Account Manager Financial Services Monday - Friday £22,500 +OTE Higher salary available for those with payroll / financial experience. Are you a considered, technically minded and proactive account manager or customer service agent?Do you thrive in solving problems and offering an excellent service? Working from the Congleton office, the Account Manager will support on a large array of customer support and account management services. You'll be part of an innovative financial services company, working with incredible technologies and a large array of models and services on offer. A highly desirable company and industry, this is a role with plenty to get stuck into and with the opportunity for an extra £7,000 bonus per annum - it's something to really get excited about. The Account Manager will: Provide all forms of technical support and guidance to customers. Troubleshoot first line issues that may arise. Manage customer projects. Provide wider administrative support. Develop and maintain strong relationships to drive sales. Ensure total customer satisfaction. You'll need experience with customer service and account management, within a commercial setting. Ideally within payroll / financial but this is not required.The Account Manager needs to be sociable, conversational, professional and approachable. If you're interested in hearing more - get in touch with Holly Goodwin on or apply today. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Mar 29, 2024
Full time
Account Manager Financial Services Monday - Friday £22,500 +OTE Higher salary available for those with payroll / financial experience. Are you a considered, technically minded and proactive account manager or customer service agent?Do you thrive in solving problems and offering an excellent service? Working from the Congleton office, the Account Manager will support on a large array of customer support and account management services. You'll be part of an innovative financial services company, working with incredible technologies and a large array of models and services on offer. A highly desirable company and industry, this is a role with plenty to get stuck into and with the opportunity for an extra £7,000 bonus per annum - it's something to really get excited about. The Account Manager will: Provide all forms of technical support and guidance to customers. Troubleshoot first line issues that may arise. Manage customer projects. Provide wider administrative support. Develop and maintain strong relationships to drive sales. Ensure total customer satisfaction. You'll need experience with customer service and account management, within a commercial setting. Ideally within payroll / financial but this is not required.The Account Manager needs to be sociable, conversational, professional and approachable. If you're interested in hearing more - get in touch with Holly Goodwin on or apply today. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
The Greater Manchester HR Shared Service (GMSS) is a partnership between Trafford Council and Greater Manchester Police. Our aim is to provide a first class transactional HR and payroll service for around 20,000 employees and customers across both organisations.To apply for any of these roles, you will need to be a dynamic and enthusiastic individual with experience in either, HR, payroll or shared service centres who is able to work in a fast paced customer focused environment. Main Purpose of the role 1.To assist in the delivery of a highly-regarded, expert HR, specialist advisory service to GMP staff and managers, ensuring adherence to legislation & regulations and reinforce a culture of manager-led HR activity.2. Provision of initial HR advice and support on a variety of HR areas serving as a subject matter expert and providing guidance up to the point that it becomes an actual formal case.3. Provision of high-quality, right-first-time excellence within the advisory team; actively monitoring and responding to intelligence to ensure accurate, compliant and timely delivery that exceeds expectations and inspires customer confidence.4. To contribute to the development of a 'leading edge' Shared Service Centre for Partnership members, ensuring a high performing and customer focused advisory service that is continuously improving and seen as best-in-class public sector model.Your main duties and responsibilities will include: - To be responsible for the delivery of a high-performing specialist HR advice handling service providing expert guidance and risk based options to customers and managers where appropriate.- Support and champion the new service delivery model encouraging staff and managers to use the self service tools available to them, reinforcing the channels and sharing knowledge and skills to them in a coaching style.- To assist in the development of relevant strategies and policies, including the production of procedures and documentation relating to specialist HR advice within the HR Shared Service operations. Please note all applicants MUST have extensive experience in HR advisory/customer service or case work role within a large organisation, and Graduate CIPD
Mar 29, 2024
Full time
The Greater Manchester HR Shared Service (GMSS) is a partnership between Trafford Council and Greater Manchester Police. Our aim is to provide a first class transactional HR and payroll service for around 20,000 employees and customers across both organisations.To apply for any of these roles, you will need to be a dynamic and enthusiastic individual with experience in either, HR, payroll or shared service centres who is able to work in a fast paced customer focused environment. Main Purpose of the role 1.To assist in the delivery of a highly-regarded, expert HR, specialist advisory service to GMP staff and managers, ensuring adherence to legislation & regulations and reinforce a culture of manager-led HR activity.2. Provision of initial HR advice and support on a variety of HR areas serving as a subject matter expert and providing guidance up to the point that it becomes an actual formal case.3. Provision of high-quality, right-first-time excellence within the advisory team; actively monitoring and responding to intelligence to ensure accurate, compliant and timely delivery that exceeds expectations and inspires customer confidence.4. To contribute to the development of a 'leading edge' Shared Service Centre for Partnership members, ensuring a high performing and customer focused advisory service that is continuously improving and seen as best-in-class public sector model.Your main duties and responsibilities will include: - To be responsible for the delivery of a high-performing specialist HR advice handling service providing expert guidance and risk based options to customers and managers where appropriate.- Support and champion the new service delivery model encouraging staff and managers to use the self service tools available to them, reinforcing the channels and sharing knowledge and skills to them in a coaching style.- To assist in the development of relevant strategies and policies, including the production of procedures and documentation relating to specialist HR advice within the HR Shared Service operations. Please note all applicants MUST have extensive experience in HR advisory/customer service or case work role within a large organisation, and Graduate CIPD
Are you someone who thrives on data analysis and making a tangible impact? Our Howdens HR Services team is seeking a proactive HR Assistant to join their team located in Howden, East Yorkshire. In this role, you'll play a crucial part in supporting Operations and Supply Chain by handling HR administration, projects, management information, and ensuring the continuous maintenance and updating of HR systems. This is a full-time, permanent position ideal for a recent graduate with a keen interest and proficiency in data analysis and systems, particularly within an HR setting. If you're eager to contribute your analytical skills to drive meaningful change, this could be the perfect opportunity for you. What will I be doing as a HR Assistant? Ensuring the delivery of all HR operational administration. Providing support to line managers and employees regarding HR Services processes. Collecting and managing data to facilitate further analysis, as well as aiding in report preparation. Supporting on data driven projects. Maintaining accurate updates across all HR systems. Processing changes and departures within payroll deadlines. What do I need to qualify for the HR Assistant role? Solutions focused, and highly organised with a customer service mindset. Excellent communication skills. Intermediate level Excel Skills, including V-Lookups. Interest in employment law and internal HR policies. Interest in HR processes and how they impact our people. What can we offer you as a HR Assistant? Competitive salary and company bonus (up to 10%) Excellent pension scheme (company contribution of up to 12%) 25 days holiday + bank holidays with the option to buy additional days. Training & development in an HR function Staff Discount Free lunch at our onsite canteen Employee Assistance Programme Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 840 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Mar 29, 2024
Full time
Are you someone who thrives on data analysis and making a tangible impact? Our Howdens HR Services team is seeking a proactive HR Assistant to join their team located in Howden, East Yorkshire. In this role, you'll play a crucial part in supporting Operations and Supply Chain by handling HR administration, projects, management information, and ensuring the continuous maintenance and updating of HR systems. This is a full-time, permanent position ideal for a recent graduate with a keen interest and proficiency in data analysis and systems, particularly within an HR setting. If you're eager to contribute your analytical skills to drive meaningful change, this could be the perfect opportunity for you. What will I be doing as a HR Assistant? Ensuring the delivery of all HR operational administration. Providing support to line managers and employees regarding HR Services processes. Collecting and managing data to facilitate further analysis, as well as aiding in report preparation. Supporting on data driven projects. Maintaining accurate updates across all HR systems. Processing changes and departures within payroll deadlines. What do I need to qualify for the HR Assistant role? Solutions focused, and highly organised with a customer service mindset. Excellent communication skills. Intermediate level Excel Skills, including V-Lookups. Interest in employment law and internal HR policies. Interest in HR processes and how they impact our people. What can we offer you as a HR Assistant? Competitive salary and company bonus (up to 10%) Excellent pension scheme (company contribution of up to 12%) 25 days holiday + bank holidays with the option to buy additional days. Training & development in an HR function Staff Discount Free lunch at our onsite canteen Employee Assistance Programme Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 840 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Vehicle Technician - Cannock Salary: 32,000 to 33,000 DOE, plus benefits ans overtime OTE 37,000 Working hours : Monday to Friday, 8:30am - 5:30pm plus Saturday mornings on rota OC17278 Vehicle Technician Fantastic benefits package that includes: Great working conditions Pleasant workforce Enhanced holiday We are seeking a skilled and experienced Vehicle Technician to join our client's workshop in Cannock. Our client specialises in fleet vehicles including transits, sprinters, and various other LCVs. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, including, trucks, and vans. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Enhanced holiday Role: Vehicle Technician To Service and Maintain customers vehicles To liaise the workshop controller and managers Carry out diagnostics Carry out VHC's Requirements: Vehicle Technician Level 3 NVQ Vehicle repairs or similar, will look at Level 2 with sufficient experience 2 years minimum experience in large garage Full driving licence Own tools All applications will be treated with the utmost confidentiality VTMDL Vehicle Technician Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 29, 2024
Full time
Vehicle Technician - Cannock Salary: 32,000 to 33,000 DOE, plus benefits ans overtime OTE 37,000 Working hours : Monday to Friday, 8:30am - 5:30pm plus Saturday mornings on rota OC17278 Vehicle Technician Fantastic benefits package that includes: Great working conditions Pleasant workforce Enhanced holiday We are seeking a skilled and experienced Vehicle Technician to join our client's workshop in Cannock. Our client specialises in fleet vehicles including transits, sprinters, and various other LCVs. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, including, trucks, and vans. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Enhanced holiday Role: Vehicle Technician To Service and Maintain customers vehicles To liaise the workshop controller and managers Carry out diagnostics Carry out VHC's Requirements: Vehicle Technician Level 3 NVQ Vehicle repairs or similar, will look at Level 2 with sufficient experience 2 years minimum experience in large garage Full driving licence Own tools All applications will be treated with the utmost confidentiality VTMDL Vehicle Technician Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Consultant - HCM (HR & Payroll) RemoteJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: Experienced Payroll and HR specialist with a background in processing, managing and implementing Payroll and HR software solutions Knowledge of Payroll and HR processing life cycle Accounting and Payroll qualifications Experience in implementing ERP systems Knowledge of HMRC PAYE rules Meticulous and articulate in problem solving and finding solutions using 'Best practice' methods. Analytical and strategic in approach to delivering HCM Systems Proficient in numeracy, with an ability to review and understand Payroll and HR specific data. Good understanding of project management principles and delivering ERP systems Good data integration and manipulation skills Strong written-communication skills Experience in managing customer sensitive data. Understanding of UK GDPR rules Strong data reconciliation skills Day-to-day, you will: Provide consultancy and implement HCM Human Capital Management software systems - for Payroll, Human Resources, and Employee Self Service software. Deliver customer software walkthrough/presentations of end-to-end solutions for HCM modules Establish customer requirements for HCM module implementation using a defined project delivery methodology. Train end-users on HCM modules Maintain responsibility for Payroll/HR Data Collection, verification, validation, and data loading. Manage payroll/HR data reconciliation and Parallel Payroll Processing Implement payroll HCM system - setup and configure Manage stakeholders' expectations. Work with internal and external project managers Work diligently to deliver projects within budget and technical scope. Collaborate with peers and other functional teams to improve the HCM solutions. Deliver client sessions remotely and on customer sites. Manage project life cycle and milestones for project completionYour skills and experiences might also include: Knowledge of UK PAYE Payroll rules and regulations and an understanding of other tax authorities ROS Ireland would be advantageous. Understanding of fundamental Payroll principles Familiar with processing and maintaining medium to large payrolls Articulate with verbal and written communications and mathematical skills Good accounting knowledge and understanding of payroll transactions Proficient in double-entry bookkeeping and cost accounting CIPP qualification Chartered Institute Payroll Professionals (advantageous) Understanding of Pension rules and management for Pension Auto-enrolment. Adept at configuring rules for payroll pay types and working rule agreements. Understanding of RTI protocols - HMRC Real Time Information Experience in implementing Payroll and Human Resource software systems Experience managing/processing payrolls - full life cycle - Onboarding through to HMRC submissions. Strong problem-solving skills. Experience in comprehending software database table and field details Confident using Microsoft Excel, Power BI, and other business intelligence tools Proficient in off-system manual payroll calculations Ability to decipher syntax for coding pay type/item variables for advanced payroll calculation logic. Knowledge of Construction and House Building sector accountingWhat does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Mar 29, 2024
Full time
Consultant - HCM (HR & Payroll) RemoteJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: Experienced Payroll and HR specialist with a background in processing, managing and implementing Payroll and HR software solutions Knowledge of Payroll and HR processing life cycle Accounting and Payroll qualifications Experience in implementing ERP systems Knowledge of HMRC PAYE rules Meticulous and articulate in problem solving and finding solutions using 'Best practice' methods. Analytical and strategic in approach to delivering HCM Systems Proficient in numeracy, with an ability to review and understand Payroll and HR specific data. Good understanding of project management principles and delivering ERP systems Good data integration and manipulation skills Strong written-communication skills Experience in managing customer sensitive data. Understanding of UK GDPR rules Strong data reconciliation skills Day-to-day, you will: Provide consultancy and implement HCM Human Capital Management software systems - for Payroll, Human Resources, and Employee Self Service software. Deliver customer software walkthrough/presentations of end-to-end solutions for HCM modules Establish customer requirements for HCM module implementation using a defined project delivery methodology. Train end-users on HCM modules Maintain responsibility for Payroll/HR Data Collection, verification, validation, and data loading. Manage payroll/HR data reconciliation and Parallel Payroll Processing Implement payroll HCM system - setup and configure Manage stakeholders' expectations. Work with internal and external project managers Work diligently to deliver projects within budget and technical scope. Collaborate with peers and other functional teams to improve the HCM solutions. Deliver client sessions remotely and on customer sites. Manage project life cycle and milestones for project completionYour skills and experiences might also include: Knowledge of UK PAYE Payroll rules and regulations and an understanding of other tax authorities ROS Ireland would be advantageous. Understanding of fundamental Payroll principles Familiar with processing and maintaining medium to large payrolls Articulate with verbal and written communications and mathematical skills Good accounting knowledge and understanding of payroll transactions Proficient in double-entry bookkeeping and cost accounting CIPP qualification Chartered Institute Payroll Professionals (advantageous) Understanding of Pension rules and management for Pension Auto-enrolment. Adept at configuring rules for payroll pay types and working rule agreements. Understanding of RTI protocols - HMRC Real Time Information Experience in implementing Payroll and Human Resource software systems Experience managing/processing payrolls - full life cycle - Onboarding through to HMRC submissions. Strong problem-solving skills. Experience in comprehending software database table and field details Confident using Microsoft Excel, Power BI, and other business intelligence tools Proficient in off-system manual payroll calculations Ability to decipher syntax for coding pay type/item variables for advanced payroll calculation logic. Knowledge of Construction and House Building sector accountingWhat does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Mobile Vehicle Technician - Birmingham Salary: 36,000 to 42,000 DOE, plus benefits and overtime Working hours : Monday to Friday, days, 8.30-5.30, Saturday morning on rota time and half rate (negotiable saturdays) OC17157 My client is recruiting for an experienced Mobile Vehicle Technician for their company in Birmingham, we are looking for a Vehicle Technician who wants to join a growing company, with excellent progression opportunities. We are looking for Technicians ideally from a main dealer background, or with LCV experience. Fantastic benefits package that includes: Mobile Vehicle Technician Great working conditions Pleasant workforce Well established company Company van Role: Mobile Vehicle Technician To Service and Maintain customers vehicles To liaise the workshop controller and managers Carry out diagnostics Carry out VHC's Requirements: Mobile Vehicle Technician Level 3 NVQ Vehicle repairs or similar, will look at Level 2 with sufficient experience 2 years minimum experience in large garage / main dealer / commercial vehicles Full driving licence Must be able to do Cam belts, clutches, head gasket's, diagnosing Own tools All applications will be treated with the utmost confidentiality VTMDL Mobile Technician Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 29, 2024
Full time
Mobile Vehicle Technician - Birmingham Salary: 36,000 to 42,000 DOE, plus benefits and overtime Working hours : Monday to Friday, days, 8.30-5.30, Saturday morning on rota time and half rate (negotiable saturdays) OC17157 My client is recruiting for an experienced Mobile Vehicle Technician for their company in Birmingham, we are looking for a Vehicle Technician who wants to join a growing company, with excellent progression opportunities. We are looking for Technicians ideally from a main dealer background, or with LCV experience. Fantastic benefits package that includes: Mobile Vehicle Technician Great working conditions Pleasant workforce Well established company Company van Role: Mobile Vehicle Technician To Service and Maintain customers vehicles To liaise the workshop controller and managers Carry out diagnostics Carry out VHC's Requirements: Mobile Vehicle Technician Level 3 NVQ Vehicle repairs or similar, will look at Level 2 with sufficient experience 2 years minimum experience in large garage / main dealer / commercial vehicles Full driving licence Must be able to do Cam belts, clutches, head gasket's, diagnosing Own tools All applications will be treated with the utmost confidentiality VTMDL Mobile Technician Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Portfolio Director for Financial Services & Banking - Oracle Enterprise Applications Company Description Version 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. Number 1 - Best place to work in Ireland 5th Best Large Workplace in the UK 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+ strong, €347m/£302m revenue business ERP Partner of the Year Job Description The Portfolio Director role within the Enterprise Applications practice will help lead a teams within the practice of over 600 consultants to deliver a portfolio of c £/€10m project services in the Private Financial Services sector. Reporting to the Head of Private Sector in Enterprise Applications, you will lead a team of senior colleagues across the delivery and commercial roles. This is a senior role in Version 1, with opportunity for the right individual to further progress into senior practice leadership roles across Version 1. In this role you will have full ownership for the P&L of the portfolio and as such, you will likely have held portfolio or programme management roles in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM. Oracle experience is NOT mandatory for this role. The role will suit experienced Portfolio Directors who have worked in Finance and\or HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to deliver the right solution. Qualifications You will have experience in leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You'll enjoy customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility - Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements ensuring our customer is at the heart of everything we do, we understand their ways of working and that we deliver successfully for them. You will likely spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups etc) and travel to Customer sites from time to time. Commercial Growth You will work closely with Commercial colleagues to build and support compelling proposals and customer offerings which will enable and support our continued growth ambition for the practice and deliver profitable outcomes. You'll have your own P&L and be accountable for that. People Leadership You will help lead a team of diverse professionals across our ERP, EPM and HCM teams located across the UK, Ireland and India in the Financial services & Banking area. You will ensure that we continue to have world class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators and are suitably skilled and informed in line with the continuously changing nature of Oracle Fusion Cloud products. Additional Information Why Version 1? Share in our Success through our Quarterly performance related Profit Share & an opportunity to join our new V1 Equity success Scheme. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review. Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too. Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon, and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. Additional Information: This is an opportunity to join one of the fastest-growing ERP Consultancies in Ireland & the UK. This is a full-time permanent role with some occasional client site travel. Permanent applications ideally. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Mar 29, 2024
Full time
Portfolio Director for Financial Services & Banking - Oracle Enterprise Applications Company Description Version 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. Number 1 - Best place to work in Ireland 5th Best Large Workplace in the UK 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+ strong, €347m/£302m revenue business ERP Partner of the Year Job Description The Portfolio Director role within the Enterprise Applications practice will help lead a teams within the practice of over 600 consultants to deliver a portfolio of c £/€10m project services in the Private Financial Services sector. Reporting to the Head of Private Sector in Enterprise Applications, you will lead a team of senior colleagues across the delivery and commercial roles. This is a senior role in Version 1, with opportunity for the right individual to further progress into senior practice leadership roles across Version 1. In this role you will have full ownership for the P&L of the portfolio and as such, you will likely have held portfolio or programme management roles in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM. Oracle experience is NOT mandatory for this role. The role will suit experienced Portfolio Directors who have worked in Finance and\or HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to deliver the right solution. Qualifications You will have experience in leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You'll enjoy customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility - Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements ensuring our customer is at the heart of everything we do, we understand their ways of working and that we deliver successfully for them. You will likely spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups etc) and travel to Customer sites from time to time. Commercial Growth You will work closely with Commercial colleagues to build and support compelling proposals and customer offerings which will enable and support our continued growth ambition for the practice and deliver profitable outcomes. You'll have your own P&L and be accountable for that. People Leadership You will help lead a team of diverse professionals across our ERP, EPM and HCM teams located across the UK, Ireland and India in the Financial services & Banking area. You will ensure that we continue to have world class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators and are suitably skilled and informed in line with the continuously changing nature of Oracle Fusion Cloud products. Additional Information Why Version 1? Share in our Success through our Quarterly performance related Profit Share & an opportunity to join our new V1 Equity success Scheme. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review. Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too. Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon, and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. Additional Information: This is an opportunity to join one of the fastest-growing ERP Consultancies in Ireland & the UK. This is a full-time permanent role with some occasional client site travel. Permanent applications ideally. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Vehicle Technician, Birmingham Location: Birmingham Salary: Negotiable depending on experience & brand expertise - looking at 32,000 - 40,000 basic, DOE, plus bonus and great company benefits Working hours : Monday to Friday, 8.30-5 Saturday mornings on rota OC15476, Vehicle Technician Are you looking to join an award winning company, and prestige brand, that are renown for their excellent ongoing training and employee satisfaction? We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in Birmingham. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Benefits: Vehicle Technician Company pension scheme Tool insurance Life assurance Enhanced holiday that increases with service Birthday off Health Cash Plan Staff discounts Long service awards Vehicle Technician role: All levels of technical works; from general servicing and repairs to diagnostics. Complete vehicle repairs to a high standard, adhere to manufacturer procedures and processes, become part of a team and mainly bring a high attention to detail. General maintenance & repairs. Complete the work on the systems and occasionally videos for customers Requirements Vehicle Technician Ideally we are looking for a fully qualified Vehicle Technician with a level 3 in Vehicle Maintenance & repair however we will consider someone with a level 2 in vehicle maintenance with strong technical knowledge. If you are a time served Vehicle Technician then we can discuss options. Must hold a Full UK driving licence MOT Tester would be advantageous A prestige dealership background is essential for this role If you have any further questions then please submit your application so we can discuss through the opportunity and your CV. Please note all applications will be strictly confidential and we won't send your CV out without talking with you first. VTMDL Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 29, 2024
Full time
Vehicle Technician, Birmingham Location: Birmingham Salary: Negotiable depending on experience & brand expertise - looking at 32,000 - 40,000 basic, DOE, plus bonus and great company benefits Working hours : Monday to Friday, 8.30-5 Saturday mornings on rota OC15476, Vehicle Technician Are you looking to join an award winning company, and prestige brand, that are renown for their excellent ongoing training and employee satisfaction? We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in Birmingham. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Benefits: Vehicle Technician Company pension scheme Tool insurance Life assurance Enhanced holiday that increases with service Birthday off Health Cash Plan Staff discounts Long service awards Vehicle Technician role: All levels of technical works; from general servicing and repairs to diagnostics. Complete vehicle repairs to a high standard, adhere to manufacturer procedures and processes, become part of a team and mainly bring a high attention to detail. General maintenance & repairs. Complete the work on the systems and occasionally videos for customers Requirements Vehicle Technician Ideally we are looking for a fully qualified Vehicle Technician with a level 3 in Vehicle Maintenance & repair however we will consider someone with a level 2 in vehicle maintenance with strong technical knowledge. If you are a time served Vehicle Technician then we can discuss options. Must hold a Full UK driving licence MOT Tester would be advantageous A prestige dealership background is essential for this role If you have any further questions then please submit your application so we can discuss through the opportunity and your CV. Please note all applications will be strictly confidential and we won't send your CV out without talking with you first. VTMDL Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Primary School Business Manager Full time, Permanent Pay Scale PO6 - 52 weeks per year. £49,000 + Start date - as soon as possible. The Governing body are looking for an experienced and enthusiastic SCHOOL BUSINESS MANAGER to join our large vibrant school, which is situated in Barking and Dagenham. The successful candidate will have overall responsibilities for a number of operational services, which will include: Prior experience in a role as a school business manager Accounting and financial management. Administrative systems, procedures and services. Develop and implement the school's fundraising and income generation strategy. Personnel and payroll administration. Premises management. Health, safety and security. Cleaning, catering and grounds maintenance. Procurement of Service Level Agreements and bids for funding. The successful candidate will: Have relevant qualifications and suitable experience, for example Diploma in School Business Management (CSBM). Have excellent communication and interpersonal skills. Be self-motivated, organised and have the ability to work independently. Think strategically and have experience of operating systems and procedures. Be an enthusiastic team player who is adaptable, flexible and well organised. Be prepared to make a distinctive contribution to the life of the school. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. To apply for this School Business Manager opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Mar 29, 2024
Full time
Primary School Business Manager Full time, Permanent Pay Scale PO6 - 52 weeks per year. £49,000 + Start date - as soon as possible. The Governing body are looking for an experienced and enthusiastic SCHOOL BUSINESS MANAGER to join our large vibrant school, which is situated in Barking and Dagenham. The successful candidate will have overall responsibilities for a number of operational services, which will include: Prior experience in a role as a school business manager Accounting and financial management. Administrative systems, procedures and services. Develop and implement the school's fundraising and income generation strategy. Personnel and payroll administration. Premises management. Health, safety and security. Cleaning, catering and grounds maintenance. Procurement of Service Level Agreements and bids for funding. The successful candidate will: Have relevant qualifications and suitable experience, for example Diploma in School Business Management (CSBM). Have excellent communication and interpersonal skills. Be self-motivated, organised and have the ability to work independently. Think strategically and have experience of operating systems and procedures. Be an enthusiastic team player who is adaptable, flexible and well organised. Be prepared to make a distinctive contribution to the life of the school. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. To apply for this School Business Manager opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
Mar 29, 2024
Full time
Are you an experienced Administrator with a strong financial background looking to excel in a challenging and more rewarding position where you can truly make a difference?Administrators at Barchester are a vital part of each homes management team, providing the General Manager with the support they require to ensure the running of a high quality and commercially successful home. Our Administrators are relied upon to ensure income and outgoings are timely, effective, and accurately recorded, so strong commercial acumen is key to this position. You will provide HR advice to your General Manager as well as home-based staff, and supervise junior members of the administration teamHere at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE Good level of numeracy skillsStrong commercial acumenExperience within credit control, invoice chasing, purchase/sales ledgers, payroll, management accountsAdministration experience Proficient user of Microsoft- specifically Word, Excel and OutlookAAT/NVQ Level 2 in Administration would be beneficial NEED TO DO Support the General Manager to provide accurate financial information to central accounts teamCheck Management Accounts are correct, understand implicationsEnsure aged debt is collected and managed appropriately, encouraging timely payment of client accountsPromote a warm and welcoming environment for residents, families, and Barchester staffEnsure rotas are complete Complete employment checks and payroll for home-based staffDemonstrate a positive and professional attitude both over the telephone and in personSupervise and support the homes administration teamManage safe contents REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to 500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK Terms & conditions apply If you would like to use your finance and administrative skills in an organisation that truly values your contribution whilst providing exceptional quality care, Barchester is the place to be. 4400
Salary: £34,085.47 per annum Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary) Contract: Permanent Hours: 37.5 per week Closing date: Thursday 11th April at 11:30pm Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland. About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland's ambitious strategy by leading our activities that help driver engagement both on a local and national scale. Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you'll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency. About the role Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice. As an experienced Supporter Engagement Executive, you'll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change. Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand. This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight. About you You'll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you'll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What's more, you'll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you'll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note, applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 29, 2024
Full time
Salary: £34,085.47 per annum Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary) Contract: Permanent Hours: 37.5 per week Closing date: Thursday 11th April at 11:30pm Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland. About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland's ambitious strategy by leading our activities that help driver engagement both on a local and national scale. Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you'll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency. About the role Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice. As an experienced Supporter Engagement Executive, you'll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change. Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand. This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight. About you You'll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you'll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What's more, you'll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you'll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms. How to apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note, applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Mar 29, 2024
Seasonal
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. As a Administrative Support Officer, you will be responsible to: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorisation to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analysing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Monitor complaints received by the service under the complaints procedure and ensure compliance with deadlines in responding. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalise all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Skills and Experience Demonstrate experience of providing administrative support and competence in the use of IT systems Demonstrate a good standard of written and oral communication skills Undertake accurate records of meetings maintain work related records, note taking and preparation of minutes Able to telephone and receive calls or other means of communication from service users and professional and to gather and record information accurately and effectively Able to recognise when discrimination is taking place in service delivery or in the workplace and able to seek appropriate management advice when identi Demonstrate knowledge of Microsoft packages (Word, Excel, Access, Outlook and the use the internet RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
HR MANAGER GLASGOW SALARY UP TO £55,000 DEPENDING ON EXPERIENCE PLUS EXCELLENT BENEFITS Our client is a leading multi-disciplined construction and resource management group, operating across the UK and Ireland, and delivers innovative, safe and sustainable solutions to the most complex construction and resource management challenges. They are a market-leading, ambitious and inspirational organisation which continues to evolve and grow. This is possible because of their exceptional people and the continuing investment in them and their journeys with the company. Job Purpose The purpose of the HR Manager is to lead a successful shared first-line support function across the 3 strands of People - Resourcing, HR and Learning & Development - to positively impact the Group People Strategy by driving informed, strategic decision-making across the business. With a focus on the continual improvement of the functions of the Resourcing, HR & Learning & Development teams, the HR Manager proactively champions the Group 'We Care philosophy through the leadership and coaching of a team that provides exceptional service to the People Team and wider business. Main Responsibilities Supporting the 6 Pillars of the People Strategy: Governance & Structure, Engagement, Capability, Resourcing, Reward & Recognition and Efficiency & Costs this role is focused on, but not exclusive to, the following areas: Partnering with the People Leadership Team to ensure effective delivery of the People strategy, with a focus to ensure support and collaboration is available to other individuals within the department for transactional requirements. Plan, create and strategically establish remedies which will promote the smooth communication and positive relationship between the People team and the rest of the Group, at every level and in every area. Lead initiatives to introduce and improve People processes and champion better ways of working. Proactively collaborate with other group service teams (e.g. IT, Marketing & Communications, Payroll & Finance) to promote change and better ways of working. Set and review realistic but high standards for the People Operations Team including SLAs for transactional tasks & first line support, and hold task 'champions accountable to successfully execute these standards Manage issues and challenges raised by the People Operations Team, ensuring that company procedures are followed, and a compliant and professional service is delivered to customers. Offer advice, coaching, support, feedback and challenge the People Operations Team. Encourage the People Operations team to develop new/cross-functional skills, learn and gain confidence to improve ways of working. Manage individuals within the team through typical employee matters: professional and personal development, 121 support, absence management, performance & capability management. Partner with members of the People Team to introduce and review People Policies. Partner with business leaders to introduce and review Governance Policies. Act as a point of call for the People Operations team to provide knowledge and information relating to HR related queries. Regularly review the People team s systems and software (COINSHR, Onboarding Portal, Power BI, Sharepoint, Controlled document library, shared drive) to improve data performance. Interrogate reports, audits and data to ensure accuracy and integrity; that they, as a department and business are meeting the promises of their People strategy. Support business requests for people data and information. Key Attributes, Skills & Experience Attributes Confident, empathetic, supportive people manager who can listen, identify solutions and clearly communicate to individuals Seeks 'win-win solutions that add value and impact Encourages open, honest and transparent working environments with team members Proactive 'self-starter who takes the initiative to develop and implement consistencies Challenge the everyday, 'social norm and existing practices, always looking for ways to improve working lives Analytical with a strong aptitude for identifying trends and simplifying complex processes Has a focus on continuous improvement with the internal customer always in mind Solutions-oriented - curious and seeks first to understand the 'big picture before suggesting solutions Naturally curious and active collaborator, frequently seeking feedback from the team on key requirements and an understanding of why they are needed Skills & Experience People management experience is advantageous Experience of leading a team, setting SLAs and being accountable for its success Excellent knowledge of HR processes, best practice, regulation and compliance Strong business acumen and cultural awareness, understanding where practices/ processes originate from and how they impact the business from a 'People perspective Previous experience of interrogating and interpreting data, and quality control is beneficial Knowledge of the science behind what we do in HR, Resourcing and L&D Excellent attention to detail and accuracy Skilled communicator, confidently articulates problems and clearly defines solutions to audiences at all levels within the Group Advanced MSOffice skills Previous experience with COINS HR, PowerBi and Service Now would be advantageous Should this amazing HR Manager role be of interest to you, please submit your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
Mar 28, 2024
Full time
HR MANAGER GLASGOW SALARY UP TO £55,000 DEPENDING ON EXPERIENCE PLUS EXCELLENT BENEFITS Our client is a leading multi-disciplined construction and resource management group, operating across the UK and Ireland, and delivers innovative, safe and sustainable solutions to the most complex construction and resource management challenges. They are a market-leading, ambitious and inspirational organisation which continues to evolve and grow. This is possible because of their exceptional people and the continuing investment in them and their journeys with the company. Job Purpose The purpose of the HR Manager is to lead a successful shared first-line support function across the 3 strands of People - Resourcing, HR and Learning & Development - to positively impact the Group People Strategy by driving informed, strategic decision-making across the business. With a focus on the continual improvement of the functions of the Resourcing, HR & Learning & Development teams, the HR Manager proactively champions the Group 'We Care philosophy through the leadership and coaching of a team that provides exceptional service to the People Team and wider business. Main Responsibilities Supporting the 6 Pillars of the People Strategy: Governance & Structure, Engagement, Capability, Resourcing, Reward & Recognition and Efficiency & Costs this role is focused on, but not exclusive to, the following areas: Partnering with the People Leadership Team to ensure effective delivery of the People strategy, with a focus to ensure support and collaboration is available to other individuals within the department for transactional requirements. Plan, create and strategically establish remedies which will promote the smooth communication and positive relationship between the People team and the rest of the Group, at every level and in every area. Lead initiatives to introduce and improve People processes and champion better ways of working. Proactively collaborate with other group service teams (e.g. IT, Marketing & Communications, Payroll & Finance) to promote change and better ways of working. Set and review realistic but high standards for the People Operations Team including SLAs for transactional tasks & first line support, and hold task 'champions accountable to successfully execute these standards Manage issues and challenges raised by the People Operations Team, ensuring that company procedures are followed, and a compliant and professional service is delivered to customers. Offer advice, coaching, support, feedback and challenge the People Operations Team. Encourage the People Operations team to develop new/cross-functional skills, learn and gain confidence to improve ways of working. Manage individuals within the team through typical employee matters: professional and personal development, 121 support, absence management, performance & capability management. Partner with members of the People Team to introduce and review People Policies. Partner with business leaders to introduce and review Governance Policies. Act as a point of call for the People Operations team to provide knowledge and information relating to HR related queries. Regularly review the People team s systems and software (COINSHR, Onboarding Portal, Power BI, Sharepoint, Controlled document library, shared drive) to improve data performance. Interrogate reports, audits and data to ensure accuracy and integrity; that they, as a department and business are meeting the promises of their People strategy. Support business requests for people data and information. Key Attributes, Skills & Experience Attributes Confident, empathetic, supportive people manager who can listen, identify solutions and clearly communicate to individuals Seeks 'win-win solutions that add value and impact Encourages open, honest and transparent working environments with team members Proactive 'self-starter who takes the initiative to develop and implement consistencies Challenge the everyday, 'social norm and existing practices, always looking for ways to improve working lives Analytical with a strong aptitude for identifying trends and simplifying complex processes Has a focus on continuous improvement with the internal customer always in mind Solutions-oriented - curious and seeks first to understand the 'big picture before suggesting solutions Naturally curious and active collaborator, frequently seeking feedback from the team on key requirements and an understanding of why they are needed Skills & Experience People management experience is advantageous Experience of leading a team, setting SLAs and being accountable for its success Excellent knowledge of HR processes, best practice, regulation and compliance Strong business acumen and cultural awareness, understanding where practices/ processes originate from and how they impact the business from a 'People perspective Previous experience of interrogating and interpreting data, and quality control is beneficial Knowledge of the science behind what we do in HR, Resourcing and L&D Excellent attention to detail and accuracy Skilled communicator, confidently articulates problems and clearly defines solutions to audiences at all levels within the Group Advanced MSOffice skills Previous experience with COINS HR, PowerBi and Service Now would be advantageous Should this amazing HR Manager role be of interest to you, please submit your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
Role Purpose: To carry out transactional HR processes and procedures working with the People Services team, the outsourced payroll company, benefit consultants and other suppliers as required. To provide a first-class HR administration service to all companies within the Vidett Group working with the People Services team and people managers. Acting as first point of contact for employees with all queries and providing additional communications when needed. Commutable distance to London 2 days a week Accountabilities include but are not limited to: HR Services Undertake all HR transactional processes and procedures and ensure they are effective and efficient Optimise the use of the HR, Payroll and Benefits System encouraging employees and people managers to use the self-service function, maintaining accurate organisation hierarchies and manager permissions, and resolving any issues quickly and pro-actively. Daily management of the HR shared Inbox; adopting a customer focused approach and ensuring queries are dealt with in good time. Undertake all HR administration as it is required along the employee journey, including pre-onboarding, onboarding new joiners, confirmation of contract variations, confirming meeting outcomes, probation management, offboarding leavers, etc. Ensure effective induction plans have been prepared and are then properly implemented for new hires. Support employees with requests for absence including maternity and sabbaticals, ensuring documentation and communications are undertaken in good time and liaising with the Strategic HR Partner and People Operations Manager as required. Administer DSE Assessments for new joiners and existing employees. Support the People Operations Manager and Strategic HR Partner with Occupational Health referrals and the implementation of wellbeing strategies as required. Administer compliance training for new joiners liaising with the external providers and the compliance and governance team. Work with the People Operations Manager to develop and produce regular HR reporting for the Board, Executive Committee, and the Strategic HR Partner. Maintenance of accurate employee records retaining copies of relevant correspondence and documentation as necessary. Payroll and Benefits Administration Support the People Operations Manager to deliver the monthly payroll, regularly inputting data as agreed and producing reports when required. Liaise with the external managed payroll provider on employee queries to ensure a quick resolution of issues. Liaise with the external Benefit Consultants and third-party suppliers, carrying out monthly processes and responding to queries from individual employees about benefits. Liaise with the pension providers, working with the managed payroll provider to resolve issues quickly. HR Analytics Intermediate Excel Skills Collation and generations of reports including the use of V-lookups Recruitment, Pre-onboarding and Onboarding Proactively support recruitment processes including co-ordinating interviews for candidates with hiring managers and liaising with external recruitment partners as needed. Undertake the contracting of successful candidates, ensuring accurate and appropriate documentation is supplied to candidates, and that new joiners are input onto the HR/Payroll Information System in good time. Ensure background screening of new joiners (and existing employees) is carried out in good time and liaise with external suppliers to resolve any issues. Annual Compensation Processes Work with the Strategic HR Partner, People Operations Manager, and Vidett People managers within the business to support the annual cycle of pay reviews and promotions undertaking all correspondence(s) to employees, including updating the HR and Payroll Systems as needed. HR Projects Assist with People Services ad-hoc projects as guided by the People Operations Manager and take responsibility for own project work as required. Working with the POM and Payroll support the implementation of a new HR System Working with the POM and Payroll support the implementation of a new Payroll Implementations System Working with the TA Consultant support the implementations of a new ATS System Key Skills, Knowledge, and Areas of Competence Excellent communication skills with the ability to form productive, working relationships at all levels of the business and to support a highly collaborative and people-focused environment. Keen to understand and work to serve the needs and priorities of the business. Excellent administration and organisation skills and a real willingness to ensure the best practices are implemented. Good understanding of HR systems, able to develop efficient, and preferably automated processes and to work with suppliers to make recommendations for system enhancements. IT and numerically literate with the ability to interpret MI and manipulate data in excel. Knowledge of payroll, benefits and pensions administration. Able to manage effective" day to day" relationships across a broad spectrum of HR suppliers. Professional Qualifications Associate Membership of the CIPD would be beneficial. Level 3 CIPD or working toward
Mar 28, 2024
Full time
Role Purpose: To carry out transactional HR processes and procedures working with the People Services team, the outsourced payroll company, benefit consultants and other suppliers as required. To provide a first-class HR administration service to all companies within the Vidett Group working with the People Services team and people managers. Acting as first point of contact for employees with all queries and providing additional communications when needed. Commutable distance to London 2 days a week Accountabilities include but are not limited to: HR Services Undertake all HR transactional processes and procedures and ensure they are effective and efficient Optimise the use of the HR, Payroll and Benefits System encouraging employees and people managers to use the self-service function, maintaining accurate organisation hierarchies and manager permissions, and resolving any issues quickly and pro-actively. Daily management of the HR shared Inbox; adopting a customer focused approach and ensuring queries are dealt with in good time. Undertake all HR administration as it is required along the employee journey, including pre-onboarding, onboarding new joiners, confirmation of contract variations, confirming meeting outcomes, probation management, offboarding leavers, etc. Ensure effective induction plans have been prepared and are then properly implemented for new hires. Support employees with requests for absence including maternity and sabbaticals, ensuring documentation and communications are undertaken in good time and liaising with the Strategic HR Partner and People Operations Manager as required. Administer DSE Assessments for new joiners and existing employees. Support the People Operations Manager and Strategic HR Partner with Occupational Health referrals and the implementation of wellbeing strategies as required. Administer compliance training for new joiners liaising with the external providers and the compliance and governance team. Work with the People Operations Manager to develop and produce regular HR reporting for the Board, Executive Committee, and the Strategic HR Partner. Maintenance of accurate employee records retaining copies of relevant correspondence and documentation as necessary. Payroll and Benefits Administration Support the People Operations Manager to deliver the monthly payroll, regularly inputting data as agreed and producing reports when required. Liaise with the external managed payroll provider on employee queries to ensure a quick resolution of issues. Liaise with the external Benefit Consultants and third-party suppliers, carrying out monthly processes and responding to queries from individual employees about benefits. Liaise with the pension providers, working with the managed payroll provider to resolve issues quickly. HR Analytics Intermediate Excel Skills Collation and generations of reports including the use of V-lookups Recruitment, Pre-onboarding and Onboarding Proactively support recruitment processes including co-ordinating interviews for candidates with hiring managers and liaising with external recruitment partners as needed. Undertake the contracting of successful candidates, ensuring accurate and appropriate documentation is supplied to candidates, and that new joiners are input onto the HR/Payroll Information System in good time. Ensure background screening of new joiners (and existing employees) is carried out in good time and liaise with external suppliers to resolve any issues. Annual Compensation Processes Work with the Strategic HR Partner, People Operations Manager, and Vidett People managers within the business to support the annual cycle of pay reviews and promotions undertaking all correspondence(s) to employees, including updating the HR and Payroll Systems as needed. HR Projects Assist with People Services ad-hoc projects as guided by the People Operations Manager and take responsibility for own project work as required. Working with the POM and Payroll support the implementation of a new HR System Working with the POM and Payroll support the implementation of a new Payroll Implementations System Working with the TA Consultant support the implementations of a new ATS System Key Skills, Knowledge, and Areas of Competence Excellent communication skills with the ability to form productive, working relationships at all levels of the business and to support a highly collaborative and people-focused environment. Keen to understand and work to serve the needs and priorities of the business. Excellent administration and organisation skills and a real willingness to ensure the best practices are implemented. Good understanding of HR systems, able to develop efficient, and preferably automated processes and to work with suppliers to make recommendations for system enhancements. IT and numerically literate with the ability to interpret MI and manipulate data in excel. Knowledge of payroll, benefits and pensions administration. Able to manage effective" day to day" relationships across a broad spectrum of HR suppliers. Professional Qualifications Associate Membership of the CIPD would be beneficial. Level 3 CIPD or working toward
Job Title: Customer Success Manager Salary: £50,000 per annum Location: Central London (2 days a week in the office) JGA are partnered with an exciting Fintech company seeking an experienced Customer Success Manger to join their team. To be successful you will have over 3 years experience within a CSM role, and strong experience within the Payroll Sector. Responsibilities Comprehend client needs and offer expert guidance on payment and expense management solutions. Oversee a portfolio of payroll clients, fostering and nurturing strong connections Ensure client contentment through outstanding customer service delivery. Encourage the adoption of products and stimulate usage. Recognise opportunities for expanding services to current clients. Collaborate with internal teams to ensure seamless account operations. Monitor and evaluate client usage to pinpoint potential issues or areas for enhancement. Provide regular updates and reports on client engagement and performance. Keep abreast of industry trends and advancements. Required Skills: Proficiency in customer success or account management, preferably in corporate payments or financial services Experience handling B2B Enterprise accounts Proficiency in contract negotiation Strong interpersonal abilities for building relationships Exceptional communication and presentation aptitude Capability to grasp intricate client needs and offer customized solutions Effective multitasking and prioritization in a dynamic setting Self-driven with a goal-oriented approach Familiarity with CRM systems and tools Knowledge of the payments and expense management industry is highly desirable Please note successful applicants will have demonstrated most/all of the desired skillset outlined above. Interested? Contact Tom Verrent at JGA today you can apply directly to this advert or email (url removed). JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Mar 28, 2024
Full time
Job Title: Customer Success Manager Salary: £50,000 per annum Location: Central London (2 days a week in the office) JGA are partnered with an exciting Fintech company seeking an experienced Customer Success Manger to join their team. To be successful you will have over 3 years experience within a CSM role, and strong experience within the Payroll Sector. Responsibilities Comprehend client needs and offer expert guidance on payment and expense management solutions. Oversee a portfolio of payroll clients, fostering and nurturing strong connections Ensure client contentment through outstanding customer service delivery. Encourage the adoption of products and stimulate usage. Recognise opportunities for expanding services to current clients. Collaborate with internal teams to ensure seamless account operations. Monitor and evaluate client usage to pinpoint potential issues or areas for enhancement. Provide regular updates and reports on client engagement and performance. Keep abreast of industry trends and advancements. Required Skills: Proficiency in customer success or account management, preferably in corporate payments or financial services Experience handling B2B Enterprise accounts Proficiency in contract negotiation Strong interpersonal abilities for building relationships Exceptional communication and presentation aptitude Capability to grasp intricate client needs and offer customized solutions Effective multitasking and prioritization in a dynamic setting Self-driven with a goal-oriented approach Familiarity with CRM systems and tools Knowledge of the payments and expense management industry is highly desirable Please note successful applicants will have demonstrated most/all of the desired skillset outlined above. Interested? Contact Tom Verrent at JGA today you can apply directly to this advert or email (url removed). JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Job Title: HR Manager Location: Manchester - Hybrid - Monday - Friday 9 am - 5:30 pm (flexible) 12 Month Fixed Term Contract Salary: 55 , 000 About the Role: As the HR Manager you will play a pivotal role in driving the agency's HR functions forward. You'll develop expert knowledge of our HR processes, services, and industry trends, using this insight to advise and implement strategies for our teams. From recruitment and induction to reward, retention, and compliance, you'll ensure our HR practices are aligned with best practices and legislation. Additionally, you'll foster a culture of learning and development, support team members in their career growth, and champion a positive agency culture. Key Responsibilities: Develop expert knowledge of agency HR processes and industry trends to advise and implement strategies. Manage provision of professional HR services, ensuring comprehensive records and addressing team queries. Work with practice boards to understand talent needs, attract diverse talent, and develop succession plans. Conduct annual employee satisfaction surveys, manage payroll, and advise on remuneration issues. Manage the agency's CDR process, oversee training plans, and provide guidance on development. Ensure agency policies comply with legislation and best practices, presenting changes to leadership. Provide counsel on employee relation issues, manage complaints, disciplinary actions, and performance reviews. Lead relationships with account teams, suppliers, and recruiters, offering exceptional guidance. Review team work for quality, accuracy, and deadlines, providing constructive feedback. Champion team development, lead appraisals, and support talent development across the agency. Actively participate in agency initiatives, contribute to a positive agency culture, and suggest creative HR ideas. Utilise HR tools, databases, and IT systems effectively, ensuring compliance with commercial terms and budgets. Requirements: CIPD qualified Bachelor's degree in Human Resources Management or related field. Proven experience in HR management, preferably in a creative or agency environment. Strong knowledge of HR best practices, employment legislation, and industry trends. Excellent communication and interpersonal skills. Ability to multitask, prioritise, and work in a fast-paced environment. Proficiency in HR software and IT systems.
Mar 28, 2024
Full time
Job Title: HR Manager Location: Manchester - Hybrid - Monday - Friday 9 am - 5:30 pm (flexible) 12 Month Fixed Term Contract Salary: 55 , 000 About the Role: As the HR Manager you will play a pivotal role in driving the agency's HR functions forward. You'll develop expert knowledge of our HR processes, services, and industry trends, using this insight to advise and implement strategies for our teams. From recruitment and induction to reward, retention, and compliance, you'll ensure our HR practices are aligned with best practices and legislation. Additionally, you'll foster a culture of learning and development, support team members in their career growth, and champion a positive agency culture. Key Responsibilities: Develop expert knowledge of agency HR processes and industry trends to advise and implement strategies. Manage provision of professional HR services, ensuring comprehensive records and addressing team queries. Work with practice boards to understand talent needs, attract diverse talent, and develop succession plans. Conduct annual employee satisfaction surveys, manage payroll, and advise on remuneration issues. Manage the agency's CDR process, oversee training plans, and provide guidance on development. Ensure agency policies comply with legislation and best practices, presenting changes to leadership. Provide counsel on employee relation issues, manage complaints, disciplinary actions, and performance reviews. Lead relationships with account teams, suppliers, and recruiters, offering exceptional guidance. Review team work for quality, accuracy, and deadlines, providing constructive feedback. Champion team development, lead appraisals, and support talent development across the agency. Actively participate in agency initiatives, contribute to a positive agency culture, and suggest creative HR ideas. Utilise HR tools, databases, and IT systems effectively, ensuring compliance with commercial terms and budgets. Requirements: CIPD qualified Bachelor's degree in Human Resources Management or related field. Proven experience in HR management, preferably in a creative or agency environment. Strong knowledge of HR best practices, employment legislation, and industry trends. Excellent communication and interpersonal skills. Ability to multitask, prioritise, and work in a fast-paced environment. Proficiency in HR software and IT systems.
About The Role An exciting vacancy has arisen for a passionate General Manager to join one of Hospitality clients. This is a fantastic opportunity for someone with the experience and drive to successfully run a large scale, guest focused operation. Reporting to the Director, you will work with Heads of Departments from across the business to promote the highest operational standards which exceed guest expectations. You will have direct responsibility for Heads of Departments and their teams across the Retail Bars, Retail Shops, Quick Services Restaurants, Entertainments & Leisure, Restaurants, Buffets, Health & Safety. With this, you will be a role model for the culture, ensuring that team promotes values and are engaged with business objectives through effective objective setting, coaching, 121s and PDPs. Working with your team, you will have a continuous focus on objectives, creating robust action plans on how to work towards different targets, improve NPS, reduce problem scores, improve retention and reduce labour turn over and how to remain effective in payroll budgets. As a Senior Leader you should always have an eye for continuous improvement, ensuring that you are always doing whatever you can to improve operations and the experience on offer to guests. About You We are looking for an individual with substantial experience in a similar level operational role. This would be a perfect opportunity for an existing General Manager looking for a new challenge, or for a Head of Department / Area Manager with broad experience in the hospitality / leisure industry who is looking for their next step. You should have strong leadership experience with the ability to influence your direct leadership team, and their wider teams, to ensure that all working in the same way and to the same objectives, always with guests at the forefront of decisions. You should have solid experience in strategic planning, budgets, payroll and NPS as these are regular focus points. You will also have strong experience in compliance and process management. This role will be incredibly broad and varied, so you should enjoy getting stuck in, being hands on and seeking support from specialists within your team to build your knowledge and support decision making where necessary. Salary 80,000 negotiable + a generous annual Bonus. Some weekend and evening work involved.
Mar 28, 2024
Full time
About The Role An exciting vacancy has arisen for a passionate General Manager to join one of Hospitality clients. This is a fantastic opportunity for someone with the experience and drive to successfully run a large scale, guest focused operation. Reporting to the Director, you will work with Heads of Departments from across the business to promote the highest operational standards which exceed guest expectations. You will have direct responsibility for Heads of Departments and their teams across the Retail Bars, Retail Shops, Quick Services Restaurants, Entertainments & Leisure, Restaurants, Buffets, Health & Safety. With this, you will be a role model for the culture, ensuring that team promotes values and are engaged with business objectives through effective objective setting, coaching, 121s and PDPs. Working with your team, you will have a continuous focus on objectives, creating robust action plans on how to work towards different targets, improve NPS, reduce problem scores, improve retention and reduce labour turn over and how to remain effective in payroll budgets. As a Senior Leader you should always have an eye for continuous improvement, ensuring that you are always doing whatever you can to improve operations and the experience on offer to guests. About You We are looking for an individual with substantial experience in a similar level operational role. This would be a perfect opportunity for an existing General Manager looking for a new challenge, or for a Head of Department / Area Manager with broad experience in the hospitality / leisure industry who is looking for their next step. You should have strong leadership experience with the ability to influence your direct leadership team, and their wider teams, to ensure that all working in the same way and to the same objectives, always with guests at the forefront of decisions. You should have solid experience in strategic planning, budgets, payroll and NPS as these are regular focus points. You will also have strong experience in compliance and process management. This role will be incredibly broad and varied, so you should enjoy getting stuck in, being hands on and seeking support from specialists within your team to build your knowledge and support decision making where necessary. Salary 80,000 negotiable + a generous annual Bonus. Some weekend and evening work involved.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 28, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineering, Assistant Vice President you will ingest data from multiple sources and relay information and actionable insights to relevant partners to accelerate growth and transformation of our analytics landscape. Leveraging your extensive technical and business expertise, you will be recognized as a thought leader internally and externally. In this role, you will mentor and lead teams designing and building data solutions that capture, explore, transform and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and develop analytic data products, data movement and data persistence capability from pilot/proof of concept to production, on-going support, and maintenance. Recommend data strategies to support various consumption patterns, including enterprise architectures, platforms and application infrastructure. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. Present recommendations to senior management and executives and influences decisions at the executive level. Guide and coach senior team members and managers to accelerate career development. Establish functional budgets, policies and practices with impact on functional area. Establish functional strategic objectives. You will be responsible for managing teams of other people leaders engaged in the design, development, and implementation of highly complex data solutions focused on capturing, managing, storing, securing and utilizing structured and unstructured data from internal and external sources. You will be expected to follow and influence technology architecture, design standards, development practices, continuous integration/continues deployment practices and incorporates assurance processes into technology solutions The teams' benefits users across a complex/ large part of the enterprise or a line of business. You will use your knowledge of key business areas to establish functional strategic objectives. Using your industry level knowledge of value creation and business model concepts, you will anticipates business and industry issues to recommend best practices to improve the Data Engineering function across the organization. Interacting with executives and/or major customers using negotiating and influencing skills, you will contributes to the improvement of Travelers' products, services and customers. What Will Our Ideal Candidate Have? Bachelor's Degree in STEM related field or equivalent. Industry level expertise of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to lead assigned teams. What is a Must Have? Bachelor's degree or equivalent training with data tools, techniques, and manipulation. Significant data engineering or equivalent experience. Previous management experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0