Purpose of the Role To lead the strategy for the business on all elements of Security at Metrocentre. At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management of the security team at the centre. The role will involve developing and delivering our service model in line with our strategy of creating a destination that is safe and inviting whilst offering first class customer services. You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies. Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI's and best practice. You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to members of their team and other senior managers. Key Responsibilities To assist in the coordination and management of all Security Mall and Control Room staff, including training and recruitment. Line manage a team of Security Duty Managers, Security Officers and CCTV Controllers, providing guidance, support and specialist expertise to the team. Drive change, new ideas and challenge current operating procedures implementing best practice across the structure. Ensure the team are tasked efficiently and effectively maximising resource at peak times matching rotas to operational demands. Effectively manage budgets and staff rota's continually reviewing all factors affecting the operation including agency staff, staff payroll and CCTV maintenance. Continuous management of CCTV screens/systems and associated security equipment In conjunction with duty managers diligent management of control room records including H&S records, incident forms and daily occurrence book Monitor and manage all access control systems on site, CCTV and life safety systems. Provide a high focus on Customer Service ensuring that the team courteously communicate with all visitors, retailers and client at all times Assess and interpret data to identify threat, harm and risk to the centre. Build relations with Counter Terrorism Policing North East to ensure that personnel, physical and cyber security measures mitigate risk to the centre. Build excellent relationships with other stakeholders and partners building resilience to the centre. Provide advice to the centre senior management team re incidents or future risk. Have responsibility for HR investigations / disciplinary proceedings in line with HR policies. Manage the traffic control strategy for the centre. Report in detail any significant security incidents, to the Operations Manager and Centre Director. Ensure close liaison with Police, with weekly face to face meetings to review risks to the centre and encourage communication amongst tenant security providers. Chair the Metrocentre Business Crime and Multi Agency Steering Groups. Ensure compliance re staff training. Compliance with health and safety procedures. Co-ordinate both training and live evacuations. Co-ordinating security response to site entertainment and events, ensuring public safety. Undertake and arrange for Crisis Management Training for centre staff mentoring staff in Crisis Management procedures using site emergency plans. Owning the site emergency plans and assignment instructions as well as reviewing these with senior Management annually. Ensure that all officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Strong leadership, team management and people skills Experience of major incident planning, training and management of incidents. Experience in planning, managing and assessing public events and their successful delivery. Experience of working with emergency and business continuity plans. In order to comply with the Security Industry Act 2001, you are expected to hold a frontline valid SIA Door Supervisor and Public Space Surveillance CCTV Licence or be willing to attain these licenses within 12 weeks of appointment. Experience in intelligence gathering and understanding the importance of intelligence sharing in line with GDPR 2018. Ability to lead teams in good practice around counter terrorism measures. Ability to liaise and work alongside Police, Fire, Ambulance and Government Enforcement officers. A comprehensive knowledge and understanding of legislative health & safety requirements. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to working patterns and working ethos in order to respond to the changing needs of a shopping centre environment. Confident communicator, energetic and self-motivated Excellent organisational and time management skills and able to meet tight deadlines. Must be a hands-on team player with excellent interpersonal and communication skills able to communicate at all levels from Client to on-site personnel. Self-motivated, dedicated, confident, flexible, and adaptable to change Desirable Have a demonstrable knowledge of the retail industry. Experience of external networking and relationships. Good knowledge of Microsoft IT system. Financial acumen dealing with budgets. Proficient in report writing Experience of working with security technology. Experience of managing training solutions in security. Working Hours - 40 hours per week, Mon-Fri with occasional Duty Manager evenings & weekends Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To lead the strategy for the business on all elements of Security at Metrocentre. At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management of the security team at the centre. The role will involve developing and delivering our service model in line with our strategy of creating a destination that is safe and inviting whilst offering first class customer services. You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies. Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI's and best practice. You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to members of their team and other senior managers. Key Responsibilities To assist in the coordination and management of all Security Mall and Control Room staff, including training and recruitment. Line manage a team of Security Duty Managers, Security Officers and CCTV Controllers, providing guidance, support and specialist expertise to the team. Drive change, new ideas and challenge current operating procedures implementing best practice across the structure. Ensure the team are tasked efficiently and effectively maximising resource at peak times matching rotas to operational demands. Effectively manage budgets and staff rota's continually reviewing all factors affecting the operation including agency staff, staff payroll and CCTV maintenance. Continuous management of CCTV screens/systems and associated security equipment In conjunction with duty managers diligent management of control room records including H&S records, incident forms and daily occurrence book Monitor and manage all access control systems on site, CCTV and life safety systems. Provide a high focus on Customer Service ensuring that the team courteously communicate with all visitors, retailers and client at all times Assess and interpret data to identify threat, harm and risk to the centre. Build relations with Counter Terrorism Policing North East to ensure that personnel, physical and cyber security measures mitigate risk to the centre. Build excellent relationships with other stakeholders and partners building resilience to the centre. Provide advice to the centre senior management team re incidents or future risk. Have responsibility for HR investigations / disciplinary proceedings in line with HR policies. Manage the traffic control strategy for the centre. Report in detail any significant security incidents, to the Operations Manager and Centre Director. Ensure close liaison with Police, with weekly face to face meetings to review risks to the centre and encourage communication amongst tenant security providers. Chair the Metrocentre Business Crime and Multi Agency Steering Groups. Ensure compliance re staff training. Compliance with health and safety procedures. Co-ordinate both training and live evacuations. Co-ordinating security response to site entertainment and events, ensuring public safety. Undertake and arrange for Crisis Management Training for centre staff mentoring staff in Crisis Management procedures using site emergency plans. Owning the site emergency plans and assignment instructions as well as reviewing these with senior Management annually. Ensure that all officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Strong leadership, team management and people skills Experience of major incident planning, training and management of incidents. Experience in planning, managing and assessing public events and their successful delivery. Experience of working with emergency and business continuity plans. In order to comply with the Security Industry Act 2001, you are expected to hold a frontline valid SIA Door Supervisor and Public Space Surveillance CCTV Licence or be willing to attain these licenses within 12 weeks of appointment. Experience in intelligence gathering and understanding the importance of intelligence sharing in line with GDPR 2018. Ability to lead teams in good practice around counter terrorism measures. Ability to liaise and work alongside Police, Fire, Ambulance and Government Enforcement officers. A comprehensive knowledge and understanding of legislative health & safety requirements. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to working patterns and working ethos in order to respond to the changing needs of a shopping centre environment. Confident communicator, energetic and self-motivated Excellent organisational and time management skills and able to meet tight deadlines. Must be a hands-on team player with excellent interpersonal and communication skills able to communicate at all levels from Client to on-site personnel. Self-motivated, dedicated, confident, flexible, and adaptable to change Desirable Have a demonstrable knowledge of the retail industry. Experience of external networking and relationships. Good knowledge of Microsoft IT system. Financial acumen dealing with budgets. Proficient in report writing Experience of working with security technology. Experience of managing training solutions in security. Working Hours - 40 hours per week, Mon-Fri with occasional Duty Manager evenings & weekends Please see our Benefits Booklet for more information.
We have an exciting opportunity for an experienced Senior Administrator/PA to join our team in Gateshead. You will enjoy this role if you are someone who excels in a fast paced environment, thrives on owning and managing multiple tasks/projects and has the ability to work for a number of different senior managers. You will need to be structured, diligent and able to work autonomously. The role is diverse, and we need someone who is able to come into the business and shape the role to ensure the following areas of focus are delivered; To provide PA support to our Delivery Director, Pre-Construction Manager and Commercial Manager and two operations managers including email and diary management, monthly reporting and note taking for 1-1s and other meetings To manage and update numerous daily, weekly and monthly reports for our Pre-Construction Director and Delivery Director To manage the reception and support other administrators in the Gateshead office. Manage meeting rooms and local events Essential and Desirable Criteria Essential PA skills Communication skills Resilient and can-do attitude The ability to influence and hold people to account. Good Microsoft Office skills (including PowerPoint) What we offer We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. Additional Information At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recently awarded No 1 in the Best "big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Mar 29, 2024
Full time
We have an exciting opportunity for an experienced Senior Administrator/PA to join our team in Gateshead. You will enjoy this role if you are someone who excels in a fast paced environment, thrives on owning and managing multiple tasks/projects and has the ability to work for a number of different senior managers. You will need to be structured, diligent and able to work autonomously. The role is diverse, and we need someone who is able to come into the business and shape the role to ensure the following areas of focus are delivered; To provide PA support to our Delivery Director, Pre-Construction Manager and Commercial Manager and two operations managers including email and diary management, monthly reporting and note taking for 1-1s and other meetings To manage and update numerous daily, weekly and monthly reports for our Pre-Construction Director and Delivery Director To manage the reception and support other administrators in the Gateshead office. Manage meeting rooms and local events Essential and Desirable Criteria Essential PA skills Communication skills Resilient and can-do attitude The ability to influence and hold people to account. Good Microsoft Office skills (including PowerPoint) What we offer We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. Additional Information At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recently awarded No 1 in the Best "big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
Mar 29, 2024
Full time
NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
Mar 29, 2024
Full time
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
A skilled and experienced Bar Manager with experience working with Rosette-awarded pubs or Gastro Pubs is needed to join our team at The Ship Inn, Bar and Restaurant with rooms based in Elie, Fife, on a full-time basis. The Ship Inn, Bar, Restaurant is a 1AA Rosette-awarded establishment featured in the Times' Top 100 places to stay. It boasts beautiful rooms, a private dining space, an outdoor bar, and a BBQ. As a senior member of the Management team, your role is to act as an example for the other members of the bar and front-of-house team to ensure that guests are looked after to the highest standard. You are a front-facing member of the team who is available to the guests at all times. You will report directly to the General Manager. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: Providing exceptional, professional service to all our guests and to ensure that the staff on duty do the same Effectively managing the bar team and ensuring they are performing at a high standard Complete liquor stock regularly according to the business's requirements, investigate surpluses and deficits and report these to the General Manager in a timely manner Complete weekly liquor orders from designated suppliers, ensuring there is sufficient stock for anticipated business levels Monitor inventory levels on a daily basis and relay any shortages to the FOH team Induct and train new members of the bar team, ensuring feedback is given within the required time frames Maintain tidy, organised cellars and train a team to ensure this is completed in your absence Ensuring the ice machine is cleaned on a weekly basis and recorded Ensuring the keg lines are cleaned weekly and recorded Complete cash-up and end-of-night duties Complete all compliance sign-offs for the day/week Adhering to Health and Safety regulations at work, adopting good hygiene practices and hazard control. Ensuring allergens are dealt with in a professional, safe manner Answer the telephone to incoming calls and deal effectively with their enquiry. Actively developing your own knowledge of food and drink on the menus Maximising the number of customers served daily by effectively managing ResDiary Resolving any customer complaints in a professional manner or escalating the complaint to the manager on duty. Supervising FOH in their duties, ensuring all service and operating procedures are followed Benefits: Tronc can be up to £600 per month in peak times Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Pub Manager, Beverage Manager, Nightclub Manager, Lounge Manager, Bar Supervisor, Operations Manager, Hospitality Manager, Tavern Manager, Mixology Manager, and Operations Supervisor, may also be considered for this role.
Mar 29, 2024
Full time
A skilled and experienced Bar Manager with experience working with Rosette-awarded pubs or Gastro Pubs is needed to join our team at The Ship Inn, Bar and Restaurant with rooms based in Elie, Fife, on a full-time basis. The Ship Inn, Bar, Restaurant is a 1AA Rosette-awarded establishment featured in the Times' Top 100 places to stay. It boasts beautiful rooms, a private dining space, an outdoor bar, and a BBQ. As a senior member of the Management team, your role is to act as an example for the other members of the bar and front-of-house team to ensure that guests are looked after to the highest standard. You are a front-facing member of the team who is available to the guests at all times. You will report directly to the General Manager. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: Providing exceptional, professional service to all our guests and to ensure that the staff on duty do the same Effectively managing the bar team and ensuring they are performing at a high standard Complete liquor stock regularly according to the business's requirements, investigate surpluses and deficits and report these to the General Manager in a timely manner Complete weekly liquor orders from designated suppliers, ensuring there is sufficient stock for anticipated business levels Monitor inventory levels on a daily basis and relay any shortages to the FOH team Induct and train new members of the bar team, ensuring feedback is given within the required time frames Maintain tidy, organised cellars and train a team to ensure this is completed in your absence Ensuring the ice machine is cleaned on a weekly basis and recorded Ensuring the keg lines are cleaned weekly and recorded Complete cash-up and end-of-night duties Complete all compliance sign-offs for the day/week Adhering to Health and Safety regulations at work, adopting good hygiene practices and hazard control. Ensuring allergens are dealt with in a professional, safe manner Answer the telephone to incoming calls and deal effectively with their enquiry. Actively developing your own knowledge of food and drink on the menus Maximising the number of customers served daily by effectively managing ResDiary Resolving any customer complaints in a professional manner or escalating the complaint to the manager on duty. Supervising FOH in their duties, ensuring all service and operating procedures are followed Benefits: Tronc can be up to £600 per month in peak times Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Pub Manager, Beverage Manager, Nightclub Manager, Lounge Manager, Bar Supervisor, Operations Manager, Hospitality Manager, Tavern Manager, Mixology Manager, and Operations Supervisor, may also be considered for this role.
Restaurant Manager £35-38k Godalming 4 Days on 3 Days Off Field to Fork Concept The Client Our client are a proud champion of farm-to-fork cooking and local produce. Under current new management this is a stunning country inn with guest bedrooms, with a vision to make the Estrella top 50 gastro pubs in the coming few years. The Inn is undertaking a refurbishment during April 2024 and will open an outside kitchen, kitchen garden and small holding in the wide expanse of farmland on site. The daily changing menu is based on what comes off the farm and inspired by great British classics. The bar serving award-winning local ales, and with a carefully curated wine list The Role The main responsibility of the Restaurant Manager Manager will be to assist the Senior Team to manage the day-to-day operation of the restaurant and bar whilst supervising and developing the team. You will ensure the highest standards of customer service and ensure that the serving of food and drink is timely, consistent, and to the highest possible standard. Requirements As Restaurant Manager you will have Qualifications relevant to the position. The successful candidate should additionally have the following: In-depth understanding of volume, quality restaurant operations - Ideally experience to a rosette level service standard as a minimum Extensive knowledge of food and drink; ability to continually improve the service in line with the outstanding food offering. Passionate about food, drink and the hospitality industry Excellent communication and leadership skills. Salary and Benefits - Strong Competitive Salary - Possible Accomodation on Site if required -4 day Week / 48 hr contract - Free Parking Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions. Manager you will assist the Senior Team to manage the day-to-day operation of the restaurant and bar whilst supervising and developing the team. You will ensure the highest standards of customer service and ensure that the serving of food and drink is timely, consistent, and to the highest possible standard.
Mar 29, 2024
Full time
Restaurant Manager £35-38k Godalming 4 Days on 3 Days Off Field to Fork Concept The Client Our client are a proud champion of farm-to-fork cooking and local produce. Under current new management this is a stunning country inn with guest bedrooms, with a vision to make the Estrella top 50 gastro pubs in the coming few years. The Inn is undertaking a refurbishment during April 2024 and will open an outside kitchen, kitchen garden and small holding in the wide expanse of farmland on site. The daily changing menu is based on what comes off the farm and inspired by great British classics. The bar serving award-winning local ales, and with a carefully curated wine list The Role The main responsibility of the Restaurant Manager Manager will be to assist the Senior Team to manage the day-to-day operation of the restaurant and bar whilst supervising and developing the team. You will ensure the highest standards of customer service and ensure that the serving of food and drink is timely, consistent, and to the highest possible standard. Requirements As Restaurant Manager you will have Qualifications relevant to the position. The successful candidate should additionally have the following: In-depth understanding of volume, quality restaurant operations - Ideally experience to a rosette level service standard as a minimum Extensive knowledge of food and drink; ability to continually improve the service in line with the outstanding food offering. Passionate about food, drink and the hospitality industry Excellent communication and leadership skills. Salary and Benefits - Strong Competitive Salary - Possible Accomodation on Site if required -4 day Week / 48 hr contract - Free Parking Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions. Manager you will assist the Senior Team to manage the day-to-day operation of the restaurant and bar whilst supervising and developing the team. You will ensure the highest standards of customer service and ensure that the serving of food and drink is timely, consistent, and to the highest possible standard.
Senior Manager for Delivery (Geography) Reports to: Lead Senior Delivery Manager Location: Mix of home working, school visits across the UK, and London office (Shepherd's Bush). The balance may change from time to time, and the successful applicant does not need to be based near London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 19/04/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £47,000 to £52,000 (depending on experience) Start Date: July 2024 Purpose of role: Reporting to the Lead Senior Delivery Manager, the role holder will manage delivery for the secondary Geography programme. They will be the go-to person in the organisation for information and decision making for delivery of the secondary Geography programme. The Senior Manager for Delivery will manage detailed logistics such as setting delivery dates and approving the release of additional training dates. They will also work with the systems and partnerships teams to manage comms with our partner schools and ensure a smooth customer experience. The Senior Manager for Delivery will work in line with pan-programme delivery decisions, the Head of Secondary Geography's vision for the programme, and what we know about schools' experience in order to design high impact training, PD and school development support in line with the commercial packages we offer. In addition, they will have usual Development Lead responsibilities, including leading school visits and remote development sessions, being responsible for ensuring that schools allocated to them have a good experience and get the support they need to implement the programmes successfully, and always maintaining high professionalism as a representative of Ark Curriculum Plus. Key Responsibilities: As part of the cross-functional team leading the Geography programme, contribute to the development of a programme strategy that supports excellence in the context of Geography, and furthers the overall organisational mission, strategy and sustainability Be a champion of customer voice, ensuring customer insights from the Geography programme are heard and inform programme development as a whole, and working with available Ark forums to further develop our understanding of programme implementation at a school and classroom level Implement pan-programme delivery decisions in the context of the Geography programme, staying faithful to the programme while maintaining alignment with the school development team as a whole Take responsibility for the end-to-end user experience of schools on all packages of the programme, liaising closely with the systems and partnerships team to drive ease of use, and preparing communications that keep customers well briefed in what they need to know to get the most from the programme Engage with ongoing PD and sector thinking, keeping up to date with sector developments, legislative changes, and innovative practice in your subject and in curriculum development and PD delivery, and sharing valuable insights with the broader team Maintain a strong understanding of the Geography programme in order to offer high quality training, PD and support in the programme Deliver training and PD where required to an excellent standard in line with internal guidelines Contribute to the development of the overall programme strategy and structure through cross-functional working and collaboration, especially by feeding back relevant insights gathered from schools to the design and partnerships teams Make any spare capacity known as far as in advance as possible, offering this to the Head of Secondary Geography to reduce freelancer design spend where possible/practical Keep the partnerships team briefed on delivery for the Geography programme. Key Requirements: Educated to degree level Qualified to teach in the UK and qualified to degree level Understanding of the education landscape and issues affecting education A proven record in delivering outstanding achievement in Geography, particularly for pupils with low prior attainment in challenging urban schools Up-to-date knowledge and use of the current curriculum and assessment requirements and best practice in implementation and delivery of professional development Track record of providing professional development to teachers, including coaching, mentoring and training Confidence in PowerPoint and Excel A strong and proactive communicator with a collaborative working style Structured approach, working to clearly defined aims/intentions Ability to probe, challenge and question appropriately and strive for continual improvement High attention to detail and diligence in achieving smooth logistical delivery About Ark Curriculum Plus Ark Curriculum Plus is a not-for-profit education venture. Our mission is to empower teachers to give every young person, regardless of their background, the subject knowledge and skills that will allow them to succeed. Grown out of Ark Schools Multi Academy Trust, Ark Curriculum Plus (AC+) is a non-profit organisation dedicated to supporting teachers in providing consistent, high-quality education, that raises attainment across the school. We are a team of highly skilled education professionals who have worked with our schools to design and trial curriculum, lesson design and training in the development of our AC+ subject excellence programmes. We know that to achieve powerful teaching that changes lives, teachers need to have strong subject knowledge, the best evidence-based subject pedagogies, rigorous assessment and effective planning, all working together. That's why we developed the AC+ Subject Excellence Programmes that follow a 5-Step Improvement Process, based on over a decade's experience of transforming subject results in one of the most respected MATs. Our programmes are now used by over 1000 schools in the UK, including the 39 schools in the Ark network. We are proud of the impact we have had and are having in the schools we partner with. The Education Endowment Foundation found students using Mathematics Mastery Primary made 2 months additional progress. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year Hybrid working, with currently one day a week in our state-of-the-art office in West London working alongside colleagues Regular social events, monthly free breakfast, and daily fruit A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests. How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 19 th April 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Mar 29, 2024
Full time
Senior Manager for Delivery (Geography) Reports to: Lead Senior Delivery Manager Location: Mix of home working, school visits across the UK, and London office (Shepherd's Bush). The balance may change from time to time, and the successful applicant does not need to be based near London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 19/04/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £47,000 to £52,000 (depending on experience) Start Date: July 2024 Purpose of role: Reporting to the Lead Senior Delivery Manager, the role holder will manage delivery for the secondary Geography programme. They will be the go-to person in the organisation for information and decision making for delivery of the secondary Geography programme. The Senior Manager for Delivery will manage detailed logistics such as setting delivery dates and approving the release of additional training dates. They will also work with the systems and partnerships teams to manage comms with our partner schools and ensure a smooth customer experience. The Senior Manager for Delivery will work in line with pan-programme delivery decisions, the Head of Secondary Geography's vision for the programme, and what we know about schools' experience in order to design high impact training, PD and school development support in line with the commercial packages we offer. In addition, they will have usual Development Lead responsibilities, including leading school visits and remote development sessions, being responsible for ensuring that schools allocated to them have a good experience and get the support they need to implement the programmes successfully, and always maintaining high professionalism as a representative of Ark Curriculum Plus. Key Responsibilities: As part of the cross-functional team leading the Geography programme, contribute to the development of a programme strategy that supports excellence in the context of Geography, and furthers the overall organisational mission, strategy and sustainability Be a champion of customer voice, ensuring customer insights from the Geography programme are heard and inform programme development as a whole, and working with available Ark forums to further develop our understanding of programme implementation at a school and classroom level Implement pan-programme delivery decisions in the context of the Geography programme, staying faithful to the programme while maintaining alignment with the school development team as a whole Take responsibility for the end-to-end user experience of schools on all packages of the programme, liaising closely with the systems and partnerships team to drive ease of use, and preparing communications that keep customers well briefed in what they need to know to get the most from the programme Engage with ongoing PD and sector thinking, keeping up to date with sector developments, legislative changes, and innovative practice in your subject and in curriculum development and PD delivery, and sharing valuable insights with the broader team Maintain a strong understanding of the Geography programme in order to offer high quality training, PD and support in the programme Deliver training and PD where required to an excellent standard in line with internal guidelines Contribute to the development of the overall programme strategy and structure through cross-functional working and collaboration, especially by feeding back relevant insights gathered from schools to the design and partnerships teams Make any spare capacity known as far as in advance as possible, offering this to the Head of Secondary Geography to reduce freelancer design spend where possible/practical Keep the partnerships team briefed on delivery for the Geography programme. Key Requirements: Educated to degree level Qualified to teach in the UK and qualified to degree level Understanding of the education landscape and issues affecting education A proven record in delivering outstanding achievement in Geography, particularly for pupils with low prior attainment in challenging urban schools Up-to-date knowledge and use of the current curriculum and assessment requirements and best practice in implementation and delivery of professional development Track record of providing professional development to teachers, including coaching, mentoring and training Confidence in PowerPoint and Excel A strong and proactive communicator with a collaborative working style Structured approach, working to clearly defined aims/intentions Ability to probe, challenge and question appropriately and strive for continual improvement High attention to detail and diligence in achieving smooth logistical delivery About Ark Curriculum Plus Ark Curriculum Plus is a not-for-profit education venture. Our mission is to empower teachers to give every young person, regardless of their background, the subject knowledge and skills that will allow them to succeed. Grown out of Ark Schools Multi Academy Trust, Ark Curriculum Plus (AC+) is a non-profit organisation dedicated to supporting teachers in providing consistent, high-quality education, that raises attainment across the school. We are a team of highly skilled education professionals who have worked with our schools to design and trial curriculum, lesson design and training in the development of our AC+ subject excellence programmes. We know that to achieve powerful teaching that changes lives, teachers need to have strong subject knowledge, the best evidence-based subject pedagogies, rigorous assessment and effective planning, all working together. That's why we developed the AC+ Subject Excellence Programmes that follow a 5-Step Improvement Process, based on over a decade's experience of transforming subject results in one of the most respected MATs. Our programmes are now used by over 1000 schools in the UK, including the 39 schools in the Ark network. We are proud of the impact we have had and are having in the schools we partner with. The Education Endowment Foundation found students using Mathematics Mastery Primary made 2 months additional progress. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year Hybrid working, with currently one day a week in our state-of-the-art office in West London working alongside colleagues Regular social events, monthly free breakfast, and daily fruit A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests. How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 19 th April 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Job Description: Graduate Co-Teacher Reporting to: Assistant Principal Location: Ark Conway Primary Academy Contract: Fixed Term until August 2025 (possibility of permanent for the right candidate) Working Pattern: Term Time Salary: Ark Support staff Pay scale, Band 4 £26,853 -£28,117 FTE The role You will be instrumental in our mission to provide every student a great education and real choices in life, regardless of their background. As a Graduate C0-teacher, you will develop in this role to be ready to train as a qualified teacher. You will support pupils, parents, teachers, and the school to establish a supportive and nurturing learning environment that drives achievement and inspires a love of learning that extends beyond the classroom Key responsibilities Learning Support Support individuals and groups of pupils to help them learn Support teachers, parents and other colleagues to help create an effective and purposeful learning environment Promote inclusion and acceptance of all pupils in the school, including those with physical, learning and behaviour difficulties, and work with teachers to assess the needs of individual children Work with the SENCO and other teachers to implement provision maps and develop resources for pupils who have: English as a second language, speech or language impairments, or behaviours that interfere with learning and/or relationships Plan and facilitate small group teaching, undertake direction for one to one teaching and intervention, and assist with whole class teaching when appropriate Encourage children to take responsibility for their own learning and promote development of self-esteem Observe, record and feedback information of pupil performance Assist in creating materials for curriculum delivery and display boards Assist with behaviour management within and outside the classroom Assist pupils' achievement outside of the classroom, e.g. computer lab, library School Support Supervise pupils at playtime and lunchtime Assist with follow-through for related services, e.g., speech/language therapy, occupational therapy, physical therapy Run extra-curricular activities and participate in trips and visits Maintain stock supplies and distribute as required Other Actively promote the safety and welfare of our children and young people Ensure compliance with Ark's data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required This job description is not an exhaustive list and you will be expected to carry out any other reasonable tasks as directed by your line manager. Person specification: Gradate Co-teacher Qualification Criteria Qualified to work in the UK Qualified to degree level or above Knowledge, Skills and Experience Experience of working with young people or adults in a paid or voluntary capacity Experience of the role of a TA and in particular classroom organisation and management (desirable) Good communication skills, including written and oral Excellent numeracy and literacy skills Competent with computers and other technology Good administrative and organisational skills Able to understand and implement particular strategies and methods to help pupils to improve their learning and enjoyment of learning Able to deal with minor incidents, first aid, and the personal health and hygiene of the pupils Understand the importance of confidentiality and discretion Behaviours A desire to become a qualified teacher in the future Genuine passion for and a belief in the potential of every pupil A robust awareness of keeping children safe, noticing safeguarding and welfare concerns, and you understand how and when to take appropriate action Belief that every student should have access to an excellent education regardless of background Professional outlook, detailed orientated and able to multi task and meet deadlines A team player that can work collaboratively as well as using own initiative Calm and professional under pressure Understanding of the importance of confidentiality and discretion Flexible attitude towards work and demonstrates sound judgement Other Right to work in the UK Commitment to equality of opportunity and the safeguarding and welfare of all students Willingness to undertake training This post is subject to an enhanced DBS check Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Mar 29, 2024
Full time
Job Description: Graduate Co-Teacher Reporting to: Assistant Principal Location: Ark Conway Primary Academy Contract: Fixed Term until August 2025 (possibility of permanent for the right candidate) Working Pattern: Term Time Salary: Ark Support staff Pay scale, Band 4 £26,853 -£28,117 FTE The role You will be instrumental in our mission to provide every student a great education and real choices in life, regardless of their background. As a Graduate C0-teacher, you will develop in this role to be ready to train as a qualified teacher. You will support pupils, parents, teachers, and the school to establish a supportive and nurturing learning environment that drives achievement and inspires a love of learning that extends beyond the classroom Key responsibilities Learning Support Support individuals and groups of pupils to help them learn Support teachers, parents and other colleagues to help create an effective and purposeful learning environment Promote inclusion and acceptance of all pupils in the school, including those with physical, learning and behaviour difficulties, and work with teachers to assess the needs of individual children Work with the SENCO and other teachers to implement provision maps and develop resources for pupils who have: English as a second language, speech or language impairments, or behaviours that interfere with learning and/or relationships Plan and facilitate small group teaching, undertake direction for one to one teaching and intervention, and assist with whole class teaching when appropriate Encourage children to take responsibility for their own learning and promote development of self-esteem Observe, record and feedback information of pupil performance Assist in creating materials for curriculum delivery and display boards Assist with behaviour management within and outside the classroom Assist pupils' achievement outside of the classroom, e.g. computer lab, library School Support Supervise pupils at playtime and lunchtime Assist with follow-through for related services, e.g., speech/language therapy, occupational therapy, physical therapy Run extra-curricular activities and participate in trips and visits Maintain stock supplies and distribute as required Other Actively promote the safety and welfare of our children and young people Ensure compliance with Ark's data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required This job description is not an exhaustive list and you will be expected to carry out any other reasonable tasks as directed by your line manager. Person specification: Gradate Co-teacher Qualification Criteria Qualified to work in the UK Qualified to degree level or above Knowledge, Skills and Experience Experience of working with young people or adults in a paid or voluntary capacity Experience of the role of a TA and in particular classroom organisation and management (desirable) Good communication skills, including written and oral Excellent numeracy and literacy skills Competent with computers and other technology Good administrative and organisational skills Able to understand and implement particular strategies and methods to help pupils to improve their learning and enjoyment of learning Able to deal with minor incidents, first aid, and the personal health and hygiene of the pupils Understand the importance of confidentiality and discretion Behaviours A desire to become a qualified teacher in the future Genuine passion for and a belief in the potential of every pupil A robust awareness of keeping children safe, noticing safeguarding and welfare concerns, and you understand how and when to take appropriate action Belief that every student should have access to an excellent education regardless of background Professional outlook, detailed orientated and able to multi task and meet deadlines A team player that can work collaboratively as well as using own initiative Calm and professional under pressure Understanding of the importance of confidentiality and discretion Flexible attitude towards work and demonstrates sound judgement Other Right to work in the UK Commitment to equality of opportunity and the safeguarding and welfare of all students Willingness to undertake training This post is subject to an enhanced DBS check Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Job Title: Chef De Partie Location: Leatherhead, KT22 8QP Salary: £26,000 - £29,000 DOE Job Type: Full Time, Permanent Shift Type: Flexible working 5 out of 7 days, no split shifts About the Club: Tyrrells Wood Golf Club is a busy private members club with over 800 members. Aside from our 18 Hole Braid Designed golf course, which provides a memorable and diverse challenge for golfers of all abilities, our Food & Beverage department plays a pivotal role in providing our members and visitors the complete package. Regular lunches, social events and private celebrations fill the calendar on an annual basis. Our two bars and two function rooms cater from 20 up to 150 people, perfect for weddings, anniversaries, birthday celebrations, Sunday lunches, plus many more. The Role: An excellent opportunity has arisen for a Chef de Partie to join our friendly kitchen team at Tyrrells Wood Golf Club. You will be part of a team ensuring that our members and guests have a delicious dining experience every day. You will be responsible for delivering the highest standard of food for both functions and day-to-day bar menu service. You will ensure HACCP procedures are followed and that your work area is spotless at the end of every shift. You will also have responsibility for the kitchen and its smooth operation when senior chefs are off duty. By working closely with the Kitchen and front of house teams, you ensure high quality standards are always provided to our members and visitors. Our vision is for Tyrrells to be 'A Great Place to Be'. As Kitchen Porter / Assistant you will play a key part in maintaining this vision. Our Ideal Candidate: Prior experience as a Chef de Partie or Commis Chef NVQ Level 2 in Professional Cookery or equivalent Level 2 Food Hygiene Proficient in various cooking techniques, with experience preparing a wide range of dishes. Creativity - Ability to contribute to menu development Passion for food - Enthusiasm and a desire to learn and grow Commitment to excellent food preparation and presentation Good standard of written and spoken English High standard of personal presentation Be reliable, hard-working and passionate Your own transport makes the site more easily accessible Required Education, Skills and Qualifications: Previous Kitchen portering experience is preferred but not essential, as full training will be given. Hours of Work: Predominantly daytime hours on a 5 out of 7 basis, evening shifts can be dependent on functions. Weekend availability is rotated. Flexibility will be required from time to time to support of the needs of the business. Benefits: 28 days holiday increasing with service (includes public & bank holidays) Contributory pension scheme Free Meal On-Shift Paid Breaks Free On-Site Parking Share of Staff Gratuities Annual staff party Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future Christmas Day & Boxing Day OFF Ability to Commute/Relocate: Leatherhead, KT22 8QP Reliably Commute Work Authorisation: United Kingdom (required) Work Location: In person We endeavour to respond to all applicants but if this is not possible, please assume you have been unsuccessful if you have not heard from us after 2 weeks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Chef De Partie, Chef, Demi Chef de Partie, Restaurant Chef De Partie, Breakfast Chef, Casual Chef De Partie, Experienced Chef, Senior Chef De Partie, Kitchen Chef, Kitchen Chef De Partie, Breakfast Chef De Partie, Dinner Chef, Catering, Food Catering, Catering Chef, Chef Assistant, Food Preparation, Cook, Assistant Chef, Cook Assistant, Kitchen Assistant, Kitchen Manager, Food Hygiene, Food Health and Safety Manager, Kitchen Delegation, Kitchen Supervisor will also be considered for this role.
Mar 28, 2024
Full time
Job Title: Chef De Partie Location: Leatherhead, KT22 8QP Salary: £26,000 - £29,000 DOE Job Type: Full Time, Permanent Shift Type: Flexible working 5 out of 7 days, no split shifts About the Club: Tyrrells Wood Golf Club is a busy private members club with over 800 members. Aside from our 18 Hole Braid Designed golf course, which provides a memorable and diverse challenge for golfers of all abilities, our Food & Beverage department plays a pivotal role in providing our members and visitors the complete package. Regular lunches, social events and private celebrations fill the calendar on an annual basis. Our two bars and two function rooms cater from 20 up to 150 people, perfect for weddings, anniversaries, birthday celebrations, Sunday lunches, plus many more. The Role: An excellent opportunity has arisen for a Chef de Partie to join our friendly kitchen team at Tyrrells Wood Golf Club. You will be part of a team ensuring that our members and guests have a delicious dining experience every day. You will be responsible for delivering the highest standard of food for both functions and day-to-day bar menu service. You will ensure HACCP procedures are followed and that your work area is spotless at the end of every shift. You will also have responsibility for the kitchen and its smooth operation when senior chefs are off duty. By working closely with the Kitchen and front of house teams, you ensure high quality standards are always provided to our members and visitors. Our vision is for Tyrrells to be 'A Great Place to Be'. As Kitchen Porter / Assistant you will play a key part in maintaining this vision. Our Ideal Candidate: Prior experience as a Chef de Partie or Commis Chef NVQ Level 2 in Professional Cookery or equivalent Level 2 Food Hygiene Proficient in various cooking techniques, with experience preparing a wide range of dishes. Creativity - Ability to contribute to menu development Passion for food - Enthusiasm and a desire to learn and grow Commitment to excellent food preparation and presentation Good standard of written and spoken English High standard of personal presentation Be reliable, hard-working and passionate Your own transport makes the site more easily accessible Required Education, Skills and Qualifications: Previous Kitchen portering experience is preferred but not essential, as full training will be given. Hours of Work: Predominantly daytime hours on a 5 out of 7 basis, evening shifts can be dependent on functions. Weekend availability is rotated. Flexibility will be required from time to time to support of the needs of the business. Benefits: 28 days holiday increasing with service (includes public & bank holidays) Contributory pension scheme Free Meal On-Shift Paid Breaks Free On-Site Parking Share of Staff Gratuities Annual staff party Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future Christmas Day & Boxing Day OFF Ability to Commute/Relocate: Leatherhead, KT22 8QP Reliably Commute Work Authorisation: United Kingdom (required) Work Location: In person We endeavour to respond to all applicants but if this is not possible, please assume you have been unsuccessful if you have not heard from us after 2 weeks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Chef De Partie, Chef, Demi Chef de Partie, Restaurant Chef De Partie, Breakfast Chef, Casual Chef De Partie, Experienced Chef, Senior Chef De Partie, Kitchen Chef, Kitchen Chef De Partie, Breakfast Chef De Partie, Dinner Chef, Catering, Food Catering, Catering Chef, Chef Assistant, Food Preparation, Cook, Assistant Chef, Cook Assistant, Kitchen Assistant, Kitchen Manager, Food Hygiene, Food Health and Safety Manager, Kitchen Delegation, Kitchen Supervisor will also be considered for this role.
Would you like to be a part of a team responsible for the contract and supplier management community in the FCA? The team/department The Workplace Solutions team reports into Finance and is responsible for the effective delivery of facilities management, asset management and life cycle planning across the property portfolio which includes a head office in Stratford, London, and regional offices in Edinburgh and Leeds. The function is constantly seeking to improve performance as appropriate to deliver increased value and service resilience. What you will be doing (the role) Reporting into the Contracts Manager, you will manage the day-to-day relationships with service partners on-site, as well as having the opportunity to manage some of the smaller projects. Key responsibilities will include: * Management of key service contracts * Establishing good working relationships with the on-site teams to support service contracts * Developing a thorough knowledge of key elements of each contract, including agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), Purchase Orders, operational delivery requirements, the contract change process and the annual budget plan * Arranging all meetings as agreed within each contract including co-ordination of diaries, meeting room bookings and distribution of relevant documentation in advance * Working closely with the Building Co-ordinators to ensure Service Partners are providing the right level of service and that this is managed effectively * Co-ordinating regular operational "huddles" between teams to ensure that everyone is aware of requirements and expectations in respect of service delivery standards * Establishing customer feedback groups within the FCA to monitor service perception and drive continuous improvement of key services through appropriate reporting an MI * Working with the Help Desk function to produce reports to demonstrate compliance in dealing with issues, and providing assistance and guidance on issues raised that require FCA support What you will get from the role * Exposure to a wide range of senior stakeholders and colleagues, both internally and externally * Scope to influence the future development of these disciplines through working with the wider contract and supplier management community in the FCA * Working with the Finance Division which gives exposure to how the organisation manages its resources and spend * Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in our London office. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. * Experience in delivering contract management, contract change notices, invoicing and purchase order * Proven ability to form strong client relationships * Experience of holding suppliers to account on KPIs and SLAs Essential * Experience in resolving contractual breaches and mitigating of supplier risks and issue * A good team player who appreciates the importance of collaboration to achieve joint success * Previous experience of working in a commercial, financial or data analysis environment * Numerate, analytical and able to develop, create and interpret management information * Ability to influence and negotiate with third parties and internal leadership * Able to deliver against agreed priorities, prioritise and coordinate activity * Strong influencing skills to deal with conflict situations Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Due to business need some employees and teams may be required to work more than the 40% minimum standard in the office. All employees will need to be flexible in accordance with the needs of the business, if you have any questions please reach out to your recruiter. What to expect from our interview process If successful, you will be invited to attend a competency-based interview week commencing 8th April 2024. If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know
Mar 28, 2024
Full time
Would you like to be a part of a team responsible for the contract and supplier management community in the FCA? The team/department The Workplace Solutions team reports into Finance and is responsible for the effective delivery of facilities management, asset management and life cycle planning across the property portfolio which includes a head office in Stratford, London, and regional offices in Edinburgh and Leeds. The function is constantly seeking to improve performance as appropriate to deliver increased value and service resilience. What you will be doing (the role) Reporting into the Contracts Manager, you will manage the day-to-day relationships with service partners on-site, as well as having the opportunity to manage some of the smaller projects. Key responsibilities will include: * Management of key service contracts * Establishing good working relationships with the on-site teams to support service contracts * Developing a thorough knowledge of key elements of each contract, including agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), Purchase Orders, operational delivery requirements, the contract change process and the annual budget plan * Arranging all meetings as agreed within each contract including co-ordination of diaries, meeting room bookings and distribution of relevant documentation in advance * Working closely with the Building Co-ordinators to ensure Service Partners are providing the right level of service and that this is managed effectively * Co-ordinating regular operational "huddles" between teams to ensure that everyone is aware of requirements and expectations in respect of service delivery standards * Establishing customer feedback groups within the FCA to monitor service perception and drive continuous improvement of key services through appropriate reporting an MI * Working with the Help Desk function to produce reports to demonstrate compliance in dealing with issues, and providing assistance and guidance on issues raised that require FCA support What you will get from the role * Exposure to a wide range of senior stakeholders and colleagues, both internally and externally * Scope to influence the future development of these disciplines through working with the wider contract and supplier management community in the FCA * Working with the Finance Division which gives exposure to how the organisation manages its resources and spend * Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in our London office. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. * Experience in delivering contract management, contract change notices, invoicing and purchase order * Proven ability to form strong client relationships * Experience of holding suppliers to account on KPIs and SLAs Essential * Experience in resolving contractual breaches and mitigating of supplier risks and issue * A good team player who appreciates the importance of collaboration to achieve joint success * Previous experience of working in a commercial, financial or data analysis environment * Numerate, analytical and able to develop, create and interpret management information * Ability to influence and negotiate with third parties and internal leadership * Able to deliver against agreed priorities, prioritise and coordinate activity * Strong influencing skills to deal with conflict situations Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Due to business need some employees and teams may be required to work more than the 40% minimum standard in the office. All employees will need to be flexible in accordance with the needs of the business, if you have any questions please reach out to your recruiter. What to expect from our interview process If successful, you will be invited to attend a competency-based interview week commencing 8th April 2024. If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know
Adkins & Cheurfi Recruitment
Gateshead, Tyne And Wear
Hotel Operations Manager, Permanent Gateshead Key Responsibilities:- Overseeing the smooth and effective operation of the business as well as the day-to-day management of this popular 200 bedroom Responsible for all health and safety as well as aspects of the business compliance. You will also be the onsite HR leader driving all quality and training to ensure the delivery of business excellence. The Operations Manager is a senior leadership position with the direct reports of the front office manager, food & beverage manager and head housekeeper. The Operations Manager must be a People Person championing team member engagement, training and guest satisfaction, so a track record in people management and training is essential. This is a hands on and systems management role on a varied shift basis: Early/Middle/late/Day/ shifts and 5/7. We operate a 24-hour duty manager Rota and our Operations Manager both features on this roster as well as compiling and training DMs and includes deputising for the GM with occasional owner interaction. Necessary Experience:- Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar Broad experience as an Operations Manager/ EAM / Deputy General Manager and specifically additional experience within midscale hotels. Experience in management roles with international hotel brands (4 star categories) Significant experience of managing people including large, complex and multi-national teams. Understanding of uniform systems of accounts used for hotels. Highest level of numeracy and literacy. Fluency in English is essential and the ability to read and communicate in the local language of the location would be a distinct advantage. Additional languages welcome A strong sense of commerciality and financial acumen Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
Mar 28, 2024
Full time
Hotel Operations Manager, Permanent Gateshead Key Responsibilities:- Overseeing the smooth and effective operation of the business as well as the day-to-day management of this popular 200 bedroom Responsible for all health and safety as well as aspects of the business compliance. You will also be the onsite HR leader driving all quality and training to ensure the delivery of business excellence. The Operations Manager is a senior leadership position with the direct reports of the front office manager, food & beverage manager and head housekeeper. The Operations Manager must be a People Person championing team member engagement, training and guest satisfaction, so a track record in people management and training is essential. This is a hands on and systems management role on a varied shift basis: Early/Middle/late/Day/ shifts and 5/7. We operate a 24-hour duty manager Rota and our Operations Manager both features on this roster as well as compiling and training DMs and includes deputising for the GM with occasional owner interaction. Necessary Experience:- Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar Broad experience as an Operations Manager/ EAM / Deputy General Manager and specifically additional experience within midscale hotels. Experience in management roles with international hotel brands (4 star categories) Significant experience of managing people including large, complex and multi-national teams. Understanding of uniform systems of accounts used for hotels. Highest level of numeracy and literacy. Fluency in English is essential and the ability to read and communicate in the local language of the location would be a distinct advantage. Additional languages welcome A strong sense of commerciality and financial acumen Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
Sygnature Discovery has appointed Louisa Jordison as CFO. Jordison joined Sygnature Discovery in 2019 as Director of Strategic Planning, and enters the company's boardroom following more than a decade in Deloitte's corporate finance advisory team and a position as Senior Strategic Planning Manager at Experian. She will replace Victoria Tabiner, who is stepping down after 10 years at Sygnature. Dr Simon Hirst, CEO and founder of Sygnature Discovery, said: "Louisa has an incredibly strong finance background and will bring a wealth of experience to the role of CFO. "Louisa's appointment comes at an exciting time for our business as we develop relationships with customers new and old in our key US, UK, European and Asian markets. Louisa Jordison, CFO at Sygnature Discovery, said: "I am looking forward to working with the board, my team and all colleagues in my new capacity. "This is a fantastic place to work and home to real scientific innovation, so there are plenty of brilliant opportunities ahead of us." Earlier this year, the company opened an office in South San Francisco and hired Dr David Lustig as VP of Business Development for North America to spearhead its expansion across the Atlantic.
Mar 28, 2024
Full time
Sygnature Discovery has appointed Louisa Jordison as CFO. Jordison joined Sygnature Discovery in 2019 as Director of Strategic Planning, and enters the company's boardroom following more than a decade in Deloitte's corporate finance advisory team and a position as Senior Strategic Planning Manager at Experian. She will replace Victoria Tabiner, who is stepping down after 10 years at Sygnature. Dr Simon Hirst, CEO and founder of Sygnature Discovery, said: "Louisa has an incredibly strong finance background and will bring a wealth of experience to the role of CFO. "Louisa's appointment comes at an exciting time for our business as we develop relationships with customers new and old in our key US, UK, European and Asian markets. Louisa Jordison, CFO at Sygnature Discovery, said: "I am looking forward to working with the board, my team and all colleagues in my new capacity. "This is a fantastic place to work and home to real scientific innovation, so there are plenty of brilliant opportunities ahead of us." Earlier this year, the company opened an office in South San Francisco and hired Dr David Lustig as VP of Business Development for North America to spearhead its expansion across the Atlantic.
Our client runs some of the UK's finest hotels with spa and health club facilities. They are currently looking to recruit a Senior Spa Therapist for their site in Tetbury. Main duties: Carrying out a range of Spa treatments to an extremely high standard Supporting the Beauty & Assistant Beauty Manager Mentoring Therapists Training new starters & existing Therapists in Treatment procedures & products Achieving consistently Retail Targets Building a regular client base Ensuring Treatment Rooms are spotless, clean and hygienic at all times Carrying out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa Knowledge, experience and skills required: Qualified to NVQ Level 3 Beauty Therapy or equivalent Excellent interpersonal skills High standard of personal appearance Confident in daily use of computer Self-motivated To enjoy and understand working in a team Must have own transport Available to work evenings and weekends
Mar 28, 2024
Full time
Our client runs some of the UK's finest hotels with spa and health club facilities. They are currently looking to recruit a Senior Spa Therapist for their site in Tetbury. Main duties: Carrying out a range of Spa treatments to an extremely high standard Supporting the Beauty & Assistant Beauty Manager Mentoring Therapists Training new starters & existing Therapists in Treatment procedures & products Achieving consistently Retail Targets Building a regular client base Ensuring Treatment Rooms are spotless, clean and hygienic at all times Carrying out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa Knowledge, experience and skills required: Qualified to NVQ Level 3 Beauty Therapy or equivalent Excellent interpersonal skills High standard of personal appearance Confident in daily use of computer Self-motivated To enjoy and understand working in a team Must have own transport Available to work evenings and weekends
Seven Social Care is looking for a Business support officer to fill an exclusive opportunity in Hammersmith & Fulham. We have opportunities available for up to 12 months and the pay is £24.96 (Umbrella) per hour. The Hiring manager is looking for someone who can work 36 hours a week (various shifts available from Monday to Sunday). The role: Our Community Response Team located in Adult Services is an exciting and dynamic place in which to work. The Team is focused on providing the best possible service to Hammersmith and Fulham residents requesting support with their activities of daily living. The team requires an equally focused and hard-working business support officer to oversee and enable the team's administrative functions. You will provide vital administrative and financial support to teams within the directorate, including the allocation monitoring and reporting of correspondence and performance across the service. This crucial post is a permanent role. Key Responsibilities: Provide accurate and timely support to reablement coordinators and the senior OT. through a range of administrative duties including processing referrals, preparing care folders, archiving. To deliver practical and effective administration and IT based support for the service. Acting as a key contact for the team, ensuring where possible, issues are resolved and where not possible directed to an appropriate officer. To support the team in the preparation of meetings and events which will include booking rooms and ordering catering as appropriate. To deal with telephone enquiries, photocopying and other administrative support as required. You will be a flexible team player, having to occasionally work across the service when required, with a solution focused attitude. If this role is something you'd be interested in or available to undertake, please could you reply to this email with your CV ASAP? Alternatively, if this role would not be suitable for you but you know someone who may be interested then please feel free to share my contact details. Seven also run a referral scheme - if you know anyone looking for this type of work then please put them in touch, and we can pay you £250 once they are placed and have worked 100 hours!
Mar 28, 2024
Full time
Seven Social Care is looking for a Business support officer to fill an exclusive opportunity in Hammersmith & Fulham. We have opportunities available for up to 12 months and the pay is £24.96 (Umbrella) per hour. The Hiring manager is looking for someone who can work 36 hours a week (various shifts available from Monday to Sunday). The role: Our Community Response Team located in Adult Services is an exciting and dynamic place in which to work. The Team is focused on providing the best possible service to Hammersmith and Fulham residents requesting support with their activities of daily living. The team requires an equally focused and hard-working business support officer to oversee and enable the team's administrative functions. You will provide vital administrative and financial support to teams within the directorate, including the allocation monitoring and reporting of correspondence and performance across the service. This crucial post is a permanent role. Key Responsibilities: Provide accurate and timely support to reablement coordinators and the senior OT. through a range of administrative duties including processing referrals, preparing care folders, archiving. To deliver practical and effective administration and IT based support for the service. Acting as a key contact for the team, ensuring where possible, issues are resolved and where not possible directed to an appropriate officer. To support the team in the preparation of meetings and events which will include booking rooms and ordering catering as appropriate. To deal with telephone enquiries, photocopying and other administrative support as required. You will be a flexible team player, having to occasionally work across the service when required, with a solution focused attitude. If this role is something you'd be interested in or available to undertake, please could you reply to this email with your CV ASAP? Alternatively, if this role would not be suitable for you but you know someone who may be interested then please feel free to share my contact details. Seven also run a referral scheme - if you know anyone looking for this type of work then please put them in touch, and we can pay you £250 once they are placed and have worked 100 hours!
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (eg, GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST/SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc.
Mar 28, 2024
Full time
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (eg, GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST/SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc.
Spa Manager This role is initially for maternity cover from April December 2024 with the opportunity for a permanent or part-time role after this period. SALARY & BENEFITS £35,000-£40,000 pro rata per annum with additional earning potential of up to £5k pro rata per annum through achievement of bonuses 4 weeks holiday rising to 5 weeks with service 8 Bank holidays Free car parking Employee uniform In addition you will benefit from a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday The Place Our luxury Utopia Spa at the 4 Star Hotel is part of a private group of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members. The Role This is a great opportunity to head up a thriving Spa business and have real impact on its continued development and success during our Spa Managers maternity leave. The successful candidate will have complete responsibility for a team of 25 therapist (full and part time) as well as a team of Spa Receptionists and Spa Assistants/Cleaners. Managing and motivating the team will be key to your success both in terms of revenue, guest service, member satisfaction and safety responsibilities you hold. The Spa Manager will manage the day-to-day operation of the Utopia Spa focusing on delivering and exceeding guest s expectations and ensuring the commitment to high standards of hospitality through effective management of the team, resources and facilities. Main Duties; To ensure guests and members are always welcomed to the Spa and service is co-ordinated from the time they arrive to the time they depart Ensure the Reception team during busy periods are supported and offer tours of the spa for new visitors/members To monitor the presentation of the Utopia Spa in all areas ensuring the very highest standards of cleanliness, hygiene and organisation. Effective rostering of cleaning staff and close liaison with inhouse maintenance to team to ensure facilities are always available. Complete the opening and closing procedures to ensure the Spa is fully operational and that it is secured at the end of the day To ensure the team are competent with reservations on the telephone as well as face to face sales of Utopia Spa Vouchers, Gift Experiences and Retail Products. To ensure all those on duty are fully informed of the day s events, issued their work schedules for the day, and are focused on the priority for guest service throughout the day. To ensure guests and members expectations are exceeded and to put forward for discussion with the General Manager new promotional ideas to drive revenues. To ensure staff productivity is achieved and that all staff are well presented and offering the required levels of service. To be responsible for staff recruitment interviews and trade tests supported by your senior therapists. Liaising with our Group Resourcer to generate interest for new roles. To be competent in the delivery of all level 2 and level 3 treatment ranges on offer in the Utopia Spa so that you can monitor spa and treatment standards and implement corrective action/training where required. To train, coach, appraise, manage, and motivate the Spa Team. To create an environment which promotes employee morale and encourages the team to take pride in their work area and performance standards. To actively support any spa department during peak periods. To ensure complaint recovery with guests and members if things do not go to plan. Ensure the highest standards of cleanliness, maintenance, safety and service across all Spa departments Ensure compliance in relation to Fire, and the Health and Safety Policy. Requirements Current Spa Management experience at 4 star level Capable of demonstrating leadership and coaching within a large team. Ability to demonstrate personal ownership of tasks and will ensure completion to achieve required results Level 2 and 3 Beauty Therapy qualification, or equivalent. Practical therapy experience within a spa/salon. Smart appearance with a warm and friendly disposition that inspires loyalty Maturity and calm approach to dealing with guest and staff in a professional manner.
Mar 28, 2024
Full time
Spa Manager This role is initially for maternity cover from April December 2024 with the opportunity for a permanent or part-time role after this period. SALARY & BENEFITS £35,000-£40,000 pro rata per annum with additional earning potential of up to £5k pro rata per annum through achievement of bonuses 4 weeks holiday rising to 5 weeks with service 8 Bank holidays Free car parking Employee uniform In addition you will benefit from a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday The Place Our luxury Utopia Spa at the 4 Star Hotel is part of a private group of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members. The Role This is a great opportunity to head up a thriving Spa business and have real impact on its continued development and success during our Spa Managers maternity leave. The successful candidate will have complete responsibility for a team of 25 therapist (full and part time) as well as a team of Spa Receptionists and Spa Assistants/Cleaners. Managing and motivating the team will be key to your success both in terms of revenue, guest service, member satisfaction and safety responsibilities you hold. The Spa Manager will manage the day-to-day operation of the Utopia Spa focusing on delivering and exceeding guest s expectations and ensuring the commitment to high standards of hospitality through effective management of the team, resources and facilities. Main Duties; To ensure guests and members are always welcomed to the Spa and service is co-ordinated from the time they arrive to the time they depart Ensure the Reception team during busy periods are supported and offer tours of the spa for new visitors/members To monitor the presentation of the Utopia Spa in all areas ensuring the very highest standards of cleanliness, hygiene and organisation. Effective rostering of cleaning staff and close liaison with inhouse maintenance to team to ensure facilities are always available. Complete the opening and closing procedures to ensure the Spa is fully operational and that it is secured at the end of the day To ensure the team are competent with reservations on the telephone as well as face to face sales of Utopia Spa Vouchers, Gift Experiences and Retail Products. To ensure all those on duty are fully informed of the day s events, issued their work schedules for the day, and are focused on the priority for guest service throughout the day. To ensure guests and members expectations are exceeded and to put forward for discussion with the General Manager new promotional ideas to drive revenues. To ensure staff productivity is achieved and that all staff are well presented and offering the required levels of service. To be responsible for staff recruitment interviews and trade tests supported by your senior therapists. Liaising with our Group Resourcer to generate interest for new roles. To be competent in the delivery of all level 2 and level 3 treatment ranges on offer in the Utopia Spa so that you can monitor spa and treatment standards and implement corrective action/training where required. To train, coach, appraise, manage, and motivate the Spa Team. To create an environment which promotes employee morale and encourages the team to take pride in their work area and performance standards. To actively support any spa department during peak periods. To ensure complaint recovery with guests and members if things do not go to plan. Ensure the highest standards of cleanliness, maintenance, safety and service across all Spa departments Ensure compliance in relation to Fire, and the Health and Safety Policy. Requirements Current Spa Management experience at 4 star level Capable of demonstrating leadership and coaching within a large team. Ability to demonstrate personal ownership of tasks and will ensure completion to achieve required results Level 2 and 3 Beauty Therapy qualification, or equivalent. Practical therapy experience within a spa/salon. Smart appearance with a warm and friendly disposition that inspires loyalty Maturity and calm approach to dealing with guest and staff in a professional manner.
Duty Manager Full time role Previous Experience in hospitality is required Salary 27,000/-P.A Location : Windsor 40 Hours per week Benefits : Wagestream flexible access to your earned salary & financial coaching App A paid day off for your birthday 24/7 Employee Assistance Programme for you and your family Saroving Rewards for going the extra mile & delivering exceptional guest service Employee appreciation events Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group Opportunities for training and development & recognising your potential About the Place : A 4-star riverside hotel comprised of several characterful buildings clustered around a historic cobbled street. There you will find a collection of individually styled bedrooms, a modern conference centre and Club with a gym and sauna. The Role : 40 Hours 5/7 Early Shifts 7am - 3:30pm, Late Shifts 2:30pm - 11pm. Occasional Night Shifts 10:30pm - 7am Must be Flexible with Shift Patterns Must have experience working in a guest facing role within a hotel. Must be confident in dealing with a variety of situations as will be in charge of the hotel when department managers/ GM are not in. Providing a welcoming and friendly atmosphere for our guests, delivering the highest level of customer service. Ensuring guest needs are attended to at all times by dealing professionally and appropriately with guest requests, enquires, comments and complaints. Supporting all departments when needed to ensure service runs smoothly. Ensuring the safety and security of our guests and employees with regular checks throughout the property. Carrying out ad hoc project work to help the senior management team as required. Learning and building your knowledge of all the hotel's products and services. Required : Experience in all operational areas of a quality hotel with at least 1 years' experience in a Supervisory or Junior Management role (previous Duty Management experience an advantage). Excellent interpersonal and communication skills with a good command of written & spoken English and an outgoing personality and professional manner. Customer focus, enthusiasm and the ability to motivate others, leading by example, with good attention to detail. Excellent computer skills (Microsoft Office) and a working knowledge of Opera and Micros Good knowledge and understanding of relevant health and safety legislation and procedures. A Personal Licence and be a First Aider at Work. Prepared to work a flexible rota 5 out of 7 days, according to the needs of the business.
Mar 28, 2024
Full time
Duty Manager Full time role Previous Experience in hospitality is required Salary 27,000/-P.A Location : Windsor 40 Hours per week Benefits : Wagestream flexible access to your earned salary & financial coaching App A paid day off for your birthday 24/7 Employee Assistance Programme for you and your family Saroving Rewards for going the extra mile & delivering exceptional guest service Employee appreciation events Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group Opportunities for training and development & recognising your potential About the Place : A 4-star riverside hotel comprised of several characterful buildings clustered around a historic cobbled street. There you will find a collection of individually styled bedrooms, a modern conference centre and Club with a gym and sauna. The Role : 40 Hours 5/7 Early Shifts 7am - 3:30pm, Late Shifts 2:30pm - 11pm. Occasional Night Shifts 10:30pm - 7am Must be Flexible with Shift Patterns Must have experience working in a guest facing role within a hotel. Must be confident in dealing with a variety of situations as will be in charge of the hotel when department managers/ GM are not in. Providing a welcoming and friendly atmosphere for our guests, delivering the highest level of customer service. Ensuring guest needs are attended to at all times by dealing professionally and appropriately with guest requests, enquires, comments and complaints. Supporting all departments when needed to ensure service runs smoothly. Ensuring the safety and security of our guests and employees with regular checks throughout the property. Carrying out ad hoc project work to help the senior management team as required. Learning and building your knowledge of all the hotel's products and services. Required : Experience in all operational areas of a quality hotel with at least 1 years' experience in a Supervisory or Junior Management role (previous Duty Management experience an advantage). Excellent interpersonal and communication skills with a good command of written & spoken English and an outgoing personality and professional manner. Customer focus, enthusiasm and the ability to motivate others, leading by example, with good attention to detail. Excellent computer skills (Microsoft Office) and a working knowledge of Opera and Micros Good knowledge and understanding of relevant health and safety legislation and procedures. A Personal Licence and be a First Aider at Work. Prepared to work a flexible rota 5 out of 7 days, according to the needs of the business.
Purpose of the Role At Lakeside we aim to create a great experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The Security Officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities Day to day: To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Good & Clear communication needed. Desirable: CCTV SIA licence. Working Hours - 40 Hrs Shift Pattern of 4 on 4 off. Earlies and Lates Salary - £12.66/hr Please see our Benefits Booklet for more information.
Mar 28, 2024
Full time
Purpose of the Role At Lakeside we aim to create a great experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend. The Security Officer is accountable to the security manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You are the public face of the security team and should act with professionalism always, a can-do attitude is essential in this highly influential role. Key Responsibilities Day to day: To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a world class customer focused service. Carry out regular patrols of the centre as detailed in the security assignment instructions being proactive and always following the company security strategy. Ensure compliance with all company procedures, centre processes and external bodies including enforcement agencies and auditory bodies. Ensure a timely response to all security issues and events. Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the centre proactively offering assistance wherever opportunities arise. To ensure that the centre is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with company and centre policies and procedures. Liaising with the security manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are always kept fully informed. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and centre polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all company and centre procedures / policies are adhered too. Maintain continuous monitoring of centre radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of centre records / reference materials including health and safety records, incident forms and the daily occurrence book. To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfilment of the provision of security to the security team leader/security manager. Support the security manager with any internal / external audits in line with company policies and procedures. Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the centre. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Skills, Knowledge and Experience Person specification: Good verbal and written communication skills. Able to articulate clearly and credibly with the centre management, senior managers and all staff. Must have a good personality and ability to communicate with the public in what is a customer focused and engaging role. Capability to work unsupervised and take responsibility. Aptitude to remain calm under pressure. Smart appearance. Flexible/Can do attitude. Smart appearance. Must be able to attend work in line with shift pattern through own transport or public transport and have ability to be flexible with shift start and finish times. Qualifications and experience: Essential: Front Line SIA licence. Experience of working in a customer focused environment. First aid qualified or willing to work towards qualification. Good & Clear communication needed. Desirable: CCTV SIA licence. Working Hours - 40 Hrs Shift Pattern of 4 on 4 off. Earlies and Lates Salary - £12.66/hr Please see our Benefits Booklet for more information.
An exciting opportunity working for a leading media publishing company as a Senior Analytics Manager. As the Senior Analytics Manager you will lead a team of 4 analysts, managing the delivery of long and short term projects surrounding digital customer behaviour, product engagement and content performance. You will work closely with various departments within the business to provide actionable insights to improve decision making, content commissioning, and ultimately customer acquisition, engagement and retention. As a Senior Analytics Manager You Will: Lead and have responsibility for line managing the output and development of the Analytics team, unlocking insights for various departments across the business Accountable for prioritising and owning the roadmap of projects for the Analytics team, being the go-to person for planning, challenging the value of, and the delivery of analysis projects Spearhead our ambition to direct stakeholders to self-serve, through the development of datasets, dashboards and compelling visualisations of digital content engagement, translating data clearly to communicate insights Make and drive adoption of recommendations to optimise how, what, when and where we should be making our content more discoverable, flagging insights from our audience and putting the customer at the heart of analysis Utilise digital engagement, customer and product data to optimise apps/sites for users, understanding customer journeys and leading the charge on experimentation Work to identify efficiencies in the newsrooms, highlighting new opportunities to utilise data and improve how we operate, seeking to drive data-led Editorial commissioning decisions Lead conversations with Technology teams, ensuring we are tagging, tracking, ingesting and surfacing the right data to enable reporting and analytics Work closely with the wider Analytics teams to provide aligned views and responses incorporating data and market research What we are looking for: Experience of line management and development of analysts of all levels (junior and senior) You'll drive business value and action from you and your team's analysis, from leading business meetings and capturing requirements to confidently presenting clear and compelling stories with recommendations You'll have managed a high performing team, demonstrating the ability to drive the right output to tight deadlines across multiple projects at the same time You'll communicate proactively, clearly and regularly to influence senior stakeholders, fronting work from your team and ensuring you voice your opinions You're the go-to person across all departments/teams, maintaining networks and relationships and proactively updating stakeholders on progress You're a key voice in strategic data projects, helping to democratise data and generate value by commercialising it You are a leader within Analytics, setting the example for cross-functional collaboration, mentoring and upskilling of the team, ensuring the best work is produced and giving constructive feedback to colleagues and team members Curiosity to learn more and creatively interrogate data, working with Analytics and Newsroom leadership to prioritise and manage your own team's time to meet committed deadlines Technical Skills: You are confident in utilising SQL to manipulate and process large data sets to enable concise reporting and analysis (through data warehouses like GBQ/AWS) You are a subject matter expert in digital clickstream data (familiar with Google/Adobe Analytics, how users navigate through websites/apps, the concept of sessions, hits, events and channels) You'll enjoy presenting and communicating detailed analysis to non-technical stakeholders, knowing how to convince different audiences (using tools like Powerpoint, Google Slides, Tableau Story) You'll love the challenge of visualising data in a meaningful and actionable way (using tools like Tableau/Looker/Data Studio), pioneering new techniques What's in it for you?: Private medical insurance covering pre-existing conditions, discounted gym memberships, ClassPass at Home, weekly virtual HIIT, yoga and run club classes, and a 'Bikes for Work' scheme, as well as offering opportunities for physio/massage, counselling and legal support. A generous pension scheme with employer contributions of up to 5% 25 days holiday and up to 4 volunteering days per year; Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks; Wide range of training available, plus full LinkedIn Learning access. We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.
Mar 28, 2024
Seasonal
An exciting opportunity working for a leading media publishing company as a Senior Analytics Manager. As the Senior Analytics Manager you will lead a team of 4 analysts, managing the delivery of long and short term projects surrounding digital customer behaviour, product engagement and content performance. You will work closely with various departments within the business to provide actionable insights to improve decision making, content commissioning, and ultimately customer acquisition, engagement and retention. As a Senior Analytics Manager You Will: Lead and have responsibility for line managing the output and development of the Analytics team, unlocking insights for various departments across the business Accountable for prioritising and owning the roadmap of projects for the Analytics team, being the go-to person for planning, challenging the value of, and the delivery of analysis projects Spearhead our ambition to direct stakeholders to self-serve, through the development of datasets, dashboards and compelling visualisations of digital content engagement, translating data clearly to communicate insights Make and drive adoption of recommendations to optimise how, what, when and where we should be making our content more discoverable, flagging insights from our audience and putting the customer at the heart of analysis Utilise digital engagement, customer and product data to optimise apps/sites for users, understanding customer journeys and leading the charge on experimentation Work to identify efficiencies in the newsrooms, highlighting new opportunities to utilise data and improve how we operate, seeking to drive data-led Editorial commissioning decisions Lead conversations with Technology teams, ensuring we are tagging, tracking, ingesting and surfacing the right data to enable reporting and analytics Work closely with the wider Analytics teams to provide aligned views and responses incorporating data and market research What we are looking for: Experience of line management and development of analysts of all levels (junior and senior) You'll drive business value and action from you and your team's analysis, from leading business meetings and capturing requirements to confidently presenting clear and compelling stories with recommendations You'll have managed a high performing team, demonstrating the ability to drive the right output to tight deadlines across multiple projects at the same time You'll communicate proactively, clearly and regularly to influence senior stakeholders, fronting work from your team and ensuring you voice your opinions You're the go-to person across all departments/teams, maintaining networks and relationships and proactively updating stakeholders on progress You're a key voice in strategic data projects, helping to democratise data and generate value by commercialising it You are a leader within Analytics, setting the example for cross-functional collaboration, mentoring and upskilling of the team, ensuring the best work is produced and giving constructive feedback to colleagues and team members Curiosity to learn more and creatively interrogate data, working with Analytics and Newsroom leadership to prioritise and manage your own team's time to meet committed deadlines Technical Skills: You are confident in utilising SQL to manipulate and process large data sets to enable concise reporting and analysis (through data warehouses like GBQ/AWS) You are a subject matter expert in digital clickstream data (familiar with Google/Adobe Analytics, how users navigate through websites/apps, the concept of sessions, hits, events and channels) You'll enjoy presenting and communicating detailed analysis to non-technical stakeholders, knowing how to convince different audiences (using tools like Powerpoint, Google Slides, Tableau Story) You'll love the challenge of visualising data in a meaningful and actionable way (using tools like Tableau/Looker/Data Studio), pioneering new techniques What's in it for you?: Private medical insurance covering pre-existing conditions, discounted gym memberships, ClassPass at Home, weekly virtual HIIT, yoga and run club classes, and a 'Bikes for Work' scheme, as well as offering opportunities for physio/massage, counselling and legal support. A generous pension scheme with employer contributions of up to 5% 25 days holiday and up to 4 volunteering days per year; Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks; Wide range of training available, plus full LinkedIn Learning access. We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.
Learning and Engagement Officer £28,594 - £33,537 (pro rata) dependent on experience 21 hours per week, plus excellent benefits Myddelton House, Enfield (with delivery across Lee Valley Regional Park) Here at Lee Valley Regional Park Authority, we are looking to recruit an energetic and inspiring individual to help deliver our diverse range of outdoor learning and community engagement activities across our 10,000 outdoor classroom. Set in award-winning parklands, sports and leisure venues, nature reserves and gardens, that attract more than 4 million visitors a year, there is something very special about working in Lee Valley Regional Park. The Learning and Engagement team delivers high quality programmes/sessions to all ages, including schools, youth organisations. community groups and charities, all who utilise the Park's huge potential as an outdoor learning resource. Delivery will take place across the diverse 10,000 Lee Valley Park and will involve a flexible individual who can engage and enthuse people from different backgrounds and with different needs. This is a unique and wonderful opportunity to gain diverse experience in the field of outdoor learning and community engagement. Candidates should have experience working with a wide range of people in an outdoor setting and feel confident working independently and as part of a small team. This hands-on role requires enthusiasm and the ability to lead on the delivery of a wide range of Learning and Engagement programmes/products, which range from biodiversity educational packages to woodland crafts and mindfulness sessions (with training provided on each product). The successful applicant will be required to positively promote interest and understanding of the Lee Valley Regional Park's open spaces, biodiversity and London 2012 Olympic and Paralympic legacy sites. Sound IT literacy, dependability and good customer service are important for the office and resource management aspects of this position, with part of the role involving the processing of customer bookings and supporting the administration of the service. A full driving licence and use of a car is essential, with successful applicants also required to obtain a Disclosure and Barring Certificate (DBS), for which assistance will be given. There may also be the opportunity to gain additional casual hours working for the Authority as part of the wider Active Communities remit, if this is of interest to the successful candidate. If you feel that you have the right blend of skills and experience for this role, please apply online using the link below, or alternatively download an application form and return it to: If you would like an informal chat about this role, please feel free to email or call, Jack Pringle, Senior Active Communities Manager on the contact number/email noted below; / Closing date: 2 April 2024
Mar 28, 2024
Full time
Learning and Engagement Officer £28,594 - £33,537 (pro rata) dependent on experience 21 hours per week, plus excellent benefits Myddelton House, Enfield (with delivery across Lee Valley Regional Park) Here at Lee Valley Regional Park Authority, we are looking to recruit an energetic and inspiring individual to help deliver our diverse range of outdoor learning and community engagement activities across our 10,000 outdoor classroom. Set in award-winning parklands, sports and leisure venues, nature reserves and gardens, that attract more than 4 million visitors a year, there is something very special about working in Lee Valley Regional Park. The Learning and Engagement team delivers high quality programmes/sessions to all ages, including schools, youth organisations. community groups and charities, all who utilise the Park's huge potential as an outdoor learning resource. Delivery will take place across the diverse 10,000 Lee Valley Park and will involve a flexible individual who can engage and enthuse people from different backgrounds and with different needs. This is a unique and wonderful opportunity to gain diverse experience in the field of outdoor learning and community engagement. Candidates should have experience working with a wide range of people in an outdoor setting and feel confident working independently and as part of a small team. This hands-on role requires enthusiasm and the ability to lead on the delivery of a wide range of Learning and Engagement programmes/products, which range from biodiversity educational packages to woodland crafts and mindfulness sessions (with training provided on each product). The successful applicant will be required to positively promote interest and understanding of the Lee Valley Regional Park's open spaces, biodiversity and London 2012 Olympic and Paralympic legacy sites. Sound IT literacy, dependability and good customer service are important for the office and resource management aspects of this position, with part of the role involving the processing of customer bookings and supporting the administration of the service. A full driving licence and use of a car is essential, with successful applicants also required to obtain a Disclosure and Barring Certificate (DBS), for which assistance will be given. There may also be the opportunity to gain additional casual hours working for the Authority as part of the wider Active Communities remit, if this is of interest to the successful candidate. If you feel that you have the right blend of skills and experience for this role, please apply online using the link below, or alternatively download an application form and return it to: If you would like an informal chat about this role, please feel free to email or call, Jack Pringle, Senior Active Communities Manager on the contact number/email noted below; / Closing date: 2 April 2024