BRITISH RED CROSS-11
Newport, Isle of Wight
Dec 07, 2021
Full time
Location: Newport Hours: Full-time - 35 hours per week (flexibility required Monday to Friday) Contract type: Fixed-term to 31st March 2023 Salary: £16,217 per annum pro rata Lleoliad: Casnewydd Oriau: Amser llawn 35 awr yr wythnos (rhaid cael hyblygrwydd o ddydd Llun i ddydd Gwener) Math o gontract: Cyfnod penodol hyd at 31 Mawrth 2023 Cyflog: £16,217 y flwyddyn pro rata Could you be the first point of contact for our Mobility Aids Service and make a difference to people's lives? We have an opportunity for a Service Assistant to join our Mobility Aids Service (MAS) based in Newport. This is a fantastic opportunity for an enthusiastic, compassionate, people-focussed individual to play an important role in helping people to maintain their independence. The role of Service Assistant is to provide administrative and operational support to the Mobility Aids Service. The service loans a range of standard wheelchairs and other items to people who need them. As a Service Assistant, you will work alongside our existing volunteers and staff to provide outstanding customer service when interacting with service users in person, on the phone, and online. You will also carry out a range of administrative duties. Fyddech chi'n gallu bod yn bwynt cyswllt cyntaf ar gyfer ein Gwasanaeth Cymhorthion Symud a gwneud gwahaniaeth i fywydau pobl? Mae gennym gyfle i Gynorthwyydd Gwasanaeth ymuno â'n Gwasanaeth Cymhorthion Symud yng Nghasnewydd. Mae hwn yn gyfle gwych i unigolyn brwdfrydig, tosturiol ac sy'n canolbwyntio ar bobl chwarae rhan bwysig drwy helpu pobl i gynnal eu hannibyniaeth. Rôl y Cynorthwyydd Gwasanaeth yw darparu cefnogaeth weinyddol a gweithredol i'r Gwasanaeth Cymhorthion Symud. Mae'r gwasanaeth yn rhoi benthyg amrywiaeth o gadeiriau olwyn safonol ac eitemau eraill i bobl sydd eu hangen. Fel Cynorthwyydd Gwasanaeth, byddwch yn gweithio ochr yn ochr â'n gwirfoddolwyr a'n staff presennol i ddarparu gwasanaeth rhagorol i gwsmeriaid wrth ryngweithio â defnyddwyr gwasanaeth wyneb yn wyneb, dros y ffôn ac ar-lein. Byddwch hefyd yn cyflawni amrywiaeth o ddyletswyddau gweinyddol. We use kindness to help those in crisis... The British Red Cross Mobility Aids Service are committed to ensuring that during a period of personal crisis everyone has access to the equipment they need, whoever and wherever they are. We offer loans of wheelchairs and other mobility items, as well as training on how to properly use them. As such, we give people the ability to continue living independently without the need for outside help, whilst also easing people's transition to living at home again following a hospital stay. In part of the territory, we have relationships with health commissioners to provide equipment that allows people to maintain their independence whilst living with a health condition. Rydym yn defnyddio caredigrwydd i helpu'r rheini sydd mewn argyfwng... Mae Gwasanaeth Cymhorthion Symud y Groes Goch Brydeinig wedi ymrwymo i sicrhau bod pawb yn gallu cael gafael ar yr offer sydd ei angen arnynt yn ystod cyfnod o argyfwng personol, pwy bynnag ydynt a ble bynnag maen nhw. Rydym yn cynnig benthyg cadeiriau olwyn ac eitemau symudedd eraill, yn ogystal â hyfforddiant ar sut i'w defnyddio'n briodol. O'r herwydd, rydym yn galluogi pobl i barhau i fyw'n annibynnol heb yr angen am gymorth allanol, gan hwyluso'r broses o drosglwyddo pobl i fyw gartref eto ar ôl bod yn yr ysbyty. Fel rhan o'r diriogaeth, mae gennym berthynas â chomisiynwyr iechyd i ddarparu offer sy'n caniatáu i bobl gynnal eu hannibyniaeth tra'n byw gyda chyflwr iechyd. Diversity is something we celebrate... At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Mae amrywiaeth yn rhywbeth rydyn ni'n ei ddathlu... Yn y Groes Goch Brydeinig, rydym yn chwilio am y bobl orau i'n helpu ni i ddarparu cymorth i filiynau o bobl yn y DU y mae argyfwng wedi effeithio arnynt. Rydym am i'n tîm adlewyrchu amrywiaeth y cymunedau rydym yn eu gwasanaethu, gan roi cyfleoedd cyfartal i bawb heb ystyried hil, crefydd, rhyw, cyfeiriadedd rhywiol, hunaniaeth o ran rhywedd, oedran nac anabledd. This role might be for you if... You're computer confident, you know your way around Microsoft Office and have the ability to learn and work with an online stock management system. You're a 'people person', you've got good teamwork, communication and customer service skills, and you're confident dealing with queries from customers, hospitals and referring agencies in a positive and professional manner. You're cool, calm, and collected. You are organised, can prioritise tasks and manage your workload under pressure, as well as being comfortable with handling financial transactions. Driving Licence is desirable. Please view the role profile for more information about this vacancy. Gallai'r rôl hon fod yn ddelfrydol i chi os oes gennych chi'r profiadau/sgiliau canlynol... Gallwch ddefnyddio cyfrifiaduron yn hyderus, gallwch ddefnyddio Microsoft Office ac rydych yn gallu dysgu a gweithio gyda system rheoli stoc ar-lein. Rydych chi'n 'berson pobl', mae gennych chi sgiliau gwaith tîm, cyfathrebu a gwasanaeth i gwsmeriaid da, ac rydych chi'n hyderus wrth ddelio ag ymholiadau gan gwsmeriaid, ysbytai ac asiantaethau atgyfeirio mewn ffordd gadarnhaol a phroffesiynol. Rydych chi'n ddigynnwrf, yn ddigyffro ac yn gallu cadw'ch pen. Rydych chi'n drefnus, yn gallu blaenoriaethu tasgau a rheoli eich llwyth gwaith o dan bwysau, ac rydych chi'n gyfforddus wrth ddelio â thrafodion ariannol. Mae Trwydded Yrru yn ddymunol. Edrychwch ar broffil y rôl i gael rhagor o wybodaeth am y swydd wag hon. The closing date for applications is 23.59 on Thursday 2nd December 2021, with interviews to follow during week commencing Monday 6th December For support in filling out your application please refer to 'Additional Information' attached. If you have lived overseas for 6 months or more in the last 5 years, you will be required to obtain the overseas clearance from the relevant country (or countries) accompanied with an official translation (if not in English), should you be successful in securing the role. Should you have any questions on this role please email us at ,quoting vacancy ID 3740 Y dyddiad cau ar gyfer cyflwyno ceisiadau yw 23:59, ddydd Iau 1 Rhagfyr 2021. Bydd y cyfweliadau yn cael eu cynnal yn ystod yr wythnos sy'n dechrau ddydd Llun 6ed Rhagfyr I gael cymorth i lenwi'ch cais, cyfeiriwch at 'Rhagor o Wybodaeth' sydd wedi'i atodi. Os ydych chi wedi byw dramor am 6 mis neu fwy yn ystod y 5 mlynedd diwethaf, bydd gofyn i chi gael caniatâd tramor gan y wlad berthnasol (neu'r gwledydd perthnasol) ynghyd â chyfieithiad swyddogol (os nad yw'n Saesneg), os byddwch yn llwyddo i sicrhau'r rôl. Os oes gennych unrhyw gwestiynau am y rôl hon, anfonwch e-bost atom yn , gan nodi ID y swydd wag 3740 We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays) - pro rata for fixed-term roles Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy Genuine investment in your training and personal development Rydyn ni'n cynnig amrywiaeth eang o fuddion i staff, gan gynnwys: 36 diwrnod o wyliau (gan gynnwys Gwyliau Banc) - pro rata ar gyfer swyddi tymor penodol Y dewis i brynu 5 diwrnod ychwanegol o wyliau blynyddol Hyd at 6% o bensiwn cyfrannol Polisi gweithio'n hyblyg Buddsoddiad gwirioneddol yn eich hyfforddiant a'ch datblygiad personol A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. Diversity is something we celebrate, and we want you to be able to be yourself at work and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated, and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Gair amdanom ni... ..... click apply for full job details