HR & Talent Resourcing Manager Brixton - London Full-time, Permanent Salary up to £35,000 per annum + Benefits. What s on offer? 33 Days Holiday Company Pension Discounted Gym Membership Employee Assistance Programme Life Assurance On-site Parking Private Medical Insurance EAP Retailer Discount Our client is an international multi-service provider, offering services solutions to multiple sectors of business. They are a leader in most of the 28 countries in which we operate, employing 50,000 professionals worldwide. They have a fantastic opportunity for a committed and motivated HR & Talent Resourcing Manager to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! The successful candidate will possess natural customer service abilities, with a person centric focus and a can do attitude! Role responsibilities and summary To ensure that the company s vision, values and policies and procedures are adhered to at all times Managing both blue collar and white-collar recruitment administration from end to end Managing initial screening and providing recommended short lists to hiring managers Administration of the Recruitment Inbox for speculative enquiries / applications Collating and tracking of agency hours and reasons for agency usage across the region. Providing reports to the RD and HRBP. Logging, Updating and distribution on Vacancy tracker to senior HR team on a weekly basis. Effective utilisation of job boards, job centres, social media and head hunting via local attraction channels for Monthly and Weekly roles. Screening CV s for monthly roles and making sure relevant sites and Recruiting managers have effective candidate management processes in place. Understanding blue collar recruitment trends and continually recommending new ways to attract talent. Attending networking events, job centres, recruitment fairs, liaise with local colleges / universities for seasonal recruitment. Measuring ROI of resourcing methods and using insight to make informed recommendations around job board investment. Building effective relationships with job boards contacts and agencies. Maintain and update Resourcing PSL, ensuring communication with other regions on preferred usage / performance / rates. Raise Purchase orders to ensure smooth payment to agencies for invoices that need cost distribution to more than one site. Reporting on and monitoring number of roles filled, time to offer candidates and devise recommendations on how to reduce this. To complete contracts of employment and issue within the SLA timescales on Docusign. Ensure RTR s and CRF s are completed correctly by the hiring managers and sent with the new starter documentation to the HR Officer for processing onto the payroll system. Send testing links for required positions and assess results, liaise with hiring managers on areas of concern. Also work with hiring managers on devising new tests as required. Logging Training such as mandatory, ACAS plus other training as required. Working closely with the local management teams and Regional HRBP to combine successful attraction strategies, with established processes to create the most effective end to end recruitment operation. Coaching recruiting managers on effective induction and on-boarding and making sure the probation period is managed in line with procedure. Act as the Regional Engagement co-ordinator. Support with development, implementation and tracking of regional engagement plans, recognition schemes, newsletter and any other tools. Support with any other adhoc projects in support of the Resourcing and People Agenda. Assist managers understand HR policies and procedures. Keeping up with employment legislation and helping to ensure the company stays compliant at all times. May provide first line advise, admin or note taking support to managers ensuring correct documentation is recorded. Escalate any concerns to HRBP s / RD s or GM s as applicable. Liaising between service providers and hirers with employees on Apprenticeships, including set up. Managing all first line employee relation queries to Plants, escalating complex queries to HR Business partner. Providing support to the HR Business partner on right sizing, redundancy and transformation projects. Supporting the region with resource planning for peak seasons and the development of seasonal recruitment strategy. Monitoring absence management trends and providing support to managers on absence management. Advising managers on all HR policies and best practice. Inputting new starters on the payroll system and notifying relevant stakeholder of details and requirements. Request references for new employees and communicate to managers. What will make you stand out? Good working knowledge of the Company s policies, procedures, systems and methods of working. An excellent communicator who is able to communicate effectively and professionally with people at all levels. Ability to show empathy, make clear decisions and is able to influence the right outcomes when required. Demonstrate strong interpersonal, administration, planning and organisational skills. Experience of working in a confidential environment and can champion good practice. Good working knowledge of IT systems including payroll, HR, and MS office packages (Word, Excel, PowerPoint etc). Level 3 CIPD What's on offer? 33 Days Holiday Company Pension Discounted Gym Membership Employee Assistance Programme Life Assurance On-site Parking Private Medical Insurance EAP Retailer Discount Please forward your current CV in the first instance to apply.
Mar 27, 2024
Full time
HR & Talent Resourcing Manager Brixton - London Full-time, Permanent Salary up to £35,000 per annum + Benefits. What s on offer? 33 Days Holiday Company Pension Discounted Gym Membership Employee Assistance Programme Life Assurance On-site Parking Private Medical Insurance EAP Retailer Discount Our client is an international multi-service provider, offering services solutions to multiple sectors of business. They are a leader in most of the 28 countries in which we operate, employing 50,000 professionals worldwide. They have a fantastic opportunity for a committed and motivated HR & Talent Resourcing Manager to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! The successful candidate will possess natural customer service abilities, with a person centric focus and a can do attitude! Role responsibilities and summary To ensure that the company s vision, values and policies and procedures are adhered to at all times Managing both blue collar and white-collar recruitment administration from end to end Managing initial screening and providing recommended short lists to hiring managers Administration of the Recruitment Inbox for speculative enquiries / applications Collating and tracking of agency hours and reasons for agency usage across the region. Providing reports to the RD and HRBP. Logging, Updating and distribution on Vacancy tracker to senior HR team on a weekly basis. Effective utilisation of job boards, job centres, social media and head hunting via local attraction channels for Monthly and Weekly roles. Screening CV s for monthly roles and making sure relevant sites and Recruiting managers have effective candidate management processes in place. Understanding blue collar recruitment trends and continually recommending new ways to attract talent. Attending networking events, job centres, recruitment fairs, liaise with local colleges / universities for seasonal recruitment. Measuring ROI of resourcing methods and using insight to make informed recommendations around job board investment. Building effective relationships with job boards contacts and agencies. Maintain and update Resourcing PSL, ensuring communication with other regions on preferred usage / performance / rates. Raise Purchase orders to ensure smooth payment to agencies for invoices that need cost distribution to more than one site. Reporting on and monitoring number of roles filled, time to offer candidates and devise recommendations on how to reduce this. To complete contracts of employment and issue within the SLA timescales on Docusign. Ensure RTR s and CRF s are completed correctly by the hiring managers and sent with the new starter documentation to the HR Officer for processing onto the payroll system. Send testing links for required positions and assess results, liaise with hiring managers on areas of concern. Also work with hiring managers on devising new tests as required. Logging Training such as mandatory, ACAS plus other training as required. Working closely with the local management teams and Regional HRBP to combine successful attraction strategies, with established processes to create the most effective end to end recruitment operation. Coaching recruiting managers on effective induction and on-boarding and making sure the probation period is managed in line with procedure. Act as the Regional Engagement co-ordinator. Support with development, implementation and tracking of regional engagement plans, recognition schemes, newsletter and any other tools. Support with any other adhoc projects in support of the Resourcing and People Agenda. Assist managers understand HR policies and procedures. Keeping up with employment legislation and helping to ensure the company stays compliant at all times. May provide first line advise, admin or note taking support to managers ensuring correct documentation is recorded. Escalate any concerns to HRBP s / RD s or GM s as applicable. Liaising between service providers and hirers with employees on Apprenticeships, including set up. Managing all first line employee relation queries to Plants, escalating complex queries to HR Business partner. Providing support to the HR Business partner on right sizing, redundancy and transformation projects. Supporting the region with resource planning for peak seasons and the development of seasonal recruitment strategy. Monitoring absence management trends and providing support to managers on absence management. Advising managers on all HR policies and best practice. Inputting new starters on the payroll system and notifying relevant stakeholder of details and requirements. Request references for new employees and communicate to managers. What will make you stand out? Good working knowledge of the Company s policies, procedures, systems and methods of working. An excellent communicator who is able to communicate effectively and professionally with people at all levels. Ability to show empathy, make clear decisions and is able to influence the right outcomes when required. Demonstrate strong interpersonal, administration, planning and organisational skills. Experience of working in a confidential environment and can champion good practice. Good working knowledge of IT systems including payroll, HR, and MS office packages (Word, Excel, PowerPoint etc). Level 3 CIPD What's on offer? 33 Days Holiday Company Pension Discounted Gym Membership Employee Assistance Programme Life Assurance On-site Parking Private Medical Insurance EAP Retailer Discount Please forward your current CV in the first instance to apply.
Advanced Technical Support Engineer - Automation Your Mission: We are currently recruiting for a person to join our Advanced Technical Support team to support our Automation products. You will provide a high level of support on the Schneider Electric range of Automation products; actively promoting Schneider Electric products from all brands and providing technical and application support, as well as fault finding and commissioning assistance to all external and internal customers. Work with the sales team to identify and develop new business. Driving customer satisfaction by collaborating with other departments within Schneider to resolve challenges, and to promote product or process improvements. You will receive full product training and assistance from our staff on internal systems & processes, and the freedom to learn & express interest in other products ranges within the business. Internal Your Responsibilities: Pre-Sales Technical Support providing precise and clear detailed assistance to enable customers to select and purchase correctly and easily. Post Sales Technical advice providing detailed information to help customers to install and commission our products quickly and efficiently. Conduct methodical questioning regarding site safety and provide diagnosis and effective resolutions for application design, installation, commissioning, and breakdown issues. Propose solutions based on thorough questioning of customer needs, ensuring alignment with product capability, application, standards, legislation, and budgetary constraints. Collaborate with Product Application Engineers and Expert Level Technical Support to ensure customers receive the highest level of support across all products, regardless of complexity. Contribute to the development and administration of advanced technical training for internal staff to enhance skills and knowledge. Demonstrate excellent communication skills via telephone, email, and in-person interactions. Provide effective and timely assistance to customer issues, enter support activities into the Department Case Tracking System, and ensure excellence in data quality and efficient case management to meet SLAs. Skills and attributes: An Electrical industry relevant qualification, e.g., City and guilds or BTEC. Apprentice trained, or evidence of time served will be considered. Minimum 2 years' experience in an Electrical Engineering or technical support role Experience within the Industrial Automation sector Experience with Variable Speed Drives and Motion products. Experience with ladder logic / PLC applications/HMI's Detailed knowledge of the Schneider Electric product range or similar competitor products Computer Literate with good typing skills Well-developed interpersonal skills, written and verbal. Excellent Time Management Skills The ability to work well within a team and empower others. Ability to communicate effectively, both verbally and written in English. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Mar 27, 2024
Full time
Advanced Technical Support Engineer - Automation Your Mission: We are currently recruiting for a person to join our Advanced Technical Support team to support our Automation products. You will provide a high level of support on the Schneider Electric range of Automation products; actively promoting Schneider Electric products from all brands and providing technical and application support, as well as fault finding and commissioning assistance to all external and internal customers. Work with the sales team to identify and develop new business. Driving customer satisfaction by collaborating with other departments within Schneider to resolve challenges, and to promote product or process improvements. You will receive full product training and assistance from our staff on internal systems & processes, and the freedom to learn & express interest in other products ranges within the business. Internal Your Responsibilities: Pre-Sales Technical Support providing precise and clear detailed assistance to enable customers to select and purchase correctly and easily. Post Sales Technical advice providing detailed information to help customers to install and commission our products quickly and efficiently. Conduct methodical questioning regarding site safety and provide diagnosis and effective resolutions for application design, installation, commissioning, and breakdown issues. Propose solutions based on thorough questioning of customer needs, ensuring alignment with product capability, application, standards, legislation, and budgetary constraints. Collaborate with Product Application Engineers and Expert Level Technical Support to ensure customers receive the highest level of support across all products, regardless of complexity. Contribute to the development and administration of advanced technical training for internal staff to enhance skills and knowledge. Demonstrate excellent communication skills via telephone, email, and in-person interactions. Provide effective and timely assistance to customer issues, enter support activities into the Department Case Tracking System, and ensure excellence in data quality and efficient case management to meet SLAs. Skills and attributes: An Electrical industry relevant qualification, e.g., City and guilds or BTEC. Apprentice trained, or evidence of time served will be considered. Minimum 2 years' experience in an Electrical Engineering or technical support role Experience within the Industrial Automation sector Experience with Variable Speed Drives and Motion products. Experience with ladder logic / PLC applications/HMI's Detailed knowledge of the Schneider Electric product range or similar competitor products Computer Literate with good typing skills Well-developed interpersonal skills, written and verbal. Excellent Time Management Skills The ability to work well within a team and empower others. Ability to communicate effectively, both verbally and written in English. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Customer Experience Administrator- Homes and Community Department, Trident Group Birmingham £27,385.37 per annum 37.5 hours per week About the role Trident are recruiting to a new position within the Customer Experience Service in our Homes and Communities department. We are looking for a person with confident communication skills, both written and verbal, and a good eye for detail that can lead in the administration of an effective complaint handling and resolution service to all Trident Group customers. You will be motivated and committed to working in accordance with the organisation s Complaints Policy and Procedure, Compensation Policy and Procedure and the Housing Ombudsman s Complaint Handling Code. Effectively utilising our housing management system and resources to maintain comprehensive and accurate records will provide Key Performance Indicators and satisfaction measures to our internal and external stakeholders that will drive forward the delivery of outstanding services to our customers. Liaising with colleagues across the organisation to ensure a resolution- focussed approach is adopted that is supported by invites to weekly complaints meetings, learning and development opportunities and effective information-sharing. If you feel ready for a challenging role that will make a real difference to the services our customers receive we want to hear from you. The successful person will need to have a good working knowledge of housing legislation, regulatory requirements, Consumer Standards, Charter for Social Housing, Residents and Customer Engagement Strategies and the Housing Ombudsman s Complaint Handling Code. Key Responsibilities Include: To record and maintain accurate records for the high volume of often complex customer complaints (across multiple communication channels), that arise daily, ensuring that complaint cases are opened, information is saved to the case and response timescales are adhered to. Be a first point of contact to assist and provide expert advice on complaints handling, communicating professionally with complainants and their representatives. To collate data for Key Performance Indicator reports and monitoring which includes extracting from response letters actions taken, lessons learnt and changes to practice. Delivering accurate information to customers and reports to the business, preparing for and supporting at Complaints Meetings, Complaints Panel meetings and learning and development opportunities. Ensure that satisfaction surveys are completed when a complaint is closed and support with the reporting of Tenant Satisfaction measures monthly, quarterly and annually. The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You You will have experience of complaint handling and carrying out a range of administrative responsibilities. You will have a keen interest in social housing and be motivated to deliver an outstanding service that is person-centred, responsive and transformational. It is essential that you have good communication skills and a can do approach to working positively with our residents/customers, internal colleagues and external stakeholders. You will be able to work under your own initiative, organising your workload to meet goals and timescales and the required KPIs reporting. Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Mar 25, 2024
Full time
Customer Experience Administrator- Homes and Community Department, Trident Group Birmingham £27,385.37 per annum 37.5 hours per week About the role Trident are recruiting to a new position within the Customer Experience Service in our Homes and Communities department. We are looking for a person with confident communication skills, both written and verbal, and a good eye for detail that can lead in the administration of an effective complaint handling and resolution service to all Trident Group customers. You will be motivated and committed to working in accordance with the organisation s Complaints Policy and Procedure, Compensation Policy and Procedure and the Housing Ombudsman s Complaint Handling Code. Effectively utilising our housing management system and resources to maintain comprehensive and accurate records will provide Key Performance Indicators and satisfaction measures to our internal and external stakeholders that will drive forward the delivery of outstanding services to our customers. Liaising with colleagues across the organisation to ensure a resolution- focussed approach is adopted that is supported by invites to weekly complaints meetings, learning and development opportunities and effective information-sharing. If you feel ready for a challenging role that will make a real difference to the services our customers receive we want to hear from you. The successful person will need to have a good working knowledge of housing legislation, regulatory requirements, Consumer Standards, Charter for Social Housing, Residents and Customer Engagement Strategies and the Housing Ombudsman s Complaint Handling Code. Key Responsibilities Include: To record and maintain accurate records for the high volume of often complex customer complaints (across multiple communication channels), that arise daily, ensuring that complaint cases are opened, information is saved to the case and response timescales are adhered to. Be a first point of contact to assist and provide expert advice on complaints handling, communicating professionally with complainants and their representatives. To collate data for Key Performance Indicator reports and monitoring which includes extracting from response letters actions taken, lessons learnt and changes to practice. Delivering accurate information to customers and reports to the business, preparing for and supporting at Complaints Meetings, Complaints Panel meetings and learning and development opportunities. Ensure that satisfaction surveys are completed when a complaint is closed and support with the reporting of Tenant Satisfaction measures monthly, quarterly and annually. The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You You will have experience of complaint handling and carrying out a range of administrative responsibilities. You will have a keen interest in social housing and be motivated to deliver an outstanding service that is person-centred, responsive and transformational. It is essential that you have good communication skills and a can do approach to working positively with our residents/customers, internal colleagues and external stakeholders. You will be able to work under your own initiative, organising your workload to meet goals and timescales and the required KPIs reporting. Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities boasting a 4.8-star rating on Trustpilot, we want to hear from you! For the successful Apprentice Resourcer we are offering: £10,771 - £14,851 per annum (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! NVQ Level 3 Business Administration. Bespoke training courses and personal development through our in-house training team. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role Apprentice Resourcer Sourcing and screening candidates for a range of positions. Spending large amounts of time on the phone screening a minimum of 15 candidates per day and matching them to their ideal jobs. Recording accurate data within the system and creating CV's. Utilising a range of leading candidate sourcing tools. Attending local job fairs and recruitment events to represent the business. Working in a fast-paced, target-driven environment. What we are looking for in a Apprentice Resourcer Strong communication skills. GCSE or equivalent Grade C or above in English and Maths. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator, Call Centre Operator, Customer Service Executive Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Mar 25, 2024
Full time
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities boasting a 4.8-star rating on Trustpilot, we want to hear from you! For the successful Apprentice Resourcer we are offering: £10,771 - £14,851 per annum (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! NVQ Level 3 Business Administration. Bespoke training courses and personal development through our in-house training team. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role Apprentice Resourcer Sourcing and screening candidates for a range of positions. Spending large amounts of time on the phone screening a minimum of 15 candidates per day and matching them to their ideal jobs. Recording accurate data within the system and creating CV's. Utilising a range of leading candidate sourcing tools. Attending local job fairs and recruitment events to represent the business. Working in a fast-paced, target-driven environment. What we are looking for in a Apprentice Resourcer Strong communication skills. GCSE or equivalent Grade C or above in English and Maths. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator, Call Centre Operator, Customer Service Executive Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Pub General Manager The London National Hotel 40 hours a week. £45,000.00 - £50,000.00 In joining our team, you'll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms. We are looking to recruit a Pub General Manager on a permanent basis for this fully refurbished venue in the heart of Bloomsbury. Situated within the courtyard of the Royal National Hotel, you will be responsible for the managing of The London pub (TLP) service. You will be required to offer a high quality, efficient food and beverage service that adds to superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. This will include managing and overseeing the Pub and restaurant involving, Planning and developing overall strategy, Demonstrating entrepreneurial drive with a clear understanding of the current market and Implementing innovative strategies to improve productivity and sale. You will work closely with the hotels F&B Manager. OPERATIONAL Job Requirements & Responsibilities of the Pub General Manager: Manage and maintain an effective bar service bar service with an emphasis on high quality, fast and efficient service. Check that service standards operating procedures are set, implemented, monitored and constantly evaluated. Set Up of the outlet in accordance with company standards of operation. Comply with licensing regulations and hotel procedures relating to the pub and service of alcoholic beverages and conduct staff training session accordingly. Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of beverage bills and cashing up of tills. Take responsibility for stock control, including ordering, deliveries' check and maintenance of stock levels and stock rotation, and return of any sub-standard items. Report and liaise regularly with the F&B Manager regarding departmental performance and ensure they are informed of any relevant information or issues. Develop and maintain professional relationships with inhouse guests and external customers. Ensure that beverages are served to the correct specification i.e., that the correct measures are observed, and the correct glasses are used. Follow the correct opening and closing procedures for each bars' area Provide high quality people and performance administration for the bar for a broad range of duties, including (but not limited to) Rota management, sickness absence, recruitment & selection and training as required. Implement and ensure the Company Health, Hygiene & Safety Policy is always met. Comply with & implement all legislative and licensing requirements. Ensure the departments are clean and hygienic, making sure cleaning Rota's are adhered to and appropriate records kept. To ensure good cellar management included, but not limited to, beer-line cleaning, safe gas and barrel. LEADERSHIP Ability and willingness to represent LIH's image professionally always and its best interests. Ability to communicate LIH's management's vision to the team. Ability to promote a positive attitude and team ethos, including 'lead by example', for the department, setting the pace and standards and encouraging mutual respect. Inspire & motivate the team to achieve high standards to achieve sales and profits. Train and develop the team to ensure the service is to specification, and self and staff co-operate with chefs and other staff and managers to ensure customers' expectations are exceeded by ensuring service is as smooth and as continuous as possible. Pro-active in problem solving and work on own initiative to deal with problems and opportunities. Positive attitude towards Management instructions Willingness to work during evenings and weekends in accordance with Pub's needs. Ability to work well under pressure in a busy environment while maintaining a constant professional attitude. Ability to use own initiative while handlings tasks and complaints. OTHER DUTIES Other ad hoc duties in support of the department, hotel and/or the Imperial London Hotel as and when required. What you'll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers Sabbatical leave (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action: Career Guidance, Life Coaching & Tenancy Agreements Legal Assistance & Financial Assistance Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc. Career & Development Benefits: Training and development through our Imperial London Hotels Academy Access to fully funded apprenticeships (subject to eligibility) £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility) Access to Supported Study Scheme (subject to eligibility) Annual Free English Course accredited by UCL Centre for Languages & International Education Opportunity to explore other roles within Imperial London Hotels after 1 year of service Extended Benefits: Technology Scheme (subject to eligibility) Cycle to Work Scheme (subject to eligibility) Workplace Nursery Scheme (subject to eligibility)
Mar 25, 2024
Full time
Pub General Manager The London National Hotel 40 hours a week. £45,000.00 - £50,000.00 In joining our team, you'll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively Royal National hotel with a huge 1630-bedrooms. We are looking to recruit a Pub General Manager on a permanent basis for this fully refurbished venue in the heart of Bloomsbury. Situated within the courtyard of the Royal National Hotel, you will be responsible for the managing of The London pub (TLP) service. You will be required to offer a high quality, efficient food and beverage service that adds to superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. This will include managing and overseeing the Pub and restaurant involving, Planning and developing overall strategy, Demonstrating entrepreneurial drive with a clear understanding of the current market and Implementing innovative strategies to improve productivity and sale. You will work closely with the hotels F&B Manager. OPERATIONAL Job Requirements & Responsibilities of the Pub General Manager: Manage and maintain an effective bar service bar service with an emphasis on high quality, fast and efficient service. Check that service standards operating procedures are set, implemented, monitored and constantly evaluated. Set Up of the outlet in accordance with company standards of operation. Comply with licensing regulations and hotel procedures relating to the pub and service of alcoholic beverages and conduct staff training session accordingly. Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of beverage bills and cashing up of tills. Take responsibility for stock control, including ordering, deliveries' check and maintenance of stock levels and stock rotation, and return of any sub-standard items. Report and liaise regularly with the F&B Manager regarding departmental performance and ensure they are informed of any relevant information or issues. Develop and maintain professional relationships with inhouse guests and external customers. Ensure that beverages are served to the correct specification i.e., that the correct measures are observed, and the correct glasses are used. Follow the correct opening and closing procedures for each bars' area Provide high quality people and performance administration for the bar for a broad range of duties, including (but not limited to) Rota management, sickness absence, recruitment & selection and training as required. Implement and ensure the Company Health, Hygiene & Safety Policy is always met. Comply with & implement all legislative and licensing requirements. Ensure the departments are clean and hygienic, making sure cleaning Rota's are adhered to and appropriate records kept. To ensure good cellar management included, but not limited to, beer-line cleaning, safe gas and barrel. LEADERSHIP Ability and willingness to represent LIH's image professionally always and its best interests. Ability to communicate LIH's management's vision to the team. Ability to promote a positive attitude and team ethos, including 'lead by example', for the department, setting the pace and standards and encouraging mutual respect. Inspire & motivate the team to achieve high standards to achieve sales and profits. Train and develop the team to ensure the service is to specification, and self and staff co-operate with chefs and other staff and managers to ensure customers' expectations are exceeded by ensuring service is as smooth and as continuous as possible. Pro-active in problem solving and work on own initiative to deal with problems and opportunities. Positive attitude towards Management instructions Willingness to work during evenings and weekends in accordance with Pub's needs. Ability to work well under pressure in a busy environment while maintaining a constant professional attitude. Ability to use own initiative while handlings tasks and complaints. OTHER DUTIES Other ad hoc duties in support of the department, hotel and/or the Imperial London Hotel as and when required. What you'll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers Sabbatical leave (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action: Career Guidance, Life Coaching & Tenancy Agreements Legal Assistance & Financial Assistance Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc. Career & Development Benefits: Training and development through our Imperial London Hotels Academy Access to fully funded apprenticeships (subject to eligibility) £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility) Access to Supported Study Scheme (subject to eligibility) Annual Free English Course accredited by UCL Centre for Languages & International Education Opportunity to explore other roles within Imperial London Hotels after 1 year of service Extended Benefits: Technology Scheme (subject to eligibility) Cycle to Work Scheme (subject to eligibility) Workplace Nursery Scheme (subject to eligibility)
HR Officer Hours 09h00 to 17h30. Monday to Friday Location Kensington, London Reporting to HR Manager, based at our Head Office in Kensington The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - eg. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Support the HR Managers in providing guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices - Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD's NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits : Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 or equivalent qualification or relevant experience working within a HR department. Knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to fostering an inclusive workplace culture that values diversity and welcomes applicants from all backgrounds.
Mar 24, 2024
Full time
HR Officer Hours 09h00 to 17h30. Monday to Friday Location Kensington, London Reporting to HR Manager, based at our Head Office in Kensington The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - eg. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Support the HR Managers in providing guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices - Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD's NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits : Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 or equivalent qualification or relevant experience working within a HR department. Knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to fostering an inclusive workplace culture that values diversity and welcomes applicants from all backgrounds.
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mar 24, 2024
Full time
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Why Vigilant? Vigilant Security are looking for an apprentice to join their Commercial Team. This apprentice will be working towards an SCQF Level 6 Business Administration Apprenticeship Qualification! What's involved? Becoming an expert in the business with regards to: Processing inbound quotation requests Updating internal software with quote/pricing status Communicating with finance and operations on approved deals Assisting with bid writing and tender submissions Maintaining and updating spreadsheets accordingly Reviewing market and competitor activity via social media Administrative tasks What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £18,000 per annum Working week: Monday to Friday, 9am - 5pm Benefits: Pension Offer of a full-time role oncompletion of the apprenticeship Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Mar 23, 2024
Full time
Why Vigilant? Vigilant Security are looking for an apprentice to join their Commercial Team. This apprentice will be working towards an SCQF Level 6 Business Administration Apprenticeship Qualification! What's involved? Becoming an expert in the business with regards to: Processing inbound quotation requests Updating internal software with quote/pricing status Communicating with finance and operations on approved deals Assisting with bid writing and tender submissions Maintaining and updating spreadsheets accordingly Reviewing market and competitor activity via social media Administrative tasks What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £18,000 per annum Working week: Monday to Friday, 9am - 5pm Benefits: Pension Offer of a full-time role oncompletion of the apprenticeship Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Purchasing Apprentice Castle Donington, DerbyAre you looking to begin your career in a Purchasing role? Do you want to learn and develop in a fully supported working environment? Look no further, we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Supply Chain team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Purchasing Apprentice, you will join us at our modern, fully refitted Head Office in Castle Donington, Leicestershire/ Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As a Purchasing Apprentice, you will be based within our friendly Supply Chain team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.Duties will include.- Purchase order processing, including internal orders- Taking ownership of deliveries into the business- Deal with suppliers on order confirmations and any order changes- Liaising with internal teams with regards to order requirements and delivery timescales- Liaising with suppliers to obtain part numbers, pricing, and lead times- Taking ownership of warranty returns to suppliers- Developing strong professional relationships with business suppliers- Providing order cover/support to the team through holidays and sicknessWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel).You will be enrolled onto the Level 3 Procurement and Supply Assistant qualification, delivered in the workplace and online. About You To be considered as a Purchasing Apprentice, you will need:- GCSEs at grade 4 (grade C) or above in Math and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer-facing experience is desirable- The ability to work under own initiative, prioritise work and follow procedures- Personable and articulate with a friendly but professional telephone manner- Good IT skills, including email and MS Office systems- The ability to communicate effectively, both verbally and in written form- Keen eye for detail About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT) we have independence in the market which is unlike any other company in the industry and through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 23, 2024
Full time
Purchasing Apprentice Castle Donington, DerbyAre you looking to begin your career in a Purchasing role? Do you want to learn and develop in a fully supported working environment? Look no further, we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Supply Chain team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Purchasing Apprentice, you will join us at our modern, fully refitted Head Office in Castle Donington, Leicestershire/ Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As a Purchasing Apprentice, you will be based within our friendly Supply Chain team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.Duties will include.- Purchase order processing, including internal orders- Taking ownership of deliveries into the business- Deal with suppliers on order confirmations and any order changes- Liaising with internal teams with regards to order requirements and delivery timescales- Liaising with suppliers to obtain part numbers, pricing, and lead times- Taking ownership of warranty returns to suppliers- Developing strong professional relationships with business suppliers- Providing order cover/support to the team through holidays and sicknessWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel).You will be enrolled onto the Level 3 Procurement and Supply Assistant qualification, delivered in the workplace and online. About You To be considered as a Purchasing Apprentice, you will need:- GCSEs at grade 4 (grade C) or above in Math and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer-facing experience is desirable- The ability to work under own initiative, prioritise work and follow procedures- Personable and articulate with a friendly but professional telephone manner- Good IT skills, including email and MS Office systems- The ability to communicate effectively, both verbally and in written form- Keen eye for detail About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT) we have independence in the market which is unlike any other company in the industry and through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mar 23, 2024
Full time
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Introduction Elis is an international multi-service provider, offering textile, hygiene, and facility services solutions. We are a leader in most of the 28 countries in which we operate, employing 50,000 professionals. We have a fantastic opportunity for a committed and motivated HR & Talent Resourcing Manager to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! The successful candidate will possess natural customer service abilities, with a person centric focus and a can do attitude! Here at Elis, we recognize that YOU, the employees, are the company's greatest asset and our investment in our people reflects this. Elis offers a wide range of assignments and career opportunities via a multitude of diverse job roles and career gateways between functions. This vast field of possibilities gives you the opportunity to achieve your career goals. Vision & Values: The role holder must have the ability to demonstrate Elis's Vision, Strategy and Values aligned to Respect, Integrity, Responsibility and Exemplarity. Role responsibilities and summary To ensure that the company's vision, values and policies and procedures are adhered to at all times Managing both blue collar and white-collar recruitment administration from end to end Managing initial screening and providing recommended short lists to hiring managers Administration of HO Recruitment Inbox for speculative enquiries / applications Collating and tracking of agency hours and reasons for agency usage across the region. Providing reports to the RD and HRBP. Logging, Updating and distribution on Vacancy tracker to senior HR team on a weekly basis. Effective utilisation of job boards, job centres, social media and head hunting via local attraction channels for Monthly and Weekly roles. Screening CV's for monthly roles and making sure relevant sites and Recruiting managers have effective candidate management processes in place. Understanding blue collar recruitment trends and continually recommending new ways to attract talent. Attending networking events, job centres, recruitment fairs, liaise with local colleges / universities for seasonal recruitment. Measuring ROI of resourcing methods and using insight to make informed recommendations around job board investment. Building effective relationships with job boards contacts and agencies. Maintain and update Resourcing PSL, ensuring communication with other regions on preferred usage / performance / rates. Raise Purchase orders to ensure smooth payment to agencies for invoices that need cost distribution to more than one site. Reporting on and monitoring number of roles filled, time to offer candidates and devise recommendations on how to reduce this. To complete contracts of employment and issue within the SLA timescales on Docusign. Ensure RTR's and CRF's are completed correctly by the hiring managers and sent with the new starter documentation to the HR Officer for processing onto the payroll system. Send testing links for required positions and assess results, liaise with hiring managers on areas of concern. Also work with hiring managers on devising new tests as required. Logging Training such as mandatory, ACAS - plus other training as required. Working closely with the local management teams and Regional HRBP to combine successful attraction strategies, with established processes to create the most effective end to end recruitment operation. Coaching recruiting managers on effective induction and on-boarding and making sure the probation period is managed in line with procedure. Act as the Regional Engagement co-ordinator. Support with development, implementation and tracking of regional engagement plans, recognition schemes, newsletter and any other tools. Support with any other adhoc projects in support of the Resourcing and People Agenda. Assist managers understand HR policies and procedures. Keeping up with employment legislation and helping to ensure the company stays compliant at all times. May provide first line advise, admin or note taking support to managers ensuring correct documentation is recorded. Escalate any concerns to HRBP's / RD's or GM's as applicable. Liaising between service providers and HO with employees on Apprenticeships, including set up. Managing all first line employee relation queries to Plants, escalating complex queries to HR Business partner. Providing support to the HR Business partner on right sizing, redundancy and transformation projects. Supporting the region with resource planning for peak seasons and the development of seasonal recruitment strategy. Monitoring absence management trends and providing support to managers on absence management. Advising managers on all HR policies and best practice. Inputting new starters on the payroll system and notifying relevant stakeholder of details and requirements. Request references for new employees and communicate to m
Mar 23, 2024
Full time
Introduction Elis is an international multi-service provider, offering textile, hygiene, and facility services solutions. We are a leader in most of the 28 countries in which we operate, employing 50,000 professionals. We have a fantastic opportunity for a committed and motivated HR & Talent Resourcing Manager to join a company that invests in training and development to provide their people with the opportunity to flourish and develop their careers! The successful candidate will possess natural customer service abilities, with a person centric focus and a can do attitude! Here at Elis, we recognize that YOU, the employees, are the company's greatest asset and our investment in our people reflects this. Elis offers a wide range of assignments and career opportunities via a multitude of diverse job roles and career gateways between functions. This vast field of possibilities gives you the opportunity to achieve your career goals. Vision & Values: The role holder must have the ability to demonstrate Elis's Vision, Strategy and Values aligned to Respect, Integrity, Responsibility and Exemplarity. Role responsibilities and summary To ensure that the company's vision, values and policies and procedures are adhered to at all times Managing both blue collar and white-collar recruitment administration from end to end Managing initial screening and providing recommended short lists to hiring managers Administration of HO Recruitment Inbox for speculative enquiries / applications Collating and tracking of agency hours and reasons for agency usage across the region. Providing reports to the RD and HRBP. Logging, Updating and distribution on Vacancy tracker to senior HR team on a weekly basis. Effective utilisation of job boards, job centres, social media and head hunting via local attraction channels for Monthly and Weekly roles. Screening CV's for monthly roles and making sure relevant sites and Recruiting managers have effective candidate management processes in place. Understanding blue collar recruitment trends and continually recommending new ways to attract talent. Attending networking events, job centres, recruitment fairs, liaise with local colleges / universities for seasonal recruitment. Measuring ROI of resourcing methods and using insight to make informed recommendations around job board investment. Building effective relationships with job boards contacts and agencies. Maintain and update Resourcing PSL, ensuring communication with other regions on preferred usage / performance / rates. Raise Purchase orders to ensure smooth payment to agencies for invoices that need cost distribution to more than one site. Reporting on and monitoring number of roles filled, time to offer candidates and devise recommendations on how to reduce this. To complete contracts of employment and issue within the SLA timescales on Docusign. Ensure RTR's and CRF's are completed correctly by the hiring managers and sent with the new starter documentation to the HR Officer for processing onto the payroll system. Send testing links for required positions and assess results, liaise with hiring managers on areas of concern. Also work with hiring managers on devising new tests as required. Logging Training such as mandatory, ACAS - plus other training as required. Working closely with the local management teams and Regional HRBP to combine successful attraction strategies, with established processes to create the most effective end to end recruitment operation. Coaching recruiting managers on effective induction and on-boarding and making sure the probation period is managed in line with procedure. Act as the Regional Engagement co-ordinator. Support with development, implementation and tracking of regional engagement plans, recognition schemes, newsletter and any other tools. Support with any other adhoc projects in support of the Resourcing and People Agenda. Assist managers understand HR policies and procedures. Keeping up with employment legislation and helping to ensure the company stays compliant at all times. May provide first line advise, admin or note taking support to managers ensuring correct documentation is recorded. Escalate any concerns to HRBP's / RD's or GM's as applicable. Liaising between service providers and HO with employees on Apprenticeships, including set up. Managing all first line employee relation queries to Plants, escalating complex queries to HR Business partner. Providing support to the HR Business partner on right sizing, redundancy and transformation projects. Supporting the region with resource planning for peak seasons and the development of seasonal recruitment strategy. Monitoring absence management trends and providing support to managers on absence management. Advising managers on all HR policies and best practice. Inputting new starters on the payroll system and notifying relevant stakeholder of details and requirements. Request references for new employees and communicate to m
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mar 23, 2024
Full time
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mar 23, 2024
Full time
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step. The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service. Balens, part of the PIB Group is a really exciting organisation to be part of, since PIB's launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.Full-time and part-time opportunities are available! The Role General administration duties for the Affinities team Speaking to customers and updating client records accurately Deal with phone and email queries efficiently and confidently Working with the team to ensure that clients receive prompt responses to their queries Undertake internal and external training courses as necessary, including study for and sit CII Exams (Diploma in Insurance) Follow the rules and regulations as set out by the Financial Conduct Authority The Candidate Minimum of one year's customer service experience in any industry A passion for delivering the best service possible to your customers Ability to build a rapport with lots of different types of individuals internally and externally Excellent communication skills - both verbal and written Being a team-player: our success is not only based on individual efforts, but working efficiently as one team Confidence to manage your workload and any issues professionally and calmly Embrace and support our culture Ideally a minimum of 2 A Levels grade C or above alongside English and Maths GCSE Grade C or equivalent Computer Literate Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
We are looking for a motivated individual with sales consultant experience, to join an expanding and dynamic department within VISTA. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Creating and selling tailor made travel packages using All Hays products Delivering a first class customer service experience to all customers, obtaining repeat business Working towards, and striving to exceed, agreed individual and team sales targets and other KPI's Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge In depth Knowledge of Long-haul and Cruise product. Liaise with ground suppliers to obtain rates, availability and for all special requests. Remain flexible to meet the needs of the Business Provide Feedback to the Team Leader Deliver exceptional customer service to all people What competencies we are looking for? Commitment to contribute to the growth of the business and the development of the team. Ensure that the Hays Travel values are demonstrated at all times and that others follow this standard Excellent verbal and written communication skills Ability to liaise with staff at all levels Effective motivational skills and the ability to remain positive and professional at all times Enthusiastic and proactive with the ability to work independently (self - motivated) and as part of a team Ability to work effectively with people from diverse backgrounds Has worked within teams based at various locations Excellent organisational skills Excellent selling skills with the ability to achieve individual and team sales targets The ability to negotiate and achieve desired outcomes as agreed with Line Manager Appropriately assertive with a wide range of people Analytical and problem solving skills with a can do attitude Attention to detail and high levels of accuracy Strong administration skills with excellent time management skills Knowledge of internal/external selling systems What experience we are looking for? 2 years proven sales or customer service record Passionate about travel and tourism Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills About Us As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellence What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Mar 22, 2024
Full time
We are looking for a motivated individual with sales consultant experience, to join an expanding and dynamic department within VISTA. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Creating and selling tailor made travel packages using All Hays products Delivering a first class customer service experience to all customers, obtaining repeat business Working towards, and striving to exceed, agreed individual and team sales targets and other KPI's Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge In depth Knowledge of Long-haul and Cruise product. Liaise with ground suppliers to obtain rates, availability and for all special requests. Remain flexible to meet the needs of the Business Provide Feedback to the Team Leader Deliver exceptional customer service to all people What competencies we are looking for? Commitment to contribute to the growth of the business and the development of the team. Ensure that the Hays Travel values are demonstrated at all times and that others follow this standard Excellent verbal and written communication skills Ability to liaise with staff at all levels Effective motivational skills and the ability to remain positive and professional at all times Enthusiastic and proactive with the ability to work independently (self - motivated) and as part of a team Ability to work effectively with people from diverse backgrounds Has worked within teams based at various locations Excellent organisational skills Excellent selling skills with the ability to achieve individual and team sales targets The ability to negotiate and achieve desired outcomes as agreed with Line Manager Appropriately assertive with a wide range of people Analytical and problem solving skills with a can do attitude Attention to detail and high levels of accuracy Strong administration skills with excellent time management skills Knowledge of internal/external selling systems What experience we are looking for? 2 years proven sales or customer service record Passionate about travel and tourism Good sales and presentation skills Customer focussed Problem solving Team player Good organisational and time-management skills Excellent communication skills About Us As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year. Our values Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellence What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
About Jungle IT: We deliver complete IT strategies that help navigate technological change and create the best conditions for your company's success. Our team takes your business from reacting to preparing with confidence. Our Values: Tenacity: Take ownership of challenges and solutions. Listening: Explore underlying issues to uncover opportunities Customer Innovation: Go beyond the obvious to show possibilities. Positivity: Maintain optimism for future success. Duties/Responsibilities: Provide comprehensive administration support including ticket management and client liaison. Maintain high customer satisfaction levels through exemplary service. Collaborate effectively with colleagues and customers to deliver services. Manage tickets from creation to resolution, addressing customer needs. Escalate tickets when necessary. Record accurate information on CRM systems. Administer client device portfolio according to requirements. Additional admin duties Skills/Experience/Qualifications/Accreditations: Previous experience in a similar role. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. Familiarity with CRM systems and MS Office Suite. Ability to prioritize tasks and multitask effectively. Knowledge of compliance systems and information security policies. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Onsite Parking Free tea and coffee Near train station New office Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 22, 2024
Full time
About Jungle IT: We deliver complete IT strategies that help navigate technological change and create the best conditions for your company's success. Our team takes your business from reacting to preparing with confidence. Our Values: Tenacity: Take ownership of challenges and solutions. Listening: Explore underlying issues to uncover opportunities Customer Innovation: Go beyond the obvious to show possibilities. Positivity: Maintain optimism for future success. Duties/Responsibilities: Provide comprehensive administration support including ticket management and client liaison. Maintain high customer satisfaction levels through exemplary service. Collaborate effectively with colleagues and customers to deliver services. Manage tickets from creation to resolution, addressing customer needs. Escalate tickets when necessary. Record accurate information on CRM systems. Administer client device portfolio according to requirements. Additional admin duties Skills/Experience/Qualifications/Accreditations: Previous experience in a similar role. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. Familiarity with CRM systems and MS Office Suite. Ability to prioritize tasks and multitask effectively. Knowledge of compliance systems and information security policies. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Onsite Parking Free tea and coffee Near train station New office Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Business Administrator Apprentice Main Duties & Responsibilities Administration for our client services encompassing contacting contractors and agencies to get contract details and entering them into the database Booking travel and events for the JustAccounts management team Involvement in marketing via digital platforms and organising promotions, competitor research and collaborate with Account Mangers and Business Development Managers Creating and maintaining company helpdesk files for the JustAccounts product Managing office stock including stationery and kitchen items Answering calls and taking messages Preparing meeting rooms Participating in office meetings and taking meeting minutes Supporting the Head of Finance in administrationRequired Skills, Qualifications & Personal Qualifications Required Skills Good telephone manner Computer literate Good communication skills Excellent use of spelling and grammar Excellent attention to detail Required Personal Qualities Trustworthy Team player Willing to learn and use initiative Keen to build career and stay with the company Need to be punctual and reliable Flexible approach Professional Confident Further Required Skills Excellent communication skills Excellent attention to detail Ability to work independently and as part of a team Excellent planning and organisational skills Future Prospects Progression to software trainer or customer support manager
Mar 21, 2024
Full time
Business Administrator Apprentice Main Duties & Responsibilities Administration for our client services encompassing contacting contractors and agencies to get contract details and entering them into the database Booking travel and events for the JustAccounts management team Involvement in marketing via digital platforms and organising promotions, competitor research and collaborate with Account Mangers and Business Development Managers Creating and maintaining company helpdesk files for the JustAccounts product Managing office stock including stationery and kitchen items Answering calls and taking messages Preparing meeting rooms Participating in office meetings and taking meeting minutes Supporting the Head of Finance in administrationRequired Skills, Qualifications & Personal Qualifications Required Skills Good telephone manner Computer literate Good communication skills Excellent use of spelling and grammar Excellent attention to detail Required Personal Qualities Trustworthy Team player Willing to learn and use initiative Keen to build career and stay with the company Need to be punctual and reliable Flexible approach Professional Confident Further Required Skills Excellent communication skills Excellent attention to detail Ability to work independently and as part of a team Excellent planning and organisational skills Future Prospects Progression to software trainer or customer support manager
Role overview ID: Entity: Vistry Region: Vistry Division Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Coleshill, Warwickshire / Bristol, Avon / Brentwood Essex Date Posted: 15.03.2024 We have a exciting opportunity for a Trainee Partnerships Officer to join Vistry Group at one of the following offices; Bristol, Coleshill & Brentwood. As our Trainee Partnerships Officer you will provide support to the wider Affordable Housing team and gain experience across an array of partnership activities and practice whilst gaining experience, training and relevant qualifications to further your professional career. Working with internal and external stakeholders to deliver new homes and building strong communities. Let's cut to the chase, what's in it for you Completion of a Business Administration Apprenticeship Level 3 Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 4 GCSEs A-C/4-9. Two of these should be Maths and English. A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Trainee Partnerships Officer role Provide administrative support to the Affordable Housing department Liaise with partners to obtain offers on new homes Maintaining schedules and assist with reporting processes Carry out general administrative duties Working across internal stakeholders including Planning and Technical Teams Proactively engage in stakeholder relationships with local external stakeholders, resident representatives and others to understand local challenges, emerging issues in project design and development. Maintain relationships with local and regional bodies and support the Affordable Housing Team Support the Affordable Housing Team in potential opportunities, developing proposals for new projects and build related partnerships. Manage and monitor the efficacy of projects to ensure that outcomes are met and impact evidenced Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 21, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Division Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Coleshill, Warwickshire / Bristol, Avon / Brentwood Essex Date Posted: 15.03.2024 We have a exciting opportunity for a Trainee Partnerships Officer to join Vistry Group at one of the following offices; Bristol, Coleshill & Brentwood. As our Trainee Partnerships Officer you will provide support to the wider Affordable Housing team and gain experience across an array of partnership activities and practice whilst gaining experience, training and relevant qualifications to further your professional career. Working with internal and external stakeholders to deliver new homes and building strong communities. Let's cut to the chase, what's in it for you Completion of a Business Administration Apprenticeship Level 3 Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 4 GCSEs A-C/4-9. Two of these should be Maths and English. A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Trainee Partnerships Officer role Provide administrative support to the Affordable Housing department Liaise with partners to obtain offers on new homes Maintaining schedules and assist with reporting processes Carry out general administrative duties Working across internal stakeholders including Planning and Technical Teams Proactively engage in stakeholder relationships with local external stakeholders, resident representatives and others to understand local challenges, emerging issues in project design and development. Maintain relationships with local and regional bodies and support the Affordable Housing Team Support the Affordable Housing Team in potential opportunities, developing proposals for new projects and build related partnerships. Manage and monitor the efficacy of projects to ensure that outcomes are met and impact evidenced Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apprentice Sales Administrator Castle Donington, DerbyAre you looking to begin your career in a Sales Admin role? Do you want to learn and develop in a fully supported working environment? Look no further; we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Sales Administration team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues who you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Apprentice Sales Administrator, you will join us at our modern, fully-refitted Head Office in Castle Donington, Leicestershire / Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As an Apprentice Sales Administrator, you will be based within our friendly Sales Administration team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.- Support with sales order processing, receipt of orders, sending acknowledgements and updating the internal teams- Sending Sales order progress updates to customers- Placing orders with Supply Chain for capital purchase orders- Processing of sales invoices- Updating internal IT systems- Checking stock availability for internal staff- The administration of transport requests and arranging courier collectionsWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel)You will be enrolled onto the Business Administration Level 2 qualification, delivered in the workplace and online. About You To be considered as a Customer Service Apprentice, you will need:- GCSEs at level 4 (grade C) or above in Maths and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer facing experience is desirable- Excellent administration, IT and organisational skills- Personable and articulate with a friendly but professional telephone manner- Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to learn new systems- Flexibility and the willingness to do what's required and support the team- Keen eye for detail- The ability to communicate to internal and external customers, both verbally and written About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT), we have independence in the market which is unlike any other company in the industry and, through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 20, 2024
Full time
Apprentice Sales Administrator Castle Donington, DerbyAre you looking to begin your career in a Sales Admin role? Do you want to learn and develop in a fully supported working environment? Look no further; we have the perfect opportunity for you!We are seeking a motivated and enthusiastic individual to join our small Sales Administration team as an Apprentice. This amazing team at Medstrom will support you from the very first day and will guide you in acquiring new skills and knowledge.You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues who you work closely with every day, you'll also be part of the "Medstrom family", ensuring it continues to be a great place to work.As our Apprentice Sales Administrator, you will join us at our modern, fully-refitted Head Office in Castle Donington, Leicestershire / Derbyshire border.Our Head Office location has great transport links, on a regular bus route from Derby, Nottingham, and Leicester. The Benefits: - Apprentice starting salary of £15,000- Contributory pension scheme- 33 days' holiday inclusive of Bank Holidays- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme- Free onsite gym for all office employees- Salary Sacrifice Schemes including Cycle to Work- Great training, support, and mentorship- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company Your Role As an Apprentice Sales Administrator, you will be based within our friendly Sales Administration team and provide much-needed support to the department, supporting day-to-day sales order enquiries and projects if required.- Support with sales order processing, receipt of orders, sending acknowledgements and updating the internal teams- Sending Sales order progress updates to customers- Placing orders with Supply Chain for capital purchase orders- Processing of sales invoices- Updating internal IT systems- Checking stock availability for internal staff- The administration of transport requests and arranging courier collectionsWorking hours: Monday to Friday approx. 8.30am - 5pm (we can be flexible to fit around travel)You will be enrolled onto the Business Administration Level 2 qualification, delivered in the workplace and online. About You To be considered as a Customer Service Apprentice, you will need:- GCSEs at level 4 (grade C) or above in Maths and English (or equivalent) are desirable- Previous experience in an administration role would be desirable- Customer facing experience is desirable- Excellent administration, IT and organisational skills- Personable and articulate with a friendly but professional telephone manner- Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to learn new systems- Flexibility and the willingness to do what's required and support the team- Keen eye for detail- The ability to communicate to internal and external customers, both verbally and written About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. As such, we are strong believers in wellbeing, personal development and feeling valued and appreciated whilst you are at work.As an Employee Ownership Trust (EOT), we have independence in the market which is unlike any other company in the industry and, through continued growth, we can offer great opportunities for you to develop with our business, which we call the "Medstrom family".Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
HR Apprentice 15 months FTC Manchester Full Time Hybrid 11.45 PHR Business Administration Apprentice Level 3 We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom. The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction. Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients and day case patients in 2022. Patients, consultants and general practitioners trust Spire Healthcare to deliver the high quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people. This is an exciting opportunity for an ambitious administrator to join the Spire Pre-Boarding Team. The Spire Welcome team supports candidates to seamlessly journey between the selection process and their first day of work. We deliver a speedy and compliant process so that our new colleagues can join the business, and start to live Spire's purpose, as soon as possible. Key Responsibilities: Managing the pre-boarding process from offer accept to employee start date Supporting candidates to understand the pre-boarding process and troubleshooting Supporting the Welcome Team with data integrity updates and reporting. Reviewing, updating and approving candidate submissions in the vetting system in line with Spire's standards in a timely manner Liaising with third party vetting service providers Collating and uploading documentation as required Carrying out right to work checks, DBS and other pre-screening checks Communicating progress with hiring managers, candidates and people teams, highlighting any potential delays and mitigations Ensure ad hoc contracts are processed and compliant with relevant employment legislation and in line with Spire's colleague benefits matrix Working as a team to ensure deadlines are met and supporting colleagues outside of your immediate area of responsibility. Key Requirements: Ability to work in a fast-paced environment, while providing a quality service Strong customer service orientation alongside maintaining a high level of integrity and confidentiality with each interaction. Strong organisational skills as well as a keen attention to detail Experience in the use of Microsoft Office tools Strong customer service orientation Detail oriented Five GCSEs (including English and mathematics) or equivalent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance If this roles is of interest to you, please contact
Mar 20, 2024
Contractor
HR Apprentice 15 months FTC Manchester Full Time Hybrid 11.45 PHR Business Administration Apprentice Level 3 We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom. The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction. Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients and day case patients in 2022. Patients, consultants and general practitioners trust Spire Healthcare to deliver the high quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people. This is an exciting opportunity for an ambitious administrator to join the Spire Pre-Boarding Team. The Spire Welcome team supports candidates to seamlessly journey between the selection process and their first day of work. We deliver a speedy and compliant process so that our new colleagues can join the business, and start to live Spire's purpose, as soon as possible. Key Responsibilities: Managing the pre-boarding process from offer accept to employee start date Supporting candidates to understand the pre-boarding process and troubleshooting Supporting the Welcome Team with data integrity updates and reporting. Reviewing, updating and approving candidate submissions in the vetting system in line with Spire's standards in a timely manner Liaising with third party vetting service providers Collating and uploading documentation as required Carrying out right to work checks, DBS and other pre-screening checks Communicating progress with hiring managers, candidates and people teams, highlighting any potential delays and mitigations Ensure ad hoc contracts are processed and compliant with relevant employment legislation and in line with Spire's colleague benefits matrix Working as a team to ensure deadlines are met and supporting colleagues outside of your immediate area of responsibility. Key Requirements: Ability to work in a fast-paced environment, while providing a quality service Strong customer service orientation alongside maintaining a high level of integrity and confidentiality with each interaction. Strong organisational skills as well as a keen attention to detail Experience in the use of Microsoft Office tools Strong customer service orientation Detail oriented Five GCSEs (including English and mathematics) or equivalent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance If this roles is of interest to you, please contact
Undertake admin duties as directed by the Practice Manager and offer the highest level of customer service to clients and staff and ensure effective supervision of all commensurate responsibilities and tasks. The post holder will also be a keyholder and the principal First Aider and Fire Marshall in the office. Front of House Supervision and Office Duties Comply with dress code as directed Ensure an exemplary client experience to visitors at all times Ensure that Front of House looks and feels highly professional at all times Ensure up to date and authorised literature is provided Front of House Meet and greet clients and visitors, take ID and associated documentation Telephone Call Handling Stationery ordering Postal duties Coordinate incoming deliveries Shopping online for office supplies as authorised by the PM Petty cash management & banking Local office email management Fire alarm testing Signing in sheet management and maintenance (H&S & attendance) Parking permit monitoring (under guidance of the PM) Ensuring first contact sheets available in all meeting rooms Processing and archiving of files. Requesting and returning archived files from and to the off-site storage facility Strongroom Management Preparing interview rooms and arranging/ offering refreshments Adding ID onto the Management System (SOS) Understanding of the legal environment desirable Employee Administration & Supervisory Tasks: Daily office attendance reporting to HR and PM Office Inductions for new employees/temps/casuals and locums and appropriate records keeping Holiday and general absence record maintenance ensuring all are compliant and up to date Coordination of Back to Work meetings/forms for HR Manager and ensuring all are completed and signed by the employee Liaising with the PM In relation to attendance and resourcing to ensure adequate support staff resourcing at all times Monitoring and coordination of the smooth running of the office and escalating issues to the PM and HR in a proactive and timely manner Monitor buildings maintenance in liaison with the PM Overseeing the development and tasks of the Apprentice (where applicable) on a day to day basis under the guidance of the PM Retain accountability for all tasks during own absence by planning for absences accordingly and ensure suitable cover is in lace during holiday absences Lovely new offices in Blandford by the river with a restaurant on site. Salary up to 27,000 DOE. 25 days plus bank holidays plus half a day for your birthday Mon to Friday 8.30am - 5.15pm with an hour for lunch - 38.75 hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 20, 2024
Full time
Undertake admin duties as directed by the Practice Manager and offer the highest level of customer service to clients and staff and ensure effective supervision of all commensurate responsibilities and tasks. The post holder will also be a keyholder and the principal First Aider and Fire Marshall in the office. Front of House Supervision and Office Duties Comply with dress code as directed Ensure an exemplary client experience to visitors at all times Ensure that Front of House looks and feels highly professional at all times Ensure up to date and authorised literature is provided Front of House Meet and greet clients and visitors, take ID and associated documentation Telephone Call Handling Stationery ordering Postal duties Coordinate incoming deliveries Shopping online for office supplies as authorised by the PM Petty cash management & banking Local office email management Fire alarm testing Signing in sheet management and maintenance (H&S & attendance) Parking permit monitoring (under guidance of the PM) Ensuring first contact sheets available in all meeting rooms Processing and archiving of files. Requesting and returning archived files from and to the off-site storage facility Strongroom Management Preparing interview rooms and arranging/ offering refreshments Adding ID onto the Management System (SOS) Understanding of the legal environment desirable Employee Administration & Supervisory Tasks: Daily office attendance reporting to HR and PM Office Inductions for new employees/temps/casuals and locums and appropriate records keeping Holiday and general absence record maintenance ensuring all are compliant and up to date Coordination of Back to Work meetings/forms for HR Manager and ensuring all are completed and signed by the employee Liaising with the PM In relation to attendance and resourcing to ensure adequate support staff resourcing at all times Monitoring and coordination of the smooth running of the office and escalating issues to the PM and HR in a proactive and timely manner Monitor buildings maintenance in liaison with the PM Overseeing the development and tasks of the Apprentice (where applicable) on a day to day basis under the guidance of the PM Retain accountability for all tasks during own absence by planning for absences accordingly and ensure suitable cover is in lace during holiday absences Lovely new offices in Blandford by the river with a restaurant on site. Salary up to 27,000 DOE. 25 days plus bank holidays plus half a day for your birthday Mon to Friday 8.30am - 5.15pm with an hour for lunch - 38.75 hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)