Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team. This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving. You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates. This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed. The ideal candidate will have experience of: Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels Using databases to inform Individual Giving campaigns Managing and delivering budgets and working with agencies Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance. This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting. This is a hybrid role requiring 50% time in their Central London Office. Benefits include; 25 days' paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday Enhanced maternity & parental leave pay Pension scheme - Contribution rate is 4% employer and 4% employee. Considerate working practices including 6 'flex' hours each month, no working lunches, or late working Continuous career development and training This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further. Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Apr 03, 2024
Full time
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team. This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving. You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates. This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed. The ideal candidate will have experience of: Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels Using databases to inform Individual Giving campaigns Managing and delivering budgets and working with agencies Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance. This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting. This is a hybrid role requiring 50% time in their Central London Office. Benefits include; 25 days' paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday Enhanced maternity & parental leave pay Pension scheme - Contribution rate is 4% employer and 4% employee. Considerate working practices including 6 'flex' hours each month, no working lunches, or late working Continuous career development and training This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further. Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
ROYAL SOCIETY OF TROPICAL MEDICINE
Bloomsbury, Shropshire
Job title: Membership Manager Reports to: Senior Manager, Team and Operations Salary: £36,000 to 40,000 depending on experience Location: Bloomsbury, London Term: Permanent Hours: Full time, office based RSTMH is looking to trial home working for 1 day a week RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world. The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness. The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient. Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary. The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time. The role: To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs To analyse, identify and develop plans to optimize member journeys Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications Establish and maintain systems to report and evaluate RSTMH's membership retention and recruitment success Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy Support the Senior Manager with leading our CRM work, which is using Civi CRM Work with the team to develop activities and marketing campaigns to improve membership value and take-up Develop and oversee communication templates for members, and ensure these are kept up to date Keep up to date with best practice in membership management Ensure the membership pages and members Area of the website are up to date, accurate and compelling Ensure the RSTMH website, journals, materials and other channels have up to date membership information Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose To be a member of the International Members Committee and help utilize the group to support membership goals Maintaining and improve processes for members Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns Person specification: At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns Experience of working in a learned society or membership organization Working in international development or global health is desirable Passion and commitment to the work of the Society Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition Experience of account management of suppliers is desirable Experience of creating compelling messages to different audiences Highly organised, with ability to self-plan and prioritise workloads Ability to communicate technical details to non-technical people Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment An understanding of Civi CRM is desirable An understanding of current and emerging membership and marketing trends A solid understanding of relationship building and how to create a compelling membership journey Excellent oral, copywriting and communication skills Highly developed interpersonal skills including, communication, influencing and collaboration Ability to understand how membership programmes works alongside digital and marketing campaigns Effective decision-making skills Self-starter, able to work proactively A strong relationship builder A good understanding of the analytical methods used to increase engagement from members Ability to think ahead - anticipate and solve problems before they arise High degree of integrity and professional credibility Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Please submit your application form by 5pm BST 28 th April 2024 We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Mar 29, 2024
Full time
Job title: Membership Manager Reports to: Senior Manager, Team and Operations Salary: £36,000 to 40,000 depending on experience Location: Bloomsbury, London Term: Permanent Hours: Full time, office based RSTMH is looking to trial home working for 1 day a week RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world. The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness. The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient. Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary. The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time. The role: To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs To analyse, identify and develop plans to optimize member journeys Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications Establish and maintain systems to report and evaluate RSTMH's membership retention and recruitment success Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy Support the Senior Manager with leading our CRM work, which is using Civi CRM Work with the team to develop activities and marketing campaigns to improve membership value and take-up Develop and oversee communication templates for members, and ensure these are kept up to date Keep up to date with best practice in membership management Ensure the membership pages and members Area of the website are up to date, accurate and compelling Ensure the RSTMH website, journals, materials and other channels have up to date membership information Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose To be a member of the International Members Committee and help utilize the group to support membership goals Maintaining and improve processes for members Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns Person specification: At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns Experience of working in a learned society or membership organization Working in international development or global health is desirable Passion and commitment to the work of the Society Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition Experience of account management of suppliers is desirable Experience of creating compelling messages to different audiences Highly organised, with ability to self-plan and prioritise workloads Ability to communicate technical details to non-technical people Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment An understanding of Civi CRM is desirable An understanding of current and emerging membership and marketing trends A solid understanding of relationship building and how to create a compelling membership journey Excellent oral, copywriting and communication skills Highly developed interpersonal skills including, communication, influencing and collaboration Ability to understand how membership programmes works alongside digital and marketing campaigns Effective decision-making skills Self-starter, able to work proactively A strong relationship builder A good understanding of the analytical methods used to increase engagement from members Ability to think ahead - anticipate and solve problems before they arise High degree of integrity and professional credibility Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Please submit your application form by 5pm BST 28 th April 2024 We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Individual Giving Manager Barts Charity £39,000 Based in Central London, near Barbican and St Pauls Hybrid working with 2 days a week in the office Charity People are delighted to be working in partnership with Barts Charity to recruit an Individual Giving Manager. A newly created position, the role will work to help plan, and lead on the implementation of an Individual Giving strategy at Barts Charity. The Charity Barts Charity are dedicated to supporting improvements to healthcare and transformative research which benefits 2.5 million people in East London and beyond. They do this by funding high quality, ground-breaking research, innovative patient care projects and NHS staff wellbeing initiatives that would not otherwise be funded by the NHS or other grant funders. The Role In what could be a career defining role, this is an exciting new opportunity to develop and deliver plans to grow the individual giving supporter base in line with the Public Fundraising strategy and overarching Charity strategy and objectives. With greater visibility following a brand and website refresh, increased community fundraising in their hospitals again, and growing digital presence there is real potential to harness the warmth that is felt from the East London community towards its hospitals.You will work to build and develop a multi-channel annual programme of activity to recruit and develop cash and regular giving supporters. This will include working on digital acquisition and development, as well as direct mail, phone, and ultimately F2F. You'll develop new fundraising ideas and products, adopting a test and learn approach, to ensure a strong Individual Giving portfolio, along with building and managing supporter journeys to maximise lifetime value and retention. Furthermore, there is a fantastic opportunity to develop a legacy giving programme to include legacy marketing and stewardship of legacy prospects and pledgers. The Candidate We are looking for someone with a strong track record of managing an Individual Giving or Direct Marketing programme including demonstrable success in donor acquisition and retention through a wide range of channels - including digital, phone, direct mail and F2F and experience of a variety of products/IG areas - cash, regular giving, legacy, mid value fundraising. You should have proven experience of creating inspiring and engaging fundraising propositions and managing supporter journeys across both digital and offline. In addition to this, you should have strong interpersonal, communication and influencing skills with the ability to motivate and inspire a broad range of stakeholders.Charity People are managing all applications for this role; interested applicants should send their CV to Ben Garner at Charity People.Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with
Dec 13, 2022
Full time
Individual Giving Manager Barts Charity £39,000 Based in Central London, near Barbican and St Pauls Hybrid working with 2 days a week in the office Charity People are delighted to be working in partnership with Barts Charity to recruit an Individual Giving Manager. A newly created position, the role will work to help plan, and lead on the implementation of an Individual Giving strategy at Barts Charity. The Charity Barts Charity are dedicated to supporting improvements to healthcare and transformative research which benefits 2.5 million people in East London and beyond. They do this by funding high quality, ground-breaking research, innovative patient care projects and NHS staff wellbeing initiatives that would not otherwise be funded by the NHS or other grant funders. The Role In what could be a career defining role, this is an exciting new opportunity to develop and deliver plans to grow the individual giving supporter base in line with the Public Fundraising strategy and overarching Charity strategy and objectives. With greater visibility following a brand and website refresh, increased community fundraising in their hospitals again, and growing digital presence there is real potential to harness the warmth that is felt from the East London community towards its hospitals.You will work to build and develop a multi-channel annual programme of activity to recruit and develop cash and regular giving supporters. This will include working on digital acquisition and development, as well as direct mail, phone, and ultimately F2F. You'll develop new fundraising ideas and products, adopting a test and learn approach, to ensure a strong Individual Giving portfolio, along with building and managing supporter journeys to maximise lifetime value and retention. Furthermore, there is a fantastic opportunity to develop a legacy giving programme to include legacy marketing and stewardship of legacy prospects and pledgers. The Candidate We are looking for someone with a strong track record of managing an Individual Giving or Direct Marketing programme including demonstrable success in donor acquisition and retention through a wide range of channels - including digital, phone, direct mail and F2F and experience of a variety of products/IG areas - cash, regular giving, legacy, mid value fundraising. You should have proven experience of creating inspiring and engaging fundraising propositions and managing supporter journeys across both digital and offline. In addition to this, you should have strong interpersonal, communication and influencing skills with the ability to motivate and inspire a broad range of stakeholders.Charity People are managing all applications for this role; interested applicants should send their CV to Ben Garner at Charity People.Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with
Overview: The Role and Team We are looking for a Customer Retention Manager internally designated Client Development Manager (CDM) as a key link between our customers and apetito. Customers see their CDM as the face of apetito - they are an instrumental part of the success of apetito partnerships A successful CDM will be a real self-starter, who can develop long-term partnerships with customers and achieve commercial targets including high levels of customer retention. Our CDMs manage their own customers whilst having a team of apetito colleagues to back them up. This is an important role and gives us a real point of difference in the market. The Care Homes Team are: Dedicated experts in the provision of food for older people We are genuine partners to Care Homes and their teams We are proud to create food that is enjoyed and sharedOur Care Homes team have a very forward thinking culture that will really help us to accelerate growth over the next 5 years. We have a mix of experienced managers, food professionals and graduates who are positive and passionate about what we do. We make a real difference. For further information on the CDM role please view the link below: Please note this is a home based role covering all Yorkshire Regions & Lincolnshire (and other M62 corridor & Northern England areas as cover is required) Who We Are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing over 400 hospitals, 600 care homes and thousands more through our work with Local Authorities, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being' for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Responsibilities: Retention Retention is the key challenge of the CDM role. The targets set are to achieve 95% Account & Value retention on existing accounts. Mobilisations A key element of this role is to ensure that we mobilise our service excellently. This will involve introducing our system, training staff and leaving them appropriately skilled to continue the service. Business Development To work closely with KAM's to develop group opportunities for further business development. apetito target Groups as opposed to Independents and the development of on-going business is often as a direct result of a successful mobilisation. Relationships External relationships are obviously key to the success of this role, but CDM's are required to work closely with other divisions, to include Marketing, CS&D and Product development, Healthcare, LA and WFF. The CDM would typically manage a portfolio of around 40 customers with a key focus on budget control, delivering training needs, product presentations and dispute resolution. The role will also be expected to promote apetito throughout the Care Homes marketplace through extensive networking. Qualifications: Essential: Proven experience of achieving and exceeding targets from an Account Management perspective. Training experience. Consultative, Solutions-led Sales experience, not hard product sell. Strong Commercial experience - be able to justify a business-case. Objections handling focused around financial issues. Good O Levels / GCSEs to support a high standard of business communication skills and numerical analysis. Covid Double Vaccinated (or appropriate exemption) Desirable: Catering experience Experience of food/nutritional/technical standards Experience of the Care sector Customer Service experience Good A Levels/Degree Advanced Food Hygiene Training Intermediate Food hygiene qualification Personal Qualities: We are looking for a self-motivated individual with proven organisational and training skills. Whilst a significant amount of their time will involve working alone they must be a team player who is happy to work within the team to meet joint objectives. The candidate will need to be able to work with and most crucially influence people at all levels within the Care Homes sector. Passion - Must display a passion for this role Gravitas- Credibility with Group Owners/Management Boards Empathy with the customer - able to deliver through others Constantly challenges existing practices; strives for excellence Resilient & determined; persistent in pursuit of achievement Likeability - People buy from people Excellent influencing, listening and communication skills Approachable & presentable Extremely attentive Logical and analytical, but with a results focus Prepared to work flexible hours Able to stay away overnight as needed. Typically no more than 1/night per week Role will include a significant amount of regional travel depending on location. Clean or virtually clean driving license essential. Lives or willing to relocate within reasonable distance of work location As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires an Standard DBS Disclosure. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Dec 08, 2021
Full time
Overview: The Role and Team We are looking for a Customer Retention Manager internally designated Client Development Manager (CDM) as a key link between our customers and apetito. Customers see their CDM as the face of apetito - they are an instrumental part of the success of apetito partnerships A successful CDM will be a real self-starter, who can develop long-term partnerships with customers and achieve commercial targets including high levels of customer retention. Our CDMs manage their own customers whilst having a team of apetito colleagues to back them up. This is an important role and gives us a real point of difference in the market. The Care Homes Team are: Dedicated experts in the provision of food for older people We are genuine partners to Care Homes and their teams We are proud to create food that is enjoyed and sharedOur Care Homes team have a very forward thinking culture that will really help us to accelerate growth over the next 5 years. We have a mix of experienced managers, food professionals and graduates who are positive and passionate about what we do. We make a real difference. For further information on the CDM role please view the link below: Please note this is a home based role covering all Yorkshire Regions & Lincolnshire (and other M62 corridor & Northern England areas as cover is required) Who We Are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing over 400 hospitals, 600 care homes and thousands more through our work with Local Authorities, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being' for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Responsibilities: Retention Retention is the key challenge of the CDM role. The targets set are to achieve 95% Account & Value retention on existing accounts. Mobilisations A key element of this role is to ensure that we mobilise our service excellently. This will involve introducing our system, training staff and leaving them appropriately skilled to continue the service. Business Development To work closely with KAM's to develop group opportunities for further business development. apetito target Groups as opposed to Independents and the development of on-going business is often as a direct result of a successful mobilisation. Relationships External relationships are obviously key to the success of this role, but CDM's are required to work closely with other divisions, to include Marketing, CS&D and Product development, Healthcare, LA and WFF. The CDM would typically manage a portfolio of around 40 customers with a key focus on budget control, delivering training needs, product presentations and dispute resolution. The role will also be expected to promote apetito throughout the Care Homes marketplace through extensive networking. Qualifications: Essential: Proven experience of achieving and exceeding targets from an Account Management perspective. Training experience. Consultative, Solutions-led Sales experience, not hard product sell. Strong Commercial experience - be able to justify a business-case. Objections handling focused around financial issues. Good O Levels / GCSEs to support a high standard of business communication skills and numerical analysis. Covid Double Vaccinated (or appropriate exemption) Desirable: Catering experience Experience of food/nutritional/technical standards Experience of the Care sector Customer Service experience Good A Levels/Degree Advanced Food Hygiene Training Intermediate Food hygiene qualification Personal Qualities: We are looking for a self-motivated individual with proven organisational and training skills. Whilst a significant amount of their time will involve working alone they must be a team player who is happy to work within the team to meet joint objectives. The candidate will need to be able to work with and most crucially influence people at all levels within the Care Homes sector. Passion - Must display a passion for this role Gravitas- Credibility with Group Owners/Management Boards Empathy with the customer - able to deliver through others Constantly challenges existing practices; strives for excellence Resilient & determined; persistent in pursuit of achievement Likeability - People buy from people Excellent influencing, listening and communication skills Approachable & presentable Extremely attentive Logical and analytical, but with a results focus Prepared to work flexible hours Able to stay away overnight as needed. Typically no more than 1/night per week Role will include a significant amount of regional travel depending on location. Clean or virtually clean driving license essential. Lives or willing to relocate within reasonable distance of work location As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires an Standard DBS Disclosure. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Dec 07, 2021
Full time
LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
*Social Media Marketing Assistant* *Location: *Flexible and at Head Office in Milton Keynes *Salary: *Circa £18,000 *Supervised by: *Social Media Marketing Executive *Reports to: *Digital Marketing Manager *Direct Reports: *None *Job purpose* Does learning innovative digital and social media marketing skills whilst helping a great cause appeal to you? This charity is looking for someone with a positive attitude who has a strong interest in social media and digital marketing and has a desire to make a difference. They will train you to promote and support their brand on social media and grow the reach of their platforms through the recruitment of new followers and retention of loyal followers. The candidate will plan and post engaging content and be responsive and considerate to increase follower engagement. You will be a flexible and hardworking individual with a positive can-do attitude and a keen eye for detail. An excellent communicator with the ability to work sensitively and diplomatically with others, both internally and externally with supporters who may be going through current or recent traumatic experiences. Through this work, you will learn skills that can help you develop your career within the charity. The successful candidate would be joining a dynamic Digital Marketing team during an exciting period of transformation, growth, and development. Our client is an influential, game changing, intelligent and focused charity embracing its fantastic supporter base across the UK. They are passionate about finding a cure for brain tumours through their Centre Strategy and increasing the national investment in brain tumour research. *Working hours* This is a full-time (35 hours per week) permanent position. Flexible hours are available between 8am-6pm (core hours 10am-3pm) Mon-Fri. There will be times when you will need to work evening and weekends with this role to complete specific projects and achieve objectives. Some travel around the UK will also be required. They are currently trialling a flexible/hybrid approach working at least three days a week from their Head Office in Milton Keynes. *Main duties include but not limited to: * · Helping to implement and support our day-to-day social media activities, as determined by the charity's priorities, goals, and our digital marketing strategy to drive the charity forward, promoting our campaigns, delighting our community, fostering loyalty, and increasing income · Learn to plan, produce and schedule content for our social platforms including Facebook, Twitter, Instagram, LinkedIn, Tik Tok with more to follow. Use various scheduling tools as appropriate, drafting copy and editing images for posts - using tools such as photoshop at a basic level as and where necessary · Oversee and respond to all daily activity and engagements on our social platforms to help increase loyalty, give a great supporter experience, and increase engagement and following across our channels · Ensure a consistent brand message across all comments and posts which follow our tone of voice/style across all social media channels · Ensure supporter queries through messages on our social platforms and emails are managed and responded to appropriately, following a set of processes · Identify and help nurture social media influencers for our brand, especially on Twitter, Instagram and TikTok · Ensure our content bank is kept up to date and re-used effectively · Keep up to date on the social media activity of other organisations and charities in the medical and health sector and on all trends and best practice in social media, as well as changes to platforms rules, interactions, algorithms etc. to inform our thinking · Some out of hours (evening and weekends) support via a rota for social media monitoring · Build relationships with key stakeholders across the charity and gain knowledge of how the charity operates. Identifying opportunities to hand over details to the Community Fundraising, PR, and other teams, to support wider charity objectives · Ensure that central administration systems are in place at this charity are complied with, and that all contact and conversations with supporters are correctly entered onto the database · Ensure that all relevant charity and other legislation is complied with and comply with the charity's internal policies as appropriate · Undertake any other reasonable duties as required by the Digital Marketing Manager, Marketing Manager and Management team *Closing Date: Sunday 12th December 2021 * *Early applications are encouraged; **interviews will commence before the closing date if suitable candidates are identified.* *To Apply and for more information* Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please. indlp Reference ID: 159232 Job Types: Full-time, Permanent Salary: From £18,000.00 per year Schedule: * Monday to Friday
Dec 06, 2021
Full time
*Social Media Marketing Assistant* *Location: *Flexible and at Head Office in Milton Keynes *Salary: *Circa £18,000 *Supervised by: *Social Media Marketing Executive *Reports to: *Digital Marketing Manager *Direct Reports: *None *Job purpose* Does learning innovative digital and social media marketing skills whilst helping a great cause appeal to you? This charity is looking for someone with a positive attitude who has a strong interest in social media and digital marketing and has a desire to make a difference. They will train you to promote and support their brand on social media and grow the reach of their platforms through the recruitment of new followers and retention of loyal followers. The candidate will plan and post engaging content and be responsive and considerate to increase follower engagement. You will be a flexible and hardworking individual with a positive can-do attitude and a keen eye for detail. An excellent communicator with the ability to work sensitively and diplomatically with others, both internally and externally with supporters who may be going through current or recent traumatic experiences. Through this work, you will learn skills that can help you develop your career within the charity. The successful candidate would be joining a dynamic Digital Marketing team during an exciting period of transformation, growth, and development. Our client is an influential, game changing, intelligent and focused charity embracing its fantastic supporter base across the UK. They are passionate about finding a cure for brain tumours through their Centre Strategy and increasing the national investment in brain tumour research. *Working hours* This is a full-time (35 hours per week) permanent position. Flexible hours are available between 8am-6pm (core hours 10am-3pm) Mon-Fri. There will be times when you will need to work evening and weekends with this role to complete specific projects and achieve objectives. Some travel around the UK will also be required. They are currently trialling a flexible/hybrid approach working at least three days a week from their Head Office in Milton Keynes. *Main duties include but not limited to: * · Helping to implement and support our day-to-day social media activities, as determined by the charity's priorities, goals, and our digital marketing strategy to drive the charity forward, promoting our campaigns, delighting our community, fostering loyalty, and increasing income · Learn to plan, produce and schedule content for our social platforms including Facebook, Twitter, Instagram, LinkedIn, Tik Tok with more to follow. Use various scheduling tools as appropriate, drafting copy and editing images for posts - using tools such as photoshop at a basic level as and where necessary · Oversee and respond to all daily activity and engagements on our social platforms to help increase loyalty, give a great supporter experience, and increase engagement and following across our channels · Ensure a consistent brand message across all comments and posts which follow our tone of voice/style across all social media channels · Ensure supporter queries through messages on our social platforms and emails are managed and responded to appropriately, following a set of processes · Identify and help nurture social media influencers for our brand, especially on Twitter, Instagram and TikTok · Ensure our content bank is kept up to date and re-used effectively · Keep up to date on the social media activity of other organisations and charities in the medical and health sector and on all trends and best practice in social media, as well as changes to platforms rules, interactions, algorithms etc. to inform our thinking · Some out of hours (evening and weekends) support via a rota for social media monitoring · Build relationships with key stakeholders across the charity and gain knowledge of how the charity operates. Identifying opportunities to hand over details to the Community Fundraising, PR, and other teams, to support wider charity objectives · Ensure that central administration systems are in place at this charity are complied with, and that all contact and conversations with supporters are correctly entered onto the database · Ensure that all relevant charity and other legislation is complied with and comply with the charity's internal policies as appropriate · Undertake any other reasonable duties as required by the Digital Marketing Manager, Marketing Manager and Management team *Closing Date: Sunday 12th December 2021 * *Early applications are encouraged; **interviews will commence before the closing date if suitable candidates are identified.* *To Apply and for more information* Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please. indlp Reference ID: 159232 Job Types: Full-time, Permanent Salary: From £18,000.00 per year Schedule: * Monday to Friday
Job Description LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Dec 05, 2021
Full time
Job Description LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Job Description LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
Dec 05, 2021
Full time
Job Description LOYALTY & CULTIVATION MARKETING SENIOR EXECUTIVE Salary: £30,000 + benefits Contract length: Permanent Location: Stratford w/ flexibility Closing date: Sunday 12th December 2021, 23:55 Are you a self-motivated and sharp minded individual with strong loyalty & cultivation or supporter journey marketing experience that can help us beat cancer? Why we need you We have an exciting opportunity to join us as a Loyalty & Cultivation Marketing Senior Executive. We need you to support the retention and cultivation of loyal CRUK audiences across all areas of the organisation, by demonstrating the impact of CRUK's work and ways to get involved in supporting it, across multiple marketing channels. Further to this, we need you to support the Marketing Manager to deliver the marketing plan, meeting KPIs, to time and budget. What will I be doing? Make an impact every day by… Undertaking internal and external landscape analysis to define and develop the audiences and product offerings that need activating Translating the marketing plan into cross-channel integrated briefs that meet the needs of Cancer Research UK audiences Translating cross-channel integrated briefs into campaign specific briefs, leading on the delivery of campaign set-up requirements in collaboration with internal teams Taking responsibility for the content and creative production process, working with internal and external stakeholders Working with UX experts to devise pre-launch test and learn initiatives Leading on all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity Leading on in-campaign reporting and post-campaign analysis. What skills are you looking for? You'll be able to bring to the role… Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis Strong loyalty, cultivation or supporter journey experience Good understanding of end-to-end supporter or customer journeys or loyalty programmes, and the role of different channels in fully integrated campaigns Data-driven with a good understanding of UX principles and experience of interpreting results and using insight to recommend opportunities for optimisation Experience of developing highly effective campaign assets for use across channels Commercially aware with experience of budget management Experience of managing and motivating agencies to drive maximum value from relationships. What will I gain? Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work. If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.
TPP Fundraising and Development team are working with an amazing international charity as they look to recruit into their very successful individual Giving team. The role of Individual Giving and Stewardship Officer will play a vital role within their Fundraising department as individual giving is one of their most successful teams, raising 73% of their total income in 2020. As the Individual Giving and Stewardship Office within this team you will manage and develop the charities stewardship programme, managing the thanking process, building relationships with external suppliers and working very closely with the Communications and Digital teams. Job title: Individual Giving and Stewardship Officer Charity type: International Salary: £37,300 Location: London with remote working As the Individual Giving and Stewardship Officer you will develop the charity's stewardship programme, focusing on increasing donor loyalty for supporters giving up to £10k. You will liaise with field staff to source and develop content, oversee the creative, brief external agencies and report on campaign successes. The thanking processes is an important aspect of this role, you will work with the Supporter Care Manager and digital team to ensure that content and the thanking processes are consistent and in place. This position will see you work with the team delivering campaigns across direct mail, DRTV, press ads and radio to not only build long term loyalty but recruit new supporters. They are looking for candidates who have experience of implementing and evaluating effective integrated multi-channel fundraising strategies with a focus on retention of existing supporters. You will have experience of managing and delivering fundraising campaigns through a range of marketing channels. Experience of designing and implementing a successful supporter journey. You will have a creative approach to your work and the ability to produce engaging and compelling written content. If you have read through this advertisement with great interest and would like to find out further information then please apply within. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Dec 03, 2021
Full time
TPP Fundraising and Development team are working with an amazing international charity as they look to recruit into their very successful individual Giving team. The role of Individual Giving and Stewardship Officer will play a vital role within their Fundraising department as individual giving is one of their most successful teams, raising 73% of their total income in 2020. As the Individual Giving and Stewardship Office within this team you will manage and develop the charities stewardship programme, managing the thanking process, building relationships with external suppliers and working very closely with the Communications and Digital teams. Job title: Individual Giving and Stewardship Officer Charity type: International Salary: £37,300 Location: London with remote working As the Individual Giving and Stewardship Officer you will develop the charity's stewardship programme, focusing on increasing donor loyalty for supporters giving up to £10k. You will liaise with field staff to source and develop content, oversee the creative, brief external agencies and report on campaign successes. The thanking processes is an important aspect of this role, you will work with the Supporter Care Manager and digital team to ensure that content and the thanking processes are consistent and in place. This position will see you work with the team delivering campaigns across direct mail, DRTV, press ads and radio to not only build long term loyalty but recruit new supporters. They are looking for candidates who have experience of implementing and evaluating effective integrated multi-channel fundraising strategies with a focus on retention of existing supporters. You will have experience of managing and delivering fundraising campaigns through a range of marketing channels. Experience of designing and implementing a successful supporter journey. You will have a creative approach to your work and the ability to produce engaging and compelling written content. If you have read through this advertisement with great interest and would like to find out further information then please apply within. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Permanent - Full Time - 35 Hours We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Will you join us? Reporting to the Retention Manager, the Senior Direct Marketing Officer will have responsibility for the planning, development, implementation, management and delivery of the retention programme within Direct Marketing, in order to achieve net income targets as well as line manage the teams Direct Marketing Officer. You will confidently manage projects across a range of channels to various audiences. You will also be expected to closely monitor and evaluate all direct marketing campaigns and the retention programme as a whole, and provide regular updates and reports. You will work cross-organisationally to ensure that supporter journeys and communication are effective. You will manage data and financial resources as well as external suppliers, agencies and temporary staff and/or volunteers when necessary. You will be required to set, monitor, evaluate and report on financial budget information including income and other key performance indicators. You will report to the Direct Marketing Manager and will work closely with other staff in the Public Fundraising team, Fundraising department and across the organisation as required. You will be expected to contribute to the overall success of the Fundraising Department through effective database development, brand awareness and sharing of resources. The job will require widespread contact externally with professional fundraisers, agencies and the general public. You will contribute towards the annual planning cycle of the Direct Marketing Team, and have specific responsibility for Mind's retention programme, including welcoming new donors once recruited. Closing date: 14th November 2021 Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates - therefore we encourage an early application. This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team). Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.
Nov 30, 2021
Full time
Permanent - Full Time - 35 Hours We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Will you join us? Reporting to the Retention Manager, the Senior Direct Marketing Officer will have responsibility for the planning, development, implementation, management and delivery of the retention programme within Direct Marketing, in order to achieve net income targets as well as line manage the teams Direct Marketing Officer. You will confidently manage projects across a range of channels to various audiences. You will also be expected to closely monitor and evaluate all direct marketing campaigns and the retention programme as a whole, and provide regular updates and reports. You will work cross-organisationally to ensure that supporter journeys and communication are effective. You will manage data and financial resources as well as external suppliers, agencies and temporary staff and/or volunteers when necessary. You will be required to set, monitor, evaluate and report on financial budget information including income and other key performance indicators. You will report to the Direct Marketing Manager and will work closely with other staff in the Public Fundraising team, Fundraising department and across the organisation as required. You will be expected to contribute to the overall success of the Fundraising Department through effective database development, brand awareness and sharing of resources. The job will require widespread contact externally with professional fundraisers, agencies and the general public. You will contribute towards the annual planning cycle of the Direct Marketing Team, and have specific responsibility for Mind's retention programme, including welcoming new donors once recruited. Closing date: 14th November 2021 Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates - therefore we encourage an early application. This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team). Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.