Supporter Services Administrator Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences! Position: Supporter Services Administrator Location: Swindon/hybrid Hours: Part time, 0.6 FTE, 22.5 hours per week Salary: Up to £24,000 per annum pro rata Contract: Maternity Cover Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day's holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking Closing Date: 2 April 2024. We'll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline. Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office The Role In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies. Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism. If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation. About You You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable. If this sounds like you and you have the legal right to work and remain in the UK, we'd love to hear from you. Please provide your CV and a 250-word statement that sets out why you're the best person for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they're willing to explore how what you have might fit what's needed. The checklist - There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it's appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. About the Organisation The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people. You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 28, 2024
Full time
Supporter Services Administrator Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences! Position: Supporter Services Administrator Location: Swindon/hybrid Hours: Part time, 0.6 FTE, 22.5 hours per week Salary: Up to £24,000 per annum pro rata Contract: Maternity Cover Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day's holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking Closing Date: 2 April 2024. We'll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline. Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office The Role In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies. Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism. If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation. About You You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable. If this sounds like you and you have the legal right to work and remain in the UK, we'd love to hear from you. Please provide your CV and a 250-word statement that sets out why you're the best person for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they're willing to explore how what you have might fit what's needed. The checklist - There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it's appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. About the Organisation The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people. You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients' homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary This role will be primarily responsible for the effective administration of day-to-day Trade Services related activities. This includes maintaining our various mailboxes, managing calls, updating trackers, running reports, supporting the process of company expenses to name a few things. This is a role with lots of variety, to help the team maintain its great level of customer service to internal and external customers. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Update invoicing and discrepancy trackers Coordinate with procurement department to map incoming stock to orders Manage various mailboxes, acknowledging and responding to various queries Send out weekly reports to customers Arrange uplifts and collections of stock from customers Manage price update administration with customers Maintain SharePoint files Manage daily sample reports Maintain customer database Support Finance Coordinator with processing of company expenses Managing team's post Annual leave cover for the team Experienced Required Excellent knowledge of Microsoft Office suite, in particular MS excel Excellent interpersonal skills Ability to communicate clearly and professionally, both verbally and in writing A proficient problem-solver with a friendly approach Highly organised in managing your workload, responding to deadlines and meeting tight time-frames Ability to work collaboratively as part of a team as well as under your own initiative Desirable: Previous experience of working in a customer services environment Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. NO AGENCIES
Mar 27, 2024
Full time
Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients' homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary This role will be primarily responsible for the effective administration of day-to-day Trade Services related activities. This includes maintaining our various mailboxes, managing calls, updating trackers, running reports, supporting the process of company expenses to name a few things. This is a role with lots of variety, to help the team maintain its great level of customer service to internal and external customers. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Update invoicing and discrepancy trackers Coordinate with procurement department to map incoming stock to orders Manage various mailboxes, acknowledging and responding to various queries Send out weekly reports to customers Arrange uplifts and collections of stock from customers Manage price update administration with customers Maintain SharePoint files Manage daily sample reports Maintain customer database Support Finance Coordinator with processing of company expenses Managing team's post Annual leave cover for the team Experienced Required Excellent knowledge of Microsoft Office suite, in particular MS excel Excellent interpersonal skills Ability to communicate clearly and professionally, both verbally and in writing A proficient problem-solver with a friendly approach Highly organised in managing your workload, responding to deadlines and meeting tight time-frames Ability to work collaboratively as part of a team as well as under your own initiative Desirable: Previous experience of working in a customer services environment Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. NO AGENCIES
Business Support Administrator Bristol Fixed Term 12 months Maternity Cover £35K Office Based Are you an experienced Business Support Administrator ready to take on a pivotal role in a vibrant and collaborative work environment? We're seeking a proactive and detail orientated individual to be the first point of contact for colleagues and external visitors, ensuring the smooth operation of our clients for a fixed term 12 months maternity cover. With a Legacy of 25 years, our client stands as a beacon of innovation and reliability in the tech industry. They take pride in crafting and developing tools for well known platforms across the world that are feature-rich, robust, and compatible with the latest hardware connecting them to new heights of success. Responsibilities: First point of Contact: Be the welcoming face for colleagues and visitors Proactive Customer Service: Provide exceptional administration services to the Senior Leadership Team and colleagues Ensure responsive customer service for all enquiries Finance & Banking Administration: Handle invoice processing with accuracy and timelines Manage petty cash, foreign currency and payments Business Travel Support: Assist in organizing and supporting business travel activities HR Support: Contribute to HR related tasks and activities Routine Administration: Respond to and action emails from internal and external sources Maintain accurate records and statistics Undertake ad hoc tasks and projects Smooth Office Operations: Liaise with external suppliers Arrange courier collections Monitor and manage office supplies Maintain proactive health & safety practices, including security and routine monitoring What my client is looking for: 2 years of advanced business support administration experience Finance administration experience Comfortable juggling various tasks in a dynamic environment Proficiency in Microsoft Office Excellent people skills with a keen can do attitude Good attention to detail Proactive approach Ability to work independently and be able to think outside the box Nice to have: Sharepoint knowledge and experience Previous exposure to confidential environments and GDPR understanding Hours of work: 37 per week, Monday to Friday, mainly office based in central Bristol If you are ready to embrace a diverse and challenging role, contributing to the success of our clients team and able to commit to the whole period of maternity cover required, please apply now! My client is looking for a starter ASAP. Business Support Administrator Bristol Fixed Term 12 months Maternity Cover £35K Office Based By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website.
Mar 27, 2024
Business Support Administrator Bristol Fixed Term 12 months Maternity Cover £35K Office Based Are you an experienced Business Support Administrator ready to take on a pivotal role in a vibrant and collaborative work environment? We're seeking a proactive and detail orientated individual to be the first point of contact for colleagues and external visitors, ensuring the smooth operation of our clients for a fixed term 12 months maternity cover. With a Legacy of 25 years, our client stands as a beacon of innovation and reliability in the tech industry. They take pride in crafting and developing tools for well known platforms across the world that are feature-rich, robust, and compatible with the latest hardware connecting them to new heights of success. Responsibilities: First point of Contact: Be the welcoming face for colleagues and visitors Proactive Customer Service: Provide exceptional administration services to the Senior Leadership Team and colleagues Ensure responsive customer service for all enquiries Finance & Banking Administration: Handle invoice processing with accuracy and timelines Manage petty cash, foreign currency and payments Business Travel Support: Assist in organizing and supporting business travel activities HR Support: Contribute to HR related tasks and activities Routine Administration: Respond to and action emails from internal and external sources Maintain accurate records and statistics Undertake ad hoc tasks and projects Smooth Office Operations: Liaise with external suppliers Arrange courier collections Monitor and manage office supplies Maintain proactive health & safety practices, including security and routine monitoring What my client is looking for: 2 years of advanced business support administration experience Finance administration experience Comfortable juggling various tasks in a dynamic environment Proficiency in Microsoft Office Excellent people skills with a keen can do attitude Good attention to detail Proactive approach Ability to work independently and be able to think outside the box Nice to have: Sharepoint knowledge and experience Previous exposure to confidential environments and GDPR understanding Hours of work: 37 per week, Monday to Friday, mainly office based in central Bristol If you are ready to embrace a diverse and challenging role, contributing to the success of our clients team and able to commit to the whole period of maternity cover required, please apply now! My client is looking for a starter ASAP. Business Support Administrator Bristol Fixed Term 12 months Maternity Cover £35K Office Based By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website.
First Choice Recruitment Services
Pershore, Worcestershire
A hands-on accounts & finance administrator required 3 days per week to cover 12 months maternity leave (school hours an option). Candidates must have excellent IT skills and a minimum of 3 years accounts admin experience, excellent communication, and customer service skills. Main duties include: Purchase ledger daily transactions to include query resolution and chasing up Management of credit card & staff expenses Currency exchange procedure/management Sales ledger managing customer queries Credit control chasing debtors Manage imports & exports keeping record to comply with PVA regulations Generation of weekly cash forecasts Assist with some payroll administration elements Assist with Audit & year end preparations You will be reporting directly to the MD of the UK site located approximately 3 miles outside Pershore (driving license essential). Applicants need to provide a professional services and have excellent work ethic as great pride is taken in the services provided to their customers. Start date: To include a handover/training period - 1st April 2024. Hours: 3 days per week - 8.30am 5pm (flexible) - school hours can be accommodated. Salary £30K pro rata Please forward your up to date CV details and call Judy to discuss further. First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.
Mar 27, 2024
Full time
A hands-on accounts & finance administrator required 3 days per week to cover 12 months maternity leave (school hours an option). Candidates must have excellent IT skills and a minimum of 3 years accounts admin experience, excellent communication, and customer service skills. Main duties include: Purchase ledger daily transactions to include query resolution and chasing up Management of credit card & staff expenses Currency exchange procedure/management Sales ledger managing customer queries Credit control chasing debtors Manage imports & exports keeping record to comply with PVA regulations Generation of weekly cash forecasts Assist with some payroll administration elements Assist with Audit & year end preparations You will be reporting directly to the MD of the UK site located approximately 3 miles outside Pershore (driving license essential). Applicants need to provide a professional services and have excellent work ethic as great pride is taken in the services provided to their customers. Start date: To include a handover/training period - 1st April 2024. Hours: 3 days per week - 8.30am 5pm (flexible) - school hours can be accommodated. Salary £30K pro rata Please forward your up to date CV details and call Judy to discuss further. First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.
Fantastic Sales Administrator role based in Macclesfield available now! Job Description: I am currently seeking a motivated and detail-oriented Sales Administrator to join my clients team in Macclesfield. The Sales Administrator will play a crucial role in supporting their sales team to achieve their targets and provide excellent customer service to our clients. Responsibilities: Process sales orders accurately and efficiently, ensuring all necessary documentation is complete Coordinate with the sales team to ensure timely delivery of products or services to clients Handle inquiries from clients regarding products, pricing, and delivery schedules Maintain and update customer databases with accurate information Assist in the preparation of sales presentations and proposals Collaborate with other departments, such as finance and logistics, to ensure smooth order processing and fulfilment Provide administrative support to the sales team as needed, including managing calendars, scheduling meetings, and preparing correspondence Assist in resolving any issues or disputes with clients in a timely and professional manner Requirements: Proven experience in a similar role, preferably in a sales or customer service environment Excellent organisational and time management skills, with the ability to prioritise tasks effectively Strong attention to detail and accuracy Proficiency in Microsoft Office suite (Word, Excel, Outlook) Excellent communication and interpersonal skills Ability to work both independently and as part of a team in a fast-paced environment A positive attitude and willingness to learn and adapt Location: This position is based in Macclesfield and may require occasional travel to client sites or other company locations as needed. Benefits: Competitive salary Opportunities for career growth and development Company pension scheme Life insurance Christmas bonus Free parking Employee discounts on company products/services Friendly and supportive work environment If you are a proactive and organised individual with a passion for sales and customer service, I would love to hear from you! Please submit your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this position. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Full time
Fantastic Sales Administrator role based in Macclesfield available now! Job Description: I am currently seeking a motivated and detail-oriented Sales Administrator to join my clients team in Macclesfield. The Sales Administrator will play a crucial role in supporting their sales team to achieve their targets and provide excellent customer service to our clients. Responsibilities: Process sales orders accurately and efficiently, ensuring all necessary documentation is complete Coordinate with the sales team to ensure timely delivery of products or services to clients Handle inquiries from clients regarding products, pricing, and delivery schedules Maintain and update customer databases with accurate information Assist in the preparation of sales presentations and proposals Collaborate with other departments, such as finance and logistics, to ensure smooth order processing and fulfilment Provide administrative support to the sales team as needed, including managing calendars, scheduling meetings, and preparing correspondence Assist in resolving any issues or disputes with clients in a timely and professional manner Requirements: Proven experience in a similar role, preferably in a sales or customer service environment Excellent organisational and time management skills, with the ability to prioritise tasks effectively Strong attention to detail and accuracy Proficiency in Microsoft Office suite (Word, Excel, Outlook) Excellent communication and interpersonal skills Ability to work both independently and as part of a team in a fast-paced environment A positive attitude and willingness to learn and adapt Location: This position is based in Macclesfield and may require occasional travel to client sites or other company locations as needed. Benefits: Competitive salary Opportunities for career growth and development Company pension scheme Life insurance Christmas bonus Free parking Employee discounts on company products/services Friendly and supportive work environment If you are a proactive and organised individual with a passion for sales and customer service, I would love to hear from you! Please submit your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this position. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Future Prospects Group Ltd
Newark, Nottinghamshire
Finance Administrator Full Time, Permanent, Outskirts of Newark/Mansfield Starting salary of £21,000 to £24,000 with a salary increase following training Our award winning Nottinghamshire based client is looking for a Finance Administrator to provide high quality service to the rest of their team and work closely alongside the Finance Manager. THE ROLE As a Finance Administrator you will be instrumental to the smooth operation of the business, ensuring purchase orders are raised, customer invoices are created and sent in a timely manner, and supplier invoices are processed and approved for payment. Your key duties will be: Supporting the Finance Manager as deemed necessary Responsibility for day-to-day credit control management and collection of customer debt Creating new customer and supplier accounts onto Sage Processing sales orders Raising invoices, purchase orders and applications for payments Uploading invoices onto customer portals Sending customer statements Inputting supplier invoices, coding and matching POD s Maintaining the sage system with updates Processing of credit card expenses onto Excel and Sage Keeping product costs up to date on Sage Any other duties relating to the finances of the company that may be required THE CANDIDATE The ideal Finance Administrator will be able to demonstrate the following: At least 2 years relevant recent experience within a company finance team Proven recent experience in credit control responsibility Have a high level of competency in MS Office Excellent communication skills, both written and verbal Be personable, friendly and have excellent listening skills Independence and self-reliance Enthusiastic and hardworking attitude Ability to think on your feet and be self-motivated A team player Organised and methodical, with attention to detail AAT or ACCA Level 2 minimum and experience working in an accounts environment Have experience using a CRM System THE BENEFITS As a valued Finance Administrator you will receive: Free parking on site Company pension scheme 20 days holidays per year plus 8 bank holidays - Additional holiday can be accrued after 2 full years service up to a maximum of 5 additional days Regular training provided Progression opportunities available for the right candidate Full Christmas shutdown period THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Mar 26, 2024
Full time
Finance Administrator Full Time, Permanent, Outskirts of Newark/Mansfield Starting salary of £21,000 to £24,000 with a salary increase following training Our award winning Nottinghamshire based client is looking for a Finance Administrator to provide high quality service to the rest of their team and work closely alongside the Finance Manager. THE ROLE As a Finance Administrator you will be instrumental to the smooth operation of the business, ensuring purchase orders are raised, customer invoices are created and sent in a timely manner, and supplier invoices are processed and approved for payment. Your key duties will be: Supporting the Finance Manager as deemed necessary Responsibility for day-to-day credit control management and collection of customer debt Creating new customer and supplier accounts onto Sage Processing sales orders Raising invoices, purchase orders and applications for payments Uploading invoices onto customer portals Sending customer statements Inputting supplier invoices, coding and matching POD s Maintaining the sage system with updates Processing of credit card expenses onto Excel and Sage Keeping product costs up to date on Sage Any other duties relating to the finances of the company that may be required THE CANDIDATE The ideal Finance Administrator will be able to demonstrate the following: At least 2 years relevant recent experience within a company finance team Proven recent experience in credit control responsibility Have a high level of competency in MS Office Excellent communication skills, both written and verbal Be personable, friendly and have excellent listening skills Independence and self-reliance Enthusiastic and hardworking attitude Ability to think on your feet and be self-motivated A team player Organised and methodical, with attention to detail AAT or ACCA Level 2 minimum and experience working in an accounts environment Have experience using a CRM System THE BENEFITS As a valued Finance Administrator you will receive: Free parking on site Company pension scheme 20 days holidays per year plus 8 bank holidays - Additional holiday can be accrued after 2 full years service up to a maximum of 5 additional days Regular training provided Progression opportunities available for the right candidate Full Christmas shutdown period THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
HR Business Partner Place of work: On-site - Sheffield UK/ Duration: Permanent/ Hours of work: Monday - Friday (office hours) About the Company and the Role: Join us at Auxilion where your unique talents and perspectives are not just welcomed, they're celebrated! As an HR Business Partner, you will play a pivotal role in supporting our ambitious growth plans in the UK. With the company set to expand significantly over the next three years, your expertise in human resources will be crucial in driving our success. You will work closely with business leaders and line managers, fostering a dynamic environment where our people can thrive and contribute to achieving shared organisational objectives. Position Responsibilities: Strategic Alignment: Collaborate with management to understand the company's business strategy and goals, aligning HR strategies and practices accordingly. Implement people strategies and activities that support organizational objectives and enhance company culture. Talent Management and Development: Execute our talent management framework and initiatives, including talent reviews, succession planning, and employee development, to meet the current and future needs of the business. Support business leaders to facilitate training and development programs, ensuring they are effectively tailored to enhance employee skills and align with business goals. Employee Relations: Serve as a primary point of contact for employee relations, addressing concerns and fostering a positive work environment. Conduct thorough investigations into workplace issues, ensuring these investigations are carried out with discretion, fairness, and in compliance with legal and company guidelines. Performance Management: Execute our performance management process, supporting leaders in providing regular feedback and career development opportunities to employees. Act as a coach and mentor to managers and employees, promoting a culture of continuous improvement and high performance. Policy and Compliance: Create and update HR policies and documentation, ensuring they are compliant with local employment laws and align with company values. Work with HR Administrator to manage administrative tasks related to UK, ensuring efficient and effective processes. Culture and Engagement: Champion a vibrant and inclusive company culture that aligns with our core values and business objectives. Develop and implement initiatives to boost employee engagement, ensuring a high level of job satisfaction and team morale. Team Support: Actively support and contribute to HR projects and other People initiatives, bringing innovative ideas and solutions to enhance the People and Talent function and services. Technical Competencies: HR Information Systems Proficiency: Ability to use advanced HR software and systems for data management and analytics. Data Analysis and Reporting: Skills in analysing HR data to derive insights and inform decision-making. Employment Law Knowledge: Understanding of employment laws and regulations in the UK. This includes knowledge of compliance requirements, labour relations, and legal aspects of HR management. Talent Management Framework: Knowledge in talent evaluation and succession planning models. Performance Management Framework: Knowledge in performance evaluation systems. Ability to utilize relevant software tools to track and assess employee performance. Communication and Collaboration Tools: Proficiency in using digital communication and collaboration platforms like Microsoft Teams, or Zoom, especially in remote or hybrid work environments. Business Competencies: Strategic Thinking: Ability to align HR strategies with overall business objectives, understanding the broader business context and how HR can drive organizational success. Financial Acumen: Understanding of financial principles, budgeting, and cost-management strategies. Organizational Development: Knowledge of organizational structures, functions, and dynamics. Change Management: Familiar with change management within the organization. Problem-Solving and Decision Making: Ability to identify issues, analyse information, and develop solutions to complex problems. Skills in making informed decisions that benefit the organization. Leadership and Influence: Strong leadership skills to guide and motivate teams. Ability to influence stakeholders at all levels, including senior management. Negotiation and Conflict Resolution: Skills in negotiating effectively with various parties and resolving conflicts in a constructive manner. Project Management: Knowledge in planning and executing projects, ensuring they are completed on time, within budget, and meet the desired objectives. Communication and Interpersonal Skills: Excellent verbal and written communication skills, along with the ability to build and maintain strong relationships across the organization. Innovation and Creativity: Ability to think creatively and propose innovative solutions to HR and business challenges. Risk Management: Understanding of risk assessment principles and the ability to identify and mitigate potential risks to the business. Customer Focus: Understanding internal and external customer needs, focusing on delivering solutions and services that meet these needs. Global and Cultural Awareness: Awareness of global business trends and cultural diversity, and the ability to work effectively in a multicultural environment. Ethics and Integrity: Strong ethical standards and integrity, ensuring HR practices are transparent and fair. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Mar 26, 2024
Full time
HR Business Partner Place of work: On-site - Sheffield UK/ Duration: Permanent/ Hours of work: Monday - Friday (office hours) About the Company and the Role: Join us at Auxilion where your unique talents and perspectives are not just welcomed, they're celebrated! As an HR Business Partner, you will play a pivotal role in supporting our ambitious growth plans in the UK. With the company set to expand significantly over the next three years, your expertise in human resources will be crucial in driving our success. You will work closely with business leaders and line managers, fostering a dynamic environment where our people can thrive and contribute to achieving shared organisational objectives. Position Responsibilities: Strategic Alignment: Collaborate with management to understand the company's business strategy and goals, aligning HR strategies and practices accordingly. Implement people strategies and activities that support organizational objectives and enhance company culture. Talent Management and Development: Execute our talent management framework and initiatives, including talent reviews, succession planning, and employee development, to meet the current and future needs of the business. Support business leaders to facilitate training and development programs, ensuring they are effectively tailored to enhance employee skills and align with business goals. Employee Relations: Serve as a primary point of contact for employee relations, addressing concerns and fostering a positive work environment. Conduct thorough investigations into workplace issues, ensuring these investigations are carried out with discretion, fairness, and in compliance with legal and company guidelines. Performance Management: Execute our performance management process, supporting leaders in providing regular feedback and career development opportunities to employees. Act as a coach and mentor to managers and employees, promoting a culture of continuous improvement and high performance. Policy and Compliance: Create and update HR policies and documentation, ensuring they are compliant with local employment laws and align with company values. Work with HR Administrator to manage administrative tasks related to UK, ensuring efficient and effective processes. Culture and Engagement: Champion a vibrant and inclusive company culture that aligns with our core values and business objectives. Develop and implement initiatives to boost employee engagement, ensuring a high level of job satisfaction and team morale. Team Support: Actively support and contribute to HR projects and other People initiatives, bringing innovative ideas and solutions to enhance the People and Talent function and services. Technical Competencies: HR Information Systems Proficiency: Ability to use advanced HR software and systems for data management and analytics. Data Analysis and Reporting: Skills in analysing HR data to derive insights and inform decision-making. Employment Law Knowledge: Understanding of employment laws and regulations in the UK. This includes knowledge of compliance requirements, labour relations, and legal aspects of HR management. Talent Management Framework: Knowledge in talent evaluation and succession planning models. Performance Management Framework: Knowledge in performance evaluation systems. Ability to utilize relevant software tools to track and assess employee performance. Communication and Collaboration Tools: Proficiency in using digital communication and collaboration platforms like Microsoft Teams, or Zoom, especially in remote or hybrid work environments. Business Competencies: Strategic Thinking: Ability to align HR strategies with overall business objectives, understanding the broader business context and how HR can drive organizational success. Financial Acumen: Understanding of financial principles, budgeting, and cost-management strategies. Organizational Development: Knowledge of organizational structures, functions, and dynamics. Change Management: Familiar with change management within the organization. Problem-Solving and Decision Making: Ability to identify issues, analyse information, and develop solutions to complex problems. Skills in making informed decisions that benefit the organization. Leadership and Influence: Strong leadership skills to guide and motivate teams. Ability to influence stakeholders at all levels, including senior management. Negotiation and Conflict Resolution: Skills in negotiating effectively with various parties and resolving conflicts in a constructive manner. Project Management: Knowledge in planning and executing projects, ensuring they are completed on time, within budget, and meet the desired objectives. Communication and Interpersonal Skills: Excellent verbal and written communication skills, along with the ability to build and maintain strong relationships across the organization. Innovation and Creativity: Ability to think creatively and propose innovative solutions to HR and business challenges. Risk Management: Understanding of risk assessment principles and the ability to identify and mitigate potential risks to the business. Customer Focus: Understanding internal and external customer needs, focusing on delivering solutions and services that meet these needs. Global and Cultural Awareness: Awareness of global business trends and cultural diversity, and the ability to work effectively in a multicultural environment. Ethics and Integrity: Strong ethical standards and integrity, ensuring HR practices are transparent and fair. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
HR Systems and Data Analyst Education South West (ESW) is a successful and growing multi-academy Trust. Currently the Trust comprises 15 schools: 5 secondary, 1 all through (primary and secondary) and 9 primary, schools, educating 6,000 children. The Trust has a track record of supporting schools which are part of the Trust as well as schools outside of the Trust, with a core aim of making children's lives better. ESW is nationally recognised as one of the leading Trusts in the country, and leads the South West Institute for Teaching, delivering professional training for newly qualified and experienced teachers across hundreds of schools in the South West; ESW is also accredited to train aspiring teachers to become qualified teachers to commence their career. As a successful Trust, continued growth is planned, with a number of schools in ongoing discussions with us to join the Trust. The Finance Director & Chief Operating Officer leads Shared Services , which provides proactive business partnering to the educational leaders of the Trust and the schools steering, driving and managing on their behalf: financial control and planning, payroll, human resource, IT (information technology), data analytics and reporting, operations (including estates, facilities and catering), compliance, sustainability, marketing and admissions, capital planning and project delivery. The FD & COO is supported by a Director of Accounting, IT Director, Compliance Director, Data Analytics and Reporting Manager, and Operations Managers who provide consolidated leadership across all of the shared services staff and functions, across all schools and activities of the Trust. The Mission: To play a leading role in delivering and then managing the target systems, data and workflow architecture to support our strategy to invest in and develop processes, systems, data quality, and analysis and reporting connected with the operational management and strategic development of our people. What you will be doing This is a brand new role which presents an exciting opportunity to be instrumental in transforming the HR systems and data platforms. You will define and own the full life cycle of recruitment, approval processes, talent management - career development, pathway management, professional development - and the people data requirements to underpin the systems and data plan. Support the selection, implementation (collaborating with cross functional teams, including payroll, finance and IT) and ongoing administration of system solutions including application tracking, CPD tracking, employee portals and core HR management information systems. Leading on the development of data analysis and interpretation , growing value-added data challenge and questioning to drive decision making. Developing close working partnerships with educational leaders of schools as well as business leaders across the Trust to better use and interpret data, providing the expert data analyst partner to their functional/operational expertise. Supporting the creation, enhancement and maintenance of data pipelines/processes that contribute to the provision of comprehensive and trusted performance information to support decision making at management and operational levels within the organisation. Develop and maintain HR system documentation, including user manuals, process maps and training materials. Providing primary leadership and direction, and quality control and review, to a team (currently 3) of human resources administrators, ensuring: that data collection and process quality and data completeness and integrity remains high, efficient, effective and robust processes are in place for collecting, validating, processing, transforming and publishing data. internal users of the databases are supported in the use of/access to the data Your experience and your aptitude: You will need to be a confident, articulate communicator with a customer-orientated approach, who is flexible and adaptable with the ability to multi-task and deal with multiple demands on your time. ESW will invest in your professional development, paying for and supporting your acquisition of qualifications across the spectrum of HR, systems and data development. You are already an experienced human resources systems and data analyst, having ideally worked with different types of business partner, enhancing process, reporting and quality of business and operational management. You have a solid understanding of HR processes, including recruitment, onboarding, performance management tracking, and employee attribute data. You are experienced in review, flowcharting, improvement and automation of processes in a human resources context. You will have technical expertise in system set up, customisation and trouble shooting. You will be able to demonstrate proficiency in data analysis and reporting, using tools such as excel; you will likely be familiar with some of ( although you may not be expert in all of them ) a variety of packages, for example, Microsoft Power BI, Report Builder and custom report tools built into our specialist software packages. Data will be sourced by using API's, SQL database gateways, Sharepoint lists, oData Feeds and spreadsheets. You are a disrupter. You question. You challenge. You improve outcomes. Contract details: The role is offered up to circa £40 - £43,000 per annum, depending on experience. Eligible to join Local Government Pension Scheme, for which employer contribution is 22.9%. 25 days annual leave entitlement, (rising by 3, 1, 1, 1 after 5,10,15,20 years' service), plus bank holidays Permanent full time role, 37 hours per week contracted hours. The role is available on a super-hybrid remote basis (UK based), working 100% from home, or the office or a hybrid of the two.
Mar 26, 2024
Full time
HR Systems and Data Analyst Education South West (ESW) is a successful and growing multi-academy Trust. Currently the Trust comprises 15 schools: 5 secondary, 1 all through (primary and secondary) and 9 primary, schools, educating 6,000 children. The Trust has a track record of supporting schools which are part of the Trust as well as schools outside of the Trust, with a core aim of making children's lives better. ESW is nationally recognised as one of the leading Trusts in the country, and leads the South West Institute for Teaching, delivering professional training for newly qualified and experienced teachers across hundreds of schools in the South West; ESW is also accredited to train aspiring teachers to become qualified teachers to commence their career. As a successful Trust, continued growth is planned, with a number of schools in ongoing discussions with us to join the Trust. The Finance Director & Chief Operating Officer leads Shared Services , which provides proactive business partnering to the educational leaders of the Trust and the schools steering, driving and managing on their behalf: financial control and planning, payroll, human resource, IT (information technology), data analytics and reporting, operations (including estates, facilities and catering), compliance, sustainability, marketing and admissions, capital planning and project delivery. The FD & COO is supported by a Director of Accounting, IT Director, Compliance Director, Data Analytics and Reporting Manager, and Operations Managers who provide consolidated leadership across all of the shared services staff and functions, across all schools and activities of the Trust. The Mission: To play a leading role in delivering and then managing the target systems, data and workflow architecture to support our strategy to invest in and develop processes, systems, data quality, and analysis and reporting connected with the operational management and strategic development of our people. What you will be doing This is a brand new role which presents an exciting opportunity to be instrumental in transforming the HR systems and data platforms. You will define and own the full life cycle of recruitment, approval processes, talent management - career development, pathway management, professional development - and the people data requirements to underpin the systems and data plan. Support the selection, implementation (collaborating with cross functional teams, including payroll, finance and IT) and ongoing administration of system solutions including application tracking, CPD tracking, employee portals and core HR management information systems. Leading on the development of data analysis and interpretation , growing value-added data challenge and questioning to drive decision making. Developing close working partnerships with educational leaders of schools as well as business leaders across the Trust to better use and interpret data, providing the expert data analyst partner to their functional/operational expertise. Supporting the creation, enhancement and maintenance of data pipelines/processes that contribute to the provision of comprehensive and trusted performance information to support decision making at management and operational levels within the organisation. Develop and maintain HR system documentation, including user manuals, process maps and training materials. Providing primary leadership and direction, and quality control and review, to a team (currently 3) of human resources administrators, ensuring: that data collection and process quality and data completeness and integrity remains high, efficient, effective and robust processes are in place for collecting, validating, processing, transforming and publishing data. internal users of the databases are supported in the use of/access to the data Your experience and your aptitude: You will need to be a confident, articulate communicator with a customer-orientated approach, who is flexible and adaptable with the ability to multi-task and deal with multiple demands on your time. ESW will invest in your professional development, paying for and supporting your acquisition of qualifications across the spectrum of HR, systems and data development. You are already an experienced human resources systems and data analyst, having ideally worked with different types of business partner, enhancing process, reporting and quality of business and operational management. You have a solid understanding of HR processes, including recruitment, onboarding, performance management tracking, and employee attribute data. You are experienced in review, flowcharting, improvement and automation of processes in a human resources context. You will have technical expertise in system set up, customisation and trouble shooting. You will be able to demonstrate proficiency in data analysis and reporting, using tools such as excel; you will likely be familiar with some of ( although you may not be expert in all of them ) a variety of packages, for example, Microsoft Power BI, Report Builder and custom report tools built into our specialist software packages. Data will be sourced by using API's, SQL database gateways, Sharepoint lists, oData Feeds and spreadsheets. You are a disrupter. You question. You challenge. You improve outcomes. Contract details: The role is offered up to circa £40 - £43,000 per annum, depending on experience. Eligible to join Local Government Pension Scheme, for which employer contribution is 22.9%. 25 days annual leave entitlement, (rising by 3, 1, 1, 1 after 5,10,15,20 years' service), plus bank holidays Permanent full time role, 37 hours per week contracted hours. The role is available on a super-hybrid remote basis (UK based), working 100% from home, or the office or a hybrid of the two.
Job Title: Administrator Location: Hybrid (Split between home and nearest office) Hours: Full or part-time, permanentPackage: BUPA cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee benefitsSalary: £22,575 k per annum Do you want to join a winning team that always smash their targets and get great client feedback? Do you have administration experience? Are you a task-driven professional who thrives on supporting function? Would you like to join a progressive and rewarding company? Then we want you!Here at HS Direct, we have gone from strength to strength. Our services help businesses across the UK with Health & Safety and Employment Law software solutions, and they have never been more in demand. As a result, we are looking to bolster our Administration processes and we are looking for the absolute best to join us. What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.You will be enthusiastic, driven and solution-focused. Excellent communication skills and attention to detail are a must. What we can offer: The chance to work for a Best Companies accredited business A fun and supportive working environment Real opportunities to progress Job Overview: As an Administrator with a focus on payment processing, you will play a pivotal role in ensuring accurate and timely handling of client payments. Your primary responsibility will be to manage administrative tasks related to processing client payments, maintaining financial records, and providing support to the client-facing teams. By efficiently managing payment-related processes, you will contribute to the overall financial health of the company and enhance the client experience. Key Responsibilities: Payment Processing: Oversee the end-to-end process of receiving and processing client payments, including checks, electronic transfers, and credit card transactions. Payment Reports: Prepare and analyse payment reports, providing insights to management and the client relations team for better decision-making. Collaboration: Work closely with the finance team and client relations team to ensure seamless coordination and communication regarding payment processing. Team calendar management: Manage diary for onboarding team Allocation: Identify cohorts of client base and successfully allocate sales and renewals opportunities Process Improvement: Continuously assess payment processing workflows and suggest improvements to enhance efficiency, accuracy, and customer satisfaction. Internal sales quality control and compliance. Client Support: Provide back-office support to the client relations and sales team by assisting with payment-related inquiries and account updates. Preferred Qualifications and Requirements: Proven experience in payment processing, accounts receivable, or financial administration, preferably in a client-focused environment. Familiarity with financial software and systems, including invoicing and payment processing platforms. Strong numerical and analytical skills, with exceptional attention to detail. Proficiency in Microsoft Excel for data analysis and reconciliation tasks. Excellent communication skills, both written and verbal, to liaise with internal teams and clients effectively. Ability to prioritise tasks, handle multiple responsibilities, and meet deadlines in a fast-paced environment. Note: This job specification serves as a general outline of the key responsibilities and qualifications for the role of Administrator. Additional duties may arise, and adjustments to the job specification may be made as needed to meet the evolving needs of the company. Hit Apply now to forward your CV.
Mar 26, 2024
Full time
Job Title: Administrator Location: Hybrid (Split between home and nearest office) Hours: Full or part-time, permanentPackage: BUPA cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee benefitsSalary: £22,575 k per annum Do you want to join a winning team that always smash their targets and get great client feedback? Do you have administration experience? Are you a task-driven professional who thrives on supporting function? Would you like to join a progressive and rewarding company? Then we want you!Here at HS Direct, we have gone from strength to strength. Our services help businesses across the UK with Health & Safety and Employment Law software solutions, and they have never been more in demand. As a result, we are looking to bolster our Administration processes and we are looking for the absolute best to join us. What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.You will be enthusiastic, driven and solution-focused. Excellent communication skills and attention to detail are a must. What we can offer: The chance to work for a Best Companies accredited business A fun and supportive working environment Real opportunities to progress Job Overview: As an Administrator with a focus on payment processing, you will play a pivotal role in ensuring accurate and timely handling of client payments. Your primary responsibility will be to manage administrative tasks related to processing client payments, maintaining financial records, and providing support to the client-facing teams. By efficiently managing payment-related processes, you will contribute to the overall financial health of the company and enhance the client experience. Key Responsibilities: Payment Processing: Oversee the end-to-end process of receiving and processing client payments, including checks, electronic transfers, and credit card transactions. Payment Reports: Prepare and analyse payment reports, providing insights to management and the client relations team for better decision-making. Collaboration: Work closely with the finance team and client relations team to ensure seamless coordination and communication regarding payment processing. Team calendar management: Manage diary for onboarding team Allocation: Identify cohorts of client base and successfully allocate sales and renewals opportunities Process Improvement: Continuously assess payment processing workflows and suggest improvements to enhance efficiency, accuracy, and customer satisfaction. Internal sales quality control and compliance. Client Support: Provide back-office support to the client relations and sales team by assisting with payment-related inquiries and account updates. Preferred Qualifications and Requirements: Proven experience in payment processing, accounts receivable, or financial administration, preferably in a client-focused environment. Familiarity with financial software and systems, including invoicing and payment processing platforms. Strong numerical and analytical skills, with exceptional attention to detail. Proficiency in Microsoft Excel for data analysis and reconciliation tasks. Excellent communication skills, both written and verbal, to liaise with internal teams and clients effectively. Ability to prioritise tasks, handle multiple responsibilities, and meet deadlines in a fast-paced environment. Note: This job specification serves as a general outline of the key responsibilities and qualifications for the role of Administrator. Additional duties may arise, and adjustments to the job specification may be made as needed to meet the evolving needs of the company. Hit Apply now to forward your CV.
This role is a key member of the finance operations team, delivering expenses and accounts payable services. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role The Accounts Payable and Expenses Administrator ensures a smooth process of expense transactions and invoice processing, with work produced to a consistently high professional standard, focusing on stakeholder and client satisfaction, and effective stakeholder communication and service orientation. This role also ensures the compliance with the firm's policies and regulatory requirements. Your responsibilities include but are not limited to the following: Processing of supplier invoices Processing of payments to suppliers using various banking portals Reconciliation of payments Sending Remittance Advice notifications to Suppliers Administration of the Vendor Portal Administration of the Accounts Payable Workflow Administration of Expense System Processing of payments to staff and partners for expense claims Handling and resolving queries to ensure transactions are processed and allocated to matters promptly Processing and reconciliation of direct debits Working with Cashiers to complete bank reconciliations Working with Financial Accounts to reconcile balance sheet accounts General queries and calls from stakeholders and suppliers Knowledge of Accounts Payable function to allow full exposure to all team activities Involvement in Accounts Payable related Projects as advised as management team About You Qualifications & Experience Proven and relevant experience within a similar position within a professional services environment Desirable: Elite 3E or Elite Enterprise and an Expense system Desirable: Understanding of the legal industry and its operating model Skills & Knowledge Good analytical skills Flexible, with the ability to multi-task An attention to detail in meet the high standards of accuracy required Able to work under time pressure demanded by tight deadlines Excellent written and oral communication skills, with a focus on customer service Ability to manage different stakeholders confidently and diplomatically Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Mar 26, 2024
Full time
This role is a key member of the finance operations team, delivering expenses and accounts payable services. About CMS CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the Role The Accounts Payable and Expenses Administrator ensures a smooth process of expense transactions and invoice processing, with work produced to a consistently high professional standard, focusing on stakeholder and client satisfaction, and effective stakeholder communication and service orientation. This role also ensures the compliance with the firm's policies and regulatory requirements. Your responsibilities include but are not limited to the following: Processing of supplier invoices Processing of payments to suppliers using various banking portals Reconciliation of payments Sending Remittance Advice notifications to Suppliers Administration of the Vendor Portal Administration of the Accounts Payable Workflow Administration of Expense System Processing of payments to staff and partners for expense claims Handling and resolving queries to ensure transactions are processed and allocated to matters promptly Processing and reconciliation of direct debits Working with Cashiers to complete bank reconciliations Working with Financial Accounts to reconcile balance sheet accounts General queries and calls from stakeholders and suppliers Knowledge of Accounts Payable function to allow full exposure to all team activities Involvement in Accounts Payable related Projects as advised as management team About You Qualifications & Experience Proven and relevant experience within a similar position within a professional services environment Desirable: Elite 3E or Elite Enterprise and an Expense system Desirable: Understanding of the legal industry and its operating model Skills & Knowledge Good analytical skills Flexible, with the ability to multi-task An attention to detail in meet the high standards of accuracy required Able to work under time pressure demanded by tight deadlines Excellent written and oral communication skills, with a focus on customer service Ability to manage different stakeholders confidently and diplomatically Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
About The Role We are looking for a procurement administrator to oversee all purchasing activities and ensure that purchases are both cost-efficient and meet Cornerstone's high-quality requirements. The procurement administrator responsibilities include maintaining a uniform preferred supplier process, evaluating supply options and maintaining accurate records. Establish a contracts database and maintain costings, renewal terms, rebates, performance levels and all other contract relevant data. To be successful as a procurement administrator you should have an analytical mind and keep up with product and service trends. Ultimately, our procurement administrator should be able to negotiate well and ensure that all purchases comply with group company standards. We offer you a great range of benefits worth up to £5,000 Online, activity days and in-store employee discounts Free DBS and parking Healthcare cash plan worth up to £700 Refer a friend scheme - up to £1,000 (depending on role) Company events Cycle to work scheme up to £2,000 Reward and recognition through vouchers and cash incentives for Christmas and long service 25 days holiday + bank holidays and company pension scheme Essential experience At least 6 months experience in a procurement or buyer role Proficiency in Microsoft Office and IT literate Good organisation skills Strong customer service and negotiation skills What you will be doing as Procurement Administrator Compiling a preferred provider list and reviewing regularly to ensure the best value and service Working with all those with purchasing power including clinicians, admin and finance colleagues Preparing plans for the purchase of equipment, services, and supplies Following and enforcing the company's procurement policies and procedures Reviewing, comparing, analysing, and approving products and services to be purchased Maintaining accurate purchase and pricing records Maintaining good supplier relations and negotiating contracts Researching and evaluating prospective suppliers and their ESG compliance Hours of work Monday to Friday 09.00 to 17.00 (40 hours per week). About Us Cornerstone Healthcare Group provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs. Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly. We currently have 4 homes based in Waterlooville, Curdridge, Mytchett & Wincanton and are in the process of building a new service in Bristol due to open in early 2025.
Mar 25, 2024
Full time
About The Role We are looking for a procurement administrator to oversee all purchasing activities and ensure that purchases are both cost-efficient and meet Cornerstone's high-quality requirements. The procurement administrator responsibilities include maintaining a uniform preferred supplier process, evaluating supply options and maintaining accurate records. Establish a contracts database and maintain costings, renewal terms, rebates, performance levels and all other contract relevant data. To be successful as a procurement administrator you should have an analytical mind and keep up with product and service trends. Ultimately, our procurement administrator should be able to negotiate well and ensure that all purchases comply with group company standards. We offer you a great range of benefits worth up to £5,000 Online, activity days and in-store employee discounts Free DBS and parking Healthcare cash plan worth up to £700 Refer a friend scheme - up to £1,000 (depending on role) Company events Cycle to work scheme up to £2,000 Reward and recognition through vouchers and cash incentives for Christmas and long service 25 days holiday + bank holidays and company pension scheme Essential experience At least 6 months experience in a procurement or buyer role Proficiency in Microsoft Office and IT literate Good organisation skills Strong customer service and negotiation skills What you will be doing as Procurement Administrator Compiling a preferred provider list and reviewing regularly to ensure the best value and service Working with all those with purchasing power including clinicians, admin and finance colleagues Preparing plans for the purchase of equipment, services, and supplies Following and enforcing the company's procurement policies and procedures Reviewing, comparing, analysing, and approving products and services to be purchased Maintaining accurate purchase and pricing records Maintaining good supplier relations and negotiating contracts Researching and evaluating prospective suppliers and their ESG compliance Hours of work Monday to Friday 09.00 to 17.00 (40 hours per week). About Us Cornerstone Healthcare Group provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs. Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly. We currently have 4 homes based in Waterlooville, Curdridge, Mytchett & Wincanton and are in the process of building a new service in Bristol due to open in early 2025.
FFOM0324 Operations Manager (Financial Services) Due to extensive growth, Fusion Consulting Group are looking to recruit an experienced Operations Manager (Financial Services) to manage the back-office of its expanding financial division of the group. The group has several subsidiaries ranging from Tax, Accounting, Legal, Financial Services and Recruitment. Our mission is to disrupt the disjointed Professional Services space. This role will be based out of our head office in North London, Finchley. Job Description Reporting directly to the Directors, the Operations Manager (Financial Services) will be required to manage the day to day back-office operation of the financial services business. The company is simultaneously hiring an administrator to support this role. This is an excellent opportunity for someone with previous IFA experience to join a supportive and collaborative team where their training and future development will be made a priority. Responsibilities Managing all Back Office operations of the financial services division Managing the data input into Intelligent Office and setting the clients up Managing the Letters of Authority (LOA) process and ensuring regular follow up with the providers Preparing first meeting packs - as and when required Prepare suitability letters for Adviser sign off (using templates or software) Processing new business, which includes anti money laundering checks and follow through to completion of the application process either paper or electronic Liaising with clients and providers where appropriate Managing fund switches and withdrawals Ensuring success with client calls, fact find meetings and sending relevant documents Adding and updating new business and fees onto back-office system Dealing with telephone and postal queries Producing client valuations Dealing with internal reporting on prospects, clients, status and fees Working with the finance team on commission income reconciliation Supporting colleagues with general miscellaneous admin Assisting with any other duties as required by the Directors Person Specification At least four years exposure working for an IFA Experience in using Intelligent Office is essential Excellent Excel skills are essential Excellent customer service and administration skills Comfortable and credible when speaking with Clients and Providers over the phone Must be a team player who is able to manage their own workload Familiar working to tight deadlines What we Offer Basic Salary of up to £45,000 per annum depending on experience 24 days holiday + Bank holidays An additional day off for your Birthday every year Excellent training and development opportunities Private medical insurance Group life insurance FusionPoints bonus scheme Job Type: Full-time, Mon-Fri 9am to 5pm Job Location: London, Finchley N3 About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end to end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Digital Marketing, IT Strategy, Business Advisory, Legal Services and Financial services ensuring a joined up approach and seamless client experience. Equal Opportunities Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Mar 25, 2024
Full time
FFOM0324 Operations Manager (Financial Services) Due to extensive growth, Fusion Consulting Group are looking to recruit an experienced Operations Manager (Financial Services) to manage the back-office of its expanding financial division of the group. The group has several subsidiaries ranging from Tax, Accounting, Legal, Financial Services and Recruitment. Our mission is to disrupt the disjointed Professional Services space. This role will be based out of our head office in North London, Finchley. Job Description Reporting directly to the Directors, the Operations Manager (Financial Services) will be required to manage the day to day back-office operation of the financial services business. The company is simultaneously hiring an administrator to support this role. This is an excellent opportunity for someone with previous IFA experience to join a supportive and collaborative team where their training and future development will be made a priority. Responsibilities Managing all Back Office operations of the financial services division Managing the data input into Intelligent Office and setting the clients up Managing the Letters of Authority (LOA) process and ensuring regular follow up with the providers Preparing first meeting packs - as and when required Prepare suitability letters for Adviser sign off (using templates or software) Processing new business, which includes anti money laundering checks and follow through to completion of the application process either paper or electronic Liaising with clients and providers where appropriate Managing fund switches and withdrawals Ensuring success with client calls, fact find meetings and sending relevant documents Adding and updating new business and fees onto back-office system Dealing with telephone and postal queries Producing client valuations Dealing with internal reporting on prospects, clients, status and fees Working with the finance team on commission income reconciliation Supporting colleagues with general miscellaneous admin Assisting with any other duties as required by the Directors Person Specification At least four years exposure working for an IFA Experience in using Intelligent Office is essential Excellent Excel skills are essential Excellent customer service and administration skills Comfortable and credible when speaking with Clients and Providers over the phone Must be a team player who is able to manage their own workload Familiar working to tight deadlines What we Offer Basic Salary of up to £45,000 per annum depending on experience 24 days holiday + Bank holidays An additional day off for your Birthday every year Excellent training and development opportunities Private medical insurance Group life insurance FusionPoints bonus scheme Job Type: Full-time, Mon-Fri 9am to 5pm Job Location: London, Finchley N3 About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end to end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Digital Marketing, IT Strategy, Business Advisory, Legal Services and Financial services ensuring a joined up approach and seamless client experience. Equal Opportunities Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Our client, an international financial services company that offer a variety of financial services, are now looking for a Client Service Advisor in their Employee benefits team. This is an exciting opportunity to join the team. We are looking for individuals with either existing employee benefits/group schemes experience or demonstrable transferable skills from administrative roles within financial services. As a Client Services Administrator your role will involve the following tasks: Maintaining client records and our internal system Processing new business applications, joiners/ leavers / changes Liaising with insurers and internal stakeholders Processing policy renewals Checking and processing renewal data Checking quotes Issuing membership documents Checking and issuing annual renewal accounts Answering client queries and providing an excellent customer experience Preparing reports for Senior stakeholders This role will see you working in the administration team, alongside the team Manager, Consultants and Division Directors. Our team works towards a common goal of success - we encourage our team to collaborate and work together to create positive results for the division. Experience and Skills Required for this role Our team dynamic is fast paced and multi-disciplinary - no one day is the same!Day to day you may deal with different types of queries for different types of benefits and the role will be best suited to an individual who thrives on diversity and variety.We are looking for an individual with the following skills to join us: Ideally you will have experience of working in Employee Benefits and will have knowledge of products such as Private Healthcare, Group Risk (Life, Income Protection and Critical Illness), Private Dental, Cash plans and Group Pensions (all or some experience in these benefits would be beneficial). Or be an experienced Wealth/Finance administrator from a financial advice firm or wealth management practice Passionate about service and providing a great customer experience Excellent telephone skills and experience speaking with client and / or insurers and providers Excellent communication and interpersonal skills Self-Motivated and uses initiative Organised and Methodical with an eye for detail Excellent written English skills and fully competent at Microsoft Word and Excel Ability to think on your feet and problem solve - we encourage you to be an active part of our team and will listen to your thoughts and feedback in our daily team meetings. The Benefits Competitive Salary - range dependent on experience and skills Annual Leave starting at 25 days per year (plus Statutory Bank Holidays) A day off on your Birthday! Flexible Working options to support a work/life balance Staff Profit Share Scheme - We want you to benefit from the company's success! A monetary bonus after 5, 10, 15 and 20 years' service - We want your loyalty to be recognised! Company Pension Life Assurance / Death in Service Scheme Income Protection Scheme Wellbeing Support Services including EAP (Employee Assistance Programme), Virtual GP and counselling options Supportive approach to Learning and Development opportunities with funding provided towards qualifications to help you thrive in your role Free car parking Departmental and Company Social Events 'Recruit a Friend Bonus Scheme' Key words IFA / Client Services / Financial Advisor / Wealth Manager / Wealth Planner / Wealth Management / Pensions Advisor / Pensions Specialist / Chartered Financial Advisor / Chartered Financial Planner / Financial Planning / Employe Benefits/ Strategic Financial Planning If you are considering a new role and want to discuss further. Please apply to this role or give Amy Harris a call to discuss options - Amy Harris - Supporting IFA's and Financial Advisors across the UK Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Mar 23, 2024
Full time
Our client, an international financial services company that offer a variety of financial services, are now looking for a Client Service Advisor in their Employee benefits team. This is an exciting opportunity to join the team. We are looking for individuals with either existing employee benefits/group schemes experience or demonstrable transferable skills from administrative roles within financial services. As a Client Services Administrator your role will involve the following tasks: Maintaining client records and our internal system Processing new business applications, joiners/ leavers / changes Liaising with insurers and internal stakeholders Processing policy renewals Checking and processing renewal data Checking quotes Issuing membership documents Checking and issuing annual renewal accounts Answering client queries and providing an excellent customer experience Preparing reports for Senior stakeholders This role will see you working in the administration team, alongside the team Manager, Consultants and Division Directors. Our team works towards a common goal of success - we encourage our team to collaborate and work together to create positive results for the division. Experience and Skills Required for this role Our team dynamic is fast paced and multi-disciplinary - no one day is the same!Day to day you may deal with different types of queries for different types of benefits and the role will be best suited to an individual who thrives on diversity and variety.We are looking for an individual with the following skills to join us: Ideally you will have experience of working in Employee Benefits and will have knowledge of products such as Private Healthcare, Group Risk (Life, Income Protection and Critical Illness), Private Dental, Cash plans and Group Pensions (all or some experience in these benefits would be beneficial). Or be an experienced Wealth/Finance administrator from a financial advice firm or wealth management practice Passionate about service and providing a great customer experience Excellent telephone skills and experience speaking with client and / or insurers and providers Excellent communication and interpersonal skills Self-Motivated and uses initiative Organised and Methodical with an eye for detail Excellent written English skills and fully competent at Microsoft Word and Excel Ability to think on your feet and problem solve - we encourage you to be an active part of our team and will listen to your thoughts and feedback in our daily team meetings. The Benefits Competitive Salary - range dependent on experience and skills Annual Leave starting at 25 days per year (plus Statutory Bank Holidays) A day off on your Birthday! Flexible Working options to support a work/life balance Staff Profit Share Scheme - We want you to benefit from the company's success! A monetary bonus after 5, 10, 15 and 20 years' service - We want your loyalty to be recognised! Company Pension Life Assurance / Death in Service Scheme Income Protection Scheme Wellbeing Support Services including EAP (Employee Assistance Programme), Virtual GP and counselling options Supportive approach to Learning and Development opportunities with funding provided towards qualifications to help you thrive in your role Free car parking Departmental and Company Social Events 'Recruit a Friend Bonus Scheme' Key words IFA / Client Services / Financial Advisor / Wealth Manager / Wealth Planner / Wealth Management / Pensions Advisor / Pensions Specialist / Chartered Financial Advisor / Chartered Financial Planner / Financial Planning / Employe Benefits/ Strategic Financial Planning If you are considering a new role and want to discuss further. Please apply to this role or give Amy Harris a call to discuss options - Amy Harris - Supporting IFA's and Financial Advisors across the UK Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Bell Cornwall Recruitment
Redditch, Worcestershire
Conveyancing Administrator 21,000 - 24,000 BCR/JH/11035 Redditch Are you a meticulous individual with a keen eye for detail? Do you thrive in a fast-paced environment where your organisational skills are put to the test daily? Bell Cornwall Recruitment is currently seeking a dynamic File Opener and Quotes Specialist to join the esteemed team of our client, a leading national law firm with a branch based in Redditch. The Role: As a File Opener and Quotes Specialist, you will play a crucial role in supporting the residential property team by efficiently managing incoming files and providing accurate quotes to clients. Your responsibilities will include: Opening new client files promptly and accurately. Reviewing documentation to ensure all necessary information is obtained. Liaising with clients to gather essential details for accurate quoting. Generating quotes for residential property transactions with precision and attention to detail. Collaborating with colleagues to ensure seamless communication and work flow within the department. Maintaining organised records and documentation in accordance with firm policies and procedures. Requirements: Prior experience in a similar role within a legal environment is highly desirable. Exceptional attention to detail and accuracy in data entry. Strong organisational skills with the ability to prioritise tasks effectively. Excellent communication skills, both written and verbal. Proficiency in relevant software applications, including MS Office Suite. If you are ready to take the next step in your career and become a valued member of our client's residential property team, we want to hear from you! Apply now to join us as a File Opener and Quotes Specialist/Legal Administrator and embark on a rewarding journey with a leading national law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Mar 23, 2024
Full time
Conveyancing Administrator 21,000 - 24,000 BCR/JH/11035 Redditch Are you a meticulous individual with a keen eye for detail? Do you thrive in a fast-paced environment where your organisational skills are put to the test daily? Bell Cornwall Recruitment is currently seeking a dynamic File Opener and Quotes Specialist to join the esteemed team of our client, a leading national law firm with a branch based in Redditch. The Role: As a File Opener and Quotes Specialist, you will play a crucial role in supporting the residential property team by efficiently managing incoming files and providing accurate quotes to clients. Your responsibilities will include: Opening new client files promptly and accurately. Reviewing documentation to ensure all necessary information is obtained. Liaising with clients to gather essential details for accurate quoting. Generating quotes for residential property transactions with precision and attention to detail. Collaborating with colleagues to ensure seamless communication and work flow within the department. Maintaining organised records and documentation in accordance with firm policies and procedures. Requirements: Prior experience in a similar role within a legal environment is highly desirable. Exceptional attention to detail and accuracy in data entry. Strong organisational skills with the ability to prioritise tasks effectively. Excellent communication skills, both written and verbal. Proficiency in relevant software applications, including MS Office Suite. If you are ready to take the next step in your career and become a valued member of our client's residential property team, we want to hear from you! Apply now to join us as a File Opener and Quotes Specialist/Legal Administrator and embark on a rewarding journey with a leading national law firm. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
This role can be based in Glasgow - Manchester or Newcastle. PURPOSE OF JOB CCA Recruitment have a great role for an Internal Account Manager for a key client of ours. The Account Manager plans, coordinates, and directs the service delivery for one of our Financial Services accounts. The preferred candidate will ensure the internal delivery is met on a monthly and annual basis and ensure that Client and candidate satisfaction levels, as well as Company' profitability goals are achieved and maintained. In addition, the Account Manager will develop and maintain partnerships with client to increase business and Client satisfaction. You will be running a team of x6 Consultants and have support from a PT Administrator which may be across various locations of CCA. RESPONSIBILITIES Account Management Acts as the primary interface between CCA and Client department(s) Schedules, coordinates and facilitates client communication Implements business operation and service solutions utilizing the continuous improvement process Achieves and exceeds client service level agreements Identifies problems, analyses trends and implements corrective and preventive actions Develops and maintains partnerships with Clients to increase business and clientsatisfaction by offering proactive solutions Maintains updated client contracts by documenting changes in scope and conductin period reviews Prepares, implements, maintains and reviews existing client projects Deals effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action when necessary Team Management Translates Client requirements into effective goals and objectives for the local level Company team(s). Ensures the team(s) has/have complete awareness and understanding of all SLA's, KPI's and business objectives. Ensure the team(s) have a key understanding of minimum team revenue requirements on a monthly, quarterly and annual basis. Accountable for the performance of Delivery team through setting objectives, coaching, creating and maintaining development plans, conducting performance reviews recommending training and encouraging individual employee participation in decision making where appropriate. Accountable for liaising with any remote sites and ensuring that they deliver an effective, consistent, high quality service. Completes, maintains and processes pertinent Bullhorn accounts and records Accountable for the recruitment of staff Communicates company policies Financial Creates budgets / forecasts and tracks financial performance against plan with the Account Director Responsible for the accurate tracking of costs related to, or billable to, the client Responsible for ensuring that all related fees, costs and credits etc are kept up to date Responsible for the accurate and timely invoicing of clients working with the internal Finance team. EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED Excellent communication skills in both verbal and written communication. Previous responsibility and accountability for Profit and Loss, including the preparation of budgets, contractual pricing, and business plans. Experience in working to, achieving and exceeding client expectations, KPI's and Service Level Agreements. Experience working across various locations is essential Analytical skills: - the ability to identify problems, collect data, establish facts, draw conclusions and provide solutions. Experienced in the use of MS Office: - MS Word, MS Excel and MS PowerPoint as a minimum. Experience of running volume delivery accounts and understanding the mechanics of ensuring delivery and exceeding agreed targets with client and business. Self-motivated with a vision of continuously adding value to customers and clients. Client management and relationship experience. Experience in managing account and growing the opportunities within. Salary will be DOE and will be based full time from either Manchester, Newcastle or Glasgow. For an information chat please contact Debbie Wilson on (phone number removed)
Mar 22, 2024
Full time
This role can be based in Glasgow - Manchester or Newcastle. PURPOSE OF JOB CCA Recruitment have a great role for an Internal Account Manager for a key client of ours. The Account Manager plans, coordinates, and directs the service delivery for one of our Financial Services accounts. The preferred candidate will ensure the internal delivery is met on a monthly and annual basis and ensure that Client and candidate satisfaction levels, as well as Company' profitability goals are achieved and maintained. In addition, the Account Manager will develop and maintain partnerships with client to increase business and Client satisfaction. You will be running a team of x6 Consultants and have support from a PT Administrator which may be across various locations of CCA. RESPONSIBILITIES Account Management Acts as the primary interface between CCA and Client department(s) Schedules, coordinates and facilitates client communication Implements business operation and service solutions utilizing the continuous improvement process Achieves and exceeds client service level agreements Identifies problems, analyses trends and implements corrective and preventive actions Develops and maintains partnerships with Clients to increase business and clientsatisfaction by offering proactive solutions Maintains updated client contracts by documenting changes in scope and conductin period reviews Prepares, implements, maintains and reviews existing client projects Deals effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action when necessary Team Management Translates Client requirements into effective goals and objectives for the local level Company team(s). Ensures the team(s) has/have complete awareness and understanding of all SLA's, KPI's and business objectives. Ensure the team(s) have a key understanding of minimum team revenue requirements on a monthly, quarterly and annual basis. Accountable for the performance of Delivery team through setting objectives, coaching, creating and maintaining development plans, conducting performance reviews recommending training and encouraging individual employee participation in decision making where appropriate. Accountable for liaising with any remote sites and ensuring that they deliver an effective, consistent, high quality service. Completes, maintains and processes pertinent Bullhorn accounts and records Accountable for the recruitment of staff Communicates company policies Financial Creates budgets / forecasts and tracks financial performance against plan with the Account Director Responsible for the accurate tracking of costs related to, or billable to, the client Responsible for ensuring that all related fees, costs and credits etc are kept up to date Responsible for the accurate and timely invoicing of clients working with the internal Finance team. EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED Excellent communication skills in both verbal and written communication. Previous responsibility and accountability for Profit and Loss, including the preparation of budgets, contractual pricing, and business plans. Experience in working to, achieving and exceeding client expectations, KPI's and Service Level Agreements. Experience working across various locations is essential Analytical skills: - the ability to identify problems, collect data, establish facts, draw conclusions and provide solutions. Experienced in the use of MS Office: - MS Word, MS Excel and MS PowerPoint as a minimum. Experience of running volume delivery accounts and understanding the mechanics of ensuring delivery and exceeding agreed targets with client and business. Self-motivated with a vision of continuously adding value to customers and clients. Client management and relationship experience. Experience in managing account and growing the opportunities within. Salary will be DOE and will be based full time from either Manchester, Newcastle or Glasgow. For an information chat please contact Debbie Wilson on (phone number removed)
This role can be based in Glasgow - Manchester or Newcastle. PURPOSE OF JOB CCA Recruitment have a great role for an Internal Account Manager for a key client of ours. The Account Manager plans, coordinates, and directs the service delivery for one of our Financial Services accounts. The preferred candidate will ensure the internal delivery is met on a monthly and annual basis and ensure that Client and candidate satisfaction levels, as well as Company' profitability goals are achieved and maintained. In addition, the Account Manager will develop and maintain partnerships with client to increase business and Client satisfaction. You will be running a team of x6 Consultants and have support from a PT Administrator which may be across various locations of CCA. RESPONSIBILITIES Account Management Acts as the primary interface between CCA and Client department(s) Schedules, coordinates and facilitates client communication Implements business operation and service solutions utilizing the continuous improvement process Achieves and exceeds client service level agreements Identifies problems, analyses trends and implements corrective and preventive actions Develops and maintains partnerships with Clients to increase business and clientsatisfaction by offering proactive solutions Maintains updated client contracts by documenting changes in scope and conductin period reviews Prepares, implements, maintains and reviews existing client projects Deals effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action when necessary Team Management Translates Client requirements into effective goals and objectives for the local level Company team(s). Ensures the team(s) has/have complete awareness and understanding of all SLA's, KPI's and business objectives. Ensure the team(s) have a key understanding of minimum team revenue requirements on a monthly, quarterly and annual basis. Accountable for the performance of Delivery team through setting objectives, coaching, creating and maintaining development plans, conducting performance reviews recommending training and encouraging individual employee participation in decision making where appropriate. Accountable for liaising with any remote sites and ensuring that they deliver an effective, consistent, high quality service. Completes, maintains and processes pertinent Bullhorn accounts and records Accountable for the recruitment of staff Communicates company policies Financial Creates budgets / forecasts and tracks financial performance against plan with the Account Director Responsible for the accurate tracking of costs related to, or billable to, the client Responsible for ensuring that all related fees, costs and credits etc are kept up to date Responsible for the accurate and timely invoicing of clients working with the internal Finance team. EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED Excellent communication skills in both verbal and written communication. Previous responsibility and accountability for Profit and Loss, including the preparation of budgets, contractual pricing, and business plans. Experience in working to, achieving and exceeding client expectations, KPI's and Service Level Agreements. Experience working across various locations is essential Analytical skills: - the ability to identify problems, collect data, establish facts, draw conclusions and provide solutions. Experienced in the use of MS Office: - MS Word, MS Excel and MS PowerPoint as a minimum. Experience of running volume delivery accounts and understanding the mechanics of ensuring delivery and exceeding agreed targets with client and business. Self-motivated with a vision of continuously adding value to customers and clients. Client management and relationship experience. Experience in managing account and growing the opportunities within. Salary will be DOE and will be based full time from either Manchester, Newcastle or Glasgow. For an information chat please contact Debbie Wilson on (phone number removed)
Mar 22, 2024
Full time
This role can be based in Glasgow - Manchester or Newcastle. PURPOSE OF JOB CCA Recruitment have a great role for an Internal Account Manager for a key client of ours. The Account Manager plans, coordinates, and directs the service delivery for one of our Financial Services accounts. The preferred candidate will ensure the internal delivery is met on a monthly and annual basis and ensure that Client and candidate satisfaction levels, as well as Company' profitability goals are achieved and maintained. In addition, the Account Manager will develop and maintain partnerships with client to increase business and Client satisfaction. You will be running a team of x6 Consultants and have support from a PT Administrator which may be across various locations of CCA. RESPONSIBILITIES Account Management Acts as the primary interface between CCA and Client department(s) Schedules, coordinates and facilitates client communication Implements business operation and service solutions utilizing the continuous improvement process Achieves and exceeds client service level agreements Identifies problems, analyses trends and implements corrective and preventive actions Develops and maintains partnerships with Clients to increase business and clientsatisfaction by offering proactive solutions Maintains updated client contracts by documenting changes in scope and conductin period reviews Prepares, implements, maintains and reviews existing client projects Deals effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action when necessary Team Management Translates Client requirements into effective goals and objectives for the local level Company team(s). Ensures the team(s) has/have complete awareness and understanding of all SLA's, KPI's and business objectives. Ensure the team(s) have a key understanding of minimum team revenue requirements on a monthly, quarterly and annual basis. Accountable for the performance of Delivery team through setting objectives, coaching, creating and maintaining development plans, conducting performance reviews recommending training and encouraging individual employee participation in decision making where appropriate. Accountable for liaising with any remote sites and ensuring that they deliver an effective, consistent, high quality service. Completes, maintains and processes pertinent Bullhorn accounts and records Accountable for the recruitment of staff Communicates company policies Financial Creates budgets / forecasts and tracks financial performance against plan with the Account Director Responsible for the accurate tracking of costs related to, or billable to, the client Responsible for ensuring that all related fees, costs and credits etc are kept up to date Responsible for the accurate and timely invoicing of clients working with the internal Finance team. EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED Excellent communication skills in both verbal and written communication. Previous responsibility and accountability for Profit and Loss, including the preparation of budgets, contractual pricing, and business plans. Experience in working to, achieving and exceeding client expectations, KPI's and Service Level Agreements. Experience working across various locations is essential Analytical skills: - the ability to identify problems, collect data, establish facts, draw conclusions and provide solutions. Experienced in the use of MS Office: - MS Word, MS Excel and MS PowerPoint as a minimum. Experience of running volume delivery accounts and understanding the mechanics of ensuring delivery and exceeding agreed targets with client and business. Self-motivated with a vision of continuously adding value to customers and clients. Client management and relationship experience. Experience in managing account and growing the opportunities within. Salary will be DOE and will be based full time from either Manchester, Newcastle or Glasgow. For an information chat please contact Debbie Wilson on (phone number removed)
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Payroll Opportunities - Entry Level Real Living Wage plus bonus Grimsby, UK Permanent, Full Time Are you looking to kickstart a career in Finance? We have some exciting opportunities for Client Payroll Administrators to join our team in Grimsby. These full-time positions offer the chance to work alongside experienced Payroll Managers and Team Leaders, providing essential support in a fast-paced environment. Our Client Payroll Administrators take on key administrative responsibilities, ensuring the smooth functioning of our payroll operations. Your role will involve handling various administrative tasks, allowing our Payroll Managers to focus on delivering excellent service to our clients. These positions are ideal for recent graduates, career switchers, apprentices, or school leavers eager to gain valuable experience in the field, so don't miss out on this opportunity to grow and develop your skills! Join us! If you're ready to take the next step in your career, mark your calendars for our onsite assessment date on 9 April 2024. Join us and become an integral part of our team dedicated to providing top-class payroll services to our clients. Apply now and grab this fantastic opportunity! What will you be doing? As a Client Payroll Administrator in this team, your role will involve: Ensuring the accurate processing of client payrolls Managing and organising client documentation efficiently Updating documentation for newly onboarded clients promptly Maintaining various monthly spreadsheets to track payroll data accurately Handling incoming phone calls and directing them appropriately Verifying BACS and HMRC transmissions for accuracy and timeliness Conducting data entry checks against audit logs to uphold data integrity Managing customer schedules using scheduling software proficiently Assisting with the filing and organisation of client data systematically Archiving client data at the end of each fiscal year securely Overseeing the distribution of P60s to clients at year-end Providing general support to Team Leaders and Payroll Managers as required. What are we looking for? You will have: Proficiency in Microsoft Office suite The ability to prioritise client and customer satisfaction A commitment to continuous improvement The ability to innovate and have creative problem-solving skills Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend you apply as soon as possible.
Mar 21, 2024
Full time
Payroll Opportunities - Entry Level Real Living Wage plus bonus Grimsby, UK Permanent, Full Time Are you looking to kickstart a career in Finance? We have some exciting opportunities for Client Payroll Administrators to join our team in Grimsby. These full-time positions offer the chance to work alongside experienced Payroll Managers and Team Leaders, providing essential support in a fast-paced environment. Our Client Payroll Administrators take on key administrative responsibilities, ensuring the smooth functioning of our payroll operations. Your role will involve handling various administrative tasks, allowing our Payroll Managers to focus on delivering excellent service to our clients. These positions are ideal for recent graduates, career switchers, apprentices, or school leavers eager to gain valuable experience in the field, so don't miss out on this opportunity to grow and develop your skills! Join us! If you're ready to take the next step in your career, mark your calendars for our onsite assessment date on 9 April 2024. Join us and become an integral part of our team dedicated to providing top-class payroll services to our clients. Apply now and grab this fantastic opportunity! What will you be doing? As a Client Payroll Administrator in this team, your role will involve: Ensuring the accurate processing of client payrolls Managing and organising client documentation efficiently Updating documentation for newly onboarded clients promptly Maintaining various monthly spreadsheets to track payroll data accurately Handling incoming phone calls and directing them appropriately Verifying BACS and HMRC transmissions for accuracy and timeliness Conducting data entry checks against audit logs to uphold data integrity Managing customer schedules using scheduling software proficiently Assisting with the filing and organisation of client data systematically Archiving client data at the end of each fiscal year securely Overseeing the distribution of P60s to clients at year-end Providing general support to Team Leaders and Payroll Managers as required. What are we looking for? You will have: Proficiency in Microsoft Office suite The ability to prioritise client and customer satisfaction A commitment to continuous improvement The ability to innovate and have creative problem-solving skills Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend you apply as soon as possible.
To support the business with day-to-day administration duties, in line with set deadlines and standard operating procedures. Supporting the key objective of the business to maintain excellent standards of customer service and risk management. Client Details A well-established firm in the financial services sector. With a successful and experienced team, they offer a fresh opportunity for someone who is looking to start their career with a business who offers true training and support. Providing a premium service to SMEs in the financial services industry, the priority is in delivering high-quality, innovative solutions to a diverse client base. They are genuinely recognised for their commitment to excellence. Description The role of a Finance Administrator for this business is so varied it could be described as a Client Administrator. The primary responsibilities stem from the nature of the business service offering within Financial Services. However, in addition to this specialism, the role involves being a front line communicator rather than simply traditional transactional accountancy tasks. The ideal Finance Administrator will: Provide full admin support to the Client Account Managers. Upload invoices and cross referencing Ensure good relations and communications with all clients to include developing a strong relationship clients, understanding their business sector. Process client payments accurately and in line with procedures and deadlines set. Accurately and promptly allocate customer receipts, with ongoing monitoring of on account cash levels. Escalate matters of risk concern and/or positive opportunities to the appropriate Client Account Manager. Be open to being trained to carry out Client Month End Reconciliations, reviewing all associated documentation (Bank statements, Creditors, Debtors). Profile A successful Finance Administrator should have: The willingness and desire to be trained on all aspects of role Attention to detail/efficiency Excellent customer service skills Microsoft Office (Outlook, Word, Excel) Confidence on the phone Administration, planning and organising skills with good time management Commercial awareness, however previous commercial office experience is not essential Job Offer An estimated salary in the range of £21,600 - £26,400 per annum. A comprehensive benefits package - details to be shared at interview stage. Opportunities for professional career development A collaborative and supportive work environment Previous commercial office experience is not essential. We encourage all candidates who believe they can thrive in the fast-paced financial services industry in or local to Warwick to apply. This is a great opportunity to join a successful company and build a rewarding career in financial services.
Mar 21, 2024
Full time
To support the business with day-to-day administration duties, in line with set deadlines and standard operating procedures. Supporting the key objective of the business to maintain excellent standards of customer service and risk management. Client Details A well-established firm in the financial services sector. With a successful and experienced team, they offer a fresh opportunity for someone who is looking to start their career with a business who offers true training and support. Providing a premium service to SMEs in the financial services industry, the priority is in delivering high-quality, innovative solutions to a diverse client base. They are genuinely recognised for their commitment to excellence. Description The role of a Finance Administrator for this business is so varied it could be described as a Client Administrator. The primary responsibilities stem from the nature of the business service offering within Financial Services. However, in addition to this specialism, the role involves being a front line communicator rather than simply traditional transactional accountancy tasks. The ideal Finance Administrator will: Provide full admin support to the Client Account Managers. Upload invoices and cross referencing Ensure good relations and communications with all clients to include developing a strong relationship clients, understanding their business sector. Process client payments accurately and in line with procedures and deadlines set. Accurately and promptly allocate customer receipts, with ongoing monitoring of on account cash levels. Escalate matters of risk concern and/or positive opportunities to the appropriate Client Account Manager. Be open to being trained to carry out Client Month End Reconciliations, reviewing all associated documentation (Bank statements, Creditors, Debtors). Profile A successful Finance Administrator should have: The willingness and desire to be trained on all aspects of role Attention to detail/efficiency Excellent customer service skills Microsoft Office (Outlook, Word, Excel) Confidence on the phone Administration, planning and organising skills with good time management Commercial awareness, however previous commercial office experience is not essential Job Offer An estimated salary in the range of £21,600 - £26,400 per annum. A comprehensive benefits package - details to be shared at interview stage. Opportunities for professional career development A collaborative and supportive work environment Previous commercial office experience is not essential. We encourage all candidates who believe they can thrive in the fast-paced financial services industry in or local to Warwick to apply. This is a great opportunity to join a successful company and build a rewarding career in financial services.
Supporter Services Administrator Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences! Position: Supporter Services Administrator Location: Swindon/hybrid Hours: Part time, 0.6 FTE, 22.5 hours per week Salary: Up to £24,000 per annum pro rata Contract: Maternity Cover Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking Closing Date: 2 April 2024. We ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline. Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office The Role In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies. Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism. If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation. About You You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable. If this sounds like you and you have the legal right to work and remain in the UK, we d love to hear from you. Please provide your CV and a 250-word statement that sets out why you re the best person for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they re willing to explore how what you have might fit what s needed. The checklist There s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. About the Organisation The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people. You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 20, 2024
Contractor
Supporter Services Administrator Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences! Position: Supporter Services Administrator Location: Swindon/hybrid Hours: Part time, 0.6 FTE, 22.5 hours per week Salary: Up to £24,000 per annum pro rata Contract: Maternity Cover Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking Closing Date: 2 April 2024. We ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline. Interview Date: First interviews 8 and 11 April 2024 online, Second interviews 16 April in Swindon office The Role In this role, you'll ensure supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining the database and processing supporter donations, including direct debits, standing orders and bank payment files, with the utmost accuracy and adherence to GDPR policies. Your main responsibilities will include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You'll also process Gift Aid declarations and claims, handle direct debits, standing orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism. If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to the mission of the organisation. About You You will have administrative experience preferably within a supporter or customer finance environment, managing Gift Aid is desirable. If this sounds like you and you have the legal right to work and remain in the UK, we d love to hear from you. Please provide your CV and a 250-word statement that sets out why you re the best person for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they re willing to explore how what you have might fit what s needed. The checklist There s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. About the Organisation The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people. You may also have experience in areas such as Admin, Administration, Admin Support, Finance Administrator, Support Administrator, Supporter Care, Supporter Experience. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.