the commitment to high standards of hospitality through effective management of the team, resources and facilities. Main Duties; To ensure guests and members are always welcomed to the Spa and service is co-ordinated from the time they arrive to the time they depart Ensure the Reception team during busy periods are supported and offer tours of the spa for new visitors/members To monitor the presentation of the Utopia Spa in all areas ensuring the very highest standards of cleanliness, hygiene and organisation. Effective rostering of cleaning staff and close liaison with inhouse maintenance to team to ensure facilities are always available. Complete the opening and closing procedures to ensure the Spa is fully operational and that it is secured at the end of the day To ensure the team are competent with reservations on the telephone as well as face to face sales of Utopia Spa Vouchers, Gift Experiences and Retail Products. To ensure all those on duty are fully informed of the day s events, issued their work schedules for the day, and are focused on the priority for guest service throughout the day. To ensure guests and members expectations are exceeded and to put forward for discussion with the General Manager new promotional ideas to drive revenues. To ensure staff productivity is achieved and that all staff are well presented and offering the required levels of service. To be responsible for staff recruitment interviews and trade tests supported by your senior therapists. Liaising with our Group Resourcer to generate interest for new roles. To be competent in the delivery of all level 2 and level 3 treatment ranges on offer in the Utopia Spa so that you can monitor spa and treatment standards and implement corrective action/training where required. To train, coach, appraise, manage, and motivate the Spa Team. To create an environment which promotes employee morale and encourages the team to take pride in their work area and performance standards. To actively support any spa department during peak periods. To ensure complaint recovery with guests and members if things do not go to plan. Ensure the highest standards of cleanliness, maintenance, safety and service across all Spa departments Ensure compliance in relation to Fire, and the Health and Safety Policy. Requirements Current Spa Management experience at 4 star level Capable of demonstrating leadership and coaching within a large team. Ability to demonstrate personal ownership of tasks and will ensure completion to achieve required results Level 2 and 3 Beauty Therapy qualification, or equivalent. Practical therapy experience within a spa/salon. Smart appearance with a warm and friendly disposition that inspires loyalty Maturity and calm approach to dealing with guest and staff in a professional manner.
General Manager - Hospitality - South West - £45,000 + Live in About the Company We are currently searching for a relocatable General Manager for a stunning business in the South West. This business have an exceptional reputation in the market and their values and behaviours demonstrate a real passion for looking after their people and giving their guests an excellent experience. This is a rare opportunity to be part of an exciting business with the opportunity to deliver amazing hospitality consistently. This particular site will be undergoing major investment later this year and it's a fantastic chance for a strong General Manager to oversee this! You will be part of an award winning team who deliver amazing hospitality constantly. This is a business that are pushing forward and growing at a time when so many are cutting back, and a chance to be part of a strong, stable company with a fantastic culture and amazing products. General Manager - Rewards Great salary Live In Accommodation Stunning location Excellent training and development Performance based incentives / management bonus A fun, supportive and inclusive work environment General Manager - Requirements & Responsibilities Ideal candidate will have had exposure to a seasonal site Will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest's expectations Will be expected to achieve a level of service through the constant monitoring of our established brand standards Should be highly attentive to detail and be capable of delivering consistent standards Should have a warm, personable nature and a can do attitude Must have experience in a similar environment with the knowledge and confidence to deliver Will be results driven and customer focused with leadership capability If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then this is the place for you. Deliver an outstanding drinking and eating experience for guests Put considerable effort into understanding your local market and into attracting and retaining members Take overall responsibility for smooth running of the operation Take control of operations in terms of sales, costs, GP% and all KPI's Deliver consistently high standards of service and customer satisfaction in line with company procedures Relish the responsibility and truly own the performance of your Bar and team, getting a real buzz from its success About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Mar 28, 2024
Full time
General Manager - Hospitality - South West - £45,000 + Live in About the Company We are currently searching for a relocatable General Manager for a stunning business in the South West. This business have an exceptional reputation in the market and their values and behaviours demonstrate a real passion for looking after their people and giving their guests an excellent experience. This is a rare opportunity to be part of an exciting business with the opportunity to deliver amazing hospitality consistently. This particular site will be undergoing major investment later this year and it's a fantastic chance for a strong General Manager to oversee this! You will be part of an award winning team who deliver amazing hospitality constantly. This is a business that are pushing forward and growing at a time when so many are cutting back, and a chance to be part of a strong, stable company with a fantastic culture and amazing products. General Manager - Rewards Great salary Live In Accommodation Stunning location Excellent training and development Performance based incentives / management bonus A fun, supportive and inclusive work environment General Manager - Requirements & Responsibilities Ideal candidate will have had exposure to a seasonal site Will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest's expectations Will be expected to achieve a level of service through the constant monitoring of our established brand standards Should be highly attentive to detail and be capable of delivering consistent standards Should have a warm, personable nature and a can do attitude Must have experience in a similar environment with the knowledge and confidence to deliver Will be results driven and customer focused with leadership capability If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then this is the place for you. Deliver an outstanding drinking and eating experience for guests Put considerable effort into understanding your local market and into attracting and retaining members Take overall responsibility for smooth running of the operation Take control of operations in terms of sales, costs, GP% and all KPI's Deliver consistently high standards of service and customer satisfaction in line with company procedures Relish the responsibility and truly own the performance of your Bar and team, getting a real buzz from its success About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Our client is an upcoming hospitality establishment situated in the picturesque landscape of Balblair, Scotland. With its breathtaking views and commitment to delivering exceptional service, it aims to become a premier destination for travelers and locals alike. They are dedicated to providing an unforgettable experience, blending traditional Scottish charm with modern amenities. Position Overview: We are currently seeking a dynamic and experienced General Manager to lead the team on a 6 month basis. The General Manager will be responsible for overseeing all aspects of the operation, including guest satisfaction, staff management, financial performance, and overall business development. This role presents an exciting opportunity for a motivated individual to play a key role in shaping the success of our establishment. Key Responsibilities: Provide leadership and direction to all staff members, fostering a positive and collaborative work environment. Ensure exceptional guest experiences by maintaining high standards of service and hospitality throughout all areas of the operation. Manage day-to-day operations, including front-of-house, housekeeping, food and beverage, and administrative functions. Develop and implement strategies to drive revenue growth and profitability, including sales initiatives, cost control measures, and marketing campaigns. Monitor financial performance, analyze key performance indicators, and prepare regular reports for senior management. Establish and maintain relationships with suppliers, vendors, and other business partners to ensure the smooth operation of the establishment. Uphold compliance with all relevant regulations and licensing requirements, maintaining a safe and legal environment for both guests and staff. Qualifications: Previous experience in a similar leadership role within the hospitality industry, preferably in a hotel or restaurant setting. Proven track record of successfully managing teams and delivering exceptional guest service. Strong business acumen, with the ability to develop and execute strategic plans to achieve financial targets. Excellent communication skills, with the ability to effectively interact with guests, staff, and stakeholders at all levels. Proficiency in budgeting, financial analysis, and revenue management. Knowledge of local regulations and industry standards pertaining to hospitality operations. Flexibility to work evenings, weekends, and holidays as needed. Benefits: Competitive salary package Performance-based incentives Stunning location with access to outdoor activities If you are a motivated and passionate hospitality professional with a drive for excellence, then please contact Lyndsey at Global Highland for a confidential conversation.
Mar 28, 2024
Contractor
Our client is an upcoming hospitality establishment situated in the picturesque landscape of Balblair, Scotland. With its breathtaking views and commitment to delivering exceptional service, it aims to become a premier destination for travelers and locals alike. They are dedicated to providing an unforgettable experience, blending traditional Scottish charm with modern amenities. Position Overview: We are currently seeking a dynamic and experienced General Manager to lead the team on a 6 month basis. The General Manager will be responsible for overseeing all aspects of the operation, including guest satisfaction, staff management, financial performance, and overall business development. This role presents an exciting opportunity for a motivated individual to play a key role in shaping the success of our establishment. Key Responsibilities: Provide leadership and direction to all staff members, fostering a positive and collaborative work environment. Ensure exceptional guest experiences by maintaining high standards of service and hospitality throughout all areas of the operation. Manage day-to-day operations, including front-of-house, housekeeping, food and beverage, and administrative functions. Develop and implement strategies to drive revenue growth and profitability, including sales initiatives, cost control measures, and marketing campaigns. Monitor financial performance, analyze key performance indicators, and prepare regular reports for senior management. Establish and maintain relationships with suppliers, vendors, and other business partners to ensure the smooth operation of the establishment. Uphold compliance with all relevant regulations and licensing requirements, maintaining a safe and legal environment for both guests and staff. Qualifications: Previous experience in a similar leadership role within the hospitality industry, preferably in a hotel or restaurant setting. Proven track record of successfully managing teams and delivering exceptional guest service. Strong business acumen, with the ability to develop and execute strategic plans to achieve financial targets. Excellent communication skills, with the ability to effectively interact with guests, staff, and stakeholders at all levels. Proficiency in budgeting, financial analysis, and revenue management. Knowledge of local regulations and industry standards pertaining to hospitality operations. Flexibility to work evenings, weekends, and holidays as needed. Benefits: Competitive salary package Performance-based incentives Stunning location with access to outdoor activities If you are a motivated and passionate hospitality professional with a drive for excellence, then please contact Lyndsey at Global Highland for a confidential conversation.
Hotel General Manager - £90,000 An amazing opportunity to join a supportive and collaborative company as General Manager to lead a team in a new opening. The Company prides itself onhigh standards and being a trail blazer for new ideas and concepts to stay ahead of the competition. They are seeking a leader who will be highly passionate about the success of the hotel and will focus on the detail click apply for full job details
Mar 27, 2024
Full time
Hotel General Manager - £90,000 An amazing opportunity to join a supportive and collaborative company as General Manager to lead a team in a new opening. The Company prides itself onhigh standards and being a trail blazer for new ideas and concepts to stay ahead of the competition. They are seeking a leader who will be highly passionate about the success of the hotel and will focus on the detail click apply for full job details
Based in London, our luxurious global client is looking for a Cluster Financial Controller to join their team on a permanent basis. This job would suit an experienced Financial Controller, ideally within a hotel environment in a cluster role, to be responsible for looking after 4-5 hotels across multiple locations, working very closely with GM's. you will be involved with planning & forecasting, alongside the General Manager and hotel teams. You will work closely with the centralised finance functions ensuring the data is correct for Payroll, AP & AR. This is a dynamic and iconic global hotel brand offers a new and unique experience using cutting-edge design to create perfectly formed rooms. With these luxurious rooms, flawless service, and a prime location, it seamlessly blends modern taste with a classic appeal. The successful individual will ideally have experience of managing the whole accounting process within the hotel/hospitality industry, with a natural aptitude for learning new systems. They will be able to confidently work closely with senior management and HOD's to resolve issues and queries. They will be able to ensure all revenue procedures are in place and followed, regular audits done in all departments to ensure compliance. Job responsibilities: Deliver consolidated monthly management accounts Deliver consolidated interim and annual statutory accounts under IFRS Ensure the company remains up to date and compliant with the latest accounting standards Manage the annual audit process and liaise with external auditors Coordinate and manage the annual budgeting process across the group as well as regular forecasting Control the UK & international tax and VAT and relationship with HMRC Cash forecasting and treasury management Assist heavily on the implementation and roll out of a new group accounting system Update and oversee all operational finance processes in including payroll, supplier and expense payments, credit control and banking Input on company strategy, commercial decision making and working closely with Senior Management on margin analysis, labour analysis, capital expenditure analysis, funding decisions and business strategy Provide effective line management, coaching and development of direct reports and their teams This is a fantastic opportunity for a financial controller that would like to join a complex, fast-growing business who will invest in your development and career progression. For more information about this role or any other Cluster Financial Controller jobs in London, please don't hesitate to contact us in confidence or visit our website. Every application will receive a response as this is the recognised working practice at MRK Associates. MRK Associates - AGY. Helping you build the career you deserve.
Mar 27, 2024
Full time
Based in London, our luxurious global client is looking for a Cluster Financial Controller to join their team on a permanent basis. This job would suit an experienced Financial Controller, ideally within a hotel environment in a cluster role, to be responsible for looking after 4-5 hotels across multiple locations, working very closely with GM's. you will be involved with planning & forecasting, alongside the General Manager and hotel teams. You will work closely with the centralised finance functions ensuring the data is correct for Payroll, AP & AR. This is a dynamic and iconic global hotel brand offers a new and unique experience using cutting-edge design to create perfectly formed rooms. With these luxurious rooms, flawless service, and a prime location, it seamlessly blends modern taste with a classic appeal. The successful individual will ideally have experience of managing the whole accounting process within the hotel/hospitality industry, with a natural aptitude for learning new systems. They will be able to confidently work closely with senior management and HOD's to resolve issues and queries. They will be able to ensure all revenue procedures are in place and followed, regular audits done in all departments to ensure compliance. Job responsibilities: Deliver consolidated monthly management accounts Deliver consolidated interim and annual statutory accounts under IFRS Ensure the company remains up to date and compliant with the latest accounting standards Manage the annual audit process and liaise with external auditors Coordinate and manage the annual budgeting process across the group as well as regular forecasting Control the UK & international tax and VAT and relationship with HMRC Cash forecasting and treasury management Assist heavily on the implementation and roll out of a new group accounting system Update and oversee all operational finance processes in including payroll, supplier and expense payments, credit control and banking Input on company strategy, commercial decision making and working closely with Senior Management on margin analysis, labour analysis, capital expenditure analysis, funding decisions and business strategy Provide effective line management, coaching and development of direct reports and their teams This is a fantastic opportunity for a financial controller that would like to join a complex, fast-growing business who will invest in your development and career progression. For more information about this role or any other Cluster Financial Controller jobs in London, please don't hesitate to contact us in confidence or visit our website. Every application will receive a response as this is the recognised working practice at MRK Associates. MRK Associates - AGY. Helping you build the career you deserve.
Vickers Neal Recruitment are delighted to be working with Elegant Clutter based at their site in Warwick, we currently have an exciting opportunity for I nstaller / Joiner to assist with the installation of Artwork for their commercial clients. Elegant Clutter work with high end hotels and restaurants and provide a bespoke and outstanding service to clients both within the UK and overseas. "At Elegant Clutter we believe that art can be anything. We also believe that anything is possible. So, we created Art Story, an international art consultancy that knows no limits. We are building a team that will help grow Elegant Clutter's art and sculpture business on a global scale." To assist with Installations on client sites you are required to: Work as a part of the team, providing an expert and professional service to our clients, always ensuring a professional attitude. Follow procedures for Loading and unloading the vans. Assist with installations of wallpaper and vinyl, training will be provided. Communicate with Project Managers to clearly identify installation requirements and regularly update any modifications, as necessary. To make sure that you have the correct tools & supplies before you depart for installations. You will be required to be proactive and gather all information necessary to complete successful installation. Work closely with your co-workers and Project Managers to ensure appropriate and safe fixing methods are used to install both 2D (framed artwork, mirrors) and 3D art (sculptural artwork, wall claddings etc.). Production: When not on site installing, you will be required to assist with the production, therefore you will get the chance to use your existing/ or learn new carpentry, picture framing or various art/ crafts skills. You will be required to ensure that H&S remains priority both on site and at Elegant Clutter production premises; this includes use of PPE at all times, manual handling techniques, correct use of install equipment including ladders and scaffold etc., general H&S on site. A clean driving license is a MUST for this position! Benefits for Installer/Joiner Paid overtime or time in lieu hand and power tools provided training provided CSCS, IPAF, PASMA, extra day holidays for birthday PPE provided Established family business pension Both permanent and contractors considered. This is an exciting opportunity to work for a truly dynamic and supportive business who are keen to see their employees develop further and further. Elegant clutter has two offices in Warwick which are truly unique and a wonderful setting to work in. If you think you have the imagination and passion to make a difference and feel engaged in Elegant Clutters values which are to, take ownership, find a way and truly consider yourself to be real people person, then please forward your application via the contact details provided. Upon application your CV will be sent to Vickers Neal Recruitment and Elegant Clutter ONLY. We do NOT send cvs to third parties.
Mar 27, 2024
Full time
Vickers Neal Recruitment are delighted to be working with Elegant Clutter based at their site in Warwick, we currently have an exciting opportunity for I nstaller / Joiner to assist with the installation of Artwork for their commercial clients. Elegant Clutter work with high end hotels and restaurants and provide a bespoke and outstanding service to clients both within the UK and overseas. "At Elegant Clutter we believe that art can be anything. We also believe that anything is possible. So, we created Art Story, an international art consultancy that knows no limits. We are building a team that will help grow Elegant Clutter's art and sculpture business on a global scale." To assist with Installations on client sites you are required to: Work as a part of the team, providing an expert and professional service to our clients, always ensuring a professional attitude. Follow procedures for Loading and unloading the vans. Assist with installations of wallpaper and vinyl, training will be provided. Communicate with Project Managers to clearly identify installation requirements and regularly update any modifications, as necessary. To make sure that you have the correct tools & supplies before you depart for installations. You will be required to be proactive and gather all information necessary to complete successful installation. Work closely with your co-workers and Project Managers to ensure appropriate and safe fixing methods are used to install both 2D (framed artwork, mirrors) and 3D art (sculptural artwork, wall claddings etc.). Production: When not on site installing, you will be required to assist with the production, therefore you will get the chance to use your existing/ or learn new carpentry, picture framing or various art/ crafts skills. You will be required to ensure that H&S remains priority both on site and at Elegant Clutter production premises; this includes use of PPE at all times, manual handling techniques, correct use of install equipment including ladders and scaffold etc., general H&S on site. A clean driving license is a MUST for this position! Benefits for Installer/Joiner Paid overtime or time in lieu hand and power tools provided training provided CSCS, IPAF, PASMA, extra day holidays for birthday PPE provided Established family business pension Both permanent and contractors considered. This is an exciting opportunity to work for a truly dynamic and supportive business who are keen to see their employees develop further and further. Elegant clutter has two offices in Warwick which are truly unique and a wonderful setting to work in. If you think you have the imagination and passion to make a difference and feel engaged in Elegant Clutters values which are to, take ownership, find a way and truly consider yourself to be real people person, then please forward your application via the contact details provided. Upon application your CV will be sent to Vickers Neal Recruitment and Elegant Clutter ONLY. We do NOT send cvs to third parties.
Travel Product Manager - Europe Base Salary £50,000 depending on experience + Bonsues and Benefits Hybrid - Central London Our client is a fully bonded privately owned luxury travel tour operator who have been trading for over 30 years. They specialise in selling luxury worldwide destinations and are now recruiting for a Europe Product Manager to take full ownership of their Europe programme. Their Europe programme consists of 5 properties in Greece, Spain, Portugal, Turkey, Cyprus, Italy and Croatia The Travel Product Manager will be responsible for managing the Europe product including growing the current hotel and villa portfolio, contracting, rate negotiation as working closely with the sales and marketing teams with objective to maximise revenue to the region. Our client will only consider candidates who have previous product management experience within Europe and are well connected with hoteliers and DMC's. Senior Product Executives who are seeking to move into a Product Manager will also be considered. Hybrid - Central London Travel Product Manager Responsibilities: Developing existing brand & identify strategic new areas of development, drive innovation and conduct research into future development and expansion within the Europe region. Strong commercial, negotiation, and pricing skills with relationships within Europe Responsible for the direct negotiation, planning, purchasing, and contracting of the very best rates that are available General product management & growth including the monitoring of Europe sales, competitor analysis etc. Securing marketing funds & tactical offers from Europe suppliers for promotional activities, along with continual exclusive tactical negotiations with ground product and feedback to the commercial managers Travel Product Manager Experience Required: Previous Europe product management and expertise within the travel industry is essential. Senior Product Executives seeking to progress into a Product Manager role will also be considered A portfolio of connections within the Europe Proven commercial, negotiation, communication, and analytical skills Proactive and results driven Travel Product Manager Salary and Benefits Base Salary to £50,000 depending on experience Bonuses based on performance Travel to Europe 22 days annual leave Hybrid working To apply for this Travel Product Manager role, please email your CV and a member of the team will be in touch to discuss the opportunity and company.
Mar 27, 2024
Full time
Travel Product Manager - Europe Base Salary £50,000 depending on experience + Bonsues and Benefits Hybrid - Central London Our client is a fully bonded privately owned luxury travel tour operator who have been trading for over 30 years. They specialise in selling luxury worldwide destinations and are now recruiting for a Europe Product Manager to take full ownership of their Europe programme. Their Europe programme consists of 5 properties in Greece, Spain, Portugal, Turkey, Cyprus, Italy and Croatia The Travel Product Manager will be responsible for managing the Europe product including growing the current hotel and villa portfolio, contracting, rate negotiation as working closely with the sales and marketing teams with objective to maximise revenue to the region. Our client will only consider candidates who have previous product management experience within Europe and are well connected with hoteliers and DMC's. Senior Product Executives who are seeking to move into a Product Manager will also be considered. Hybrid - Central London Travel Product Manager Responsibilities: Developing existing brand & identify strategic new areas of development, drive innovation and conduct research into future development and expansion within the Europe region. Strong commercial, negotiation, and pricing skills with relationships within Europe Responsible for the direct negotiation, planning, purchasing, and contracting of the very best rates that are available General product management & growth including the monitoring of Europe sales, competitor analysis etc. Securing marketing funds & tactical offers from Europe suppliers for promotional activities, along with continual exclusive tactical negotiations with ground product and feedback to the commercial managers Travel Product Manager Experience Required: Previous Europe product management and expertise within the travel industry is essential. Senior Product Executives seeking to progress into a Product Manager role will also be considered A portfolio of connections within the Europe Proven commercial, negotiation, communication, and analytical skills Proactive and results driven Travel Product Manager Salary and Benefits Base Salary to £50,000 depending on experience Bonuses based on performance Travel to Europe 22 days annual leave Hybrid working To apply for this Travel Product Manager role, please email your CV and a member of the team will be in touch to discuss the opportunity and company.
BU Leisure is recruiting for a passionate and enthusiastic Assistant General Manager from a Hotel background for one of the most sort after and desired spa and wellness retreats in the UK with an abundance of awards and an outstanding reputation that sees guest traveling from all over the UK to visit. As the Assistant General Manager you will be working alongside the General Manager and not beneath and as team deliver on exception service and continue the spectacular reputation that has already been built but also the giving you complete creative freedom to take it further forward as you see fit. This is truly a stunning location to be a part of and for any Assistant General Manager to be involved with and a resort you can be proud to be a part of. As our Assistant Manager , you will be focusing on developing and implement effective strategies to maximize revenue and guest satisfaction. You will be involved in the day-to-day operations of all departments along with your head of departments, monitoring quality and service standards whilst foster a positive work culture and team spirit to ensure heartfelt service is delivered to our guests & team members alike. The successful Assistant General Manager will have proven management experience ideally from a Hotel background , with an extensive background within hotel operations including a spa and fine dining restaurant. We seek a candidate with a deep understanding of the hospitality industry, market trends, and guest preferences to successfully lead the retreat. Due To Location, Having Your Own Transport Is Essential For more information please submit your CV and we will arrange a phone call to discuss further.
Mar 27, 2024
Full time
BU Leisure is recruiting for a passionate and enthusiastic Assistant General Manager from a Hotel background for one of the most sort after and desired spa and wellness retreats in the UK with an abundance of awards and an outstanding reputation that sees guest traveling from all over the UK to visit. As the Assistant General Manager you will be working alongside the General Manager and not beneath and as team deliver on exception service and continue the spectacular reputation that has already been built but also the giving you complete creative freedom to take it further forward as you see fit. This is truly a stunning location to be a part of and for any Assistant General Manager to be involved with and a resort you can be proud to be a part of. As our Assistant Manager , you will be focusing on developing and implement effective strategies to maximize revenue and guest satisfaction. You will be involved in the day-to-day operations of all departments along with your head of departments, monitoring quality and service standards whilst foster a positive work culture and team spirit to ensure heartfelt service is delivered to our guests & team members alike. The successful Assistant General Manager will have proven management experience ideally from a Hotel background , with an extensive background within hotel operations including a spa and fine dining restaurant. We seek a candidate with a deep understanding of the hospitality industry, market trends, and guest preferences to successfully lead the retreat. Due To Location, Having Your Own Transport Is Essential For more information please submit your CV and we will arrange a phone call to discuss further.