NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
Mar 29, 2024
Full time
NIGHT SHIFT Customer Concierge Customer Relations Customer & Site Supervision! Hospitality Front of House SUNDERLAND - This role is for a local, proactive night-worker with excellent customer service - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate 4 on / 4 off rota Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Speak to Natalie or for all the info Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now, start April 2024, speak to Natalie and for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie or Caroline at Duval for more.
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
Mar 29, 2024
Full time
WOW Customer Concierge Customer Relations Customer & Site Supervision! Hospitality sector! Sunderland A wicked E-Sports Site Supervisor role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! and a brilliant innovative modern site / accommodation and facilities (Night Shift also available speak to for more details) Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Sarah for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Sarah at Duval for more.
UK Power Networks (Operations) Ltd
Crawley, Sussex
Assistant Operational Accountant Reference Number 77435 This Assistant Operational Accountant will report to the Finance Manager - EPN / Trees / Connections Services and will work within our Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 30,000.00 and a bonus of 7.5% Close Date: 12/04/2024 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: This role sits within the Business Partnering Finance team in the Finance Directorate and will support the EPN Finance Manager in delivering key performance metrics for the use of senior management within the business. Working closely with the Finance Manager, Management Accountant, and the wider business, it is a pivotal position to enable UKPN to drive down unit costs in line with our ED2 business plan. You will be responsible for assisting with month-end processes and delivering timely and accurate monthly management reports while gaining a thorough understanding of how the costs and volumes are processed through the various systems of record. Ensuring that accurate unit cost data is provided to the business on a monthly basis as well as ensuring that we can fulfil our regulatory reporting requirements. Dimensions: Network Operations East is responsible for approximately 170m of budget. The Asset Portfolio Plan, which is fundamental to this, has 50 individual lines which will need target costs to be calculated and used to monitor actual costs and variances. Not only will you generate improvements in terms of creating commercial analysis and improved communications, but you will create a consensus and mutual understanding between stakeholders, clear commitments, and improved efficiency. The position will require working in all three UKPN regions. Principle Accountabilities: Understand and feed in to the Performance Packs in Power BI. Use the key metrics to drive performance improvements by supporting the team and partnering with the Business. Use technical skills to process and analyse large amount of data with a desire to learn new packages and technologies in order to remain at the forefront of this fast moving field. Accurate and timely production of the monthly management accounts, ensuring they are produced on a true and fair basis. This will include posting appropriate journals (accruals, transfers) and looking for ways to improve the journal processes through faster data extraction and automation. Identify opportunities and areas for attention and help implement any improvements needed. Ensure accurate and timely data analysis is prepared to support the production of the Network Operations Management Accounts pack and Operation Performance Report. Actively participate in cross business reviews to compare unit cost data, understand the reasons for variances, cause and effect relationships. Document current business processes in order to define the nature of any hot-spots and work with the business to resolve these and deliver best in class processes, ensuring that the necessary controls are implemented as needed. Nature and Scope: You will play a pivotal role in supporting the financial operations of the organisation. Working closely with various departments, your primary objective will be to support the team in providing financial insights and analysis to aid decision-making processes. You will collaborate with stakeholders across the organisation to understand their needs and provide financial guidance to drive strategic initiatives. This role requires strong analytical skills, attention to detail, and the ability to communicate complex financial information effectively. It is anticipated that you will undertake this role with a high degree of autonomy, referring to your line manager for guidance or decisions as appropriate. Whilst the role is based at Crawley, to fully engage with business activities, this role may be expected to attend operational reviews and meetings at other UKPN locations. Knowledge, Skills, Qualifications & Experience: Part-qualified Accountant or someone looking to start a career in Accounting. Strong analytical skills with the ability to interpret complex financial data in a way which non-financial personnel understand and can act upon. Excellent communication and interpersonal skills, with the ability to maintain effective relationships with key stakeholders and the wider business. Attention to detail and accuracy in financial reporting and analysis. Ability to work independently and prioritise tasks in a fast-paced environment. A strong team player who is highly committed, enthusiastic and willing to go the extra-mile to provide support to their colleagues. Key Competencies: The successful candidate will be self-motivated & able to work under pressure. Ability to provide in-depth analysis of financial data to identify trends, variances, and areas for improvement. Support the team in providing actionable insights to enable strategic decision-making. Collaborate with stakeholders to understand their financial needs and objectives. Assist the team in analysing costs and unit cost efficiency to identify opportunities for cost savings and efficiency improvements. Assist in the preparation of budgets and forecasts, working closely with key stakeholders to ensure accuracy and alignment with organisational goals. Conduct ad hoc financial analysis and complete projects as required, providing support to the team on special initiatives or requests. Continuously evaluate and improve financial processes and procedures to enhance efficiency and effectiveness. The ability to work flexibly throughout the year is essential. A current driving license, with access to a car is desirable. The role offers an exciting opportunity to contribute to the financial success of the organisation by providing strategic insights and support to various departments. If you are a motivated individual with a strong financial background and a passion for driving business performance, we encourage you to apply and join our dynamic team. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt, ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mar 29, 2024
Full time
Assistant Operational Accountant Reference Number 77435 This Assistant Operational Accountant will report to the Finance Manager - EPN / Trees / Connections Services and will work within our Finance directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of 30,000.00 and a bonus of 7.5% Close Date: 12/04/2024 All applications will be reviewed after the close date. We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: This role sits within the Business Partnering Finance team in the Finance Directorate and will support the EPN Finance Manager in delivering key performance metrics for the use of senior management within the business. Working closely with the Finance Manager, Management Accountant, and the wider business, it is a pivotal position to enable UKPN to drive down unit costs in line with our ED2 business plan. You will be responsible for assisting with month-end processes and delivering timely and accurate monthly management reports while gaining a thorough understanding of how the costs and volumes are processed through the various systems of record. Ensuring that accurate unit cost data is provided to the business on a monthly basis as well as ensuring that we can fulfil our regulatory reporting requirements. Dimensions: Network Operations East is responsible for approximately 170m of budget. The Asset Portfolio Plan, which is fundamental to this, has 50 individual lines which will need target costs to be calculated and used to monitor actual costs and variances. Not only will you generate improvements in terms of creating commercial analysis and improved communications, but you will create a consensus and mutual understanding between stakeholders, clear commitments, and improved efficiency. The position will require working in all three UKPN regions. Principle Accountabilities: Understand and feed in to the Performance Packs in Power BI. Use the key metrics to drive performance improvements by supporting the team and partnering with the Business. Use technical skills to process and analyse large amount of data with a desire to learn new packages and technologies in order to remain at the forefront of this fast moving field. Accurate and timely production of the monthly management accounts, ensuring they are produced on a true and fair basis. This will include posting appropriate journals (accruals, transfers) and looking for ways to improve the journal processes through faster data extraction and automation. Identify opportunities and areas for attention and help implement any improvements needed. Ensure accurate and timely data analysis is prepared to support the production of the Network Operations Management Accounts pack and Operation Performance Report. Actively participate in cross business reviews to compare unit cost data, understand the reasons for variances, cause and effect relationships. Document current business processes in order to define the nature of any hot-spots and work with the business to resolve these and deliver best in class processes, ensuring that the necessary controls are implemented as needed. Nature and Scope: You will play a pivotal role in supporting the financial operations of the organisation. Working closely with various departments, your primary objective will be to support the team in providing financial insights and analysis to aid decision-making processes. You will collaborate with stakeholders across the organisation to understand their needs and provide financial guidance to drive strategic initiatives. This role requires strong analytical skills, attention to detail, and the ability to communicate complex financial information effectively. It is anticipated that you will undertake this role with a high degree of autonomy, referring to your line manager for guidance or decisions as appropriate. Whilst the role is based at Crawley, to fully engage with business activities, this role may be expected to attend operational reviews and meetings at other UKPN locations. Knowledge, Skills, Qualifications & Experience: Part-qualified Accountant or someone looking to start a career in Accounting. Strong analytical skills with the ability to interpret complex financial data in a way which non-financial personnel understand and can act upon. Excellent communication and interpersonal skills, with the ability to maintain effective relationships with key stakeholders and the wider business. Attention to detail and accuracy in financial reporting and analysis. Ability to work independently and prioritise tasks in a fast-paced environment. A strong team player who is highly committed, enthusiastic and willing to go the extra-mile to provide support to their colleagues. Key Competencies: The successful candidate will be self-motivated & able to work under pressure. Ability to provide in-depth analysis of financial data to identify trends, variances, and areas for improvement. Support the team in providing actionable insights to enable strategic decision-making. Collaborate with stakeholders to understand their financial needs and objectives. Assist the team in analysing costs and unit cost efficiency to identify opportunities for cost savings and efficiency improvements. Assist in the preparation of budgets and forecasts, working closely with key stakeholders to ensure accuracy and alignment with organisational goals. Conduct ad hoc financial analysis and complete projects as required, providing support to the team on special initiatives or requests. Continuously evaluate and improve financial processes and procedures to enhance efficiency and effectiveness. The ability to work flexibly throughout the year is essential. A current driving license, with access to a car is desirable. The role offers an exciting opportunity to contribute to the financial success of the organisation by providing strategic insights and support to various departments. If you are a motivated individual with a strong financial background and a passion for driving business performance, we encourage you to apply and join our dynamic team. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt, ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
Mar 29, 2024
Full time
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
Laboratory Supplies - Market Leader Field based role, face to face 3 days per week, covering Cambridgeshire. We are looking for science grads with some professional experience looking to progress into sales. Well established independent manufacturer Home based 2 days per week Exciting business, phenomenal culture, very progressive and inclusive Excellent training scheme, well established, reputable, large range of products Working with Academia, Commercial Labs and Biotech Companies THE COMPANY: An independent, privately owned manufacturer specialising in the provision of a range of consumables that are used within laboratories, serving universities, biotech and pharmaceutical organisations. They are currently seeking to recruit a motivated, hungry and credible sales professional with scientific experience to manage and grow their well-established sales territory. They have a great culture, offer full training and have a track record of developing their employees! THE ROLE: As Account Manager the successful candidate will be managing key relationships with relevant scientific and purchasing / procurement contacts, typically talking to lab managers, technicians and researchers. This is an account management position with an element of new business from within existing accounts. 70% of your time will be spent managing accounts within the Academia space with the rest of your time involving working with Biotech companies, Commercial Labs and Pharmaceutical businesses. 70 - 80% of your working week will be spent out with customer facing, typically 2 home based days. What experience do you need to be suitable? Must have a science degree or relevant experience of working in a lab. Experience in sales or account management experience in any sector is advantageous. Full driving licence & happy to travel. The Package for the Account Manager: Basic: £25,000 - £35,000 - depending on experience Bonus: £5,000 uncapped Car: Fully expensed company Audi A3 Benefits: healthcare, Pension, mobile, iPad, 23 days holiday + stats (rises with service)
Mar 29, 2024
Full time
Laboratory Supplies - Market Leader Field based role, face to face 3 days per week, covering Cambridgeshire. We are looking for science grads with some professional experience looking to progress into sales. Well established independent manufacturer Home based 2 days per week Exciting business, phenomenal culture, very progressive and inclusive Excellent training scheme, well established, reputable, large range of products Working with Academia, Commercial Labs and Biotech Companies THE COMPANY: An independent, privately owned manufacturer specialising in the provision of a range of consumables that are used within laboratories, serving universities, biotech and pharmaceutical organisations. They are currently seeking to recruit a motivated, hungry and credible sales professional with scientific experience to manage and grow their well-established sales territory. They have a great culture, offer full training and have a track record of developing their employees! THE ROLE: As Account Manager the successful candidate will be managing key relationships with relevant scientific and purchasing / procurement contacts, typically talking to lab managers, technicians and researchers. This is an account management position with an element of new business from within existing accounts. 70% of your time will be spent managing accounts within the Academia space with the rest of your time involving working with Biotech companies, Commercial Labs and Pharmaceutical businesses. 70 - 80% of your working week will be spent out with customer facing, typically 2 home based days. What experience do you need to be suitable? Must have a science degree or relevant experience of working in a lab. Experience in sales or account management experience in any sector is advantageous. Full driving licence & happy to travel. The Package for the Account Manager: Basic: £25,000 - £35,000 - depending on experience Bonus: £5,000 uncapped Car: Fully expensed company Audi A3 Benefits: healthcare, Pension, mobile, iPad, 23 days holiday + stats (rises with service)
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 29, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
The Role To deliver the set NPD programme/projects to the time and commercial constraints on the chosen Branded category or Retail Brand customer and projects as applicable across Sofina sites. Based in Cookstown, working closely with all relevant functions within the business to ensure customers and Sofina site expectations are met in full and ensuring compliance in terms of food quality, hygiene, safety, legality and quality. Company Information Sofina Foods is more than just a food company. It's a place where you can grow your career, learn new skills, and make a positive impact on the world.With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe, including Young's Seafood and Karro Food Group. At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will also have the opportunity to work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents. Sofina Foods has a 25 year history of excellence in the food industry and provides over 500 million meals for the global market every year. Our vision is to be the most successful food company in the world If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you. Key Accountabilities Deliver all allocated projects on time and within quality and cost requirements Ensure robust process and full due diligence is followed at all times. Flag any divergence from process. Drive strong relationships with key Customers and key suppliers. Fully engage with the key project team to ensure best decision making process is in place to deliver the NPD/regeneration plans. Clear accountability for critical path tasks within NPD projects, driving projects at pace within agreed framework.Mentor and train were applicable direct reports Skills and Experience Required HNC/HND (Food Science or technology) or minimum 5 years relevant experience Has demonstrated clear project management skills and able to lead projects from concept to launch Strong communication skills both written and verbal. Can demonstrate a track record of developing differentiated products working cooperatively with a multifunctional team Strong numeracy and a track record of financial accountability. Can demonstrate all or some career experience within Innovation in food, and must have a passion for food. Benefits Competitive Salary Company Bonus Scheme Car Allowance Competitive Contributory Pension Online Benefits Hub Healthcare Life assurance scheme Free onsite parking
Mar 29, 2024
Full time
The Role To deliver the set NPD programme/projects to the time and commercial constraints on the chosen Branded category or Retail Brand customer and projects as applicable across Sofina sites. Based in Cookstown, working closely with all relevant functions within the business to ensure customers and Sofina site expectations are met in full and ensuring compliance in terms of food quality, hygiene, safety, legality and quality. Company Information Sofina Foods is more than just a food company. It's a place where you can grow your career, learn new skills, and make a positive impact on the world.With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe, including Young's Seafood and Karro Food Group. At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will also have the opportunity to work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents. Sofina Foods has a 25 year history of excellence in the food industry and provides over 500 million meals for the global market every year. Our vision is to be the most successful food company in the world If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you. Key Accountabilities Deliver all allocated projects on time and within quality and cost requirements Ensure robust process and full due diligence is followed at all times. Flag any divergence from process. Drive strong relationships with key Customers and key suppliers. Fully engage with the key project team to ensure best decision making process is in place to deliver the NPD/regeneration plans. Clear accountability for critical path tasks within NPD projects, driving projects at pace within agreed framework.Mentor and train were applicable direct reports Skills and Experience Required HNC/HND (Food Science or technology) or minimum 5 years relevant experience Has demonstrated clear project management skills and able to lead projects from concept to launch Strong communication skills both written and verbal. Can demonstrate a track record of developing differentiated products working cooperatively with a multifunctional team Strong numeracy and a track record of financial accountability. Can demonstrate all or some career experience within Innovation in food, and must have a passion for food. Benefits Competitive Salary Company Bonus Scheme Car Allowance Competitive Contributory Pension Online Benefits Hub Healthcare Life assurance scheme Free onsite parking
Our Lutterworth based clients require an exceptional Account Manager who is confident in keeping both client and internal teams happy. Working within an experienced Client Services team, you will need to be professional, effective and efficient in managing projects, as well as ensuring that clients are kept informed and receive a high-level service. Based in their South Leicestershire offices the role will involve some travel to visit clients, suppliers and retail locations. Someone who is familiar with and thrives in a busy and sometimes high-pressure environment, organised and of course an excellent communicator are essential to ensure multiple projects are delivered on time and on budget. As well as clients relationships you will need to value good working relationships with your colleagues and suppliers and be prepared to role your sleeves up to get the on with the job. Key Requirements: Experience working for or with a creative services/design agency preferred. Have a passion for design and retail. Demonstrate an understanding of or have experience in Visual merchandising. Able to demonstrate excellent communication skills. Very well organized and able to maintain accurate administration records. Experienced in using MS Excel, Word, Powerpoint and Adobe Acrobat. Demonstrate a keen eye for detail and quality control. Able to monitor and review relevant services provided by suppliers, and take action as appropriate to ensure that the best service and quality is received. Happy to travel within UK and Europe and furtther afield as required. Hold a full UK driving licence with access to own vehicle - Essential Key Skills: Confident and assertive, yet team player who leads by example. Have outstanding organizational and numeracy skills. Be a proactive thinker and an efficient doer and able to work on your own initiative Able to interact with people at various levels . Able to ensure that key priorities are dealt with in the most practical order. Always strive for the best quality and outcome. Experience of Retail branded spaces, Pop up environments, Store display & VM and POS. Experience working with, sport, lifestyle and fashion sectors would be an advantage.
Mar 29, 2024
Full time
Our Lutterworth based clients require an exceptional Account Manager who is confident in keeping both client and internal teams happy. Working within an experienced Client Services team, you will need to be professional, effective and efficient in managing projects, as well as ensuring that clients are kept informed and receive a high-level service. Based in their South Leicestershire offices the role will involve some travel to visit clients, suppliers and retail locations. Someone who is familiar with and thrives in a busy and sometimes high-pressure environment, organised and of course an excellent communicator are essential to ensure multiple projects are delivered on time and on budget. As well as clients relationships you will need to value good working relationships with your colleagues and suppliers and be prepared to role your sleeves up to get the on with the job. Key Requirements: Experience working for or with a creative services/design agency preferred. Have a passion for design and retail. Demonstrate an understanding of or have experience in Visual merchandising. Able to demonstrate excellent communication skills. Very well organized and able to maintain accurate administration records. Experienced in using MS Excel, Word, Powerpoint and Adobe Acrobat. Demonstrate a keen eye for detail and quality control. Able to monitor and review relevant services provided by suppliers, and take action as appropriate to ensure that the best service and quality is received. Happy to travel within UK and Europe and furtther afield as required. Hold a full UK driving licence with access to own vehicle - Essential Key Skills: Confident and assertive, yet team player who leads by example. Have outstanding organizational and numeracy skills. Be a proactive thinker and an efficient doer and able to work on your own initiative Able to interact with people at various levels . Able to ensure that key priorities are dealt with in the most practical order. Always strive for the best quality and outcome. Experience of Retail branded spaces, Pop up environments, Store display & VM and POS. Experience working with, sport, lifestyle and fashion sectors would be an advantage.
Notting Hill Genesis, one of London's biggest housing associations, is seeking an Oversight and Governance Manager to work within our new Customer Journey and Insight department. We're changing how we do things for customers and this role will be central to that change by ensuring we have robust oversight, governance, and accountability across teams and departments. As the Oversight and Governance Manager, you'll build relationships and work with colleagues across the Journey and Insight team, Operations department, and wider business to help us meet the objectives of our Better Together strategy. You'll make sure we're on track to deliver benefits to customers and our business through the changes we make. Our values and social purpose are what drives us forward so we're seeking candidates who believe in putting the customer first. You'll be joining us at a really exciting time and will be part of a new expanded Customer Experience and the wider Operations department. If you have experience working within or establishing governance frameworks as well as measuring and monitoring the impact of change initiatives, we'd like to hear from you. A dynamic, enthusiastic person with a passion for supporting change and overseeing improvements will be well placed to succeed in this role. Are you inspired to join us? Learn more about the Customer Experience team in our recruitment pack. Role Responsibilities: As the Oversight & Governance Manager, your key responsibilities will include: Establishing and maintaining a robust governance framework to oversee, hold accountable, and track customer journey enhancements. Collaborating with cross-functional teams to ensure that all journey improvements align with our organisational objectives, delivering tangible benefits. Creating a framework for capturing and documenting baseline metrics to facilitate benefit realisation Implementing rigorous tracking and monitoring tools to ensure the timely delivery of journey enhancements, proactively addressing any bottlenecks or challenges. Advocating for benefit realisation, collaborating closely with the finance team to quantify the value delivered by each journey enhancement, and working with operational teams to quantify and articulate experiential improvements. Cultivating a culture of continuous improvement, motivating teams to explore innovative solutions and adopt best practices in customer journey management. The Ideal Candidate: We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Extensive knowledge of governance frameworks, and best practices Experience in overseeing and optimising customer journeys, ideally with a focus on governance and oversight Strong analytical skills, with the ability to track progress, identify challenges, and ensure benefit realisation. Desirable: Excellent communication skills, skilled at facilitating workshops, engaging stakeholders, and presenting insights. Experience with digital tools and platforms used for project management, tracking, and feedback collection. Proven ability to collaborate with cross-functional teams, ensuring alignment, accountability, and effective delivery of journey enhancements. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more. Interest free loans - season ticket loan, tenancy deposit loan and training loan Cycle to work scheme. Life Assurance x 4 annual salary Selection process Step 1: If you are interested, please submit your CV and supporting statement now. Closing date is 11 February 2024. Step 2: Successful candidates will be asked to prepare a presentation Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via (url removed). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.
Mar 29, 2024
Full time
Notting Hill Genesis, one of London's biggest housing associations, is seeking an Oversight and Governance Manager to work within our new Customer Journey and Insight department. We're changing how we do things for customers and this role will be central to that change by ensuring we have robust oversight, governance, and accountability across teams and departments. As the Oversight and Governance Manager, you'll build relationships and work with colleagues across the Journey and Insight team, Operations department, and wider business to help us meet the objectives of our Better Together strategy. You'll make sure we're on track to deliver benefits to customers and our business through the changes we make. Our values and social purpose are what drives us forward so we're seeking candidates who believe in putting the customer first. You'll be joining us at a really exciting time and will be part of a new expanded Customer Experience and the wider Operations department. If you have experience working within or establishing governance frameworks as well as measuring and monitoring the impact of change initiatives, we'd like to hear from you. A dynamic, enthusiastic person with a passion for supporting change and overseeing improvements will be well placed to succeed in this role. Are you inspired to join us? Learn more about the Customer Experience team in our recruitment pack. Role Responsibilities: As the Oversight & Governance Manager, your key responsibilities will include: Establishing and maintaining a robust governance framework to oversee, hold accountable, and track customer journey enhancements. Collaborating with cross-functional teams to ensure that all journey improvements align with our organisational objectives, delivering tangible benefits. Creating a framework for capturing and documenting baseline metrics to facilitate benefit realisation Implementing rigorous tracking and monitoring tools to ensure the timely delivery of journey enhancements, proactively addressing any bottlenecks or challenges. Advocating for benefit realisation, collaborating closely with the finance team to quantify the value delivered by each journey enhancement, and working with operational teams to quantify and articulate experiential improvements. Cultivating a culture of continuous improvement, motivating teams to explore innovative solutions and adopt best practices in customer journey management. The Ideal Candidate: We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Extensive knowledge of governance frameworks, and best practices Experience in overseeing and optimising customer journeys, ideally with a focus on governance and oversight Strong analytical skills, with the ability to track progress, identify challenges, and ensure benefit realisation. Desirable: Excellent communication skills, skilled at facilitating workshops, engaging stakeholders, and presenting insights. Experience with digital tools and platforms used for project management, tracking, and feedback collection. Proven ability to collaborate with cross-functional teams, ensuring alignment, accountability, and effective delivery of journey enhancements. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more. Interest free loans - season ticket loan, tenancy deposit loan and training loan Cycle to work scheme. Life Assurance x 4 annual salary Selection process Step 1: If you are interested, please submit your CV and supporting statement now. Closing date is 11 February 2024. Step 2: Successful candidates will be asked to prepare a presentation Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via (url removed). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.
Do you want to be part of a passionate team dedicated to the design, manufacture and retail of premium leather good and accessories? My client is looking for a diligent and meticulous Wholesale Account Co-ordinator to support the development of their British heritage brand working within a collaborative and familial work environment and would consider Full or Part time for this role. This role involves the administration of existing accounts, implementation of new accounts and building strong relationships with all relevant parties. The ideal candidate will have experience in a dynamic, fast-paced sales environment and possess advanced IT skills, including proficiency in Excel and experience with Netsuite and Magento. Day to Day of the role: Develop and maintain strong relationships with internal teams and relevant Wholesale and Marketplace contacts. Manage the critical path for Wholesale accounts, ensuring all deadlines are met. Handle the administration for all areas of our Wholesale business, from order creation to final delivery. Coordinate and prepare for meetings, both face-to-face and online. Provide daily updates to the Operations Manager. Maintain key spreadsheets for Marketplace platforms, including line lists and sales trackers. Monitor and report on KPIs for Wholesale accounts, providing detailed analysis as needed. Input contact data information into NetSuite and manage tasks using the Netsuite system. Manage and report on stock control for each category. Prepare weekly account performance statistics. Conduct regular audits of all accounts to ensure they meet company standards. Research and support the development of new prospect accounts. Required Skills & Qualifications: Demonstrated experience in a similar role within a sales environment. Strong communication skills and the ability to adapt your style as needed. A problem-solver with the ability to identify and recommend solutions. Self-motivated and flexible, with the ability to manage multiple tasks. Positive and resilient, with the ability to remain calm under pressure. Advanced IT skills, including Excel, and experience with Netsuite and Magento. Benefits: Competitive salary. Opportunity to work in a dynamic and growing business. Engaging work environment with a strong team ethos. To apply for the Wholesale Account Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 28, 2024
Full time
Do you want to be part of a passionate team dedicated to the design, manufacture and retail of premium leather good and accessories? My client is looking for a diligent and meticulous Wholesale Account Co-ordinator to support the development of their British heritage brand working within a collaborative and familial work environment and would consider Full or Part time for this role. This role involves the administration of existing accounts, implementation of new accounts and building strong relationships with all relevant parties. The ideal candidate will have experience in a dynamic, fast-paced sales environment and possess advanced IT skills, including proficiency in Excel and experience with Netsuite and Magento. Day to Day of the role: Develop and maintain strong relationships with internal teams and relevant Wholesale and Marketplace contacts. Manage the critical path for Wholesale accounts, ensuring all deadlines are met. Handle the administration for all areas of our Wholesale business, from order creation to final delivery. Coordinate and prepare for meetings, both face-to-face and online. Provide daily updates to the Operations Manager. Maintain key spreadsheets for Marketplace platforms, including line lists and sales trackers. Monitor and report on KPIs for Wholesale accounts, providing detailed analysis as needed. Input contact data information into NetSuite and manage tasks using the Netsuite system. Manage and report on stock control for each category. Prepare weekly account performance statistics. Conduct regular audits of all accounts to ensure they meet company standards. Research and support the development of new prospect accounts. Required Skills & Qualifications: Demonstrated experience in a similar role within a sales environment. Strong communication skills and the ability to adapt your style as needed. A problem-solver with the ability to identify and recommend solutions. Self-motivated and flexible, with the ability to manage multiple tasks. Positive and resilient, with the ability to remain calm under pressure. Advanced IT skills, including Excel, and experience with Netsuite and Magento. Benefits: Competitive salary. Opportunity to work in a dynamic and growing business. Engaging work environment with a strong team ethos. To apply for the Wholesale Account Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Stockport are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events. Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company maternity, paternity and adoption leave after 26 weeks. Long service rewards. Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme. Job Specifics: Contract: Fixed-Term For 6 Months Hours: 15 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Mar 28, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Stockport are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events. Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company maternity, paternity and adoption leave after 26 weeks. Long service rewards. Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme. Job Specifics: Contract: Fixed-Term For 6 Months Hours: 15 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
National Account Manager - Retail 60-65k plus car allowance - home-based contract People led business. Progressive FMCG manufacturer Recognised brands Home-based commercial contract Impressive staff retention National Account Manager Great opportunity for a National Account Manager who is looking for development and mentoring, working in an established team where people, innovation and quality are their key priorities. This role supports a strategic Retail account and helps drives commercial growth. This business has grown significantly over the last 12 months, and you would be joining a food business where you can see the next move in your commercial career. The Business Food business with a strong presence in the FMCG sector. Recognition by the Retailers as a quality led business. Significant growth and business plans for the next 12 months and plus. Impressive staff retention. Evident, tangible people centric organisation. Fast paced FMCG business with recognised, impressive brands. A wide portfolio of products. Dynamic business that is shaping itself as a major player within own label manufacture. The Role Management of key Retailer account reporting into the Head of Sales. Supporting the P&L of a strategic account. Forecasting and interpreting data to drive the accounts. Being that key contact for the customer. Working cross functionally to help drive commercial projects. Your background needs to cover: Account management and strong commercial acumen with experience of the major UK retailers (Sainsbury's or Tesco or Asda or Morrisons or Waitrose or M&S) Understanding how the FMCG manufacturer relationship with the retailer including JBP's and category management etc. Commercially and financially astute. Ambitious and hungry. Ability to work as part of a team internally and externally. Numerically adept. Accurate with strong attention to detail. As mentioned above, this business takes people management seriously and it's a core strength for them. If you are earlier in your career and keen to be developed but not quite ticked all the above boxes, still get in touch. Equally, the fact this is a home-based role and a good location for a more experienced individual looking for a progressive, modern and flexible business, this would be an ideal next step. We are looking to arrange interviews with the client in early April so don't delay.
Mar 28, 2024
Full time
National Account Manager - Retail 60-65k plus car allowance - home-based contract People led business. Progressive FMCG manufacturer Recognised brands Home-based commercial contract Impressive staff retention National Account Manager Great opportunity for a National Account Manager who is looking for development and mentoring, working in an established team where people, innovation and quality are their key priorities. This role supports a strategic Retail account and helps drives commercial growth. This business has grown significantly over the last 12 months, and you would be joining a food business where you can see the next move in your commercial career. The Business Food business with a strong presence in the FMCG sector. Recognition by the Retailers as a quality led business. Significant growth and business plans for the next 12 months and plus. Impressive staff retention. Evident, tangible people centric organisation. Fast paced FMCG business with recognised, impressive brands. A wide portfolio of products. Dynamic business that is shaping itself as a major player within own label manufacture. The Role Management of key Retailer account reporting into the Head of Sales. Supporting the P&L of a strategic account. Forecasting and interpreting data to drive the accounts. Being that key contact for the customer. Working cross functionally to help drive commercial projects. Your background needs to cover: Account management and strong commercial acumen with experience of the major UK retailers (Sainsbury's or Tesco or Asda or Morrisons or Waitrose or M&S) Understanding how the FMCG manufacturer relationship with the retailer including JBP's and category management etc. Commercially and financially astute. Ambitious and hungry. Ability to work as part of a team internally and externally. Numerically adept. Accurate with strong attention to detail. As mentioned above, this business takes people management seriously and it's a core strength for them. If you are earlier in your career and keen to be developed but not quite ticked all the above boxes, still get in touch. Equally, the fact this is a home-based role and a good location for a more experienced individual looking for a progressive, modern and flexible business, this would be an ideal next step. We are looking to arrange interviews with the client in early April so don't delay.
Regulatory Conduct Advisory Manager Edinburgh (Hybrid) 6 Mth FTC £43k - £65k An incredible opportunity to join a well renowned Financial Services company as a Regulatory Conduct Advisory Manager. The role will be supporting first line conduct advice across both lending and savings. A key part of this role will be engaging with senior stakeholders, respectfully challenging and influencing decision making. You should bring: Significant experience within a similar role within retail banking experience or good knowledge of retail banking products Financial Services experience is essential. Must be able to challenge stakeholders when required and justify reasoning Knowledge of data protection regulation would be advantageous Must be able to work autonomously Must have experience of CONC, BCOBS, SYSC, DISP
Mar 28, 2024
Regulatory Conduct Advisory Manager Edinburgh (Hybrid) 6 Mth FTC £43k - £65k An incredible opportunity to join a well renowned Financial Services company as a Regulatory Conduct Advisory Manager. The role will be supporting first line conduct advice across both lending and savings. A key part of this role will be engaging with senior stakeholders, respectfully challenging and influencing decision making. You should bring: Significant experience within a similar role within retail banking experience or good knowledge of retail banking products Financial Services experience is essential. Must be able to challenge stakeholders when required and justify reasoning Knowledge of data protection regulation would be advantageous Must be able to work autonomously Must have experience of CONC, BCOBS, SYSC, DISP
About The Role £30,000 basic + uncapped commission OTE £40,000/£45,000 Hours: 40 hours per week. Monday-Friday office hours. No weekends. Our highly successful Motor Dealer Team is looking to expand. With an uncapped commission scheme and generous basic salary many of our advisors earn over £40k per year! Our Dealer Relationship Managers will be responsible for working closely with reputable car dealers nationwide and introducing them to the benefits of partnering up with CarFinance247 by using our platforms to sell more cars and offer their customers access to motor finance that is hassle free for the dealership. With over 50,000 customers monthly searching our website for their dream car we can ensure dealerships who advertise with us can boost their profile and sale of stock. You will be responsible for a given regional area and work in partnership with a field based Regional Account Manager. Your role will be to book appointments with new dealers, introduce CF247 to them via telephone and arrange for your field based partner to see them face to face and sign them up. You will then ensure that the dealer remains active through account managing them, building trust and ensuring CF247 are front of mind as a finance provider in their business. Key Responsibilities for the Dealer Relationship Manager: Calling inactive or dealerships that have not worked with us before to introduce the benefits of working with CF247 Onboarding dealers to CarFinance 247 platforms for both car search and finance Manage and grow your regions, whilst developing a great relationship with a portfolio of motor dealers Work closely with your Regional Account Manager in the field to generate sales appointments and grow the number of active dealers in your territory Work with existing dealers ensuring that CF247 remain front of mind when referring customers for finance Meeting agreed targets & KPI's Working to and adhering to compliance standards Confidently explain the process and benefits of advertising and introducing with us Have strong sales and customer service skills for both winning and maintaining business Be well organised and have an eye for detail. Exude confidence, enthusiasm and energy. Be a fantastic advocate for our brand. About You Previous experience within a similar account or relationship manager role with B2B Demonstrate outstanding sales performance and customer service in a previous role(s). Passionate about providing excellent service with the ability to build relationships easily Experience of working in a fast paced environment whilst paying attention to detail Hard working, determined and resilient. Strong organisational skills and ability to prioritise workload effectively. Extremely self-motivated, enthusiastic and driven by targets and KPI's A friendly and positive approach to objection handling ability to understand and promptly respond to dealers needs. About Us Benefits: Uncapped commission Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly station Free Barista bar serving teas and coffees Excellent career progression About Us At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK's fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
Mar 28, 2024
Full time
About The Role £30,000 basic + uncapped commission OTE £40,000/£45,000 Hours: 40 hours per week. Monday-Friday office hours. No weekends. Our highly successful Motor Dealer Team is looking to expand. With an uncapped commission scheme and generous basic salary many of our advisors earn over £40k per year! Our Dealer Relationship Managers will be responsible for working closely with reputable car dealers nationwide and introducing them to the benefits of partnering up with CarFinance247 by using our platforms to sell more cars and offer their customers access to motor finance that is hassle free for the dealership. With over 50,000 customers monthly searching our website for their dream car we can ensure dealerships who advertise with us can boost their profile and sale of stock. You will be responsible for a given regional area and work in partnership with a field based Regional Account Manager. Your role will be to book appointments with new dealers, introduce CF247 to them via telephone and arrange for your field based partner to see them face to face and sign them up. You will then ensure that the dealer remains active through account managing them, building trust and ensuring CF247 are front of mind as a finance provider in their business. Key Responsibilities for the Dealer Relationship Manager: Calling inactive or dealerships that have not worked with us before to introduce the benefits of working with CF247 Onboarding dealers to CarFinance 247 platforms for both car search and finance Manage and grow your regions, whilst developing a great relationship with a portfolio of motor dealers Work closely with your Regional Account Manager in the field to generate sales appointments and grow the number of active dealers in your territory Work with existing dealers ensuring that CF247 remain front of mind when referring customers for finance Meeting agreed targets & KPI's Working to and adhering to compliance standards Confidently explain the process and benefits of advertising and introducing with us Have strong sales and customer service skills for both winning and maintaining business Be well organised and have an eye for detail. Exude confidence, enthusiasm and energy. Be a fantastic advocate for our brand. About You Previous experience within a similar account or relationship manager role with B2B Demonstrate outstanding sales performance and customer service in a previous role(s). Passionate about providing excellent service with the ability to build relationships easily Experience of working in a fast paced environment whilst paying attention to detail Hard working, determined and resilient. Strong organisational skills and ability to prioritise workload effectively. Extremely self-motivated, enthusiastic and driven by targets and KPI's A friendly and positive approach to objection handling ability to understand and promptly respond to dealers needs. About Us Benefits: Uncapped commission Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly station Free Barista bar serving teas and coffees Excellent career progression About Us At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK's fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
Location Farnham Store, Sainsbury's Supermarkets Ltd 16 South Street, Farnham, GU9 7RP Hours Full-time Contract-Type Permanent Salary From £28,000 Areas of business Argos Retail Closing date 2024/04/:59:00 Job ID 228832 Job Description Just think what you could achieve with the support of your own management team. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. Supported by your management team, you'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Financial Services Requirement Within Argos stores (including those inside a Sainsbury's), customers have the option to purchase Argos Financial Services from us such as stores cards or product insurance. As such, this role is subject to terms and conditions as set by our financial regulators (the FCA) and any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.
Mar 28, 2024
Full time
Location Farnham Store, Sainsbury's Supermarkets Ltd 16 South Street, Farnham, GU9 7RP Hours Full-time Contract-Type Permanent Salary From £28,000 Areas of business Argos Retail Closing date 2024/04/:59:00 Job ID 228832 Job Description Just think what you could achieve with the support of your own management team. Experiences that customers love in an ever-changing retail environment. You'll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos. What you'll be doing You'll create and lead a high-performing team and act as a true role model by seeing everything from the customer's point of view. In that way, you'll inspire, motivate and empower everybody around you. Your focus on the business itself will be just as strong. Supported by your management team, you'll have total accountability for the store - driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be. Who you are A natural coach and communicator, you'll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly. Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you'll look ahead to make sure you have the all the resources you need. Every day, you'll use your commercial acumen and creative approach to change. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Financial Services Requirement Within Argos stores (including those inside a Sainsbury's), customers have the option to purchase Argos Financial Services from us such as stores cards or product insurance. As such, this role is subject to terms and conditions as set by our financial regulators (the FCA) and any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.
I am recruiting for an innovative agency nestled in the heart of the Thames Valley, renowned for crafting cutting-edge retail solutions that seamlessly blend insight, creativity, and technical prowess. From entire flagship stores to bespoke executions, their team of thought leaders provide end-to-end design, production, installation, and fulfilment services, catering to some of the world's leading brands and executing truly groundbreaking campaigns. In light of an internal promotion, they are seeking a skilled Account Manager / Adminstrator to play a pivotal role in ensuring the smooth handling of client projects. This position involves providing comprehensive support to Account Management through effective administration and project organisation, contributing significantly to their commitment to delivering quality-focused customer service. Key Responsibilities: Support multiple accounts, fostering positive relationships with all clients. Manage the end-to-end process of Purchase Orders and invoices. Oversee project administration and critical path analysis/timeline management. Facilitate communication and project management across internal departments. Contribute to the tender process and assist in brief writing. Generate client reports and actively participate in client meetings. Effectively manage meeting action points. Develop and nurture relationships with new clients while maintaining existing client connections. Salary - £25K-£27K If you're detail-oriented with a passion for precision and delivery ready to be part of a dynamic team, driving innovation and delivering exceptional solutions to renowned brands, please get in touch with (url removed)
Mar 28, 2024
Full time
I am recruiting for an innovative agency nestled in the heart of the Thames Valley, renowned for crafting cutting-edge retail solutions that seamlessly blend insight, creativity, and technical prowess. From entire flagship stores to bespoke executions, their team of thought leaders provide end-to-end design, production, installation, and fulfilment services, catering to some of the world's leading brands and executing truly groundbreaking campaigns. In light of an internal promotion, they are seeking a skilled Account Manager / Adminstrator to play a pivotal role in ensuring the smooth handling of client projects. This position involves providing comprehensive support to Account Management through effective administration and project organisation, contributing significantly to their commitment to delivering quality-focused customer service. Key Responsibilities: Support multiple accounts, fostering positive relationships with all clients. Manage the end-to-end process of Purchase Orders and invoices. Oversee project administration and critical path analysis/timeline management. Facilitate communication and project management across internal departments. Contribute to the tender process and assist in brief writing. Generate client reports and actively participate in client meetings. Effectively manage meeting action points. Develop and nurture relationships with new clients while maintaining existing client connections. Salary - £25K-£27K If you're detail-oriented with a passion for precision and delivery ready to be part of a dynamic team, driving innovation and delivering exceptional solutions to renowned brands, please get in touch with (url removed)
Description About this role Job Purpose/Background: In your role, you will be a Client Lead and senior member of the UK DC Sales team with a focus on DC schemes, DC Master Trust, Insurance & Platform clients. The Team provides investment solutions to Pension Schemes, Insurers, Platforms and Distributors who use BlackRock within their DC Investment propositions. You will lead relationships with key clients of the firm, in driving new business and maintaining existing business, across Multi Asset, alternatives, active, index and bespoke investment solutions. You will also be jointly responsible for designing and executing the strategy for this exciting business area. You will also work closely with the other UK Sales teams to deliver investments for different types of financial intermediaries (DC Schemes , Asset Managers, Wealth Managers, IFA's and Execution Only/Discretionary Platforms), with the help of the client service management team. You will be working within a team environment with multiple sales professionals, service teams, product strategists, portfolio managers, and researchers across multiple offices. Key Responsibilities: Manage existing allocated client list and also seek out mandates and opportunities from new clients. Drive and execute the UK DC strategy and innovation within the UK DC and retirement market. Build and develop your own relationships & networks with clients and internal teams, including marketing, sales and operational departments. Lead strategic sales/account planning and development alongside other UK Sales teams. Develop technical knowledge of clients' proposition to assist in suggesting mandate opportunities, new propositions and solutions. Understand regulatory changes and keep abreast of market trends. Engage with internal teams such as the other UK Sales teams, SCBD, Consultant Relations, BlackRock Risk Solutions, Transitions Management, EII, Cash, Financial Institutions and International sales teams to deliver 'One BlackRock' to clients and consultants. Development Value: Our clients distribute BlackRock product across multiple channels, including DC, Retail Advised and Direct to Consumer and have a significant focus on retirement. As such this role will deliver substantial value by offering; Exposure to a wide range of clients , both established market players and new entrants. Participation at the cutting edge of one of the fasting growing investment sectors in the UK market. Interaction with BlackRock's portfolio management teams in fundamental, scientific/model-based and index strategies. Opportunity to build very broad product knowledge across multiple product ranges and vehicles. Working with teams from across BlackRock to deliver bespoke solutions to some of the firms largest clients. Access to EMEA training and development days for sales teams - learning about new products and investment ideas. Opportunity to work in a focus area for the firm. Knowledge/Experience: Given the broad distribution channels we do not expect applicants to have all the following attributes, however, one or more would certainly be advantageous; Experience working with insurance companies and financial intermediaries Good knowledge of the client landscape in the UK DC & Wealth (Advised and Direct to Consumer) marketplace, in particular life companies and platforms. Good knowledge of the UK DC marketplace from both an investment and operational perspective - global DC experience will be a plus. Good understanding of investments, pooled funds and sub-advisory mandates. Experience in sales or sales support, working directly with clients. Skills/Qualifications: Ability to build relationships and influence people at all levels and functions; can work through difficult problems and in conflict situations The successful candidate will need to have strong analytical capabilities, excellent interpersonal skills, and an ability to drive both strategic vision and program execution Proven track record with successfully managing multiple work streams within rapid timelines Skilled at developing and translating strategic concepts/discussions into PowerPoint Able to present and layout clear analysis alongside concise recommendations Excellent analytical skills and ability to use hypothesis-based problem solving to answer key business questions Competencies: Proactive self-starter Highly organised and self-motivated Extremely strong team player Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Mar 28, 2024
Full time
Description About this role Job Purpose/Background: In your role, you will be a Client Lead and senior member of the UK DC Sales team with a focus on DC schemes, DC Master Trust, Insurance & Platform clients. The Team provides investment solutions to Pension Schemes, Insurers, Platforms and Distributors who use BlackRock within their DC Investment propositions. You will lead relationships with key clients of the firm, in driving new business and maintaining existing business, across Multi Asset, alternatives, active, index and bespoke investment solutions. You will also be jointly responsible for designing and executing the strategy for this exciting business area. You will also work closely with the other UK Sales teams to deliver investments for different types of financial intermediaries (DC Schemes , Asset Managers, Wealth Managers, IFA's and Execution Only/Discretionary Platforms), with the help of the client service management team. You will be working within a team environment with multiple sales professionals, service teams, product strategists, portfolio managers, and researchers across multiple offices. Key Responsibilities: Manage existing allocated client list and also seek out mandates and opportunities from new clients. Drive and execute the UK DC strategy and innovation within the UK DC and retirement market. Build and develop your own relationships & networks with clients and internal teams, including marketing, sales and operational departments. Lead strategic sales/account planning and development alongside other UK Sales teams. Develop technical knowledge of clients' proposition to assist in suggesting mandate opportunities, new propositions and solutions. Understand regulatory changes and keep abreast of market trends. Engage with internal teams such as the other UK Sales teams, SCBD, Consultant Relations, BlackRock Risk Solutions, Transitions Management, EII, Cash, Financial Institutions and International sales teams to deliver 'One BlackRock' to clients and consultants. Development Value: Our clients distribute BlackRock product across multiple channels, including DC, Retail Advised and Direct to Consumer and have a significant focus on retirement. As such this role will deliver substantial value by offering; Exposure to a wide range of clients , both established market players and new entrants. Participation at the cutting edge of one of the fasting growing investment sectors in the UK market. Interaction with BlackRock's portfolio management teams in fundamental, scientific/model-based and index strategies. Opportunity to build very broad product knowledge across multiple product ranges and vehicles. Working with teams from across BlackRock to deliver bespoke solutions to some of the firms largest clients. Access to EMEA training and development days for sales teams - learning about new products and investment ideas. Opportunity to work in a focus area for the firm. Knowledge/Experience: Given the broad distribution channels we do not expect applicants to have all the following attributes, however, one or more would certainly be advantageous; Experience working with insurance companies and financial intermediaries Good knowledge of the client landscape in the UK DC & Wealth (Advised and Direct to Consumer) marketplace, in particular life companies and platforms. Good knowledge of the UK DC marketplace from both an investment and operational perspective - global DC experience will be a plus. Good understanding of investments, pooled funds and sub-advisory mandates. Experience in sales or sales support, working directly with clients. Skills/Qualifications: Ability to build relationships and influence people at all levels and functions; can work through difficult problems and in conflict situations The successful candidate will need to have strong analytical capabilities, excellent interpersonal skills, and an ability to drive both strategic vision and program execution Proven track record with successfully managing multiple work streams within rapid timelines Skilled at developing and translating strategic concepts/discussions into PowerPoint Able to present and layout clear analysis alongside concise recommendations Excellent analytical skills and ability to use hypothesis-based problem solving to answer key business questions Competencies: Proactive self-starter Highly organised and self-motivated Extremely strong team player Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Haywards Heath are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: 2 Permanent roles available Hours: 1x 12 and 1x 6 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Mar 28, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Haywards Heath are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: 2 Permanent roles available Hours: 1x 12 and 1x 6 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Noble Foods is an award winning family business and leading UK supplier of fresh food brands and the market leaders in the UK for egg products. Each week, Noble Foods individually grades, pack and delivers over 60 million British Lion eggs for customers across the UK. The company has been recognised globally by the Business Benchmark on Farm Animal Welfare (BBFAW) for its stringent animal welfare practices. Noble Foods brands include: the happy egg company, Big & Fresh, Heritage Breeds, and Purely Organic. About the role: Reporting to the Head of Technical, you will be responsible for the day to day running of the egg boiling site technical functions including retailer relationships, site standards, food safety and quality manual and managing the quality team. Key Accountabilities for Technical Manager Lead the main external audits on site Organise the QA operatives to ensure that all planned duties, checks, and tests are conducted on time Keep the Quality Manual for the business up to date High-Care controls including food safety risk assessments, segregation, improvement plans and product / process validation Investigate customer complaints and respond Ensure customer specific specifications are maintained, including QAS s. Monitor hygiene standards and action where required. Monitor microbiological sampling results and report / action where required, including trending. (lab contact). Liaise with the site Pest Control Management contractor, including reviews. Ensure the site internal audit system is maintained. Assist with the training of the Quality Team. HACCP/VACCP/TACCP team leader. Own Listeria management plan and controls. Conduct performance / disciplinary counselling where appropriate. About you: Encourages a working Together approach with and between teams, consistently. Proactively brings managers together to work cross functionally. Self-motivated and takes Ownership for their self-development and supports the development of their team. Is Courageous and considers all options to make the right decision even when the consequences are hard. Continually takes Action to improve themselves and the business. Works with integrity and Respect and adapts their style to build strong and effective and trust-based stakeholder relationships. Is conscientious and willing to go the extra mile, passionate about our business, our products and the market and strives for Excellence with a desire for continuous improvement. Requirements Minimum of 5 years in a quality / technical role within a manufacturing or packaging environment Chilled High Care experience Well-developed coaching and influencing skills Strong analytical ability Problem-solving aptitude Experience of Retailer/Industry audits HACCP Level 3 Qualification minimum Hygiene Level 3 Qualification minimum Benefits Competitive basic salary with Enhanced sick pay 25 days holiday + bank holidays. Extra day off for life events or birthdays. Life insurance, access to a wellness program and AXA Virtual GP. Discounts on mobile phone contracts, gym memberships and more with PerkBox. Pension. Interested? If you wish to apply for this Technical Manager role, please click on the apply button with a copy of your up-to-date CV. Not right for you? We have a vast portfolio of clients who are always looking for new talented and passionate individuals to join their teams. Let us know what you are looking for and we can help match you with your next career move.
Mar 28, 2024
Full time
Noble Foods is an award winning family business and leading UK supplier of fresh food brands and the market leaders in the UK for egg products. Each week, Noble Foods individually grades, pack and delivers over 60 million British Lion eggs for customers across the UK. The company has been recognised globally by the Business Benchmark on Farm Animal Welfare (BBFAW) for its stringent animal welfare practices. Noble Foods brands include: the happy egg company, Big & Fresh, Heritage Breeds, and Purely Organic. About the role: Reporting to the Head of Technical, you will be responsible for the day to day running of the egg boiling site technical functions including retailer relationships, site standards, food safety and quality manual and managing the quality team. Key Accountabilities for Technical Manager Lead the main external audits on site Organise the QA operatives to ensure that all planned duties, checks, and tests are conducted on time Keep the Quality Manual for the business up to date High-Care controls including food safety risk assessments, segregation, improvement plans and product / process validation Investigate customer complaints and respond Ensure customer specific specifications are maintained, including QAS s. Monitor hygiene standards and action where required. Monitor microbiological sampling results and report / action where required, including trending. (lab contact). Liaise with the site Pest Control Management contractor, including reviews. Ensure the site internal audit system is maintained. Assist with the training of the Quality Team. HACCP/VACCP/TACCP team leader. Own Listeria management plan and controls. Conduct performance / disciplinary counselling where appropriate. About you: Encourages a working Together approach with and between teams, consistently. Proactively brings managers together to work cross functionally. Self-motivated and takes Ownership for their self-development and supports the development of their team. Is Courageous and considers all options to make the right decision even when the consequences are hard. Continually takes Action to improve themselves and the business. Works with integrity and Respect and adapts their style to build strong and effective and trust-based stakeholder relationships. Is conscientious and willing to go the extra mile, passionate about our business, our products and the market and strives for Excellence with a desire for continuous improvement. Requirements Minimum of 5 years in a quality / technical role within a manufacturing or packaging environment Chilled High Care experience Well-developed coaching and influencing skills Strong analytical ability Problem-solving aptitude Experience of Retailer/Industry audits HACCP Level 3 Qualification minimum Hygiene Level 3 Qualification minimum Benefits Competitive basic salary with Enhanced sick pay 25 days holiday + bank holidays. Extra day off for life events or birthdays. Life insurance, access to a wellness program and AXA Virtual GP. Discounts on mobile phone contracts, gym memberships and more with PerkBox. Pension. Interested? If you wish to apply for this Technical Manager role, please click on the apply button with a copy of your up-to-date CV. Not right for you? We have a vast portfolio of clients who are always looking for new talented and passionate individuals to join their teams. Let us know what you are looking for and we can help match you with your next career move.